IBM DS3000 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation IBM DS3000. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel IBM DS3000 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation IBM DS3000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation IBM DS3000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif IBM DS3000
- nom du fabricant et année de fabrication IBM DS3000
- instructions d'utilisation, de réglage et d’entretien de l'équipement IBM DS3000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage IBM DS3000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles IBM DS3000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service IBM en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées IBM DS3000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif IBM DS3000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation IBM DS3000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    DS3000 Storage Manager Software Demo Guide - 1 - DS3000 Storage Manager Demo Guide Storage Manager 2.17 Demo Guide Revision 1.0 January 17, 2007[...]

  • Page 2

    DS3000 Storage Manager Software Demo Guide - 2 - Overview • Getting Started • Exploring the DS3000 Storage Manager o Tab Screen Views • Putting Together an Effective Demo • Scenarios o Scenario 1: Limited IT Expertise and Time o Scenario 2: Newly Added Drives to be Configured o Scenario 3: Increasing Data Protection o Scenario 4: Adding Cap[...]

  • Page 3

    DS3000 Storage Manager Software Demo Guide - 3 - Disclaimer The intent of the DS3000 Storage Mana gers Demo softwar e and this Demo Guide docume nt is to provide IBM field sales and support personnel, IBM Busine ss Partners, and their re selle rs, distributors and integrators a tool for illustrati ng the features, functions and powe r of the DS3000[...]

  • Page 4

    DS3000 Storage Manager Software Demo Guide - 4 - Getting Started Audience Welcome to the DS3000 S torage Manager Demo Gu ide. The audience for this demo guide is te chnically-ori ented members of the sales community who hope to understand more about ho w the DS3000 Storage Manage r works. This guide is also for members of Field Sales wishing to use[...]

  • Page 5

    DS3000 Storage Manager Software Demo Guide - 5 - Loading the Software The Storage Manager Demo pro gram is avail able from a variety of sources includi ng  CDs  IBM Internal Sales Kit: http://w3- 1.ibm.com/sales/system s/portal /_s.155/2 54?navID=f220s240&geoI D=All&p rodID=Disk&docID=ds30 00sk.skit&docType=Sales Kit&skCat[...]

  • Page 6

    DS3000 Storage Manager Software Demo Guide - 6 - Exploring the DS3000 Storage Manager Demo Executing the Start_Demo.bat initiates a Java session with the Storage Manager Demo progra m. You’ll see the following screens – the DS3000 Storage Manager spla sh screen identifying the Storage Mana ger Demo followed by the Enterprise Manag ement Window [...]

  • Page 7

    DS3000 Storage Manager Software Demo Guide - 7 - The Enterprise Managem ent Windo w Task Assistant is a series of wizards that helps you i nstall and manage your new DS3000 disk syste m. The Task Assistant helps with common tasks such as:  Add Storage Subsystems  Name/Rename Storage S ubsystems  Configure Alerts  Manage a Storage Subsys[...]

  • Page 8

    DS3000 Storage Manager Software Demo Guide - 8 - Tab Bar Screen Views For this initial exploration of the Storage Manager De mo, we will use the DS3400 disk system configuration. Select the DS3400 system by double -clicking it in the right panel. This displays the DS3000 S ubsystem Management window ( SMW). The SMW provides access to most co mponen[...]

  • Page 9

    DS3000 Storage Manager Software Demo Guide - 9 -  The Summary tab provides access to: o Initial Setup Tasks link o Recovery Guru - This is the automatic discovery tool for systems p roblems o Hardware components profile and drive location o Locate arrays and logical drives - Drive grou p(i ngs) and disk syste m targets (LUNS) o Host and mappings[...]

  • Page 10

    DS3000 Storage Manager Software Demo Guide - 10 - Putting Together an Effective Demo Selecting a disk system for their organi zation can be a difficult decision for cu stomers. It is also not always clear what criteria or re quirements are behind their selection pro cess. The DS3000 Storage Manager Demo is one me ans for you to understand your cust[...]

  • Page 11

    DS3000 Storage Manager Software Demo Guide - 11 - Scenarios The following sections will provide some scenari os for you to engage with your customers and how to address a specific business issue utili zing the DS 3000 Storage Ma nager functions. As well, you may decide to highlight some of the features you have found in addition to the demo guide a[...]

  • Page 12

    DS3000 Storage Manager Software Demo Guide - 12 - Step 1. Locate the Disk System This optional step helps locate the sub system if it’s in a data center or room with other system s. Click on Locate the Storage Subsy stem, which will take you to the following screen: From this screen, select an item and click o n Locate to have the lights on the D[...]

  • Page 13

    DS3000 Storage Manager Software Demo Guide - 13 - Step 3: Set a Storage Subsy stem password This optional step allows you to set a passwo rd fo r the subsystem, so that unauthorized user s can not make changes. Clic k on Set a Storage Subsystem Pass word , which will take you to the following screen. Enter and confirm the new password, then cli ck [...]

  • Page 14

    DS3000 Storage Manager Software Demo Guide - 14 - After selecting the appropriate host, clic k Add and then OK. You will then recei ve confirmation of host access. ___________________ ______________ _______________ __________________ _______________ _ Note : In the Demo, several hosts have been pre-co nfigured for access. ___________________ ______[...]

  • Page 15

    DS3000 Storage Manager Software Demo Guide - 15 - After reviewing your configuration option s with RAID 5, return to the task wi ndow and select the se cond step in the Automatic option - Create Host-to -Logical Drive Mappings. This will open the Create Host- to-Logical Drive Mappings wind ow. Select the host you would like to map and click Next .[...]

  • Page 16

    DS3000 Storage Manager Software Demo Guide - 16 - Select the logical drives you wish to be mapped to the host and cli ck Finish . If more than one logical drive is selecte d, the logical unit number will be assign ed automatically. If only one logical drive is selecte d, you will also be prompted to assign it a logical unit number (see below). Afte[...]

  • Page 17

    DS3000 Storage Manager Software Demo Guide - 17 - You have successfully created arrays, logical d rives and mapped logical drives to a host with the simpl e Automatic option.[...]

  • Page 18

    DS3000 Storage Manager Software Demo Guide - 18 - Scenario 2 – “I have newly added driv es that I would like configure” Logical Drive Creation Like many configuration tasks within Stor age Mana ger, logical drive cre ation can be an Automatic or Manua l task. We will review the Automatic (recom mended) selection to dem onstrate the simplicity[...]

  • Page 19

    DS3000 Storage Manager Software Demo Guide - 19 - You will then be offered the option of Automa tic or Manual configuration. Select Manual and Next. At the Create Logical Drives – Specify Capacity window, first select the RAID level desired. You will then see a list of array options based on the number and ty pe of drives in the configuratio n. F[...]

  • Page 20

    DS3000 Storage Manager Software Demo Guide - 20 - The next window, Create Logical Drives – Specify Logical Drive, requires you to select the logical drive capacity from the free capacity that is available, nam e the logical drive and identify it s I/O characteristics. We will select 200GB capacity, name the logical drive Marketing and select the [...]

  • Page 21

    DS3000 Storage Manager Software Demo Guide - 21 - The Create Logical Driv es – Map Logical Drive to Host window will allow you to map your logical drive to a host group or individual host. We will map it to Host Stanley and assign it LUN one. Click Finish . You will receive confirmation t hat the creation of your logi cal d rive has been complete[...]

  • Page 22

    DS3000 Storage Manager Software Demo Guide - 22 - Scenario 3 – “I want to prot ect against a failed drive” Automatic Hot Spare Drive Configuration A Hot Spare Drive is an unassigned driv e which automat ically replaces a mem ber of an array if a drive fails. The Hot Spare Drive adds another level of data protection by acting as a “reserve?[...]

  • Page 23

    DS3000 Storage Manager Software Demo Guide - 23 - ___________________ ______________ _______________ __________________ _______________ __ Note: Use the Create Hot Spare (Manual) when assigning spe cific drives or viewing/making chan ges to the current hot spare coverage. The manual process is covered in the Advanced Scenarios se ction on page 37. [...]

  • Page 24

    DS3000 Storage Manager Software Demo Guide - 24 - Scenario 4 – “How do I add capacity to an array?” Expanding Drive Capacity (Dynamic Array Expansion) The DS3000 Storage Manager p rovides an easy method to expand the capacity of an array by simply adding more drives to it. This provides additional performance and capacity to the array. You ca[...]

  • Page 25

    DS3000 Storage Manager Software Demo Guide - 25 - And you are almost there! At the Add Free Capacity (Driv es) – Select Capacity screen, the DS3000 Storage Manager will provide some stat us information about the array you selected. From here you can add one or two drives to the existing array (note: this process can be repeated if desired ). Clic[...]

  • Page 26

    DS3000 Storage Manager Software Demo Guide - 26 - DS3000 Storage Manager Premium License Features The Premium Feature Lice nses offered with the DS3000 Storage Manag er includes Partition ing, FlashCopy and Volume Copy. These features can be viewed a nd enabled by accessing the To ols tab on the main tool bar. As you can see in the following window[...]

  • Page 27

    DS3000 Storage Manager Software Demo Guide - 27 - Premium Feature Scenario 1 – “How can I share capacity across my hosts?” Storage Partitioning Storage partitions are created when you define Host-to-logical Drive Mappings. Partitioning allows administrators to create multiple vi rtual systems from a single DS3000 se ries disk system. Each par[...]

  • Page 28

    DS3000 Storage Manager Software Demo Guide - 28 - If more than one logical drive is selecte d, the logica l unit numbers will be assigned automati cally. If only one logical drive is selecte d, you will also be prompted to assign it a logical unit number. Select Finish following your logical drive selection. After this proce ss has bee n completed,[...]

  • Page 29

    DS3000 Storage Manager Software Demo Guide - 29 - Premium Feature Scenario 2 – “How do I improve my application service levels with hot backups?” FlashCopy One significant business problem that the IBM DS 3000 Storage Manager solves is the ever-increasing time to complete a backup of today’s applications. As data grows, the time to back it [...]

  • Page 30

    DS3000 Storage Manager Software Demo Guide - 30 - At this selection, you will be directed to the Create FlashCopy Logical Drives - Select Base Logical Drive window. Select the logical drive which you woul d like you would like a Fla shCopy image of. Also note that when you create a Flas hCopy logi cal drive, you automatica lly create FlashCopy Repo[...]

  • Page 31

    DS3000 Storage Manager Software Demo Guide - 31 - You will then be able to change the default logical d rive names if desired. Once you specify the appropriate names and click Next , you will select which ho st or host groups you would like the FlashCopy mappe d to.[...]

  • Page 32

    DS3000 Storage Manager Software Demo Guide - 32 - After selecting the host or host group mappin g, assign a LUN and Finish . This will complete your FlashCopy logical drive creation. A Summary screen will open which sho ws summary information regarding the logical dr ive and the FlashCop y point-in-time image.[...]

  • Page 33

    DS3000 Storage Manager Software Demo Guide - 33 - Premium Feature Scenario 3 – “How c an I create an independent copy of my data?” VolumeCopy Another premium feature of the DS3000 Storage Man ager is VolumeCopy. VolumeCopy crea tes a complete physical copy, or a clon e, of a logical driv e within a disk system. The clone is a unique entity th[...]

  • Page 34

    DS3000 Storage Manager Software Demo Guide - 34 - You will then be directed to the Create L ogical Drive Copies – Select Target L ogical Drive . Select the logical drive that will be the target copy and click Next. ___________________ ______________ _______________ _________________ ________________ ___ Note: Starting the copy process will overwr[...]

  • Page 35

    DS3000 Storage Manager Software Demo Guide - 35 - Move the priority bar between Lowest and Highest and cli ck Next . The final window, Create Logical Drive Copies – Confirm Copy Settings , reviews the source lo gical drive, target logical drive and priori ty settings you have selected. Again, as thi s will overwrite all existing data on the targe[...]

  • Page 36

    DS3000 Storage Manager Software Demo Guide - 36 - Advanced Features and Manual Functions The remainder of the DS3000 Storage Manager Demo guide is intende d to highlight some of the more advanced and manual feature s that this Storage Manager offers. As the key selling point of the DS3000 Storage Manager is its ease of use and intuitive inte rface,[...]

  • Page 37

    DS3000 Storage Manager Software Demo Guide - 37 - Manual Hot Spare Configuration The manual Hot Spare configuration op tion is especi ally useful for assignin g specific drives or viewing/making changes t o the current hot spare coverag e . From the Configure tab, select Configure Ho t Spares. You will then be directed to the Con figure Hot Spares [...]

  • Page 38

    DS3000 Storage Manager Software Demo Guide - 38 - A dialog box, Assign Hot Spares , will open up and provide the availabl e di sk drives that are available and fit the type of drive and capacity you spec ified. Select the desired drive and click OK. And you have completed the manual conf iguration of a Hot Spare drive.[...]

  • Page 39

    DS3000 Storage Manager Software Demo Guide - 39 - Manual Logical Drive Configuration As we have previously created logical drives via the Automatic o ption on page 18, lets review the Manual (Advanced) option . From the Configure tab, select Create Logical Drives. This will then prompt you to the Create Logical Drives – Select Capacity Type scree[...]

  • Page 40

    DS3000 Storage Manager Software Demo Guide - 40 - From the Create Logical Drives - Drive Selection Choices window, select Manual (Adv anced) and click Next . You’re then taken to the Create Logical Drives - Manual Driv e Selection window. Select the desired drives and Add them to the array. Once all the drives are selected, select Calculate Capac[...]

  • Page 41

    DS3000 Storage Manager Software Demo Guide - 41 - Once the array is created, the Create Logical Drives – Specify Logical Drive window comes up and the logical drive capacity, name and I/O characteristics are defined.[...]

  • Page 42

    DS3000 Storage Manager Software Demo Guide - 42 - The Create Logical Driv es – Map Logical Drive to Host window will allow you to map your logical drive to a host group or individual hosts. As this is the first logical drive to be mapped, we will assign it to LUN number one, Finish . And you will receive confirmation that the creati on of your lo[...]

  • Page 43

    DS3000 Storage Manager Software Demo Guide - 43 - Media Scan Settings The DS3000 Storage Manager p rovides the ability to perform a background scan of media to ensure data integrity. On the Tools tab select Chan ge Media Scans Settings . At the Change Media Scans Settings dialog box sel ect the logical drives (one or more) to scan and thei r settin[...]

  • Page 44

    DS3000 Storage Manager Software Demo Guide - 44 - Command Line Interface While not well suited for the part-time administ rator, there is a com mand line interface (CLI) for the DS3000 disk systems. It is accessed fro m the Enterprise Management Windo w under Tools . This will open up the script editor. Direction on how to create a script is beyond[...]