IBM 700X (9552) manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation IBM 700X (9552). Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel IBM 700X (9552) ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation IBM 700X (9552) décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation IBM 700X (9552) devrait contenir:
- informations sur les caractéristiques techniques du dispositif IBM 700X (9552)
- nom du fabricant et année de fabrication IBM 700X (9552)
- instructions d'utilisation, de réglage et d’entretien de l'équipement IBM 700X (9552)
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage IBM 700X (9552) ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles IBM 700X (9552) et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service IBM en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées IBM 700X (9552), comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif IBM 700X (9552), l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation IBM 700X (9552). À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u[...]

  • Page 2

    This Manual Supports: ThinkPad 340x (2610) ThinkPad 355x (2619) ThinkPad 360x (2620) ThinkPad 370x (9545) ThinkPad 700x (9552) ThinkPad 701x (2630) ThinkPad 720x (9552) ThinkPad 750x (9545) ThinkPad 755x (9545) S82G-1502-03 IBM Mobile Systems Hardware Maintenance Manual Volume 2: ThinkPad Computers April 1995 We Want Your Comments! (Please see page[...]

  • Page 3

    [...]

  • Page 4

    S82G-1502-03 IBM Mobile Systems Hardware Maintenance Manual Volume 2: ThinkPad Computers April 1995 We Want Your Comments! (Please see page 491) IBM[...]

  • Page 5

    Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 497. Fourth Edition (April 1995) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES T[...]

  • Page 6

    About This Manual This manual contains service and reference information for IBM * ThinkPad * computer products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows:  The Introduction section provides general information, guidelines, and safety information [...]

  • Page 7

    Related Publications The following mobile product publications are available through IBM or your IBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMM Volume 1: Laptop, Notebook, Portable, and Thinkpad Computers 30H2356, S82G-1501-01 ThinkPad 700 (9552) HMS 42G2016, S42G-2016 ThinkPad 700 (9552) HMR 42G2015, S42G-2015 ThinkPad 700[...]

  • Page 8

    Obsolete Publications This manual obsoletes the following publication: Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMM Volume 2: ThinkPad Computers 82G1502, S82G1502 19H1080, S82G1502 Diskette Part, Form Number ThinkPad 300 (2615) Advanced Diagnostic[...]

  • Page 9

    vi IBM Mobile Systems HMM[...]

  • Page 10

    Contents Introduction . . . . . . . . . . . . . . . . . . . 1 Portable Computer Descriptions .......... 2 Drive and Diskette Compatibility Matrix ....... 4 Important Service Information ........... 5 Safety Notices (Multi-lingual Translations) ..... 7 Safety Information . . . . . . . . . . . . . . . . 14 Laser Compliance Statement ........... 1 9 S[...]

  • Page 11

    Symptom-to-FRU Index . . . . . . . . . . . . . 331 Related Service Procedures ........... 3 4 4 Product Overview . . . . . . . . . . . . . . . . 349 FRU Removals and Replacements ........ 3 5 0 Locations . . . . . . . . . . . . . . . . . . . . 381 Parts Listing . . . . . . . . . . . . . . . . . . 383 ThinkPad 755CE, 755CSE, 755CV, 755CX (9545) 391 [...]

  • Page 12

    Introduction Portable Computer Descriptions .......... 2 Drive and Diskette Compatibility Matrix ....... 4 Important Service Information ........... 5 How to Use Error Messages .......... 6 How to Read POST Error Messages ...... 6 Safety Notices (Multi-lingual Translations) ..... 7 Safety Information . . . . . . . . . . . . . . . . 14 General Safet[...]

  • Page 13

    Portable Computer Descriptions All models in the following table have VGA video. Models N51, CL57, and P70/75 and Thinkpads 700x and 720x are Micro Channel * systems. All others are AT * bus systems. Model Type Processor Memory Hrd Dsk Model L40SX 8543-044 386SX-20 2M/18M 60M Model N45 SL 2614-065 386SL-25 2M/8M 80M 2614-067 386SL-25 2M/8M 120M Mod[...]

  • Page 14

    Model Type Processor Memory Hrd Dsk ThinkPad 701C 2630 486DX2-25/50 4M/32M 360MB 2630 486DX2-25/50 4M/32M 540MB 2630 486DX4-25/75 8M/32M 360MB 2630 486DX4-25/75 8M/32M 540MB ThinkPad 701Cs 2630 486DX2-25/50 4M/32M 360MB 2630 486DX2-25/50 4M/32M 540MB 2630 486DX4-25/75 8M/32M 360MB 2630 486DX4-25/75 8M/32M 540MB ThinkPad 710T 2523-09Y 486SLC2-25 4M/[...]

  • Page 15

    Drive and Diskette Compatibility Matrix The following table provides identification information for 3.5-inch drives. Diskette Drive Identifying Mark 3.5-Inch - 1.44MB 1.44 on the eject button 3.5-Inch - 2.88MB 2.88 on the eject button The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives. The fol[...]

  • Page 16

    Important Service Information Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or [...]

  • Page 17

    The advanced diagnostic tests are intended to test only IBM products. Non-IBM products or modified options can give false errors and invalid responses. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive. Warning: The drive startup sequence in the computer you are servicing might have been c[...]

  • Page 18

    Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this section. The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is power[...]

  • Page 19

    Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or[...]

  • Page 20

    Safety Notice 3 The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignit[...]

  • Page 21

    Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts [...]

  • Page 22

    Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Si le panneau d'affichage à cristaux liquides se brise et que vous recevez dans les yeux o[...]

  • Page 23

    Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d'alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der [...]

  • Page 24

    Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant[...]

  • Page 25

    Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety:  Observe good housekeeping in the area of the machines during and after maintenance.  When lifting any heavy object: 1. Ensure you can s[...]

  • Page 26

    Electrical Safety Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small con[...]

  • Page 27

     Regularly inspect and maintain your electrical hand tools for safe operational condition.  Do not use worn or broken tools and testers.  Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.  Always look carefully for possible hazards in your work area. Examples of these hazards are mo[...]

  • Page 28

    The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition.[...]

  • Page 29

    Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the wo[...]

  • Page 30

    Laser Compliance Statement The CD-ROM drive in the ThinkPad computer is a laser product. The CD-ROM drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASSE 1 LASER APPARAT The CD-ROM drive is certified in the U.S. to conform to the requirem[...]

  • Page 31

    Screw Size Chart Use the chart below to match the size and shape of the screws used in the computer you are servicing. A H C K E D L F N B J G M P Q Silver Black Silver Brass Black Black Black Brass Silver Brass Silver Silver Silver Black Brass 20 IBM Mobile Systems HMM[...]

  • Page 32

    Screw Size Chart (continued): Use the chart below to match the size and shape of the screws used in the computer you are servicing. R Y T V U W S X Brass Black Brass Black Black Black Brass Brass AA BB DD Z CC EE FF Silver Black Black Black Brass Brass Brass Introduction 2 1[...]

  • Page 33

    Screw Size Chart (continued): Use the chart below to match the size and shape of the screws used in the computer you are servicing. GG QQ JJ SS KK TT MM WW HH RR LL UU NN XX PP Silver Silver Silver Silver Black Black Black Black Brass Brass Brass Brass Brass Brass Brass 22 IBM Mobile Systems HMM[...]

  • Page 34

    ThinkPad 340x (IBM 2610) General Checkout . . . . . . . . . . . . . . . . . 25 Memory Checkout . . . . . . . . . . . . . . . 26 System Board . . . . . . . . . . . . . . . . . 27 Keyboard/Auxiliary Input Device Checkout .... 2 7 TrackPoint II and III Checkout ......... 2 8 Diskette Drive Test .............. 2 8 Power Systems Checkout ........... 2 9[...]

  • Page 35

    Indicator Card . . . . . . . . . . . . . . . . . 61 Parts Listing . . . . . . . . . . . . . . . . . . . 62 Option Parts List ................ 6 5 24 IBM Mobile Systems HMM[...]

  • Page 36

    General Checkout Use the following procedure as a guide for computer problems. The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptom. Attempt to recreat[...]

  • Page 37

    Memory Checkout See the following table for the available memory size of each card. Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems. Note: Make sure that the memory card is fully installed into the connector. Loose connections can cause errors.[...]

  • Page 38

    System Board The processing functions for the computer are performed by the system board. When a numeric code calls out the system board, use the following procedure to isolate the problem. 1. Run the system board test to verify the symptom. This test verifies the system board. If no error is detected, return to “General Checkout” on page 25. 2[...]

  • Page 39

    If any of the above devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not occur again, recheck the connector. If the problem is not corrected, replace the device, and then the system board. TrackPoint II and III Checkout If the TrackPoint II or III will not work, check the configuration in Easy-Se[...]

  • Page 40

    space key. A √ mark appears next to the selected icon. Insert the blank diskette when instructed. 2. Run the diskette drive test. 3. If the controller test detects an error, FRU code 10 appears. Replace the system board. 4. If the controller test runs without errors, the drive read/write tests start automatically. 5. If the drive test detects an [...]

  • Page 41

    AC Adapter (30W, 40W): 1 2 AC Adapter (35W): 1 2  If the voltage is correct, replace the system board. If the problem is not corrected, go to “Undetermined Problems” on page 42.  If the voltage is not correct, go to the next step. 2. Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the protecti[...]

  • Page 42

    1 3 4 () () () 3. If the voltage is less than + 10.0 V dc, the battery pack has been discharged or is defective. Recharge the battery. If the recharging does not work, go to Step 5 to check the charging circuit. If the voltage is still less than + 10.0 V dc after the recharging, replace the battery. 4. If the voltage is more than + 8.0 V dc, measur[...]

  • Page 43

    Red Black  If the voltage is correct, replace the system board.  If the voltage is not correct, the backup battery has been discharged. Replace the backup battery.  If the backup battery discharges quickly after replacement, replace the system board. Checking the Standby Battery: Be careful not to cause a short circuit when measuring the v[...]

  • Page 44

    Red Black  If the voltage is less than + 4.0 V dc, replace the system board.  If the voltage is more than + 4.0 V dc, power-off the computer, replace the standby battery, and go to the next step. 6. Ensure that the AC Adapter is plugged into the computer; then power-on the computer. 7. Charging of the standby battery starts. A depleted batter[...]

  • Page 45

    Suspend Mode: When in suspend mode, the following occurs:  The LCD power is powered-off.  The hard disk is powered-off.  The CPU is stopped. Notes: 1. In the ThinkPad Features Program, the computer can be set to “Will not suspend even if LCD is closed.” 2. When the computer is powered with ac power and is used with one of the following[...]

  • Page 46

    Numeric Error Codes Symptom/Error FRU/Action 10X 1 . System Board 110 1. Go to “Memory Checkout” on page 26. 2. IC DRAM Card 3. System Board 111 1. Go to “Memory Checkout” on page 26. 2. System Board 161 1. Go to “Checking the Backup Battery” on page 31. 2. Backup Battery 3. System Board 163 (Time and Date was not set.) 1. Set Time and [...]

  • Page 47

    Symptom/Error FRU/Action 301, 303, 304, 305, 3XX 1 . Go to “Keyboard/Auxiliary Input Device Checkout” on page 27. 2. Keyboard 3. External Numeric Keypad 4. External Keyboard 5. Keyboard/Mouse Cable 6. System Board 601, 6XX 1. Go to “Diskette Drive Test” on page 28. 2. Diskette Drive Assembly 3. Diskette 4. System Board 602 (Diskette read er[...]

  • Page 48

    Symptom/Error FRU/Action I9990301 I9990302 I9990305 1. Reseat the boot device. 2. Check the startup sequence for the correct boot device. 3. Check that the operating system has no failures, and is installed correctly. I9990303 1 . System Board Other codes not listed above 1. Go to “Undetermined Problems” on page 42. FRU Codes If an error is det[...]

  • Page 49

    Beep Symptoms Symptom/Error FRU/Action Continuous beeps. 1 . System Board One beep and a blank, unreadable, or flashing LCD. 1. Reseat the LCD connector . (See “1090 LCD Assembly” on page 55.) 2. LCD Assembly 3. System Board One beep, and the message “Unable to access boot source.” 1. Reseat the boot device. 2. Boot Device 3. System Board O[...]

  • Page 50

    Symptom/Error FRU/Action No beep during POST, but system runs correctly. 1. Turn the volume up and listen to the speaker . 2. Speaker LCD Related Symptoms LCD FRU Replacement Notice: If missing or discolored dots appear on the LCD, carefully read the following note to determine whether you should replace the LCD.  Do not replace the LCD for defe[...]

  • Page 51

    Keyboard/TrackPoint II or III Related Symptoms Symptom/Error FRU/Action Keyboard (one or more keys) does not work, or works intermittently. 1. Reseat the three keyboard cables. 2. Reseat the keytop. Ensure the rubber dome under the keytop is straight and in the correct direction, with the larger radius on the top. 3. Keyboard 4. System Board TrackP[...]

  • Page 52

    Function/Audio Related Symptoms Symptom/Error FRU/Action The system will not suspend or resume by opening or closing the keyboard. 1. Go to “Suspend Mode” on page 34 and check that the computer can enter suspend mode. 2. Go to the Easy-Setup screen and press Fn + 4. If the computer enters suspend mode, suspect that the application program is de[...]

  • Page 53

    Peripheral Device Related Symptoms Symptom/Error FRU/Action External display does not work correctly. 1. See “External Display Self-Test” in the “Common Devices Checkout” section. Printer problems. 1. Run Printer Self-test . 2. System Board 3. Parallel Port Device 4. Cable Serial or parallel port device problems. 1 . Device 2. Device Cable [...]

  • Page 54

    2. Check the cables, wires, and connectors for short circuits and open circuits. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices. a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. IC D[...]

  • Page 55

    Status Indicators The system status indicators show the current computer status in different colors (green, yellow, and orange). Symbol Color Meaning Green Battery is fully charged. Yellow (340) Battery usable. Battery is charging (when the AC Adapter is used). Note: When the battery is fully charged, the indicator turns and stays green. Orange Bat[...]

  • Page 56

    Symbol Color Meaning Green Computer is powered on How to Run the Diagnostics Use either the TrackPoint II or III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. 1. Press and hold the F1 key; then power-on the computer. Hold the F1 key down until the Easy-setup screen appears. 2.[...]

  • Page 57

    Reset Pushbutton The reset pushbutton resets the system and forces the power to be powered-off . Note: Use this pushbutton when the power is not completely off or the system is hung. See “System Board” on page 61 for the location of the pushbutton. Checking the Installed Devices List If a device is installed but the icon appears in a gray shade[...]

  • Page 58

    Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Fn + Description F1 Reserved F2 Fuel-gauge display ON/OFF F3 Standb[...]

  • Page 59

    Product Overview The following table shows an overview of the system features. Feature Description Processor  340 – IBM486 SLC 25/50MHz, on the system board  340CSE – IBM486 SLC2 25/50MHz, on the system board – IBM486 SLC2 33/66MHz, on the system board Memory (Standard) 4MB (on the system board) Memory (Option) 2MB, 4MB, 8MB, IC DRAM ca[...]

  • Page 60

    FRU Removals and Replacements This section contains information about removals and replacements.  An electrostatic discharge (ESD) strap must be used to establish personal grounding. The system board is sensitive to, and can be damaged by, electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touch[...]

  • Page 61

    1010 Rear Connector Door Remove the rear connector door by flexing it. 1 1 1020 Battery Pack 1 1 2 2 50 IBM Mobile Systems HMM[...]

  • Page 62

    1030 Backup Battery 1040 IC DRAM Card 1050 Standby Battery  Battery Pack (1020) Step 2: Standby Battery Step 3: IC DRAM Card Step 4: Backup Battery Note The IC DRAM card is sensitive to physical shock. Incorrect handling of the card can damage it. Note: When removing the backup battery or standby battery, use the connector extractor (P/N 39G9977[...]

  • Page 63

    1060 Top Cover  Battery Pack (1020) 1 1 2 2 3 3 4 4 Step Location (Quantity) Length .1/ Base cover (3) 12 mm Note: Make sure you use the correct screw. 52 IBM Mobile Systems HMM[...]

  • Page 64

    1070 Indicator Card  Battery Pack (1020)  Top Cover (1060) 1 1 When Replacing Be careful to not break the pins of the indicator card connector. ThinkPad 340x (IBM 2610) 53[...]

  • Page 65

    1080 Keyboard Unit  Battery Pack (1020)  Top Cover (1060) Notes: 1. There are two keyboard latches on each side of the computer frame. Slide the keyboard as shown in step 2 to release the keyboard from those latches; them remove the keyboard. (Small arrows on the both sides of the keyboard show the locations of the latches.) 2. The keyboard h[...]

  • Page 66

    1090 LCD Assembly  Battery Pack (1020)  Top Cover (1060) Safety Notice 5: Translation on page 11 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Caring fo[...]

  • Page 67

    3 3 3 3 4 4 Use the following table for reference when replacing parts. Step Location (Quantity) Length .1/ LCD cable (1) 6 mm .3/ LCD hinge (4) 8 mm Note: Make sure you use the correct screw. 56 IBM Mobile Systems HMM[...]

  • Page 68

    1100 Diskette Drive 1110 Hard Disk Drive  Battery Pack (1020)  Top Cover (1060)  Keyboard Unit (1080) Steps 1, 2, 3, 4: Diskette Drive Steps 5, 6: Hard Disk Drive When Replacing  Before removing the hard disk drive, have the user make a backup copy of all information on the hard disk  Never remove the hard disk drive while the system[...]

  • Page 69

    1120 System Board/Speaker  Rear Connector Door (1010)  Battery Pack (1020)  Backup Battery (1030)  IC DRAM Card (1040)  Standby Battery (1050)  Top Cover (1060)  Indicator Card (1070)  Keyboard Unit (1080)  Diskette Drive (1100)  Hard Disk Drive (1110) Step 1, 2, 3, 4: System Board Step 4, 5: Speaker 1 1 2 2 3 3 4 4 5 [...]

  • Page 70

    Locations System (Front View) .1/ LCD .2/ Contrast Control .3/ Brightness Control .4/ Status Indicator .5/ Keyboard .6/ LCD and Keyboard Latch .7/ Click Button .8/ Diskette-Eject Button .9/ Diskette Drive .1ð/ Fn Key .11/ TrackPoint II/III 1 2 3 4 5 10 11 9 7 8 6 ThinkPad 340x (IBM 2610) 59[...]

  • Page 71

    System (Rear View) .1/ External Display Connector .2/ Serial Connector .3/ PCMCIA Slot .4/ Serial Connector .5/ Reset Pushbutton .6/ Power Jack .7/ External Input Device connector 1 5 6 7 2 3 4 System (Interior View) .1/ Backup Battery .2/ IC DRAM Card Slot .3/ Standby Battery .4/ Battery Pack 1 4 3 2 60 IBM Mobile Systems HMM[...]

  • Page 72

    System Board .1/ Internal Modem Card connector (Modem model only) .2/ External Display Connector .3/ Parallel Connector .4/ LCD connectors .5/ PCMCIA Slot .6/ Indicator Card Connector .7/ Reset Pushbutton .8/ LCD Inverter Power Connector (340CSE) .9/ Serial Connector .1ð/ Power Jack .11/ External Input Device Connector .12/ Keyboard Signal Connect[...]

  • Page 73

    Parts Listing 1 2 3 4 5 6 7 8 10 9 12 11 13 14 17 16 15 62 IBM Mobile Systems HMM[...]

  • Page 74

    System Unit Models 340 and 340CSE Index 1 LCD Assembly (340) 84G6678 1 LCD Assembly (340CSE) 9.4-inch 85G7601 10.4-inch 85G7602 2 Top Cover (340) 84G6677 2 Top Cover (340CSE) 85G7600 3 Keyboard Assembly (See keyboard list) 4 Modem/Fax Card (2400 bps.) 84G5917 5 Indicator Card 84G6662 6 System Board (340) 84G6661 6 System Board (25/50MHz) With modem[...]

  • Page 75

    DASD Keyboards Index 15 Diskette Drive (2-mode) 84G6664 Diskette Drive (3-mode) 84G6665 16 Speaker (360CSE) 85G7643 17 TrackPoint II Cap 66G6444 17 TrackPoint III Cap 84G6536 Shield Plate (340) 84G6774 AC Adapter 84G6679 For Japan 84G6738 AC Adapter (small, 35W) 85G4952 For Japan 85G6669 DC Plug 85G6664 IC DRAM Card (See options) Arabic 84G6881 Bel[...]

  • Page 76

    Option Parts List Notes: 1. When you replace the AC Adapter with a new one, use the one for the country you are in even if the system is from a different country. 2. The warranty for the system unit does not apply to all options. Numeric Keypad Tools Basic IC DRAM CARD (no parity) 8MB 84G5725 Basic IC DRAM CARD (no parity) 4MB 84G5724 Basic IC DRAM[...]

  • Page 77

    1 2 3 4 5 6 7 8 9 10 Warning: Use only the power cord certified for your country. 30/40W 35W 1 Colombia, U.S., Venezuela 13F9959 25H2207 Japan, 2-pin 6454377 85G6665 Japan, 3-pin 65F0031 2 Hong Kong, Singapore, U.K. 14F0033 25H2215 3 France, Germany, Spain 13F9979 25H2209 4 Italy 14F0069 25H2223 5 Australia, New Zealand 13F9940 25H2205 6 Denmark 13[...]

  • Page 78

    ThinkPad 700, 700C, 720, 720C (9552) General Checkout . . . . . . . . . . . . . . . . . 68 Memory Checkout . . . . . . . . . . . . . . . 70 Power Systems Checkout ........... 7 1 Power Management Features ......... 8 1 Symptom-to-FRU Index . . . . . . . . . . . . . . 82 Numeric Error Codes .............. 8 2 Beep Symptoms . . . . . . . . . . . . . [...]

  • Page 79

    General Checkout The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype card, or modified options can give false errors and invalid system responses. Warning: The drives might have been rearranged or the drive startup sequence might have been altered. Be extremely careful during write operations such as copying, sa[...]

  • Page 80

    Note For information about how to run diagnostics, error messages, passwords, and various other tests and service checks, go to “Related Service Procedures” on page 94. Symptom Go to ... Error Code or Message “Symptom-to-FRU Index” on page 82 Configuration Problem “Checking the Installed Devices List” on page 97 Power Problem “Power S[...]

  • Page 81

    Memory Checkout Customer diagnostics can eliminate defective memory so no memory error message appears at power-on reset. After you replace a defective base memory card or IC DRAM card, run Automatic configuration. Otherwise, the new memory will not be recognized. Power-off the computer before you remove or replace any parts. 001 – Remove all IC [...]

  • Page 82

    007 (continued) – Run the memory test. Use the RUN TESTS ONE TIME option. DID THE MEMORY TESTS END WITHOUT AN ERROR? Yes No 008 Replace the IC DRAM card in slot 2. If the problem is not corrected, replace the system board. 009 If the problem occurs intermittently, run the memory tests multiple times to create an error log. Power Systems Checkout [...]

  • Page 83

    Checking the AC Adapter: If the Power-On indicator does not turn-on, check the power cord of the AC adapter for correct continuity and installation. 1. If any noise can be heard from the AC adapter when it is plugged into the ac power outlet, replace the AC adapter. If no noise can be heard from the AC adapter, go to step 3. 2. If a noise is still [...]

  • Page 84

    Checking the Car Battery Adapter (700 only): If the output voltage from the cigarette lighter socket of the car is less than 10.5 V dc, the power-on indicator on the car battery adapter blinks and a noise can be heard continuously. 1. Unplug the car battery adapter cable from the connector, if connected. 2. Plug the car battery adapter into the cig[...]

  • Page 85

    Checking the Battery Pack 1. Carefully place the computer bottom-side up. 2. Remove the battery pack and measure the voltage between the battery terminals 1 ( + ) and 3 ( − ). See the following figure. 1 2 3 ( ) ( ) ( )  If the voltage is less than + 10.0 V dc, the battery pack has been discharged or is defective.  If the voltage is more th[...]

  • Page 86

    Checking the Backup Battery 1. Carefully place the computer bottom-side up. 2. Remove the bottom cover. 3. Disconnect the battery connector from the system board. 4. Measure the voltage of the backup battery. See the following figure. (Black ) (Red)  If the voltage is correct, replace the system board.  If the voltage is not correct, the back[...]

  • Page 87

    1 2  If the voltage is less than + 4 V dc, replace the voltage converter.  If the voltage is more than + 4 V dc, go to the next step. 7. Power-off the computer and unplug the AC adapter cable from the computer. 8. Reconnect the standby battery to the voltage converter. 9. Plug the AC adapter cable into the computer and power-on the computer. [...]

  • Page 88

     If the problem is not corrected, replace the quick charger or the power cord. 3. Install the battery pack into the quick charger.  If the charging indicator does not start blinking, replace the quick charger. Checking the Voltage Converter (700, 700C): Use the following procedure to isolate a problem with the ThinkPad 700, 700C voltage conve[...]

  • Page 89

    PWRGOOD VC VB VG V A GND Passwo rd-Ove rride Connec ter Note: Only VOLT is marked on the system board. Use the above figure to locate the VA, VG, VB, VC, and PWRGOOD signal names.  If all voltages are correct, the voltage converter is operating correctly.  If the voltages are not correct, go to the next step. 8. Power-off the computer and unp[...]

  • Page 90

    6. Open the LCD half-way, then stand the computer on its front edges so that the suspend switch is not activated. 7. Power-on the computer. 8. Check the voltages of the voltage converter on the system board. See the following figure. Notes: a. Make sure the suspend switch (located to the left above the keyboard) is not activated during measurement [...]

  • Page 91

     If there is a short circuit (less than 10 ohms), remove the FRUs indicated one at a time until the short circuit disappears. Replace the FRU causing the short circuit. 11. If there is no short circuit, replace the following FRUs one at a time.  Voltage converter  System board FRU VA VG VB VA3 VB3 Voltage converter x x x x Processor card x[...]

  • Page 92

    Power Management Features The suspend and resume functions are unique methods used to save battery power. In suspend mode, all tasks are suspended and their present states are stored in memory to save power. Also, the system enters a sleep state where only a minimum amount of power is used. When the computer returns to normal operation using the re[...]

  • Page 93

    Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with “General Checkout” on page 68. This index also can be used to help you decide which FRUs to have available when servicing a computer. If you cannot correct the problem using this index, go to “Undete[...]

  • Page 94

    Symptom/Error FRU/Action 000 118 XX 1. Clear Error Log. See “System Error Log” on page 96. 2. If the error remains, replace the FRUs in the following order:  Base Memory Card  IC DRAM Card Note: Error Log must be cleared when a FRU is replaced. 000 161 00 1. See “Checking the Backup Battery” on page 75. 2. System Board 3. Voltage Conv[...]

  • Page 95

    Symptom/Error FRU/Action 000 187 XX 1 . Set Configuration 2. System Board 000 188 XX 1 . System Board 000 189 XX 1. Select More utilities to clear the system error log. 000 190 00 1. Reseat System Board 2. Reseat CPU chip / Processor Card 3. System Board 000 191 02 1 . Rerun diagnostics tests. 2. If error remains, see 000 191 XX. 000 191 XX (Not li[...]

  • Page 96

    Symptom/Error FRU/Action 000 2XX XX (See “Memory Checkout” on page 70 before replacing any FRUs.) 1. Base Memory Card 2. IC DRAM Card 3. System Board 000 301 00, 000 305 00 (Power-on the computer before external devices.) (See “1080 Keyboard Unit” on page 54 before replacing any FRUs.) 1 . Keyboard Control Card 2. System Board 3. Keyboard 4[...]

  • Page 97

    Symptom/Error FRU/Action 00 14XX XX 1 . See “Printer Checkout” on page 474 before replacing any FRUs. 2. Printer 3. System Board 00 1801 00, 00 1861 00 Replace the line QEMM386.SYS with QEMM386.SYS XBDA:L in Config.sys. 00 24XX 00 1 . Video Card 2. System Board 3. Voltage Converter (700C, 720C only) 00 39G 900 1 . System Board 00 5002 XX, 00 50[...]

  • Page 98

    Symptom/Error FRU/Action 00 8611 00, 00 8612 00 00 8613 00 See “1080 Keyboard Unit” on page 54 before replacing any FRUs. 1 . Keyboard Control Card 2. Keyboard (Pointing Stick) 3. System Board 4. Ext. Keyboard Cable 00 861X XX (not listed above) See “1080 Keyboard Unit” on page 54 before replacing any FRUs. 1 . Keyboard (Pointing Stick) 2. [...]

  • Page 99

    Symptom/Error FRU/Action 0 137XX XX 1 . Serial Adapter 2. System Board 3. Video Card 4. Any Serial Device 5. Communication Cable 0 194 XXXX 1. Do not replace any FRUs. The installed Memory Expansion Adapter is not supported by IBM. I 99903XX , I 99900XX I 99800XX 1. Reseat the hard disk drive to ensure good connection. 2. See “Set Startup Sequenc[...]

  • Page 100

    Symptom/Error FRU/Action Two long beeps and two short beeps (or two long beeps and no short beeps). (Possibly with a blank screen and blinking speaker icon.) 1 . Video Card 2. Incorrect system board (700, 700C) 3. Incorrect processor upgrade (700, 700C) 4. Incorrect 240MB hard disk drive upgrade for this model Miscellaneous Symptoms Symptom/Error F[...]

  • Page 101

    Symptom/Error FRU/Action LCD screen unreadable or characters missing pels. 1. See important note for “LCD FRU Replacement Notice” on page 124. 2. LCD Assembly 3. System Board LCD too dark, unable to adjust contrast or brightness. 1 . LCD 2. Video Card LCD slightly dims when changing to battery power. 1 . Normal operation (Dimming of LCD conserv[...]

  • Page 102

    Symptom/Error FRU/Action Mouse and Pointing Stick problems. 1 . See “1080 Keyboard Unit” on page 54 before replacing any FRUs. 2. Disable Trackpoint and test Mouse again. The Trackpoint can interfere with the operation of some Mouse devices. 3. Mouse 4. Keyboard Control Card 5. Keyboard Cursor floats or moves erratically. 1. See “TrackPoint I[...]

  • Page 103

    Symptom/Error FRU/Action Real-time clock inaccurate. 1. See “Checking the Backup Battery” on page 75 before replacing any FRUs. 2. Backup Battery 3. System Board Printer problems. 1 . See “Printer Checkout” on page 474 Serial or serial port device problems. 1 . Device 2. Cable 3. Serial Adapter (if attached) 4. System Board Parallel or para[...]

  • Page 104

    Undetermined Problem You are here because the diagnostic tests did not identify which adapter or device failed, the Devices List is incorrect or the system is inoperative. Follow the procedures below (do not isolate FRUs that are known to be good). Check the power supply that was being used at the time of the failure. (See “Power Systems Checkout[...]

  • Page 105

    Related Service Procedures This section provides information on the following: “System Status Indicators” “Check Point (CP) Codes” on page 96 “System Error Log” on page 96 “Checking the Installed Devices List” on page 97 “Power-On Password (700, 700C)” on page 97 “Power-On Password (720, 720C)” on page 97 “Privileged-Acces[...]

  • Page 106

    Symbol State Status Indicated + Green Battery pack is fully-charged. Yellow Battery pack is half-charged. Orange Battery pack is one-fourth charged. Blinking Orange Battery pack is almost discharged (replace with fully charged spare). Off  Battery pack is completely discharged.  Battery pack is removed from computer.  Computer is off.  [...]

  • Page 107

    Symbol State Status Indicated On Computer is powered-on (blinking indicates temperature too high - system enters suspend mode until temperature returns to normal). Check Point (CP) Codes Codes beginning with “CP” are displayed on the LCD to indicate system status during POST. The CP codes vary with the level of microcode installed and the type [...]

  • Page 108

    instructions on the screen to help you determine which FRU might be causing the failure. Checking the Installed Devices List The Installed Devices List shows the adapters and devices installed in the computer. If an adapter or a device is missing from the list, one of the following conditions might be the cause. Warning: A customized setup configur[...]

  • Page 109

    Set Startup Sequence 1. Power-off the computer. 2. Insert the backup copy of the Reference Diskette into the diskette drive. 3. Power-on the computer. 4. Select Set features from the Main Menu. 5. Select Set startup sequence. If you cannot set the startup sequence, replace the system board. 6. Check the list of devices on the Set startup sequence s[...]

  • Page 110

    Hard Disk Low Level Format To format the hard disk and restore the system partition, do the following. Warning: The following procedure causes permanent loss of the data on the hard disk. Make sure that a backup of all the information on the hard disk is made. 1. Power-off the computer. 2. Insert the backup copy of the Reference Diskette into the d[...]

  • Page 111

    System Diskettes (Reference and Diagnostic) If the hard disk drive is not operational, you can run the system programs from the Reference Diskette. Note: The Reference Diskette contains the system programs and the Diagnostic Diskette contains the test programs. The Diagnostic Diskette is not self-starting. To run the Diagnostic Diskette, start the [...]

  • Page 112

    not have a backup copy of the current system partition, but you have the option diskettes, go to step 8 on page 101. 7. Select Copy an option diskette from the Main Menu. When the INSERT YOUR OPTION DISKETTE message appears, insert the backup copy of the system partition and follow the instructions on the screen. (The backup copy of the system part[...]

  • Page 113

    5. When the copies are completed, label each diskette. Japanese Model Diskette Drive and Diskette The ThinkPad 700 uses a 1.44MB diskette drive. Both 1.0MB (formatted 720KB) and 2.0MB (formatted 1.44MB) capacity diskettes can be used in this drive. The ThinkPad 700 Japanese model uses a diskette drive that supports 1.2MB format on 2.0MB capacity di[...]

  • Page 114

    Feature Description Processor (720, 720C) 486SLC 25/50-MHz Bus Architecture Micro Channel Memory (Standard) 4MB Memory (Maximum) 16MB, IC DRAM CMOS RAM 8KB Video VGA Diskette Drive 3.5-inch Hard Drive  80MB, 2.5-inch  120MB, 2.5-inch  160MB, 2.5-inch Audio Subsystem Yes (Standard) PCMCIA (720, 720C only) One Type-III or Two Type-II ThinkPa[...]

  • Page 115

    FRU Removals and Replacements Follow the numerical sequence in the FRU removal sequence list and in the exploded view to remove or disconnect parts in the correct order. The letters in parentheses in the list indicate screw types. See the “Screw Size Chart” on page 20 to match the letters to the correct screw type and size before replacing each[...]

  • Page 116

    mode. Restore drive system information using the customer's backup copy of the system programs.) .16/ Three Keyboard Frame Screws (S) .17/ Two Screws (T) .18/ System Board (Restore system configuration data.) .19/ Five Frame Stiffener Screws (S) .2ð/ Frame Stiffener .21/ Four Keyboard Screws (S) .22/ Keyboard .23/ One Screw (S) and Keyboard C[...]

  • Page 117

    ThinkPad 700 Exploded View 106 IBM Mobile Systems HMM[...]

  • Page 118

    ThinkPad 700 Exploded View (continued) ThinkPad 700, 700C, 720, 720C (9552) 107[...]

  • Page 119

    ThinkPad 720, 720C Exploded View 108 IBM Mobile Systems HMM[...]

  • Page 120

    ThinkPad 720, 720C Exploded View (continued) ThinkPad 700, 700C, 720, 720C (9552) 109[...]

  • Page 121

    Locations Front View .1/ Release Lever .2/ LCD .3/ Contrast Control .4/ Brightness Control .5/ System Status Indicator .6/ Power-On Light (green) .7/ External Input Device Connector .8/ System Power Switch .9/ Keyboard .1ð/ Reverse Video Switch .11/ Hard Disk Drive .12/ Integrated Pointing Stick .13/ Battery Pack .14/ Diskette-Eject Button .15/ Di[...]

  • Page 122

    System Board (700) .1/ External Input Device Connector .2/ System-Expansion Connector (240-pin) .3/ Parallel Connector .4/ Serial Connector .5/ Diskette Drive Connector .6/ Password-override connector .7/ Base Memory Card Interface .8/ Video Card Interface .9/ Backup Battery Connector .1ð/ Processor Card Interface .11/ Hard Disk Drive Connector .1[...]

  • Page 123

    System Board (720, 720C) .1/ External Input Device Connector .2/ System-Expansion Connector (240-pin) .3/ Parallel Connector .4/ Serial Connector .5/ Password-override Connector .6/ PCMCIA Connector .7/ Base Memory Card Interface .8/ Video Card Interface .9/ Backup Battery Connector .1ð/ Hard Disk Drive Connector .11/ Processor Card Interface .12/[...]

  • Page 124

    Video Card .1/ External Display Connector .2/ LCD Connector .3/ System Board Connector .4/ Communication Adapter Connector Keyboard Control Card (Fro nt side) (Rear si de) .1/ Pointing Stick Connector .2/ System Board Interface .3/ Keyboard Connector .4/ Keyboard Connector ThinkPad 700, 700C, 720, 720C (9552) 113[...]

  • Page 125

    Voltage Converter (Fro nt side) (Rea r side ) .1/ Power Jack .2/ Battery Pack Interface .3/ System Board Interface .4/ Standby Battery Connector .5/ Suspend/Resume Switch 114 IBM Mobile Systems HMM[...]

  • Page 126

    Parts Listing (700) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 ThinkPad 700, 700C, 720, 720C (9552) 115[...]

  • Page 127

    Index 1 LCD (700) 1 44G3806 For Germany (Gray) (700) 1 48G9321 1 LCD Bezel Assembly (700) 1 53G7831 For Germany (Gray) 1 53G7832 Contrast and Brightness Slide (700) 53G7803 1 LCD (700C) 1 48G8723 For Germany (Gray) (700C) 1 48G9909 1 LCD Hinge Kit 85G8199 1 LCD Case 44G3875 Frame, Keyboard (700) 44G3797 For Germany (Gray) (700) 48G9313 For Japan (7[...]

  • Page 128

    Index Model 700C Cover 48G8714 For Germany (Gray) 48G9906 14 Door, Hard Disk Drive 44G3777 For Germany (Gray) 48G9317 15 Hard Disk Drive, 80MB 95F4743 Hard Disk Drive, 120MB 95F4744 Hard Disk Drive, 240MB 66G3200 Hard Disk Drive, 340MB 53G7862 16 Cover, IC DRAM Card 49G1108 For Germany (Gray) 49G2154 17 Video Card (700) 44G3782 Video Card (700C) 35[...]

  • Page 129

    Parts Listing (720, 720C) 13 14 1 2 3 4 5 6 7 8 9 11 12 10 15 16 17 18 19 20 21 22 23 24 25 26 2 See “FRU Service Procedures” on page 124. 118 IBM Mobile Systems HMM[...]

  • Page 130

    Index 1 LCD (720) 3 44G3806 For Germany (Gray) 3 48G9321 LCD (720C) 3 53G8137 For Germany (Gray) 3 53G8138 1 LCD Bezel Assembly (720) 3 53G7831 For Germany (Gray) 3 53G7832 1 LCD Hinge Kit 85G8199 1 LCD Case 44G3875 2 Frame, Keyboard (720) 53G9211 For Germany (Gray) 53G9179 Frame, Keyboard (720C) 53G9212 For Germany (Gray) 53G9180 For Japan 53G9209[...]

  • Page 131

    Index 16 Cover, IC DRAM Card 53G9187 For Germany (Gray) 53G9188 17 Video Card (720) 53G9206 Video Card (720C) 53G9207 18 Cable, Diskette Drive 53G9201 19 PCMCIA Card Slots 53G9190 20 Base Memory Card, 4MB 53G9203 21 Slot Holder, IC DRAM Card 53G9189 22 Diskette Drive Assembly 53G9200 23 Keyboard (see page 121) 24 Standby Battery 44G3799 For Belgian[...]

  • Page 132

    Options and Adapters Important When you replace the AC adapter or the Quick Charger with a new one, use the one available for the country you are in even though the system is from another country. Options and Adapters Keyboards w/ Trackpoint II (700, 700C, 720, 720C) AC Adapter (50 W) 48G8942 AC Adapter for Japan, 3-pin 49G2206 Car Battery Adapter [...]

  • Page 133

    Numeric Keypad (700, 700C, 720, 720C) Tools Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japan 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish/Finnish 95F5468 Swiss/French 95F5711 Swiss/German 95F5715 Turkish 95F5467 U.K. English 9[...]

  • Page 134

    Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 1 Colombia, U.S., Venezuela 13F9959 Japan, 2-pin 6454377 Japan, 3-pin 65F0031 2 Hong Kong, Singapore, U.K. 14F0033 3 France, Germany, Spain 13F9979 4 Italy 14F0069 5 Australia, New Zealand 13F9940 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh, Pakistan, 14F00[...]

  • Page 135

    FRU Service Procedures Review these service procedures before replacing a FRU. LCD FRU Replacement Notice: If missing or discolored dots appear on the LCD, carefully read the following note to determine whether or not you should replace the LCD. The LCD for the Model 700C and 720C contains over 921 000 thin film transistors (TFTs). A small number o[...]

  • Page 136

    ThinkPad 701C/701CS (2630) Checkout Guide . . . . . . . . . . . . . . . . 127 General Checkout . . . . . . . . . . . . . . 128 Memory Checkout . . . . . . . . . . . . . . 128 Keyboard/Auxiliary Input Device Checkout . . . 131 TrackPoint III Checkout . . . . . . . . . . . 132 Diskette Drive Checkout ........... 1 3 3 Hard Disk Drive Checkout .......[...]

  • Page 137

    Top System Board (Bottom View) ....... 1 8 5 Bottom System Board (Top View) ....... 1 8 6 Bottom System Board (Bottom View) ..... 1 8 7 Inverter Card (Front View) .......... 1 8 8 Inverter Card (Rear View) .......... 1 8 8 MultiPort II (Front View) ........... 1 8 9 MultiPort II (Rear View) ........... 1 8 9 Parts Listing . . . . . . . . . . . . . [...]

  • Page 138

    Checkout Guide Service for U. S. and Canada In the U. S. and Canada, the ThinkPad 701C/701CS is serviced only through EasyServe. Use the following procedure as a guide for computer problems: 1. Ask the customer for as much detail as possible about the failing symptoms. 2. Verify the symptoms by attempting to recreate the failure either by running t[...]

  • Page 139

    General Checkout The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Warning:  Only trained personnel should service the computer.  Drives in the computer that you are servicing might have been rearranged or the drive startup se[...]

  • Page 140

    The following table shows the available memory on a system with an 8MB base memory with different sizes of SO-DIMM. Memory errors might stop system operations or cause error codes to be displayed. Use the following procedure to isolate memory problems: Note: Make sure that the SO-DIMM is fully installed in the connector. A loose connection can caus[...]

  • Page 141

    clear the error log and run the test again. Do not replace any FRUs if errors do not reoccur. Updating Flash Memory: BIOS and Easy-Setup, which includes configuration programs and diagnostic tests, are stored in Flash memory. To update them, Flash memory must be updated. When Updating Flash Memory Do not power-off the computer, disconnect the Vac p[...]

  • Page 142

    Keyboard/Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the three flexible cables extending from the keyboard are correctly seated in the connectors on the top system board. If the keyboard cable connecti[...]

  • Page 143

    TrackPoint III Checkout If the TrackPoint III does not work, check the configuration in the Configuration Utility by pressing PgDn to reach the I/O Management screen. If the setting for TrackPoint III is Off , press the left or right arrow to change it to On . If this does not correct the problem, continue with the following procedure: Note: The Tr[...]

  • Page 144

    Diskette Drive Checkout Use the following procedure to isolate the diskette problem to a controller, drive, or diskette. For this test, you need a scratch, write-enabled, double-sided, high-density diskette (2.0MB that formats to 1.44MB) that is known to be good. 1. Power-off the computer. 2. Attach the external diskette drive if it is not already [...]

  • Page 145

    MultiPort II Checkout Use the following procedure to isolate a MultiPort II problem. The MultiPort II attaches to the system expansion connector at the rear of the computer. 1. Power-off the computer. 2. Remove all of the devices from the MultiPort II. 3. Unplug the AC adapter from the computer, if attached, and plug the AC adapter into the MultiPo[...]

  • Page 146

    Power Systems Checkout To verify the symptom of the problem, power-on the computer using each of the power sources available as follows: 1. Remove the battery. 2. Connect the AC adapter and check that power is supplied by pressing the power switch. 3. Disconnect the AC adapter and install the charged battery; then, check that power is supplied from[...]

  • Page 147

    2. If the voltage is not correct, replace the AC adapter. Note: In rare cases, the problem may be in the AC adapter even when the voltage is correct. If an AC adapter is available, try replacing the computer’s AC adapter. 3. If the voltage is correct, replace the top system board. If this does not correct the problem, go to “Undetermined Proble[...]

  • Page 148

    Note: The signal lines not used in these steps, terminals 2 and 3, are used for communication between the system and the battery. 3. If the voltage is less than + 10.0 V dc, the battery has been discharged or is defective. Recharge the battery. If the voltage is still less than + 10.0 V dc after the recharging, replace the battery. Checking the Sta[...]

  • Page 149

    If the customer cannot establish a connection between the ThinkPad 701C/701CS and a remote system, perform the following steps: 1. Ensure that the device the customer attempted to connect with is an Infrared Data Association (IRDA) compliant device. 2. Check to make sure that both systems are using the same revision level of the same software. 3. C[...]

  • Page 150

    If data transfers between the ThinkPad 701C/701CS and the remote system are slow or unstable: 1. Verify that the two systems are in close proximity (less than 1 meter [3.2 feet] apart for IRDA-compliant devices) and that the infrared window on the ThinkPad 701C/701CS is aligned with the remote device’s window. 2. Ensure that the windows on both s[...]

  • Page 151

    6. Select the PCMCIA icon and press Enter to run the test on the PCMCIA slots. The green LED on the PCMCIA card should turn on when the test runs. (If the green LED does not turn on, see “Reading the PC Test Card LED” on page 158.) Test results will be displayed under the PCMCIA icon. 7. If no errors are detected, the “OK” message appears. [...]

  • Page 152

    Symptom-to-FRU Index The Symptom-to-FRU Index contains tables that list causes of symptoms. The most likely cause is listed first. Use this index to help you decide which FRUs to have available when servicing a computer. Safety Notice 8: Translation on page 13 Before removing any FRU, power-off the computer, unplug all power cords from electrical o[...]

  • Page 153

    Numeric Error Codes Numeric error codes show the errors detected in POST or system operation. Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can result in false error codes being displayed. In the following e[...]

  • Page 154

    Symptom/Error FRU/Action 196 (Read error occurred in the hibernate area of the Hard Disk Drive.) 1. Disable, and then enable Hibernate mode. 2. Go to “Hard Disk Drive Checkout” on page 133. 3. Hard Disk Drive 197 (The computer memory size is not equal to the hibernate area size on the Hard Disk Drive.) 1. Disable, and then enable Hibernate mode[...]

  • Page 155

    Symptom/Error FRU/Action 860X (Pointing device error when TrackPoint III is disabled.) 1 . External Mouse. 2. External Keyboard. 3. Top System Board. 4. Bottom System Board. 861X (Pointing device error when TrackPoint III is enabled.) 1 . Reseat the TrackPoint III cable (the narrowest keyboard cable) at the Top System Board. 2. External Mouse. 3. K[...]

  • Page 156

    Note: The device ID and error codes are used to indicate in detail the portion of the FRU that caused the error. If replacing a FRU does not correct a problem, see the device ID or error code from the previous failure. If they have changed, the new FRU might be defective or incorrectly installed. If the problem remains after replacement of the FRUs[...]

  • Page 157

    Symptom/Error FRU/Action One long beep followed by four short beeps each time the power switch is operated. (System cannot power-on due to low battery voltage.) 1. Connect the AC adapter or install a fully charged battery. One beep every second. (System is entering Suspend mode due to low battery voltage.) 1. Connect the AC adapter or install a ful[...]

  • Page 158

    Note: To check the versions of the video drivers, follow these steps:  In DOS. Drivers display their version level when they are loaded. To check them after they have been loaded, look in CONFIG.SYS or AUTOEXEC.BAT files for video driver information.  In Windows. Drivers installed using the video driver installation utility place an icon in t[...]

  • Page 159

    Keyboard and TrackPoint III Symptoms Symptom/Error FRU/Action Keyboard (one or more keys) does not work. 1. Reseat the two larger keyboard cables. 2. Keyboard. 3. Top System Board. TrackPoint III does not work or the pointer moves automatically (“drifts”) or does not work correctly. 1. Go to “TrackPoint III Checkout” on page 132. MultiPort [...]

  • Page 160

    Indicator Related Symptoms Symptom/Error FRU/Action Indicator incorrectly remains on or off, but system runs correctly. 1. Reseat the inverter card. 2. Inverter Card. 3. Top System Board. Battery status indicator blinks green and beeps three times at power-on or Resume. 1. Check that a fully charged battery is installed. 2. Battery Pack 3. Reseat T[...]

  • Page 161

    Symptom/Error FRU/Action Battery pack charges, but the battery status indicator does not light. 1. Reseat the Inverter Card . 2. Replace the Inverter Card. Battery pack does not charge, the battery status indicator does not light, and the battery fuel gauge is less than 90%. 1. Check the AC adapter connection. Make sure that the computer is powered[...]

  • Page 162

    Infrared Related Symptoms See “Infrared Transceiver Checkout” on page 137 for information on the infrared transceiver and infrared transceiver checkout. Audio Related Symptoms Symptom/Error FRU/Action You cannot hear any sound. 1. In the Configuration Utility, check the volume level and the settings for Audio Power and Mute. 2. Attach external [...]

  • Page 163

    Other Symptoms Note: If you cannot find a symptom or error in this list and the problem remains, see “Undetermined Problems.” Symptom/Error FRU/Action Errors occur only when MultiPort II is used 1 . See “MultiPort II Checkout” on page 134. PCMCIA slot pin is damaged. 1 . Bottom System Board . Intermittent Problems Intermittent system interr[...]

  • Page 164

    3. Remove or disconnect all of the following devices: a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive or the device attached to the diskette drive connector g. SO-DIMM card h. PCMCIA cards Note: Remember that removing the hard di[...]

  • Page 165

    Related Service Procedures Understanding Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Fn + Description (alone) R[...]

  • Page 166

    Reading Status Indicators The system status indicators show the current computer status in different colors (green and yellow). Reading the Battery Status: If the computer is using the battery, the Battery Status field in the Configuration Utility indicates whether the battery is OK or low. If the computer is using external power, this field indica[...]

  • Page 167

    3. The computer attempts to load the operating system as customized. If the computer does not find an operating system, it displays a graphic message requesting that you insert a bootable diskette in the diskette drive and press F1 to resume operation. Removing the Power-On Password Important This information is not available in this HMM online for[...]

  • Page 168

    13. Select OK or press Enter to confirm the restart. Printing and Displaying Error Logs Diagnostics errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Use the following procedure to display the errors: 1. End the test, if it is running. 2. Press Ctrl + A[...]

  • Page 169

    Running the Low-Level Format Perform the following steps to format the hard disk: Warning: All data and formatting on the disk will be destroyed and cannot be recovered. Have the user make a backup copy of all information on the hard disk that should be saved. Make sure that a bootable diskette is available. Make sure that the drive address to be f[...]

  • Page 170

    Removing PCMCIA Cards After removing the PCMCIA cover, and filler plug if it is installed, you can insert or remove PCMCIA cards during most computer operations. To insert a PCMCIA card, perform the following steps: 1. Insert the PCMCIA card into one of the available slots, with the long row of pin sockets facing the computer and the label on the P[...]

  • Page 171

    Feature Description CMOS RAM 128 Bytes. VGA Video  ThinkPad 701CS 10.4-inch, 640 × 480, 256/226K color, DS-STN LCD color.  ThinkPad 701C 10.4-inch, 640 × 480, 256/226K color, TFT LCD color. Diskette Drive 1.44MB (3-mode for Japan, 2-mode for other countries) 3.5-inch external. Hard Drive (Removable)  360MB, 2.5-inch  540MB, 2.5-inch ?[...]

  • Page 172

    FRU Removals and Replacements This section contains information about removals and replacements. Follow the numerical sequence in “Disassembling the ThinkPad 701C/701CS” on page 163 and the three exploded views to remove or disconnect parts in the correct order. Reverse the numerical sequence to replace FRUs. Note exceptions and special instruc[...]

  • Page 173

    Safety Notice 8: Translation on page 13 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Safety Notice 1: Translation on page 7 Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small pa[...]

  • Page 174

    Disassembling the ThinkPad 701C/701CS This procedure provides the steps required to completely disassemble the ThinkPad 701C/701CS. The three exploded views show the parts of the computer that are removed at various stages of the disassembly process. The numbered callouts in the figures correspond to steps in the procedure. ThinkPad 701C/701CS Expl[...]

  • Page 175

    ThinkPad 701C/701CS Exploded View 3 9 15 12 13 18 11 17 16 8 14 BF BG BG BC 13 19 19 19 23 24 22 21 20 164 IBM Mobile Systems HMM[...]

  • Page 176

    ThinkPad 701C/701CS Exploded View 26 25 31 2 28 28 29 27 BC BJ BA BL 30 32 34 33 ThinkPad 701C/701CS (2630) 165[...]

  • Page 177

    If you follow all of the steps in this procedure, you completely disassemble the ThinkPad 701C/701CS. However, for some replacement operations, you may not need to completely disassemble the ThinkPad 701C/701CS. In those situations, the relative sequence of steps in this procedure is important. Some FRUs must be removed to reach the failing FRU, or[...]

  • Page 178

    .7/ Remove the screw (BK) located on the rear bottom left of the computer shown in the figure on page 163. .8/ Open the computer lid all the way (180°) and remove the keyboard shelf, shown in the figure on page 164. To release the keyboard shelf from the base assembly: 1. Gently pull up on the right side of the keyboard shelf. 2. Insert a tool int[...]

  • Page 179

    Warning: When you reinstall the keyboard, be careful not to damage the keyboard cables by pinching or crushing them. 1. Attach the three flat cables. 2. Tilt the front of the keyboard up and push the rear of the keyboard toward the back of the computer. 3. Press the keyboard down. 4. Pull the keyboard slightly forward to engage the latches located [...]

  • Page 180

    routing the backlight cable, see “Routing the Backlight Cable” on page 176. .17/ Detach the LCD backlight cable from the inverter card, shown in the figure on page 164. Replacement: For information on routing the backlight cable, see “Routing the Backlight Cable” on page 176. .18/ Detach the speaker cable from the top system board, shown in[...]

  • Page 181

    battery, fold the cable and place the standby battery in the space beside the battery pack connector. Safety Notice 6: Translation on page 12 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. .23/ Remove the inverter card from the top system board, shown in the figure on page 164. .24/ Remove the[...]

  • Page 182

    .28/ Remove the two bolts (BJ) and nuts (BA) holding the PCMCIA slot assembly to the bottom system board, shown in the figure on page 165. .29/ Remove the PCMCIA slot assembly, shown in the figure on page 165. .3ð/ Remove the modem shown in the figure on page 165. The modem is held in place with an adhesive gasket. You may need to pry gently on th[...]

  • Page 183

    Disassembling the LCD Assembly 4 9 9 6 3 3 3 3 8 5 1 11 7 12 2 10 10 BI BH BD BD BD BD Safety Notice 5: Translation on page 11 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present [...]

  • Page 184

    .4/ Carefully unsnap the T-shaped snaps along the bottom edge of the bezel, and lift it out. Be sure to use the correct replacement bezel for the LCD. The TFT bezel has adhesive on its top side wall. When you install a new TFT bezel, remove the backing first. .5/ Remove the microphone. .6/ Remove the backlight cable protective sleeve. Replacement: [...]

  • Page 185

    Replacing the Microphone and Sleeve The right hinge should already be installed. To replace the microphone and cables, perform the following steps: 1. Insert the microphone wires into the small slit in the backlight cable protective sleeve. 2. Holding the microphone and sleeve near the hinge, insert the yellow backlight cable through the slit in th[...]

  • Page 186

    Replacing the LCD Assembly To reattach the LCD assembly, follow these steps: 1. With the LCD cable flat, carefully wrap the end of the LCD cable around the attached sleeve on the cable, finishing with the end of the cable coming from behind the sleeve. 2. To prevent possible damage, tape the end of the cable to the bezel while you reattach the LCD [...]

  • Page 187

    Routing the Backlight Cable 2 1 .1/ Brown wire. .2/ Yellow wire. Warning: Incorrect routing of the backlight cable may cause it to break after repeated opening and closing of the computer lid. Routing the cable correctly is important to prevent this breakage. To route the backlight cable, follow these steps: 1. Plug the LCD backlight cable into the[...]

  • Page 188

    2 1 Backlight cable routing from the rear, shown without the computer lid. .1/ Brown wire. .2/ Yellow wire. 4. Route the yellow wire in the same manner as the brown wire. Position the yellow wire beside the brown wire where it runs over the connector on the side toward the back of the computer. Do not allow the wires to cross. 5. Be careful to keep[...]

  • Page 189

    Replacing the Top System Board Perform the following steps when you replace the top system board: 1. Before inserting the top system board, move the power switch cover forward toward the front of the base assembly. Make sure that the spring in the power switch is fully inside the plastic housing. 2. Insert the top system board, tilting the board to[...]

  • Page 190

    6. Press the metal tabs on each side of the SO-DIMM away from the card. The card should raise slightly as the tabs are pulled away from it. 7. Remove the card by holding it at a 15 to 20 degree angle and pulling it firmly away from the SO-DIMM socket. 8. Replace the SO-DIMM door. 9. Reattach all cables and other devices, including the AC adapter. 1[...]

  • Page 191

    Warning: The card will not lock into place if it has not been fully inserted into the socket. 9. Once the card is fully inserted into the socket, press the card down until it locks into place. It is held in place by two tabs, one on either side of the card. 10. Replace the SO-DIMM door. 11. Reattach all cables and other devices, including the AC ad[...]

  • Page 192

    Locations System (Front View) .1/ Latches .2/ LCD .3/ Keyboard .4/ Click Buttons .5/ TrackPoint III .6/ Fn Key .7/ Status Indicators See “Reading Status Indicators” on page 155. 3 6 2 5 1 7 4 ThinkPad 701C/701CS (2630) 181[...]

  • Page 193

    System (Left Side View) .1/ Power Jack .2/ Power Switch .3/ Parallel/Diskette Drive Connector .4/ Microphone-In Jack .5/ Line-In Jack .6/ Headphone-/Speaker-Out Jack 3 6 2 5 1 4 System (Right Side View) .1/ Battery Pack .2/ Hard Disk Drive .3/ PCMCIA Access Port .4/ Slot for Kensington Lock 3 2 1 4 182 IBM Mobile Systems HMM[...]

  • Page 194

    System (Rear View) .1/ Latches .2/ System Expansion Connector .3/ Docking Door A MultiPort II or Dock II can be connected to this interface to support the following features:  16-bit AT-bus interface  Serial port  Parallel port  Keyboard and mouse  Hard disk drive connection  LED control signals  Video signals  Audio signals[...]

  • Page 195

    Top System Board (Top View) .1/ Keyboard Connectors .2/ Inverter Card Connector .3/ Microphone Connector .4/ Speaker Connector .5/ Battery Pack Connector .6/ Lid Close Sensor .7/ Parallel/Diskette Drive Connector .8/ TrackPoint III Connector 3 6 2 8 5 1 7 4 184 IBM Mobile Systems HMM[...]

  • Page 196

    Top System Board (Bottom View) .1/ Inverter Card Connector .2/ Power Jack .3/ Power Switch .4/ Parallel/Diskette Drive Connector .5/ Microphone-In Jack .6/ Line-In Jack .7/ Headphone-/Speaker-Out Jack .8/ Standby Battery Connector .9/ Battery Pack Connector .1ð/ Board-to-Board Connector 3 9 6 2 8 5 1 7 4 10 ThinkPad 701C/701CS (2630) 185[...]

  • Page 197

    Bottom System Board (Top View) .1/ System Expansion Connector .2/ LCD Connectors .3/ PCMCIA Controller .4/ PCMCIA Slots .5/ System Controller .6/ Board-to-Board Connector .7/ Video Controller 3 6 2 5 1 7 4 186 IBM Mobile Systems HMM[...]

  • Page 198

    Bottom System Board (Bottom View) .1/ PCMCIA Connector .2/ Processor .3/ System Expansion Connector .4/ Modem Connector .5/ Random Access Memory .6/ SO-DIMM Connector .7/ Hard Disk Drive Connector .8/ RTC Battery .9/ Power-On Password Bypass Pads 3 9 6 2 8 5 1 7 4 ThinkPad 701C/701CS (2630) 187[...]

  • Page 199

    Inverter Card (Front View) .1/ Light-Emitting Diodes .2/ System Board Connector 2 1 Inverter Card (Rear View) .1/ Light-Emitting Diodes .2/ Infrared Serial Port .3/ LCD Connector 3 2 1 188 IBM Mobile Systems HMM[...]

  • Page 200

    MultiPort II (Front View) .1/ Port Connector 1 MultiPort II (Rear View) .1/ Release Lever .2/ External Display Port .3/ AC Adapter Port .4/ External Mouse/Numeric Keypad Port .5/ External Keyboard Port .6/ Audio Out .7/ Audio In .8/ Parallel Port .9/ Serial Port 3 9 6 2 8 5 1 7 4 ThinkPad 701C/701CS (2630) 189[...]

  • Page 201

    Parts Listing 190 IBM Mobile Systems HMM[...]

  • Page 202

    System Unit (ThinkPad 701C/701CS) Index FRU 1 Latch Kit (Includes logos and spring) 04H8327 2 Display Cover Assembly 04H8326 3 Microphone 04H8328 4 Right Hinge 04H8388 5 Color LCD (ThinkPad 701CS) 04H8333 5 Color LCD (ThinkPad 701C) 04H8331 6 LCD Bezel (ThinkPad 701CS) 04H8325 6 LCD Bezel (ThinkPad 701C) 04H8332 7a Keyboard Cam 42H1505 7b Keyboard [...]

  • Page 203

    Keyboards Country Arabic 04H8319 Belgian 04H8317 Canadian French 04H6918 Danish 04H8316 Dutch 04H8318 French 04H8310 German 04H8311 Greek 04H8322 Hebrew 04H8320 Italian 04H8309 Japanese 04H8323 Latin American 04H6919 Norwegian 04H8314 Portuguese 04H8312 Spanish 04H8308 Swedish/Finnish 04H8313 Swiss/French 04H8315 Swiss/German 04H8373 Turkish 04H832[...]

  • Page 204

    Options Memory 70ns, 3.3v, nonparity, self-refresh DIMM Memory SO-DIMM 4MB 92G7260 Memory SO-DIMM 8MB 92G7262 Memory SO-DIMM 16MB 92G7264 AC Adapter (U.S.) 04H6903 360MB Hard Disk Drive 04H6829 540MB Hard Disk Drive 04H6830 720MB Hard Disk Drive 25H4873 Dock II Adapter Card 04H8353 Dock II Adapter Kit Diskette Drive Cable 25H4879 Tools Standard Tri[...]

  • Page 205

    194 IBM Mobile Systems HMM[...]

  • Page 206

    ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs Model 355x - 2619 Model 360x - 2620 Model 370C, 750x, 755C, 755Cs - 9545 Read This First ................. 1 9 7 What to Do First ............... 1 9 8 General Checkout . . . . . . . . . . . . . . . . 200 Memory Checkout . . . . . . . . . . . . . . 201 System Board and Processor Card Checkout (370C, 750C[...]

  • Page 207

    1030 Diskette Drive . . . . . . . . . . . . . 239 1035 Hard Disk Drive ............ 2 4 0 1040 Keyboard Unit . . . . . . . . . . . . . 241 1050 IC DRAM Card ............ 2 4 4 1055 Diskette Drive Bezel .......... 2 4 4 1060 Status Indicator . . . . . . . . . . . . 245 1070 LCD Assembly . . . . . . . . . . . . 247 1080 Modem Card (355x) .......... 2[...]

  • Page 208

    Read This First Service for U. S. and Canada In the U. S. and Canada, the ThinkPad 370C and ThinkPad 360PE are serviced only through EasyServe. This hardware maintenance manual covers information about the following IBM ThinkPad models:  355, 360, 750 (monochrome)  355C, 360C, 360CE, 370C, 750C, 755C (TFT color)  750Ce (TFT color, enhanced[...]

  • Page 209

    What to Do First Before checking problems with the computer, determine whether or not the damage applies to the warranty by referring to the following: Note for Warranty: During the warranty period, the customer may be responsible for repair costs if the damage was caused by misuse, accident, modification, unsuitable physical or operating environme[...]

  • Page 210

    How to Use Error Messages: Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the “Symptom-t[...]

  • Page 211

    General Checkout Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attemptin[...]

  • Page 212

    Memory Checkout Depending on the model, the memory size that is available for customer use appears differently. This is not a hardware problem. See the following table for the available memory size of each card. Note: For Models 370C, 755C and 755Cs, one of two types of memory cards can be used, IC DRAM card or DIMM card. If DIMM cards are installe[...]

  • Page 213

    3. Power-off the computer and remove the IC DRAM card, or DIMM card from its slot (if installed). 4. Press and hold the F1 key; then power-on the computer. Hold the F1 key down until Easy-Setup screen appears. 5. Select Test and press enter. 6. Select Memory and press enter to run the memory test on base memory. If an error appears, replace the sys[...]

  • Page 214

    2. Get the appropriate diskette which contains the update. 3. Insert the System Program Service Diskette into drive A and power-on the computer. 4. Select Update system programs from the menu. System Board and Processor Card Checkout (370C, 750Ce, 755C, 755Cs) The processing functions for the Models 370C, 750C, 755Ce, and 755Cs are performed by bot[...]

  • Page 215

    If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU.  Reseat the three cables.  Replace the keyboard.  Replace the interposer card.  Replace the system board. The following auxiliary input devices are supported for this computer.  Numeric keypad  Mouse ([...]

  • Page 216

     Replace the system board. Pen and Digitizer Checkout (360P, 360PE, 750P) To check the stylus pen and digitizer, do the following. 1. Press and hold the F1 key. 2. Power-on the computer to go to Easy-Setup screen. 3. Select Test by using the stylus pen. 4. If the test menu appears, the pen and digitizer are operating correctly. If the menu does [...]

  • Page 217

    3. Select the Audio Diagnostics from the main menu. 4. Select Tests from the menu bar and press Enter. 5. Select All tests from the pull-down menu and press Enter. Run options are set to test once and stop on error as defaults. Other options can be selected by the pull-down menu of Setting-up . 6. Follow the instructions that appear on the screen t[...]

  • Page 218

    8. If the drive is attached through a Diskette Drive Attachment Unit, replace the unit. Power Systems Checkout To verify the symptom of the problem, power-on the computer using each of the power sources available as follows. 1. Remove the battery pack, diskette drive, and hard disk drive. 2. Connect the AC Adapter and check that power is supplied. [...]

  • Page 219

     If the voltage is correct, replace the system board. If the problem is not corrected, go to “Undetermined Problems” on page 227.  If the voltage is not correct, go to the next step. 2. Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over voltage protection circuit to be fully discharged a[...]

  • Page 220

    1 3 4 () () () Storage Swit ch Note: Signal lines, not used in these steps, are used for communication between the system and the battery. The storage switch is used to control the power to the internal microprocessor of the battery. The storage switch should be set to off (0) only when the battery is going to be kept in storage for more than two m[...]

  • Page 221

    7. If the voltage is less then + 9.0 V dc, replace the DC/DC card. If the voltage is more than + 9.0 V dc, the charging circuit is working correctly, replace the battery pack. Checking the Car-Battery Adapter: There are two types of adapters but the checkout procedure is the same for both of them. 1. Unplug the Car-Battery Adapter cable from the co[...]

  • Page 222

    Checking the Quick Charger: There are two types of chargers, but checkout procedures are the same for both of them. 1. Ensure that the battery pack is operating correctly. (See “Checking the Battery Pack” on page 208.) 2. Connect the power cord to the quick charger and the other end to an ac power outlet. Ensure that the power-on indicator is o[...]

  • Page 223

     If the backup battery discharges quickly after replacement, replace the system board. Checking the Standby Battery 1. Power-off the computer and unplug the AC Adapter from the computer. 2. Open the keyboard, and remove the battery pack and the diskette drive. 3. Remove the standby battery. 4. Measure the voltage of the standby battery.  If t[...]

  • Page 224

    8. Charging of the standby battery starts. A depleted battery needs approximately 30 minutes to be recharged to the operational voltage of + 3.5 V dc. 9. Unplug the AC Adapter. 10. Verify the standby battery function by removing and installing the battery pack during suspend mode. Note: Removing and installing the battery pack during suspend mode s[...]

  • Page 225

    In the following condition, the computer cannot enter the suspend mode.  While the communication link is running.  When a serial mouse or other pointing device is selected in the Config menu of Easy-Setup. Events that cause entering of suspend mode:  Suspend mode is requested by the Fn key (Fn + F4).  The LCD is closed.  The keyboard[...]

  • Page 226

    Events that cause entering of hibernation mode:  The hibernation mode is requested by the Fn key (Fn + F12).  Timer conditions are satisfied in suspend mode.  Critical low battery condition. Event that causes exiting of hibernation mode.  The power-on switch is operated. When power is turned on, the hibernation history of the boot recor[...]

  • Page 227

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU did not solve the problem, put the original part back in the computer. This index can also be used to[...]

  • Page 228

    Numeric Error Codes Symptom/Error FRU/Action 10X 1 . System Board 110 1. Go to “Memory Checkout” on page 201. 2. IC DRAM Card or DIMM Card 3. System Board 111 1. Go to “Memory Checkout” on page 201. 2. Expansion Unit/Port Replicator 3. System Board 118 (Memory parity error was logged in CMOS.) (Go to “Memory Checkout” on page 201.) 1 . [...]

  • Page 229

    Symptom/Error FRU/Action 185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.) 1. Reset the startup sequence in Easy-Setup. 186 1 . System Board 188 1. Set the system identification using the ThinkPad 750Ce hardware maintenance diskette. Note: You can use this maintenance diskette for all M[...]

  • Page 230

    Symptom/Error FRU/Action 301, 303, 304, 305, 3XX 1 . Go to “Keyboard/Auxiliary Input Device Checkout” on page 203. 2. Keyboard 3. Interposer Card 4. External Numeric Keypad 5. External Keyboard 6. Keyboard/Mouse Cable 7. System Board 601, 6XX 1. Go to “Diskette Drive Test” on page 206. 2. Diskette Drive Assembly 3. Diskette 4. System Board [...]

  • Page 231

    Symptom/Error FRU/Action 861X (Pointing device error when TrackPoint II is enabled.) 1. Reseat the keyboard Track Point II cable at the interposer card . 355x, 360x See “1040 Keyboard Unit” on page 241. 370C, 750x, 755C, 755Cs See “2040 Keyboard Unit” on page 265. 2. Keyboard 3. External Mouse 4. System Board I9990301 I9990302 I9990305 1. R[...]

  • Page 232

    Note: The device ID and error codes are used to indicate the detail portion of the FRU which caused the error. If replacing a FRU does not correct a problem, see the Device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is defective or that the FRU was incorrectly installed. If the problem r[...]

  • Page 233

    Symptom/Error FRU/Action Two short beeps with error codes. POST error. See “Numeric Error Codes” on page 217. Two short beeps with blank screen. System Board No Beep Symptoms Symptom/Error FRU/Action No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 207. 2. System Board 3. DC/DC Card [...]

  • Page 234

    LCD Related Symptoms The TFT LCD of the notebook computers contain over 921 000 thin film transistors (TFTs). A small number of missing, discolored or lighted dots (on all the time) is characteristic of TFT LCD technology. Excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing or discolored, or ligh[...]

  • Page 235

    Indicator Related Symptoms Symptom/Error FRU/Action Indicator incorrectly remains off or on, but system runs correctly. 1. Reseat the status indicator cable . 2. Status Indicator 3. Interposer Card 4. System Board Battery power status indicator blinks from green, yellow, to orange. 1. Check that a correct battery is installed. 2. Set the battery st[...]

  • Page 236

    Symptom/Error FRU/Action The system will not suspend or resume by opening or closing the LCD. 1. Go to “Suspend Mode” on page 213 and that check that the computer can enter suspend mode. 2. Go to Easy-Setup screen and press Fn + 4. If the computer enter suspend mode, suspect that the application program is defective. 3. Interposer Card 4. DC/DC[...]

  • Page 237

    Other Symptoms Note: If you cannot find a symptom or error in this list and the problem remains, see “Undetermined Problems” on page 227. Symptom/Error FRU/Action Stylus pen or digitizer does not work correctly. 1. Go to “Pen and Digitizer Checkout (360P, 360PE, 750P)” on page 205. Errors occur only when Port Replicator is used. 1. See “P[...]

  • Page 238

    Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate non-defective FRUs). Verify that all attached devices are supported by th[...]

  • Page 239

    Related Service Procedures This section provides information about the following:  “Status Indicators”  “How to Run the Diagnostics” on page 229  “Error Log” on page 229  “Checking the Installed Devices List” on page 230  “Password Combinations” on page 230  “How to Run the Low Level Format” on page 230 [...]

  • Page 240

    Symbol Color Meaning Green Computer in suspend mode Blinking green Computer resuming normal mode Green Computer powered on How to Run the Diagnostics Use either the TrackPoint II or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. 1. Press and hold the F1 key; then power-on the comp[...]

  • Page 241

    5. To exit the screen, select the cancel icon or press Esc. The error log is not saved when system power is powered-off. Checking the Installed Devices List If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics screen, the device is defective. Reseat the device connectors. If the symptom rem[...]

  • Page 242

    Note: You can use this maintenance diskette for all Models. 3. Select Format the hard disk from the main menu. 4. Select the drive from the menu. 5. Follow the instructions on the screen. PC Test Card LED The green LED on the PC test card turns on when the PCMCIA test is running. If the LED does not turn on, check that the card is installed correct[...]

  • Page 243

    Product Overview The following table shows a brief overview of the system features. Models 355x, 360x Feature Description Processor  355x, 360, 360C, 360Cs, 360P – SL Enhanced 486SX 33 MHz, solder mounted on the system board  360CE, 360CSE, 360PE – SL Enhanced 486DX2 50/25 MHz, on the system board Bus Architecture  AT Bus  VESA loca[...]

  • Page 244

    Model 370C Feature Description Processor IntelDX4 75MHz on the system board Bus Architecture  AT Bus  VESA Local Bus for video subsystem Memory (Standard) 4MB (on the system board) Memory (Option)  2, 4, 8, 16MB, Basic IC DRAM card (max. 16 MB)  4, 8, 16MB, DIMM card (max. 32 MB)  DIMM card adapter CMOS RAM 128 Bytes VGA Video  10[...]

  • Page 245

    Feature Description VGA Video  750 – 9.5-inch (diagonally), 64 gray level, STN LCD monochrome  750C, 755Ce – 10.4-inch (diagonally), 256 color, TFT LCD color  750Cs – 9.5-inch (diagonally), 256 color, STN LCD color  750P – 9.5-inch (diagonally), 64 gray level, STN LCD monochrome Diskette Drive (Removable) 0.720, 1.2, 1.44, 2.88M[...]

  • Page 246

    Models 755C, 755Cs Feature Description Processor  SL Enhanced 486DX2 50MHz, on the system board  486DX4 75MHz, on the processor card Bus Architecture  AT Bus  VESA Local Bus for video subsystem Memory (Standard) 4MB (on the system board) Memory (Option)  2, 4, 8, 16MB, IC DRAM card (max. 16 MB)  4, 16MB, DIMM card (max. 32 MB) [...]

  • Page 247

    FRU Removals and Replacements This section contains information about removals and replacements.  The system board is sensitive to, and can be damaged by, electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touching these units. An electrostatic discharge (ESD) strap must be used to establish per[...]

  • Page 248

    Removals Models 355x, 360x 1010 Rear Connector Door Remove the center latch .1/ ; then remove the rear connector door by flexing it .2/ . 1015 Foot To replace the foot:  Align the foot in the open position with one pivot in its hinge in the base cover  Press the other pivot point into position with your thumb or finger ThinkPad 355x, 360x, 37[...]

  • Page 249

    1020 Battery Pack Notes: 1. Be careful that the computer does not fall backward when the battery pack is removed. 2. Check that the keyboard latch springs are in place. 238 IBM Mobile Systems HMM[...]

  • Page 250

    1030 Diskette Drive  Battery Pack (1020) Warning: 1. Check that the backup and standby batteries are seated correctly to prevent damage to the diskette drive . 2. Do not put any pressure on the diskette drive cover. Remove the diskette drive exactly as shown in the figure. 3. Make sure that a diskette is not installed in the drive. Removing the [...]

  • Page 251

    1035 Hard Disk Drive  Battery Pack (1020) Warning: 1. Do not apply any extra force to the hard disk drive when removing it. Remove the hard disk drive exactly as shown in the figure. 2. Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can damage it or cause permanent lo[...]

  • Page 252

    1040 Keyboard Unit  Battery Pack (1020) .1/ When removing the screw covers, use a small screwdriver as shown. .2/ Warning: When using a screwdriver to remove cover or latches, be careful not to:  Scratch the surface of the computer.  Break the latches. .3/ Open the keyboard. .4/ Remove the leaf-spring plate. .5/ When unlatching the upper c[...]

  • Page 253

    Tr ack Point II Cable .6/ Remove the upper cover. Note: To remove the upper cover, do not latch the keyboard. Lower the keyboard and remove the upper cover. .7/ Disconnect the cables to remove the keyboard unit as shown. Warning: Do not pull the keyboard cables. The keyboard cables can be damaged if the keyboard is disconnected without releasing th[...]

  • Page 254

    Notes for when replacing: 1. When replacing the keyboard, check that the three cables are clean, and inserted straight and fully into the connectors. Slide both ends of each latch at the same time to make sure that each cable is correctly inserted. Warning: While pressing the cables into place, be careful not to break the flexible cables. Go to “[...]

  • Page 255

    1050 IC DRAM Card  Battery Pack (1020)  Diskette Drive (1030) Warning: The IC DRAM card is sensitive to physical shock. Incorrect handling of the card can damage it. The eject tape (P/N 53G9318) must be used to remove the card. 1055 Diskette Drive Bezel  Battery Pack (1020)  Diskette Drive (1030) Insert a coin between the diskette drive[...]

  • Page 256

    1060 Status Indicator  Battery Pack (1020)  Keyboard Unit (1040) Warning: Do not pull the status indicator cable. The cable can be damaged if the indicator is disconnected (in step .2/ ) without releasing the latch. ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 245[...]

  • Page 257

    The status indicator has three latches on its rear side and one on its front side. For step .3/ , do the following: 1. Release the rear latches by pushing each one with your thumb, as shown in the figure. (The broken circles in the figure show the locations of the three latches.) 2. Release the front latch. 3. Lift the indicator. (Rear View) Note: [...]

  • Page 258

    1070 LCD Assembly  Battery Pack (1020)  Keyboard Unit (1040)  Status Indicator (1060) LCD Connector 360P 355Cs, 360Cs 355, 360 355C, 360C .1/ When replacing the LCD ground-terminal screw, do not pull or push the LCD cables. ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 247[...]

  • Page 259

    .2/ When removing the LCD cables, pull the connector straight up. Incorrect handling can damage the connector. Note: For the color model, make sure the indicator does not hook the most right LCD connector when replacing the status indicator. .3/ Remove the screw. .4/ Remove the right hinge cover. .5/ When removing the left hinge cover, use a small [...]

  • Page 260

    1080 Modem Card (355x) 1085 Bezel (360x)  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1035)  Keyboard Unit (1040)  Status Indicator (1060) Notes: 1. For Model 360x, use steps .9/ through .12/ t o remove the bezel. 2. When the audio card is installed in Model 360x, modem card means audio card in the following step. Th[...]

  • Page 261

    For the modem card: For the audio card: Notes: 1. Gently lift the audio card in step .7/ to avoid damaging the speaker cable. 2. Do not pull the speaker cable .8/ before the audio card is removed .7/ . or 250 IBM Mobile Systems HMM[...]

  • Page 262

    ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 251[...]

  • Page 263

    Use the following table for reference when replacing parts. Note: When you reinstall the upper shield, make sure the LCD ground-terminal is located correctly as shown in the circle. Step Location (Quantity) Length .1a/ Speaker shield (2) 4 mm .1b/ Diskette drive connector (2) 6 mm .5/ Lower Shield (2) 4 mm Note: Make sure you use the correct screw.[...]

  • Page 264

    1090 Speaker Shield Assembly 1095 Interposer Card  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1035)  Keyboard Unit (1040)  Status Indicator (1060)  LCD Assembly (1070)  Modem Card (1080) Warning: Carefully remove any metal particles that might have flaked off. Be careful not to damage it with a screwdrivers, s[...]

  • Page 265

    Use the following table for reference when replacing parts. Notes: 1. Verify that the spacer .1d/ is in the correct position. 2. .2/ is a shield for radio frequency interference. Step Location (Quantity) Length .1a/ Speaker shield (1) 4 mm .1b/ Hard disk drive connector (2) 6 mm .1c/ System board (1) 16 mm .1d/ System board, spacer (1) 16 mm Note: [...]

  • Page 266

    1100 DC/DC Card  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1035)  Keyboard Unit (1040)  Status Indicator (1060)  LCD Assembly (1070)  Speaker Shield Assembly (1090)  Modem Card (1080)  Interposer Card (1095) Notes: 1. When replacing the DC/DC card, put the spacer .5/ on the screw hole. 2. DC-in holder .[...]

  • Page 267

    1110 Backup Battery 1115 Standby Battery  Battery Pack (1020)  Diskette Drive (1030) .4/ Backup Battery .3/ Standby Battery Note: When replacing the batteries, make sure both are seated correctly. Check that the insulator cover .1/ is in the correct position by sliding it end to end. Safety Notice 2: Translation on page 8 The standby battery [...]

  • Page 268

    1120 System Board Assembly  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1035)  Keyboard Unit (1040)  Status Indicator (1060)  LCD Assembly (1070)  Modem Card (1080)  Speaker Shield Assembly (1090)  Interposer Card (1095)  DC/DC Card (1100)  Backup Battery (1110)  Standby Battery (1115) Important [...]

  • Page 269

    Notes: 1. Before removing and replacing the system board, make sure that the PCMCIA cards are removed and the eject levers are not sticking out. 2. When replacing the system board assembly, align the power-key slide hub with the power-switch actuator by moving the power-key in the direction of the arrow. See the large circle in the figure. Before t[...]

  • Page 270

    1130 PCMCIA Slot Assembly  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1035)  Keyboard Unit (1040)  Status Indicator (1060)  LCD Assembly (1070)  Modem Card (1080)  Speaker Shield Assembly (1090)  Interposer Card (1095)  DC/DC Card (1100)  Backup Battery (1110)  Standby Battery (1115)  System [...]

  • Page 271

    Notes: 1. When handling the PCMCIA slot assembly, be careful not to disassemble any part of it. The slot assembly is not solidly fixed when it is removed from the system board or the FRU. 2. The screw stand-off located each corner of the PCMCIA slot, is easy to remove. Make sure that the screw stand-off is positioned when replacing the slot. Do not[...]

  • Page 272

    Removals Models 370C, 750x, 755C, 755Cs 2010 Rear Connector Door Remove the center latch .1/ ; then remove the rear connector door by flexing it .2/ . 2015 Foot To replace the foot:  Align the foot in the open position with one pivot in its hinge in the base cover  Press the other pivot point into position with your thumb or finger ThinkPad 3[...]

  • Page 273

    2020 Battery Pack Notes: 1. Be careful that the computer does not fall backward when the battery pack is removed. 2. When replacing the battery pack, check that the storage switch of the new battery is set to the on (|) position. Do not operate the storage switch of a battery that has been used and is going to be re-used. 3. Check that the keyboard[...]

  • Page 274

    2030 Diskette Drive  Battery Pack (2020) Warning: 1. Check that the backup battery and standby battery are seated correctly to prevent damage to the diskette drive when replacing the diskette drive. 2. Do not put any pressure on the diskette drive cover. Remove the diskette drive exactly as shown in the figure. 3. Make sure that a diskette is no[...]

  • Page 275

    2035 Hard Disk Drive  Battery Pack (2020) Warning: 1. Do not apply any extra force to the hard disk drive when removing it. Remove the hard disk drive exactly as shown in the figure. 2. Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage it, and cause perm[...]

  • Page 276

    2040 Keyboard Unit  Battery Pack (2020) .1/ When removing the screw covers, use a small screwdriver as shown. .2/ Warning: When using a screwdriver to remove cover or latches, be careful not to:  Scratch the surface of the computer.  Break the latches. .3/ Open the keyboard. .4/ Remove the leaf-spring plate. .5/ When unlatching the upper c[...]

  • Page 277

    Tr ack Point II Cable .6/ Remove the upper cover. Note: To remove the upper cover, do not latch the keyboard. Lower the keyboard and remove the upper cover. .7/ Disconnect the cables to remove the keyboard unit as shown. Warning: Do not pull the keyboard cables. The keyboard cables can be damaged if the keyboard is disconnected without releasing th[...]

  • Page 278

    Notes for when replacing: 1. When replacing the keyboard, check that the three cables are clean, and inserted straight and fully into the connectors. Slide both ends of each latch at the same time to make sure that each cable is correctly inserted. Go to “Keyboard/Auxiliary Input Device Checkout” on page 203 and test all keys before returning t[...]

  • Page 279

    2050 IC DRAM Card  Battery Pack (2020)  Diskette Drive (2030) For Models 370C, 755C and 755Cs, one of two types of memory card can be used, IC DRAM card or DIMM card. Warning: The IC DRAM card is sensitive to physical shock. Incorrect handling of the card can damage it. The eject tape (P/N 53G9318) must be used to remove the card. Note: For M[...]

  • Page 280

    2055 DIMM and DIMM Adapter (755C, 755Cs)  Battery Pack (2020)  Diskette Drive (2030) Press both locks at the same time and remove the DIMM. While holding the strap .1/ , pull the DIMM adapter toward the front .2/ to remove it. 2 1 ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 269[...]

  • Page 281

    Notes: 1. If the IC DRAM cards or the DIMM are not installed and the base plate is installed instead of these card, remove the plate as follows: a. Pinch the projection .1/ on the left side of the plate; then pull the plate slightly toward the front .2/ . b. Raise the rear portion of the plate .3/ and remove it. 1 2 2 2 1 2. When inserting the DIMM[...]

  • Page 282

    2056 Diskette Drive Bezel  Battery Pack (2020)  Diskette Drive (2030) Insert a coin between the diskette drive bezel and the computer as shown .1/ and push the bezel from the bottom of the computer .2/ to remove it. ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 271[...]

  • Page 283

    2060 Status Indicator  Battery Pack (2020)  Keyboard Unit (2040) Warning: Do not pull the status indicator cable. The cable will be damaged if the status indicator is disconnected without releasing the latch in step .2/ . The status indicator has three latches on its rear and two in its front. in step .3/ , do as follows: 1. Release the rear [...]

  • Page 284

    (Rear View) Note: When replacing the indicator, insert the flexible cable straight into the connector until the head of the cable stops. Slide both ends of the latches at the same time to make sure that the cable is correctly inserted. 2 2 1 Use the following table for reference when replacing parts. Step Location (Quantity) Length .1/ Indicator br[...]

  • Page 285

    2070 LCD Assembly  Battery Pack (2020)  Keyboard Unit (2040)  Status Indicator (2060) LCD Connector 755C Screw holds two flexible cables. This figure shows the LCD that does not have a contrast control. (P/N 84G4337) 370C, 750C, 750Cs 755C, 755Cs 750 750P 274 IBM Mobile Systems HMM[...]

  • Page 286

    Important  Two types of LCDs are available for the Model 755C: one with a contrast control and one without. Make sure that you replace the LCD with the correct type.  The LCD for the Model 370C does not have a contrast control. .1/ When replacing the LCD ground-terminal screw, do not pull or push the LCD cables. .2/ When removing the LCD cabl[...]

  • Page 287

    Caring for the LCD  When cleaning of the LCD becomes necessary, gently wipe the LCD with a dry, soft cloth. Do not use alcohol or detergent to clean the LCD.  To avoid damaging the LCD, do not scratch or apply any force to its surface.  Do not put anything on the surface of the LCD. 276 IBM Mobile Systems HMM[...]

  • Page 288

    2080 Speaker Shield Assembly  Battery Pack (2020)  Diskette Drive (2030)  Hard Disk Drive (2035)  Keyboard Unit (2040)  Status Indicator (2060)  LCD Assembly (2070) Models 750x, 755C, and 755Cs ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 277[...]

  • Page 289

    Model 370C Important: 1. Carefully remove any metal particles that might have flaked off. 2. The shaded part in the figure is attached to the speaker shield assembly with light adhesive. This FRU is a separate FRU from the speaker shield assembly. .1/ Remove the screws. .2/ Gently raise the speaker shield assembly to avoid damaging the speaker cabl[...]

  • Page 290

    When Disconnecting the Connector  Do not pull the speaker cable before the audio card is removed.  Be careful not to damage the speaker with screwdrivers, screws, or other objects. A scratch will damage the speaker.  When replacing the speaker shield, insert it under the projection at the left, rear corner of the computer base. Use the fol[...]

  • Page 291

    2085 Audio Card Note: Refer to “Product Overview” on page 232 to see whether the audio card is standard or not.  Battery Pack (2020)  Diskette Drive (2030)  Hard Disk Drive (2035)  Keyboard Unit (2040)  Status Indicator (2060)  LCD Assembly (2070)  Speaker Shield Assembly (2080) 1 1 2090 Interposer Card  Battery Pack (20[...]

  • Page 292

    2100 DC/DC Card  Battery Pack (2020)  Diskette Drive (2030)  Hard Disk Drive (2035)  Keyboard Unit (2040)  Status Indicator (2060)  LCD Assembly (2070)  Speaker Shield Assembly (2080)  Audio Card (2085)  Interposer Card (2090) Notes: 1. When replacing the DC/DC card, put the spacer .5/ on the screw hole. 2. DC-in holder .[...]

  • Page 293

    2110 Backup Battery 2105 Standby Battery  Battery Pack (2020)  Diskette Drive (2030) Model 750x .2/ Standby Battery .3/ Backup Battery Models 370C, 755C, and 755Cs .3/ Standby Battery .4/ Backup Battery 282 IBM Mobile Systems HMM[...]

  • Page 294

    Note: When replacing the batteries, make sure the batteries are seated correctly. Make sure the insulator cover .1/ is in the correct position by sliding it end to end. Safety Notice 2: Translation on page 8 The standby battery contains a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-c[...]

  • Page 295

    2120 System Board Assembly  Battery Pack (2020)  Diskette Drive (2030)  Hard Disk Drive (2035)  Keyboard Unit (2040)  Status Indicator (2060)  LCD Assembly (2070)  Speaker Shield Assembly (2080)  Audio Card (2085)  Interposer Card (2090)  DC/DC Card (2100)  Backup Battery (2110)  Standby Battery (2105) Important [...]

  • Page 296

    Notes: 1. For Model 755C, there are two types the system boards. Make sure the correct system board by checking the part number in the part list. After replacing the system board, run the display test from the Easy-Setup and use the Pause button to check the color graduations that are displayed after the Video Page screen. If the color blocks in on[...]

  • Page 297

    2130 PCMCIA Slot Assembly  Battery Pack (2020)  Diskette Drive (2030)  Hard Disk Drive (2035)  Keyboard Unit (2040)  Status Indicator (2060)  LCD Assembly (2070)  Speaker Shield Assembly (2080)  Audio Card (2085)  Interposer Card (2090)  DC/DC Card (2100)  Backup Battery (2110)  Standby Battery (2105)  System [...]

  • Page 298

    2140 Processor Card (750Ce, 755C, 755Cs)  Battery Pack (2020)  Diskette Drive (2030)  Hard Disk Drive (2035)  Keyboard Unit (2040)  Status Indicator (2060)  LCD Assembly (2070)  Speaker Shield Assembly (2080)  Audio Card (2085)  Interposer Card (2090)  DC/DC Card (2100)  Backup Battery (2110)  Standby Battery (21[...]

  • Page 299

    Turn the system board upside down. Remove the screws .4/ and .5/ . Models 370C, 755C and 755Cs have only the screw on the right side in step 5 . Notes: 1. In step .1/ , use 5.0 mm and 5.5 mm hex head screwdrivers. To remove the processor card, gently lift the area shown by .3/ straight up. Do not pull the other areas. 2. In step .6/ , pull both edg[...]

  • Page 300

    Locations System - Front View (750, 750Cx, 755Cx, 370C, 360x, 355x) .1/ LCD .2/ Contrast Control Note: The Model 360 does not have a contrast control. The Model 755C has one of two types of LCD: one with a contrast control and one without. .3/ Brightness Control .4/ Status Indicator See “Status Indicators” on page 228. .5/ External Input Device[...]

  • Page 301

    System Front View - (750P, 360P, 360PE) .1/ Convertible LCD .2/ Contrast Control .3/ Brightness Control .4/ Status Indicator .5/ External Input Device Connector .6/ PCMCIA Slot .7/ PCMCIA Release Lever .8/ Keyboard .9/ LCD and Keyboard Latch .1ð/ Hard Disk Drive Compartment .11/ Battery Compartment .12/ Click Buttons .13/ Diskette-Eject Button .14[...]

  • Page 302

    System Rear View - All Models .1/ Diskette Drive Cover .2/ Power Switch .3/ Microphone/Line-In Jack .4/ Headphone Jack Note: Not all models have jacks .3/ and .4/ . .5/ Power Jack .6/ Serial Connector .7/ Parallel Connector .8/ External Display Connector .9/ Reset Pushbutton .1ð/ System Expansion Connector Note: Model 355x does not have this conne[...]

  • Page 303

    System Board (Top View) .1/ Power Switch .2/ Modem Card Connector (355x, 360x) .3/ Serial Connector .4/ Audio Card Connector .5/ Speaker Connector (370C only) .6/ Parallel Connector .7/ Interposer Card Connector .8/ External Display Connector .9/ Reset Pushbutton .1ð/ System Expansion Connector Note: Model 355x does not have this connector. .11/ E[...]

  • Page 304

    System Board (Bottom View) .1/ Power-On Password Connector .2/ Backup Battery Connector .3/ Standby Battery Connector .4/ IC DRAM Card Connector .5/ Processor Card Connector (750Ce, 755C, 755Cs) ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 293[...]

  • Page 305

    Processor Card (370C, 750Ce, 755C, 755Cs) .1/ System Board Connector DC/DC Card - Top View .1/ External Power Jack .2/ Battery Pack Terminal Models 355x, 360x Models 370C, 750x, 755x 294 IBM Mobile Systems HMM[...]

  • Page 306

    Interposer Card - All Models (Front View) .1/ LCD Connector, Color .2/ LCD Connector, Pen .3/ LCD Connector, Monochrome and Color .4/ LCD Power Connector, Color .5/ Status Indicator Connector .6/ Keyboard TrackPoint II Connector .7/ Keyboard Signal Connector .8/ Keyboard Signal Connector .9/ LCD Open Detect Switch ThinkPad 355x, 360x, 370C, 750x, 7[...]

  • Page 307

    Parts Listing Models 350x, 360x 35 1 2 2 3 3 4 7 8 9 10 11 12 13 14 15 16 17 19 20 5 22 21 23 24 25 26 27 21a 28 29 30 29a 23a 17a 18 31 32 33 34 6b 6c 5 6 6a 296 IBM Mobile Systems HMM[...]

  • Page 308

    System Unit (355x, 360x) Index 1 LCD Assembly (355, 360) 84G2265 LCD Assembly (355C, 360C, 360CE) 84G5719 LCD Assembly (355Cs, 360Cs, 360CSE) 84G2264 LCD Assembly (360P) 84G5721 LCD Assembly (360PE) 85G9678 2 Hinge Cover (355, 360) 84G2303 Hinge Cover (355C, 360C, 360CE) 84G5703 Hinge Cover (355Cs, 360Cs, 360CSE) 84G2258 Hinge Cover (360P, 360PE) 8[...]

  • Page 309

    Index Base Cover Assembly (360) 84G2274 For Benelux 84G5707 For Japan 84G5708 Base Cover Assembly (360C) 84G5711 For Benelux 84G5712 For Japan 84G5708 Base Cover Assembly (360Cs) 84G2250 For Benelux 84G5709 For Japan 84G5708 Base Cover Assembly (360CE, 360CSE) 85G2404 For Benelux 85G2405 For Japan 85G2406 Base Cover Assembly (360P) 84G5714 For Bene[...]

  • Page 310

    Keyboard Arabic 84G5909 Belgium 84G5907 Canadian French 84G5915 Danish 84G5906 Dutch 84G5904 Finnish, Swedish 84G5903 French 84G5900 German (Black) 84G5898 Greek 84G5913 Hebrew 84G5910 Italian 84G5902 Japanese 84G5916 Latin American 84G5914 Norwegian 84G5908 Portuguese 84G5911 Spanish 84G5905 Swiss/French 84G5901 Swiss/German 84G5899 Turkish 84G591[...]

  • Page 311

    Model 370C 6a 1 2 2 3 3 4 5 8 9 10 11 12 13 14 15 16 17 18 19 20 5 17a 11a 7 21 22 23 24 25 26 27 6 28 29 30 31 32 33 23a 34 35 36 300 IBM Mobile Systems HMM[...]

  • Page 312

    System Unit (370C) Index 1 LCD Assembly 29H7543 2 Hinge Cover 66G5047 3 Hinge Bracket, Right, Left 66G5057 4 Status Indicator Assembly 29H6688 5 Screw Cover 66G5046 6 Speaker Shield Assembly 84G4290 6a Insulator 84G4357 7 Speaker (Includes speaker holder) 66G3754 8 Interposer Card 66G9242 9 DC/DC Card 84G4329 10 PCMCIA Slot Assembly 66G5121 11 Syst[...]

  • Page 313

    Keyboard Index 36 Upper Cover 84G2257 PCMCIA Security Plate 85G8625 EMI Spring Plate 85G0948 DC Plug 85G6664 Arabic 66G0163 Belgian 66G0161 Canadian French 66G0169 Danish 66G0160 Dutch 66G0158 Finnish 66G0157 French 66G0154 German (Black) 66G6402 Greek 66G0167 Hebrew 66G0164 Italian 66G0156 Japanese 66G0171 Latin American 66G0168 Norwegian 66G0162 [...]

  • Page 314

    Model 750x 1 2 2 3 3 4 5 6 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 5 28 29 30 31 32 28a 17a 11 a 7 ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 303[...]

  • Page 315

    System Unit (750x) Index 1 LCD Assembly (750) 4 66G3710 For Germany (Gray) 4 66G3711 LCD Assembly (750C, 750Ce) 4 66G5058 For Germany (Gray) 4 66G5083 LCD Assembly (750P) 4 66G5059 For Germany (Gray) 4 66G5084 LCD Assembly (750Cs) 66G6210 For Germany (Gray) 66G6211 2 Hinge Cover (750) 66G5048 For Germany (Gray) 66G5077 Hinge Cover (750C, 750Cs, 750[...]

  • Page 316

    Index 13 Hard Disk Drive (Includes strap, index 12) 170MB 66G5066 For Germany (Gray) 66G5085 340MB 66G5068 For Germany (Gray) 66G5087 14 Lower Shield (750, 750C, 750Cs, 750P) 66G5043 Lower Shield (750Ce) 66G9227 15 Rear Connector Cover 66G5050 For Germany (Gray) 66G5079 16 PCMCIA Cover 66G5053 (Includes bezels and security plate) For Germany (Gray)[...]

  • Page 317

    Keyboard Index 29 See Keyboard List 30 Leaf Spring Plate 66G0041 31 Upper Cover (750) 66G5045 For Germany (Gray) 66G5074 Upper Cover (750C, 750Cs, 750Ce) 66G5094 For Germany (Gray) 66G5095 Upper Cover (750P) 66G6771 For Germany (Gray) 66G6772 32 Stylus Pen (750P) 5 66G6695 For Germany (Gray) 5 66G6696 Arabic 66G0163 Belgian 66G0161 Canadian French [...]

  • Page 318

    Models 755C and 755Cs 6a 1 2 2 3 3 4 5 8 9 10 11 12 13 14 15 16 17 18 19 20 5 17a 11 a 7 21 22 23 24 25 26 27 21a 6 28 29 30 31 32 33 23a 34 ThinkPad 355x, 360x, 370C, 750x, 755C, 755Cs 307[...]

  • Page 319

    System Unit (755C, 755Cs) Index 1 LCD Assembly (755C) 66G5058 For Japan 84G4316 LCD Assembly (755C) 84G4337 (This LCD does not have a contrast 84G4317 control.) LCD Assembly (755Cs) 2 Hinge Cover 66G5047 3 Hinge Bracket, Right, Left 66G5057 4 Status Indicator Assembly (755C) 84G4293 Status Indicator Assembly (755Cs) 84G4355 5 Screw Cover 66G5046 6 [...]

  • Page 320

    Keyboard Index 23a Attachment Holder 84G2294 24 IC DRAM Card (See Options) 25 Battery Pack (Nickel Metal Hydride) 66G2820 For Belgium, Dutch 66G2822 For Switzerland 66G2821 For Danish, Sweden, Finland, Norway 66G5063 26 Diskette Drive (4-mode) 66G5060 (Includes strap, index 27) Diskette Drive (3-mode) 84G2269 (Includes strap, index 27) 27 Diskette [...]

  • Page 321

    Common/Option Parts List Miscellaneous Parts Options Notes: 1. When you replace the AC adapter or the Quick Charger with a new one, use the one for the country you are in even if the system is from different country. 2. The warranty for the system unit is not applied to all options. AC Adapter (35 W, 3-pin) 85G1952 For Japan (2-pin) 85G6669 AC Adap[...]

  • Page 322

    Model Unique Options Models 355x, 360x, 370C Basic IC DRAM CARD (no parity) 8MB 84G5725 4MB 84G5724 16MB 84G5726 Internal Modem Card 84G5917 (U.S./Canada/Latin America) Telephone Cable 84G8254 (U.S./Canada/Latin America) Telephone Wall Plug 85G2367 Model 370C Audio Card 66G5037 Basic IC DRAM CARD (no parity) 8MB 84G5725 4MB 84G5724 16MB 84G5726 Dis[...]

  • Page 323

    Numeric Keypad Accessories Tools Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish/Finnish 95F5468 Swiss/French 95F5711 Swiss/German 95F5715 Turkish 95F5467 U.K. English 95F5741 U[...]

  • Page 324

    Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 30/40W 35W 1 Colombia, U.S., Venezuela 13F9959 25H2207 Japan, 2-pin 6454377 85G6665 Japan, 3-pin 65F0031 2 Hong Kong, Singapore, U.K. 14F0033 25H2215 3 France, Germany, Spain 13F9979 25H2209 4 Italy 14F0069 25H2223 5 Australia, New Zealand 13F9940 25H2205 6 Den[...]

  • Page 325

    314 IBM Mobile Systems HMM[...]

  • Page 326

    ThinkPad 755CD, 755CDV (9545) General Checkout . . . . . . . . . . . . . . . . 317 Memory Checkout . . . . . . . . . . . . . . 317 System Board and Processor Card Checkout . 319 Keyboard/Auxiliary Input Device Checkout . . . 320 TrackPoint III Checkout ........... 3 2 0 Game Port Checkout ............. 3 2 1 Diskette Drive Test ............. 3 2 1 [...]

  • Page 327

    2125 Video Card or Rear IR ......... 3 6 8 2130 DC/DC Card . . . . . . . . . . . . . 369 2140 DSP Card . . . . . . . . . . . . . . . 370 2150 Interposer Card . . . . . . . . . . . . 371 2160 System Board Assembly ........ 3 7 2 2170 PCMCIA Slot Assembly ........ 3 7 3 2180 Processor Card . . . . . . . . . . . . 375 2190 LCD Assembly . . . . . . . .[...]

  • Page 328

    General Checkout Use the following procedure as a guide for computer problems. The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to r[...]

  • Page 329

    Memory errors might stop system operations, show error messages on the screen, or hang the system. The computer detects memory parity errors but does not correct them. Use the following procedure to isolate memory problems. 1. Check whether or not the memory card use parity or non-parity. Note: Installing a non-parity memory card causes parity erro[...]

  • Page 330

    an error log is printed on the printer connected to the parallel port. See “Error Log” on page 346 for more information. System Programs in Flash Memory: System setup programs and diagnostic tests are stored in flash memory. Flash Memory Update: A flash memory update is required for the following conditions:  New versions of system programs.[...]

  • Page 331

    Keyboard/Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the three flexible cables extending from the keyboard are correctly seated in the connectors on the interposer card. If the keyboard cable connectio[...]

  • Page 332

    on the screen automatically for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running, or re-adjustment is required because the temperature has exceeded its normal temperature range. This symptom does not indic[...]

  • Page 333

    4. If the controller test runs without errors, the drive read/write tests start automatically. 5. If the drive test detects an error, FRU code 50 for FDD-1 or 51 for FDD-2 appears. If the diskette itself is known to be good, replace the drive. 6. If the drive is attached through a Port Replicator as FDD-1 or FDD-2 and the test detects errors, move [...]

  • Page 334

     If the operational charge does not work, go to “Checking Operational Charging” on page 323. Note: There are several types of adapters. The procedure for checking both types is the same. 1. Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable. See the following figure. 1 2 AC Adapte[...]

  • Page 335

    Checking the Battery Pack: Battery charging will not start until the Fuel-Gauge shows that less than 90% of the total power remains; with this condition the battery pack will charge to 100% of its capacity. This protects the battery pack from being over-charged or having a shortened life. Before you do the following steps, check the following:  [...]

  • Page 336

    (T) Note: Signal lines, not used in these steps, are used for communication between the system and the battery. The storage switch is used to control the power to the internal microprocessor of the battery. The storage switch should be set to off (0) only when the battery is going to be kept in storage for more than two months. 3. If the voltage is[...]

  • Page 337

    Checking the Car-Battery Adapter Note: There are several types of adapters but the checkout procedure is the same for both of them. 1. Unplug the Car-Battery Adapter cable from the computer. 2. Plug the Car-Battery Adapter into the cigarette lighter socket. Note: If the adapter is already plugged in, reseat it. 3. Measure the output voltage of the [...]

  • Page 338

     If the voltage is correct, replace the system board.  If the voltage is not correct, the backup battery has been discharged. Replace the backup battery.  If the backup battery discharges quickly after replacement, replace the system board. Checking the Standby Battery 1. Power-off the computer and unplug the AC Adapter from the computer. [...]

  • Page 339

     If the voltage is less than + 4.0 V dc, replace the DC/DC card. If the voltage is still low, replace the system board.  If the voltage is more than + 4.0 V dc, power-off the computer, replace the standby battery, and go to the next step. 7. Ensure that the AC Adapter is plugged into the computer; then power-on the computer. 8. Charging of th[...]

  • Page 340

    Standby Mode: When in standby mode the following occurs:  The LCD backlight turns off.  The hard disk motor stops.  The CPU clock is set to the lowest speed. Events that cause entering of standby mode:  Standby requested by the Fn key. (Fn + F3)  No activity under auto-standby enabled by the feature utility. Events that cause exiting[...]

  • Page 341

    Events that cause exiting or resuming of the suspend mode:  (Resume) The LCD is opened.  (Resume) The keyboard is closed.  (Resume) Real time clock alarm signaled.  (Resume) Ring indicator (RI) signaled by serial or PCMCIA device.  (Resume) The Fn key is pressed.  (Exit) Timer conditions are satisfied to enter hibernation mode. Hi[...]

  • Page 342

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. [...]

  • Page 343

    Symptom/Error FRU/Action 163 (Time and Date was not set.) 1. Set Time and Date. 2. System Board 173 (Configuration data were lost.) 1. Select OK in the error screen; then set time and date . 2. Backup Battery 3. System Board 174 (Perform “Checking the Installed Devices List” on page 346 before changing any FRUs.) 1 . Check Device Configuration.[...]

  • Page 344

    Symptom/Error FRU/Action 2XX 1. Go to “Memory Checkout” on page 317. 2. IC DRAM Card, DIMM, or DIMM Adapter 3. System Board 301, 303, 304, 305, 3XX 1 . Go to “Keyboard/Auxiliary Input Device Checkout” on page 320. 2. Keyboard 3. Video Card 4. External Numeric Keypad 5. External Keyboard 6. Keyboard/Mouse Cable 7. System Board 601, 6XX 1. Go[...]

  • Page 345

    Symptom/Error FRU/Action 861X (Pointing device error when TrackPoint III is enabled.) 1. Reseat the keyboard Track Point III cable at the interposer card. See “2080 Keyboard Unit” on page 359. 2. Keyboard 3. External Mouse 4. Video Card 5. System Board I9990301 I9990302 I9990305 1. Reseat the boot device. 2. Check the startup sequence for the c[...]

  • Page 346

    Note: The device ID and error codes are used to indicate the detail portion of the FRU which caused the error. If replacing a FRU does not correct a problem, see the Device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is defective or that the FRU was incorrectly installed. If the problem r[...]

  • Page 347

    Symptom/Error FRU/Action Two short beeps with blank screen. System Board No Beep Symptoms Symptom/Error FRU/Action No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 322. 2. System Board 3. DC/DC Card 4. Power sources No beep, power-on indicator on, and a blank LCD during POST. 1 . System [...]

  • Page 348

    Symptom/Error FRU/Action  LCD backlight not working, or  LCD too dark, or  LCD brightness cannot be adjusted, or  LCD contrast cannot be adjusted. 1. Reseat the LCD connectors. 2. LCD Assembly 3. Interposer Card 4. DC/DC Card  LCD screen unreadable, or  Characters missing pels, or  Screen abnormal, or  Wrong color displayed.[...]

  • Page 349

    Symptom/Error FRU/Action  Abnormal screen  Uneven color on the screen  Spot on the screen 1. Check that the white film on the LCD cover is clean. Gently wipe the film with a dry, soft cloth, such as a lens cleaner. 2. LCD Cover 3. Diagnose the LCD assembly by following “LCD Related Symptoms” on page 336. Note: The customer may be respo[...]

  • Page 350

    Keyboard/TrackPoint III Related Symptoms Symptom/Error FRU/Action Keyboard (one or more keys) does not work. 1. Reseat the three keyboard cables. 2. Keyboard 3. Video Card 4. System Board TrackPoint III does not work. 1. Go to “TrackPoint III Checkout” on page 320. 2. Keyboard 3. Video Card 4. System Board Pointer moves automatically or does no[...]

  • Page 351

    Function/Audio Related Symptoms Symptom/Error FRU/Action The system will not suspend or resume by opening or closing the keyboard. 1. Go to “Suspend Mode” on page 329 and check that the computer can enter suspend mode. 2. DC/DC Card 3. Video Card 4. System Board The system will not suspend or resume by opening or closing the LCD. 1. Go to “Su[...]

  • Page 352

    Peripheral Device Related Symptoms Symptom/Error FRU/Action External display does not work correctly. 1. See “External Display Self-Test” in “Common Devices Checkout” section. Printer problems. 1. Run Printer Self-test . 2. Parallel Port Device 3. Cable 4. System Board Serial or parallel port device problems. 1 . Device 2. Device Cable 3. S[...]

  • Page 353

    Infrared Related Symptoms Symptom/Error FRU/Action Unable to communicate using the Infrared (IR) Port 1. Make sure the setup for the IR is correct. 2. Make sure there are no fluorescent lights near the computer. The computer may receive electrical noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occurs and a FRU co[...]

  • Page 354

    Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate non-defective FRUs). Verify that all attached devices are supported by th[...]

  • Page 355

    Related Service Procedures This section provides information about the following:  “Status Indicators”  “How to Run the Diagnostics” on page 345  “Error Log” on page 346  “Reset Pushbutton” on page 346  “Checking the Installed Devices List” on page 346  “Password Combinations (POP, HDP, PAP)” on page 347 ?[...]

  • Page 356

    Symbol Color Meaning Green Keys in Caps Lock mode Green Keys in Scroll Lock mode Green Computer in suspend mode Blinking green Computer resuming normal mode Green Computer powered on How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to r[...]

  • Page 357

    Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors. 1. End the test, if it is running. 2. Press Ctrl + A to select the advanced diagnostic mode. 3. Press Ctrl + E . 4. The error log appears. 5. [...]

  • Page 358

    Password Combinations (POP, HDP, PAP) The password relationship is:  When POP is the same as HDP The POP prompt appears, but the HDP prompt does not appear.  When POP is not the same as HDP Both POP and HDP prompts appear.  PAP and HDP When PAP is used, the HDP is enabled automatically, but no HDP prompt appears. The HDP is set the same as[...]

  • Page 359

    Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Fn + Description F1 Reserved F2 Fuel-gauge display ON/OFF F3 Standb[...]

  • Page 360

    Product Overview The following table shows an overview of the system features. Feature Description Processor Intel 486DX4 100/33 MHz Bus Architecture  AT Bus  VESA Local Bus for video subsystem Memory (Standard) 8MB (on the system board) Memory (Option)  2, 4, 8, 16MB, Basic IC DRAM card (max. 16 MB)  4, 8, 16MB, DIMM card (max. 40 MB) [...]

  • Page 361

    FRU Removals and Replacements This section contains information about removals and replacements.  An electrostatic discharge (ESD) strap must be used to establish personal grounding. The system board is sensitive to, and can be damaged by, electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touch[...]

  • Page 362

    2010 Rear Connector Door Remove the center latch .1/ ; then remove the rear connector door by flexing it .2/ . 2015 Foot To replace the foot:  Align the foot in the open position with one pivot in its hinge in the base cover  Press the other pivot point into position with your thumb or finger ThinkPad 755CD, 755CDV (9545) 351[...]

  • Page 363

    2020 Battery Pack  CD-ROM Drive (2030) Notes: 1. Be careful that the computer does not fall backward when the battery pack is removed. 2. When replacing the battery pack, check that the storage switch of the new battery is set to the on (|) position. Do not operate the storage switch of a battery that has been used and is going to be re-used. 3.[...]

  • Page 364

    2030 CD-ROM/Diskette Drive Note: Remove the CD-ROM/Diskette drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM/Diskette drive when removing it. Warning: When replacing the CD-ROM/diskette drive, check that the standby battery is seated correctly to prevent damage to the drive. ThinkPad 755CD, 755CDV (9545) 353[...]

  • Page 365

    2040 Hard Disk Drive  CD-ROM Drive (2030)  Battery Pack (2020) Warning: Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage it, and cause permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of a[...]

  • Page 366

    2050 IC DRAM Card or DIMM Adapter  CD-ROM Drive (2030)  Battery Pack (2020) Note: One of the following combinations occupies the slot depending on the configuration.  IC DRAM card + IC DRAM card base  DIMMs on DIMM adapter If the IC DRAM Card is installed : Warning: The IC DRAM card is sensitive to physical shock. Incorrect handling of [...]

  • Page 367

    If the DIMM Adapter is installed : Press both locks at the same time and remove the DIMM. While holding the strap .A/ , pull the DIMM adapter toward the front to remove it. 356 IBM Mobile Systems HMM[...]

  • Page 368

    Notes: 1. If the IC DRAM cards or the DIMM are not installed and the base plate is installed instead of these cards, remove the plate as follows: a. Pinch the projection .A/ on the left side of the plate; then pull the plate slightly toward the front. b. Raise the rear portion of the plate and remove it. 2. When inserting the DIMM into either conne[...]

  • Page 369

    2060 Keyboard Spacer 358 IBM Mobile Systems HMM[...]

  • Page 370

    2080 Keyboard Unit  CD-ROM Drive (2030)  Battery Pack (2020) Loosen the three screws .2/ and .3/ , and push .4/ t o release the five top cover latches at the rear side of the system unit. When removing the screw covers .1/ , use a small screwdriver. ThinkPad 755CD, 755CDV (9545) 359[...]

  • Page 371

    The keyboard unit is connected to the system board with flexible cables. Remove the upper cover; then disconnect the cables to remove the keyboard unit as shown. To remove the top cover, do not latch the keyboard. Lower the keyboard and remove the top cover. Warning: Do not pull the keyboard cables. The keyboard cables will be damaged if the keyboa[...]

  • Page 372

    Step Location (Quantity) Length .2/ Top cover (1) 14 mm .3/ Top cover (2) 4 mm .6/ Top cover (1) 4 mm Note: Make sure you use the correct screw. ThinkPad 755CD, 755CDV (9545) 361[...]

  • Page 373

    2090 Status Indicator  CD-ROM Drive (2030)  Battery Pack (2020)  Keyboard Unit (2080) Warning: Do not pull the status indicator cable. The cable will be damaged if the status indicator is disconnected without releasing the latch in step .2/ . Note: When replacing the indicator, insert the flexible cable straight into the connector until th[...]

  • Page 374

    2100 Standby Battery and Front IR  CD-ROM Drive (2030)  Battery Pack (2020) Where: .A/ is the IR Cable. .B/ is the Standby Battery Cable. .C/ is the IR Lens. Note: When replacing the battery, make sure the battery are seated correctly. Make sure the IR lens .2/ is in the correct position by sliding it end to end. Safety Notice 2: Translation [...]

  • Page 375

    2110 Backup Battery  CD-ROM Drive (2030)  Battery Pack (2020) Safety Notice 4: Translation on page 10 The backup battery is a lithium battery and can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. D[...]

  • Page 376

    2115 Logic Assembly  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Standby Battery and Front IR (2100)  Backup Battery (2110) The screw .1/ is located at the rear bottom side. See next page. Note: When replacing the logic assembly, align the power-key slide hub [...]

  • Page 377

    Step Location (Quantity) Length .1/ Logic assembly (1) 4 mm .4/ Logic assembly (4) 8 mm Note: Make sure you use the correct screw. 366 IBM Mobile Systems HMM[...]

  • Page 378

    2120 Shield Assembly  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Standby Battery and Front IR (2100)  Backup Battery (2110)  Logic Assembly (2115) Step Location (Quantity) Length .1/ Shield assembly (3) 4 mm .2/ Shield assembly (3) 14 mm .3/ Shield assembl[...]

  • Page 379

    2125 Video Card or Rear IR  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120) The connector is located under .A/ . Do .4/ and .5/ after step .3/ to remove[...]

  • Page 380

    2130 DC/DC Card  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120)  Video Card or Rear IR (2125) ThinkPad 755CD, 755CDV (9545) 369[...]

  • Page 381

    2140 DSP Card  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120)  Video Card or Rear IR (2125)  DC-DC Card (2130) Remove the following:  Mini-Jac[...]

  • Page 382

    2150 Interposer Card  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120)  Video Card or Rear IR (2125)  DC-DC Card (2130)  DSP Card (2140) ThinkPa[...]

  • Page 383

    2160 System Board Assembly  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120)  Video Card or Rear IR (2125)  DC/DC Card (2130)  DSP Card (2140) ?[...]

  • Page 384

    2170 PCMCIA Slot Assembly  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120)  Video Card or Rear IR (2125)  DC/DC Card (2130)  DSP Card (2140) ?[...]

  • Page 385

    easy to remove. Make sure that the screw stand is correctly positioned when the slot is replaced. Do not replace the slot without the screw stand. Use the following table for reference when replacing parts. Step Location (Quantity) Length .1/ PCMCIA slot, upper (2) 4 mm .2/ PCMCIA slot, lower (2) 14 mm Note: Make sure you use the correct screw. 374[...]

  • Page 386

    2180 Processor Card  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115) Turn the system board upside down. Then remove any metal tape holding the card. ThinkPad 755CD, 755CDV (9545) [...]

  • Page 387

    To remove the processor card, gently lift the area shown by .A/ straight up. Do not pull the other areas. Note: If the processor card is not installed correctly, the computer may not turn on. Reinstall the card in this case. Use the following table for reference when replacing parts. Step Location (Quantity) Length .1/ Processor card assembly 14 mm[...]

  • Page 388

    2190 LCD Assembly  CD-ROM Drive (2030)  Battery Pack (2020)  Keyboard Unit (2080)  Status Indicator (2090) Note: When removing the LCD cables .1/ , pull the connector straight up. Incorrect handling can damage the connector. Use the following table for reference when replacing parts. Safety Notice 5: Translation on page 11 If the LCD br[...]

  • Page 389

    To Clean the LCD Gently wipe the LCD with a dry, soft cloth. Do not use alcohol or detergent to clean the LCD. To avoid damaging the LCD, do not scratch or apply any force to its surface. 2195 LCD Rear Cover (755CDV only) Slightly push out and release the latches .1/ . 1 1 Note: Do not touch the film .2/ on the rear cover while the cover is removed[...]

  • Page 390

    2200 Lower Shield Assembly  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120)  Video Card or Rear IR (2125)  DC/DC Card (2130)  DSP Card (2140) ?[...]

  • Page 391

    2210 Memory Card  CD-ROM Drive (2030)  Battery Pack (2020)  Hard Disk Drive (2040)  Keyboard Unit (2080)  Status Indicator (2090)  Backup Battery (2110)  Standby Battery and Front IR (2100)  Logic Assembly (2115)  Shield Assembly (2120)  Video Card or Rear IR (2125)  DC/DC Card (2130)  DSP Card (2140)  Interpo[...]

  • Page 392

    Locations Front View .1/ LCD .2/ Built-in Microphone .3/ Brightness Control .4/ Status Indicator See “Status Indicators” on page 344. .5/ External Input Device Connector .6/ Video-In Port .7/ Video-Out Port .8/ PCMCIA Slot .9/ Keyboard .1ð/ LCD and Keyboard Latch .11/ Click Button .12/ CD-ROM Drive .13/ Front Infrared Port .14/ Fn Key .15/ Tra[...]

  • Page 393

    Rear View .1/ Telephony Jack .2/ Microphone/Line-In Jack .3/ Headphone Jack .4/ Power Switch .5/ Power Jack .6/ Serial Connector .7/ Parallel Connector .8/ External-Display Connector .9/ Reset Switch .1ð/ Game Port .11/ System Expansion Connector A multimedia portable expansion unit, port replicator, or port replicator with PCMCIA can be connected[...]

  • Page 394

    Parts Listing 2 2 3 3 4 4 5 6 7 31 32 44 45 43 42 8 10 9 41 40 11 14 12 39 38 37 17 16 35 36 33 34 18 21 19 29 30 28 27 20 23 24 25 26 15 13 22 1a 1 ThinkPad 755CD, 755CDV (9545) 383[...]

  • Page 395

    System Unit (755CD/755CDV) Index Component 1 LCD Assembly (TFT) 85G1489 LCD Assembly front (755CDV) 85G1633 LCD Assembly rear cover (755CDV) 85G1630 2 Hinge Bracket, Right, Left 85G1894 3 Screw, Rubber Lid 85G1509 4 Hinge, Lid, Right/Left 85G1930 5 Top Cover (755CD) 85G1884 Top Cover (755CDV) 85G7476 6 Stand-off, Indicator 85G1929 7 Status Indicato[...]

  • Page 396

    Index Component Internal Microphone Cable 84G6559 Modem Connector Assembly, U.S. 85G1504 Modem Connector Assembly, EMEA 85G1505 Modem Connector Assembly, blank 85G6564 Wall Plug 85G2367 Head Phone 85G1529 PCMCIA Cartridge 84G1303 PCMCIA RF Cartridge 84G1304 Interface Cable, System - Keyboard 84G2531 Interface Cable, keyboard - Keypad 84G2532 Cable,[...]

  • Page 397

    Keyboard Arabic 84G6508 Belgian 84G6506 Canadian French 84G6514 Danish 84G6505 Dutch 84G6503 French 84G6499 German (Black) 84G6497 Greek 84G6512 Hebrew 84G6509 Italian 84G6501 Japanese 84G6515 Latin American 84G6513 Norwegian 84G6507 Portuguese 84G6510 Spanish 84G6504 Swedish 84G6502 Swiss/French 84G6500 Swiss/German 84G6498 Turkish 84G6511 U.K. En[...]

  • Page 398

    PSTN Cable Options Notes: 1. When you replace the AC Adapter or the Quick Charger with a new one, use the one for the country you are in even if the system is from different country. 2. The warranty for the system unit does not apply to all options. Austria 58G4386 Australia 58G4343 Belgium 58G4346 Denmark 58G4333 Finland 58G4334 France 58G4335 Ger[...]

  • Page 399

    Numeric Keypad Black Keypad Black Keyboard Accessories (Models 755x) Tools Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish/Finnish 95F5468 Swiss/French 95F5711 Swiss/German 95F5[...]

  • Page 400

    Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. Country 30/40W 35W 1 Colombia, U.S., Venezuela 13F9959 25H2207 Japan, 2-pin 6454377 85G6665 Japan, 3-pin 65F0031 2 Hong Kong, Singapore, U.K. 14F0033 25H2215 3 France, Germany, Spain 13F9979 25H2209 4 Italy 14F0069 25H2223 5 Australia, New Zealand 13F9940 25H22[...]

  • Page 401

    390 IBM Mobile Systems HMM[...]

  • Page 402

    ThinkPad 755CE, 755CSE, 755CV, 755CX (9545) General Checkout . . . . . . . . . . . . . . . . 393 Memory Checkout . . . . . . . . . . . . . . 393 System Board and Processor Card Checkout . 395 Keyboard/Auxiliary Input Device Checkout . . . 396 TrackPoint III Checkout ........... 3 9 6 Diskette Drive Test ............. 3 9 7 Power Systems Checkout ..[...]

  • Page 403

    1130 DC/DC Card . . . . . . . . . . . . . 445 1140 DSP Card . . . . . . . . . . . . . . . 446 1150 Interposer Card and Rear IR ...... 4 4 7 1160 System Board Assembly ........ 4 4 8 1170 PCMCIA Slot Assembly ........ 4 4 9 1180 Processor Card . . . . . . . . . . . . 451 1190 LCD Assembly . . . . . . . . . . . . 453 1195 LCD Rear Cover (755CV only) [...]

  • Page 404

    General Checkout Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting[...]

  • Page 405

    Memory errors can stop system operations, show error messages on the screen, or hang the system. The computer detects memory parity errors but does not correct them. Use the following procedure to isolate memory problems. Notes: a. Except Model 755CX, installing a non-parity memory card causes memory errors. Before you go to the next procedure, che[...]

  • Page 406

    If memory problems occur intermittently, use the loop option to repeat the test. When the test detects an error, an error log is printed on the printer connected to the parallel port. See “Error Log” on page 421 for more information. System Programs in Flash Memory: System setup programs and diagnostic tests are stored in Flash memory. Flash Me[...]

  • Page 407

    If above procedure does not correct the problem, go to “Undetermined Problems” on page 419. Keyboard/Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the three flexible cables extending from the keyboar[...]

  • Page 408

    The TrackPoint III does automatic compensations to adjust the pointer sensor. During this process, the pointer moves on the screen automatically for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running, or re-[...]

  • Page 409

    the drive to the computer's diskette drive connector directly, and test it again as FDD-1. If no errors occur at the FDD-1 position, the drive is not defective. Go to “Port Replicator Checkout” in “Common Devices Checkout” section to isolate the replicator problem. 7. If the drive is attached through an Expansion Unit, go to the servic[...]

  • Page 410

    AC adapter (40W) AC adapter (35W)  If the voltage is correct, replace the system board. If the problem is not corrected, go to “Undetermined Problems” on page 419.  If the voltage is not correct, go to the next step. 2. Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over voltage protectio[...]

  • Page 411

    2. Remove the battery pack and measure the voltage between battery terminals 1 ( + ) and 4 ( − ). See the following figure. Ni-MH Battery Pack (T) Storage Switch Terminal Voltage (V dc) / Signal 1 + 8.0 to + 16.0 2 Send 3 Thermal 4 Ground ( − ) 5 NC 6 NC 7 NC 400 IBM Mobile Systems HMM[...]

  • Page 412

    Li-Ion Battery Pack Note: Li-ion battery is optional for Model 755CV and standard for Model 755CX. (T) Note: Signal lines, not used in these steps, are used for communication between the system and the battery. The storage switch is used to control the power to the internal microprocessor of the battery. The storage switch should be set to off (0) [...]

  • Page 413

    the charging circuit is working correctly, replace the battery pack. Checking the Car-Battery Adapter Note: There are several types of adapters but the checkout procedure is the same for both of them. 1. Unplug the Car-Battery Adapter cable from the computer. 2. Plug the Car-Battery Adapter into the cigarette lighter socket. Note: If the adapter is[...]

  • Page 414

    Checking the Travel Quick Charger 1. Ensure that the battery pack is operating correctly. (See “Checking the Battery Pack” on page 399.) 2. Connect the power cord to the Travel Quick Charger and the other end to an ac power outlet. Ensure that the power-on indicator is on.  If the power-on indicator does not turn on, check the power cord for[...]

  • Page 415

    3. Remove the standby battery. (Refer to “1100 Standby Battery and Front IR” on page 438 to remove the battery.) 4. Measure the voltage of the standby battery.  If the voltage between red and black is 3.5 V dc or greater, the voltage is correct. Go to Step 10 to verify standby battery operation.  If the voltage is less than 3.5 V dc, go t[...]

  • Page 416

    Note: Removing and installing the battery pack during suspend mode should be done within one minute. The resume operation must start. If the resume operation does not work, switching of power from the battery pack to standby battery will not be correct. Replace the DC/DC card. If replacing the DC/DC card does not resolve the problem, replace the sy[...]

  • Page 417

    Events that cause the computer to enter the suspend mode.  Suspend mode is requested by pressing the Fn key (Fn + F4).  The LCD is closed.  The keyboard is opened.  The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, diskette drive, or the AC Adapter is plugged in. The ti[...]

  • Page 418

    When power is turned on, the hibernation history of the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. Port Replicator Power Overload: If intermittent power shut-downs occur while using two or more PCMCIA devices with a port replicator, suspect an over-current problem. Some PCMCIA de[...]

  • Page 419

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a non-defective[...]

  • Page 420

    Symptom/Error FRU/Action 173 (Configuration data were lost.) 1. Select OK in the error screen; then set time and date . 2. Backup Battery 3. System Board 174 (Perform “Checking the Installed Devices List” on page 422 before changing any FRUs.) 1 . Check Device Configuration. 2. System Board 3. Diskette Drive Assembly 4. Hard Disk Drive Assembly[...]

  • Page 421

    Symptom/Error FRU/Action 301, 303, 304, 305, 3XX 1 . Go to “Keyboard/Auxiliary Input Device Checkout” on page 396. 2. Keyboard 3. Video Card 4. External Numeric Keypad 5. External Keyboard 6. Keyboard/Mouse Cable 7. System Board 601, 6XX 1. Go to “Diskette Drive Test” on page 397. 2. Diskette Drive Assembly 3. Diskette 4. System Board 602 ([...]

  • Page 422

    Symptom/Error FRU/Action 861X (Pointing device error when TrackPoint III is enabled.) 1. Reseat the keyboard Track Point III cable at the E-Video card . See “1080 Keyboard Unit” on page 435. 2. Keyboard 3. External Mouse 4. System Board I9990301 I9990302 I9990305 1. Reseat the boot device. 2. Check the startup sequence for the correct boot devi[...]

  • Page 423

    Note: The device ID and error codes are used to indicate the detail portion of the FRU that caused the error. If replacing a FRU does not correct a problem, see the Device ID or error code from the previous failure. If they have changed, the cause might be that the new FRU is defective or that the FRU was incorrectly installed. If the problem remai[...]

  • Page 424

    No Beep Symptoms Symptom/Error FRU/Action No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 398. 2. System Board 3. DC/DC Card 4. Power sources No beep, power-on indicator on, and a blank LCD during POST. 1 . System Board 2. DC/DC Card 3. Processor Card No beep, power-on indicator on, and[...]

  • Page 425

    Symptom/Error FRU/Action  LCD screen unreadable, or  Characters missing pels, or  Screen abnormal, or  Wrong color displayed. 1. See note for “LCD Related Symptoms.” 2. Reseat all LCD connectors 3. LCD Assembly 4. System Board 5. Interposer Card LCD has extra horizontal or vertical lines displayed. LCD Assembly Model 755CV Symptoms [...]

  • Page 426

    Symptom/Error FRU/Action The remote control does not work. 1. Check that two AAA alkaline batteries are installed in the remote control. 2. Check that two AAA alkaline batteries in the remote control are at their normal energy (voltage) level. 3. Enable the IR port of the computer with the ThinkPad Features program. (Disable the serial port at this[...]

  • Page 427

    Keyboard/TrackPoint III Related Symptoms Symptom/Error FRU/Action Keyboard (one or more keys) does not work. 1. Reseat the three keyboard cables. 2. Keyboard 3. Interposer Card 4. System Board TrackPoint III does not work. 1. Go to “TrackPoint III Checkout” on page 396. 2. Keyboard 3. Interposer Card 4. System Board Pointer moves automatically [...]

  • Page 428

    Function/Audio Related Symptoms Symptom/Error FRU/Action The system will not suspend or resume by opening or closing the keyboard. 1. Go to “Suspend Mode” on page 405 and check that the computer can enter suspend mode. 2. DC/DC Card 3. Interposer Card 4. System Board The system will not suspend or resume by opening or closing the LCD. 1. Go to [...]

  • Page 429

    Infrared Related Symptoms Symptom/Error FRU/Action Unable to communicate using the Infrared (IR) Port. 1. Make sure the setup for the IR is correct. 2. Make sure there are no fluorescent lights near the computer. The computer may receive electrical noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occurs and a FRU c[...]

  • Page 430

    3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures be[...]

  • Page 431

    Related Service Procedures This section provides information about the following:  “Status Indicators”  “How to Run the Diagnostics” on page 421  “Error Log” on page 421  “Checking the Installed Devices List” on page 422  “Password Combinations” on page 422  “How to Run the Low Level Format” on page 423 [...]

  • Page 432

    Symbol Color Meaning Green Computer in suspend mode Blinking green Computer resuming normal mode Green Computer powered on How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. 1. Press and hold the F1 key; then power-on the com[...]

  • Page 433

    4. The error log appears. 5. To exit the screen, select the cancel icon or press Esc. The error log is not saved when system power is powered-off. Reset Pushbutton The reset pushbutton resets the system and forces the power to be powered-off . Use this pushbutton when the power is not completely off or the system is hung. See “Rear View” on pag[...]

  • Page 434

    How to Run the Low Level Format Do the following to format the hard disk. Note: Make sure the drive address to be formatted is correct. This procedure will erase all information on the disk. 1. Power-off the computer. 2. Insert the ThinkPad 755Ce hardware maintenance diskette into diskette drive A and power-on the computer. (You can use this mainte[...]

  • Page 435

    How To Run the Keyboard Diagnostics Do the following to run the keyboard test. 1. Go to the advanced diagnostic screen menu by pressing Ctrl + A in the Easy-Setup menu. 2. Go to the keyboard diagnostic test menu by pressing Ctrl + K . 3. Check that when each key is pressed, the key position on the keyboard layout on the screen changes to a black sq[...]

  • Page 436

    Feature Description IR Two IR ports PCMCIA One Type-III or two Type-II ThinkPad 755CE, 755CSE, 755CV, 755CX (9545) 425[...]

  • Page 437

    FRU Removals and Replacements This section contains information about removals and replacements.  An electrostatic discharge (ESD) strap must be used to establish personal grounding. The system board is sensitive to, and can be damaged by, electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touch[...]

  • Page 438

    1010 Rear Connector Door Remove the center latch .1/ ; then remove the rear connector door by flexing it .2/ . 1015 Foot To replace the foot:  Align the foot in the open position with one pivot in its hinge in the base cover  Press the other pivot point into position with your thumb or finger ThinkPad 755CE, 755CSE, 755CV, 755CX (9545) 427[...]

  • Page 439

    1020 Battery Pack Notes: 1. Be careful that the computer does not fall backward when the battery pack is removed. 2. When replacing the battery pack, check that the storage switch of the new battery is set to the on (|) position. Do not operate the storage switch of a battery that has been used and is going to be re-used. 3. Check that the keyboard[...]

  • Page 440

    1030 Diskette Drive  Battery Pack (1020) Note: Remove the diskette drive exactly as shown in the figure. Do not apply any extra force to the top surface of the diskette drive. Make sure the media is removed, or the media and the drive may be damaged. Warning: When replacing the diskette drive, check that the backup battery and standby battery ar[...]

  • Page 441

    1040 Hard Disk Drive  Battery Pack (1020) Notes: 1. Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage it, and cause permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on t[...]

  • Page 442

    1050 IC DRAM Card or DIMM Adapter  Battery Pack (1020)  Diskette Drive (1030) Note: One of the following combinations occupies the slot depending on the configuration.  IC DRAM card + IC DRAM card base  DIMMs on DIMM adapter If the IC DRAM Card is installed: Warning: The IC DRAM card is sensitive to physical shock. Incorrect handling of[...]

  • Page 443

    If the DIMM Adapter is installed: Press both locks at the same time and remove the DIMM. While holding the strap .A/ , pull the DIMM adapter toward the front to remove it. 432 IBM Mobile Systems HMM[...]

  • Page 444

    Notes: 1. If the IC DRAM cards or the DIMM are not installed and the base plate is installed instead of these cards, remove the plate as follows: a. Pinch the projection .A/ on the left side of the plate; then pull the plate slightly toward the front. b. Raise the rear portion of the plate and remove it. 2. When inserting the DIMM into either conne[...]

  • Page 445

    1070 Diskette Drive Bezel  Battery Pack (1020)  Diskette Drive (1030) Insert a coin between the diskette drive bezel and the computer as shown .1/ and push the bezel from the bottom of the computer .2/ to remove it. 434 IBM Mobile Systems HMM[...]

  • Page 446

    1080 Keyboard Unit  Battery Pack (1020) Loosen the three screws .2/ , and push .3/ to release the four top cover latches at the rear side of the system unit. When removing the screw covers .1/ , use a small screwdriver. ThinkPad 755CE, 755CSE, 755CV, 755CX (9545) 435[...]

  • Page 447

    The keyboard unit is connected to the system board with flexible cables. Warning: Do not pull the keyboard cables. The keyboard cables can be damaged if the keyboard is disconnected without releasing the three latches .5/ . EMI Spring Plate Notes: 1. When replacing the keyboard, check that the three cables are clean, and inserted straight and fully[...]

  • Page 448

    1090 Status Indicator  Battery Pack (1020)  Keyboard Unit (1080) Warning: Do not pull the status indicator cable. The cable can be damaged if the status indicator is disconnected without releasing the latch in step .2/ . Note: When replacing the indicator, insert the flexible cable straight into the connector until the head of the cable stops[...]

  • Page 449

    1100 Standby Battery and Front IR  Battery Pack (1020)  Diskette Drive (1030) Where: .A/ is the IR Cable. .B/ is the Standby Battery Cable. .C/ is the IR Lens. Note: When replacing the battery, make sure the battery is seated correctly. Make sure the IR Lens .2/ is in the correct position by sliding it end to end. Safety Notice 2: Translation[...]

  • Page 450

    1110 Backup Battery  Battery Pack (1020) Safety Notice 4: Translation on page 10 The backup battery is a lithium battery and can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as[...]

  • Page 451

    1115 Logic Assembly  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100) The screw .1/ is located at the rear bottom side. See next page. 440 IBM Mobile Systems HMM[...]

  • Page 452

    When Replacing Logic Assembly When replacing the logic assembly, align the power-key slide hub with the power-switch actuator by moving the power-key in the direction of the arrow .1/ . See the large circle in the figure. Before tightening any screws, check that the power-switch operates correctly. Step Location (Quantity) Length .1/ Bottom cover ([...]

  • Page 453

    1120 Shield Assembly  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115) See the next page when you replace the parts. 442 IBM Mobile Systems HMM[...]

  • Page 454

    The microphone cable can pick up electrical noise if the cable path is incorrect. Do the following to place the cable in its correct position. 1. Position the cable as shown. 2. Install the shield assembly. 3. Move the end of cable to the right. The following figure shows the final path of the cable. Make sure the cable is not positioned in any sha[...]

  • Page 455

    Use the following table for reference when replacing parts. Step Location (Quantity) Length .1/ Shield cover (1) 4 mm .2/ Shield cover (2) 6 mm .3/ Shield cover (1) 14 mm .4/ Shield cover (1) Flat head Note: Make sure you use the correct screw. 444 IBM Mobile Systems HMM[...]

  • Page 456

    1130 DC/DC Card  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115)  Shield Assembly (1120) ThinkPad 755CE, 755CSE, 755CV, 755CX (9545) 445[...]

  • Page 457

    1140 DSP Card  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115)  Shield Assembly (1120)  DC-DC Card (1130) Remove the following:  Mini-Jack Holder  Modem Guide  Mo[...]

  • Page 458

    1150 Interposer Card and Rear IR  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115)  Shield Assembly (1120)  DC-DC Card (1130)  DSP Card (1140) Where: .A/ is the Rear IR.[...]

  • Page 459

    1160 System Board Assembly  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115)  Shield Assembly (1120)  DC/DC Card (1130)  DSP Card (1140)  Interposer Card and Rear IR [...]

  • Page 460

    1170 PCMCIA Slot Assembly  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115)  Shield Assembly (1120)  DC/DC Card (1130)  DSP Card (1140)  Interposer Card and Rear IR ([...]

  • Page 461

    easy to remove. Make sure that the screw stand is correctly positioned when the slot is replaced. Do not replace the slot without the screw stand. Use the following table for reference when replacing parts. Step Location (Quantity) Length .1/ PCMCIA slot, upper (2) 4 mm .2/ PCMCIA slot, lower (2) 14 mm Note: Make sure you use the correct screw. 450[...]

  • Page 462

    1180 Processor Card  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115) Turn the system board upside down. Then remove any metal tape holding the card. ThinkPad 755CE, 755CSE, 755C[...]

  • Page 463

    To remove the processor card, gently lift the area shown by .A/ straight up. Do not pull the other areas. Note: If the processor card is not installed correctly, the computer may not turn on. Reinstall the card in this case. Use the following table for reference when replacing parts. Step Location (Quantity) Length .1/ Processor card assembly 14 mm[...]

  • Page 464

    1190 LCD Assembly  Battery Pack (1020)  Keyboard Unit (1080)  Status Indicator (1090) Note: When removing the LCD cables .1/ , pull the connector straight up. Incorrect handling can damage the connector. Use the following table for reference when replacing parts. Step Location (Quantity) Length .3/ LCD hinge (4) 4 mm Note: Make sure you us[...]

  • Page 465

    Safety Notice 5: Translation on page 11 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Note: To clean the LCD, gently wipe the LCD with a dry, soft cloth. Do n[...]

  • Page 466

    1195 LCD Rear Cover (755CV only) Slightly push out and release the latches .1/ . 1 1 Note: While the cover is removed from the LCD, do not touch the film ( .2/ ) on the rear cover. 2 ThinkPad 755CE, 755CSE, 755CV, 755CX (9545) 455[...]

  • Page 467

    1200 Lower Shield Assembly  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115)  Shield Assembly (1120)  DC/DC Card (1130)  DSP Card (1140)  Interposer Card and Rear IR [...]

  • Page 468

    1210 Memory Card  Battery Pack (1020)  Diskette Drive (1030)  Hard Disk Drive (1040)  Keyboard Unit (1080)  Status Indicator (1090)  Standby Battery and Front IR (1100)  Backup Battery (1110)  Logic Assembly (1115)  Shield Assembly (1120)  DC/DC Card (1130)  DSP Card (1140)  Interposer Card and Rear IR (1150) [...]

  • Page 469

    Locations Front View .1/ LCD .2/ Built-in Microphone .3/ Brightness Control .4/ Status Indicator See “Status Indicators” on page 420. .5/ External Input Device Connector .6/ PCMCIA Slot .7/ PCMCIA Release Lever .8/ Keyboard .9/ LCD and Keyboard Latch .1ð/ Click Button .11/ Diskette-Eject Button .12/ Diskette Drive .13/ Front Infrared Port .14/[...]

  • Page 470

    Rear View .1/ Telephony Jack .2/ Microphone/Line-In Jack .3/ Headphone Jack .4/ Power Switch .5/ Power Jack .6/ Serial Connector .7/ Parallel Connector .8/ External-Display Connector .9/ Reset Switch .1ð/ Rear Infrared Port .11/ System Expansion Connector A multimedia portable expansion unit, port replicator, or port replicator with PCMCIA can be [...]

  • Page 471

    Parts Listing 1a 1a 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 14 14 13 13 40 40 12 12 15 15 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 41 41 25 25 26 26 27 27 28 28 29 29 43 43 31 31 30 30 32 32 33 33 34 34 35 35 36 36 37 37 38 38 39 39 16 16 42 42 460 IBM Mobile Systems HMM[...]

  • Page 472

    System Unit (755CE/755CSE/755CV/755CX) Index Component 1 LCD Assembly (755CE) 85G1489 LCD Assembly (755CSE) 85G1490 LCD Assembly, (755CX TFT-VGA) 85G1489 LCD Assembly, (755CX TFT-SVGA) 85G8546 LCD Assembly, Front (755CV) 85G1633 1 a LCD Assembly, Rear cover (755CV) 85G1630 2 Hinge Bracket, Right, Left 85G1507 3 Screw Rubber Lid 85G1509 4 Hinge, Lid[...]

  • Page 473

    Index Component 35 Battery Terminal (755CE, 755CSE) 84G6556 Battery Terminal (755CV, 755CX) 85G8568 36 DSP Card Assembly 85G1140 37 DC/DC Card (755CE, 755CSE) 85G1500 DC/DC Card (755CV, 755CX) 85G8551 38 Speaker 84G6557 39 Diskette Drive (4-mode) 66G5060 Diskette Drive (3-mode) 84G2269 40 Diskette Drive Removal Strap 66G5123 41 Keyboard Security Pl[...]

  • Page 474

    Keyboard Arabic 84G6508 Belgian 84G6506 Canadian French 84G6514 Danish 84G6505 Dutch 84G6503 French 84G6499 German (Black) 84G6497 Greek 84G6512 Hebrew 84G6509 Italian 84G6501 Japanese 84G6515 Latin American 84G6513 Norwegian 84G6507 Portuguese 84G6510 Spanish 84G6504 Swedish 84G6502 Swiss/French 84G6500 Swiss/German 84G6498 Turkish 84G6511 U.K. En[...]

  • Page 475

    Common/Option Parts List Miscellaneous Parts DAA Assembly Miscellaneous Parts Kit 84G6558 (Includes Modem guide; modem lever; DC-IN holder; memory spacer; mini-jack holder; back-up battery holder; suspend-switch holder) Screw Kit 84G6560 (Includes 20-2.5 x 6 mm; 10-2.5 x 4 mm; 10-2.5 x 8 mm; 10-2.5 nut mm; 10-hex stud bus; 10-washer bus; 10-2.5 x 8[...]

  • Page 476

    PSTN Cable Options Notes: 1. When you replace the AC Adapter or the Quick Charger with a new one, use the one for the country you are in even if the system is from different country. 2. The warranty for the system unit does not apply to all options. Austria 58G4386 Australia 58G4343 Belgium 58G4346 Denmark 58G4333 Finland 58G4334 France 58G4335 Ger[...]

  • Page 477

    Numeric Keypad Black Keypad Black Keyboard Accessories (Models 755x) Tools Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish/Finnish 95F5468 Swiss/French 95F5711 Swiss/German 95F5[...]

  • Page 478

    Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. Country 30/40W 35W 1 Colombia, U.S., Venezuela 13F9959 25H2207 Japan, 2-pin 6454377 85G6665 Japan, 3-pin 65F0031 2 Hong Kong, Singapore, U.K. 14F0033 25H2215 3 France, Germany, Spain 13F9979 25H2209 4 Italy 14F0069 25H2223 5 Australia, New Zealand 13F9940 25H22[...]

  • Page 479

    468 IBM Mobile Systems HMM[...]

  • Page 480

    Common Devices Checkout External Diskette Drive Test ........... 4 7 0 External Display Self-Test ............ 4 7 0 External Keyboard/Auxiliary Input Device Checkout 471 Fax/Modem Checkout . . . . . . . . . . . . . . 472 Printer Checkout . . . . . . . . . . . . . . . . 474 Port Replicator Checkout ............ 4 7 5 TrackPoint II Checkout ........[...]

  • Page 481

    External Diskette Drive Test Use the following procedure to isolate the diskette problem to a controller, drive or diskette. A scratch, write-enabled 2HD diskette is required. 1. Select the icon FDD on the TEST MENU . By doing this, the controller test and the drive read/write test run. If the controller test detects an error, FRU code 10 appears. [...]

  • Page 482

     You should be able to vary the screen intensity by adjusting the contrast and brightness controls.  The screen should be white or light gray, with a black margin (test margin) on the screen. Note: The location of the test margin varies with the type of display. The test margin might be on the top, bottom, or one or both sides. If you do not [...]

  • Page 483

    Fax/Modem Checkout 001 – Power-off the computer. – Ensure that the modem is installed correctly. – If the modem never worked in customer mode, ensure that all drivers are loaded correctly onto the computer. – Ensure that the communication program is supported on the computer. – Ensure that the public switch telephone network (PSTN) cable [...]

  • Page 484

    006 (continued) – Have the customer transmit a call. WAS THE CALL TRANSMITTED SUCCESSFULLY? Yes No 007 Go to Step 011. 008 – Have the customer receive an incoming call on the modem. WAS THE INCOMING CALL RECEIVED? Yes No 009 Go to Step 014. 010 The diagnostic tests have completed successfully. If you still suspect a problem that is not software[...]

  • Page 485

    (CONTINUED) 016 Have the telephone line checked. Printer Checkout 1. Make sure the printer is correctly connected and is powered-on. 2. Run the printer self-test. If the printer self-test does not run correctly, the problem is in the printer. Refer to the printer service manual. If the printer self-test runs correctly, do the following. 1. Verify t[...]

  • Page 486

    Port Replicator Checkout Use the following procedure to isolate a port replicator problem. A port replicator attaches to the system expansion connector at the rear of the computer. 1. Power-off the computer. 2. Remove the failing devices from the replicator. 3. Unplug the AC adapter from the replicator, if attached. 4. Remove the port replicator fr[...]

  • Page 487

    TrackPoint II Checkout  If the TrackPoint II does not work, check the configuration. If the configuration of the TrackPoint II is set to Disabled o r Off , change it to Enable or On . If the problem remains, continue. Note: TrackPoint II automatically compensates to adjust the pointer sensor. This causes the pointer to move slightly on the scree[...]

  • Page 488

    TV Tuner The TV Tuner Pack (hereafter called TV Tuner) is an option for watching TV programs or videos on the IBM TFT color notebook computer. The computer changes to TV reception when the removable diskette drive is replaced with the TV Tuner. The TV screen and normal computer display are easily switched by using the Hot key on the front panel of [...]

  • Page 489

    Icons Functions .8/ Function Key Enters the mode to change the value of each function, such as TV channel or color contrast. (See “Using the Function Key” on page 479.) .9/ TV/EXT Switch Switches the TV mode or external video mode. .1ð/ Volume Knob Controls the speaker volume. .11/ Audio-In Jack Connects the audio-in connector of the AV cable.[...]

  • Page 490

    Using the Function Key: Each time you press the Function key ( ), one of the following messages (called On-Screen Message ) appears at the top left corner of the LCD. The changed values are automatically saved when you return to the “TV Channel” On-Screen message. The values are not saved when you power-off the TV Tuner without returning to thi[...]

  • Page 491

    Power-on the TV Tuner: Use the ThinkPad Features program or PS2.EXE. to power-on the TV Tuner; then power-on the internal device in the diskette drive compartment. Warning If power for the internal device is turned off when the TV Tuner is set up, nothing appears on the LCD display. Turn on power for the TV Tuner again.  If you are using DOS, do[...]

  • Page 492

    Troubleshooting The following table shows what to do to solve problems when the TV Tuner does not work correctly. Problem Probable Cause The TV Tuner does not operate. (No picture or sound)  Computer is not powered on.  Computer is in suspend mode.  Volume control of the TV Tuner or computer is not adjusted correctly.  The power for the[...]

  • Page 493

    482 IBM Mobile Systems HMM[...]

  • Page 494

    Common Parts Listing This section contains FRUs common to most IBM portable, laptop, and notebook computers. External Diskette Drives 5.25-Inch Diskette Drive: 360KB External (4869-001) 72X6759 360KB External (4869-501) 72X6768 1.2MB External (4869-002) 15X7993 1.2MB External (4869-502) 15X7994 5.25-Inch Drive Adapter 72X6757 5.25-Inch Drive Adapte[...]

  • Page 495

    SCSI Adapters, Terminators, Cables SCSI Adapter/A (without Cache) 85F0002 SCSI Internal Cable 64F4127 SCSI Adapter/A (with Cache) 85F0063 Terminator, External (for 85F0063) 33F8464 Terminator, Internal (for 85F0063) 34F0025 Terminator, Internal (for 85F0002) 57F2870 SCSI Fast Adapter (16 bit) 92F0330 SCSI External Cable (for 92F0330) 32G4089 SCSI I[...]

  • Page 496

    Optional Enhanced Keyboards (101/102 Key) Keybutton Kits (101/102 Key) Japanese Keyboard Type 2 (106 Key, DBCS Support) Space-Saving Keyboards (84/85 Key) with PS/2 Style Cable 59G7980 with AT Style Cable 59G7981 with 25mm PS/2 Trackball 59G7982 with 25mm Serial Trackball 59G9757 Keybutton Kits (R), Belgian 1392033 Keybutton Kits (R), Canadian Fren[...]

  • Page 497

    Display Power Cords 1 2 3 4 5 6 7 8 9 10 Index Country 1 Colombia, U.S., Venezuela 6952300 Colombia, U.S., Venezuela 62X1045 2 Hong Kong, Singapore, U.K. 14F0033 3 France, Germany, Spain 13F9979 4 Italy, Chile 14F0069 5 Australia, New Zealand, New Guinea, 13F9940 Papua 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh, Pakistan, South Africa, 14F0015[...]

  • Page 498

    Element Exchange Displays 8503 12-Inch Monochrome Display 110/120 V ac 68X3045 220/240 V ac (No. Hemisphere) 68X3046 220/240 V ac (So. Hemisphere) 72X7878 Tilt/Swivel Stand 68X3061 8504 12-Inch Monochrome Display 110/120 or 220/240 V ac (Universal) 44F9807 220/240 V ac (No. Hemisphere) 44F9808 220/240 V ac (So. Hemisphere) 44F9809 Tilt/Swivel Stand[...]

  • Page 499

    488 IBM Mobile Systems HMM[...]

  • Page 500

    Miscellaneous Information Acronyms, Abbreviations and Terms Term Information ACPA/A Audio Capture and Playback Adapter ADP Automatic Data Processing Alt Alternate ANSI American National Standards Institute ARTIC A Real Time Interface Coprocessor ASCII American National Standard Code for Interface Interchange AT Advanced Technology (as in AT Bus) AV[...]

  • Page 501

    Term Information LAN Local Area Network LBA Local Block Address LTB Local Transfer Bus LUN Logical Unit Number (as in SCSI) MAP Maintenance Analysis Procedure MCGA Modified Color Graphics Adapter (320 x 200 x 256) MCA Micro Channel Architecture (bus structure) MHz Mega hertz (millions of cycles per second) MIDI Musical Instrument Digital Interface [...]

  • Page 502

    Send Us Your Comments! We want to know your opinion about this manual (part number 30H2357). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA) . Name Phone Number 1. Do you like this manual? Ø Yes Ø N o 2. What would you like to see added, change[...]

  • Page 503

    Do You Need Technical References? We have a wide range of hardware technical references that provide in-depth information about IBM personal computer products. Our Technical Reference Library includes information about:  Micro Channel, Setup, and Subsystem Control Block architectures  Common interfaces (including microprocessors, system timer[...]

  • Page 504

    Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.  Machine type and model  Processor or hard di[...]

  • Page 505

    Phone Numbers, U.S. and Canada Before you place a call to the Support Center, refer to “Problem Determination Tips” on page 493. U.S. Authorized Dealers or Servicers U.S. Customers and Helpware Subscribers Number Information 919-517-0001 Bulletin Board Service - PC Company 800-937-3737 IBM Business Partner Education 800-426-2472 IBM Customer En[...]

  • Page 506

    U.S. Customers and Helpware Subscribers IBM Canada Customer and Servicer Support Number Information 303-924-4125 Parts Information 800-284-5933 Prodigy ** Service (link problems) 914-962-0310 Prodigy User Questions 800-237-4824 PS/2 Trade-In Program PS/2 Loan for Learning PS/2 Lease from IBM Credit 800-742-2943 Solution Validation Lab 800-547-1283 [...]

  • Page 507

    IBM Canada Customer and Servicer Support Number Information 800-663-7662 Lexmark Product Information 800-263-2769 Parts Orders, Exchange or Emergency 416-443-5808 (Fax) Parts Regular Orders, Exchange 416-443-5755 Parts Orders, Inquiries 514-938-3022 PC Co Bulletin Board - Montreal 905-316-4255 PC Co Bulletin Board - Toronto 604-664-6464 PC Co Bulle[...]

  • Page 508

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intel[...]

  • Page 509

    IBM  Part Number: 30H2357 Printed in U.S.A. S82G-15ð2-ð3[...]