HP (Hewlett-Packard) vs80 manuel d'utilisation

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Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) vs80
- nom du fabricant et année de fabrication HP (Hewlett-Packard) vs80
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) vs80
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) vs80 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) vs80 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) vs80, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) vs80, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) vs80. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    user’s guide hp St o rag e W ork s v s80 1/8 a utoloader Part Number: C9265-90001 Edition 2 September 2002 © 2002 Hewlett-Packard Company[...]

  • Page 2

    2 Notice hp Storage W orks v s80 1/8 autoloader Notice This docum ent contai ns in formation that is protected by c opy rig h t. Al l ri g ht s a re re s er ve d. N o p a r t of t h i s document may be photocopied, r eproduced , or tr anslated into another language . The infor mation contai ned i n thi s docum ent is subject to cha nge wit hout n o[...]

  • Page 3

    hp Storage W orks v s80 1/8 autoloader 3 Notice 2 Typographical Conventions and Terms 2 In This Manual 2 Revision History 2 Updates 2 1 Installing the Autoloader 7 Chapter Over view 7 Installation Overview 8 Understanding Autoloader Features 9 SCSI Requirements 9 Product Overview 10 Choosing a Location 12 Unpacking the Autoloader 13 Identifying Pro[...]

  • Page 4

    4 hp Stor ageW or ks vs80 1/8 autoloader Importing Cartrid ges 30 Exporting Cartridges 31 Loading Cartridges 32 Unloading Cartridges 33 Write-Protecting Cartridges 34 Maintaining Cartr idges 35 Cleaning the Tape Drive 36 Creating an Inventory of Cartr idges 38 3 Autoloader Administration 39 Chapter Over view 39 Configuring the Autoloader 40 Resetti[...]

  • Page 5

    hp Storage W orks v s80 1/8 autoloader 5 Autoload er Specificati ons 72 Environmental Specifications 73 Tape Drive Specifications 74 Media Specifications 75 B Customer Support 77 Appendix Ov erview 77 Registering Yo ur Product 78 Service Options 79 SupportPacks 79 Contacting HP Customer Support 80 Information Needed for Support 80 Backup Software S[...]

  • Page 6

    6 hp Stor ageW or ks vs80 1/8 autoloader[...]

  • Page 7

    Chapter 1 Installing the Autoloader 7 Installing the Autoloader Chapter Over vie w This chapter describes the following: ■ Installation Overview on page 8 ■ Understanding Autoloader Features on page 9 ■ Choosi ng a Loca tion on page 12 ■ Unpacking t he Autoloader on page 13 ■ Identifying Product Components on page 14 ■ Installing the Au[...]

  • Page 8

    8 Installing the Autoloader Chapter 1 Installation Overvie w Instal ling the autoloader cons ists of the follow ing steps, wh ich ar e explaine d in mor e detail later in this chapter : 1. Choo se a loc at ion for t he autolo ade r ( pag e 12 ). 2 . Unpack and check the autol oader for shipping damage ( page 13 ). 3. Identify the ac cessori es that[...]

  • Page 9

    Chapter 1 Installing the Autoloader 9 Understanding Autoloader Featur es The au toloader is a SCSI- 2 Lo w- V oltage Differ ential (L VD ) data stor age dev ice that incorpor ates a Benchmark S tor age Innov ations DL T vs80 tape dri ve and ei ght tape slots. The a utoloader oper ates as a single SCS I dev ice with two Logi cal Unit Numbe rs (L UNs[...]

  • Page 10

    10 Installing the Autoloader Chapter 1 Product Overvie w Figu re 1 Fr ont P anel Contr ols 1 P ow er sw itch ( recessed) 2 Mailslot 3 F r ont panel LEDs 4 F ront panel L CD scr een 5 Con t rol keys[...]

  • Page 11

    Chapter 1 Installing the Autoloader 11 Figu re 2 Re a r Pane l Ove r view 1 6 8-pin S CSI connect ors 2 Fa n v e n t 3 P o wer connector[...]

  • Page 12

    12 Installing the Autoloader Chapter 1 Choosing a Location Choose a loc ation that meets the follo wing criter ia (se e T echnical Specifications o n p ag e 7 1 fo r mo re i n form at io n o n s p e cific a ti on s ) : T able 1 Loc at ion C riteria Standalone requirements Select a locat ion that is flat, sturd y , level , and close to a host server[...]

  • Page 13

    Chapter 1 Installing the Autoloader 13 Unpacking t he Autoloader Bef ore y ou begin, c lear a desk or table so that y ou can unpack the a utoloader . Y ou also need to select an open 2U computer r ack locati on or choose a des ktop loc ation ne ar t he s erver that is to be the host for the autolo ader . Caution If th e roo m in w hic h yo u are wo[...]

  • Page 14

    14 Installing the Autoloader Chapter 1 Identif ying Pr oduc t Components Accessories Figu re 3 Accessories 1 SCS I C ab l e 2 SCS I Term in a t o r 3 P o wer C able 4 IS V and Regulatory Informati on 5 Getting Started P oster 6 CD containing locali z ed ver sions of this manual[...]

  • Page 15

    Chapter 1 Installing the Autoloader 15 Rack Kit Components (if rackmount unit) Figu re 4 Rac k Kit Comp onents Mounting Brackets Screws and clip nuts Mounting Rails[...]

  • Page 16

    16 Installing the Autoloader Chapter 1 Installing th e Autoloader into a Rack The au toloader f its all standard 19-inch r acks, taking up 2U of space. T o install the au toloader int o a rac k, y ou will need to install t he mounting br ack ets on both sides of the autoloader and the r ails in the selected rack location . T o install the autoloade[...]

  • Page 17

    Chapter 1 Installing the Autoloader 17 3. U sing the scr ews and clip nu ts fr om the ra ckmount har dwar e pack age , s e c u re o n e ra i l to e a c h s i d e o f t h e r ac k i n t h e l o c a t i o n i n w h i c h y o u p l a n to install the autoloader . — Be sure t o secur e both the fr ont and rear o f each rail t o the rac k. Th e rails [...]

  • Page 18

    18 Installing the Autoloader Chapter 1 4. Sli de the autol oader onto the r ails and secur e the mounting br ack et to the ra ck u s i n g t he sc re ws a n d cl i p nu t s fro m t h e ra c k m o u n t h a rd wa re pack age. Figu re 7 Sl iding the Autoloader into the R ack Slot, Secur ing M ounting Brack et[...]

  • Page 19

    Chapter 1 Installing the Autoloader 19 Connecting t he SCSI and P ow er Cables T o c onnect the SCSI and pow er cables to the autoloader , follo w these steps: 1. Shu t down and tur n off the selec ted server . T urn off all attac hed accessory dev ices, such as pr i nter s and other S CSI dev ices. Re move the po wer cables fr om the ser ver and a[...]

  • Page 20

    20 Installing the Autoloader Chapter 1 4. A ttach the ter m inator to t he remaining S CSI connector on the r ear panel of the autoloader (if the autoloader is the last or only devi ce on the SCSI bus). Otherwise , attach the cab le to the next de vi ce on the SCS I bus, and ensure that the last devi ce on the SCSI bus is pr operly ter minate d. 5 [...]

  • Page 21

    Chapter 1 Installing the Autoloader 21 Prepar ing the Host and V erifying the Connec tion If necessary , install a S CSI hos t adapter , softwar e , and compatible dri ver(s). Re fer to the manuals fo r the host computer and SC SI host adapter f or detailed instru ctions. In additi on, f oll o w these general guidelines: ■ When the host ser ver i[...]

  • Page 22

    2 2 Installing the Autoloader Chapter 1 ■ V er ify the connection between t he autol oader and host b y: — Installing the HP L ibr ary & T ape T ools diagnostic/inst allation chec k utility available a t http://w ww .hp.com/support/T ape T ools . Install t his utility onto the host server . This utility ver ifies that t he autoloader is con[...]

  • Page 23

    Chapter 2 Operating the Autoloader 23 Operating the Autoloader Chapter Over vie w This chapter describes the following: ■ Opera tor ’s P anel Ov er vi ew on page 2 4 ■ Understanding the Me nu Structure on page 28 ■ Using Cartridges on p age 29 ■ Cleaning the T ape Drive on page 3 6 ■ Creating an Inv entor y of Cartridges on page 38 2[...]

  • Page 24

    24 Operating the Autoloader Chapter 2 Oper ator ’s P anel O vervie w The Oper ator's P anel consists of four LEDs , four buttons, and a 2 -line by 16- char acter L CD scr een. The Oper ator's P anel pr ov ides ev erything you need to monitor au toloader statu s and to contr ol all of its functi ons. The dis play def aults to th e Home s[...]

  • Page 25

    Chapter 2 Operating the Autoloader 25 Exportin g the indi cated cartr idge w ill clear t he err or condit ion . See Exporting Cartridges on page 31. If these s ymp toms occur on m ultiple kno wn good cartr idges , consider cl eaning the tape dr ive . See C leaning t he T ape Drive on page 36. If a partic ular ca rtr idge causes these s ympt oms rep[...]

  • Page 26

    2 6 Operating the Autoloader Chapter 2 LED Indicators The Oper ator's P anel includes four LED indicat ors that pr ov ide a v ariety of infor mation as det aile d in the follo wing table: T able 2 LEDs LED Color De script ion Rea dy/A c tivi ty Gree n Il luminated when pow er is on. Blin king whenever ther e is tape driv e or autolo ader r obo[...]

  • Page 27

    Chapter 2 Operating the Autoloader 2 7 Operator ’s P an el Control Buttons The Operat or’s P an el includes four button s that pro vi de access to all operati ons and infor mation menu s. T able 3 Cont rol But tons Button Description [Cancel] Cancels t he cur re nt menu option an d re turns to the p re vi ous men u lev el or Ho me screen. [Pre [...]

  • Page 28

    28 Operating the Autoloader Chapter 2 Understanding th e Me nu Structure Figure 1 1 Operat or’s P anel Menu Structur e[...]

  • Page 29

    Chapter 2 Operating the Autoloader 29 Using Cartridges Bef or e you use t he autoloader , mak e sur e you observ e these gener al rules: ■ Use only DL Ttape IV car tridges. The tape dr iv e in the autoloader can r ead, but no t wr ite DL Ttape I V cartri dges that ar e wr itten in the DL T 4000 for mat . Y ou can order tape cartr idges at http://[...]

  • Page 30

    30 Operating the Autoload er Chapter 2 Importing Car tridges Caution P erf or ming an import or export o f media dur ing a dat a back up may r esult in adve rse r esults, whi ch could include back up failur e or other err ors. This option f orces the aut oloader to import a cartridge int o a spe cif ic empty slot on the car ousel . T o import tapes[...]

  • Page 31

    Chapter 2 Operating the Autoloader 31 Figu re 1 2 Importing a Cartri dge Ex po rti ng Ca rtr idg es Caution P erf or ming an import or export o f media dur ing a dat a back up may r esult in adve rse r esults, whi ch could include back up failur e or other err ors. This option mo ves a cartridge f r om a sp ecif ic slot to the mailslot. T o export [...]

  • Page 32

    3 2 Operating the Autoloader Chapter 2 Figu re 1 3 Exporting a Cart r idge Loading Cartridges This option loads a ca rtri dge fr om the autoloader car ousel into the tape dri ve . T o use this option , follo w these step s: 1. F r om the Home Scr een or main menu , pre ss the [+] or [-] button until Comm ands appear s on the to p line of the L CD s[...]

  • Page 33

    Chapter 2 Operating the Autoloader 33 Unloading Cartridges This option unloads the cartri dge fr om the tape dri ve into its or iginal slot . T o use this op tion, f ollo w these steps: 1. F r om the Home Scr een or main menu , pre ss the [+] or [-] button until Comm ands appear s on the top line of the L CD sc reen . Pres s [Enter] to select. 2. P[...]

  • Page 34

    34 Operating the Autoloader Chapter 2 W rite -Pr otec ting Car tridges All ca rtridges have a write -protect switch to pr event accidental erasure of data. Bef ore loading a cartr idge into the aut oloader , ma k e sure the wr ite -pr otect sw itch on t he fr ont of the cartr idge is position ed as desired: ■ Slide the s witc h to the left t o wr[...]

  • Page 35

    Chapter 2 Operating the Autoloader 35 Maintaining Car tridges T o ensure t he longest po ssible life fo r all of yo ur DL Ttape IV cartr idges , foll ow these guidelines : ■ Do not dr op or str ik e a cartri dge . Exc essiv e shock c an displace the t ape leader , making the cartri dge unusable and possibl y damagi ng the autolo ad er . ■ Sto r[...]

  • Page 36

    36 Operating the Autoloader Chapter 2 Cleaning th e T ape Driv e When th e Clean Dri ve LED is on , the aut oloader's tape dr iv e needs to be cleaned . An illuminated M edia Attention LED or an e xc lamation point (!) in the in ventory displa y may also indicate that the tape dr iv e needs to be cleane d . Cleaning typ icall y take s sev era [...]

  • Page 37

    Chapter 2 Operating the Autoloader 3 7 T o clean the ta pe dri ve , follo w these st eps: 1. F r om the Home Scr een or main menu , pre ss the [+] or [-] button until Comm ands appear s on the top line of the L CD sc reen . Pres s [Enter] . 2. P re s s t h e [+] or [-] button until Clean Dr iv e appear s on the L CD sc ree n. Pr ess [Enter] . 3. I [...]

  • Page 38

    38 Operating the Autoloader Chapter 2 Creating an In ventory of Cartridges This option w ill build a new in vent ory of car tr idges in the autoloade r . T o use this option , follo w these steps: 1. F r om the Home Scr een or main menu , pre ss the [+] or [-] button until Comm ands appear s on the to p line of the L CD sc reen . 2. P re s s t h e [...]

  • Page 39

    Chapter 3 Autoloader Administration 39 Autoloader Administration Chapter Over vie w This chapter describes the following: ■ Configuring the Autoloader on page 40 ■ Updating Fir mware on page 45 ■ Running the Autoloader Sy stem T est on page 48 ■ Retrie ving Information About the Autoload er on page 4 9 3[...]

  • Page 40

    40 Autoloader Administration Chapter 3 Configuring the Autoloader The Conf igur ation menu pr ovi des access to the follo wing autoloader confi guration opti ons: ■ Resett ing the auto load er ■ Setting SCSI IDs ■ Setting autoloader mode to Cir cular/Autoload ■ Updati ng fir mwar e T o acc ess the Con fi guration menu fr om the Home Scr een[...]

  • Page 41

    Chapter 3 Autoloader Administration 41 Cha ngin g the S CSI ID This opti on changes the S CSI ID the a utoloader u ses. The a utoloade r opera tes as a si ngle SCSI de vice with two Logi cal Unit Nu mbers (L UNs): one LUN (0) is for the tape dri ve , and the other (1) is for the autoloader roboti cs. Th e de fau l t SCS I I D i s 5. Y ou s h ou l d[...]

  • Page 42

    4 2 Autoloader Administr ation Chapter 3 Setting the Autoloader Operating Mode The au toloader operating mode is deter m ined b y whether or not you are using back up softw are that can contr o l the aut oloader roboti cs. If y ou are u sing such softwar e, then the a utoloader oper ates in Random mode . If you ar e not, then the autoloader oper at[...]

  • Page 43

    Chapter 3 Autoloader Administration 43 Circular Mode Note Cir cular mode is on ly app licable when the aut oloader is in Sequential mode . This opti on turns Cir cular mode on or off . When Cir cular mode is on, the autolo ade r auto mat ica lly reloa ds the first c art ridge i n t he s eque nce into the tape dri ve after unloading the last cartri [...]

  • Page 44

    44 Autoloader Administration Chapter 3 Autoload Mod e Note Auto load mode is only applicab le if the autoloader is in Sequential mode . This opti on turns Au toload mode on or off . When the autoloade r is pow er ed on and Autol oad mode is on , the autoloader aut omatically l oads the cartridge fr om the lowest nu mb ered ful l s lot into the t ap[...]

  • Page 45

    Chapter 3 Autoloader Administration 45 Updating F irmw are Caution Do not p ow er cycle or r eset the autoloader during the upgr ade pr oces s. Doing so could cause the autoloader to become inoper able. Using HP Libr ary & T ape T ools Y ou ca n dow nload autoloader and dr iv e firm war e using the HP Libr ary & T ape T ools diagnosti c uti[...]

  • Page 46

    46 Autoloader Administra tion Chapter 3 Using a Fir mw are Upgr ade T ape Note The pr efer red method to update f irmw are is b y using HP Libr ary & T ape T ools (see Using HP L ibrary & T ape T ools on page 4 5) . A f irm war e upgr ade ta pe can only be ob tained b y an HP se r v ice r epresentati ve. This option perf orms a firm war e c[...]

  • Page 47

    Chapter 3 Autoloader Administration 4 7 Note If the cartrid ge is not a vali d code update cartri dge, the L CD will tem por aril y displa y er ro r code “ BC , ” the autoloader will reset , the cartr idge w i ll be ex ported , and the L CD will displa y Bad upgrade tap e . 7 . During the firmw a re update , which can take sev eral minutes, the[...]

  • Page 48

    48 Autoloader Administration Chapter 3 Running the Autoloader S y stem T est Caution R u nning the sy stem test for extended peri od s of ti me will reduce the life of your autoloader . T o maximiz e product life, use only when necessar y . The System T est opt ion cycles the autolo ader th r oug h t he proce ss of loa di ng, calibr ating, and unlo[...]

  • Page 49

    Chapter 3 Autoloader Administration 49 Retr iev ing Information About the Autoload er The Information menu pr ovides acces s to i nformation ab out the autoloader , includi ng the cycle cou nt , err or log, and firm war e re vision. Cyc l e C o u n t This opti on display s the total s ys tem cyc le count , incr ementing each time a tape is loaded i[...]

  • Page 50

    50 Autoloader Administra tion Chapter 3 Note Err ors will sho w as “X X YY” . “YY” r epr esents t he specifi c er ror code , and “X X” repr esents non pertinent addre ss codes. Additi onally , err ors r ange fr om 0 to -63, whe re 0 is the ne west er ror an d -63 is the oldest . Fir mwa re Revi s i o n This option display s the re visio[...]

  • Page 51

    Chapter 4 Diagnostics and Tr oubleshooting 51 Diagnostics and Troubleshooting Chapter Over vie w This chapter describes the following: ■ Using HP Libr ar y & T ape T ools to Diagnose Problems on page 5 2 ■ T roubleshooting Installation Problems on page 53 ■ T roubleshooting Common Problems on page 5 5 ■ Autoloader Error Codes on page 66[...]

  • Page 52

    5 2 Diagnostics and T roubleshooting Chapter 4 Using HP L ibrary & T ape T ools to Diagnose Pr oblems Wit h HP Libr ary & T ape T ools installed o n the host se r v er , you can do t he f ollo wing: ■ Identi fy all SC SI de vi ces connect ed to y our sy stem . ■ Vi ew detailed confi guration , identif ication , inv e ntory , a nd dri ve[...]

  • Page 53

    Chapter 4 Diagnostics and Tr oubleshooting 53 T roubleshooting Installation Pr oblems Pr oblems encountered during the installation of the autoloader are u sua lly caused b y impr oper S CSI bus conf igur ation , applicati on softwar e confi gurati on er ror s, or b y an incorr e c tl y c onfi gu r ed operating s ystem . If the appli cation softwar[...]

  • Page 54

    54 Diagnostics and T roubleshooting Chapter 4 T o terminate th e autoloader , locate the terminator in the acc essori es pack age and pr ess it fir m ly in to eithe r of the two S CSI connector s on the r ea r panel of the autoloader . S ecur e the terminator by tightening the f inger -scr ew s until snug . The suppli ed terminat or is “ dual mod[...]

  • Page 55

    Chapter 4 Diagnostics and Tr oubleshooting 55 T roubleshooting Common Pr oblems This sectio n includes infor mation on tr oubleshooting common au toloader pr oblem s. If these procedu r es fai l , co ntact your ser vi ce repr esentat iv e for fu rther assis tance . T able 4 T rou bleshooting T able Problem Solutio n Po w e r Aut oloader does not po[...]

  • Page 56

    5 6 Diagnostics and T roubleshooting Chapter 4 Ta p e s t u c k i n d ri v e . ■ P ow er cycle the autoloader , allow it to complete init iali zation (may ta ke as long as 1 0 m inute s) , and the n retr y un lo adi ng the tape using the aut oloader Operator ’s P anel controls . ■ M a ke s u re th a t th e b a cku p s o f t w a re i s no t re[...]

  • Page 57

    Chapter 4 Diagnostics and Tr oubleshooting 57 Cannot wr i te to or r ead fr om tape. ■ Mak e sure t hat the cartr idge is wr ite enabled (mo v e the wr ite- pr otect swit ch to the ena bled position). ■ Make sur e that the cartri dge is a DL TtapeIV that has not been wr itten using an incompatible for mat . The dri ve can read , but not wr ite [...]

  • Page 58

    58 Diagnostics and T roubleshooting Chapter 4 SCSI ID Changed dr iv e SCS I ID, but the host server does not re c o g n ize t he n ew I D. ■ Ma ke su re tha t a ll SCSI devices on the sa me bus h ave u nique I D num b ers. ■ If t h e SCS I bu s i s na rrow ( 50 - pi n ) o n ly SCS I I D s 0 th rou g h 7 a re available. ■ Ma ke sure th at you [...]

  • Page 59

    Chapter 4 Diagnostics and Tr oubleshooting 5 9 Cleaning R ecur ring c leaning mess age or media attenti on light . ■ Mak e sure y ou ar e using a DL T vs80 compatible cl eaning cartri dge. ■ Re place the ex isting cleaning cartri dge with a ne w one. ■ If the Medi a Atten tion LED is c lear ed using a c leaning cartr idge and then imm ediatel[...]

  • Page 60

    60 Diagnostics and T roubleshooting Chapter 4 Media is r ej ected b y the tape dri ve . Rest ore f rom t ape NOT successf ul. ■ Y ou attempted to load media with an in valid f ormat (DL T 7 000 or DL T 8000), an impr operl y degaussed cartr idge , an in vali d cartr idge type (DL Ttape III or non-DL T1 cleaning cartri dge), or the tape dr iv e re[...]

  • Page 61

    Chapter 4 Diagnostics and Tr oubleshooting 61 Bad/defecti ve/contaminated media ■ If the Media Att enti on LED is clear ed using a cl eaning cartr idg e and then imm ediately r eappea rs each time a particular cartri dge is reloaded , and you ha ve conf irmed that the suspect cartr idge is not an in valid c leaning cartri dge (DL Ttape III or non[...]

  • Page 62

    6 2 Diagnostics and T roubleshooting Chapter 4 Rem oving St uc k C ar t rid g es If the au toloade r expe ri ences a se v ere mechanical p ro blem or if y ou need to r emo ve cartr idges beca use of a po wer f ailur e or other c irc umstance in w hich the autoloader is unable to export the cartridges in the carousel , follo w these steps: Caution C[...]

  • Page 63

    Chapter 4 Diagnostics and Tr oubleshooting 63 5. Loosen the autolo ader cover by remov in g the fiv e scre ws on the back of the autoloader , and the scr ew s on each side of the autoloader . Figu re 1 5 Re move I n d ic at e d B ac k C ove r S crews 6. R emov e the top cov er by lifting it fr om the back and easi ng it out from under the f r ont p[...]

  • Page 64

    64 Diagnostics and T roubleshooting Chapter 4 7 . Remo ve the cartridge carr ier that contains the tape you want to r emov e by lifting the carr ier up and out of the au toloader . Note T o remo ve the car ri er direc tly in fr ont of the mail slot , gently r otate the ca r ousel counter clockwise by mo ving the belt or carr iers un til the carr ie[...]

  • Page 65

    Chapter 4 Diagnostics and Tr oubleshooting 65 9 . After r emov ing the cart ri dges fr om the desir ed c arr ier s, r einstall each carr ier on the aut oloader belt (se e Fig ur e 1 7 ). — Make sur e that the r oller s on the bottom of the car ri er ar e aligned in the carrie r t r acks. — Make sur e that the be lt post benea th each car r ier [...]

  • Page 66

    66 Diagnostics and T roubleshooting Chapter 4 Autoloader Error Codes If an err or occurs during oper ation of the autoloader , the autoloader stops the cur ren t oper ation an d displa ys an er ror code on the t op line of the L CD scr een. Unless other wise noted in Ta b l e 5 , at tempt to resol ve the err or by cycling pow er on the autoloader a[...]

  • Page 67

    Chapter 4 Diagnostics and Tr oubleshooting 6 7 3 0 83 Inv entory not valid. The cartr idge in ven tory is not valid becau se of manual changes or pr evi ous f atal err ors . Update the inv entory using the R e- in ventory option in the Con figuration me nu . Se e page 38 or power cycle . 3 0 84 Source empt y . The re is no cartr idge in the l ocati[...]

  • Page 68

    68 Diagnostics and T roubleshooting Chapter 4 3 0 9 4 Cartri dge unload err or . A failur e occur red w hile trying to unl oad a cartri dge fr om the dri ve to its slot . 3 0 95 Import er r or . An er r or occur r ed while trying t o import a data cartri dge to a carou sel slot . 3 0 9 6 Export er ror . An er r or occ urr ed while trying t o expor [...]

  • Page 69

    Chapter 4 Diagnostics and Tr oubleshooting 6 9 3 0 B1 RAM e r r or . C yc le power on the a utoloader and attempt the oper ation again. If the er ror r ecurs, contac t your techni cal support r epr esent ativ e. 3 0 B2 NVR AM er r or . C yc le power on the a utoloader and attempt the oper ation again. If the er ror r ecurs, contac t your techni cal[...]

  • Page 70

    7 0 Diagnostics and T roubleshooting Chapter 4[...]

  • Page 71

    App en dix A App en dix O ver vi ew 71 Technical Specifications Appendix Ov er vie w This appendi x descr ibes the foll ow ing: ■ Autoloader Specifications on page 7 2 ■ Envir onmental Specific ations on page 7 3 ■ T ape Driv e Spec ifications on page 7 4 ■ Media Spec ifications on pag e 7 5 A[...]

  • Page 72

    7 2 Autoloader Specifications Appendix A Autoloader Specifications T able 6 Autoload er Specif ications Cha ract er is tic Specific ation Height Pa c k a g e d Unpackaged 205 mm (8.0 in) 84 mm (3. 34 in) Wid th Pa c k a g e d Unpackaged 600 mm (2 3.6 in) 419 mm (16.5 in) Dept h Pa c k a g e d Unpackaged 7 4 3 mm (29 .2 in) 610 mm (2 4 in) We i g h [...]

  • Page 73

    Appendix A Env ironmental Specifications 7 3 Env ironmental Specifications T able 7 Env i r onment al Specif ications Cha ract er is tic Specific ation Temperature/ humidity Oper ating 10º to 3 5º C Non-oper ating -40º to 60 º C R ecommended ope ra ting temper ature 20º to 30º C Te m p e r a t u r e s h o c k i m m u n i t y - maxim um rate o[...]

  • Page 74

    7 4 T ape Driv e Specifications Appendix A T ape Dri ve Specif ications T able 8 DL T vs80 Dr iv e Spec ifi cations Description DL T1 (vs80) Re a d/ w ri te t ra n s fer ra t e: m a xi m um sus tained (DL T T ype IV media ) Non-compr essed mode: 3 .0 MB/second Compr essed (2:1 typi cal) : 6. 0 MB/secon d Burs t transf er r ate 16 MB/second A ver ag[...]

  • Page 75

    Appendix A Media Specifications 7 5 M edia Specifications T able 9 M edia Spec ifi cations Char acte ri sti c D L T T ype IV Me dia DL T1 for matted capacity 40 GB (non-compr essed 80 GB (2:1 typ ical compr ession) Basi c descr iption 0.5 inc h (metal partic le) T ape length 5 5 7 meter s (18 28 f eet) Cartr idge dimensions 10.4 x 10.4 x 2 .5 cm ( [...]

  • Page 76

    7 6 Media Specifications Appendix A[...]

  • Page 77

    App en dix B App en dix O ver vi ew 77 Customer Support Appendix Ov er vie w This appendi x descr ibes the foll ow ing: ■ Registering Y our Product on page 7 8 ■ Ser vice Options on pa ge 7 9 ■ Contacting HP Custom er Suppor t on page 80 ■ W arran ty I nforma tion on page 85 B[...]

  • Page 78

    7 8 Registering Y our Product Appendix B Register ing Y our Pr oduc t R egister ing your pr oduct ensur es fast and eas y access to He wlett -P ack ar d Cust omer Support. ■ On our w eb site: http://ww w .register .hp.com HP Customer s who register jo in a select g r oup who r egister to recei ve: ■ T echnical suppo rt updates ■ Spec ial He w[...]

  • Page 79

    Appendix B Service Options 7 9 Service Options HP servi ce options upgr ade the war r anty on your ta pe autoloade r . A wi de r ange of war ranty options ar e avail able to meet y our business u ptime needs. SupportP ac ks Support P acks are available wi th in 1 8 0 d ays o f yo u r p u rc h a s e. I f yo u c h o o s e to pur chase one , yo ur war[...]

  • Page 80

    80 Contacting HP Customer Support Appendix B Contacting HP Custom er Suppor t If your a utoloader fails dur ing the war r an ty peri od and the su ggesti ons in the documen tation do not sol ve the pr oblem, yo u can recei ve su pport by do ing the f ollo wing: ■ Access HP Support on the W orld Wi de W eb at http :/ /www .h p .co m/ support/stor [...]

  • Page 81

    Appendix B Contacting HP Custome r Support 81 Backup S oft w are Support While the autoloader pr oduct it self is supported b y Hewlett-P ack ard , all softw ar e prod ucts ar e support ed by in div idual s oftwar e vendo rs. W hen contacting t he software v endor for suppo rt, y ou will n eed the follo wing info rmation: ■ Y ou r nam e and telep[...]

  • Page 82

    82 Contacting HP Customer Support Appendix B ■ Unite d States (9 7 0) 63 5-1500 ; Monday - F rida y , 7 am - 5pm Mount ain Time ■ Ve n e z u e l a 800 4 7 888 (Caraca s 20 7 8488) European Customer Support Centers Monday - F ri day , 8:30 - 18: 00 (C.E.T) Note F or the latest list of phone num bers f or HP Customer Support, see http://ww w .hp.[...]

  • Page 83

    Appendix B Contacting HP Custome r Support 83 ■ Net herl ands + 31 (0) 20 606 8 7 51 ■ Norw ay + 4 7 22 11 6 29 9 ■ Po r t u g a l + 351 (0)1 318 00 6 5 ■ Spa in + 34 90 2 321 12 3 ■ Swe d e n + 46 (0) 8 619 217 0 ■ Swi t ze r la nd + 41 (0) 848 80 11 11 ■ Tu r k e y + 90 212 22 4 5 9 25 ■ United King dom + 44 (0) 171 512 5 2 02 Asi[...]

  • Page 84

    84 Contacting HP Customer Support Appendix B ■ Ko re a + 8 2 2 32 7 0 0 7 00 ■ Outsi de Seoul 080 999 0 7 00 ■ Mala ys ia + 60 3 29 5 256 6 ■ Ne w Zealan d + 64 9 35 6 6640 ■ Pe n a n g 1 300 88 00 28 ■ Philippines + 63 2 8 6 7 35 51 ■ Singapor e + 6 5 27 2 5 300 ■ Ta i wa n + 886 2 717 005 5 ■ Tha il an d + 66 2 661 4000 ■ Viet[...]

  • Page 85

    Appendix B W arranty Infor mation 8 5 W a rrant y Inform at ion HP Produc ts: HP Stor age W orks vs80 1/8 A utoloader Dur ation of limited war ran t y: One y ear 1. HP w arr ants HP hard war e , accessori es, and supplies against de fects in mat eri als and w or kmanship f or the pe ri od spec ifi ed abo ve . If Hew lett- P ack ard r eceiv es noti [...]

  • Page 86

    86 W arranty Inf ormation Appendix B T O THE EXTENT ALL O WED B Y L OCAL L A W , THE REMED IES IN THIS W ARR ANTY S T A TEMENT ARE THE CUST OMER’S SOLE AND EX CLU SIVE REMEDIES . EXCEP T AS I N D I C A T E D A BOV E, I N N O E VE N T W I L L H P O R I TS SU PPL I E RS B E L I A B L E F O R L OSS OF D A T A OR FOR DIRECT , SPECIAL , INCIDENT A L, [...]

  • Page 87

    87 A accessories 14 altitude specifications 73 Asia-Pacific telephone suppor t 83 autoloader registration 78 autoloader acce ssories 14 autoloader installation 8 autoloader reset 40 autoloader test 48 B back panel 11 backup software SCSI host adapter support 21 bulk erasing 29 , 56 C cable connection 19 cables SCSI 53 cartridge use 29 cartridges ex[...]

  • Page 88

    88 I importing cartridges 30 information cycle count 49 event log 49 warranty 2 information, gathered before contacting support 80 installation cabling 19 driver 21 HBA 21 powering on 19 rack 16 software 21 troubleshooting 53 installation overview 8 installing the autoloader 8 ISV application 21 L LEDs Clean Drive 26 , 59 Error 26 Media Attention 2[...]

  • Page 89

    89 Tape Tools 21 , 45 tapes 29 stuck 62 temperature and humidity spec- ifications 73 test system 48 troubleshooting 53 troubleshooting table 55 typographical conventions 2 U unloading cartridges 33 unpacking the autoloader 13 using cartridges 29 V verifying the connection 21 vibration specifications 73 W warranty 2 , 85 warranty options 79 write pr[...]

  • Page 90

    90[...]