HP (Hewlett-Packard) TC4400 manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) TC4400 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) TC4400 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) TC4400
- nom du fabricant et année de fabrication HP (Hewlett-Packard) TC4400
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) TC4400
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) TC4400 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) TC4400 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) TC4400, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) TC4400, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) TC4400. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    t Main tenan ce and Ser vice Gui de HP C ompaq tc44 00 T ablet P C Doc ument P ar t Number: 3 8 3 208-00 2 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensi ve information on identifying tablet PC features, components, and spare parts; troubleshooting tabl et PC problems; an[...]

  • Page 2

    © Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and use[...]

  • Page 3

    Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . [...]

  • Page 4

    iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11 3.4 Cable Kit . . . . . . . . . . . . . . [...]

  • Page 5

    Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . [...]

  • Page 6

    vi Maintenance and Servi ce Guide Cont en ts 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index[...]

  • Page 7

    Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Compaq tc4400 T ablet PC of fers advanced modularity , Intel® Core™ Duo and Celeron® M processors, and extensi ve multimedia support. HP Compaq tc44 00 T ablet P C[...]

  • Page 8

    1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ■ Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz), T2400 (1.83-GHz), and T2300 (1.67-GHz) or Intel Celeron M 1.60-GHz processors, v arying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with ov er 16.8 million colors ■ 100-, 80-, or 60-GB high-cap[...]

  • Page 9

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell Li-Ion battery pack ■ Audio speaker ■ V olume up, vo lume mute, and volume do wn buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Uni versal Serial Bus (USB) v . 2.0 (3 ports[...]

  • Page 10

    1–4 Maintenance and Servi ce Guide Produc t Descr iption 1 .2 Reset tin g t he T abl et P C If the tablet PC you are servicing has an unkno wn password, follo w the steps below to clear the passw ord. These steps also clear CMOS. ✎ The follo wing steps will not clear an unknown password if the stringent security option has been enabled in the B[...]

  • Page 11

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The tablet PC comes with po wer management features that extend battery pack operating time and conserv e power . The tablet PC supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke [...]

  • Page 12

    1–6 Maintenance and Servi ce Guide Produc t Descr iption 1 .4 External C ompon ents The external components on the front of the tablet PC are sho wn belo w and described in T able 1-1. F ront C omponents Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: An integrat ed wireless de vice, such as a wireless local area netw[...]

  • Page 13

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 3B a t t e r y l i g h t ■ Amber : A batter y pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber: A batter y pack that is the only av ailable po wer source has reached a low-battery condition. When the batter y pack reaches a critical low-b[...]

  • Page 14

    1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the ri ght side of the tablet PC are sho wn below and described in T able 1-2. R ight-Si de Compone nts[...]

  • Page 15

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Produces computer sound when connected to optional power stereo speak ers, headphones, ear b uds, a headset, or tele vision audio . 2 A udio-in (microphone) jack Connects an optional computer h[...]

  • Page 16

    1–10 Maintenance and Servi ce Guide Produc t Descr iption The external components on the left side of the tablet PC are sho wn below and described in T able 1-3. Lef t -Sid e Comp on en ts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the tablet PC . ✎ The purpose of se[...]

  • Page 17

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 3 Wireless button T urns the wireless functionality of the WLAN or Bluetooth de vice on or off, b ut does not establish a connection. ✎ To establish a wireless connection, a wireless network must already be set up. 4 USB por t Connects a USB 1.1- and 2.0-compliant de vice to the tablet [...]

  • Page 18

    1–12 Maintenance and Servi ce Guide Produc t Descr iption The external components on the re ar panel of the tablet PC are sho wn below and described in T able 1-4. Rea r P a n e l C om p o n en t s[...]

  • Page 19

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 Ta b l e 1 - 4 Rear P anel Components Item Component Function 1 USB por t Connects USB 1.1- and 2.0-compliant de vices to the tablet PC using a standard USB cable . 2 RJ-11 (modem) jack Connects a modem cable. Enab led with 56-K connectivity . 3 RJ-45 (network) jack Connects a network cab[...]

  • Page 20

    1–14 Maintenance and Servi ce Guide Produc t Descr iption The standard ke yboard components of the tablet PC are shown belo w and described in T able 1-5. Standar d K e yboar d Components[...]

  • Page 21

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 Function ke ys (6) Perf orm system and application tasks. When combined with the fn key , th e function ke ys f3 , f4 , and f8 through f11 perfo r m additional tasks as hotkeys . 2 caps lock ke y Enables caps loc k and tu[...]

  • Page 22

    1–16 Maintenance and Servi ce Guide Produc t Descr iption The tablet PC top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s[...]

  • Page 23

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 T able 1-6 T op Components Item Component Function 1 Left and right T ouchP ad b uttons (2) Function like the left and right b uttons on an e xter nal mouse. 2 T ouchP ad Mov es the pointer . Can be set to perf or m other mouse functions, such as scrolling, selecting, and double-clic king[...]

  • Page 24

    1–18 Maintenance and Servi ce Guide Produc t Descr iption The tablet PC display components are sho wn below and described in T able 1-7. Display C omponents[...]

  • Page 25

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 T able 1-7 Display Components Item Component Function 1 T ab let PC Input P anel Launch button Opens the Microsoft T ab let PC Input P anel application, which includes a handwriting pad and an on-screen ke yboard. 2 Rotate button Switches the image between landscape and por trait orientat[...]

  • Page 26

    1–20 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the tablet PC are sho wn below and described in T able 1-8. Bottom Components[...]

  • Page 27

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Base enclosure cov er Co vers the displa y cable connector . 2 Docking connector Connects the tablet PC to an optional docking de vice. 3 Accessor y batter y connector Connects an optional HP Ultra-Capacity Batter y or HP Extended[...]

  • Page 28

    1–2 2 Maintenance and Servi ce Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]

  • Page 29

    Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should r epair this equipment . All tr oubleshooting and r epair pr ocedure s are det ailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attemp[...]

  • Page 30

    2–2 Maintenance and Servi ce Guide T r oubleshooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sav e changes and exit , and then press enter . – or – ❏ Select File > Ignore changes and exit , and then press enter . – or – ❏[...]

  • Page 31

    T r oubleshooting Maintenance and Serv ice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change , or delete an Setup passw ord. P ow er-On Pass word Enter , change, or delete a po wer-on pass word. P assw ord Options (P assw ord options can be selected only when a power-on pa[...]

  • Page 32

    2–4 Maintenance and Servi ce Guide T r oubleshooting Selectin g from the Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Menu Select T o Do This HDD Self-T est Options Run a quic k co mprehensive self test on hard drives in the system that suppor t the test f eatures. Memor y Check Run a quick co mprehensiv e test on system memor y on the f ollowing[...]

  • Page 33

    T r oubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from th e S y s tem Configura tion Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the system. [...]

  • Page 34

    2–6 Maintenance and Servi ce Guide T r oubleshooting 2.2 T roubl eshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar[...]

  • Page 35

    T r oubleshooting Maintenance and Serv ice Guide 2–7 Flo wch ar t 2. 1—Initi al T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device[...]

  • Page 36

    2–8 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2.2—No P o w er , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC[...]

  • Page 37

    T r oubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2.3—No P o w er , P art 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y pack by recharging it, moving it to another computer , Pow e r o n ? Done Y Replace p[...]

  • Page 38

    2–10 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2.4—No P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E [...]

  • Page 39

    T r oubleshooting Maintenance and Serv ice Guide 2–11 Flowc ha r t 2.5 —N o P o wer , Part 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if applic[...]

  • Page 40

    2–12 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vide[...]

  • Page 41

    T r oubleshooting Maintenance and Serv ice Guide 2–13 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and [...]

  • Page 42

    2–14 Maintenance and Servi ce Guide T r oubleshooting F lo wcha rt 2 .8 —N on f un cti on i ng Do cki ng De v ic e (if applicable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall co[...]

  • Page 43

    T r oubleshooting Maintenance and Serv ice Guide 2–15 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P art 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections[...]

  • Page 44

    2–16 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 0—No OS Load ing , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P art 2. ” Reseat external hard drive. OS loading? Done Bo[...]

  • Page 45

    T r oubleshooting Maintenance and Serv ice Guide 2–17 Flowc h ar t 2. 1 1—No OS Loa d in g , H a rd Dr ive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go [...]

  • Page 46

    2–18 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2. 1 2—N o OS Loadin g , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P art 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette[...]

  • Page 47

    T r oubleshooting Maintenance and Serv ice Guide 2–19 Flo wch ar t 2. 1 3—No OS Load ing , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for syste[...]

  • Page 48

    2–20 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 4—No OS Loa ding , O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device .[...]

  • Page 49

    T r oubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 5—N o Audio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T u rn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ”[...]

  • Page 50

    2–2 2 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 6—No Audio, Part 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done R[...]

  • Page 51

    T r oubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wch ar t 2. 1 7—Nonfun ctionin g Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Re[...]

  • Page 52

    2–2 4 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2. 1 8—Nonfun ctionin g K e yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. O[...]

  • Page 53

    T r oubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wch ar t 2. 1 9—N onfunc tioning P ointin g De v ice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace [...]

  • Page 54

    2–2 6 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers [...]

  • Page 55

    Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the tablet PC serial number and tablet PC model number located on the bottom of the tablet PC. Seri[...]

  • Page 56

    3–2 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.2 Comp uter M ajor Com ponents Comp ute r Major Componen ts[...]

  • Page 57

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 12.1-inch, XGA, TFT displa y assembly (includes wireless antenna transceiv ers and cables, microphone, fingerpr int reader board, and displa y cable) 419156-001 2 Ke yboard co ver 383558-001[...]

  • Page 58

    3–4 Maintenance and Servi ce Guide Illustrated P arts Catalo g Comp ute r Major Componen ts[...]

  • Page 59

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 8 Memory modules PC2, 5300 2048-MB 1024-MB 512-MB 256-MB 419149-001 419145-001 419151-001 419147-001 PC2, 4200 2048-MB 1024-MB 512-MB 256-MB 419148-001 419144-001 419150-001 419146[...]

  • Page 60

    3–6 Maintenance and Servi ce Guide Illustrated P arts Catalo g 802.11a/b/g A TMC WLAN card for use in J apan 377408-291 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number[...]

  • Page 61

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–7 Comp ute r Major Componen ts[...]

  • Page 62

    3–8 Maintenance and Servi ce Guide Illustrated P arts Catalo g Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 10 Heat sink (includes thermal paste) 419161-001 11 Thermal shield 419162-001 12 Hinge saddle 419129-001 13 Processor s (include ther mal paste) Intel Core Duo T2600 (2.17-GHz) Int[...]

  • Page 63

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–9 Comp ute r Major Componen ts[...]

  • Page 64

    3–10 Maintenance and Servi ce Guide Illustrated P arts Catalo g Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 21 Base enclosure 419110-001 22 6-cell battery pack 419111-001 23 Hard drives (all 5400 rpm; include cover and fr ame) 100-GB 80-GB 60-GB 419124-001 419126-001 419125-001 24 Bluet[...]

  • Page 65

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–11 3. 3 P la sti cs Kit Ta b l e 3 - 2 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit 419157-001 Includes: 1 Bluetooth module cov er 2 PC Card slot bezel 3 Base enclosure cov er 4 Hard drive co ver 5 Memor y module compar tment cover 6 T a[...]

  • Page 66

    3–12 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.4 Ca bl e Kit Ta b l e 3 - 3 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit 419118-001 Includes: 1 Button board cable 2 Modem cable 3 Bluetooth module cable 4 P ointing stic k cable[...]

  • Page 67

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–13 3.5 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 4 Miscellaneous Spare P ar t Information Description Spare P ar t Number 8-cell travel battery 367456-001 External MultiBay II 366143-001 External MultiBay II po wer cable and stand 366144-001 HP Docking Station 413267-001 HP Docki[...]

  • Page 68

    3–14 Maintenance and Servi ce Guide Illustrated P arts Catalo g P ower supply , 65 watt 419107-001 Pow e r c o rd s Fo r u s e i n : A ustralia and New Zealand 350188-011 Belgium, Europe, Greece , Norwa y , and P or tugal 350188-021 Canada, F rench Canada, Latin America, T aiwan, Thailand, and the United States 350188-001 Denmark 350188-081 F ran[...]

  • Page 69

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–15 3.6 Sequen tial P art N umber Listin g Ta b l e 3 - 5 Sequential P ar t Number Listing Spare P ar t Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini Card WLAN module f or MO W use 337407-002 802.11a/b/g DynaStar WLAN Mini Card WLAN module f or ROW u se 337407-291 802.11a/[...]

  • Page 70

    3–16 Maintenance and Servi ce Guide Illustrated P arts Catalo g 359106-001 802.11b/g Silverton WLAN Mini Card WLAN module fo r M OW u s e 359107-001 802.11b/g Silverton WLAN card Mini Card WLAN module for ROW u se 366143-001 External MultiBay II 366144-001 External MultiBay II pow er cable and stand 367456-001 8-cell tra vel battery pack 373314-0[...]

  • Page 71

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–17 377792-001 802.11a/b/g FRLN WLAN Mini Card WLAN module f or use in Europe 380089-001 HP Docking Station Miscellaneous Plastics Kit 383520-001 Base enclosure cov er 383556-001 Screw Kit 383558-001 K eyboard co ver 383625-001 R TC batter y 391174-001 HP Docking Station 120-W A C adapte[...]

  • Page 72

    3–18 Maintenance and Servi ce Guide Illustrated P arts Catalo g 419116-001 System board 419117-001 Bluetooth module (i ncludes Bluetooth module cable) 419118-001 Cable Kit 419121-001 Digitizer 419122-001 Digitizer mesh 419123-001 Digitizer mylar 419124-001 100-GB hard drive (5400 rpm; includes cover and fr ame) 419125-001 60-GB hard drive (5400 r[...]

  • Page 73

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–19 419145-001 PC2, 5300 1024-MB memor y module 419146-001 PC2, 4200 256-MB memor y module 419147-001 PC2, 5300 256-MB memor y module 419148-001 PC2, 4200 2048-MB memor y module 419149-001 PC2, 5300 2048-MB memor y module 419150-001 PC2, 4200 512-MB memor y module 419151-001 PC2, 5300 51[...]

  • Page 74

    3–20 Maintenance and Servi ce Guide Illustrated P arts Catalo g 419171-061 K eyboard with poin ting stic k for use in Italy 419171-071 K eyboard with pointi ng stic k f or use in Spain 419171-081 K eyboard with pointi ng stic k f or use in Denmar k 419171-091 K eyboard with pointi ng stic k f or use in Norway 419171-111 K eyboard with pointing st[...]

  • Page 75

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–21 419171-BB1 K eyboard with pointi ng stic k f or use in Israel 419171-DD1 K eyboard with pointi ng stic k f or use in Iceland 431168-001 Displa y Brack et Ki t (includes display hinges) Ta b l e 3 - 5 Sequential P ar t Number Listing (Continued) Spare P ar t Number Description[...]

  • Page 76

    Maintenance and Serv ice Guide 4–1 4 Remo val and Repla cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ T [...]

  • Page 77

    4–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the tablet PC, place the subassembly (and all accompanying scre ws) [...]

  • Page 78

    Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enti ng Damage t o Re mo v able Dri v es Remov able dri ves are fragile components that must be handled with care. T o pre vent damage to the tablet PC, damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before remo[...]

  • Page 79

    4–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.4 Pre v enting El ec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many integrated circuits provide some protection, b ut in many[...]

  • Page 80

    Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–5 4.5 P a c k aging an d T ransportin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-s[...]

  • Page 81

    4–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]

  • Page 82

    Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–7 4.7 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10[...]

  • Page 83

    4–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es T able 4-1 sho ws how humidity af fects the electrostatic voltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity E[...]

  • Page 84

    Maintenance and Serv ice Guide 5–1 5 Remo val and Repla cemen t Procedur es This chapter provides remo val and replacement procedures. There are as many as 61 scre ws, in 9 dif ferent sizes, that may hav e to be remov ed, replaced, or loosened when servicing the tablet PC. Make special note of each scre w and scre w lock size and location during [...]

  • Page 85

    5–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 Serial N umber Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Seri al Nu mber Location[...]

  • Page 86

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disasse mbly Sequence C hart Use the chart belo w to determine the section number to be referenced when removing tablet PC components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the T ablet PC for Disassembly Batter y pack 0 5.4 [...]

  • Page 87

    5–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es Section Description # of Screws Remo ved 5.14 Mini Card WLAN Module 2 Å T o prev ent an unresponsive system and the display of a warning message, install only a Mini Card WLAN de vice authorized f or use in your tablet PC b y the gov er nmental agency that regulates wirele[...]

  • Page 88

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing th e T ablet PC for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the tablet PC. If you are unsure whether the tablet PC is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syst[...]

  • Page 89

    5–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. Remov e the battery pack by follo wing these steps: a. T urn the tablet PC upside do wn with the rear panel to ward you. b . Slide the battery release latch 1 to ward you. (The right side of the battery pack disengages from the tablet PC.) c. Lift the right side of the b[...]

  • Page 90

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 .4 Hard Driv e 1. Prepare the tablet PC for disassembly ( Section 5.3 ). Hard Drive Spare P art Number Information Hard drives (all 5400 rpm; incl ude cover , frame, and connector) 100-GB 80-GB 60-GB 419124-001 419126-001 419125-001[...]

  • Page 91

    5–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve cov er to the tablet PC. 3. Lift the left side of the hard dri ve cov er and swing it to the right 2 and remov e it. ✎ The hard dri ve cov er is av ailable using spare part 419128-001 and is also [...]

  • Page 92

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 4. Loosen the Phillips PM2.5×13.0 hard dri ve retention scre w 1 . 5. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the right 3 to disconnect it from the system board. 6. Remov e the hard driv e 4 . Re mov ing the Hard Dr i ve[...]

  • Page 93

    5–10 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 7. Remov e the four Phillips PM3.0×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. 8. Lift the frame straight up 2 to remov e if from the hard driv e. Re mov ing the Hard Dr i ve F r ame Re verse the abov e procedure to reassemble and install the hard d[...]

  • Page 94

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 5 .5 T abl et PC F eet The tablet PC feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 419157-001. Replac ing the T ablet PC F eet[...]

  • Page 95

    5–12 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .6 Bluetooth Modul e 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the hard driv e cov er ( Section 5.4 ). 3. Position the tablet PC with the front to ward you. 4. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the Bluetooth module cov er[...]

  • Page 96

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 6. Slide the Bluetooth module out of the tablet PC 1 . 7. Disconnect the Bluetooth module cable 2 from the board. Remo v ing the Bluetooth Module Re verse the abov e procedure to install the Bluetooth module.[...]

  • Page 97

    5–14 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .7 Exter nal M emor y Modul e 1. Prepare the tablet PC for disassembly (refer to Section 5.3 ). 2. Position the tablet PC with the front to ward you. Memory Module Spare Part Number Information PC2, 5300 2048-MB 1024-MB 512-MB 256-MB 419149-001 419145-001 419151-001 4191[...]

  • Page 98

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 3. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the tablet PC. 4. Lift the left side of the cov er and swing it to the right 2 to remov e the memory module compartment cov er . ✎ The memory module compartment cov er is i[...]

  • Page 99

    5–16 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the tablet PC.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module. ✎ Me[...]

  • Page 100

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 5 .8 K e yboar d C o v er 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Position the tablet PC with the front to ward you. 3. Remov e the two T orx8 T8M2.0×10.0 scre ws 1 and the two T orx8 T8M2.0×20.0 screws 2 that secure the ke yboard cove r to the tablet[...]

  • Page 101

    5–18 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. T urn the tablet PC right-side up with the front to ward you. 5. Open the tablet PC as far as possible. 6. Lift up the front edges of the ke yboard cover until the co ver disengages from the tablet PC. Re leasing the K e yboar d Co ver[...]

  • Page 102

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 7. Swing the right edge of the ke yboard cover forw ard until the cov er disengages from the tablet PC. Re mov ing the K e yboar d Co ver Re verse the abov e procedure to install the ke yboard cover .[...]

  • Page 103

    5–20 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 9 Keyb o a r d 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. T urn the tablet PC upside do wn with the front to ward you. Ke yboard Spare P art Number Information Belgium Brazil The Czech Repub lic Denmark E[...]

  • Page 104

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–21 4. Remov e the following: 1 Three T orx8 T8M2.0×10.0 scre ws 2 One T orx8 T8M2.0×5.0 scre w Re mov ing the K e yboar d Scr e ws[...]

  • Page 105

    5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. T urn the tablet PC right-side up with the front to ward you. 6. Open the tablet PC as far as possible. 7. Slide the ke yboard back 1 until the pointing stick cable is accessible. 8. Release the zero insertion force (ZIF) connector to which the pointing stick cable is [...]

  • Page 106

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 9. Lift the rear edge of the ke yboard 1 until it disengages from the tablet PC. 10. Slide the ke yboard forward 2 until it rests on the palm rest. 11. Release the ZIF connector to which the ke yboard cable is connected and disconnect the ke yboard cable 3 from the system [...]

  • Page 107

    5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 0 F a n 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Disconnect the fan cable 1 from the system board. 5. Remov e the three T orx8 T8M2.0×8.0 screws 2 that secu[...]

  • Page 108

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 5 . 1 1 Hea t Sink 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Remov e the fan ( Section 5.10 ). 5. Remov e the four T orx8 T82.5×8.0 screws that secure the heat sin[...]

  • Page 109

    5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 6. Lift the right side of the heat sink 1 to disengage it from the processor . 7. Slide the heat sink up and to the right 2 to remov e it. ✎ Due to the adhesi ve quality of the thermal paste located between the heat sink and processor , it may be necessary to mov e the [...]

  • Page 110

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Ther mal P as te Locati ons Re verse the abov e procedur[...]

  • Page 111

    5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 2 P ro c e s s o r ✎ All processor spare part kits include thermal paste. 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Remov e the fan ( Section 5.10 ). 5. Rem[...]

  • Page 112

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 6. Use a flat-bladed scre wdriv er to turn the processor locking scre w one-half turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 on the [...]

  • Page 113

    5–30 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 3 Internal Mem or y Module 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). Memory Module Spare Part Number Information PC2, 5300 2048-MB 1024-MB 512-MB 256-MB 419149-0[...]

  • Page 114

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–31 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the tablet PC.) 5. Slide the memory module aw ay from the socket at an angle 2 . 6. Remov e the memory m[...]

  • Page 115

    5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 4 Mi ni Card WL AN Modul e 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). Mini Card WLAN Module Spare P ar t Number Information 802.11b/g Silverton WLAN modu le for [...]

  • Page 116

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module, then disconnect the auxiliary and main antenna cables 1 from the Mini Card WLAN module. 5. Remov e the two Phillips PM2.0×5.0 scre ws 2 that secure the Mini Card WLAN modul[...]

  • Page 117

    5–34 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 5 Di splay Assembl y 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Remov e the keyboard ( Section 5.9 ). 4. Close the tablet PC. 5. T urn the tablet PC upside do wn with the rear panel to ward you. Displa[...]

  • Page 118

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 6. Remov e the two T orx8 T8M2.0×20.0 scre ws 1 that secure the base enclosure cov er to the tablet PC. 7. Remov e the base enclosure cov er 1 . Remo v ing the Base Enclo sure C ov er[...]

  • Page 119

    5–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 8. Disconnect the display cable from the system board. Disconnecting the Displa y Cable[...]

  • Page 120

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 9. T urn the tablet PC right-side up with the front to ward you. 10. Open the tablet PC as far as possible. 11. Disconnect the wireless ante nna cables from the Mini Card WLAN card 1 . 12. Disconnect the microphone cable 2 from the system board. 13. Remov e the wireless an[...]

  • Page 121

    5–38 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 14. Rotate the display clockwise 90 degrees 1 . 15. Remov e the two T orx8 T8M2.0×20.0 scre ws 2 and the two Phillips PM2.0×8.0 scre ws 3 that secure the display assembly to the tablet PC. Remo v ing the Display S cr ew s[...]

  • Page 122

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 16. Position the tablet PC with the rear panel to ward you. 17. Lift the display assembly slight ly until it disengages from the tablet PC 1 . 18. Route the display connector and cable through the opening 2 in the base enclosure. 19. Remov e the display assembly . Remo v i[...]

  • Page 123

    5–40 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 6 Button Boar d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. K eyboard cov er ( Section 5.8 ) b . K e yboard ( Section 5.9 ) c. Display assembly ( Section 5.15 ) Button Board Spare P art Number Information Button bo[...]

  • Page 124

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–41 2. Disconnect the button board cable 1 from the system board. 3. Remov e the Phillips PM2.0×4.0 screw 2 that secures the button board to the switch co ver . Re mov ing the Button Boar d Scr e w[...]

  • Page 125

    5–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. Lift the left side of the button board 1 until it rests at angle. 5. Remov e the button board 2 . Re mov ing the Button Boar d Re verse the abov e procedure to install the button board.[...]

  • Page 126

    Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 5. 1 7 T o p C ove r 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( Sect[...]

  • Page 127

    5–44 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 3. Remov e the sev en T orx8 T8M2.0×10.0 screws that secure the top cov er to the base enclosure. Re mov ing the T op C ov er Sc re w s, P ar t 1[...]

  • Page 128

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 4. T urn the tablet PC right-side up with the front to ward you. 5. Disconnect the T ouchPad cable 1 from the system board. 6. Remov e the two T orx8 T8M2.0×20.0 scre ws 2 and the Phillips PM2.0×4.0 scre w 3 that secure the top cove r to the tablet PC. Re mov ing the T o[...]

  • Page 129

    5–46 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 7. Disconnect the T ouchPad cable from the system board 1 . 8. Lift the rear edge of the top cov er 2 until it disengages from the base enclosure. 9. Lift the top cov er straight up 3 and remov e it. Re mov ing the T op C ov er Re verse the abov e procedure to install the [...]

  • Page 130

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 5. 1 8 T o u c h Pa d 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( Sect[...]

  • Page 131

    5–48 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 3. Remov e the four Phillips PM2.0×4.0 screws that secure the T ouchPad brack et to the top cover . Re mov ing the T ou chP ad Brac ket S cr ew[...]

  • Page 132

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 4. Lift the right side of the T ouchPad brack et 1 until it rests at an angle. 5. Slide the T ouchPad brack et to the right 2 and remove it. Re mov ing the T ou chP ad Brac ket[...]

  • Page 133

    5–50 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 6. Release the ZIF connector to which the T ouchPad cable is attached and disconnect the T ouchPad cable 1 . 7. Slide the T ouchPad 2 to the right and remo ve it. 8. If it is necessary to replace th e T ouchPad cable, disconnect the cable 3 from the T ouchPad board. Re mov[...]

  • Page 134

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–51 5. 1 9 S p e a ker 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( Section [...]

  • Page 135

    5–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 . 3. Remov e the two T orx8 T8M2.0×5.0 screws 3 that secure the speaker to the tablet PC. 4. Remov e the speaker 4 . Re mov ing the Speak er Re verse the abov e p[...]

  • Page 136

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 3 5 .20 Infrar ed Board 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( Sect[...]

  • Page 137

    5–54 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remov e the T orx8 T8M2.0×5.0 screw 2 that secures the infrared board to the system board. 4. Remov e the infrared board 3 . Re mov ing the Inf[...]

  • Page 138

    Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 5. 2 1 Sys t e m B o a r d ✎ When replacing the system board, make sure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.13 ) ■ Processor ( Section[...]

  • Page 139

    5–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. Disconnect the Bluetooth module cable 1 from the system board and remov e the cable. 3. Remov e the four T orx8 T8M2.0×5.0 screws 1 that secure the system board to the computer . Re mov ing the S ys tem Boar d Scr e ws, P art 1[...]

  • Page 140

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 4. Remov e the T orx8 T8M2.0×8.0 screw 2 that secures the hinge saddle to the tablet PC. 5. Remov e the hinge saddle 2 . 6. Remov e the T orx8 T8M2.0×8.0 screw 2 that secures the thermal shield to the tablet PC. 7. Remov e the thermal shield 4 . ✎ The hinge saddle is a[...]

  • Page 141

    5–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the video chip shield 1 and video chip 2 each time the shield is remov ed. Thermal paste is included with the system board spare part kit. Vi deo Chip Shield and V ideo Chip T hermal P aste Lo cations[...]

  • Page 142

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 8. Lift the left side of the system board 1 until the hard dri ve connector 2 is clear of the base enclosure. 9. Slide the system board to the left 3 to remov e it. Re mov ing the S ys tem Board Re verse the abov e procedure to install the system board.[...]

  • Page 143

    5–60 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .2 2 Modem Module 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. K eyboard cov er ( Section 5.8 ) d. K eyboard ( Section 5.9 ) e. Fan ( Section 5.10 ) f[...]

  • Page 144

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–61 3. Disconnect the modem cable from the two connectors 1 on the system board. 4. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the modem board to the system board. 5. Lift the right side of the modem board 3 to disconnect it from the system board. 6. Remov e the [...]

  • Page 145

    5–6 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 23 R TC B a t t e r y 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Switch cov er ( Section 5.8 ) d. K eyboard ( Section 5.9 ) e. Fan ( Section 5.10 [...]

  • Page 146

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 3 3. Remov e the R TC battery from the system board sock et. Re mov ing the RT C Batter y Re verse the abov e procedure to install the R TC battery . Make sure the R TC battery is installed with the “+” sign facing up.[...]

  • Page 147

    Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Ta b l e t P C Dimensions Metric U .S. Height (front to back) Width Depth 30.2 to 31.5 mm 285 mm 235 mm 1.19 to 1.24 in 11.22 in 9 in W eight 2.04 kg 4.5 lbs Input P ower Operating v oltage Operating current 18.5 V [...]

  • Page 148

    6–2 Maintenance and Servi ce Guide Spe cificat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperatin[...]

  • Page 149

    Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 12.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.300 × 0.300 mm 1024 × 768 RGB vertic[...]

  • Page 150

    6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T [...]

  • Page 151

    Specific at ions Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 10.8 V 4.8 Ah 52 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F t[...]

  • Page 152

    6–6 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 5 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Av ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Page 153

    Specific at ions Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natura l Ke yboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant A C—Link Audio Intel 82801DB/DBM SMBus Controller—24[...]

  • Page 154

    6–8 Maintenance and Servi ce Guide Spe cificat ions IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y ID[...]

  • Page 155

    Specific at ions Maintenance and Serv ice Guide 6–9 Ta b l e 6 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f [...]

  • Page 156

    6–10 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contro[...]

  • Page 157

    Specific at ions Maintenance and Serv ice Guide 6–11 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 -[...]

  • Page 158

    6–12 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 0[...]

  • Page 159

    Maintenance and Serv ice Guide A–1 A Scre w Li sting This appendix provides specif ication and reference information for the scre ws and screw locks used in the tablet PC. All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 373556-001.[...]

  • Page 160

    A–2 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×5 . 0 Sc re w Locati ons Ta b l e A - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo screws that secure the hard driv e cover to the tab let PC (documented in Section 5.4 ) 2 T wo screws that secure the memory mo d[...]

  • Page 161

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–3 Phillips P M2 .0×5 . 0 Sc re w Locati ons Ta b l e A - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Bluetooth co ver to the tab let PC (screws are captured on the cov er by C-cl ips; documented [...]

  • Page 162

    A–4 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×13 . 0 and Phillips P M3 . 0×4.0 S cr ew L ocations Ta b l e A - 2 Phillips PM2.5×13.0 Spring-Loade d Hard Drive Retention Scre w Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: 1 One screw that secures the hard driv e to the tablet PC (scre w is[...]

  • Page 163

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–5 T orx8 T8M2 .0×10. 0 Sc re w L ocations Ta b l e A - 4 T orx8 T8M2.0×10.0 Screw Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the k eyboard co ver to the tab let PC (documented in Section 5.8 ) mm[...]

  • Page 164

    A–6 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .0×10. 0 Sc re w L ocations Ta b l e A - 4 T orx8 T8M2.0×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the k eyboard to the tab let PC (documented in Section 5.9 ) mm[...]

  • Page 165

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–7 T orx8 T8M2 .0×10. 0 Sc re w L ocations Ta b l e A - 4 T orx8 T8M2.0×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 7 screws that secure the top co ver to the tab let PC (documented in Section 5.17 ) mm[...]

  • Page 166

    A–8 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .0×20. 0 Sc re w L ocations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the k eyboard co ver to the tab let PC (documented in Section 5.8 ) mm[...]

  • Page 167

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–9 T orx8 T8M2 .0×20. 0 Sc re w L ocations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the bas e enclosure co ver to the tab let PC (documented in Section 5.15 ) mm[...]

  • Page 168

    A–10 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .0×20. 0 Sc re w L ocations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tab let PC (documented in Section 5.15 ) mm[...]

  • Page 169

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–11 T orx8 T8M2 .0×20. 0 Sc re w L ocations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top co ver to the tab let PC (documented in Section 5.17 ) mm[...]

  • Page 170

    A–12 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .0×5 . 0 Sc re w Locati on Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the k eyboard to the tab let PC (documented in Section 5.9 ) mm[...]

  • Page 171

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–13 T orx8 T8M2 .0×5 . 0 Sc re w Locati ons Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Mi ni C a r d W L A N mo d u l e t o the tablet PC (documented in Section 5.14 ) mm[...]

  • Page 172

    A–14 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .0×5 . 0 Sc re w Locati ons Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo screws that secure the speak e r to the tablet PC (documented in Section 5.19 ) 2 One screw that secures the infr ared[...]

  • Page 173

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–15 T orx8 T8M2 .0×5 . 0 Sc re w Locati ons Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system boar d to the tab let PC (documented in Section 5.21 ) mm[...]

  • Page 174

    A–16 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .0×8. 0 Sc re w L ocations Ta b l e A - 7 T orx8 T8M2.0×8.0 Screw Color Qty . Length Thread Head Width Silver 7 8.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the f an to the tab let PC (documented in Section 5.10 ) mm[...]

  • Page 175

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–17 T orx8 T8M2 .0×8. 0 Sc re w L ocations Ta b l e A - 7 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 7 8.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tab let PC (documented in Section 5.15 ) mm[...]

  • Page 176

    A–18 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .0×8. 0 Sc re w L ocations Ta b l e A - 7 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 7 8.0 mm 2.0 mm 4.5 mm Where used: 1 One screw that secures the system b oard and hinge saddle to the tab let PC (documented in Section 5.21 ) 2 One screw that s[...]

  • Page 177

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–19 T orx8 T8M2 .5×8. 0 Sc r ew L ocations Ta b l e A - 8 T orx8 T8M2.5×8.0 Screw Color Qty . Length Thread Head Width Black 4 8.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the heat sink to the tab let PC (documented in Section 5.11 ) mm[...]

  • Page 178

    A–20 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×4. 0 Sc re w L ocations Ta b l e A - 9 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the b utton boar d to the tablet PC (documented in Section 5.16 ) 2 One screw that secures the top co ve r to t[...]

  • Page 179

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–21 Phillips P M2 .0×4. 0 Sc re w L ocations Ta b l e A - 9 PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the T ouchPad br a ck et to the top cover (documented in Section 5.18 ) mm[...]

  • Page 180

    A–2 2 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×4. 0 Sc re w L ocations Ta b l e A - 9 PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem module to the system board (documented in Section 5.22 ) mm[...]

  • Page 181

    Maintenance and Serv ice Guide B–1 B Soft w ar e B ac k u p and Rec o v er y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recov ery Manager . ✎ Form[...]

  • Page 182

    B–2 Maintenance and Servi ce Guide Softwar e Back up and Reco very Ba c king U p t he Sy stem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points. ■ Schedule backups. Ba c king U p Spec ific Files or[...]

  • Page 183

    Softwar e Back up and R ecov ery Maintenance and Serv ice Guide B–3 Ba c king U p t he En tire Hard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders. ✎ A copy of the entire hard dri ve image ca[...]

  • Page 184

    B–4 Maintenance and Servi ce Guide Softwar e Back up and Reco very Ba c king U p Modifications M ad e to th e Sys t e m When you back up modifications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if [...]

  • Page 185

    Softwar e Back up and R ecov ery Maintenance and Serv ice Guide B–5 Schedulin g Bac kups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next . 3. Schedule system recov ery points at specific interv als (no w , daily , weekly , or mon[...]

  • Page 186

    B–6 Maintenance and Servi ce Guide Softwar e Back up and Reco very ✎ If you do not hav e a CD or D VD b urner , a copy of the entire hard dri ve image can be stored on another hard dri ve or on a network dri ve. ■ Perf orm a r ecovery . Y ou can perform a full system recovery or recov er important files from the reco very partition on the har[...]

  • Page 187

    Softwar e Back up and R ecov ery Maintenance and Serv ice Guide B–7 ■ Number each disc before inserti ng it into the optical dri ve of the computer . ■ If necessary , you can cancel Recovery Media Creator before you hav e finished creating the reco very discs. The ne xt time you open Recov ery Media Creator , you will be prompted to continue [...]

  • Page 188

    B–8 Maintenance and Servi ce Guide Softwar e Back up and Reco very P erfor ming a Reco very from th e Hard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indo ws. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recov ery in W indo ws: 1. Back up all personal files. 2. S[...]

  • Page 189

    Maintenance and Serv ice Guide C–1 C Disp l ay Compon ent Recy c lin g Å W ARNIN G: The bac klight contains mer cury . Cautio n should be ex er c ised when r emo ving and handling the bac klight to a vo id damaging this component and cau sing exposur e to the mer cury . Ä CAUT ION: The pr ocedures in this appe ndix can r esult in damage to disp[...]

  • Page 190

    C–2 Maintenance and Serv ice Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The proced[...]

  • Page 191

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Remo v ing the Display Bez el S cr ew C ov ers and Sc r ew s[...]

  • Page 192

    C–4 Maintenance and Serv ice Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 . Remo v ing the Display Bez el[...]

  • Page 193

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in v erter 2 . Remo v ing the Display In verter[...]

  • Page 194

    C–6 Maintenance and Serv ice Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. Remo v ing the Display P anel Assembl y[...]

  • Page 195

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–7 7. T urn the display panel assembly upside do wn. 8. Remov e all screws that secure the display panel frame to the display panel. Remo v ing the Display P anel F rame Sc r ew s[...]

  • Page 196

    C–8 Maintenance and Serv ice Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. Re mov ing the Display F r ame[...]

  • Page 197

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r . Re mov ing the Backligh t Co ver[...]

  • Page 198

    C–10 Maintenance and S ervice Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. Re leasing the Backli ght Cables[...]

  • Page 199

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–11 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel. Re mov ing the Backligh t Fr ame[...]

  • Page 200

    C–12 Maintenance and S ervice Guide Display C omponent Recy cling Å W ARNIN G: The bac klight contains mer cury . Cautio n should be ex er c ised when r emo ving and handling the bac klight to a vo id damaging this component and cau sing exposur e to the mer cury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backligh t[...]

  • Page 201

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. Re leasing the[...]

  • Page 202

    C–14 Maintenance and S ervice Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.[...]

  • Page 203

    Maintenance and Serv ice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

  • Page 204

    D–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 205

    Connector P in Assi gnments Maintenance and Serv ice Guide D–3 Ta b l e D - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er t ical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

  • Page 206

    D–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 207

    Connector P in Assi gnments Maintenance and Serv ice Guide D–5 Ta b l e D - 6 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Un used 4 Unused 8 Unused[...]

  • Page 208

    D–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

  • Page 209

    Maintenance and Serv ice Guide E–1 E P o w er Cord Set Requiremen ts 3-Con duc tor P ow er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is p[...]

  • Page 210

    E–2 Maintenance and Servi ce Guide P o wer C ord Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible fo[...]

  • Page 211

    P o w er Cord Set R equirements Maintenance and Serv ice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicab le Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n [...]

  • Page 212

    E–4 Maintenance and Servi ce Guide P o wer C ord Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduc[...]

  • Page 213

    Maintenance and Serv ice Guide Index–1 Ind e x A accessory battery connector 1–21 arrow keys 1–15 audio troubleshooting 2–21 audio-in jack location 1–9 pin assignments D–2 audio-out jack location 1–9 pin assignments D–1 B base enclosure cover location 1–21 spare part number 3–8 , 3–17 base enclosure, spare part number 3–10 ,[...]

  • Page 214

    Index–2 Maintenance and S ervice Guide Index left-side 1–10 , 1–12 rear 1–10 , 1–12 right-side 1–8 top 1–16 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File Menu 2–2 overview 2–1 Security Menu 2–3 connector pin assignments audio-in D–2 audio-out D–1 external monitor D–3 monitor D–3 RJ-11 D–4 RJ-45 D–5 S[...]

  • Page 215

    Index Maintenance and Serv ice Guide Index–3 E electrostatic discharge 4–4 , 4–8 expansion product, troubleshooting 2–14 external monitor port location 1–13 pin assignments D–3 External MultiBay II power cable and stand, spare part number 3–13 , 3–16 External MultiBay II, spare part number 3–13 , 3–16 F fan removal 5–24 spare [...]

  • Page 216

    Index–4 Maintenance and S ervice Guide Index heat sink removal 5–25 spare part number 3–8 , 3–19 , 5–25 hinge saddle removal 5–57 spare part number 3–8 , 3–18 HP Docking Station 120-W AC adapter, spare part number 3–17 HP Docking Station Miscellaneous Plastics Kit, spare part number 3–13 , 3–17 HP Docking Station, spare part n[...]

  • Page 217

    Index Maintenance and Serv ice Guide Index–5 modem cable illustrated 3–12 removal 5–61 modem jack location 1–13 pin assignments D–4 modem module removal 5–60 spare part number 3–8 , 3–18 , 5–60 troubleshooting 2–26 monitor port location 1–13 pin assignments D–3 MultiBay DVD/CD-RW Combo Drive, spare part number 3–13 , 3–1[...]

  • Page 218

    Index–6 Maintenance and S ervice Guide Index processor removal 5–28 spare part numbers 3–8 , 3–17 , 3–19 , 5–28 Q Q button 1–19 R rear components 1–10 , 1–12 removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 RJ-11 jack location 1–13 pin assignments D–4 RJ-45 jack location 1–13 pin assignmen[...]

  • Page 219

    Index Maintenance and Serv ice Guide Index–7 thermal shield removal 5–57 spare part number 3–8 , 3–19 tools required 4–1 top components 1–16 top cover removal 5–43 spare part number 3–3 , 3–19 , 5–43 TouchPad 1–17 removal 5–47 spare part number 3–3 , 3–19 , 5–47 TouchPad buttons 1–17 TouchPad cable, disconnecting 5?[...]