HP (Hewlett-Packard) tc4200 manuel d'utilisation

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Un bon manuel d’utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) tc4200 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) tc4200 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) tc4200
- nom du fabricant et année de fabrication HP (Hewlett-Packard) tc4200
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) tc4200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) tc4200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) tc4200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) tc4200, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) tc4200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) tc4200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Mainten ance and Ser vice Gu id e HP Co mpaq tc4 200 T ablet P C Doc ument P ar t Number : 440 2 3 2 -001 October 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensi ve information on identifying tablet PC features, components, and spare parts; troubleshooting tabl et PC problems;[...]

  • Page 2

    © Copyright 2006 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and u[...]

  • Page 3

    Maintenance and Serv ice Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

  • Page 4

    iv Maintenance and Servi ce Guide Cont ent s 4 Illustrated Parts Catalog 4.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Tablet PC Major Components . . . . . . . . . . . . . . . . . . 4–2 4.3 Miscellaneous Plastics/ Hardware Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 4.4 Miscellaneous C[...]

  • Page 5

    Conte nts Maintenance and Servi ce Guide v 6 Removal and Replacement Procedures 6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 6.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 6–3 6.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 6–5 6.4 Hard Drive . . . . . . . . . . . . . . . [...]

  • Page 6

    vi Maintenance and Servi ce Guide Cont ent s 7 Specifications A Connector Pin Assignments B S c r e w L i s t i n g C Power Cord Set Requirements Index[...]

  • Page 7

    Maintenance and Serv ice Guide 1–1 1 Pr oduct Descriptio n The HP Compaq tc4200 T ablet PC offers adv anced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP Compaq tc4 200 T ablet PC[...]

  • Page 8

    1–2 Maintenance and Service Guide Produc t D esc ription 1.1 F e a t u r e s ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, or Intel Celeron M 1.50-GHz processor , varying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with ov er 16.8 million colors ■ 80-, 60-, or 40-GB high-capacity hard dri ve, varyi[...]

  • Page 9

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–3 ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell Li-Ion battery pack, v arying by tablet PC model ■ Audio speaker ■ V olume up, vo lume mute, and volume do wn buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Uni versal Seria[...]

  • Page 10

    1–4 Maintenance and Service Guide Produc t D esc ription 1 .2 Reset ting t he T a blet PC If the tablet PC you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the tablet PC for disassembly (refer to Section 6.3, “Preparing the T ablet PC for Disassembly , ” for more in[...]

  • Page 11

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The tablet PC comes with po wer management features that extend battery operating time and conserv e power . The tablet PC supports the follo w ing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys f[...]

  • Page 12

    1–6 Maintenance and Service Guide Produc t D esc ription 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the tablet PC are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: One or more optional internal wireless de vices, such [...]

  • Page 13

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–7 3B a t t e r y l i g h t ■ Amber : A battery pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber: A batter y pack that is the only av ailable pow er source has reached a low-battery condition. When the batter y reaches a critical lo w-battery[...]

  • Page 14

    1–8 Maintenance and Service Guide Produc t D esc ription The external components on the ri ght side of the tablet PC are sho w n belo w and described in T able 1-2. R ight-Side C omponents[...]

  • Page 15

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connects an optional headphone or powered stereo speak ers. Also connects the audio function of an audio/video de vice, such as a tele vision or VCR. 2 A udio-in (microphone) jack Connects an op[...]

  • Page 16

    1–10 Maintenance and Servi ce Guide Produc t D esc ription The external components on the left side of the tablet PC are sho w n belo w and described in T able 1-3. Lef t -Side Comp one nts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the tablet PC . ✎ The purpose of s[...]

  • Page 17

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–11 3 Wireless button (select models only) T urns the wireless functionality of the WLAN or Bluetooth de vice on or off, but does not establish a connection. ✎ To establish a wireless connection, a wireless network must already be set up. 4 USB por t Connects a USB 1.1- and 2.0-compliant de [...]

  • Page 18

    1–12 Maintenance and Servi ce Guide Produc t D esc ription The external components on the re ar panel of the tablet PC are sho w n belo w and described in T able 1-4. Rea r P a ne l C om po ne nt s[...]

  • Page 19

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–13 Ta b l e 1 - 4 Rear P anel Components Item Component Function 1 USB por t Connects USB 1.1- and 2.0-compliant de vices to the tablet PC using a standard USB cable . 2 RJ-11 (modem) jack Connects a modem cable. Enab led with 56K connectivity . 3 RJ-45 (network) jack Connects a network cable[...]

  • Page 20

    1–14 Maintenance and Servi ce Guide Produc t D esc ription The standard ke yboard components of the tablet PC are sho wn belo w and described in T able 1-5. Standar d K ey board Components[...]

  • Page 21

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the fn key , th e function ke ys f3 , f4 , and f8 through f11 perfo rm additional tasks as hotkeys . 2 caps lock ke y Enables caps loc k and tur[...]

  • Page 22

    1–16 Maintenance and Servi ce Guide Produc t D esc ription The tablet PC top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s[...]

  • Page 23

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–17 T able 1-6 T op Components Item Component Function 1 Left and right T ouchP ad buttons (2) Function like the left and right b uttons on an e xter nal mouse. 2 T ouchP ad Moves the pointer . Can be set to perf or m other mouse functions, such as scrolling, selecting, and double-clic king. 3[...]

  • Page 24

    1–18 Maintenance and Servi ce Guide Produc t D esc ription The tablet PC display components are sho wn below and described in T able 1-7. Display C omponents[...]

  • Page 25

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–19 T able 1-7 Display Components Item Component Function 1 Internal microphone Records sound. 2 T ab let PC Input Panel Launch button Opens the Microsoft T ab let PC Input Panel application, which includes a handwriting pad and an on-screen ke yboard. 3 Rotate button Switches the image betwee[...]

  • Page 26

    1–20 Maintenance and Servi ce Guide Produc t D esc ription The external components on the bottom of the tablet PC are sho w n belo w and described in T able 1-8. Bottom Components[...]

  • Page 27

    Pr oduct Descr iption Maintenance and Serv ice Guide 1–21 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Base enclosure cov er Cov ers the display cab le connector . 2 Docking connector Connects the tablet PC to an optional docking de vice. 3 T r avel battery connector Connects an optional trav el batter y . 4 V ents (3) Enable airflo[...]

  • Page 28

    1–2 2 Maintenance and Servi ce Guide Produc t D esc ription 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the tablet PC. Refer to Chapter 4, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 6, “Remov al and Replacement Procedures, ” for disassembly steps. Th[...]

  • Page 29

    Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W AR NING: Only author iz ed technic ians tr ained by HP should r epair this equipment . All troubles hooting and r epair pr ocedures ar e detailed to allo w only subassembl y-/module -level r epair . Because of the comple xity of the indiv idual boards and su bassemblies, do no[...]

  • Page 30

    2–2 Maintenance and Service Guide T roubleshooting Accessing Com puter Setup The information and settings in Computer Setup are accessed from the File , Security , To o l s , and Adv anced menus. 1. Open Computer Setup by turning on or restarting the tablet PC. Press f10 while the F10 = Based Setup message is displayed in the lo wer-left corner o[...]

  • Page 31

    T roubleshooting Maintenance and Serv ice Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Sa ve changes and exit , and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you have entered is sa ved. Sele cting f rom the F ile Menu [...]

  • Page 32

    2–4 Maintenance and Service Guide T roubleshooting Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change , or delete an HP Administrator pass word. P ower-on pass word Enter , change, or delete a pow er-on password. P assword options ■ Enable/Disab le str ingent security . ■ [...]

  • Page 33

    T roubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quic k or comprehensive self-test on an y hard drive in the system. Battery Inf or mation View informatio n about any battery packs in the tablet PC . Memor y Check ■ Run a self-test[...]

  • Page 34

    2–6 Maintenance and Service Guide T roubleshooting Selec ting from t he Adv an ced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) C hange the Computer Setup language. Boot options ■ Enable/Disab le MultiBoot, which sets a star tup sequence that can include most bootable de vices and media in the system. ■ Set th[...]

  • Page 35

    T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T roub leshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowcharts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar[...]

  • Page 36

    2–8 Maintenance and Service Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart [...]

  • Page 37

    T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2. 1—Initial T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17— Nonfunctioning De vice. [...]

  • Page 38

    2–10 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow er up on batter y power? Po wer up on AC power[...]

  • Page 39

    T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check batter y by recharging it, moving it to another tablet PC, or replacing it. Pow er on ? Done Y R[...]

  • Page 40

    2–12 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in tablet PC and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet. Po wer LE D on? Pow[...]

  • Page 41

    T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc har t 2. 5—N o P ow er , P a rt 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open tablet PC. Loose or damaged parts? Y Close tablet PC and retest. Pow er o n? Done N Replace the following items (if appli[...]

  • Page 42

    2–14 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between tablet PC and tab let PC display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. V[...]

  • Page 43

    T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that tablet PC is properly seated in docking device, for bent pins on cable, and [...]

  • Page 44

    2–16 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.8—Nonfunc tioning Doc king De vice (if applicable) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall tablet PC into docking device. Docking device operating? Docking de[...]

  • Page 45

    T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc har t 2.9—No Opera ting S y stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections,[...]

  • Page 46

    2–18 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 0— No OS Loa din g , H ard Drive, Pa r t 1 Go to “Flowchart 2.17—No nfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]

  • Page 47

    T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wc har t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to [...]

  • Page 48

    2–20 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2— No O S Loa din g , H ard Drive, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or[...]

  • Page 49

    T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 3—N o OS Loading , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyst[...]

  • Page 50

    2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loa ding , Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot tablet PC. Go to “Flowchart 2.17—No nfunctioning Device . ” Go to “Flowchart 2.17—Non functioning Device [...]

  • Page 51

    T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 5—No Audio, P ar t 1 No audio. N Ta b l e t P C i n docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchart 2.17—Non functioning Device [...]

  • Page 52

    2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6 —No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

  • Page 53

    T roubleshooting Maintenance and Serv ice Guide 2–25 F lo w chart 2 . 1 7— Non fu nct io ni ng De vic e Done Any physical device detected? Y N Unplug the nonfunctioning device from the tablet PC and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device[...]

  • Page 54

    2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 8—N onfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external keyboard. Reseat internal keyboard connector (if applicable). Replace inter[...]

  • Page 55

    T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wc har t 2. 1 9—N onfunctionin g P ointing De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external pointing device. Reseat internal pointing device connector (if applicable). Replace intern[...]

  • Page 56

    2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.20—No Net work/Modem Conne c tio n Y Disconnect all power from the tablet PC and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

  • Page 57

    Maintenance and Serv ice Guide 3–1 3 Soft war e U pda te and Rec o v e r y Soft ware Upda tes T o stay current with the ne west technology and maintain optimal performance, install the latest versions of HP softw a re on your computer as they become a vailable. T o update HP software: 1. Identify your computer model, product category , and series[...]

  • Page 58

    3–2 Maintenance and Service Guide Softwar e Update and Recov er y Accessin g Com puter Informa tion Before you access the updates for your computer , collect the follo wing information: ■ The product cate gory is tablet PC. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the s[...]

  • Page 59

    Softwar e Update and Reco very Maintenance and Serv ice Guide 3–3 Obtainin g th e Suppor t Soft w are Disc The Support Softwar e disc provides HP software updates and installation instructions. The disc includes device dri vers, BIOS updates, and utilities. T o purchase the current Support Softwar e disc or a subscription that provides both the c[...]

  • Page 60

    3–4 Maintenance and Service Guide Softwar e Update and Recov er y T o do wnload a BIOS update: 1. Access the page on the HP W eb site that provides softw are for your computer: ❏ Select Start > Help and Support , and then click a software update link. – or – ❏ V isit the HP W eb site at http://www .hp.com/support . 2. Follo w the instr[...]

  • Page 61

    Softwar e Update and Reco very Maintenance and Serv ice Guide 3–5 2. In the left pane of the W indows Explorer windo w: a. Click My Computer and then your hard dri ve designation. The hard dri ve designation is typically Local Disk (C:). b . Using the hard dri ve path you recorded earlier , open the folder on your hard dri ve that contains the up[...]

  • Page 62

    3–6 Maintenance and Service Guide Softwar e Update and Recov er y T o recov er the BIOS: 1. If the nonfunctioning notebook is docked in an optional docking de vice, undock the notebook. 2. Attach the USB diskette dri ve directly to a USB port on the nonfunctioning notebook. (USB hubs are not supported for BIOS recov ery). 3. Insert the correct R [...]

  • Page 63

    Maintenance and Serv ice Guide 4–1 4 I llustrated P ar ts Ca talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 4. 1 S erial N umber Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC. Seri al Number Lo[...]

  • Page 64

    4–2 Maintenance and Service Guide Illustrated P art s Catalog 4.2 T a blet PC Major Com ponents Ta b l e t PC M a j o r C o m p o n e n t s[...]

  • Page 65

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–3 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components Item Description Spare P ar t Number 1 12.1-inch, XGA, TFT displa y assembly (includes wireless antenna boards and cables) 383548-001 Display Hinge Kit (not illustrated) 383531-001 2 Ke yboard cover 383519-001 3 Ke yboards , w[...]

  • Page 66

    4–4 Maintenance and Service Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

  • Page 67

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–5 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 4 Button board (includes b utton board cable) 383511-001 5 T op cover 383561-001 6 Fan 383528-001 7 T ouchPad 383562-001 T ouchPad cab l e (not illustrated, included in the Cab [...]

  • Page 68

    4–6 Maintenance and Service Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

  • Page 69

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–7 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 9 Mini PCI communications car ds 802.11b/g Silverton wireles s local access networ k (WLAN) card, f or use in most of the wor ld 802.11b/g Silverton WLAN card , for use in the r[...]

  • Page 70

    4–8 Maintenance and Service Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

  • Page 71

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–9 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 11 Processor s (include thermal paste) Intel P entium M 2.13-GHz Intel P entium M 2.00-GHz Intel P entium M 1.86-GHz Intel P entium M 1.73-GHz Intel P entium M 1.60-GHz 383555-0[...]

  • Page 72

    4–10 Maintenance and Servi ce Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

  • Page 73

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–11 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 17 Base enclosure co ver 383521-001 18 Infrared board (includes cab le) 383513-001 19 Base enclosure 383509-001 20 6-cell battery pack 383510-001 21 Hard drives (all 5400 rpm; [...]

  • Page 74

    4–12 Maintenance and Servi ce Guide Illustrated P art s Catalog 4.3 Miscell aneous Plasti cs/ Har dw ar e Ki t T able 4-2 Spare P ar t Number 383549-001 Item Description 1 Bluetooth cov er 2 PC Card slot space sav er 3 Hard drive co ver 4 Memor y module compar tment cov er (includes 2 captive scre ws) 5 T ablet PC f eet (5)[...]

  • Page 75

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–13 4.4 Miscell aneous C abl e Kit Ta b l e 4 - 3 Spare P ar t Number 383516-001 Item Description 1 LED board cable 2 RJ-11 cable 3 T ouchPad cab le 4 Bluetooth cable[...]

  • Page 76

    4–14 Maintenance and Servi ce Guide Illustrated P art s Catalog 4.5 Miscell aneous (Not I llus trated) Ta b l e 4 - 4 Miscellaneous Spare P ar t Information Description Spare P ar t Number Label Kit 383533-001 Adjustable notebook stand 372420-001 Adv anced Docking Station 374804-001 Docking Station 374803-001 Docking Station Miscellaneous Plastic[...]

  • Page 77

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–15 Pow e r c o r d s (Continued) Fo r u s e in : Italy 350188-061 Japan 350188-291 The Netherlands 350188-331 P eople’ s Republic of China 350188-AA1 Saudi Arabia 350188-171 Spain 3501880-071 Sweden/Finland 350188-B71 Screw Kit (includes the f ollowing screws; ref er to Appendix B, ?[...]

  • Page 78

    4–16 Maintenance and Servi ce Guide Illustrated P art s Catalog 4.6 Sequenti al P art N umber Listing Ta b l e 4 - 5 Sequential P ar t Number Listing Spare P ar t Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini PCI communications card, f or use in most of the wor ld 337407-002 802.11a/b/g DynaStar WLAN Mini PCI communications card, f[...]

  • Page 79

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–17 350188-BB1 P ower cord f or use in Israel 359106-001 802.11b/g Silv erton WLAN Mini PCI communications card, f or use in most of the world 359107-001 802.11b/g Silv erton WLAN card Mini PCI communications card, f o r use in the rest of the world 370429-001 Bluetooth wireless module [...]

  • Page 80

    4–18 Maintenance and Servi ce Guide Illustrated P art s Catalog 383458-081 K eyboard with pointi ng stic k f o r use in Denmark 383458-091 K eyboard with pointi ng stic k f or use in Norway 383458-101 K eyboard with pointi ng stick f or use in Sweden 383458-111 K eyboard with pointing stick f or use in Switzerland 383458-121 K eyboard with pointi[...]

  • Page 81

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–19 383458-DD1 K eyboard with pointi ng stic k f or use in Iceland 383509-001 Base enclosure 383510-001 6-cell batter y pac k 383511-001 Button board (inc ludes button board cab le) 383513-001 Infrared board (includes cab le) 383515-001 System board 383516-001 Miscellaneous Cable Kit 38[...]

  • Page 82

    4–20 Maintenance and Servi ce Guide Illustrated P art s Catalog 383542-001 PC24200 512-MB memor y module 383545-001 TPM security module 383548-001 12.1-inch, XGA, TFT disp lay assemb ly (includes wireless antenna boards and cables) 383549-001 Miscellaneous Plastics/Hardware Kit 383551-001 Intel P entium M 1.60-GHz processor (includes ther mal pas[...]

  • Page 83

    Maintenance and Serv ice Guide 5–1 5 Remo val and R ep l acement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 5 . 1 T oo ls Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriver ■ Phillips P0 scre wdriver ■ T[...]

  • Page 84

    5–2 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 5 .2 Ser vice Consi derat ions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the tablet PC, place the subassembly (and all accompanying scre ws) a[...]

  • Page 85

    Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 5–3 5. 3 P r eve n t i n g D a m a g e t o Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the tablet PC, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Befo[...]

  • Page 86

    5–4 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 5 .4 Pre venting Elec trosta tic Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many c[...]

  • Page 87

    Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 5–5 5 .5 P a c k aging an d T rans portin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-[...]

  • Page 88

    5–6 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 5 .6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 5-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work[...]

  • Page 89

    Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 5–7 5 .7 Groundin g Equip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10%[...]

  • Page 90

    5–8 Maintenance and Service Guide Remo val and R eplacement Preliminar ies T able 5-1 sho ws ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 5-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 5 - 1 T y pical Electr ostatic V oltage Levels Relative Humidity E[...]

  • Page 91

    Maintenance and Serv ice Guide 6–1 6 Remo val and R ep l acement Procedur es This chapter provides remo val and replacement procedures. There are 59 scre ws and screw locks, in 11 dif ferent sizes, that may hav e to be removed, replaced, or loosened when servicing the tablet PC. Make special note of each scre w and screw lock size and location du[...]

  • Page 92

    6–2 Maintenance and Service Guide Remo val and R eplacement Procedur es 6. 1 S erial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Seri al Number Location[...]

  • Page 93

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–3 6. 2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing tablet PC components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 6.3 Preparing the tablet PC f or disassembly Batter y pack 0 6.4 H[...]

  • Page 94

    6–4 Maintenance and Service Guide Remo val and R eplacement Procedur es Section Description # of Screws Remo ved 6.12 Heat sink 4 6.13 Processor 1 loosened 6.14 Internal memor y module 0 6.15 Mini PCI communications card 0 Å T o prev ent an unresponsive system and the displa y of a warning message, install only a Mini PCI de vice author ized f o[...]

  • Page 95

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 6.3 Preparing th e T a bl et P C for Disasse mbly Before you begin an y removal or installation procedures: 1. Shut do wn the tablet PC. If you are unsure whether the tablet PC is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syst[...]

  • Page 96

    6–6 Maintenance and Service Guide Remo val and R eplacement Procedur es 4. Remov e the battery pack by follo wing these steps: c. T urn the tablet PC upside do wn with the rear panel to ward you. d. Slide the battery release latch 1 to ward you. (The left side of the battery pack disengages from the tablet PC.) e. Lift the left side of the batter[...]

  • Page 97

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–7 6.4 H ard D rive 1. Prepare the tablet PC for disassembly ( Section 6.3 ). Hard Drive Spare P art Number Information Hard drives (all 5400 rpm; incl ude cover , frame , and connector) 80-GB 60-GB 40-GB 383527-001 383526-001 383525-001[...]

  • Page 98

    6–8 Maintenance and Service Guide Remo val and R eplacement Procedur es 2. Remov e the two PM2.0×5.0 screws 1 that secure the hard dri ve co ver to the tablet PC. 3. Lift the right side of the hard dri ve co ver and swing it to the left 2 to remov e it. ✎ The hard dri ve co ver is included in the Miscellaneous Plastics/Hardware Kit, spare part[...]

  • Page 99

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–9 4. Loosen the PM2.5×13.0 hard dri ve retention scre w 1 . 5. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the left 3 to disconnect it from the system board. 6. Remov e the hard driv e. Re mo v i ng the Har d Dri ve[...]

  • Page 100

    6–10 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 7. Remov e the four PM3.0×4.0 screws 1 that secure the hard dri ve frame to the hard driv e. 8. Lift the frame straight up 2 to remov e if from the hard driv e. 9. Remov e the hard driv e connector 3 . Re mo v i ng the Har d Dri ve F rame Re verse the abo ve procedure to r[...]

  • Page 101

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–11 6.5 T a blet PC F eet The tablet PC feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 383549-001. Replac ing the T ablet P C F eet[...]

  • Page 102

    6–12 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.6 Bluetooth Module 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the hard driv e cover ( Section 6.4 ). 3. Position the tablet PC with the front to ward you. 4. Loosen the two PM2.0×5.0 scre ws 1 that secure the Bluetooth cov er to the tablet PC. 5[...]

  • Page 103

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–13 6. Slide the Bluetooth module out of the tablet PC 1 . 7. Disconnect the Bluetooth module cable 2 from the board. Remo ving the Bluet ooth Module Re verse the abo ve procedure to install the Bluetooth module.[...]

  • Page 104

    6–14 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.7 Exte rna l M em or y Mod ul e 1. Prepare the tablet PC for disassembly (refer to Section 6.3 ). 2. Position the tablet PC with the front to ward you. Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536-001 383542-001 383538-001 PC23200 1024 [...]

  • Page 105

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–15 3. Remov e the two PM2.0×5.0 screws 1 that secure the memory module compartment cov er to the tablet PC. 4. Lift the left side of the cov er and swing it to the right 2 to remov e the memory module compartment cover . ✎ The memory module compartment cov er is included in[...]

  • Page 106

    6–16 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the tablet PC.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module. ✎ Mem[...]

  • Page 107

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–17 6.8 TP M Sec u rit y Ca rd 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the memory module compartment cover ( Section 6.7 ). 3. Remov e the PM1.5×3.5 screw 1 that secures the TPM security card to the tablet PC. 4. Lift up on the rear edge of the TPM[...]

  • Page 108

    6–18 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.9 K e yboard Co v er 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Position the tablet PC with the front to ward you. 3. Remov e the two T8M2.0×9.0 screws 1 and the tw o T8M2.0×18.0 scre ws 2 that secure the ke yboard cover to the tablet PC. Re mo v i ng [...]

  • Page 109

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–19 4. T urn the tablet PC right-side up with the front to ward you. 5. Open the tablet PC as far as possible. 6. Lift up the front edges of the ke yboard cov er until the cover disengages from the tablet PC. Re leasing the K e yboar d Co ver[...]

  • Page 110

    6–20 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 7. Swing the right edge of the ke yboard cover forward until the cov er disengages from the tablet PC. Re mov ing the K ey board C ove r Re verse the abo ve procedure to install the ke yboard cover .[...]

  • Page 111

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–21 6. 1 0 K e yb oard 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. T urn the tablet PC upside do wn with the front to ward you. Ke yboard Spare P ar t Number Information K eyboards, with pointing stic k Asia P aci[...]

  • Page 112

    6–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Remov e the following: 1 Three T8M2.0×9.0 scre ws 2 One T8M2.0×5.0 scre w Re mov ing the K ey board Sc re ws[...]

  • Page 113

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–2 3 5. T urn the tablet PC right-side up with the front to ward you. 6. Open the tablet PC as far as possible. 7. Slide the ke yboard back 1 until the pointing stick cable is accessible. 8. Release the zero insertion force (ZIF) connector to which the pointing stick cable is c[...]

  • Page 114

    6–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 9. Lift the rear edge of the ke yboard 1 until it disengages from the tablet PC. 10. Slide the ke yboard forward 2 until it rests on the palm rest. 11. Release the ZIF connector to which the ke yboard cable is connected and disconnect the ke yboard cable 3 from the system [...]

  • Page 115

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–25 6. 1 1 Fa n 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). 4. Disconnect the fan cable 1 from the system board. 5. Remov e the three T8M2.0×7.5 screws 2 that secure the fa[...]

  • Page 116

    6–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 2 H ea t S ink 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). 4. Remov e the fan ( Section 6.11 ). 5. Remov e the four PM2.5×7.0 screws that secure the heat sink to [...]

  • Page 117

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–2 7 6. Lift the right side of the heat sink 1 to disengage it from the processor . 7. Slide the heat sink up and to the right 2 to remov e it. ✎ Due to the adhesi ve quality of the thermal paste located between the heat sink and processor , it may be necessary to mov e the h[...]

  • Page 118

    6–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Ther mal P aste L ocations Re verse the abo ve procedure[...]

  • Page 119

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–29 6. 1 3 Proc esso r ✎ All processor spare part kits include thermal paste. 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). 4. Remov e the fan ( Section 6.11 ). 5. Remov e t[...]

  • Page 120

    6–30 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. Use a flat-blade scre wdriver to turn the processor locking scre w one-quarter turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when yo[...]

  • Page 121

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–31 6. 1 4 Internal Memor y Module 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536-001 383542-00[...]

  • Page 122

    6–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the tablet PC.) 5. Slide the memory module aw ay from the socket at an angle 2 . 6. Remov e the memory [...]

  • Page 123

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–33 6. 1 5 Mini PCI Comm unica tions Card 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). Mini PCI Communications Car d Spare P ar t Number Information 802.11b/g Silverton wirel[...]

  • Page 124

    6–34 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5. Spread the two retaining tabs 2 on eac[...]

  • Page 125

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–35 6 . 1 6 But to n Boar d 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). Button Board Spare P art Number Information Button board (includes butt on board cab le) 383511-001[...]

  • Page 126

    6–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Disconnect the button board cable 1 from the system board. 5. Remov e the silver PM2.0×4.0 scre w 2 that secures the button board to the switch co ver . Re mo v i ng the Button Boar d Scr ew[...]

  • Page 127

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–3 7 6. Lift the left side of the button board 1 until it rests at angle. 7. Remov e the button board 2 . Re mo v ing the Button Board Re verse the abo ve procedure to install the button board.[...]

  • Page 128

    6–38 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 7 Display Assembly 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Remov e the keyboard ( Section 6.10 ). 4. Close the tablet PC. 5. T urn the tablet PC upside do wn with the rear panel to ward you. Display A[...]

  • Page 129

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–39 6. Remov e the two T8M2.0×18.0 screws 1 that secure the base enclosure cov er to the tablet PC. 7. Remov e the base enclosure cover 1 . Remo v ing the Base Enclo sure Co ver[...]

  • Page 130

    6–40 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Disconnect the display cable from the system board. Disconnecting the Displa y Cable[...]

  • Page 131

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–41 9. T urn the tablet PC right-side up with the front to ward you. 10. Open the tablet PC as far as possible. 11. Disconnect the wireless antenna cables from the Mini PCI communications board 1 . 12. Disconnect the microphone cable 2 from the system board. 13. Remov e the wir[...]

  • Page 132

    6–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 14. Rotate the display clockwise 90 degrees 1 . 15. Remov e the two T8M2.0×18.0 screws 2 and the two PM2.0×7.5 scre ws 3 that secure the display assembly to the tablet PC. Remo ving the Dis play Scr ew s[...]

  • Page 133

    Remo val and Replace ment Pr ocedures Maintenance and Servi ce Guide 6–4 3 16. Position the tablet PC with the rear panel to ward you. 17. Lift the display assembly slight ly until it disengages from the tablet PC 1 . 18. Route the display connector and cable through the opening 2 in the base enclosure. 19. Remov e the display assembly . Remo vin[...]

  • Page 134

    6–44 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 8 T op C ov er 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Sectio[...]

  • Page 135

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–45 3. Remov e the sev en T8M2.0×9.0 scre ws that secure the top cov er to the base enclosure. Re mo v i ng the T op Cov er Scr ew s, P ar t 1[...]

  • Page 136

    6–46 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. T urn the tablet PC right-side up with the front to ward you. 5. Remov e the two T8M2.0×18.0 screws 1 that secure the rear bezel to the tablet PC. 6. Remov e the silver PM2.0×4.0 scre w 2 secures the top cov er to the tablet PC. Re mo v i ng the T op Cov er Scr ew s, P[...]

  • Page 137

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–4 7 7. Disconnect the T ouchPad cable from the system board 1 . 8. Lift the rear edge of the top cov er 2 until it disengages from the base enclosure. 9. Lift the top cov er straight up 3 and remove it. Re mo v ing the T op Cov er Re verse the abo ve procedure to install the t[...]

  • Page 138

    6–48 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 9 T o uc h P a d 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Sect[...]

  • Page 139

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–49 3. Remov e the four silver PM2.0×4.0 scre ws that secure the T ouchPad brack e t to the top co ver . Re mo v i ng the T ouchP ad Brac k et Scr ew[...]

  • Page 140

    6–50 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Lift the right side of the T ouchPad brack et 1 until it rests at an angle. 5. Slide the T ouchPad brack et to the right 2 and remov e it. Re mo v i ng the T ouchP ad Brac k et[...]

  • Page 141

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–51 6. Lift the right side of the T ouchPad 1 until it rests at an angle. 7. Slide the T ouchPad to the right and remo ve it 2 . Re mov ing the T ouc hP ad Re verse the abo ve procedure to install the T ouchPad.[...]

  • Page 142

    6–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.20 Speak er 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Section 6.1[...]

  • Page 143

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 3 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 . 3. Remov e the two T8M2.0×5.0 screws 3 that secure the speaker to the tablet PC. 4. Remov e the speaker 4 . Re mov ing the Speak er Re verse the abo ve procedure[...]

  • Page 144

    6–54 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.2 1 Infrar ed B oard 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Sec[...]

  • Page 145

    Remo val and Replace ment Pr ocedures Maintenance and Servi ce Guide 6–5 5 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remov e the T8M2.0×5.0 screw 2 that secures the infrared board to the system board. 4. Remov e the infrared board 3 . Re mov ing the Infr ared [...]

  • Page 146

    6–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.22 Sy s te m B oa rd ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 6.7 and Section 6.14 ) ■ TPM security card ( Secti[...]

  • Page 147

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 7 2. Position the tablet PC with the front to ward you. 3. Remov e the four T8M2.0×5.0 screws 1 that secure the system board to the tablet PC. 4. Remov e the T8M2.0×7.5 screw 2 that secures the system board spacer to the tablet PC. 5. Remov e the system board spacer 3 . Re[...]

  • Page 148

    6–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. Lift the left side of the system board 1 until the hard dri ve connector 2 is clear of the base enclosure. 7. Slide the system board to the left 3 to remov e it. Re mov ing the S yste m Board Re verse the abo ve procedure to install the system board.[...]

  • Page 149

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 9 6.2 3 Modem B oard 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . Bluetooth module ( Section 6.6 ) c. K eyboard cover ( Section 6.9 ) d. K eyboard ( Section 6.10 ) e. Fan ( Section 6.11 ) f.[...]

  • Page 150

    6–60 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board upside do wn with the front to ward you. 3. Disconnect the modem cable from the two connectors 1 on the system board. 4. Remov e the two black PM2.0×4.0 screws 2 that secure the modem board to the system board. 5. Lift the right side of the modem [...]

  • Page 151

    Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–61 6.24 RT C B a t te r y 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . Bluetooth module ( Section 6.6 ) c. Switch cov er ( Section 6.9 ) d. K eyboard ( Section 6.10 ) e. Fan ( Section 6.11 ) f[...]

  • Page 152

    6–6 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board upside do wn with the left side to ward you. 3. Remov e the R TC battery from the system board socket. Re mov ing the RT C Batter y Re verse the abo ve procedure to install the R TC battery .[...]

  • Page 153

    Maintenance and Serv ice Guide 7–1 7 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 7 - 1 Ta b l e t P C Dimensions Metric U .S. Height (front to back) Width Depth 30.2 to 31.5 mm 285 mm 235 mm 1.19 to 1.24 in 11.22 in 9 in W eight 2.04 kg 4.5 lbs Input P ower Operating v oltage Operating current 18.5 V[...]

  • Page 154

    7–2 Maintenance and Service Guide Spe c ifica tion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperati[...]

  • Page 155

    Specific atio ns Maintenance and Serv ice Guide 7–3 Ta b l e 7 - 2 12.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m at Configuration 0.300 × 0.300 mm 1024 × 768 RGB vertic[...]

  • Page 156

    7–4 Maintenance and Service Guide Spe c ifica tion s Ta b l e 7 - 3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T [...]

  • Page 157

    Specific atio ns Maintenance and Serv ice Guide 7–5 Ta b l e 7 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We ig h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 10.8 V 4.8 Ah 52 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C [...]

  • Page 158

    7–6 Maintenance and Service Guide Spe c ifica tion s Ta b l e 7 - 5 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Av ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Page 159

    Specific atio ns Maintenance and Serv ice Guide 7–7 Ta b l e 7 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant A C—Link Audio Intel 82801DB/DBM SMBus Controller—24C[...]

  • Page 160

    7–8 Maintenance and Service Guide Spe c ifica tion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y I[...]

  • Page 161

    Specific atio ns Maintenance and Serv ice Guide 7–9 Ta b l e 7 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f o[...]

  • Page 162

    7–10 Maintenance and Servi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk cont[...]

  • Page 163

    Specific atio ns Maintenance and Serv ice Guide 7–11 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y disk ette dr ive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0[...]

  • Page 164

    7–12 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 7 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 M[...]

  • Page 165

    Maintenance and Serv ice Guide A–1 A Conn ec tor P in As signm ents Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

  • Page 166

    A–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 167

    Connector P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

  • Page 168

    A–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 169

    Connector P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 6 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Un used 2 T ransmit – 6 Receive – 3 Receive + 7 Un used 4 Unused 8 Unused[...]

  • Page 170

    A–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

  • Page 171

    Maintenance and Serv ice Guide B–1 B Sc r e w List ing This appendix provides specif ication and reference information for the scre ws and screw locks used in the tablet PC. All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 383556-001.[...]

  • Page 172

    B–2 Maintenance and Service Guide Scr ew Listing Phillips M2 . 0×5. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo screws that secure the hard driv e cov er to the tablet PC (documented in Section 6.4 ) 2 T wo screws that secure the memory mo dule [...]

  • Page 173

    Sc rew Li st i ng Maintenance and Serv ice Guide B–3 Phillips M2 . 0×5. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Bluetooth co ver to the tablet PC (scre ws are captured on the cov er by C clips; documented in Sec[...]

  • Page 174

    B–4 Maintenance and Service Guide Scr ew Listing Phillips M2 . 5×13. 0 and Phillips M3 .0×4. 0 Scr e w Locations Ta b l e C - 2 Phillips PM2.5×13.0 Spring-Loade d Hard Drive Retention Scre w Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: 1 One screw that secures the hard driv e to the tablet PC (screw is captur[...]

  • Page 175

    Sc rew Li st i ng Maintenance and Serv ice Guide B–5 Ph i l li p s M 1 .5 ×3.5 Sc rew Lo c a ti on Ta b l e C - 4 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 1 3.5 mm 1.5 mm 4.5 mm Where used: One screw that secures the TPM security card to the tablet PC documented in Section 6.8 ) mm[...]

  • Page 176

    B–6 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the k eyboard co v er to the tablet PC (documented in Section 6.9 ) mm[...]

  • Page 177

    Sc rew Li st i ng Maintenance and Serv ice Guide B–7 T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the bas e enclosure co ver to the tab let PC (documented in Section 6.17 ) mm[...]

  • Page 178

    B–8 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tab let PC (documented in Section 6.17 ) mm[...]

  • Page 179

    Sc rew Li st i ng Maintenance and Serv ice Guide B–9 T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top co ver to the tab let PC (documented in Section 6.18 ) mm[...]

  • Page 180

    B–10 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×9 .0 S cre w Locati ons Ta b l e C - 6 T orx T8M2.0×9.0 Screw Color Qty . Length Thread Head Width Black 12 9.0 mm 2.0 mm 4.5 mm Where used: 1 Three screws that secure the k eyboa rd to the tablet PC (documented in Section 6.9 ) 2 T wo screws that secure the k eyboard co v er to th[...]

  • Page 181

    Sc rew Li st i ng Maintenance and Serv ice Guide B–11 T orx T8M2 .0×7 .5 S cr ew Locati ons Ta b l e C - 7 T orx T8M2.0×7.5 Screw Color Qty . Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the f an to the tablet PC (documented in Section 6.11 ) mm[...]

  • Page 182

    B–12 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×7 .5 S cr ew Locati ons Ta b l e C - 7 T orx T8M2.0×7.5 Screw (Continued) Color Qty . Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tabl et PC (documented in Section 6.17 ) mm[...]

  • Page 183

    Sc rew Li st i ng Maintenance and Serv ice Guide B–13 T orx T8M2 .0×7 .5 S cr ew L ocation Ta b l e C - 7 T orx T8M2.0×7.5 Screw (Continued) Color Qty . Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: One screw that secures the system boar d and system board spacer to the tablet PC (documented in Section 6.22 ) mm[...]

  • Page 184

    B–14 Maintenance and Service Guide Scr ew Listing Phillips M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 8 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 4 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the heat sink to the tab let PC (documented in Section 6.12 ) mm[...]

  • Page 185

    Sc rew Li st i ng Maintenance and Serv ice Guide B–15 T o r x T 8 M 2 .0 × 5.0 Sc rew Lo c a t io n Ta b l e C - 9 T orx T8M2.0×5.0 Screw Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the k eyboard to the tablet PC (documented in Section 6.10 ) mm[...]

  • Page 186

    B–16 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×5 .0 S cre w Locations Ta b l e C - 9 T orx T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo screws that secure the speak e r to the tablet PC (documented in Section 6.20 ) 2 One screw that secures the infr ared bo ar[...]

  • Page 187

    Sc rew Li st i ng Maintenance and Serv ice Guide B–17 T orx T8M2 .0×5 .0 S cre w Locations Ta b l e C - 9 T orx T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system boar d to the tab let PC (documented in Section 6.22 ) mm[...]

  • Page 188

    B–18 Maintenance and Service Guide Scr ew Listing Silv er Phillips M2 . 0×4. 0 Scr ew Locati ons T able C-10 Silver Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 6 4.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the b utton boar d to the tablet PC (documented in Section 6.16 ) 2 One screw that secures the top co[...]

  • Page 189

    Sc rew Li st i ng Maintenance and Serv ice Guide B–19 Silv er Phillips M2 . 0×4. 0 Scr ew Locati ons T able C-10 Silver Phillips PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Silver 6 2.0 mm 4.0 mm 4.0 mm Where used: 4 screws that secure the T ouchPad br a c ket to the top cov er (documented in Section 6.19 ) mm[...]

  • Page 190

    B–20 Maintenance and Service Guide Scr ew Listing Black Phillips M2 .0×4. 0 Scr ew L ocations T able C-11 Black Phillips PM2.0×4.0 Scre w Color Qty . Length Thread Head Width Black 2 2.0 mm 4.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the system board (documented in Section 6.23 ) mm[...]

  • Page 191

    Maintenance and Serv ice Guide C–1 C P o w er C ord Set Requirements 3-Conduc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is [...]

  • Page 192

    C–2 Maintenance and Servi c e Guide P o wer Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible f[...]

  • Page 193

    P o wer Cor d Set Requirements Maintenance and Serv ice Guide C–3 Countr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A u stralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap an M ET [...]

  • Page 194

    C–4 Maintenance and Servi c e Guide P o wer Cor d Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduc[...]

  • Page 195

    Maintenance and Serv ice Guide Index–1 Inde x A adjustable notebook stand, spare part number 4–14 , 4–17 Advanced Docking Station, HP, spare part number 4–14 , 4–17 arrow keys 1–15 audio troubleshooting 2–23 audio-in jack location 1–9 pin assignments A–2 audio-out jack location 1–9 pin assignments A–1 B base enclosure cover lo[...]

  • Page 196

    Index–2 Maintenance and Servi ce Guide Index components bottom 1–20 display 1–18 front 1–6 keyboard 1–14 left-side 1–10 , 1–12 rear 1–10 , 1–12 right-side 1–8 top 1–16 Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 connector pin assignments a[...]

  • Page 197

    Index Maintenance and Serv ice Guide Index–3 no OS loading from diskette drive 2–21 no OS loading from hard drive 2–18 , 2–19 , 2–20 no OS loading from optical drive 2–22 no power 2–10 , 2–12 , 2–13 no video 2–14 , 2–15 nonfunctioning device 2–25 nonfunctioning docking device 2–16 nonfunctioning keyboard 2–26 nonfunction[...]

  • Page 198

    Index–4 Maintenance and Servi ce Guide Index keypad keys 1–15 L Label Kit, spare part number 4–14 , 4–20 LED board cable 4–13 left-side components 1–10 , 1–12 M memory map specifications 7–12 memory module removal 6–14 , 6–31 spare part numbers 4–5 , 4–19 , 4–20 , 6–14 , 6–31 memory module compartment 1–21 memory mod[...]

  • Page 199

    Index Maintenance and Serv ice Guide Index–5 P packing precautions 5–5 PC Card slot 1–9 PC Card slot eject button 1–9 PC Card slot space saver 4–12 Pen eject button 1–19 Pen holder 1–19 plastic parts 5–2 pointing device, troubleshooting 2–27 pointing stick 1–17 pointing stick buttons 1–17 power connector 1–13 power cord set [...]

  • Page 200

    Index–6 Maintenance and Servi ce Guide Index specifications battery pack 7–5 display 7–3 hard drive 7–4 I/O addresses 7–9 interrupts 7–7 memory map 7–12 system DMA 7–6 tablet PC 7–1 static shielding materials 5–8 S-Video-out jack location 1–13 pin assignments A–6 system board removal 6–56 spare part number 4–9 , 4–19 ,[...]

  • Page 201

    Index Maintenance and Serv ice Guide Index–7 V vents 1–10 , 1–17 , 1–21 video troubleshooting 2–14 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 Windows Security button 1–19 wireless button 1–11 wireless light 1–6 workstation precautions 5–6[...]