HP (Hewlett-Packard) C6200 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP (Hewlett-Packard) C6200. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP (Hewlett-Packard) C6200 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) C6200 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) C6200 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) C6200
- nom du fabricant et année de fabrication HP (Hewlett-Packard) C6200
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) C6200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) C6200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) C6200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) C6200, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) C6200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) C6200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    HP Photo smar t C6 200 A ll-in- One se r i es W indo w s He lp[...]

  • Page 2

    Contents 1 HP Photosmart C620 0 All-in-One series He lp ............................. ................................... ........3 2 HP All-in-One ov erview The HP All-in-One at a glance............ ................................................... ................................... ..5 Control panel overview....................... ............[...]

  • Page 3

    10 Use the copy fe atures Make a copy............................................................ ........................................................ .........85 Preview your copy job................................................... ....................................................... ....85 Change the copy settings for the current job...[...]

  • Page 4

    1 HP Photosmart C6200 All-in- One series Help For information a bout the HP All-in-One, see: •“ HP All-in-One overvi ew” on page 5 •“ Find more i nformation” on page 13 •“ Finish settin g up the HP All-in-One” on page 15 •“ How do I?” on page 31 •“ Load original s and load paper” on page 33 •“ Print from your compu[...]

  • Page 5

    Chapter 1 4 HP Photosmart C6200 All-in-One series Help HP Photosmart C620 0 All-in- One series Help[...]

  • Page 6

    2 HP All-in-One overview Use the HP Al l-in-One to quickly and easily make copies, scan docum ents, or print photos from a memory card. HP papers th at are specifically designed for th e type of project you are printing pr oduce the best results. The T wo-sided printing accessor y included with th e HP All-in-One le ts you print on both sides of th[...]

  • Page 7

    Label Description 6 Paper tray extender (also referred to as the tray extender) 7 Paper-width and paper-length guides for the photo tray 8 Photo tray 9 Paper-length guide for the main input tray 10 Ink cartridge door 11 Memory card slots 12 Glass 13 Lid backing 14 Ethernet port 15 USB port 16 Power connection * 17 Two-sided printing accessory * Use[...]

  • Page 8

    Control panel features The followin g diagram and related tabl e provide a quick reference t o the HP All-in-One control panel features. Ethernet Label Icon Name and Description 1 Color graphics display (also re ferred to as the display): Displays menus, photos, and messages. The display can be pulled up and angled for better viewing. 2 Attention l[...]

  • Page 9

    Label Icon Name and Description 11 Scan Menu : Opens the Scan Menu where you can select a destination for your scan. 12 Start Scan : Starts a scan. 13 Copy Menu : Opens the Copy Menu where you can select copy options, such as number of copies, paper size, and paper type. 14 Start Copy Black : Starts a black- and-white copy. 15 Start Copy Color : St[...]

  • Page 10

    Icon Purpose Shows that an unknown ink cartridge is inserted. This icon migh t appear if an ink cartridge contains non-HP ink. Indicates that there is a wired network connection. Display sl eep state To prolong the life of the di splay, it dims after two minutes of inact ivity. After 60 minutes of inactivity, the display goes into a sleep state and[...]

  • Page 11

    Photosmart Expres s Menu The follo wing options are availabl e in the Photosmart Expres s menu when you insert a memory card or press Photo Menu on the control pan el. View Print Create Shar e Save Scan Menu The followi ng options are available wh en you press the Scan Menu button on the control panel. NOTE: The applic ations that a ppear on the Sc[...]

  • Page 12

    Network Copy Menu The followin g options are available wh en you press the Copy Menu button on the control panel. Copies Size Quality Lighter/Darker Previ ew Crop Paper Siz e Paper Type Margin Shift Enhancement s Set As New Defaults Help Menu The Help Menu menu provides quick access to key help topics and is available when you press the Help button[...]

  • Page 13

    For more information o n using the HP Photosmart Software: • Check the Contents panel on the left. Look for the HP Photosmart Software Help contents book at the top. • If you do not see the HP Photosmart Softwar e Help contents book at the t op of the Contents panel, access the software h elp through the HP Solution Cente r. Chapter 2 12 HP All[...]

  • Page 14

    3 Find more information You can access a variety of resources, both printed and onscreen, that provide information abo ut setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in -One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problem[...]

  • Page 15

    Chapter 3 14 Find more information Find more information[...]

  • Page 16

    4 Finish setting up the HP All-in- One After you have completed the steps in your Setup Guide, re fer to this section to help you finish setting up the HP All-in-One. This section contains important setup -related information f or your device, including inform ation on setting preferences. This section contai ns the following topics: • Set your p[...]

  • Page 17

    3. Press to highlight Set Country/Region , and then press OK . 4. Press to scroll through the countries/regions. Wh en the country/region yo u want to use appears, press OK . 5. When prompted to confirm the country/region, press to hi ghlight Yes or No , and then press OK . Set the default paper tray for DPOF printing Set the default paper tray to [...]

  • Page 18

    Play a slideshow on the display You can set up the HP All -in-One to play a slideshow on th e display, similar to a screensaver on a computer, w hen you are not using the device. There are two t ypes of slideshows that you can ena ble: • Demo Mode : appears after the HP All-in-One is inacti ve for one minute and shows a set of predefined graphi c[...]

  • Page 19

    Description Recomme nded number of connected computers for best performance Supported software features Setup instructions rear USB 2.0 High Speed port on the HP All-in-One. Ethernet (wired) connection Up to five computers connected to an HP All- in-One using a h ub or router. All features are supported, including Webscan. Follow the instructions i[...]

  • Page 20

    If you want to: See this section: Change the HP All-in-One from a U SB connection to a network connection. NOTE: Use the instructions in this section if you first installed the HP All-in -One with a USB connection, and you now want to change to a n Ethernet network connection. “ Change the HP All-in-One from a USB connection to a network connecti[...]

  • Page 21

    ❑ A functional Ethernet network that includes a router, switch, o r hub with an Ethernet port. ❑ CAT-5 Ethernet cable. Although standard Et hernet cables look similar t o standard telephone cables, they are not interch angeable. There is a diff erent number of wires in each o ne, and each has a different conne ctor. An Ethernet cable connector [...]

  • Page 22

    3. Connect the other en d of the Ethernet c able to an avai lable port on your Ethernet router or switch. 4. Once you have connected th e HP All-in-One to the network, install the software. Related topics “ Install the softwa re for a network connection” on page 21 Install the software for a n etwork connection Use this section to i nstall the [...]

  • Page 23

    7. If you disabl ed any virus detection software on your computer, make sur e to enable it again. 8. To test your netw ork connection, go to your computer and print a self-test repo rt to the HP All-in-One. Related topics •“ View and print net work settings” on page 23 •“ Print a self-test repo rt” on page 95 Connect to additional compu[...]

  • Page 24

    • Use the Embedded W eb Server • Network configu ration page definitions Change ba sic network se ttings from the control panel You can perform a variety of ne twork management tasks from the control panel, such as printing the net work settings and restoring ne twork defaults. This section contai ns the following topics: • View and print net[...]

  • Page 25

    This section contains the foll owing topics : • Set link speed • Change IP settin gs Set link spee d You can change the spe ed at which data is transm itted over the network. The default is Automatic . To set link speed 1. Press Setup . 2. Press until Network is hig hlighted, then press OK . The Network Menu appears. 3. Press until Ad vanced Se[...]

  • Page 26

    6. Press to highlight one of the following IP sett ings, and then press OK . • IP Addres s • Subnet Mask • Default Gateway 7. Enter your changes, and the n press OK to confirm the setti ng. Related topics •“ View and print ne twork settings” on p age 23 •“ Network config uration page defini tions” on p age 26 Use the Embedded Web [...]

  • Page 27

    4. Click the Settings tab to access device settings. 5. Make any config uration changes, and the n click Apply . 6. Close the Embedd ed Web Server. Related topics “ View and print network settings” on page 23 Use the Embedded Web Server to modify network settings The Embedded Web Serve r gives you an intuitive interf ace to your network connect[...]

  • Page 28

    General network settings The followin g table describes the general network settings shown on the network configuratio n page. Paramete r Description Network Status Status of the HP All-in -One: • Ready : The HP All-in-One is ready to receive or transmit data. • Offline : The HP All-in-One is not currently connected to the network. Active conne[...]

  • Page 29

    Parameter Description NOTE: Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Ad apter that was connected to your cable or DSL modem during installation. IP Address This address uniquely identifies the devic e on the network. IP addresses are assigned dynamically through DHCP or Au toIP. You[...]

  • Page 30

    Paramete r Description broken up into packets. Each packet contains the destination address as well as the data. Total Packets received The number of packets received by the HP All-in-One without error since it has been turned on. The counter clears a fter the HP All-in-One is turned off. Network glossary access point A network router that has wire[...]

  • Page 31

    the hub. Hubs are passive; othe r devices on the network plug into the hub in order to communicate with one another. A hub doe s not manage the network. IP address A number that uniquely identifies the device on the network. IP ad dresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not re[...]

  • Page 32

    5 How do I? This section contai ns links to commonly performed tasks, such as printing photos, scanning, and m aking copies. •“ How do I print 10 x 15 cm (4 x 6) inch borderless photos fr om a memory card?” on page 67 •“ How do I make reprints of a photo in a variet y of sizes?” on page 79 •“ How do I make a black-and -white or colo[...]

  • Page 33

    Chapter 5 32 How do I? How do I?[...]

  • Page 34

    6 Load originals and load paper You can load many differen t types and sizes of paper in the HP All-in-One, in cluding letter or A4 paper, legal paper, p hoto paper, transparencie s, envelopes, and HP CD/D VD tattoo labels. By defaul t, the HP All-in-One is set to de tect the size and type of pa per you load in the input tray autom atically and the[...]

  • Page 35

    Choose papers for printing and copying You can use differ ent types and si zes of paper in the HP All -in-One. Review the foll owing recommendati ons to get the best printing and copying quality. W henever you change paper types or si zes, remember to change those settings. This section contains the foll owing topics : • Recommended pa pers for p[...]

  • Page 36

    HP Premium Ink jet Paper HP Premium Inkjet Paper is the ultimate coated paper fo r high-resolution usage. A smooth, matte fini sh makes it ideal for your hi ghest-quality documents. HP Bright Whit e Inkjet Paper HP Bright White In kjet Paper delivers high-c ontrast colors and sharp text. It is opaque enough for two-si ded color usage with no show-t[...]

  • Page 37

    HP CD/DVD Tattoos HP CD/DVD Tattoos allow you to personalize your CDs and DVD s by printing high- quality, low -cost CD or DVD labels. To order genuine HP sup plies for the HP All-in-One, go to www.hp.com/buy/supplies . If prompted, choose yo ur country/region, foll ow the prompts to select your product, and then click one of th e shopping links on[...]

  • Page 38

    This section contai ns the following topics: • Load full -size paper • Load 10 x 15 cm (4 x 6 inch) ph oto paper • Load postca rds, Haga ki, or index cards • Load envelop es • Load other types of pa per Load full-size pa per You can l oad many type s of letter, A4, or legal paper in to the main inp ut tray of the HP All- in-One. To load f[...]

  • Page 39

    4. Slide the paper-w idth and paper-length gui des inward until they stop at the edges of the paper. Do not overload t he main input tray; make sure the stack of paper fits within the input tray and is no hi gher than the top of the paper-wi dth guide. 5. Push the main input tray ba ck into the HP All-in-One. 6. Pull the output tray exte nder towar[...]

  • Page 40

    2. Insert the st ack of photo paper in to the photo tray w ith the short edge fo rward and the print side down. Slide t he stack of photo paper forward until it stops. If the phot o paper you are using has perforated tab s, load the photo paper so that the tabs are closest to you. 3. Slide the paper-lengt h and paper-width guides inw ard against th[...]

  • Page 41

    2. Insert the stack of cards into the photo tray with the short edge forward and t he print side down. Slid e the stack forward until it st ops. 3. Slide the pape r-length and paper-width guides inward against the stack of cards until the guides stop. Do not overload the photo tray; make sure the stack of cards fits within the photo tray and is no [...]

  • Page 42

    To load envel opes 1. Pull out the main input tray, and then slide t he paper-width and pap er-length guides to their outermo st positions. 2. Remove all paper from the main input tray. 3. Insert one or more envelopes into the far-right side of th e main input tr ay with the envelope flaps up and on the left. Slide the stack of envelo pes forward u[...]

  • Page 43

    Load other type s of paper The followin g types of paper are designed for speci al projects. Create your p roject in the HP Photosmart Softw are or another application, set the pap er type and size, and then print. HP Premium Inkj et Transparency Film and HP Premium Plus Inkjet Tran sparency Film ▲ Insert the film so that the white tran sparency [...]

  • Page 44

    Related topics •“ Change the prin t settings for the current job” on page 46 •“ Recommended p apers for printing only” on page 35 Avoid paper jams To help avoid paper jams, follow th ese guidelines. • Remove printed pape rs from the output tray f requently. • Prevent curled or wrinkled pape r by storing all unused paper f lat in a r[...]

  • Page 45

    Chapter 6 44 Load originals and load paper Load originals and load paper[...]

  • Page 46

    7 Print from your computer The HP All-in-On e can be used with any software ap plication that all ows printing. You can print a range of proje cts, such as borderless imag es, newsletters, greeting cards, iron-on transfers, and posters. You can also automat ically print on both sides of the page using the Two-side d printing accessory included with[...]

  • Page 47

    5. Select the appropriate options for your prin t job by using the features avai lable in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily sel ect the appropriate op tions for your print job by choosing one of the predefi ned print tasks on the Printing Shortcuts tab. Cli ck a type of print task in the Printing Sho[...]

  • Page 48

    To set the paper size 1. Make sure you have pa per loaded in the input tra y. 2. On the File menu in your software application , click Print . 3. Make sure the HP All- in-One is the selected printe r. 4. Click the button t hat opens the Properties dial og box. Depending on your sof tware application, this button m ight be called Proper ties , Optio[...]

  • Page 49

    To set the paper type for printing 1. Make sure you have pa per loaded in the in put tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your sof tware application, th is button might be cal led Propertie[...]

  • Page 50

    6. In the Print Quality drop-down list, select the ap propriate quality sett ing for your project. NOTE: To view the maximu m dpi that t he HP All-in -One will p rint, click Resolution . 7. In the Paper Typ e drop-down list, select the t ype of paper that you have loade d. Change the p age orientation The page orienta tion setting allows you to pr [...]

  • Page 51

    To change the saturation, brightness, or color tone 1. Make sure you have pa per loaded in the in put tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your sof tware application, th is button might be [...]

  • Page 52

    To change the defa ult print settings 1. In the HP Solution Center, click Settings , point to Print Settings , and th en click Printer Settings . 2. Make changes to t he print settings, and click OK . Printing shortcuts Use printing shortcuts to print with print settings that you u se often. The printer software has several specially d esigned prin[...]

  • Page 53

    To create a printi ng shortcut 1. On the File menu in your softwa re application, click Print . 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your sof tware application, th is button might be cal led Propertie s , Options , Printer Setup , Printer , or Preferen ces . 4[...]

  • Page 54

    • Print on transp arencies • Print a group of add resses on labels or envelopes • Print a poster • Print a Web page Print a border less image Borderless pri nting lets you print to the top, bottom, and sid e edges of 10 x 15 cm (4 x 6 inch) photo p aper. TIP: For the best re sults, use HP Premium Photo Papers or HP Prem ium Plus Photo Paper[...]

  • Page 55

    4. Click the button that opens the Properties dialog box. Depending on your sof tware application, th is button might be cal led Propertie s , Options , Printer Setup , Printer , or Preferen ces . 5. Click the Features tab. 6. In the Basic Options area, from the Paper Type drop-down list, select More . Then, select the appr opriate photo paper type[...]

  • Page 56

    Print using Maximum dpi Use Maximum dpi mode to print high-qua lity, sharp images . To get the most bene fit from Maximum dpi mode, use it to print high-quality imag es such as digital phot ographs. When you select the Maximum dpi setti ng, the prin ter software displays the optim ized dots per inch (dpi) that the HP Al l-in-One will print. Printin[...]

  • Page 57

    Print a multiple-page document as a booklet The HP All-in-One a llows you to print your document as a sm all booklet, which you can fold and then staple together. For best results, design your docume nt to fit on a multiple of four p ages, such as an 8, 12, or 16-page program f or a child's school play or for a weddin g. To print a multiple -p[...]

  • Page 58

    13 5 7 9 11 Figure 7-1 Left-edge binding for left-to-r ight languages 1 3 5 79 1 1 Figure 7-2 Right-edge binding for right-to-left languages Print multiple pag es on a si ngle sheet You can print up to 16 pages on a single sheet of paper. To print multiple pages on a sin gle sheet 1. Make sure you have pa per loaded in the input tra y. 2. On the Fi[...]

  • Page 59

    8. In the Page order list, click an appropriate pag e order option. The sample outp ut graphic is numbered t o show how the p ages will be ordered i f you select each option. 9. Click OK , and then click Print or OK in the Pr int dialog box. Print a multiple-page doc ument in reve rse order Because of the way the p aper feeds through the HP All-in-[...]

  • Page 60

    6. In the Layout Options area, select Front to Back in t he Page Order option. NOTE: If you set your document to prin t on both sides of t he page, the Front to Back option is not ava ilable. Your document wi ll automatically print in the correct order. 7. Click OK , and then click Print or OK in the Print di alog box. NOTE: When you are prin ting [...]

  • Page 61

    6. In the Basic Options area, from the Paper Type drop-down lis t, select More . Th en select the app ropriate paper type. TIP: If you want to m ake notations on the b ack of the transparencies and erase them later wi thout scratching the original, clic k the Advanced tab , and select the Mirror Ima ge check box. 7. In the Resizing Options area, fr[...]

  • Page 62

    Print a poster You can create a poster by print ing a document on multiple pages. The HP All-in-One prints dotted l ines on some pages to ind icate where to trim the pages before taping them together. To print a poster 1. Make sure you have pa per loaded in the input tra y. 2. On the File menu in your software application , click Print . 3. Make su[...]

  • Page 63

    To print a Web page 1. Make sure you have pa per loaded in the main input tray. 2. On the File menu in your Web browser, cli ck Print . The Print dial og box appears. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browser support s it, select the items on t he Web page that you want to include in t he printout. For example, [...]

  • Page 64

    3. Double-click the HP All-in-One icon. TIP: You can also dou ble-click the printer icon in the Windows taskbar . 4. Select the prin t job you want to cancel. 5. On the Document menu, click Cancel Printing or Cancel , or press the Dele te key on your keyboard. It can take a few moments for the print job to be cancelled. To stop a print job fr om th[...]

  • Page 65

    Chapter 7 64 Print from your computer Print[...]

  • Page 66

    8 Use the photo features The HP All-in-On e is equipped with memory card slot s that enable you to print or edit photos from a memory card w ithout uploading your photos to a com puter first. Additionally, if th e HP All-in-One is network-connected or co nnected to a computer with a USB cable, you can also transfer you r photo s to the computer to [...]

  • Page 67

    when images are ready t o be viewed. The Photo light is located ne ar the memory card slots and is indicated by a came ra icon. CAUTION: Do not pull out the me mory card while the Photo light i s flashing. A flashing light means t he HP All-in-O ne is accessin g the memory card . Wait until th e light remains solid. R emoving a memory card while it[...]

  • Page 68

    2. Load up to 10 x 15 cm (4 x 6 in ch) photo paper in the photo tr ay or full-size photo paper in the ma in input tray. 3. Press until View is highlight ed, and then press OK . The View Photos screen appea rs. 4. Press or to scroll through the t humbnails of your photos. 5. When the thum bnail of the photo you wan t to view is highlighted , press O[...]

  • Page 69

    1. Insert a memory card int o the appropriate slot on the HP All -in-One. The Photosmart Express menu appea rs, with the most recent photo shown on the display. View Print Create Share Save 2. Load up to 10 x 15 cm (4 x 6 inch) photo pa per in the photo tray or full-size photo paper in the mai n input tray. 3. Press until Print is hi ghlighted, and[...]

  • Page 70

    9. With Print Preview highlighte d, press OK . The Print Preview screen appears, showi ng how your photo(s) wil l look when printed. 10. (Optional) If you w ant to check and/or modify any of your p rint settings, use or to highli ght Settings and press OK . 11. Use or to highlight Print Now and press OK (or press Print Photos on the control panel).[...]

  • Page 71

    4. Press or to scroll through the proj ects, and then and then press OK to select the project you want. • Album Pages : Enables you to select multiple photos a nd print them onto a seri es of themed al bum pages, which you can t hen bind to create a photo albu m. The photos in your alb um pages are placed in the sa me orientation for a visu ally [...]

  • Page 72

    To send photos from a memory c ard 1. Insert a memory card in to the appropriate slot on the HP All-in -One. The Photosmart Expre ss menu appears, wi th the most recent photo shown on the display. View Print Create Share Save 2. Press until Share is highli ghted, and then press OK . The Share Photos screen appears. 3. Press or to scroll through the[...]

  • Page 73

    To save photos 1. Insert a memory card int o the appropriate slot on the HP All -in-One. The Photosmart Express menu appea rs, with the most recent photo shown on the display. View Print Create Share Save 2. Press until Save is hi ghlighted, and then p ress OK . 3. When the Save to Comp uter screen asks you to see the computer monitor for Import ph[...]

  • Page 74

    • Automaticall y enhance your photos • Fix a faded orig inal Zoom and pan to cr op a photo The HP All-in-One enabl es you to zoom in or out on a specific area of a photo. Wh en you print the photo, the photo is cropped so onl y the area shown on the display prints. NOTE: The changes you make t o the photo apply only to viewing and pri nting the[...]

  • Page 75

    To rotate a photo 1. Insert a memory card int o the appropriate slot on the HP All -in-One. The Photosmart Express menu appea rs, with the most recent photo shown on the display. 2. With View highlighted, press OK . You can use or for highlighting opti ons. The View Photos screen appears. 3. Press or to scroll th rough the thumbnail s of the photos[...]

  • Page 76

    Print a frame around your photo You can print a decorative colored border around the outside edge o f your photo to frame the photo. NOTE: The changes you make t o the photo apply only to viewing and pri nting the photo. The chang es will not be saved on the memory card. To print a frame around your photo 1. Insert a memory card in to the appropria[...]

  • Page 77

    6. In the Photo Opti ons menu, use or to highlight Edit P hoto , and then press OK . The Edit Photo menu appears. 7. Use or to highlight Color Effect , and then press OK . The Color Effect menu appears. 8. Use or to select one of the fol lowing color effect option s, and then press OK : No Effect Does not apply any special color effects to you r ph[...]

  • Page 78

    When this feat ure is enabled, the HP All-i n-One uses HP Real Life Technologies to: • Adjust the brightness or da rkness of your photos (shown in print preview and pri nted output) • Adjust the lighti ng to make dark images appear brig hter (shown on printed output only) • Sharpen blurry images (shown on pri nted output only) You can turn of[...]

  • Page 79

    Related topics “ Make reprints of yo ur photos” on page 79 Chapter 8 78 Use the photo features Photos[...]

  • Page 80

    9 Use the scan features Scanning is the process o f converting text and pictures into an electronic forma t for your computer. You can scan almost anythin g (photos, magazine articles and text documents) on the HP All-in -One. You can use the scann ing features of the HP All-in -One to do the following: • Scan text from an article int o your word[...]

  • Page 81

    To chang e print sett ings bef ore repri nting your or iginal pho to a .P r e s s OK to change pri nt settings. The Sourc e of Or iginal screen appears. b .P r e s s or to highlight an y option and press OK . The Print Layout screen appears. c .P r e s s or to highlight the print layout pa ttern and press OK . NOTE: Depending on the paper size you [...]

  • Page 82

    To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Press Scan Menu on the control panel. 3. Press to highlight Scan to Computer , and then press OK . 4. If the HP All-in-O ne is connected to one or more comp uters on a network, do the following: a . Press OK to select Sel ect Computer . A list of [...]

  • Page 83

    3. Press Scan Menu on the control pa nel. 4. Press to highlight Scan to Mem ory Card , and then press OK . NOTE: Alternatively, you can press Start Scan instead of OK . The HP All-in-One scans the image and saves the file to th e memory card in the JPEG format. Edit a scanned image You can edit a scanned image using the software you in stalled with[...]

  • Page 84

    Share a scanned image with friends and relatives You can easily share scanned ima ges with friends and family using the HP Photosmart Share online se rvice. HP Photosmart Share enables you to send images to others as e- mail or upload ph otos to an online photo album or photo finish ing service. NOTE: Availability of the services described here var[...]

  • Page 85

    Chapter 9 84 Use the scan features Scan[...]

  • Page 86

    10 Use the copy features The HP All-in-O ne enables you to produce hi gh-quality color and black-an d-white copies on a variety of paper types, includin g transparencies. Yo u can enlarge or reduce the size of an original to fit a sp ecific paper size, adjust the darkness of th e copy, and use special features to make high-quality copies of photos,[...]

  • Page 87

    3. Press to highlight Preview , and then press OK . An image on the displa y shows how your copy will print. 4. Press Start Copy Black or Start Copy Color to accept t he preview and begin copying. Change the copy settings for the current job You can customi ze the copy settings of the HP All-in-O ne to handle nearl y any copy task. This section con[...]

  • Page 88

    To set the paper size from the control pan el 1. Press Copy Menu . The Copy Menu appears. 2. Press to highlight Paper Size , and then press OK . The Paper Size menu appea rs. 3. Press to highlight th e appropriate paper size and then press OK . Refer to the followi ng table to determine which paper size sett ing to choose, based on the paper load e[...]

  • Page 89

    Paper type Control panel setting HP Premium Plus Photo Paper, Glossy Premium Photo HP Premium Plus Photo Paper, Matte Premium Photo HP Premium Plus 10 x 15 cm (4 x 6 inch) Photo Paper Premium Photo HP Photo Paper Photo Paper HP Everyday Photo Paper Everyday Photo HP Everyday Photo Paper, Semi Gloss Everyday Matte HP Premium Paper Premium Inkjet Oth[...]

  • Page 90

    3. Press Copy Menu . The Copy Menu appears. 4. Press to highlight Quality , and th en press OK . The Quali ty menu appears. 5. Press to select a copy quality. 6. Press OK . Adjust the lightness an d darkness of your copy You can use the Lighter/Darker option to adjust t he contrast of the copies you make. To adjust the copy con trast from the contr[...]

  • Page 91

    This section contains the foll owing topics : • Make a bord erless copy of a photo • Resize an original t o fit onto letter or A4 paper • Resize an original u sing custom settings • Crop an original • Shift the left margin • Improve the qu ality of a copy Make a bor derless copy of a photo For the best quality whe n copying a photo, loa[...]

  • Page 92

    Resize an original to fit onto letter or A4 paper You can use the Fit to Page feature to copy an original to fit withi n the printable margins of a page withou t the risk of cropping some part of your orig inal. This is useful for red ucing or enlarging an origina l. For example: • If you enlarge a 10 x 15 cm (4 x 6 inch) phot o to make a borderl[...]

  • Page 93

    6. Press or to select a percentage to reduce or enl arge the copy. (The minimum and maximum percentage to resize a copy varies by model.) 7. Press OK . Crop an original After changing se ttings on the HP All-in-O ne for making a copy, you can use the crop feature to spe cify a particular area of the ori ginal to copy. To crop your copy from th e co[...]

  • Page 94

    The Mixed enhancement is the default option. Use the Mixed enhancement to sharpen edges of most ori ginals. You can use Photo enhancements to enhance light colors th at might otherwi se appear white. If any of the fo llowing occur, turn off Text enhancement by sel ecting Photo or None : • Stray dots of co lor surround some text on your copie s ?[...]

  • Page 95

    Chapter 10 94 Use the copy features Copy[...]

  • Page 96

    11 Print reports and forms The HP All-in-One enabl es you to print self-test reports. You can also print forms such as ruled papers and checklists. This section contai ns the following topics: • Print a self-test repo rt • Print forms Print a self-test report If you are experien cing problems with printing , print a self-test report before yo u[...]

  • Page 97

    Print forms The HP All-in-One con tains built-in templates that enab le you to print common forms, such as narrow or wide ruled notebook paper, graph paper, task checklists, and music sheets on plain lett er- or A4-size paper. To print forms from the control panel 1. Make sure you have pa per loaded in the in put tray. 2. Press Setup . The Setup me[...]

  • Page 98

    12 Maintain the HP All-in-One The HP All-in -One requires l ittle maintena nce. Sometimes you mi ght want to clean the glass and lid backing to re move surface dust and ensure tha t your copies and scans remain clear. You will also ne ed to replace ink cartridges, clean the print head assembly, or align the print er from time to time. This section [...]

  • Page 99

    Clean the l id backing Minor debris can accumulate on the white document backing locate d underneath the lid of the HP All-in-O ne. To clean the lid b acking 1. Turn off the HP All -in-One, and raise the lid. 2. Clean the whi te document backing with a so ft cloth or sponge slightly moiste ned with a mild soap and warm water. Wash the backing ge nt[...]

  • Page 100

    3. Press to highlight Display In k Gauge , and then press OK . The HP All-in-On e displays a gauge that shows t he estimated ink levels of a ll cartridges installed. 4. Press any bu tton to return t o the Tools menu. To check the ink leve ls from the HP Photosmart Software 1. In the HP Solution Center, click Settings , point to Print Settings , and[...]

  • Page 101

    NOTE: If you are in stalling ink cartridges in th e HP All-in-O ne for the first tim e, be sure to use only the ink cartridges th at came with the device. The ink in these cartridges is specially f ormulated to mix with the ink in the pri nt head assembly at first- time setup . If you do not already ha ve replacement ink cartridges for the HP All-i[...]

  • Page 102

    If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, li ght magenta (pink), or magent a, lift the appropriate lat ch in the center area. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartrid ges 4. Pull the ink cartridge toward you ou t of its slot to remov[...]

  • Page 103

    5. Remove the new in k cartridge from its packaging, and th en, holding it by the handl e, push the ink cartridge in to the empty slot. Match the color and pa ttern of the ink cartridge to the color and pattern on the pr int carriage. 6. Close the latch and make sure it is secure. 7. Repeat steps 3 throug h 6 for each ink c artridge you are repl ac[...]

  • Page 104

    maintenan ce to ensure exce llent print qu ality. You might want to use this featur e when the self-test report shows st reaking or white lines through any of the blocks of color. If you still h ave print quality problems aft er aligning the printe r, try cleaning th e print head. If print qualit y problems persist after al ig ning and cleaning, co[...]

  • Page 105

    To clean the print head from the contr ol panel 1. Load letter or A4 un used plain white paper into the input tray. 2. Press Setup . 3. Press to highlight Tools , and then press OK . 4. Press to highlight Clea n Printhead , and then press OK . The HP All-in-One cleans the print head and prints a pa ge that you can recycle or discard. To clean the p[...]

  • Page 106

    To clean the ink ca rtridge contacts 1. Make sure the HP All- in-One is turned on. 2. Lift the ink ca rtridge door. 3. Squeeze the bottom of th e latch below the ink cartridge you wan t to clean, and then lift the latch. NOTE: Do not remove mul tiple ink cartridges at the sam e time. Remove and clean each ink cartri dge one at a time. Do not le ave[...]

  • Page 107

    Remove ink from your sk in and clothing Follow these instructio ns to remove ink from your skin and clothi ng: Surface Remedy Skin Wash the area with an abrasive soap. White fabric Wash the fabric in co ld water and use chlorine bleach. Color fabric Wa sh the fabric in cold water and use sudsy a mmonia. CAUTION: Always use cold water to remove in k[...]

  • Page 108

    13 Shop for ink supplies For a list of ink cartrid ge numbers, see the printed documentati on that came with the HP All-in-One . You can also use the software that came wi th the HP All-in-One to find out the reorde r number for all the ink cartridges. You can order ink cartridge s online from the HP Web site. Add itionally, you can contact a local[...]

  • Page 109

    Chapter 13 108 Shop for ink supplies Shop for ink supplies[...]

  • Page 110

    14 Troubleshooting This section contai ns the following topics: • Troubleshootin g tips • Hardware setup troubleshooting • Software instal lation troubleshoot ing • Network tr oubleshooting • Print quality trouble shooting • Print trouble shooting • Memory card troubleshooti ng • Scan troubleshoot ing • Copy troub leshooting • E[...]

  • Page 111

    sure the other end o f the USB cable is plugged into a USB port on your computer. After the cable is conn ected properly, turn the HP All-in-O ne off and then on again. • If you are connecti ng the HP All-in-One through a USB hub, make sure the hub i s turned on . If the hub is on, try conne cting directly to your compu ter. • Check other print[...]

  • Page 112

    • Do not clean the prin t head unnecessarily. This wastes i nk and shortens the life of the cartridges. • Handle ink cartridges carefu lly. Dropping, jarring, or rough handl ing during installation can cause temporary printing problems. Informat ion on paper The HP All-in-One is d esigned to work well with most paper types. Te st a variety of p[...]

  • Page 113

    3. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the ro llers, check the rollers and wheels for torn pieces of paper that might be remaining insi de the device. If you do no t remove all the pieces of paper from the HP All-in-One, more paper jams are likel y to occur. 4. If the paper jam is cl e[...]

  • Page 114

    The HP All-in-One w ill not turn on Cause: The HP Al l-in-One is not properly connected to a power supply. Solution: • Make sure the power cord is fi rmly connected to both the HP All-in-One and th e power adapter. Pl ug the power co rd into a grou nded power outl et, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 [...]

  • Page 115

    I connected the USB cable, but I am having prob lems using the HP All-in-One w ith my computer Cause: The USB cable was connected befo re the software was installed . Connecting the USB cabl e before prompted can cause er rors. Solution: You must first install the software that came with the H P All-in-One before connecting the U SB cable. During i[...]

  • Page 116

    Solution: You can change the country/ region settings from the Preferences menu. For more information, see: “ Set your lang uage and country/regi on” on page 15 I received a mess age on the display that the prin ter alignment failed Cause: The inco rrect type of paper is loaded in the i nput tray (for example, co lored paper, paper w ith text o[...]

  • Page 117

    I received a messa ge on the display about a paper jam o r a blocked print head assembly Cause: The HP All-in-One has a paper jam. Solution: Clear th e paper jam, and then follow th e prompts on the display or the computer screen to continue . For more information, see: “ Clear paper jams” on page 111 Cause: The print head assembly i s blocked.[...]

  • Page 118

    Solution: Click Details to see what the spe cific problem is, and then correct the problem before attem pting to install the softw are. A red X appears on the USB con nect prompt Cause: Normally , a green check appears indicating that the USB connection is successful. A red X in dicates that the USB connection failed. Solution: Check that the HP Al[...]

  • Page 119

    in-One application fil es from your computer. Make su re to remove them properly using the uninstall util ity provided when you installe d the software that came with the HP All- in-One. For more information, see: “ Uninstall and reinst all the software” on page 118 The registratio n screen does not appea r Cause: The registration screen did no[...]

  • Page 120

    To uninstall from a Wind ows computer, method 2 NOTE: Use this method if Uninstall is not availabl e in the Windows Start menu. 1. On the Window s taskbar, click Start , Settings , Control Panel . 2. Double-click Add/Remove P rograms . 3. Select HP Photosmart All-In-One Driver Software , and then click Change/ Remove . Follow the onscreen i nstruct[...]

  • Page 121

    Solution: Install the HP Photosmart Software that came with the HP All-in-One. If it is installed , restart your computer. To instal l the HP Photosma rt Software 1. Insert the HP All-in-One CD-ROM into your co mputer’s CD-ROM drive and th en start the Setup program. 2. When prompted, click Install Mo re Software to install th e HP Photosmart Sof[...]

  • Page 122

    This section contai ns the following topics: • The computer is unab le to discover the HP All-in-One • The Printer not Found screen appears during instal lation The computer is unabl e to discover the HP All-in-One Cause: Cables are not connected properly. Solution: Check the following cables to ensure they are connected properly. • Cables be[...]

  • Page 123

    To establish an a ctive network connection 1. Check the cable connect ions from the HP All-in-One to your gateway, router, or hub to ensure co nnections are secure. 2. If the connectio ns are secure, press the On button on t he control panel to turn the HP All-in-One off. Then turn off the power on you r router or hub. Turn on th e router or hub fi[...]

  • Page 124

    Solution: Check the following cables to ensure they are connected properly: • Cables be tween the HP All-in-One and the hu b or router • Cables be tween the hu b or router a nd your computer • Cables to and from you r modem or HP All-in-One Internet connecti on (if applicable) Cause: A firewall, a nti-virus, or anti-spyware applicat ion is pr[...]

  • Page 125

    If the self-test re port shows a defect, tr y the following: • Clean the ink cartridg es automatically. For more information, see “ Clean the print head” on pa ge 103 . • If you are m issing lines when you print, clean the electrical co ntacts. For more informati on, see “ Clean the i nk cartridge contacts” on page 104 . • If the self[...]

  • Page 126

    Solution: If the pap er is too close to the p rint head during printing , the ink might be smeared. This ca n happen if the paper is ra ised, wrinkle d, or very thick, such a s a mailing envelope. Make sure the paper lays flat in the input t ray and is not wrinkled. Ink is not filling th e text or graphics completely Cause: The Paper Type setting i[...]

  • Page 127

    NOTE: HP cannot guarantee the quality or reliability of non -HP ink. Printer service or repa irs required as a result of printer failure or d amage attributable to the use of non -HP ink will not be covered under warrant y. The text ed ges are jagged Cause: The font is a custom size. Solution: Some software applications offer custom fonts that have[...]

  • Page 128

    Solution: Load paper wi th the side you want to print on facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down. For more information, see: “ Load paper” on p age 36 Cause: You are using non-HP ink. Solution: HP recommends that yo u use genuine HP ink cartridges. Ge nuine HP ink cartridges are [...]

  • Page 129

    If the problem persists, use the software you installed with the HP All-in-One or another softwa re application to rotate you r image 180 degrees so tha t the light blue, gray, or brown hues in your im age do not print at the bottom o f the page. For more information, see: “ Information o n paper” on page 111 Cause: The print head ne eds to be [...]

  • Page 130

    Cause: The Paper Type setting is incorrect. Solution: Change the Paper Type setting to match the type of paper loaded in the input tray. For more information, see: •“ Set the copy paper type” on page 87 •“ Set the paper type for pri nting” on page 47 Cause: Copying a poor-qua lity picture, such as a newspa per photo, causes band s, chec[...]

  • Page 131

    Solution: Chang e the Paper Type sett ing to match the type of paper loade d in the input tray. For more information, see: •“ Set the copy paper type” on pa ge 87 •“ Set the paper type f or printing” on page 47 Cause: The print quality set ting on the HP All-in-One is set too low. Solution: Load hi gh-quality paper in the input tray and[...]

  • Page 132

    Solution: Make sure the Two -sided printing a ccessory on the back of the HP All- in-One is securely in stalled. Ink is oversprayi ng the paper when I print a photo Cause: A small amount (a fe w millimeters) of overspray is common when maki ng a copy of a photo. If there are more tha n a few millimeters o f overspray, it might mea n the HP All-in-O[...]

  • Page 133

    Solution: Remove all paper from the input tray. Load a stack of en velopes in the input tray, with the envelope flaps facing up and t o the left. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. Related topics “ Load envelopes” on page 40 Cause: The wrong type of envelop e is loaded. Solution: Do not use shiny or embossed envelo [...]

  • Page 134

    Solution: Load paper in the input tray. For more information, see: “ Load paper” on p age 36 Cause: The print head assembly has stal led. Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any objects that are blocki ng the print head assembly (in cluding any packing materials), and then turn the HP All-in-One on again[...]

  • Page 135

    Solution: The printer driver status might have ch anged to eith er offline or stop printing . To check the prin ter driver status 1. In the HP Solution C enter, click the device tab. 2. Click Settings . 3. Click Status . If the status is offline or stop printing , change t he status to read y . Cause: A deleted print job is stil l in the queue. Sol[...]

  • Page 136

    the HP All-in-One a nd plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The HP All-in-One is busy with an other task. Solution: If the HP Al l-in-One is performing another t ask such as copying or scanning, your print job wi ll be delayed until the HP All-in-One comple tes the current task. Some documents take a[...]

  • Page 137

    Solution: Clear t he paper jam. For more information, see: “ Clear paper jams” on page 111 Cause: The print head assembly h as stalled. Solution: Turn th e HP All-in-One off and open the ink cartridg e door. Remove any objects that are blocki ng the print head assembly (including any packi ng materials), and then turn the HP All-in-One on again[...]

  • Page 138

    Solution: Verify that you have sel ected the proper paper size setting f or your project. Make sure that you ha ve loaded the co rrect paper si ze in the input tray. Cause: The paper guides are not positioned co rrectly. Solution: Remove the stac k of paper from the inpu t tray, reload the paper, a nd then slide the paper w idth guide inward until [...]

  • Page 139

    Solution: Make sure the l ayout of the document you are t rying to print fits on a pape r size supported by th e HP All-in-One. To preview the print layout 1. Load the correct paper size into the inpu t tray. 2. Preview your prin t job before sending it to the HP All-in-One. 3. Check the graphics in the document to make sure that the current size f[...]

  • Page 140

    Memory card troubleshooting Use this section to so lve these memory card problems: • My memory card no longer works in my digital camera • The HP All-in-One does no t read the memory card • The Photo light next t o the memory card slots is blinking • The Attention lig ht blinks when I insert my memory card • The photos on the memory card [...]

  • Page 141

    Solution: Remove one of t he memory cards. You can use only one mem ory card at a ti me. Cause: The fi le system is co rrupted. Solution: Check the display fo r an error messa ge telling you a bout the problem and how to solve it. If the file system on the card is corr upt, reformat the memory card in your digital camera. CAUTION: Reformatting the [...]

  • Page 142

    Solution: Install the HP Photosmart Soft ware that came with the HP All-in-One. If it is installed, restart your computer. To install the HP Photosmart Software 1. Insert the HP All-in-One C D-ROM into your computer’s C D-ROM drive and then start the Setup pro gram. 2. When prompted, click Install Mo re Software to install the HP Phot osmart Soft[...]

  • Page 143

    The CIFS server is i ncluded in all network-connected H P All-in-One devices. It provides network driv e letter access to the memory card in the HP All-in-O ne. This lets you re ad/write file s on the netwo rk from the mem ory card in the HP All-in-One. The CIFS server appea rs on your computer as a network drive. In addition to reading/ writing fi[...]

  • Page 144

    • Text format is incorrect • Text is incorrect or missing • The scan feature does not work Scan halts Cause: The computer system resources might be low. Solution: Turn off the HP All-i n-One and then turn it back on. Tu rn off the computer and then turn it ba ck on. If this does not work, try changing the scan to a lower resolution . Scan fai[...]

  • Page 145

    Solution: Load your origin al print sid e down on the ri ght front corner of th e glass. Scanned image i s incorrectly cropped Cause: The software is set to automatically crop sca nned pictures. Solution: The Autocrop featu re crops anything that is not part of the main image. Sometimes this might not be what you want. In that case, you can turn of[...]

  • Page 146

    Text is incorr ect or missing Cause: The bright ness is not set correctly. Solution: Adjust the brightness, and then rescan the original . Cause: Debris mi ght be stuck on the glass o r on the back of the document lid. This can cause poor-quality scans. Solution: Clean the glass an d lid backing. For more information, see: •“ Clean the li d bac[...]

  • Page 147

    • Parts of the original do not appear or are cut off • Fit to Page is not working as expected • A borderless copy has white space around the edges • The image is croppe d when I make a borderless copy • The print out is blank Copies are to o light or too dark Cause: The Lig hter/Darker setting for the HP All-in-One is set too light or too[...]

  • Page 148

    Solution: Clear the paper jam and remove any torn paper that remains in the HP All- in-One. For more information, see: “ Clear paper jams ” on page 111 Parts of the original do not a ppear or are cut off Cause: The origi nal is placed incorrectly on the gla ss. Solution: Load your original pri nt side down on the right front corne r of the glas[...]

  • Page 149

    Solution: Load your origin al print sid e down on the ri ght front corner of th e glass. For more information, see: “ Load orig inals” on page 33 . Cause: Debris mig ht be stuck on the glass or on the b ack of the document li d. The HP All-in-One i nterprets anything it detect s on the glass as part of the image . Solution: Turn off the HP All-[...]

  • Page 150

    The image is croppe d when I make a borderless copy Cause: The HP All-in-One cropped some of the i mage around the margins of t he copy to achieve a borderl ess print without changing the proportions of the original. Solution: If you want to enl arge a photo to fit a full-size p age without cropping th e edges, use Fit to Page . For more informatio[...]

  • Page 151

    • Photo tray cannot disengage • Two-sided printing accessory is missing Firmware revisio n mismatch Cause: The revision number of the H P All-in-One firmware does not mat ch the revision numbe r of the software. Solution: To find supp ort and warranty informatio n, go to the HP Web site at www.hp.com/support . If prompted, choose your cou ntry/[...]

  • Page 152

    tap the stack of paper against a flat surface, and reload the pap er into the photo tray. Follow the pro mpts on the display or the computer screen to continue your print job. Cause: The paper i s not feeding properly o r is loaded incorrectly. Solution: Make sure you have paper load ed correctly in the photo tray. Cause: There m ight be too much p[...]

  • Page 153

    Solution: Push the output tray all the way down . Two-sided printi ng accessory is missing Cause: The Two-sided printing a ccessory is not installed or it is installed incorrectly. Solution: Firmly insert the Two-sided printi ng accessory into the back of the device until both sid es snap into place . NOTE: Do not press the butto ns on either side [...]

  • Page 154

    HP Photosmart Softwar e. The copies mi ght not be damaged. If th ese solutions do not work, reta ke the photo s with your digi tal camera as a last resort. Cause: There ar e no photos found on the memory card. Solution: Take some photos wi th your digital camera, or if you previously saved photos on your computer, you can print them using the H P P[...]

  • Page 155

    Cause: The fi le system is co rrupted. Solution: Check the di splay for an error message telling you that the images on t he memory card a re corrupted. If the file system on the card is corr upt, reformat the memory card in your digital camera. CAUTION: Reformatting the memory card will delete any photos stored on t he card. If you have previous l[...]

  • Page 156

    Solution: Remove all but o ne memory card. The HP Al l-in-One reads the remainin g memory card and displays the f irst photo stored on the memory card. Cause: You have inserted a Compact Flash memory c ard backwards or upsi de down. Solution: Remove the memo ry card and reinsert it correctly. Th e front label of the Compact Flash ca rd faces left. [...]

  • Page 157

    Solution: Make sure you fully insert the memory card int o the appropriate slot on the HP All-in-O ne, and then try the task ag ain. Card access error Cause: There are two or more memory cards inserted into the HP All-in-One at the same time. Solution: Remove all but one memory card. The HP All -in-One reads the remaining memory card an d displays [...]

  • Page 158

    If the memory card is not inserted properly, the HP All-in-One will not respond and the Photo light (ne ar the memory card slots) will not turn on. After the memory card has been inserted properly, the Ph oto light will blink for a few seconds, and then remai n lit. Card is damaged Cause: You formatt ed the card on a Windows XP computer. By default[...]

  • Page 159

    For more information, see: “ Load full-size paper” on page 37 Ink is drying Cause: Transparencies and som e other media require a dryin g time that is longe r than normal. Solution: Leave th e sheet in the output tray until th e message disappears. If it is necessary to remove the printed sheet before th e message disappears, carefully hold the[...]

  • Page 160

    Paper mismatch Cause: The print setting for the print job does not ma tch the pape r type or siz e loaded in the HP All-in-One. Solution: Change the print se tting or load the appropriate paper in the input t ray. For more information, see: “ Change the prin t settings for the current job” on page 46 “ Informat ion on paper” on page 111 Pap[...]

  • Page 161

    Solution: If t he HP All-in-One is not properly conne cted to the computer, communication errors can occu r. Make sure the USB cabl e is securely connected to the HP All-in-O ne and the computer, as shown be low. For more information, see: “ Communicatio n problems over a USB connection” on page 1 09 HP All-in-One not found Cause: This error ap[...]

  • Page 162

    Improper shutdown Cause: The last time the HP All -in-One was used, it was not tu rned off properly. If the HP All-in-One is turned off by turning off the switch on a pow er strip or by using a wall switch, the device can be damaged. Solution: Press the On button located on th e control panel of th e HP All-in-One to turn the device on an d off. Tw[...]

  • Page 163

    • Ink cartridge pr oblem • Ink cartridge(s) are empt y • Ink cartridge(s) are expired • Ink delivery failure • Ink expiration near • Ink supply error • Non-HP ink • Original HP in k depleted • Print head assembly is stalled • Print head failure • Alignment failed • Replace ink cartridg es soon • Scheduled maint enance • [...]

  • Page 164

    Cause: The ink ca rtridge(s) are not intended for use in this device. Solution: Contact HP supp ort. Go to: www.hp.com/support If prompted, choose your country/region , and then click Co ntact HP for information on calling for techni cal support. The following i nk cartridges cannot be used a fter device initialization a nd must be replaced Cause: [...]

  • Page 165

    •“ Ink cartridge warran ty information” on page 169 •“ Shop for ink supplies” on page 107 Ink cartridge(s ) are empty Cause: The indicated ink cartridge(s) are out of ink. Solution: Replac e the indicated ink cartridge(s) wit h new ink cartridge(s). For more information, see: “ Replace the ink cartridges” on page 99 Ink cartri dge(s[...]

  • Page 166

    Each ink cartridge has an expirat ion date. The purpose of expiratio n is to protect the printing system and t o ensure ink quality. When you receive an ink cartridge(s) are expired message, re move and replace the expired ink cartridge, and then close the message. You can also con tinue printing without replaci ng the ink cartridge, by following t[...]

  • Page 167

    HP recommends that you use genuine HP ink cartridg es. Genuine HP ink cartridges are designed a nd tested with HP printe rs to help you easily pr oduce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non -HP ink. Printer service or repa irs required as a result of printer failure or d amage attributable to th[...]

  • Page 168

    Alignment failed Cause: An incorrect type of paper is loaded in the input t ray. Solution: If you have color o r photo paper loaded in the in put tray when you align the printer, the a lignment might fail. Load unused plain white le tter or A4 paper into the input t ray, and then tr y the alignment again. If the alignm ent fails again, you might ha[...]

  • Page 169

    To resolve this error, replace the affected ink cartridge(s) with the i nk cartridges that were shipped with th e HP All-in-One. For more information, see: “ Replace the ink cartridges” on page 99 Ink cartridge is mi ssing, incorrectly instal led, or not intended for your devic e Cause: One or more ink cartridges are missin g. Solution: Remove [...]

  • Page 170

    15 HP warranty and support Hewlett-Packard provides Internet and phone su pport for the HP All-in-One. This section contains the following topics: • Warranty • Ink cartridge warranty information • Support process • Before you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP[...]

  • Page 171

    Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. Visit the HP online support Web site at www.hp.com/support . HP online supp ort is available to all HP customers. It is the fastest source for up-to-date device in formation and expert assistance and includes the following feat[...]

  • Page 172

    HP support by phone For a list of support phone numbers, see the pr inted documentation that came with the device. This section contains the following topics: • Phone support period • Placing a call • After the phone support period Phone support per iod One year of phone support is available in North America, Asia Pacific, and L atin America [...]

  • Page 173

    HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “ Pack the HP All-in-One” on page 174 . HP Korea customer support Chapter 15 172 HP warranty and support HP warranty and support[...]

  • Page 174

    Prepare the HP All-in-One for shipment If, after contacting HP support or returnin g to the point of purchase, you are requested to send the HP All-in-One in for service, make sure you remove and keep the following items b efore returning your device: • The control panel faceplate • The power cord, USB cable, and any other cable connected to th[...]

  • Page 175

    4. Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-in- One. CAUTION: The replaceme nt HP All-in-One might not come w ith a control panel faceplate. Store your control panel faceplate in a safe place, and when the replacement HP All-in-One arrives, reattach your control pane l faceplate. You must attach [...]

  • Page 176

    16 Technical information The technical specifications and international r egulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed do cumentation that came with the HP All-in-One . This section contains the following topics: • Specifications • Environmental product stewardship prog[...]

  • Page 177

    Print specifications • Up to 1200 x 1200 rendered dpi black when printing from a computer • Up to 4800 x 1200 optimized dpi color when printing from a compu ter and 1200-input dpi • Print speeds vary according to the complexity of the docu ment • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI • Dut[...]

  • Page 178

    • HP inkjet supplies recycli ng program • Energy Star® notice • Special handling of materials • Attention California users • Battery disposal in the Netherlands • Battery disposal in Taiwan • Disposal of waste equipment by users in private households in the Europea n Union Paper use This product is suited for the use of recycled pape[...]

  • Page 179

    Special handling of mate rials This HP product contains a lithium-manganese diox ide battery lo cated on the main printed circuit assembly that may require s pecial handling at en d-of-life. Attention Californ ia users The battery supplied with this product may contai n perchlorate material. Special handling may apply. For more information, go to t[...]

  • Page 180

    Disposal of waste equipmen t by users in priv ate households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of with y our other household wa ste. Ins tead, it is your responsibility to dispo se of[...]

  • Page 181

    This section contains the following topics: • Regulatory model identification number • FCC statement • Notice to user s in Korea • VCCI (Class B) compliance statement fo r users in Japan • Notice to users in Japan about the pow er cord • Noise emission statement for Germany • Toxic and hazardous substance table • Declaration of conf[...]

  • Page 182

    Notice to user s in Korea VCCI (Class B) compl iance statement for users in Japan Notice to users in Ja pan about the power cord Noise emis sion statement fo r Germany Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h DIN 45 6 35 T . 1 9 Toxic and hazardo us substance table Regulatory notices 181 Technical information[...]

  • Page 183

    Declarat ion of confor mity (Europe an Economic Are a) The Declaration of Conformity in this documen t complies with ISO/IEC 17050-1 a nd EN 17050-1. It identifies the product, manufacturer’s name and addr ess, and ap plicable spec ifications recognized in the European community. HP Photosmart C6200 All-i n-One series declaration of conformity DE[...]

  • Page 184

    Index Symbols/Numerics 10 x 15 cm photo paper copy 86 load 38 specifications 175 2 pages on 1, print 57 4 pages on 1, print 57 4 x 6 inch (10 x 15 cm) borderless photos print 53 4 x 6 inch photo paper copy 86 4 x 6 inch photo paper, load 38 802.3 wired, configuration page 27 A A4 paper, load 37 addresses, print 60 admin password 27 advanced network[...]

  • Page 185

    default settings, restore 23 device no response 132 not found 160 direction pad 8 disconnected error 155 Display icons 8 display change language 114 change measurements 114 sleep state 9 DNS server (802.3 wired) 28 documents edit scanned 82 scan 79 double-sided prints 55, 56 DPOF printing 16 E edit scan preview 82 edit scanned images 82 Embedded We[...]

  • Page 186

    lighten copies 89 link configuration 28 speed 24 load 10 x 15 cm photo paper 38 4 x 6 inch photo paper 38 A4 paper 37 envelopes 40 full-size paper 37 greeting cards 42 Hagaki 39 index cards 39 iron-on transfers 42 labels 42 legal paper 37 letter paper 37 original 33 postcards 39 transparencies 42 M MAC address 27 maintenance align printer 102 check[...]

  • Page 187

    preview image, edit 82 preview print job 50 print 2 or 4 pages on 1 57 addresses 60 blank printout 138 booklet 56 borderless fails 132 borderless photos 53 both sides of page 55 cancel job 62 CD/DVD labels 54 correct order 58 distorted printout 126 envelopes 60 envelopes print incor rectly 131 faded 128 from computer 45 from software application 45[...]

  • Page 188

    settings country/region 15 language 15 network 22 restore defaults 23 setup button 7 menu 10 sharing 22 shift left margin 92 ship your device 173 sleep state 9 smeared ink, fax 124 software application, print from 45 software installation reinstall 118 troubleshoot 116 uninstall 118 speed copy 88 print 48 start copy black 8 start copy color 8 statu[...]

  • Page 189

    188 Index[...]