HP (Hewlett-Packard) A1T84UAR#ABA manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP (Hewlett-Packard) A1T84UAR#ABA. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP (Hewlett-Packard) A1T84UAR#ABA ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) A1T84UAR#ABA décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) A1T84UAR#ABA devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) A1T84UAR#ABA
- nom du fabricant et année de fabrication HP (Hewlett-Packard) A1T84UAR#ABA
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) A1T84UAR#ABA
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) A1T84UAR#ABA ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) A1T84UAR#ABA et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) A1T84UAR#ABA, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) A1T84UAR#ABA, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) A1T84UAR#ABA. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    HP P a vi lion dv7 Entertainment PC Mainte nance and Serv i ce Gui de D o c u m e n t Pa r t N u m b e r : 575977- 0 0 1 Augu st 200 9 This guide is a troubleshooting reference used for ma intaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting comput[...]

  • Page 2

    [...]

  • Page 3

    © Copyright 2009 Hewlett-Packard Development Company, L.P. AMD Athlon, AMD Turion, and ATI Mobility Rade on are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company unde r license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a t[...]

  • Page 4

    Safety warning notice Å W AR NING : T o reduce the po ssibility of heat-relat ed injur ies or of ov erheating the computer , do not place the computer directl y on your lap or obstruc t the computer air ve nts. Us e the computer only on a har d, f lat sur face . Do not allow another har d surfac e, such as an adj oining optional pr inter , or a so[...]

  • Page 5

    Maintenance and Servi ce Guide v Cont ent s 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    vi Maintenance and S ervi ce Guide Cont ent s Primary hard drive cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9 Secondary hard drive cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10 Hard drive . . . . [...]

  • Page 7

    Cont ent s Maintenance and Servi ce Guide vii System memory map specifications, AMD UMA graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11 7 Screw listing Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phi[...]

  • Page 8

    vii i Maintenance and Se rvice Gui de Cont ent s Index[...]

  • Page 9

    Maintenance and Servi ce Guide 1–1 1 Pr oduc t description Category Description Computer models equipped with M96 system board and graphics subsystems with discrete memory Computer models equipped with M92 system board and graphics subsystems with discrete memory Computer models equipped with graphics subsystems with UMA memory Product Name HP Pa[...]

  • Page 10

    1–2 Maintenance and S ervi ce Guide Produc t desc ripti on Graphics AMD internal graphics with Unified Memory Architecture (UMA), ATI discrete PCI Express graphics with discrete graphics subsystem memory Unified Memory Architec ture (UMA) with shared video memory: ■ Up to 358 MB of graphi cs subsystem memory on computer models equi pped with 20[...]

  • Page 11

    Pr oduct des cr iption Maintenance and Servi ce Guide 1–3 Memory 2 SODIMM slots—customer accessible/upgradable x x x PC2-6400, 800-MHz, DDR2 x x x Dual-channel support x x x Supports up to 8192 MB system memory: ■ 8192-MB total system me mory (4096 MB x 2, dual-channel) ■ 6144-MB total system me mory (2048 MB x 1 + 4096 MB x 1) ■ 4096-MB [...]

  • Page 12

    1–4 Maintenance and S ervi ce Guide Produc t desc ripti on Optical drives 12.7-mm tray load x x x Serial ATA x x x Fixed (1 screw for removal) x x x Support for the following optical drives: ■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive xx x Webcam Low-lig[...]

  • Page 13

    Pr oduct des cr iption Maintenance and Servi ce Guide 1–5 TV tuner Integrated DVB-T TV tuner module* (select models only) xx Support for TV tuner ante nnas for both DVB-T and ATSC/NTSC* xx *There is no Athlon processor support for a TV tuner on discrete and UMA system boards. For TV tuners on computers equipped with an Athlon processor and the Bl[...]

  • Page 14

    1–6 Maintenance and S ervi ce Guide Produc t desc ripti on Keyboard/ pointing devices 17.3-inch full-size keyboard with numeric keypad x x x Standard IMR keyboard x x x UV painted keyboard (select models only) x x x Touchpad supports 2-way scrolling x x x Taps enabled as default x x x Power requirements 8-cell 2.55-Ah Li-ion batt ery with target [...]

  • Page 15

    Maintenance and Servi ce Guide 2–1 2 External component identification T op compon ents Displa y components Item Component Description 1 Internal display switch Turns off the display and initiates Slee p if the display is closed while the power is on. 2 Wireless antennas (3) (select models only) Send and receive signals from one or more wireless [...]

  • Page 16

    2–2 Maintenance and S ervi ce Guide External com ponent i dentif icati on To u c h Pa d Item Component Function 1 TouchPad light ■ White: TouchPad is enabled. ■ Amber: TouchPad is disabled. 2 TouchPad* Moves the pointer and select s or activates items on the screen. 3 Left TouchPad button* Functions like th e left button on an external mouse.[...]

  • Page 17

    External component identification Maintenance and Servi ce Guide 2–3 Buttons Item Component Description 1 Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep st ate, press the button briefly to exit Slee[...]

  • Page 18

    2–4 Maintenance and S ervi ce Guide External com ponent i dentif icati on Keys 8 Stop button Stops playback. 9 Wireless button Turns the wirele ss feature on or off, but does not establish a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. - Fingerprint reader (select models only) Allows a fi[...]

  • Page 19

    External component identification Maintenance and Servi ce Guide 2–5 Lig ht s Item Component Description 1 Caps lock light On: Caps lock is on. 2 Power lights (2)* ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. 3 Volume mute light ■ White: Computer sound is on. ■ A[...]

  • Page 20

    2–6 Maintenance and S ervi ce Guide External com ponent i dentif icati on Fr ont components 8 Battery light (beside power connector) ■ On: A battery is charging. ■ Blinking: A battery that is the only available po wer source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking r[...]

  • Page 21

    External component identification Maintenance and Servi ce Guide 2–7 Rear component Left-sid e components Component Description Vent Enables airflow to cool internal components. ✎ The computer fan starts up automati cally to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine op[...]

  • Page 22

    2–8 Maintenance and S ervi ce Guide External com ponent i dentif icati on 8 Digital Media Slot light On: A digital card is being accessed. 9 Digital Media Slot Supports the following opti onal digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ Secure Digital High[...]

  • Page 23

    External component identification Maintenance and Servi ce Guide 2–9 Right-side components Item Component Function 1 Optical drive Reads optical discs and, on select m odels, also writes to optical discs. 2 Optical drive light Blinking: The optical drive is being accessed. 3 USB ports (2) Connect op tional USB devices. 4 TV antenna/cable jack (se[...]

  • Page 24

    2–10 Maintenance and S ervi ce Guide External com ponent i dentif icati on Bottom components Item Component Function 1 Battery bay Holds the battery. 2 Battery release latch Releases th e battery from the battery bay. 3 Vents (9) Enable airflow to cool internal components. ✎ The computer fan starts up automati cally to cool internal components [...]

  • Page 25

    Maintenance and Servi ce Guide 3–1 3 Illustrated parts catalog Ser v ice tag When ordering parts or requesting information, provide th e computer serial number and model description located on the service tag on the bottom of the computer. Component Description 1 Product name This is the product name affixed to the front of the computer. 2 Serial[...]

  • Page 26

    3–2 Maintenance and S ervi ce Guide Illustrated par ts catalo g Computer major components[...]

  • Page 27

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–3 Item Description Spare Part Number (1) 17.3-inch display assembly (includes wireless antenna transceivers and cables, nameplate, and logo) HD+ BrightView display assembly with webcam and 2 microphones, Espresso Black with molded finish 519259-001 HD+ flush glass AntiGlare display asse[...]

  • Page 28

    3–4 Maintenance and S ervi ce Guide Illustrated par ts catalo g Russia 519265-251 Spain 519265-071 Switzerland 519265-111 Turkey 519265-141 The United Kingdom 519265-031 The United States 519265-001 Keyboards in Moonlight White color with molded finish Belgium 516356-A41 Denmark, Norway, and Sweden 516356-DH1 France 516356-051 Germany 516356-041 [...]

  • Page 29

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–5 (9) Top cover (includes TouchPad and TouchPad buttons) Top cover with fingerprint reader and TouchP ad, Espresso Black with molded finish 519267-001 Top cover with fingerprint reader an d TouchPad, Moonlight White 516299-001 Top cover with TouchPad, Espresso Black with molded finish 5[...]

  • Page 30

    3–6 Maintenance and S ervi ce Guide Illustrated par ts catalo g TV tuner antenna cable with PAL jack (not illustrated) 482900-002 TV tuner remote control with teletext, full function (not illustrated) 465541-001 (21) Hard drives (Support for both primary and secondar y hard drives. Each hard drive includes left and right bracket rails, co nnector[...]

  • Page 31

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–7 ■ Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, th e British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroo[...]

  • Page 32

    3–8 Maintenance and S ervi ce Guide Illustrated par ts catalo g ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Berm uda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Island[...]

  • Page 33

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–9 ExpressCard slot bezel (not illustrated) 516324-001 Rubber Kit (not illustrated) (includes 4 bas e enclosure rubber feet) 516326-001 Screw Kit (not illustrated) 516327-001 Power connector cable , 35W (not illustrated) 536857-001 Item Description Spare Part Number[...]

  • Page 34

    3–10 Maintenance and S ervi ce Guide Illustrated par ts catalo g Displa y assembl y components Flush glass displa y assembly spare parts Item Description Spare part number 1 Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable) Moonlight White with molded finish 516443-001 Espresso Black with mo lded f[...]

  • Page 35

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–11 BrightV ie w displa y assembl y spare parts 8 Display panel cable (included in Display Cable Kit, spare part number 516307-001) 9 Display panel 17.3-inch display panel, Espresso Black wi th molded finish (includes webcam and microphone) 519260-001 17-3 inch display panel, Moonlight W[...]

  • Page 36

    3–12 Maintenance and S ervi ce Guide Illustrated par ts catalo g Cable Kit 17.3-inch Moonlight White (include s webcam and microphone) 516295-001 17.3-inch raw LED display panel 509407-001 5 Display panel cable (included in Display Cable Kit, spare part number 516307-001) 6 Right hinge vertical bracket (included in Display Hinge Kit, spare part n[...]

  • Page 37

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–13 Mass storage d e vices Item Description Spare part number 1 Hard drives (Support for both primary and seco ndary hard drives. Each hard drive includes left and right bracke t rails, connector cable, My lar cover with tab, and 4 rubber isolators) 500-GB, 7200-rpm (select models only) [...]

  • Page 38

    3–14 Maintenance and S ervi ce Guide Illustrated par ts catalo g Miscellan eous parts Sequential part number listing Description Spare part number AC adapters 90-W AC adapter 463955-001 65-W AC adapter 463958-001 Power cords: Belgium, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden 490371-021 Canada, French [...]

  • Page 39

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–15 490371-001 Power cord, 3-pin, for use in Canada, Fren ch Canada, Latin America, Thailand, and the United States 490371-021 Power cord, 3-pin, for use in Belgium, Finla nd, France, Germany, Greece , the Netherlands, Norway, Portugal, Spain, and Sweden 490371-031 Power cord, 3-pin, for[...]

  • Page 40

    3–16 Maintenance and S ervi ce Guide Illustrated par ts catalo g 516296-001 17.3-inch HD+ flush glass AntiGlare display assembly with we bcam and 2 microphones, Moonlight White (includes wireless ante nna transceivers and cables) 516297-001 Base enclosure (includes rubber feet) 516299-001 Top cover with fingerprint reader, To uchPad and TouchPad [...]

  • Page 41

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–17 518166-001 Audio board with cable 518168-001 USB board with cable 518434-001 Broadcom 4322 802.11a/b/g /n WLAN module for use in Antigu a and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trin idad and Tobago, the U.S. Virgin Islands, and the United States[...]

  • Page 42

    3–18 Maintenance and S ervi ce Guide Illustrated par ts catalo g 518437-002 Atheros 9280AGN 802.11a/b/ g/n WiFi Adapter for use in Afghan istan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herz[...]

  • Page 43

    Illustr ated par ts catalog Maintenance and Servi ce Guide 3–19 519269-001 Switch cover, Espresso Black with molded finish (includes LED board and cable) 531764-001 Display Screw Kit for use only with comp uter models with flush glass display assemblies 531877-001 Bottom hinge covers for use only with co mputer models with flush glass display ass[...]

  • Page 44

    Maintenance and Servi ce Guide 4–1 4 Remo v al and replacement pr ocedures Preliminary replacement r equirements To o l s r e q u i r e d You will need the following tools to comple te the removal and replacement procedures: ■ Phillips P0 and P1 screwdrivers ■ Flat-bladed screwdriver Ser v ice considerations The following sections include som[...]

  • Page 45

    4–2 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Dri ve handling Ä CAUTION: Dr iv es are f ragile componen ts that mus t be handled wi th care . T o pre ven t damage to the computer , damage to a dri ve , or los s of inf ormati on, observe the se pr ecautions: ■ Befo r e re mov ing or inserting a hard dri ve , shut do [...]

  • Page 46

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 The following table shows how humidity affects the electros tatic voltage levels generated by different activities. Ä CAUTION: A pr oduct can be degr aded by as little as 7 00 V . P ackaging and tr anspor ting guidelines Follow these grounding guidelines when packaging and [...]

  • Page 47

    4–4 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounde d system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the g[...]

  • Page 48

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–5 Component replacement pr ocedures This chapter provides removal and replacement procedures. There are as many as 91 screws, in 8 di fferent sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location durin[...]

  • Page 49

    4–6 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Computer feet The computer feet are adhesive-backed rubber pads. The fe et are included in the Rubber Kit, spare part number 516326-001. There are 4 rubber feet that attach to th e base enclosure in the locations illustrated below.[...]

  • Page 50

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–7 Batt ery Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connecte[...]

  • Page 51

    4–8 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Optical dri ve ✎ The optical drive spare part kit includes an optical drive bezel and bracket. Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and the[...]

  • Page 52

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–9 5. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive, and then remove the bracket 2 . Reverse this procedure to reassemble and install the optical drive. Har d dr i v e co vers Primary hard dri ve cov er Before removing th[...]

  • Page 53

    4–10 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Remove the primary hard drive cover: 1. Position the computer upside down with the front toward you. 2. Loosen the four Phillips PM2.5×6.0 captive screws 1 that secure the hard drive cover to the computer. 3. Lift the right side of the hard drive cover 2 , and remove the [...]

  • Page 54

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–11 Remove the secondary hard drive cover: 1. Position the computer upside down with the front toward you. 2. Loosen the three Phillips PM2.5×6.0 captive screws 1 that secure the secondary hard drive cover to the computer. 3. Lift the rear edge 2 , and remove the cover 3 . Rev[...]

  • Page 55

    4–12 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Har d dr i v e ✎ The hard drive spare part kit (spare part number 517639-00 1) includes left and right bracket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators. Before removing the hard drive, follow these steps: 1. Shut down the computer. If you ar[...]

  • Page 56

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–13 2. Use the Mylar tab 1 to slide the hard drive to the left 2 , and then disconnect the hard drive cable 3 from the system board. 3. Remove the hard drive 4 from the hard drive bay. 4. If it is necessary to replace the hard drive bracket or any of the hard drive bracket comp[...]

  • Page 57

    4–14 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Memor y module Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s [...]

  • Page 58

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–15 WLAN modul e Ä CAUTION: The WLAN module and the WW AN module ar e not inter changeable . Description Spare part number Broadcom 4312 802.11b/g WLAN modules: For use in Antigua and Barbuda, Barbados , Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobag[...]

  • Page 59

    4–16 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Au stria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Be lize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, B[...]

  • Page 60

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–17 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the c[...]

  • Page 61

    4–18 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures 1. Disconnect the WLAN antenna cables 1 from the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The gray WLAN antenna cable is connected to the WLAN module “Aux” terminal. 2. Remove the two Phillips PM2.0×3.0 screws [...]

  • Page 62

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–19 RT C b at te r y Before removing the RTC ba ttery, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s [...]

  • Page 63

    4–20 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures TV t uner mo dule ✎ The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 516328-001. The TV tuner external antenna cable with PAL ja ck is available using spare part number [...]

  • Page 64

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–21 Switch co ver and k e yboar d Description Spare part number Switch cover, Moonlight White color (includes LED board and cable) 516300-001 Switch cover, Espresso Black color in molded finish (includes LED board and cable) 519269-001 Keyboard in Espresso Black color in painte[...]

  • Page 65

    4–2 2 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Before removing the switch cover and keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s con[...]

  • Page 66

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 3 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge 1 of the switch cover until it detaches from the computer. 6. Slide the switch cover 2 back far enough to access the keyboard screws. 7. Remove t[...]

  • Page 67

    4–2 4 Maintenance and Se rvi ce Guide Remo val and r eplacement pr ocedures 9. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 10. Remove the keyboard. 11. Disconnect the power button board cable 1 from the low insertion force (LIF) connector on[...]

  • Page 68

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 5 P ower button boar d Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all externa[...]

  • Page 69

    4–2 6 Maintenance and Se rvice Gui de Remo val and r eplacement pr ocedures Speak er assembly Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external de[...]

  • Page 70

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 7 Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 516328-001. Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. I[...]

  • Page 71

    4–2 8 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Display assembl y ✎ All display assemblies include a webcam, 2 microphones, and 2 wireless antenna transceivers and cables. Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernati[...]

  • Page 72

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 9 Remove the display assembly: 1. Disconnect the display panel cable 1 and the webcam/microphone cable 2 from the system board. 2. Remove the WLAN antenna cables from the clips 3 built into the top cover. 3. Disconnect the TV tuner cable from the system board 4 . Ä CAUTION:[...]

  • Page 73

    4–30 Mainte nance and Serv ice Guid e Remo val and r eplacement pr ocedures ✎ Steps 6 through 21 provide display panel removal informa tion for computer models equipped with BrightView display assemblies. See steps 22 through 34 for displa y panel removal information for computer models equipped with AntiGlare display assemblies. 6. If it is ne[...]

  • Page 74

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–31 10. If it is necessary to replace the we bcam module, pull the webcam module 1 up to release it from the adhesive strip. 11. Disconnect the webcam cable from the connector 2 on the webcam module. 12. If it is necessary to replace the display pa nel, remove the six Phillips [...]

  • Page 75

    4–3 2 Maintenance and Serv ice Guid e Remo val and r eplacement pr ocedures 18. If it is necessary to replace the display hing es, remove the four Phillips PM2.0×4.0 screws 1 that secure each display hinge to the display panel. 19. Remove the display hinges 2 . The display hinges are available using spare part number 516306-001. 20. If it is nec[...]

  • Page 76

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 3 ✎ Steps 22 through 34 provide display panel removal informa tion for computer models equipped with AntiGlare display assemblies. See steps 6 through 21 for display pa nel removal information for computer models equipped with BrightView display assemblies. 22. If it is ne[...]

  • Page 77

    4–34 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures 26. Disconnect the display logo LED cable from the display panel cable 1 , and then remove the antenna cables from the display assembly clip 2 , leaving them attached to the display enclosure. 27. Remove the display enclosure 3 . The AntiGlare display enclosure is availab[...]

  • Page 78

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 5 31. Disconnect the display panel cable 1 from the display panel, and then remo ve it from the back of the display panel 2 . 32. If it is necessary to remove the display hinges and bracket, remove the six Phillips PM2.5×5.0 hinge screws 1 and the four Phillips PM2.0×3.0 s[...]

  • Page 79

    4–3 6 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures 34. If it is necessary to disassemble the display br acket, remove the two Phillips PM2.5×5.0 screws 1 , and remove the center of the bracket 2 . Reverse this procedure to reassemble and install the display assembly.[...]

  • Page 80

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 7 To p c o v e r Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s conn[...]

  • Page 81

    4–38 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures 3. Turn the computer right-side up, with the front toward you. 4. Disconnect the following cables from the system board: a. TouchPad board LIF cable 1 b. Fingerprint reader board LIF cable 2 (select models only) 5. Remove the following screws that secure the top cover to [...]

  • Page 82

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 9 6. Lift the rear edge 1 of the top cover until it rests at an angle. 7. Remove the top cover 2 by lifting it straight up. Reverse this procedure to install the top cover.[...]

  • Page 83

    4–40 Mainte nance and Serv ice Guid e Remo val and r eplacement pr ocedures S ystem board ✎ All system board spare kits include replacement thermal material. Before removing the system board, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it do[...]

  • Page 84

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–41 Remove the system board: 1. Disconnect the following cables from the system board: a. Audio/infrared board cable 1 ✎ The audio/infrared board ca ble connects to a LIF con nector on the system board. b. Subwoofer cable 2 (select models only) c. USB board cable 3 ✎ The US[...]

  • Page 85

    4–4 2 Maintenance and Serv ice Guid e Remo val and r eplacement pr ocedures Å W AR NING : T o av oid damaging the optical dr i v e boar d , do not use the optical dr i ve boar d 1 to lift the sy stem boar d out of the base enc losur e. 3. Lift the right side of the system board up until it rests at an angle 2 . 4. Remove the system board 3 by sl[...]

  • Page 86

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 3 Modem m odu le ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 516328-001. Before removing the modem module, follow these steps: 1. Shut down the computer. If you are unsure w[...]

  • Page 87

    4–44 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures 2. Remove the Phillips PM2.0×4.0 screw 1 that secures the modem module to the system board. 3. Lift the modem module 2 up. 4. Disconnect the modem module cable 3 , and then remove the modem module from the system board. Reverse this procedure to install the modem module.[...]

  • Page 88

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 5 Audio/infrar ed boar d Before removing the audio/infrared board, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ext[...]

  • Page 89

    4–46 Maint enance and Serv ice Gui de Remo val and r eplacement pr ocedures USB board Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connecte[...]

  • Page 90

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 7 Subw oofer Before removing the subwoo fer, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connect[...]

  • Page 91

    4–48 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures TV tuner modul e cable ✎ The TV tuner module cable is available in the Cable Kit, spare part number 516328-001. Before removing the TV tuner module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, tu[...]

  • Page 92

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 9 Modem m odu le cable ✎ The modem module cable including the RJ-11 jack is av ailable in the Cable Kit, spare part number 516328-001. Before removing the modem modul e cable, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or [...]

  • Page 93

    4–50 Ma intenance and Se rvi ce Guide Remo val and r eplacement pr ocedures P ower connector cable ✎ The power connector cable is available in the Cable Kit, spare part number 516328-001. Before removing the power connect or cable, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, t[...]

  • Page 94

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–51 Fa n/heat sink assembl y ✎ The fan/heat sink assembly spare kit includes replacement thermal material. ✎ To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the right side and rear panel of the computer. The computer uses an electric fan for [...]

  • Page 95

    4–5 2 Maintena nce and Servi ce Guide Remo val and r eplacement pr ocedures 4. Remove the fan/heat sink assembly 3 by lifting it straight up. ✎ The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is re moved. Thermal paste is used on the proces[...]

  • Page 96

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–5 3 5. Turn the system board upside down, with the e xpansion port 3 and external monitor port toward you. 6. Disconnect the fan cable 1 from the system board. 7. Loosen the four Phillips PM2.5×6.0 captive screws 2 that secure the fan/heat sink assembly to the system board. 8[...]

  • Page 97

    4–54 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures Processor ✎ All processor spare part kits include replacement thermal material. Before removing the processor, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down th[...]

  • Page 98

    Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–5 5 Remove the processor: 1. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 2. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor[...]

  • Page 99

    Maintenance and Servi ce Guide 5–1 5 Setup Utility Starting t he Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. ✎ The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility reports information a[...]

  • Page 100

    5–2 Maintenance and S ervi ce Guide Setup Ut ility Nav igating and selec ting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in a list or to toggle a field, for example a[...]

  • Page 101

    Setup Utili ty Maintenance and Servi ce Guide 5–3 Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Ex[...]

  • Page 102

    5–4 Maintenance and S ervi ce Guide Setup Ut ility S ystem Configuration menu Diagnostics menu Select To do this Language Support Change th e Setup Utility language. Button Sound (select models only) Enable/disable the capaci tive button tapping sound. Virtualization Techno logy (select models only) Enable/disable the processo r Virtualization Te[...]

  • Page 103

    Maintenance and Servi ce Guide 6–1 6 Specifications Computer specifications Metric U.S. Dimensions for computer models with BrightView display assemblies Width 41.26 cm 16.24 in Depth 27.70 cm 10.90 in Height (front to rear) 3.52 to 4.44 cm 1.38 to 1.74 in Weight - BrightView (with optical drive, hard drive, and battery) 3.51 kg 7.74 lbs Second h[...]

  • Page 104

    6–2 Maintenance and S ervi ce Guide Spe c ifica tions 17 .3-inch, HD+ AntiGlare displa y spec ifications (some models also support flush glass pan el co ver) Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,1 92 m -50 ft to 40,000 ft ✎ Applicable product safety standards specif y thermal l[...]

  • Page 105

    Spe c ifica tions Maintenance and Servi ce Guide 6–3 17 .3-inch HD+ BrightV ie w displa y spec ifications Hard dri ve specifications Metric U.S. Dimensions Height 30.7 cm 12.15 in Width 33.1 cm 17.03 in Diagonal 43.9 cm 17.29 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch[...]

  • Page 106

    6–4 Maintenance and S ervi ce Guide Spe c ifica tions Blu-ra y ROM with L ightScribe D VD ± R / RW SuperMulti DL Dri ve specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, D[...]

  • Page 107

    Spe c ifica tions Maintenance and Servi ce Guide 6–5 DV D ± RW and CD-R W SuperM ulti Double -La yer Combo Dr iv e spec ifications S ystem DMA specifications, AMD Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, [...]

  • Page 108

    6–6 Maintenance and S ervi ce Guide Spe c ifica tions S ystem inter rupt specifications, AMD discrete graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Mi crosoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Contro[...]

  • Page 109

    Spe c ifica tions Maintenance and Servi ce Guide 6–7 S ystem inter rupt specifications, AMD UMA gr aphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Mi crosoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller [...]

  • Page 110

    6–8 Maintenance and S ervi ce Guide Spe c ifica tions S ystem I/O addr ess spec ifications, AMD I/O address (hex) System function (shipping configuration) 0000 - 0008 DMA controller 000A - 000F DMA controller 0020 - 0021 Program interrupt controller 0040 - 0043 System Timer 0060 - 0060 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard 00[...]

  • Page 111

    Spe c ifica tions Maintenance and Servi ce Guide 6–9 30F0 - 30F7 Standard Dual Channel PCI IDE Controller 30F8 - 30FF (discrete only) Standard Dual Channel PCI IDE Controller 4000 - 407F (discrete only) nVidia GeForce8400M GS 4000 - 4FFF PCI standard PCI-to-PCI bridge 5000 - 5FFF (discrete only) PCI standard PCI-to-PCI bridge I/O address (hex) Sy[...]

  • Page 112

    6–10 Maintenance and S ervi ce Guide Spe c ifica tions S ystem memory map specifications, AMD disc rete gr aphic s Size Memory address System function 128 KB 000A0000-000BFFFF nV idia GeForce8400M GS 16 KB B0000000-B0 003FFF HDA Controller 8 KB B0004000-B0005FFF Standa rd Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Sta ndard OpenHCD US[...]

  • Page 113

    Spe c ifica tions Maintenance and Servi ce Guide 6–11 S ystem memory map specifications, AMD UMA graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia MCP67M 16 KB B0000000-B0 003FFF HDA Controller 8 KB B0004000-B0005FFF Standa rd Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Sta ndard OpenHCD USB Host Controller 2[...]

  • Page 114

    Maintenance and Servi ce Guide 7–1 7 Sc r e w listing This section provides specification and reference informat ion for the screws used in the computer. Some screws listed in this section are available in the Screw Kit, spare part number 5163277-001. Phillips P M2.5×7 . 0 scre w Where used: One screw that secures the optical drive to the comput[...]

  • Page 115

    7–2 Maintenance and S ervi ce Guide Scr ew listin g Where used: 4 screws that secure the di splay assembly to the computer Where used: 4 screws that secure the display bezel to the disp lay enclosure on computer models equipped with an AntiGlare display assembly Where used: 2 screws that secure the display bezel to th e display enclosure on compu[...]

  • Page 116

    Scre w listing Maintenance and Servi ce Guide 7–3 Where used: 11 screws on the bottom of the computer that secure the top cover to the base enclosure Where used: 2 screws on the top of the computer that secure the top cover to the base enclosure Where used: One screw that secures the power connector and bracket to the base enclosure[...]

  • Page 117

    7–4 Maintenance and S ervi ce Guide Scr ew listin g Where used: 5 screws that secure the switch cover and keyboard to the computer[...]

  • Page 118

    Scre w listing Maintenance and Servi ce Guide 7–5 Phillips P M2.5×6 . 0 captiv e sc re w Where used: 4 captive screws that secure the primary ha rd drive cover to the primary hard drive bay Color Quantity Length Thread Head diameter Silver 17 6.0 mm 2.5 mm 5.0 mm[...]

  • Page 119

    7–6 Maintenance and S ervi ce Guide Scr ew listin g Where used: 3 captive screws that secure the secondary ha rd drive cover to the secondary hard drive bay Where used: 4 captive screws that secure the UM A heat sink assembly to the system board[...]

  • Page 120

    Scre w listing Maintenance and Servi ce Guide 7–7 Where used: 6 captive screws that secure the discre te heat sink assembly to the system board[...]

  • Page 121

    7–8 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.0×4. 0 sc r e w Where used: One screw that secures the audio board to the base enclosure Color Quantity Length Thread Head diameter Black 1 4.0 mm 2.0 4.5 mm[...]

  • Page 122

    Scre w listing Maintenance and Servi ce Guide 7–9 Phillips P M2.0×4. 0 sc r e w Where used: One screw that secures the power button board to the switch cover Color Quantity Length Thread Head diameter Silver 1 4.0 mm 2.0 mm 4.5 mm[...]

  • Page 123

    7–10 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.5×4. 0 scre w Where used: 2 screws (next to second hard drive bay) that secure the top cover to the computer Where used: One screw that secures the USB conn ector board to the base enclosure Color Quantity Length Thread Head diameter Black 3 4.0 mm 2.5 mm 5.0 mm[...]

  • Page 124

    Scre w listing Maintenance and Servi ce Guide 7–11 Phillips P M2.5×4. 0 scre w Where used: 4 screws that secure the bottom cover to the display enclosure on computer models equipped with AntiGlare display assemblies Where used: 4 screws (on the bottom of the computer) that secure the switch cover to the computer Color Quantity Length Thread Head[...]

  • Page 125

    7–12 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M3. 0×4. 0 sc re w Where used: 4 screws that secure the hard drive bracket to the hard drive Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm[...]

  • Page 126

    Scre w listing Maintenance and Servi ce Guide 7–13 Phillips P M2.0×3 .0 scre w Where used: 4 screws that secure the top cover to the computer Where used: 2 screws that secure the WLAN module to the base enclosure Color Quantity Length Thread Head diameter Silver 18 3.0 mm 2.0 mm 4.0 mm[...]

  • Page 127

    7–14 Maintenance and S ervi ce Guide Scr ew listin g Where used: 4 screws that secure the keyboard to the computer Where used: One screw that secures the Bluetooth module to the computer[...]

  • Page 128

    Scre w listing Maintenance and Servi ce Guide 7–15 Where used: One screw that secures the webcam module to the display enclosure Where used: 4 screws that secure the hinge bracket to the di splay panel (for computers equipped with flush glass display assemblies) Where used: 2 screws that secure the antenna transceivers to the display enclosure (f[...]

  • Page 129

    7–16 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.5×5 .0 scre w (blac k) Where used: 4 screws that secure the top cover to the computer Color Quantity Length Thread Head diameter Black 4 5.0 mm 2.5 5.0 mm[...]

  • Page 130

    Scre w listing Maintenance and Servi ce Guide 7–17 Phillips P M2.5×5 .0 scre w (silver) Where used: 6 screws that secure the hinges to the display panel Where used: 2 screws that secure the bracket to the display panel Color Quantity Length Thread Head diameter Silver 8 5.0 mm 2.5 5.0 mm[...]

  • Page 131

    7–18 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.5×5 .0 br oadh ead scre w (black) Where used: 3 broadhead screws that secure the system board to the computer Color Quantity Length Thread Head diameter Black 3 5.0 mm 2.5 7.0 mm[...]

  • Page 132

    Scre w listing Maintenance and Servi ce Guide 7–19 Phillips P M2.5×5 .0 br oadh ead scre w (silv er) Where used: 3 broadhead screws that secure the subwoofer to the base enclosure Color Quantity Length Thread Head diameter Silver 3 5.0 mm 2.5 7.0 mm[...]

  • Page 133

    7–20 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2. 0×2. 0 broadhead screw Where used: One broadhead screw that secures the fi ngerprint reader board to the top cover Color Quantity Length Thread Head diameter Silver 1 2.0 mm 2.0 5.0 mm[...]

  • Page 134

    Maintenance and Servi ce Guide 8–1 8 Backup and r ecov er y Reco vering s y stem infor mation Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you a dd new software and data files, you should continue to back up your system on a regular ba[...]

  • Page 135

    8–2 Maintenance and S ervi ce Guide Back up and reco very ■ The computer must be connected to AC power during this process. ■ Only one set of recovery discs can be created per computer. ■ Number each disc before inserting it into the optical drive. ■ If necessary, you can exit the program before you have fi nished creating the recovery di[...]

  • Page 136

    Back up and reco ve ry Maintenance and Servi ce Guide 8–3 Using Windo ws Backup and R estore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. ✎ The backup process may take over an hour, depend ing on file size and the speed of the[...]

  • Page 137

    8–4 Maintenance and S ervi ce Guide Back up and reco very 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Pe r f o r m i n g a r e c o v e r y ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (enti[...]

  • Page 138

    Maintenance and Servi ce Guide 9–1 9 Connec tor pin assignments 13 9 4 Audio -in (microphone) Pin Signal 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground[...]

  • Page 139

    9–2 Maintenance and S ervi ce Guide Connect or pin assi gnments Audio -out (headphone) External monitor Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2[...]

  • Page 140

    Connect or pin assi gnments Maintenance and Servi ce Guide 9–3 HDM I Pin Signal 1 Transition minimized different ial signal (TDMS) data 2+ 2 Transition minimized differential signal (TDMS) data 2 shield 3 Transition minimized different ial signal (TDMS) data 2- 4 Transition minimized different ial signal (TDMS) data 1+ 5 Transition minimized diff[...]

  • Page 141

    9–4 Maintenance and S ervi ce Guide Connect or pin assi gnments RJ-11 (modem) RJ- 45 (network) Pin Signal 1 U n u s e d 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused[...]

  • Page 142

    Connect or pin assi gnments Maintenance and Servi ce Guide 9–5 Univ ersal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground[...]

  • Page 143

    Maintenance and Servi ce Guide 10–1 10 P o wer cor d set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment i[...]

  • Page 144

    10–2 Maintenance and S ervi ce Guide P ow er cord set requir ements Requir ements for specific countries or r egions Country/region Accredited agency Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlan[...]

  • Page 145

    Maintenance and Servi ce Guide 11–1 11 Rec y c li ng Batter y When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Displa y Å W AR NING : The bac klight contains merc ur y . Ex er c ise cauti on when r emo[...]

  • Page 146

    11–2 Maintenance and S ervi ce Guide Rec yclin g Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display be zel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disen[...]

  • Page 147

    Rec yclin g Maintenance and Servi ce Guide 11–3 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 . 5. Remove all screws 1 that secure the display panel as sembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7. Turn the display panel assembly upside down. 8[...]

  • Page 148

    11–4 Maintenance and S ervi ce Guide Rec yclin g 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cove[...]

  • Page 149

    Rec yclin g Maintenance and Servi ce Guide 11–5 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å W AR NING : The bac klight contains merc ur y . Ex er c ise cauti on when r emov ing and handling the backlight to a void damaging this component and caus ing expo sur e to the mer c ury . 18. Remove th[...]

  • Page 150

    11–6 Maintenance and S ervi ce Guide Rec yclin g 19. Disconnect the display panel cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 2[...]

  • Page 151

    Maintenance and Servi ce Guide Index–1 Inde x 1394 port, location 2–7 A AC adapter light, location 2–9 AC adapters, spare part number 3–14 administrator password 5–3 antenna components 2–1 locations 2–1 spare part number 3–3 audio, product description 1–4 audio/infrared board removing 4–45 spare part number 3–5 , 4–45 audio-[...]

  • Page 152

    Index Maintenance and Servi ce Guide Index–2 creating recovery discs 8–1 creating recovery points 8–3 D Diagnostics menu 5–4 Digital Media Slot 2–8 Digital Media Slot light 2–8 display assembly removing 4–28 spare part numbers 3–3 , 4–28 display components 2–1 display internal components, spare part numbers 3–3 display panel A[...]

  • Page 153

    Index Maintenance and Servi ce Guide Index–3 left-side components 2–7 light components 2–5 lights AC adapter 2–9 battery 2–6 caps lock 2–5 Digital Media Slot 2–8 drive 2–6 Num Lock 2–5 optical drive 2–9 power 2–5 , 2–6 volume down 2–5 volume mute 2–5 volume up 2–5 webcam 2–1 wireless 2–5 M Main menu 5–3 mass stor[...]

  • Page 154

    Index Maintenance and Servi ce Guide Index–4 spare part numbers 3–5 , 4–54 product description audio 1–4 chipset 1–1 Ethernet 1–4 external media card 1–5 graphics 1–2 hard drives 1–3 keyboard and pointing devices 1–6 memory 1–3 microphone 1–4 modem 1–4 operating system 1–6 optical drives 1–4 panels 1–2 ports 1–5 po[...]

  • Page 155

    Index Maintenance and Servi ce Guide Index–5 spare part numbers 3–3 , 4–21 switch cover and keyboard removing 4–22 spare part numbers 4–21 system backup 8–1 system board removing 4–41 spare part numbers 3–5 , 4–40 System Configuration menu 5–4 system DMA 6–5 system information 5–2 , 5–3 system interrupts 6–6 system recov[...]