HP (Hewlett-Packard) 4100 manuel d'utilisation

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- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) 4100
- nom du fabricant et année de fabrication HP (Hewlett-Packard) 4100
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) 4100
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Table des matières du manuel d’utilisation

  • Page 1

    ® HP OmniBook 4100/4150 Service Manual[...]

  • Page 2

    Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u[...]

  • Page 3

    ii HP Om niBook 4100/4150 Notice In a continuing effort to im prove the quality of our products, technical and environm ental information in this document is subject to change without notice. This manual and any exam ples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Com pany m akes no warranty [...]

  • Page 4

    HP Om niBook 4100/4150 iii Contents 1. Product Inform ation ...................................................................................................... 1-1 Features and Operation ......................................................................................................... ........ 1-3 Turning the OmniBook On and Off..........[...]

  • Page 5

    iv HP Om niBook 4100/4150 Figures Fi gure 1-1. Om niBook - F ront View ....................................................................................................1-3 Fi gure 1-2. Om niBook - Side View .....................................................................................................1-3 Fi gure 1-3. Om niBook - Rear View [...]

  • Page 6

    HP Om niBook 4100/4150 v Table 2-9. Rem oving Display Com ponents ....................................................................................... 2-31 Table 2-10. Rem oving Top Case Components .................................................................................. 2-32 Table 2-11. Rem oving Bottom Case Com ponents ...............[...]

  • Page 7

    vi HP Om niBook 4100/4150 Introduction This service m anual provides reference inform ation for the HP OmniBook 4100/4150. It is intended to be used by HP-authorized serv ice personnel in the installation, servicing, and repair of these products. The manual is designed as a self- paced guide. It is intended to train you to install, configure, and r[...]

  • Page 8

    HP Om niBook 4100/4150 Product Inf orm ation 1-1 1 Product Information The HP OmniBook 4100/4150 provides desktop perform ance and expandability as well as convenient portability. I t uses high-performance com ponent technologies that make it capable of replacing a desktop computer or serv ing as a portable multim edia presentation tool. Table 1-1.[...]

  • Page 9

    1-2 Product Inf orm ation HP OmniBook 4100/4150 Table 1-2. O mniBook 4100/4150 Series Models OmniBook Product * CPU ** Display Hard Drive Floppy Drive CD-ROM Drive Standard RAM OmniBook 4100 F1462 x Pentium II 233 MH z 13.3-inch XGA T FT 4 GB (F1467A) 1.44 MB (F1472A) CD-ROM (F1474A) 32 MB F1463 x *** Pentiu m 266 MH z 14.1-inch XGA T FT F1464 x Pe[...]

  • Page 10

    HP Om niBook 4100/4150 Product Inf orm ation 1-3 Features and Operation The following three illustrations point out the main external features of the computer. They are followed by highlights of the com puter’s operation. For an internal, exploded view, see page 4- 2. Figure 1-1. OmniBook - Front View Figure 1-2. OmniBook - Side View Audio jacks [...]

  • Page 11

    1-4 Product Inf orm ation HP OmniBook 4100/4150 Figure 1-3. OmniBook - Rear View Turning the Omni Book On and Off • On. Press the blue power button to turn on the OmniBook. • Standby . The display turns off autom atically if the computer is inactiv e for about 2 minutes. • Suspend. Click Start, Suspend (Windows 95) or press the blue power but[...]

  • Page 12

    HP Om niBook 4100/4150 Product Inf orm ation 1-5 Checking the Status of the OmniBook The main OmniBook status lights, located at the front- right edge of the display bezel at the top of the display, indicate power status and driv e activity. (These lights are on the L E D strip cable.) Table 1-4. M ain Status Lights (LED Strip Cable) Meaning Power [...]

  • Page 13

    1-6 Product Inf orm ation HP OmniBook 4100/4150 Using Fn Hot Key s The Fn key combined with another key is a hot key—a shortcut key sequence for various system controls. F or an external key board, CTRL+ALT is normally equivalent to the F n key. Table 1-6. Fn Hot Keys Hot Key Effect Fn + F1 Decreases the display’s brightness. Fn + F2 Increases [...]

  • Page 14

    HP Om niBook 4100/4150 Product Inf orm ation 1-7 Sy stem Resources Below are default values for system resources. To see other, non-default possibilities, use the BIOS Setup utility (see page 3- 26), which lists port and audio device configurations in the System Devices menu. The tables in this section show ty pical resource usage as set up by the [...]

  • Page 15

    1-8 Product Inf orm ation HP OmniBook 4100/4150 Table 1-9. System Input/Output A ddresses (100-3FF) 120-127 Audio (OmniBook 4150† only) 170-177 Internal CD -ROM drive (secondary IDE controller) 1F0-1F7 Internal hard disk (primary IDE controller) 220-22F Audio 376 Internal CD-ROM drive (secondary IDE controller) 378-37F LPT1 (printer port) 388-38B[...]

  • Page 16

    HP Om niBook 4100/4150 Product Inf orm ation 1-9 Specifications The following tables list descriptions for the OmniBook and its accessories. Table 1-11. O mniBook 4100/4150 Series Specifications Phy sical Attributes Size: 330.5mm×256.9mm×35-36.5mm (13.0"×10.1"×1.3-1.4"). W eight: 2.92-2.99 kg (6.45-6.60 lb.). Processor and Bus Ar[...]

  • Page 17

    1-10 Product Infor mation HP Om niBook 4100/4150 Audio Sy stem 16-bit, Sound Blaster Pro-compatible. SRS 3D enhanced audio. Stereo sound via tw o built-in speakers. Built-in microphone. Line-in, headphone-out, and microphone-in. Key board and Pointing Device 87/88-key touch-type QW ERTY keyboard w ith 101/102 key emulation. Embedded numeric keypad.[...]

  • Page 18

    HP Om niBook 4100/4150 Product Inf orm ation 1-11 Major ICs OmniBook 4150B: CPU: Intel Mobile Pentium II. South Bridge: PIIX4M . Video: ATI M obility-M or -M 1. Audio: ESS ES1978 Maestro-2E and ESS ES1921. CardBus: TI PCI 1225. Keyboard controller: National PC87570. Super I/O: SM C 869. OmniBook 4150†: CPU: Intel Mobile Pentium II. South Bridge: [...]

  • Page 19

    1-12 Product Infor mation HP Om niBook 4100/4150 Table 1-12. O mniBook 4100/4150 Series A ccessories Accessory D escription OmniBook Compat. 4150B 4150 † 4100 2100/7100 Memory F1456A 32-M B SDRAM (66 M Hz) ex pansion module •• • F1457A 64-M B SDRAM (66 M Hz) ex pansion module •• • F1622A 128-M B SDRAM (66 M Hz) ex pansion module •?[...]

  • Page 20

    HP Om niBook 4100/4150 Product Inf orm ation 1-13 Docks F1451A Port replicator •• • • F1452A M ini dock •• • • F1453A M onitor stand (short) for F1451A and F1452A •• • • F1468A Docking module bay adapter •• • F1477A Docking system and monitor stand (tall) •• • • † Models called 4150† in this manual have no [...]

  • Page 21

    1-14 Product Infor mation HP Om niBook 4100/4150 Internal Design The motherboard PCA is the central component of the Om niBook design. It plays a role in v irtually all system functions. The CP U module (MMO) and most other subsy stems connect to the motherboard. The following figure shows the connections among the replaceable electrical modules. A[...]

  • Page 22

    HP Om niBook 4100/4150 Product Inf orm ation 1-15 Table 1-13. Functional Structure Bootup CPU module Motherboard BIOS IC Floppy disk module Hard disk drive Main processor (M MO). Primary sy stem circuitry. Code for basic system functions (part of motherboard on OB 4150). First source of disk-based startup code. Second source of disk-based startup c[...]

  • Page 23

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  • Page 24

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-1 2 Removal and Replacement This chapter tells you how to remove and replace the following com ponents and assemblies. The ones marked by • are user-replaceable. Table 2-1. Remov al Cross-Reference Air vent cover (table on page 2- 33). Audio jack cover (table on page 2- 33). Audio jack PCA (table[...]

  • Page 25

    2-2 Rem oval and Replacem ent HP Om niBook 4100/4150 Notes Reassem bly steps are the reverse of the rem oval steps. Reas sem bly notes are included at the end of each s ection below. Sy m bols like this thr oughout this chapter s how approxim ate full-size screw outlines. You can use them to verify the sizes of scr ews before you install them. Ins [...]

  • Page 26

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-3 Remov ing the Battery or Plug-In Module (User-Replaceable) Required Equipment • None. Removal Procedure 1. Unplug the ac adapter, if present. 2. Slide forward the module latch slider on the corner next to the m odule, then swing back the latch to loosen the module. 3. Pull out the module. 4. Sl[...]

  • Page 27

    2-4 Rem oval and Replacem ent HP Om niBook 4100/4150 Remov ing a RA M Board (User-Replaceable) The OmniBook 4100 has 32 MB of RAM on the motherboard and has one RAM slot for installing additional RAM. The OmniBook 4150 Series has no RAM on the m otherboard and has two RAM slots for installing RAM. Table 2-4. RAM Board Replacement Part Numbers Descr[...]

  • Page 28

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-5 Reassembly Notes • Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. Remov ing the Hard Disk Driv e (User-Replaceable) Table 2-5. Hard Disk Drive Replacement Part Numbers Description Part Numbe[...]

  • Page 29

    2-6 Rem oval and Replacem ent HP Om niBook 4100/4150 5. If y ou are installing a new hard drive that does not have a cover, y ou can remove the cov er parts from the old hard driv e: • Remov e the screw from the case, then pry open the flap. I f necessary, use a flat- blade screwdriver • Use a flat-blade screwdriv er to pry open the snaps at th[...]

  • Page 30

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-7 Important • If you are installing a new hard drive, create a Hibernate par tition on the drive before loading any s oftware—see the s teps below. Creating a Hibernate Partition – OmniBook 4100 1. If y ou do not have an Om niBook Recovery CD and internal CD-ROM (or DVD) m odule for the compu[...]

  • Page 31

    2-8 Rem oval and Replacem ent HP Om niBook 4100/4150 Replacing Small Parts (User-Replaceable) The following small parts are user- replaceable. Table 2-6. Replacing Small Part s (User-Replaceable) Part Replacement Procedure Docking Doors Open each door and flex the door until one side tab releases. To replace, see the picture on page 2-28. Feet Inse[...]

  • Page 32

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-9 Remov ing the Keyboard (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. • Probe or tweezers. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. 2. On the bottom of the unit, remov e the seven “K” screws from the bottom [...]

  • Page 33

    2-10 Removal and Replac ement HP Om niBook 4100/4150 Note For an Om niBook 4100 with a serial number between T W 82000000 and TW 83599999, if the date code on the bottom of the k eyboard is “828”, replace the k eyboard. (Service note 4100-02.) F1460 and F1462 keyboards are not com patible with 4150B models . F1649 keyboards are com patible with[...]

  • Page 34

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-11 Remov ing the Display A ssembly (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. 2. On the back of the unit, l ift up on the VGA connector cover abov e the VGA port and unsn[...]

  • Page 35

    2-12 Removal and Replac ement HP Om niBook 4100/4150 Reassembly Notes • Before installing the display assembly, m ake sure a grounding spring is present in each hole at the back corners of the left and right frames. Caution Install new screws f or all scr ews y ou r emove that hold the dis play hinges . Otherwise, the hinges could loosen over tim[...]

  • Page 36

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-13 Remov ing the LCD Module (HP Authorized Service Prov iders Only) Note The ex act details for rem oving the LCD module depend on the type of m odule. Some details may diff er from those des cribed in this s ection. See the table below for infor mation about m atching c omponents for dif ferent ty[...]

  • Page 37

    2-14 Removal and Replac ement HP Om niBook 4100/4150 Required Equipment • Small Phillips screwdriver. • Pointed knife or probe. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. 2. Remove the display assembly and strip cover from the unit (page 2-11). 3. On the display bezel, rem o ve the upper and lower screw cov[...]

  • Page 38

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-15 Figure 2-7. Removing the LCD M odule Screw, M 2.5×4m m (6) Screw cov er, upper domed (2) Screw cover, low er flat (4) Display bez el LCD module Strip cover, hinges, and hinge covers Cable holder LED strip cable LCD shield LCD brackets, left and right Screw (siz e depends on LCD module) LCD flex[...]

  • Page 39

    2-16 Removal and Replac ement HP Om niBook 4100/4150 Reassembly Notes Caution • Be sure to replac e the LCD module or other display components with com patible parts. Components may be damaged if com patible parts are not us ed. See the table on page 2-13. • At the lower-right corner of the LCD, reinstal l protective tape if it was present on t[...]

  • Page 40

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-17 Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. 2. Remove these additional assem blies: • F loppy module or other m odule (page 2-3). • Hard disk drive (page 2- 5). • Key board (page 2-9). • Display assem bly and strip cover (page 2- 11). 3. Remov e the g[...]

  • Page 41

    2-18 Removal and Replac ement HP Om niBook 4100/4150 Reassembly Notes • Position the speaker on the pins on the bottom case before y ou install the speaker cover. • If the slider cam e off the module latch, attach it to the latch before you install the speaker cov er. Hint On the bottom case, the holes f or the top cas e screws are unm ark ed. [...]

  • Page 42

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-19 Remov ing the CPU Module (HP Authorized Service Prov iders Only) Caution For an Om niBook 4150 Series, do not unnecess arily remove the CPU m odule from the mother board. The CPU c onnector is eas ily dam aged during r emoval and ins ertion. Table 2-8. CPU Component Compatibility OmniBook 4100 O[...]

  • Page 43

    2-20 Removal and Replac ement HP Om niBook 4100/4150 Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. 2. Remove these additional assem blies: • F loppy module or other m odule (page 2-3). • Hard disk drive (page 2- 5). • Key board (page 2-9). 3. For an Om niBook that has a 2-screw CPU top plate, remove the scre[...]

  • Page 44

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-21 Caution In the next step, f ollow these precautions to pr event damage to the CPU c onnectors: • Do not raise the lef t end higher than the right end during rem oval. • OmniBook 4150B: Inser t a flat, non-m etallic blade under the f ront of the CPU m odule near the right end. Pry up against [...]

  • Page 45

    2-22 Removal and Replac ement HP Om niBook 4100/4150 Reassembly Notes • F or an OmniBook 4100 or 4150 †, before installing the CP U module, assem ble it into the bottom plate. For a 2- screw CP U top plate, attach the top plate to the assembly —do not attach a 5-screw top plate before installing the assembly . Then install the assembly on the[...]

  • Page 46

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-23 Figure 2-11. Positioning Thermal Pads CPU, 333-400 Pentium II (D) (1 thermal pad on bottom of top plate) CPU, 233-300 Pentium II (M D) (2 thermal pads) CPU, Pentium (T) (4 thermal pads) Note : Spacer (OmniBook 4100 only) CPU, 300 Pentium II (M D) (1 thermal pad on bottom of top plate) OmniBook 4[...]

  • Page 47

    2-24 Removal and Replac ement HP Om niBook 4100/4150 Remov ing the Motherboard or Bottom Case (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. • 5-m m hex driver (or 3/16 inch). • OmniBook 4150 CPU rem oval tool (HP part number T-335665). Removal Procedure 1. Unplug the ac adapter, if present, and remov[...]

  • Page 48

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-25 7. Unplug the fan cable from the m otherboard. 8. On the left frame, rem ove the screw that holds the plastic heat exchange cover. On an OmniBook 4150B, remov e the second screw from the fan. L ift off the cover and fan – they are a single assembly on the OmniBook 4150B. 9. On the left frame, [...]

  • Page 49

    2-26 Removal and Replac ement HP Om niBook 4100/4150 Figure 2-12. Removing the M otherboard Screw, M 2×14m m (2)* Screw, M 2×3.5m m or* M3× 4 m m CPU w ith top plate, bottom plate* LVDS PCA VGA PCA Heatsink cover* Heatsink (finned)* DC-DC PCA Audio jack PCA VGA standoff (2) Air vent cover Left frame Screw, M 2.5×5m m IR PCA Audio jack cover Rig[...]

  • Page 50

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-27 Reassembly Notes Note: Installing a New Moth erboard • Caution: Replace the m otherboard with one that is com patible with the Om niBook m odel and CPU module—s ee the table on page 2-19. • If any RAM boards are present, trans fer them f rom the old motherboar d to the new one: • Reprogr[...]

  • Page 51

    2-28 Removal and Replac ement HP Om niBook 4100/4150 Figure 2-13. Installing Docking Doors and Module Latch Storing the Serial Number E lectronically 1. Exit Windows and boot to a DOS prompt. 2. Run ESN.EXE from one of these sources: On a factory software installation, change to the OmnibookDriversHputils directory and type esn at the prom pt. O[...]

  • Page 52

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-29 Remov ing or Repairing the BIOS IC (HP Authorized Service Prov iders Only) For the Om niBook 4150 Series, the BIOS IC is soldered to the motherboard and is not replaceable: • If the Om niBook 4150 BIOS IC is defective, the m otherboard must be replaced. • Howeve r, if the OmniBook 4150 BI OS[...]

  • Page 53

    2-30 Removal and Replac ement HP Om niBook 4100/4150 Reassembly Notes Caution • Replace the BIOS IC with one that is com patible with the CPU module—s ee the table on page 2-19. • Align the IC with the slot in the sock et. The IC is k eyed to fit correctly. If y ou ins ert the IC back ward, the IC or mother board could be dam aged. • Press [...]

  • Page 54

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-31 14 1 25 1 3 Figure 2-16. Boot-Block Jumper Remov ing Other Components (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. • Pointed knife or probe (for display com ponents). • 5-m m hex driver (or 3/16 inch) (for bottom case com ponents). Removal Proced[...]

  • Page 55

    2-32 Removal and Replac ement HP Om niBook 4100/4150 Component Removal Procedures Additional Steps (See figure on page 4-7) Display Latch (part of display case kit) Display (page 2-11). 1. For a 13-inch display, do not remove the LCD module, but remove the display assembly and bezel (page 2-13). For a 14-inch display, remove the LC D module and bra[...]

  • Page 56

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-33 Table 2-11. Removing Bottom Case Components Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-8) Air Vent Cover Plug-in module (page 2-3). Hard drive (page 2-5). Keyboard (page 2-9). Display (page 2-11). Top case (page 2-16). 1. Remove the screw from the plastic heat exc[...]

  • Page 57

    2-34 Removal and Replac ement HP Om niBook 4100/4150 Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-8) DC-DC PCA Plug-in module (page 2-3). Hard drive (page 2-5). Keyboard (page 2-9). Display (page 2-11). Top case (page 2-16). 1. Remove the screw from the IR PCA and move the PCA aside. 2. Remove the tw o screws from the [...]

  • Page 58

    HP Om niBook 4100/4150 Rem oval and Replacem ent 2-35 Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-8) Module Latch, Left Plug-in module (page 2-3). Hard drive (page 2-5). Keyboard (page 2-9). Display (page 2-11). Top case (page 2-16). 1. Remove the 1 or 2 screw s holding the heat exchange cov er/fan. 2. Lift off the co[...]

  • Page 59

    2-36 Removal and Replac ement HP Om niBook 4100/4150 Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-8) VGA PCA Keyboard (page 2-9). Display (page 2-11). 1. Unplug the touch-pad cable from the VGA PCA. 2. On an OmniBook 4100 or 4150†, use a probe to unplug the LVDS PCA from the VGA PCA. 3. On the back of the unit, remov[...]

  • Page 60

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the OmniBook and identify ing faulty m odules: • Troubleshooting information Troubleshooting the problem (page 3- 2). Verifying the repair (page 3- 3). Sugg[...]

  • Page 61

    3-2 T roubleshooting and Diagnostic s HP OmniBook 4100/4150 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that y ou follow the basic troubleshooting steps shown in the illustration below. Figure 3-1. Basic Troubleshooting Steps Troubleshooti ng the Pr obl [...]

  • Page 62

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-3 • Separate Problems. I f there is more than one sym ptom, separate them into distinct problems. • Consider Causes. Keep in m ind possible causes for each problem. Use the diagnostic tools and troubleshooting suggestions to help find possible causes. The OmniBook diagnostic program is t[...]

  • Page 63

    3-4 T roubleshooting and Diagnostic s HP OmniBook 4100/4150 Suggestions for Tr oubl eshooti ng Table 3-1. Scope of Diagnostic Tools Function OmniBook Diagnostics Powe r-On Self-Test Sy card PCCtest 450 DMI/TopTools (if installed) BIOS Setup Bootup Tests Descr ibes (SafeTools) Configures Processor Tes ts (System menu) Tests Descr ibes (AssetTools) M[...]

  • Page 64

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-5 If y ou can’t isolate the cause of a problem using the diagnostic tools, you can use the suggestions in the following table to help find the problem. Table 3-2. T roubleshooting Suggestions Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments To help det[...]

  • Page 65

    3-6 T roubleshooting and Diagnostic s HP OmniBook 4100/4150 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Does not boot from floppy drive Check floppy drive contacts. Try using alternate connection (with or w ithout floppy cable). Check boot order in BIOS Setup. Check that floppy boot is enabled in BIOS Setu[...]

  • Page 66

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-7 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Battery does not charge Check the power source. Check battery contacts. If available, try another battery and ac adapter. Check for high ambient temperature and blocked air vents. Battery or contacts. AC[...]

  • Page 67

    3-8 T roubleshooting and Diagnostic s HP OmniBook 4100/4150 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Hard disk Hard disk never spins Check the power source. Remove and reinsert the hard drive. Check the contacts. Hard drive or contacts. Motherboard. Hard drive case (flex cable). If the drive case is dam[...]

  • Page 68

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-9 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Pointing stick General problems C heck settings in Control Panel. Check that the pointing stick is enabled in BIOS Setup. Keyboard assembly. Motherboard. T ry reinserting the flex cable in the connector [...]

  • Page 69

    3-10 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Audio Sound does not play Check settings in BIOS Setup. Increase sound volume (Fn+UP and software controls). Check whether mute is activ e (mute button and software controls). Check for sound resource c[...]

  • Page 70

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-11 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments PCMCIA General problems M ake sure Card Executiv e is installed for W indows NT. If the card requires an IRQ, check that there is one available. Check for conflicts or refresh the device list in Dev ice[...]

  • Page 71

    3-12 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Computer pauses or runs sluggishly May be normal W indows behavior (background processing can affect response time). If the hard disk has spun down to conserv e power, it can take several seconds to spi[...]

  • Page 72

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-13 Diagnostic Tools This section describes the following diagnostic tools y ou can use for troubleshooting and repairing the OmniBook: • OmniBook hardw are diagnostic program (below). • Power-on self-test (page 3- 20). • Sy card P CCtest 450 PC Card (page 3-23). • Desktop Management [...]

  • Page 73

    3-14 Troubles hooting and Diagnostics HP Om niBook 4100/4150 • Check the DmiHpdiags directory . If diaginst is in this directory , run it. –or– If TopTools is installed, check whether the DiagTools page can create the disk. • On any com puter with World Wide Web access, download the diagnostic software package from the OmniBook website (s[...]

  • Page 74

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-15 Note that the serial and parallel port tests are more thorough if y ou connect a loop-back connector to the port before running the test for that port. See the wiring diagrams below . 14 1 25 13 6 1 9 5 Figure 3-3. Serial and Parallel Loopback Connectors Interpreting the Res ults • The [...]

  • Page 75

    3-16 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Code Suggestions 0132h - 0150h For the OB 4100 for 01FFFFFFh and below, replace the m otherboard. Ot herwise, replace the RAM board (each 01000000h repres ent s 16MB). 0160h Addres s bus s hort . Rem ove any RA M board and rerun the test . Check t he CPU m odul e f or shorts . Repl ac e t[...]

  • Page 76

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-17 Code Suggestions 0342h - 0344h Run BIOS S et up and check t he floppy drive type. Replac e t he floppy drive. 0345h Replac e t he m otherboard. 0347h Run BI OS S etup and chec k the floppy dri ve type. Check the connec t ors on the floppy dri ve and mot herboard. Repl ac e the floppy dri [...]

  • Page 77

    3-18 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Code Suggestions 08D0h - 08F3h Replace the m otherboard (or VG A P CA for the OB 4150†). 9003h - 9004h (See Microphone Test s near end of tabl e. ) 9018h - 901Ah (See NMA2 Sound near end of table.) Video Tests 0900h - 0901h Replace the V G A P CA. 0903h - 0906h Replace the LV DS PCA. Re[...]

  • Page 78

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-19 Code Suggestions IR Tests (FIR enabled, undocked) 9002h Reboot t he c omput er. Replace the mot herboard. 9007h - 9008h Reboot the com puter. Run B IOS Set up and restore defaul t sett i ngs . Replace t he mot herboard. 9009h Do not run t hi s test i n W indows. For the one- unit tes t , [...]

  • Page 79

    3-20 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Pow er-On Self-Test Note If Quiet Boot is enabled in BIOS Setup (the default s etting), press ESC during boot to see POST mes sages. The PO ST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots. The system B I[...]

  • Page 80

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-21 Table 3-5. PO ST M essages Message Description 0200 Failure Fixed Di sk Fix ed di s k is not working or not conf i gured properl y. Chec k to s ee i f f ixed disk is at tached properly. Run Set up. Fi nd out if the f ixed-disk type is correct l y ident ified. 0210 Stuck key S t uc k key o[...]

  • Page 81

    3-22 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Message Description 02F7: Fa il-Safe Time r NMI Failed ServerBIOS 2 t est error: Fai l -S af e Timer t akes t oo l ong. device A ddress Confli ct Address c onflic t for spec i f ied device. A llo cati on E rror for: device Run ISA o r EISA Configur ation Utility to r esolve re source conf[...]

  • Page 82

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-23 Sy card PCCtest 450 CardBus Car d (Optional ) The PCCtest 450 CardBus Card (version 1.05) available from Sy card Technology is an optional diagnostic tool. It is the only recommended tool that tests the functionality of the P CMCIA slots using a PCMC IA card. I t is a Type I I CardBus C a[...]

  • Page 83

    3-24 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Desktop Management Interface (DM I) The Desktop Management Interface (DMI) is basically a set of rules for accessing information about a personal computer. Using DMI , an application program can determine, for exam ple, which hardware and software components are present in a personal com [...]

  • Page 84

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-25 Description of DMI The Desktop Management Interface (DMI) is the result of the efforts of the Desktop Managem ent Task Force (DMTF ). This task force was founded in 1992 by a group of leading com puter manufacturers, including Hewl ett-Packard, to define a standard method of m anaging the[...]

  • Page 85

    3-26 Troubles hooting and Diagnostics HP Om niBook 4100/4150 BIOS Setup Ut ility The BIOS Setup utility provides access to basic configuration settings. I t is independent of the operating system . Running the BIOS Setup Utility 1. Close all applications, then shut down Windows and reboot the OmniBook. I f necessary, y ou can press CTRL+AL T+DEL to[...]

  • Page 86

    HP Om niBook 4100/4150 Troubles hooting and Diagnostics 3-27 Sy stem Devices Menu Default BIOS Version 2.xx/3.xx: PS/2 Pointing Devices Sets whether internal pointing devices are automatically disabled when an ex ternal PS/2 pointing device is detected, or whether both internal and ex ternal devices are active. Auto Internal Pointing Devices Enable[...]

  • Page 87

    3-28 Troubles hooting and Diagnostics HP Om niBook 4100/4150 Power M enu Default If ACPI is activated in W indows 98, ACPI settings ov erride settings in this menu. Power M anagement Mode Disables time-outs, selects a combination of time-outs, or allows customized time-outs. Max P owe r Savings Smart CPU M ode Enables automatic CPU pow er savings w[...]

  • Page 88

    HP Om niBook 4100/4150 Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the Om niBook and the following lists of parts: • OmniBook replaceable parts (page 4- 2). • Assembly -component breakout (page 4- 8) • Accessory replacem ent parts (page 4-9). • Part number reference (page 4-10).[...]

  • Page 89

    4-2 Replaceable Par ts HP OmniBook 4100/4150 Figure 4-1. Exploded View Motherboard components (see page 4-7) Display components (see page 4-6)[...]

  • Page 90

    HP Om niBook 4100/4150 Replaceable Parts 4-3 Table 4-1. O mniBook Replaceable Parts Description Part Number Exchange User- OmniBook Part Number Repl. 4150B 4150† 4100 2 Battery, 4200mAh (Molicell) F1466-60903 Yes •• • 2 Battery, 4200mAh (Sony) F1466-80002 Yes •• • 2 Battery, 5100mAh (Molicell) F1660-60927 Yes •• • 2 Battery, 510[...]

  • Page 91

    4-4 Replaceable Par ts HP OmniBook 4100/4150 Description Part Number Exchange User- OmniBook Part Number Repl. 4150B 4150† 4100 25 CPU module (M MO), 266M Hz Pentium (T) * 1821-4302 F1440-69102 • 25 CPU module (M MO), 266M Hz Pentium II (MD) * 1821-4304 F1440-69104 • 25 CPU module (M MO), 300M Hz Pentium II (MD) * 1821-4487 F1440-69106 • 25[...]

  • Page 92

    HP Om niBook 4100/4150 Replaceable Parts 4-5 Description Part Number Exchange User- OmniBook Part Number Repl. 4150B 4150† 4100 37 Kit, LCD (shield, brackets) (Hyundai 13") F1660-60919 • 37 Kit, LCD (shield, brackets) (IBM 74 14") F1629-60932 •• 37 Kit, LCD (shield, brackets) (IBM 74E 14") F1640-60909 •• 37 Kit, LCD (shie[...]

  • Page 93

    4-6 Replaceable Par ts HP OmniBook 4100/4150 Description Part Number Exchange User- OmniBook Part Number Repl. 4150B 4150† 4100 48 Plate, CPU top (2-screw ), Pentium II (MD) F1460-60950 •• 48 Plate, CPU top (5-screw ), Pentium II (MD, D) F1640-80002 • RAM module (see table on page 4-9) Screw, M 2×3mm F1440-60988 • 49 Screw, M 2×3.5mm F1[...]

  • Page 94

    HP Om niBook 4100/4150 Replaceable Parts 4-7 Figure 4-2. Display Components Note: 14-inch LG display show n. For a different display, the LCD flex cable and other details differ.[...]

  • Page 95

    4-8 Replaceable Par ts HP OmniBook 4100/4150 Figure 4-3. Motherboard Components Table 4-2. Assembly -Component Breakdow n Assembly Part Number Components Part Numb e r Incl. Case, bo tto m (all) Cover, RAM/BIOS (all) No Docking doors F1460-60964 No Feet (2) F1460-60991 Yes I/O door F1460-60965 No Label, regulatory/ business card (all) No Overlay , [...]

  • Page 96

    HP Om niBook 4100/4150 Replaceable Parts 4-9 Table 4-3. Accessory Replaceable Parts Description Part Number Exchange User OmniBook Part Number Repl. 4150B 4150† 4100 Adapter, ac (60W ) 0950-2790 Yes ••• Adapter, auto plug (from airline) 5182-5131 Yes ••• Adapter, auto/airline (75W ) F1455-80003 Yes ••• Adapter, docking module ba[...]

  • Page 97

    4-10 Replaceable Parts HP Om niBook 4100/4150 Table 4-4. Part Number Reference Part Exchange Description User OmniBook Number Part Number Repl. 4150B 4150† 4100 0950-2671 F1386-69100 Drive, hard disk (4.0GB, 12.7mm, IBM ) •• 0950-2785 F1475-69100 Drive, hard disk (6.4GB, 12.7mm, IBM ) •• 0950-2790 Adapter, ac (60W ) Yes •• • 0950-28[...]

  • Page 98

    HP Om niBook 4100/4150 Replaceable Parts 4-11 Part Exchange Description User OmniBook Number Part Number Repl. 4150B 4150† 4100 F1460-12007 IC, BIOS, Pentium II (M D, D) • F1460-12016 IC, BIOS, Pentium (T ) • F1460-60902 F1460-69002 PCA, motherboard, Pentium (T) • F1460-60904 F1460-69004 PCA, motherboard, Pentium II (MD) • F1460-60906 PCA[...]

  • Page 99

    4-12 Replaceable Parts HP Om niBook 4100/4150 Part Exchange Description User OmniBook Number Part Number Repl. 4150B 4150† 4100 F1460-60981 Cable, LCD flex (LG 14") •• F1460-60982 Case, HDD kit •• • F1460-60984 Screw, M 2.5×5m m •• • F1460-60985 Screw, M 2.5×19mm •• • F1460-60986 Screw, M 2.5×16mm •• • F1460-60[...]

  • Page 100

    HP Om niBook 4100/4150 Replaceable Parts 4-13 Part Exchange Description User OmniBook Number Part Number Repl. 4150B 4150† 4100 F1472-80001 Drive, floppy disk module (no cable) Y es •• • F1473-80003 Cable, external FD D Y es •• • F1474-80001 Drive, CD -ROM module Yes •• • F1620-60902 Charger, battery (ex ternal) Y es •• • [...]

  • Page 101

    4-14 Replaceable Parts HP Om niBook 4100/4150 Part Exchange Description User OmniBook Number Part Number Repl. 4150B 4150† 4100 F1640-60923 Recovery CD , Spanish (OB4150, W 95/98, W ntr-98) • F1640-60924 Recovery CD , French (OB4150, W 95/98, W ntr-98) • F1640-60925 Recovery CD , Japanese (OB4150, W 95/98, W ntr-98) • F1640-60926 Recovery C[...]

  • Page 102

    HP Om niBook 4100/4150 Replaceable Parts 4-15 Part Exchange Description User OmniBook Number Part Number Repl. 4150B 4150† 4100 F1660-60907 PCA, audio jack • F1660-60908 PCA, VGA • F1660-60909 F1660-69009 PCA, motherboard • F1660-60910 Case, bottom • F1660-60911 Bezel, display (IBM , CPT, LG/B 14”) •• F1660-60912 PCA, inverter (IBM [...]

  • Page 103

    4-16 Replaceable Parts HP Om niBook 4100/4150 Part Exchange Description User OmniBook Number Part Number Repl. 4150B 4150† 4100 F1746-80001 Drive, second HDD housing Yes •• T-335665 Tool, CPU remov al • * These drives are the preferred drives at the time of publication. Dr ives shipped in units are subject to change without notice. For curr[...]

  • Page 104

    HP Om niBook 4100/4150 Referenc e Inform ation 5-1 5 Reference Information This chapter includes the following reference information: • Password removal policy . • Display quality statement. Passw ord Remova l Policy If the user forgets the sy stem password, the user calls Technical Support to determine the proper remov al procedure. The user m[...]

  • Page 105

    5-2 Ref erence Infor mation HP Om niBook 4100/4150 Hew l ett-Packard Display Quality Statement TFT display manufacturing is a high precision but im perfect technology and m anufacturers cannot currently produce large display s that are cosmetically perfect. Most, if not all, TFT displays w ill exhibit some level of cosm etic imperfection. These cos[...]

  • Page 106

    HP Om niBook 4100/4150 Referenc e Inform ation 5-3 Table 5-1. OmniBook 4100/4150 LCD G uidelines (TFT ) Ty pe of Imperfection Imperfections Not A llow ed IBM 14" TFT, XGA (OmniBook 4150†/4150B, “IBM 74E”, F1640-69008) Electrical Imperfections: Bright dots (a) Dark dots (a) • 4 or more single bright dots (2 or more in central area: 4×3[...]

  • Page 107

    5-4 Ref erence Infor mation HP Om niBook 4100/4150 Ty pe of Imperfection Imperfections Not A llow ed CPT 14" TFT, XGA (O mniBook 4150B) Electrical Imperfections: Bright dots (a) Dark dots (a) • 9 or more single bright dots. • 9 or more single dark dots. • 11 or more total bright and dark dots. • 3 or more occurrences of double bright d[...]

  • Page 108

    HP Om niBook 4100/4150 Referenc e Inform ation 5-5 Ty pe of Imperfection Imperfections Not A llow ed Samsung 13" TFT, XGA (OmniBook 4100) Electrical Imperfections: Bright dots (a) Dark dots (a) • 11 or more single bright dots. • 11 or more single dark dots. • 2 or more double bright dots. • 6 or more double or triple dark dots. • 21 [...]

  • Page 109

    5-6 Ref erence Infor mation HP Om niBook 4100/4150 Serv ice Notes and Obsolete Parts Service notes containing im portant repair information are issued periodically for the HP OmniBook 4100/4150 . These notes are available online at the Reseller website—see page vi. The follow ing table lists recent service notes. Much inform ation from these note[...]

  • Page 110

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  • Page 111

    1. Product Inform ation 2. Rem oval and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Inform ation Part Number F1658-90038 Printed in U.S.A. 9/99[...]