HP (Hewlett-Packard) 1100d manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) 1100d décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) 1100d devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) 1100d
- nom du fabricant et année de fabrication HP (Hewlett-Packard) 1100d
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) 1100d
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) 1100d ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) 1100d et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) 1100d, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) 1100d, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) 1100d. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

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    hp business inkjet 1100 series printer user’s guide[...]

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    Copyright Inf ormation © 2003 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Edition 1, 9/2003 Notice The information contai ned herein is subject to change without notice. The only warranties for HP products and s[...]

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    ENWW T - 1 Contents Getting started Finding other r esources for product inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Learning a bout printer co nfigurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Unde[...]

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    T-2 ENWW Maintaining and troubleshooting Maintaining ink cartridges and printhea ds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Replacing ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4[...]

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    ENWW 1-1 1 Getting started Thank you for buying the prin te r. This guide provides det ails about how to set up your computer, how to perform simple printer tasks, and how to resolve p rint er problems. Finding other resources for product information You can obtain pro duct information th at is not included in this guide fro m the following resourc[...]

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    1-2 ENWW Learning about printer configurations This printe r is a four-co lor Inkjet printer that prints up t o 23 pages p er minute ( ppm) in monochrome (b lack and whit e) and 6 ppm in color in Draft mode. The laser-quality spee d is 4.5 ppm for black text and 3 ppm for mixed text color. ( Laser-quality speed is the print spe ed that can be expec[...]

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    ENWW 1-3 Understanding the printer parts and functions Front view 1 Paper guides. 2 Output tray . 3 Contro l panel . See “Control pa nel par ts” . 4 T op cover . 5 Printing suppl i e s cover . See “Printing supplies area” . 6 Tr a y 2 . This 250-sheet tray is included with th e HP Business Inkjet 1100dtn model; available as an accessory for[...]

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    1-4 ENWW Printing supplies area 1 Printhead latch. The printh ead latch provides access fo r installing or removing printh eads from their color-code d slots. 2 Printheads. Each printhead must be placed in its color-code d slot. 3 Ink cartridges. Each ink cartridge must be pl aced in its color-coded slot. 4 Metal catc h bar . The metal ca tch bar s[...]

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    ENWW 1-5 Back view 1 USB connector . 2 Connection slot. This slot holds the HP Jetdirect print server for networking (in clu ded with the HP Business Inkjet 110 0dtn) or a parallel connector . 3 P ower input. 4 A uto-duple x unit . Un it that provides aut omatic printing on bot h sides of a sheet of paper . 1 2 3 4[...]

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    1-6 ENWW Connecting the printer Your printer support s local printing and network printin g. For local printing, you can con nect the printer using a USB cable , or a parallel cable if you have a parallel connect or installed. (USB cables or parallel cables ar e sold separately. To order, see “HP supplies and accessories ” .) You can share th e[...]

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    ENWW 1-7 It is recommen ded that you d o a softwar e-first installation. See “Completing a softw are-firs t installation (recomm ended)” . Only d o a hardwa re-first in stallati on if yo u already co nnected t he cable and start ed the software. See “Completing a hardwa re-first installa tion” . Completing a software-first installation (rec[...]

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    1-8 ENWW • For parallel connection: Click P arallel Cable and use th e drop-down m enu to select the parallel port to which t he print er is connect ed (usually LPTs) . If the installati on prog ram detects that the printe r is already connected t o the computer using a pa rallel cable, you can install the printer using the same port. I n additio[...]

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    ENWW 1-9 Sharing the printer on a loca lly shared network (Windows) In a locally shared networ k, the printer is connec ted directly to t he USB or parallel connector of a selected c omputer (k nown as the s erver) and is shared by oth er computer s (clients). Use this configuration only in small gr oups or when usage is low. The comput er connecte[...]

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    1-10 ENWW Connecting directly us ing a USB cable (Mac OS) Install the software fi rst, and then connect th e printer to the comput e r. You can share the printer with othe r Ma c OS us ers when you are finis he d , if you wa nt . To connect using a USB cable 1 Insert the Starter CD into th e CD-ROM drive. The CD menu ru ns automatically. If the CD [...]

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    ENWW 1-11 USB printer sharing over an Ethernet network (Ma c OS) Basic requirements for print er sharing in a Macintosh environment i nclude the following: z The Macintos h co mp u ter s mu st be com m un ica tin g on the netw o rk us ing TCP/ IP, an d th e Macintosh comput ers must have IP addresses. (AppleTalk is not suppo rted.) z The printer be[...]

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    1-12 ENWW Connecting to a network Your printer can be shared in a netw ork envir on ment by co nne cting it dir ectly t o a networ k via an optional HP Jetdirect print server. (One is included with the HP Business Inkje t 1100dtn.) This configuration provides bette r performance th an printing through a computer, flexibility in preparing a location[...]

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    ENWW 1-13 3 Connect a network cable bet wee n the print server and the net w ork. 4 Press the T EST button on the pr int server. T he printer p rints a conf iguration pa ge for the print server. Keep this page be cause you might need the infor mation on it. 5 Go to one of these sectio ns to install the software on the computer that is actin g as th[...]

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    1-14 ENWW Installing the software for a network printe r on a Windows client Once you have connect ed the printer to the network and installed t he printer driver on th e network c omputer actin g as the serve r, you can sh are the pr inter. Individua l Windows u sers, known as clients, can conn ect to the printer in th ese ways: z In the Printer s[...]

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    ENWW 1-15 To finish a network installa tion for Mac OS X or later 1 Open the Print Center, which is locat ed in the Applicatio nsUtilities folder. 2 Click Add . 3 Do one of the following step s. • If you are u sing an AppleT alk network, on the pop-up menu, select AppleTal k . • If you are using an IP netwo rk, on the pop-u p menu , se lec t I[...]

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    1-16 ENWW Uninstalling software for Macintosh (all versions) 1 Restart the computer . Note If you do not r estart the compu ter before you u ninstall the softwar e, some files are not removed from your computer when you run th e Uninstall opt ion. 2 Insert the Starter CD into the CD-R OM drive. 3 Double-click the CD icon on the desktop. 4 Double-cl[...]

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    ENWW 1-17 Making copies of the software The Starter CD contains a utility th at lets you copy the printer so ftware on to disks, or to create custom installations, which is a task usually pe rformed by system administrat or s. When you run the Installer, select Customization Utility to copy disks. You can also use this utility to copy the printe r [...]

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    1-18 ENWW[...]

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    ENWW 2-1 2 Using the printer In this section you will learn how to use the prin ter driver to change printer settings and to perform basic printer tasks. Yo u will also learn about the special media that y ou can use with the printer and how t o print on that medi a. Selecting print media Before you use the printe r, take some time to familiarize y[...]

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    2-2 ENWW Understanding specifications for supported media This section provides informat ion regarding the sizes, types, and weight s of media that the printer supp orts. It also pro vides information reg arding the capa city of each tray and th e envelope slot. Understanding supported sizes The following table provide s detailed information about [...]

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    ENWW 2-3 Understanding supported media types and weights This table pro vides information r egarding the ty pes a nd weights of me dia that each pa per path can accept and the maximum capacity th at each path can hold. Tray Type Weight Capacity Tray 1 Paper 16 to 24 lb (60 to 90 g/m 2 ) Up to 150 sheets or 0.58 inch (15 mm) stacked Transparencies o[...]

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    2-4 ENWW Setting minimum margins The docume nt margins must match (o r exceed) these minimu m margin set tings in portra it orientation. The illustration belo w shows which side of the paper and envelope corresponds to each margin. Note When you are using the aut o-duplex unit, the minimum top and bott om margin must match or exceed 0.4 6 inch or 1[...]

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    ENWW 2-5 Loading media This section contains inst ructions for loading media int o Tray 1 or Tray 2. To load a single card or envelope in th e envelope slot, see “Printing on env elopes and cards” . To load Tray 1 or Tray 2 1 Pull the tray out of the print er. 2 If you are loading paper in Tra y 1 raise and rem o ve th e ou tp ut tray . 3 To lo[...]

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    2-6 ENWW 4 Adjust the width and lengt h guides to the size marking for th e paper you are load ing. Then, insert the pa pe r . 5 If you are lo ading Tray 1, reattach the output tray. 6 Insert the tray ba ck int o th e pr inte r . CA UTION If you have loaded legal-size or longer pa pe r, keep the front of the tray lowered. Da mage to the paper or pr[...]

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    ENWW 2-7 7 Pull out the paper exte ns ion on th e ou tp ut tray . 8 Select the appropriat e media type option in you r application or printer driver . By default, the print er draws paper fr om Tray 2, if it is installed. If Tray 2 is empty, the printer draws paper from Tr ay 1 unless you have selected th e “lock” featur e in the Toolbox. See ?[...]

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    2-8 ENWW Setting the tray lock This feature is only available if Tray 2 is installed in your printer and you have a computer that is running Windows. If th e printer is on a network and you set tray lock, you will be setting it for all users of the printe r , inclu din g M ac OS us er s. Use the tray lock to protect special med ia such as letterhea[...]

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    ENWW 2-9 Understanding default tray behavior for the Mac OS For the Mac OS, Tray 2 is always the default tray except under these circum st ances: z You select a size or type tha t is not supp orted b y Tray 2. The printer automatically select s Tray 1. z You place an envelope in the envelo pe slot. The print er automatically pulls the envelo pe fir[...]

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    2-10 ENWW Changing printer settings The printer driver st ores the default prin t settings for mo st applications. You ne ed to change these settin gs when you print on media of d ifferen t sizes or types, or whe n you want to use a n optional featur e, such as printing to Tray 2, which is included with the HP Business Inkjet 1100dtn and opt io nal[...]

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    ENWW 2-11 To set the default media type Note Use this pro cedure to set the defaul t media type to Automatic. 1 Gain access to the defau lt printer settin gs as describe d above. 2 On the Pa p e r or Pap er/Quality tab, select A utomatic in the Ty p e i s box and click OK . For best printi ng results, still select the t ype of media you ar e using [...]

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    2-12 ENWW Performing printer tasks In this section, you can find info rmation ab out ho w to send do cuments t o print, ho w to print on special media, and how to print on me dia of user-defined size. Canceling a print job You can cancel a print job in these ways: z Press the (cancel button) on th e printer . [Pressing th e (cancel button) clear s [...]

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    ENWW 2-13 Performing automatic duplexing When printing is comple te on one side of th e paper, the prin ter holds the paper and pauses while the ink dries. On ce the ink is dry, the paper is p ulled back into the printer and t he second side of the paper is printe d. When printin g is complete, the pap er is dropped on to the out put tray. For more[...]

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    2-14 ENWW Performing manual duplexing If you want, you can duplex manu ally. Leave the auto-duplex un it in place. You will choose Manual duplexing in the pri nter driver. To perform manual duplexing (Windows) 1 Load the appro priate paper in Tray 1 or Tray 2. 2 On the File menu, click Print , an d then click Pr operties . (The actual steps can var[...]

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    ENWW 2-15 To perform manual duplexing (Mac OS X) 1 Load the appro pria te paper in Tray 1 or Tray 2. Be sure to load the paper with the print side up. 2 On the File menu, click Print . 3 On the T wo Sided Printing pane l, select the Print Both Sides check box, t he binding orientation you wa nt (sele ct th e de sir ed icon ), an d selec t Manual . [...]

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    2-16 ENWW Printing on special media This section provides inform ation about how to print on media such as enve lopes, postcards, and transparen cie s. Printing on envelopes and cards You can print envelo pes from the envelope slot or Tray 1. You can pr int cards fro m Tray 1. Cards must be at least 3 by 5 inc he s (7 6.2 by 12 7 m m) in size. Note[...]

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    ENWW 2-17 To print envelopes from t he envelope slot (Mac OS) 1 On the File menu, click Pag e S e t u p . 2 In the Pa g e S i z e pull-down menu, select the envelope size. 3 Change any other sett ings and click OK . 4 On the File menu, click Print a nd click OK . 5 When the Resume light on the p rinter blinks, insert on e envelope with the flap f a[...]

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    2-18 ENWW 6 In the Ty p e pull- down menu, s elect the spec ific type of envelope or c ard you are using (such as HP Glossy Greeting Card Paper). 7 Change any other sett in gs if necessary, then click OK. Printing on transparencies You can print transpa rencies from Tray 1. For best results, use HP Premium Plus Inkjet Transparency Film, which is s [...]

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    ENWW 2-19 To print transparencies (Mac OS X) 1 On the File menu, click Pag e S e t u p . 2 In the Pa p e r S i z e pull-down menu, select size, change any other settings, and click OK . 3 On the File menu, click Print . 4 On the Paper T ype/Quality panel, se lec t the Pa p e r tab. 5 In the Pa p e r t y p e pull-down menu, se lect the transpa rency[...]

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    2-20 ENWW To print custom-size m edia (Mac OS 8.6 to 9. x ) 1 On the File menu, click Pag e S e t u p . 2 In the Pa g e S i z e pull-down menu, click Edit Custom P aper Sizes . 3 In the Name box, type a name for this cust om page size. 4 In the Width and Height boxes, type the dim e ns ion s an d click Add . 5 Click Done . 6 On the File menu, click[...]

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    ENWW 3-1 3 Using diagnostic tools HP provides several source s of help for you when yo u need information abo ut the printer or when you need help solving a prin ter problem. Using the Toolbox The Toolbox, wh ich is available only to Wind ows users, provides status and mainte nance information about your printer. It also gives y ou step-by-step gui[...]

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    3-2 ENWW Information tab The Inf ormation tab lets you registe r the printer, check fo r a ne w printer driver, view printe r hardware and printh ead health infor mation, and gain access t o an online ink usage page for your printer. It also gives you access to help information abou t using the printer , troubleshooting, and contacting HP. This tab[...]

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    ENWW 3-3 Using hp instant support hp instant supp ort is a Web-ba sed tool that provides you with pr oduct-specific services, troubleshooting t ips, and information abo ut your printer's ink and media usage (using myPrintMileage). With this information, you can diagn ose and solve print er problems and manage your printi ng activities and prin[...]

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    3-4 ENWW Using myPrintMileage myPrintMileage keeps t rack of your printer u sage inf ormation t o help you p lan the purchase of consumable s. It co ns ists of two pa rts : z myPrintMileage website. z myPrintMileage Agent. (This is a utility installed on your com puter with the Toolbox. The Agent is activated du ring installation of the printer sof[...]

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    ENWW 3-5 Using the HP Inkjet Utility For Mac OS 8.6, 9. x and OS X, the HP Inkjet Utility contains tools to ca librate the printer, clean the printheads, pr int a test page, pr int a configuration pag e for the printe r, set tray lock, and find website suppor t info r ma tio n. To display the HP Inkjet Utility 1 Double-click t he Macintosh H D icon[...]

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    3-6 ENWW Using HP Web Jetadmin HP Web Jetadmin is a Web-based system administ ration tool tha t allo ws remote installati on and management of networked peripherals fr om a Web browser. It enables networ k administrato rs to config ure network p rinters, ma nage printer features, an d monitor prin ter status, including levels for printer supplies. [...]

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    ENWW 4-1 4 Maintaining and troubleshooting This section provides inform ation about maintaini ng the printer and troubleshooting common printer problems, such as pa per jams and poor quality pr inting. z If you know you need to replace an ink cartridge or prin thead, o r clean the printhead s, see “Maintaining ink car tridges and printheads” . [...]

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    4-2 ENWW To replace an ink cartridge 1 Turn the print er power on, an d then lift the printing supplies cover. 2 Remove the ink cartridge that requires replacemen t by grasp ing it betwee n your thumb and forefinger an d pulling it firmly toward you. 3 Insert the new ink cartridge in to its own color-coded slot. 4 Press down firmly on the new cartr[...]

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    ENWW 4-3 Checking the printhead s If the Too lbox is installed on a compute r running W indows, you c an check the health of the printheads. Repla ce the printhea ds when print qualit y degrades. You can also ch eck the quality by printin g a printer con figuration page . See “Printing a configu ration page ” . To check the printheads from the [...]

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    4-4 ENWW To perform a level 1 printhe ad cleaning at the control panel 1 Press and hold down the (power button). 2 While holding down the (power button), press the (cancel butt on) twice. 3 Release the (power button). The printe r be gins the printhead clea ning process. 4 Print a printe r co nf igur ation pa ge by holdin g do wn t he (power button[...]

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    ENWW 4-5 Cleaning the printhead contac ts If lines or dots are still missing from printed text or graphi cs after you have cleaned the printheads, th e printhead conta cts might be dirt y. CA UTION HP recommends that you cle an the printh ead contacts onl y after you have cleaned the printheads. Prin thead contacts contain sen sitive electronic com[...]

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    4-6 ENWW 4 Lift up the hand le of the printhead an d use it to pull the print head straight up and out of its slot. 5 Using a soft, dry, lint-free cloth, carefully remove any ink from the contact pads on the printhead and insid e the printhead slot in th e printer. 6 Reinsert the print head into its color-coded slo t. Press down firmly on th e prin[...]

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    ENWW 4-7 Aligning the printheads Whenever you replace a pr inthe ad, t he prin te r aut omatically alig ns th e pr inthe ads f or th e be st possible quality. However , if the appearance of your pr inted pages indicates that the printheads ar e misalig ned, you can align th em from the contro l panel, from the Toolbo x (Windows), or fr om the HP In[...]

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    4-8 ENWW Replacing the printheads You do not have to rep l ace all four printheads wh en one needs to be repla ced. Only replace the color of printhe ad indicated. You can check the status of the prin theads from the Toolb ox. You can also check the printer control panel to see if a print head needs to be replaced, as shown here. To replace a print[...]

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    ENWW 4-9 4 Lift up the hand le of the printhead an d use it to pull the print head straight up and out of its slot. 5 Install the ne w printhead in the color-coded slot that mat ches the color o f the printh ead. 6 Press down firmly on the print head to ensure proper cont act after installation. 7 Close the printhead acce ss latch firmly, ensuring [...]

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    4-10 ENWW 8 Wait while the printer initializ es the printheads. After initializat ion, two alignment pages print. Calibrating color The printer autom atically calibrate s color when you change a print head. Calibrate color manually, as described here, when you are not satisfie d with the appearance of the colors. If you are running Windows, calibra[...]

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    ENWW 4-11 Clearing jams If the print media is jamm ed in the prin ter, follow these instructio ns to clear the jam. To clear a jam Note Information about Tray 2 is only applicable if you have an HP Business Inkjet 1100dtn o r you purchased this accessor y. 1 Remove all media from the out put tray. 2 Check the auto-duple x unit. a Push the button on[...]

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    4-12 ENWW 3 Lift the outp ut tray and check for a jam in Tra y 1. a If the media is jammed in Tray 1, pull out Tray 1. (Otherwise, go t o step 4.) b Pull the paper towards you as shown in th e diagram. c Lower the output tray and repositio n Tray 1. 4 If you have not yet found the ja m and have Tray 2 installed, pull out Tray 2. (Otherwise, go to s[...]

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    ENWW 4-13 Starting troubleshooting Start in this sectio n if you are having a problem with th e printer. z If you have a jam, see “C learing jams” . z If you have a different t yp e of paper-feed proble m, such as the paper is skewing, it is not being picked up, or you cannot reinsert a tr ay into the printer, see “Resolving pape r-f eed prob[...]

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    4-14 ENWW Printing a configuration page When you are experie ncing a problem wit h your printer and you ca nnot disco ver the sour ce of the problem, you can print a pr inter configu ra tion page that provides mo re information ab out the problem. You can print t he printer configura tion page from the cont rol panel. If you ar e using a computer t[...]

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    ENWW 4-15 Resolving printer problems This section provide so lut ions to common pr oblems that involve th e operation of th e printer. Printer shuts down unexpectedly Check the power z Make sure the power cor d is connected firmly to th e printer and to a working o utlet, and that the printe r is turned on. The Powe r light on the cont ro l panel o[...]

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    4-16 ENWW Check the printer se tup z Check that the ink cart ridges, and printhea ds are loaded correctly. Make sure that all the tape has been remo ved from the prin theads. z Check that the top cover and printing supplies cover ar e closed. z Make sure media is loaded correctly in the tray an d that the media is not jamme d in the printer. z Chec[...]

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    ENWW 4-17 Resolving printing problems This section provides solutions to common printing problems. A blank page printed Check that the tape is removed from the printhea ds z Each new printhead is packaged with protective plasti c film covering the ink nozzles. Check each printhead and remove film if necessary. z Clean any excess adhesive from the c[...]

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    4-18 ENWW Placement of the text or graphics is wrong Check the page-ori entation setti n g z The page orienta tion selected might not be correct for the document you are pr inting. Make sure the media size and page orientation select ed in the application match t he settings in the Print Settings dialog box. See “Changing pr inter settin gs” . [...]

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    ENWW 4-19 Poor print quality First try these general ste ps when you see poor print quality. Check the printhea ds and ink cartridges z Replace any clogged or wor n printheads or low or empty in k cartridges (See “Maintaining ink car tridges and printheads” .) Then try to print again. Check the paper quali ty z The paper might be t oo moist or [...]

  • Page 70

    4-20 ENWW Ink is smearing Check the print mode z When you print document s that use a lot of ink, you must allow the do cument more time t o dry before handling it. Th is is especially true for transp ar encies. Select Best mode in the printer driver, and increase the ink drying tim e from Advanced Featu res in the printer driver. Under Ad v anced [...]

  • Page 71

    ENWW 4-21 Wrong colors are printing Check the printer dri ver settings z The Print In Grayscale check box might be selected. From your application, open the Printer Properties dialog box. Click the Color tab and make sure that Print in Graysca le is not selected. Check the ink cartri dges z When colors are complete ly wrong, th e printer might ha v[...]

  • Page 72

    4-22 ENWW Resolving paper-feed problems This section provides solutions to common paper-feed problems. For information on resolving jams, see “Clearing jams” . Tray cannot be inserted z With the tray remove d f r om th e p rin ter, t u rn t he pr inter of f a nd th en on a gain . Reinsert t he tray. z Make sure tha t t he tray is aligned with t[...]

  • Page 73

    ENWW 4-23 Multiple pages are being picked up z Make sure tha t the stack of paper has be en aligned with the right and fron t guides. z Make sure that the t ray has not been overloa ded with paper . z When you load paper , avoid fanning t he stack. Fanning pap er can cause static electricity to build up and intensif y multiple-pick problems. z When[...]

  • Page 74

    4-24 ENWW Software installation issues z Make sure your comput er is running one of these ope rating systems: Windows 98, 2000, NT 4.0, Me, or XP. If you are using a Macintosh, it must be running Mac OS 8.6 or later. z Make sure the comput er meets at least the minim um syst em requirements list ed here. • Minim um Windows 98: Pentium ® 90 MHz, [...]

  • Page 75

    ENWW 5-1 5 Printer lights reference The printer LEDs (or ligh ts) indicate printer stat us and are useful for diagn osing printing problems. This chapter provides a list of LED st atus ligh t combinations, what they ind icate, and how to solve the pr ob lem. 1 Po w e r b u t t o n 2 Printhead light 3 Ink cartridge light 4 P ower light 5 Color indic[...]

  • Page 76

    5-2 ENWW The Power light is on and the Resume light blinks. The printer is ou t of pa pe r. z Load paper and then press the (resume button). The printer is in manual duplex mode. It is waiting for the ink to dry so the pages can be flipped over and reloaded. z Reload the stack into the printer and press the (resume button). The printer is pausing f[...]

  • Page 77

    ENWW 5-3 The Ink Cartridge l ight, a color indicator light, and the Resume light are on. One or more of the ink cartridges needs attention. z Reinstall the ink cartridges and try to print. z If the error persists, re place the ink cartridge or cartridges indi cated. The Ink Cartridge light blinks, and one or more of the color indicator lights and t[...]

  • Page 78

    5-4 ENWW alternates with The Printhead lig ht and a color indicator light blink alternately with an Ink Cartridge light and a color indicator li ght. The Resume light is on. The printer detects a faulty ink cartridge and a faulty printhead. z Replace the appli cable printheads and ink cartridges. The Power light, Printhead light, Ink Cartridge ligh[...]

  • Page 79

    ENWW A-1 A HP supplies and accessories You can order HP supplies and accessories fr om the HP website. Visit HPshoppin g.com (http://www .hpshopping.com ) f or more in fo rmat ion. You can a lso or de r print in g supp lies using the Toolbox. Ordering printing supplies through the Toolbox The three requ irements to use this feat ures are listed her[...]

  • Page 80

    A-2 ENWW Network interfaces Finding supplies part numbers All of the following supplies wo rk with all models of the HP Business Inkjet 1100 series printers. Ink cartridges Printheads HP Bright White Inkjet Paper HP Premium Plus Photo Paper HP Jetdirect 200m print server/Internet connector (LIO modul e; Fast Ethernet; included wi th t he HP Busines[...]

  • Page 81

    ENWW A-3 HP Premium Photo Paper HP Photo Paper HP ColorFast Photo Paper HP Photo-Quality Inkjet Paper HP Everyday Photo Paper HP Brochure and Flyer Paper HP Premium Paper HP Premium Inkjet Paper 50 sheets, glossy L etter (8.5 by 11 inche s) C6979A 15 sheets, glossy A4 (21 0 by 297 mm) Q2519A 20 sheets, two-sided glossy Letter (8.5 by 11 inches) C18[...]

  • Page 82

    A-4 ENWW HP Premium Inkjet Transparency Film HP Premium Plus Inkj et Transparency Film HP Banner Paper HP Textured Greeting Cards HP Photo Greeting Cards HP Matte Greeting Cards HP Iron-on T-shirt Transfers 20 sheets Letter (8.5 by 11 inches) C3828A 50 sheets Letter (8.5 by 11 inches) C3834A 20 sheets A4 (210 by 297 mm) C3832A 50 sheets A4 (210 by [...]

  • Page 83

    ENWW B-1 B Support and warranty The information in this sect ion suggests solution s to com mon problems. If yo ur printer is not operating pro perly and those suggestions d id not solve yo ur problem, t ry using one o f the following support services to obt ain assistance. Toolbox The Toolbox is availab le only to Windows users. You must have inst[...]

  • Page 84

    B-2 ENWW HP telephone support During the wa rranty period, you may obt ain assistance from t he HP Custo mer Care Center. For the num ber to call, refe r to the Suppo rt guide tha t came in the box with your printer. To assist our Custom er Care Center represen tatives to serve you bett er, prepare the follo wing information be fore calling. 1 Prin[...]

  • Page 85

    ENWW B-3 Hewlett-Packard limited warranty statement Extent of limited warranty 1 Hewlett-Packard wa rr ants t o the e nd -user cust ome r that t he HP pr od ucts spec ified a bove will be free from defects in materials and workmanship for th e duration specified above, which duration begins on the date of purchase by the customer. 2 For software pr[...]

  • Page 86

    B-4 ENWW Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PA RTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR COND ITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FI TNESS FOR A PARTICULAR PURPOSE. Limitations of liability 1 To the extent allowed by lo[...]

  • Page 87

    ENWW C-1 C Printer specifications Print method Drop on-dema nd thermal inkjet printing Print speed (Letter/A4) Draft Fast Normal Normal Best Black Text Mixed Text Color Full Page Color* *Plain Paper 23 ppm 20 ppm 6.5 ppm 7.5 ppm 7 ppm 2.5 ppm 7.5 ppm 7 ppm 1.6 ppm 4 ppm 4 ppm 0.7 ppm Print speed (laser-qual ity speed) Black Text: 4.3 ppm Mixed Text[...]

  • Page 88

    C-2 ENWW Operating environment Operating temperature : 50 to 99 degrees F (10 to 35 degrees C) Storage temperature : -40 to 158 deg re es F (-40 to 70 degrees C) Relative humidi ty : 20 to 80 percent RH non-condensing Noise levels per ISO 9296 : Sound power LwAD: 61 dB; Sound pressure LpAm: 51 dB System requirement s Minimum Windows 98: Pe nt iu m [...]

  • Page 89

    ENWW D-1 D Regulatory information FCC statement The U.S. Federal Commun ications Commission (in 47 cfr 15 .1 05) has specified that the following notices be brough t to the attentio n of users of this product . This device complies with pa rt 15 of th e FCC ru les. Operation is subject to the following two conditions: ( 1) This device m ay not caus[...]

  • Page 90

    D-2 ENWW EMI statement (Korea) Regulatory model number For regulatory ident ification purp oses, your product is assigned a Regulato ry Mod el Number. The Regulatory Model Num ber for your product is SNPRC-0302 . The regulatory n umber should not be confused with the product name (HP Business Inkjet 110 0) or product numbe r (C8124A or C8135A). Pow[...]

  • Page 91

    ENWW D-3 DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Supp lement ary Inf ormatio n: (1) The product he rewith complies with the requirements of th e Low Voltage Direc tive 73/23/EEC and the EMC Dire ctive 89/336/EEC, and car ries the CE Marking accordingly . (2) The product was tested in a t ypical configuration with Hewlet[...]

  • Page 92

    D-4 ENWW[...]

  • Page 93

    ENWW G-1 Glossary Booklet printing This option enab les you to print two pages onto a sing le, larger sheet of pape r and reorder th e page sequencing so that th e page numbers are sequent ial when you fold the pape r in half to form a booklet. For mo re informatio n, see the printer driver Help. connection slot The connection slot in the pr inter [...]

  • Page 94

    G-2 ENWW print server or print server card A print server or pr int ser ver card is a p i ece of ha rdwa re t hat ca n be co nn ected t o a print er (or other devic e), either inte rnally or exte rnally. The pr int server allow s the printer t o communicate with the computers on a network. This type of print ser ver should not be confused with a co[...]

  • Page 95

    ENWW I-1 Index Numerics 250-sheet tray. See tray 2 A accessories ordering online 3-3, A-1 part numbers A-1 warranty B-3 ADI AutoCAD drivers 1-17 administrator guide for HP Je tdirect print server 1-1 Adobe PostScript 3 software RIP C -1 aligning printheads 3-2, 4-7 Apple Macintosh. See Macintosh Auto Select for trays 2-8 AutoCAD drivers 1-17 auto-d[...]

  • Page 96

    I-2 ENWW D declaration of conformity defaults printer driver 2-10 trays 2-8 demo page, printing 3-2 deskjet control panel (DJCP) 3-6 diagnostic page, printing 4-14 diagnostic tools 3-1 digital photographs, printing 2-15 dimensions auto-duplex unit C-1 printer C-1 direct connection 1-6 disks, copying software to 1-17 display. See control panel DJCP [...]

  • Page 97

    ENWW I-3 troubleshooting 4-20 warranty B-3 Ink Level Information window 3-1 ink smears 4-20 inkjet paper, HP A-2 Inkjet Utility, HP calibrating color from 4-10 description 1-1 using 3-5 input trays capacities 2-3 clearing jams 4-11 duplexing from 2-12 feeding problems 4-22 inserting, troubleshooting 4-22 loading media 2 -5 locking 2-8, 3-5 part num[...]

  • Page 98

    I-4 ENWW N network printing 1-6 networks connecting to 1-12 documentation 1-1 Ethernet connection 1-14 Fast Ethernet connection A-2 installing peripherals remotely 3-6 interfaces A-2 parallel connection 1-6 printer connectivity 1-2 printer information 3-2 sharing printer 1-14 USB connection 1-6 wireless Ethernet connection A-2 noise specifications [...]

  • Page 99

    ENWW I-5 printer specifications C-1 Printer Status tab, Toolbox 3-1 printheads aligning 3-2, 4-7 checking status 4-3 cleaning 3-2, 3-5, 4-3, 4-5 illustration 1-4 latch 1-4 light patterns on control panel 5-2, 5-4 part numbers A-2 replacing 4-8 status 1-1, 3-1 printing supplies area in printer 1-4 cover 1-3 lights 1-4 ordering online 3-3, A-1 purcha[...]

  • Page 100

    I-6 ENWW tray 2 capacity 2-3, C-1 clearing jams 4-11 duplexing from 2-12 feeding problems 4-22 illustration 1-3 inserting, troubleshooting 4-22 loading media 2 -5 locking 2-8 part number A-1 printing custom-size media 2-19 types of media supported 2-2 weight specifications C-1 tray, output clearing jams 4-11 illustration 1-3 troubleshooting 4-22, 4[...]

  • Page 101

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  • Page 102

    prin ted on r ecy c led paper copy righ t 2003 Hew let t-P ackar d Compan y © http://www .hp .com/suppor t/busines sinkjet1100 prin ted on r ecy c led paper[...]