Grandstream Networks GXP11O5 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Grandstream Networks GXP11O5. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Grandstream Networks GXP11O5 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Grandstream Networks GXP11O5 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Grandstream Networks GXP11O5 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Grandstream Networks GXP11O5
- nom du fabricant et année de fabrication Grandstream Networks GXP11O5
- instructions d'utilisation, de réglage et d’entretien de l'équipement Grandstream Networks GXP11O5
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Grandstream Networks GXP11O5 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Grandstream Networks GXP11O5 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Grandstream Networks en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Grandstream Networks GXP11O5, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Grandstream Networks GXP11O5, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Grandstream Networks GXP11O5. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Grandstream Networks, Inc. GXP1 100/1 105 Small Business IP Phone[...]

  • Page 2

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 1 of 34 Firmware version 1.0.1.110 Last Updated: 01/2012 TABLE OF CONTENTS GXP1100/1105 USER MANUAL WELCOME ....................................................................................................................... .......................................... 3  INSTALLATION ...[...]

  • Page 3

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 2 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL http://www.grandstream.co m/products/gxp_se ries/general/documents/gxp11 0x_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting C[...]

  • Page 4

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 3 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Welcome GXP1100/1105 is a next generation small busine ss IP phone that features up to 2 calls with 1 SIP account, 4 programmable keys, si ngle network por t, integrated PoE (GXP1105 only). The GXP1100/11 05 delivers superior HD audio [...]

  • Page 5

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 4 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP1100/1105 Main Case Yes Handset Yes Phone Cord Yes Power Adaptor Yes Ethernet Cable Yes Base Stand Yes Quick Start Guide Yes C ONNECTING Y OUR P HONE The connectors of [...]

  • Page 6

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 5 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Product Overview Table 3: GXP1100/1105 Feature Gui de Features GXP1100/1105 LCD Display N/A Number of Lines 1 Programmable Keys 4 Extension Module N/A Table 4: GXP1100/1105 Key Features in a Glance Features Benefits Open Standards Comp[...]

  • Page 7

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 6 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Package weight: 1.0KG Temperature 32 -104 ° F/ 0 - 40 ° C Humidity 10% - 90% (non-condensing) Compliance FCC Part 15 (CFR 47) Cla ss B EN55022 Class B, EN5502 4, EN61000-3-2, EN61000-3-3, EN 60950-1 AS/NZS CISPR 22 Class B, AS/NZS CI[...]

  • Page 8

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 7 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Advanced Server Featur es Message waiting indication, support DNS SRV Loo k up and SIP Server Fail Over Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure conf iguration file, SRTP,[...]

  • Page 9

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 8 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Using the GXP1100/1105 G ETTING F AMILIAR WITH THE K EYPAD Table 7: GXP1100/1105 Key pad Definitions Key Definitions Place active call on hold Call waiting: - Bring up a new line, or - Answ er the se cond in coming ca ll 3-way Conferen[...]

  • Page 10

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 9 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 During the call, users can pre ss the FLASH key to hold the curren t call and make/answer an other call. If they are 2 calls established, users can swit ch the two lines by pressing the FLASH key. Completing Calls The GXP1100/1105 allo[...]

  • Page 11

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 10 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012  Enter “47” for Direct IP Call. After hearing “Direct IP Calling”, the di al tone will be heard again  Enter the target IP address. (Please see example belo w)  Wait for about 4 seconds and the phone will initiate the[...]

  • Page 12

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 11 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 NOTE: If users hang up the current call while there is call hol d on the other line, there will be an audible ring tone indicating a call is on hold. Pick up the handset so us ers can resume with the call on hold. Mute Press the MUTE [...]

  • Page 13

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 12 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 1. Initiate a Conference Cal l :  Establish two active calls with two parties  Press the Multi Purpose Key which is confi gured as “3 -way Conference” in the web GUI  3-way conference will be established 2. Split in Confe[...]

  • Page 14

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 13 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 3. Users could select one of the ways above (MPK option or F LASH key) to establish conference call. When using “Enable FLASH key as CO NF”, FLASH key will not be available to switch lines multiple times. 4. When using “FLASH”[...]

  • Page 15

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 14 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 - The call will hang up automa tically *91 Cancel Busy Call Forward - Pick up the handset - Dial “*91”. A short tone will be heard - Wait for the call to hang up *92 Delayed Call Forward - Pick up the handset - Dial “*92 ” fol[...]

  • Page 16

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 15 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Configuration Guide The GXP1100/1105 can be config ured in two ways: - IVR MENU from the keypad - Web GUI embedde d on the phone C ONFIGURATION V IA IVR M ENU GX P 1 1 0 0 / 1 1 0 5 h a s a b u i l t - i n v o i c e p r o m p t m e n [...]

  • Page 17

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 16 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 86 “Voice Mail” Announces number of voice mails. 99 “RESET” Enter MAC address to restor e factory default setting. (See Restore Factory Default Se tting section) Press “ 9 ” to reboot the device. Others “Invalid Entry”[...]

  • Page 18

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 17 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012  Advanced Settings: To set advanced netwo rk settings, codec settings, language settings and etc.  Account: To configure the SIP account. Table 10: Device Configu ration - Status MAC Address The device ID, in HEXADECIMAL format.[...]

  • Page 19

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 18 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 IP Address The GXP110x operates in three modes: 1. DHCP mode : The GXP110x acqui res IP address from the first DHCP server it discovers on the LAN. The DHCP opt ion is rese rved for NAT router mode. In DHCP mode, all the field values [...]

  • Page 20

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 19 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Admin Password Administrator password. Only the adminis trator can acce ss the “Advanced Settings” and “Account Settings” page. Passwo rd field is purposely blank for security reasons after clicking update and saved. The maxim[...]

  • Page 21

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 20 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Upgrade Via This field allows the user to choose the firmware upgrade/config serve r path method: TFTP, HTTP or HTTPS. • TFTP : GXP110x retrieves the new firm ware files or new co nfiguration file from the specified TFTP server path[...]

  • Page 22

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 21 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Automatic Upgrade Default is “No”. Choose “Yes” to enable automatic HT TP upgrade and provisioning. In “Check for upgrade every” field, enter the number of minutes to chec k the HTTP server for firmware upgra de or configu[...]

  • Page 23

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 22 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Syslog Level Select the syslog level for GXP110x to report. Defa ult is NONE. The level is one of DEBUG, INFO, WA RNIN G or ERROR. Syslog messag es are sent based on the following events:  product model/version on b oot up (INF O l[...]

  • Page 24

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 23 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Call Progress Tones Using these settings, users can co nfigur e ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard. Frequencies sho uld be configured with known val ues[...]

  • Page 25

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 24 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Display Language Allows user to choose preferred di splay language in web UI and key pad UI Currently, the phone supports these languages: English, Simplified Chinese, Traditional Chinese, Korean, Japanes e, Italian, Spanish, French, [...]

  • Page 26

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 25 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Secondary SIP Serv er This field contains the URL or the IP address of a second SIP server. When this field is configured, GXP110x will send out Registration requests and Subscribe messages (except for message waiting) to the “SIP S[...]

  • Page 27

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 26 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Register Expiration This parameter allows user to spe cif y the time frequency (in minutes) that GXP1100/1105 refreshes its registrati on with the specified registra r. The default interval is 60 minutes. The maximum interval is 65,53[...]

  • Page 28

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 27 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 SUBSCRIBE for Registration Default is “No”. When set to “Yes” a SUBSCRIBE for Regist ration will be sent periodically. Proxy-Require SIP Extensio n to notify SIP serve r that the unit is behind the NAT/Firewall. Voice Mail Use[...]

  • Page 29

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 28 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7, 8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, [...]

  • Page 30

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 29 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Session Expiration The SIP Sessi on Timer extension enabl es SIP sessions to be p eriodically “refreshed” via a SIP request (UPDATE, or re-I NVITE. Once the session int erval expires, if there is no refresh via a UPDA TE or re-INV[...]

  • Page 31

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 30 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Check SIP User ID for Incoming INVITE Check the SIP User ID in Request URI. If they don’t match, the call will be reje cted. Preferred Vocoder GXP1100/1105 supports up to 7 different Vo co der types including G.711(a/µ) (also known[...]

  • Page 32

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 31 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 G723 Rate Encoding rate for G723 codec. By default, 6.3kbps rat e is set. G726-32 Packing Mode Select “ITU” or “IETF” for G726-32 packing mode. iLBC Frame Size iLBC packet frame size. Default is 20ms. For Asterisk PBX, 30ms mi[...]

  • Page 33

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 32 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Software Upgrade & Customization Software (or firmware) upgrades are completed via ei ther TFTP or HTTP. The correspond ing configuration settings are in the ADVANCED SETTINGS configuration pag e . F IRMWARE U PGRAD E T HROUGH TFT[...]

  • Page 34

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 33 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Instructions for Local TFTP Upgrade 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXP 1100/1105 should be in the sam e LAN segment. 3. Go to File -> Con[...]

  • Page 35

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 34 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you restorin g fact ory default settings. We are not[...]