FARGO electronics DTC300 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation FARGO electronics DTC300. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel FARGO electronics DTC300 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation FARGO electronics DTC300 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation FARGO electronics DTC300 devrait contenir:
- informations sur les caractéristiques techniques du dispositif FARGO electronics DTC300
- nom du fabricant et année de fabrication FARGO electronics DTC300
- instructions d'utilisation, de réglage et d’entretien de l'équipement FARGO electronics DTC300
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage FARGO electronics DTC300 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles FARGO electronics DTC300 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service FARGO electronics en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées FARGO electronics DTC300, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif FARGO electronics DTC300, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation FARGO electronics DTC300. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    DTC400 /DTC300/DTC300M C ard Printer Service Manual (Rev. 1.3) Part Numbe r: L0005 33[...]

  • Page 2

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) ii DTC400/ DTC300/DT C300M Card Prin ter Service Manua l (Rev. 1.3), pro perty of Fargo Electronic s, Inco rporated Copy right  2003, 200 4, 200 5, 2006 by Fargo Elec tronics, Inco rporated . All righ ts reserved . Printed in the United [...]

  • Page 3

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) iii Table of Contents Sec tion 1: Introduct ion _______ _________ ____________ _________ ____________ ____ 1-1 How to use t he man ual ______________ ___________________ _______________________ _______ 1-1 Safety Message s (review care full[...]

  • Page 4

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) iv Insta lling Blank Car ds into the Card Ho pper ____________________ ________________ _______ 4-10 Lower ing the Card Output Ho pper ____________________________ _______________________ 4-13 Flipper Tab le Module Insta llation ___________[...]

  • Page 5

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) v Rev iewing D TC400, DTC300 and D TC300M Printe r Dr ivers _________________ _____________ 6-6 Rev iewing DTC 400 Printe r D rivers __________________ _________________________________ 6- 6 Rev iewing DTC 300 Printe r D river _____________[...]

  • Page 6

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) vi Rev iewing the IS O Track Loc ations__________________ _________________ _______________ 6- 60 Sending the Track Info rmatio n _______________________ ________________________ _______ 6-61 Enteri ng the Trac k Inf ormat ion _____________[...]

  • Page 7

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) vii Cleaning the P laten a nd th e Card F eed R ollers ___ __________________ ________________________ 7-5 Cleaning the P rinter’ s Inter ior _________ _________________________________________ ________ 7-8 Cleaning the P rinter’ s Ex t[...]

  • Page 8

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) viii Replaci ng the Fl ipper Table Modu le Assembly (D900200) _________________ ______________ 8-110 Sec tion 9: Pac king the Card Pri nter _________ _________ ______ _________ ______ ____ 9-1 Sec tion 10: Board Leve l Diagnostics ________ [...]

  • Page 9

    Section 1: Introduction How to use th e manual The D TC4 00/DTC 300/D TC30 0M Car d Pri nter S ervi ce Man ual (R ev. 1.3) is, in fa ct, t he tro ubles hoo ting a nd ser vice manu al fo r the e ntire card Pr int er. T he ma nual i s desi gned t o prov ide I nst all ers and Techni cian s wi th qui ck, ef fici ent lo okup of rel ated p roced ur es, c[...]

  • Page 10

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 2 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises potent ial[...]

  • Page 11

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 3 DTC400/DTC300/D TC300M Card Printer O vervie w Reviewing the DTC400/DTC300/DTC300M Block Diagram Mot or s Sen sor s Par ts 1 Card Feed 6 Card Feed 13 Card Input Roller 2 Print Stepper 7 Ribbon Sensor 14 Cleaning Roller 3 Ribbon Drive [...]

  • Page 12

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 4 Reviewing the DTC400/DTC300/DTC300M Sequence of Operations The following sequence desc ribes a full color print job with magne tic enco ding. Ste p Pro cess 1 The F il e i nforma tion is recei ved f rom t he PC 2 Printer checks the in[...]

  • Page 13

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 5 Reviewing the DTC400/D TC300/DTC300M Sequence of Operati ons (continued) Ste p Pro cess Ste p Pro cess 5 The Pr int Ribbon Drive engag es. 6 The Pr int Ribbon Sensor looks for the col or transi tion from Y ellow to Magenta. Pri nt Ri [...]

  • Page 14

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 6 Reviewing the DTC400/D TC300/DTC300M Sequence of Operati ons (continued) Ste p Pro cess 23 The Card Feed Stepper Moto r engages to queue card for magnetic enc oding. 24 The Encoding da ta is wri tten to the card. 25 The Magnetic Encod[...]

  • Page 15

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 7 Reviewing the DT C400/DTC300/DTC300M Boot u p Seq uence Step Pro cess 1 On P ower u p, the Print er che ck s the cu rrent stat e of t he Car d Feed Sens or and the He adlift Sen sor. 2 If the He adlift Sensor is found to be open , the[...]

  • Page 16

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 1 Section 2: Specifi cations The purpos e of this section is to provide the User with speci fic infor mation on the Regulato ry Co mpliances, Agency Listings , Techni cal Speci fications and Fun ctional Speci fic ati ons f or the D TC40[...]

  • Page 17

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 2 Regulatory Compliances Term Des cripti on CSA The Pri nter manuf act urer has bee n aut hori zed b y U L to rep resent the Ca rd Printe r as CS A Certifi ed under CSA Sta ndard 22 .2. Fil e Number: E14 5118 FCC The Card Prin ter compl[...]

  • Page 18

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 3 A gency Lis ting s Term De scripti on EMC Standa rds CE, FCC, CR C c1374, BSMI, ITS (EN 55022 Cla ss B:1998 , FCC Clas s B, EN 550 24: 1998) . Saf ety Standa rds UL IEC 609 50-1 ( 2001), CSA 22.2 N o. 60 950 and U L-GS (EN 609 50- 1:2[...]

  • Page 19

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 4 Techni cal Spe cific ations ( continu ed) Ty pe Descri ption Card Inp ut Hopper Capacity 100 cards (30 mi l) Colors DTC4 00/DTC3 00: Up to 16.7 mi llion (D TC300M): Monoch rome Dimens ions See the Size and Weight inf ormation in this [...]

  • Page 20

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 5 Techni cal Spe cific ations ( continu ed) Ty pe Descri ption Prin t Speed Print Speeds* * • 7 s econ ds per c ard / 5 14 ca rds pe r hou r (K)* (D TC3 00M) • 12 secon ds pe r card / 30 0 cards per hou r (KO)* • 27 secon ds pe r [...]

  • Page 21

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 6 Visu al Secu rity Solution s (Spe cificati ons) VeriMar kTM C ards - 2-D ho logra phic f oil appl icati on VeriMar kTM Cards are a low cost, custo mized 2-D hologra phic foil applic ation, that is made in two steps. • The fi rst ste[...]

  • Page 22

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 7 VeriMar kTM - A pplicatio n Spec ificatio ns VeriMar kTM fo ils w ill cover a di mensional area o f 1.9 cm length x 1.3 cm h eight. The exclusive areas are as follow s: • VeriM ark TM Car d cust ome rs will be ab le to c hoose 1 of [...]

  • Page 23

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 8 Functional Specificati ons This Ca rd Printer utilizes tw o different , yet close ly related printing techno logies to achieve its rem arkable direct- to-card p rint qu ality for dy e-sublimation and resin thermal transf er. The C ard[...]

  • Page 24

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 9 Printe r Com pon ents: Front Cov er to USB P ort Compo nents Descr ipti on Front Co ver Opens to allow access to the Ribbon Ca rtridge. ( No te: This cover must be closed in order for the P rinter to beg in print ing.) Pri nthea d The[...]

  • Page 25

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 10 Prin ter Compone nts: Prin t Ribbons The Card Printer ut ilizes bo th dye-subli mation an d/or resin therma l transfer methods to print imag es direct ly onto blan k cards . Since the d ye-subli mation and the re sin thermal transfer[...]

  • Page 26

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 11 Printer Com ponents : Res in-On ly Pr int Ribb ons Resin-on ly Print R ibbons cons ist of a con tinuous r oll of a sing le resin co lor. No protective over lay p anel (O) i s provi ded s ince resi n ima ges do no t req uir e the p ro[...]

  • Page 27

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 12 Printer Com ponents : Dy e-Sublim ati on Print Ribbo ns Not e tha t the Pr int er requi re s both s peci alize d and auth orize d Pri nt Ri bbons in or der t o print and function p roperly . Step Proce dure 1 Do not run the cards wit[...]

  • Page 28

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 13 Printer Com ponents : Dy e-Sublim ati on/Res in Print Rib bons Ty pe Descri ption Dye - Sublimat ion/ resi n Pri nt Ribbon The Dy e-Sublimat ion/resin Prin t Ribbon co mbines the y ellow (Y), mag enta (M ) and cyan (C) dye -sub lim a[...]

  • Page 29

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 14 Printer Components: Blank Cards Ty pe Descr iption Card Siz e The Card Printer ac cepts standard C R-80 sized and 20 mil . cards (3.37 0"L x 2.12 5"W / 85.6m mL x 54m mW) with a thick ness of 30 mil (. 030"/. 76 2mm). [...]

  • Page 30

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 15 Print er Mo du le: Flipper Table Module A ssembly (D9002 00) The Fl ipper Tab le Modul e Assemb ly (D900 200) i s an auto mated Fl ipping Module tha t allows the Printer to print on the fronts ide and ba ckside o f each card . Displa[...]

  • Page 31

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 3 - 1 Section 3: Secure Print Security Suite O ver vi ew SecureMa rk is a multi-facet ed security solution that has bee n designed for Fargo Electronic s, our Imp ort Sup pliers, thei r Integrato rs and our Printer cus tomers. The SecureMa [...]

  • Page 32

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 3 - 2 Print S ecur ity Sui te – Ma in Windo w Here are the icons for the five (5) app lications within the P rint Securi ty Suite. See the Functiona l Specific ation sect ion and the Softw are Instruction s section in this sa me document [...]

  • Page 33

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 1 Section 4: Setup and Inst allat ion Procedure s The following gu ide will w alk you through the installa tion of the DTC400/D TC300/DTC30 0M Card Printe r Driver. • Time Re quirement (s oftwa re): This softw are instal lation proce [...]

  • Page 34

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 2 Insta lling the P rinter Driv er _________________________ ___________________ ____________ 4-26 Instal ling the Pri nter Dr iver (con tinued) _____________ _______________________________ 4-27 Instal ling the Pri nter Dr iver (con ti[...]

  • Page 35

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 3 Printer Setup and Installati on Choo sing A Good Lo cation Follow thes e guide lines: • Place the un i t in a location with adequa t e air c irculation to preven t internal heat build up . • Use the Pri nt er's d imensi ons a[...]

  • Page 36

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 4 Unpac king a nd Ins pecti on W hile u npacki ng your Print er, insp ect t he car ton to ensur e that no dam age ha s occu rred duri ng sh ippi ng. Make sur e that all supp lied access ori es are i ncl uded with your uni t. Check that [...]

  • Page 37

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 5 Rev iewing the Print er (fr ont v iew; C artridg e bein g inst alled) Reviewin g the LCD (top-front par t of Printer)[...]

  • Page 38

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 6 Connectin g the Printer power Foll ow t his pr oced ure. ( Note: Do not conne ct the Printe r’s USB cable unt il prompted du ring the P rint er Dri ver inst allat ion. ) Step Proce dure 1 Plug the A C adap t er pow er cable into the[...]

  • Page 39

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 7 Instal ling the Print Ribb on Car tridge The F ar go DT C400/D TC3 00/D TC3 00M C ard Pr inte r uses a on e-pi ece, dispo sab le Ri bbo n Cartridge load sy stem. Every full colo r Ribbon Cartridge conta ins a 250 “full co lor card c[...]

  • Page 40

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 8 Ins tall ing the Print Ri bbon C artr idge ( continue d) Step Proce dure 2 a. Rem ove the line r on the Ca rd Cl eani ng R oller bef ore ins tall ing the C artri dge, as show n in Disp lay A (upper right arrow of displa y). b. Remove [...]

  • Page 41

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 9 Ins tall ing the Print Ri bbon C artr idge ( continue d) Display B – Shows direction that Cartridg e is inserted in the Printe r.[...]

  • Page 42

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 10 Inst allin g Bla nk Car ds int o the Car d Ho pper The Farg o DTC400 /D TC300/DTC300 M Printer is capable of p rint ing single load card s and mult ipl e fee d car ds (bat ch mo de). • To print using sing le feed, simply remove all[...]

  • Page 43

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 11 Installing Blank Cards in to the Card Hopper (continued) Display B - Press the Card Hopp er Load Le ver dow n. Inser t the cards. Here the Lever is s till up. Here the Lever is p ressed dow n.[...]

  • Page 44

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 12 Installing Blank Cards in to the Card Hopper (continued) Here are the cards ready to insert. Here the Input Hoppe r Doo r is closed .[...]

  • Page 45

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 13 Lower ing t he C ard Ou tput Hoppe r Step Proce dure 1 The Farg o DTC400 /D TC300/DTC30 0M co mes with a Card Ou tput Hopp er (to hold card s a f ter th ey have bee n print ed). Pull the O utput Hopp er down un ti l it sn aps into pl[...]

  • Page 46

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 14 Flipper Table Module Installati on Additional , related links are provided below : • See the Flipper Table M odule Asse mbly Problems procedur es. • See the Print Both Side s option in the U sing the Device Op tions tab (DTC40 0/[...]

  • Page 47

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 15 Installing the Flipper T abl e M odule A sse mbly (D900200) (continued) Step De scrip tion 3 Rem ove t he C ard O ut put or Exi t Do or (D 90 0092) and Left End C ap (D 900064 ) to the Pr inter, as sh own below .[...]

  • Page 48

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 16 Installing the Flipper T abl e M odule A sse mbly (D900200) (continued) Step De scrip tion 4 a. Remove the Cover from the Flippe r Table Modu le Assembly (D900200), as show n below. b. Place the Flipper Table next to Printer, a s sho[...]

  • Page 49

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 17 DTC400 Card Printer /Encoder Card Flipper Module Upgrade Kit This sec tion provi des dire cti ons o n add ing a C ard Fli pper M odul e to your exi sti ng DTC 400 Card Printe r/Encoder. Intro ducti on Upg rad e Kit i nclud es: • On[...]

  • Page 50

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 18 Instal ling the Card Flip per Mod ule Upgr ade Kit Step Proce dure 1 Disc onn ect t he P rint er’s power s uppl y. Step Proce dure 2 Use a No . 2 Phill ips screw driver to remove the sc rews from Printer’s Rea r Cover. ( Note : S[...]

  • Page 51

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 19 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 3 Firmly grasp the Card Exit Hop per and pu ll on on e side to pop out the p ivot pin from its mount hole . Nex t slide the ot her pivot pin out in o rder to[...]

  • Page 52

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 20 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 5 Pivot the lower end of the Ou tput Cover in an outw ard m otion to remo ve the Out put C over. Step Proce dure 6 Use a No . 2 Phill ips screw driver to rem[...]

  • Page 53

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 21 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 7 Plac e the C ard Fl ip per Modu le n ext to t he Pri nter . Step Proce dure 8 Connec t the Card Flipper Module Commun ication Cab le to conn ection J1 7 on[...]

  • Page 54

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 22 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 9 Attach the Card Flipper Module to t he Prin ter by first sliding the rea r mount pin half w ay into the rear moun t pin slot. Next S lide the front mou nt [...]

  • Page 55

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 23 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 10 Secure the front moun t pin to the Printer by using o ne of the tw o Phillips screw s that w ere removed in Ste p 4. Step Proce dure 11 Secure the Basepla[...]

  • Page 56

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 24 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 12 Open the Card Flipper Module Cove r ’s top lid and attach its upper latch hooks to the Prin ter’s top co ver. Ne xt pivot the Cover dow n into its fin[...]

  • Page 57

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 25 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 14 Secure the Printer’s Rear Cover by re-installing th e two Phill ips screw s that were removed in Step 2 . Step Proce dure 15 Co nnect the Pri nter’ s [...]

  • Page 58

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 26 Printe r Driv er Installa tion Instal ling the Print er Dr i ve r Step Proce dure 1 Close a l l prog rams a nd insert the Software Ins t all ation CD into y our computer ’s CD dr ive. Aft er a few se conds , th e CD’ s inst all e[...]

  • Page 59

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 27 Installing the Printer Dri ver (continued) Step Proce dure 3 Wait during the installat ion.[...]

  • Page 60

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 28 Installing the Printer Dri ver (continued) Step Proce dure 4 Cli ck on the Next bu tton to co ntinue w ith the Setu p progra m.[...]

  • Page 61

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 29 Installing the Printer Dri ver (continued) Step Procedu re 5 Rea d th e Lice nse Agr eeme nt. Selec t the I a ccept the ter ms o f the li cense agreeme nt option and clic k Next to continue.[...]

  • Page 62

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 30 Installing the Printer Dri ver (continued) Step Procedu re 6 a. Select the Complete opti on t o inst all t he fol lowi ng com pon ents: • Printer Dri ver Softw are • Printer Dri ver User ’s Guide • Fargo Diagno stics Utility [...]

  • Page 63

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 31 Installing the Printer Dri ver (continued) Step Procedu re 7 Click Instal l t o begin th e in stall ati on.[...]

  • Page 64

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 32 Installing the Printer Dri ver (continued) Step Procedu re 8 Che ck t he appr opri ate chec kb ox to sel ect eith er a si ngle- side d or a dual-s ided printer con figuration, as sh own be low.[...]

  • Page 65

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 33 Installing the Printer Dri ver (continued) Step Proce dure 9 Sele ct th e por t tha t your P rint er is conne cted t o at thi s tim e. Cl ick on the OK button an d continu e with the installat ion.[...]

  • Page 66

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 34 Installing the Printer Dri ver (continued) Step Proce dure 10 a. Conn ect t he USB cabl e to th e Pri nter. b. Turn ON the Printer at this time if it i s not already ON.[...]

  • Page 67

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 35 Installing the Printer Dri ver (continued) Step Proce dure 11 W ait whil e th e Drive r comp onen ts ar e bein g copie d to your P C.[...]

  • Page 68

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 36 Installing the Printer Dri ver (continued) Step Proce dure 12 Cli ck on the Fin ish button to com plete the S etup, as sh own bel ow.[...]

  • Page 69

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 37 Installing the Printer Dri ver (continued) Step Proce dure 13 a. C lick on t he Yes butt on to exi t the inst all er, as shown bel ow. b. Cli ck on the No b utton to return to the installe r’s main menu to install addi tion al sof [...]

  • Page 70

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 38 Installing the Printer Dri ver (continued) Step Proce dure 14 You h ave co mplet ed th e in stall ation .[...]

  • Page 71

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 39 Printi ng a Test Pr int Ima g e Ste p Proc e du re 1 a. From yo ur computer’s startup menu, selec t Settin gs > Printe rs and Faxes (Window s XP) or > Printers (Window s 98SE, Me and 2000). b. Double cli ck on the DTC400/D TC[...]

  • Page 72

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 40 Printing a Test Print Image (continued) Step Proce dure 3 This comp letes the DTC400 /DTC300/ DTC300M Card Printer/Encode r Installat ion Gui de. For add itional he lp regarding the Test Print and o ther related items, see the DTC400[...]

  • Page 73

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 41 Printer Transport Movi ng the Pri nter t o anot her loca tion Step Proce dure 1 The P rint er c an be tr anspor ted by gr ipp i ng it u nder t he ba ck lid, as sh own i n the phot o bel ow. 2 You have complet e d the set up and i nst[...]

  • Page 74

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 1 Section 5: General T roubleshooting This section prov i des Trou bleshooting procedure s for this Printer for Comm unication E rrors, Card Feed Erro rs, Print Process Erro rs, Card Jam Errors , Encoding Error s and Diagnos ing Image P[...]

  • Page 75

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 2 Resolv ing the In correc t Imag e Dark ness prob lems (c ontinue d) ___________ _______________ 5- 44 Resolvi ng Ribbon Wr inkle prob lems _ __________________________________________ ______ 5-45 Resolvi ng Ribbon Wr inkle pr oblems ([...]

  • Page 76

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 3 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

  • Page 77

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 4 Communications Error s Resol ving the Com munica tion Errors Sy mpt om( s) : Incorrect output, communica tions e rror on PC or Printer, st alling, no response from Pri nter, no j ob pri nted, “ paper out” error . Step Proc edure 1[...]

  • Page 78

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 5 Resol ving th e Commu nicati on Er rors (con tinued) Step Proc edure 4 Determine the prob lem with pr inting from the ap plication. a. Pri nt a sel f-t est fr om t he Pri nter b y holdi ng d own th e Pause bu t ton on pow er up to ens[...]

  • Page 79

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 6 Print Process Err ors All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Resolving a Card Not F ed Error (Cards will not feed off the H o pper) Step Pr ocedure 1 Revi[...]

  • Page 80

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 7 Resol ving a Car d Not Fed Err or (Cards w il l not feed of f the Ho pper) ( continu ed) St ep P rocedu re 2 Check the card qua l ity / loading. a. Remove ca rds fro m the Card Hopper. b. Ensure that the card s are not sticking tog et[...]

  • Page 81

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 8 Resol ving a Car d Not Fed Err or (Cards w il l not feed of f the Ho pper) ( continu ed) St ep P rocedu re 7 Card Hop per Feed Ro ller is no t turning du ring a p rint job. a. Remove the Printer rea r cover. b. Ensur e th at t he Card[...]

  • Page 82

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 9 Resolving a Card Not F ed Error (Two (2) or more card feed at the same time ) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll o[...]

  • Page 83

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 10 Resol ving a Ca rd Not Fed Er ror (Tw o (2) o r more card fe ed at th e same ti me) (continu ed) St ep P rocedu re 2 Che ck car d qual ity / l oadi ng. a. Remove ca rds fro m the Card Hopper. b. Ensure that the card s are not stickin[...]

  • Page 84

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 11 Resolv ing a Ribbo n RFID E rror ( Ribbo n RFID A ntenna is Cor rupted) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g[...]

  • Page 85

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 12 Resol ving a Rib bon RF ID Err or (Rib bon RFI D Antenn a is Corru pted) (continu ed) St ep P rocedu re 2 Replace the P rint Ribbon a. Re pl ace th e Pri nt Ri bbo n C artri dge. b. Pr ess on the Resume b utton . c. If the e rror c o[...]

  • Page 86

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 13 Resolv ing a Ribbo n RFID E rror ( Ribbo n RFID Sensor is C orrupte d) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g [...]

  • Page 87

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 14 Resolving the Mag Verify Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. St ep P rocedu re 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: T he Pri[...]

  • Page 88

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 15 Resol ving the M ag Verif y Err or (conti nued) St ep P rocedu re 2 Che ck to e nsur e that t he ca rds ar e lo aded wi th t he Mag netic S trip e fa cing U p and tow ards the fron t of th e Printer. 3 a. Pr ess on the Resume b utton[...]

  • Page 89

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 16 Resol ving the M ag Verif y Err or (conti nued)[...]

  • Page 90

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 17 Resolv ing t he No Mag Installe d Erro r All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: [...]

  • Page 91

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 18 Resol ving th e No M ag Inst alled E rror ( contin ued) St ep P roc edure 2 Press the Ca nce l Pr int button on the Driver Mon itor Error Display Message. 3 Reboot the Printer by cycling the pow er. 4 Verify that the Printer has a Ma[...]

  • Page 92

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 19 Resolving a Ribbon Sensor Error (Ribbon Miscu e) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g inf ormat ion. • Sy [...]

  • Page 93

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 20 Resol ving a Rib bon Se nsor Er ror (Ri bbon M iscue) ( contin ued) St ep P rocedu re 2 Open the front cove r and remove the Ribbon Cartridge. a. Check th at the Ribbo n is i n good condi ti on and no t wri nkle d or br oke n. b. If [...]

  • Page 94

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 21 Resolving a Ribbon Break Jam Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: The P[...]

  • Page 95

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 22 Resol ving a Rib bon Br eak Ja m Error (contin ued) St ep P rocedu re 2 Open the front cove r and remove the Ribbon Cartridge. • If Ribbon is broken , contin ue to Step 3. • If Ribbon is in good condition , continue to Step 6. 3 [...]

  • Page 96

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 23 Resolving a Ribbon Out Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: Pri nter wi[...]

  • Page 97

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 24 Resolv ing a No Ri bbon I nstalle d Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om:[...]

  • Page 98

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 25 Resol ving a No Ri bbon Install ed Er ror (co ntinued) St ep P rocedu re 2 Verify that a Ribbon Cartridge is insta lled in the Printer. a. Pr ess on the Resume b utton . b. If the issue pe rsists, continue t o Step 3. 3 Rem ove th e [...]

  • Page 99

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 26 Resolv ing a Invalid R ibbon Err or All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: Pri n[...]

  • Page 100

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 27 Resol ving a In valid R ibbon Erro r (conti nued) St ep P rocedu re 2 Verify that the Ribbon Cartridge installed is desig ned for the correct Printer model . 3 Pres s on the Resume butt on . If the issue persists, co ntinue t o Step [...]

  • Page 101

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 28 Resolv ing a Wro ng Ribb on Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: Printer[...]

  • Page 102

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 29 Resol ving a Wr ong Ri bbon E rror (continue d) St ep P rocedu re 2 Verify the Driver s ettings are correct. a. Open the Printer Cont rol Panel from the Compu ter. • If usi ng Wind ows 98SE , Me, rig ht cli ck on the DTC400 /DTC 30[...]

  • Page 103

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 30 Resolving a Card Jam E rror All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: C ard i s jam[...]

  • Page 104

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 31 Resol ving a Car d Jam Er ror ( continu ed) St ep P rocedu re 2 Look f or a jamme d card i n th e Pri nter. a. Open the Printer’s front cover. b. Remove the Ribbon Ca rtridge from the Printe r. c. Ch eck t o see if a car d is jam m[...]

  • Page 105

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 32 Resolving a Headlift Motor or Sensor Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om[...]

  • Page 106

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 33 Resol ving a He adlift Mo tor or S ensor Err or (conti nued) St ep P rocedu re 2 Press the Cance l Print button on the D river Mon itor Error Display Me ssage. 3 Reboot the Printer by cy cling the pow er. 4 Cyc le the Headlift Motors[...]

  • Page 107

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 34 Step Proce dure 1 Review the follow ing infor mation. • Sy mpt om: T he Pri nter er rors imm ediat ely afte r sen din g a prin t job or the Rollers do not opera te by pressing the cotton s on the front pan el (when th e cove r i s [...]

  • Page 108

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 35 Resolv ing t he Bla nk Outp ut iss ues All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Review the follow ing infor mation. • Sy mpt om: A car [...]

  • Page 109

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 36 Resol ving th e Blank Outpu t issues (conti nued) Step Proce dure 4 Adjust the place ment. a. Reset the Pri nter t o clea r any Er ror M ess ages by r emo vin g the po wer and reapply ing it. b. Open the Printer Cont rol Panel from t[...]

  • Page 110

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 37 Resol ving th e Blank Outpu t issues (conti nued) Step Proce dure 6 Ensure t hat the proper v oltage i s being applied to the P rinthead . a. Remo ve the back cover. b. Usin g a Di git al Voltm ete r, co nnect t he n egati ve l ead t[...]

  • Page 111

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 38 Flipper Table Module A s sem bly Problems Reso lving the No Fl ipper Table Mod ule pr oblem All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. S ee th e Flip per T a[...]

  • Page 112

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 39 Resolving the Fl ipper Jam Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. S ee th e Flip per T able Mo dule I nst alla tion section (as nee ded). Step Pro [...]

  • Page 113

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 40 Resol ving th e Blank Outpu t issues (conti nued) Step Pro cedur e 2 Open the Printer ’s Flipper Tab le Module Cover. a. Clear any cards in the Flip per Table Module by using the Fo rward and/or Reverse but tons located on the Prin[...]

  • Page 114

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 41 Diagnosing Image Problems Resolving the Pi xel Failure probl ems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor ma[...]

  • Page 115

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 42 Reso lving the Card Sur face De bris pr oble ms All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor mation. • Sy mpt [...]

  • Page 116

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 43 Resolving the In correct Image Darkness p roblems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor mation. • Sy mp[...]

  • Page 117

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 44 Resol ving th e Incorr ect I mage Dar kness p robl ems (co ntinue d) Step Pro cedur e 4 Correct the Ima ge Dark ness . See the Using the I mage Darknes s Option procedure .[...]

  • Page 118

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 45 Resolv ing Ri bbon Wrinkle pro blems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor mation. • Sy mpt om: Printed[...]

  • Page 119

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 46 Resol ving Ribbo n Wr inkle pro blem s (conti nued) Step Proce dure 4 Reduce the Image Darkness. See the Using the Image Darkn ess Option procedure .[...]

  • Page 120

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 47 Resolv ing t he Exc essiv e Resin Print ing prob lems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Revi ew th e foll owin g inf ormat ion. ?[...]

  • Page 121

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 48 Resolving the Excessi ve Resin Printing problems (continued) Step Pro cedur e 3 Reduce the I mage Da rkness. S ee the Using the Image Darkn ess Option procedure .[...]

  • Page 122

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 49 Resolving the Incomplete Resin Printing problems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. St ep P rocedu re 1 Revi ew th e foll owin g inf ormat ion. • S[...]

  • Page 123

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 50 Resolv ing t he Ima ge Plac e me nt pro blems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the Prin ter. This pro cedure is used to ad just the p osition o f the card in the [...]

  • Page 124

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 51 Step Proc edure 3 Verif y if th e H orizontal I mage Position Set ting is set correctly o r incorrec tly. See the graphic be low. • If the w hite border is on the leading edge of the c ard, adjust t he Horizon tal value by +2. • [...]

  • Page 125

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 52 Re solving the Image Place ment p roblems (cont inued) Step Proc edure 4 Verif y if th e Ver tical Image Positi on Settin g is set co rrectly or incorrectly . See the g raphic be low. a. Adju st t he valu e as d escri bed b elow: •[...]

  • Page 126

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 53 Resolving the Poor I mage Quality problems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om[...]

  • Page 127

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 54 Running the Self Test Perf orm a self -tes t afte r (a) an ini tial setu p of th e Print er, (b ) a calib rati on proc edur e has been cond ucted o r (c) a part has been rep laced to ch eck for p roper Prin ter operation . Step Proce[...]

  • Page 128

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 55 Runni ng the Stand ard Self Test Prin t Display A: Full Col or Te st Pr int[...]

  • Page 129

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 56 Runni ng the Magneti c Self Tes t (HiCo Onl y) Perf orm a self -tes t afte r (a) an ini tial setu p of th e Print er, (b ) a calib rati on proc edur e has been cond ucted o r (c) a part has been rep laced to ch eck for p roper Prin t[...]

  • Page 130

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 1 Section 6: Printer Adjustment s See this se ction for printe r adjustmen t s. Table of Contents Sec tion 6: Printe r Adjustments _______ _________ ____________ _________ __________ 6-1 Table of Con tents __________________ ___________[...]

  • Page 131

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 2 Using the Image Po sition Con trols ____________________ _______________________________ 6- 46 Using the Imag e Position C ontrol s (con tinued) _______________________________________ 6 -47 Using the Sensors button __________________[...]

  • Page 132

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 3 Selecti ng the Defi ned Area( s) func tion (contin ued) ___________________________________ 6-95 Selecti ng the Defi ned Area( s) func tion (contin ued) ___________________________________ 6-96 Selecti ng the Defi ned Area( s) func ti[...]

  • Page 133

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 4 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

  • Page 134

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 5 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Informa tion tha t raises potential [...]

  • Page 135

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 6 DTC400/ DTC300 Pr int Dr iver O ptions Reviewing DTC400, DTC300 and DTC300M Printer Drivers The func tionality of the DT C400, DTC30 0 and DT C300M Prin ter Drivers is iden tical. The window title reflects the sp ecific Printe r Drive[...]

  • Page 136

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 7 Reviewing DTC300 Printer Driver This sect ion appl ies to the D TC300 Printe r.[...]

  • Page 137

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 8 Reviewing DTC300M Printer Drivers This sec tion appli es to t he DTC 300M Print er. ( Not e: T he DTC300M Printer doe s not provide the K Panel Re sin and I mage Co lor tab function ality . The DTC400 /DTC3 00 Printe rs do prov ide t [...]

  • Page 138

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 9 Using the Card tab (DTC400/ DTC300/DTC300M) A d just ing the Card Size Opt ion St ep D escrip tion 1 Cli ck on the inc hes or mm opt io n to cho ose t he desi red u nit of meas uremen t. ( Note No. 1: W hen desi gnin g a car d form at[...]

  • Page 139

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 10 A d justin g the Or ientat ion O ption St ep D escrip tion 1 Select Portrai t under Orien tati on t o cause the card to prin t i n a vert ical ori entati on. OR Select La ndsca pe unde r Orientation to cause the card to pr int in a h[...]

  • Page 140

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 11 Selecting the nu mber of copies St ep D escrip tion 1 Select the number of cop ies by clicking on the U P or DO WN ar rows, as sh own belo w.[...]

  • Page 141

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 12 Using the Diagnos tics butto n under the Card tab St ep D escrip tion 1 Cli ck on the Diagno stic but ton t o br ing up the F argo Di agnos tic s Uti lit y windo w. See the Diagnostic Tool Utility section.[...]

  • Page 142

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 13 Using the Cle an P rinter O ptio n St ep D escrip tion 1 Cli ck on the Clean Printe r button to disp lay the Clean Printer Utility w indow. 2 Remove a ll cards from the Ca rd Hoppe r and close the Hoppe r door. 3 Open the Front C ove[...]

  • Page 143

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 14 Using th e Clean Pr inter Op tion (con tinued) St ep D escrip tion 6 Cli ck on the Clean butt on at t he bott om of t he wind ow. ( Note : The Pri nter will begin to feed the clean ing card through the card path.) 7 Rei nsert the Pr [...]

  • Page 144

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 15 Using the Test Prin t button St ep D escrip tion 1 Cli ck on the Test Pri nt bu tto n to s end a sim ple s elf- test print to th e Pri nter . • Ensure that the YMC KO Ribbon is instal led for DTC400/D TC300 or a Premium Resin Ribbo[...]

  • Page 145

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 16 Usin g the A bout butt on St ep D escrip tion 1 Cli ck on the Ab ou t b utton to ope n a d ialo g box cont ai ning t he copyri gh t and version, date code informat ion about this Printer Driver so ftware.[...]

  • Page 146

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 17 Using the Device Options tab (DTC400/DT C300) Reviewing t he Dev ice O ptions tab (DTC400) The DTC40 0 w indow wit h the Device Options tab is display ed below . ( Note: The DTC400 Prin ter now has frontsi de and bac kside options , [...]

  • Page 147

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 18 Reviewing t he Dev ice O ptions tab (DTC300) The DTC30 0 w indow wit h the Device Options tab is display ed below . ( Note: The DTC300 Prin ter now has frontsi de and bac kside options , as show n below . )[...]

  • Page 148

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 19 A d justin g the R ibbon Ty pe option Use the Ribbon Type option to select Print Ribb ons. St ep D escrip tion 1 Select the approp riate Print Ribbon Ty p e option fro m the dropdow n m enu for the ty pe of Print R ibbon in u se. •[...]

  • Page 149

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 20 Selec ting the A u to Ribbon S elect option St ep D escrip tion 1 Cli ck on the Auto Ri bbon Select button to verify that the R ibbon type selected mat ches the Ribb on i nstal led in th e P rint er. ( Note : Th e Pri nter Driv er wi[...]

  • Page 150

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 21 A d justin g the C olor Matc hing o ptio n Use the Col or Match ing d ropd own m enu to c hoose the col or m atchi ng o ptio ns whic h be st fits the print job requir ements. St ep D escrip tion 1 Select None for print spe ed versu s[...]

  • Page 151

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 22 A d justing for t h e Resin Dithe r Select the appropri ate dith er method according to the ty pe of image to be prin ted. This op tion aff ects object s pri nt ed with a resi n-o nly Pri nt R ibbon . Step Proce dure 1 Select Optimi [...]

  • Page 152

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 23 Usin g the Pr int Both Side s opt ion Use this op tion to au tomatica lly print on both the frontside and backside of a ca rd. Step Proce dure 1 Select this o ption in conj unction w it h any application progra m that supports a mult[...]

  • Page 153

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 24 Using the Sp lit 1 Set of Ribb on Pan els opt ion Use this optio n to pr ovide the mo st ec onomi cal mea ns of prin tin g a dual -side d car d sin ce a single se t of Ribbon Panels wi ll be spli t to print b oth the front and bac ks[...]

  • Page 154

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 25 Using the Pr int Ba ck S ide Firs t opti on Step Proce dure 1 Select th is option: • If y ou need to prin t the firs t page of a two-pag e document on the backs i de of t he card . OR • If y ou need to prin t the re sin black on [...]

  • Page 155

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 26 Using the Pr int Ba ck S ide Only option Use this op tion to p rint only onto the ba ckside o f cards. Step Proce dure 1 Sele ct thi s op tion to pri nt onl y ont o the b acksi de of c ard s. ( Note: Load the cards in the standa rd m[...]

  • Page 156

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 27 Using the Rotat e Front 1 80 Degrees or Rotate Back 180 Degre es opti ons Use this op tion to cha nge the position o f the prin ted image in relation to the set lo cation of a card 's Mag net ic St ripe or smar t chip . Step Pro[...]

  • Page 157

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 28 Using t he Disa bl e Pr inting option Use this op tion to d isable the printing capabil ities of the Printer. ( Note : This opt ion sti ll all ows t he Pri nter to encod e car ds.) St ep D escrip tion 1 Select th is option to enco de[...]

  • Page 158

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 29 Using the Device Options tab (DTC300M) Reviewing t he Dev ice O ptions tab (DTC300M) The DTC30 0M window with the Device Options t ab is display ed below . ( Not e: The DTC40 0 Prin ter now has frontsi de and bac kside options , as s[...]

  • Page 159

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 30 A d justin g the R ibbon Ty pe option ( DTC 300M) Use the Ribbon Type option to select Print Ribb ons. St ep D escrip tion 1 Select the approp riate Print Ribbon Ty p e option fro m the dropdow n m enu for the ty pe of Print Ribbon i[...]

  • Page 160

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 31 Selecting the A u to Ribbon Select option (DTC300M) St ep D escrip tion 1 Cli ck on the Auto Ri bbon Select button to verify that the R ibbon type selected mat ches the Ribb on i nstal led in th e P rint er. ( Note : Th e Pri nter Dr[...]

  • Page 161

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 32 A dj usting for the Resin Dither (DTC300M) Select the appropri ate dith er method according to the ty pe of image to be prin ted. This op tion aff ects object s pri nt ed with a resi n-o nly Pri nt R ibbon . Step Proce dure 1 Select [...]

  • Page 162

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 33 Using the Res in Heat, Front (K ) opt ion (D TC300 M) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the resin bla ck pa nel( s) of a full- colo r Rib bon or wh en pr int ing wit h a r esin- [...]

  • Page 163

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 34 Using the Resin Heat, Back (K) option (DTC300M) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the resin bla ck pa nel( s) of a full- colo r Rib bon or wh en pr int ing wit h a r esin- only R[...]

  • Page 164

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 35 Using the Overlay He at (O) option (DTC300M) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the ove rlay panel of a R ib bon. ( Note: This contro l can be helpful for fine-tuning the tra nsfe[...]

  • Page 165

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 36 Using the Print Both Sides option (DTC300M) Use this op tion to au tomatica lly print on both the frontside and backside of a ca rd. Step Proce dure 1 Select this o ption in conj unction w it h any application progra m that supports [...]

  • Page 166

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 37 Using the Pr int Ba ck S ide Firs t opti on Step Proce dure 1 Select the Print Back Side First op tion: If you n eed t o p rint th e fir st p age of a two-pa ge docum e nt on t he back side of the card. OR If y ou need to prin t the [...]

  • Page 167

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 38 Using the Pr int Ba ck S ide Only option Use this op tion to p rint only onto the ba ckside o f cards. Step Proce dure 1 Select th is option to print on ly onto the backside of prepr inted cards that must have thei r Magn eti c Stri [...]

  • Page 168

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 39 Using the Rotat e Front 1 80 Degrees or Rotate Back 180 Degre es opti ons Use this op tion to cha nge the position o f the prin ted image in relation to the set lo cation of a card 's Mag net ic St ripe or smar t chip . Step Pro[...]

  • Page 169

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 40 Using t he Disa bl e Pr inting option Use this op tion to d isable the printing capabil ities of the Printer, y et still allow s the Printer to encod e cards. St ep D escrip tion 1 Select th is option to enco de or re-en code cards w[...]

  • Page 170

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 41 Using the Image Color tab (DTC400/ DTC300) Step Proce dure 1 Select the Algeb raic col or matching option and then use this option to contro l the Contra st and Gamm a of the pr inted image , as w ell as the indi vidual color bala nc[...]

  • Page 171

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 42 Using the Resin Heat (K) option (F ront and B ack) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the resin bla ck pa nel( s) of a full- colo r Rib bon or wh en pr int ing wit h a r esin- onl[...]

  • Page 172

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 43 Using the Overlay He at (O) option Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the ove rlay panel of a R ib bon. ( Note: This contro l can be helpful for fine-tuning the tra nsfer of overl[...]

  • Page 173

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 44 Using t he Color M atchin g option and Defau lt butto n Step Proc edure 1 To ret ur n all optio ns to t heir f acto ry set ting s, cli ck on the D ef au l t button.[...]

  • Page 174

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 45 Using the Calibrate tab (DTC400/DT C300/DTC300M) Use the Calibra te tab to (a) control the posi tion of the printable area in relation to the card, (b) calibrate Sensors and (c) adjus t the internal Prin ter settings that are customi[...]

  • Page 175

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 46 Using t he Image P ositi on Control s Use the Im age Po sition controls to adjust the posit ion of the overall pr int area to be precisely centered on a ca rd. Step Proce dure 1 Cli ck on the Vertical and Horizo ntal adju stmen t arr[...]

  • Page 176

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 47 Using the Imag e Position Contr ols (contin ued) Review the Image Position diag ram, w hich displa ys how the printed ima ge w ill move in relation to the fixed card po sition as pos itive and negative image pla cement va lues are en[...]

  • Page 177

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 48 Using the Se nsor s butto n Use the S ensor s button to bring up a separate dialog box for calibra ting th e Printer's Ribbon Sensor (see ins tructions in the Ca libration w indow below).[...]

  • Page 178

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 49 Using the Settings button Use the Settings button to b ring up a separate dia log box for a djusting the intern al Prin ter settings , which are cu stomized for eve ry Printe r at the facto ry an d saved directly within t he Pri nter[...]

  • Page 179

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 50 Using the Magnetic Encoding tab (DTC400/DTC300/ DTC300M) Use this op tion on ly if the P rinter has an option al Magnetic Stripe En coding Mod ule install ed. The following d escribes these option s and the Printer's magnetic en[...]

  • Page 180

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 51 Using th e Magnetic T rack Selecti on radio buttons Use the Magnetic T rack Select ion opti on to specif y which tr ack to confi gure thro ugh t he Magnetic Track Options if the app lication require s customization of the standard IS[...]

  • Page 181

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 52 Using th e M agnetic Track S electio n radi o button s (con tinued ) Step Proce dure 2 Use the Magnetic T rack Select ions to con figure the way in which each o f the three magnetic trac ks will enco de. ( Note No. 1: They do not des[...]

  • Page 182

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 53 Using the Magnet ic Track Op tions rad io button s Use the Magnetic T rack options for these pu rposes : • Cust omi ze th e ISO en coded dat a form at for each of the M agn etic St rip e's th ree tr acks. • Custo mize each t[...]

  • Page 183

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 54 Using the Bit Density radio buttons Use this op tion to cu stomize the Bit Reco rding D ensity (Bi ts per Inch) used to enco de the magnetic data on the curren tly selected track. Step Proce dure 1 Select 75 BPI to cha nge the bits p[...]

  • Page 184

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 55 Using the Character Siz e radio buttons Use this optio n to c ustomi ze th e Cha ract er Dat a Size (B its per Charac ter) used t o enco de the magne tic data on the cur rently selected trac k. ( Note: Thi s char acte r size i nclu d[...]

  • Page 185

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 56 Review ing the Enab le MLE Suppo rt chec kbox Mult i-La ngu age Ext ensi on (M LE) su pport in Win dows X P can cause t ext st rin gs t o be br oken up i nto fr agm ents. T his f ragme ntat ion of the text st rin g prev ents ma gneti[...]

  • Page 186

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 57 Using the A SCII Offset r adio button s Use this op tion to cu stomize the Characte r ASCI I Offset used to encode the magne tic data on the cur rently selected trac k . ( Note: T his ch aract er off set value is su btrac ted f rom t[...]

  • Page 187

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 58 Usin g the LRC Genera tion ra dio but tons Use this optio n to c ustomi ze th e LRC Gener ation M ode ( use d to enc ode the magn etic d ata on the cur rently selected trac k ). St ep P rocedu re 1 Sele ct NO LRC t o change th e LRC [...]

  • Page 188

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 59 Using the Shift Data Left checkbox Use this op tion to sh ift the reco rded magnetic da ta to the le ft-hand s ide of the card's Mag neti c Stri pe. OR Use this op tion for situation s that requi re cards to be readab le with in[...]

  • Page 189

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 60 Reviewing t he ISO Track Locations Review the magnet ic encoding Module, which en codes onto tracks in ac cordan ce with an ISO 7811 -2 Magnet ic Stripe. ( Note: Refer t o the d iag ram ( bel ow) f or track lo catio ns.) TRA CK 1 0.1[...]

  • Page 190

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 61 Sending the Trac k Informa tion Magnetic track data is sen t in the form o f text stri ngs from the applica tion so ft w are to the Printer D river along with all o f the othe r printab le objects with in the card design. • Magnet [...]

  • Page 191

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 62 Reviewing Tracks 1, 2 and 3 (in table format) Review thi s table , which display s the SS, ES, FS and the valid characters defined for each track. Start Senti nel End Senti nel Fiel d Separa tor Valid Chara cters Maxi mum Numb er of [...]

  • Page 192

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 63 Review ing the A SCI I Code a nd Characte r Table ASCII Co de Char acter A SCI I Co de Ch ara cte r ASCII Co de Char acter 32 spa ce 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 No. 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 &a[...]

  • Page 193

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 64 Using the Overlay / Print A r ea tab (DTC400/DTC300/ DTC300M) Use this op tion to con t rol w here the Ove r lay (O) Panel and/ or the prin t area ap pear on a card. ( Not e: This option is helpful if, for exa mple, y ou would like t[...]

  • Page 194

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 65 Enab ling t he Fr ontside an d Back side opt ions Step Proce dure 1 Select the Print B oth Si des check box un der t he Devi ce Opt ion s tab to enab le the B ack side o ptio n under the O verl ay / P rint A rea. ( Note: This same se[...]

  • Page 195

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 66 Enab ling t he Fr ontside o ption (Ove rlay / Pri nt A rea) Step Proce dure 1 Select the Fr on t radio button , which enab les the Overlay / Print Area and Security Opti ons function s.[...]

  • Page 196

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 67 Enab ling t he B acks ide o ption ( Over la y / Print A rea) Step Proce dure 1 Select the Back radio button , which ena bles on ly the Ove rlay / Print Area function.[...]

  • Page 197

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 68 Using the Overlay / Print A rea dro pdown menu Step Proce dure 1 Select the Full Car d optio n for the P rinter to over lay a nd/or prin t the entire card. OR Select the Defi ned Area(s) option for the Printer to overlay and/or print[...]

  • Page 198

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 69 Using th e O verla y / Pr int A r ea dropdow n menu (conti nued)[...]

  • Page 199

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 70 Using the Overlay / Print A rea Use the se Ove r lay / Print A rea opti ons t o control both the print an d overla y toget her or control e ach individua lly. ( Note: D eterm ine whe the r to use th e Front side opti on (v ia th e Fr[...]

  • Page 200

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 71 Using th e Overla y / Print Area (contin ued)[...]

  • Page 201

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 72 Using the Def in e d A rea Option Step Proce dure 1 a. Determine whe ther to use the Frontside op t ion (via the Fr ont radi o butt on) or the Bac kside option (via the Back radio button ) . b. Sel ect th e Defined Are a(s) option to[...]

  • Page 202

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 73 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 2 When the card grid is first ac tivated , a small blac k square w i ll appea r at its default size of .2" x .2" / 5mm x 5mm and at its default location in the[...]

  • Page 203

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 74 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 4 Measure from the lower left corner of the card up and over to the lower left corner of for the defin ed area to begin an d enter these va lues into the X a nd Y boxes [...]

  • Page 204

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 75 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 5 a. Print the ca rd design and observe how the image is oriented on the card as it ejec ts f rom the Pri nter. ( Not e: Th e loc atio n of a def ine d area is ba sed on[...]

  • Page 205

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 76 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 6 a. Determine whe ther to use the Frontside op t ion (via the Fr ont radi o butt on) or the Bac kside option (via the Back radio button ) . b. Use the De fined Area a r[...]

  • Page 206

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 77 Usin g Sec urity Options (Visua l Sec urity Solution s) (Fr ontside opti on only ) The Visua l Secur ity Solutions dropdown menu list will be us ed to enable a nd select which type of visua l secur ity w il l be used. The V isual Se [...]

  • Page 207

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 78 Selecting O rientation - Landscape under Card tab Step Proce dure 1 Select the La ndsc a pe ra dio button (be l ow ) under Orien tation unde r the Ca rd Size tab to use t he Vi sual S ecurit y Sol uti ons (A to D) , as sho wn in t hi[...]

  • Page 208

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 79 Select ing the Vis ual Secur ity Sol utions dro pdow n menu (A to D) Step Proce dure 1 Click on the Visua l Security S olu tions dropdow n menu (below) under the Landsca pe - Orientation (se e above) to use the options show n in this[...]

  • Page 209

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 80 Select ing Or ienta tion - Portr ait unde r Card tab Step Proce dure 1 Select the Portrai t radio b utton (below ) under Ori entation unde r the Ca rd Size tab t o use t he V isual S ecuri ty Sol uti ons (E t o H) , as sh own in this[...]

  • Page 210

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 81 Selec ting the V isual Secu rity Solu tions dropd own menu (E to H) Step Proce dure 1 Click on the Visua l Secur ity Solutions dropdow n menu unde r the Portrai t - Orientat ion (see abo ve) to use the op tions show n below .[...]

  • Page 211

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 82 Selec ting the V eriMark radio button (Fron tside opt ion only) Step Proce dure 1 Cli ck on eithe r the Veri Mark or H oloMark rad io button, as show n below. The foil options are used to contro l the size o f the exc lusion area. ( [...]

  • Page 212

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 83 Selec ting the HoloMark radio button (Fron tside opt ion only) Step Proce dure 1 Cli ck on the HoloMa rk radio bu tton (be low) for th e squared -area siz e.[...]

  • Page 213

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 84 Reviewing t he Custom VeriMark Card (Custom Graphic in a 2D foil ) The c ust om Veri Mark image is stam ped o n bl ank, st andar d-si zed c ards. You ca n sel ect on e of ei ght p ositi ons (A to H), as shown i n the Port rait and La[...]

  • Page 214

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 85 Rev iewing the Cu stom H oloMar k Car d (Cust om Gra phic in a 2D foil) The custo m Holo Mark image is stamped on b lank, standard-s ized card s. You can select one of ei ght p ositi ons (A to H), as shown i n the Port rait and Lan d[...]

  • Page 215

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 86 Using the K Panel Resin tab (DTC400/DTC300) Select the K Panel R esin option to contro l where the resin b lack (K) pan el o f a full-color Ribbon is printed . • If printi ng with a res in-only Ribbon type all K Pan el Res in optio[...]

  • Page 216

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 87 Enab ling t he Fr ontside an d Back side opt ions Step Proce dure 1 Select Print Both Sides un der the Device Options tab to enab l e the Ba ckside opti on un der t he K Pa nel Res in ta b. ( Not e: T his sam e sel ecti on ap plie s [...]

  • Page 217

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 88 Enab ling t he Fr ontside o ption (K Pa nel R esin) Step Proce dure 1 Select the Fr on t radio button to enable th e Front side option . ( Not e: Thi s enables a ll K Pane l Resin functions, as s hown be low.)[...]

  • Page 218

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 89 Enab ling t he B acks ide o ption (K Panel Re sin) Step Proce dure 1 Select the Back rad io but ton t o enab le t he Back side opti on. ( Not e: T hi s en a bl es all K Panel Resin func tions, as show n below.)[...]

  • Page 219

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 90 Select ing fro m the Print A ll Black W ith K Panel opti ons (Fr ont a nd Back opt ions ) Select one o f the three o pti ons li sted u nder Print A ll Blac k With K Panel if the bla ck text or bar codes are no t TrueTy pe fonts and/o[...]

  • Page 220

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 91 Select ing the F ull Card o ption (Fro nt a nd Back options ) Step Proce dure 1 Select the Full Car d option for the Pri nter Driv er to prin t the resi n black (K) panel for all blac k found within all areas of the image .[...]

  • Page 221

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 92 Select ing the D efine d A rea( s) optio n (Fr ont and Ba ck opt ions) Step Proce dure 1 Select the Defi ned Area(s) option for the Printer Driver to prin t the resin black (K) pane l for all b lack foun d only in a desired and defin[...]

  • Page 222

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 93 Selecting the Undefined A rea (s) option (Fron t and Back options) Step Proce dure 1 Select the Undef ined Are a(s) option for the Printer Drive r to print the res in black (K) pane l for all b lack foun d only in the space ou tside [...]

  • Page 223

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 94 Select ing t he Defi ned A rea(s) funct ion (Fr ont a nd Bac k opti ons) To define an area, refer to the f ollowi ng steps: Step Proce dure 1 Cli ck on the Defined Are a(s) check box . ( Note: This will activate t he card gr id in th[...]

  • Page 224

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 95 Selecti ng the D efin ed Area( s) func tion (co nti nued) St ep P rocedu re 2 a. Determine the area of the card necessa ry to de fine. In the samp le (below), this area is indicated by t he dashed outline . b. Dete rmine the size o f[...]

  • Page 225

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 96 Selecti ng the D efin ed Area( s) func tion (co nti nued) St ep P rocedu re 4 a. Onc e t he a rea i s si zed proper ly meas ure f rom t he lower l eft corn er of the card up an d over to th e lower l eft corn er for the defi ned ar e[...]

  • Page 226

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 97 Selecti ng the D efin ed Area( s) func tion (co nti nued) Refer to the previou s procedure .[...]

  • Page 227

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 98 Selecti ng the D efin ed Area( s) func tion (co nti nued) Refer to the previou s procedure . * 17 23 55 * Kar en A tk i ns Ac ces s L ev e l-2 ID# 123 4478 Y= 0. 2“ X=1. 4“[...]

  • Page 228

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 99 Selecti ng the D efin ed Area( s) func tion (co nti nued) Refer to the previou s procedure .[...]

  • Page 229

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 100 Selecti ng the D efin ed Area( s) func tion (co nti nued) Step Proce dure 6 Define an other are a by click ing on the Defined A rea up arrow. ( Note: Anothe r .2" x .2" / 5m m x 5mm area will a ppea r in th e lower left -h[...]

  • Page 230

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 101 Selec ting the P rint YMC unde r K and Print K Onl y option s Step Proce dure 1 Sele ct bet ween the Print YMC U nder K and Print K Only options. ( Note: W hen the P rint Y MC Und er K option is se lecte d, all bla ck in the designa[...]

  • Page 231

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 102 Using the Printer Supplies tab (DTC400/DTC300/ DTC300M) Use the op tion s on th is tab to vi ew inf orm ati on about the Ri bbon insta lled in th e Pri nter.[...]

  • Page 232

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 103 Review ing the R ibbon Info rmation Step Proce dure 1 Use the Ribbon in formatio n to d etermine which Ribbon is be ing used to pr int w ith and it s par t num ber.[...]

  • Page 233

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 104 Review ing the R ibbon Level Indica tor Step Proce dure 1 Use the Ribbon Le vel ind icator to view approxi mately how much Ribbo n is left.[...]

  • Page 234

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 105 Using the P rinter Ca librati on Utility (DTC400/DTC300/ DTC300M) Access the Settings dialog box via the Settings butt on o n the C alibr ate t ab. U se the adj ustm ent m ode t o ch ange th e Pri nter 's i nter nal se tti ngs.[...]

  • Page 235

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 106 Using th e Image Darkness Option Use this op tion to se t the ove rall dar kness of the printed i mage by increasin g or decreasing the amou nt of h eat us ed by the Prin the ad when prin ting . St ep P rocedu re 1 Lighten the print[...]

  • Page 236

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 1 07 Using t he Print To p of Form O ption Use this op tion to ad just the lengthwise or horizo ntal posit ion of the p rinted imag e on a ca rd so it a ppears cente red. ( Note: W hen adj usti ng thi s val ue, ke ep in m ind tha t car [...]

  • Page 237

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 108 Using the Pr int E nd of Form O ption Use this op tion to reduce or increase the overall p rintable area in order to op timize edge -to- edge print ing tow ard the tra iling edge o f a card . ( Not e: W hen adjus ting this val ue, k[...]

  • Page 238

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 109 Using t he Print Le ft of Form Option Use this op tion to ad just the ve r tical pos ition o f the printed image on a card so it ap pears centered . ( Not e: W hen adj us ting t his va lue, keep i n mind t hat c ards a lways r emai [...]

  • Page 239

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 110 Usin g the Ma gnetic Encoder Volta ge Offse t Opti on Use th is option to adjus t the vo ltage o f the Magne tic Encoder. • Encoder vo ltage is set fro m the fac tory at a defau lt of 7.24vdc for Hi-Co Magnetic cards and 2.54vdc f[...]

  • Page 240

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 111 A d justing the Hi-C o Volta ge O ffset Step Proc edure 1 Identify the Magnet ic Encode r voltage required by t he cards. ( Not e: The required en coder v oltage for the cards will need to be know n in orde r to properly set t he En[...]

  • Page 241

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 112 A d justin g the Lo-C o Vol tage O ffset Step Proc edure 1 Identify the Magnet ic Encode r voltage required by t he cards. ( Not e: The required en coder v oltage for the cards will need to be known in orde r to properly set t he En[...]

  • Page 242

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 113 Usin g the Ma g T op of For m Opti on Use this op tion on ly if the P rinter has a built-in Magnetic St ripe encode r. ( Note: If so, use this option to shi ft the start ing point o f where the Printer will beg in encoding t he magn[...]

  • Page 243

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 114 Using th e Mag T op o f For m Option (c ontinu ed)[...]

  • Page 244

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 115 Using the Ribbon Te nsion O ption Step Proce dure 1 Use the Ribbon Tension option to increase the a mount of ten sion (d rag) on the Ribbon du ring print ing. Enter a ne gative va lue to de crease the amount o f tension tha t is p l[...]

  • Page 245

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 116 Usin g the Fli pper Home Offs et Opt ion Use this optio n to c hange the Fli ppe r an gle rel ativ e to h ome/ horizo ntal posi tion. Thi s is do ne in or der t o adj ust a ngle of tra vel to and fr om the P ri nter a nd Fli pper M [...]

  • Page 246

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 117 Usin g the Fli pper Smart A ngle Offs et Opti on Use this optio n to c hange the Fli ppe r an gle rel ativ e to t he def ault smart ca rd l oadi ng po siti on. This is do ne in orde r to adjus t travel to and fro m the Flipper and t[...]

  • Page 247

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 1 Section 7: Cleaning The Card Printer is bu ilt to require a minimum a mount of maintenance . Neverthe less, there are a few procedu res you can pe rf o rm on a regul ar basis or as needed to ensure the best poss ible perf orm ance Tab[...]

  • Page 248

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 2 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

  • Page 249

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 3 DTC400/DTC300/D TC300M Card Printer/E ncoders Cleaning Kit (Part Number 08597 6) Cau tion : As with any electronic dev ice, interna l component s of the Printer, such as the P rint hea d, ma y be damag ed if exp osed t o stati c elec [...]

  • Page 250

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 4 Cleaning the Printhead Perform this proced ure app roximately every 1000 prints to maintain a consistent print quality . Step Proce dure 1 Open the Printer’ s Front Co ver. 2 Rem ove t he Pr int Ribb on. 3 Squeez e the Printh ead C [...]

  • Page 251

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 5 Cleaning the Platen and the Card Feed R ollers Perform this proced ure app roximately every 1000 prints to maintain a consistent print quality . ( Not e: The Card Feed Rollers move the card throughou t the print process. Rollers shou [...]

  • Page 252

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 6 Cleaning the Pl aten a nd the C ard Fee d Roll ers (co ntinue d) Step Proce dure 2 Rem ove all t he cards from t he Pr inte r’s Input Hopp er . 3 Use the Cl ean ing Card from the Printer’s an d remov e the adhesive backi ng from b[...]

  • Page 253

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 7 Cleaning the Pl aten a nd the C ard Fee d Roll ers (co ntinue d) Step Proce dure 4 Inse rt t he Cleaning Car d into the Single Feed Card Slot until the card sto ps. ( Note: If your P rint er i s equi ppe d wit h a Mag netic Enc oder, [...]

  • Page 254

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 8 Cleaning the Pl aten a nd the C ard Fee d Roll ers (co ntinue d) Step Proce dure 5 From y our compute r, open the Printer Driver and select ei ther Propert ies (if y ou are using W indow s 98SE/Me) or Pr inting Pre ferences (if y ou a[...]

  • Page 255

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 1 Section 8: Part s R eplacement This Sec tion descr ibes the replacement of key components of this Card Printer . Step Proce dure 1 Be sure to reverse the disassembly steps to reasse mble the Card Printer. Cau tion : Be carefu l when r[...]

  • Page 256

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 2 Repla cing the Pr inthea d Acce ss Cov er (D9 0002 9) (co ntinu ed) ...... ..... ..... ...... ..... ..... ...... ..... ..... ..... 8- 36 Re placing the Mag net ic Modu le Door (D9001 07) ...... ..... ..... ...... ..... ..... ...... ..[...]

  • Page 257

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 3 Replaci ng the RFID Sensor A s sembly (A000365), Ribbon E ncoder Wheel (810 492), Enc oder Pulley (D900 106) a nd Ribb on Sup p ly Hu b (D90 0090) (co ntin ued)..... ...... ..... ..... ...... ..... ..... ...... ..... ..... ..... 8-80 [...]

  • Page 258

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 4 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

  • Page 259

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 5 Reviewing DTC400/ DTC300/DTC300M P arts Replacement Table Part No. Descr iption C ate gory Dra w in g No. 81026 6 Gear- DTC40 0/DTC30 0/DTC 30 0MCar d Transpo rt Belt s / Gears D90 0110 D840888 Pull ey - DTC40 0/DTC30 0/DTC 300M Plate[...]

  • Page 260

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 6 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Dra w in g No. D900106 Pull ey - DTC40 0/DTC30 0/DTC 300M Rib bon S uppl y Drive Belt s / Gears D900110 D900047 Pulley - Pl ate n [...]

  • Page 261

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 7 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Dra w in g No. F00009 2 Belt - DTC40 0/DTC30 0/DTC 300M Platen Roller Dri ve B elt Belt s / Gears D900110 F00009 4 Belt - DTC40 0/[...]

  • Page 262

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 8 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descri p tion Catego ry Drawing No. A000365 Board - DTC400/ DTC300/ DTC300 M RFID an tenna Board D9000 7 7 E000480 Power Sup ply Power NA 13006 3 Power Co[...]

  • Page 263

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 9 D900000 Cover- DTC400/ DTC300/ DTC300 M Basep late Cover D9001 1 5 Continued on the nex t pag e[...]

  • Page 264

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 10 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900029 Cover - DTC40 0/DTC30 0/DTC 300M Pri nthea d Cover D9001 48 D900064-0 1 Cover - DTC400 Outpu t Cover R9001 0[...]

  • Page 265

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 11 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900065-0 1 Cover- DT C400 Input Cover D9001 51 D900065-0 2 Cover- DT C300 Input Cover D9001 47 D900066 Cover- D TC [...]

  • Page 266

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 12 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900072-0 1 Cover- DT C400 Rib bon Cartridge Doo r Cover D9001 51 D900072-0 2 Cover- DT C300 Rib bon Cartridge Doo r[...]

  • Page 267

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 13 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900107 Cover- Mag neti c Module Cover D9001 48 81049 2 DTC40 0/DTC30 0/DTC 300M Encode r W heel Mis. Hardwa re D900[...]

  • Page 268

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 14 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900096 DTC400/ DTC300/ DTC300M Front Cover La tch Mis. Hardwa re D900110 D900097 Card Hop per Tray Mis . Hardwa re D[...]

  • Page 269

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 15 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900104 DTC400/ DTC300/ DTC30 0M Ca rd Tray Mis. Hardwa re D900110 F00033 7 Spring- DTC400/ DTC300/ DTC30 0M Ca rd Tr[...]

  • Page 270

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 16 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900033 Motor- DTC400/ DTC300/ DTC30 0M Baseplate Fan Mot or D9 00115 D900087 Motor- DTC400/ DTC300/ DTC30 0M Steppe [...]

  • Page 271

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 17 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900092 Output Ho pper Cover D900150 04430 4, 04430 5, 04430 6, 04430 7, 04430 8 Top Co ver Assembly f or all DTC400/[...]

  • Page 272

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 18 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900086 Rib bon T ake U p M ot or As s emb l y Mot or D9 00077 A000368 Power / Comm unic atio n Board Board D9001 15 [...]

  • Page 273

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 19 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900113 Headlift Sensor Sensor D900077 D900035 Pri nthea d Cabl e Cabl e NA D9010089 Idler Pulley Shaft Mis. Hardwa r[...]

  • Page 274

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 20 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. 04430 1 (Kit) DTC400/ DTC300/ DTC 300M P rinthead K it Pri nthea d D9 00110 D900040 Roller- DTC400/ DTC300/ DTC 300M [...]

  • Page 275

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 21 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Dra w ing No. D900098 Roller- DTC400/ DTC300/ D TC300M Pinch Roller Roller D90 0110 D900042 Roller- DTC400/ DTC300/ D TC300M Card [...]

  • Page 276

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 22 Review ing the Main Print Boar d Connecti ons Main Pr int Bo ard ( A000 297 ) Locat ion RFID Ant enna Assem bl y (A 00036 5) Ca bl e (D9 00112) J5 Ste pper Motor A ssem bly (D 900 087) Ca ble (D 90 0032); 4 pin /4 wir e Con nect or. [...]

  • Page 277

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 23 Cover, Door and Tray Removal Replacing the Rear Cover (D900 066) Ref er to Dr awings D90 0148. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: D90006 6 Rear Cove r. Esti mat ed Rep air Tim e: 2 to 5 min utes. St eps P roc[...]

  • Page 278

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 24 Replacing the Rear Co ve r ( D900066) (continued)[...]

  • Page 279

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 25 Replacing the L eft End Cap (D900064) This procedu re applies to the DTC400 /DTC300/ DTC300M Printers. Refer to Draw ings D900147, D900 190 and D900 151. Tool s Need ed: P hill ips He ad S crewdri ver. Parts Nee ded: D90006 4 R ear C[...]

  • Page 280

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 26 Repla cing th e Left En d Cap (D 900092 ) St eps P rocedu re 2 a. Gra sp t he Outp ut Door Assem bly (D 9000 92) by t he s ides with your thum b and fore finger. Co mpress the sides of the d oor b y squ eezing your fingers togethe r [...]

  • Page 281

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 27 Repla cing th e Left En d Cap (D 900092 )[...]

  • Page 282

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 28 Replacing the Righ t End Cap (D900065-01 and –02) This procedu re applies to the DTC400 /DTC300/ DTC300M Printers. Refer to Draw ings D900147, D900 190 and D900 151. Tool s Need ed: P hill ips He ad S crewdri ver. Parts Nee ded: D9[...]

  • Page 283

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 29 Repla cing th e Right End Cap (D9000 65-01 and –02) (contin ued) Steps Pr ocedure 2 a. Grasp the Input Door Assembly (D90007 3) by the sides with your thumb an d forefin ger. Co mpress the s ides of the door by squeez ing your fing[...]

  • Page 284

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 30 Replacing the Input Door A ssemb ly (D900148) Ref er to Dr awings D90 0148. Tool s N eeded : Non e. Parts Nee ded: Input Door D 900 148 Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin ter and un[...]

  • Page 285

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 31 Replacing the Output Doo r A ssembl y (D900092) Refer to Draw ings D900159. Tool s Need ed: N one. Parts Nee ded: Inpu t D oo r D900092 Esti mat ed R epair Tim e: 5 minu tes . St eps P rocedu re 1 Caut ion: Turn off the Prin ter and [...]

  • Page 286

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 32 Replacing the Output Do or Assembly (D900092) (continu ed) Steps Pro cedure 2 a. Grasp the Output Door Asse mbly (D900092 )by the side s with your thu mb and forefinge r. b. Co mpress the sides of th e doo r by squeezing y our finge [...]

  • Page 287

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 33 Replacing the Input Tray (D900097) Ref er to Dr awings D90 0148. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Input Tray D9 000 97. Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin[...]

  • Page 288

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 34 Repla cing th e Input Tra y (D900097) (conti nued )[...]

  • Page 289

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 35 Replacing the Prin thead Access Cover (D900029) Ref er to Dr awings D90 0148. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Printh ead Acce ss Co ver D90002 9 Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 C[...]

  • Page 290

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 36 Repla cing the Pri nthead Access Cover (D90002 9) (conti nued)[...]

  • Page 291

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 37 Replacing the Magnet ic Module Door (D900107) Ref er to Drawi ngs D9 00148 . Tools Neede d: Phi llips Head Screw driver. Part s N eeded : Magnetic Modu le Door D900 107 Esti m ated R epair Tim e: 5 minutes. St eps P rocedu re 1 Caut [...]

  • Page 292

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 38 Repla cing th e Magn etic M odule Do or (D90 0107) (c ontinu ed)[...]

  • Page 293

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 39 Repla cing the Top Cov er A ssembly (incl udes Pr int Cir cuit B oard) This proce dure app lies to these compon ents: • DTC300 Top Cover Replace ment (044304); includes Print Circuit B oa rd • DTC300 Flip Cover Replace ment (0443[...]

  • Page 294

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 40 Repla cing th e Top Co ver Assembl y (includ es Prin t Circui t Boa rd) (con tinued) St eps P rocedu re 3 Rem ove th e Inpu t Door an d Ri ght E nd Cap. See Replacing the Input Doo r Assembly (D 900 148) . Se e Rep lacing the R ight [...]

  • Page 295

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 41 Repla cing th e Top Co ver Assembl y (includ es Prin t Circui t Boa rd) (con tinued)[...]

  • Page 296

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 42 Replacing the F ront Cover (D900072-03 DTC300M, D900072-02 DTC300, D900072-01 DTC400) Ref er t o Dr awing D90 0190. Tools Nee ded: Phi llips Head Screw driver. Part s N eeded : • Front Co ver D TC300 M D900 072-03 • Front Co ver [...]

  • Page 297

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 43 Replacing the Front Cover (D900072-03 DTC300M, D900072-02 DTC300, D9 00072 -01 DT C400 ) (c ontinu ed)[...]

  • Page 298

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 44 Plate Remov al Replacing the Basepla te (D900000) Refer to Draw ing D900115. Tool s N eeded : Torx T -10 Screw driver, 7/32 nd nut dri ver, No. 2 Phillips Sc rewdriver , Needle Nose Pliers Parts Nee ded: Basepla te (D900000) Esti mat[...]

  • Page 299

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 45 Repla cing th e Basepl ate (D9 00000 ) (conti nued) Steps Pro cedure 5 Use the Torx T-10 screwdriver to remove the two (2) front Baseplat e mount screw s (F000170) . Continued on the nex t pag e[...]

  • Page 300

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 46 Repla cing th e Basepl ate (D9 00000 ) (conti nued) 6 Use the Torx T-10 screwdriver to remove the two (2) rear Baseplate m oun t screw s (F000170) . Continued on the nex t pag e[...]

  • Page 301

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 47 Repla cing th e Basepl ate (D9 00000 ) (conti nued) St eps P rocedu re 7 Use a 7/32 nd nut d river to remove the on e (1) nut (130985 ) that secu res the ground cab l es to the Baseplate. 8 Disc onn ect th e Comm unic atio n Ribb on [...]

  • Page 302

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 48 Repla cing th e Basepl ate (D9 00000 ) (conti nued) St eps P rocedu re 10 a. U se a ne edle n ose pl iers to firm l y gr asp the C ard Ho pper s prin g Shaft (D900052 ), as shown below . b. Use a No. 2 Philli ps sc rewdri ve r to r e[...]

  • Page 303

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 49 Repla cing th e Basepl ate (D9 00000 ) (conti nued) St eps P rocedu re 12 Remove the Power/Co mmunicat ion Board. See Replacin g the Powe r/Communicat ion Board (A000368 ) . 13 Remove the Fan Asse mbly . See Re placi ng t he F an A s[...]

  • Page 304

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 50 Replacing the Clean Roller Plate (D900102 ) Refer to Draw ing D900110. Tool s N eeded : Torx T -10 Screw driver, Re taining Ring Pliers Parts Nee ded: Car d C leani ng R oll er D9 0004 0, Re tai ning Ring 140048 (X1), Wave Washe r 13[...]

  • Page 305

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 51 Replacing the Clean Roller Plate (D900102) (continued) Steps Proce dure 8 Sli de th e Car d Driv e Gear ( 810 266) of f of the Cle aning Roll er S haft. Cauti on: Use cau tion when sliding the Gear past the Encode r Wheel. If the Enc[...]

  • Page 306

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 52 Replacing the Clean Roller Plate (D900102) (continued) See the previous page.[...]

  • Page 307

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 53 Replacing the Ribb on Motor Supply Assembly (D90012 1), O-Ring Drive Belt (1 40212), Encoder ( A 000 126) Sen sor and Motor (D840980) Ref er to Dr awings D90 0121. Tool s N eeded : Torx T -10 Screw driver Ph illips Hea d Screw driver[...]

  • Page 308

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 54 Repla cing th e Ribbo n Motor Supp ly Asse mbl y (D9 00121 ), O-Ri ng Dri ve Belt (140212), Encoder ( A000126) Sensor and Motor (D840980) (con tinued) St eps P roced ure 7 Use a Torx T-10 Screw dri ve r to remove the three (3) screw [...]

  • Page 309

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 55 Repla cing th e Ribbo n Motor Supp ly Asse mbl y (D9 00121 ), O-Ri ng Dri ve Belt (140212), Encoder ( A000126) Sensor and Motor (D840980) (con tinued) St eps P rocedu re 9 Use a Torx T-10 Screw dri ve r to remove the two (2) screw s [...]

  • Page 310

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 56 Repla cing th e Ribbo n Motor Supp ly Asse mbl y (D9 00121 ), O-Ri ng Dri ve Belt (140212), Encoder ( A000126) Sensor and Motor (D840980) (con tinued) See prev ious page for related procedure.[...]

  • Page 311

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 57 Board, Interface and Printh ead Replacements Replacing the Pow er/Communication Board ( A 00036 8) Ref er t o Dr awing D90 0115. Tools Nee ded: Torx T-10 Sc rewdrive r, Phillips Head Scre wdri ver. Part s N eeded : P ower/ Comm unica[...]

  • Page 312

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 58 Repla cing th e Powe r/Communi cation Board (A00036 8) (con tinu ed) St eps P rocedu re 7 Use a To rx T-10 screw driver to remove the two (2 ) screw s (F000169) tha t secur e th e Po wer/Com muni cati on B oard Co ver (D9000 26) t o [...]

  • Page 313

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 59 Replacing the Prin thead Assembly (D9000 23) Refer to Draw ing D900110 Tool s N eeded : Torx T-10 Screw driver, Phillips Head Screw driver. Parts Nee ded: Printh ead (D90 0023) Esti mat ed Rep air Tim e: 15 minutes. Warnin g: If oil [...]

  • Page 314

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 60 Repla cing th e Print head Assembl y (D9000 23) (conti nued) Steps Proce dure 7 Dis con nect t he ca bles from the Pri nthea d Assemb ly. S ee below. 8 Replace th e Printhea d Assemb ly (D900023 ). See be low. 9 Rev erse to re- assem[...]

  • Page 315

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 61 Repla cing th e Print head Assembl y (D9000 23) (conti nued)[...]

  • Page 316

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 62 Motor and Magnetic Head Replacements Refer to this disp lay for all four (4) Mo tor replacem ent procedu res in th is sect ion. See bel ow.[...]

  • Page 317

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 63 Replacing the Headli ft Motor A ssem bly (D900085) Refer to Draw ings D900085 and D900 077 Tool s Need ed: P hill ips He ad S crewdri ver. Parts Nee ded: Hea dlift Motor Assemb ly D900085 Esti mat ed R epair Tim e: 15 minutes. St eps[...]

  • Page 318

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 64 Replacing the Headlift Motor Assembly (E000806) an d the Headlift Cam (D90007 5) (continue d) See previ ous page an d foll owin g two p ages for pro cedu ral st ep s.[...]

  • Page 319

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 65 Replacing the Headlift Motor Assembly (E000806) an d the Headlift Cam (D90007 5) (continue d) St eps P rocedu res 6 a. Use a To rx T-10 screw driver to remove the two (2 ) screws ( F000171) tha t secur e th e Pri nthe ad Cam Lev er ([...]

  • Page 320

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 66 Replacing the Headlift Motor Assembly (E000806) an d the Headlift Cam (D90007 5) (continue d) Steps Proce dures 7 a. Use a To rx T-10 screw driver to re move the four (4) sc rews ( F000177) that secure the Head lift Motor to the Prin[...]

  • Page 321

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 67 Replacing the Input Feed Motor A ss embly (D900084) Ref er to Dr awings D90 0077. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Input Motor Ass embly D 90008 4 Esti mat ed Rep air Tim e: 15 minutes. St eps P rocedu res [...]

  • Page 322

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 68 Repla cing th e Input F eed M otor Assembl y (D9000 84) (con tinued ) St eps P rocedu res 8 Pull the M otor /Roll er As semb ly out of th e Pri nter. • Not e 1: The acc ess ho le for the C ar d Input R olle r is vi rtua lly th e sa[...]

  • Page 323

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 69 Repla cing th e Input F eed M otor Assembl y (D9000 84) (con tinued )[...]

  • Page 324

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 70 Replacing the Step per Motor A sse mbly (D900087) Refer to Draw ing D900077 Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: St epper M ot or D 90008 7 Esti mat ed Rep air Tim e: 10 minutes. Steps Proce dures 1 Cauti on: T[...]

  • Page 325

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 71 Re placing the Ste pper Motor a ssemb ly (D90 0087 ) (continu ed) Steps Proce dures 9 Push the Stepper M otor into the Motor ca vity. 10 Disconnect the Step per Motor Pow er Cable. 11 Rep lace the Ste pper Motor A ssembl y (D 9000 87[...]

  • Page 326

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 72 Replacing the Ribb on Take-up Motor (D900086) Refer to Draw ings D900086 and D900 077. Tool s Need ed: Torx T-10 S crewdriver. Parts Nee ded: Ribbon Take- up M otor A ssembl y D900086 Esti mat ed R epair Tim e: 10 minutes. St eps P r[...]

  • Page 327

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 73 Repla cing the Ribb on Take-up M otor (D 900086) (c ontinu ed) See low er righ t of disp lay . Continued on the nex t pag e[...]

  • Page 328

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 74 Repla cing the Ribb on Take-up M otor (D 900086) (c ontinu ed)[...]

  • Page 329

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 75 Replacing the Magnet ic Head A sse mbly (D900050) Refer to Draw ing D900148. Tool s N eeded : Torx T -10 Screw driver. Parts Nee ded: Magne tic E ncod ing M odule D90 0050 Esti mat ed Rep air Tim e: 5 minutes. Steps Proce dure 1 Caut[...]

  • Page 330

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 76 Repla cing th e Magn etic M odule Do or (D9001 07) (c ontinu ed)[...]

  • Page 331

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 77 Sensor Replacement Replacing the Ribb on LED Sensor A s sembl y ( A 0003 74 and D900138) Ref er to Dr awings D90 0078. Tool s N eeded : Phillips Head Screw driver. Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 Caut ion: [...]

  • Page 332

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 78 Replacing the Ribbon LED Sens or A ssembl y (A000374 an d D900138) (continu ed) St eps P rocedu re 7 Discon nect the Ribbo n Senso r LED cab le. 8 Use a To rx T-10 screw driver to remove the two (2 ) screw s (F0001778) that secur e t[...]

  • Page 333

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 79 Replacing the RFID Sen sor Assembly (A000365), Ribbon Encoder Wheel (810492), Encoder Pulley (D900106 ) and Ribbon Supply Hub (D900090) Refer to Draw i ngs D900 077 and D900110. Tool s N eeded: Torx T-10 Screw driver, Reta ining Ring[...]

  • Page 334

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 80 Repla cing th e RFID S ensor Assembl y (A0003 65), R ibbon E ncoder Wheel (810492), Encoder Pu lley (D900106) and Rib bon Supply Hub (D900090) (continu ed) See p revious p age a nd f ollowing page s relating to th is specific proced [...]

  • Page 335

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 81 Repla cing th e RFID S ensor Assembl y (A0003 65), R ibbon E ncoder Wheel (810492), Encoder Pu lley (D900106) and Rib bon Supply Hub (D900090) (continu ed) See p revious p age a nd f ollowing page s relating to th is specific proced [...]

  • Page 336

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 82 Repla cing th e RFID S ensor Assembl y (A0003 65), R ibbon E ncoder Wheel (810492), Encoder Pu lley (D900106) and Rib bon Supply Hub (D900090) (continu ed) St eps P rocedu re 7 Use a Re taining R ing Pliers t o remove th e Ribbo n Su[...]

  • Page 337

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 83 Replacing the Headli ft Sensor A sse mbly (D900113) Refer to Draw ings D900110. Tools Neede d: Torx T-10 Screw dri ver. Part s Nee ded: Esti mat ed Rep air Tim e: 20 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin ter and u[...]

  • Page 338

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 84 Repla cing th e Headli ft Sens or Asse mbl y (D900 113) (co ntinu ed) St eps P rocedu re 7 Use a Ne edle Nose Pliers to firmly grasp the Hea dlift Sensor and pull to remove it. ( Note: The Headlift Sensor is a “pressure- fit” Sen[...]

  • Page 339

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 85 Roller, Cable and Fan Replaceme nt Replacing the Pl aten Roller (D900041) Refer to Drawi ng D900 110. Tool s Need ed: Torx T-10 S crewdriver, Retaining Ring Pliers Parts Nee ded: Platen R oller D90004 1, Reta ining Ring (X1) 140048, [...]

  • Page 340

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 86 Repla cing th e Plat en Roller (D9000 41) (con tinu ed) Steps Proce dure 6 Rem ove t he P rint head . Se e Replacing the Prin thead Asse mbly (D9000 23) . 7 Use a S mall Flathe ad Screw driver to gent ly pry the Roller Sha ft Locking[...]

  • Page 341

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 87 Replacing the Pl aten Roller (D900041) (cont inued)[...]

  • Page 342

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 88 Repla cing the Card C leani ng or Fee d Rol ler (D90 0040 ) (lef t of Platen) and the Card Drive Gear (810266) Refer to Drawi ng D900 110. Tool s N eeded : Torx T -10 Screw driver, Reta i ning Ring Pliers Parts Nee ded: Car d C leani[...]

  • Page 343

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 89 Replacing the Card Cleaning or Feed R oller (D900040) (left o f Platen) and the Card Drive Gear (810266) (continu ed) Steps Proce dure 8 Sli de th e Car d Driv e Gear ( 810 266) of f of the Cle aning Roll er S haft. Cauti on: Use cau[...]

  • Page 344

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 90 Replacing the Card Cleaning or Feed R oller (D900040) (left o f Platen) and the Card Drive Gear (810266) ( continued)[...]

  • Page 345

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 91 Replacing the Input Pusher (D900104) Refer to Draw ings D900110. Tools Neede d: Torx T-10 Screw dri ver. Part s Nee ded: Esti mat ed Rep air Tim e: 15 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin ter and unplug the pow e[...]

  • Page 346

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 92 Repla cing th e Input P usher ( D9001 04) (con tinu ed) St eps P rocedu re 4 Remove th e Printer Bas eplate . See Rep laci ng the Basep late (D90 0000 ) . 5 Rem ove t he Fl ang e Be arin g (F0 00350 ) t hat c onnec ts t he I nput Pus[...]

  • Page 347

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 93 Replacing the Card F eed or Exit Roller (D900042) and the Card Drive Gear (810 266) Refer to Draw ing D900110. Tools Neede d: Torx T-10 Screwdriver, R eta ining Ring Plie rs Parts Nee ded: Car d C leani ng R oll er D9 000 42, Re tai [...]

  • Page 348

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 94 Replacing the Card Feed or Exit Roll er (D900042) and the Card Dri ve Gear (81 026 6) ( con ti nu ed) Steps Proce dure 8 Use a Small Flathe ad Screwdriver gently pry the Roller Sha ft Locking Bushing arm (D9000 46) out abou t 2mm. 9 [...]

  • Page 349

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 95 Replacing the Card Feed or Exit Rol ler (D900042) and the Card Dr ive Gear (81 026 6) ( con ti nu ed)[...]

  • Page 350

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 96 Replacing the Pinch Roller (D900098) Refer to Draw ing D900110 . Tools Nee ded: Tor x T-1 0 Screwd river, Ret aining R ing Plier s Parts Nee ded: Car d Cl eanin g R oller D90 0042, Ret ai ning R ing 140 048(X 1), W ave W ash er 1 309[...]

  • Page 351

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 97 Repla cing th e Pinch Roll er (D90 0098) (c onti nued) Steps Proce dure 8 Use a Small Flathe ad Screwdriver gently pry the Roller Sha ft Locking Bushing arm (D9000 46) out abou t 2mm. 9 Rotate the Roller Lo cking Sha ft Bushing Count[...]

  • Page 352

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 98 Repla cing th e Pinch Roll er (D90 0098) (c onti nued) See the previous page.[...]

  • Page 353

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 99 Replacing the Clean ing Roller Lever (D90005 1) Refer to Draw ing D900110. Tools Nee ded: Tor x T-1 0 Screwd river, Ret aining R ing Plier s Parts Nee ded: Car d Cl eanin g R oller D90 0042, Ret ai ning R ing 1400 48(X 1), W ave W as[...]

  • Page 354

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 100 Repla cing th e Cleani ng Rol ler Le ver (D9 00051 ) (cont inued) Steps Proce dure 8 Use a Small Flathe ad Screwdriver gently pry the Roller Sha ft Locking Bushing arm (D9000 46) out abou t 2mm. 9 Rotate the Roller Lo cking Sha ft B[...]

  • Page 355

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 101 Repla cing th e Cleani ng Rol ler Le ver (D9 00051 ) (cont inued) See p rocedure on p revious p age.[...]

  • Page 356

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 102 Replacing the Prin thead Cable A ss embly (D900035) Ref er to Dr awings D90 0023 and D90 0110. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Printhea d Cable D900035 Esti mat ed Rep air Tim e: 30 minutes. Steps Proce d[...]

  • Page 357

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 103 Repla cing th e Print head Cabl e Asse mbly (D 90003 5) (con tinued ) Steps Proce dure 8 Place the Prin ter bac k on its feet and discon nect the Prin thead Data Cab le fro m the Main Board. 9 Remove and replace the Prin thead Data [...]

  • Page 358

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 104 Replacing the Fan A ssembl y (D900033) Ref er to Drawi ng D90 0115. Tools Neede d: Philli ps Hea d Scre wdri ver. Part s N eeded : Fan Asse mbly D900033 Esti m ated R epair Tim e: 30 mi nut es. St eps P rocedu re 1 Caut ion: Turn of[...]

  • Page 359

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 105 Repla cing th e Fan As sembl y (D9000 33) ( contin ued) St eps P rocedu re 7 Feed t he F an As sembly p ower cabl e out of the Print er. 8 Rem ove an d repl ace t he Fan Assem bly (D 9000 33).[...]

  • Page 360

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 106 Pulley Removal Replacing the Step per Motor Idler Pulley (D840888) and the Platen Roller Drive Gea r (D900047) Ref er to Dr awings D90 0089 and D90 0110. Tool s N eeded : Torx T -10 Screw driver, Re taining Ring Pliers, Phillips Hea[...]

  • Page 361

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 107 Replacing the Stepper Motor Idler Pulle y (D840888) and the Platen Roller Dri ve Gear (D900047) (continued) St eps P rocedu re 7 Use a S mall flat h ead scr ewdriver to re move the retaining clip (1400 63) from th e Stepper Mo tor I[...]

  • Page 362

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 108 Replacing the Step per Motor Idler Pulley Shaft A s sembl y (D900089) and the Stepper Motor Dri ve Belt (F000094) Ref er to Drawi ngs D9 00077 . Tools Neede d: Phi llips Head Screw driver. Parts Nee ded: Stepe r Motor Idler Puley sh[...]

  • Page 363

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 109 Repla cing th e Steppe r M otor Idl er P ulley Shaft Assembl y (D9 00089) and th e Stepper M otor D rive Belt (F000 094) (conti nued) St eps P rocedu re 7 Use a To rx T-10 screw driver to remove the Stepp er Motor Idler set sc rew. [...]

  • Page 364

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 110 Flipper Table Replacement Replacing the Fl ipper Table Module A ss embl y (D900200) Ref er to Dr awings D90 0200. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Step0er Moto r Idler Puley shaft ass embly D900089 (1 ), S[...]

  • Page 365

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 111 Replacing the Flipper T able M odule A sse mbly (D900200) ( continued) Step De scrip tion 3 Rem ove t he C ard O ut put or Exi t Do or (D 90 0092) and Left End C ap (D 900064 ) to the Pr inter, as sh own below .[...]

  • Page 366

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 112 Replacing the Flipper T able M odule A sse mbly (D900200) ( continued) Step De scrip tion 4 a. Remove the Cover from the Flippe r Table Modu le Assembly (D900200), as show n below. b. Place the Flipper Table next to Printer, a s sho[...]

  • Page 367

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 9 - 1 Section 9: Packing the Card Printer The p urp ose of this s ectio n to p rovi de the U ser wi th a s pecif ic packi ng proc edur e for t his Card Printe r. Follow th is instruc tion to pa ck the Card Printer for transport. Step Proce [...]

  • Page 368

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 10 - 1 Section 10: Boar d Level Di agnostics The purpos e of this section to provide the User w ith specific Board Lev el Diagnost ic procedures for Board Errors and Senso r Testing for this Card Printer. Safety Messages (re vie w carefully[...]

  • Page 369

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 10 - 2 Sensor and Motor Rev iewing the Sens or Loca tion a nd Vo ltages Use this table as a refere nce tool for Board Leve l Diagnostics Sen sor Lo catio n Pin Low Range VDC High Range VD C RFID Board J5 3 Present .02 Not Present .70 Headli[...]

  • Page 370

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 1 Section 11: Diagnostic T ool Uti lity The Fargo Diagnos tics Utili ty is designed to prov ide access to the f o llowing: • The diagnos tic capabilit ies of the Pr inter. • The internal Self Tests of the Pr inter. • The testing [...]

  • Page 371

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 2 Using the Diagnostic Tool Util ity Selecting fr om the Printer Selection menu St ep P rocedu re 1 Cli ck on the dr opdo wn Pri nter s el ectio n menu t o view a l ist of c urrentl y ins tall ed Farg o Pri nter Drive rs i nstal led on[...]

  • Page 372

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 3 Rev iewing customi zed Dia gnosti c Util ity tabs for y our Printer Step Proce dure 1 Select a Printer from the Pr inter Selec tion menu that will cu stomize the tab s that are ava ilable. ( Note: Only the Diagnostic U tility tabs fo[...]

  • Page 373

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 4 Using the Diagnostic Utilit y tabs Select ing t he Pri nt Spo oler ta b in the D iagnos tics Uti lity Ste p Proce dure 1 Select the Print Spooler tab, as show n below.[...]

  • Page 374

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 5 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 2 Cli ck on the Select File button to br ing up the Brow se for Print File w i ndow , as show n below a nd on the next pag e.[...]

  • Page 375

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 6 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 3 a. Cli ck on the Brow se button to browse throu gh an o pen file d ialog box , as show n below. b. Select the Print File (. PRN) that i[...]

  • Page 376

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 7 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 4 Select the number of cop ies to be prin ted, as sho wn below.[...]

  • Page 377

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 8 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 5 Cli ck on the Send Fi le button in orde r to send the selected Print Files (.PRN) to the Printer.[...]

  • Page 378

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 9 Select ing t he Firm ware U pdates tab in the D iagn ostics Utility Ste p Proce dure 1 Sele ct t he F irm ware U pdat es t ab, as s hown below.[...]

  • Page 379

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 10 Down loadi ng Fir mware U pdates St ep P rocedu re 1 Select the Dow nload Fi rmware button . If yo u have Interne t access, this w ill automa tically take y ou to the Firmw are Updates section of the Fargo website. If it does no t, [...]

  • Page 380

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 11 Placi ng the Prin ter in the Upgr ade Mode Step Proce dure 1 Disco nnect Power f rom t he Pr inter. 2 Press and hold dow n the po wer and pause butt ons on the Printer. 3 Reapply power to the Printer. ( Note: The L CD display should[...]

  • Page 381

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 12 Sendi ng the Firm w are File Step P rocedu re 1 Ensur e t hat the f irm ware F il e is se lect ed. 2 Ensure that the Printer LC D says Upgrad e Firmw are Send F ile Now . 3 Click o n the Send Firmware button. 4 Upo n succ essfu l co[...]

  • Page 382

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 13 Selecting the M echanics tab in the Diagnost ics Utility Step Pro cedur e 1 a. Select the Mechanics tab to tes t Motors and Sen sors in the P rinter. ( Note: This sect ion has a procedu re for each func t ion by a Run bu tton, as sh[...]

  • Page 383

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 14 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2A C lick on t he Ca librate t he Ribb on Senso r butt on to c ali brat e the P rint R ibbon . ( Note: This w ill ensure proper opera tion of the [...]

  • Page 384

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 15 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2B C lick on t he Clean Pr inter (R emove Ca rd s) butt on t o acti vate t he fun cti on. Se e the Running the Magneti c Self Test ( HiCo Only) pr[...]

  • Page 385

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 16 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2C Cli ck on the Cy cle the Printhea d button to verify operation o f the Prin thead Headlift M o tor and Headli ft Sensor. ( Note: When selec ted[...]

  • Page 386

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 17 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2D Cli ck on the Advan ce the Step per Mo tor button to move the Card Rollers for ward in t he P rint er.[...]

  • Page 387

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 18 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2E C lick on t he Reve rse the Step per Motor button to move the C ard Ro llers back war ds in the Pri nter.[...]

  • Page 388

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 19 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2F Click on the Cycle th e Car d Inp ut Rol ler (Remove Card s) butt on to acti vate the C ar d Input M otor. ( Not e: Ens ure that all cards hav [...]

  • Page 389

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 20 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2F Click on the A dvance the Rib bon Motor (Remov e Ribbon) but ton to[...]

  • Page 390

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 21 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2G Cli ck on the Rev erse the Ribbon Dr ive Motor (R emove R ibb on) button to[...]

  • Page 391

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 22 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2H Cli ck on the Magn etic TOF C alib rate (HiCo ) button to[...]

  • Page 392

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 23 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2I C lick on t he Magnet ic TO F C alibr ate (L oCo ) butt on to[...]

  • Page 393

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 24 Selecting the S elf Tests tab in the Diagnostics Ut ility Use these options to run the internal Printer Sel f Tests. St ep P rocedu re 1 Select the approp riate Run button to execute either the Bar code Test Ca rd, the Standa rd Sel[...]

  • Page 394

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 25 Select ing t he Car d Sam ples ta b in t he Dia g nost ics Uti lity St ep P rocedu re 1 a. Select the Card Samples tab to print sa mple image s from the Printer. b. Sele ct th e desi red I mage, as sho wn be low. ( Note: You will se[...]

  • Page 395

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 26 Select ing the Ma gnetic E ncodi ng ta b in t he Diag nosti cs Uti lity St ep P rocedu re 1 a. Select the Magnet ic Encoding tab to test the Mag netic Encod ing capabili ties of the Printer. b. Cli ck on the Au to Fill Track Dat a b[...]

  • Page 396

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 27 Select ing t he Hel p butt on in t he Dia g nost ics Uti lity St ep P rocedu re 1 Select the Hel p button to access the Fargo Diagnostics Utility Help document, as sh own be low.[...]

  • Page 397

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 28 Select ing the A bout butt on i n the Diag nostics Uti lity St ep P rocedu re 1 Select the Abo u t button to access ve rsion inform ation for the Diagno stics tool. ( Note: A list o f the Prin ters that the Diagno stic Uti lity supp[...]

  • Page 398

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 29 Select ing t he Exit butto n in t he Dia gnostic s Utilit y St ep P rocedu re 1 Select the Exit bu tton to clos e out and exit fro m the Fargo Diagnos tics Utility .[...]

  • Page 399

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 1 Section 12: Firm w are Upgrades Intro ducti on The D TC4 00/DTC 300/D TC30 0M Car d Pri nter/ Encod ers - Firm ware U pgr ade Doc ument (Rev. 1.3) and this sectio n are identic al. They both prov ide step - by -step pro cedures for u[...]

  • Page 400

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 2 Safety Messages (re vie w carefully) S y mb ol Criti cal P rocedu r es for S afet y purpo ses Danger: Failure t o follo w these insta llation g uidelines can result i n death or seri ous injury . Infor mation tha t raises pote ntial [...]

  • Page 401

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 3 Downloading Firmw are Step Proce dure 1 Open the Fargo Diagno sti c Uti lity (l oca ted i n the Pr ogram s fol der ), as s hown belo w. • Cli ck on the Sta rt icon on th e deskto p. • Select the Progra ms folder. • Select the F[...]

  • Page 402

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 4 Down loadin g Firmw are (con tinued ) Step Proce dure 2 Use the S elect a print er to contin ue dropdown men u to selec t the Print er. a. Cli ck on the Dow nload Fir mware button unde r Step 1: , as show n below.[...]

  • Page 403

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 5 Down loadin g Firmw are (con tinued ) Step Proce dure 3 a. Ch eck that the Comp uter has an acti ve I nter net con nec tio n. b. Cli ck on the Yes button , as show n below.[...]

  • Page 404

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 6 Down loadin g Firmw are (con tinued ) Step Proce dure 4 This will l au nch the Fargo S upp ort p age. • Cli ck on the Firmware selec tion b ox. • Use the dr op down m enu to sel ect t he Pri nter . • Cli ck on the Go but ton, a[...]

  • Page 405

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 7 Down loadin g Firmw are (con tinued ) Step Proce dure 5 Cli ck on the Pri nter name un der Printer Firm ware to begin the down load, as show n below.[...]

  • Page 406

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 8 Down loadin g Firmw are (con tinued ) Step Proce dure 6 Cli ck on the Sav e butt on t o sav e the fi le, as sho wn bel ow.[...]

  • Page 407

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 9 Down loadin g Firmw are (con tinued ) Step Proce dure 7 Cli ck on the Sav e button to save the file to the co mputer’s Desktop , as sh own belo w.[...]

  • Page 408

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 10 Downloading Firmware (contin ued) Step Proce dure 8 Cli ck on the Close button t o close thi s dial og when the d ownloa d is c ompl eted, as sh own be low.[...]

  • Page 409

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 11 Down loadin g Firmw are (con tinued ) Step Proce dure 9 From the computer’ s desktop, double c lick on the Firmware .exe file to un-z i p it, as sh own be low.[...]

  • Page 410

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 12 Down loadin g Firmw are (con tinued ) Step Proce dure 10 Cli ck on the Browse button on the WinZip Self- Extractor w indow, as shown belo w.[...]

  • Page 411

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 13 Down loadin g Firmw are (con tinued ) Step Proce dure 11 Sele ct th e Desk top, then c lick on the OK button in the Browse for Folder dialog, as sh own be low.[...]

  • Page 412

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 14 Down loadi ng Fir mware (c onti nued) Step Proce dure 12 C lick on the Unzip butto n i n the W inZ ip Self -Extrac tor window to unzip designated files, as show n below[...]

  • Page 413

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 15 Downloading Firmware (contin ued) Step Proce dure 13 Cli ck on the Select Firm ware File butt on unde r Step 2 : in the Fargo Diagnost ic Utility window , as shown below.[...]

  • Page 414

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 16 Down loadin g Firmw are (con tinued ) Step Proce dure 14 • Sele ct th e Desk top dr opdown m e nu. • Cli ck on t he .f rm f ile. • Cli ck on the Open button, as sh own be low. 15 This co mplete s the D ownload ing Firm ware pr[...]

  • Page 415

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 17 Placing the Printer in the Firmwar e Upgrade Mode Step Proce dure 1 Caut ion: Turn off the Prin ter and unplug the pow er cord from the Pri nter. 2 Pres s and hol d down the Pow er and Paus e butt ons on the Print er, as shown belo [...]

  • Page 416

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 18 Placing the Print er in the Firmw are Upgra de Mo de (continued ) Step Proce dure 2 Ensure that the Printer LC D display s this messag e: as shown below Upg rade F irmw are Send Fi le Now.[...]

  • Page 417

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 19 Sending the Firmw are File Step Proce dure 1 Ensure that the Printer LC D display s this messag e: Upg rade F irmw are Send Fil e Now . 2 From t he Far go Di agn osti c T ool, click on the S end F irmw are butt on, as shown belo w.[...]

  • Page 418

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 20 Sendi ng the Fir mw are File (co ntinue d) Step Proce dure 3 Upon suc cessful co m plet ion of the F irmware Upd ate, the Printer w ill restar t. 4 The p rocedu re i s now co mplet ed.[...]

  • Page 419

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 13 - 1 Section 13: Fargo T echnical Support The purpos e of this section to provide the User w ith an efficien t , step-b y-step proc edure to be us ed whe n con tacti ng Far go T echni cal Su pport as ne ede d for t his Car d Pri nter. Con[...]

  • Page 420

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 13 - 2 Reading the Serial Numbers on a Fargo Printer The p urp ose of this s ectio n is t o prov ide u pdat ed in struct io ns for readin g ser ial n umbe rs on a Fargo Printer. Finding out when a Fargo Card Prin ter was manufactured You ca[...]

  • Page 421

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 14 - 1 Section 14: Reviewing the Sp are Part s List Reviewing the DT C400/DTC300/DTC300M Spare Parts List DTC4 00/DTC30 0/DT C300M ID Ca rd Printe r Recomm ended Spare Par ts List Eff ectiv e Dat e: Jun e 2004 For cu rren t pri cing se e ht[...]

  • Page 422

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 1 Section 15: Glossary of T erms Term De finit ion 24-b it c olor A col or d epth f or an im age t hat us es 8 bi ts for each color (red, blu e, green) co m bining the possib le 256 shad es to provide a color depth of 16.7 million co l[...]

  • Page 423

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 2 Glossar y of Terms (continued) Term De finit ion Barc ode s A seri es of alt ernat ing bla ck a nd whi te stri pes , of va rying widt hs (each cha racter de noted by a set numbe r and w idth of blac k stripes) that allow s charac ter[...]

  • Page 424

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 3 Glossar y of Terms (continued) Term De finit ion Cache A ty pe of memory b uffer to store data temp orarily , used to ho ld informa tion that is most o f ten exchang ed betw een contRo ller and peri pher al, t o exped ite data tr ans[...]

  • Page 425

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 4 Glossar y of Terms (continued) Term De finit ion CR-79 A card di mension st andard of 2 .0625" L X 3.3125 " W (+/-0.00 2" W , +/-0.005 " L) or 52 .400 X 84 .150 mm. CR-80 A card di mension st andard of 2 .125"[...]

  • Page 426

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 5 Glossar y of Terms (continued) Term De finit ion Dir ect-t o-C ard (DTC ) Prin ting The D ir ect-t o-Car d prin ting p roce ss pr ints digit al ima ges di rectl y onto any pl asti c car d with a smoot h, c lea n, glo ssy PVC surfa ce[...]

  • Page 427

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 6 Glossar y of Terms (continued) Term De finition Dwell Time The sp eed a t which the c ard moves across the lam Rolle r, mea sure d in sec onds/i nch (s ecs/in ). T his m ay be a djus ted i n t he Dri ver to ens ure ad hesion and c ar[...]

  • Page 428

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 7 Glossar y of Terms (continued) Term De finit ion Encode r (whee l) An elec t romecha nical device , attached to a sha f t th at detects the change in rotationa l posit ion, increme nted to co unt ticks pe r revolutio n. The Pr inter&[...]

  • Page 429

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 8 Glossar y of Terms (continued) Term De finit ion Flas h M emory A m icr ochip base d no n-vol ati le m emory d evi ce t hat hold s it s d ata whe n power is re moved. This a llows for field rep rogramming of the P rint er com mand s,[...]

  • Page 430

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 9 Glossar y of Terms (continued) Term De finit ion Hard Dr ive A high ca pacity storage device in a PC consistin g of non- removab le magnet ically encodable pla tters. Hardwa re Phy sical componen ts of a sy stem such as th e Printer [...]

  • Page 431

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 10 Glossar y of Terms (continued) Term De finit ion IEEE 1284 (Institute of E lec tric al and Electronic s Engineers 1284) A standard metho d of signaling f o r a bi-direc tional para llel int erfa ce on per son al com puter s. T o ens[...]

  • Page 432

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 11 Glossar y of Terms (continued) Term De finit ion Landsca pe A documen t layo ut that is view ed w ith the docume nt's long ax is in a hori zonta l ori ent ati on. LCD (Liquid C rystal Display ) A device that contains a liquid c[...]

  • Page 433

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 12 Glossar y of Terms (continued) Term De finit ion MB (Mega byte) A unit o f storage th at equ als 1,048,5 76 by tes. Mem ory A generi c term for any devi ce th at st ores d igit al info rma tion usin g mag neti c m edia or digital c [...]

  • Page 434

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 13 Glossar y of Terms (continued) Term De finit ion Oversiz ed Cards Oversiz ed cards a re used for mo re efficien t visual identificat ion and a re av ail able i n many non- sta nda rd si zes. The mo st p opular sizes ar e CR-90 (3. 6[...]

  • Page 435

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 14 Glossar y of Terms (continued) Term De finit ion Pinc h R oll er A f ree s pinn ing (non -Dri ven) R oll er t hat pre sses t he c ard agai nst the Drive Roller, on the op posite side, to ensure a n adequate norm al f or ce for pr op[...]

  • Page 436

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 15 Glossar y of Terms (continued) Term De finit ion Pri nthea d The de vice on a Pr int er that prod uces the ima ge on the m edia . PVC Abbre viation for poly vinyl chloride , often ca lled viny l. PVC is the com pone nt of the 0.0 02[...]

  • Page 437

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 16 Glossar y of Terms (continued) Term De finit ion Resolut ion The nu mber of ind ividual pixe l elements in a grap hic, taken ove r a given leng th, used to indic ate the sha rpness of the picture and the lev el of d etail . The numb[...]

  • Page 438

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 17 Glossar y of Terms (continued) Term De finit ion Self-tes t A pre-deter mined print fi le used to confirm Printer ope ration typ ically sent fro m the Driver or stored in the Print er's memory . Sens or An elect ro-m echan ical[...]

  • Page 439

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 18 Glossar y of Terms (continued) Term De finit ion Spooling Rather tha n moving a print job directly to the Print er, the job is written to the disk so that the user can access the app lication faste r while Windows ta kes care of pri[...]

  • Page 440

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 19 Glossar y of Terms (continued) Term De finit ion Thermocou ple A device for measu ring t emperature using a junction o f two w ires of dissi milar metal s that produce a vo ltage wh en heated tha t vari es p roport io nall y with t [...]

  • Page 441

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 20 Glossar y of Terms (continued) Term De finit ion USB (Uni vers al Serial Bus ) A 1.5M/sec (12Mbit/se c) serial com munication int erface that can support 127 separa te devices consisting of 4 wire s: power, grou nd, da ta in and dat[...]

  • Page 442

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-1 Section 16: Index A Abo ut button, 6-16 AC - A lterna ting C urrent, 15- 1 Acce pted C ard Thic kness , 2-3 A cce pted C ard Types, 2-3 Acce pted St andard Card Size s , 2-3 Acce ss C ard, 15- 1 Adhes ion, 15- 1 Adjust ing the Im age D[...]

  • Page 443

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-2 dime nsion bo xes, 6-95 DIP switch es (Dual In-line Pac kage Switch es), 15 -4 Direct-t o-Card (DTC) Printin g, 15- 5 D isable Print ing option, 6-28, 6-40 Disables M agnetic Verifi cation, 5-55 disk c leanup utili ty, 5-5 Dithe r, 15-[...]

  • Page 444

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-3 Image Placem ent optio n, 6-107 imag e place ment pr oblem s, 5-51 Image P laceme nt value, 6-1 07 I mage Position co ntrols, 6-46 inche s or mm optio n, 6-9 incorr ect i mage d arknes s prob lems, 5-4 4 incre ase Printhe ad heat , 6-1[...]

  • Page 445

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-4 Pinch R olle r , 15-14 Pixe l, 15-14 Plate n, 15-14 P late n R olle r, 8-85, 8-86 Poly Guard O verlam inate, 15-14 poor image quality problem s, 5-51, 5-52 Port , 15-14 Portrait , 15-14 P ort rait or Landsc ape , 6-10 Portr ait, Landsc[...]

  • Page 446

    RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-5 Softw are, 15-17 spe cial pre cauti ons, 1-2, 6-4, 6-5, 7-2, 8- 4, 10-1 Split 1 Ribbon Pa nel s, 6-24 S pool er, 15-17 Spool ing, 15-18 SS (Star t Sentine l), 15-18 Stac ker, 15- 18 Standa rd Res in Black (K), 2-11 S tanda rd Self- tes[...]