Extron electronic 12800 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Extron electronic 12800. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Extron electronic 12800 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Extron electronic 12800 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation Extron electronic 12800 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Extron electronic 12800
- nom du fabricant et année de fabrication Extron electronic 12800
- instructions d'utilisation, de réglage et d’entretien de l'équipement Extron electronic 12800
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Extron electronic 12800 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Extron electronic 12800 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Extron electronic en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Extron electronic 12800, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Extron electronic 12800, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Extron electronic 12800. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Matrix 12800 Series Matrix 12800 Wideband, Video, Sync, and Audio Matrix Switchers 68-556-01 Rev . C 10 11[...]

  • Page 2

    This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment. This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product’ s enclosure that may present a risk of electric shock. Caution Read Instructions •[...]

  • Page 3

    FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interfer ence received, including interference that ma[...]

  • Page 4

    i Matrix 12800 Switchers • T able of Contents PRELIMINAR Y T able of Contents Chapter One • Introduction ....................................................................................................... 1-1 About the Matrix 12800 Switcher ................................................................................. 1-2 Feature .[...]

  • Page 5

    T able of Content, cont’d Matrix 12800 Switchers • T able of Contents ii PRELIMINAR Y Programming the matrix offline (emulate mode) ............................................................. 3-18 Saving and restoring matrix settings ................................................................................... 3-20 Creating program [...]

  • Page 6

    iii Matrix 12800 Switchers • T able of Contents PRELIMINAR Y Conguration T ab ...................................................................................................................... 5-5 System Configuration page ..................................................................................................... 5-5 Administrat[...]

  • Page 7

    T able of Content, cont’d Matrix 12800 Switchers • T able of Contents iv PRELIMINAR Y Reoving and Intalling the I/O Card and Setting the Audio Gain .......... 6-16 Removing the I/O card ............................................................................................................ 6-18 Setting the default audio gain ......[...]

  • Page 8

    PRELIMINAR Y Matrix 12800 Switchers 1 Chapter One Intr oduction About the Matrix 12800 Switchers Features Definitions[...]

  • Page 9

    Matrix 12800 Switchers • Introduction 1-2 Intr oduction PRELIMINAR Y About the Matrix 12800 Switcher The Extron Matrix 12800 Series of switchers is a family of matrix switcher basic module enclosures (BMEs) and an optional fr ont panel controller (FPC 5000) that allows you to create video and audio matrix systems with up to 128 inputs and 128 [...]

  • Page 10

    1-3 Matrix 12800 Switchers • Introduction PRELIMINAR Y EXT . FDD MOUSE K/B NET PRN AC 100V-230V INPU T DIO COM4 COM3 VG A COM2 COM1 I o DISCONNECT BOTH POWER CORDS BEFORE SE RV ICING. 100-240V 5.0A MAX 50/60Hz FUSE 250V 5.0A T 100-240V 5.0A MAX 50/60Hz FUSE 250V 5.0A T PRIMA RY AC POWER INPUT POWER SUPPLIES CPU ST AT US LISTED 1T23 I.T.E. BME PRI[...]

  • Page 11

    Intr oduction, cont’d Matrix 12800 Switchers • Introduction 1-4 PRELIMINAR Y Featur e Input and output connectors — All connectors are clearly labeled as either input or output for easy installation. W ith the Extron virtualization/control softwar e, a visual map can be printed for easy repr esentation of the virtual I/Os. This feature r e[...]

  • Page 12

    1-5 Matrix 12800 Switchers • Introduction PRELIMINAR Y Operational flexibility — Operations such as input/output selection, setting of presets, and adjustment of audio levels can be performed at the fr ont panel controller , over the primary and secondary RS-232/RS-422 links, or via the Ethernet link. The RS-232/RS-422 links allow remote contr[...]

  • Page 13

    Intr oduction, cont’d Matrix 12800 Switchers • Introduction 1-6 PRELIMINAR Y Operational reliability — The Matrix 12800 can support round-the-clock operation in mission-critical applications, using a combination of self-diagnosis, hot- swappable components, and optional redundant components. • Advanced computer-aided diagnostics — The [...]

  • Page 14

    1-7 Matrix 12800 Switchers • Introduction PRELIMINAR Y • Dual redundant, hot swappable cooling fans — Four cooling fans are provided for ventilation and heat management. Fan and temperatur e sensors identify problems, which ar e reported locally with visual indications and remotely via the Ethernet and serial port links. Fans and the filt[...]

  • Page 15

    Intr oduction, cont’d Matrix 12800 Switchers • Introduction 1-8 PRELIMINAR Y Definitions The following terms apply to Extron Matrix Switchers, and ar e used throughout this manual: T ie — An input-to-output connection. Set of ties — An input tied to two or more outputs. (An output can never be tied to more than one input.) Configuration ?[...]

  • Page 16

    PRELIMINAR Y Matrix 12800 Switchers 2 Chapter T wo Intallation Installation Overview Rack Mounting the Switcher Rear Panel Connections and Settings Other Settings[...]

  • Page 17

    Matrix 12800 Switchers • Installation 2-2 Intallation PRELIMINAR Y Intallation Overview The Matrix 12800 BMEs that make up a Matrix 12800 system can be installed in a rack or a cabinet, if desired. Each BME must be connected on a daisy chain to the other BMEs in the system and cannot be separated from the other BMEs by mor e than 25 feet (7[...]

  • Page 18

    2-3 Matrix 12800 Switchers • Installation PRELIMINAR Y Rack Mounting the Switcher The Matrix 12800 sync, wideband video, video, and audio BMEs are rack- mountable, 10U high, 17.5-inch wide (19-inch wide, including rack ears) metal enclosures. The appr opriate rack mounting kit is included with the switcher . Rack mount the switcher as follows: UL[...]

  • Page 19

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-4 PRELIMINAR Y Rear Panel Connection and Setting All connectors and switches (with the exception of the serial port protocol, baud rate, and sync termination DIP switches) ar e on the rear panel. Figur e 2-1 shows the Matrix 12800 wideband video switcher . The sync and video s[...]

  • Page 20

    2-5 Matrix 12800 Switchers • Installation PRELIMINAR Y k Balanced and unbalanced audio input connectors — See page 2-13 . l Audio outputs connectors — See page 2-14 . m FPC Comm port — (FUTURE CAP ABILITY) n MCP/MKP Comm ports — See page 2-14 . o Ethernet port — See page 2-15 . p External Sync connectors — See page 2-16 . Pre-virtuali[...]

  • Page 21

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-6 PRELIMINAR Y b BME COMM interconnect ports — If the Matrix 12800 system consists of more than one BME, the BMEs must be connected together in a daisy chain using Extron-supplied RJ-45 cables. Connect the first daisy chain from the BME Comm Out connector on BME 0 to the nearest [...]

  • Page 22

    2-7 Matrix 12800 Switchers • Installation PRELIMINAR Y Serial port c Primary and Secondary RS-232/RS-422 ports — For systems consisting of a single switcher or for BME 0 on a multi-BME system, connect host devices (such as computers or touch panel control systems) or MCP 1000 remote control panels (see the MCP 1000 Remote Contr ol Panel User[...]

  • Page 23

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-8 PRELIMINAR Y Ground d Ground terminal — If the power outlets do not provide connections to the protective ground of the building , connect ground straps between this terminal lug on all BMEs and a hard building gr ound. Secure the gr ound straps with the nut and washer included [...]

  • Page 24

    2-9 Matrix 12800 Switchers • Installation PRELIMINAR Y f Primary and Redundant AC Power Input switches — For BME 0 to recognize all of the BMEs in the daisy chain, BME 0 may not be powered on befor e the other BMEs. Rather , turn on BME 0 at the same time or after the other BMEs. N During shipment, circuit cards can become dislodged fr om their[...]

  • Page 25

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-10 PRELIMINAR Y Virtualization/Contr ol Software The Extron-supplied Matrix 12800 System V irtualization/Control softwar e, which runs on a W indows-type computer and communicates with the matrix switcher via the Ethernet, RS-232/RS-422 ports, or each on BME 0, provides an easy way [...]

  • Page 26

    2-11 Matrix 12800 Switchers • Installation PRELIMINAR Y 4 . Follow the on-screen instructions. By default, the installation of the Matrix Switchers Control Pr ogram creates a MTRX6400 dir ectory , and it places the following two icons into a group folder named “Extr on ElectronicsMatrix Switchers”:   • Matrix Switcher 6400+12800 C[...]

  • Page 27

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-12 PRELIMINAR Y Pot-Virtualization operation Wideband video, low reolution video, and nc connection (wideband, video, and nc BME onl) 9 10 W ideband and sync input and output connectors — Use worksheets, printouts from the Matrix 12800 System/V irtual[...]

  • Page 28

    2-13 Matrix 12800 Switchers • Installation PRELIMINAR Y N For audio inputs and outputs, the length of exposed wires is critical. The ideal length is 3/16-inch ( 5 mm) . • Ifthestrippedsectionofwireislongerthan3/16-inch,theexposedwir esmay touch, causing a short circuit between them. • Ifthe?[...]

  • Page 29

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-14 PRELIMINAR Y l Audio outputs connectors — These 3.5 mm, 5-pole captive screw connectors output the selected unamplified, line level audio. Connect audio devices, such as an audio amplifier or powered speakers. See figure 2-12 to pr operly wire an output connector . Use the s[...]

  • Page 30

    2-15 Matrix 12800 Switchers • Installation PRELIMINAR Y o Ethernet port — For systems consisting of a single switcher or for BME 0 on a multi-BME system, if desired connect the Matrix 12800 either dir ectly to an FPC 5000 Front Panel Contr oller or to an Ethernet LAN via this RJ-45 connector (figure 2-14). If you ar e connecting to a LAN, you [...]

  • Page 31

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-16 PRELIMINAR Y A cable that is wired as T568A at one end and T568B at the other (Tx and Rx pairs rev ersed) is a "crossover" cab le. A cable that is wired the same at both ends is called a "straight-through" cable , because no pin/pair assignments are sw apped. [...]

  • Page 32

    2-17 Matrix 12800 Switchers • Installation PRELIMINAR Y Figure 2-17 shows another configuration, in which the timing sour ce passes through thr ee video cameras and a video scan converter before connecting to the switcher . This type of video camera is capable of synchronizing with the external timing source for video editing applications. IN SD[...]

  • Page 33

    Intallation, cont’d Matrix 12800 Switchers • Installation 2-18 PRELIMINAR Y Other Setting Serial port protocol witche The controller car d has a DIP switch that allows you to select between the RS-232 and RS-422 protocol for the r ear panel RS-232/RS-422 ports. RS-232 is the default setting. See “ Swapping the serial port protocol[...]

  • Page 34

    PRELIMINAR Y Matrix 12800 Switchers 3 Chapter Thr ee V irtualization/Contr ol Softwar e Explaining Virtual I/O Switching Virtualization/Control Program Special Characters[...]

  • Page 35

    Matrix 12800 Switchers • Virtualization/Control Softwar e 3-2 V irtualization/Contr ol Software PRELIMINAR Y Explaining V irtual I/O Switching A Matrix 12800 system consists of from one to nine BMEs, each of which can have as many as 128 inputs and 128 outputs. It is usually desirable to have certain inputs switch together as a set, to follow eac[...]

  • Page 36

    3-3 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y The largest possible system consists of thr ee 128 x 128 video BMEs, two 128 x 128 sync BMEs, and one 128 x 128 audio BME. This system can then be mapped to become a matrix with 128 virtual inputs and 128 virtual outputs in seven virtual planes (R, G, B, H, V , left-channe[...]

  • Page 37

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-4 PRELIMINAR Y V irtualization/Control Pr ogra The Extron-supplied Matrix 12800/6400/3200 V irtualization/Control softwar e runs in a W indows-type computer and communicates with the matrix switcher via the primary or secondary RS-232/RS-422[...]

  • Page 38

    3-5 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Creating a virtual I/O witching te (ap) The following detailed example uses the V irtualization/Control software to cr eate a virtual I/O switching system within the physical hardwar e. This process generates and uploads a virtual map to the Matrix 12800 [...]

  • Page 39

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-6 PRELIMINAR Y After you select the Comm port and click OK , the software looks for the Matrix system and reads its har dware configuration, the type and size of each BME. The software then r eads all of the current settings, such as the ties,[...]

  • Page 40

    3-7 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y 4 . On the menu bar , click System-Config to show the V irtual Map screen (figure 3-3). Figure 3-3 — Virtual Map scr een[...]

  • Page 41

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-8 PRELIMINAR Y 5. On the menu bar , click Configure > Physical Switchers to show the Physical Configuration screen (figur e 3-4). Check this screen to ensur e that all BMEs were seen on pr ogram startup and that their type and size is repo[...]

  • Page 42

    3-9 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y a . If a sync BME was found, you can specify , in the Sync Config box, whether the V irtualization/Control program is to map the system using Composite sync (one plane) or Separate H + V sync (two planes). b . In the Ordering box, you can specify whether the program is to[...]

  • Page 43

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-10 PRELIMINAR Y 10 . If desired, on the V irtual Map screen menu bar , click Print Maps to cr eate a hard copy map of the virtual system. If you send the map to a color printer (select the printer by clicking on File > Select printer on the [...]

  • Page 44

    3-11 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Figure 3-6 — Virtual map and list fields of Virtual Map screen Map an unused connector to replace a curr ent connector on the V irtual Map screen as follow: 1 . Click the Edit Mode box to enable mapping. 2 . Click and begin dragging the unused connector . When you star[...]

  • Page 45

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-12 PRELIMINAR Y 4 . When you are finished editing the virtual map, click the Take button to accept the changes. If you decide that you do not want these changes, click Return to Main without Taking to reject the changes. 5 . Click the End Edit[...]

  • Page 46

    3-13 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y N If you clicked Emulate to create a pr ogram for a system in advance without being connected to it, you need to define the number and type (video, sync, or audio) of BMEs, the number of inputs, and the number of outputs for the Matrix 12800 system you are emulating. See[...]

  • Page 47

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-14 PRELIMINAR Y Reote controlling the Matrix 12800 te BME 0 saves the settings in non-volatile memory , so once the system is virtualized, there is no r equirement to ever run the V irtualization/Contr ol program again. However ,[...]

  • Page 48

    3-15 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Ties T ies appear as solid lines in various colors on main screen of the V irtualization/Control program. The dif ferent colors indicate dif ferent follow and breakaway configurations. If both video and audio ar e tied, the tie is indicated in blue. If video only is tied[...]

  • Page 49

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-16 PRELIMINAR Y Presets After you have created all of the ties that ar e needed for a specific task, the configuration can be saved as either a global or room pr eset. The Matrix 12800 can support up to 64 global presets and up to 10 r oom pr[...]

  • Page 50

    3-17 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Icon and caption For your convenience, you can assign a device icon, a name, or both to any of the virtual inputs or outputs using the devices palette. The icons are saved by the program, not sent to the switcher . T o access the Devices screen (figure 3-1 1), righ[...]

  • Page 51

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-18 PRELIMINAR Y Prograing the atrix ofine (eulate ode) The V irtualization/Control program pr ovides an emulation mode, in which you can build and save a configuration file off-line, without connection to a Matrix 12800 syst[...]

  • Page 52

    3-19 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y 5 . If you have not virtualized the system repr esented by your startup file, the V irtual Configuration screen appears (figure 3-5). This scr een shows how the software has mapped the physical system into a virtual system. Ther e are several variables that you can cha[...]

  • Page 53

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-20 PRELIMINAR Y Saving and retoring atrix etting In on-line (as opposed to emulation mode) operation, the V irtualization/Control program r eads the source file, Mtrx12800.ini, upon startup. The pr ogram reads the file to display [...]

  • Page 54

    3-21 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Creating pr ogra bte tring The Matrix 12800 system can be controlled and pr ogrammed from a contr ol system, via the RS-232/RS-422 port. The control systems need to be taught what bytes to send to the system to communicate with the Matrix system. Chapter 4 of [...]

  • Page 55

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-22 PRELIMINAR Y Logging on to the witcher via the Ethernet 1 . On the PC, click Start > Programs > Extron Electronics > Matrix 12800/6400/3200 Control Program to start the program. 2 . When prompted for a port, select IP [LAN] (fig[...]

  • Page 56

    3-23 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Ethernet protocol etting The IP settings/options scr een (figure 3-16) pr ovides a location for observing and, if connected via the RS-232/RS-422 link or if logged on via the Ethernet port as an administrator , editing settings unique to the Ethernet interface. Acc[...]

  • Page 57

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-24 PRELIMINAR Y Address and Name elds The Matrix IP Address field contains the IP addr ess of the connected matrix switcher . This value is encoded in the flash memory in the switcher . The Gateway IP Address field identifies the address[...]

  • Page 58

    3-25 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Date and Time (GMT) elds The Date field displays the current date in the Gr eenwich Mean T ime (GMT) zone. The T ime (GMT) field displays the current time in the GMT zone. If desired, adjust either of these values as follows: 1 . Click in the desired field. The fie[...]

  • Page 59

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-26 PRELIMINAR Y Edit any of these password fields as follows: 1 . Click in the desired Passwor d field. The pointer tool becomes a text cursor . 2 . Edit the case-sensitive password as desir ed. 3 . Press the T ab key on the keyboard or click[...]

  • Page 60

    3-27 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Window button and drop boxe The buttons and drop boxes on the right side of the pr ogram window perform the following functions: RGB Mute — T oggles the video mute on and off. Audio Mute — T oggles the audio mute on and off. Room menu — Displays a list of u[...]

  • Page 61

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-28 PRELIMINAR Y Tools menu Edit/View Config — Displays the V irtual Map screen, which graphically presents the virtual map and allows you to make changes to the map. List Remote Keypads — Shows the status of all possible MKP 1200 Remote Key[...]

  • Page 62

    3-29 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Preferences menu Immediate Changes — Causes changes to take effect immediately . Hold/Verify Changes — Delays implementation of changes until the Changes – T ake button is pressed. Show all tie-lines — Causes the main screen to display all ties at once, as shown i[...]

  • Page 63

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-30 PRELIMINAR Y Ties as Crosspoints — Displays ties as a matrix of inputs and outputs (figure 3-20). Made ties are indicated as blue (video and audio) boxes or boxes of the applicable color for each video plane. T ies that will take effect w[...]

  • Page 64

    3-31 Matrix 12800 Switchers • Virtualization/Control Softwar e PRELIMINAR Y Special Character Certain characters are r eserved for specific functions. The switcher does not accept these characters as part of preset names, the name of the switcher , passwords, or locally created file names. The switcher rejects or Extr on does not recommend t[...]

  • Page 65

    V irtualization/Control Softwar e, cont’d Matrix 12800 Switchers • Virtualization/Control Softwar e 3-32 PRELIMINAR Y[...]

  • Page 66

    PRELIMINAR Y Matrix 12800 Switchers 4 Chapter Four Pr ograing Guide RS-232/RS-422 Ports Ethernet (LAN) Port Host-to-Switcher Instructions Switcher-Initiated Messages Switcher Error Responses Using the Command and Response T ables Special Characters[...]

  • Page 67

    Matrix 12800 Switchers • Programming Guide 4-2 Pr ograing Guide PRELIMINAR Y RS-232/RS-422 Port The rear panel RS-232/RS-422 connectors (figur e 4-1) of the matrix switcher BME 0 can be connected to the serial port output of a host device such as a computer running the HyperT erminal utility or a control system. This connection makes Si[...]

  • Page 68

    4-3 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y Ether net (LAN) Port The rear panel Ethernet connector (figur e 4-2) on the matrix switcher BME 0 can be connected to the an Ethernet LAN or W AN. Communication between the switcher and the controlling device is via T elnet (a TCP socket using port 23). This connection makes SIS control[...]

  • Page 69

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-4 PRELIMINAR Y Etablihing a connection Establish a network connection to BME 0 as follows: 1 . Open a TCP socket to port 23 using the IP address of the BME. N If the local system administrators have not changed the value, the factory- specified default, 192.168.2[...]

  • Page 70

    4-5 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y Switcher -Initiated Meage When a local event such as a power-up occurs, the switcher r esponds by sending a message to the host. The switcher-initiated messages ar e listed below (underlined). ] (C) Copyright 2003, Extron Electr onics Matrix12800, V x . xx , date and time ] The [...]

  • Page 71

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-6 PRELIMINAR Y Uing the Coand and Repone T able The command and response tables begin on page 4-8. Lower case letters ar e acceptable in the command field except where indicated for the gain and attenuation commands. The table below shows the hexadeci[...]

  • Page 72

    4-7 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y X1( = Signal type: d e n g i s s a n U o i d u a o N o e r e t S o n o m t f e L d e n g i s s a n U 0 0 B G R 1 01 11 2 S B G R 2 02 12 2 V H B G R 3 03 13 2 o e d i v e t i s o p m o C 4 04 14 2 o e d i v - S 5 05 15 2 o e d i v t n e n o p m o C 6 06 16 2 y l n o o i d u A 7 17 2 X2) [...]

  • Page 73

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-8 PRELIMINAR Y Coand and repone table for SIS coand Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription Create ties N  • Commandscanbeenteredback-to-backinastring[...]

  • Page 74

    4-9 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription Read tie N  The& view tie commandforRGBandthe% view tie command for video can be used interchangeably on the matrix switcher . Read video and[...]

  • Page 75

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-10 PRELIMINAR Y Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription Create and r ecall preet N  • Ifyoutrytorecallapr esetthatisnotsaved,thematrixswitcherre[...]

  • Page 76

    4-11 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y N X1) = Room number 00 – 32 X1! = Name Up to 12 alphanumeric characters X@ = Output number 001 – maximum number of outputs X1@ = Room preset number 10 maximum X! = Input number 000 – maximum number of inputs (000 = untied) X$ = Mute status 0 = off (unmuted) 1 = on (muted) Co[...]

  • Page 77

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-12 PRELIMINAR Y Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription View tie, gain, ute, pr eet, le tatu, DSVP , and input tatu V iew 16 video ties for global preset X( ( All inputs [...]

  • Page 78

    4-13 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription View tie, gain, ute, pr eet, le tatu, DSVP , and input tatu V iew 16 audio ties for room X* , preset X1@ ( All inputs and outputs shown are virtual[...]

  • Page 79

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-14 PRELIMINAR Y Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription RGB dela Set RGB delay EX@ * X1* D } Out X@• Dly X1*] Example: E 4*7D } Out004 • Dly07 ] Set the RGB interval for ties to output 4 to 3.5[...]

  • Page 80

    4-15 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription Resets Intialize virtual map size EX! * X@ ZM } Zpm X! * X@] Intialize the virtual map size. Reset global presets and names E ZG } Zpg ] Clear all global presets and their names[...]

  • Page 81

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-16 PRELIMINAR Y Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription Inforation requet Information request, system I X2! X X2@ •T X2# •U X2$ •M X2% X X2^] Input size X output size, BME type connecte[...]

  • Page 82

    4-17 Matrix 12800 Switchers • Programming Guide PRELIMINAR Y Coand and repone table for IP SIS coand Sbol denition X4) = Matrix name (Up to 240 characters) N The following characters ar e invalid or not recommended in the name: {space} ~ , @ = ` [ ] { } < > ‘ “ ; : | and ?. X4! = Default name Factory d[...]

  • Page 83

    Pr ograing Guide, cont’d Matrix 12800 Switchers • Programming Guide 4-18 PRELIMINAR Y Coand and repone table for IP SIS coand Coand ASCII coand (hot to witcher) Response (witcher to hot) Additional decription Set matrix name (location) EX4) CN } Ipn• X4)] Read matrix name (location) E CN }[...]

  • Page 84

    PRELIMINAR Y Matrix 12800 Switchers 5 Chapter Five W eb Operation Download the Startup Page Status T ab Configuration T ab File Management T ab Control T ab[...]

  • Page 85

    Matrix 12800 Switchers • Web Operations 5-2 W eb Operation PRELIMINAR Y The Matrix 12800 can be controlled and operated thr ough the Ethernet port on BME 0, across the LAN or W AN, using a W eb browser , such as the Microsoft Internet Explorer . The browser down loads a series of displays that have the appearance of W eb pages. This chapter de[...]

  • Page 86

    5-3 Matrix 12800 Switchers • Web Operations PRELIMINAR Y 7 . The switcher checks several possibilities, in the following order , and then responds accor dingly: a . Does the addr ess include a specific file name, such as 10.13.156.10/file_ name.html?Ifso,theswitcherdownloadsthatHTML page. b . Isthereal[...]

  • Page 87

    W eb Operation, cont’d Matrix 12800 Switchers • Web Operations 5-4 PRELIMINAR Y BME Statu page T o observe more status details for a specific BME, from the System Status page, click the BME number , either at the top of the status column or in the brackets to the left of the screen. The Matrix 12800 downloads the BME Status page (figur [...]

  • Page 88

    5-5 Matrix 12800 Switchers • Web Operations PRELIMINAR Y DSVP page T o observe the Digital Sync V alidation Processing (DSVP) for an input, fr om the System Status page, click the DSVP link to the left of the screen (figur e 5-5). N DSVP is only available in systems that include a sync BME. Select System Status Refresh Figure 5-5 — DSVP page C[...]

  • Page 89

    W eb Operation, cont’d Matrix 12800 Switchers • Web Operations 5-6 PRELIMINAR Y Adinitration eld • EthernetconnectiontotheMatrixswitcher ,eitherenteringSIScommands(see chapter 4, “ Programming Guide ”), using the Matrix 12800/6400/3200 Contr ol Program (see chapter 3, “ V irtualization/[...]

  • Page 90

    5-7 Matrix 12800 Switchers • Web Operations PRELIMINAR Y Eail Setting page The Email Settings page (figure 5-7) can be r eached by clicking on the Email Settings link on the system configuration page. The Email Settings page has fields for entering all of the information needed to set up the e-mail notification capabilities of the switc[...]

  • Page 91

    W eb Operation, cont’d Matrix 12800 Switchers • Web Operations 5-8 PRELIMINAR Y Eail Addre eld The nine Email Address fields identify the e-mail addr esses of the personnel to whom the Matrix 12800 e-mails notification of its failure and r epair status. Standard e-mail addr ess conventions (nnnnn@xxx.com) apply . The check b[...]

  • Page 92

    5-9 Matrix 12800 Switchers • Web Operations PRELIMINAR Y Contr ol T ab Set and View Tie page Y ou can create ties on the Set and V iew T ies page (figure 5-9). Access the Set and V iew T ies page by clicking the Control tab. Refresh or Select Different Tie (Output) Groups Select Global Presets Select RGBHV Settings Select Input and Output Map[...]

  • Page 93

    W eb Operation, cont’d Matrix 12800 Switchers • Web Operations 5-10 PRELIMINAR Y Create a tie as follows: 1 . Click the Video Only , Audio Only , or Video & Audio button to select video, audio, or both for switching (audio follow or audio breakaway). Each mouse click of a button toggles the other two buttons off. 2 . Move the mouse point[...]

  • Page 94

    5-11 Matrix 12800 Switchers • Web Operations PRELIMINAR Y Changing the input gain and attenuation (te with audio BME) Users can set the level of audio gain or attenuation (-24 dB to +9 dB) for each input from the RGBHV Settings page. Audio levels can be adjusted so there are no noticeable volume differ ences between sources. Cha[...]

  • Page 95

    W eb Operation, cont’d Matrix 12800 Switchers • Web Operations 5-12 PRELIMINAR Y Muting and unuting one or all output Mute one or all outputs as follows: 1 . T o select an individual output to mute or unmute, click the Output drop box. A drop-down scroll box appears (figur e 5-13). Figure 5-13 — Output selection dr op box 2 . Click [...]

  • Page 96

    5-13 Matrix 12800 Switchers • Web Operations PRELIMINAR Y 4 . Click the RGB delay drop box. A drop-down scroll box appears (figur e 5-15). Figure 5-15 — RGB delay dr op box 5 . Click the desired RGB delay . Global Preet page Y ou can save and recall global presets fr om the Global Presets page (figure 5-16). Access the Global Presets pa[...]

  • Page 97

    W eb Operation, cont’d Matrix 12800 Switchers • Web Operations 5-14 PRELIMINAR Y Saving a preet Save the current configuration (configuration 0) as a pr eset as follows: 1 . Click the Save Preset button. 2 . Select the desired pr eset by clicking on one of the presets listed. T o create a new preset, click the on one of the [unassigned][...]

  • Page 98

    PRELIMINAR Y Matrix 12800 Switchers 6 Chapter 6 Upgrade and Maintenance Opening and Closing the Matrix Switcher Removing and Installing the Fan Assembly Removing and Installing the Power Supply Module Replacing the Fuse Removing and Cleaning the Filter Setting the DIP Switches Removing and Installing the Controller Card and Replacing the Firmwar[...]

  • Page 99

    Matrix 12800 Switchers • Upgrades and Maintenance 6-2 Upgrade and Maintenance PRELIMINAR Y N For proper cooling and air flow , all access doors should be closed during normal switcher operations. Opening and Cloing the Matrix Switcher Opening the witcher All maintenance and upgrade procedur es requir e access to the interior of the swit[...]

  • Page 100

    6-3 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y Cloing the witcher 1 . If the door was removed, r eplace the door by lifting it above the hinge pins and lowering it onto the pins. 2 . Shut the door . 3 . T urn the bottom door fastener clockwise fr om to . 4 . T urn the top door fastener counter clockwise from to (figure [...]

  • Page 101

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-4 PRELIMINAR Y Reoving and Intalling the Fan Aebl Thefourfansonthefanassemblydoorarepair ed;twoprimaryfansinone assembly and two redundant fans in another assembly (figur e 6-3). The two fans in [...]

  • Page 102

    6-5 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y PRIMAR Y A REDUND ANT A ON = GOOD OFF = FAILED 2 LED's: ON = GOOD OFF = FAILED 2 LED's: PRIMARY B REDUND ANT B ON = GOOD OFF = FAILED 2 LED's: ON = GOOD OFF = FAILED 2 LED's: CONT POWER SUPPL Y B POWER SUPPL Y A Remove four nuts w/ captive washers (each fan). R[...]

  • Page 103

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-6 PRELIMINAR Y Reoving and Intalling the Power Suppl Module Reoving the power uppl odule The two or four power supply modules (primary power supplies A and B and optional redundant power supplies A and B) are identical and hot-swappable. [...]

  • Page 104

    6-7 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y 4 . If a replacement power supply is not being installed immediately , close the fan assembly door and turn the left and right knurled knobs ¼-turn clockwise. C Ensure that you close and secur e the fan assembly door when you have finished this maintenance procedur e. The Matrix[...]

  • Page 105

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-8 PRELIMINAR Y Replacing the Fue The primary and redundant AC power circuits are independently fused. The fuses are accessible on the r ear panel of the switcher . If a fuse opens, the associated primary or redundant power loop shuts down. If this BME does[...]

  • Page 106

    6-9 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y Reoving and Cleaning the Filter C The filter can be removed for cleaning without powering down the switcher , but do not operate the switcher without filtering longer than necessary to clean the filter . Remove and clean the air filter as follows: 1 . Open the front door . [...]

  • Page 107

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-10 PRELIMINAR Y Setting the DIP Switche Swapping the erial port protocol (RS-232/RS-422) N If this BME is equipped with a redundant contr oller , the primary and redundant controllers must be configur ed for the same communications protocol. The Matrix[...]

  • Page 108

    6-11 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y Changing the erial port baud rate N If this BME is equipped with a redundant contr oller , the primary and redundant controllers must be configur ed for the same RS-232/RS-422 communications baud rate. The Matrix 12800 controller car ds are factory configur ed for 9600 baud [...]

  • Page 109

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-12 PRELIMINAR Y Changing the nc terination In a sync BME, the first eight physical inputs on each I/O card ar e equipped with sync termination DIP switches. Each switch pr ovides the option of selecting either 510 ohms or 75 ohms. Change the sync te[...]

  • Page 110

    6-13 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y Reoving and Intalling the Contr oller Card and Replacing the Firwar e Reoving the priar or redundant contr oller card N The controller cards ar e hot-swappable. If this BME has redundant contr oller cards, either controller card can be r emoved without powering [...]

  • Page 111

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-14 PRELIMINAR Y 4 . Slide the card out of the car dcage. 5 . Place the removed car d on an anti-static surface or in an anti-static container . 6 . If a replacement car d is not being installed immediately , close the fan assembly door and turn the left and r[...]

  • Page 112

    6-15 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y 3 . For IC U6 — Use a PLCC IC puller to remove the existing firmwar e IC. Squeeze the tool to align its hooks with the slots in opposite corners of socket U6. Insert the hooks, squeeze gently , and pull the IC straight out of the socket. Set the IC aside. 4 . For ICs U1 and U2[...]

  • Page 113

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-16 PRELIMINAR Y Reoving and Intalling the I/O Car d and Setting the Audio Gain N The I/O cards are hot-swappable. Y ou do not need to power down the switcher to remove an I/O card. Input and output circuit car ds (figure 6-13 thr ough figure 6-15) can[...]

  • Page 114

    6-17 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y F ront Wideband and low resolution video cards Video Outputs 65-80 Green Red Video Outputs 81-96 Green Red Video Outputs 97-112 Green Red Video Outputs 113-128 Green Red Video Outputs 49-64 Green Red Video Inputs 1-32 Green Red Video Inputs 33-64 Green Red Video Inputs 65-96 Gree[...]

  • Page 115

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-18 PRELIMINAR Y Reoving the I/O card Remove I/O cards as follows: 1 . Open the front door . 2 . On the I/O cardcage door , turn the left and right knurled knobs ¼-turn counterclockwise. Lower the door . C Do not touch the electronic components or the conn[...]

  • Page 116

    6-19 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y Setting the default audio gain By default, the audio gain of each output is set to 0 dB (unbalanced) and 6 dB (balanced). Y ou can reduce this setting by 6 dB (-6 dB [unbalanced], 0 dB [balanced]). Change the audio gain for one or more outputs as follows: C Do not touch the elect[...]

  • Page 117

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-20 PRELIMINAR Y 3 . Locate the jumper block that corresponds to the output to be set (figur e 6-17). JMP1 sets the gain for the first audio output associated with that card, JPM2 for the second audio output, and so on. Figure 6-17 — Audio output car d jum[...]

  • Page 118

    6-21 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y 7 . Close the I/O cardcage door and turn the left and right knurled knobs ¼-turn clockwise. 8 . Close the front door . N If this circuit card installation is a permanent change to the size of the matrix, the system must be virtualized to recognize the change. V irtualize the sys[...]

  • Page 119

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-22 PRELIMINAR Y Controller car d The controller car ds have a green LED and a r ed LED that are visible thr ough holes in the I/O cardcage door . In a BME with a redundant controller , the gr een LED on the active controller flashes to indicate that it is[...]

  • Page 120

    6-23 Matrix 12800 Switchers • Upgrades and Maintenance PRELIMINAR Y Input/output card The input and output cards have gr een LEDs and red LEDs that ar e visible through holes in the I/O cardcage door . The green LEDs indicate normal operation. A lit red LED indicates that the car d has had a failure. N The I/O cards are hot-swappable. Y ou do [...]

  • Page 121

    Upgrade and Maintenance, cont’d Matrix 12800 Switchers • Upgrades and Maintenance 6-24 PRELIMINAR Y[...]

  • Page 122

    PRELIMINAR Y Matrix 12800 Switchers A Appendix A Ether net Connection Ethernet Link Subnetting — A Primer[...]

  • Page 123

    Matrix 12800 Switchers • Ethernet Connection A-2 Ether net Connection PRELIMINAR Y Ether net Link The rear panel Ethernet connector on the switcher can be connected to an Ethernet LAN or W AN. This connection makes SIS control of the switcher possible using a computer connected to the same LAN. Ethernet connection The Ethernet cable can be termin[...]

  • Page 124

    A-3 Matrix 12800 Switchers • Ethernet Connection PRELIMINAR Y Pinging to deterine Matrix IP Addre The Microsoft ® Ping utility is available at the DOS pr ompt. Ping tests the Ethernet interface between the computer and the switcher . Ping can also be used to determine the actual numeric IP addr ess from an alias and to determine the web[...]

  • Page 125

    Ether net Connection, cont’d Matrix 12800 Switchers • Ethernet Connection A-4 PRELIMINAR Y Connecting a a T elnet client The Microsoft T elnet utility is available from the DOS pr ompt. T elnet allows you to input SIS commands to the switcher from the PC via the Ethernet link and the LAN. Access the DOS prompt and start T elnet as follows: 1[...]

  • Page 126

    A-5 Matrix 12800 Switchers • Ethernet Connection PRELIMINAR Y Escape character and Esc key When T elnet is first started, the utility advises that the Escape character is ‘Ctrl+]’ . Many SIS commands include the keyboard E key . Consequently , some confusion may exist between the Escape character and the Escape key . The T elnet Escape chara[...]

  • Page 127

    Ether net Connection, cont’d Matrix 12800 Switchers • Ethernet Connection A-6 PRELIMINAR Y Subnetting — A Prier It is not the purpose of this manual to describe TCP/IP pr otocol in detail. However , some understanding of TCP/IP subnetting (a subnet is a sub set of a net work — a set of IP devices that have portions of their IP addresses [...]

  • Page 128

    A-7 Matrix 12800 Switchers • Ethernet Connection PRELIMINAR Y Deterining whether device are on the ae ubnet T o determine the subnet, the IP address of the local device is compared to the IP address of the r emote device (figure A-6). Each octets of each address are compared or not compared , depending on the value in the related [...]

  • Page 129

    Ether net Connection, cont’d Matrix 12800 Switchers • Ethernet Connection A-8 PRELIMINAR Y[...]

  • Page 130

    PRELIMINAR Y Matrix 12800 Switchers B Appendix B Refer ence Inforation Specifications Part Numbers and Accessories[...]

  • Page 131

    Matrix 12800 Switchers • Reference Information B-2 Refer ence Inforation PRELIMINAR Y Specication Video— wideband/video BME Routing ........................................... 32 x 16 or larger matrix up to 128 x 128, depending on the configuration Gain ................................................. Unity Bandwidth W ideband mod[...]

  • Page 132

    B-3 Matrix 12800 Switchers • Reference Information PRELIMINAR Y Input impedance ........................... Inputs 1 - 32: 510 ohms or 75 ohms, switchable Inputs 33 - 128: 510 ohms Output impedance ........................ 75 ohms Horizontal frequency .................... 15 kHz to 150 kHz V ertical frequency .......................... 30 Hz to 1[...]

  • Page 133

    Refer ence Inforation, cont’d Matrix 12800 Switchers • Reference Information B-4 PRELIMINAR Y General Power* .............................................  2(positive-negative),100V ACto240V AC,50-60Hz;internal Matrix 12800 wideband: 150 watts at 1 15 V AC, 60 Hz Matrix 12800 sync: 100 watts at 1 15 V AC, 60 Hz [...]

  • Page 134

    B-5 Matrix 12800 Switchers • Reference Information PRELIMINAR Y Part Nuber and Acceorie Matrix 12800 BME Call the Extron S3 Sales & T echnical Support Hotline for part numbers. See the rear cover of this manual for the phone number in your region of the world. Optional accessories These items can be order ed separately: Cont[...]

  • Page 135

    Refer ence Inforation, cont’d Matrix 12800 Switchers • Reference Information B-6 PRELIMINAR Y T erination tool and connector Part nuber CTU 300 universal crimp tool 100-241-02 BNC Male RG6 Crimp Connectors (qty . 100) 100-339-01 BNC Male MHR Cable Crimp Connectors (qty . 100) 100-335-01 CTU 100 universal compression tool (BNC, F [...]

  • Page 136

    Extr on W arranty Extron Electr onics warrants this product against defects in materials and workmanship for a period of thr ee years from the date of pur chase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electr onics will, at its option, repair or r eplace said produc[...]

  • Page 137

    Extron USA - W est Headquarters + 800.633.9876 Inside USA/Canada Only +1.714.491.1500 F AX: +1.714.491.1517 Extron USA - East +800.633.9876 Inside USA/Canada Only +1.919.863.1794 F AX: +1.919.863.1797 Extron Eur ope +800.3987.6673 Inside Europe Only +31.33.453.4040 F AX: +31.33.453.4050 Extron Asia +800.7339.8766 Inside Asia Only +65.6383.4400 F AX[...]