Epson 850N manuel d'utilisation

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Un bon manuel d’utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Epson 850N décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Epson 850N devrait contenir:
- informations sur les caractéristiques techniques du dispositif Epson 850N
- nom du fabricant et année de fabrication Epson 850N
- instructions d'utilisation, de réglage et d’entretien de l'équipement Epson 850N
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Epson 850N ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Epson 850N et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Epson en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Epson 850N, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Epson 850N, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Epson 850N. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User’s Guide Printed on recycled paper with at least 10% post-consumer content basket-fm.fm Page i Wednesday, May 13, 1998 11:33 AM[...]

  • Page 2

    ii All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION . The information contained herein is designed only for use with this EPSON pr[...]

  • Page 3

    iii FCC Compliance Statement For United States Users This printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radia[...]

  • Page 4

    iv basket-fm.fm Page iv Wednesday, May 13, 1998 11:33 AM[...]

  • Page 5

    ink cartridge clamp printer cover edge guides paper support extension paper support control panel output tray output tray extensions color print head cleaning button black print head cleaning button power button paper thickness lever load/eject button nsidecov.fm Page 1 Wednesday, May 13, 1998 11:3 2 AM[...]

  • Page 6

    v Contents Introduction Windows System Requirements 1 Macintosh System Requirements 2 Supported Network Protocols and Features 3 How To Use Your Manuals 4 Warnings, Cautions, Notes, and Tips 5 Where To Get Help 6 ENERGY STAR Compliance 7 Year 2000 Ready 7 Important Safety Instructions 8 1 Basic Printing Printing from Windows 1-1 Setting Printer Opt[...]

  • Page 7

    Contents vi 2 Printing on Special Paper Using Special Paper and Media 2-1 Letterhead, Preprinted Forms, and Legal-size Paper 2-3 EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper 2-3 EPSON Photo Quality Glossy Paper, Film, and Transparencies 2-3 Envelopes 2-4 EPSON Photo Paper 2-5 EPSON Photo Quality Ink Jet Cards 2-7 EPSON Photo Quality[...]

  • Page 8

    Contents vii 4 Managing Print Jobs Managing Print Jobs in Windows 95 and Windows NT 4.0 4 - 1 Using Status Monitor 2 4-2 Selecting the Speed & Progress Options (Windows 95) 4-10 Using the Spool Manager (Windows 95) 4-13 Additional Monitoring Options in Windows NT 4.0 4-14 Managing Print Jobs in Windows 3.1 4-14 Using the Spool Manager 4-14 Mana[...]

  • Page 9

    Contents viii 6 Using the Ethernet Card Using the Ethernet Card 6-2 Operating the Card 6-2 Printing a Status Sheet 6-3 Reading the Indicator Lights 6-4 Resetting the Ethernet Card 6-4 Initializing the Ethernet Card 6-5 Configuring for DLC on Windows NT 4.0 6-5 Installing the DLC Protocol 6-6 Configuring the Ethernet Card 6-6 Configuring for OS/2 6-[...]

  • Page 10

    ix 7 Troubleshooting Diagnosing Problems 7-1 Checking the Control Panel Lights 7-2 Running a Self Test 7-3 Using Hex Dump Mode 7-4 Improving Print Quality 7-4 Solving Printing Problems 7-8 Solving Printer Software Problems 7-10 Fixing Paper Problems 7-13 Solving Miscellaneous Printout Problems 7-15 Solving Network Problems 7-17 Uninstalling Printer[...]

  • Page 11

    Contents x C Technical Specifications Printing C-1 Paper C-3 Ink Cartridges C-5 Mechanical C-6 Electrical C-6 Environmental C-6 Safety Approvals C-6 DOS Support C-7 Control Panel Settings C-7 Control Codes C-8 Character Tables C-9 Ethernet Card C-10 Glossary Index basketTOC.fm Page x Wednesday, May 13, 1998 11:34 AM[...]

  • Page 12

    1 Your EPSON S tylus ® COLOR 850N bundled printer/print server is the ideal shared output device for business graphics, layout proofs, digital photography, or any project created by users on your network. With resolutions up to 1440 by 720 dpi, you get amazingly realistic photographic images and vivid graphics in color, or razor-sharp black printi[...]

  • Page 13

    Introduction 2 ◗ At least 50MB of free hard disk space for storing images (100MB or more is recommended) ◗ VGA, Super VGA, or better display adapter and monitor ◗ Double-speed CD-ROM drive (quad-speed or faster recommended) for installing the printer software ◗ Network connection to Ethernet ◗ A twisted-pair (10BASE-T) or thin coaxial (10[...]

  • Page 14

    Introduction 3 Supported Network Protocols and Features The EPSON Stylus COLOR 850N’s Ethernet card supports the following network protocols: Novell ® NetWare ® ◗ Supports NetWare 3.x and 4.x (Bindery Emulation Mode) ◗ Allows your printer to function as a print server or remote printer. Auto Print Server/Remote Printer mode automatically sw[...]

  • Page 15

    Introduction 4 How To Use Your Manuals See the Setup Guide to set up your printer, install your software, and configure the card for the network. This User’s Guide contains the following information: Chapter 1 covers the basics of printing with Windows or Macintosh. Chapter 2 gives guidelines for selecting the right paper or other media for your [...]

  • Page 16

    Introduction 5 Warnings, Cautions, Notes, and Tips You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing. basket-int.fm Pag[...]

  • Page 17

    Introduction 6 Where To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information: Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON’s Home Page at http://www.epson.com . EPSON In[...]

  • Page 18

    Introduction 7 To speak to a technical support representative, dial (310) 787-6346 (U.S.) or (905) 709-2567 (Canada), 6 AM to 8 PM , Pacific Time, Monday through Friday and 7 AM to 4 PM , Saturday and Sunday. Toll or long distance charges may apply. Before you call, please have the following information ready: ◗ Product name ◗ Product serial nu[...]

  • Page 19

    Introduction 8 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively: ◗ Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. ◗ Do not place the printer on an unstable surface or near a r[...]

  • Page 20

    Introduction 9 ◗ Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only t[...]

  • Page 21

    1-1 1 It’s easy to print all your color and black-and-white documents with your EPSON Stylus COLOR 850N. First set up your printer, install the software, and configure the card on the network, following the instructions in the Setup Guide . Then read this chapter to find out about: ◗ Printing from Windows ◗ Printing from a Macintosh ◗ What [...]

  • Page 22

    Basic Printing 1-2 Setting Printer Options from Windows Applications This section describes the settings you’ll need to check for all your everyday printouts. See Chapter 3 for information about advanced settings for special print jobs. 1. Open your word processor or other Windows software application and open a file you want to print. 2. Choose [...]

  • Page 23

    Basic Printing 1-3 5. Choose the Media Type you want to print on from the following list: ◗ Plain paper ◗ 360 dpi Ink Jet Paper ◗ Photo Quality Ink Jet Paper ◗ Photo Paper ◗ Photo Quality Glossy Film ◗ Ink Jet Transparencies The type of paper or other media you choose determines the print quality (resolution) you can use. If you’re no[...]

  • Page 24

    Basic Printing 1-4 Setting Default Printer Options When you change printer settings through your software application, the settings apply only to the application you’re using. To adjust the default settings for all your Windows applications, access the settings through the Windows 95 or Windows NT 4.0 Printers utility or the Windows 3.1 Control P[...]

  • Page 25

    Basic Printing 1-5 Checking Printer Status While your document is printing, your printer software reports how the job is doing. See the section for your operating system below. Windows 95 After you send a print job in Windows 95, the Progress Meter dialog box appears on your screen: The Progress Meter shows the progress of your print job and the st[...]

  • Page 26

    Basic Printing 1-6 Windows NT 4.0 servers and workstations also include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set other options. See your[...]

  • Page 27

    Basic Printing 1-7 Printing from a Macintosh When you print with a Macintosh, you need to check the printer software settings for documents in each application you use. When you choose Page Setup or Print from the File menu, you see the printer software dialog boxes that let you choose the settings that describe your print job—such as the media t[...]

  • Page 28

    Basic Printing 1-8 4. Now choose Print from the File menu in your application. You see the printer settings dialog box: 5. Choose the number of copies and indicate which pages you want to print. 6. Make sure the Mode option is set to Automatic . This is the easiest way to get good printing results for all kinds of documents, on all types of paper. [...]

  • Page 29

    Basic Printing 1-9 9. Set the slider to Quality or Speed . This lets you choose between the fastest printing or the highest resolution for the media you’re using. To use the highest resolution available for plain paper (1440 dpi), you need to access the More Settings dialog box; see page 3-4 for instructions. 10. Click the Layout button and check[...]

  • Page 30

    Basic Printing 1-10 What To Do When the Printer Lights Flash The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams. power button load/eject button color cleaning button black cleaning button paper out light color ink out light black ink out light power light S When the paper out ligh[...]

  • Page 31

    2-1 2 Your EPSON S tylus COLOR 850N lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes, but you’ll get even better results with specially coated ink jet paper. For the best output, use EPSON’s photo-quality media: ink jet paper, glossy pap[...]

  • Page 32

    Printing on Special Paper 2-2 To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only) . In Canada, call (800) 807-7766 . The type of paper or other media you use is one of the most important factors in determining the quality of your printed output. The following tips will help you ge[...]

  • Page 33

    Printing on Special Paper 2-3 Letterhead, Preprinted Forms, and Legal-size Paper Load the top edge first. When you load long paper, pull up the paper support extension and both output tray extensions. EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper You can load paper up to the arrow mark on the left edge guide. If you use legal-size in[...]

  • Page 34

    Printing on Special Paper 2-4 However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is 1.2 inches (30 mm). If you want to use a smaller top margin, load and print one sheet at a time. Remove each sheet from the output tray immediately after it’s printed. Make sure each [...]

  • Page 35

    Printing on Special Paper 2-5 If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position. Open the printer cover and position the lever as shown below. (Make sure you return the lever to the 0 position before you print on other media.) EPSON Photo Paper You can use EPSON Photo Paper to print phot[...]

  • Page 36

    Printing on Special Paper 2-6 ◗ If you’re loading 4 × 6-inch Photo Paper, position the perforated margins as shown: ◗ When you create an image for printing on 4 × 6-inch Photo Paper in your application software, size it to 4.25 × 6.25 inches. For other sizes of Photo Paper, see Appendix C for the maximum printable area specifications. ◗ [...]

  • Page 37

    Printing on Special Paper 2-7 EPSON Photo Quality Ink Jet Cards You can load up to 30 cards at a time. Always place the included support sheet under the cards. When you’re ready to print, use your software to set the Paper Size option for the size card you’re using. Make sure you set the paper thickness lever to the + position as shown on page [...]

  • Page 38

    3-1 3 When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus COLOR 850 software. You can choose predefined settings or adjust individual options like brightness, contrast, saturation, and halftoning. For professional-quality color accuracy, you can use[...]

  • Page 39

    Custom Printing 3-2 Using Predefined Advanced Settings Predefined settings provide an easy way to fine-tune your printer’s operation for special image types. Follow these steps to print with predefined settings: 1. Create your image or document in your application software. 2. Access the printer settings dialog box as described on page 1-2 (Windo[...]

  • Page 40

    Custom Printing 3-3 5. Choose the right setting for your project following these guidelines: ◗ Photo For printing scanned photographs. Increases contrast in the image. ◗ Text/Graph For printing graphics-intensive documents like presentation pages with charts and graphs. Intensifies colors and lightens the midtones and highlights. ◗ PhotoEnhan[...]

  • Page 41

    Custom Printing 3-4 8. When you’re finished, click Print (Macintosh) or OK (Windows). If you’re using Windows, click any other buttons that your application uses for printing. Customizing Print Quality and Special Effects If you need the maximum control over your project, or you want to experiment with special effects, you can adjust individual[...]

  • Page 42

    Custom Printing 3-5 4. Choose one of the following Print Quality options : ◗ Economy For low-resolution rough drafts on plain paper. Saves ink. ◗ Normal - 360 dpi For most documents on plain paper, transparencies, or 360 dpi Ink Jet paper. ◗ Fine - 720 dpi For high-resolution output on plain paper, Photo Paper, or Photo Quality media. ◗ Sup[...]

  • Page 43

    Custom Printing 3-6 6. Choose one of the following Halftoning options: ◗ No Halftoning For printing black text only. ◗ Error Diffusion For printing photographic or video/digital camera images. Blends each color dot with the dots around it. ◗ Fine Dithering, Coarse Dithering For printing graphs or other images that require precise, solid areas[...]

  • Page 44

    Custom Printing 3-7 Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness, contrast, saturation, and CMY color values. Or, to correct the colors and exposure of digital images, you can use PhotoEnhance2 (PhotoEnhance on Windows 3.1). To achieve the maximum color accuracy, you can use Image Color[...]

  • Page 45

    Custom Printing 3-8 2. Choose one of the following Color Adjustment Modes . (You don’t need to select any of these options if you’ll be using ICM [Windows 95] or ColorSync [Macintosh] as described in step 4.) ◗ Automatic Analyzes the color information in your project and optimizes color correction accordingly. ◗ Photo-realistic For printing[...]

  • Page 46

    Custom Printing 3-9 4. For even more fine-tuning, choose one of these color correction methods: ◗ PhotoEnhance2 or PhotoEnhance (Windows 3.1 only) Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for overall under- and over-exposure of the original image. ◗ ICM (Windows [...]

  • Page 47

    Custom Printing 3-10 Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features: 1. Open the ColorSync System Profile under Control Panels on the Apple menu. 2. Click the Set Profile button. 3. Select your monitor from the list, and then click Select . 4. Close ColorSync System Profile. 5. Acce[...]

  • Page 48

    Custom Printing 3-11 Selecting Paper Size and Orientation Options Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation. If you print multiple page documents or multiple copies of documents, you can print the pages collated and in reverse order. You can even rotate the printed ima[...]

  • Page 49

    Custom Printing 3-12 4. Click the Paper Size drop-down list to select the size of paper you loaded in the printer. The sizes marked with an asterisk (*) are not available with Windows 3.1. These sizes are larger than you can load in your printer and can be used only with the Proportional Printing setting on the Layout tab; see page 3-20 for more in[...]

  • Page 50

    Custom Printing 3-13 6. If you’re printing multiple copies of a multi-page document and you want the copies printed in sets, click the Collate checkbox. The page graphics change to show collated documents. 7. If you’re printing a multi-page document and want the last page printed first so the pages come out without needing to be reordered, clic[...]

  • Page 51

    Custom Printing 3-14 Creating User Defined Paper Sizes You can create up to 10 custom paper sizes (only one in Windows 3.1) and add them to the Paper Size list using the User Defined option. This is useful if you’re printing a custom size document, such as a banner. You can select any width from 3.94 to 9.5 inches, and any height (length) from 3.[...]

  • Page 52

    Custom Printing 3-15 Windows 3.1 You can create only one User Defined paper size. Type the width in the Paper Width field and the length in the Paper Height field. Then click OK . 5. You see the Paper tab again. The paper size name you defined is added to the Paper Size list and selected as the current setting. (In Windows 3.1, the setting is named[...]

  • Page 53

    Custom Printing 3-16 Choosing Paper Size and Orientation Options Follow these steps to select the Paper Size and Orientation options: 1. Create your image or document in your application. 2. Open the File menu and select Page Setup . You see the Page Setup dialog box: 3. Click the Paper Size pop-up list to select the size of paper you loaded in the[...]

  • Page 54

    Custom Printing 3-17 If you don’t see the exact size you need in the list, you can create a custom paper size; see page 3-18 for instructions. 4. Select the direction of printing on the page using the Orientation options. To print your document oriented as shown in one of the following printer graphics, select the options listed below it. 5. To u[...]

  • Page 55

    Custom Printing 3-18 Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the Paper Size list. This is useful if you’re printing a custom size document, such as a banner. You can select any width from 3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches. Follow these steps to create a custom paper si[...]

  • Page 56

    Custom Printing 3-19 Selecting Print Order Options Follow these steps to use the Collate and Reverse Order options: 1. Open your application program’s File menu and select Print . 2. Click the Layout button. You see the Layout dialog box: 3. If you’re printing multiple copies of a multi-page document and you want the copies printed in sets, cli[...]

  • Page 57

    Custom Printing 3-20 Selecting Print Layout Options Your printer software’s print layout options let you reduce or enlarge almost any size document to print on your printer. You can also select options to proof multiple pages on one sheet of paper, add page frames, and add a predefined or custom watermark. For Windows 95 and Windows NT instructio[...]

  • Page 58

    Custom Printing 3-21 For example, if your document size is 11 × 17 inches, select Ledger 11 × 17 in . This paper size is too large to fit in your printer, so you’ll need to proportion it to fit on a smaller paper size (by reducing the document size). If your document size is 5 × 8 inches, but you want it to fit in the maximum area on Letter-si[...]

  • Page 59

    Custom Printing 3-22 The selected Paper Size , reduction percentage, and Output Paper settings now appear on the printer graphic. If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7. 5. Click the Layout tab. You see the Layout dialog box: Paper Size setting reduction percentage Output Paper setting[...]

  • Page 60

    Custom Printing 3-23 6. Select one of the following proportional printing options: ◗ Select Normal to set the print proportion to 100%. ◗ Select Fit to Page to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The Paper Size option beneath the Fit to Page option becomes active; select the size of paper[...]

  • Page 61

    Custom Printing 3-24 Follow these steps to use the Print Layout options: 1. To print multiple pages of your document on one sheet of paper, select either the 2 Pages or 4 Pages radio button. 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click the Page O[...]

  • Page 62

    Custom Printing 3-25 Follow the steps in the correct section below to add a predefined or custom watermark. 1. To turn on the watermark feature, click the Watermark checkbox. 2. The default watermark is Confidential . To change the watermark or specify how it appears, click the Watermark Settings button. You see the following dialog box: 3. To sele[...]

  • Page 63

    Custom Printing 3-26 4. To load a custom watermark you’ve created as a bitmap in an application program, click the User Defined button. You see the following dialog box: Click the Browse button. You see the Select a bitmap file dialog box. Navigate to the folder containing the bitmap file you want to use, select the file, and click OK . Type a na[...]

  • Page 64

    Custom Printing 3-27 ◗ Intensity sets the lightness or darkness of the watermark (from 5% to 100%) based on where you move the slide bar. 6. If you’re finished changing Layout options, click OK to close the Layout dialog box. Choosing Print Layout Options on a Macintosh Follow the steps in these sections to use options in the Layout dialog box:[...]

  • Page 65

    Custom Printing 3-28 If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to reduce the image to that size. If you want to print this image at the maximum size on Legal-size paper (8 1/2 × 14 inches), you’ll use the Fit to Page option to enlarge the document to that size. 4.[...]

  • Page 66

    Custom Printing 3-29 7. Select one of the following Fit to Page options: ◗ Select Off to set the print proportion to 100%. ◗ Select On to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The Paper Size option beneath the Fit to Page option becomes active. Now select the size of the paper you’ve load[...]

  • Page 67

    Custom Printing 3-30 Follow these steps to use the Print Layout options: 1. To print multiple pages of your document on one sheet of paper, select either 2 Pages or 4 Pages in the Pages pop-up list. 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click th[...]

  • Page 68

    Custom Printing 3-31 1. To use one of the predefined watermarks, click the arrow in the Name pop-up list in the Watermark box. Then choose one of the following options: Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate Then go to step 3. 2. To load a custom watermark you’ve created as a PICT fi[...]

  • Page 69

    Custom Printing 3-32 3. Now select the way you want the watermark to appear by choosing the following options. The Layout graphic changes to reflect all the settings you choose. ◗ Color lets you choose a color for your predefined watermark: Red , Black , Blue , Aqua , Lime , Fuchsia , or Yellow . You cannot select a color for a custom watermark; [...]

  • Page 70

    Custom Printing 3-33 Saving Custom Settings After you’ve fine-tuned your printer settings for a special project, you can save the settings as a group. Then you can quickly reuse them the next time you print a similar project. You can save up to 10 (Windows) or 8 (Macintosh) groups of settings. Follow these steps: 1. Customize your printer setting[...]

  • Page 71

    Custom Printing 3-34 Redefining Custom Settings To change the options in a customized settings group but keep the same name for it, follow these steps: 1. Select Advanced mode. Then select the name of the custom settings group you want to redefine in the Custom Settings list. 2. Change the printer settings as necessary. (If you change the Media Typ[...]

  • Page 72

    4-1 4 c Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, schedule large jobs to print later, and handle network printing. This chapter provides instructions for the following: ◗ Managing print jobs in Windows 95 and Windows NT 4.0 ◗ Managing print jobs in Windows 3.1 [...]

  • Page 73

    Managing Print Jobs 4-2 ◗ Additional monitoring features for Windows NT 4.0, which are discussed briefly on page 4-14. Using Status Monitor 2 Status Monitor 2 lets you view detailed information about your print jobs and control how you want printing monitored. To control network traffic, you may need to limit the number of systems that monitor th[...]

  • Page 74

    Managing Print Jobs 4-3 If you have more than one printer you want to monitor, you can add them using the Add Printers option in the Settings menu. To save your computer memory and reduce network traffic, you may want to delete any printers from the Status Monitor 2 list that you don’t need to monitor. To do this, click the printer in the Install[...]

  • Page 75

    Managing Print Jobs 4-4 You see the Monitoring Preferences window: If you turn on one or more of the Status Alert options, you’ll see the Status Alert dialog box when the selected condition occurs. For example, if you turn on Show when errors occur , the dialog box will appear only if a printing error occurs. If you select all the options, the di[...]

  • Page 76

    Managing Print Jobs 4-5 Using the Printer Status Window For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window: ◗ Double-click the printer name in the Installed Printers list. ◗ Click the printer name in the Installed Printers list to highlight it and click the icon or se[...]

  • Page 77

    Managing Print Jobs 4-6 To check the amount of ink you have, click the Consumables tab. To view information about your printer’s network connections and other printer resources, click the Printer Information tab. Using the Job Status Window To view detailed information on the print jobs waiting to print, you can use the Job Status window. There a[...]

  • Page 78

    Managing Print Jobs 4-7 Options in the Printer menu let you pause printing or purge all waiting print jobs, select or deselect the printer as your Windows default, and access the printer software to change default settings. The Document menu options let you pause or cancel printing of individual print jobs. First click the print job you want to pau[...]

  • Page 79

    Managing Print Jobs 4-8 4. Select Monitor from restart (to begin background monitoring on the printer after your next system restart), Monitor now (to begin background monitoring right away), or Stop monitoring now (to stop background monitoring). 5. Now set your monitoring preferences for the printer as described on page 4-3. Changing Status Monit[...]

  • Page 80

    Managing Print Jobs 4-9 4. Select the type of printer(s) you want to monitor and click Next . Monitor: EPSON TCP/IP printers_______ LPR printers _______ NetWare printers_______ local printers_______ 5. Select Monitor to monitor EPSON network printers that do not have drivers on your computer. Select Do not monitor if network traffic is a problem. T[...]

  • Page 81

    Managing Print Jobs 4-10 The monitoring interval also affects network traffic. Make the interval longer for printers at a greater distance on the network. See page 4-3 for instructions. Monitoring printers beyond routers When you monitor NetWare printers located beyond dial-up routers in a wide area network, you are likely to be charged for the lin[...]

  • Page 82

    Managing Print Jobs 4-11 2. Right-click the EPSON Stylus COLOR 850 printer icon and select Properties from the drop-down menu. You see the printer settings dialog box. 3. Click the Utility tab. You see the Utility menu: 4. Click the Speed & Progress button. Speed & Progress button basket-4.fm Page 11 Wednesday, May 13, 1998 2:36 PM[...]

  • Page 83

    Managing Print Jobs 4-12 You see this dialog box: Select the following options: ◗ High Speed Copies speeds up printing of multiple copies of the same document by using your hard disk space as a cache. ◗ Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job. See page 1-5 for information on [...]

  • Page 84

    Managing Print Jobs 4-13 Using the Spool Manager (Windows 95) The Spool Manager creates a temporary print job file and stores it in the C:TEMP or C:WINDOWSTEMP folder. The software then sends the file to your printer at the right time. To open Spool Manager while you’re printing, click the EPSON Stylus COLOR 850 icon that appears on the taskba[...]

  • Page 85

    Managing Print Jobs 4-14 Additional Monitoring Options in Windows NT 4.0 Windows NT 4.0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or r[...]

  • Page 86

    Managing Print Jobs 4-15 To open Spool Manager, do one of the following: ◗ To open it while you’re printing, click the EPSON Spool Manager icon at the bottom of your desktop. ◗ You can open Spool Manager at any time by double-clicking the Spool Manager4 icon in the EPSON program group. You see the Spool Manager window: The Spool Manager windo[...]

  • Page 87

    Managing Print Jobs 4-16 Changing the Default Spool Directory If you get an error message while printing, or printing is very slow, you can try changing your default spool directory. 1. Make a directory on your hard drive where you want Spool Manager to store print job files, for example, C:SPLTEMP. 2. Open the Spool Manager as described on page 4[...]

  • Page 88

    Managing Print Jobs 4-17 ◗ The Status Monitor alerts you to any problems that occur during printing. You can also use it at any time to see how much ink you have left. ◗ The Configuration utility lets you select how you want to be notified of printer errors and where you want print job files stored. Using Monitor3 The Monitor3 utility lets you [...]

  • Page 89

    Managing Print Jobs 4-18 Monitoring Print Jobs with Monitor3 While you’re printing, click the EPSON Monitor3 icon on the Application menu at the right end of the menu bar. You see the following dialog box: You can track the printer’s progress with the current job and select a job that is currently printing or waiting to print and cancel, pause,[...]

  • Page 90

    Managing Print Jobs 4-19 2. Click the Utility button. You see the Utility menu: 3. Click the EPSON StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the Status Monitor window: 4. To update the ink level check, click the Update button. To close the Status Monitor dialog box, click OK . For information ab[...]

  • Page 91

    Managing Print Jobs 4-20 Selecting Configuration Options You can configure the way you want the printer to handle error messages, warnings, ink level checks, and temporary spool folders in the Configuration Settings dialog box. Follow these steps: 1. Choose Page Setup or Print from the File menu in your application. You see a printer settings dialo[...]

  • Page 92

    Managing Print Jobs 4-21 ◗ Temporary Spool folder and Temporary High Speed Copies folder let you select the folders on your hard disk that store the temporary print job and high speed multiple-copy print job files created when you send a job to the printer. Click the Select button to change the folder from the default folder shown. ◗ Click the [...]

  • Page 93

    5-1 5 It’s easy to keep your EPSON Stylus COLOR 850N printer working at its best. Just follow the simple instructions in this chapter for replacing ink cartridges, performing routine maintenance, and moving the printer in these sections: ◗ Replacing an ink cartridge ◗ Cleaning the print heads ◗ Aligning the print heads ◗ Cleaning the prin[...]

  • Page 94

    Maintenance and Transportation 5-2 When the A color ink out light comes on, you can continue to print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose Black as the Ink setting in your printer software. Removing an Empty Ink Cartridge You can replace a cartridge when the B black or A color ink [...]

  • Page 95

    Maintenance and Transportation 5-3 5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.) 6. Lift the cartridge out of the printer and dispose of it carefully. 7. Follow the steps in the next section to in[...]

  • Page 96

    Maintenance and Transportation 5-4 Installing the New Cartridge Once you have removed the empty cartridge, you’re ready to install the new one. Follow these steps: 1. Remove the new ink cartridge from its packaging. 2. Remove only the yellow part of the tape seal on top as shown below. Don’t pull off the white portion or try to remove the clear[...]

  • Page 97

    Maintenance and Transportation 5-5 5. If you need to replace the other ink cartridge, follow the steps under “Removing an Empty Ink Cartridge,” and then steps 1 through 4 under “Installing the New Cartridge.” 6. Press the E load/eject button and close the printer cover. The printer moves the print heads and begins charging the ink delivery [...]

  • Page 98

    Maintenance and Transportation 5-6 Cleaning the Print Heads If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly. Cleaning the print heads uses ink, so clean them only if print quality declines. You can clean the pri[...]

  • Page 99

    Maintenance and Transportation 5-7 6. Make sure paper is loaded in the printer and click Print nozzle check pattern (Windows) or Confirmation (Macintosh). Then click Next . See page 5-8 for instructions on examining the nozzle check pattern. If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after [...]

  • Page 100

    Maintenance and Transportation 5-8 7. If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 7. Examining the Nozzle Check Pattern Examine the nozzle check pattern you print. It should look something like this, with the l[...]

  • Page 101

    Maintenance and Transportation 5-9 Using the Print Head Alignment Utility Follow these steps to run the utility (Windows or Macintosh): 1. Make sure the printer is turned on and paper is loaded. 2. Access the printer settings dialog box as described in Chapter 1. 3. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Util[...]

  • Page 102

    Maintenance and Transportation 5-10 Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following these steps: 1. Turn off the printer, unplug the power cord, and disconnect the network cable. 2. Remove all the paper from the sheet feeder. 3. Clean the exterior of the printer with a soft, damp cl[...]

  • Page 103

    6-1 6 FCC Compliance Statement For United States Users This Ethernet card has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equ[...]

  • Page 104

    Using the Ethernet Card 6-2 Using the Ethernet Card Your EPSON Stylus COLOR 850N includes an EPSON Type B Ethernet interface card. This card allows you to connect your printer to a network using 10BASE-T or 10BASE2 cables. If you have Windows 95, Windows NT 4.0, or Windows 3.1x with NetWare, Windows NT 4.0 or Windows 95 with TCP/IP, or Macintosh wi[...]

  • Page 105

    Using the Ethernet Card 6-3 The LED lights help you monitor the Ethernet card. The status sheet button lets you print out detailed information about the card and its configuration on the network. The following sections tell you how to use the card: ◗ Printing a Status Sheet ◗ Reading the Indicator Lights ◗ Resetting the Ethernet Card ◗ Init[...]

  • Page 106

    Using the Ethernet Card 6-4 Reading the Indicator Lights The indicator lights on the Ethernet card plate provide you with the basic printer and network status. ◗ The green data transmission light blinks when the Ethernet card is sending data. ◗ The red and green status lights indicate the following: Resetting the Ethernet Card When the Ethernet[...]

  • Page 107

    Using the Ethernet Card 6-5 Initializing the Ethernet Card You only need to initialize the card under the following conditions: ◗ The first time you connect the printer to a network. ◗ EPSON Net! cannot recognize the card because its settings are incorrect. ◗ You reinstall the card in a different printer. To initialize the card, make sure the[...]

  • Page 108

    Using the Ethernet Card 6-6 Installing the DLC Protocol Make sure Windows NT is running, and follow these steps to install DLC: 1. Open the Control Panel. 2. Double-click the Network icon. 3. Click the Protocols tab and then click Add . 4. Select DLC Protocol from the Select Network Protocol list, and click OK . 5. Follow the instructions on the sc[...]

  • Page 109

    Using the Ethernet Card 6-7 7. Select the target node address from the Card Address list. Make sure this address matches the one listed under Node Number on the status sheet. 8. Click the Timers button and select the Job Based option. Then click Close . 9. Click Next , then follow the instructions on the screen for the DLC printer driver installati[...]

  • Page 110

    Using the Ethernet Card 6-8 3. Open the OS/2 directory on your CD-ROM drive and go to the REDIRECT directory for your network protocol: ◗ For TCP/IP, type CD TCPIPREDIRECT and press Enter . ◗ For NetBEUI, type CD NETBEUIREDIRECT and press Enter . 4. Copy the redirection files to your root directory. ◗ For TCP/IP, copy RPRINT.EXE and RSTAT.E[...]

  • Page 111

    Using the Ethernet Card 6-9 If several ports are redirected, RSTAT returns a message similar to the following: ITC Remote Print Servers active for LPT1—Printer Busy ITC Remote Print Servers active for LPT2—Printer Ready ITC Remote Print Servers active for LPT3—Printer Ready Setting Up Piping to the Printer To set up piping, you first need to [...]

  • Page 112

    Using the Ethernet Card 6-10 5. Copy all the files in the PIPES directory to the remote print service directory (substitute the CD-ROM or diskette drive letter for D): ◗ For TCP/IP, type: COPY D:OS2TCPIPPIPE*.* C:EPNET ◗ For NetBEUI, type: COPY D:OS2NETBEUIPIPE*.* C:EPNET 6. Type CDEPNET to change to the remote print service director[...]

  • Page 113

    Using the Ethernet Card 6-11 5. Create an initialization file in the remote print service directory: ◗ For TCP/IP, type: REMPRT <card serial number> <port name> ◗ For NetBEUI, type: REMPRT3 <card serial number> <port name> 6. To ensure that remote print service is initialized each time you start your workstation, edit th[...]

  • Page 114

    Using the Ethernet Card 6-12 Sharing a Printer Among Several Workstations To set up two or more IBM LANServer workstations, use piping to configure a unique port name for each workstation instead of for each printer by following these steps: 1. Complete the steps in “Copying the Piping Software” on page 6-9. 2. From your workstation’s remote [...]

  • Page 115

    Using the Ethernet Card 6-13 Configuring for UNIX The printer’s Ethernet card supports many standard UNIX commands and can be configured from any computer on the network without using the utility program. The EPSON Stylus COLOR 850N functions as a remote printer for systems using TCP/IP Ethernet transfer with remote printing protocol (lpr) or sta[...]

  • Page 116

    Using the Ethernet Card 6-14 Then, follow these steps to set up the printer: 1. Add an entry in the ARP table that assigns an IP address to the hardware address of the Ethernet card, as follows: arp -s <IP address> <hardware address> For example, add an entry like this: arp -s 192.1.1.6 00-00-48-92-BD-9A 2. Start a continuous “ping”[...]

  • Page 117

    Using the Ethernet Card 6-15 If the card responds, you are ready to print. If not, print a status sheet (described on page 6-3) and check the IP address to make sure it is the same as the IP address in the /etc/hosts file. If you used the IP address to test the connection, make sure you entered it correctly. Setting Up the Printer as a Remote Print[...]

  • Page 118

    Using the Ethernet Card 6-16 For example, if you want to set up the EPSON Stylus COLOR 850N (with an Ethernet card name of Printer and redirected from local printer lp) as PRINTRA, which prints ASCII files with carriage returns, type the following: :lp : rm = Printer : rp = lpa : sd = /var/spool/PRINTRA: 3. Repeat steps 1 and 2 for each remote prin[...]

  • Page 119

    Using the Ethernet Card 6-17 Follow these steps to print using ftp: 1. Establish a connection to the EPSON Stylus COLOR 850N by typing: ftp open <printer name> 2. To send the print job, type the following command with any special commands or filters you want to use: send <filename> For example to use ftp to send a file named txtfile in [...]

  • Page 120

    Using the Ethernet Card 6-18 If you create a printer with the SCO administration program (SYSADMSH), the printer model scripts are copied to the following directory: /usr/spool/lp/admins/lp/interfaces You can place a script directly into your interface directory, or you can type the following: /usr/lib/lpadmin-pPRINTER-v/dev/null-i/etc/ INTERFACESC[...]

  • Page 121

    Using the Ethernet Card 6-19 Script 2 The following script should have the same name as the name you gave the printer. TEMPFILE=/tmp/ftpprint.$$ printer=’epsonprt’ /usr/spool/lp/model/standard “$@” >$TEMPFILE ftp -n $printer <<EOF send $TEMPFILE quit EOF rm $TEMPFILE exit Script 2 intercepts the print command and runs another print[...]

  • Page 122

    Using the Ethernet Card 6-20 3. When you see a screen requesting information similar to the entries below, fill in the required data. For example: 4. Check the entry for your queue under Remote Printer Queue devices. It lists the queue name and printer capabilities. 5. Use MANAGE LOCAL PRINTER SUBSYSTEM and LOCAL PRINTER QUEUES to start the queue. [...]

  • Page 123

    Using the Ethernet Card 6-21 Setting Up for HP-UX Systems You can use either ftp or rlp (lpr) to print from an HP-UX system. You use the SAM utility to set up both. Before starting SAM, enter a unique IP address and host name in the /etc/hosts file. See “Setting Up the Printer as a Network Device” on page 6-13 for information on assigning an IP[...]

  • Page 124

    Using the Ethernet Card 6-22 2. Create a model script. For example, type: vi/usr/spool/lp/model/lan.model 3. Type the following: MODEL=’basename $0’ REALMODEL=’echo $0 /sed -e “s%$MODEL %model.lan/$MODEL%”’ #This variable may be initialized when the script is installed in the spooler. PERIPH= if (“$PERIPH”=””) then PERIPH=$MODEL[...]

  • Page 125

    Using the Ethernet Card 6-23 Using Print Server Mode In Print Server mode, the Ethernet card in your printer performs all print server functions and can service up to 32 queues and eight file servers. No VAP (Value-Added Process) or NLM (NetWare Loadable Module  ) is required. When you send a print job from your application, the file server assi[...]

  • Page 126

    Using the Ethernet Card 6-24 this once, at the time of installation. However, as with all Novell remote printers, the card’s print speed is slower in Remote Printer mode than in Print Server mode. The main advantage of Remote Printer mode is that connection to a file server is not required, making this mode desirable in installations with limited[...]

  • Page 127

    Using the Ethernet Card 6-25 3. From the Installation Options screen, select Product Options and press Enter . 4. From the Other Installation Items/Products list, select Configure Network Protocols and press Enter . 5. From the Internetworking Configuration list, select Protocols and press Enter . 6. From the Protocol Configuration list, select IPX[...]

  • Page 128

    Using the Ethernet Card 6-26 Finding Additional Resources for Using TCP/IP The following books provide information on setting up and using TCP/IP: Microsoft Windows 95 Resource Kit (Redmond: Microsoft Press, 1995) ISBN: 1-55615-678-2 Microsoft Windows NT Workstation Resource Kit (Redmond: Microsoft Press, 1996) ISBN: 1-57231-343-9 Marshall Wilensky[...]

  • Page 129

    7-1 7 As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed. This chapter covers the following problems and solutions: ◗ Diagnosing problems ◗ Improving p[...]

  • Page 130

    Troubleshooting 7-2 ◗ To determine whether the problem is caused by the printer itself, run a self test. See page 7-3 for instructions. ◗ You can use the printer’s hex dump mode to pinpoint communication problems. See page 7-4 for instructions. ◗ For the latest information, check the Help programs and the ReadMe files in the Epson program g[...]

  • Page 131

    Troubleshooting 7-3 Running a Self Test You can run a self test to determine whether the problem comes from the printer itself or some other source. ◗ If the results are satisfactory, the problem lies in your software settings, the interface cable, or your computer. ◗ If the self test does not print correctly, you have a problem with your print[...]

  • Page 132

    Troubleshooting 7-4 Using Hex Dump Mode You can use the printer’s hex dump mode to identify problems if you know how to interpret hex code. Or, you can fax the hex printout to a technical support representative. Follow these steps: 1. Make sure the printer is turned off and has paper loaded in it. 2. Open the cover. 3. Hold down the E load/eject [...]

  • Page 133

    Troubleshooting 7-5 ◗ Make sure Economy mode is turned off in the printer software, as described in Chapter 3. ◗ Replace the ink cartridges as described in Chapter 5. (Check the status of the B black and A color ink out lights first.) Here are some detailed solutions to specific print quality problems. Printed image has horizontal banding. Vert[...]

  • Page 134

    Troubleshooting 7-6 The printed image has incorrect or missing colors. The printed image is faint or has gaps. Possible cause Solution The Ink option is set to Black . Change the Ink setting to Color . See Chapter 1 for instructions. The Media Type setting doesn’t match the loaded paper. Make sure the Media Type setting matches the paper you’re[...]

  • Page 135

    Troubleshooting 7-7 The printed image is blurry or smeared. The loaded paper is damaged, old, or dirty. Remove the paper and reload a new stack with the printable side face up. See Chapter 2 for instructions. The ink cartridges are low on ink. Check the B black and A color ink out lights to see which cartridge you may need to replace. See Chapter 5[...]

  • Page 136

    Troubleshooting 7-8 Solving Printing Problems If the printer won’t print, first check that: ◗ The printer is turned on and the P power light is on. ◗ Paper is loaded in the printer. ◗ The printer is plugged into a working electrical outlet that’s not controlled by a switch or timer. ◗ The network cable is securely connected to the print[...]

  • Page 137

    Troubleshooting 7-9 The S paper out light is flashing or on. A B black or A color ink out light is flashing or on. The S and P lights are flashing. Printing is stalled. In Windows 95/3.1x, delete the stalled print jobs in Spool Manager; see Chapter 4 for instructions. In Windows NT, use the despooler. On a Macintosh, delete stalled print jobs using[...]

  • Page 138

    Troubleshooting 7-10 All the lights are flashing. The printer has finished charging the ink cartridge, but the P power light is still flashing. Solving Printer Software Problems If you have trouble with your printer software, first check that your printer is selected as the default Windows printer or as the current printer in the Macintosh Chooser;[...]

  • Page 139

    Troubleshooting 7-11 After you install your printer software, you see the Windows 95 New Hardware Found window. You see a spooling error message (Windows). You see a memory error message (Macintosh). In Windows 95, the Status Monitor 2 window doesn’t appear. Possible cause Solution An operating system error has occurred. Click Do not install a dr[...]

  • Page 140

    Troubleshooting 7-12 Printing is too slow. Your printer icon doesn’t appear in the Chooser (Macintosh). The “SC 850AT cannot be used” message appears (Macintosh ) . You’re using ScanDisk. Before using ScanDisk, turn off background monitoring in Status Monitor 2. (See page 4-7 for instructions.) Then turn it back on when you’re finished us[...]

  • Page 141

    Troubleshooting 7-13 Fixing Paper Problems To avoid most paper handling problems, do the following: ◗ Use smooth, high-quality media designed for ink jet printers that meets the media specifications in Appendix C. ◗ Follow all loading and handling instructions included with the media. ◗ Load the media with the printable side face up as descri[...]

  • Page 142

    Troubleshooting 7-14 Paper jams inside the printer. Paper doesn't eject fully or is wrinkled. Try this Then do this Turn off your printer, open the cover, and remove all the paper that’s inside, including any little pieces that may have torn off. Load more paper in the printer, following the instructions in the Setup Guide and in Chapter 2. [...]

  • Page 143

    Troubleshooting 7-15 Solving Miscellaneous Printout Problems If your printout results are not what you expected, try these solutions. Characters are incorrect or garbled. The image is inverted as if viewed in a mirror. The image size or position is incorrect. Possible cause Solution Your printer is not selected in your application or as the Windows[...]

  • Page 144

    Troubleshooting 7-16 The margins are incorrect. A portion of your image doesn’t print (Macintosh). The printer prints blank pages. Possible cause Solution Margins are set incorrectly in your application software. Check your software documentation for instructions on selecting the correct margins for your paper size. Make sure the margins are with[...]

  • Page 145

    Troubleshooting 7-17 Solving Network Problems If any computer on the network can’t see the Ethernet card or the network, or isn’t able to send print jobs, first check that: ◗ The printer is turned on and the P power light is on. ◗ All the computers (such as the print server), hubs, and gateways in the pathway from your computer to the print[...]

  • Page 146

    Troubleshooting 7-18 The IP addresses aren’t working correctly on all the computers. Pinging the card gives you no results (UNIX or Windows 95). Your computer can’t communicate with the Ethernet card. Possible cause Solution The IP addresses you set are conflicting or incorrect. Check all the computers carefully to make sure they have different[...]

  • Page 147

    Troubleshooting 7-19 Windows NT clients can’t print. NetWare clients cannot print. You cannot monitor NetWare print servers beyond the routers. Your printer icon doesn’t appear in the Chooser (Macintosh). Possible cause Solution The client’s permission to print was deleted or disabled. Add the CREATOR OWNER status by clicking the Add button o[...]

  • Page 148

    Troubleshooting 7-20 Uninstalling Printer Software If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software, follow the steps in this section. To uninstall software in UNIX, OS/2, and DOS, see your operating system’s documentation or your network administrator for instructions. Windows 95/NT[...]

  • Page 149

    Troubleshooting 7-21 Windows 3.1 EPSON Net! Instructions 1. Double-click the File Manager icon. 2. Select the C:EPNET folder (or wherever you installed your EPSON Net! files). 3. Select Delete from the File menu, click OK , and then click Yes . 4. In Program Manager, select the EPSON Net! icon. Then select Delete from the file menu and click Yes t[...]

  • Page 150

    A-1 A If you are using Windows, you can use the Make Floppy Diskettes utility on your CD-ROM if you don’t have a CD-ROM drive on a computer that needs to use the printer. For Macintosh, OS/2, or DOS, you need to copy the files from the CD onto diskettes. (See the list of software and directories on page A-4.) The following sections describe how t[...]

  • Page 151

    Using Floppy Diskettes A-2 You see the EPSON Installation Program screen: If the screen does not appear, go to My Computer and double-click the Epson CD-ROM icon to start the EPSON Installation program. 2. Select which program you want and click OK . You see a screen like the following: The screen lists the number of diskettes you need and lets you[...]

  • Page 152

    Using Floppy Diskettes A-3 You see a screen similar to the following: 4. Click Copy to copy the first diskette. You see a screen showing the progress as the files are copied to the diskette. For multiple diskettes, when the first diskette is finished, the installer prompts you to insert disk 2. Make sure you label each diskette in order as you crea[...]

  • Page 153

    Using Floppy Diskettes A-4 Copying Files Manually If you don’t have a Windows computer and you need to create diskettes, see the table below to find the directory on the CD-ROM where your files are located: *Substitute your CD-ROM drive letter for D. Installing EPSON Net! If you have the following network configurations and operating systems, you[...]

  • Page 154

    Using Floppy Diskettes A-5 Installing EPSON Net! in Windows 1. Insert the EPSON Net! diskette in your drive. 2. In Windows 95 or NT 4.0, click Start , then click Run . In Windows 3.1x, select Run from the File menu in Program Manager. 3. For NetWare, type A:WINDOWSINSTALL and click OK . (If your diskette drive is not A, substitute the correct let[...]

  • Page 155

    Using Floppy Diskettes A-6 Installing Status Monitor 2 EPSON Status Monitor 2 is a single utility that you install on your computer in two parts. For each system that will monitor the printer, make sure you install the network part and the EPSON Stylus COLOR 850 part of EPSON Status Monitor 2. Follow these steps to install EPSON Status Monitor 2: 1[...]

  • Page 156

    Using Floppy Diskettes A-7 9. If you’re using NetWare, set the number of hops (0 to 15) and click Next . Number of hops: _______ 10. Check the current settings and click Next to install the software. When the installer prompts you, insert the second diskette. 11. When you see the Setup Complete screen, select No and click Finish . 12. Insert Stat[...]

  • Page 157

    Using Floppy Diskettes A-8 Installing the Printer Software (Driver) in Windows Follow these steps to install your printer software: 1. Insert diskette 1 in your drive. 2. In Windows 95 or NT 4.0, click Start , then click Run . In Windows 3.1x, select Run from the File menu in Program Manager. 3. Click OK and follow the instructions on the screen to[...]

  • Page 158

    B-1 B EPSON offers a variety of accessories for your EPSON Stylus COLOR 850N printer, from replacement ink cartridges to special ink jet paper and other creative media. To purchase EPSON accessories, contact your local printer retailer. You can also purchase ink cartridges, EPSON media, and manuals from EPSON Accessories at (800) 873-7766 (U.S. sal[...]

  • Page 159

    EPSON Accessories B-2 EPSON Photo Quality Glossy Film Letter A4 4.1 × 5.8 (A6) S041072 S041071 S041107 EPSON Photo Paper 4 × 6 Letter A4 Panoramic S041134 S041141 S041104 S041145 EPSON Photo Sticker Kit (CD-ROM and paper) EPSON Photo Stickers (refill) 4.1 × 5.8 (A6) 4.1 × 5.8 (A6) S041144-KIT S041144 EPSON Photo Quality Ink Jet Cards 4.1 × 5.8[...]

  • Page 160

    C-1 C Printing Printing method On-demand ink jet Nozzle configuration 128 black nozzles (32 × 4, staggered) 64 color nozzles × 3 (cyan, magenta, yellow) Printable columns and printing speed Technica l Specifications Character pitch (characters per inch) Printable columns Printing speed (characters per second) Draft Normal 10 80 533 400 12 96 640 [...]

  • Page 161

    Technical Specifications C-2 Resolution Maximum 1440 × 720 dpi Input buffer 32KB Print direction Bidirectional with logic seeking for text and graphics Control code ESC/P 2 ™ and expanded raster graphics code IBM X24E emulation code Line spacing 1/6-inch (default) programmable in 1/8-inch or 1/360-inch increments Paper feed speed 100 millisecond[...]

  • Page 162

    Technical Specifications C-3 Paper Notes: Since the quality of any pa rt icular brand or type of pape r may be changed by the manufactur er at any time, EPSON cannot guarantee the use of any particular brand or type of paper. Always test samples of paper stock before purchasing large q uantities or printing large jobs. Poor quality paper may reduce[...]

  • Page 163

    Technical Specifications C-4 Printable area A The minimum top margin is 0.12 inch (3.0 mm). When printing multiple sheets of glossy media, the minimum top margin is 1.2 inches (30 mm). BL The minimum left margin is 0.12 inch (3.0 mm). BR The minimum right margin is: 0.35 inch (9.0 mm) for Letter and Legal 1.10 inches (28 mm) for #10 envelopes 0.28 [...]

  • Page 164

    Technical Specifications C-5 A: The minimum top margin is 0.12 inch (3.0 mm). BL: The minimum left margin is 0.12 inch (3.0 mm). BR: The minimum right margin is 0.54 inch (14.0 mm). C: The minimum bottom margin is 0.12 inch (3.0 mm). Note: Always load paper into the sheet feeder short edge first except envelopes. Load envelopes long edge first. Ink[...]

  • Page 165

    Technical Specifications C-6 Mechanical Paper feed method Friction with auto sheet feeder, rear entry Sheet feeder capacity Maximum 100 sheets of 17 lb (64 g/m 2 ) paper Dimensions Storage Width: 18.7 inches (475 mm) Depth: 10.7 inches (274 mm) Height: 7.4 inches (177 mm) Printing Width: 18.7 inches (475 mm) Depth: 24.0 inches (610 mm) 27.2 inches [...]

  • Page 166

    Technical Specifications C-7 EMC FCC part 15 subpart B class B CSA C108.8 class B DOS Support If driver support for the EPSON Stylus COLOR 850N is not available from your software manufacturer, you can use one of the other EPSON ESC/P 2 printer drivers. Choose the first printer available from the following two lists: Black printing only ◗ LQ-870/[...]

  • Page 167

    Technical Specifications C-8 Changing control panel settings Follow these steps to change the settings listed above: 1. Make sure the printer is turned off and has paper loaded. 2. Hold down the X color cleaning button and press the P power button. The printer prints a summary of instructions for changing settings and choosing the language to use f[...]

  • Page 168

    Technical Specifications C-9 Graphics: ESC ( G, ESC ., ESC ( i, ESC ( e, ESC ( , ESC ( s Color: ESC r, ESC ( r Printing mode: ESC ( K IBM X24E emulation control codes This printer emulates the IBM Proprinter with the following commands. For detailed information, see IBM’s X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, [...]

  • Page 169

    Technical Specifications C-10 ◗ Abicomp ◗ BRASCII ◗ Roman 8 ◗ ISO Latin 1 ◗ Italic (no characters available for hex code 15) International character sets You can select a number of international character sets with the control panel or the ESC R command. Other sets can only be selected with the ESC R command. You can select additional cha[...]

  • Page 170

    G-1 Glossary 10BASE-T See twisted-pair cable . 10BASE2 See thin coaxial cable . address resolution protocol (arp) Network protocol that is part of the TCP/IP protocol suite. See also TCP/IP . AppleTalk Macintosh networking protocol. banding The horizontal lines that sometimes appear in a printed image. See also MicroWeave . buffer The portion of th[...]

  • Page 171

    Glossary G -2 dithering A halftoning method in which dots are arranged in an orderly pattern. Dithering works best for printing images with solid colors, such as charts and graphs. See also halftoning . dpi Dots per inch. The dpi measures the resolution (print quality). See also resolution . driver A software program that sends instructions to a co[...]

  • Page 172

    Glossary G-3 halftoning A method of using dot patterns to represent an image. Halftoning makes it possible to produce varying shades of gray using only black dots, or a nearly infinite array of colors using only a few colors of dots. hub A physical network device that receives, routes, and sends information from computers or peripherals to the othe[...]

  • Page 173

    Glossary G -4 print queue Print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed. print server A print server holds all the print information and performs all printing functions. The card can act as a print server when it is in print server mode, selectable through Novell Net[...]

  • Page 174

    Glossary G-5 serial interface See interface . spool manager A software program that converts print data into codes that your printer understands. status monitor A software program that allows you to check the printer’s status, such as the amount of ink remaining before printing. subnet mask A number used to separate different parts of a network, [...]

  • Page 175

    I-1 Index A Accessories , B-1 to B-2 Advanced mode, selecting , 3-2 to 3-4 Advanced settings color , 3-7 to 3-10 custom , 3-4 to 3-33 predefined , 3-2 to 3-4 saving custom , 3-34 Aligning print heads , 5-8 to 5-9 , 7-5 Automatic mode , 1-2 , 1-8 B Background printing, Macintosh , 4-16 to 4-18 Banding , 7-5 Blank pages , 7-16 Blurry printouts , 7-7 [...]

  • Page 176

    Index I-2 EPSON Accessories , 2-2 , B-1 to B-2 Customer Care Centers , 6 Electronic support services , 6 to 7 help , 6 to 7 media , 2-1 to 2-2 World Wide Web site , 6 EPSON Net! DOS , 6-25 OS/2 , 6-7 EPSON Spool Manager, see Spool Manager Error Diffusion setting , 3-6 Error notification , 4-21 ESC/P 2 control codes , C-2 , C-8 Ethernet card , 6-2 t[...]

  • Page 177

    Index I-3 J Jammed paper , 1-10 , 7-14 L Landscape setting , 3-17 Layout button , 1-9 Letterhead, see Paper Lights, using , 1-10 , 7-1 to 7-3 M Macintosh ColorSync , 3-9 to 3-10 configuration options , 4-20 to 4-21 increasing memory allocation , 4-17 managing print jobs , 4-17 to 4-21 Monitor3 , 4-16 to 4-18 printing from , 1-7 to 1-9 problems prin[...]

  • Page 178

    Index I-4 Photo Paper choosing , 1-8 , 2-2 , B-2 loading , 2-5 to 2-6 specifications , C-3 to C-5 Photo Quality glossy media choosing , 1-8 , 2-2 , B-1 to B-2 loading , 2-3 to 2-4 specifications , C-3 to C-5 Photo Quality Ink Jet Cards , 2-2 , 2-7 , B-2 , C-3 to C-4 Photo Quality Ink Jet Paper choosing , 1-8 , 2-2 , B-1 specifications , C-3 to C-4 [...]

  • Page 179

    Index I-5 Smears , 2-5 Special effects , 3-4 to 3-6 Specifications character tables , C-9 control codes , C-8 to C-9 control panel settings , C-7 DOS support , C-7 electrical , C-6 environmental , C-6 ink cartridges , C-5 mechanical , C-6 paper , C-3 to C-5 printing , C-1 to C-2 safety approvals , C-6 Speed, printing , C-1 Spool directory, changing[...]