eMachines 13 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation eMachines 13. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel eMachines 13 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation eMachines 13 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation eMachines 13 devrait contenir:
- informations sur les caractéristiques techniques du dispositif eMachines 13
- nom du fabricant et année de fabrication eMachines 13
- instructions d'utilisation, de réglage et d’entretien de l'équipement eMachines 13
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage eMachines 13 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles eMachines 13 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service eMachines en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées eMachines 13, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif eMachines 13, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation eMachines 13. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

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    Desktop PC User’s Guide[...]

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    [...]

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    i www .eMachi nes.c om Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 eMachines Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Help and Suppo rt . . . . . . . . . .[...]

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    ii www .eM achin es.com Memory card t ypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Inserting a m emory c ard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Using the CD or DVD dri ve . . . . . . . . . . . . . . . . . . . . . . . . [...]

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    iii www .eMachi nes.c om Memory card rea der . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Modem (dial -up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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    iv www .eM achin es.com[...]

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    Chapter 1 1 Getting Help • Using the eMachines Web site • Using Help and Suppor t • Using BigFix • Using online help • Contacting eMachines[...]

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    2 www .eMachi nes.c om Chapter 1: G etting Help T hank y ou f or purchasi ng our c omputer! Y ou have made an excellent decision choosing eMachines. W e are sure that you will be pleased with the outstanding q uality , reliability , and performance of your new compu ter . Each and every eMachines computer uses the latest t echnology and passes thro[...]

  • Page 9

    3 www .eMachines .com eMachi nes Web site eMachines W eb sit e eMachines' online su pport is av ailable 24 hours per da y , 7 day s per week and provid es the most current drivers, p roduct specifications, a nd information about your computer . Visit the eMachines Customer C are W eb si te at emachines.com/su pport/ . Help and Suppor t Y our c[...]

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    4 www .eMachi nes.c om Chapter 1: G etting Help Searching for a topic T o search for a to pic in Help a nd Suppor t, type a word or phras e (keywor d) in th e Search box located a t the top of any He lp and Support s creen, then click the arrow button. For each sear ch, you receive the following sear ch result types: ■ Suggested T opics - These t[...]

  • Page 11

    5 www .eMachines .com Onli ne help Online help Many programs provide information online so you can research a topic or le arn how to perform a task whil e you are using the program. Y ou can access mo st online help information by selecting a topic from a Hel p m e n u o r b y c l i c k i n g a Help button. Y ou can search for information by viewin[...]

  • Page 12

    6 www .eMachi nes.c om Chapter 1: G etting Help eMachines contac t information T o help you locate eMachine s contact information, you can find the eMachine s W eb site, Online Support, and technical support contact information on the l abel located on the front of your computer case.[...]

  • Page 13

    Chapter 2 7 Check ing O ut Y our eMa chines Computer • Identifying features • Locating your computer model and seri al n umber • Locating the Mi crosoft Cer tificate of A uthenticity • Locating the specificatio ns f or your computer • Purchasing accessor ies[...]

  • Page 14

    8 www .eMach ines.com Chapter 2: C hecking Ou t Your eMachine s Comp uter Desktop PC Fr ont Y our computer includes the follo wing components. Important Y our computer hardw are o ptions and port location s ma y v ary from the illu strat ion belo w . Model: S/No: Memor y ca rd read er (op tional ) D VD/CD drive Headpho ne jac k P ower button/ Po w [...]

  • Page 15

    9 www .eMachine s.com Desktop PC Fron t Component Icon Description D VD/CD dr i ve Use this drive to lis ten to audio CDs, ins tall ga mes and prog rams, w atch D VDs , and stor e large fil es onto rec ordab le discs (dependin g on driv e type). This driv e ma y be a CD , recordable CD , D VD , or record able D VD drive . T o iden tify y our driv e[...]

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    10 www .eMach ines.com Chapter 2: C hecking Ou t Your eMachine s Comp uter Desktop PC Bac k Y our computer includes the follo wing components. Important Y our computer hardw are o ptions and port location s ma y v ary from the illu strat ion belo w . Modem j ac k Pa ra l l e l po r t Serial port PS/2 k e yboard PS/2 mous e port V oltage s w i tch P[...]

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    11 www .eMachine s.com Des ktop PC Back Component Icon D escription V olta ge switch Before tu r ning on your comp uter , m ak e s ure th at thi s switch is in the c orrect positio n fo r the correc t powe r av ailable . The s witch is preset a t the f actory with the correc t vo ltage f or your area. In the Un ited States , the utili ty po wer is [...]

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    12 www .eMach ines.com Chapter 2: C hecking Ou t Your eMachine s Comp uter IEEE 1394 ports (option al) Plug an IEEE 1394 (also known as Fire wire ® or i.Link ® ) de vice (such a s a digita l camcorder) into one of these 6-pin IEEE 1394 por ts. For m ore i nf or mat ion, se e “Install ing a printer , scan ner , or oth er peripher al de vice” o[...]

  • Page 19

    13 www .eMachine s.com Ident ifying your mo del Identifying y our model eMachines model and serial number The label on the front of your computer case c ontains info rmation that identifies your computer model and seri al number . eMachines Customer Care will need this information if you call for assistance. Microsof t C er ti ficat e of Authentici[...]

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    14 www .eMach ines.com Chapter 2: C hecking Ou t Your eMachine s Comp uter[...]

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    Chapter 3 15 Getting Star ted • Using your computer saf ely • Protecting your computer from power source problems • T ur ning y our compu ter on and off • Adjusting the volume • Using the ke yboard and the mouse • Using the computer disp la y • Installing per ipheral de vices[...]

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    16 www .eMachines .com Chapter 3: G etting St arted W orking safely Before using your c omputer , read the following recommendati ons for setting up a safe and comfortable work are a and avoiding discomfor t and strain. Reducing e ye str ain Sunlight or bright indoor lighting should not re flect on the monitor screen or shine directly into your eye[...]

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    17 www .eMachi nes.c om Worki ng safely ■ Adjust the height of the computer desk so your hands and arms are positioned parallel to the f loor when you use the keyboard and mouse. If the desk is n ot adjustable or is too tall, consider using a keyboard drawer . ■ Use an ad justable chair t hat is comfor table, distrib utes your wei ght evenly , [...]

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    18 www .eMachines .com Chapter 3: G etting St arted Pr otec ting from po wer sourc e problems During a power surge, the voltage level of electricity coming into your co mputer can increase to far above normal leve ls and cause data loss or system damage. Protect yo ur computer and perip heral devices by connecting th em to a sur ge pro tect or , wh[...]

  • Page 25

    19 www .eMachi nes.c om Starting your comput er T o set the voltage selection switch: ■ Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. Star ting y our computer T o start your computer: 1 Connect the cables to your computer . See the setup poster . 2 T urn on your comput er . 3 If you[...]

  • Page 26

    20 www .eMachines .com Chapter 3: G etting St arted W aking up yo ur co mputer When you ha ve not used your computer f or several minutes or h ave not turned o ff your computer , it may enter a power-saving mo de called Sta ndb y . While in Standby , the power indicator flashes. If your computer is in Sta ndby mode, move the mouse or press the powe[...]

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    21 www .eMachi nes.c om Res tarting (reboo ting) yo ur computer Restar ting (rebooti ng) y our computer If your computer does not respon d to keyboard or mouse input, you ma y have to close programs tha t are not responding. If closin g unresponsive pro grams does not restore y our computer to norma l operation, you may have to restart (reboot) you[...]

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    22 www .eMachines .com Chapter 3: G etting St arted U sing the ke ybo ard Enhanced k eyboard Standa rd keyboard Functio n keys Indicators Windo ws k ey s Applica tion key Directi onal key s Numeric key pad Editing bu ttons Int er ne t butto ns Audio playback but tons Na vigation keys Functio n keys Indicators Wind ows ke ys Appl ication key Direc t[...]

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    23 www .eMachi nes.c om Using the k eyboard K eyboard fea tures The keyboard has several d if ferent types of key s a nd buttons. Y our key board also has status indicators that sho w which keyboard feature is active. Feature Icon Description Editing b uttons Use these b uttons to cop y , cut, and paste . Functio n ke ys Star t prog ram ac tions . [...]

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    24 www .eMachines .com Chapter 3: G etting St arted U sing the mouse The mo use i s a device that c ontrols the pointer movemen t on the computer displa y . This illustration shows the st andard mouse. As you move the mouse, the poi nter (arrow) on the display moves in the same direction. Y ou can use the left and right buttons on the mouse to sele[...]

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    25 www .eMachi nes.c om Usi ng th e mo use For instructions on how to clean the mouse, see “Cl eaning the mouse” on pa ge 42 . To . . . D o t h i s . . . Mov e the pointer on th e compu ter displ a y Mo ve th e mouse a round o n the mous e pad. If y ou run out of spac e on y our mouse pad and ne ed to mo v e the po inter f ar ther , pick up the[...]

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    26 www .eMachines .com Chapter 3: G etting St arted C onnec ting the modem Y our computer has a built- in 56K modem that you can use to co nnect to a standard telephone line. T o connect the modem: 1 Insert one end of the modem cable into the modem jack on the back of your computer . 2 Insert the other end of the modem cable into a telephone wall j[...]

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    27 www .eMachi nes.c om Conn ecting to a wired E thernet network C onnec ting to a wir ed Ethernet network Y our compute r has a network j ack that you can use to co nnect to a 10/100 wired Ethernet network. T o connect to a wired Ethernet network: 1 Insert one end of th e network cable into the network ja ck on the back of your computer . 2 Insert[...]

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    28 www .eMachines .com Chapter 3: G etting St arted Installing a prin ter , scanner , or other peripher al de vice Y our computer has o ne or more of the following ports: IE EE 1394 (also known as Firewire ® or i.Link ® ), Universal Serial Bus (USB), serial, a nd parallel. Y ou use these ports t o connect peripheral devices such as printers, scan[...]

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    Chapter 4 29 Using Drives and P or ts • Using the diskette dr iv e • Using the memor y card reader • Using CD or D VD dr iv es[...]

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    30 www .eMachine s.com Chapter 4: U sing Drives and P orts U sing the diskette driv e The optional diskette d rive uses 3.5-inch diskettes (sometime s called floppy disks). Diskettes are useful for storing files or transferring f iles to another computer . T o use a diskette: 1 Insert the diskette into th e diskette drive with the label facing up. [...]

  • Page 37

    31 www .eMa chines.c om Using the m emory card read er U sing the memor y card reader Y ou can use the optional memo ry card reader to transfer pictures from a digita l camera to your computer . Y ou can also use the memory card reader to transfer dat a between your c o m p u t e r a n d a d e v i c e t h a t u s e s m e m o r y c a r d s , s u c h[...]

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    32 www .eMachine s.com Chapter 4: U sing Drives and P orts Inser ting a memory card T o use a memor y card: 1 Insert the memory card into the memory card slot as indicated in th e previous table. 2 T o access a file on the memory card, click Start , then click My Computer . Double-click the drive letter (for example, the E: drive) , then double-c l[...]

  • Page 39

    33 www .eMa chines.c om Using the CD or DVD drive U sing the CD or D VD drive Y ou can use your computer to enjo y a wide variety of multimedia features. Identifyin g driv e ty pes Y our computer may contain o ne of the following drive types. L ook on the front of the drive for one or more of the following logos: If your dr ive has th is logo... Th[...]

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    34 www .eMachine s.com Chapter 4: U sing Drives and P orts Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. 2 Place the disc in the t ray with the label facing up. 3 Press the eject button to close the tray . Important Some m usic C Ds ha ve cop y protect ion softw are . Y ou ma y not be a ble to p lay[...]

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    35 www .eMa chines.c om Using the CD or DVD drive Pla ying a CD Use the music progra m or Wi ndows Media Pl ayer on your computer to: ■ Play music CDs ■ Create MP3 music files fro m your music CDs ■ Edit music track information ■ Use your music fil es to build a music library ■ Listen to Internet Radio Pla ying a D VD A Digital V ersatile[...]

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    36 www .eMachine s.com Chapter 4: U sing Drives and P orts[...]

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    Chapter 5 37 Maintaining Y our Compute r • Car ing f or your computer • Updating Windows • Protecting your computer from vir uses • Cleaning your computer • Restor ing y our system • Opening the computer case • Adding memor y and re placing the batter y[...]

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    38 www .eMachi nes.c om Chapter 5: M aintaining Your Computer Ca ring for y our computer T o extend the life of your computer: ■ When transporting your computer , we recommend that you put it in the or iginal packag ing ma terial s. ■ Keep diske ttes and your computer aw ay from magnetic fields. Mag netic fields can erase data on both diskettes[...]

  • Page 45

    39 www .eMac hines .com Protecti ng your compute r from viruses Pro te c t i ng you r co m p uter from viruses A virus is a p rogram that attaches its elf to a file on a computer , then sp reads from o ne computer to another . V iruses can damage data or c ause your computer to malfunctio n. Some viruses go undetected for a pe riod of time because [...]

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    40 www .eMachi nes.c om Chapter 5: M aintaining Your Computer 2 Click Scan for Viruses . 3 Click the type of sc an you want to make in the Scan for Viruses area, then und er Actions, click Sc an . T o remove a vi rus: 1 If Norton AntiV irus finds a virus , follow all on-screen instructions to remove the virus. 2 T urn off your computer and leave it[...]

  • Page 47

    41 www .eMac hines .com Cleaning your com puter T o update Norton AntiVirus: 1 Make sure that you are connected to the Internet. 2 Click Star t , All Programs , Norton AntiVirus , then click LiveUpdate - No r ton AntiVirus . The LiveUp date wizard opens. 3 Follow the on-screen instructio ns to update your Norton AntiV irus pr ogra m with the latest[...]

  • Page 48

    42 www .eMachi nes.c om Chapter 5: M aintaining Your Computer Y our computer is cooled by air cir culated through the vents on th e case, so keep the vents free of dust. W ith your computer turned off and unplugged, brush t he dust away from the vents with a damp cl oth. Be careful not to drip any water into the vents. Do no t attempt to clean dust[...]

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    43 www .eMac hines .com Cleaning your com puter T o clean your track ball mouse: 1 T urn the mouse upside down. 2 Rotate the retaining ring on the bottom of the mouse counter-c lockwise, then remove the retaining ring and mouse ball. 3 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. 4 Clean the mouse roll ers with a cotton swa[...]

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    44 www .eMachi nes.c om Chapter 5: M aintaining Your Computer Clea ning C Ds or D VDs W ipe from the ce nter to the edge, not around in a cir cle, using a product made espec ially for the purpose. Restoring y our sy stem All programs that were preinst alled on your computer are available on the bac kup restore discs that you created with the recove[...]

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    45 www .eMac hines .com Preve nting static electricity discharge P re v enting sta tic elec tricity dischar ge The components inside your com puter are extremely sensitive to static electricity , also known as electrost atic discha rge (ESD). Before opening the com puter case, follow these guidelines: ■ T urn off your comput er . ■ W ear a grou[...]

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    46 www .eMachi nes.c om Chapter 5: M aintaining Your Computer Opening the case Y our computer case provides easy a ccess to internal components. Remo ving the side panel T o remove the side panel: 1 Follow the instructions in “First steps” on page 56 . 2 Shut down your computer , then disconnect the power cord and mod em, network, and all pe ri[...]

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    47 www .eMac hines .com Open ing the ca se Remo ving the fron t bezel T o remove the front bezel: ■ Position the computer where you c an grasp the top front edge of the bezel, then pull the bezel away from the case. Continue to loosen the bezel until you can remove it from the front of the case. Caution There ar e cab les connected to th e bac k [...]

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    48 www .eMachi nes.c om Chapter 5: M aintaining Your Computer Closing the case Replacing the si de panel T o replace the side panel: 1 M ak e s u re t hat al l of th e in te rn al ca bl e s a r e arranged inside the case so they w ill not be pinche d when you close the case. 2 Align the side p anel, then slide the side pan el toward the front of th[...]

  • Page 55

    49 www .eMac hines .com Closin g the case Replacing the f r ont bezel T o replace the front bezel: 1 Align the latch p ins with the computer latch ho les. 2 Press the bezel firmly into place.[...]

  • Page 56

    50 www .eMachi nes.c om Chapter 5: M aintaining Your Computer Installing memor y When you upgrade the comput er memory , make sure that you install the correct type of memory mo dule for y our compute r . Y our computer use s DIMM memory . T o install or replace DIMM mem ory: 1 Remove the side panel by following the instructions in “Removing the [...]

  • Page 57

    51 www .eMac hines .com Inst alling memor y 4 If you are remo ving a DIMM from the memo ry module bank, gently pul l the plastic tabs away from the sid es of the memory module an d remove it. - OR - If you are adding a DI MM to an empty m emory module bank, gently p ull the plastic tabs away from the sides of the memor y module bank. 5 Align the no[...]

  • Page 58

    52 www .eMachi nes.c om Chapter 5: M aintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings i n the BIOS Setup ut ility are not saved when you turn off your computer , replace the system battery . Use a battery of the same size and volt age as the original battery that was in your computer . T[...]

  • Page 59

    53 www .eMac hines .com Replac ing the system ba ttery 9 Make sure that the positiv e (+) side of th e new battery is facing up, then pr ess the battery into the socket unt il it snaps into place. 10 Replace the side pa nel by following the instruction s in “Repla cing the side panel” on page 48 . 11 Reconnec t all external cables and the power[...]

  • Page 60

    54 www .eMachi nes.c om Chapter 5: M aintaining Your Computer[...]

  • Page 61

    Chapter 6 55 T roubleshooting • T roubleshooting typical hardware and software problems • Getting telephone sup por t • Using automated troubleshooting systems • Getting tutor ing and training[...]

  • Page 62

    56 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Safety guidelines While troubleshooting y our computer , follow these safety guidelines: ■ Never remove your computer case cover while y our computer is turned on and while the m odem cab le and th e power cord ar e conn ect ed. ■ Make sure that you are correctly grounded before accessing int[...]

  • Page 63

    57 www .eMachines.com Trou bleshooting T roubl eshooting Add - in c ard s The computer do es not recognize an add-in card ■ Shut down and restart y our computer . ■ Make sure that you ha ve installed the requ ired software. For more information, see the documentation tha t came with your add-in card. Aud i o See “ Sound” on pa ge 7 2 . Batt[...]

  • Page 64

    58 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Audio CD do es not pro duce sound ■ Make sure that the disc la bel is facing up, then try again. ■ Some music C Ds have copy p rotection software. Y ou may not be able to play these CDs on your computer . ■ Make sure that the volume cont rols are turned up. For more information, see “Adju[...]

  • Page 65

    59 www .eMachines.com Trou bleshooting Co m p ut e r The computer will not star t ■ Make sure that the power cord is connected to an AC powe r source and yo ur computer is turned on. Diskette drive The diskette drive is not recognized ■ Shut down and restart y our computer . Y ou c annot save a file to diskette or you se e the mess age “ d is[...]

  • Page 66

    60 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Y ou see a “Non -sys tem disk” o r “Disk err or” error message ■ Eject the diskette from the diskette drive, then press E NTER . ■ Make sure that the diskette yo u are using is IBM-compatibl e. The diskette drive LE D is lit continuously ■ Remove the diskette from the drive. If the [...]

  • Page 67

    61 www .eMachines.com Trou bleshooting Hard driv e Y ou see an “Insuf fici ent disk spac e ” err or messa ge ■ Delete unnecessary files from the hard drive using Disk Cleanup. ■ Empty the Recycl e Bin by right-clickin g the Re cy cle Bi n icon, then clicking Empty Re cycl e Bin . ■ Save your files to another drive. If the hard drive is fu[...]

  • Page 68

    62 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Internet See als o “Modem (dial-up )” on page 64 . Y ou c annot connec t to th e Internet ■ If you are using a dial-up modem, mak e sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. S ee “De sktop PC Back” on p age 10 t o m a k e s u r e t h a t[...]

  • Page 69

    63 www .eMachines.com Trou bleshooting People are send ing you e-mail mes sages, but you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly . Contact your ISP fo r technical support. Key b o a r d The ke yboard do es not work ?[...]

  • Page 70

    64 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Memory Y ou see a “ Memory err or” message ■ Use a third-party diagnostic program to help determine if a memory module is fa iling. Y ou see a “Not enou gh memo ry ” er ror message ■ Close all programs, then restart y our computer . Memory card reader Driv e lett ers fo r the memory c[...]

  • Page 71

    65 www .eMachines.com Trou bleshooting T o check the dialing properties: 1 Click Start , then click Contr ol P anel . The Contr ol Panel window opens. If you r Control Panel is in C ategory View , click Printers and Other Har dware . 2 Click/Double-cl ick the Phone and Modem O ptions icon, then c lick the Dialing Rules tab. 3 Click the locatio n fr[...]

  • Page 72

    66 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Y ou c annot connec t to th e Internet ■ The ISP may be h aving technica l difficultie s. Contact your ISP for technical sup port. ■ See if the modem work s with a differen t communicatio ns program. The proble m may be with just one program. ■ Review the trou bleshooting information under [...]

  • Page 73

    67 www .eMachines.com Trou bleshooting 4 Click your modem, then click Pro perties . The Modem Pro perties dia log b ox open s. 5 Click the Diagno stic tab, t hen click Query M odem . If information about the modem appears, the modem passed diag nostics. If no modem informa tion is available, a white screen appears with no data, or if you get an err[...]

  • Page 74

    68 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Monitor The screen res olution i s not correct Change the screen resolution from the Displ ay P rop erties dial og b ox. Th e co mpute r is runnin g but ther e is n o pictur e ■ Make sure that t he monitor is plugged in and turned on. If th e monitor is turned on, the power LED should be lit. ?[...]

  • Page 75

    69 www .eMachines.com Trou bleshooting ■ Use the monitor degauss feature (see your monito r documentation) or turn off your computer and monito r , leave them off for at least a half hour , then restart your computer . ■ Change the display settin gs. ■ Move the monitor away from sour ces of electrical interference, such as televisions, unshie[...]

  • Page 76

    70 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng Networks Y ou c annot connec t to your com pany network Ever y ne twor k is un ique . Cont act yo ur co mpany comp uter d epart ment o r netw ork administrator for help. P assw ords Y our c ompu ter does not accept your pass w ord Make sure that C APS LOCK is turned off, then retype the password.[...]

  • Page 77

    71 www .eMachines.com Trou bleshooting ■ Check the cable for bent or broken pin s. ■ If the printer you want to pri nt to is not the default prin ter , make sure that you have selected it in the print er setup. T o set a default printer: 1 Click Start , then click Contr ol P anel . The Contr ol Panel window opens. If you r Control Panel is in C[...]

  • Page 78

    72 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng ■ W ait until files have been printed before sending additio nal files to the prin ter . ■ If you print large files o r many files at one tim e, you may want to add additiona l memory to the printer . See the printer documentation for instructio ns for adding addit ional me mory . Y ou see a [...]

  • Page 79

    73 www .eMachines.com Telep hone suppor t T elephone suppor t Before calling eMachines C u st omer Care If you have a technical problem with your computer , follow these recommendations before contac ting Cu stomer Ca re: ■ Make sure that your compu ter is connected correctly to a grounded AC outlet that is supplying power . If you use a surge pr[...]

  • Page 80

    74 www .eMachi nes.c om Chapter 6: Tr oubleshooti ng T elephone numbers Y ou can contact eMach ines to get answers to your questions: Self -h elp If you have how-to questions about usin g your eMachines-supplied hardware or software, see the following resources: ■ The printed or online documentation that ca me with your hardware or software. In m[...]

  • Page 81

    App endi x A 75 Safe ty , Regulat or y , and Legal Information • Saf ety inf o rm ation • Regulator y statement s •N o t i c e s[...]

  • Page 82

    76 www .eMachines.com Appen dix A: Impor tant saf ety info rmation Y ou r eMachines system is designed an d tested to meet the l a test standard s for safety of information t echnology equipment. However , to ensure safe u se of this product, it is impo rtant that t he sa fety in struc tions mark ed on the product and in the documentat ion are foll[...]

  • Page 83

    77 www .eMac hines .com Regulat or y c ompliance stat ements United Sta tes of America F ederal C ommunications Co mmission (FC C) Unint entional emitte r per FC C Part 15 This device ha s been tested and found t o comply with th e limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These l imits are designed t o provide rea [...]

  • Page 84

    78 www .eMachines.com Appen dix A: T elecommunica tions per Part 68 of the Code of F ederal Regu lations (CFR 47) (applicable to products fitted with USA modems) Y our modem complies with Part 68 of the Code of Federal Regul ations (CFR 47) rules. On the comput er or modem card is a label that contains the FCC registrat ion number and Ringer Equiv [...]

  • Page 85

    79 www .eMac hines .com Repairs to certifi ed equipment should be made by an authorized Cana dian maintenance facil ity designated by the supplier . An y repairs or alterations ma de by the user to this equipment, or equipment malfunctions, may give the telecommunicati ons company cause to request the user to disconnect the equipment. Users should [...]

  • Page 86

    80 www .eMachines.com Appen dix A: P ower li nes Do not locate the anten na near overhead light or power cir c uits , or where it could fal l into such power lines or circuits . Wa r n i n g When ins tallin g or realign ing an outs ide anten na system , e xtrem e care sho uld be tak en to ke ep from touc hing suc h pow er line s or circuit s. Conta[...]

  • Page 87

    81 www .eMac hines .com Noti c es Copy right © 2004 Gatewa y , I nc. All Rights Reserved 14303 Gatewa y P l ace P oway , CA 92064 USA All Ri ghts Res erved This publication is protected by cop yright and all rights are re ser ved. No part of it may be reproduced or transmitted by any means or in any f orm, without pr ior consent in writing from Ga[...]

  • Page 88

    82 www .eMachines.com Appen dix A:[...]

  • Page 89

    83 www .eMa chines.c om Inde x A AC power connector 11 accessories safety precautions 76 activity indicators See ind icat ors application key 23 arrow keys 23 audio audio in jack 11 headphone jack 11 line in jack 11 line out jack 11 micropho ne jack 9 , 11 muting 21 audio CD See CD audio in jack 11 audio playback bu ttons 23 B battery replacing 52 [...]

  • Page 90

    84 www .eMa chines.c om digital video cam era 9 , 12 , 28 Ethernet 12 , 27 external au dio 11 external speakers 11 Firewire 9 , 12 , 28 headphone 11 i.Link 9 , 12 , 28 IEEE 1394 9 , 12 , 28 keyboard 9 , 11 line in 11 line out 11 memory card rea der 9 microphone 9 , 11 modem 12 , 26 monitor 11 mouse 9 , 11 network 12 , 27 parallel 11 power 11 power [...]

  • Page 91

    85 www .eMa chines.c om Ethernet connecti ng 27 jack 27 Ethernet jack 12 external au dio jack 11 F faxes troubleshooting 66 files opening 25 troubleshooting 60 finding Help and Su pport topics 4 Firewire port 9 , 12 , 28 folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone ja[...]

  • Page 92

    86 www .eMa chines.c om serial number 9 , 13 system identification 9 LCD pan el cleani ng 42 troubleshooting 60 , 68 lights See ind icat ors line in jack 11 line out jack 11 M mainten ance cleani ng case 41 cleaning comp onent exteriors 41 cleanin g compute r display 42 cleaning comp uter screen 42 cleanin g keyboard 42 cleani ng mou se 42 protect [...]

  • Page 93

    87 www .eMa chines.c om password 70 PDA memory cards 31 periph eral device s 28 playi ng audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB supp ort for 28 poin ter 24 moving 25 port s See connections power button 9 connecto r 11 Hibernate m ode 9 indicator 9 source problems 18 Stand by/Resu me 9 troubleshooting 70 turning off c [...]

  • Page 94

    88 www .eMa chines.c om muting 21 speaker jack 11 Stand by mode 9 starting computer 9 , 19 progra ms 25 static electricity 45 surge protector 18 system battery replacing 52 system identification label 9 , 13 T technical sup port Techni cal Support 74 tips before contac ting 73 telephone jack 11 tele phon e support 73 troubleshooting add-in ca rds 5[...]

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