Datalogic Scanning PDA manuel d'utilisation

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Un bon manuel d’utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Datalogic Scanning PDA décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation Datalogic Scanning PDA devrait contenir:
- informations sur les caractéristiques techniques du dispositif Datalogic Scanning PDA
- nom du fabricant et année de fabrication Datalogic Scanning PDA
- instructions d'utilisation, de réglage et d’entretien de l'équipement Datalogic Scanning PDA
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Datalogic Scanning PDA ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Datalogic Scanning PDA et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Datalogic Scanning en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Datalogic Scanning PDA, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Datalogic Scanning PDA, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Datalogic Scanning PDA. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Falcon ® Management Utility User’s Manual[...]

  • Page 2

    Datalogic Mobile, Inc 1505 We stec Dr . Eugene, Oregon 97402 T elephone: (541) 743-4800 F ax: (541) 743-4900 An Unpublished W ork - All rights reser ved. No part of the contents of this documentation or the procedures described therein may be reproduced or trans mitted in any f orm or by any means without prior wr itten permission of Datalogic Mobi[...]

  • Page 3

    User’s Ma nual i Table of Contents Datalogic Mobile Falcon ® Management Utility ™ End User License Agreement .............. ...................... .......................... ....................... .......... v Preface ............ ...................... .......................... ....................... ....................... ...............[...]

  • Page 4

    ii Falcon ® Management Utility (FMU) FMU Compone nts ........ ...................... .......................... ....................... ...................... ...... 15 FMU Start Page .. ...................... ....................... .......................... ...................... ......... 15 Servers ..... ...................... ...............[...]

  • Page 5

    User’s Ma nual iii Terminal Prop erties ...... ...................... .......................... ....................... ...................... 38 Working with File s ................. .......................... ...................... .......................... ................ 3 9 File Properties .... ....................... ....................[...]

  • Page 6

    iv Falcon ® Management Utility (FMU) Windows Firewall Issue s .................... ....................... ....................... ......................... ...... 65 How to Open Po rts in the Windows Fire wall ............ .......................... ...................... 65 Network Domain File Transfer Troublesho oting ..................... ....[...]

  • Page 7

    User’s Manual v Datalogic Mobile Falcon ® Management Utility ™ End User License Agreement NO TICE: Y our use of the F alcon Management Utility (FMU) So ftware and Documentation (“Licensed Products”) is conditioned on your accepting and agreeing to the terms and conditions set forth in this Agreement. By using the Licensed Products, you agr[...]

  • Page 8

    Datalogic Mobile Falcon ® Management Utility ™ End User License Ag reement vi Falcon ® Management Utility (FMU) 2.3 End User represents that the Licensed Products acqui red under this Agreement will be acquired for End User’ s sole use, and not for resale or transf er. End User shall not cop y , modify , decompile , disassemble, re verse engi[...]

  • Page 9

    Datalogic Mobile Falcon ® Management Utility ™ End User License Agreeme nt User’s Manual vii 7. Infringement. 7.1 Datalogic will def end End User against any claim that t he Licensed Pr oducts furnished hereunder infr inge a United States patent, trademark, or copyright of a third par ty and Datalogic will pa y any damages finally awarded agai[...]

  • Page 10

    Datalogic Mobile Falcon ® Management Utility ™ End User License Ag reement viii Falcon ® Management Utility (FMU) 11. General Provisions. 11.1 Entire Agreement; Amendment. This document contains the entire agreement between the parties relating to the subject matter contained herein and supersedes all prior or contempor aneous agreements , writ[...]

  • Page 11

    User’s Manual ix Preface Overview This manual contains information about installing and operating the F alcon ® Management U tility (FMU). It covers both M icrosoft Windows ® CE and Wind ows Mobi le ® (WM) operating systems. •T h i s “P reface ” describes the s tyle and form atting conventions used in this manual. • “Getting Started?[...]

  • Page 12

    Preface xF a l c o n ® Management Utility (FMU) Registration Please take a few moments to register elect ronically with the Datalogic Product Registration Utility , or complete the Pr oduct R egistration form located on Data- logic’ s website ( www .mobile.datalog ic.com ). Datalogic values your feedback. Registering ensur es that you will be in[...]

  • Page 13

    User’s Ma nual 1 Chapter 1 Getting Started Quick Start F ollowing is a brief summary of the steps needed to set up FMU for configur- ing terminals. See the r eferences to each section for fur ther information. 1. Read “System R equirements ” on page 4 and “Before Y ou Begin ” on page 5 . 2. Set Up T erminals • Establish communication fr[...]

  • Page 14

    Getting Started 2 Falcon ® Management Utility (FMU) Overview This section covers the follo wing topics: • “Introduction ” on page 2 • “Before Y ou B e gin ” on page 5 • “System Requirements ” on page 4 • “Setting U p FMU” on page 8 • “FMU Server Architecture ” on page 9 Introduction Datalogic Mobile ’ s F alcon Mana[...]

  • Page 15

    Introduction User’s Manual 3 Features FMU is included with Windows-based Datalogic mobile computers. FMU pro vides administrators with tools for managing the deployment of terminals, including: • Individual Diagnostic T erminal U pdate • G roup T e rminal U pdate • Wireless Connectivity • M ultipl e S er ver S uppor t •O n - D e m a n d[...]

  • Page 16

    Getting Started 4 Falcon ® Management Utility (FMU) System Requirements Supported portables FMU supports Windows ® CE and Windo ws ® M obile PDT s and PD As, including: • P egaso I ndustrial PDA • F alcon 4400 Series (Laser & 2D Imager) • F alcon 4220 System Requirem ents FMU is supported under the following operating systems: •M i c[...]

  • Page 17

    Before You Begin User’s Manual 5 Before You Begin Establish Communication to Terminals Before installing FMU, you must set up communication from the terminal(s) to the host. See “T erminal to FMU Ser ver Communications ” on page 49 for information. Installing FMU FMU Installation Options Complete (Workstation + Se rver) This option installs e[...]

  • Page 18

    Getting Started 6 Falcon ® Management Utility (FMU) 3. After you agre e to the EULA and click Next , the Install Options dialog will open. 4. Select the type of install ( Server , W orkstation , or Complete System (W ork- station + Server) you want to perform and click Next . 5. Continue to follow the on-screen instructions to complete the instal-[...]

  • Page 19

    Before You Begin User’s Manual 7 Server Dire ctory Share After the FMU Server installation is com plete, you will need to share the folder for the directory where the ser ver files w ere installed (the default is C:P rogram F ilesDatalogicFMUServer). See the help documentation spe- cific to your W indows operating system for dir ections on cr[...]

  • Page 20

    Getting Started 8 Falcon ® Management Utility (FMU) Setting Up FMU Depending on the type of install y ou selected (Server Install, W orkstation Install, or Complete System), the pr ocess for set up will v ary . Complete System If you did a Complete System install (both FMU Console and S er ver on the same computer), use the following steps to set [...]

  • Page 21

    FMU Server Archite cture User’s Manual 9 FMU Server Architecture Single Server Support FMU is included with each supported Windows-based Datalogic terminal. FMU Console can connect to a single server and configure individual termi- nals. Y ou can cr eate groups within that server and assign as many terminals as desired to those groups. FMU pro vi[...]

  • Page 22

    Getting Started 10 Falcon ® Management Utility (FMU) Multiple Server Support FMU also enables administrators to manage mor e than one FMU ser ver from a single console, making it easier and more efficient to manage a large distrib- uted deployment of terminals. S pecifically , FMU can manage more than one FMU Ser ver which supports W AN deployment[...]

  • Page 23

    User’s Ma nual 11 Chapter 2 About FMU Overview This chapter will introduce you to the concepts of FMU. Y ou will find infor- mation that will help you to understand FMU’ s technology and inter face. Y ou will also find explanations of groups , packages and files and ho w FMU uses them to pro vide an easy-to-use automated system for configuring [...]

  • Page 24

    About FM U 12 Falcon ® Management Utility (FMU) F or more information on this topic, go to: http://www .microsoft.com (Internet connection r equired). XML What is XML? XML is def ined as Exte nsib le Mark up La nguag e (XM L). Al thou gh it w as or ig- inally created to be used for data on the w eb, it also pro vides a robust, non- proprietary , p[...]

  • Page 25

    User Int erface User’s Manual 13 With an SNMP agent always running on the terminal, other SNMP-based network management tools, such as HP Openview ® , IBM’ s Tivoli, Computer Associates ’ Unicenter , or CastleRock SNMPpc ® , may also be used to config- ure/manage the terminals. T o support this capabil ity , Datalogic has released the Manag[...]

  • Page 26

    About FM U 14 Falcon ® Management Utility (FMU) Figure 3. FMU Inter face M ost features of FMU can be accessed several different ways: Menu Access items from the M enu by clicking on the desired option, then selecting a command. See Men u for a detailed description of each menu item. Toolbar Buttons on the T oolbar provide shor tcuts to commonly u[...]

  • Page 27

    FMU Components User’s Manual 15 Shortcut Menu Right-click the selected item in T ree View to open a shortcut menu. Options relev ant to the select ed component will be displayed. FMU Components This section contains the following items: • “FMU Start P age ” on page 15 • “Servers ” on page 16 • “G roups ” on page 16 • “Config[...]

  • Page 28

    About FM U 16 Falcon ® Management Utility (FMU) Figure 4. FMU Tree View Servers A Server represents an F MU Server . Each ser ver contains define d groups of ter- minals. The ser ver component also contains an A vailable P ackages dire ctor y , which holds defined sets of files. • “Managing S er vers ” on page 25 • “SNMP Interface ” on[...]

  • Page 29

    FMU Components User’s Manual 17 See “G roup Configuration S ettings ” on page 29 . Assigned Packages Assigned Pac kages provides a list of those packages assigned to the selected group . When selected, the list of packages for that group will display in the List View . See “ Assigning a P ackage ” on page 36 for more information. Terminal[...]

  • Page 30

    About FM U 18 Falcon ® Management Utility (FMU) Menu Click on items in the menu to access the menu featur es. File Figure 5. File Menu The following topics are co vered in this section: • Add • Assign P ackages • U pdate T erminal(s) N ow • Exit Add Figure 6. Add Menu Add Server Ctrl+Shift+S Adds a new server to the FMU T ree Vie w . See ?[...]

  • Page 31

    Menu User’s Manual 19 Assign Packages Adds or re moves packages assigned to the selected gr oup. See “ Assigning a P ackage” on pag e 36 Update Terminal(s) Now Figure 7. Update Termi nal(s) Now Menu When Update T erminal Now is selected, the server will send a message to each terminal indicating that the terminal ne eds to be updated. The ter[...]

  • Page 32

    About FM U 20 Falcon ® Management Utility (FMU) Edit Figure 8. Edit Menu Cut (Ctrl+X) Mov es the selected data into the clipboard to be pasted in another location. Copy (Ctrl+C ) Copies the selected data into the clipboard so it can be pasted in another group or server . Paste (Ctrl+V) P astes data stored in the clipboard to the selected item with[...]

  • Page 33

    Menu User’s Manual 21 View Figure 9. View Menu FMU T oolb ar Shows/hides the T oolb ar . Large Icons Displays list view in Lar g e Icon mode . Small Icons Displays list view in Small Icon mode . List Displays list view in List Icon mode. Details Displays list view in Details mode . Explore Initiates a connection with the selected terminal, allowi[...]

  • Page 34

    About FM U 22 Falcon ® Management Utility (FMU) Figure 10. Go To Menu Help Figure 11. Help Menu The Help menu enables you to r etrieve help information quickly . Y ou can also print specific topics from the help system. T o access help about a specific dialog from within FMU, press F1. Back (Ctrl+B ) Will mov e the vie w back to the pre vious T re[...]

  • Page 35

    Toolbar User’s Manual 23 Toolbar The FMU T oolbar is provided as a wa y to access commonly-used functions. Table 1. Toolbar Icons Printing Reports FMU allows you to view and print server log data as well as system reports for individual terminals. System reports in clude scanner , network, terminal, hard- ware configuration, and pertinent OS data[...]

  • Page 36

    About FM U 24 Falcon ® Management Utility (FMU) NOTES[...]

  • Page 37

    User’s Ma nual 25 Chapter 3 FMU Operation Overview This section covers the follo wing topics: • “Managing S er vers ” on page 25 • “W orking with Groups ” on page 29 • “ Adding and Assigning P ackages ” on page 31 • “T er min als ” on pa ge 3 6 • “W orking with F iles ” on page 39 Managing Servers This section contai[...]

  • Page 38

    FMU Operation 26 Falcon ® Management Utility (FMU) Adding a Server If you installed the complete system, you do not need to specify the initial ser ver information. D uring a complete install, a local ser ver is automatically created for you. A dd itional servers can be added after installation. To add a server: On th e File menu, click Add > S[...]

  • Page 39

    Managing Servers User’s Manual 27 Deleting a Server To delete a server: 1. Select the se rver you want to delete. 2. Go to th e Edit menu and click on Delete . 3. The server refer ence will be deleted from the FMU T r ee View . Server Error Log FMU pro vides users with the ability to view and print error log data for each server . U se this log t[...]

  • Page 40

    FMU Operation 28 Falcon ® Management Utility (FMU) 2. Click on Properties in the List View to view Server Properties . 3. View or change information as desir ed. 4. Click OK to complete. Name Enter the desired ser v er Name. Domain Name or IP Address Enter the server ’ s Domain Name or IP address. Server Path Enter the network location of the se[...]

  • Page 41

    Working with Groups User’s Manual 29 Working with Groups A Group is a defined set of terminals associated with a specific function, i.e. picking, receiving, etc. S ee “Groups ” on page 16 for more information. A Default G roup is created with each server installation. If you want to create more groups, you can add them either before or after [...]

  • Page 42

    FMU Operation 30 Falcon ® Management Utility (FMU) 3. The Configuration Settings dialog will open: Within this dialog you can modify configuration values. The changes will be applied to all terminals within the selected group the next time the terminals are updated. See “Configuration S ettings” on page 41 for a detailed description of eac h c[...]

  • Page 43

    Adding and Assigning Packages User’s Manual 31 Renaming a Group To rename a group: 1. In T ree V iew , click on the group you want to rename. 2. On the Edit menu, select Rename . 3. T ype a new name for the gr oup and then click OK . Adding and Assigning Packages A Pac ka ge is a collection of files that will be sent to a terminal (or group of te[...]

  • Page 44

    FMU Operation 32 Falcon ® Management Utility (FMU) Adding a Package Us e Add P acka ge (Ctrl+Shift+P) to create a new package definition and specify its contents. To add a package: 1. In T ree V i ew , click on Av ailable Packa g es on the server to which y ou want to add a new package. 2. On the File menu , click Add > Packa g e . 3. T ype in [...]

  • Page 45

    Adding and Assigning Packages User’s Manual 33 Source Enter the filename or bro w se to the location of the file(s) y ou want to add. Destination Enter in the file's directory on the ter minal. Te r m i n a l Select a ter minal type from this list to specify that files will only be down- loaded to terminals of that type. If [Any] is selected[...]

  • Page 46

    FMU Operation 34 Falcon ® Management Utility (FMU) Adding a Firmware Image File To add Firmware Image f iles to a package: 1. In T r ee View , click on the package to which you want to add firmwar e image files. 2. On the File menu, click on Add > Firmware Image File to open the Add Firmware Image dialog. Refer to Fi gu re 1 4 . Figure 14. Add [...]

  • Page 47

    Adding and Assigning Packages User’s Manual 35 Viewing a File List The List View displays the file s contained within the Pack ag e selected in the Tr e e V i e w . To view a file list: Click on a P ackage to view th e files contained in it. *If not specified, files will be sent to all terminals. Source Displa ys the filename and the full path to[...]

  • Page 48

    FMU Operation 36 Falcon ® Management Utility (FMU) Assigning a Package Assign packages allows you to assign packages to the selected group . All pack- ages that are available to the selected gr oup will appear . To assign packages: 1. Select the group or package to which y ou want to assign a package. 2. F rom t he File menu, select Assi gn P a c [...]

  • Page 49

    Terminals User’s Manual 37 Adding Terminals Terminal Setup Before a terminal can be added to FMU for the first time, the terminal must be set up to recogniz e FMU. See “Enabling a T e rminal for FMU with D irect Connect” on page 50 and “E nabling T erminals for RF Connectivity ” on page 52 for detailed information. Once you have enabled a[...]

  • Page 50

    FMU Operation 38 Falcon ® Management Utility (FMU) Delete Terminal To delete a terminal from a group: 1. On the T ree View , click on the terminal you want to delete from the selected group. 2. On the Edit menu, select Delete , or press the Delete key on y our com- puter keyboard. The terminal will be remo ved from the group. Terminal Properties T[...]

  • Page 51

    Working with Files User’s Manual 39 Working with Files File Properties Figure 17. File Properties About Fi les F ile select ions ar e simple file lists selected from a standard Windows dialog box. F iles are defined and manipulated at a package level. S ee “A d d i n g a n d Assigning P ackages ” on page 31 and “ Adding F iles to a P ackage[...]

  • Page 52

    FMU Operation 40 Falcon ® Management Utility (FMU) NOTES[...]

  • Page 53

    User’s Ma nual 41 Chapter 4 Configuration Settings Overview This section covers the follo wing topics: • “Symbology S e ttings ” on page 43 • “Device Settings ” on page 44 • “N etwork Settings ” on page 45 • “FDU Configuration Settings ” on page 46 • “2D Imager S ettings ” on page 47 Configuration Settings Each confi[...]

  • Page 54

    Configuration Settings 42 Falcon ® Management Utility (FMU) Reset Values Globally resets all values in the selected Configuration dialog. Figure 18. Reset Values Factory Default Returns all Configuration items to their f actory default settings. All Off T urns every on/off parameter off and sets all min/max lengths to their lowest v alues *All On [...]

  • Page 55

    Configuration Settings User’s Manual 43 Symbology Settings Symbology S e ttings in FMU allo w you to select desir ed symbologies and options for terminal bar code scanning. Settings can be applied to entir e groups using the Gr oup Configuration feature. F or troubl eshooting purposes, terminal configurations can be ap plied to individual termina[...]

  • Page 56

    Configuration Settings 44 Falcon ® Management Utility (FMU) Device Settings FMU’ s Device Settings configuration capabilities allow you to perform central- ized, automated updates of selected terminal settin gs automatically . Figure 20. Co nfigure Device Settin gs Refer to the PRG for the specific terminal model to see the parameters avail- abl[...]

  • Page 57

    Configuration Settings User’s Manual 45 Network Settings Click the Network Settings tab to view and select available options. Figure 21. Ne twork Co nfiguration Settings Table 2. Network Configuration Settings Network Settings Description Action Enable DHCP Automates configuring of computers using TCP/IP . Check to enable . IP Address Network add[...]

  • Page 58

    Configuration Settings 46 Falcon ® Management Utility (FMU) FDU Configuration Settings F alcon Desktop U t ility (FDU) allo ws admi nistrators to configur e Windows CE or Windows Mobile terminals to contr ol individual user access. See the PRG for your terminal type for detailed information about each parameter . Figure 22. FDU Configuration Setti[...]

  • Page 59

    Configuration Settings User’s Manual 47 2D Imager Settings This panel contains settings for 2D bar c ode s ymbo logi es, a s well as co nfig ura- tion items for Image Captu re. 2D Imager Settings in FMU allow you to set additional symbologies beyond those li sted in the Symbology tab. These con- figuration items are supported only by units with t[...]

  • Page 60

    Configuration Settings 48 Falcon ® Management Utility (FMU) NOTES[...]

  • Page 61

    User’s Ma nual 49 Chapter 5 Terminal to FMU Server Communications Overview P r ior to installing FMU for the first time, you should set up terminals to com- municate with FMU. This requires the completion of two steps: 1. Establish communication from the terminal(s) to the host computer . Set up a connection using either an RF connection or using[...]

  • Page 62

    Termina l to FMU Server Communica tions 50 Falcon ® Management Utility (FMU) Direct Connect F or terminals using a physical connection, communication needs to be estab- lished with the computer where the FMU Ser ver will be installed. Please refer to the PRG for your terminal type, included on the Datalogic M obile Product CD, for specific install[...]

  • Page 63

    Direct Connect User’s Manual 51 Explore Terminal U se the Microsoft ActiveS y nc Explor e option to vie w directory structure on direct connect terminals. Refer to the PRG for your terminal for instructions on establishing a direct connection between the terminal and PC. Updating Terminals Placing the terminal in the dock will tri gge r an update[...]

  • Page 64

    Termina l to FMU Server Communica tions 52 Falcon ® Management Utility (FMU) RF Connection F or RF units, terminal(s) need to have existing communi cation to a wir eless network. See the PRG for your terminal for complete information. Enabling Terminals fo r RF Connectivity Each terminal that you want to connect to FMU must be enabled for FMU. Thi[...]

  • Page 65

    RF Connection User’s Manual 53 Figure 24. FMU Client Se ttings - RF AB Enable FMU Client Check to enab le the ter minal to work with FMU. Connection Select Network. Discovery Select Man ual or DHCP . IP Address Enter the server name or IP address. Group Name Enter a group name, o r leav e blank f or the Default group . Update Time Select a time f[...]

  • Page 66

    Termina l to FMU Server Communica tions 54 Falcon ® Management Utility (FMU) . 6. On the terminal, enter the group to which y ou want to add the termi- nal. If you leave the field blank th e terminal will automatically be assigned to the Default G roup. 7. If you want to set a specific upda te time, select a time in the drop- down box for Update T[...]

  • Page 67

    RF Connection User’s Manual 55 Exploring an RF Terminal Y ou can use FMU to view the contents of a terminal’ s memor y , similar to the way you view files in Windows Explorer . FMU uses FTP technology to estab- lish communication with t he terminal. ActiveS ync must be installed on the machine where the FMU Ser v er resides. See your documentat[...]

  • Page 68

    Termina l to FMU Server Communica tions 56 Falcon ® Management Utility (FMU) Figure 26. Termin al Updater prompt If the operator taps Ye s , the terminal will be immediatel y updated. Scheduled Update Time A second option is available only on th e terminal itself . This option is config- urable from the Falcon Config application on the terminal. S[...]

  • Page 69

    RF Connection User’s Manual 57 2. Click on T erminal Configuration in the terminal List View pane. 3. T erminal Configuration will open: Within this dialog you can modify configuration values for the selected termi- nal. See “Configuration S ettings ” on page 41 for a detailed description of each configuration option. When exiting, click OK t[...]

  • Page 70

    Termina l to FMU Server Communica tions 58 Falcon ® Management Utility (FMU) Terminal Report A T erminal Report lists the following information: • Scanner settings • Device settings • N etwork settings • FDU settings T o access a terminal r eport: 1. Ex pa nd th e v i ew of th e t er m in al you w an t t o c on fi gu re by cl ic ki ng on t[...]

  • Page 71

    User’s Ma nual 59 Appendix A SNMP Interface Overview SNMP Concepts The Simple N etwork Management P rotoc ol (SNMP) is a standar d ized proto- col for network management services us ing a client/ser ver model. The network management program (client) issues queries and commands to the remote device (agent/server). The protocol itse lf defines a nu[...]

  • Page 72

    SNMP Interface 60 Falcon ® Management Utility (FMU) Datalogic MIBs Beyond the standard values, SNMP allo ws manufacturers to define their own private MIBs. F or example, Datalogic has been assigned a MIB by th e I nternet Assigned N umbers Authority that allows Datalogic to define SNMP values relating specifically to devices that we manufacture. W[...]

  • Page 73

    User’s Ma nual 61 Appendix B DHCP Server Setup Setting up your DHCP Server In or der for FMU to be able to use DHCP D iscovery , the network DHCP Server must be configured to pro vide an FMU server address. T o set up your DHCP Server to supply the FMU Server information to each terminal, you will need to add a new DHCP option. Option “233” i[...]

  • Page 74

    DHCP Server Setup 62 Falcon ® Management Utility (FMU) NOTES[...]

  • Page 75

    User’s Ma nual 63 Appendix C Troubleshooting Overview This section contains the following information: • “RF Connectivity ” on page 64 • “Windows F irewall Issues ” on page 65 • “N etwork Domain F ile T ransfer T roubleshooting” on page 69 • “Windows XP H ome ” on page 72 • “Sample R eports ” on page 75 • “T echn[...]

  • Page 76

    Troubleshooting 64 Falcon ® Management Utility (FMU) RF Connectivity U se the RF Con nectivity T roubleshooting F lowchart when experiencing prob- lems connecting a Datalogic terminal to a host. If you have questions, please call Datalogic Mobile T echnical S upport. Figure 27. RF Connectivity T roubleshooting Flowchart Does the terminal respond t[...]

  • Page 77

    Windows Firewall Issues User’s Manual 65 Windows Firewall Issues How to Open Ports in the Windows Firewall T o work correctly , the FMU server must be able to send and receive infor ma- tion over the networ k. The information enters your computer through an inbound port . After you turn on a firewall, the firewall will not allow FMU to use these [...]

  • Page 78

    Troubleshooting 66 Falcon ® Management Utility (FMU) T o manually open ports in the Windows F irewall with Windo ws XP SP2 installed: 1. Go to Star t > Contro l Pane l > Security Center . 2. Click on Windows Firewall . 3. On the General tab, uncheck the Don’t allow e xceptions checkbox. If “Off ” is selected, the computers within y o u[...]

  • Page 79

    Windows Firewall Issues User’s Manual 67 4. Click on the Exceptions tab. If you want to view the P or t number for a service, click Edit . 5. Click Add P or t .[...]

  • Page 80

    Troubleshooting 68 Falcon ® Management Utility (FMU) 6. Enter the P ort number (refer to T able 4 on page 65 ). In the Name field, enter a name to identify the port you want to open. Enter a name that will help you re memb er the service and the port, such as those listed in T able 4 on page 65 . Y ou can use any name that you want. The name does [...]

  • Page 81

    Network Domain File Tr ansfer Troubleshooting User’s Manual 69 Network Domain File Transfer Troubleshooting If any of the files to be sent to a term inal are located on a computer other than the one designated as the FMU S er ver , th ose files need to be shared. Because FMU Server runs as a Windo ws s ervice, you must set up sharing using the fo[...]

  • Page 82

    Troubleshooting 70 Falcon ® Management Utility (FMU) 3. Double-click FMU Server to display its P roperties. 4. Click the Log On tab and choose This account: . Enter a valid domain user name and password.[...]

  • Page 83

    Network Domain File Tr ansfer Troubleshooting User’s Manual 71 Y ou can bro wse the domain users by clicking Bro wse and selecting the domain where the FMU server is locate d. 5. Once the domain users information is entered, click OK . This will enable the server to retrieve files from a remote computer within the Doma in. Y o u must have fi le s[...]

  • Page 84

    Troubleshooting 72 Falcon ® Management Utility (FMU) Windows XP Home Creating a Share in Windows XP Home Installing the Server Only componen t using XP Ho me Windows XP Home Setup Windows XP H ome does not allow for an Active D irector y domain. If install- ing on a system running Windows XP Home for a separate S erver component, you must complete[...]

  • Page 85

    Windows XP Home User’s Manual 73 3. Select a drive letter that is av ailable. 4. Make sure the Reconnect at logon checkbox is checked . 5. Enter the network path for the server’ s shared directory . (Example: myserverserver , whe r e myser ver is the name of the server and server is the shared directory .) Click Browse to find the shared dir[...]

  • Page 86

    Troubleshooting 74 Falcon ® Management Utility (FMU) Technical Support Datalogic Mobile Website Support The Datalogic M obile website ( www .mobile.datalogic.com ) is the complete source for technical support and information for Datalogic products. The site offers the Datalogic T ekForum, product support, product registration, war- ranty informati[...]

  • Page 87

    Sample Rep orts User’s Manual 75 Sample Reports Terminal Report See “T erminal Report” on page 58 for information about accessing a T erminal Repo rt . Figure 28. Sample Terminal Report Terminal Report: F00000001 Symbologies Code 39 Enable Code 39 Yes Enable Checksum No Send Checksum No Full ASCII Mode Yes Minimum Length 0 Maximum Length 20 U[...]

  • Page 88

    Troubleshooting 76 Falcon ® Management Utility (FMU) NOTES[...]

  • Page 89

    User’s Ma nual 77 Appendix D Glossary Many definitions for this Glossary were taken directly from the Microsoft Developer’ s N etwork website at http://msdn.microsoft.c om/library/default.asp . 1D Bar Code A traditional linear bar code. The code itself contains no inf or mation about the item to which it is assigned but represents a stri ng of [...]

  • Page 90

    Glossa ry 78 Falcon ® Management Utility (FMU) Device Par t n ers hi p A registry key on a Windo ws CE device that a desktop computer uses to identify the device when it is conn ected. The ke y defines values f or synchronization, file conversions, and backup and restore information, which enable multiple Windows CE de vices to con- nect to the sa[...]

  • Page 91

    User’s Manual 79 ISSN International Standard Ser ial Number . An ISSN consists of eight digits comprising two groups of f our digits each, separated by a h yphen. The eighth digit is a check digit used as a computer valid ity check; it consists of a number betw een 0 and 9 or an uppercase X (for the ar abic numeral 10). List View The data that ap[...]

  • Page 92

    Glossa ry 80 Falcon ® Management Utility (FMU) SSID Secure Set Identifier (32-character unique I dentifier) — a sequence of characters that uniquely names a wireless local area network (W LAN). This name allows workstations to connect to the desired network when multiple independent networks operate in the same physical area. Start Start ( ) ope[...]

  • Page 93

    User’s Ma nual 81 I NDEX .NET 11 A Add Server 18 Adding a Server 26 Adding a Terminal 37 architecture 9 B Basic Files 39 C Complete System 8 Configuration Settings 41 context sensitive help 77 control 77 D Datalogic MIBs 60 Delete Terminal 38 Deleting a Server 27 device partnership 78 Device Settings 44 DHCP Enabling on terminal 52 Setting up Ser[...]

  • Page 94

    Index 82 Falcon ® Management Utility (FMU) K Keystrokes entered by user x L List View 14 M Map Network Drive 72 Menubar 14 , 18 File Menu 18 MIB 79 MIB Files 59 N Network ID 79 Network Settings 45 P Package Assigning 36 Packages 17 Adding a Package 32 Adding and Assigning 31 Adding Files 32 portable data assistant (PDA) 79 portable data terminal ([...]

  • Page 95

    Index User’s Ma nual 83 Terminals 17 , 36 Group Assignments 36 Updating 51 , 55 Toolbar 14 , 23 Tree View 14 Troubleshooti ng 63 U Uniform Resource Locator (URL) 80 Update Terminal Now 55 Updating Terminals 51 , 55 USB 80 User Interface 13 W windows controls x Windows XP Home 72 Windows® XP Interface 13 X XML 12[...]

  • Page 96

    Index 84 Falcon ® Management Utility (FMU) NOTES[...]

  • Page 97

    Index User’s Ma nual 85 NOTES[...]

  • Page 98

    Index 86 Falcon ® Management Utility (FMU) NOTES[...]

  • Page 99

    ASCII Character Set The tab le on this page shows a set of ASCII char acters and their corres ponding He x V al- ues. The Hex V alues in this table are neede d f or setting symbolog y sp ecific label identifi- ers, as w ell as enabling custom prefix and suffix characters . ASCII Char . Hex Va l u e ASCII Cha r . Hex Va l u e ASCII Char . Hex Va l u[...]

  • Page 100

    Corporate Headquar ters Datalogic S.p .A. Via Candini, 2 40012 Lippo di Calderara di Reno Bologna - Italy T elephone: +39 051 3147011 F ax: +39 051 726562 Datalogic Mobile, I nc. 1505 Westec Dr . Eugene, OR 97402 T elephone: (541) 743-4800 F ax: (541) 743-4900 www .mobile.datalogic.com ©2007 Datalogic Mobile, Inc. R44-2699 (Rev B) 6/07[...]