Compaq N800W manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Compaq N800W. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Compaq N800W ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Compaq N800W décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Compaq N800W devrait contenir:
- informations sur les caractéristiques techniques du dispositif Compaq N800W
- nom du fabricant et année de fabrication Compaq N800W
- instructions d'utilisation, de réglage et d’entretien de l'équipement Compaq N800W
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Compaq N800W ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Compaq N800W et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Compaq en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Compaq N800W, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Compaq N800W, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Compaq N800W. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u[...]

  • Page 2

    b Maintenance and Service Guide Compaq Ev o Notebook N800c Ser ies Compaq Ev o Notebook N800v Ser ies Compaq Ev o Notebook N800w Series Compaq Presar io 2800 Series Mobile PC Document P ar t Number : 268135-004 A pril 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve informati[...]

  • Page 3

    © 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for i[...]

  • Page 4

    Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–50 1.4 Power Management . . . . . .[...]

  • Page 5

    iv Maintenance and Ser vice Guide Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors .[...]

  • Page 6

    Contents Maintenance and Ser vice Guide v 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31 5.13 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–33 5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal notebooks of fer advanced modularity , Intel Mobile Pentium 4 processors with SpeedStep technology with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support[...]

  • Page 8

    1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Notebook models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N800c, Evo Notebook N800v , Ev o Notebook 800w , and Presario 2800 Model Naming Con ventions Key N800w P 220 U5 50 W C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series[...]

  • Page 9

    Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N800c Models The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) batter y pack ■ 32 MB discrete video memory ■ 3-year w arranty[...]

  • Page 10

    1–4 Maintenance and Ser vice Guide Product Description N800c P 180 P5 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece/P oland Hungar y Israel Italy 470052-816 470052-817 470052-818 470052-819 470052-820 470052-821 470052-822 470052-823 470052-824 470052-825 The Netherlands Norwa y P or tugal Russia Sau[...]

  • Page 11

    Product Description Maintenance and Ser vice Guide 1–5 N800c P 180 X5 20 D C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece/P oland Hungar y Israel Italy 470052-734 470052-735 470052-736 470052-737 470052-738 470052-739 470052-740 470052-741 470052-742 470052-743 The Netherlands Norwa y P or tugal Russia Sau[...]

  • Page 12

    1–6 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 3-year w arranty on par ts and labor , 2-year warr anty on on-site, ne xt b[...]

  • Page 13

    Product Description Maintenance and Ser vice Guide 1–7 N800c P 200 P5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y India Israel Italy Jap an Ko r e a Latin America 470049-123 470049-117 470049-080 470049-116 470049-081 470049[...]

  • Page 14

    1–8 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 3-year w arranty on par ts and labor N800c P 180 U5 50 W C 51 O Belgium Cze[...]

  • Page 15

    Product Description Maintenance and Ser vice Guide 1–9 N800c P 180 P5 50 W C 51 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-307 470035-305 470035-302 470035-293 470035-310 470035-295 470035-319 470035-297 Latin America (NAFT A) Pe o p l e ’s Republic of China Ta i w a n United States 470035-2[...]

  • Page 16

    1–10 Maintenance and Ser vice Guide Product Description N800c P 170 X5 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Ko r e a Latin America 470035-260 470035-258 470035-228 470035-256 470035-229 470035-230 [...]

  • Page 17

    Product Description Maintenance and Ser vice Guide 1–11 N800c P 170 X5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Ko r e a Latin America 470035-033 470035-031 470035-008 470035-030 470035-009 470035-010 [...]

  • Page 18

    1–12 Maintenance and Ser vice Guide Product Description N800c P 160 X5 20 V C 25 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-220 470035-219 470035-218 470035-214 470035-223 470035-215 470035-224 470035-216 Latin America (NAFT A) Pe o p l e ’s Republic of China Ta i w a n United States 470035-[...]

  • Page 19

    Product Description Maintenance and Ser vice Guide 1–13 T able 1-3 Compaq Ev o Notebook N800v Models The fo llowing Compaq Evo Notebook N800v models use config. code KSQZ and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 1-year w arranty on par ts and labor N800v P 200 P5 [...]

  • Page 20

    1–14 Maintenance and Ser vice Guide Product Description N800v P 200 P5 40 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470053-858 470053-859 470053-860 470053-861 470053-866 470053-867 470053-868 470053-869 470053-871 470053-873 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 21

    Product Description Maintenance and Ser vice Guide 1–15 N800v P 180 P5 40 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470053-739 470053-740 470053-746 470053-747 470053-748 470053-749 470053-750 470053-751 470053-752 470053-753 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 22

    1–16 Maintenance and Ser vice Guide Product Description N800v P 180 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470053-831 470053-836 470053-838 470053-839 470053-841 470053-842 470053-843 470053-844 470053-845 470053-846 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 23

    Product Description Maintenance and Ser vice Guide 1–17 N800v P 170 P5 40 W C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470044-531 470044-532 470044-533 470044-534 470044-535 470044-536 470044-537 470044-538 470044-539 470044-540 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 24

    1–18 Maintenance and Ser vice Guide Product Description N800v P 170 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470044-710 470044-711 470044-712 470044-713 470044-714 470044-715 470044-716 470044-717 470044-718 470044-719 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 25

    Product Description Maintenance and Ser vice Guide 1–19 N800v P 160 P5 30 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470035-759 470035-760 470035-763 470035-768 470035-770 470035-771 470035-773 470035-774 470035-776 470035-778 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 26

    1–20 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800v models use config. code KSRZ and f eature: ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 32 MB of discrete video memor y ■ 2-year w arranty on par ts and labor N800v P 200 P5 40 W C 51 2 Ger many 470053-908 N800v P 200 P5 40 W C 51 O Ger[...]

  • Page 27

    Product Description Maintenance and Ser vice Guide 1–21 N800v P 170 X4 30 V C 25 2 Ger many 470045-608 N800v P 170 X4 30 V C 25 O Ger many 470045-607 N800v P 160 X4 20 V C 25 O Ger many 470035-291 N800v P 180 X5 30 V C 25 O The fo llowing Compaq Evo Notebook N800v models use config. code LL YZ and f eature: ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion[...]

  • Page 28

    1–22 Maintenance and Ser vice Guide Product Description T able 1-4 Compaq Ev o Notebook N800w Models The fo llowing Compaq Evo Notebook N800w models use config. code LDF1 and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 3-year w arranty on par t[...]

  • Page 29

    Product Description Maintenance and Ser vice Guide 1–23 N800w P 220 U5 50 W C 51 O Asia P acific A ustralia Belgium European International Fr a n c e Germany Hong K ong Italy Ko r e a 470043-590 470043-589 470043-576 470047-495 470043-578 470043-579 470043-594 470043-580 470043-595 Latin America The Netherlands Pe o p l e ’s Republic of China S[...]

  • Page 30

    1–24 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800w model uses config. code LMBZ and f eatures: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 3-year w arranty on par ts, labor , an d on-site, ne xt business da y[...]

  • Page 31

    Product Description Maintenance and Ser vice Guide 1–25 T able 1-5 Compaq Presario 2800 Models The fo llowing Compaq Presario 2800 models use config. code KSQZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 1-year w arranty on par ts and labor N800 w P 220 U5 50 W C [...]

  • Page 32

    1–26 Maintenance and Ser vice Guide Product Description P2838 P 220 P5 50 W C 25 E T aiwan 470048-547 P2868 P 220 P5 40 Z C 25 E K orea 470057-643 P2832 P 220 P5 40 W C 51 E Hong K ong 470048-542 P2838 P 220 X5 40 W C 51 E Asia P acific 470047-539 A ustralia 470047-533 P2844 P 220 X4 40 W C 25 E Asia P acific 470050-912 P2830 P 200 U5 50 W C 51 E[...]

  • Page 33

    Product Description Maintenance and Ser vice Guide 1–27 P2871 P 200 X5 30 V C 25 E Hong K ong 470057-646 P2831 P 200 X5 40 V C 25 E P eople’ s Republic of China 470047-505 P2840 P 200 X4 40 W C 51 E Hong K ong 470050-910 P2866 P 200 X4 30 Z C 25 E K orea 470057-641 P2820 P 190 U5 40 W C 51 E Asia P acific Ko r e a 470044-580 470044-581 Thailand[...]

  • Page 34

    1–28 Maintenance and Ser vice Guide Product Description 2836 P 190 X5 30 W C 25 E Asia P acific India 470047-512 470048-514 Thailand 470047-513 P2870 P 190 X5 30 V C 25 E Hong K ong 470057-645 P2869 P 190 X5 30 D C 25 E Hong K ong 470057-644 P2820 P 190 X4 40 W C 25 E P eople’ s Republic of China 470044-698 P2865 P 190 X4 30 V C 25 E K orea 470[...]

  • Page 35

    Product Description Maintenance and Ser vice Guide 1–29 P2810 P 180 P5 40 W C 51 E P eople’ s Republic of China 470037-116 P2830 P 180 P5 40 W C 25 E A ustralia 470047-518 P2823 P 180 P5 40 W C 25 E India 470044-625 P2815 P 180 P5 40 W C 25 E A ustralia 470037-986 P2820 P 180 P5 40 R C 25 E T aiwan 470036-661 P2822 P 180 X5 40 W C 25 E F rance [...]

  • Page 36

    1–30 Maintenance and Ser vice Guide Product Description P2814 P 170 P5 40 W C 51 E A ustralia 470036-653 K orea 470037-985 P2816 P 170 P5 30 W C 51 E European International Fr a n c e Greece/P oland Hungar y Israel 470034-897 470034-898 470034-900 470034-902 470034-904 Russia Saudi Arabia Switzerland Tu r k e y United Kingdom 470034-910 470034-89[...]

  • Page 37

    Product Description Maintenance and Ser vice Guide 1–31 P2804 P 160 X4 30 V C 25 E P eople’ s Republic of China 470036-654 The fo llowing Compaq Presario 2800 models use config. code KSQZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 32 MB of discrete video memor y ■ 1-year w arranty on par ts and[...]

  • Page 38

    1–32 Maintenance and Ser vice Guide Product Description P2821 P 180 X5 30 W C 25 O European International 470047-498 P2834 P 180 X4 40 V C 25 E T aiwan 470048-544 2843 P 180 X4 30 V C 25 E Hong K ong 470048-538 K orea 470048-539 P2825 P 180 X4 30 V C 25 E T aiwan 470044-695 2839 P 180 X4 30 V C 12 E Asia P acific 470052-501 India 470047-520 P2830[...]

  • Page 39

    Product Description Maintenance and Ser vice Guide 1–33 P2827 P 170 X5 20 V C 25 E K orea 470044-629 P2830 P 170 X4 30 W C 25 E Saudi Arabia 470044-576 T ur ke y 470046-569 P2828 P 170 X4 30 W C 25 E Hong K ong 470045-997 P2837 P 170 X4 30 W C 25 O T ur ke y 470048-188 P2835 P 170 X4 30 V C 25 E European International 470044-578 Saudi Arabia 4700[...]

  • Page 40

    1–34 Maintenance and Ser vice Guide Product Description P2823 P 170 X4 20 R C 25 E A ustralia 470044-688 P2829 P 170 X4 20 D C 25 E K orea 470044-631 P2823 P 170 X4 20 D C 25 E T aiwan 470044-693 P2810 P 160 P5 40 W C 51 E Asia P acific 470033-264 K orea 470033-266 P2802 P 160 P5 40 W C 51 E P eople’ s Republic of China 470033-179 P2810 P 160 P[...]

  • Page 41

    Product Description Maintenance and Ser vice Guide 1–35 P2817 P 160 X5 30 R C 25 E K orea 470037-980 P2811 P 160 X5 20 W C 25 E Switzerland 470037-978 P2816 P 160 X5 20 V C 25 E K orea 470037-979 P2817 P 160 X4 30 W C 25 E F rance 470040-689 P2813 P 160 X4 30 W C 25 E Hong K ong 470038-960 P2815 P 160 X4 30 V C 25 E Hong K ong 470041-601 T aiwan [...]

  • Page 42

    1–36 Maintenance and Ser vice Guide Product Description P2804 P 160 X4 20 V C 25 O European International 470036-398 P2812 P 160 X4 20 R C 25 E A ustralia 470040-833 P2815 P 160 X4 20 D C 25 E Asia P acific 470041-560 K orea 470036-648 P2812 P 160 X4 20 D C 25 E T aiwan 470036-658 P2810 P 150 P5 40 W C 51 E A ustralia 470033-262 P2809 P 150 P5 40[...]

  • Page 43

    Product Description Maintenance and Ser vice Guide 1–37 P2804 P 150 X5 30 V C 25 E Hong K ong 470033-198 T aiwan 470033-184 P2806 P 150 X5 30 R C 25 E Asia P acific 470033-176 K orea 470033-174 P2801 P 150 X4 40 V C 25 E P eople’ s Republic of China 470033-178 P2802 P 150 X4 30 V C 25 E Hong K ong 470033-200 T aiwan 470033-182 P2805 P 150 X4 30[...]

  • Page 44

    1–38 Maintenance and Ser vice Guide Product Description P2805 P 140 X5 20 W C 25 E Czech Repub lic European International Fr a n c e Greece/P oland Hungar y Israel P or tugal 470033-135 470033-136 470033-137 470033-138 470033-139 470033-140 470033-141 Russia Saudi Arabia Slov enia Spain Switzerland Tu r k e y United Kingdom 470033-143 470033-133 [...]

  • Page 45

    Product Description Maintenance and Ser vice Guide 1–39 P2810 P 140 X4 20 W C 25 E Latin America 47033-256 Latin America (NAFT A) 470034-524 P2802 P 140 X4 20 W C 25 E Spain 470035-707 P2800 P 140 X4 20 V C 25 E Czech Repub lic European International Fr a n c e Greece/P oland Hungar y Israel P or tugal 470033-111 470033-112 470033-113 470033-114 [...]

  • Page 46

    1–40 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 mode ls are av ailable in the United States and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 1-year w arranty on par ts and labor P2800 P 170 P5 30 W C 25 E 281630-001 This model inclu[...]

  • Page 47

    Product Description Maintenance and Ser vice Guide 1–41 The fo llowing Compaq Presario 2800 models use config. code KSRZ and f eature: ■ Diskette driv e ■ T ouchPad pointing de vice ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 2-year w arranty on par ts and labor P2821 P 180 X5 30 W C 51 E Denmark 470046-568 P28[...]

  • Page 48

    1–42 Maintenance and Ser vice Guide Product Description P2815 P 150 P5 30 W C 25 E Belgium Denmark Germany Italy 470033-246 470033-247 470033-250 470033-252 The Netherlands Norwa y Sweden/Finland 470033-253 470033-254 470034-319 P2810 P 140 X5 30 W C 25 E Belgium Denmark Germany Italy 470033-215 470033-216 470033-217 470033-218 The Netherlands No[...]

  • Page 49

    Product Description Maintenance and Ser vice Guide 1–43 The fo llowing Compaq Presario 2800 models use config. code KSRZ and f eature: ■ Diskette driv e ■ T ouchPad pointing de vice ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB discrete video memory ■ 2-year w arranty on par ts and labor P2825 P 190 P5 40 W C 51 E Denmark Germany 470046[...]

  • Page 50

    1–44 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 models use config. code LLXZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 1-year w arranty on par ts and labor P2884 P 240 U5 50 W C 51 E K orea 470060-036 P2875 P 240 P5 50[...]

  • Page 51

    Product Description Maintenance and Ser vice Guide 1–45 P2883 P 220 X5 40 V C 25 E K orea 470060-035 P2859 P 220 X5 40 V C 25 E P eople’ s Republic of China 470054-679 P2885 P 220 X4 40 W C 25 E P eople’ s Republic of China 470060-038 P2858 P 200 P5 40 Z C 51 E K orea 470054-678 2877AP P 200 P5 40 W C 25 E Hong K ong 470060-025 P2857 P 200 X5[...]

  • Page 52

    1–46 Maintenance and Ser vice Guide Product Description P2855 P 190 X5 40 Z C 25 E Asia P acific Hong K ong India 470054-669 470054-672 470054-670 Ta i w a n Thailand 470054-671 470054-668 The fo llowing Compaq Presario 2800 models use config. code LLXZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 32[...]

  • Page 53

    Product Description Maintenance and Ser vice Guide 1–47 The fo llowing Compaq Presario 2800 mo dels are availab le in Nor th America and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 1-year w arranty on par ts and labor P2811 P 160 X5 30 W C 25 E Canada (English) 470037-115 F [...]

  • Page 54

    1–48 Maintenance and Ser vice Guide Product Description 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ Intel Mobile Pentium 4 2.4-, 2.2-, 2.0-, 1.9-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processor with SpeedStep technology , with 256-KB integrated L2 cache or ❏ Intel Mobile Pentium 4 2.0- , 1.8-, 1.6-, [...]

  • Page 55

    Product Description Maintenance and Ser vice Guide 1–49 ■ 8-cell lithium ion (Li ion) battery pack ■ 50-, 40-, 30-, or 20-GB high-capacity hard dri ve, v arying by notebook model ■ Support for the follo wing driv es through the MultiBay: ❏ 1.44-MB diskette dri ve ❏ 24X Max CD-R OM drive ❏ 8X Max CD-R W driv e ❏ 8X Max D VD-R OM driv[...]

  • Page 56

    1–50 Maintenance and Ser vice Guide Product Description 1.3 Clearing a P assw ord If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more information). [...]

  • Page 57

    Product Description Maintenance and Ser vice Guide 1–51 1.4 P ower Mana g ement The notebook comes with po wer management features that extend battery operating time and conserv e power . The notebook supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting lev e[...]

  • Page 58

    1–52 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are sho wn in Figure 1-2 and described in T able 1-6. . Figure 1-2. Front and Right Side Components[...]

  • Page 59

    Product Description Maintenance and Ser vice Guide 1–53 T able 1-6 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 P ower/Standb y light On: P ower is turned on. Off: P ow er is tur ned off. Blinking: Notebook is in Standby mode . 3 Display release latc h Opens the notebook. 4 Batter y light O[...]

  • Page 60

    1–54 Maintenance and Ser vice Guide Product Description The notebook rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-7. Figure 1-3. Rear P anel and Left Side Components T able 1-7 Rear P anel and Left Side Components Item Component Function 1 V ent Allows airflo w to cool inter nal components. Ä CA UTION: T[...]

  • Page 61

    Product Description Maintenance and Ser vice Guide 1–55 4 External monitor connector Connects an e xter nal monitor or ov erhead projector . 5 S-Video connector Connects a tele vision, VCR, camcorder , or ov erhead projector . 6 USB connectors (2) Connect USB 2.0- and 1.1-compliant de vices. 7 RJ-11 modem jack Connects the modem cable to an inter[...]

  • Page 62

    1–56 Maintenance and Ser vice Guide Product Description The notebook ke yboard components are shown in Figure 1-4 and described in T able 1-8. Figure 1-4. Ke yboard Components[...]

  • Page 63

    Product Description Maintenance and Ser vice Guide 1–57 T able 1-8 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Num lock k ey On: Num lock is on and the internal ke ypad is enabled. 3 Inter nal ke ypad Conv er ts ke ys to numeric keypad. 4 Cursor control ke ys Mov e the cursor around [...]

  • Page 64

    1–58 Maintenance and Ser vice Guide Product Description The notebook top components are sho wn in Figure 1-5 and described in T able 1-9. Figure 1-5. T op Components T able 1-9 T op Components Item Component Function 1 Display lid s witch T ur ns off the notebook display if the notebook is closed while on. 2 P ower light On: P ow er is tur ned on[...]

  • Page 65

    Product Description Maintenance and Ser vice Guide 1–59 5 P ower b utton T urns on the notebook. Use the operating system Shut Down comm and to turn off the notebook. 6 Digital audio button Launches Wi ndows Media Play er to pla y MP3 music. 7 V olume control buttons Adjust the volume of the stereo speakers . 8 Caps lock light On: Caps loc k is o[...]

  • Page 66

    1–60 Maintenance and Ser vice Guide Product Description The external components on the bottom of the notebook are sho wn in Figure 1-6 and described in T able 1-10. Figure 1-6. Bottom Components T able 1-10 Bottom Components Item Component Function 1 V ent Allows airflo w to cool inter nal components. Ä CA UTION: T o prev ent damage, the no tebo[...]

  • Page 67

    Product Description Maintenance and Ser vice Guide 1–61 4 Mini PCI communications compar tment Contains the mini PCI modem card. 5 MultiBa y Accepts a diskette driv e, optical drive, hard driv e, or battery pack. 6 MultiBa y release switch Releases the MultiBay de vice from the connector . 7 Serial number Identifies the notebook; needed when you [...]

  • Page 68

    1–62 Maintenance and Ser vice Guide Product Description 1.6 Design Overvie w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pr[...]

  • Page 69

    Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t[...]

  • Page 70

    2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indo ws 2000, W i[...]

  • Page 71

    T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the notebook, a docking base , and any battery packs in the system. ■ View specification inf o rmation about the processor , memory and cache size , and system[...]

  • Page 72

    2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l . ) P ow er-on[...]

  • Page 73

    T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enab le/Disable: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests. (If you suspect a memory failure and w ant to tes[...]

  • Page 74

    2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all settings in the Speed[...]

  • Page 75

    T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Dia gnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq[...]

  • Page 76

    2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick[...]

  • Page 77

    T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed and may be prompted to insert or remo ve de vices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed when[...]

  • Page 78

    2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T roub leshooting Flowc har ts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.5 No power , par t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Nonfunctioning[...]

  • Page 79

    T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.17, Nonfunctioning Device. Go to Sect[...]

  • Page 80

    2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2—No P ower , Part 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC power? Pow[...]

  • Page 81

    T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3—No P ower , Part 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply (if appl[...]

  • Page 82

    2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4—No P ower , Part 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry differe[...]

  • Page 83

    T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5—No P ower , Part 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable). Check notebook [...]

  • Page 84

    2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6—No Video, P ar t 1 A N Stand-alone or Docking Station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external [...]

  • Page 85

    T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7—No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor con[...]

  • Page 86

    2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8—Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc[...]

  • Page 87

    T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9—No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section 2.14. No OS loading from net[...]

  • Page 88

    2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10—No OS Loading from Har d Drive, Part 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to Secti[...]

  • Page 89

    T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11—No OS Loading from Har d Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Section 2.13, No OS Loading from Diskette Drive. Load OS using Res[...]

  • Page 90

    2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12—No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace ha[...]

  • Page 91

    T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13—No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system file[...]

  • Page 92

    2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14—No OS Loading from CD- or D VD-ROM Drive Y Done N Bootable disc in drive? Disc in drive? No OS Loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Section 2.17, Nonfunctioning Device. Go to Section 2.17, Nonfunctioning Device. Install bootable [...]

  • Page 93

    T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15—No Audio, P ar t 1 No Audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Go to Section 2.17, Nonfunctioning [...]

  • Page 94

    2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16—No Audio, P ar t 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio boar[...]

  • Page 95

    T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17—Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning Device. Reattach devic[...]

  • Page 96

    2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18—Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y [...]

  • Page 97

    T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19—Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p[...]

  • Page 98

    2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20—No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and[...]

  • Page 99

    Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook ([...]

  • Page 100

    3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components[...]

  • Page 101

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays Contain par ts with carb on finish for use with Ev o Notebook N800c, N800v , and N800w models 15-inch, UXGA WV A 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001[...]

  • Page 102

    3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 103

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics/Hard ware Kit Contains par ts with silver finish f or use with Presario 2800 models Contains par ts with carbon finish for use with Evo Notebook N800c , N[...]

  • Page 104

    3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 105

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards (f or use with T ouchPad models only) Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian German Greek Hebrew Hungarian Inter national Italian[...]

  • Page 106

    3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 107

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 5 T op cover F or Dual P oint (T ouchPad and P oint Stick; f or use only with Evo Notebook N800w models) F or Dual P oint (T ouchPad and P oint Stick; f or use only with Evo Not[...]

  • Page 108

    3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 109

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 10 Speaker assembly 285266-001 11 Fan 322499-001 12 Disk cell RTC battery 198718-001 13 Processor s Intel Mobile P entium 4 with SpeedStep technology 2.4-GHz processor 2.2-GHz [...]

  • Page 110

    3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 111

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 15 System boards (do not contain memory) With the A TI Mobile Radeon 9000 graphics controller f or use only wi th the 90-watt A C adapter 64-MB of video memor y 32-MB of video [...]

  • Page 112

    3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 113

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 19 Base enclosures (includes shield) With silver finish (Pre sario 2800 models only) With carbon finish (Evo Notebook N800c , N800v , and N800w models) 322500-001 322501-001 20[...]

  • Page 114

    3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/Har dware Kit Components Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components[...]

  • Page 115

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 285261-001 (contains par ts with silver finish f or use with Presario 2800 models) Spare P ar t Number 286868-001 (contains par ts with carbon finish for use with Ev o Notebook N800c, N800v , and N800w mod[...]

  • Page 116

    3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Stora ge Devices Figure 3-4. Mass Storage Devices[...]

  • Page 117

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 l T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Optical drives 24X Max CD-ROM driv e 16X Max CD-R W drive 8X Max CD-R W drive 8X Max D VD-ROM drive 24X Max D VD-ROM/CD-R W combination drive 8X Max D VD-ROM/CD-R W combination drive 285282-001 301244-001 285284[...]

  • Page 118

    3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e r s 90 watt 65 watt 287515-001 285288-001 Bluetooth MultiP ort Module with cover 288504-001 802.11b Wireless Local Area Network (LAN) MultiP or t Module with[...]

  • Page 119

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 P ower cor d, 3-wire Aus t ra l i an Chinese International Italian Japanese Ko r e a n 198723-011 198723-AA1 198723-B31 198723-061 198723-291 198723-AD1 Swedish Swiss T aiwanese U .K. English U. S. E n g l i s h 198723-101 198723-BG1 198723-AB1 198723-031 198723-001 Screw Kit (includ[...]

  • Page 120

    Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ T o[...]

  • Page 121

    4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassem bly from the notebook, place the subassembly (and all accompanying scre ws) aw ay [...]

  • Page 122

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removing or ins[...]

  • Page 123

    4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many cases [...]

  • Page 124

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground[...]

  • Page 125

    4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resi[...]

  • Page 126

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. Ta b l e 4 - 1 T ypical Electrosta[...]

  • Page 127

    4–8 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. T able 4-2 Static-Shielding Materials Material Use V oltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 [...]

  • Page 128

    Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Phillips P1 scre ws are removed during disassembly . There are 48 scre ws, in nine different sizes, that must be remo ved, replaced, and loosened when servicing the notebook. Make special note of each scre w size a[...]

  • Page 129

    5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassemb ly Sequence Chart Use the chart belo w t[...]

  • Page 130

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Remo ved 5.3 (continued) MultiBa y device 0 Hard drive 1 to remov e hard drive 2 to separate hard drive bezel from hard drive 5.4 Notebook feet 0 5.5 Memory expansion board 1 loosened 5.6 Mini PCI communications board 1 loosened 5.7 Connector co[...]

  • Page 131

    5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the notebook bottom [...]

  • Page 132

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 4. T o remove the battery bezel, slide the bezel straight do wn (Figure 5-3). Figure 5-3. Removing the Battery Bezel Re verse the abov e procedure to install the battery bezel. Battery Bezel Spare P ar t Number Information Batter y bezel with silv er finish for use with Presar[...]

  • Page 133

    5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the MultiBay device b y following these steps: a. T urn the notebook bottom side up with the right side facing forward. b . Slide and hold the MultiBay release latch tow ard the front of the notebook 1 (Figure 5-4). c. Use the notch in the MultiBay de vice to slide [...]

  • Page 134

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 6. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the left side facing forward. b . Remov e the PM3.0 × 4.0 hard driv e retention screw 1 (Figure 5-5). c. Slide the hard dri ve forward 2 to unseat the hard dri ve connector from th[...]

  • Page 135

    5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Remov e the two PM3.0 × 4.0 scre ws 1 that secure the hard dri ve bezel to the hard dri ve (Figure 5-6). 8. Slide the hard dri ve bezel forward to separate it from the hard dri ve 2 . Figure 5-6. Removing the Har d Drive Bezel Re verse the abov e procedure to install the h[...]

  • Page 136

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 5.4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. The notebook feet attach to the base enclosure as illustrated in Figure 5-7. Figure 5-[...]

  • Page 137

    5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. 3. Remov e the PM2.0 × 5.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-8). 4. Lift the front edge [...]

  • Page 138

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 6. Spread the memory expansion slot retaining tabs to release the memory expansion board 1 . The board tilts up at a 45-degree angle (Figure 5-9). 7. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 . Figure 5-9. Removing a Memory Expansion Boar[...]

  • Page 139

    5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.6 Mini PCI Comm unications Board 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. Mini PCI Communication Boar ds Spare P ar t Number Information U .S. modem International modem 285286-001 285287-[...]

  • Page 140

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the PM2.0 × 5.0 screw 1 that secures the mini PCI compartment cov er to the base enclosure (Figure 5-10). 4. Lift the front edge of the cov er and swing it back 2 . 5. Remov e the cov er 3 . Figure 5-10. Removing the Mini PCI Comm unications Slot Cover ✎ Mini PC[...]

  • Page 141

    5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the modem cable from the modem board 1 (Figure 5-11). ✎ The modem cable spare part number is 285268-001. 7. Spread the retaining tabs to release the mini PCI communications board 2 . The board tilts up at a 45-degree angle. 8. Remov e the board by pulling it a[...]

  • Page 142

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.7 Connector Co ver ✎ The connector cov er is av ailable with silver f inish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models. This cov er is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for P[...]

  • Page 143

    5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 LED Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. 3. Remov e the two black PM2.0 × 10.0 scre ws that secure the LED cov er to the base enclosure (Figure 5-13). Figure 5-13. Removing [...]

  • Page 144

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 6. Use a flat-bladed tool to pry forward the four clips on the LED cov er 1 (Figure 5-14). 7. Press the esc and F1 keys to re veal the left notch 2 in the LED cove r . 8. Insert a flat-bladed tool into the left notch and lift the left side of the LED cov er 3 . 9. Press the P[...]

  • Page 145

    5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Ke yboard Keyb oa rds Spare P ar t Number Information Ke yboards (f or use with T ouchPad models only) Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian German Greek/P olish Hebrew Hungarian International Italian 285280-171 285280-181 285280-201 28[...]

  • Page 146

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Lift the back edge of the ke yboard 1 (Figure 5-15). 4. Slide the ke yboard toward the back of the notebook 2 . 5. Lift the back edge of the ke yboard and swing it forward 3 unt[...]

  • Page 147

    5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the ke yboard shield to the base enclosure (Figure 5-16). 7. Remov e the keyboard shield 2 . Figure 5-16. Removing the K eyboar d Shield ✎ The ke yboard shield is included in the Miscellaneous Plastics/Hardware Kit, spar[...]

  • Page 148

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 8. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board (Figure 5-17). 9. Remov e the keyboard. Figure 5-17. Removing the K eyboar d Re verse the abov e procedure to install the keyboard.[...]

  • Page 149

    5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Displa y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Close the notebook and position the notebook so the rear panel faces forward. Displays Spare P ar t Number Information Contain par ts with carbon finish for use wi[...]

  • Page 150

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 4. Remov e the two PM2.5 × 9.0 scre ws that secure the display hinges to the base enclosure (Figure 5-18). Figure 5-18. Removing the Displa y Screws[...]

  • Page 151

    5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the front faces forward and open the notebook. 6. Disconnect the display video 1 and display in verter 2 cables from the system board (Figure 5-19). 7. Remov e the two PM2.0 × 10.0 scre ws 3 that secure the display hinges to the base enclosure. 8.[...]

  • Page 152

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 9. Remov e the hinge cov ers from the display (Figure 5-20). Figure 5-20. Removing the Hinge Co vers ✎ The display hinge cov ers are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. ✎ Install the hinge cov ers on the displ[...]

  • Page 153

    5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) 2. T urn the notebook bottom side up with the front facing forward. T op Co[...]

  • Page 154

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 3. Remov e the nine PM2.0 × 8.0 screws 1 securing the top cov er to the base enclosure (Figure 5-21). 4. Remov e the PM2.0 × 4.0 screw 2 securing the top co ver to the base enclosure in the hard dri ve bay . ✎ Do not remov e the screw in the middle of the hard dri ve bay [...]

  • Page 155

    5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the dri ve acti vity light and battery power light cable from the system board 1 (Figure 5-22). 7. Release the ZIF connector 2 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 3 from the system board. 8. Disconnect the speaker cable 4[...]

  • Page 156

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 9. Remov e the following scre ws: a. T wo PM2.0 × 5.5 scre ws 1 that secure the top cover to the base enclosure on the notebook rear panel (Figure 5-23) b . T wo PM2.0 × 4.0 scre ws 2 that secure the top cover to the base enclosure through the metal tabs on the top cov er s[...]

  • Page 157

    5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 10. Remov e the top cover (Figure 5-24). Figure 5-24. Removing the T op Cover Re verse the abov e procedure to install the top cov er .[...]

  • Page 158

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 5.12 Speaker Assembl y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) 2. Position the top cov er bottom side [...]

  • Page 159

    5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the driv e acti vity light/battery power light cable and speaker cable from the retaining clips in the top co ver 1 and 2 (Figure 5-25). 4. Remov e the strip of tape 3 that secures the speaker assembly and T ouchPad cables to the top co ver and T ouchPad assembly .[...]

  • Page 160

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 5.13 Displa y Release Assembl y ✎ The display release assembly is av ailable with silver finish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models . This assembly is included in the Miscellaneous Plastics/Hardware Kit, spare part nu[...]

  • Page 161

    5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the display release assembly to the top cov er (Figure 5-26). 4. Lift the display release assembly straight up 2 and remov e it from the top cov er . Figure 5-26. Removing the Displa y Release Assembly Re verse the abov e [...]

  • Page 162

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.14 T ouchP ad 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) e. Speaker assembly (Section 5.12) T ouchPad a[...]

  • Page 163

    5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Remov e the four PM2.0 × 4.0 screws 1 that secure the T ouchPad bracket to the top co ver (Figure 5-27). 3. Disconnect the T ouchPad cable 2 from the lo w insertion force (LIF) connector on the T ouchPad. 4. Slide the T ouchPad bracket to ward the back of the top cove r 3[...]

  • Page 164

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 6. Remov e the T ouchPad 1 and the T ouchButton board 2 from the top cov er (Figure 5-28). ✎ The T ouchPad cables are part of the T ouchButton board. Figure 5-28. Removing the T ouchPad and the T ouchButton Board Re verse the abov e procedure to install the T ouchPad and th[...]

  • Page 165

    5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 F an 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) Fan Spare P ar t Number Information Fan 322499-001[...]

  • Page 166

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 2. Disconnect the fan cable from the system board 1 (Figure 5-29). 3. Loosen the four PM2.0 × 9.0 shoulder scre ws 2 that secure the fan to the processor mounting bracket. ✎ These scre ws are secured to th e fan and should not be remov ed. 4. Lift the fan straight up to re[...]

  • Page 167

    5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Pr ocessor Ä CA UTION: Before remo ving the processor , make special note of the orientation of the pr inting on the processor . The gold triangle should be in the lower right corner when installing the processor . The processor must be installed in the same orientation[...]

  • Page 168

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 2. Use a flat-bladed tool to turn the processor locking scre w 1 one-half turn counterclockwise (Figure 5-30). 3. Lift the processor straight up and remov e it 2 . ✎ Make sure the gold triangle 3 is in the lo wer right corner when installing the processor . Figure 5-30. Rem[...]

  • Page 169

    5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Disk Cell Real Time Cloc k (R TC) Batter y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) Disk Cell RTC [...]

  • Page 170

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 2. Use a flat-bladed tool to release the R TC battery from its socket 1 (Figure 5-31). 3. Remov e the R TC battery 2 . Figure 5-31. Removing the Disk Cell R TC Battery ✎ When replacing an R TC battery , insert the battery with the “+” sign facing up.[...]

  • Page 171

    5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.18 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.5) ■ Mini PCI communications board (Section 5.6) ■ Processor[...]

  • Page 172

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 3. Remov e the two PM2.0 × 8.0 scre ws 1 that secure the left 2 and right 3 display supports to the base enclosure (Figure 5-32). 4. Remov e the left and right display supports from the base enclosure. Figure 5-32. Removing the Displa y Supports[...]

  • Page 173

    5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ A plastic fan channel 1 attaches to the right display support. The channel has two slots 2 on either end that f it around two tabs 3 on the display support. The fan channel is included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-00[...]

  • Page 174

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 5. Remov e the two PM2.0 × 5.5 scre ws 1 that secure the system board to the base enclosure on either side of the MultiBay connector (Figure 5-34). 6. Remov e the two PM2.0 × 8.0 scre ws 2 that secure the system board to the base enclosure through the processor support brac[...]

  • Page 175

    5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Use the MultiBay connector 1 to lift 2 the front of the system board until the board rests at an angle (Figure 5-35). 8. Slide the system board forward at an angle 3 and remov e it from the base enclosure. 9. Remov e the PC Card bezel 4 from the system board. Figure 5-35. [...]

  • Page 176

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 5.19 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285268-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b. K eyboard and shield (Section 5.9) c. Displ[...]

  • Page 177

    5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. If the modem is installed on the system board, disconnect the modem cable from the modem 1 (Figure 5-36). 4. Disconnect the modem cable from the system board 2 . 5. Remov e the modem cable. Figure 5-36. Removing the Modem Cab le When installing the modem cable, route the c[...]

  • Page 178

    Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.3 cm 31.7 cm 25.0 cm 1.30 in 12.48 in 10.10 in W eight (varies by configur ation) 15.0-inch displa y , MultiBa y device , 1 memor y e xpansion board 14.1-inch displa y , MultiB[...]

  • Page 179

    6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Te m p e r a t u r e Operating Nonoperating 10° to 35° C -10° to 60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating N[...]

  • Page 180

    Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 15.0-inch UXGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1600 × 1200 RGB v[...]

  • Page 181

    6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 15.0-inch SXGA+, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1280 × 1024 RGB [...]

  • Page 182

    Specifications Maintenance and Ser vice Guide 6–5 Ta b l e 6 - 4 15.0-inch XGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB ver[...]

  • Page 183

    6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 5 14.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 20.50 mm 21.49 mm 35.81 mm 11.22 in 8.46 in 14.1 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nits typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB ve[...]

  • Page 184

    Specifications Maintenance and Ser vice Guide 6–7 T able 6-6 Hard Drives 60 GB 40 GB 30 GB 20 GB User capacity per drive 1 60.0 GB 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm 70 mm Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 Seek times (typical read, including setting) Single track A ver age F[...]

  • Page 185

    6–8 Maintenance and Ser vice Guide Specifications 60 GB 40 GB 30 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 6 293 to 560 512 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 Buffer size 3 2 MB 2 MB 512 KB 512 KB Disk rotational speed 4200 r pm 4200 r pm 4200 rpm 4200 r pm T[...]

  • Page 186

    Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 7 Diskette Drive Diskette size 3.5 in Light On system Height 0.5 in (12.7 mm) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/low) A ver age (h[...]

  • Page 187

    6–10 Maintenance and Ser vice Guide Specifications T able 6-8 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disk diam[...]

  • Page 188

    Specifications Maintenance and Ser vice Guide 6–11 T able 6-9 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disk dia[...]

  • Page 189

    6–12 Maintenance and Ser vice Guide Specifications T able 6-10 CD-R W Drive Center hole diameter 0.39 cm 0.59 in Disk diameter 12 cm, 8 cm Disk thickness 1.19 cm 0.47 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 128 KB Data transfer rate Sustained, 16X [...]

  • Page 190

    Specifications Maintenance and Ser vice Guide 6–13 T able 6-11 External A C Adapter W eight 0.21 kg 0.45 lb P ower supply Rated input voltage Rated input current Rated frequency 90 to 264 V AC (auto-s witching) < 60 W 50 to 60 Hz T able 6-12 8-cell, Li ion Battery Pac k Dimensions Height Width Depth We i g h t 21 mm 144 mm 77 mm 0.43 kg 0.82 i[...]

  • Page 191

    6–14 Maintenance and Ser vice Guide Specifications T able 6-13 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1* Enter tainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not av ailable) DMA5* A vailab le f[...]

  • Page 192

    Specifications Maintenance and Ser vice Guide 6–15 T able 6-14 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (default)* IRQ6 Disk ette drive IRQ7 P arallel por t IRQ8 Real time cloc k (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Inter nal po[...]

  • Page 193

    6–16 Maintenance and Ser vice Guide Specifications T able 6-15 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or C[...]

  • Page 194

    Specifications Maintenance and Ser vice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unu sed 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unu sed 1F0 - 1F7 Primar y fixed disk contro[...]

  • Page 195

    6–18 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infra red por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - [...]

  • Page 196

    Specifications Maintenance and Ser vice Guide 6–19 T able 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 01000[...]

  • Page 197

    Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4U n u s e d 8 U n u s e d 6 5 4 3 2 1 7 8[...]

  • Page 198

    A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 199

    Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color)[...]

  • Page 200

    A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 A uto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25[...]

  • Page 201

    Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog 1 6 11 5 10 [...]

  • Page 202

    A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Ta b l e A - 8 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1[...]

  • Page 203

    Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The notebook’ s wide range input feature permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the notebook meets the requirements for use in the country where the equipment is purcha[...]

  • Page 204

    B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap an M E TI 3 The[...]

  • Page 205

    P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cert ification mark of th e agency responsible f or ev aluation i[...]

  • Page 206

    Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 285290-001.[...]

  • Page 207

    C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. Phillips M3.0 × 4.0 Screw Location Ta b l e C - 1 Phillips M3.0 × 4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: One screw that secures the hard driv e to the notebook (documented in Section 5.3)[...]

  • Page 208

    Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. Phillips M3.0 × 4.0 Screw Locations Ta b l e C - 1 Phillips M3.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: T wo screws that secure the hard drive bez el to the hard drive (documented in Section 5.3)[...]

  • Page 209

    C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw Color Qty . Length Thread Head Width Silver 2 5.5 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the co nnector cov er to the notebook (documented in Section 5.7)[...]

  • Page 210

    Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw (Continued) Color Qty . Length Thread Head Width Black 2 5.5 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the system board to the base enclosure on each side of the MultiBa y connector (documented in [...]

  • Page 211

    C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the LED co ver to the notebook (documented in Section 5.8)[...]

  • Page 212

    Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y hing e cov ers and displa y assembly to the notebook (documented in Section 5.[...]

  • Page 213

    C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the k eyb oard shield to the notebook (documented in Section 5.9)[...]

  • Page 214

    Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top co ver to the base enclosure in the hard drive ba y (documented in Section 5.11)[...]

  • Page 215

    C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the top cov e r to the base enclosure near the f an assembly (documented in Section 5.11) 2[...]

  • Page 216

    Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the spea k er assembly to the top co ver (documented in Section 5.12)[...]

  • Page 217

    C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y release assembly to the top co ver (documented in Section 5.13)[...]

  • Page 218

    Screw Listing Maintenance and Ser vice Guide C–13 Figure C-12. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure the T ouchP ad brack et to the top cove r (documented in Section 5.14)[...]

  • Page 219

    C–14 Maintenance and Ser vice Guide Screw Listing Figure C-13. Phillips M2.5 × 9.0 Screw Locations Ta b l e C - 5 Phillips M2.5 × 9.0 Screw Color Qty . Length Thread Head Width Black 2 9.0 mm 2.5 mm 4.0 mm Where used: T wo screws that secure the displa y asse mbly to the noteboo k through the rear panel (documented in Section 5.10)[...]

  • Page 220

    Screw Listing Maintenance and Ser vice Guide C–15 Figure C-14. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: Nine screws that secure the top co ver to the base enclosure through the bottom of the notebook (documented in Section 5.11)[...]

  • Page 221

    C–16 Maintenance and Ser vice Guide Screw Listing Figure C-15. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the top co ver to the base enclosure (documented in Section 5.11)[...]

  • Page 222

    Screw Listing Maintenance and Ser vice Guide C–17 Figure C-16. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the left and righ t displa y suppor ts to the base enclosure (documented in Section 5.18)[...]

  • Page 223

    C–18 Maintenance and Ser vice Guide Screw Listing Figure C-17. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the system boar d to the base enclosure through the processor suppor t brack et (documented[...]

  • Page 224

    Maintenance and Ser vice Guide Index–1 Inde x A AC adapter specifications 6–13 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–15 battery bay 1–53 , 1–61 battery bezel removal 5–5 spare part numbers 3–13 , 5–5 battery light 1–53 battery pack removal 5–4 spare part numbers 3–13 battery power light 1–59 bat[...]

  • Page 225

    Index–2 Maintenance and Service Guide Inde x network connector A–1 parallel connector A–4 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–6 S-video A–3 USB connector A–2 connectors, service considerations 4–2 cursor control keys 1–57 D DC power jack 1–55 design overview 1–62 diagnostics configuration information 2–7 test info[...]

  • Page 226

    Inde x Maintenance and Ser vice Guide Index–3 feet illustrated 3–16 locations 5–9 Fn key 1–57 front components 1–52 function keys 1–57 G grounding equipment and methods 4–6 H hard drive OS loading problems 2–20 removal 5–7 , 5–8 spare part numbers 3–9 , 3–19 specifications 6–7 hard drive bay 1–53 , 1–61 hard drive beze[...]

  • Page 227

    Index–4 Maintenance and Service Guide Inde x microphone 1–59 microphone jack location 1–55 pin assignments A–6 mini PCI board removal 5–12 spare part numbers 3–15 mini PCI compartment 1–61 mini PCI compartment cover illustrated 3–16 removal 5–13 Miscellaneous Cable Kit components 3–11 spare part number 3–11 Miscellaneous Plast[...]

  • Page 228

    Inde x Maintenance and Ser vice Guide Index–5 plastic parts 4–2 pointing device, troubleshooting 2–29 port replicators, spare part numbers 3–20 power button 1–59 power cord, spare part numbers 3–20 , 3–21 power light 1–58 power management features 1–51 power, troubleshooting 2–12 power/Standby light 1–53 , 1–59 processor rem[...]

  • Page 229

    Index–6 Maintenance and Service Guide Inde x S-Video connector location 1–55 pin assignments A–3 system board removal 5–44 spare part numbers 3–13 , 5–44 system memory map 6–19 T tools required 4–1 top components 1–58 top cover removal 5–26 spare part numbers 3–9 , 5–26 TouchButton board removal 5–35 spare part numbers 3?[...]