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Cisco Cisco Wide Area Virtualization Engine 274 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Cisco Cisco Wide Area Virtualization Engine 274 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Cisco Cisco Wide Area Virtualization Engine 274 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Cisco Cisco Wide Area Virtualization Engine 274
- nom du fabricant et année de fabrication Cisco Cisco Wide Area Virtualization Engine 274
- instructions d'utilisation, de réglage et d’entretien de l'équipement Cisco Cisco Wide Area Virtualization Engine 274
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Cisco Cisco Wide Area Virtualization Engine 274 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Cisco Cisco Wide Area Virtualization Engine 274 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Cisco en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Cisco Cisco Wide Area Virtualization Engine 274, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Cisco Cisco Wide Area Virtualization Engine 274, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Cisco Cisco Wide Area Virtualization Engine 274. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Americas Headquarters Cisco Syst ems, Inc . 170 W est Tas man Drive San Jo se, CA 95 134-1706 USA http://w ww.cisco. com Tel: 4 08 526 -4000 800 553- NET S (6 387 ) Fax: 4 08 527 -0883 Cisco Wide Area V ir tualization Engin e 27 4 and 47 4 Hardw a re Installation Gui de No ve mber 2008 Text Pa rt Num ber: OL- 17739 -01[...]

  • Page 2

    THE SPECIFICA T IONS AND INFORMA TION REGARDING TH E PR ODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NO TICE. ALL ST A TEMENTS, INFORMA TI ON, AND RECOMMENDA TIONS IN T HIS MANUAL ARE BELI EVED TO BE ACCURA TE BUT ARE PRESEN TED WITHOUT W ARRANTY OF ANY KIND, EXPRES S OR IMPLIED. USERS MUST T AKE FULL RESPO NSIBILIT Y FOR THEIR APPLICA TION [...]

  • Page 3

    Network Registrar , PCNow , PIX, Po werPanels, ProConnect, Scr iptShare, SenderBase, SMAR Tnet , Spectrum Expert, StackW ise, The Fastest W ay to Increase Y our Internet Quotient , Tr ansPath, W ebE x, and the W ebE x logo are regist ered trademark s of Cisco System s, Inc. and/or its af filiates in the United States and certain othe r countries. A[...]

  • Page 4

    [...]

  • Page 5

    v Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 CONTENTS Preface ix CHAPTER 1 Introdu cing the Ci sco Wide Area Vi rtual ization Engi ne 1-1 Suppo rted Pro ducts 1-1 Hard ware F eatur es 1-2 Fron t Panel Con trol s and LEDs 1-2 Loca tion of Ports and Conn ectors 1-3 CHAPTER 2 Prepari ng to Inst all th[...]

  • Page 6

    Contents vi Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Conne cting Powe r and Boo ting the System 3-8 Chec king the LE Ds 3-9 Removing or Repl acing a WAVE Applianc e 3-9 CHAPTER 4 WAVE Inli ne Network Adapter 4-1 Inli ne Networ k Adapte r Descr iption 4-1 Port s and LE D Indicat ors 4-3 Inli [...]

  • Page 7

    vii Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Conte nts APPENDI X B Mainta ining the Wi de Area Virtu aliza tion Engine B- 1 Mainta inin g You r Site Environ ment B- 1 Temp er atu re B-2 Humid ity B- 3 Alti tude B-3 Dust and Part icle s B- 4 Corr osio n B-4 Ele ctrosta tic Di schar ge B- 4 Elec tr[...]

  • Page 8

    Contents viii Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 9

    ix Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface This preface descr ibes th e purpos e of the Ci sco W ide Area V i rtualizati on Engi ne 274 and 47 4 Har dwar e Install ation Guide , who should read it, how it is organized, and its docum en t con v enti ons. This p refac e cont ains the fol[...]

  • Page 10

    Preface x Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Audience T o use this installatio n guide, you should be famil iar with intern etwor king equipm en t and cabli ng, and have a basic kn owledge of e lectron ic circ uitry and wirin g practi ces. T o com plete the instal latio n, inc luding t[...]

  • Page 11

    xi Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface Conv entions Command desc riptions use the following conv entions: Chap te r 5 T rouble shooti ng the System Hardw are Describes t roub leshooting procedur es for the hard ware installa tion. Appe ndix A W ide Area V irtualiza tion Engi ne H a[...]

  • Page 12

    Preface xii Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Scre en e xamples us e the f ollo wing con ven tions : Notes , caution ary stat ement s, and saf ety wa rnings use these co n ventio ns: Note Means r eader tak e not e . Note s co ntai n hel pful su ggest ion s or ref eren ces to mater ial[...]

  • Page 13

    xiii Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface War n in g IMPORT ANT SAFE TY INST RUCTIONS This warning symbol me ans danger . Y ou ar e in a situation that could cause bodily injury . Before you work on any equipment, be aware of the hazards involved with electri cal circuitry and be fa[...]

  • Page 14

    Preface xiv Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 15

    xv Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface[...]

  • Page 16

    Preface xvi Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 17

    xvii Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface[...]

  • Page 18

    Preface xviii Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Related Document ation The W A VE a ppl iance su pports the Cisco Wide Area Appl ication Se rvi ces soft war e (W AAS). The W A VE app lianc e can f unc tion as either a W AA S Centr al Manage r or as an Appl icati on Acce lerat ion Engi[...]

  • Page 19

    xix Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface • Re gulato ry Compli ance and Saf ety In format ion for the Ci sco W id e Ar e a V irt ualization Engin es Obtaining Documentation, Obta ining Support , and Security Guidelines For informat ion on ob taining docume ntatio n, obtaini ng sup[...]

  • Page 20

    Preface xx Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 21

    CH A P T E R 1-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 1 Introducing the Cisco Wide Area Virtualization Engine This chapter provides a basi c functi onal overview of the Cisco W ide Are a V irtua lization Engin e (W A V E) 274 an d 474 appli ances an d describ es the hardware , m ajor c ompon [...]

  • Page 22

    Chapt er 1 Introdu cing th e Cisc o Wide Ar ea Virt uali zati on Eng ine Hardw are Fe atures 1-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Hardware Features This section ill ustrate s and de scribes the fr ont and ba ck pan el cont rols, por ts, a nd LED i ndica tors on the W A VE-274 and W A[...]

  • Page 23

    1-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 1 Introduc ing the Cisco Wide Area Virtua lization Engi ne Hardware Feature s The po wer cont ro l b utt on po wers up a nd po wers do wn the system . Note Y ou can conne ct a keyboar d to a ny USB port and conn ect a monit or t o the vi deo co[...]

  • Page 24

    Chapt er 1 Introdu cing th e Cisc o Wide Ar ea Virt uali zati on Eng ine Hardw are Fe atures 1-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 War n in g T o avoid electric shock, do not connect safety extra-low vol tage (SEL V) circuits to telephone-network voltage (TNV) circuits. LAN ports co n[...]

  • Page 25

    1-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 1 Introduc ing the Cisco Wide Area Virtua lization Engi ne Hardware Feature s Ethernet Port C onnector Conne ct a Category 3, 4, or 5 unshield ed twis ted-pa ir cable to the Ether net connec tor . 100BASE-TX and 1000BASE-T Fast Ethe rnet sta nd[...]

  • Page 26

    Chapt er 1 Introdu cing th e Cisc o Wide Ar ea Virt uali zati on Eng ine Hardw are Fe atures 1-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Console Port Serial Conne ctor The W A VE-2 74 an d W A VE-4 74 ap plian ces have one console po rt (see Figure 1-4 ). Use the conso le port s erial conn [...]

  • Page 27

    CH A P T E R 2-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 2 Preparing to Install the Wide Area Virtualization Engine This chapter con tains impo rtant safety infor mati on that you should know before wor king with the W A VE appliance. Use th e guideline s in this chapter to ensure your own perso[...]

  • Page 28

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety W ar ning s 2-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 War n in g Read the installation instructi ons bef ore connecting the sy stem to the power source. Stateme nt 1004 War n in g Before working on a sy stem that h[...]

  • Page 29

    2-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 2 Prepari ng to Inst all the Wide A rea Virtualiza tion En gine S afety Warnings War n in g Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, a nd watches). Metal objects will heat up when[...]

  • Page 30

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety G uid elin es 2-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Safety Guidelines T o reduce the risk of bod ily injury , electrical shock , fir e, and damage to the equipme nt, observ e the precaut ions in this section. T[...]

  • Page 31

    2-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 2 Prepari ng to Inst all the Wide A rea Virtualiza tion En gine Safety Guidelines • If any of the fol low in g cond itions occu r , unplu g the produc t f rom th e elect rical ou tlet an d repl ace the par t or contac t your cu stomer service[...]

  • Page 32

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety G uid elin es 2-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 • Observ e po wer strip r atings. Mak e sure that the total amper e rating of all product s plugge d int o the p o wer st rip doe s not excee d 80 pe rcent [...]

  • Page 33

    2-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 2 Prepari ng to Inst all the Wide A rea Virtualiza tion En gine Safety Guidelines • The ai r baf fle assembly i s alw ays inst alled in th e applia nce e xcept whe n you are inst allin g or remov ing the compon ents tha t are l ocate d under [...]

  • Page 34

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety G uid elin es 2-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 35

    CH A P T E R 3-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 3 Installing the Wide Area Virtualization Engin e This chap ter de scribe s how to inst all a Wide Area V i rtu alizat ion Eng ine (W A V E) appli ance on a tablet op, on a wall, or in an equipm en t rack. This ch apter conta ins the follo[...]

  • Page 36

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Instal ling the WAVE A ppliance on a Tabl etop 3-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Installin g the WAVE Appliance on a Tabletop When y ou insta ll a W A VE a pplian ce on a workben ch or table top, e nsure tha t the surf[...]

  • Page 37

    3-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Installing the WAV E Appliance on a Wall Figur e 3-1 W A VE-27 4 and W A VE-47 4 Applia nce Mount ing Slee ve T o mount you r W A VE appliance using the mounting slee ve, f ollo w these steps[...]

  • Page 38

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Instal ling the WAVE A ppliance on a Wall 3-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Figur e 3-2 At tac hing the Mounting Sleev e Step 3 Slide the W A VE ap pliance in to the mounting slee ve as sho wn. See Fi gure 3-3 on page [...]

  • Page 39

    3-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Installing the WAVE Appliance in an Equipment Rac k Installin g the WAVE Appliance in an Equipment Rack Use the optiona l rackmo unt shelf to inst all your W A VE -274 or W A VE-474 in an equ[...]

  • Page 40

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Instal ling the WAVE A ppliance in an Equipme nt Rack 3-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Cauti on Install th e appli ance only in a rack cabinet with perfor ated door s. Rack R equirements Install y our W A VE appliance[...]

  • Page 41

    3-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Installing the WAVE Appliance in an Equipment Rac k Figur e 3-4 At tac hing t he Rac k Shel f Note T he shelf m ay be m ounted up side do wn and will not loose an y of its weight ca pacity . [...]

  • Page 42

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Connectin g Cables 3-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Connecting Cables T o connec t cables to your W A VE appli ance, follo w the se steps: Step 1 Powe r do wn the appliance be fore connectin g cables to or disconnecti[...]

  • Page 43

    3-9 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Check ing the LE Ds Note While the W A V E appl ianc e is powering up, the gre en power-on LE D on the fr ont of the W A VE a ppliance is on. Checking the LEDs When the W A VE a pplia nce is [...]

  • Page 44

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Removi ng or Replaci ng a WAVE App liance 3-10 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 45

    CH A P T E R 4-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 4 WAVE Inline Network Adapte r This chapte r describes the Cisco W A VE inline network adapter and contains th e follo wing sections: • Inline Ne twork Adapte r Descript ion, pa ge 4-1 • Ports and LE D Indic ators, pa ge 4-3 • Inline[...]

  • Page 46

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Inline Ne twork Ad apter D escript ion 4-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Note Throughout this section , we refer to a W A VE applia nce conf igured for inline interc eption mode as a W A V E inline appliance . The W AAS software defines [...]

  • Page 47

    4-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Ports an d LED Indi cators Ports and LE D Indica tors Figure 4-1 sho ws the 2- por t inl ine net wo rk adap te r port number s, in terf ace designat ions, and LEDs . Figur e 4-1 2-P ort Inline Netw or k A dapt er[...]

  • Page 48

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Inline Ne twork Ad apter Ca bling Requirem ents 4-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Inline Ne twork Adapter Cab ling Requirements The inlin e netw ork adap ter ships w ith two types o f cables: c rosso ver an d strai ght-th rough. When you[...]

  • Page 49

    4-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Inline Network Adapter Cabling Requirements Some swi tches suppor t automat ic mediu m-dep enden t interf ace crosso v er (MDI X). Y ou ca n conf igure MDI X b y usi ng the mdix a uto glob al configura tion switc[...]

  • Page 50

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Inline Ne twork Ad apter Ca bling Requirem ents 4-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Note Because the i nline ne twork adapte r has an in ternal crossover connec tion that becomes acti ve when the In lineGro up interf ace is pla ced in mech[...]

  • Page 51

    4-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Install ation S cenari os and Cabli ng Exam ples for Fast Eth ernet Con nection s For example, if you are co nnecti ng a route r and a sw itch (two di f fer ent devices) thro ugh t he W A VE inline appli ance, us[...]

  • Page 52

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Instal lation Sce narios and Cabling Example s for Fast Ethernet Co nnection s 4-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Figur e 4-2 Cabling fo r Ser ial Cluste r Inline W A VEs with a Single W AN Conne ction 1 Conn ecti on: W A VE 1 to LAN swit[...]

  • Page 53

    4-9 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Install ation S cenari os and Cabli ng Exam ples for Fast Eth ernet Con nection s Figur e 4-3 Cabling Betwee n T wo Inl ine W A VEs 1 Conn ecti on: W A VE 1 to LAN switc h Fast Ether net: W A VE 1 LAN0 (Inl ine P[...]

  • Page 54

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Instal lation Sce narios and Cabling Example s for Fast Ethernet Co nnection s 4-10 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 55

    CH A P T E R 5-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 5 Troubleshooting th e System Hardware This chapte r prov ides basic troubleshoo ting informatio n to help you identify some co mmon pro blems th at migh t occur with yo ur W ide Area V irtual izatio n Engine (W A VE). This ch apter co nta[...]

  • Page 56

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Identifyi ng System Pr oblems 5-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Note Th e W A AS soft ware does not supp ort t he use of a keyboar d or mouse (Perso nal System/2 [PS/2] or Univ ersal Serial Bus [USB]) for Linux and W AAS soft[...]

  • Page 57

    5-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Chec king Co nnectio ns and S witche s Checking Conn ections and Switches Impro perly set switche s and contr ols a nd loos e or impr oper ly conn ect ed ca bles are th e m ost l ikely s ource of pro ble[...]

  • Page 58

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Troubles hooting t he Ether net Control ler 5-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 No . Call y our c ustomer ser vice r epresen tati v e. ( See the “O btai ning Docume ntatio n, Obt aini ng Supp ort, a nd Secur ity G uidel ines?[...]

  • Page 59

    5-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Troub leshoot ing th e Ether net Con troller – The Eth ernet lin k statu s LED is o n when the E thernet cont rolle r recei ves a link pulse from the switc h. If the LED is of f, there might b e a defe[...]

  • Page 60

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Undeterm ine d Problem s 5-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Undetermined Probl ems Use the informatio n in this section if the diagnostic te sts did no t identi fy the failu re, the de vices list is i ncorrect, or the system i[...]

  • Page 61

    5-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Problem- Solvin g Tips • Disk dri ve s • Memo ry mod ules Cauti on Any com ponen t tha t is inte rna l to th e device must be se rvice d by tr ained and qualified person nel. Conta ct your Ci sco cus[...]

  • Page 62

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Symptoms and Solu tions 5-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 – Has th is co nf igur ation e ver wor ked? – If it has been workin g, what c hanges were made bef ore it f aile d? – Is this the orig inal report ed f ailure? ?[...]

  • Page 63

    5-9 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Symptoms and Solutions Ta b l e 5-2 CD-RW/D VD Dr iv e Pr oblems Sym pto m Ca use an d Acti on CD-R W/D VD driv e is not reco gnize d. 1. V er ify the follo wing items: a. The ID E channel to whic h the [...]

  • Page 64

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Symptoms and Solu tions 5-10 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Ta b l e 5-5 Int er mitt ent Pr oblem s Sym pto m Ca use an d Acti on A prob lem oc cu rs only occasionall y and is diff icult to detect . 1. V er ify the follo wing [...]

  • Page 65

    5-11 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Symptoms and Solutions Ta b l e 5-7 Micr oproces sor Pr oblems Sym pto m Ca use an d Acti on The de vice emits a co ntinuo us tone during POST , indica ting that the m icroprocesso r is not working co r[...]

  • Page 66

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-12 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Power-On Self Test (POST) This section lis ts the e rror codes, err or messa ges, and th e various indica tor ligh t and be ep sequenc es that you ma y encou nte[...]

  • Page 67

    5-13 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) Note A single problem might ca use se v eral error messa ges. When this situation occurs, you shoul d cor rect the cause of t he first err or message . Afte r you co rrect the [...]

  • Page 68

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-14 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 201- Mem ory E rror RAM f ailure. 213-Inco mpatible M emory Mo dule in Memory So cket( s) X, X, ... A me mory m odule in memor y sock et iden tif ied in the erro[...]

  • Page 69

    5-15 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) 917- Front A udio N ot Conn ected Front audio harne ss has be en de tach ed or unsea ted from mothe rboa rd. 918- Front USB No t Connecte d Front US B harness ha s been d etach[...]

  • Page 70

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-16 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Interpreting POST Diagnostic Fr ont Pan el LEDs and Beep C odes Thi s secti on co ve rs t he fro nt pane l LED c odes a s well as the be ep co des th at may occu[...]

  • Page 71

    5-17 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) Red P o wer LED fl ashe s t wo tim es, once every se cond, foll o we d by a 2- sec ond paus e. Beep s st op af ter f ifth iteration b ut L EDs continue until problem is solv ed[...]

  • Page 72

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-18 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Red Po wer LED flashes four tim es, once every se cond, foll o we d by a 2- sec ond paus e. Beep s st op af ter f ifth iteration b ut L EDs continue until proble[...]

  • Page 73

    5-19 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) Red Po wer LED flashes sev en times, once e very second , followed by a 2-sec ond pause. Beep s stop after f ifth iterati on b ut LEDs continue until proble m is solved. 7 Sy s[...]

  • Page 74

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-20 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Red Po wer LED flashes ten tim es, once every se cond, foll o we d by a 2- sec ond paus e. Beep s st op af ter f ifth iteration b ut L EDs continue until problem[...]

  • Page 75

    A-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 APPENDIX A Wide Area Virtualization Engine Hardware Spec ifications This appen dix prov ides hardwar e specif ica tions for the W ide Area V irtualiza tion Engine (W A VE ) 274 and 47 4 applianc es. It con tains th e following sectio ns: • Applia nce[...]

  • Page 76

    Append ix A Wide Area Virtu alization En gine Hardw are Spec ification s Applia nce Specifica tions A-2 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Size • Height: 3. 94 in. (1 0.0 cm) • Depth: 15.0 in. (3 8.0 cm) • W idth: 1 3. 4 in. (34. 0 mm) W e ight 18.6 lb (8.4 kg ) typica l Ports • U[...]

  • Page 77

    A-3 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix A Wide Area Virt ualization En gine Hardw are Spec ification s A ppliance Specifications En viro nmen t • Air temper atur e: – Device on: 50 to 104 ° F ( 10 to 4 0 ° C); altitude : 0 t o 2000 m (650 0 ft) – Device of f: –22 to 140 ?[...]

  • Page 78

    Append ix A Wide Area Virtu alization En gine Hardw are Spec ification s Inli ne A da pter Spec ific ati on s A-4 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Inline Adapter Specifications Ta b l e A- 2 describes the in line network adapter technical an d general specif icatio ns. Ta b l e A -2 Inl[...]

  • Page 79

    B-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 APPENDIX B Maintaining the Wide Area Virtualization Engine Proper use of pr ev entive maint enanc e pr ocedu res c an keep th e W ide Area V irtua lization En gine (W A VE) in g ood opera ting cond ition and minimi ze t he need for co stly , time-consu[...]

  • Page 80

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Maintai ning Your Site En viron ment B-2 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 • T emperat ure, pag e B-2 • Humid ity , page B-3 • Altitude , page B-3 • Dust and Particles, page B-4 • Corros ion, page B-4 • Elec tros[...]

  • Page 81

    B-3 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix B Maintaini ng the Wide A rea Virt ualization En gine Ma intaining Your Site Environment • Clean the syst em at regular intervals to avoid any b uildu p of d ust and debris, which ca n caus e a system to ov erh eat. • If the syst em has b[...]

  • Page 82

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Maintai ning Your Site En viron ment B-4 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Dust and Particles A clean ope rat ing en viron ment ca n greatl y redu ce the negative ef fects of dust and other p articles, which act as insulator[...]

  • Page 83

    B-5 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix B Maintaini ng the Wide A rea Virt ualization En gine Ma intaining Your Site Environment • W ea r a ground ing wrist stra p. If a grounding wrist strap is unav a ilable, touch an unpaint ed metal surface on the chassis peri odically to neut[...]

  • Page 84

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Maintai ning Your Site En viron ment B-6 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 • Printers • T elep hones with real bells • Fluorescen t lights Shock and Vibr ation Exce ssiv e sho ck can dam age the fu nct ion, external ap[...]

  • Page 85

    B-7 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix B Maintaini ng the Wide A rea Virt ualization En gine Usi ng P ower Prote ctio n D evic es – T eletype machin es – Adding machi nes – Laser pr inters – Fa csimile m achines – Any othe r mot ori zed eq uipm ent Besides these app lian[...]

  • Page 86

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Using Po wer Protect ion Devi ces B-8 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Line Cond itioners Line condition ers go beyond the ov ervoltage protection of surge protectors. Lin e condit ioner s keep a syst em’ s A C power sour[...]

  • Page 87

    IN- 1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 INDEX A AC power spec ificati ons A-2 adap te rs inline 4-1 altitude guideli nes B-3 B back panel LEDs (figur e) 1-4 C cable s conn ecting 3- 8 cablin g requirements inline netwo rk adapte r 4- 4 inline netwo rk adapter (e xamples) 4-7 CD/DVD drive p[...]

  • Page 88

    Index IN-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 See EMI elect ros tatic dis cha rge See ESD EMI prev enting ef fects of B-5 enviro nmen t maintaini ng B -1 ESD prev entin g damage 2-7, B-4 Ether net activ ity LED 1-5 Ethern et co ntro lle r troubl eshooting 5-4 troubl eshooting (ch art) [...]

  • Page 89

    IN- 3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Index using B-8 M magnet ism prev enting ef fects of B-5 maintenanc e B -1 to B-7 memo ry proble ms 5-10 micr oproces sor proble ms 5-11 N network conne ction p rob lems 5-4 remo ving WAVE fr om 3-9 P ports console (s erial ) 1-6 inline netwo rk adap[...]

  • Page 90

    Index IN-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 prev entin g damage B- 6 site environment mainte nance fact ors B-1 software prob lems troubl eshooting 5-11 status LEDs 1-4 surge pr otect ors using B-7 swi tches troubl eshooting 5-3 symptoms and solutions tables 5- 8 system problems iden[...]