Blackberry 8220 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277

Aller à la page of

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Blackberry 8220. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Blackberry 8220 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Blackberry 8220 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Blackberry 8220 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Blackberry 8220
- nom du fabricant et année de fabrication Blackberry 8220
- instructions d'utilisation, de réglage et d’entretien de l'équipement Blackberry 8220
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Blackberry 8220 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Blackberry 8220 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Blackberry en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Blackberry 8220, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Blackberry 8220, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Blackberry 8220. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User Guide BlackBerry Pearl 8220 Smartphone Version: 4.6[...]

  • Page 2

    SWD-438151-0717114701-001[...]

  • Page 3

    Contents Shortcuts .................................................................................................................................................................................................................................................9 BlackBerry basics shortcuts ............................................................[...]

  • Page 4

    Message shortcuts ...........................................................................................................................................................................................................................................9 S/MIME-protected messages .....................................................................[...]

  • Page 5

    Browser troubleshooting .............................................................................................................................................................................................................................. 115 Date, time, and alarm .............................................................................[...]

  • Page 6

    Change the display language .................................................................................................................................................................................................................... 159 Add a display language ..................................................................................[...]

  • Page 7

    Bluetooth technology ........................................................................................................................................................................................................................ 179 Bluetooth technology basics ................................................................................[...]

  • Page 8

    Network connection indicators ................................................................................................................................................................................................................. 207 Turn on wireless coverage notification ...................................................................[...]

  • Page 9

    Memory cleaning ......................................................................................................................................................................................................................................... 232 Certificates....................................................................................[...]

  • Page 10

    User Guide Shortcuts 8[...]

  • Page 11

    Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key. • To view available values in a field, press the Alt key. • To switch applications[...]

  • Page 12

    • To move to the last cursor position after you close and reopen a received email message or PIN message, press 5 . In a message list • To open a highlighted message, press the Enter key. • To compose a message from a message list, press the comma ( , ) key. • To view received messages, press the Alt key and 3 . • To view call logs, press[...]

  • Page 13

    • To pan left in a picture, press 4 . • To return to the center of a picture, press 5 . • To zoom in to a picture, press 3 . • To zoom out from a picture, press 9 . • To zoom in as much as possible to a picture, press 1 . • To zoom out from a picture as much as possible, press 7 . • To change the flash mode for a picture or to turn on[...]

  • Page 14

    • To move down a screen, press 9 . • To move to the top of a web page, press 1 . • To move to the bottom of a web page, press 7 . Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No . • To schedule an appointment, press the period ( . ) key. • To move to the next[...]

  • Page 15

    Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in an attachment, press Q . • To search for text in a presentation attachment, you must view the presentation in text view or in text and slide view. Press Q . Map shortcuts • To zoom in to a map, pr[...]

  • Page 16

    User Guide Phone 14[...]

  • Page 17

    Phone Phone basics Find your phone number In the phone application, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, only your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone application, perform one of the fol[...]

  • Page 18

    Turn on the speakerphone During a call, press the period ( . ) key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for your device. To turn off the speakerphone, press the period ( . ) key again. Related topics Bluetooth[...]

  • Page 19

    About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command. Depending on your headset, you might also be able to use a hea[...]

  • Page 20

    4. Change the Default Call Volume field. 5. Press the Menu key. 6. Click Save . Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. During a call, press the Menu key. 2. Click Enhance Call Audio . 3. Select a bass or treble option. Improve sound quality for all calls You cannot ch[...]

  • Page 21

    Speed dial Set up speed dial for a contact 1. In the phone application, press the Menu key. 2. Click View Speed Dial List . 3. Click an unassigned key. 4. Click New Speed Dial . 5. Click a contact. To make a call using speed dial, in the phone application, on the Home screen, in a message, or in a message list, hold the key that you assigned to the[...]

  • Page 22

    You can dial extensions only within your company. Say " Call extension " and the extension number. Related topics Set options for dialing extensions, 28 Check a status using a voice command You can check your active phone number, the wireless coverage level, and the battery power level using a voice command. 1. In the voice dialing applic[...]

  • Page 23

    Set playback options for voice dialing After you say the phone number or contact that you want to call, your BlackBerry® device plays your choice back for you. You can set different playback options. 1. In the device options, click Voice Dialing . 2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Pl[...]

  • Page 24

    Place a call on hold, 15 Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might[...]

  • Page 25

    View call logs in a message list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Logging . 4. Select an option for a call log type. To hide call logs in a message list, select the None option. Add notes to a call log 1. In the phone application, highlight a call log. 2. Press the Menu key. 3. Click View History . 4[...]

  • Page 26

    4. Press the Menu key. 5. Click Edit Notes . 6. Press the Menu key. 7. Click Clear Field . 8. Press the Menu key. 9. Click Save . Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the Menu key. 2. Click Options [...]

  • Page 27

    To stop forwarding calls, change the Forward All Calls field to Do Not Forward . Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Forwarding . 4. Press the Menu k[...]

  • Page 28

    Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roam to another wireless network. Block calls • Depending on your wireles[...]

  • Page 29

    If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list. Turn on fixed dialing • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. • To perform this task[...]

  • Page 30

    8. Press the Menu key. 9. Click Save . Delete a contact from your fixed dialing list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click FDN Phone List . 4. Highlight a contact. 5. Press the Menu key. 6. Click Delete . Smart dialing About smart dialing You can change smart-dialing options to specify a default country code a[...]

  • Page 31

    5. Set how long your BlackBerry® device waits before dialing an extension. 6. In the Extension Length field, set the default length for extensions. 7. Press the Menu key. 8. Click Save . TTY support About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you ca[...]

  • Page 32

    If your SIM card supports more than one phone number, and you are on a call, you cannot receive a call from the phone number that you are not using. Any calls to the phone number that you are not using will receive a busy signal or will be sent to voice mail. If you have a BlackBerry MVS Client phone number and another phone number, you can receive[...]

  • Page 33

    • To request that your phone number is displayed, change the Restrict My Identity field to Never . • To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined . 5. Press the Menu key. 6. Click Save . Turn off the prompt that appears before you delete items You ca[...]

  • Page 34

    About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. Turn on telecoil mode 1. In the phone, press the Menu key. 2. Click Options . 3. Click Hearing Aid Mode . 4. Change the Mode Enabled field t[...]

  • Page 35

    • If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • Your SIM card might support more than one phone number, even if[...]

  • Page 36

    • If your device often identifies incorrect matches, set the matching sensitivity level to reject more. • Improve voice recognition of numbers. Related topics Set the matching sensitivity level for voice commands, 21 Improve voice recognition of numbers, 21 I cannot make a conference call If your BlackBerry® device is associated with a BlackBe[...]

  • Page 37

    Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that ap[...]

  • Page 38

    Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a m[...]

  • Page 39

    Related topics Search for contacts in your organization's address book, 122 Mailing lists, 124 Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN . 3. In the To field, perform one of the following actions: • Type a PIN. Click the trackball. • Type a contact name. Click the trackball. • Type part of a contac[...]

  • Page 40

    6. Click Send . Related topics Mailing lists, 124 View the size of an MMS message before sending it, 54 Reply to a message 1. In a message, press the Menu key. 2. Click Reply or Reply to All . Forward a message You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. Perform one of th[...]

  • Page 41

    Save a message 1. In a message, press the Menu key. 2. Click Save . Search for text in a message, in an attachment, or on a web page To search for text in a presentation attachment, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type [...]

  • Page 42

    • To delete all message prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior . Click Delete . Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Email messages Email message basics Send an email message 1.[...]

  • Page 43

    Add, change, or delete an email message folder You can add, change, or delete email message folders in the email application on your computer. If wireless email reconciliation is turned on, your BlackBerry® device receives changes that you make to the email message folder on your computer over the wireless network. If wireless email reconciliation[...]

  • Page 44

    6. Click Folder Redirection . 7. Clear the check box beside the Sent Items folder. 8. Press the Menu key. 9. Click Save . Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email m[...]

  • Page 45

    Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an aster[...]

  • Page 46

    6. Click Edit . 7. Change the options for the email message filter. 8. Press the Menu key. 9. Click Save . Prioritize email message filters 1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Filters . 4. Highlight an email message filter. 5. Press the Menu key. 6. Click Move . 7. Roll the trackball to the new location. 8. C[...]

  • Page 47

    7. If you use IBM® Lotus Notes®, in the Until field, set the date on which the out-of-office reply should turn off. 8. Press the Menu key. 9. Click Save . To turn off the out-of-office reply, change the Use Out Of Office Reply field to No . Request delivery or read confirmation for email messages Depending on your wireless service provider, this [...]

  • Page 48

    2. Click Options . 3. Click General Options . 4. Change the Hide Filed Messages field to Yes . 5. Press the Menu key. 6. Click Save . Receive only the first section of long email messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Auto More field to No . 5. Press the Menu key. 6. Click Save[...]

  • Page 49

    PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN me[...]

  • Page 50

    SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text [...]

  • Page 51

    Options for SMS text messages Turn off AutoText for SMS text messages 1. In the device options, click SMS . 2. Set the Disable AutoText field to Yes . 3. Press the Menu key. 4. Click Save . View more of the history in SMS text messages 1. In the device options, click SMS . 2. Set the Number of Previous Items field. 3. Press the Menu key. 4. Click S[...]

  • Page 52

    Set a wireless network type for sending SMS text messages Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. 1. In the device options, click SMS . 2. Perform one of the following actions: • To use only one network type to send SMS text messages, [...]

  • Page 53

    Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. In the device options, click Advanced Options . 2. Click Cell Broadcast . 3. Highlight a cell broadcast channel. 4. Press the Menu key. 5. Pe[...]

  • Page 54

    If you have more than one phone number associated with your device, the first phone number that appears in the drop-down list at the top of the screen is your MMS phone number. Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. In a message list, press the key. 2. Click Compose MMS . 3. Perform one [...]

  • Page 55

    • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1. When composing an MMS message, press the Menu key. 2. Perform one of the following actions: • To attach a contact, click Attach Contact . Highlight a contact. • To attach an appointment, click Attach Appointment . [...]

  • Page 56

    2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field to Yes . • To receive notification when the recipient opens the message, set the Confirm Read field to Yes . 4. Press the Menu key. 5. Click Save . Request delivery notification or [...]

  • Page 57

    3. If necessary, click General Options . 4. Change the Confirm Delete field to No . 5. Press the Menu key. 6. Click Save . Turn off the prompt that appears when you mark messages as opened 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Confirm Mark Prior Opened field to No . 5. Press the Menu k[...]

  • Page 58

    Change how a message list displays messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform any of the following actions: • To view more of the subject line, change the Display Message Header On field to 2 lines . • To change the order of the subject line and sender, change the Display Order fi[...]

  • Page 59

    5. Press the Menu key. 6. Click Save . Hide sent messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Hide Sent Messages field to Yes . 5. Press the Menu key. 6. Click Save . View call logs in a message list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Lo[...]

  • Page 60

    Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list. 1. In the device options, click Security Options . 2. Click Firewall . 3. Press the Menu key. 4. Click Configure Exceptio[...]

  • Page 61

    • To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key. • To move down a screen, press the Space key. • To move to the top of a message list, press 1 . • To move to the bottom of a message list, press 7 . • To move up a message, press 2 . • To move dow[...]

  • Page 62

    7. Press the Menu key. 8. Click Save . 9. Type your message. 10. Press the Menu key. 11. Click Send . 12. Type a pass phrase to encrypt the message. 13. Confirm the pass phrase. 14. Click OK . Using a secure method, let the recipient know what the pass phrase is. Attach a certificate to a message You can attach a certificate to email messages and P[...]

  • Page 63

    : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server . View the certificate used to sign or encrypt a message 1. In [...]

  • Page 64

    : The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate. : The sender’s certificate is expired. Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. :[...]

  • Page 65

    4. Press the Menu key. 5. Click Save . About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message[...]

  • Page 66

    Request delivery notification for signed S/MIME-protected messages 1. In the device options, click Security Options . 2. Click S/MIME . 3. Change the Request S/MIME Receipts field to Yes . 4. Press the Menu key. 5. Click Save . Turn off the prompt that appears before an S/MIME-protected message is truncated 1. In the device options, click Security [...]

  • Page 67

    You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. PGP protected messages PGP protected message basics About signing and encrypting messages You can digitally sign or encry[...]

  • Page 68

    5. Click Continue . Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might dow[...]

  • Page 69

    View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's PGP Key or Display Encryption PGP key . PGP protected message status Encryption status indicators Your administrator sets whether messages that you rece[...]

  • Page 70

    PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages. 1. In the device options, click Security Options . 2. Click PGP . 3. Change the[...]

  • Page 71

    If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder. Ch[...]

  • Page 72

    Turn off the prompt that appears when you use a PGP key that is not recommended for use 1. In the device options, click Security Options . 2. Click PGP . 3. Change the Warn about problems with my PGP keys field to No . 4. Press the Menu key. 5. Click Save . To turn on the prompt again, change the Warn about problems with my PGP keys field to Yes. P[...]

  • Page 73

    • Generate an encryption key. • Verify that data service is turned on. • Resend the message. Related topics Find information about wireless coverage indicators, 207 Change a contact, 122 Generate an encryption key, 232 Turn off data service, 209 Resend a message, 38 I am not receiving messages Try performing the following actions: • Verify [...]

  • Page 74

    I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage are[...]

  • Page 75

    HTML email messages do not appear correctly Try performing the following actions: • To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Wait for a short period of time. Your device receiv[...]

  • Page 76

    Related topics View a list of saved searches, 171 Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be available on your device. If your device is associated with an email account that uses a BlackBerry® Enterpr[...]

  • Page 77

    Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you save an email message that contains an attachme[...]

  • Page 78

    2. Press the Menu key. 3. Click Cancel Download . Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Click one of the following menu items: • Get Link • Retrieve To return to the attachment, press the Escape ke[...]

  • Page 79

    Document attachments Open a password-protected .pdf file attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When[...]

  • Page 80

    View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a specific worksheet, click a worksheet. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet . Change the size of a column In a spreadsheet, perform one of the following actions: • To change the size [...]

  • Page 81

    Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page . Presentation attachments Switch presentation views 1. In a presentation, press the Menu key. 2. Perform one of the following actions: • To view text only, click View Text . • To view text and slides, c[...]

  • Page 82

    vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an em[...]

  • Page 83

    A message or attachment does not appear or is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All . • If you are[...]

  • Page 84

    User Guide Camera and video camera 82[...]

  • Page 85

    Camera and video camera Take a picture 1. In the camera, if necessary, to zoom in to or out from a subject, roll the trackball up or down. 2. To take a picture, click the trackball. Note: The approximate number of pictures that you can save to the device memory or the media card appears in the lower-left corner of the screen. If you save pictures t[...]

  • Page 86

    Camera and video camera options Change the picture size The larger the picture, the more memory the picture requires. 1. In the camera, press the Menu key. 2. Click Options . 3. Change the Picture Size field. 4. Press the Menu key. 5. Click Save . Set picture quality You can set the fineness of detail that the camera captures in pictures. The finer[...]

  • Page 87

    3. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder field. 4. Press the Menu key. 5. Click Save . Change options to compensate for different lighting conditions in pictures or videos 1. In the camera or video camera, press the Menu key. 2. Click Options [...]

  • Page 88

    Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device. • If [...]

  • Page 89

    Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your compu[...]

  • Page 90

    3. Type a name for the song or video. 4. Click Save . Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. In the media application, click a media type. 2. Press the Menu key. 3. Click Receive Using Bluetooth . 4[...]

  • Page 91

    Playing media files and recording voice notes Play a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ring tone, video, or voice note. Note: To view other songs or videos while playing a song or video, press the Menu key. Click Music Library or Video Library . To stop playing a media fi[...]

  • Page 92

    2. Click Next Track or Previous Track . Search for a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. In the Find field, type part or all of a name for a song, ring tone, video, picture, or voice note. Switch applications during a song 1. Press the End key. 2. Click an application. To return to the m[...]

  • Page 93

    Keep backlighting on when you play a video By default, the backlighting for the screen and keyboard is designed to turn off after a period of time to conserve battery power. 1. In the media application, press the Menu key. 2. Click Options . 3. Change the Turn Off Auto Backlighting field to No . 4. Press the Menu key. 5. Click Save . About using a [...]

  • Page 94

    10. Press the Menu key. 11. Click Save . Change a standard playlist 1. In the media application, click Music . 2. Click Playlists . 3. Highlight a standard playlist. 4. Press the Menu key. 5. Click View . 6. Perform any of the following actions: • To add a song, press the Menu key. Click Add Songs . Click a song. • To change the order of songs,[...]

  • Page 95

    Rename a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Highlight a playlist. 4. Press the Menu key. 5. Click Rename . 6. Type a name for the playlist. 7. Click Save . Delete a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Highlight a playlist. 4. Press the Menu key. 5. Click Delete . View [...]

  • Page 96

    5. Press the Menu key. 6. Click Rename . 7. Type a name for the file. 8. Click Save . Move a media file You can only move songs, ring tones, videos, or voice notes that you added. 1. In the media application, press the Menu key. 2. Click Explore . 3. Navigate to a folder that contains media files. 4. Highlight a media file. 5. Press the Menu key. 6[...]

  • Page 97

    2. Click a category. 3. Highlight a picture. 4. Press the key. 5. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . View pictures as a slide show A slide show displays all pictures in a category or folder. 1. In the media application, click Pictures . 2. Click a category. 3. I[...]

  • Page 98

    Pan a picture To perform this task, you must zoom in to the picture. In a picture, roll the trackball. To close the picture, press the Escape key once in the camera or twice in the media application. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate . The picture turns 90 degrees in a clockwise direction. Managing pictures Save [...]

  • Page 99

    Rename a picture or picture folder You can only rename pictures or picture folders that you transferred to your BlackBerry® device. 1. In the media application, click Pictures . 2. Click a category. 3. Highlight a picture or picture folder. 4. Press the Menu key. 5. Click Rename . 6. Type a name for the picture or picture folder. 7. Click Save . M[...]

  • Page 100

    Format a media card If you format a media card, all the files on the media card are deleted. 1. In the device options, click Memory . 2. Press the Menu key. 3. Click Format . View the amount of available memory To view the amount of memory available for application data or for storing files on a media card, in the device options, click Memory . Abo[...]

  • Page 101

    Turn off mass storage mode 1. In the device options, click Memory . 2. Change the Mass Storage Mode Support field to Off . 3. Press the Menu key. 4. Click Save . Turn off the mass storage mode prompt 1. In the device options, click Memory . 2. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No . 3. Press the Menu key. 4. Cli[...]

  • Page 102

    • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an encrypted media file using yo[...]

  • Page 103

    Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: • If a web a[...]

  • Page 104

    Move through a web page line by line 1. On a web page, press the Menu key. 2. Click Select Mode . To select only links and fields as you move through a web page, press the Menu key. Click View Mode . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to a message list A saved web page displays content that w[...]

  • Page 105

    Close the browser 1. In the browser, press the Menu key. 2. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Addr[...]

  • Page 106

    Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open . Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video. 4. Click Save . View a full picture on a web page 1. On a web[...]

  • Page 107

    5. Click Add . If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Edit Bookmark . 6. Change the bookmark. 7. Click A[...]

  • Page 108

    3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark . 6. Roll the trackball to the new location. 7. Click the trackball. Rename a bookmark folder for web pages You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Rename Folder . Delete a bookmark folder for web pages You can only de[...]

  • Page 109

    View web feed content 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Perform one of the following actions: • To view a summary of the story, click Show Description . • To view the full story, click Read Story . To hide a description, highlight a title. Press the Menu key. Click Hide Description . Listen to web feed content If yo[...]

  • Page 110

    7. Click the trackball. Delete a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a web feed. 4. Press the Menu key. 5. Click Delete Bookmark . Browser options Change the default browser view 1. In the browser, press the Menu key. 2. Click Options . 3. Click General Properties . 4. Change the Default View field. 5. P[...]

  • Page 111

    6. Click Save Options . Change options for pictures and animation on web pages 1. In the browser, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To stop displaying pictures, click Browser Configuration . Change the Show Images field. • To change the quality of pictures, click General Properties . Change the Im[...]

  • Page 112

    Receive a prompt before closing the browser or running a script 1. In the browser, press the Menu key. 2. Click Options . 3. Click General Properties . 4. Select any of the following check boxes: • Prompt Before Closing Browser On Escape • Prompt Before Closing Modified Pages • Prompt Before Running WML Scripts 5. Press the Menu key. 6. Click[...]

  • Page 113

    Set the default browser configuration 1. In the device options, click Advanced Options . 2. Click Browser . 3. Set the Default browser configuration field. 4. Press the Menu key. 5. Click Save . Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the[...]

  • Page 114

    Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content servers. Encryption Strength: Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only . To [...]

  • Page 115

    2. Click TLS . 3. Press the Menu key. 4. Click Add Host . 5. Perform one of the following actions: • If the TLS Default field is set to Proxy , in the Host Name field, type the web address for the content server. • If the TLS Default field is set to Handheld , in the Host Name field, type the web address for the content server. Set the Certific[...]

  • Page 116

    MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push message[...]

  • Page 117

    Browser troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fi[...]

  • Page 118

    User Guide Date, time, and alarm 116[...]

  • Page 119

    Date, time, and alarm Set the date and time 1. In the clock, press the Menu key. 2. Click Options . 3. Click Set Time . 4. Click the Time field. 5. Roll the trackball to select a time. 6. Click the Time field. 7. Press the Menu key. 8. Click Save . Get the date and time from the wireless network automatically To perform this task, your BlackBerry®[...]

  • Page 120

    Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. In the clock, press the Menu key. 2. Click Options . 3. Set the Clock Face , Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5. Click Save . Display a second time zone You can display a second clock to show another time zone. For example, you[...]

  • Page 121

    Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm . 3. Roll the trackball over the text beside the alarm time to highlight On or Weekdays . 4. Press the Escape key. In the device status section of the Home screen, a clock indicator appears. Related topics Turn off your device, 219 Silence the alarm • If snooze is not turne[...]

  • Page 122

    6. Click Start . If you exit the clock application, the timer continues to count down. Change timer notification options 1. In the clock, press the Menu key. 2. Click Options . 3. In the Countdown Timer section, change the Timer Tune , Volume , or Vibrate fields. 4. Press the Menu key. 5. Click Save . Date, time, and alarm troubleshooting The time [...]

  • Page 123

    Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact . 2. Type the contact information. 3. Press the key. 4. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the Menu key. 3. Click Add to Contacts . 4. Type the [...]

  • Page 124

    2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the Menu key. 5. Click Save . View a contact In the contact list, click a contact. Change a contact 1. In the contact list, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Change the contact information. 5. Press the Menu key. 6. Click Save . Delete a contact 1[...]

  • Page 125

    Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From <[...]

  • Page 126

    8. Press the Menu key. 9. Click Select . 10. Center the picture in the box. 11. Press the Menu key. 12. Click Crop and Save . Delete the caller ID picture for a contact 1. In the contact list, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Highlight the caller ID picture. 5. Press the Menu key. 6. Click Delete Picture . 7. Press the[...]

  • Page 127

    • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group . Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member . Dele[...]

  • Page 128

    Contact list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Sort By field. 5. Press the Menu key. 6. Click Save . Change the display options for contacts You can change how your contacts appear in all applications, including the phone,[...]

  • Page 129

    Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with [...]

  • Page 130

    6. Click Save . Related topics Turn off your device, 219 Schedule an appointment quickly in Day view To perform this task, in the general calendar options, the Enable Quick Entry field must be set to Yes. 1. In Day view, beside the start time, type the subject of the appointment. 2. Type a location in parentheses. 3. To change the end time, roll th[...]

  • Page 131

    3. Type the alarm information. 4. If the alarm recurs, change the Recurrence field. 5. Press the Menu key. 6. Click Save . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following[...]

  • Page 132

    8. Press the Menu key. 9. Click Save . Related topics Turn off your device, 219 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of ea[...]

  • Page 133

    Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the Menu key. 3. Click one of the following menu items: • Invite Attendee • Change Attendee • Remove Attendee 4. Press the Menu key. 5. Click Save . Send an em[...]

  • Page 134

    Turn off your device, 219 Change the snooze time for reminders, 132 Change the start and end time for days 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Start of Day and End of Day fields. 5. Press the Menu key. 6. Click Save . Change the snooze time for reminders 1. In a calendar or task list, pr[...]

  • Page 135

    Hide free time in Agenda view 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Show Free Time in Agenda View field to No . 5. Press the Menu key. 6. Click Save . View more of the subject line for appointments in Agenda view 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Opt[...]

  • Page 136

    3. Click a calendar. The Number of Entries field displays the number of entries that are stored in the calendar. Multiple calendars About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your device is associated with a work email account and[...]

  • Page 137

    Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No . • To schedule an appointment, press the period ( . ) key. • To move to the next day, week, or month, press 9 . • To move to the previous day, week, or month, press 3 . • To move up an hour in Day view or Week vi[...]

  • Page 138

    Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. In the task list, highlight a task. 2. Press the Men[...]

  • Page 139

    • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All . • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary . • To stop checking spelling, press the Menu key. Click Cancel Spell Check . Delete a task 1. In the ta[...]

  • Page 140

    3. If necessary, click General Options . 4. Change the Confirm Delete field to No . 5. Press the Menu key. 6. Click Save . View the number of tasks or memos stored on your device 1. In the task list or memo list, press the Menu key. 2. Click Options . The Number of Entries field displays the number of tasks or memos that are stored on your BlackBer[...]

  • Page 141

    3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All . • To add the word to the custom dictionary, press the Menu key. Click Add To[...]

  • Page 142

    Create a category for contacts, tasks, or memos 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter . 3. Press the Menu key. 4. Click New . 5. Type a name for the category. 6. Press the Enter key. Categorize a contact, task, or memo 1. When creating or changing a contact, task, or memo, press the Menu key. 2. Click [...]

  • Page 143

    Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. To use the alternate function on a key in the calculator, press the Alt key and the key[...]

  • Page 144

    User Guide Notification profiles 142[...]

  • Page 145

    Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notificati[...]

  • Page 146

    Change a notification profile 1. In the profile list, click Advanced . 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Edit . 5. Change the notification profile. 6. Press the Menu key. 7. Click Save . Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced[...]

  • Page 147

    Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Ring Tones . 2. Click All Ring Tones . 3. Press the Menu key. 4. Click Download Ring Tones . Related topics Legal notice, 273 LED notification LED notification The LED light on the top of your BlackBerry® device fla[...]

  • Page 148

    2. Set the LED Coverage Indicator field to On . 3. Press the Menu key. 4. Click Save . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off . Custom notification About custom notification You can create notificat[...]

  • Page 149

    5. Roll the trackball to the new location. 6. Click the trackball. Change a notification profile exception 1. In the profile list, click Advanced . 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Edit . 5. Change the notification profile exception information. 6. Press the Menu key. 7. Click Save . Change the list of [...]

  • Page 150

    2. Press the Menu key. 3. Click Edit . 4. Press the Menu key. 5. Click Add Custom Ring Tone . 6. Change the Custom Ring Tone field. 7. Press the Menu key. 8. Click Save . Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the [...]

  • Page 151

    Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to typ[...]

  • Page 152

    2. Click Cancel Selection . Set the cursor speed 1. In the device options, click Screen/Keyboard . 2. Set the Key Rate field. 3. Press the Menu key. 4. Click Save . Turn on key tones 1. In the device options, click Screen/Keyboard . 2. Set the Key Tone field to On . 3. Press the Menu key. 4. Click Save . Typing input methods About typing input meth[...]

  • Page 153

    Type text using multi-tap • To type the first letter on a key, press the letter key once. • To type the second letter on a key, press the letter key twice. Switch typing input methods 1. In the device options, click Language . 2. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to <Lan[...]

  • Page 154

    4. Press the Menu key. 5. Click Save . Spelling checker Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the[...]

  • Page 155

    Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. 1. In the device options, click Spell Check . 2. Select or clear the check box beside one or more options. 3. Press the Menu key. 4. Click Save . Stop displaying spelling suggestions in the list that appears wh[...]

  • Page 156

    Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType® technology uses the same dictionary, if you are using the SureType input method, words that you add to your custom dictionary are displayed in the list that appears[...]

  • Page 157

    Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you type them. 1. In the device options, click Language . 2. Click Input Options . 3. Change the Use Contacts as Data Source field to Off . 4. Press the Menu key. 5. Click Save . AutoText About AutoText AutoText is designed [...]

  • Page 158

    4. Click Save . Change an AutoText entry 1. In the device options, click AutoText . 2. Click an AutoText entry. 3. Change the AutoText entry. 4. Press the Menu key. 5. Click Save . Delete an AutoText entry 1. In the device options, click AutoText . 2. Highlight an AutoText entry. 3. Press the Menu key. 4. Click Delete . Undo an AutoText change Pres[...]

  • Page 159

    • To cancel a text selection, press the Escape key. • To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. • To copy highlighted text when typing, press the Alt key and click the trackball. • To paste highlighted text when typing, press the Shift key and click the trackball. Typing troubleshooting I cannot [...]

  • Page 160

    User Guide Language 158[...]

  • Page 161

    Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language . 2. Change the Language field. 3. Press the Menu key. 4. Click Save . Add a display language You can add[...]

  • Page 162

    Switch typing input methods 1. In the device options, click Language . 2. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to <Language> Multitap . • To use the SureType® input method, set the Input Language field to <Language> . 3. Press the Menu key. 4. Click Save . Change th[...]

  • Page 163

    Change the shortcut for switching typing input languages To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language . 2. Change the Input Language Selection Shortcut field. 3. Change the Enable Quick S[...]

  • Page 164

    User Guide Display and keyboard 162[...]

  • Page 165

    Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. In the device options, click Screen/Keyboard . 2. Set the Backlight Brightness field. 3. Press the Menu key. 4[...]

  • Page 166

    Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Pictures . 2. Click a category. 3. Press the Menu key. 4. Click Download Images . Set owner information When the flip is open and the device is locked, owner information appears on your BlackBerry® devi[...]

  • Page 167

    5. Change the folder information. 6. Click Save . Move an application icon 1. In the application list or in an application folder, highlight an application icon. 2. Press the Menu key. 3. Perform one of the following actions: • To move the application icon to a different location in the application list, click Move . Roll the trackball to the new[...]

  • Page 168

    • To exclude notification details, such as the contact and subject line for a message, change the Display Notification Details field to Never . • To prevent reviews of past notifications, change the Manual Review Mode field to Off . • To exclude preview text in message notifications, change the Display Message Preview field to No . • To cha[...]

  • Page 169

    Set the trackball sensitivity You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. In the device options, click Screen/Keyboard . 2. Set the Horizontal Sensitivity and Vertical Sensitivity fields. 3. Press the Menu key. 4. Click Save . Themes About themes Depending [...]

  • Page 170

    2. Click Accessibility . 3. Change the Color Contrast field. 4. Press the Menu key. 5. Click Save . Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key. My display changed Depend[...]

  • Page 171

    Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a Bl[...]

  • Page 172

    Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for. Type: Change the type of messages that your device should s[...]

  • Page 173

    3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next . View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search . 3. Press the Menu key. 4. Click Recall . Change a saved search 1. In the list of saved searches, highlight a search. 2. Press the Menu [...]

  • Page 174

    Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the contact list, press the Menu key. 2. Click Lookup . 3. Type part or al[...]

  • Page 175

    Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messa[...]

  • Page 176

    Delete multiple messages, 39 Prerequisites: Synchronizing organizer data over the wireless network • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • You must synchronize your organizer data using the synch[...]

  • Page 177

    Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Manager . For more information about managing[...]

  • Page 178

    1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Reconciliation . 4. If necessary, change the Message Services field. 5. Press the Menu key. 6. Click Purge Deleted Items . Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your[...]

  • Page 179

    Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on[...]

  • Page 180

    User Guide Bluetooth technology 178[...]

  • Page 181

    Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. After you pair your BlackBerry device with a Bluetooth enabled device[...]

  • Page 182

    Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. 1. During a call, press the Menu key. 2. Click Activate <Bluetooth device> . Related topics Turn on Bluetooth technology, 179 Pair with a Bluetooth enabled device, 179 Share contacts with a paired Bluetooth enabled car kit [...]

  • Page 183

    Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth . 2. Click a paired Bluetooth® enabled device. 3. Click Device Properties . 4. In the Device Name field, change the name for the Bluetooth enabled device. 5. Press the Menu key. 6. Click Save . Delete a paired Bluetooth enabled device To perform this task, your Blac[...]

  • Page 184

    2. Press the Menu key. 3. Click Options . 4. Set the Discoverable field to Yes . 5. Press the Menu key. 6. Click Save . Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. In the Device Name field, type a name for your BlackBerry® device. 5. Press the Menu key.[...]

  • Page 185

    6. Click Save . Related topics Bluetooth profiles, 183 Bluetooth profiles Headset (HSP) This profile allows you to connect your BlackBerry® device to Bluetooth® enabled headsets that support the Headset profile. Handsfree (HFP) This profile allows you to connect your device to Bluetooth enabled headsets and car kits that support the Handsfree pro[...]

  • Page 186

    Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. Change the Security Level field to High+Encryption . 5. Press the Menu key. 6. Click Save . Turn off autom[...]

  • Page 187

    • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth . Highlight a Bluetooth enabled device. Press the Menu key. Click Device Properties . Change the Encryption field to Disabled . Press the Menu key. Click Save . I cannot share contacts with a pair[...]

  • Page 188

    User Guide GPS technology 186[...]

  • Page 189

    GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location- based services. Location-based applications can use your GPS location to provide you with other location-based information. For example, a location-based application could use your [...]

  • Page 190

    • If you are outdoors, move away from buildings and expose your device to open sky. • If you are indoors, move close to a window. • If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a sho[...]

  • Page 191

    Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions . 3. Perform one of the following actions to specify a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I Am . • To specify a new location, click Enter Address . [...]

  • Page 192

    View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search . 3. Type the point of interest information. 4. Press the Enter key. View points of interest on a map When viewing a list of points of interest, cl[...]

  • Page 193

    Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point . Zoom in to or out from a map 1. On a map, press the Menu key. 2. Perform one of the following actions: • To zoom in, roll the trackball up. • To zoom out, roll the trackball down. 3. Click the trackball. Pa[...]

  • Page 194

    2. Click Find Location . 3. Click Favorites . 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete . Add a bookmark folder for locations or routes 1. On a map, press the Menu key. 2. Click Find Location . 3. Click From Favorites . 4. Press the Menu key. 5. Click Add Subfolder . File a bookmark for a location or route 1. On a map, press t[...]

  • Page 195

    5. Click Delete . View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, press the Menu key. 2. Click Options . 3. Change the Hide Title Bar field to No . 4. Press the Menu key. 5. Click Save[...]

  • Page 196

    You can add the latitude and longitude coordinates for your current location to pictures that you take. 1. In the camera, press the Menu key. 2. Click Options . 3. Change the Geotagging field to Enabled . 4. Press the Menu key. 5. Click Save . To stop adding GPS location information to pictures, set the Geotagging field to Disabled . View GPS locat[...]

  • Page 197

    BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact . 3. Perform one of the following actions: • If the contact is in your main contact l[...]

  • Page 198

    Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Allow Forwarding of Requests field t[...]

  • Page 199

    Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Menu key. 3. Click Edit Group . 4. Type a name for the group. 5. [...]

  • Page 200

    Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File . 3. Navigate to a folder that contains pictures or audio files. 4. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1. In BlackB[...]

  • Page 201

    Prevent conversations from appearing in the main message list 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Show Conversations in Message List field to No . 4. Press the Menu key. 5. Click Save . To view conversations in the main message list again, change the Show Conversations in Me[...]

  • Page 202

    Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation . Availability Change your availabili[...]

  • Page 203

    To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No . Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert . User Guide BlackBerry Messenger 201[...]

  • Page 204

    User Guide Applications 202[...]

  • Page 205

    Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen and p[...]

  • Page 206

    4. Click Save . View the size of an application database 1. In the device options, click Status . 2. Press the Menu key. 3. Click Database Sizes . About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network, or if you have installed the BlackBerry® Desktop Software on your computer, you[...]

  • Page 207

    Return to the previous version of the BlackBerry Device Software You can only return to the previous version of the BlackBerry® Device Software within 30 days of upgrading the software. 1. In the device options, click Advanced Options . 2. Click Wireless Upgrade . 3. Click Previous upgrade succeeded . 4. Click Downgrade . Delete the previous versi[...]

  • Page 208

    User Guide Wireless network coverage 206[...]

  • Page 209

    Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off a wireless connection You should turn off wireless[...]

  • Page 210

    Your connection to the Wi-Fi network is turned off. Bluetooth Green: Your device is connected to another Bluetooth® enabled device. White: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off. Turn on wireless coverage notification 1. In the device options,[...]

  • Page 211

    • To scan for a wireless network to add, click Select From Available Networks . Click a wireless network. Click Select Network . • To scan for a wireless network that is already known to your device, click Select From Known Networks . Click a wireless network. Click Select Network . • To add a wireless network, click Manual Entry . Set the pr[...]

  • Page 212

    • To turn off data service when roaming, change the Data Services field to Off When Roaming . 3. Press the Menu key. 4. Click Save . About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. Your wireless ser[...]

  • Page 213

    Connect to a Wi-Fi network By default, new Wi-Fi® profiles appear at the bottom of your Wi-Fi profile list. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent you from connecting to a Wi-Fi network. 1. On the Home screen or in the application list, click Set Up Wi-Fi . 2. [...]

  • Page 214

    User password: If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi n[...]

  • Page 215

    To connect to the first available Wi-Fi network in your Wi-Fi profile list automatically, set the Wi-Fi Selection Mode field to Automatic . Prevent your device from connecting to a Wi-Fi network 1. In the device options, click Wi-Fi Connections . 2. Highlight a Wi-Fi® profile. 3. Press the Menu key. 4. Click Disable . To allow your BlackBerry® de[...]

  • Page 216

    4. Click Edit . 5. Change the Wi-Fi profile options. 6. Press the Menu key. 7. Click Save . Wi-Fi profile connection options Name: Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Prompt before connection: Set whether a promp[...]

  • Page 217

    CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network. Inner link security: If necessary, set the security protocol that the Wi-Fi network suppor[...]

  • Page 218

    Domain suffix: Type the domain that your device uses to resolve host names into IP addresses. UMA connection settings About connecting to a Wi-Fi network for UMA Depending on your wireless service provider, you might be able to make calls, send and receive email, PIN, SMS text, and MMS messages, and visit web pages using UMA. Your device must be co[...]

  • Page 219

    • Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that the advanced connection options for the Wi-Fi network are correct. • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your device to scan for available Wi-Fi networks. • If you[...]

  • Page 220

    User Guide Power, battery, and memory 218[...]

  • Page 221

    Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your device. • If you have not set your BlackBerry® device to turn on a[...]

  • Page 222

    • Turn off the flash in the camera. • Close third-party applications from the application menu when you are finished with them. • Change your browser options for animated graphics so that they repeat less often on web pages. Related topics Delete the original text from a reply message, 40 Blind carbon copy a contact, 35 Set the brightness of [...]

  • Page 223

    View the amount of available memory, 98 Set how long your device stores messages, 55 Change how long your device stores calendar entries, 133 Receive only the first section of long email messages, 46 Change the amount of memory available for media files, 93 User Guide Power, battery, and memory 221[...]

  • Page 224

    User Guide SIM card 222[...]

  • Page 225

    SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in th[...]

  • Page 226

    Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information. 7. Press the Menu key. 8. Click Save . Delete a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contac[...]

  • Page 227

    Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. 1. In the device options, click Advanced Options . 2. Click SIM Card . 3. Press the Menu key. 4. Click Enable Security . 5. Type your SIM card PIN code. 6. Click the trackball. Change the SIM card PIN code 1. In the device options, click Advanced Optio[...]

  • Page 228

    User Guide Security 226[...]

  • Page 229

    Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

  • Page 230

    4. Click Save . Set a limit for device password attempts 1. In the device options, click Password . 2. Set the Number of Password Attempts field. 3. Press the Menu key. 4. Click Save . Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords[...]

  • Page 231

    View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Open . 4. Change the password information. 5. Press the Menu key. 6. Click Save . Hide passwords in the password keeper 1. In the password keeper, [...]

  • Page 232

    Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password . To clear the clipboard, press the Menu key. Click Clear Clipboard . Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. In the password keeper, press the Menu key. 2. Click Optio[...]

  • Page 233

    • To encrypt files using an encryption key and a device password, change the Encryption Mode field to Security Password & Device . 3. Change the Encrypt Media Files field to Yes . 4. Press the Menu key. 5. Click Save . To stop encrypting the files on a media card, change the Encryption Mode field to None . Related topics Set a device password[...]

  • Page 234

    You should generate a new encryption key every 2 weeks. Generate an encryption key You can perform this task if your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. If your device is associated with an email account that us[...]

  • Page 235

    5. Click Save . Change when your device deletes sensitive data from the temporary device memory 1. In the device options, click Security Options . 2. Click Memory Cleaning . 3. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Ho[...]

  • Page 236

    5. Specify the search criteria. 6. Press the Menu key. 7. Click Search . 8. Click a certificate. 9. Click Add Certificate to Key Store . View properties for a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Click a certificate. Certificate properties Revocation Status: This field displays the revocation sta[...]

  • Page 237

    SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. In the device options, click Security Options . 2. Click Certificates . 3. Press the Menu key. 4. Click one of the following [...]

  • Page 238

    Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a ce[...]

  • Page 239

    3. Highlight a certificate. 4. Press the Menu key. 5. Click Revoke . 6. Click Yes . 7. Change the Reason field. 8. Click OK . To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold . Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A p[...]

  • Page 240

    Add an email address to a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certificate. 4. Press the Menu key. 5. Click Associate Addresses . 6. Press the Menu key. 7. Click Add Address . 8. Perform one of the following actions: • Click a contact. • Click Use Once . Type an email address. Pre[...]

  • Page 241

    Certificate shortcuts • To view the certificate issuer, press the Space key. • To view the properties of a certificate, press the Enter key. • To view the security level of a certificate, press the Alt key and L . • To view the serial number of a certificate, press the Alt key and 8 . • To view certificates for certificate authorities, pr[...]

  • Page 242

    3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Fetch Updated PGP Key . View properties for a PGP key 1. In the device options, click Security Options . 2. Click PGP keys . 3. Click a PGP® key. 4. Click View Subkey . PGP key properties Revocation Status: This field displays the revocation status of the PGP® key at a specified date and t[...]

  • Page 243

    4. Press the Menu key. 5. Click Send via Email or Send via PIN . Delete a PGP key 1. In the device options, click Security Options . 2. Click PGP Keys . 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Delete . Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your Blac[...]

  • Page 244

    2. Click PGP Keys . 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Fetch Status . Change the trust status of a PGP key 1. In the device options, click Security Options . 2. Click PGP Keys . 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Trust or Distrust . Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only[...]

  • Page 245

    PGP key options Change the display name for a PGP key 1. In the device options, click Security Options . 2. Click PGP keys . 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Change Label . 6. Type a display name for the PGP key. 7. Click OK . Turn off the display name prompt that appears when you add a PGP key to the key store 1. In the de[...]

  • Page 246

    PGP key shortcuts • To view the display name of a PGP® key, press the Space key. • To view the properties of a PGP key, press the Enter key. • To view the security level of a PGP private key, press the Alt key and the comma ( , ) key. • To view the serial number of a PGP key, press the Alt key and the 8 key. PGP key troubleshooting I canno[...]

  • Page 247

    Connection options for LDAP certificate servers Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for your organ[...]

  • Page 248

    Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop [...]

  • Page 249

    Add contacts to your contact list automatically when you add items to the key store 1. In the device options, click Security Options . 2. Click Key Stores . 3. Change the Key Store Address Injector field to Enabled . 4. Press the Menu key. 5. Click Save . Change the service that your device uses to download certificates Depending on your organizati[...]

  • Page 250

    Reject certificate revocation lists from unverified CRL servers 1. In the device options, click Security Options . 2. Click Key Stores . 3. Change the Accept Unverified CRLs field to No . 4. Press the Menu key. 5. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service[...]

  • Page 251

    2. Change the User Authenticator field to Smart Card . 3. Press the Menu key. 4. Click Save . 5. Complete the instructions on the screen. Import a certificate from a smart card 1. In the device options, click Security Options . 2. Click Certificates . 3. Press the Menu key. 4. Click Import Smart Card Certs . 5. Type your smart card password. 6. Sel[...]

  • Page 252

    5. Click Save . To turn on smart password entry again, set the Smart Password Entry field to Enabled . Switch smart password filters In a blank password field, press the Enter key. The indicator for the new smart password filter appears beside the password field. Prerequisites: Using authentication certificates • Your BlackBerry® device must hav[...]

  • Page 253

    3. Change the PIN Caching field to Enabled . 4. Press the Menu key. 5. Click Save . Your BlackBerry® device stores the pass phrase for the same length of time as it stores your key store password. Turn off notification for smart card connections 1. In the device options, click Security Options . 2. Click Smart Card . 3. Change the LED Session Indi[...]

  • Page 254

    Prerequisites: Logging in to a VPN • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • The Wi-Fi® network that your device is connected to must support connections to a VPN. For more information, contact yo[...]

  • Page 255

    About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. In the device options, click Security Options . 2. Click General Settings . 3. Press the Menu key. 4. Click Verify[...]

  • Page 256

    3. Type the APN information. 4. Press the Menu key. 5. Click Save . Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications. 1. Remove and reinsert the battery. 2. When the red L[...]

  • Page 257

    Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Internet: Set whether third-party applications can access the Internet through your wireless service prov[...]

  • Page 258

    Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files: Set whether thir[...]

  • Page 259

    My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key. User Gu[...]

  • Page 260

    User Guide Service books and diagnostic reports 258[...]

  • Page 261

    Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterpri[...]

  • Page 262

    3. Click Diagnostics Test . 4. Press the Menu key. 5. Click Run . View a diagnostic report 1. In the device options, click Mobile Network . 2. Press the Menu key. 3. Click Diagnostics Test . 4. Highlight a report. 5. Press the Menu key. 6. Click View Report . Submit a diagnostic report 1. In the device options, click Mobile Network . 2. Press the M[...]

  • Page 263

    I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps . • If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report [...]

  • Page 264

    10. Click Save . Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient. 1. In the device options, cli[...]

  • Page 265

    BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bric[...]

  • Page 266

    BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot t[...]

  • Page 267

    2. Click Send High Score . Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores . User Guide BrickBreaker 265[...]

  • Page 268

    User Guide Glossary 266[...]

  • Page 269

    Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is runni[...]

  • Page 270

    Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication Protocol Transport Layer Security EAP-TTLS Extensible Authentication Protocol Tunneled Transport Layer Security ECC Elliptic Curve Cryptography FDN Fixed Dialing Number FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hype[...]

  • Page 271

    Multimedia Messaging Service MNC mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. PEAP Protected Extensible Authentication Protocol personal certificate A personal certificate is a certificate that a certificate authority assi[...]

  • Page 272

    Secure Hash Algorithm SIM Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSID service set identifier SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype UMA Unlicense[...]

  • Page 273

    WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security User Guide Glossary 271[...]

  • Page 274

    User Guide Legal notice 272[...]

  • Page 275

    Legal notice ©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and countries around the world. Bluetooth is a trademark of Bluetooth SIG[...]

  • Page 276

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING D[...]

  • Page 277

    Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada User Guide Legal notice 275[...]