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Black Box ServSwitch Panther manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Black Box ServSwitch Panther. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Black Box ServSwitch Panther ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Black Box ServSwitch Panther décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Black Box ServSwitch Panther devrait contenir:
- informations sur les caractéristiques techniques du dispositif Black Box ServSwitch Panther
- nom du fabricant et année de fabrication Black Box ServSwitch Panther
- instructions d'utilisation, de réglage et d’entretien de l'équipement Black Box ServSwitch Panther
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Black Box ServSwitch Panther ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Black Box ServSwitch Panther et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Black Box en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Black Box ServSwitch Panther, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Black Box ServSwitch Panther, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Black Box ServSwitch Panther. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    ServSw itch Panther JUNE 2004 KV1108A KV1116A Order toll-f ree in the U.S.: Call 877-877-BBOX (o utside U.S. call 724-746-55 00 ) FREE technical support, 24 hours a d ay, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mail address: Blac k Box Corpor ati on , 1000 Park Drive, Lawre nce, PA 15055-1018 Web site: www.bla ckbox.com • E-mail: in [...]

  • Page 2

    [...]

  • Page 3

    SERVSWITCH TM FA MILY 1 Welcome to the ServSw itch TM Family! Tha nk y ou fo r purchasing a B LACK BOX ® ServSwitch Panther! W e app recia te your business, and we think you’ ll appr eciate the many w ay s that your new ServSw itch Panther will save you mon ey, time, and effort. That’s becaus e our ServSw itch fam ily is all a bout breakin g a[...]

  • Page 4

    FCC INFORMATION 2 2 FEDERAL COM MUNICATIONS COMMI SSION AND CANADIAN DEPARTMENT OF CO MMUNICATIONS RADIO FREQUENC Y INTERFERENCE STAT EMENTS This equipm ent generates , uses , and can radi ate radio frequ ency energy an d if no t installed and used pro perly, that is, in strict accordance with the m a nufacturer’s instru ctions, m ay cause in ter[...]

  • Page 5

    NOM STATEMENT 3 Normas Of iciales Mexicanas (N OM) Electrical Saf ety Stat ement INSTRUCCIONES DE SEGURIDAD 1. T odas l as in strucc iones de seg urida d y op erac ión debe rán se r le ídas a ntes de que e l aparato eléctrico sea operado. 2. L as i nstrucc iones de s eguri dad y operació n deberá n ser guard adas para ref erenc ia f utura. 3.[...]

  • Page 6

    SERVSWITCH PANTHER 4 4 12. P recaución debe ser tomada de tal manera que la tierra fisica y la polarización del equ ipo no sea eliminada. 13. L os ca bles d e la f uente de poder deben se r guiados d e tal m anera que no se an pisa dos ni pel lizca dos por obj etos colocad os sobre o contr a ell os, ponie ndo parti cula r ate nción a los contact[...]

  • Page 7

    COMPLIANCE STATEMENTS 5 EUROPEAN UNION DECLARATION OF CONFORMI TY This equipment has been tested and found to comply with the l imits f or a Class A computin g device in accor dance wi th the spe cification s in the Eu ropean st andard EN55022 . These lim its are desi gned to prov ide reason able protection ag ainst harm ful interfere nce. This equ[...]

  • Page 8

    SERVSWITCH PANTHER 6 6 Contents Chapter ...................................... ....................................................................... ..... page 1. Introduct ion .................... ....................................... ................................ 8 1.1 Features ............ .......................................... ......[...]

  • Page 9

    CONTENTS 7 4.8 Chang ing the OSD h otkey ......................................... ............................ ......19 4.9 Autos kip ........... .......................................... ............................................ .....19 4.10 Serial port .................................................... .....................................[...]

  • Page 10

    SERVSWITCH PANTHER 8 8 1. Introducti on Access and control m ultiple mu lti-platform com puters from on e Keyboard Video Mouse (K VM) conso le wi th the ServSwitch Panther sy ste m. The ServSwitch Panther comes in 8 and 16 port m odels. Con nect up t o 8 computers to th e 8 port m odel, and up to 16 to t he 16 port m odel. 1.1 Features • Hot- Swa[...]

  • Page 11

    2. Complete package 9 2. Complete package The ServSwitch Panther sy stem comes w ith: • Serv Sw itch Panth er 8 Port (KV 1108A) or 16 port (KV111 6A) • Flash Upgrade cable (KV11UP) • USA and European pow er cords • Rack mou nt k it for th e Serv Sw itch Panth er (KV11RM) 2.1 Additio nal items need ed 1 Server A ccess Modu le (SA M) and CA T[...]

  • Page 12

    SERVSWITCH PANTHER 10 10 3. Installation 3.1 The ServSwitch Panther syste m configuratio n Figure 1 illustrates the basic configuration of the ServSw itch Panther sy stem. Computer 1 ServSwit ch Panther Computer 16 SAM SAM POWE R 100-250 VAC 50/60 Hz 12345678 10 11 12 13 14 15 16 9 COMPUTER Figure 1 Th e ServSwitch Panther sy stem con figuration 3.[...]

  • Page 13

    3. Installation 11 The figure below illustrates the rear panel of the Serv Switch Panther 16 port unit. The 8 port model is the same but with only 8 Computer ports. POWER 100-250 VAC 50/60 Hz 12345678 10 11 12 13 14 15 16 9 COMPUTER Figure 3 Serv Switch Panther 16 port rear panel 3.3 Pre-installat ion guidelines • Swi tch off all com puters • P[...]

  • Page 14

    SERVSWITCH PANTHER 12 12 3.5 The SAMs The SAM s draw th eir pow er from t he com puter’ s key board port (SA M PS/2) or from the USB port (SAM USB). 3.5.1 Connecti ng a PS/2 S AM Figure 5 illustrates the SAM. To connect the PS/2 SA M: 1. Conn ect the Screen con nector to the com puter’s Video card . 2. Conn ect the Key board connector to the c [...]

  • Page 15

    3. Installation 13 To USB Por t To Video C ard CAT5 cable to ServSwitch Panther Computer port SAM Figure 6 U S B SA M 3.6 Connecting the CAT5 cables 1. Conn ect one c onnector to the SA Ms RJ45 port. 2. Co nnect the other co nnector to one of the ServSwitch Panther’s Computer por ts. 3. Follow the above 2 s teps for eac h com puter. 3.7 Connectin[...]

  • Page 16

    SERVSWITCH PANTHER 14 14 3.10 Avoiding general rack mounting prob lems 3.10.1 Elevated operating am bient tem perature The operating am bient tem perature of th e rack env ironm ent m ay be greater than the room am bient when install ing into a closed or multi-u nit rack assem bly. So install the equipment in an e nvironment comp atible with the ma[...]

  • Page 17

    3. Installation 15 3.12 Cascading ServSwit ch Panthe rs To cascade 2 or m ore ServSw itch Panthers f ollow the connecti ons as ill ustrated i n the figure belo w . Setting the differ ent OSD display hotkeys is explained o n page 19 belo w . POWER 100-250VAC 50/60 Hz 123456 78 10 11 12 13 14 15 1 6 9 COMPUTER POWER 100-250VAC 50/60 Hz 12345 678 10 1[...]

  • Page 18

    SERVSWITCH PANTHER 16 16 4. Operat ing the system Switch betw een the con nected com puters by either • The front panel Select buttons • Keyboar d hotkeys • The OSD (On Screen Display ) The OSD is also the place to adjust various s e ttings as explained below . When sw itching computers the illum inated L ED of the top bank indicates w hich c[...]

  • Page 19

    4. Operating the system 17 4.3 Navigating t he OSD To navigate up and d own use the Up and Down arrow keys. To jump from one co lumn to the next ( when rele vant) use the Ta b key. To exit the OSD or retur n to a pr evious w indo w withi n the OSD press Esc . 4.4 Selecting a co mputer To select a compu ter: 1. Navigate to the desired computer line.[...]

  • Page 20

    SERVSWITCH PANTHER 18 18 Figure 11 Th e General Settin gs window From thi s w indow you can do the foll owi ng: 4.7 Security The OSD com es w ith an a dvanced pass word security sy stem that con tains 3 differen t security levels. Ea ch secur ity level h as different acces s rights to the sy stem . These levels are as follow s: 4.7.1 Adm inistrator[...]

  • Page 21

    4. Operating the system 19 4.7.4 Activati ng pass word protect ion By def aul t OSD acces s is n ot passw ord protected. On ly the A dmini strator can passw ord-protect the OSD or disabl e passw ord protection . To do so: 1. In the General settings w indow navigate to the Security line. 2. Press the Spac e bar to togg le betw een Secu rity On and O[...]

  • Page 22

    SERVSWITCH PANTHER 20 20 4.10 Serial port The Serial port is used for u pgrading the firm ware. Serial port On m eans th e upgrade program can be used. To change the Se rial port setting : 1. Navigate to the Serial port line. 2. T oggle betwee n the options using the Space bar. 4.11 Changing th e Keyboard langu age The keyb oard is preset to U S En[...]

  • Page 23

    4. Operating the system 21 4.14 The Ports sett ings In the Settings w indow nav igate to the Ports line and press Enter . T he Ports settings w indow appears s ee Figure 12. Figure 12 Ports S e ttings window 4.15 Editing t he computer name In this w indow yo u can edit th e compu ter nam es with up to 15 character s. To erase a character: Select it[...]

  • Page 24

    SERVSWITCH PANTHER 22 22 4.17 Adding/changing a ho tkey (H KEY) Cascad e the ServSwitch Panther by connecting ano ther ServSwitch Panther to a Computer port instead of a computer, and then connecting m ore SAMs to the second Switch. C onnect a third and fourth Sw itch in the sam e w ay. With the ServSw itch Panthe r 16 P ort model, c onnect up to u[...]

  • Page 25

    4. Operating the system 23 To set th e above periods : 1. On th e desired l ine pres s Tab to jum p to t he desire d colum n. 2. Place th e curs or over one of the 3 digit s and t ype a new num ber. Ent er a leadin g zero w here necessary . For exam ple, type 040 f or 40 second s. Typin g 999 in th e LBL co lumn displays the lab el continuously. T [...]

  • Page 26

    SERVSWITCH PANTHER 24 24 To give each u ser the desi red access level: 1. Navig ate to the desired comput er line an d User. 2. T oggle betwee n the options using the Space bar. 4.21 Securit y In the Settings w indow nav igate to the Security line and press Ent er . The Securi ty setti ngs w indow appears see F igure 15. Figure 15 Th e Security set[...]

  • Page 27

    4. Operating the system 25 Figure 16 The H ELP window Note All t he functions set out in the Help window are performed from the Main window . The Help window is merely a reminder of the hotkeys and their functions. 4.23 Scanning comput ers– F4 Where neces sary adjust the s can tim e in the Time Sett ings w indow , see above. To activate scann ing[...]

  • Page 28

    SERVSWITCH PANTHER 26 26 Note Pict ure quality is relative to dist ance. The further away a remote com puter is from the ServSwitch Panther, the lower the image quality, and the m ore tuning n eeded. So place the higher re solution com puters closer to the m anager unit. 4.25 Moving the label – F6 Positio n the OSD label anyw here on the screen. [...]

  • Page 29

    5. Troublesh ooting 27 5. Trou bleshooting 5.1 Calling Black Box If you determine that your ServSw itch Panther is malf unctio ning , do not attempt to alter or r epair i t. It is not u ser-serv iceable. C o ntact Black Box T echnica l Support at 724-746 -5500. Before you do, make a record of the history of the problem. We w ill b e able to provide[...]

  • Page 30

    SERVSWITCH PANTHER 28 28 6. Upg rading the firmware You can download the ServSw itch Panther Upd ate softw are and the latest ServSw itch Panthe r fi rmw are from our Web site : w ww .black box.com . With the Ser vSw itc h Panther Up date software pr ogram y ou can up grade the firmware for the: • OSD • Manag er • SAMs 6.1 System requir ement[...]

  • Page 31

    6. Upgrad ing the firmwar e 29 Keyb d Mouse 100T Video Seria l A Par all el PCI 33Mx3 2b PCI 33Mx3 2b PCI 33 Mx32b PCI 33Mx32b Serial B NetS erver tc 2100 SCSI ServSwitc h Panther SD P11 0 POWER 100-25 0 VAC 50/60 Hz 123456 78 10 11 12 13 1 4 15 16 9 COM PUTE R To comp uter’ s Seria l port Upgr ade s oftware installed here To Serv ice connec tor [...]

  • Page 32

    SERVSWITCH PANTHER 30 30 The table belo w explains the f unctions of the buttons and boxes in the ServSwitc h Panthe r Sw itch Upda te win dow. Button or Box Function Selects a ll SAMs Unselect s selected SAMs Starts firm ware downloa d Display s the firm ware version nu mber Display s the hardw are version numbe r Cancels selected function Syst em[...]

  • Page 33

    6. Upgrad ing the firmwar e 31 6.6.1 The OSD v ersion num ber To verify the OSD ver sion number: 1. In the ServSwitch Panther box – see Figure 18 – check the OSD optio n. 2. Click . The ve rsion number app ears in the ServSwitch Panther b ox. The H/W Version button is grayed out, as th er e is no hardw are relevant to the OSD. 6.6.2 The ServSwi[...]

  • Page 34

    SERVSWITCH PANTHER 32 32 To up date the firm ware: 1. In the ServSw itch Panther Update w indow , check the appropri ate option in t he Serv Sw itch Panth er box or t he desired SA M. 2. From the File me nu, ch oose Open . The Open box appears . See Figu re 20. 3. F ind the fo lder that con tains the firm w are update file. You m ay only see the fi[...]

  • Page 35

    6. Upgrad ing the firmwar e 33 6.7.2 Ele ctricity fai lure When the electricity fails w hile updating the ServSwitch Panth er firmw ar e, a Com mu nication Error mess age appears. Simply resume th e firmw are update by opening the folder that contains the firm w are update file and continue from there. When the electricity fails during the firm war[...]

  • Page 36

    SERVSWITCH PANTHER 34 34 7. Technical specificat ions Operating Systems DOS, Windows (3X, 9X, 2000, NT4, ME, XP, 2003 Server) LINUX, UNI X, QNX, SGI, FreeBSD, B eOS, Open VMS, Novell 3.12-6, Alpha UNI X and HP UX Mouse PS/2, Wheel m ouse, I ntellim ouse, 5- button m ouse Resol ution 1600x1200@75 Hz Transmission distance Up to 33ft / 10m ServSwitch [...]

  • Page 37

    7. Technic al specifications 35 SAMs PS/2 USB Connections VGA Keyboard/Mouse System HDD15 MiniDin6 RJ45 HDD15 USB RJ45 Power From com puter’s Keyboard port From U SB port Product weight 0.23lb / 1 07g Shipping weight 0.66lb / 3 00g Dimensions 3.58 x 1.61 x 0.94in / 91 x 41 x 24m m[...]

  • Page 38

    SERVSWITCH PANTHER 36 36 Black Box Technical Support COUNTRY W EB SIT E / E-MAIL PHO NE FAX United States www.b la ckb ox. co m 724-746-5500 7 24-746-0746 A u stria www.b la ck- box. at support@black-box.at +43 1 256 98 56 +43 1 256 98 56 Belgium www.b la ckb ox. be support.nederlands@black box .be support.french@blackbox .be support.english@blackb[...]

  • Page 39

    © Copy rig ht 2004. Bl ack Box C orporation. A ll righ ts res erved. 1000 Park Drive L aw ren ce, PA 15055- 1018 724- 746-550 0 Fax 724-746- 0746[...]