AT&T 1782 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation AT&T 1782. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel AT&T 1782 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation AT&T 1782 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation AT&T 1782 devrait contenir:
- informations sur les caractéristiques techniques du dispositif AT&T 1782
- nom du fabricant et année de fabrication AT&T 1782
- instructions d'utilisation, de réglage et d’entretien de l'équipement AT&T 1782
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage AT&T 1782 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles AT&T 1782 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service AT&T en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées AT&T 1782, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif AT&T 1782, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation AT&T 1782. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    1782 T w o-Line Digital Ans w ering System with Caller ID/Call W aiting 1 A T&T and the globe symbol are registered tr ademarks of AT&T Corp. licensed to Advanced Amer ican T elephones. USER’S MANU AL Pa r t 2 Please read Part 1 — Important Product Information, included in this package. P ara r ecibir este manual en español, por f av o[...]

  • Page 2

    © 2000 Advanced American T elephones. All rights reser ved. Printed in Mexico. 850002742 Issue 1A T&T 5/00 1782_book_1AT&T 5/1/00 7:35 PM Page ii[...]

  • Page 3

    1782_book_1AT&T 5/1/00 7:35 PM Page iv[...]

  • Page 4

    1 CONTENTS BUTT ONS ............................................3 About Softkeys ..........................................3 SCREEN INDICA T ORS ...........................4 INST ALLA TION .....................................5 Befor e Y ou Begin .......................................5 T able/Desk Installation..............................5 W all [...]

  • Page 5

    1782_book_1AT&T 5/1/00 7:35 PM Page 2[...]

  • Page 6

    3 About Softk e ys This system has been designed with your conv enience in mind, of fering you many f eatures which y ou can access using the two “softkeys” shown in the illustration below . By pr essing the softkey below the label indicated on the display screen, you select that operation. Softkey labels are always underlined in the display an[...]

  • Page 7

    4 SCREEN INDIC A T ORS Position of call in call history Caller’s name Caller’s telephone number Indicates caller left message New call in call history Time of call Date of call Telephone line of call 1782_book_1AT&T 5/1/00 7:35 PM Page 4[...]

  • Page 8

    5 Before Y ou Begin This system includes two color-coded telephone line cor ds with modular plugs on each end. One cor d has CLEAR plugs and the other has BLUE plugs. • If you hav e a two-line (RJ-14) wall jack, use only the line cor d with CLEAR plugs. • If you hav e two single-line wall jacks, use both cords. Y ou will need a 2-line adapter ,[...]

  • Page 9

    6 For two single-line wall jacks with a single two-line phone: (T o use this installation option, you’ ll need to use the 2-Line Adapter .) a Plug the 2-Line Adapter into the wall jack that will be used as LINE 1 . b Plug one end of the telephone line cord with blue plugs into the adapter jac k labeled LINE 2 . Plug the other end of the cord into[...]

  • Page 10

    7 NOTE: If a single-line phone is connected to the SET 1/(SET 2) jack, it can be used to mak e and answer calls on Line 1 only . For one two-line wall jack with two single-line phones: a Plug one end of the telephone line cord with clear plugs into the tw o-line wall jack. Plug the other end into the system jack labeled L1/L2 . b Plug the line cord[...]

  • Page 11

    8 For two single-line wall jacks with two single-line phones: (T o use this installation option, you’ ll need to use the 2-Line Adapter .) a Plug the 2-Line Adapter into the wall jack that will be used as LINE 1 . b Plug one end of the telephone line cord with blue plugs into the adapter jac k labeled L INE 2 . Plug the other end of the cord into[...]

  • Page 12

    9 2 Connect the power cord. • Plug the smaller end of the power cor d into the jack labeled 9V AC on the back of the system. • Plug the other end of the power cor d into an electrical outlet not controlled by a wall s witch. NOTE: F or tab le installation only , flip out the br ack et under the unit, and f it the pow er cor d through the str ai[...]

  • Page 13

    10 2 Using a pencil and the template at the back of the manual, mark the wall where you want to mount the unit. 3 Choose two #4 Round Head scre ws appropriate for your w all material (screws not included). Screw in the screws until the heads ar e about 1/8' ' a way from the w all. 4 Position the unit o ver the scre ws and pull down until [...]

  • Page 14

    11 3 Set the clock. The screen displays the time (the def ault setting is 12 AM ). T o cor rect the setting, use C or c to cor rect the hour , then select NEXT to move to the minutes setting; repeat to select AM or PM . Select DONE when the cor rect time is display ed. 4 Set the date. The screen displays the date (pr e-set to 1/01/00 ). T o cor rec[...]

  • Page 15

    12 Fea tur e Setup NOTE: The system must be turned on to set up or change f eatur es. Y ou can set up one feature at a time, or you can set up a f eature and then move on to set up another featur e. After you chang e one feature, use the softkey to select OK to move to another featur e. If you c hange onl y one featur e, you can continue to select [...]

  • Page 16

    13 Answ ering System F eatur e Setup Announcement Options This answ ering system lets you record up to f our different announcements — A , B , C , and AO . Each can be presented to callers on either Line 1 or Line 2. Y ou can assign the same announcement to be presented on both lines, or you can choose differ ent announcements for eac h line. NOT[...]

  • Page 17

    14 Re view Outgoing Announcement for a Line 1 Press o . 2 Use the softkey to select ANS SYS . The screen displays Set options for which mailbox? 3 Select L1 or L2 . The screen displays y our choice. 4 Press C or c to select Announcement A , B , C or AO . 5 Press P . The system plays your current outgoing announcement. 6 Press P or select STOP to st[...]

  • Page 18

    15 Select Outgoing Announcement for a Line 1 Press o . 2 Use the softkey to select ANS SYS . The screen displays Set options for which mailbox? 3 Select L1 or L2 . The screen displays y our choice. 4 Press C or c to select Announcement A , B , C or AO . 5 Select OK . Ring Select and T oll Sav er for a Line Y ou can select how many times the line wi[...]

  • Page 19

    16 Answ er When Recording for a Line When the system is recording a messag e on one line and a call is received on the other line, the system announces to the second caller , “Please wait to leave a message, ” at 15-second intervals until the fir st line has finished recording. The system comes with this featur e set to on. If you do not want t[...]

  • Page 20

    17 Priority Call Signal for the System When a caller enters the Pr iority Call Code from a touch tone phone, the system beeps loudly to alert you that y ou have a Priority Call. Y ou’ll need to provide select callers with the Prior ity Call Code (preset to 999), in order for them to use this f eature. The Priority Call Code is the same for both l[...]

  • Page 21

    18 Announcement Monitor for the System This featur e comes set to on so you can hear your announcement when the system answ ers a call. Y ou can reset the system so y ou won’t hear the announcement. The setting you c hoose controls both lines, and is set using Line 1. 1 Press o . 2 Use the softkey to select ANS SYS . The screen displays Set optio[...]

  • Page 22

    19 Caller ID Fea tur e Setup T urn Caller ID with Call Waiting On or Off for a Line If you don’t want to be disturbed with call inf or mation about Call W aiting calls, you can turn this feature off. NOTE: T his is the only Caller ID f eature y ou can set up separ ately f or each line. 1 Press o . 2 Press C . 3 Use the softkey to select CALL ID .[...]

  • Page 23

    20 Home Ar ea Code Guidelines Most users simply dial the seven digits of a phone number to make a call within their Home Area Code and 11 digits outside of their Home Area Code. If this applies to you, you should prog ram your Home Area Code into the unit. After prog ramming, if you receive a call fr om within your Home Area Code, the screen will d[...]

  • Page 24

    21 Home Area Code 1 Press o . 2 Press C . 3 Use the softkey to select CALL ID . 4 Select OK until the screen displays Home Area Code . 5 Press C or c to chang e the first digit. 6 Select NEXT to move to the second digit. 7 Press C or c to chang e the second digit. 8 Select NEXT to move to the third digit. 9 Press C or c to chang e the third digit. [...]

  • Page 25

    22 Blocked Call Informa tion NOTE: This featur e may be called b y dif fer ent names by dif fer ent local telephone companies and may not be a vailab le in all ar eas. Y ou can set up the system so that when a call is received from a caller with a b locked or private telephone number , the system will play a pre-recorded announcement (“ We ’ r [...]

  • Page 26

    23 Set Display Contrast 1 Press o . 2 Press C . 3 Use the softkey to select CALL ID . 4 Select OK until the screen displays Display Contrast . 5 Press C or c until the screen displays y our desired setting. 6 Select OK . Set Dial Mode 1 Press o . 2 Press C . 3 Use the softkey to select CALL ID . 4 Select OK until the screen displays Dial Mode . 5 S[...]

  • Page 27

    24 Caller Specific Outgoing Announcements This system allows you to r ecord up to three announcements that you can matc h to: • specific incoming caller numbers, or • callers who choose to block their name and number when calling, or • callers from areas in which Caller ID information is not transmitted. These announcements can be matched to [...]

  • Page 28

    25 Store a Number for Caller Specific Outgoing Announcement 1 Press o . 2 Press C . 3 Use the softkey to select MATCH . 4 Select OUTGOING . If you are entering numbers for Caller Specific Outgoing Announcement (OGA) for the first time, select ADD — OR — If you’ ve already stor ed a number for the displa yed OGA, and want to store another numb[...]

  • Page 29

    26 Remo v e a Number for Caller Specific Outgoing Announcement 1 Press o . 2 Press C . 3 Use the softkey to select MATCH . 4 Select OUTGOING . 5 Press C or c until the screen displays the number y ou wish to remov e. 6 Press D . The screen displa ys Number deleted . Record a Caller Specific Outgoing Announcement 1 Press o . 2 Press C . 3 Use the so[...]

  • Page 30

    27 Delete a Caller Specific Outgoing Announcement 1 Press o . 2 Press C . 3 Use the softkey to select MATCH . 4 Select OUTGOING until the screen displays OGA1/Number 1 . (If you have alread y stored a number there, it is displayed.) 5 Press C or c to choose the Caller Specific Outg oing Announcement you want to delete. 6 Press P to play the announc[...]

  • Page 31

    28 6 Press C to enter a telephone number digit, then select NEXT to move to the ne xt digit (enter seven digits f or local or 10 digits for long distance) — OR — Press c to select PRIVATE CALLS or UNKNOWN CALLS — OR — T o store a number from the call history , press o , then press C or c until the screen displays the number y ou want. NOTE:[...]

  • Page 32

    29 Delete a T alking Caller ID Number NOTE: When y ou delete a number connected with T alking Caller ID, the announcement matched to that number is also deleted. 1 Press o . 2 Press C . 3 Use the softkey to select MATCH . 4 Select LOCAL . 5 Press C or c until the screen displays the number y ou wish to delete. 6 Press D . The unit announces “Dele[...]

  • Page 33

    30 Answ ering Calls When the system answ ers a call, the caller hears the announcement you recorded follo wed by a beep. After the beep, the system begins recording y our caller’ s messa ge, up to three minutes long. If the message is longer than thr ee minutes, or if the caller is silent for mor e than seven seconds, or if the system r uns out o[...]

  • Page 34

    31 Listen to Y our Messages The screen displays the number of messag es in each mailbox. T o access messa ges f or a particular line, use the softkey to select L1 or L2 , then follow the directions below to pla y , repeat, skip, save, and delete messages. As the system plays bac k messages, the screen displays the number of the messag e playing. Be[...]

  • Page 35

    32 Stop Message Playback Press P . Saving Messages The system automatically sav es your messages until y ou delete them, and can store approximately 22 minutes of messag es, memos and announcements (up to a maximum of 99 messages). When memor y is full, or the maximum number of messa ges is recor ded, the screen displays MEMORY FULL . Y ou’ ll ne[...]

  • Page 36

    33 Record a T elephone Conv ersation NOTE: This unit does not sound warning beeps to let the other party kno w that the call is being r ecorded. T o ensure that y ou ar e in compliance with any state and f eder al r egulations concerning recor ding a telephone call, you should start the r ecording process and then inf orm the caller that you ar e r[...]

  • Page 37

    34 Connect with the Answering System 1 Dial your telephone number from a touc h tone phone with a different telephone number . 2 When the system answ ers, enter your three-digit Remote Access Code dur ing or after the announcement. The system announces the number of messages, then beeps twice. If the announcement continues to play after you enter y[...]

  • Page 38

    35 Delete Messages Delete All Messages 1 Connect with the answering system. 2 Listen to all messages. After the two beeps, press 30 to delete all messages in both mailboxes (an error tone sounds if you have unrevie wed messages) — OR — Press 31 to delete all messages in Line 1 mailbox — OR — Press 32 to delete all messages in Line 2 mailbox[...]

  • Page 39

    36 End the Remote Access Call Press *9 . The system announces, “The machine will now hang up, ” and disconnects from the line. Change Remote Access Code 1 Connect with the answering system. 2 Press 99 . The system announces, “Enter new code. ” 3 Enter your new Remote Access Code (any number between 000 and 999). 4 If a valid code is entered[...]

  • Page 40

    37 T urn System On When the system is off, it answers after 10 rings, announces, “The machine is off, ” and beeps twice. 1 Connect with the answering system. 2 Press 00 to turn the system on for both lines — OR — Press 01 to turn the system on for Line 1 — OR — Press 02 to turn the system on for Line 2. 3 The system beeps twice and is r[...]

  • Page 41

    38 V oice Help Menu The V oice Help Menu allows you to use the ans wering system from a touch tone telephone, even if you do not know or remember the v arious command codes. Once you have connected with the ans wering system, press 5 . The system announces a list of operations and the buttons you need to pr ess. At the end of the list, the system b[...]

  • Page 42

    39 This product is designed to store and displa y information about incoming telephone calls. For this f eature to wor k, the unit must be used with Caller Identification ser vice provided by your local telephone company; there is a f ee for this service, and it may not be available in all areas. This product can provide information only if both y [...]

  • Page 43

    40 Call W aiting If you subscribe to Caller ID with Call W aiting ser vice and you receive a Call W aiting call, the screen will display call inf or mation for the call. 1 Press the s witchhook or F on the attached phone to access the Call W aiting call. 2 T o switc h back to the original call, press the switchhook or F again. NOTE: If y our teleph[...]

  • Page 44

    41 3 T o advance through the call history from an earlier call, press C . 4 T o e xit the call histor y , press C or c to go to END OF LIST , then select DONE . NOTE: If a caller left a voice messag e, you’ll see the MSG indicator o ver the right softk ey . Pr ess the softk ey to listen to the message. Remo ving Call Records fr om Histor y Remo v[...]

  • Page 45

    42 Displa y Dial NOTE: Y ou must hav e a phone attached to the unit (see INST ALLA TION) and you m ust lift the r eceiver f or this featur e to wor k. As you revie w calls in call histor y , you can dial a display ed phone number . If the call information came from your Home Area Code (the one you progr ammed during Installation), the screen displa[...]

  • Page 46

    43 2 Press d to make a call — OR — Press o to see the choices of how the number can be dialed. For example, 555–0100 1–555–0100 908–555–0100 1–908–555–0100 The f lashing number is the cur rently selected method. Use C or c if you need to select another c hoice, then press d to make the call — OR — Press o to return to the Ca[...]

  • Page 47

    44 If this answ ering system does not work properl y , tr y the following sugg estions. For Customer Service, visit our website at www .telephones.att.com , or call 1 800 222–3111. Please retain your r eceipt as your proof of pur chase. Display Scr een is Blank • Make sure the pow er cord is securel y connected to both the answering system and [...]

  • Page 48

    45 System Does Not Respond to Remote Commands • Make sure you ar e calling from a touch tone phone. When you dial a number , you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone. • There may be noise or interf erence on the phone line you are using. Press dial buttons firmly . • Make sure you ar e enterin[...]

  • Page 49

    46 Screen is Flashing Unplug the power cor d for 10 seconds, then plug it back in. Screen Continues to Displa y LIFT RECEIVER When you’ re using the Display Dial featur e, if the screen continues to displa y LIFT RECEIVER even after y ou’ ve lifted the handset of the attached phone, chec k the line cord installation. Make sure the line cord fro[...]

  • Page 50

    T emplate For W all Mounting Use tw o #4 scr ews 1782_book_1AT&T 5/1/00 7:35 PM Page 47[...]

  • Page 51

    fold 1 Answ ering System 1782 Remote Commands T o connect with your answering system: 1 Dial your telephone number from a touc h tone phone. 2 When the system answ ers, enter your Remote Access Code. The system announces the number of messages and beeps twice. 3 W ait four seconds f or the system to play bac k all messages — OR — Enter a remote[...]

  • Page 52

    REMO TE COMMANDS Play all messages 10 (both lines), 11 (Line 1) or 12 (Line 2) Play new messag es 20 (both lines), 21 (Line 1) or 22 (Line 2) Repeat a message 4 during playback Skip a message 6 during playback Stop 5 Save messages Press, *9 then hang up. Delete all messages 30 (both lines), 31 (Line 1) or 32 (Line 2) Delete selected mesage 3 during[...]