Aspire Digital Z5710 manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Aspire Digital Z5710 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Aspire Digital Z5710 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Aspire Digital Z5710
- nom du fabricant et année de fabrication Aspire Digital Z5710
- instructions d'utilisation, de réglage et d’entretien de l'équipement Aspire Digital Z5710
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Aspire Digital Z5710 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Aspire Digital Z5710 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Aspire Digital en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Aspire Digital Z5710, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Aspire Digital Z5710, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Aspire Digital Z5710. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Aspire Z5700/Z5710 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

  • Page 2

    II Revision History Please refer to the table below for the updates ma de on this service guide. Date Chapter Up dates[...]

  • Page 3

    III Copyright Copyright © 2010 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduce d, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without [...]

  • Page 4

    IV Conventions The following conventi ons are used in this manual: NOTE: This symbol where placed in th e Serv ice Gu id e des ig nates a compo nent that s hould be recycled a ccording to t he local re gulations. SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the cu rre[...]

  • Page 5

    V Preface Before using this information and the product it s upports, please read the fo llow ing general informati on. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market require ments and enhance product [...]

  • Page 6

    VI[...]

  • Page 7

    VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Y our Computer tour . . . . . . . . . . . . . . . . .[...]

  • Page 8

    VIII T able of Contents Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Removing the Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    IX T able of Contents Jumper and Connector Locations 175 Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 75 BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 76 FRU (Field Replaceable Unit) List 177 Exploded D[...]

  • Page 10

    X T able of Contents[...]

  • Page 11

    Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: Operating system • Genuine Windows® 7 Home Premium (T ouch Pack) Processor Z5710 • Intel® Core™ i7-860/i7 -870 processor (8 MB L3 ca che, 2.80/2.93 GHz, with Turbo Boost up to 3.46/3.60 GHz, DDR3 1066 MHz, 95 W), sup porting Intel® EM64T[...]

  • Page 12

    2 Chapter 1 Graphics Z5710 • NVIDIA® GeForce® G210M with 512 MB of dedicated DDR3 VRAM, supporting NVIDIA® CUDA™, PhysX™, PureV ideo® HD technology , OpenEXR High Dynamic-Range (HDR) technology , Shader Model 4.0, Micr osoft® DirectX® 10.1, OpenGL® 3.0 • NVIDIA® GeForce® G T240M with 1 GB of de dicated DDR3 VRAM, supporting NVIDIA?[...]

  • Page 13

    Chapter 1 3 Optical drive 4X Blu-ray Disc™ Reader / DVD-Su per Multi double-layer drive: • Read: 48X CD-R OM, 48X CD-R, 48 CD-RW , 16X DVD -ROM, 16X DVD-R, 16X DVD+R, 8X DVD- ROM DL, 8X DVD-R DL, 8X DVD+R DL, 8X DV D-R W , 8X DVD+RW , 12X DVD-RAM, 6X BD- ROM, 6X BD-R, 2X BD-RE, 6X BD-R OM DL, 2X BD-R DL, 2X BD-RE DL • Write: 48X CD-R, 10X CD-[...]

  • Page 14

    4 Chapter 1 Communication •W L A N : • 802.1 1 b/g Wi-Fi CERTIFIED™ • 802.1 1 b/g/n Wi-F i C E R TIFIED™ •W P A N : • Bluetoo th® 2.1 + EDR •L A N : • Gigabit Ethernet • Built-in 1 MP high-def webcam with 1280 x 800 resolution image capture • Built-in microphone I/O ports Side: • Multi-in-1 card reader • T wo USB 2.0 port[...]

  • Page 15

    Chapter 1 5 Software • Productivity: • Acer T ouch Suite • Adobe® Reader® •e S o b i ™ • Microsoft® Office 2007 T rial with Micro soft® W orks • Microsoft® T ouch Pack (Microsof t® Surface Gl obe/Microsoft® Surface Collage/Mi crosoft® Surface Lagoon/Microsoft® Blackboard/Micro soft® Rebound/ Microsoft® Garden Pond ) • Mul[...]

  • Page 16

    6 Chapter 1 System Block Diagram Processor Lynnfield/ 64-bit/45nm LGA1156 (37.5x37.5mm) DMI x4 Ibex Peak PCH PCIE 2.0 x16(PEG) PECI Clarkdale FDI (*1) MXM CNN Mobile PCI-E Module (Graphics) TYPE-A(or B) (285 pin) LVDS Transmitter Chrontel CH7308 LQFP64 SDVOB LVDS (27x27mm) FCBGA951 SATA II SATA HDD(3.5") SATA ODD eSATA 2nd SATA HDD SATA 0 SATA[...]

  • Page 17

    Chapter 1 7 Your Computer tour This section describes port loca ti ons, indicators, and controls for the co mputer . IMPORT ANT : Y our computer ’s hardware options , port location s, and indicators may vary from this illustration. Front View No. Component Icon Description 1 Microphone Use to talk thro ugh when making Voice over Internet Protocol[...]

  • Page 18

    8 Chapter 1 Right View IMPORT ANT : Y our computer ’s hardware options , port location s, and indicators may vary from this illustration. No. Component Icon Description 1 Headphone jack (white plug) Plug powered, analog front speakers, an external amplifie r , or headphones into this jack. 2 Microphone jack (pink plug) Plug a microphone i nto thi[...]

  • Page 19

    Chapter 1 9 Left View IMPORT ANT : Y our computer ’s hardware options , port location s, and indicators may vary from this illustration. No. Component Icon Description 1 B-CAS reader Subscription service availa ble for select models only . 2 USB 2.0 port Plug USB (Universal Serial Bus) devices (such as a USB external drive, printer , scanner , ca[...]

  • Page 20

    10 Chapter 1 Rear View IMPORT ANT : Y our computer ’s hardware options , port location s, and indicators may vary from this illustration. No. Component Icon Description 1 Power connector Plug the power cord into this connector . 2 Kensington™ lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot. 3 USB p[...]

  • Page 21

    Chapter 1 11 Using the Keyboard The keyboard h as several different types of keys and buttons as sho wn below . Feature Icon Description Function keys Press these keys to start program actions. Each program uses different function keys for differ ent purposes. See the program documentation to find out more about the function key actions. Audio play[...]

  • Page 22

    12 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart men[...]

  • Page 23

    Chapter 1 13 Hardware Specifications and Configurations Processor Chip set Item Specification CPU type* • Intel® Core2™ Duo processor • Intel® Co re ™2 Qu a d pr oce sso r • Pentium® dual-core Processor *Dependent on mo del shipped. Item Specification Core logic Ibex Peak package H57 • FCBGA package • Package size: 27mm x 27mm • [...]

  • Page 24

    14 Chapter 1 Processor Specifications BIOS System Memory Processor CPU Spe e d Cores Bus Speed Power Cache Size Package Acer P/N i3 530 2.93G 2 1333 73W 4M FCBGA KC.53001.CI3 i3 540 3.06G 2 1333 73W 4M FCBGA KC.54001.CI3 i5 650 3.2G 2 1333 73W 4M FCBGA KC.65001.CI5 i5 660 3.33G 2 1333 73W 4M FCBGA KC.66001.CI5 i5 661 3.33G 2 1333 73W 4M FCBGA KC.66[...]

  • Page 25

    Chapter 1 15 Memory Combinations Above table list s some system memory configurations. Y ou may combine DIMMs with various capacities to form other combinations . On above table, the configurati on of sl ot 1 and slot 2 co uld be reversed. USB Port Wireless Module T o uchscreen Slot 1 Slot 2 T otal Memory 0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 409[...]

  • Page 26

    16 Chapter 1 Hard Disk Drive Interface Hard Disk Drive Interface (continued) Item Specifications V endor & Mo del Name Hitachi HDT721016SLxxx HCT721016SLxxx HDT721025SLxxx HCT721025SLxxx HDT721032SLxxx HCT721032SLxxx Hitachi HDT721050SLxxx HCT721050SLxxx HDE721050SLxxx Hitachi HDT721064SLxxx HCT721064SLxxx HDE721064SLxxx HDT721075SLxxx HCT72107[...]

  • Page 27

    Chapter 1 17 Hard Disk Drive Interface (continued) Vid eo I nt e rf ac e VRAM Audio Interface Item Specifications V endor & Mo del Name Western Digital , WD3200AAJS, WD2500AAJS, WD1600AAJS, WD800AAJS Western Digital WD3200AAKS, WD2500AAKS, WD1600AAKS Western Digital WD5000AAJS, WD6400AAJS Western Digital WD5000AAKS, WD6400AAKS Capacity (GB) 320[...]

  • Page 28

    18 Chapter 1 Keyboard Contro ll er Bluetooth TV T u ne r VGA Controller HDMI Port- Not availabl e with this model Item Specification Controller IT8512E/NX-L embedded T ota l number of keypads Windows logo key Hotkeys Item Specification Chipset Broadcom BCM2046, Bluetooth2 .1 + EDR, USB i nterface module Data throughput Protocol Bluetooth 2.1 + EDR [...]

  • Page 29

    Chapter 1 19 LCD 23” LCD Display Supported Resolution Item Specification V endor/model name Samsung L TM230HT01-A05 LT M 2 3 0 H T 0 1 LG LM230WF1 Screen Diagonal (mm) 584.2 Active Area (mm) 509.76 x 286.74 Display resolution (pixels) 1920 x 1080 Pixel Pitch 0.2655 x 0.2655 0.265 x 0.265 Display Mode Normally White T ypica l White Luminan ce (cd/[...]

  • Page 30

    20 Chapter 1 Power Supply RTC Battery AC Adaptor 1366x768 Y N N N 1400x900 Y N N N 1400x1050 Y N N N 1600x900 Y N Y N 1600x1024 N N Y N 1680x1050 Y N Y N 1920x1080 Y N Y N Item Specif ications AC Input • Auto ranging from 100V to 240V and 50Hz to 60Hz DC Output • 5V , 40W; 3.3V , 19.8W; 12 V , 174W ; 12V , 6W , 5VSB, 10W • Uses 3 prong ICE-32[...]

  • Page 31

    Chapter 1 21 System Power Manag ement Item Specification Mech. Off (G3) Al devices in the system are turned off completely . Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Su[...]

  • Page 32

    22 Chapter 1[...]

  • Page 33

    Chapter 2 23 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

  • Page 34

    24 Chapter 2 CMOS Setup Utility The CMOS Setup Utility screen disp l ays a list of the functions and features available in the BIOS. Use the arrow keys to scroll to the required me nu and press Enter . CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.       Product Information Standard CMOS Features Advanced B[...]

  • Page 35

    Chapter 2 25 Product Information The Product Information screen displays a summary of the computer hardware information. NOTE: The system information is su bject to diff erent models. Parameter Description Processor T ype This field shows the system processor type. Processor S peed This field show s the speed of the processo r . System Memory This [...]

  • Page 36

    26 Chapter 2 Standard CMOS Features The S t andard CMOS Features screen allows the user to set the system ti me and date as well as set HDD and ODD options. NOTE: The screen above is for your reference only . Actua l values may differ . The table below describes the parameters in this screen. Settings in boldface are the default parameter settings.[...]

  • Page 37

    Chapter 2 27 Advanced BIOS Features The Advanced BIOS Features scr een allows configu r ati on of the various advanced BIOS options. The table below describes the items, me nus, and submenus in this screen. Parameter Description Format/Opti on Quick Boot Allows BIOS to skip certain steps while booting. Enabled or Disabled Quiet Boot Allows BIOS to [...]

  • Page 38

    28 Chapter 2 Advanced Chipset Features The Advanced Chipset Features screens. The table below describes the items, me nus, and submenus in this screen. Parameter Description Format/Opti on Intel XD Bit When disabled this forces the XD feature flag to always return to 0. Enabled or Dis ab led Memory Hole Remappingt When enabled allows remapping of o[...]

  • Page 39

    Chapter 2 29 Integrated Peripherals The Integrated Peripherals screen con tains parameters for device peripherals. The table below describes the items, me nus, and submenus in this screen. Parameter Description Format/Opti on Onboard SA T A Controller Enab le the SA T A controller Enabled or Disabled Onboard SA T A Mode Set the SA T A mode Options:[...]

  • Page 40

    30 Chapter 2 Power Management Features The Power Management Fea tures screen contains parameters used for device power management. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option ACPI Suspend Mode Choose between STR (Suspend to Ram) and POS [...]

  • Page 41

    Chapter 2 31 PC Health The PC Health screen disp lays CPU/Chipset temperatur e informatio n and contains customizable safety monitors for the CPU. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option CPU T emperature Displays the current CPU temp[...]

  • Page 42

    32 Chapter 2 Frequency Voltage Control The Frequency V oltage Contro l Screen to set memory and processor parameters. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Enable Clock to All PCIE Enabled or disabled for reducing clock consump tio[...]

  • Page 43

    Chapter 2 33 BIOS Security Features The BIOS Security Features screen contains parameters that help safegua rd and pr otect your comp uter from unauthorized use. The table below describ es the parameters in this screen. NOTE: When prompted to enter a password, only three trie s are allowed before the system halts. Do not lose the password. Paramete[...]

  • Page 44

    34 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor p assword: 1. Use the  and  keys to highlight the Set Supe rvi sor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Passw ord” field. The password length can not exceeds 8 a[...]

  • Page 45

    Chapter 2 35 Changing a Password 1. Use the  and  keys to highlight the Set Supe rvi sor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current p a ssw or d in the Enter Curren t Pa ssw or d field and pr ess Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Conf[...]

  • Page 46

    36 Chapter 2 BIOS Flash Utilities The BIOS flash memory upd ate is required for th e following conditions: • New versions of system programs • New features or options • Restore BIOS when it b ecomes co rrupted. This section contains instructions for the following BIOS u tilities: • DOS flashit utility • WinPhlash uti lity •D M I T o o l[...]

  • Page 47

    Chapter 2 37 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Copy the flash utilities to the bootable device. 2. Attach the device to the system and restart. 3. Press F2 during boot to enter the Setup Menu. 4. Select Boot Menu to modify the boot priority order , for example, if usin g USB HDD to Update BIOS, move USB [...]

  • Page 48

    38 Chapter 2 Win Flash Utility Perform the following steps to use the WinFlash Utility: 1. Open the S tart menu and type CMD to open command mode. 2. T ype “fbbwin64” to fl ash BIOS. The process will start automatically . IMPORT ANT : During the flash process the keybo ard and mouse will not function. 3. Once the flash process h as finished, sh[...]

  • Page 49

    Chapter 2 39 Using DMI Tools Use QDMI30A to change the asset tag, product name, or serial nu mber of the machine. 1. Copy the file qdmi 30a.exe to USB flash disk w ith bootable diskette or USB drive. 2. Press F2 during boot to enter the Setup Menu. 3. Select Boot Menu to modify the boot priority order , for ex ample, if using a USB HDD to run DMI T[...]

  • Page 50

    Chapter 3 40 Machine Disassembly and Replacement WARNING:Thi s comp uter has two hi ghly sen sitiv e touchscreen sen sors on the top left and righ t corners of the LCD. The sensors are an integral part of the LCD and can no t be separately replaced. The se nsors are exp osed as soon as the rear c over is remov ed. During disassembly: • DO NOT mak[...]

  • Page 51

    41 Chapter 3 M2.5*5.0-I(BNI)(NYLOK)IRON 3 86.G8507.005 M3*4-I(NI)(NYLOK)IRON 4 86.G8507.006 6-32UNC*5-B(NYLOK)IRON 4 86.G8507.007 M2.0*2.5-I (BNI,NYLOK)IRON 4 86.G8507.008 M2.0*3.0-I-NI-NYLOK IRON 7 86.G8507.009 Screw Quantity Part Number[...]

  • Page 52

    Chapter 3 42 Disassembly Process Disassembly Flowchart Re mov e Inverter Board Re mov e HDD Module Turn off power and disconnect al l cabl es b ef ore pro ceedi ng Re mov e Stand Assem bl y Re mov e Rear Cover Re mov e ODD Be z el Re mov e TV Module Re mov e Speaker s Re mov e Bluetooth Modul e Re mov e WLAN Boa rd Re mov e FAN Re mov e Mainboard S[...]

  • Page 53

    43 Chapter 3 Screw List Step Screw Quantity S tand Cover M2.5*4 2 S tand Hinge M4*6 Ni 4 Rear Cover M2.5*7 4 Audio Board M2.5*4 Ni 2 HDD M2.5*4 Ni 2 HDD Bracket M3*4 Ni 4 ODD M2.5*4 Ni 2 ODD Brackets M2*2.5 Ni 4 Inverter Board M2.5*4 Ni 2 T ouchscreen Control Boa rd M 2.5*4 Ni 2 Mainboard Shielding M2.5*4 Ni 7 WLAN M2*3 1 TV T uner Module M2.5*4 Ni[...]

  • Page 54

    Chapter 3 44 Removing the RAM Covers 1. See “Pre-disassembly Instructions” on page 40. 2. Apply pressure to one end of the RA M Cove r , while pulling up with the opposite hand as shown. 3. Lift the RAM Cover clear of the device. 4. Grasp the Hinge Cover with both hands.[...]

  • Page 55

    45 Chapter 3 5. Lift the Hinge Cover clear of the device.[...]

  • Page 56

    Chapter 3 46 Removing the RAM 1. See “Removing the RAM Covers” on page 44 2. Lift the RAM Shielding clear of the device. 3. Unlock the latches on either side of the RAM by pressing down as shown. There is an audible click when the latch is unlocked. 4. Lift each RAM module from its slot.[...]

  • Page 57

    47 Chapter 3 Removing the Rear Covers 1. See “Removing the RAM” on page 46 2. Remove the six (6) screws that secure the Rear Covers. 3. Use both hands to gently pu sh the rear cover outward from the device as shown. 4. Repeat the previous step for the remaining rear cover . Ste p Size Quantity Screw T ype Rear Covers M2.5*6.0 6[...]

  • Page 58

    Chapter 3 48 Removing the Back Cover 1. See “Removing the T o uchscreen Control Board” on page 59 2. Remove the fourteen (14) screws securing the Back Cover . 3. Use both hands to move the Hinge up into the stand posi ti on. There is an audible click whe n the Hinge i s locked in position. NOTE: In order to lift the Back Cover away , the Hinge [...]

  • Page 59

    49 Chapter 3 4. Place one hand firmly on the Back Cover . Use the oppos ite hand to pry the Bezel away , working from one corner to the other as shown. Repeat this step until al l guide s along the bottom of the device are unlocked. 5. Place one hand firmly on the Hinge. Use the opposite hand to p ull the top of the Ba ck Cover away from the Bezel,[...]

  • Page 60

    Chapter 3 50 Removing the Hinge 1. See “Removing the Back Cover” on page 48 2. Replace the Hinge to the carry position. 3. Remove the six (6) screws securing the Hinge. 4. Lift the Hinge clear of the device. Ste p Size Quantity Screw T ype Hinge M4*8 6[...]

  • Page 61

    51 Chapter 3 Removing the Mainboard Shielding 1. See “Removing the Audio Board” on page 63. 2. See “Removing the T o uchscreen Control Board” on page 59. 3. Remove the one (1) screw from the ground wire. 4. Remove the small power cable from the mainboard. Ste p Size Quantity Screw T ype HDD Ground Cable M2.5*4 1[...]

  • Page 62

    Chapter 3 52 5. Detach the power cable from the mainboard. 6. Remove the adhesive tape holding the HDD ground cable to the HDD. 7. Remove the one (1) screw from the ground wire. Ste p Size Quantity Screw T ype Convert er Ground Cable M2.5*4 1[...]

  • Page 63

    53 Chapter 3 8. Disconnect the HDD cable. 9. Remove the power cable from the HDD. 10. Remove the six (6) screws. Ste p Size Quantity Screw T ype Mainboard Shielding M2.5*4Ni 6[...]

  • Page 64

    Chapter 3 54 11 . Lift the main board shielding away from the chassis.[...]

  • Page 65

    55 Chapter 3 Removing the Hard Disk Drive 1. See “Removing the Back Cover” on page 48. 2. Disconnect the HDD cable. 3. Remove the two (2) screws. Ste p Size Quantity Screw T ype HDD M2.5*4 2[...]

  • Page 66

    Chapter 3 56 4. Slide the HDD towards the sp eakers to release it from the flanges. 5. Lift the HDD out of the chassis. 6. Remove the four (4) screws from the HDD bracket (bot h sides). Ste p Size Quantity Screw T ype HD Bracket M3*4 4[...]

  • Page 67

    57 Chapter 3 7. Remove the brackets from the HDD.[...]

  • Page 68

    Chapter 3 58 Removing the Power Supply 1. See “Removing the Hinge” on page 50 2. Remove two (2) screws securing the Power Supply as shown. 3. Lift the Power Supply clear of the device. Ste p Size Quantity Screw T ype Power Supply M2.5*4 2[...]

  • Page 69

    59 Chapter 3 Removing the Touchscreen Control Board 1. See “Removing the Back Cover” on page 48 2. Remove the one (1) gro und cable screw . 3. Disconnect the right (top in this image) touch sensor cable . Ste p Size Quantity Screw T ype T ouchscreen Control Board M2.5*4 1[...]

  • Page 70

    Chapter 3 60 4. Disconnect the left (bottom in this image) touch se nsor cable. 5. Disconnect the touchscreen board to mainboard cable. 6. Remove the two (2) screws. Step Size Quantity Screw T ype T ouchscreen Board M2.0*4 2[...]

  • Page 71

    61 Chapter 3 7. Lift the touchscreen board away .[...]

  • Page 72

    Chapter 3 62 Removing the Card Reader Board 1. Disconnect the Card reader cabl e. 2. Remove the two (2) screws. 3. Lift the card reader board away . Step Size Quantity Screw T ype Card Reader Board 2.5*4 2[...]

  • Page 73

    63 Chapter 3 Removing the Audio Board 1. See “Removing the Back Cover” on page 48. 2. Disconnect the Audio board cable. 3. Remove the two (2) screws from the audio board. Ste p Size Quantity Screw T ype Audio Board M2.5*4 2[...]

  • Page 74

    Chapter 3 64 4. Lift the audio board and cable away at an angle from the rear cover .[...]

  • Page 75

    65 Chapter 3 Removing the ODD Eject Board 1. See “Removing the Back Cover” on page 48 2. Disconnect the ODD Eject Board Cable. 3. Remove the one (1) screw from the ODD eject board. Ste p Size Quantity Screw T ype Audio Board M2.5*4 2[...]

  • Page 76

    Chapter 3 66 4. Remove the ODD Eject Board.[...]

  • Page 77

    67 Chapter 3 Removing the ODD 1. See “Removing the Back Cover” on page 48. 2. Remove the two (2) screws. 3. Slide the ODD assembly ou t. Ste p Size Quantity Screw T ype ODD M2.5*4 2[...]

  • Page 78

    Chapter 3 68 4. Lift the ODD away from the chassis. 5. Remove the two (2) screws from the si de bracket and remove the bracket. Ste p Size Quantity Screw T ype ODD Side Bracket M2*2.5 2[...]

  • Page 79

    69 Chapter 3 6. Remove the two (2) screws from the ODD rear bracket and remove the bracket. Ste p Size Quantity Screw T ype ODD Rear Brac ket M2*2.5 2[...]

  • Page 80

    Chapter 3 70 Removing the Inverter Board 1. See “Removing the Back Cover” on page 48. 2. Remove the adhesive covering the Inverte r Board cable 1. 3. Disconnect the LCD to Inverter Bo ard cable 1. 4. Unlock the cable clasp.[...]

  • Page 81

    71 Chapter 3 5. Disconnect the LCD to Inverter Bo ard cable 2. 6. Disconnect the mainboard to inverter cable. 7. Remove the two (2) screws from the inverter board. Ste p Size Quantity Screw T ype Inverter Board M2.5*3 2[...]

  • Page 82

    Chapter 3 72 8. Remove the Inverter Board.[...]

  • Page 83

    73 Chapter 3 Removing the Home Button Board 1. See “Removing the Back Cover” on page 48 2. Disconnect the Home Bu tton board cable. 3. Remove the one (1) screw from the Home Button Board Ste p Size Quantity Screw T ype Home Button Board M2.5*4 1[...]

  • Page 84

    Chapter 3 74 4. Remove the Home Button Board from the chassis.[...]

  • Page 85

    75 Chapter 3 Removing the Camera Module 1. See “Removing the Back Cover” on page 48 2. Remove the two (2) screws from the Camera Module 3. Lift the Camera Module ou t of the chassis. Ste p Size Quantity Screw T ype Camera Module M2.0*3 2[...]

  • Page 86

    Chapter 3 76 4. T urn the Camera Module over . 5. Disconnect the cable from the Camera Modu le.[...]

  • Page 87

    77 Chapter 3 Removing the TV Tuner Module 1. See “Removing the Card Reader Board” on page 62. 2. Disconnect the TV Tuner antenna. 3. Remove the one (1) screw . Ste p Size Quantity Screw T ype TV Card M2.0*3 1[...]

  • Page 88

    Chapter 3 78 4. Lift the TV module away .[...]

  • Page 89

    79 Chapter 3 Removing the Wireless LAN Module 1. See “Removing the Card Reader Board” on page 62. 2. Disconnect the WLAN antennas. 3. Remove the one (1) screw from the WLAN module. Ste p Size Quantity Screw T ype WLAN M2.0*3 1[...]

  • Page 90

    Chapter 3 80 4. Lift the WLAN module away .[...]

  • Page 91

    81 Chapter 3 Removing the Thermal Module 1. See “Removing the Thermal Module ” on page 81. 2. Disconnect the two (2) fa n cables. 3. Loosen the four (4) captive screws in nume rical order (1, 2, 3, then 4). s 4. Lift the thermal module away . 1 2 4 3[...]

  • Page 92

    Chapter 3 82 Removing the Fans 1. See “Removing the Thermal Module ” on page 81. 2. Remove the two (2) screws. 3. Remove the L VDS cabl e from the ca ble clips. Ste p Size Quantity Screw T ype Fan 2.5*5 2[...]

  • Page 93

    83 Chapter 3 4. Remove the fan. 5. Remove the two (2) screws. 6. Remove the fan. Ste p Size Quantity Screw T ype Fan 2.5*5 2[...]

  • Page 94

    Chapter 3 84 Removing the CPU 1. See “Removing the CPU” on page 84. 2. Unlock the CPU by pressin g down on the locking latch and mo ving it out and away from the CPU. 3. Lift the CPU out of the p ackage. CAUTION: Avoid any cont act with a thermal pad or thermal grease.[...]

  • Page 95

    85 Chapter 3 Removing the Mainboard 1. See “Removing the Card Reader Board” on page 62. 2. See “Removing the Thermal Module ” on page 81. 3. See “Removing the CPU” on page 84. 4. Disconnect the sixteen (16) cables from the Mainboard a s shown. Item Description 1 L VDS Cable 2 CCD Cable 3 Inverter Cable 4M I C C a b l e 5 ODD Button Cabl[...]

  • Page 96

    Chapter 3 86 5. Remove the adhesive tabs holding the Audio board cable to the ma inboard. 6. Remove the two (2) screws. Ste p Size Quantity Screw T ype Mainboard M2.5*4 1[...]

  • Page 97

    87 Chapter 3 7. Lift the mainboard away . NOTE: Circuit boards >10 cm² hav e been highlighted with a yellow rect angle as shown in the previous image. Please det ach the Circuit bo ard and follow local regulations fo r disposal. 8. Disconnect the IR Board cable and remove.[...]

  • Page 98

    Chapter 3 88 9. Open cable clips as shown. Remove all cables from cable clips. NOTE: Make note of the location which cables bel ong in which clip before re moving them.[...]

  • Page 99

    89 Chapter 3 Removing the Frame 1. See “Removing the Mainboard Shie lding” on page 51. 2. See “Removing the T o uchscreen Control Board” on page 59. 3. See “Removing the Mainboard” on page 85. 4. See “Removing the Frame” on page 89. 5. See “Removing the Frame” on page 89. 6. Remove the adhesive tape holding the L VDS cable to th[...]

  • Page 100

    Chapter 3 90 8. Unlock the L VDS cable. 9. Remove the L VDS cabl e.[...]

  • Page 101

    91 Chapter 3 10. Remove the adhesive tape from the sen sor cables. 11 . Remove the two (2) sensor conne ctors.[...]

  • Page 102

    Chapter 3 92 12. Remove the adhesive tape covering the TBD cable and remove. 13. Remove the adhesive tape covering the inverter cable.[...]

  • Page 103

    93 Chapter 3 14. Remove the thirteen (13) screws. Ste p Size Quantity Screw T ype Frame M2.5*4 13[...]

  • Page 104

    Chapter 3 94 15. Lift the LCD bracket clear of the bezel. W ARNING: When lifting the L CD Assembly , do not touch the T o uch sensor modules lo cated at the top le ft and top right corners of the device. Doing so will damage the touch screen functi on. IMPORT ANT : Do not place the LCD panel face down. When following the remainder of the disassembl[...]

  • Page 105

    95 Chapter 3 Removing the LCD Panel 1. See “Removing the Frame” on page 89. 2. Remove the four (4) screws from the LCD assembly . 3. Lift the edge of the LCD bracket and pass the converter cables through. Ste p Size Quantity Screw T ype LCD Panel M3*4 4[...]

  • Page 106

    Chapter 3 96 4. Lift the LCD bracket aw ay from the LCD assembly . IMPORT ANT : The touchscreen control board and LCD panel must be returned together for RMA p urposes. See “Removing the T o uchscreen Co ntrol Bo ard” on page 59. The touchscree n control board record s the specific panel’s dat a, do not separate these for RMA.[...]

  • Page 107

    97 Chapter 3 Removing the Bluetooth Module 1. See “Removing the Bluetooth Modu le” on page 97. 2. Lift the Bluetooth mo dule off of the bezel. 3. Disconnect the Bluetooth cable.[...]

  • Page 108

    Chapter 3 98 Removing the IR Board 1. See “Removing the Frame” on page 89. 2. Disconnect the home button board cable. 3. Remove the one (1) screw . Ste p Size Quantity Screw T ype Home Board M2.5*3 1[...]

  • Page 109

    99 Chapter 3 4. Remove the home button board from the bezel.[...]

  • Page 110

    Chapter 3 100 Removing the Home Button Board 1. See “Removing the Frame” on page 89. 2. Lift the power board away from the bezel.[...]

  • Page 111

    101 Chapter 3 Removing the USB Board 1. See “Removing the Back Cover” on page 48. 2. Remove the adhesive tape covering the USB cable. 3. Remove the two (2) screws. Ste p Size Quantity Screw T ype USB Board M2.5*4 2[...]

  • Page 112

    Chapter 3 102 4. Remove the USB board from the chassis.[...]

  • Page 113

    103 Chapter 3 Removing the Speakers 1. See “Removing the Frame” on page 89. 2. Remove the adhesive tape from the speaker cable. 3. Remove the speaker cable from the LCD bezel. 4. Remove the adhesive tape from the speaker assembly . 5. Lift the speakers away from the bezel.[...]

  • Page 114

    Chapter 3 104 Removing the Antennas 1. See “Removing the Frame” on page 89. 2. Remove the two (2) screws. 3. Remove the left and right antennas from the bezel. Ste p Size Quantity Screw T ype Antennas M1.7*4 2[...]

  • Page 115

    105 Chapter 3 Reassembly Procedure Replacing the Antennas 4. Replace the left and right antennas onto the bezel. 5. Replace the two (2) screws. Ste p Size Quantity Screw T ype Antennas M1.7*4 2[...]

  • Page 116

    Chapter 3 106 Replacing the Speakers 1. Place the speakers onto the LCD bezel and apply the adhesive tape to secure the assembly . 2. Place the speaker cable onto the LCD bezel. 3. Place the adhesive tape to secure the speaker cable.[...]

  • Page 117

    107 Chapter 3 Replacing the USB Board 1. Place the USB board o nto the LCD bezel. 2. Replace the two (2) screws. 3. Replace the adhesive tape to secure the USB cable. Ste p Size Quantity Screw T ype USB Board M2.5*4 2[...]

  • Page 118

    Chapter 3 108 Replacing the IR Board 1. Place the IR board into the LCD bezel. 2. Apply pressure to set the adhesive.[...]

  • Page 119

    109 Chapter 3 Replacing the Home Button Board 1. Place the home button board onto the LCD bezel. 2. Replace the one (1) screw . Ste p Size Quantity Screw T ype Home Board M2.5*3 1[...]

  • Page 120

    Chapter 3 11 0 3. Connect the home b utton board cable. Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the Bluetooth Module. 2. Adhere the Bluetooth module to the be zel.[...]

  • Page 121

    111 Chapter 3 Replacing the LCD Panel in the Frame 1. Replace the LCD panel onto the frame. 2. Lower the edge of the LCD bracket and pass the converter cables through.[...]

  • Page 122

    Chapter 3 11 2 3. Replace the four (4) screws from the LCD assembly . Ste p Size Quantity Screw T ype LCD Panel M3*4 4[...]

  • Page 123

    11 3 Chapter 3 Replacing the Frame 1. Place the bezel around a raised surface so th at the bezel is lower than the raised s urface. L ower the LCD Assembly onto the bezel. 2. Replace the thirteen (13) screws. Ste p Size Quantity Screw T ype Frame M2.5*4 13[...]

  • Page 124

    Chapter 3 11 4 3. Replace the adhesive tape to secure the inverter cable. 4. Replace the adhesive tape to secure the TBD cable. 5. Replace the right and left sensor connectors.[...]

  • Page 125

    11 5 Chapter 3 6. Replace the adhesive tape to secure the sensor cables . NOTE: There is tape on b oth the top and side of the LCD bracket. 7. Connect the L VDS cable.[...]

  • Page 126

    Chapter 3 11 6 8. Lock the L VDS cable. 9. Adhere the L VDS connector pr otective cover . 10. Replace the adhesive tape holding the L VDS cable to the LCD bracket.[...]

  • Page 127

    11 7 Chapter 3 Replacing the Mainboard 1. Replace all cables into the cable clips and lock them. TBD 2. Connect the IR Board cable.[...]

  • Page 128

    Chapter 3 11 8 3. Place the mainboard o nto the chassis. 4. Replace the two (2) screws. 5. Replace the adhesive tabs to secure the Audio board cable to the ma inbo ard. Ste p Size Quantity Screw T ype Mainboard M2.5*4 1[...]

  • Page 129

    11 9 Chapter 3 6. Connect the following sixteen (16) cables to the Ma inb oard as shown. Item Description 1 L VDS Cable 2 CCD Cable 3 Inverter Cable 4M I C C a b l e 5 ODD Button Cable 6 Card Reader Cable 7 Bluetooth Cable 8 Home Button Cable 9 I R Cable 10 T ouch Screen 1 1 Audio Cable 12 TV T uner Cable 13 Light Foot Cable 14 USB Cable 15 S peake[...]

  • Page 130

    Chapter 3 120 Replacing the CPU 1. Place the CPU paying attention to the locating triangle. NOTE: Ensure the CPU is lined up w ith the Pin1 Socket lo cator on the mainboard. 2. Press the latch down and in to lock the CPU.[...]

  • Page 131

    121 Chapter 3 Replacing the Fans 3. Replace the right fan. 4. Replace the two (2) screws. 5. Replace the left fan. Ste p Size Quantity Screw T ype Fan 2.5*5 2[...]

  • Page 132

    Chapter 3 122 6. Place the L VDS cable into the cable clips. 7. Replace the two (2) screws. Ste p Size Quantity Screw T ype Fan 2.5*5 2[...]

  • Page 133

    123 Chapter 3 Replacing the Thermal Module 1. Place the thermal module on to the mainboard. 2. T ighten the four (4) captive screws in reverse numerical order (4, 3, 2, then 1). 3. Connect the two (2) fan cables. 1 2 4 3[...]

  • Page 134

    Chapter 3 124 Replacing the WLAN Module 1. Replace the WLAN module. 2. Replace the one (1) screw . 3. Replace the two (2) connectors. The black ca b le is placed closest to the DIMM slots. Ste p Size Quantity Screw T ype WLAN M2.0*3 1[...]

  • Page 135

    125 Chapter 3 Replacing the TV Tuner Module 1. Place the TV Tuner module into the connector . 2. Replace the one (1) screw . 3. Connect the TV Tuner cable. Ste p Size Quantity Screw T ype TV Card M2.0*3 1[...]

  • Page 136

    Chapter 3 126 Replacing the Camera Module 1. Connect the camera cable to the Camera Module. 2. T urn the Camera Module over . 3. Place the Camera Module on to the chassis.[...]

  • Page 137

    127 Chapter 3 4. Replace the two (2) screws to secure the Camera Module Ste p Size Quantity Screw T ype Camera Module M2.0*3 2[...]

  • Page 138

    Chapter 3 128 Replacing the Power Board 1. Place the Pow er Board on to the cha ssis. 2. Replace the one (1) screw . 3. Connect the Home Button board cable. Ste p Size Quantity Screw T ype Home Button Board M2.5*4 1[...]

  • Page 139

    129 Chapter 3 Replacing the Inverter Board 1. Place the Inverter Board onto the chassis. 2. Replace the two (2) screws to secure the inverter board. 3. Connect the mainboard to inverte r cab le. Ste p Size Quantity Screw T ype Inverter Board M2.5*3 2[...]

  • Page 140

    Chapter 3 130 4. Connect the LCD to Inverter Bo ard cable 2. 5. Lock the cable clasp. 6. Connect the LCD to Inverter Bo ard cable 1.[...]

  • Page 141

    131 Chapter 3 7. Apply the adhesive tape to secure the Inverter Board cable 1.[...]

  • Page 142

    Chapter 3 132 Replacing the ODD Module 1. Replace the rear ODD bracket an d re place the two (2) screws. 2. Replace the side ODD bracket and replace the two (2) screws. Ste p Size Quantity Screw T ype ODD Rear Brac ket M2*2.5 2 Ste p Size Quantity Screw T ype ODD Side Bracket M2*2.5 2[...]

  • Page 143

    133 Chapter 3 3. Place the ODD onto the chassis. 4. Slide the ODD assembly into place. 5. Replace the two (2) screws. Ste p Size Quantity Screw T ype ODD M2.5*4 2[...]

  • Page 144

    Chapter 3 134 Replacing the ODD Eject Board 1. Place the ODD Eject Board onto the chassis. 2. Replace the one (1) screw to secure the ODD eject board. 3. Connect the ODD Eject Board Cable. Ste p Size Quantity Screw T ype Audio Board M2.5*4 2[...]

  • Page 145

    135 Chapter 3 Replacing the Audio Board 1. Place the audio board onto the chassis. 2. Connect the two (2) screws to secure the audio board. 3. Connect the Audio board cable. Ste p Size Quantity Screw T ype Audio Board M2.5*4 2[...]

  • Page 146

    Chapter 3 136 Connect the Card Reader Board 1. Place the card reader b oard onto the cha ssis. 2. Replace the two (2) screws. 3. Connect the Card R eader Board ca ble. Step Size Quantity Screw T ype Card Reader Board 2.5*4 2[...]

  • Page 147

    137 Chapter 3 Replacing the Touchscreen Board 1. Place the touchscreen board onto the chassis. 2. Replace the two (2) screws. 3. Connect the touchscreen board to mainboard cable. Ste p Size Quantity Screw T ype T ouchscreen Control Board M2.5*4 1[...]

  • Page 148

    Chapter 3 138 4. Connect the left (bottom) touch sensor cable. 5. Connect the right (top) touch sensor cable. 6. Replace the one (1) ground cable screw .[...]

  • Page 149

    139 Chapter 3 Replacing the Power Supply 1. Place the Power Supply onto the chassis. 2. Replace two (2) screws to secure the Power Supply as shown. Ste p Size Quantity Screw T ype Power Supply M2.5*4 2[...]

  • Page 150

    Chapter 3 140 Replacing the HDD 1. Replace the HDD brackets. 2. Replace the four (4 ) screws to secure the H DD bracket (both sides). 3. Place the HDD on to the chassis. Ste p Size Quantity Screw T ype HD Bracket M3*4 4[...]

  • Page 151

    141 Chapter 3 4. Slide the HDD away from the speakers to secure it. 5. Replace the two (2) screws. 6. Connect the HDD cable. Ste p Size Quantity Screw T ype HDD M2.5*4 2[...]

  • Page 152

    Chapter 3 142 Replacing the Mainboard Shielding 1. Replace the shield onto the assembly . 2. Replace the six (6) screws. Ste p Size Quantity Screw T ype Mainboard Shielding M2.5*4Ni 6[...]

  • Page 153

    143 Chapter 3 3. Connect the HDD power cable. 4. Connect the HDD cable to the mainboard. 5. Replace the one (1) screw to secure the g round wire. Ste p Size Quantity Screw T ype Convert er Ground Cable M2.5*4 1[...]

  • Page 154

    Chapter 3 144 6. Adhere the adhesi ve tape to secure the HDD gro und cable to the HDD. 7. Connect the power cable to the mainboard. 8. Connect the TBD wire to the mainboard.[...]

  • Page 155

    145 Chapter 3 9. Connect the one (1) screw to secure the ground wire. Ste p Size Quantity Screw T ype HDD Ground Cable M2.5*4 1[...]

  • Page 156

    Chapter 3 146 Replacing the Hinge 1. Place the Hinge onto the chassis. 2. Replace the six (6) screws to secure the Hinge. Ste p Size Quantity Screw T ype Hinge M4*8 6[...]

  • Page 157

    147 Chapter 3 Replacing the Rear Cover 3. Place the Back Cover on to the device. 4. Press down firmly to engage the locking clips beneath the cover . 5. Use both hands to move the Hinge to the down positi on.[...]

  • Page 158

    Chapter 3 148 6. Remove the fourteen (14) screws securing the Back Cover . Ste p Size Quantity Screw T ype Back Cover 2.5*8 2.4*8[...]

  • Page 159

    149 Chapter 3 Replacing the Rear Covers 1. Place the first Rear Cover onto the Back Cover and slide it into plac e. 2. Repeat for the second Rear Cover .[...]

  • Page 160

    Chapter 3 150 3. Replace the six (6) screws to secure the Rear Covers. Ste p Size Quantity Screw T ype Rear Covers M2.5*6.0 6[...]

  • Page 161

    151 Chapter 3 Replacing the RAM 4. Place each RAM module into its slot. 5. Lock the latches on either side of the RAM by pressing inwards as shown. 6. Place the RAM Shielding onto the device.[...]

  • Page 162

    Chapter 3 152 Replacing the Rear Covers 1. Place the Hinge Cover onto the device. 2. Apply pressure to engage the Hi nge Cover latch es. 3. Place the RAM Cover onto the device.[...]

  • Page 163

    153 Chapter 3 4. Slide the RAM Cover into place.[...]

  • Page 164

    Chapter 4 154 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2[...]

  • Page 165

    155 Ch apter 4 ODD Failure If an Optical Disk Drive failure is dete rmined, use th e following flowcha rt to determine the required action: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn correc tly •[...]

  • Page 166

    Chapter 4 156 b. Double-click DVD/C D-RO M d rives . If the device displays a down arrow , right-click on the device and click Enable . c. Check that ther e are no yellow excl amation marks against the items in l D E ATA / ATA P I c o n t r o l l e r s . If a device has an exclamation mark, right-click on t he device and uninstall and reinstall the[...]

  • Page 167

    157 Ch apter 4 c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK . d. Repeat for the other A T A Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing actions one at a time to correct the problem. 1. Restart the computer and press F2 [...]

  • Page 168

    Chapter 4 158 Wireless Failure If the wireless functionality fails, use the foll owing flowchart to determi ne the required action: START Check WL AN cable con necti on Wirel ss function fai lu re Reconnect cable cor rect ly Check WL AN module Replace WLAN mod ule Close Close Close OK NG OK OK NG NG Replace Main board OK NG OK[...]

  • Page 169

    159 Ch apter 4 Camera Failure If the camera functiona lity fails, use the followin g flowch art to determine the required a ction: START Check cam era cable con necti on Camera function fai lu re Reconnect cable cor rect ly Check cam era module Replace came ra module Close Close Close OK NG OK OK NG NG Replace Main board OK NG OK[...]

  • Page 170

    Chapter 4 160 Speaker Failure If the internal speaker fails, use the follow ing flowcha rt to determine the required action: Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start  Control Panel  System and Maintenance  System  [...]

  • Page 171

    161 Ch apter 4 9. Restore system and file settings from a k nown good date using System Restore . If the issue is not fixed, repeat the prec eding steps and select an earlier ti me and date. 10. Reinstall the Operating System. 11 . If the Issue is still not resolved, see “Online Support Information” on page 192.[...]

  • Page 172

    Chapter 4 162 LCD Failure If the integrated LCD display fails, use the fo llowing flowchart to determine the required action: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure the computer has power by checking at least one of the following occurs: • Fans st[...]

  • Page 173

    163 Ch apter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. If permanent vertical/horizon tal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 3. If extensive p[...]

  • Page 174

    Chapter 4 164 General Troubleshooting Issues Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llowing actions one at a time to correct the problem. 1. Check the power cable is properly connected to the computer and the electrical outlet. 2. Remove any extension cables between the comp uter and the outlet. 3. R[...]

  • Page 175

    165 Ch apter 4 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac tions one at a ti me to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows 7 S tartup R epair Utility: a. insert the Window[...]

  • Page 176

    Chapter 4 166 11 . Remove and reinstall the mouse driv er . 12. Check the Device Manager to determine that: • The device is properly installed. There ar e no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 13. If the Issue is still not resolved, see “Online Support Informatio[...]

  • Page 177

    167 Ch apter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do [...]

  • Page 178

    Chapter 4 168 POST Codes These tables describe the POST code s and descriptions durin g th e POST . Bootblock Initialization Code Checkpoints Checkpoint D escription Before D0 If boot block debugger is enabled, CPU cache-as-RAM func tio nality is enabled at this point. S tack will be enabled from this point. D0 Early Boot S trap Processor (BSP) ini[...]

  • Page 179

    169 Ch apter 4 Bootblock Recovery Code Checkpoints POST Code Checkpoints Checkpoint Desc ription E0 Initiali ze the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA controller is initialized. 8259 interrupt c ontroller is initialized. L1 cach e is enabled. E9 Set up floppy controll er and da ta. Attempt to read from f[...]

  • Page 180

    Chapter 4 170 0A In itializes the 8042 compatible Key Board Controller . 0B Detects the presence of PS/2 mouse. 0C Detects the presence of Keyboard in KBC port. 0E T esting and initialization of different Input Device s. Also, update the Kernel V ariab les.T raps the INT09h vector , so that the POST INT09h handler gets control for IRQ1. Uncompress [...]

  • Page 181

    171 Ch apter 4 A2 T akes care of runtime image preparation for different BIOS modules. Fill the free area in F000h segment with 0FFh. Initializes the Microsoft IRQ Routing T able. Prepares the runtime language module. Di sable s the system configuration display if needed. A4 In itiali ze runtime language mo dule. Display boot option popu p menu. A7[...]

  • Page 182

    Chapter 4 172 DIM Code Checkpoints ACPI Runtime Checkpoints Boot Block Beep Codes POST BIOS Beep Codes Checkpoint Desc ription 2A In itialize different buses and perform the followin g functions: Reset, Detect, a nd Disable (function 0); S tatic Device Initialization (func tion 1); Boot Output De vice Initialization (function 2). Function 0 disable[...]

  • Page 183

    173 Ch apter 4 Troubleshooting POST BIOS Beep Codes 8 Display memory error (system video adapte r) Number of Beeps T rou bleshooting Action 1, 3 Reseat the memory , or r eplace with known good modules. 6, 7 Fatal error indicating a serious prob lem with th e system. Consult your system manufacturer . Before declaring the moth erboa rd beyond all ho[...]

  • Page 184

    Chapter 4 174[...]

  • Page 185

    Chapter 5 175 Jumper and Connector Locations Mainboard Top View Item Description Item Description 1 Iinverter conn 1 1 Audio conn 2 power conn 12 light foot conn 3 LCD conn 13 light pipe conn 4 GPU F AN conn 14 B-CAS conn 5 CPU F A N conn 15 USB conn 6 camera conn 16 S peaker conn 7 card reader conn 17 PSU SYS 8 Bluetooth conn 18 PSU CPU 9 Home but[...]

  • Page 186

    176 Chapter 5 BIOS Recovery 1. Please save the SUPER.ROM to a USB key (Root Folder). NOTE: The USB flash should be a F A T 32 format. It does not need to be a bootable device. 2. Connect the USB key to a USB port in the system. 3. Press the power button to power the system up. 4. Press and hold Ctrl+Home. 5. Continue to press and hold Ctrl+Home unt[...]

  • Page 187

    Chapter 6 177 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) li sting in globa l configurations of this co mputer . Refer to this chapter w hen ever orderin g for p arts to repair or for RMA (R eturn Merchandise Authorization). Please note that WHEN ORDE RING FRU P AR TS, you shou ld check the most up-to-d[...]

  • Page 188

    178 Chapter 6 Exploded Diagrams Main Assembly No. Description Acer P/N 1 EL5 FRONT BEZEL ZUB ASSY SIL VER 34EL5FBT N00 2 LCD(TFT)23” L TM230H01-A03 AA0230HT002 3 EL5LCD FRAME SUB ASSY 3SEL5LSTN00 4 EL5 MB (L YN)DIS W/O CPU 31EL5MB0020 2 3 1 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20[...]

  • Page 189

    Chapter 6 179 IMPORT ANT : *The touchscreen control boa rd and LCD panel must be returned together for RMA purposes. See “Removing the T o uchscreen Co ntrol Bo ard” on page 59. The touchscree n control board record s the specific panel’s dat a, please do not separate these for RMA. 5 TQ2G_3.3 CAMB_ ARMB W/23” NBA230G3 ASSY 21H YECA00Q0 6 E[...]

  • Page 190

    180 Chapter 6 FRU List CA TEGOR Y ACER DESCRIPTION ACER P ART NO. ADD ON CARD 288-1N135-000AC GEFORCE G210M 512MB (64BITS) DDR3 SAMSUNG MXM3 VG .PCMG2.100 288-1N136-000AC GEFORCE G T240M 1GB (128BIT S) DDR3 SAMSUNG MXM3 VG .PCMG2.400 BOARD AUDIO BOARD 55.SDB07.001 CARD READER BOARD 55.SDB07.002 POWER BOARD 55.SDB07.003 ODD BOARD 55.SDB07.004 B CAS [...]

  • Page 191

    Chapter 6 181 POWER CORD POWER CORD 1.8M BLAC K UK 3P 27.SC907.001 POWER CORD 1.8M BLAC K SWISS 3P 27.SC907.002 POWER CORD 1.8M BLAC K S.A 3P 27.SC907.003 POWER CORD 1.8M BLAC K UK 3P 27.SC907.004 POWER CORD 1.8M BLAC K IT 3P 27.SC907.005 POWER CORD 1.8M BLAC K INDIA 3P 27.SC907.006 POWER CORD 1.8M BLACK DANISH 3P 27.SC907.007 POWER CORD 1.8M BLAC [...]

  • Page 192

    182 Chapter 6 INVERTER CABLE 50.SDB07.008 LED CABLE 50.SCY07.009 USB CABLE W/PORT 50.SCY07.010 POWER CABLE 50.SCY07.01 1 CARD READER CABLE 50.SDB07.009 HOME BUTTON C ABLE 50.SCY07.016 BLUETOOTH CABLE 50.SCY07.013 TV TUNER CABLE 50.SCY07.014 TV EXTERNAL ANTENNA - DVB-T 50.SCY07.017 TV EXTERNAL ANTENNA - A TSC 50.G8507.01 1 ANTENNA 50.SCY07.018 CASE/[...]

  • Page 193

    Chapter 6 183 HINGE COVER 42.SCY07.002 REAR COVER SIL VER - LEFT W/O B-CAS 60.SCY07.004 REAR COVER SIL VER - LEFT W/B CAS 60.SCY07.005 REAR COVER SIL VER - RIGHT 60.SCY07.006 LCD FRAME 33.SDB07.001 BACK FRAME 33.SDB07.002 FRAME RAM COVER 33.SCY07.003 HINGE 60.SCY07.007 ODD BRACKET 33.SCY07.004 HDD BRACKET 33.SCY07.005 MXM BRACKET 33.SCY07.006 SPEAK[...]

  • Page 194

    184 Chapter 6 CPU/PROCESSOR CPU Intel Core i5 750 LGA 2.66G 8M 1333 1 156 95W B-1 KC.75001.CI5 CPU Intel Core i7 860 LGA 2.8G 8M 1 333 1 156 95W B-1 Quad Core KC.86001.CI7 CPU Intel Core i7 870 LGA 2.93G 8M 1333 1 156 95W B-1 Quad Core KC.87001.CI7 CPU Intel Core i3 530 LGA 2.93G 4M 1333 1 156 73W C-2 Dual Core KC.53001.CI3 CPU Intel Core i3 540 LG[...]

  • Page 195

    Chapter 6 185 KEYBOARD Keyboard CHICONY KG-0766 RF2.4 104KS Si lver US with new color AC-MT -010 KB.RF403.245 Keyboard CHICONY KG-0766 RF2.4 104KS Si lver T raditional Chinese with new color AC-MT -010 KB.RF403.246 Keyboard CHICONY KG-0766 RF2.4 104KS Si lver Simplified Chinese with new color AC-MT -010 KB.RF403.247 Keyboard CHICONY KG-0766 RF2.4 1[...]

  • Page 196

    186 Chapter 6 Keyboard CHICONY KG-0766 RF2.4 104KS Si lver Russian with new color AC-MT -010 KB.RF403.26 9 Keyboard CHICONY KG-0766 RF2.4 105KS Si lver Hungarian with new color AC-MT -010 KB.RF403.27 0 Keyboard CHICONY KG-0766 RF2.4 104KS Si lver Greek with new color AC-MT -010 KB.RF403.271 Keyboard CHICONY KG-0766 RF2.4 105KS Silver Danish with ne[...]

  • Page 197

    Chapter 6 187 MEMOR Y Memory SAMSUNG UNB-DIMM DDRIII 1333 1GB M378B2873EH1-CH9 LF 12 8*8 0.055um KN.1GB0B.030 Memory UNIFOSA UNB-DIMM DDRIII 1333 1GB GU502203EP0201 LF 128*8 0.065um KN.1 GB0H.015 Memory SAMSUNG UNB-DIMM DDRIII 1333 2GB M378B5673EH1-CH9 LF 12 8*8 0.055um KN.2GB0B.014 Memory UNIFOSA UNB-DIMM DDRIII 1333 2GB GU512303EP0202 LF 128*8 0.[...]

  • Page 198

    Appendix A 188 Model Definition and Configuration Appendix A[...]

  • Page 199

    189 Appendix A[...]

  • Page 200

    Appendix B 190 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under OS Linux, Windows ® XP Home Edition, Windows ® Vista, Windows ® 7 Home Premium, Windows ® 7 Professiona l, and Win dows ® 7 S t a rter . Refer to the followin[...]

  • Page 201

    191 Appendix B[...]

  • Page 202

    Appendix C 192 Online Support Information This section describe s online techni cal support services a vailable to help yo u repair your Acer Systems. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However[...]

  • Page 203

    193 B Base Assembly Removing 47 BIOS vendor 14 Version 14 BIOS Utility 23 – 36 Advanced 27 Exit 36 Navigating 23 PC Health 36 Power 36 Save and Exit 36 System Security 36 Board Layout Top View 175 D Disassembly General Information 40 Disassembly Requirements 40 F FRU (Field Repla ceable Unit) List 17 7 I Intermittent Problems 167 J Jumper and Con[...]

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    194[...]

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    195[...]

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    196[...]