AlphaShield INTERNET PRIVACY PROTECTION manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation AlphaShield INTERNET PRIVACY PROTECTION décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation AlphaShield INTERNET PRIVACY PROTECTION devrait contenir:
- informations sur les caractéristiques techniques du dispositif AlphaShield INTERNET PRIVACY PROTECTION
- nom du fabricant et année de fabrication AlphaShield INTERNET PRIVACY PROTECTION
- instructions d'utilisation, de réglage et d’entretien de l'équipement AlphaShield INTERNET PRIVACY PROTECTION
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage AlphaShield INTERNET PRIVACY PROTECTION ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles AlphaShield INTERNET PRIVACY PROTECTION et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service AlphaShield en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées AlphaShield INTERNET PRIVACY PROTECTION, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif AlphaShield INTERNET PRIVACY PROTECTION, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation AlphaShield INTERNET PRIVACY PROTECTION. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    INTERNET PRIV ACY PROTECTION [ For Broadband cable, DSL, ISDN, Wireless ] R MANUAL DEL USUARIO[...]

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    version 1.5AlphaShield.qxd 1/21/2002 9:41 AM Page 1[...]

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    2 Powered By AlphaShield Revision 1.4 Introduction Page AlphaShield™ .......................................... 3 Features and Benefits .............................. 4 - 5 Getting Started Installation and Operation ........................ 6 - 9 Basic Operation Indicators and Controls ............................. 10 -14 Modes of Operations ....[...]

  • Page 4

    Revision 1.4 AlphaShield™ Congratulations on the purchase of your new AlphaShield™ computer security device. The purchase of the AlphaShield™ product gives you total peace of mind when connecting to the Internet with full time con- nections such as xDSL or cable modem. The AlphaShield™ is truly a plug and play device requiring absolutely no[...]

  • Page 5

    Revision 1.4 AlphaShield™ is the next generation in network security . It is a stand- alone external hardware device that utilizes cutting edge technology to stop hackers and network attacks before they can access your computer . AlphaShield™ monitors all inbound and outbound data transmissions between your computer and the outside world. It do[...]

  • Page 6

    Revision 1.4 The AlphaShield™ provides many benefits that make it a leader in data security and Internet privacy such as: • Connects & Disconnects without interruption of Internet service • True plug n' play installation and operation • Low Latency Architecture (Operates at wire-speed) • No technical knowledge needed for setup an[...]

  • Page 7

    Revision 1.4 Follow the simple steps below to install your new AlphaShield™ to your home computer . If any of the steps do not indicate the proper list- ed expectations, please refer to the troubleshooting guide contained in this manual. (1) Remove the AlphaShield™ from the shipment box and insure the following is accounted for . One AlphaShiel[...]

  • Page 8

    Revision 1.4 (4) Connect the AlphaShield™ to the computer . Use the 6-foot straight RJ-45 cable included to connect from the Ethernet connection on the computer to the PC Ethernet RJ-45 on the AlphaShield™. If connected properly with a good cable, the Outbound Data LED indicator should illuminate green. (5) Select the mode of security you wish [...]

  • Page 9

    Revision 1.4 (7) Immediate Disconnection of Communications An immediate disconnection can be done at any time regardless of the mode selected on the AlphaShield™. This is done by depressing the disconnect button on top of the AlphaShield™ device. Once logically or physically disconnected, the Connect LED will illuminate red to indicate that no [...]

  • Page 10

    Revision 1.4 The duration of the connection is infinite regardless of user activity . It is highly recommended that once the user has completed his or her Internet session, the disconnect button is manually depressed causing a logical disconnect. (10) Inbound Data LED The Inbound Data LED will always remain solid green upon a good link connection a[...]

  • Page 11

    Revision 1.4 Indicators and Controls Operación básica 10 ` Powered By AlphaShield Cable/xDSL Modem AUX PC PWR Connect Disconnect Outbound Data LED Connection LED Inbound Data LED Mode Selector Manual Au t o Lock out Front V iew Rear V iew version 1.5AlphaShield.qxd 1/21/2002 9:41 AM Page 10 Indicadores y controles V ista frontal V ista posterior [...]

  • Page 12

    The AlphaShield™ indicators and controls are very intuitive and provide for easy user operation and network interpretation. The AlphaShield™ consists of 3 LED indicators, 2 push buttons and one selectable slide switch. The functions and indicators are as follows: Inbound Data LED Indicator The indicator displays one of the five different status[...]

  • Page 13

    Revision 1.4 Connect/Disconnect LED Indicator The indicator displays one of the three different statuses. Illuminates solid red to indicate that the connection between the PC port and modem port is logically or physically disconnected. No transmission of user data can pass between the computer and the cable or xDSL modem ports. The computer is disc[...]

  • Page 14

    Revision 1.4 Connect Button Used to re-establish a new connection after either a logical or physical disconnect. The AlphaShield™ connect button is functional in the manual, auto, and lockout mode. In Manual mode , the connect button must be depressed to re- establish a logical connection after a disconnection. In manual mode the logical disconne[...]

  • Page 15

    Revision 1.4 Mode Switch Selector The slider switch provides 3 user selectable modes of functionality for the AlphaShield™. Each mode will provide a different level of computer security and user convenience. The first slide position selects the manual mode with an inactivity and logical disconnect timer value of 15 minutes. (In this mode the Alph[...]

  • Page 16

    Revision 1.4 The AlphaShield™ will provide security by one of the following three selectable modes of operation. The Manual Mode provides the user with the optimal level of comput- er security and is the recommended and default mode. The Manual Mode provides a fixed inactivity timer value of 15 minutes followed by a logical disconnect. In the Man[...]

  • Page 17

    Revision 1.4 Anti-Virus Requirements Operación básica 16 Powered By AlphaShield Note: Anti-V irus Software The AlphaShield™ device does not avoid the necessity of anti-virus software required on the client's operating system. Security devices cannot screen out viruses destined to the client in a valid user session. V iruses can also enter [...]

  • Page 18

    Revision 1.4 AlphaShield™ Quick Reference Indicator Guide Operación avanzada Powered By AlphaShield 17 AlphaShield™ Status Of f Of f Of f A lphaShield™ is not being provided with any power . (Check the power adapter) Red Red Red A lphaShield™ is in the Physically Disconnected Mode. Green Green Green A lphaShield™ is in the Connected Mode[...]

  • Page 19

    AlphaShield ™ Power Up Defaults AlphaShield™ will power up in either a logical or physical disconnect state depending on the selection of the mode switch. Manual/Auto mode In the manual or auto mode, the AlphaShield™ will power up in logical disconnect mode by default. Lockout mode In the lockout mode, the AlphaShield™ will power up in the [...]

  • Page 20

    Revision 1.4 My AlphaShield™ does not power up. Why? Ensure that you are using the provided wall mount power adapter shipped with the AlphaShield™ and not some other power adapter . (9 volt D.C. 300 mA center positive.) Make sure that there is 110 volts AC or 220 volts AC being provided on the wall outlet. In North America 1 10 V AC. If all the[...]

  • Page 21

    Revision 1.4 Make sure that the AlphaShield™ computer port is not being connected to the RJ-45 port of the cable or xDSL modem. Make sure that you have the RJ-45 jack plugged into a Network Interface Card on the computer and to no other type of peripheral card. If all the above is correct, then the cable could be faulty . Replace the cable with a[...]

  • Page 22

    Revision 1.4 Both InboundOutbound Data LEDs do not illuminate green and no communication is taking place. Why? Check to make sure that the network and computer ’ s cables are not reversed on to the AlphaShield™. The computer must be connected to the PC Port and Cable or xDSL is connected to the modem side. If reversed, your AlphaShield™ wi[...]

  • Page 23

    Revision 1.4 The AlphaShield™ does not function when I connect to my Hub or Switch. Why? Y our AlphaShield™ device is a 10Base-T device and must be connected to a hub or switch that can auto-sense or switch to 10Base-T . If the hub or switch is fixed at 100Base-T , your AlphaShield™ will not function. User sessions have to be re-established a[...]

  • Page 24

    Revision 1.4 Q Can I still have a logical disconnection when in Auto mode? A Y es! While AlphaShield™ is in auto mode your computer connection is utilizing AlphaGap™, Real-Time Packet Authorization (RP A) and IP Stealth. When you leave your computer or you are leaving momentarily simply depress the disconnect button and the AlphaShield™ will [...]

  • Page 25

    Revision 1.4 Q Can I have the AlphaGap™ , RP A and IP Stealth enabled to my computer and have other devices still operational? A Y es! There is an Aux. port available on the AlphaShield™ that is enabled continuously , but does not provide any security . This port can be utilized for V oIP phones, external switches, hubs, or any other 10Base-T I[...]

  • Page 26

    Revision 1.4 Q Can someone hack into the operating code residing in my AlphaShield™? A No! Y our AlphaShield's™ proprietary security operating program resides in memory and cannot be altered from either the computer or network ports on the device. Q Does my AlphaShield™ provide NA T for single IP operation? A No! Y our AlphaShield™ doe[...]

  • Page 27

    Revision 1.4 Q Does my AlphaShield™ provide security between computers on the LAN? A Y es! Y our AlphaShield™ does provide security between your com- puter and other computers on the Local Area Network. In order to provide security to every computer on the local network, you must have an AlphaShield™ device per computer . Q W ill AlphaShield?[...]

  • Page 28

    Revision 1.4 Q Can I make a connection using PC Anywhere, VNC, or any other remote access program through to a remote client using the Alpha- Shield™ device? A No! Remote access programs will not function or will not allow connection from the outside network via the AlphaShield™ to the computer . Q Can I telecommute and make a remote connection[...]

  • Page 29

    Revision 1.4 Q Can my AlphaShield™ function in either Static or Dynamic IP address assignment? A Y es! Y our AlphaShield™ can support either static or dynamic IP addressing as long as the client is setup properly for the assigned access. Each computer will have or be assigned an IP address in order to connect to the network. Q Can the logical d[...]

  • Page 30

    Revision 1.4 Q Can I use any computer operating system with AlphaShield™? A Y es! The AlphaShield™ will work with any operating system as long as the selected network protocol is TCPIP . Q Can I use a proxy server in front of my AlphaShield™ to provide multiple IP address assignments to several computers? A Y es! although your AlphaShield?[...]

  • Page 31

    Revision 1.4 The Manufacturer warrants AlphaShield™ with an exclusive one year warranty in workmanship and materials from the date of purchase. The AlphaShield™ will provide years of network security and trouble free operation if properly connected and operated as per instruction in this manual. If you are experiencing any problems with your Al[...]

  • Page 32

    Revision 1.4 Limit ation of Remedies and Damages AlphaShield Inc., its agents, employees, suppliers, dealers, and other authorized representatives shall not be responsible or liable with respect to the product or any other subject matter related thereto under any con- tract, negligence, strict liability or other theory for any indirect, inciden- ta[...]

  • Page 33

    Revision 1.4 Restrictions Y ou shall not, and shall not allow any third party to: decompile, disas- semble, or otherwise reverse engineer or attempt to reconstruct or dis- cover any source code or underlying ideas or algorithms of the software by any means whatsoever . Documentation No part of this document may be reproduced or transmitted in any f[...]

  • Page 34

    Revision 1.4 The only replaceable part of your AlphaShield™ is the power adapter . Should you misplace, break, or damage your power adapter it can be replaced with standard 9.0 volt DC wall power adapter . The ratings should be 9.0 VDC @ 300 mA center positive. This power adapter can be purchased from various electronic stores and distributors. S[...]

  • Page 35

    Revision 1.4 10BASE-T The Institute of Electrical and Electronic Engineers IEEE 802.3 specification for Ethernet over thin coax or UTP at 10 Mbps. 100BASE-T Fast Ethernet is a Local Area Network (LAN) transmis- sion standard that provides a data rate of 100 Mbps on UTP cable. Most 100base-T devices will auto negotiate if connected to 10Base-T port.[...]

  • Page 36

    Revision 1.4 Bandwidth A term now used to describe the capacity or amount of traffic (data voice or video) a certain communication line is capable of accommodating. Bits Per Second (bps) The number of bits passing a fixed point every second. The units used for transmission rate of digital information. Bridge A device used to connect to segments of [...]

  • Page 37

    Revision 1.4 Denial Of Service (DOS) A malicious kind of attack that floods the intended destination IP address with requests. Example: by pinging 400 to 500 times per second. DHCP Server Dynamic Host Configuration Protocol is a TCPIP pro- tocol that enables PCs and workstations to get temporary or permanent IP addresses (out of a pool) from a c[...]

  • Page 38

    Revision 1.4 Powered By AlphaShield 37 version 1.5AlphaShield.qxd 1/21/2002 9:41 AM Page 37 DNS El Sistema de nombre de dominio (Domain Name System) es un mecanismo utilizado en Internet o Intranet para convertir nombres de ordenadores host en direcciones. DNS permite a los ordenadores host que no estén directamente en Internet registrar nombres d[...]

  • Page 39

    Revision 1.4 IMAP Internet Messaging Access Protocol is a next generation e-mail protocol that is likely to replace POP (Post Office Protocol) for Internet Mail Servers. IMAP allows users to create and manage mail folders over the W AN, as well as to scan message headers and then download only selected messages. IMAP is the current version ratified[...]

  • Page 40

    Revision 1.4 ISP Internet Service Provider is an organization that provides access to the Internet. Intranet A private network that uses Internet software and standards. Kbps Kilobits per second (1000 bits per second) is a measure of the transmission speed of data. Link The physical connection between two nodes in a network. It can consist of a dat[...]

  • Page 41

    Revision 1.4 MAC Address Media Access Control is a unique address associated with an Ethernet Card. MIB Management Information Base is a database of network perform- ance information that is stored on a network agent for access by a Network Management Station. Devices such as a NIC, hub, switch, and router know how to respond to a standard set of q[...]

  • Page 42

    Revision 1.4 Port A software access point to a host. Hosts have multiple ports and daemons typically listening to a specific port or ports for connection from clients. Port Scanning A technique of attempting to find listening TCP or UDP ports on an IP device and abstracting from those ports as much infor- mation as possible about the device and usi[...]

  • Page 43

    Revision 1.4 RP A Real-Time Packet Authorization is a self-learning, real-time pack- et inspection process that only allows verified information, specifically requested by the originating user, back into the computer . (AlphaShield™ proprietary technology). SLIP Serial Line Internet Protocol is a method of interfacing to a TCPIP through serial[...]

  • Page 44

    Revision 1.4 Powered By AlphaShield 43 version 1.5AlphaShield.qxd 1/21/2002 9:41 AM Page 43 SNMP Simple Network Management Protocol es un software de gestión de red de capas de aplicación. SNMP es ampliamente utilizado en redes TCP/IP para acceder a información MIB. SNMP pasó a ser un estándar TCP/IP en mayo de 1990. T1 Recurso de transmisión[...]

  • Page 45

    Revision 1.4 UDP User Datagram Protocol is a TCPIP protocol describing how messages reach application programs within a destined computer . UDP is a transport layer, connectionless mode protocol, providing a poten- tially unreliable unsequenced datagram mode for delivery of packets to a remote user . V irus A software program capable of replicat[...]

  • Page 46

    Revision 1.4 Category AlphaShield™ W arranty 1 Y ear Limited W arranty Interface Speeds Link speeds up to 10 Mbps Power Supply DC wall adapter 9 VDC 4.5 watts ESD Line Protection Each port up to 1500 VDC Electrical Interfaces 3 x IEEE 802.3 10Base-T RJ-45 connectors Network Interfaces 1 x 10Base-T Ethernet client port protected Network Interfaces[...]

  • Page 47

    Revision 1.4 Maximum No. of Users Up to 10 Computers Security Connection Time domain AlphaGap T echnology Packet Inspection RP A Real-time Packet Authorization Firewall Supported Protocols TCPIP , FTP , UDP , HTTP , TFTP , IMAP , DNS Modes of Operation 3 modes of Operation, ManualAutoLockout User Session T imes User Selectable (2 values) I[...]

  • Page 48

    AlphaShield Inc. warrants this product to be free of defects and to be fully functional for a period of 12 months from the date of original pur- chase. AlphaShield Inc. will repair or replace at AlphaShield’ s option any unit, without cost, during this period if the unit is found to be defective for any reason other than abuse or incorrect usage [...]

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    version 1.5AlphaShield.qxd 1/21/2002 9:41 AM Page 48[...]