Acer VD.T39V1.001 manuel d'utilisation

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- informations sur les caractéristiques techniques du dispositif Acer VD.T39V1.001
- nom du fabricant et année de fabrication Acer VD.T39V1.001
- instructions d'utilisation, de réglage et d’entretien de l'équipement Acer VD.T39V1.001
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Acer VD.T39V1.001, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Acer VD.T39V1.001. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    A cer T ravelMate 370 Series Service Guide SERVICE CD P ART NO.: VD.T39V1.001 PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

  • Page 2

    II Revision History Please refer to the table below for the up dates made on T ravelMate 370 service gui de. Date Chapter Up dates[...]

  • Page 3

    III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

  • Page 4

    IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

  • Page 5

    V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market re quirements and enhance prod uct c[...]

  • Page 6

    VI[...]

  • Page 7

    VII T able of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Board Layout . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    VIII T able of Contents Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Index of Symptom-to-FRU Error Messa ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6[...]

  • Page 9

    Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Perf ormance T Intel Pentium M processor at 1.3 ~ 1.8 GHz or higher T Intel 855GM chipset T Memory upgradeable 2GB with 2 slots T High capacity , Enhanced-IDE hard disk T Li-ion main battery pack T Power management system wit h ACPI (Ad[...]

  • Page 10

    2 Chapter 1 System Block Diagram[...]

  • Page 11

    Chapter 1 3 Board Layout To p V i e w 1 External Display Port 14 3-in1 Card Reader Slot 2 Modem Cable Connector 15 Infrared Port 3 S peaker Connector 16 Microphone Connector 4 LCD FPC Connectors 17 PCMCIA Slot 5 T ouchpad Board Connectors 18 Mini-PCI Slot 6 Keyboard Connector 19 Microphone/Line-in Jack 7 Modem Board Connector 20 Headphone/S peaker/[...]

  • Page 12

    4 Chapter 1 Bottom V iew 1 South Bridge 3 DIMM Slot 2 DIMM Slot 4 USB port 1 2 3 4[...]

  • Page 13

    Chapter 1 5 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front O pen V iew # Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output. 2 S tatus indicators LEDs (Light Emitting Diode) that turn on and off to show the status of the c[...]

  • Page 14

    6 Chapter 1 Front V iew NOTE: 3-in-1 card reader is a manufacturing option, subj ect to configuration . Only one card can operate at any given time. # Item Description 1 Infrared port Interfaces with infrared devices (e.g., in frared printer , IR-aware compute r). 2 Latch Latch for opening and closing the computer . 3 3-in-1 card reader Reads cards[...]

  • Page 15

    Chapter 1 7 Left Panel # Item Description 1 Modem port Connects the built-in fax/data modem to a phone line. 2 Ethernet port Connects the computer to an Ethernet 10/100- based network. 3 DC-in jack Connects the AC adapter . 4 USB 2.0 port Connects to USB (Uni versal Serial Bus) devices (e.g., USB mouse, USB camera). 5 IEEE 1394 port Connects to IEE[...]

  • Page 16

    8 Chapter 1 Right Panel # Item Description 1 HDD Houses the computer ’s hard disk. 2 USB 2.0 port Connects to USB (Uni versal Serial Bus) devices (e.g., USB mouse, USB camera). 3 V entilation slot Enable the computer to stay cool, even after prolonged use. 4 Security keylock Connects to a Kensington-compatible computer security lock.[...]

  • Page 17

    Chapter 1 9 Re a r P a n e l # Item Description 1 External display port Connects to a display device (e.g., external monitor , LCD projector) and displays up t o 16.7 million colors with 1024*768 pixel resolution.[...]

  • Page 18

    10 Chapter 1 Bottom Panel # Item Description 1 DIMM cover Removable cover provides access to the memory slots for upgrading the computer ’s memory . 2 Battery bay Houses the computer ’s removable battery pack. 3 Battery release latch Unlatches the battery to remove the battery pack. 4 V entilation slots Enables the com puter to stay cool, even [...]

  • Page 19

    Chapter 1 11 Indicators The computer has seven easy -to-read status indicators on the di spla y screen and three on the LCD panel. The Wireless, Power and Sleep status indicators are visible even when the di splay is closed. Icon Function Description Wireless LAN Orange indicates that wireless LAN is enabled. Power mode Lights green when power is o[...]

  • Page 20

    12 Chapter 1 Ke y b o a r d The keyboard fea tures full-size ke ys with an emb edded keypad, separate cursor control keys, two Windows keys, and twelve func tion keys (hot keys). Special keys Lock keys The keyboard h as four lock keys which you can toggle on and off. Embedded K eypad The embedded keypad functions like a desktop numeric keypad. It i[...]

  • Page 21

    Chapter 1 13 With the embedded keypad turned on, the follo wing actions are possible: NOTE: If an external keyboard or keypad is connected to the computer , the Num Lock feature automatically shifts from the internal keyboard or keypad. Windows K eys The keyboard has two keys that perform Wi ndows-specific functions. Desired Access Num Lock On Num [...]

  • Page 22

    14 Chapter 1 Hotkeys Using the Fn key with a nother key creates a hot key , providing a qui ck and convenient method for contro lling various functions. T o use a hot key , first hold down the Fn key . Next, pre s s the second key in combination. Finally , release both keys. NOTE: When activating hotkeys, pre ss and hold the Fn key before pressing [...]

  • Page 23

    Chapter 1 15 Euro key Y our computer supports the new Euro currency character . First, hold down the Alt Gr key , and then press the Euro key . K eyboard Ergonomics The wide palm rest area provides a comfortable platfo rm for your hands when typing on the keyboa rd. The ergonomic design enables you to adopt a rela xed, yet very efficient, typing st[...]

  • Page 24

    16 Chapter 1 To u c h p a d The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fin ger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and efficiency . To u c h p a d B a s i c s Use the touchpad as follows: T Move your finger [...]

  • Page 25

    Chapter 1 17 Launch K eys Located above the keyboard are six buttons. These butt ons are special on e-click bu ttons that perform specia l functions. T o see the launch keys, run the Acer Launch Manger . Launch key Icon Description Wireless This button permits user Enable/Disable wireless LAN network. P1 User-programmable P2 User-programmable P3 Us[...]

  • Page 26

    18 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M processor at 1.3 ~ 1.8 GHz or higher FSB 400Mhz CPU package Micro-FC BGA CPU core voltage 0.95V ~ 1.420V BIOS Item Specification BIOS vendor Phoenix BIOS V ersion 1.0 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package PLCC Supported p[...]

  • Page 27

    Chapter 1 19 Above table list s some system memory configurations. Y ou may combine DIMMs with various capacities to form other combinations. . Memory Combinations Slot 1 Slot 2 To t a l M e m o r y 128 / 256 / 512 / 1024MB 0 MB 128 / 256 / 512 / 1024MB 128 / 256 / 512 / 1024MB 128MB 256 / 384 / 640 / 1 152MB 128 / 256 / 512 / 1024MB 256MB 384 / 51[...]

  • Page 28

    20 Chapter 1 S pindle speed (RPM) 4200 RPM 4200RPM 4200RPM 4200RPM 4200RPM 4200RPM 4200R PM 4200RPM Performance S pecifications Buffer size 2048KB 2048KB 2048KB 8192KB 8192KB 2048KB 2048KB 2048KB Interface A T A-6 A T A-6 A T A-6 A T A-6 A T A-6 A T A-5 A T A-5 A T A-5 Max. media transfer rate (disk- buffer , Mbytes/s) 350 350 350 350 350 298 298 2[...]

  • Page 29

    Chapter 1 21 IEEE 1394 Port Item Specification IEEE 1394 controller Ricoh R5C593 Access location Left side USB Port Item Specification USB Compliancy Level 2.0 EHCI USB 2.0 Number of USB port 2 Location Right and left side Serial port function control Always Enabled PCMCIA Port Item Specification PCMCIA controller Ricoh R5C593 Supports card type T [...]

  • Page 30

    22 Chapter 1 NOTE: DC-AC inverter is used to generate very hig h AC voltage, the support to LCD CCFT backlight user , and is also responsible for the control of LCD bri ghtness. Avoid touching the DC-AC in verter area while the system is turned on. Battery Item Specification V endor & model name Sanyo / Simplo Battery T ype Li-ion Pack capacity[...]

  • Page 31

    Chapter 1 23 Contrast Ratio 250 : 1 T yp. Optical Rise Time/Fall T ime [msec] 30T yp.,50 MAX. Nominal Input V oltage VDD [Volt] +3.3 T yp. Power Consumption [W att] (VDD Line) (VCFL Line) 1.2 T yp. 3.5 T yp. Electrical Interface 4 pairs, single L VDS T emperature Range [degree C] Operating S torage (Sh ipping) 0 to +50 -20 to +60 AC A d a p t e r I[...]

  • Page 32

    24 Chapter 1 Power Management Power Saving Mode Phenomenon St an dby Mode W aiting time specified by the System S tandby value or the operating system elapses without any system activity . Or When the computer is about to enter Hibernation mode (e.g. during a battery-low condition), but the Hibernation file is in valid or not present. The Sleep ind[...]

  • Page 33

    Chapter 1 25 I/O Address Map I/O Address Function 0000-001F DMA controller 0020-0029, 002C-002D Programmable interrupt cont roller 002E-002F PCI bus 0030-0031, 0034-0035, 0038-0039, 003C-003D Programmable interrupt controller 0040-0043, 0050-0053 System timer 0060, 0064 Keyboard controller 0062, 0066 ACPI-Compliant Embedded Controller 0070-0077 Sys[...]

  • Page 34

    26 Chapter 1 IRQ10 SMBus(PIRQB#) AC’97 Audio(PIRQB#) AC’97 MODEM(PIRQB#) USB 1.1 UHCI (PIRQC#, PI RQD#) LAN(PIRQ D#) CardBus(PIRQB#) IEEE1394(PIRQC#)/PCI Candidate IRQ1 1 VGA(PRIQA#) FlashMemory(PIRQF#) USB 1.1 UHCI (PIRQA#) USB 2.0 EHCI(PIRQH#)/PCI Candidate IRQ12 T ouchpad (Auxiliary device) IRQ13 Numeric data processor IRQ14 1st EIDE device [...]

  • Page 35

    Chapter 2 27 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

  • Page 36

    28 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main , Advanced, Securi ty , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a p a rameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , pre ss p or q . T While the item has[...]

  • Page 37

    Chapter 2 29 Inf ormation Parameter Description CPU T ype Displays the CPU type information. CPU S peed Displays the CPU speed. HDD Model Name HDD device model name information wi ll be retrieved auto matically during system boot. HDD Serial Number HDD device serial number inform ati on will be retrieved automatically during system bo ot. System BI[...]

  • Page 38

    30 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ . PhoenixBIOS Setup Utility Information Main A d v a n c e d S e c u r [...]

  • Page 39

    Chapter 2 31 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

  • Page 40

    32 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Infrared Port (FIR) Selects serial port ad[...]

  • Page 41

    Chapter 2 33 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the sy ste[...]

  • Page 42

    34 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key . The Set Supervisor Password box app ears: 2. T ype a password in the “Enter New Password” fi eld. The password length can not exceeds 8 alphanumeric c[...]

  • Page 43

    Chapter 2 35 3. T ype a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e . After settin g the pass word, the comput er sets the U ser Password p arameter to “Set”. 5. If desired, you can enable the Password on boot parameter . 6. When you are done, press u to save the changes and exit t[...]

  • Page 44

    36 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the diskette drive in mod ule bay , the o nboard hard d isk drive and the CD-ROM/DVD-ROM in module bay . PhoenixBIOS Setup Utility Information M a i n A d v a n c e d S e c u r i t y Boot E x i t Item Specific H[...]

  • Page 45

    Chapter 2 37 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S[...]

  • Page 46

    38 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

  • Page 47

    Chapter 3 39 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need th e following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T small Philips screwdriver T flat head screwdriv er T Philips [...]

  • Page 48

    40 Chapter 3 General Inf ormation Bef ore Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

  • Page 49

    Chapter 3 41 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic re presentation on the entire disassembly se quence and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

  • Page 50

    42 Chapter 3[...]

  • Page 51

    Chapter 3 43 R emoving the Battery 1. Slide the two battery latches. 2. Then remove the battery .[...]

  • Page 52

    44 Chapter 3 R emoving the Memory/HDD Module 1. Remove the two screws holding the DIMM cover . 2. Then remove the DIMM cover . 3. Pop out the memory . 4. Then remove the memory . 5. Remove one screw that secures the HDD cover . 6. Then remove the HDD cover . 7. Pull out the HDD module carefully .[...]

  • Page 53

    Chapter 3 45 R emoving the K eyboard 1. Remove the two screws holding the keyboard on the bottom. 2. Use a small Philips screwdriver and your finger to unlock four ledges as the picture shows. 3. T urn over the keyboa rd as the picture shows. 4. Disconnect the keyboard cabl e. 5. Then remove the keyboard.[...]

  • Page 54

    46 Chapter 3 Disassembling the Main Unit 1. Remove one screw that secures the LCD FPC cable as the picture shows. 2. Then disconnect the LCD FPC cable from th e main board. . 3. Remove the two screw h olding the LCD F PC cable on the bo ttom. 4. Push the left and right hinge caps on the front side care fully . 5. Then hold th e left and right hinge[...]

  • Page 55

    Chapter 3 47 10. Then turn over the LCD modul e as the picture shows. 11 . Pull out the LCD FPC cable carefully . 12. Then detach the entire LCD module. 13. Remove the seven screws on the bottom. 14. Remove the five screws holding the thermal plate. 15. Then take out the thermal plate. 16. Disconnect the touchpad cable as the picture shows. 17. Dis[...]

  • Page 56

    48 Chapter 3 18. Disconnect the main and aux wireless LAN ant enn ae. (main: left/black, aux: right/gray) 19. Pop out the wireless LAN card. 20. Then take out the wireless LAN card. 21. Disconnect the cover switch cable from the main board. 22. Use a flat screwdriver a s the picture sh ows to detach the upper case assembl y . 23. Then detach the up[...]

  • Page 57

    Chapter 3 49 24. Remove the touchpad cover from the upper case as the pi cture shows. 25. Disconnect the touchpad cable from the touchpad board. 26. Then take out the touchpad board carefully . 27. T ear off the tape fastening the wireless LAN antenna e as picture sh ows. 28. T ake out the wireless LAN antennae from th e fastening fillisters. 29. P[...]

  • Page 58

    50 Chapter 3 32. Remove one screw holding the aux wireless LAN antenna. 33. Then take out the aux wireless LAN antenna. 34. Remove one screw that secures the modem card. 35. Remove the modem card. 36. Then disconnect the modem card cable from the mod em card. 37. Disconnect the fan cable from the main board. 38. T ear off the tape fastening the mic[...]

  • Page 59

    Chapter 3 51 40. Remove one screw that secure the main board. 41. Then take out the main board from the lower case. 42. Remove the three screws th at secure the fan. 43. Then remove the fan from the lower case.[...]

  • Page 60

    52 Chapter 3 Disassembling the LCD Module 1. Remove the eight LCD rubber caps as the picture shows. 2. Then remove the eight screws holding the LCD bezel. 3. Remove the three screws on one side. 4. Remove another three screws on the other si de. 5. Then detach the LCD bezel carefully . . 6. Remove one screw holding the LCD bracket on on e side. 7. [...]

  • Page 61

    Chapter 3 53 12. T ear off the t ape that fastens the LC D FPC cable. 13. Disconnect the LCD FPC cable. 14. Remove the two screws holding the left LCD bracket. 15. Remove the left LCD bracket. 16. Remove the two screws holding the right LCD bracket. 17. Remove the right LCD bracket.[...]

  • Page 62

    54 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove one screws holding the HDD holder. 2. Then remove the HDD carefully .[...]

  • Page 63

    Chapter 4 55 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this model. Non-Acer products, protot ype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish sympt[...]

  • Page 64

    56 Chapter 4 System Check Procedures External Diskette D rive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the drive or cause the drive t[...]

  • Page 65

    Chapter 4 57 K eyboard or Auxiliary Input D evic e Check Remove the external keyboard if the internal keyboard is to be tested. If the internal ke yboard does not w ork or an unexpected character appears, make sure that the flexi ble cable extending from the keyboard is correctly se ated in the conne ctor on the system board. If the keyboard cable [...]

  • Page 66

    58 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if the parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and adap[...]

  • Page 67

    Chapter 4 59 Power-O n Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replaceme nt does not solv e the probl em, put the orig inal part back in [...]

  • Page 68

    60 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence S truck Key See “Keyboard or Auxiliary Inpu t Device Check” on page 57 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Setup [...]

  • Page 69

    Chapter 4 61 Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. P ower s ource (battery pack and power adapter .) See “Power System Check” on page 57 Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is bla[...]

  • Page 70

    62 Chapter 4 Index of Symptom-to-FR U Error Message LCD -R elated Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't w[...]

  • Page 71

    Chapter 4 63 Battery can’t be charged or discharged S ee “Check the Battery Pack” on page 58. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA -R elated Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assemb ly Main board PCMCIA slot pin is damaged. PCMC[...]

  • Page 72

    64 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resume s from S tandby/Hibernation mode. Check if the battery is low . Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer . LCD cover sw itch Main board Batte[...]

  • Page 73

    Chapter 4 65 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 57. Modem/LAN-R elated Sympto ms Symptom / Error Action in Sequence Internal modem does not work correctly . See “System Diagnostic Diskette” on page 38. Phone cable Driver Reconnect the Internal modem cable[...]

  • Page 74

    66 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

  • Page 75

    Chapter 4 67 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

  • Page 76

    68 Chapter 4[...]

  • Page 77

    Chapter 5 69 To p V i e w 1 External Display Port 14 3-in1 Card Reader Slot 2 Modem Cable Connector 15 Infrared Port 3 S peaker Connector 16 Microphone Connector 4 LCD FPC Connectors 17 PCMCIA Slot 5 T ouchpad Board Connectors 18 Mini-PCI Slot 6 Keyboard Connector 19 Microphone/Line-in Jack 7 Modem Board Connector 20 Headphone/S peaker/Line-out Jac[...]

  • Page 78

    70 Chapter 5 Bottom V iew 1 South Bridge 3 DIMM Slot 2 DIMM Slot 4 USB port 1 2 3 4[...]

  • Page 79

    Chapter 6 71 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T rave lMate 370. Refer to this chapter whenever orderi ng for parts to rep air or for RMA (Return Merchandise Authorization). Please also note that there are so me common parts fo r TravelMate 370, yet the LCD modules are different in two mode[...]

  • Page 80

    72 Chapter 6 Exploded Diagram THE Unit !26! !27! !25! !24! !23! !22! !21! !:! !9! !8! !7! !5! !4! !3! !6! !2! OP QBSU!OP EFTDSJQUJPO R(UZ SFNBSL 2 42/59U12/112 qmbuf!uifsnbm!k3 2 3 53/59U23/112 iee!dpwfs!k3 2 4 53/59U21/112 IJOHF!DBQ!M!K3 2 5 53/59U22/112 IJOHF!DBQ!S!K3 2 6 53/56U63/112 QDNDJB!EVNNZ!DBSE 2 7 66/59Uyy/Eyy K3!NC!UPVDI!VQ 2 8 71/59U25[...]

  • Page 81

    Chapter 6 73 LCD 12.1” !2! !:! : !22! 22 !21! !9! !8! !7! !6! !5! !4! !3! OP QBSU!OP EFTDSJQUJPO R(UZ SFNBSL 2 2:/32143/122 JOWFSUFS!CPBSE 2 3 45/56U17/114 BTTZ!IJOHF!)M* 2 4 45/56U18/114 BTTZ!IJOHF!)S* 2 5 58/59U12/112 MDE!DVTIJPO 9 6 67/18128/112 23/2!JEU!0!DBCMF!MFOHUI!>96NN 2 7 71/59U21/112 BTTZ!MDE!QBOFM!K3 2 8 71/59U23/112 BTTZ!GQD!MDE!J[...]

  • Page 82

    74 Chapter 6 HDD NOTE: Some part numbers appear on the explod ed diagram are vendor ’s part number . Please refer to the FRU list for Acer part number . 71/56U32/112 97/:B635/5S1 K3 BTTZ!IEE!NPEVMF 3114 1:3: 76/59U15/YYY Kbnft!D!Dibo[...]

  • Page 83

    Chapter 6 75 Picture Partname And Description Part Number Main board MAINBOARD TM370-J2 W/ 1.4G CPU W/ CPU HEA TSINK & HOLDER & MODEM CABLE & PCMCIA SLOT & RTC BA TTERY MB.T3901.002 Memory IMEMORY DDR333 128MB INFINEON HYS64D16000GDL-6-B MEMORY DDR333 128MB NANY A NT128D64SH4BBGM-6K MEMORY DDR333 256MB INFINEON HYS64D32020GDL-6-B ME[...]

  • Page 84

    76 Chapter 6 LCD FPC CABLE ASSEMBL Y W/TUBE 50.T39V1.005 HDD/ Hard Disk Drive 30GB 2.5 IN. 4200RPM HGST MORAGA IC25N030A TMR04-0 60GB 2.5 IN. 4200RPM HGST MORAGA IC25N060A TMR04-0 08K0634 20GB 2.5 IN. 4200RPM HGST MORAGA IC25N020A TMR04-0 08K0632 40GB 2.5 IN. 4200RPM HGST MORAGA IC25N040A TMR04-0 08K0633 80GB 2.5 IN. 4200RPM HGST MORAGA IC25N080A T[...]

  • Page 85

    Chapter 6 77 WIRELESS ANTENNA LEFT BLACK WIRELESS ANTENNA RIGHT GRA Y 50.T39V1.003 50.T39V1.004 Boards WIRELESS LAN BOARD 802.1 1B INTEL CALEXICO WM3B2100 KI.CAX01.002 MODEM BOARD AMBIT T60M283.10 54.0901 1.542 TOUCHP AD SYNAPTICS TM41P-341 56 .T39V1.001 PCMCIA slot/PC card slot PCMCIA SLOT 22.T39V1.001 Adapter ADAPTER 65W 19V 3PIN LITEON P A-1 650[...]

  • Page 86

    78 Chapter 6 LOWER CASE W/DIMM COVER & F AN & MICROPHONE & RUBBER FOOT 60.T39V1.002 UPPER CASE W/O TOUCHP AD MODULE W/COVER SWITCH CABLE & SPEAKER 60.T39V1.003 HINGE CAP RIGHT 42.T39V1.001 HINGE CAP LEFT 42.T39V1.002 S peaker SPEAKER 23.T39V1.004 Keyboard KEYBOARD 84KEYS CHINESE DARFON NSK-A9602 KEYBOARD 84KEY US-INTERNA TIONAL DARF[...]

  • Page 87

    Chapter 6 79 SCR. HEX NUT W/W ASHER&NYLOK #4 SCRW MACH W AFER M2*L4 NI NYLOK SCREW MACH WA FER M2*L4 NI SCRW MAC FLA T M2*L4 NI NYL-GRN SCREW MAC FLA T M2L4.5NI NYL-BL SCREW M2*3 NYLON 1JMCPC-420325 SCREW SCREW M2.5*4L(NYLOCK)BLACK ZN SCREW M3x4(86.9A524.4R0) SCREW NYLOK M2.5-5 SCREW M2.5X6 34.00015.221 86.T39V1.001 86.T39V1.002 86.T39V1.003 86[...]

  • Page 88

    Appendix A 80 T ravelMate 370 series Model Number CPU LCD ODD Memory HDD Battery Wireless LAN Card Reader 371 Ti Intel Pentium M 1.4G 12.1” XGA N/A 256M 30G/ 40G 4-cell Li-Ion/ 6-cell Li-Ion 802.1 1b 3-in-1 371 T Ci Intel Pentium M 1.4G 12.1” XGA IEEE 1394 DVD-CDRW 256M/ 2*256M 40G/ 60G 4-cell Li-Ion/ 6-cell Li-Ion 802.1 1b 3-in1 Model D efinit[...]

  • Page 89

    Appendix B 81 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combination and test pro cedur[...]

  • Page 90

    82 Appendix B Microsoft Windows XP (Home) Environment T est Item Specifications PCMCIA/PC Card 3Com EtherLink III IBM EtherJet CardBus Adapter 10/100 Intel EtherExpress Pro/100 Mobile Adap ter 3Com Megahertz 56K Modem PC Card Xircom CreditCard Modem 56 IBM 56K Double Jack Modem 3Com Megahertz 10/100 LAN + 56K Modem PC Card Xircom RealPort CardBus E[...]

  • Page 91

    Appendix B 83 CRT/Projector Display Acer 21 1c 21" ViewSonic PF790 19" Acer FP751 17" TFT LCD IBM Color TFT LCD 14" Compaq Color Monitor V70 ?" NET Color Monitor 20" Mozo 17" TFT LCD NEC MultiSync MT -1040 Wireless LAN Card Hit achi DC- CN3300 (802.1 1b) Lucent RG-1000 (802.1 1b) Lucent W avePoint-II (802.1 1b) Ci[...]

  • Page 92

    84 Appendix B[...]

  • Page 93

    Appendix C 85 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However some in formation sources wi[...]

  • Page 94

    86 Appendix C[...]