Acer TravelMate 340 manuel d'utilisation

T r avel Ma t e 340 Service Gu ide P AR T NO.: 49.40F 02.001 D OC . N O.: SG3 22- 99 10A P R INT ED I N T AI WAN Servic e gui de fi les a nd updat es ar e a vaila ble on the AIPG /CSD web; for more i nfor mation, pleas e refer t o h ttp :/ /cs d.a cer.com .tw 340 SG. b ook Pag e I Thur sd ay, O ctobe r 28, 19 99 10: 51 AM[...]

II Co pyr ight Copyri ght © 1999 by Acer Inc orporat ed. All r igh ts reser ved. No part of this publ icat ion may be repro duced , tra nsmitt ed, t ran scr ibed, st or ed in a r et rieva l sys tem, or tr ansl at ed int o any la nguag e or c omput er la nguag e, in any f or m or b y a ny means, ele ctronic, mec hanical , m agneti c, o ptica l, c h[...]

III Co nve nti on s The f ol lowing convent ions ar e u sed i n thi s ma nual: Scre en m ess ag es Denotes a ctu al m es sages that appear on sc ree n. NOTE Gives bi ts and pie ces of addit i onal inf ormati on relat ed to the cur rent topi c. W ARNING Al er ts you to any damage that might resul t fro m doing or not doi ng spec ifi c acti ons. CAUT[...]

IV Pr ef ac e Befor e using thi s i nformat io n and the pr oduct it suppor ts, pl eas e read t he fol l owing gener al inf ormati on. 1. This Ser vi ce Guide prov id es you with al l t echni cal in formati on relati ng to the BASIC CONFIGURA TION deci ded for Acer 's "global " produ ct of ferin g. T o bet t er fit loca l mark et req[...]

V T able of Cont ents Ch apter 1 Syst em Specif icati on s 1 Fe ature s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Sy stem Bl ock Di agr am . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Boar d Layout . . . . . . . . . . . . . . . . .[...]

VI T able o f Cont ents Ch apter 4 Troub lesh ootin g 53 Sy stem Ch eck Pr ocedu res . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Ex terna l Di skett e Dri ve Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Ex terna l CD-ROM Dr ive Ch eck . . . . . . . . . . . . . . . . . . . . . [...]

Chapte r 1 1 Fe atur es This co mputer was desi gned with the user in min d. Here are jus t a few of it s many featur es: Perf orma nce Int el Penti um® II I 450 /50 0 proce ssor wi t h int egrat ed L2 c ache memor y 64- b it m a in mem ory Large and vibr ant T hin-Fi lm-T rans is tor (TF T) SVGA Liqu id Cry stal Displ ay (L CD) 64-bi t gr aphics [...]

2 Chapter 1 Display The lar ge graphi cs displ ay off ers excel lent viewing, dis play qual ity and des ktop perf orma nce gr aphics. The comp ute r supp ort s a Thin -Fil m T ransis tor (TF T) li qui d crysta l displ ay ( LCD) displ aying 32- bit tr ue- color at 800x600 Sup er V ide o Graphi cs Ar ray ( SVGA) resol ution. Video P erfor mance PCI l[...]

Chapte r 1 3 Syst em Bl o ck Di ag ram P C C O MP A T IBIL I T Y S I G N A L S COR E - 1 .6 V P R IM AR Y IDE DC- DC DC- DC OUTP UT 1.6V C OP PERM INE 450/500 MHz Pe nt iu m II I CPU CPU MA X1617 MA X1617 THERMAL SENSOR SDRA M SDRA M DUAL SOC KETS DUAL SOC KETS CRT CRT M 1621 VGA VGA LCD LCD I NVERTE R I NVERTE R CARD BUS CARD BUS SI NGLE SI NGLE C[...]

4 Chapter 1 Bo ard Layout 1 Mi cro ph on e-i n Por t 16 LC D C onn ec to r 2 Lin e- in po rt 17 DI MM S o cket 1 3 Lin e- out port 18 Ex te rna l F DD, C D /D VD-R OM Mo du le C on nec t or 4 P ow er S witch 19 CPU 5 LC D Cover Sw itch Co nn ecto r 20 Nort h B rid ge AL I M16 21 6 AC A dapter Connector 21 HDD Board Connector 7 U SB Port 22 T o uc h[...]

Chapte r 1 5 1 D IMM So cke t 2 5 BIOS Flas h R OM 2 Sup er I/ O C on t r ol le r N S P C973 38 6 Sou th Bri dg e ALI M1 53 3 3 PCI Audio Con troller ES S ES1946 7 Keyboard Controller M 38867 4 PCI CardBus Controller OZ6812 1 2 3 4 5 6 7 340S G .boo k Page 5 Thu rs day , Oc to ber 2 8, 199 9 10: 51 A M[...]

6 Chapter 1 Pane l Port s a llow you t o c onnect periph era l devi ces t o your comput er as yo u would with a deskto p PC. Lef t P ane l Rear Panel # Port Connec ts to. .. 1 Eas yL ink™ Comb o Dr iv e co nn ect o r Eas yLi nk™ Co mbo Dri ve . # Icon Port C onn ec ts to.. . 1 Po wer jack AC ad apte r an d po wer ou tlet 2 USB ja ck Universa l [...]

Chapte r 1 7 Universal Seri al Bus The Uni ve rsal Serial Bus (USB) port is a high- speed seri al bu s wh ich a llows you to c onnect and daisy -chain USB perip herals without taki ng up preci ous system re sour ces. Fax/ da t a m od e m Some models hav e a buil t-in V .90 5 6Kbps PCI fax/ data mod em. W ARNI NG: This modem port is not com pat ib l[...]

8 Chapter 1 T o use the networ k featur e, connect an Ether net cable fr om the network jack on the re ar of the comput er to a networ k jack or hub on your network . Then confi gure networ k setti ngs for your compu ter . NOTE: Contac t your network or s yst em adm inistra tor for inf ormati on on how to confi gure your c omput er to work i n your[...]

Chapte r 1 9 PC Card sl ot There i s a type II/I Car dBus PC Card slot found on the right panel of the comput er . This sl ot accept s a cre dit - card- sized card that enh ances the usab ili ty and expanda bil ity of the computer . PC Cards (f ormerl y PCMCIA) ar e add-on car ds for por tabl e comput ers, gi ving you exp ansion pos si biliti es lo[...]

10 Chapter 1 3. Press t he sl ot ej ect b utt on (1 ) to pop out th e ejec t but ton ( 2) ; the n pres s it ag ain t o eject the car d (3) . 340S G .boo k Page 10 Th ur sda y, Oct obe r 28 , 19 99 10 :51 AM[...]

Chapte r 1 11 Indic ators The com put er has six easy -to- read stat us i cons on the right of the disp lay scre en. The Powe r and Sta ndby stat us icons ar e visib le even when you cl ose th e displa y cover so you can see the stat us of t he com puter whil e the co ver i s closed. # Ic on Functi on Description 1 Powe r Light s whe n the c omp ut[...]

12 Chapter 1 Keyboard The keyboa rd has f ul l-si zed key s and an embedded keypad , separ ate cur sor keys, two Windows keys and twel ve fun ction keys. Hot Keys The com put er empl oys hot keys or k ey combi nat io ns to ac cess most of th e comput er’s control s like sc ree n contr ast and bri ght nes s, volume out put and the BIOS Uti lity . [...]

Chapte r 1 13 The e uro sym bol If you r keyboar d layout i s set to Unit ed St ates-I nterna tional or Uni ted Kingd om or if you have a key board wit h a European layo ut, you can t ype the Euro symbol on your keybo ard. NOTE: Fo r US keyboar d us ers: T he keyboard l ayou t is set when you first set up Windows. For the Eur o symbol to work, the [...]

14 Chapter 1 Ha rdwa re Co nf igura t io n a nd Sp eci fica t ion System Board M aj or Chips Ite m Co ntrolle r Sys tem co re log ic AL I M1 621/M 153 3 Su pe r I/O con tr o lle r NS P C97 33 8V JG Au di o co nt rol ler KB 95 25 Ha rd dis k dr iv e co ntr oll er M52 29 Ke ybo ard con tro ller M38 86 7 RTC BQ 3 285L D Process or Item Sp ec ifi c ati[...]

Chapte r 1 15 Above tab le lis ts some syst em memor y conf igura tions. Y ou may combi ne DIMM s wi th vari ous capaci ties t o for m other comb ina tions . NOTE: The shi ppi ng specif icati on for DIMM com bi natio n is 64MB in slot 1. Su ppor ts DI MM S pe ed 100 M Hz Su pports D IMM vo lta ge 3.3 V Sup po r t s DIM M pa cka ge 144- p in DI MM M[...]

16 Chapter 1 Su ppor ts mode m proto c ol V .90 d at a mo dem 56K , V .90 f ax mod em 1 4. 4K an d digit al line pr ot ec t io n oper a tion Mod em c onn ecto r ty pe RJ1 1 Mod em c onn ecto r lo cati on Rear s ide Hard Disk Dri ve Inter face Item Sp ec ifi c ati on V endor & M odel Name IBM DARA-2060 00 IBM DARA-2 09000 Driv e Fo rma t Ca pa c[...]

Chapte r 1 17 Flop py Disk Sp ecif icati ons Med ia r ec o gn iti on 2 DD (720 K B) 2HD ( 1. 2M B, 3- m od e ) 2HD (1. 44 MB ) Se ctors / t rack 9 15 18 T rac ks 80 80 80 Dat a t ransf er rate (K bit/s ) 250 500 500 Rot ation al spe ed (R PM) 300 360 300 Re ad /wr i t e he ads 2 En codi ng meth od MFM Po wer R eq uir emen t Inpu t Voltag e ( V) +5V[...]

18 Chapter 1 Res olut io n 16-b it Compati bility SB-Pro , Win dows Sou nd Sys tem (WSS) , MPU-4 01, OPL 3, OPL 3-SA3 Micr os oft PC9 7/P C98/ PC99 , WHQL a ud io re qu ir emen t Mixe d so un d so ur ce V oic e, Synt h esize r , Li n e- in, Mic rop hon e, C D V oic e ch an nel 8 /1 6-bit, m ono/ stere o Samp ling ra te 44. 1 KHz Int e r nal mi cr o[...]

Chapte r 1 19 Supp orts EC P/EPP Y es (set b y BIOS setup ) Op tio na l ECP D MA ch anne l (in BI OS Setup ) DMA ch an ne l 1 and 3 Opti onal p arall el port I /O add res s (in BI OS Setup ) 3B Ch, 37 8h , 278 h Opti onal p arall el port I RQ (in BI OS Setup ) IRQ5 , IRQ7 Seria l Port Ite m Spec ifica tion Ser ial po rt co ntr o ll er NS PC9 73 38V[...]

20 Chapter 1 NOTE: DC- AC inve rter is used t o generate very high AC voltage , then suppo rt to LCD CCF T backlight user , and is al so respon sible for the c ontrol of LCD bri ghtness. Avoi d touchi ng th e DC - AC inver ter are a while the s yst em un it i s t urned o n. NOTE: Th ere is an EEPROM in the in verter , wh ich stores its sup ported L[...]

Chapte r 1 21 Su pports co lor s 262 ,1 44 c olors Op tica l Sp eci fic at ion Brig htne ss co ntrol key b oard ho tkey Co ntr as t cont rol keybo ar d hot ke y Ele ctric al S pec ific at ion Su pp ly volt ag e for LCD di sp la y (V ) 3. 3 (typ. ) Su pply volt ag e for LCD ba ckli ght ( Vrms) 630 (ty p.) AC Adapter Item S pec ifica tion V endo r &a[...]

22 Chapter 1 Power Man agement Pow er S aving M ode Phenom enon Standb y Mo de W ai tin g t ime sp ec if i ed b y t he S ys tem St andb y va lu e or the ope r ati ng system elap se s w itho ut any sys tem a c tivit y . Or Wh en th e co mpu ter is a bout to ente r Hib ernat io n mo de (e.g., du ring a b atter y-l ow cond it ion) , bu t t he H ibern [...]

Chapte r 1 23 Mate r ia l Hous in g: M G- AL Pa ne l : Plas ti c Indi cati ons Powe r LE D, Sle ep L ED, Medi a Ac tivity, Battery Ch arge, Caps Loc k Switch Power Memory Addr ess M ap M emor y A dd res s Size Fu nction 0000 00 00 - 00 09FF FF 640 KB B a se me mo r y 000 A00 00 -000 BFF FF 12 8 K B Vide o me mor y 000C 0 00 0- 000 C9 F FF 4 0 KB V [...]

24 Chapter 1 3F 0h -3F 7 S tan da r d Flo p py Disk Contr o ll er 3E 8-3 EF C OM 3 or L T W in m odem (o ptio na l) 3F 0-3 F 7 F lo pp y dis k con t ro lle r 3F 8-3 FF COM 1 480- 4 8F , 4D6 DM A co nt rol ler - 1 4D0 -4D 1 CF8-CFF PC I con fig urati on re gist er IRQ Assignment Map Interrupt Channel Func tion NMI System errors IRQ0 System time r IR[...]

Chapte r 2 25 BIOS Setu p Util ity The BI OS Se tup Ut ili ty is a hardware con figur ation progr am b uilt i nto y our c ompute r ’s BI OS ( Basic Input/ Output Sy stem). Y our co mputer is al ready pr operly conf igured and op timiz ed, an d y ou do n ot need t o run t his u til ity . However , if you encounter configu rati on problems , you ma[...]

26 Chapter 2 Syst em Inf ormat ion The Syste m Info rmat ion sub-men u dis pla ys basic and i mportant infor mation abou t your com put er . NOTE: The s creen above is a s ampl e and may n ot re flect the act ual dat a on y our comp uter . The f ol lowing tabl e desc ribes t he inf orma tion in t his sub-m enu. NOTE: “x” may refer to a series o[...]

Chapte r 2 27 The i t ems in th is su b-menu ar e impo rtant an d v ital inf orma tion about your c omput er . If you ex perien ce comp ute r proble ms and need to conta ct techni ca l supp ort , thi s d ata helps our servi ce personne l know mor e about yo ur com puter . Bas ic Syste m Set tin gs The Basic System Setti ngs sub- men u all ows you t[...]

28 Chapter 2 The fol lowing table desc ribes t he parame ter s in this sub- me nu. Settings i n b oldface ar e the default and sugges ted param et er sett ings. Sett in g the Boot D ri ve Se que nce The Boot Dri ve Sequ ence sec tion l is ts boot pr iori ti es (1 st, 2nd and 3r d) for boot able dri ve s in your com put er . For exampl e, the def au[...]

Chapte r 2 29 Onbo ard D evi ces Conf igu ration The pa ramet ers in this scre en a re f or adva nced users onl y . Y ou d o no t need t o change t he val ues in this scree n b ecause t hes e val ues are al ready opti mize d. The Onb oard Devices Conf igurat ion sub- menu assi gns resou rce s to basic compu ter commu ni cation hardwar e. The fol lo[...]

30 Chapter 2 Syst em Secur ity The Syste m Security sub-me nu all ows you to saf eguar d your comput er and data wit h pass words and other secur ity m easur es. The f ol lowing tabl e desc ribes t he p arameter s in thi s s creen. Set tings in boldface ar e the de fault a nd sugges ted param et er sett ings. Setting a Password Foll ow the se ste p[...]

Chapte r 2 31 Setup Pass word pr even ts una uthori zed entr y to t he BIOS Utili ty . Once set, you m ust key -in this passwor d to gain acce ss to the BIOS Uti l ity . Power- On Passwor d secur es you r comput er again st unauth orized use. Combine the use of this passwor d with passwo rd che ckpoi nt s on boot -up and resu me from hi ber nation [...]

32 Chapter 2 passw ord. (Ref er to Chapt er 5 Jumper and Connec tor Inf ormat ion for more infor m at ion on sett ing the switc hes.) IMPORT ANT : If Setup pas swor d is f orgot b y users, s ervice techni cian may need to updat e c ompute r ’s BIOS or set up ju mp er SW 3 swit ch 6 on ma in boar d to bypa ss. IMPORT ANT : If Power -on password is[...]

Chapte r 2 33 Load Defa ult Settin gs If y ou want to r estor e all par amet er sett ings t o their defaul t value s, sel ect thi s menu it em and pr ess Ent er . The fol lowing dialog box di spl ay s. If you would lik e to lo ad def ault set tings for all paramet er s, use the cursor left /r ig h t ( →← ) key s to sel e c t Ye s ; then pr ess [...]

34 Chapter 2 Flash Utilit y The BI OS f lash memory up date i s re qui red f or t he followin g c ondit ions: New ver sions of syst em p rogram s New featu res or options Use the AFl ash util i ty to updat e the sy ste m BIOS fla sh ROM. NOTE: Do not instal l memory-rel at ed dr iv ers (XMS, EMS, DPMI) when you use AFl ash. NOTE: This progr am c on[...]

Chapte r 2 35 Syst em Ut ility Diskett e This uti lit y d iskette i s for the Acer T ravel Mate 34 0 no teb ook machi ne. I t pr ovides th e fol lowin g func tions: 1. Pan e l I D Ut il i ty 2. Ther ma l & Fa n Uti lit y 3. Ma in Bo ard D ata Utili ty T o use this di sket te, f irst boot f rom this di ske tte, t hen a “Micro soft Windo ws 98 [...]

36 Chapter 2 Syst em Di ag nost ic D isket te IMPORT ANT : 1 The diagnost ics pr ogr am here that we used is called PQ A (Pr odu ct Qual ity Assurance ) and is provi ded by Acer Headq uarter s. Y ou can utili ze it as a basi c dia gnosti c tool. T o get this pr ogra m, eit her downlo ad it fro m http ://c sd.acer .c om .t w or fi nd i t in the T r [...]

Chapte r 2 37 Ru nning PQA Diagn ost ics Pr ogram Press →← t o move around the main menu. Press Enter to enable the select ed opt ion. The mai n options are Diag, Resul t, Sy sInfo , O ption and Exi t. The Diag opt ion let s you sel ect te sting i te ms and time s. The fol lowing screen appear s when you selec t Diag fro m the main menu. One T [...]

38 Chapter 2 Speci fy the desi re d num ber of tests and pr ess Enter . Afte r you speci fy the number of tests t o perf orm, the sc reen shows a li st of test i tems ( see below) . Move the hi ghlig ht bar fr om one ite m to another . Press Space t o enable or di sable the item. Pres s Enter to view the a vai labl e opti ons of e ach sel ect ed i [...]

Chapte r 3 39 This ch apter cont ains st ep-by- st ep proc edures on how to di sassem bl e the noteboo k comput er f or maint enanc e and tr oublesh ooting . T o disassem bl e the com put er , you need the fol l owing tool s: W rist ground ing s trap and cond uctiv e mat f or prev enting elect r ostatic di scharge Flat -blad ed screwdri ver Ph ill [...]

40 Chapter 3 Gene ral In for mation Before Y ou Begin Befor e proceedi ng with th e disassembl y procedu re, ma ke sur e that you do the following: 1. T urn off th e power to the sys tem and al l peri pheral s. 2. Unplug the AC adapter and al l power and signal cables f rom the syst em. 3. Remov e the batte ry pack. 340S G .boo k Page 40 Th ur sda [...]

Chapte r 3 41 Disa ss emb ly Pro ced ure Flow ch art The fl owcha rt on the succee din g page gives you a gra phic rep resent ation on t he enti re disas sembly sequ ence and ins truct s you on the comp onent s that need to be remov ed duri ng ser vici ng. For exampl e, if you want to rem ove the sys te m board, you m ust fi rst remove the key boar[...]

42 Chapter 3 Screw List Item Part No. Description A 86 .9 A322. 9R 0 Scr ew M 2.0X 9 ( Bla ck) B 86 .9 A322. 4R 0 Scr ew M 2.0X 4 C 86. 9A35 3. 6R0 Scr ew M2 .5X 6 D 86. 9A55 3. 5R0 Scr ew M2 .5X 5 E 86 .9 A323. 4R 0 Scr ew M 2.5X 4 ( Bla ck) F 86 .9A52 2. 6R0 S crew M2 .0X 6 G 86.9 A323. 6R0 Scr ew M 2.5X 6 ( Bla ck) M a in U n it Mo d em H e at P[...]

Chapte r 3 43 Rem ovin g the B att er y Pack 1. Push t he batt ery r elease but ton i nward. 2. Sli de the battery pack out fro m the main unit . NOTE: T o r epl ace the bat tery pack into the mai n uni t, be sure t hat the tria ngul ar point in t he batt ery pack matches wit h th e point in the lo wer cas e. 340S G .boo k Page 43 Th ur sda y, Oct [...]

44 Chapter 3 Rem ovin g th e H ard D isk Drive Mo dul e 1. Remov e the screw of the har d disk modu le. 2. Sli de the hard disk m odul e out from it s bay . NOTE: 1 After l oos eni ng th e h ard di sk dr i ve scr ew , you must co mp let el y remo ve it so you ca n t hen s lide out the hard dis k drive. It may be a litt l e diff icul t to compl etel[...]

Chapte r 3 45 Rem ovin g th e Exte rnal DIM M Mo dule 1. Remov e the t wo screws hold ing the ext ernal DIMM cover . 2. Lif t the cover out t o remove the DIMM modu le . 340S G .boo k Page 45 Th ur sda y, Oct obe r 28 , 19 99 10 :51 AM[...]

46 Chapter 3 Removing the LCD M odule Rem oving the Middle Cove r 1. Fir st r emove the t wo screws fr om the re ar of the uni t. 2. Push the r elease but ton to rel eas e the mid dl e cover gentl y . 3. Pull the mid dle c over up . 4. Disco nnect the sp eaker cable fr om the main board and li ft t he m iddle cover awa y . Rem oving the Speak er 1.[...]

Chapte r 3 47 4. Close the LCD module. 5. Remov e the two scre ws o n the base of the unit 6. Open the LCD to remove the LCD modul e from the main unit. 7. Remov e the t wo cam era r ubber s from the LCD. 8. Remov e the f our cushi ons. 9. Remov e the f our sc rews from th e LCD bezel. 10. Sna p o ff the LCD be zel c areful ly a nd gently remove t [...]

48 Chapter 3 16. T urn t he LCD o ver an d disc onnect th e LCD powe r connect or fr om the i nvert er . 17. Di sco nnect the inver t er cab le f rom the invert er . 18. Di sco nnect the LCD FPC cable fr om the LCD. 340S G .boo k Page 48 Th ur sda y, Oct obe r 28 , 19 99 10 :51 AM[...]

Chapte r 3 49 Disa ssem blin g th e Main Unit Rem ovi ng th e Keyboar d 1. Pull out and upwa rd to expose t he keyb oard . 2. Disco nnect the keyboard cabl e from the mai n board. 3. Remov e the key board f rom the main board. Rem ovi ng th e DIMM Mo dule 1. Re mo ve the tw o sc r ews fr om the DI MM co ve r . 2. Remov e the DIMM cove r from the ma[...]

50 Chapter 3 3. Pull the modem com bo boar d out fro m its socket . 4. Disco nnect the network cabl e fr om the modem combo boar d. Removing the RT C 1. Use a plast ic fl at bladed scre w driver t o remove the RTC bat t ery from it s soc ket . NOTE: T o r epl ace the RTC bat tery , pres s the R TC batt ery int o the socket . Rem ovi ng th e Lower C[...]

Chapte r 3 51 3. Disco nnect the touch pad c able f rom t he main boa rd. 4. T urn the unit ove r to remove th e 4 sc rews on t he CPU lower hold er . 5. Remov e the CPU lower holder from the mai n board. Rem ovi ng th e Main Bo ard 1. Remov e the 4 screws on the mot her board as shown bel ow . 2. T urn the main board ove r and put it on the si de [...]

52 Chapter 3 Rem ovi ng th e T ouch pad B oard 1. Remov e the t wo screws fro m the touchpad br ack et. 2. Remov e the touchp ad b racket f rom t he u pper c ase. 3. Disco nnect the touchpad cabl e from the t ouchp ad boar d. 4. Remov e the touchp ad b oar d fro m the upper case. 340S G .boo k Page 52 Th ur sda y, Oct obe r 28 , 19 99 10 :51 AM[...]

Chapte r 4 53 Use the fo llowi ng pro cedure as a gui de for comput er probl ems. NOTE: The d iagnost i c test s ar e int ende d to tes t onl y Acer p roducts . Non- Acer produ cts, proto typ e card s, or modifi ed optio ns can give fa ls e err ors and inva lid sys tem res ponse s. 1. Obt ain t he f aili ng symptom s in as muc h detai l a s p ossib[...]

54 Chapter 4 Syst em Ch ec k Pr oce dure s Exte rnal Disk ett e Driv e Check Do the fol lowi ng to isolat e the probl em to a control ler , drive r , or disket te. A write- ena bled, diagno sti c diske tte is requi red. NOTE: Mak e sure that the dis kette does not have m ore th an one label attac hed to it . Mul tiple l abels can c ause damage to t[...]

Chapte r 4 55 The fol lowing auxili ar y input dev ices are sup por ted by t hi s comput er: Numer ic k eypa d Exter nal k eybo ard If any of these devi ces do not work, re conne ct t he cabl e conne cto r and repeat the faili ng operati on. M emo ry Che c k Memor y error s mi ght s top s yst em op erati ons, show err or mes sages on the scr een, o[...]

56 Chapter 4 2. Remov e the bat tery pa ck and measure th e vol tage bet ween batt ery te rmi nals 1( +) and 6(g round). See the fo ll ow i n g f i gu r e 3. If t he vol tage is st il l les s than 7.2 Vdc after rech arging , rep lac e the batt ery . T o check t he batter y charge ope rati on, use a disc harged bat tery pack or a batter y pack that [...]

Chapte r 4 57 Pow er-O n Se lf-T est ( POST ) Er ror M ess age The PO ST er ror m essage index l ists the error mes sage and t heir pos sible causes. The m ost l ikel y cause i s li ste d f i rs t. NOTE: Perfor m the FRU r eplac ement or a ctions in the s equenc e shown i n FRU/Act ion c olumn, if the FRU replac ement do es not solv e the pr oblem,[...]

58 Chapter 4 Ind ex of E rro r Mes sag es Error Mess age List Error Messages FRU/Action in Se quence Fail ure F ixed Dis k R eco nnec t hard dis k d rive co nnec tor. “L oad Defa ult S ett ings ” in B IO S Se tup Util ity . Ha r d di sk driv e Syst em boa r d St uck Key see “Ke ybo ard or Auxi li ary In put D ev ice C he ck” o n page 54 . K[...]

Chapte r 4 59 De vi ce Addr es s C on fli ct Ru n “Lo ad De fau lt Set tin gs ” in BI OS Set up Uti lit y . RTC battery Syst em boa r d Allo cation Erro r for d evice Ru n “Load Default Settings” i n BIOS Setup Utility . RTC battery Syst em boa r d Fail in g Bits : nn nn D IMM BIO S ROM Syst em boa r d Fixe d Di sk n Non e Inv alid Sy stem [...]

60 Chapter 4 Index of S ymptom -to- FRU Error Me ssage LCD-Rel ated Symptoms Symp tom / Error Act i on in S eq ue nc e LCD ba ck li ght doe sn't wor k LC D is too dar k LCD br i gh t ness ca nn ot be adj us t ed LCD co nt ras t c an not be ad ju sted Ente r BIOS Uti lity to ex ecu te “Load Setu p Defa ult Se tti ngs ”, then re boot sy ste [...]

Chapte r 4 61 PCMCIA -Relat ed Symptom s Symp tom / Error Act i on in S eq ue nc e Sys tem ca nnot dete ct the P C Car d (P CMC IA) PCM CIA slo t ass emb ly Syst em boa r d PCMC IA sl ot pi n is dama ge d. PCMCI A slot as sembl y Memory -Relat ed Symptoms Symp tom / Error Act i on in S eq ue nc e Memor y cou nt (s iz e) ap pe ars dif feren t f r om[...]

62 Chapter 4 NOTE: If you c annot fi nd a s ympt om or an e rror i n thi s li st and the pr oblem remai ns, see “Und etermi ned Proble ms” on page 63. Syst e m ha ngs in te r mi tte nt ly . See “The r m al an d F an Uti li ty” on p age 35 . Re conn ect ha rd dis k/ CD-R OM d riv es. Har d d is k co nnec ti on boa r d Syst em boa r d Perip h[...]

Chapte r 4 63 Inter mi ttent P r oblem s Int ermi tt ent syst em hang pr oblem s can be cause d by a vari ety of re asons that have not hi ng to do with a hardwar e defect , such as: cos mic radi ati on , el ect rostat ic dis charge, or softwar e err ors. FRU rep lacement shoul d be consider ed only when a rec urri ng problem exi sts. When ana lyzi[...]

64 Chapter 4 Index of AFlash BIOS Err or Me ssage Index of PQA Diagn ostic E rror Cod e, M essage Error M essage Acti on in Seq uen ce Hardware Error See “ System Diagnostic Diske tte” on page 36 VPD C heck su m Er r o r Rebo ot th e sy st em and th en r e st es t wi th th is di ske t te . BIOS Update Program Error T urn o f f th e pow er and r[...]

Chapte r 5 65 To p V i e w PCB 99 203 CN1 PS/2 Port CN1 5 HDD Board Connector CN2 AC Adapter Connector J K1 LAN/Mod em Connector CN3 Video Port SW1 Power Switch CN4 Serial Port SW2 LCD Cove r Switch Co nnector CN5 Paralle l Port SW 3 See S W3 Se tting CN6 USB Po rt PH1 Line-o ut port CN7 F AN Connector PH2 Line-in p ort CN8 Sp eak er PH3 Mic rop ho[...]

66 Chapter 5 Bo ttom V iew DM2 DI MM Soc ke t 2 340S G .boo k Page 66 Th ur sda y, Oct obe r 28 , 19 99 10 :51 AM[...]

Chapte r 6 67 This ch apter gives you the FRU ( Fiel d Repla ceable Uni t) l ist ing i n glo bal c onf igurati ons of T rav elMat e 340. Refer to this cha pte r whenev er or deri ng for par ts to repair or fo r RMA (Return Merc handise Aut horiz ation ). Pleas e note WHEN ORDERING FRU P ARTS, that shou ld ch eck t he most up-t o-dat e infor mati on[...]

68 Chapter 6 340S G .boo k Page 68 W edn esd ay, Nov emb er 3, 199 9 11:4 6 AM[...]

Chapte r 6 69 Picture No. Part Name Desc riptio n Part No. LC D NS L CD ASSEMBL Y MODUL E (12. 1”) TORISAN AS SY LCD MODULE 12.1" TF T TM34 0 T ORI S AN 6M.4 0F 01 .00 1 NS LC D 12.1 " TF T TOR ISAN LC D-L VDS 12 .1" TF T TO RIS AN 5 6.07 40C.01 1 NS INV ERTE R/AMB IT INV ERTER T62 .123. C.0 1 V .2A 33 0 1 9.2 103 0.901 NS INV ERT [...]

70 Chapter 6 NS L CD BEZEL TF T ASSY L CD BEZEL 12.1” T M340 60.40 F09.001 DIMM NS DIMM 3 2MB SDRAM/ Mits ub is hi SDIMM 32M MH4S6 4BBKG -8 PC100 (MIT SUBISH I) 72 .004 64 .00 N NS DIMM 3 2MB SDRAM/ Sieme ns S D IM M 32M HYS 64 V42 00 GDL- 8 (SIEM ENS) 72 .644 20 .A0 N NS DIMM 6 4MB SDRAM/ Win bon d SOD IM M 64 M W9 864C AS B-7 5 (WINBO ND) 72.W [...]

Chapte r 6 71 NS 9G HDD DARA-20900 0 IBM HDD SM 9.5” 9G IBM/ DARA-209000 56.0296 2. 161 NS HDD HOUSING ASSEM BL Y TM330 AS SY HDD PL T TM330 6 0.40C15 .001 NS HDD PLA TE PL T HDD MET AL TM330 34.40C12.001 NS HDD BEZEL BZL H DD PC M010 3 30 41.40C01.002 PCB 13 PCI MODEM /L AN BOARD/ AMBI T MDM/ L AN 56 K AMB IT /T60 . 082. C. 00 54.090 51 .00 1 NS[...]

72 Chapter 6 NS HDD BOARD PCB 98409-1 HDD BOARD 4L TM330 4 8 . 40 C03.0 1 1 NS TM 340 MAINB OA RD PIII 500 34 0 P III 5 00 MAI NB OARD 55 .40F 0 1.D 02 15 TM3 40 M AINB OARD PIII 450 34 0 P III -45 0 MA IN BOAR D 55 . 40F0 1. D 01 Keyboard NS KE YBOARD/US VER SION/ Darfon K B U S NS K-85 N1 1 34 0 9 0.40 F07.0 31 29 KEYBOARD/ US VER SION/ JME KB (U[...]

Chapte r 6 73 Exter nal Modu le NS 24X CD-ROM&FDD MO D U L E T E AC CD ROM/FDD M ODUL TEAC/ DF 24 0500 90. 40C2 8.0 01 NS 2X DVD- ROM&FDD MO D U L E T E AC DVD/FDD MO DULE TEAC/DF 220500 90.40 C28.002 Mec hanic al Pa rts NS LOW ER CASE ASS Y L CA SE 33 0 60.40C 02. 0 02 20 UPPER CAS E AS SY U-CASE P C+10%CF TM 340 60.40F01.001 NS UPP ER DIM[...]

74 Chapter 6 3 M O D E M H E AT P L AT E P LT H E AT A L T M 3 3 0 3 4 . 4 0 C 11 . 0 0 3 2 TOUCH P AD BRACKET HLD TOUCH-P AD MET AL TM330 34.40C07.001 NS HINGE CAP P A CK ASSY HI NGE CAP P ACK TM330 6 K.40C01.002 Ca ble 12 TOUCH P AD FPC CA BLE C.A FPC TOUCH P AD 340 50.40F04.001 1 1 NET W OR K C ABL E W .A 2P/ 2P 80 MM TM3 40 50.4 0 F03 .0 01 Dig[...]

Chapte r 6 75 10 CAMERA RUBBE R TM340 RUBBER CAM ERA TM3 40 47.40 F0 7.001 NS LCD L A TCH TM330 L A TCH LCD NYL ON 050 330 42.40C06.003 NS LCD SPR ING CA TCH TM3 30 SPRING CA TCH STEEL T M330 3 4.40C13.001 Others NS RTC BA TTERY IC RTC BQ3 285LD SSOP 24P 71.03285.B 0I Picture No . Part Na me Descr iption Part No. 340S G .boo k Page 75 W edn esd ay,[...]

76 Chapter 6 340S G .boo k Page 76 W edn esd ay, Nov emb er 3, 199 9 11:4 6 AM[...]

Appendi x A 77 This app endix pro vides th e BASIC model number and th e config urati on to Tr ave lMat e 340 decided for Acer’s “gl obal” pr oduct of f ering. Contact your regio nal of fices or the respo nsibl e personnel /channe l to provi de you with further ext ension m odel number s and conf igura tions. T rad e Mark: Ac er Brand Name: A[...]

78 Appendix A 340S G .boo k Page 78 W edn esd ay, Nov emb er 3, 199 9 11:4 6 AM[...]

Appendi x B 79 This co mputer’s compat ibi lit y is test ed and ver ifi ed by Acer’ s inter nal testi ng departmen t. All of its sys tem funct ions ar e tested und er Wind ows 98 envi ronme nt. Refer to the fol lowi ng l ists for component s, adapt er cards, and periph erals whi ch have passed t hese test s. Regardi ng co nfi gur at io n, combi[...]

80 Appendix B W indo ws 95 Env ir on m en t T es t Item Spe cifica tio ns Pr ocess or I n te l Pen t ium II I 45 0 In te l Pen t iu m II I 50 0 Hard Disk Dri ve IBM 6 GB IBM 9 GB Flop py Disk Dr iv e TEAC 3. 5” F DD (s up port 3 m ode ) CD-ROM Drive TEAC 24X CD-ROM D rive DVD-ROM Drive TEAC 2X DVD-ROM Memor y 64 MB S DRAM 96 MB SDRA M 128 MB SD R[...]

Appendi x B 81 Mode m (u p t o 3 3.6K ) Dl i nk W in c o nne ct 33 .6 Fa x Mode m Hayes Op tima 33 6 V3 4 + Fax for PCM CIA W/EZja ck PCMC IA Data /Fax Mod em In terna tion al 33.6 /14 .4 Mode m (u p t o 5 6K) Ac ti onT ec D ataL in k 56 K bp s Fa x/ Mode m TDK K56Kfl ex D ata/ Fax Mode m USR Me ga hert z 5 6K Mode m IB M 56 K Doub le Jac k Mo dem [...]

82 Appendix B W indo ws 98 Env ir on m en t T es t Item Spe cifica tio ns Pr ocess or I n te l Pen t ium II I 45 0 In te l Pen t iu m II I 50 0 Hard Disk Dri ve IBM 6 GB IBM 9 GB Flop py Disk Dr iv e TEAC 3. 5” F DD (s up port 3 m ode ) CD-ROM Drive TEAC 24X CD-ROM D rive DVD-ROM Drive TEAC 2X DVD-ROM Memor y 64 MB S DRAM 96 MB SDRA M 128 MB SD R[...]

Appendi x B 83 Mode m (u p t o 3 3.6K ) Dl i nk W in c o nne ct 33 .6 Fa x Mode m Hayes Op tima 33 6 V3 4 + Fax for PCM CIA W/EZja ck PCMC IA Data /Fax Mod em In terna tion al 33.6 /14 .4 Mode m (up t o 5 6K ) Pre tec Mo de m 56K Act ionT ec Da taLi nk 5 6Kbps F ax/M odem TDK K56Kfl ex D ata/ Fax Mode m USR Me ga hert z 5 6K Mode m IB M 56 K Doub l[...]

84 Appendix B W indo ws 20 00 E nvi ron men t T est Item Spe cifica tio ns Mult i-F un ct ion Ca rd Ada pt er X irc om Cre di t Ca r d Eth er n et 10 /1 00 + Mode m 56 CardBus 3Com 10/100 LAN CardBus TD K Cardbus E thernet 10/100 Base TX Xirc om CardB us Etherne t 10/100 Bui lt - in LAN Net w ork Ad ap te r s Eth ernet /10 bas eT /100b ase T 3 Com [...]

Appendi x B 85 W indo ws NT 4. 0 Env ir onm ent T es t Item Sp ecific ati ons Pro cess o r In tel P ent ium I II 450 M Hz Intel Pe ntium I II 50 0 MH z Ha rd di sk IB M 9.0 GB IB M 6.0 G B CD-ROM TEAC 24X CD ROM Drive DVD-ROM (opt io nal) TEAC 2X DVD-ROM FDD TEA C 3.5” FDD ( supp or t s 3-m d e ) Mem ory 32/ 6 4/ 128 M B SDR AM Pow er P anas on i[...]

86 Appendix B I/O A dapt ers Display IBM G4 2 IBM 9 514-B 04 TF T mon itor Acer AcerView 7 6i Acer AcerView 9 8i Com paq Co lor mion itor V70 NEC 20" c olor Monitor NANAO Flex Scan E35F PCMCIA - SCSI Adaptec SlimSCS I AP A-1 480AB PCMCIA - CD-ROM IBM P ortable 20x Speed CD-ROM Dr ive w/ SOUND (JP) Panasoni c 4x Porta ble CD-RO M Sound Pl ayer [...]

Appendi x C 87 This se ction des cribe s online t echnica l support servi ces avail able to hel p you r epai r you r Acer Syste ms. If you are a d istrib uto r , de al er , ASP or T PM, please refer your t echnic al que ries to your l ocal Ac er br anch of fice. Acer Br anch Of fic es and Re gio nal Bus ine ss Unit s may ac cess ou r we bsite. Ho w[...]

88 Appendix C 340S G .boo k Page 88 W edn esd ay, Nov emb er 3, 199 9 11:4 6 AM[...]

Index 89 A AC Adapter 21 AC adapter 6 ACPI 1 ACPI 1 .0a 14 Adapte rs 84 CardBus 84 , 85 Displ ay 86 I/O 84, 86 Mode m 84, 85 Multi - Funct i on Card 85 Mu lt i-f u nc ti on c ar d 84 Networ k/LAN 84 , 85 Power 85 AFLASH Ut ility 34 ALI M1533 5, 14 ALI M1621 4, 14 Ambit 15 APM 1 APM 1.2 14 Au di o 1, 14 , 17 Auxil i ary Input Device Check 54 B Ba tt[...]

90 Index D Date sett i ng in Setup Util ity 27 Desig n 1 Diagno stics PQA 37 DIMM 4, 5, 14 Combinat ions 15 exter nal 45 int ernal 49 packag e 15 rem oving 45, 4 9 Speed 15 volt age 15 Disas sembly Batt ery Pack 43 Hard Dis k Drive 44 Mach ine 39 Proced ure Flowcha rt 41 Di skett e Syste m Diagnos ti cs 36 Syste m Util i ty 35 Displ ay 2 com pu t e[...]

Index 91 ho t ke ys 12 Speci al Key s 1 2 Keyboar d Device Check 54 L L2 ca che 14 L2 ca he 14 LAN 1, 7 LAN/Modem Com bo 15 LCD 1, 2, 20 DC-AC LCD Inverter 20 disa ssembl ing the 46 rem ovi ng 46 Li- Ion 1 Load Defau lt S etti ngs 33 Lower Case rem ovi ng 50 M M388 67 5, 14 M522 9 14 Mach ine Di sassembl y 39 Main Boar d rem oving the 5 1 Ma in Bo [...]

92 Index R R TC 4, 14 rem ovi ng 50 S Screw List 42 Second Leve l Cach e 14 Seri al Por t 7, 1 9 Seri al por t sett i ng in BIOS Utility 29 Solo- 1E 5 Speaker 1 rem ovi ng 46 hot key 12 Standb y Mod e 22 Standb y mod e hot key 12 stat us indi cator 11 Star tup Conf igur ation 27 Super I /O 14 SVGA 2 Syste m Ba si c S etti ng s 2 7 Block Diagr am 3 [...]