Acer 8431 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94

Aller à la page of

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Acer 8431. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Acer 8431 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Acer 8431 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Acer 8431 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Acer 8431
- nom du fabricant et année de fabrication Acer 8431
- instructions d'utilisation, de réglage et d’entretien de l'équipement Acer 8431
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Acer 8431 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Acer 8431 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Acer en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Acer 8431, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Acer 8431, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Acer 8431. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    TravelMate 8471/8431 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

  • Page 2

    II Revision History Please refer to the table below for the up dat es made on TravelMate 8471/8431 service guide. Date Chapter Up dates[...]

  • Page 3

    III Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

  • Page 4

    IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

  • Page 5

    V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market require ments and enhance prod uct c[...]

  • Page 6

    VI[...]

  • Page 7

    1 T able of Contents System Specifications 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Top View . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    2 T able of Contents External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Keyboard or Auxiliary Input Device Ch eck . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Power[...]

  • Page 9

    Chapter 1 1 Features Below is a brief summary of the computer ’s many features: Operating system  Genuine Windows Vista ® *  Genuine Windows ® 7* NOTE: Windowsl ® Vista ® Cap able PCs come wi th Windows ® XP installed, and can be upgraded to Windows ® Vista ® . For more information on Windows ® Vista ® and how to upgrade, go to: Mi[...]

  • Page 10

    2 Chapter 1 Storage subsystem  2.5" hard disk drive*  2.5" solid state drive*  DVD-Super Multi double-layer drive  Multi-in-1 card reader Communication  Integrated Acer Crystal Eye webcam*  WLAN: z Intel ® Wireless WiFi L ink 5100* z Acer InviLink™ Nplify™ 802.1 1b/g/Draft-N* z Acer InviLink™ 802.1 1b/g*  WP AN[...]

  • Page 11

    Chapter 1 3  Microphone-in jack  Ethernet (RJ-45) port  DC-in jack for AC adapter Environment  T emperature: z operating: 5°C to 35°C z Non-operating: -20°C to 65°C  Humidity (non-condensing): z operating: 20% to 80% z Non-operating: 20% to 80% NOTE: "*" only for certain models. NOTE: The specifications listed above are[...]

  • Page 12

    4 Chapter 1 System Block Diagram TSSOP 64P ALCOR AU6433B52 CR Board HP-OUT/MIC-IN LINE-IN/SPDIF Analog Out (ALC269X) RJ45 AC JACK 19V RTL8111CA P.33 PCI-Express x1 2.5GHz-----Port 3 P.35 SSD HDD SATA 150 P.33 USB2 P.33 USB4 P.32 Flash ROM Port 3G USB3 USB6 P.33 USB8 WLAN USB9 BlueTooth USB11 PCI-Express x1 2.5GHz-----Port 2 USB5 Finger Printer P.33[...]

  • Page 13

    Chapter 1 5 Board Layout Top View T ravelMate 8471/8431 M/B layo ut and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 L VDS ca ble CNTR 4 CN4 Keyboard CNTR 5 CN5 T ouch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR[...]

  • Page 14

    6 Chapter 1 Bottom View Bottom view No. Name Description 1 1 CN9 Battery CNTR 12 CN10 PCI-E socket 13 CN1 1 SIM card socket 14 CN12 PCI-E socket 15 CN13 Power cable CNTR 16 CN14 L VDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM socket 19 CN19 HDD socket 20 CN20 USB board CNTR 21 U18 South Bridge 22 U14 North Bridge[...]

  • Page 15

    Chapter 1 7 Y our Acer Notebook tour After setting up your computer as illustrated in the Just for S tarters... poster , let us show you around your new Acer notebook. Top View No. Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication. 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Li[...]

  • Page 16

    8 Chapter 1 7 Click buttons (left, center* and righ t) The left and right butto ns function like the left and right mouse buttons. *The center button serves as Acer Bio-Protection fi ngerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 8 Palmrest Comfortable support area for your hands when you use the comput[...]

  • Page 17

    Chapter 1 9 Closed Front View Rear view No. Icon Item Description 1 Battery Indicates the computer's battery status. 1. Charging: The light show s amber when the battery is chargi ng. 2. Fully charged: The light shows blue when in AC mode. 2M u l t i - i n - 1 card reader Accepts Secure Digita l (SD), MultiMediaCard (MMC), Memory S tick (MS), [...]

  • Page 18

    10 Chapter 1 Left View Right View No. Icon Item Description 1 Ethernet (RJ-45) port Connects to an Ethern et 10/100/1000- based network. 2 V entilation slots Enable the computer to stay cool, even after prolonged use. 3 Acer EasyPort IV connector Connects to Acer EasyPort IV . 4 External display (VGA) port Connects to a display device (e.g., ex ter[...]

  • Page 19

    Chapter 1 11 Base view 5 Kensington lo ck slot Connects to a Ken sington-compatible compute r security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer . Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. No. Icon Item D[...]

  • Page 20

    12 Chapter 1 Touchpad Basics (with fingerprint reader) The following items show you how to use the to uchp ad with Acer Bio- Protection fingerprin t reader .  Move your finger across the touchpad (1) to move the cursor .  Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These [...]

  • Page 21

    Chapter 1 13 Touchpad basics (with two-click buttons) The following items show you how to use the touchpad with two-click buttons.  Move your finger across the touchpad to move the cursor .  Press the left and right buttons located bene ath th e touchpad to perform selection and execution functions. These two buttons are similar to the le ft [...]

  • Page 22

    14 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedd ed numer ic keypad*, separate cursor , lock, Windows, function and special keys. Lock Keys and embedded numeric keypad* The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicat[...]

  • Page 23

    Chapter 1 15 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows S tart button; it launc hes the St art menu. It can also be used with other keys to provide a vari ety of functions: <> : Open or clos e the S tart men[...]

  • Page 24

    16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness and volu me output. T o activate hot keys, press and hold th e < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description <Fn> + <F2> System property[...]

  • Page 25

    Chapter 1 17 Using the system utilities Acer Bio-Protection (o nly for certain mo dels) Acer Bio-Protection Fi ngerprint Solution is a multi-purp ose fi ngerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniquen ess of one's fi ngerprint, Acer Bio-Protection Fingerprint Solution in corporates prote[...]

  • Page 26

    18 Chapter 1 Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual displ ay feature of your notebook, fi rst ensure that a second display is connected, then, open the Display Settings p roperties box using th e Control Panel or by right-clicking the W indows desktop and selecting Perso [...]

  • Page 27

    Chapter 1 19 3. Enjoy the convenience of a well-orga nized desktop. NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer' s recommended value. Acer Backup Manager NOTE: This feature is only available on certain models. Acer Backup Manager is a simple three-step process th at allows you to create bac[...]

  • Page 28

    20 Chapter 1 Power management This computer has a built-in powe r management unit that monitors system activity . System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer , and vide o memory . If no activity is detected for a period of time (called an in[...]

  • Page 29

    Chapter 1 21 Burn backup discs From the Backup page of Acer eRecovery Management , you can burn the factory default image or back up drivers and applications. 1. Click on St art > A ll Programs > A cer > Acer eRe covery Management . 2. Acer eRecovery Management opens to the Backup page. 3. Select the type of backup (factory default or driv[...]

  • Page 30

    22 Chapter 1 3. Y ou can choose to restore the syst em from a factory default image or re install applications and drivers. 4. Follow the instruction s on screen to compl ete the process. Restore Windows Vist a from backup discs T o restore Windows Vista from your previously burned backup discs, you will need to insert the first backup disc and ena[...]

  • Page 31

    Chapter 1 23 Hardware Specifications and Configurations Processor Second Level Cache System Memory Lan Interface Wireless LAN Pointing Device Item Specification Processor packing uFCPGA Support Processor @ Launch UL V Centrino, PDC, ICPM On-die L2 Cache Up to 6 MB FSB 1.4 G TDP (Thermal) 10W Socket type BGA Item Specification North Bridge GS45 Sout[...]

  • Page 32

    24 Chapter 1 Bluetooth Interface Hard Disk Drive Interface Audio Interface LCD panel Card Slot WebCAM Item Specification Module FOX_BRM_2.0 F/W T60H92 8.1 1 Antenna on board controller CSR Bluetooth module Interna l USB 2.0 compliant interface Item Specification HDD form factor 9.5 mm high/ soli d state disks Media I/F SA T A IDE Controller SA T A [...]

  • Page 33

    Chapter 1 25 Keyboard I/O Button Software Power Management Item Specification Controller Non-glossy JM31 KB T ype (A V AP) Norm al key 1.80 ± 0.2mm Item Specification USB 3 S tereo Mic-in 1 SPDIF 1 RJ45 (Shielding) 1 mini card socket Full mini card ( 3G) x 1 & Half mini card (SP WLAN) x 1 Item Specification Power on/off 1 (mechanical, Blue/Ora[...]

  • Page 34

    26 Chapter 1 LED Status Indicator Security Features FAN Physical Characteristics Item Specification 1st Battery S tatus 1 (Blue/Ora nge) HDD 1 (Blue / flash) Caps Lock 1 (Blue) Num Lock 1 (Blue) Item Specification TPM 1 Finger print Optional PBA 1 Item Specification Not Noise as low as possible Number 1 Item Specification Dimensions 323.6 (W) x 228[...]

  • Page 35

    Chapter 2 27 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

  • Page 36

    28 Chapter 2 Invoking BIOS Setup The setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on the bottom of screen during POST . The setup uses a menu driven interfac e to allow the user to configure their system. The features are divided into 5 part s as follows:  Information Display the syst[...]

  • Page 37

    Chapter 2 29 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . HDD1 Mode Name This field displays the model name of devices ins[...]

  • Page 38

    30 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

  • Page 39

    Chapter 2 31 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use.[...]

  • Page 40

    32 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forg et your password, you may have to return your notebook computer to you[...]

  • Page 41

    Chapter 2 33 4. If desired, you can opt to enable the Password on boot parameter . 5. When you are done, press u to save the changes and exit the BIOS Setup Uti lity . Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the cu[...]

  • Page 42

    34 Chapter 2 If the current password entered does not match the actual current password, the screen will show you the Setup W arnin g. If the new password and confirm new password strings do not match, the screen will display the following message. Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. B[...]

  • Page 43

    Chapter 2 35 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S[...]

  • Page 44

    36 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you shou[...]

  • Page 45

    Chapter 3 37 This chapter contains st ep-by-step procedures on how to disassem ble the notebook computer TravelMate 8471/8431 for maintenance and troubleshooting . T o disassemble th e computer , you need th e following tools:  Wrist grounding strap and conductive mat for preventing electrostatic discharge  Small Philips screw driver  Phil[...]

  • Page 46

    38 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

  • Page 47

    Chapter 3 39 Disassembly Procedure Flowchard The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

  • Page 48

    40 Chapter 3 Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch then remove the battery . NOTE: Battery has been highlighted with th e yellow circle as above image shows. Please detach the battery and follow local regulation s for disposal.[...]

  • Page 49

    Chapter 3 41 Removing the HDD and RAM 1. Remove two screws on the HDD cover and remove HDD. Ty p e N u m b e r M2*5(4.5D*0.8T) 2[...]

  • Page 50

    42 Chapter 3 2. Remove the screw on RAM cover and remove RAM. NOTE: RTC battery has been highlighted with the yellow circ l e as above image shows. Please detach the RTC battery and follow local regulations for disposal. Ty p e N u m b e r M2*5(4.5D*0.8T) 1[...]

  • Page 51

    Chapter 3 43 3. Remove the wireless card. 4. Remove ODD.[...]

  • Page 52

    44 Chapter 3 5. Use the sleeve to remove the rubber and remove all of the screw on th e back of the BAP41. Remove Keyboard 1. Disconnect five latches on the keyboard. 2. Remove the FFC behind the keyboard. Ty p e N u m b e r M2*5(4.5D*0.8T) 15 Ty p e N u m b e r M2*5(4.5D*0.5T) 5[...]

  • Page 53

    Chapter 3 45 Remove FFC of main board and sub board 1. Remove screw and FFC on the topper case and remove the topper case. 2. Remove Power Board. Ty p e N u m b e r M2*5(4.5D*0.8T) 8[...]

  • Page 54

    46 Chapter 3 3. Remove the FFC and screw on the Wireless board. 4. Remove the FFC on the panel and remove Card reader board. Ty p e N u m b e r M2*5(4.5D*0.8T) 1[...]

  • Page 55

    Chapter 3 47 5. Remove connector on the audio board and remove two screws on it. 6. Remove the cable on the back of audio board. 7. Remove the connector of Blue tooth. 8. Remove the cable of LCD and Connector of Fan. Ty p e N u m b e r M2*5(4.5D*0.8T) 1[...]

  • Page 56

    48 Chapter 3 9. Remove the mainboard. Remove Panel 1. Remove four screws on the bottom of panel and remove the panel. Ty p e N u m b e r M2*5(4.5D*0.8T) 1[...]

  • Page 57

    Chapter 3 49 2. Remove four sponges on the LCD an d remove four screws un der them. 3. Remove the bezel on the panel and remove four screws on it. Ty p e N u m b e r M2*4(4.5D*0.5T) 2 Ty p e N u m b e r M2*3(4.5D*0.8T) 2[...]

  • Page 58

    50 Chapter 3 4. Remove LCM cable on the back of panel. Disassembling the External Module Disassembling the HDD Module 1. Remove HDD bezel and g et HDD out of cover .[...]

  • Page 59

    Chapter 4 51 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempti[...]

  • Page 60

    52 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled , diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the drive or cause the drive t[...]

  • Page 61

    Chapter 4 53 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board.) 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the m[...]

  • Page 62

    54 Chapter 4 From Hardware: 1. Power off the computer . 2. Remove the battery pack and measure the voltage between battery terminal s 1(+) and 6(ground ). See the following figure. 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery . T o check the batter y charge operation, use a discha rged battery pack or a battery[...]

  • Page 63

    Chapter 4 55 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the orig inal part back in the [...]

  • Page 64

    56 Chapter 4 Index of Error Messages Error Code List Error Message List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch. 2. IDE Primary Channel Master Drive Error . (THe causes will be shown be fore “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh ( R :xxxxh, W:xxxxh) . 0[...]

  • Page 65

    Chapter 4 57 System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, the n reboot system. System CMOS checks um bad - Defa ult configuration used RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System timer error RTC battery Run BIOS Setup Utility t[...]

  • Page 66

    58 Chapter 4 Error Message List Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Operating system not foun d Enter Setup and see if fixed disk and driv e A are properly identified. Diskette drive Hard disk drive System board No beep Error[...]

  • Page 67

    Chapter 4 59 InsydeH2O BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Mask able Interrupt (NMI) 04h Get CPU type 06h I nitialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST value[...]

  • Page 68

    60 Chapter 4 45h POST device initialization 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration ag ainst CMOS 49h Initialize PCI bus a nd devices 4Ah I nitialize all video adapters in system 4Bh Q uietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Di splay BIOS copyright notice 50h Display CPU type and speed 51h Initialize EIS[...]

  • Page 69

    Chapter 4 61 8Ah I nitialize Extended BIOS Data Area 8Bh T est and in itialize PS/2 mouse 8Ch Initialize floppy con troller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controlle rs 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-pr ocessor boards 95h Install CD ROM for [...]

  • Page 70

    62 Chapter 4 C5h PnPnd dual CMOS (opti onal) C6h Initialize notebook docking (optiona l) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interru pt E0h I nitialize the chipset E1h I nitialize the bridge E2h I nitialize the CPU E3h I nitialize the system time r E4h I nitialize system I/O E[...]

  • Page 71

    Chapter 4 63 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Indicator-Related Symptoms Power-Related Symptoms Symptom / Err or Action in Sequence LCD backlight doesn' t work LCD is too dark LCD brightness can not be adjuste d LCD contrast cann ot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then rebo[...]

  • Page 72

    64 Chapter 4 PCMCIA-Related Sy mptoms Memory-Related Symp toms Speaker-Rel ated Symptoms Power Management-Related Symp toms The system doesn’t power-off. Power source (battery p ack and power adapter). See “Power System Check” on page 53. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged. See “[...]

  • Page 73

    Chapter 4 65 The system doesn't resu me from hibernation mode. Hard disk connection b oard Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. LCD cover switch System board Battery fuel gauge in Windows doesn’ t go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh batte[...]

  • Page 74

    66 Chapter 4 Peripheral-Related Symptoms Keyboard/Touchpad- Related Symptoms Modem-Related Symptoms NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 68. Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility t[...]

  • Page 75

    Chapter 4 67 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

  • Page 76

    68 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

  • Page 77

    Chapter 5 69 Top View T ravelMate 8471/8431 M/B layo ut and connector location TOP view No. Name Description 1 C N1 CCD cable CNTR 2 C N2 MMB cable CNTR 3 C N3 L VDS cable CNTR 4 C N4 Keyboard CNTR 5 C N5 T ouch Pad FFC CNTR 6 C N6 SSD cable CNTR 7 C N7 Card reader CNTR 8 C N8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audi o board CNTR Jumper and[...]

  • Page 78

    70 Chapter 5 Bottom View Bottom view No. Name Description 1 1 CN9 Battery CNTR 12 CN10 PCI-E socket 13 CN1 1 SIM card so cket 14 CN12 PCI-E socket 15 CN13 Power cable CNTR 16 CN14 L VDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM socket 19 CN19 HDD socket 20 CN20 USB board CNTR 21 U18 South Bri dge 22 U14 North Bridge[...]

  • Page 79

    Chapter 6 71 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T ravelMate 8471 / 8431. Refer to this chapter when ever orderi ng for parts to rep air or for RMA (Return Merchandi se Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information availab le on [...]

  • Page 80

    72 Chapter 6 TravelMate 8471/8431 Exploded Diagram[...]

  • Page 81

    Chapter 6 73[...]

  • Page 82

    74 Chapter 6[...]

  • Page 83

    Chapter 6 75 TravelMate 8471/8431 FRU List Accessory Adapter Battery Board Category Part Name and Description Acer Part No. WIRELESS ANTENNA LEFT 50.TTP0N.010 WIRELESS ANTENNA RIGHT 50.TTP0N.01 1 Category Part Name and Description Acer Part No. ADAPTER DEL T A 65W 19V 1.7X5.5X1 1 YELLOW (ADP-65MH B A) L V5, LF LF AP .06501.027 ADAPTER LITE-ON 65W 1[...]

  • Page 84

    76 Chapter 6 LAN INTEL WLAN 512AG_HMWG SHIRLEY PEAK 5100 MM#897072 KI.SPH01.005 WIRELESS LAN BOARD 512AN_HMWG SHIRLEY PEAK 5100 MM#895373 (HALF MINI-CARD) KI.SPH01.003 Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) NI.23600.046 BLUETOOTH BOARD Foxconn BRM 2046 BT2.1 T60H928.33 BH.21 100.004 TOUCH P AD BOARD 55.TTP0N.001 ODD EJECTION SET 55.TTP 0N.0[...]

  • Page 85

    Chapter 6 77 Cable DC IN BOARD 55.TTP0N.008 TOUCH P AD BUTTON BOARD WO/F P 55.TTP0N.009 TOUCH P AD BUTTON BOARD WO/F P 55.TTP0N.010 HOTKEY BOARD 55.TTP0N.01 1 Category Part Name and Description Acer Part No. POWER CORD 3PIN USA 27.AAMVN.001 POWER CORD 3PIN EUR 27.AAMVN.002 POWER CORD 3PIN SOUTH AFRICA 27.AAMVN.008 POWER CORD 3PIN DENMARK 2 7.AAMVN.[...]

  • Page 86

    78 Chapter 6 Camera SIM CARD BOARD CABLE 50.TTP0N.004 DC IN BOARD CABLE 50.TTP0N.005 DC IN BOARD FFC 50.TTP0N.006 HDD TRANSFER BOARD CABLE 50.TTX0N.010 TOUCH P AD BUTTON BOARD CABLE 20P 50.TTP 0N.007 TOUCH P AD BUTTON BOARD CABLE 12P 50.TTP 0N.008 HOTKEY BOARD CABLE 50.TTP0N.009 LCD CABLE W/CCD CABLE 50.TTP0N.012 LCD CABLE WO/CCD CABLE 50.TTP0N.013[...]

  • Page 87

    Chapter 6 79 CASE/COVER/BRACKET ASSEMBLY Category Part Name and Description Acer Part No. TOUCH P AD BRACKET 60.TTP0N.001 3G COVER 6 0.TTP0N.002 RAM COVER 60.TTP0N.003 HDD COVER 6 0.TTP0N.004 UPPER CASE W/FP 60.TTP0N.005 UPPER CASE WO/FP 60.TTP0N.006 LOWER CASE 60.TTP0N.007 ODD BEZEL 60.TTP0N.008 ODD BRACKET 60.TTP0N.009 HDD HOLDER 42.TLK0N.006 HDD[...]

  • Page 88

    80 Chapter 6 DVD RW DRIVE LCD COVER 14" W/CCD 60.TTP0N.012 LCD BEZEL 14" W/CCD 60.TTP0N.013 LCD COVER 14" WO/CCD 6 0.TTP0N.014 LCD BEZEL 14" WO/CCD 60.TT P0N.015 LCD HINGE R 33.TTP0 N.001 LCD HINGE L 33.TT P0N.002 Category Part Name and Description Acer Part No. ODD TOSHIBA Su per-Mult i DRIVE 9.5m m T r ay DL 8X TS-U633A LF W/O[...]

  • Page 89

    Chapter 6 81 HDD/SSD HEATSINK Category Part Name and Description Acer Part No. HDD 160GB 5400RPM SA T A SEAGA TE ST9160310AS CORSAIR LF F/W:30303 KH.16001.034 HDD TOSHIBA 2.5" 5400RPM 160GB MK1655GSX LIBRA SA T A LF F/W: FG01 1J KH.16004.006 HDD HGST 2.5" 5400RPM 160GB HTS545016B9A300 P ANTHER B SA T A LF F/W:C60F KH.16007.024 HDD 160GB 5[...]

  • Page 90

    82 Chapter 6 KEYBOARD Category Part Name and Description Acer Part No. Keyboard ACER TM4T BAP31 Internal 14 S tandard 88KS Black US International Te x t u r e KB.I140A.167 Keyboard ACER TM4T BAP31 Internal 14 S tandard 88KS Black Arabic T exture KB.I140A.143 Keyboard ACER TM4T BAP31 Internal 14 S tandard 89KS Black Belgium T exture KB.I140A.144 Key[...]

  • Page 91

    Chapter 6 83 LCD MIAN BOARD Keyboard ACER TM4T BAP31 Internal 14 S tandard 93KS Black Japanese T exture KB.I140A.155 Keyboard ACER TM4T BAP31 Internal 14 S tandard 89KS Black Nordic T exture KB.I140A.156 Keyboard ACER TM4T BAP31 Internal 14 S tandard 89KS Black Norwegian T exture KB.I140A.157 Keyboard ACER TM4T BAP31 Internal 14 S tandard 89KS Blac[...]

  • Page 92

    84 Chapter 6 MEMORY MICROPHONE MISCELLANEOUS Category Part Name and Description Acer Part No. Memory NANY A SO-DIMM DDRIII 1066 1GB NT1GC64BH8A1PS-BE LF 64*16 0.07um KN.1GB03.031 SO-DIMM 1GB DDRIII1066 MICRON MT8JSF12864HY -1G1D1 LF KN.1GB04.003 MEMORY SAMSUNG SO-DIMM DDRIII 1066 1GB M471B2873EH1-CF8 LF 64*16 0.055UM KN.1GB0B.028 Memory ELPIDA SO-D[...]

  • Page 93

    Chapter 6 85 SCREW SPEAKER RUBBER HINGE CAP 47.TTP0N.004 NAMEPLA TE TM8471 40.TTP0N.001 NAMEPLA TE TM8431 40.TTP0N.002 Category Part Name and Description Acer Part No. SCREW-I25040M P A TCH 86.PCR0N.002 SCREW M4.5*0.8 86.TTX0N.002 SCREW I M2.5 3MM M 4.5MM 0.8MM NI PAT C H 86.AP50N.001 SCREW M2*3 P A TCH 86.PCR0N.005 SCREW M2.5*9 86.TTP0N.001 SCREW [...]

  • Page 94

    86 Chapter 6[...]