Acer 5737Z manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Acer 5737Z décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Acer 5737Z devrait contenir:
- informations sur les caractéristiques techniques du dispositif Acer 5737Z
- nom du fabricant et année de fabrication Acer 5737Z
- instructions d'utilisation, de réglage et d’entretien de l'équipement Acer 5737Z
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Acer 5737Z ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Acer 5737Z et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Acer en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Acer 5737Z, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Acer 5737Z, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Acer 5737Z. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Aspire 5737Z Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

  • Page 2

    II Revision History Please refer to the table below for the updates ma de on Aspire 5737Z Series service guide. Date Chapter Up date s[...]

  • Page 3

    III Copyright Copyright © 2008 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without th[...]

  • Page 4

    IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

  • Page 5

    V Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product c[...]

  • Page 6

    VI[...]

  • Page 7

    VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . .[...]

  • Page 8

    VIII T able of Contents Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the TouchPad Bra cket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Remov[...]

  • Page 9

    IX T able of Contents TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 24 Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 10

    X T able of Contents[...]

  • Page 11

    Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: Operating System • Genuine Windows® Vista™ Platform • Intel® Core™ 2 Duo processor* • Intel® Pentium® dual-core pr ocessor* • NVIDIA® nFo r ce ® MC P79 MX • Acer InviLink™ Nplify™ 802.1 1b/g/Draft-N* • Acer InviLink™ 8[...]

  • Page 12

    2 Chapter 1 Dimensions and Weight • 383 (W) x 250 (D) x 26/37 (H) mm (14.93 x 9 .75x 1.01/1.44 inches) • 2.92kg (6.45 lbs.) with 6-cell battery Communication • Acer Video Confer ence, featurin g: • Integrated Acer Crystal Eye webcam* • Acer PureZone technology* • Optional Acer Xpress V oIP phone* • WLAN: • Acer InviLink™ Nplif y?[...]

  • Page 13

    Chapter 1 3 Environment • T emperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * d enote only selected mode ls. NOTE: The specifications listed above are for refe re nce onl y . The exact confi guration of yo[...]

  • Page 14

    4 Chapter 1 System Block Diagram Thermal Sensor ADT7421 CRT LCD Conn. Fan Control Mobile Penryn uFCPGA-478 CPU FSB 800/1066MHz H_A#(3..35) H_D#(0..63) FCBGA 1437 nVIDIA MCP79 (MX/MH) LPC BUS HP/SPDIF PCI-E BUS Gen2 SATA HDD MDC V1.5 LS-4681P- SW/B SATA ODD DDR3-SO-DIMM X2 DDR3 1333Mhz Dual Channel SATA2 USB port 0 USB connx1 Charger RTC BAT. DC/DC [...]

  • Page 15

    Chapter 1 5 Your Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . Front View No. Icon Item Description 1 Acer Crystal Ey e webcam Web camera for video communication (for selected models). 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LC[...]

  • Page 16

    6 Chapter 1 NOTE: 1 The Power and Battery indicators are visibl e eve n when the computer cover is closed Closed Front View 10 Power 1 Indicates the computer's power status. Battery 1 Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC[...]

  • Page 17

    Chapter 1 7 Rear View Left View No. Item Description 1 V entila tio n slots Enable the computer to stay cool, even after prolonged use. No. Icon Item Description 1 DC-in jack Connects to an AC adapter 2 Ethernet (RJ-4 5) port Connects to an Ethernet 10/100-based network. 3 External display (VGA) port Connects to a display device (e.g. external moni[...]

  • Page 18

    8 Chapter 1 Right View No. Icon Item Description 1 USB 2.0 po rts Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject h[...]

  • Page 19

    Chapter 1 9 Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 Memory compartment Houses the computer's main memory . 5 Battery lock Locks the battery in position. 6 V[...]

  • Page 20

    10 Chapter 1 Indicators The computer has several easy-to-read status indicators . The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Chargi ng: The light shows amber when the battery is charging. 2. Fully ch arg ed: The light shows green when in AC mode. Icon Functi on Description Power Indicates the computer&ap[...]

  • Page 21

    Chapter 1 11 TouchPad Basics (with fingerprint reader) The following items show you how to use the T ouchP ad with Acer Bio-Protection fi ng e rprint reade r : • Move your finger across the touchpad (1) to move the cursor . • Press the left (2) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. T[...]

  • Page 22

    12 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, fun ction and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated[...]

  • Page 23

    Chapter 1 13 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart men[...]

  • Page 24

    14 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Functi on Description <Fn> + <F1>[...]

  • Page 25

    Chapter 1 15 Special Key Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-center o f the keyboard . NOTE: Note : Some fonts and software do not support the E[...]

  • Page 26

    16 Chapter 1 Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual monitor featu r e of the note book, firs t ensure that the second moni tor is connected, then select St art, Control Panel, Display and click on Settings . Select the secondary monitor (2) icon[...]

  • Page 27

    Chapter 1 17 Hardware Specifications and Configurations Processor Processor Specifications Tj85 CPU Fan T rue V al ue T able • Throttling on=80° Off=77° • H/W shutdown at 85~90° Tj90 CPU Fan T rue V al ue T able • Throttling on=85° Off=82° • H/W shutdown at 85~90° Tj100 CPU Fan T rue V alue T able • Throttling on=97° Off=90° • H[...]

  • Page 28

    18 Chapter 1 BIOS System Memory Item Specification BIOS vendor Phoenix BIOS V ersion v0.08 BIOS ROM type Flash ROM BIOS ROM size 1 MB Supported protocols • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • V arious hot-keys for system control • Support SMBIOS 2.3,PCI2.2 • DMI utility for BIOS seria[...]

  • Page 29

    Chapter 1 19 Memory Combinations NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. LAN Interface Wireless Module 802.1 1b/g Slot 1 Slot 2 T otal Memory 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB[...]

  • Page 30

    20 Chapter 1 Hard Disk Drive Interface Item Sp ecification V endor & Model Name Segate ST9250827AS Segate ST9160310AS To s h i b a MK3252GSX Hitachi 5K350-320 5K350-250 WD WD1600BEVT Capacity (GB) 250 160 320 320, 250 160 Bytes per sector 512 512 512 512 512 Data heads 4 2 4 4, 4 or 3 2 Drive Format Disks 2 1 2 2, 2 1 S pindle speed (RPM) 5400 [...]

  • Page 31

    Chapter 1 21 Super-Multi Driv e Module Audio Interface Item Specification V endor & model name HLDS G T10N Performance S pecification With CD Diskette With DVD Diskette T ransfer rate (MB/sec) Sustained: 3,600 KB/s (24x) max. Sustained: 1 1.08 Mbytes/s (8x) max. Buffer Memory 2 MB Interface SA T A Applicable disc formats • DVD-ROM: • 4.7GB [...]

  • Page 32

    22 Chapter 1 System Board Major Chips Keyboard Battery LCD 15. 6" HD Item Controller Core logic nVidia MCP79MX LAN Broadcom 5764 WLAN Atheros AR5B91 Audio Codec Realtek Audio Codec ALC888S Keyboard LPC interface Item Specification Keyboard controller LPC interface T otal number of keypads 105/106 Windows logo key Y es Internal & external k[...]

  • Page 33

    Chapter 2 23 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

  • Page 34

    24 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system. CPU S p eed This field shows the speed of the CPU. HDD Model Name This field shows the mode[...]

  • Page 35

    Chapter 2 25 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Pa[...]

  • Page 36

    26 Chapter 2 Advanced The Advanced screen allows the user to c onfigu re the various advanced BIOS options. IMPORT ANT : Making incorrect settings to item s on these pages may cause the system to malfunction. Unless you have experience adjus ti ng these items, we re commend that you leave these setti ngs at the default values. If making settings to[...]

  • Page 37

    Chapter 2 27 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries befo re the sys[...]

  • Page 38

    28 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Ente r New Password” field. The password length can not exceeds 8 alphan[...]

  • Page 39

    Chapter 2 29 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current passw or d in the Enter Curr en t Pa ssw or d field and press Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm Ne[...]

  • Page 40

    30 Chapter 2 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay . PhoenixBIOS Setup Utility Item Specific Help Use < > or < > to select a device, then press <F6> to mo[...]

  • Page 41

    Chapter 2 31 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your chan ges to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup D[...]

  • Page 42

    32 Chapter 2 BIOS Flash Utilities The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you s[...]

  • Page 43

    Chapter 2 33 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: IMPORT ANT : Use USB KEY , USB HDD, DVD-RW , and HDDs that can boot to DOS mode. 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order , for example, if using USB HDD to Update BIOS, move USB HDD to position 1. 3[...]

  • Page 44

    34 Chapter 2 The Flash Image update begins as shown . 4. In flash BI OS, the me ssage Please do not remo ve AC Power Source displays. Flash is complete when the message Flash progra mming complete displays.[...]

  • Page 45

    Chapter 2 35 WinFlash Utility IMPORT ANT : Based on BIOS V1.00 to release WinFlash32.zip and Wi nFlash64.zip. WinFlash3 2.zi p package for X86 system and WinFlash64 .zip package for X64 system. IMPORT ANT : Ensure only one *.wph file is prese nt in the destination directory when using flash32 .exe. If more than one file is present the computer will[...]

  • Page 46

    36 Chapter 2 A progress screen displays. 5. Click Flash BIOS to begin. Progress is displayed on screen. 6. When the process is complete, the system reboots automatically .[...]

  • Page 47

    Chapter 2 37 Remove HDD/BIOS Password Utilities This section provide you with remo ving HDD /BIOS password method: Remove HDD Password: If you key in the wrong HDD password three time, HDD p assword error code displays on the screen. NOTE: Record the code in [ ] for use during unlocking. T o reset the HDD p assword, perform the following step s: 1.[...]

  • Page 48

    38 Chapter 2 Removing BIOS Passw or ds: If you key in the wrong Supervisor Password three time s, System Disabled displa ys on the screen. See the image below . T o reset the BIOS pa ssword, run BIOS_PW .EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list.[...]

  • Page 49

    Chapter 2 39 3. Reboot the system and key in the selected string (qjjg9vy , 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords T o clear the password, perform the following steps: 1. From a D OS prompt , Execute clnpwd.exe 2. Press 1, 2, or 3 to clea n the desired password shown o n the screen. The onscreen message determines whether[...]

  • Page 50

    40 Chapter 2 Using DMITools The DMI (Desktop Manag ement Interface) T ool copies BI OS information to eep rom to be used in the DMI pool for hardware management. When the BIOS dis plays V erifying DMI pool dat a it is checking the table corre lates wi th the hardware before sending to the operating system (Windows, etc.). T o update the DMI Pool, p[...]

  • Page 51

    Chapter 3 41 Machine Disassembly and Replacement IMPORT ANT : The outside housing and color may vary from the mass produced model. This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , you need the follow ing tool s: ?[...]

  • Page 52

    42 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, st able surface. 4. Remove the batte[...]

  • Page 53

    Chapter 3 43 External Module Disassembly Process IMPORT ANT : The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g . For examp[...]

  • Page 54

    44 Chapter 3 Removing the Battery Pack 1. T urn the computer over . 2. Slide the batte ry lock to the unlocked po si ti o n. 3. Slide and hold the battery rel ease latch to the release po sition (1), then lift out the battery pack from the main unit (2). 1 2[...]

  • Page 55

    Chapter 3 45 Removing the SD Dummy Card 1. Push the SD dummy card all the way in to eject it . 2. Pull the card out from the slot.[...]

  • Page 56

    46 Chapter 3 Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. Loosen the fo ur captive screws from the Memory and HDD covers. 3. Carefully open the Memory cover . 4. Remove the HDD cover as shown. HDD Cover Memory Cover[...]

  • Page 57

    Chapter 3 47 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the screw securing the ODD module. 3. Pull the ODD module o ut of the chassis. Ste p Size Quantity Screw T ype ODD Module M2.5*8 1[...]

  • Page 58

    48 Chapter 3 4. Remove the three screws securing the ODD bracket and re move the ODD bracket from the optical disk drive module. 5. Insert a pin in the eject hole of the ODD to eject th e ODD tray . Ste p Size Quantity Screw T ype ODD Bracket M2*3 2[...]

  • Page 59

    Chapter 3 49 6. Press down on the locking catch to release the ODD cover and remove.[...]

  • Page 60

    50 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover , 3. Use the pull-tab to disconnect the HDD from the interface connector . 4. Lift the hard disk dr ive module out of the bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of i[...]

  • Page 61

    Chapter 3 51 5. Remove the four screws securing the hard disk to the carrier in reverse numerical orde r , from 4 to 1. 6. Remove the HDD from the carrier . Ste p Size Quantity Screw T ype HDD Carrier M3*3 4[...]

  • Page 62

    52 Chapter 3 Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lo wer Covers” on page 46. 3. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the seco nd DIMM module if present.[...]

  • Page 63

    Chapter 3 53 Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover . See “Removing the Lower Covers” on page 46. 3. Disconnect the antenna cables from the WL AN board. IMPORT ANT : The black cable attaches to th e J3 terminal and the white cable a ttaches to the J2 terminal. The gray cable is not[...]

  • Page 64

    54 Chapter 3 5. Detach the WLAN board from the WLAN socket. NOTE: When reattaching the antennas, ensure th e cables are tucked into the chassis to prevent dama ge.[...]

  • Page 65

    Chapter 3 55 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Quantity Part No. Switch Cover M2.5*3 1 86.AZ802.006 Function Board M2.5*3 1 86.AZ802.006 LCD Module M2.5*8 4 86.AZ802.007 M2.5*6 2 86.AZ802.003 Upper Cover M2.5*8 9 86.AZ802.007 M2.5*6 10 86.AZ802.003 M2.5*3 2 86.AZ802.006 T ouchPad Bracket M2*3 2 86.A[...]

  • Page 66

    56 Chapter 3 Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover ma y cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover . 1. See “Removing the Battery Pack” on page 44. 2. Remove the single securing screw from the battery bay . NOTE: The Switch Cover securing scre[...]

  • Page 67

    Chapter 3 57 4. Work along the front edge of the Switch Cove r , lifting gently away from the chassis. 5. Lift the Switch Cover clear of the chassis.[...]

  • Page 68

    58 Chapter 3 Removing the Keyboard 1. See “Removing the Switch Cover” on page 56. 2. Lift the keyboard as shown to clear the securing clips on the edges. 3. Move the keyboard toward the LCD screen to ex pose the FF C cable. 4. Open the cable retainer and disconnect the FFC ca ble from the mainboard. 5. Lift the keyboard clear of the chassis.[...]

  • Page 69

    Chapter 3 59 Removing the Function Board 1. See “Removing the Keyboard ” on page 58. 2. Remove the single securing screw from the Function Board. 3. Open the cable retainer and disconnect the FFC ca ble from the mainboard. 4. Lift the FFC cable away from the chassis to disengage the adhesive strips. Ste p Size Quantity Screw T ype Function Boar[...]

  • Page 70

    60 Chapter 3 5. Lift the Function Board using plastic tweezers and gently pry th e rear edge out of the chassis. 6. Lift the Function Board clear of the chassis.[...]

  • Page 71

    Chapter 3 61 Removing the LCD Module 1. See “Removing the WLAN Module” on page 53. 2. See “Removing the Keyboard ” on page 58. 3. T urn the computer over . Remo ve the two se curing screws from the bottom of the chassis. 4. Remove the Antenna Cables from the cable channe l as shown. IMPORT ANT : Ensure that the cables are free of all cable [...]

  • Page 72

    62 Chapter 3 5. T urn the computer over and remove the ad hesive tape securing the cabl es in place. 6. Remove the cables from the cable channel as shown. 7. Gently pull the cables through from the underside of the chassis.[...]

  • Page 73

    Chapter 3 63 8. Remove the cables from the remaining cable cl ips. 9. Disconnect the Microphone connector from the Mainboard an d remove the ca ble from the channel. 10. Disconnect the LCD power conn ector from the Mainboard and remove the cable fro m the channel.[...]

  • Page 74

    64 Chapter 3 11 . Once all the LCD cabl es are removed, the chassis appears as shown. 12. Remove the four securing screws (t wo each side) from the LCD module. Ste p Size Quantity Screw T ype LCD Module (red callout) M2.5*8 2 LCD Module (green callout) M2.5*6 2[...]

  • Page 75

    Chapter 3 65 13. Carefully remove the LCD module from th e chassis.[...]

  • Page 76

    66 Chapter 3 Removing the Upper Cover 1. See “Removing the LCD Module” on page 61. 2. T urn the computer over . Remo ve the nine screws on the bottom panel. 3. T urn the computer over . Disco nnect the fo llowing three cables from the Ma inboard. Ste p Size Quantity Screw T ype Upper Cover M2.5*8 9 AB C[...]

  • Page 77

    Chapter 3 67 NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFC cables whenever available to prevent da ma ge. 4. Disconnect A as sho wn. 5. Disconnect B as shown. 6. Release the locking latch and remove th e FF C cable as shown.[...]

  • Page 78

    68 Chapter 3 7. Remove the twelve screws from the Upper Cover as shown. 8. S tarting on the lower right side of the casing , pry th e upper and lower covers apart as shown. Ste p Size Quantity Screw T ype Upper Cover (red callout) M2.5*6 10 Upper Cover (green callout) M2.5*3 2[...]

  • Page 79

    Chapter 3 69 9. Work along the casing toward the back and left, prying ap art the casing. 10. Remove the Upper Cover as shown.[...]

  • Page 80

    70 Chapter 3 Removing the TouchPad Bracket NOTE: The T ouchPad cannot removed from the Upper Co ver . Replace the entire Up per Cover if the T ouchPad malfunctions. 1. See “Removing the Upper Cove r” on page 66. 2. Release the FFC locking latch and remove the T ouchPad FF C from the ch assis. 3. Remove the two screws from T ouchPad bracket. Ste[...]

  • Page 81

    Chapter 3 71 4. Lift the back edge of the T ouchPad bracket first to clear th e securing clips and remove it as shown.[...]

  • Page 82

    72 Chapter 3 Removing the Left Speaker Module 1. See “Removing the Upper Cove r” on page 66. 2. Remove the two securing screws from the module. 3. Remove the adhesive tape as shown. 4. Lift the Left S peaker Module upward to remove it from the chassis. Ste p Size Quantity Screw T ype Left S peaker Module M2.5*3 2[...]

  • Page 83

    Chapter 3 73 Removing the Right Speaker Module 1. See “Removing the Upper Cove r” on page 66. 2. Remove the single securing screws from the Right S peaker Module. 3. Remove the Right S peaker Module from the chassis as shown. Ste p Size Quantity Screw T ype Right S peaker Module M2.5*6 1[...]

  • Page 84

    74 Chapter 3 Removing the USB Board 1. See “Removing the Upper Cove r” on page 66. 2. Disconnect the USB cable from the USB Board. 3. Remove the single securing screw from the board. 4. Remove the board from the chassis. Ste p Size Quantity Screw T ype USB Board M2.5*6 1[...]

  • Page 85

    Chapter 3 75 Removing the Bluetooth Module 1. See “Removing the Upper Cove r” on page 66. 2. Disconnect the Bluetooth cabl e from the Bluetooth Module. 3. Lift the module clear of the chassis.[...]

  • Page 86

    76 Chapter 3 Removing the Mainboard 1. See “Removing the Upper Cove r” on page 66. 2. Disconnect the USB cable from the Mainboard. 3. Disconnect the Bluetooth cabl e from the Bluetooth Module. 4. Remove the three securing screws from the Mainboard. Ste p Size Quantity Screw T ype Mainboard M2.5*5 3[...]

  • Page 87

    Chapter 3 77 5. Pivot the Mainboard upward and remove it from the chassis, right side first. Place the Mainboard on a clean, dust-free surface. 6. T urn the Mainboard over and di sconnect the Bluetooth cable .[...]

  • Page 88

    78 Chapter 3 Removing the Thermal Module 1. See “Removing the Mainboard” on page 76. 2. Disconnect the fan cable from the Mainboard. 3. Remove the four securing screws (i n reverse numerical order from screw 4 to screw 1) from the Thermal Module. 4. Using both hands, lift the Thermal Module clear of the Mainboard. Ste p Size Quantity Screw T yp[...]

  • Page 89

    Chapter 3 79 Removing the CPU 1. See “Removing the Therma l Module ” on page 78. 2. T urn the securing screw 180° to release the CPU from the socket. 3. Remove the CPU from the socket as shown. IMPORT ANT : The pins on the undersi de of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, d ry surf[...]

  • Page 90

    80 Chapter 3 Removing the RTC Battery IMPORT ANT : Follow local regulations fo r disposal of all batteries. The RTC Battery is soldered to the Mainboard. T o replace the battery , solder the new battery to the connections shown.[...]

  • Page 91

    Chapter 3 81 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Ste p Screw Quantity Part No. LCD Bezel M2.5*6 4 86 .AZ 802.003 Inverter Board M2.5*6 1 86.AZ802 .003 LCD Panel M 2.5*6 2 86.AZ802 .003 LCD Brackets M2 *3 8 86.AZ802.002 Rem ove Inverter Boar d Rem ove LCD Pane l Rem ove LCD B ez e l Rem ove LCD FPC C ab le Remo[...]

  • Page 92

    82 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 61. 2. Remove the two upper and two lower bezel screw ca ps and screws. NOTE: The two center caps are protection only and do not cover screws. 3. S t arting from the lower right side of the bezel, pry the beze l upwards and away from the panel. Move al ong the top and [...]

  • Page 93

    Chapter 3 83 Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 82. 2. Remove the single securing screw from the Inverter Board. 3. Disconnect the right Inverter Board cabl e as shown. 4. Disconnect the left Inverter Board cable as shown. Ste p Size Quantity Screw T ype Inverter Board M2.5*6 1[...]

  • Page 94

    84 Chapter 3 5. Remove the Inverter Board from the LCD module.[...]

  • Page 95

    Chapter 3 85 Removing the Camera Module 1. See “Removing the LCD Panel” on page 86. 2. Disconnect the camera cable. 3. Remove the Camera from the module.[...]

  • Page 96

    86 Chapter 3 Removing the LCD Panel 1. See “Removing the Inverter Board” on page 83. 2. Disconnect the camera cable. 3. Remove the two securing screws from the LCD Panel. 4. Remove the adhesive tapes securing the Inve rte r cables to the module. Ste p Size Quantity Screw T ype LCD Panel M2.5*6 2[...]

  • Page 97

    Chapter 3 87 5. Lift the LCD Panel clear of the module. The LCD Module appears as follows when the LCD Panel is removed.[...]

  • Page 98

    88 Chapter 3 Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 86. 2. Remove the eight securing screws (four on each side) from the LCD Panel brackets. 3. Remove the LCD brackets by pulling away from the LCD Panel. 4. T urn the LCD panel over to expose the rear . 5. Lift the adhesive protector and d isc onnect the [...]

  • Page 99

    Chapter 3 89 Removing the Microphone Module 1. See “Removing the LCD Panel” on page 86. 2. Remove the strips holding the microphone cable in pl ace. Ensu re the cable is free from obstructions. 3. Lift the Microphone Module clear of the module.[...]

  • Page 100

    90 Chapter 3 Removing the Antennas 1. See “Removing the LCD Panel” on page 86. 2. Remove the strips holding the anten na cables in place. Ensure the c ables are free from obstructions. 3. Remove the adhesive tape and lift the left side antenna from the LCD module as shown. 4. Remove the adhesive tape and lift the left side antenna from the LCD [...]

  • Page 101

    Chapter 3 91 LCD Module Reassembly Procedure Replacing the MIC and Antennas 1. Place the Microphone Mo dule in the LCD Module as shown. 2. Run the cable as shown and secure it using the adhesive tabs. 3. Replace the left and right antennas as shown. Ensure that th e locating pin on each antenna i s correctly seated. Press down on the adhesi ve pads[...]

  • Page 102

    92 Chapter 3 6. Replace the right antenna cables (black and gray) as shown. Ensure tha t the cables are i nserted along the cable channel and secured under each adhesive tab strip. 7. Ensure the antenna and MIC cables pass through the hinge well as shown to avoid trapping. NOTE: The LCD Module appears as shown whe n the MIC and Antenn as are replac[...]

  • Page 103

    Chapter 3 93 Replacing the LCD Panel 1. Insert the LCD Panel cable into the LCD Panel connector as shown. 2. Replace the adhesi ve strip securing the connector in place. 3. Align the LCD brackets with the screw holes on the panel . S tarting with th e top most screws (ma rked with U ) replace the eight screws (four on each side) in the brackets as [...]

  • Page 104

    94 Chapter 3 Replacing the Camera Replacing the Inverter 1. Place the camer a in the LCD Modu le. 2. Connect the cable to the camera module. 1. Place the Inverter in the LCD Module as shown. 2. Con nect the left side inverter cable. 3. Connect the right side inverter cable. NOTE: Lift the Inverter slightly to connect th e ca ble if necessary . 4. R[...]

  • Page 105

    Chapter 3 95 Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down the edg es until there are no gaps between the bezel and the LCD Module. IMPORT ANT : Ensure that the LCD cables pass through th e hinge wells and are not trapped by the bezel. 2. Replace the four screws and the rubber screw caps provided.[...]

  • Page 106

    96 Chapter 3 Main Module Reassembly Procedure Replacing the CPU IMPORT ANT : The CPU has a Pin1 locator that must be pos ition ed corresponding to the marker on the CPU socket. 1. Carefully turn the mainboard upside down (CPU side up), and place the CPU into the CPU socket as shown, taking note of the Pin1 locator . 2. Gently close the socket lever[...]

  • Page 107

    Chapter 3 97 Replacing the Thermal Module IMPORT ANT : Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease type s are approved for use: • Silmore GP50 • Honeywell PC M4 5F -SP • ShinEtsu 7762 The following thermal pads are approved for use: • Eapus XR-PE 1. [...]

  • Page 108

    98 Chapter 3 Replacing the Mainboard Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the Mainboard. 2. T urn the Mainboard over and place it in the chassis, left side first to insert t he I/O ports correctly . 3. Rotate the Mainboard downward into position. 1. Place the Bluetooth Module in the Mainboa rd bay . 2. Connect the Blueto[...]

  • Page 109

    Chapter 3 99 Replacing the USB Board 1. Place the USB Board in the Mainboard bay . 2. Replace the single securing screw as sh own. 3. Connect the USB cable to the Mainb oard. 4. Ensu re that the USB cable runs along the cable channel as shown. 5. Connect the USB cable to the USB Board.[...]

  • Page 110

    100 Chapter 3 Replacing the Right Speaker Module Replacing the Left Speaker Module 1. Place the Right S peaker Module in the chassis as shown. 2. Replace the si ngle securing screw . 3. Run the cable as shown along th e chassis and on to the Mainboard. 1. Place the Left S peaker Module in the Upper Cover as shown. 2. Replace the adhesive strip to h[...]

  • Page 111

    Chapter 3 101 3. Replace the two securing screws.[...]

  • Page 112

    102 Chapter 3 Replacing the TouchPad Bracket 1. Replace the T ouchPad bracket bottom edge first to engage the securing clips. 2. Rota te the brack et down on to the upp er case. 3. Replace the two securi ng screws. 4. Insert the T ouchPa d FFC into the con nector . 5. Close the locking latch on the connector and press down as indicated (red callo u[...]

  • Page 113

    Chapter 3 103 Replacing the Upper Case 1. Place the upper case on the lower case front edge first. 2. Lower the case into position, as shown, and press do wn around the edges to secure it in place.[...]

  • Page 114

    104 Chapter 3 3. Replace the twelve screws in the Upper Cove r as shown. NOTE: The red callouts are M2.5*6 screws and green callouts are M2.5*3 screws. 4. Connect the following three cables to the Mainbo ard. AB C[...]

  • Page 115

    Chapter 3 105 5. Connect A as shown. 6. Connect B as shown. 7. Insert the FFC cable and close the locki ng latch. 8. T urn the computer over and replace the nine screws as shown.[...]

  • Page 116

    106 Chapter 3 Replacing the LCD Module 1. Align the LCD hinge s with the lower case and replace the LCD module. 2. Replace the four securing screws (two each side), starting with the left side hinge. NOTE: T wo different screw si zes are used to se cure the LCD module in place. The red call outs require M2.5*8 screws and the green callo uts require[...]

  • Page 117

    Chapter 3 107 5. Run the LCD power cable along the cable channel as shown using all available cable cl ips. 6. Connect the power cable to the Ma inboard as shown. 7. Push the antenna cables through th e chassis and pu ll them all the way th rough from the underside. 8. Run the right side cables along the cable channe l as shown, using all available[...]

  • Page 118

    108 Chapter 3 10. Ensure that the cables are securely clipped and are not tra ppe d in the hinge wells. 11 . Place the antenna cabl es in the cable channel as shown using all available cable clips. 12. Replace the adhesive strip to secure the cables in place. 13. T urn the computer over and Run the antenna cable along the cabl e channel using all t[...]

  • Page 119

    Chapter 3 109 14. Ensure that the cables run along the channel and are easil y accessible from the WLAN bay . 15. Replace the two securing screws as shown.[...]

  • Page 120

    11 0 Chapter 3 Replacing the Function Board IMPORT ANT : The Function Board must be inserted right side first, paying pa rticular attention to the locating pin shown. 1. Insert the Function Board right side first as shown. 2. Lower the board in to the chassis as shown. En sure that the locating pin is correctly inserted. 3. Press down on the FFC as[...]

  • Page 121

    Chapter 3 111 Replacing the Keyboard 1. Reconnect keyboard FFC to the mainbo ard, and secure the locking latch. 2. Slide the keyboard away from the LCD scre en to engage the securing tabs on the keyboard . 3. Press down around the edges of the Keyb oard to secure it in place.[...]

  • Page 122

    11 2 Chapter 3 Replacing the Switch Cover Replacing the WLAN Module 1. Place the Switch Cover left side first on to the upper case as shown. 2. Press down on the sides of the cover to secure it in place. 3. Press down the centre of th e cover to secure it in place. 4. Turn the computer over and secure the single securing screw . NOTE: The Switch Co[...]

  • Page 123

    Chapter 3 11 3 3. Connect the two antenna cables to the module. NOTE: The black antenna cable connects to the upper terminal and the white a ntenna cable to the lower terminal. 4. T uck the gray cable down the side of the WLAN Module, as shown, to avoid trapping.[...]

  • Page 124

    11 4 Chapter 3 Replacing the DIMM Modules Replacing the Hard Disk Drive Module 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place. 1. Place the HDD in the HDD carrier . 2. Replace the four screws to secure the carrier . 3. Insert the HDD, interface side first, a nd lower it into place. 4. Slide the HDD in the directi[...]

  • Page 125

    Chapter 3 11 5 Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on th e ne w OD D Mo dule. 2. Press the cover into the tray , bo ttom edge first, to secure. 3. Secure ODD bracket with two screws. 4. Slide the mo dule in to the chassis and press until the module is flush with the chassis. 5. Replace the sing[...]

  • Page 126

    11 6 Chapter 3 Replacing the Lower Covers 1. Replace the Memory Cover back edge first as shown. 2. Press down th e left side as shown. IMPORT ANT : Ensure th at the all the securing tabs are correctly located in the casing. 3. Secure the four captive screws. HDD Cover Memory Cover[...]

  • Page 127

    Chapter 3 11 7 Replacing the SD Dummy Card Push the SD Dummy into the slot until an audible c lick indicates that the card is correctly inserted. Replacing the Battery 1. Slide and hol d the battery rele ase latch to the release po sition (1) , insert t he battery pack an d press down (2). 2. Slide the battery lock in the direction shown to secure [...]

  • Page 128

    11 8 Chapter 3[...]

  • Page 129

    Chapter 4 11 9 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. [...]

  • Page 130

    120 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly c[...]

  • Page 131

    Chapter 4 121 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On[...]

  • Page 132

    122 Chapter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the proble m. 1. Reboot the computer . 2. If permanent vertical/h orizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 3. If extensive p[...]

  • Page 133

    Chapter 4 123 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the pro blem. Do not replace a non-defective FRUs:[...]

  • Page 134

    124 Chapter 4 TouchPad Failure If the To u c h P a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs:[...]

  • Page 135

    Chapter 4 125 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are no[...]

  • Page 136

    126 Chapter 4 Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Mic rophones do no op erate correctl y , perform the following actions one at a time to correct the problem. 1. Check that th[...]

  • Page 137

    Chapter 4 127 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac ti ons one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista S tartup Repair Utility: a. insert the Wind[...]

  • Page 138

    128 Chapter 4 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn cor[...]

  • Page 139

    Chapter 4 129 a. Double-click lDE A T A/A T API controllers . If a device displa ys a down arrow , right-cl ick on the device and click Enable . b. Double-click DVD/C D-RO M dri ves . If the device displays a down arrow , right-click on the device and click Enable . c. Check that th ere are no yellow exc l amation marks against the items in l D E A[...]

  • Page 140

    130 Chapter 4 b. Double-click IDE A T A/A T API controllers , then right-click A T A Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK . d. Repeat for the other A T A Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing act[...]

  • Page 141

    Chapter 4 131 Modem Function Failure If the internal Modem fails, perform the followin g actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform th e following actions one at a time to correct th e probl em. Do not replace a non- defective FRUs: START RJ-11 well conne c[...]

  • Page 142

    132 Chapter 4 Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse uses a wireless[...]

  • Page 143

    Chapter 4 133 • No hardware is listed under Other Devices. 13. If the Issue is still not resolved, see “Online Support Information” on page 175. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or S peake rs, PCI Express Card, 5-in-1 Card Reader or V olume Wheel fail, perform the following general steps to correct the problem. D[...]

  • Page 144

    134 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

  • Page 145

    Chapter 4 135 Post Codes These tables describe the POST code s and descriptions durin g th e POST . Chipset POST Codes The following table details the chipset POST codes and functions used in the POST . Code Beep s POST Routine Description 02h V erify Rea l Mo de 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardwa[...]

  • Page 146

    136 Chapter 4 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 42h Initialize interrupt vectors 45h POST device initialization 46h 2 -1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all vide o adapters in system 4Bh QuietBoot s[...]

  • Page 147

    Chapter 4 137 87h Configure Motherboard Configurable Devices (optional) 88h Initialize BIOS Data Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh T est and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Ini ti a l iz e hard-disk cont rollers 91h Ini[...]

  • Page 148

    138 Chapter 4 * If the BIOS detect s error 2C, 2E, or 30 (base 512K RAM error), it di splays an additional word-bitmap (xxxx) indicating the address line or bi ts that failed. For example, 2C 0002 means address line 1 (bit one set) has failed. 2E 1020 means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16 bits. Note that error 30 [...]

  • Page 149

    Chapter 5 139 Jumper and Connector Locations Top View Item Description Item Description JL VDS1 L VDS Conn. JFP1 Finger Printer Board Conn. PJP1 DC-in Cable Conn. JMIC2 Internal digital Mic. Conn. JRJ45 RJ45 Conn. JP16 Function Board Conn . JSPK1 Internal S peaker Conn. (Left) JSA T A1 SA T A OD D Conn. JSKP2 Internal S peaker Conn. (Right) JP1 USB[...]

  • Page 150

    140 Chapter 5 Bottom View Item Description JF AN1 F AN Conn. JDDR2 DDR3 SO-DIMM Slot JSA T A2 SA T A HDD Conn . JDIMM1 SO-DIMM Slot (WLAN) JCPU1 CPU Socket JBT 1 Bluetooth Conn. JREAD1 Card Reader Conn. U30 Chipset MCP79MX PJP2 Battery connector U34 Amplifier AP A2051 JDDR1 DDR3 SO-DIMM Slot[...]

  • Page 151

    Chapter 5 141 Clearing Password Check and BIOS Recovery This section provide you the standard operating proce dures of clearing password and BIOS recovery for Aspire 5737Z Series. Aspire 5737Z Series provid es one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery . Clearing Password Check Hardwar[...]

  • Page 152

    142 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

  • Page 153

    Chapter 5 143 Steps for BIOS Recovery by Crisis Disk: Before doing this, a Crisis Diskette should be prepared r eady in hand . The Crisis Diskette could be made b y executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1. Power Off failed system. 2. Attach a USB floppy drive to the failed system. 3. Copy xx[...]

  • Page 154

    144 Chapter 5 7. Click the (N) button w hen prompted to complete the process. 8. Insert the Crisis Disk in to the USB floppy drive attached to the BI OS flash failed system. 9. In the power-off state, unplug th e AC power and h old Fn+Esc then plug the AC power in. 10. Press the Power button. The system powers on and the Crisis BIOS Recovery proces[...]

  • Page 155

    Chapter 6 145 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Re pl aceable Unit) listing in global configurations of Aspire 5737Z Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date[...]

  • Page 156

    146 Chapter 6 Aspire 5737Z Series Exploded Diagrams Main Assembly No. Description Acer P/N No. Description Acer P/N 1 S trip Cover 60.AZ802.001 6 Thermal Module 60.AZ802.00 6 2 Keyboard KB.I1700.004 7 Lower Case 60.AZ802.003 3 Upper Case 60.AZ802.002 8 HDD Cover 42.AZ802.001 4 F/P Reader 55.AZA02.001 9 Memory Cover 42.AZ802.0 02 5 Mainboard MB.AZ70[...]

  • Page 157

    Chapter 6 147 LCD Panel No. Description Acer P/N No. Description Acer P/N 1 LCD Bezel 60.AZA02.002 7 LCD Cover 60.AZ802.004 2 LCD Panel 6M.AZA02.001 8 L CD Bracket_R 3 3.AZ 802.004 3 LCD Cable 50.AZ802.004 9 Antenna_ R 50.AZ802.005 4 LCD Bracket_L 33.AZ802.004 1 0 MIC Cable 23.AZ 80 2.002 5 Antenna_L 50.AZ 802.006 1 1 Inverter 19.AZ802.001 6 Camera[...]

  • Page 158

    148 Chapter 6 Aspire 5737Z Series FRU List Category Description Acer P/N Adapter ADAPTER 65W 3PIN DFJ DEL T A AP .06501.022 ADAPTER 65W 3PIN A C-OK065B13 LFFLICKER HIPRO AP .0650A.01 1 ADAPTER 65W 3PIN BFJG OBL DEL T A AP .06501.023 Battery BA TTERY LI-ION 6CELLS 4.4MAH SM-SIMPLO BT .00607.034 BA TTERY LI-ION 6CELLS 4.4MAH SANYO BT .00603.041 BA TT[...]

  • Page 159

    Chapter 6 149 POWER CORD US 3 PIN 27.T A VV5.001 POWER CORD EU 3 PIN 27.T A VV5.002 POWER CORD AUS 3 PIN 27.T A VV5.003 POWER CORD UK 3 PIN 27.T A VV5.004 POWER CORD CHINA 3 PIN 27.T A VV5.005 POWER CORD SWISS 3 PIN 27.T A VV5.006 POWER CORD IT ALIAN 3 PIN 27.T A VV5.007 POWER CORD DENMARK 3 PIN 27.T A VV5.008 POWER CORD JP 3 PIN 27.T A VV5.009 POW[...]

  • Page 160

    150 Chapter 6 CPU/Processor CPU INTEL CELERON CM585 2.16G LF80537NF 0481M SLB6L M0 KC.N0001.585 CPU INTEL CELERON CM575 2G LF80537NF041 1 M SLB6M M0 KC.N0001.575 CPU INTEL PMDT3400 2.16G LF8053 7GF0481M SLB3P M0 KC.34001.DTP CPU INTEL CELERO N CMT1700 1.83G LF80537NF0341MN SL B6H M0 KC.17001.CMT CPU INTEL CELERO N CMT1600 1.66G LF80537NF0281MN SL B[...]

  • Page 161

    Chapter 6 151 HDD HDD SA T A 160G 5400RPM TOSHIBA MK1652GSX KH.16004.003 HDD SA T A 160G 5400RPM WD WD1200BEVT -22ZCT0 KH.12008.02 0 HDD SA T A 160G 5400RPM HGST HTS543216L9A300 KH.16007.019 HDD SA T A 250G 5400RPM SEAGA TE ST9250827AS KH.25001.01 1 HDD SA T A 250G 5400RPM HGST HTS543225L9A300 K H.25007.013 HDD SA T A 250G 5400RPM WD WD2500BEVT -22[...]

  • Page 162

    152 Chapter 6 Keyboard (cont.) KEYBOARD ARABIC/FRENCH KB.I1700.037 KEYBOARD SCANDINA VIAN KB.I1700.038 KEYBOARD CZ-SLOV A K KB.I1700.041 KEYBOARD JAP ANESE KB.I1700.040 LCD ASSY LCD MODULE 15.6 IN. WXGA GLARE CCD W/ ANTENNA 6M.AZA02.0 01 LCD P ANEL G 15.6" WXGA HD B156XW01-V0 0A LF AUO LK.15605.0 01 LCD P ANEL G 15.6" WXGA HD B156XW01 V0 [...]

  • Page 163

    Chapter 6 153 ASSY LCD MODULE 15.6 IN. WXGA GLARE W/ ANTENNA 6M.AZ802.003 LCD P ANEL G 15.6" WXGA HD B156XW01-V0 0A LF AUO LK.15605.0 01 LCD P ANEL G 15.6" WXGA HD B156XW01 V0 1A LF AUO TBD LCD P ANEL G 15.6" WXGA HD L TN156A T01-A01 LF SAMSUNG LK.15606.0 01 LCD COVER-IMR 60.AZ802.004 LCD BEZEL FOR W/O C CD 6 0.AZ802.005 LCD BRACKET [...]

  • Page 164

    154 Chapter 6 LCD BEZEL FOR W/ CCD 60.AZA02.002 LCD BRACKET SET R&L FOR LED 33.AZ802.005 LCD CABLE FOR LED W/CCD FUNCTION 50.AZ802.007 ANTENNA R-MAIN/MINO(3X3) 50.AZ802.005 ANTENNA R-MAIN(1X2) 50.AZ802.009 ANTENNA L-AUX 50.AZ802.006 CAMERA 0.3M 57.AZA02.0 01 SCREW RUBBER 47.A Z802.001 ASSY LED MODULE 15.6 IN. WXGA GLARE W/ ANTENNA 6M.AZ802.004 [...]

  • Page 165

    Chapter 6 155 ANTENNA R-MAIN/MINO(3X3) 50.AZ802.005 ANTENNA R-MAIN(1X2) 50.AZ802.009 ANTENNA L-AUX 50.AZ802.006 SCREW RUBBER 47.A Z802.001 Mainboard MAINBOARD ASPIRE 5737Z NVIDIA MCP79 ACER LOGO W/O 1394 V1.0 L F MB.AZ702.001 Memory RAM 1G DDRIII 1066 M471B2874DZ1-CF8 SAMSUNG KN.1GB0B.018 RAM 1G DDRIII 1066 HMT1 12S6AF P6C-G7N0 HYNIX KN.1GB0G .019 [...]

  • Page 166

    156 Chapter 6 Screw List MIC 23.AZ802.002 Miscellaneous MISCELLANEOUS NAME PLA T E-AS5737 40.AZ802.001 MISCELLANEOUS LENS RUBBER 47.AZ802.003 Category Description Acer P/N Screw SCREW M3.0 D 3L K 5.0 D ZK NL 86.AZ802.001 SCREW M1.98 D 3.0L K4.6 D 0.8T ZK NL 86.AZ802.002 SCREW M2.48 D 6.0L K5.5 D 0.8T ZK NL 86.AZ802.003 SCREW M2.46 D 3.0L K5.5 D 0.8[...]

  • Page 167

    Chapter 6 157[...]

  • Page 168

    Appendix A 158 Model Definition and Configuration Aspire 5737Z Series Model RO Country Acer P/N Description CPU AS5737Z- 644G32Mn EMEA S p ain LX.AZ70X.062 AS5737Z-644G3 2Mn VHP32A TES1 MC UMACE 2*2G/320/6L/5R/ CB_bgn_0.3D_HG_ES22 C2DT6400 AS5737Z- 344G25Mn EMEA Switzerland LX.AZ70X.06 1 AS5737Z-344G25Mn VHP32A TCH1 MC UMACE 2*2G/250/6L/5R/ CB_bgn_[...]

  • Page 169

    159 Appendix A AS5737Z- 343G25Mn EMEA Belgium LX.AZ70X.0 53 AS5737Z-343G25Mn VHP32A TBE1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_NL13 PMDT3400 AS5737Z- 343G25Mn EMEA Germany LX.AZ70X.0 54 AS5737Z-343G25Mn VHP32A TDE1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_DE13 PMDT3400 AS5737Z- 343G25Mn EMEA Eastern Europe LX.AZ70X.044 AS5737Z-34 3G25Mn VHP32A T[...]

  • Page 170

    Appendix A 160 AS5737Z- 343G25Mn EMEA S p ain LX.AZ70X.034 AS5737Z-343G2 5Mn VHP32A TES1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_ES22 PMDT3400 AS5737Z- 343G25Mn EMEA Greece LX.AZ70X.036 AS5737Z-34 3G25Mn VHP32A TGR1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_EL22 PMDT3400 AS5737Z- 343G25Mn EMEA Italy LX.AZ70X.03 2 AS5737Z-343G25Mn VHP32A TIT1 MC UMA[...]

  • Page 171

    161 Appendix A AS5737Z- 343G25Mn EMEA Switzerland LX.AZ70X.02 3 AS5737Z-343G25Mn VHP32A TCH1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_IT42 PMDT3400 AS5737Z- 343G25Mn EMEA Middle East LX.AZ70X.025 AS5737Z-343G2 5Mn EM VHP32A TME6 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_EN15 PMDT3400 AS5737Z- 343G25Mn EMEA Middle East LX.AZ70X.028 AS5737Z-343G2 5Mn [...]

  • Page 172

    Appendix A 162 AS5737Z- 343G32Mn P A USA LX.AZ70X.008 AS5737Z-343G3 2Mn VHP32A TUS1 MC UMACE 2G+1G/320/6L/5R/ CB_bgn_0.3D_EN34 PMDT3400 AS5737Z- 343G32Mn P A USA LX.AZ70X.009 AS5737Z-343G3 2Mn VHP32A TUS1 MC UMACE 2G+1G/320/6L/5R/ CB_bgn_0.3D_EN35 PMDT3400 AS5737Z- 343G32Mn P A USA LX.AZ70X.010 AS5737Z-343G3 2Mn VHP32A TUS1 MC UMACE 2G+1G/320/6L/5R[...]

  • Page 173

    163 Appendix A AS5737Z- 342G25Mn CHINA China LX.AZA0Y .001 AS5737Z-342G25Mn VHB32A TCN1 MC UMACEF 1*2G/250/6L/5R/ CB_bgn_FP_0.3D_HG_SC1 1 PMDT3400 AS5737Z- 344G32Mn WW WW S2.AZA0C.001 AS5737Z-344G32Mn LINPUSA WW1 UMACEF 2*2G/320/BT/6L/5R/ CB_bgn_FP_1.0D_EN1 1 PMDT3400 AS5737Z- 343G32Mn P A Canada LX.AZ 80X.017 AS5737Z-343G3 2Mn VHP32A TCA2 MC UMAE [...]

  • Page 174

    Appendix A 164 AS5737Z- 343G32Mn PA A C L A - Portuguese LX.AZ80X.005 AS5737Z-34 3G32Mn VHP32A TXC2 MC UMAE 2G+1G/320/6L/5R/ CB_bgn_XC22 PMDT3400 AS5737Z- 343G32Mn PA A C L A - S panish LX.AZ80X.006 AS5737Z-343G32Mn EM VHP32A TEA1 MC UMAE 2G+1G/320/6L/5R/ CB_bgn_ES22 PMDT3400 AS5737Z- 343G32Mn PA A C L A - S panish LX.AZ80X.003 AS5737Z-343G32Mn VHP[...]

  • Page 175

    165 Appendix A AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10[...]

  • Page 176

    Appendix A 166 AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 343G25Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N250GB5.4KS NSM8XS AS5737Z- 322G25Mn N15.6WXGAG SO 2GBIII10 N N250GB5.[...]

  • Page 177

    167 Appendix A AS5737Z- 344G32Mn N15.6WXGAG SO2GBIII10 SO2G BIII10 N320GB5.4KS NSM8XS AS5737Z- 343G32Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N320GB5.4KS NSM8XS AS5737Z- 343G32Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N320GB5.4KS NSM8XS AS5737Z- 343G32Mn N15.6WXGAG SO2GBIII10 SO1G BIII10 N320GB5.4KS NSM8XS AS5737Z- 343G32Mn N15.6WXGAG SO2GBIII10 SO1G BIII10[...]

  • Page 178

    Appendix A 168 AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G25Mi 5 in 1-Build in 3rd WiFi 1x2 BGN 3 rd WiF i BG N N AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 [...]

  • Page 179

    169 Appendix A AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G25Mi 5 in 1-Build in 3rd WiFi 1x2 BGN 3 rd WiF i BG N N AS5737Z- 343G25Mn 5 in 1-Build in 3rd WiFi 1x2 [...]

  • Page 180

    Appendix A 170 AS5737Z- 343G32Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G32Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G32Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 343G32Mn 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiF i 1x2 BGN N N AS5737Z- 342G25Mn 5 in 1-Build in 3rd WiFi [...]

  • Page 181

    Appendix B 171 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Rega[...]

  • Page 182

    172 Appendix B Microsoft ® Windows ® Vista Environment Test V endor Ty p e Description Adapter DEL T A 65W Adapter DEL T A 65W 19V 1.7x5.5x1 1 Y ellow SADP-65KB DFJ LED LF DEL T A 65W Adapter DEL T A 65W 19V 1.7x5.5x1 1 Y ellow SADP-65KB DFJ LED LF DEL T A 65W Adapter DEL T A 65W 19V 1.7x5.5x1 1 Y ellow SADP-65KB DFJ LED LF Audio Codec Realtek AL[...]

  • Page 183

    Appendix B 173 HDD WD N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT -22ZCTO ML160 SA T A LF F/W:1 1.01A1 1 HGST N250GB5.4KS HDD HGST 2.5" 540 0r pm 250GB HTS543225 L9A300 Falcon-B SA T A LF F/W:C40C HGST N320GB5.4KS HDD HGST 2.5" 540 0r pm 320GB HTS543232 L9A300 Falcon-B SA T A LF F/W:C40C WD N160GB5.4KS HDD WD 2.5" 5400rpm 1[...]

  • Page 184

    174 Appendix B ODD HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tr ay DL 8X G T10N LF W/O bezel SA T A HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tr ay DL 8X G T10N LF W/O bezel SA T A HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tr ay DL 8X G T10N LF W/O bezel SA T A Software McAfee Software Antivirus application McAfee McAfee Software Antivi[...]

  • Page 185

    Appendix C 175 Online Support Information This section describe s online techni cal support services a vailable to help you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However [...]

  • Page 186

    176 Appendix C[...]

  • Page 187

    177 A AFLASH Utility 32 Antennas 90 B Battery Pack 44 BIOS password control 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Supports protoco l 18 BIOS Utility 23–32 Advanced 26 Boot 30 Exit 31 Navigating 23 Onboard Device Configur ation 28 Save and Exit 31 Security 27 System Security 31 Board Layout Top View 139 brightness hotkeys 14 C Camer[...]

  • Page 188

    178 lower cover 46 M Main Unit Disassembly Flowchart 55 Mainboard 76 media access on indicator 6, 10 Memory Check 120 Model Definition 158 Modem Failure 131 N No Display Issue 121 Notebook Manager hotkey 14 num lock on indicator 6, 10 O ODD Failure 128 Online Support Information 175 optical drive module 47 P Panel 5 Bottom 9 left 5 PC Card 10 Power[...]