Acer 4930G manuel d'utilisation

Aspire 4930/4930G Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Aspire 4930 Series service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2008 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without th[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market require ments and enhance product [...]

VI[...]

VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . .[...]

VIII T able of Contents External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Removing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the [...]

IX T able of Contents Replacing the Antenna Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 43 Replacing th e Speaker Mo dule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Rep[...]

X T able of Contents[...]

Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many feature: Operating System • Windows® Vist a™ Platform • Intel® Centrino® 2 proces so r technology , featuring: • Intel® Core™2 Duo processor* • Mobile Int el® PM45 /GM45 Expres s Chip set* • Intel® Wireless WiFi Lin k 5100/5300, 5150/53[...]

2 Chapter 1 Dimensions and Weight • 340.4 (W) x 247 (D) x 22.9/42.3 (H) mm (13.4 x 9.7 x 0.9/1.6 inches) • 2.4 kg (5.29 lbs.) Communication • Acer Video Confer ence, featurin g: • Integrated Acer Crystal Eye webcam • Acer Video Conference Manager software • Acer PureZone technology • Optional Acer Xpress V oIP pho ne • WLAN: Intel®[...]

Chapter 1 3 • 3 USB 2.0 port s • HDMI™ port with HDCP support • Consumer infrared (CIR ) po rt • External display (VGA) port • Headphones/speaker/line-out port with S/PDIF support • Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-1 1) port • DC-in jack for AC adapter Environment • T emperature: • Oper[...]

4 Chapter 1 System Block Diagram[...]

Chapter 1 5 Your Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . Front View No. Icon Item Description 1 Acer PureZone T wo intern al stereo microph ones for sound recording. 2 Acer Crystal Ey e Web came ra for video communication. 3 Display screen Also called Liquid-Crystal Display (LCD), displa[...]

6 Chapter 1 Closed Front View 9 Click buttons (left, center* and right) The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer Finge rNav 4-way control function. 10 S tatus indicato rs Light-Emitting Diodes (LEDs) that light up to show the status[...]

Chapter 1 7 Left View No. Icon Item Description 1 Acer EasyPort IV connector Connects to Acer EasyPort IV . 2 Ethernet (RJ-4 5) port Connects to an Ethernet 10/100/1000-based network. 3 External display (VGA) port Connects to a display device (e.g. external moni tor , LCD projector). 4 HDMI HDMI Connects to a television or display device with HDMI [...]

8 Chapter 1 Right View Rear View No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the opti cal disk fr om the d rive.[...]

Chapter 1 9 Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Memory compartment Houses the computer's main memory . 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Battery lock Locks the battery in position. 6 V[...]

10 Chapter 1 Indicators The computer has several easy-to-read status indicators: The front panel ind icators are visible e ven when the compute r cover is closed. NOTE: 1. Chargi ng: The light shows amber when the battery is charging. 2. Fully charged : The light shows green when in AC mode. Icon Functi on Description Power Indicates the computer&a[...]

Chapter 1 11 Easy-Launch Buttons Located beside the keyb oard are application buttons. Thes e button s are called easy-la unch buttons. They a re: WLAN, Internet, email, Bl u etooth, Arcade and Acer Empowering T echnology . The mail and Web browser buttons are pre-set to email a nd Internet programs, but can be reset by users. T o set the Web brows[...]

12 Chapter 1 Touch Pad Basics (with fingerprint reader) The following items show you how to use the T ouc h Pad with Acer Bio-Protection fingerprint reade r: • Move your finger across the T ouch Pad (2) to move the cursor . • Press the left (1) and right (4) b uttons locat ed beneath the T ouch Pad to perform selection and execution functions. [...]

Chapter 1 13 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, functi on and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated[...]

14 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close the S tart menu[...]

Chapter 1 15 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold th e < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Func tion Description <Fn> + <F1>[...]

16 Chapter 1 Special Key Y ou can locate the Euro symbol and the US dollar si gn at the upper-cen ter and/or botto m-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-center o f the keyboard . NOTE: Note : Some fonts and software do not support the [...]

Chapter 1 17 Acer Empowering Technology The Empowering T echnology toolbar makes it easy for you to access frequently used fu ncti ons and manage your new Acer system. Displayed by default in the upper half o f your screen, it provides access to the following utilities: • Acer eNet Ma nagement hoo ks up to location-based networks intelligentl y .[...]

18 Chapter 1 Acer eNet Management Acer eNet Management helps you qu ickly connect to both wired and wireless networks in a variety of locations. T o access this utility , select "Acer eNet Management" from the Empowering T echnolog y toolbar or run the program from the Acer Empowering T echnology pro gram group in S tart menu. Y ou can al[...]

Chapter 1 19 Acer eNet Management can sa ve network settings for a lo cation to a pro file, and automatically switch to the appropriate profile when you move from one loca ti on to another . Se ttings stored i nclude network conne ction settings (IP and DNS settings, wireless AP details, etc.), a s well as default printer settings. Securi ty and sa[...]

20 Chapter 1 4. If necessary , change the display and sleep se tting s you want your comp uter to use. 5. Click "OK" to save your new power plan. T o switch between power plans: 1. Select the power plan you wish to switch to from the drop-down list. 2. Click "Apply" . T o edit a pow er plan: Editing a power plan allows you to ad[...]

Chapter 1 21 Acer eAudio Management Acer eAudio Manageme nt allows you to easil y control the enhan ced sound effects of Dolby® Home The ater™ on your system. Select " Movie " or " Game " mode to experience the awesom e realism of 5.1-channel surround sound from just 2 speakers, vi a Dolby Virtual S peaker te chnology . "[...]

22 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets y ou proj ect your computer's display to an external display device or projector using the hotkey: <Fn> + <F5> . If auto-detecti on hardware is implemented in the system and the external display supports it, your system display will be automati cally swit[...]

Chapter 1 23 Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is convenientl y integrated wi th Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly f ile encryp ti on [...]

24 Chapter 1 Acer eLock Management Acer eLock Management is simple yet effe ctive utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data ca n't be stolen while you r system is unattended. • Removable S torage Devices — includes USB disk drives, USB pen driv es, USB flash drives, USB MP3 driv[...]

Chapter 1 25 Acer eRecovery Management Acer eRecovery Management is a versatile backu p utility . It allows you to create full or incremental backups, burn the factory default image to optical disc, and rest ore from pr eviously created backups or reinstall applications and drivers. By default, user-c reated b ackups are stored to the D: d rive. A[...]

26 Chapter 1 Acer eSettings Management Acer eSettings Manage ment allows you to inspect hard ware specificati ons, set BIOS passwords and modify boot options. Acer eSettings Manage ment also: • Provides a simple graphical user interface for navigation. • Prints and saves hardware specifications. • Lets you set an as set tag for your system.[...]

Chapter 1 27 Windows Mobility Center The Windows Mobil ity Center collects key mobile-relate d system settings in o ne easy-to-find place, so you ca n quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightn ess, power plan, volume, wire less networking on/off, externa[...]

28 Chapter 1 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bi o-Protection Fi ngerprint Solu tion is a multi-purpose fingerprint software package integrated with the Micr osoft Windows operating system. Utilizing the uniquen ess of one's fingerprint features, Acer Bio-Protection Fin gerprin t Solution has inco r[...]

Chapter 1 29 Double (vertical), T ri ple (primary at left), T riple (pri mary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently . Acer Gridvista is dual-display compatible, allo win g two displays to be partitioned independently . AcerGridVista is simple to set up: 1. Run Acer GridVi[...]

30 Chapter 1 Norton Internet Security Norton Internet Security is an anti-virus utility that can protect against viruses, keeping your data safe and secure. How do I check for viruses? 1. Double-click the Norton Internet Security icon on th e Windows desktop. 2. Select T asks & Scan s. 3. Select Run Scan to scan your system. 4. When the scan is[...]

Chapter 1 31 Hardware Specifications and Configurations Processor CPU Fan T rue V a lue T able • Throttling 50%: On= 100 °C; OFF=90°C • OS shut down at 105°C; H/W shut down at 96°C BIOS Item Specification CPU type Intel® Core™2 Duo mobile processor , supporting Intel® 64 architecture Core logic Mobile Intel® GM45/PM45 + ICH9M CPU packa[...]

32 Chapter 1 Cache System Memory Memory Combinations NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Item Specification Cache controller Built-in CPU Cache size Up to 6-MB second-level sh[...]

Chapter 1 33 LAN Interface Bluetooth Inte rface Wireless Module 802.1 1b/g Hard Disk Drive Interface Item Specification LAN Chipset Realtek RTL81 1 1C-GR Supports LAN protocol 10/100/1000 Mbps LAN connector type RJ45 LAN connector location Left side Features PCI-E Giga LAN Support W ake-On-Lan (AC mode S5) No ASF 2.0/iAMT 4. 0 Item Specification Ch[...]

34 Chapter 1 Combo Drive Module Max. media transfer rate (disk- buffer , Mbytes/s) 540 540 540 540 Data transfer rate (host~buffe r , Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 150 MB/Sec. Ultra DMA mode-5 150 MB/Sec. Ultra DMA mode-5 150 MB/Sec. Ultra DMA mode-5 DC Power Requirements V oltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) [...]

Chapter 1 35 Audio Interface Vid eo M e m or y USB Interface System Board Major Chips Keyboard Item Specification Audio Controller Realtek ALC888 S-VC Audio onboard or optional Built-in Mono or S tereo S tereo Resolution T rue 5.1 Compatibility Headphone-out/ Line-out/SPDIF-out: UAA Supports Dolby Home Theater Sampling rate 1Hz resolution VSR (V ar[...]

36 Chapter 1 Battery LCD 14.1” Item Specification V endor & mo del name Sanyo AS07A Sony AS07A Simplo AS07A Panasonic AS07A Battery T ype Li-ion Pack capacity 4400 mAh Number of battery cell 6 Package configuration 3 cells in series, 2 series in parallel Normal voltage 1 1.1V (Panaso nic 10.8V) Charge voltage 12.6V Item Specification V endor/[...]

Chapter 1 37 LCD Inverter AC Adapter System Power Manag ement Item Specification V endor & mo del name YEC YNV -C01H Brightness conditions N/A Input voltage (V) 9~20(V) Input current (mA) T ypical 0.33(mA) Output voltage (V , rms) T ypi c al 650 V rms Output current (mA, rms) MAX. 6.8mA Output voltage frequency (k Hz) 45~65 (KHz) Item Specifica[...]

38 Chapter 1[...]

Chapter 2 39 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

40 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system. CPU S peed This field shows the speed of the CPU. HDD Model Name This field shows the model[...]

Chapter 2 41 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NO[...]

42 Chapter 2 Advanced The Advanced screen allows the user to c onfigu re the various advanced BIOS options. IMPORT ANT : Making incorrect settings to item s on these pages may cause the system to malfunction. Unless you have experience adjus ti ng these items, we re commend that you leave these setti ngs at the default values. If making settings to[...]

Chapter 2 43 USB Configuration Enter the USB Configuration menu. • USB Driver Select • EHCI 1 and 2 • UHCI 1 to 5 • Per-Port Control Chipset Configuration Enter the Chipset Configuration menu. • Port 80h Cycle s • DMI Link ASPM Control • PCI Latency T imer •V T - d ACPI T able/ Features Control Enter th e ACPI T able/Fea tures Contr[...]

44 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries befo re the sys[...]

Chapter 2 45 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Passw ord” field. The password length can not exceeds 8 alphan[...]

46 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current p a ssw or d in the Enter Cur ren t Password fiel d an d pr ess Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm [...]

Chapter 2 47 Power The Power screen allows th e user to configure various CPU and power management op tions and device wakeup behavior . The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default and suggested parameter setting s. Parameter Description Submenu Items Advanced CPU Control Enter the A[...]

48 Chapter 2 Platform Power management Enter the Platform Power Management menu. • PCI Clock Run • _CST - C4 Latency V alue • C4 on C3 - Deeper Sleep ACPI S3 Enable or Disable ACPI S1/S3 Sleep S tate N/A W ake on PME Enable or Disable wake up when the system power is of f and a PCI Power Management Enable wake up eve nt occurs. N/A W ake on M[...]

Chapter 2 49 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay . InsydeH20 Setup Utility Rev. 3.5 Inform ation Main Advanced Security Power Boot Exit Item Specific Help Boot priority o[...]

50 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup De[...]

Chapter 2 51 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you sho[...]

52 Chapter 2 Remove HDD/BIOS Utility This section provide you with removing HDD /BIOS method: Remove HDD Password: • If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below . • If you need to solve HDD password locked problem, you can run HDD_PW .EXE 1. Key in “hdd_pw 154[...]

Chapter 2 53[...]

54 Chapter 2 Remove BIOS Pas sword: • If you key in wrong Supervisor Password for thre e time, “System Disabled” would display on the screen. See the image below . • If you need to solve BIOS password locked problem, you can run BIOS_PW .EXE 1. Key in “bios_pw 14452 0” 2. Choose one upper-case string • Reboot the system and key in “[...]

Chapter 2 55[...]

56 Chapter 2[...]

Chapter 3 57 Machine Disassembly and Replacement This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassembl e th e computer , you ne ed the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharg[...]

58 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, stable surface. 4. Remove the batter[...]

Chapter 3 59 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g . For example, if you want to remove the main board, you must first remo ve the keyboard, th [...]

60 Chapter 3 Removing the Battery Pack 1. T urn computer over . 2. Slide the battery lock/unlock l atch to the unlock position. 3. Slide and hold the battery relea se latch to the release pos ition (1), the n slide out the battery pack from the main unit (2).[...]

Chapter 3 61 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it (1, 2). 2. Pull it out from the slot.[...]

62 Chapter 3 Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it. 2. Pull it out from the slot.[...]

Chapter 3 63 Removing the Lower Covers 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. Remove the five screws from the memory , HDD, and WLAN bays. 5. Carefully open the memory cover . Ste p Size (Quanti t y) Color To r q u e Memor[...]

64 Chapter 3 6. Remove the HDD cover as shown. 7. Remove the WLAN cover as shown.[...]

Chapter 3 65 Removing the DIMM Module 1. See “Removing the Battery Pack” on page 60. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 63. 3. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the second DIMM module if present.[...]

66 Chapter 3 Removing the WLAN Board Module 1. See “Removing the Battery Pack” on page 60. 2. Remove the WLAN cover . See “Removin g the Lower Covers” on page 63. 3. Disconnect the antenna cables from the WL AN board. 4. Move the antenna away and remove the two screws (A) on the WLAN board to release the WLAN bo ard. Ste p Size (Quanti t y)[...]

Chapter 3 67 5. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN boar d, make sure the cables are arranged properly .[...]

68 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 60. 2. Remove the HDD cover , See “Removing the Lower Covers” on page 63. 3. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of[...]

Chapter 3 69 5. Remove the HDD from the carrie r .[...]

70 Chapter 3 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 60. 2. Remove the Memory cover . See “Removing th e Lower Covers” on page 63. 3. Remove the screw securing the ODD module. 4. Carefully use a plastic screw driver to release the locking catch .[...]

Chapter 3 71 5. Pull the optical drive modul e out from th e ma in unit. 6. Remove the two screws (A) securing th e ODD bracket and remo ve the ODD bracket from the optical disk drive module.[...]

72 Chapter 3 7. Insert a pin in the eject hole of the ODD to eject th e ODD tray . 8. Press down on the locking catch to release the ODD cover , and remove. Ste p Size (Quanti t y) Color To r q u e 1 M2.5 x L5 (1) Black 5 M2 x L4 (3) Black 1.6 Kgf-cm[...]

Chapter 3 73 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L3 Black 86.00D29.620 D M2 x L5 Black 86.00E32.7 25 F M2 x L4 Black 86.00F24.72 4 H M2.5 x L8 Black 86.00E34.738[...]

74 Chapter 3 Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover ma y cause damage to the outer casing. It is recommended that only fingers are us ed to remove the Switch Cover . 1. See “Removing the Battery Pack” on page 60. 2. Locate and remove the two securing screws as shown. 3. T urn the computer over and open the LCD[...]

Chapter 3 75 5. T urn the Switch Cover over to expose the inte rface cable and detach it using the tweezers. 6. Lift the Switch Cover clear of the chassis.[...]

76 Chapter 3 Removing the Keyboard 1. See “Removing the Battery Pack” on page 60.. 2. Push down on th e two latches securing the keyboard to the u pper case. 3. Lift the keyb oa rd away from the chassis as shown .[...]

Chapter 3 77 4. T urn over the keyboard on the T ouch Pad area . 5. Disconnect both sides of the keyb oard cable from th e ma inboard to remove the keyboard.[...]

78 Chapter 3 Removing the Antenna 1. Remove the Antenna Cables from the securing pins as shown.[...]

Chapter 3 79 2. T urn the computer over . Remove the adhesive tape from the antenna cable. 3. Feed the antenn a cables from the unde rside of the compute r .[...]

80 Chapter 3 4. Remove the Antenna Cables from the securing pins as shown. 5. Pull the cables under the speaker panel as shown.[...]

Chapter 3 81 6. Place the antenna cable as shown to avoid damaging th em.[...]

82 Chapter 3 Removing the LCD Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cove rs” on page 63. 3. See “Removing the WLAN Board Module” on page 66. 4. See “Removing the Keyboard ” on page 76. 5. See “Removing the Antenna ” on page 78. 6. Remove the two securing screw s from the bottom of the c[...]

Chapter 3 83 8. Remove the six securing scr ews from the LCD module . 9. Carefully remove the LCD module from th e chassis. Ste p Size (Quanti t y) Color To r q u e 8 M2.5*8 NL (4) Black 8 M2.5*5 NL (2) Black[...]

84 Chapter 3 Removing the Upper Cover 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” on[...]

Chapter 3 85 13. T urn the computer over . Re move the seven screws on the top panel. 14. Disconnect the five cables from the mainboard as shown. Ste p Size (Quanti t y) Color To r q u e 13 M2.5*5 NL (7) Black A B C D E[...]

86 Chapter 3 Disconnect A as sho wn. Release the securi ng latches and discon nect B as shown. Release the securing latches and disconnect C as shown. Release the securi ng latches and disconnect D as shown. Release the securing latches and disconnect E as shown.[...]

Chapter 3 87 15. Remove the upper cover by lifting upward from the ch assis, rear edge first. 16. T urn the upper cover over . The upper cover ap pears as fo llows.[...]

88 Chapter 3 Removing the Touch Pad Bracket 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module[...]

Chapter 3 89 13. Move the Finger Print Reader FFC cabl e out of the way to prevent damage. 14. Remove the two securing screws from the T ouch Pa d bracket. Ste p Size (Quanti t y) Color To r q u e 14 M2*3 NL (2) Black[...]

90 Chapter 3 15. Remove the T ouch Pad bracket. IMPORT ANT : The T ouch Pad cannot be removed indi vidually . T o replace the T ouch Pad, replace the entire Upper Cover .[...]

Chapter 3 91 Removing the Finger Print Reader 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Modu[...]

92 Chapter 3 13. Remove the Finger Print Reader board from the Upper Cover .[...]

Chapter 3 93 Removing the Launch Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” o[...]

94 Chapter 3 13. Remove the Launch Board from the Upper Cover .[...]

Chapter 3 95 Removing the Speaker Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module”[...]

96 Chapter 3 13. Remove the four screws holding the S peaker Module in place. 14. Remove the S peaker Module from the upper case. Ste p Size (Quanti t y) Color To r q u e 13 M2*3 NL (4) Black[...]

Chapter 3 97 Removing the Switch Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” o[...]

98 Chapter 3 Removing the Touch Pad Board IMPORT ANT : The T ouch Pad board is integrated into the design of the Upper Cover . T o replace the T ouch Pad board, remove all components from the Upper Cover and install an entirely new Upper Cover. IMPORT ANT : The MOSFET pad is attached to the Upper Cover and is reusable. If the replacement Upper Cove[...]

Chapter 3 99 Removing the I/O Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” on p[...]

100 Chapter 3 13. Lift the I/O Board clear of the Lower cover . 14. Disconnect the I/O Board cable and remove the board.[...]

Chapter 3 101 Removing the Bluetooth board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module?[...]

102 Chapter 3 13. Lift the Bluetooth board away from the main board and di sconnect the mainbo ard cable. 14. Disconnect the cable from the mainboard.[...]

Chapter 3 103 Removing the Modem Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” [...]

104 Chapter 3 13. Remove the RJ-1 1 port fro m the lefts ide of the Lower Cover . 14. Disconnect the Modem cable fro m the Modem module.[...]

Chapter 3 105 15. Remove the two screws securing the Modem module. 16. Remove the Modem module from the Lower Cover . Ste p Size (Quanti t y) Color To r q u e 17 M2*3 NL (2) Black[...]

106 Chapter 3 Removing the Main Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” on[...]

Chapter 3 107 14. Remove the securing screw from the Mainboard. 15. Remove the main board, rightside first, as shown. Ste p Size (Quanti t y) Color To r q u e 16 M2.5*5 NL (1) Black[...]

108 Chapter 3 16. Release the securing latches and remove the Switch Cover FFC. 17. T urn the Mainboard over . Disconnect the I/O Cable from the Mainboard.[...]

Chapter 3 109 18. Disconnect the DC IN Cable from the Mainboard.[...]

11 0 Chapter 3 Removing the Thermal Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module?[...]

Chapter 3 111 14. Lift the Thermal Module clear of the Mainboard.[...]

11 2 Chapter 3 Removing the CPU 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” on page [...]

Chapter 3 11 3 15. Lift the CPU clear of the Mainboard.[...]

11 4 Chapter 3 Removing the CPU Fan 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” on p[...]

Chapter 3 11 5 14. Remove the three securing screws from the Fan module. 15. Lift the Fan module clear of the Mainboard. Ste p Size (Quanti t y) Color To r q u e 16 M2*4-NI NL (3) Black[...]

11 6 Chapter 3 Removing the HDMI Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the DIMM Module” on page 65. 6. See “Removing the WLAN Board Module” [...]

Chapter 3 11 7 14. Remove the HDMI Module as sho wn.[...]

11 8 Chapter 3 LCD Module Disa ssembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. E M2.5 x L5 Black 86.00F87 .735 G M2 x L3 Sil ver 86.9A5 52.3R0 I M2.5 x L4 Silver 86.00E41 .134[...]

Chapter 3 11 9 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the WLAN Board Module” on page 66. 6. See “Removing the Keyboard ” on p[...]

120 Chapter 3 10. Lift up the bezel, rightside first, and remove it from the LCD Module.[...]

Chapter 3 121 Removing the Inverter Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the WLAN Board Module” on page 66. 6. See “Removing the Keyboard ” [...]

122 Chapter 3 10. Remove the securing screw from the Inverter board. 11 . Lift the Inverter board clear of the LCM Modul e. Ste p Size (Quanti t y) Color To r q u e 10 M2.5*5 NL (1) Black[...]

Chapter 3 123 Removing the Camera Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the WLAN Board Module” on page 66. 6. See “Removing the Keyboard ” o[...]

124 Chapter 3 11 . Lift the Came ra Module clear of the LCD Module.[...]

Chapter 3 125 Removing the LCD Panel 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the WLAN Board Module” on page 66. 6. See “Removing the Keyboard ” on pa[...]

126 Chapter 3 Removing the LCD Brackets and FPC Cable 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the WLAN Board Module” on page 66. 6. See “Removing the K[...]

Chapter 3 127 11 . Remove the eight secu ring screws (four on each side) from the LCD Panel brackets. Ste p Size (Quanti t y) Color To r q u e 1 1 M2*3 NL (8) Silver[...]

128 Chapter 3 12. Remove the LCD brackets by pulling away from the LCD Panel as shown.[...]

Chapter 3 129 Removing the Antennas 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the WLAN Board Module” on page 66. 6. See “Removing the Keyboard ” on pag[...]

130 Chapter 3 11 . Remove the tab securing the left and right antennas to the LCD modul e. 12. Remove the antenna cables and assembly from the LCD modul e.[...]

Chapter 3 131 Removing the MIC Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 62. 4. See “Removing the Lower Cove rs” on page 63. 5. See “Removing the WLAN Board Module” on page 66. 6. See “Removing the Keyboard ” on p[...]

132 Chapter 3 LCM Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the four screw holes (two on each side) on the LCD Panel as shown. 2. Secure the LCD b rackets to the LCD panel. 3. T urn the panel over . Insert th e LCD Pane l cable into the LCD Panel as shown. 4. Align the LCD Panel cable as shown and press down[...]

Chapter 3 133 5. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the ca ble by pressing down on the strips. 6. Replac e th e antenna ca bl e as sho w n. Ensu re that the cable is inserted under each tab strip. 7. Secure the cable by pressing down on the securing strip. 8. Place the LCD Panel i n the back cover[...]

134 Chapter 3 Replacing the LCM Bezel 13. Replace the Inverter board and secure with the single screw . 14. Connect the left and right Inverter cables. 1. Locate the bezel correctly and press down the edges until there are no gaps between the bezel and th e LCM Module, 2. Replace the four screws and t he rubber screw caps provided .[...]

Chapter 3 135 Main Module Reassembly Procedure Replacing the CPU Replacing the Thermal Module 1. Carefully tu rn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. 2. Using a plastic screw driver , lock the CPU in the socket as shown. 1. Align and place the Thermal Module in th e mounting as shown. 2. Replace[...]

136 Chapter 3 Replacing the CPU Fan Module Replacing the HDMI Module 1. Align the Fan Module on the screw brackets. 2. Replace the 3 screws and se cure. 3. Connect the Fan cab le to the Mainboard. 1. Insert the HDMI Modul e as shown, and press down to locate in place. 2. Replace th e 2 scre w s to sec ure.[...]

Chapter 3 137 Replacing the Mainboard 1. T urn the Mainboard over (CPU side). Connect the I/O cable. 2. Replac e the Swit ch Cover FF C and lock t he securing latches in place. 3. Ensure that the Mainboard i s face up (the He atsink and CPU are not visible). Place the Mainboard in the chassis, rear edge first, and press down to install. Replace the[...]

138 Chapter 3 Replacing the I/O Board Replacing the Bluetooth Board 1. Connect the FFC to the I/O Board 2. Locate the I/O over the lower cover and replace. 3. Replace the single securing screw . 1. Connect one end of the Bluetooth cable to the mainboard as shown. 2. Connect the other end of the Bluetoo th cab le to the Bluetooth Module as shown. 3.[...]

Chapter 3 139 Replacing the Modem Module 1. Locate and replace the Modem Modul e as shown. 2. Connect the Modem cable to th e Modem Module as shown. 3. Connect the RJ-1 1 port to the leftside of the Lower Cover . 4. Replace the adhesive tape to secure the Modem cable to th e Lower C over .[...]

140 Chapter 3 Replacing the Finger Print Reader 1. Replace the Finger Print Reader boa rd in the upper cover . 2. Replace the securing screw . 3 . Secure the FFC to th e upper cover by using the adhesive tape.[...]

Chapter 3 141 Replacing the Touch Pad IMPORT ANT : The T ouch Pad cannot be removed individua lly . T o replace the T ouch Pad, rep lace the entire Upper Cove r . 1. Replace the T ouch Pad bracket. 2. Replace th e two securing screws from the T ouch Pad bracket. 3. Replace the Finge r Print reader FFC a nd secure with the adhesive strips. 4 . Repla[...]

142 Chapter 3 Replacing the Launch Board Replacing the Switch Board 1. Replace the S peaker Module on the upper case. 2. Replace the four securin g screws. 3. Replace adhesive strip to secure the ca ble s to the upper case. 1. T urn the Upper Cover over and insert the FFC through the cover as shown. 2. Flip the Upper Cover over and replace the Swit[...]

Chapter 3 143 Replacing the Antenna Cables Ensure that the three Antenna cables pass th rough the Mainboard and are accessible from the underside of lower cover. 1. Insert the Antenna Cables through the Upper Cover . Ma ke sure they are accessible from the underside. 2. Secure the cables in place as seen. 3. Pull the cables through. 4. Place the ca[...]

144 Chapter 3 Replacing the Speaker Module Replacing the Keyboard 1. Align and replace the S peaker Module to the upper case. 2. Replac e th e fo u r securi ng scr ew s. 3. Attach the adhesive strip on the speaker cabling to secure in place . 1. Replace keyboard cable to the mainboa rd, and secure the locking latch. 2. T urn the keyboard over and p[...]

Chapter 3 145 Replacing the Switch Cover Replacing the WLAN Module 1. Connect the Switch Cover FFC as shown. 2. Replace the Switch cover, and press down to secure in place. 3. T urn the computer o ver and r eplace th e two securi ng screws. 1. Insert the WLAN board into the WLAN socke t. 2. Replace the two screws to secure the module.[...]

146 Chapter 3 Replacing the Hard Disk Drive Module 3. Connect the two an tenna cables to the module. 1. Place the HDD in th e HD D carrier . 2. Replace th e fo u r screws to secure the ca rri er . 3. Insert the HDD, interface side first, until HDD firmly slides in place. 4. Push the HDD dow n to secure in place.[...]

Chapter 3 147 Replacing the DIMM Modules NOTE: T o replace DIMM Modu le 2, first remo ve DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module in place. 2. Press down to lock DIMM module.[...]

148 Chapter 3 Replacing the ODD Module Replacing the Lower Covers 1. With the ODD tray in the eject position, replace the ODD cover on th e new ODD Module. 2. Press the cover into the tra y , b ottom edge first, to secure. 3. T urn ODD Module around and secure bracke t with two screws. 4. Slide Module in chassi s and press until Module is flush wit[...]

Chapter 3 149 Replacing the Express and SD Card Trays 3. Replace the WLAN Cover . 4. Replace the screw to secure in place. 5. Replace HDD Cover. 6. Replace the two screws to secure in place. 1. Insert the Express Card and push into the slot until flush with th e chassis cover . 2. Insert the SD Card and push in t o the slot unti l flush with the ch[...]

150 Chapter 3[...]

Chapter 4 151 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2[...]

152 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly c[...]

Chapter 4 153 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On[...]

154 Chapter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. If permanent vertical/h orizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 58. 3. If extensive pi[...]

Chapter 4 155 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the pro blem. Do not replace a non-defective FRUs:[...]

156 Chapter 4 Touch Pad Failure If the To u c h P a d doe sn’t work, perform the following action s on e at a time to correct the problem. Do no t replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs:[...]

Chapter 4 157 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are no[...]

158 Chapter 4 Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Mic rophones do no op erate correctl y , perform the following actions one at a time to correct the problem. 1. Check that th[...]

Chapter 4 159 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac tions one at a ti me to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista S tartup R epair Utility: a. insert the Win[...]

160 Chapter 4 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn cor[...]

Chapter 4 161 a. Double-click lDE A T A/A T API controllers . If a device displa ys a down arrow , right-click on the device and click Enable . b. Double-click DVD/C D-RO M dri ves . If the device displays a down arrow , right-click on the device and click Enable . c. Check that th ere are no yellow exc l amation marks against the items in l D E AT[...]

162 Chapter 4 b. Double-click IDE A T A/A T API controllers , then right-click A T A Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK . d. Repeat for the other A T A Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing act[...]

Chapter 4 163 USB Failure (Rightside) If the rightside USB port fails, perform the following actio ns one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the followin g actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

164 Chapter 4 Wireless Function Failure If the WLAN fails, perform th e following actions one at a time to correct th e probl em. Do not replace a non- defective FRUs: EasyTouch Button Failure If the Ace r EasyT ou ch buttons fail, pe rform the following actions one a t a time to correct the problem. Do not replace a non-defective FRUs:[...]

Chapter 4 165 MediaTouch Button Failure If the Acer MediaT ouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Fingerprint Reader Failure If the Fingerp rint Reader fails, pe rform th e following actions one at a time to correct the problem. Do no t replace a non-defective FRUs[...]

166 Chapter 4 Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: HDTV Switch Failure If the HDTV Switch fails, perform th e following actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

Chapter 4 167 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse uses a wireless connection, i nsert new batteries and confirm there is a good co nnection. See the mouse user manual. 3. If the mouse uses a USB connecti on, try an alte[...]

168 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

Chapter 5 169 Jumper and Connector Locations Top View No. Item Description No. Item Descript ion 1 SW1 e-Key Button 1 1 SW3 T ouch pad (right) Button 2 JP1 Digital MIC Connector 12 SW2 T ouch pad (left) Button 3 JL VDS1 LCD Conne ctor 13 L ED2 Battery LED 4 JP14 Acer backlight Co nnector 14 LED1 Power/SUSP LED 5 JP2 Media/B Connector 15 J EXP1 Expr[...]

170 Chapter 5 Bottom View No. Item Description No. Item Descript ion 1 PJP1 AC-IN Connector 14 JHP1 H ead-Ph one Connector 2 PJP2 Battery Connector 15 U39 V olume control wheel 3 JCPU1 CPU Socket 16 IR1 IR receiver 4 JMXM1 MXM Board Connector 17 JREAD1 Card Reader Socket 5 JP12 Fan Connector 18 U31 North Bridge 6 JDOCK1 Dock Conn ector 19 JDIMM2 Me[...]

Chapter 5 171 Clearing Password Check and BIOS Recovery This section provide you the standard operating proce dures of clearing password and BIOS recovery for Aspire 4930. Aspire 4930 provide one Hardware Ope n Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery . Clearing Password Check Hardware Open Gap Descri[...]

172 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

Chapter 6 173 FRU (Field Replaceable Unit) List This chapter gives you the FRU (F ield Repl aceable Unit) list ing in global configurations of Aspire 4930. Refer to this chapte r whenever ordering for parts to repair or fo r RMA (Return Merchan dise Author ization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date in[...]

174 Chapter 6 Aspire 4930 Exploded Diagram Aspire 4930 FRU List Category Description Part Number Adapter ADAPTER ADAPTER 65W 3PIN DEL T A SADP-65KB DFA AP .06501.013 ADAPTER ADAPTER 65W 3PIN LITE-ON P A- 1650-02AC AP .06 503.016 ADAPTER ADAPTER 90W 3PIN DEL T A ADP-90SB BBEA AP .09001.013 ADAPTER ADAPTER 90W 3PIN LITE-ON P A- 1900-24AR AP .09 003.0[...]

Chapter 6 175 BOARD MODEM BOARD FX.22500.022 BOARD MODEM BOARD-AUS FX.22500.023 BOARD MEDIA BOARD 55.AR102.001 BOARD MINI WLAN/B 802.1 1 B/G FOXCONN A THEROS NI.23600.007 BOARD BLUET OOTH BOARD 54.AR102.001 BOARD USB BOARD 55.AR102.002 BOARD POWER BOARD 55.AR102.003 BOARD FUNCTION BOARD 55.AR102.004 BOARD FINGER PRINT BOARD 55.AR102.005 BOARD VGA B[...]

176 Chapter 6 CABLE POWER CORD US 3 PIN 27.T A VV5.001 CABLE POWER CORD EU 3 PIN 27.T A VV5.002 CABLE POWER CORD AUS 3 PIN 27.T A VV5.003 CABLE POWER CORD UK 3 PIN 27.T A VV5.004 CABLE POWER CORD CHINA 3 PIN 27.T A VV5.005 CABLE POWER CORD SWISS 3 PIN 27.T A VV5.006 CABLE POWER CORD IT ALIAN 3 PIN 27.T A VV5.007 CABLE POWER CORD DENMARK 3 PIN 27.T [...]

Chapter 6 177 COMBO DRIVE DVD SUPER MUL T I MODULE TRA Y IN 6M.AR102.001 COMBO DRIVE DVD SUPER MUL T I DRIVE P A NASONIC UJ-870A 0F A KU.00807.059 COMBO DRIVE DVD SUPER MUL T I DRIVE PIONEER DVR-TD08RS 0F A KU.00805.044 COMBO DRIVE DVD SUPER MUL T I DRIVE PLDS DS-8A2S 0F A KU.0080F .001 COMBO DRIVE DVD SUPER MUL T I DRIVE SONY AD-7560S 0F A KU.0080[...]

178 Chapter 6 HDD/HARD DISK DRIVE HDD SA T A 320G 54 00RPM SEAGA TE ST9320320AS 0F A KH.32001.008 CASE/COVER/ BRACKET ASSEMBL Y HDD BRACKET 33.AR102.004 Keyboard KEYBOARD KEYBO ARD INTE(UI) BLACK AS KB.INT00.442 KEYBOARD KEYBOARD ARABIC/ENGLISH BLACK AS KB.INT00.474 KEYBOARD KEYBO ARD BELGIUM BLACK AS KB.INT00.473 KEYBOARD KEYBO ARD BRAZILIAN BLACK[...]

Chapter 6 179 CASE/COVER/ BRACKET ASSEMBL Y LCD COVER ASSY W/BACKLIGHT 60.AR102.005 CASE/COVER/ BRACKET ASSEMBL Y LCD BEZEL 60.AR102.003 CASE/COVER/ BRACKET ASSEMBL Y LCD BRACKET -R 33.AR102.005 CASE/COVER/ BRACKET ASSEMBL Y LCD BRACKET -L 33.AR102.006 DIGIT AL LIGHT DEVICE CAMERA 0.3M 57.AR102.001 DIGIT AL LIGHT DEVICE CAMERA 1.3M 57.AR102.002 CAS[...]

180 Chapter 6 Screw List ACCESSORY REMOTE CONTROLLER EU 25.AR102.002 ACCESSORY REMOTE CONTROLLER TC 25.AR102.003 ACCESSORY REMOTE CONTROLLER SC 25.AR102.004 MISCELLANEOUS NAME PLA TE-AS4930 40.AR102.001 Category De scription Quantity Part Number Screw List SCREW SCREW M2.5*8(NL) 15 86.AR102.001 SCREW SCREW M2.5*5(NL) 22 86.AR102.002 SCREW SCREW M2.[...]

Chapter 6 181[...]

Appendix A 182 Model Definition and Configuration Aspire 4930 Series Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wirele ss LAN Blueto oth VOIP Phone AS505 1ANW XMi AAP India LX.A V 30C.0 02 AS5051AN WXMi LINPUSIL1 UMAC 1*512/80/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N80G B5.4K NSM8 X ABT_ AT [...]

183 Appendix A AS505 1A WX Mi P A USA/ Canada - Canadian French LX.A V 30J.00 1 AS5051A W XMi MCECF UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1A WX Mi P A USA/ Canada - Canadian French LX.A V 30J.00 2 AS5051A W XMi MCEUS UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN [...]

Appendix A 184 AS505 1A WX Mi AAP Thailand LX. A V 305.00 4 AS5051A W XMi XPHTH2 UMAC 1*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1A WX Mi AAP V ietnam LX. A V 305.00 5 AS5051A W XMi XPHVN1 UMAC 1*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N120 GB5.4 [...]

185 Appendix A AS505 1A WX Mi TWN GCTWN LX.A V 305.01 2 AS5051A W XMi XPHTC1 UMAC 1*512/120/ BT/6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG FOX_ BRM_ 2.0 N AS505 1A WX Mi TWN GCTWN LX.A V 305.01 4 AS5051A W XMi XPHTC1 UMAC 1*512/60/ BT/6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N[...]

Appendix A 186 AS505 1A WX Mi AAP Thailand LX. A V 30J.01 7 AS5051A W XMi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1A WX Mi AAP V ietnam LX. A V 30J.01 8 AS5051A W XMi MCEVN1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8[...]

187 Appendix A AS505 2WXM i AAP Thailand LX. A V 30J.00 9 AS5052WX Mi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 2WXM i AAP V ietnam LX. A V 30J.01 0 AS5052WX Mi MCEVN1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8 X ABT[...]

Appendix A 188 AS505 1ANW XMi AAP Phi lippines LX.A V 30C.0 11 AS5051AN WXMi LINPUSPH 1 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N60G B5.4K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1ANW XMi AAP Malays ia LX.A V 30C.0 12 AS5051AN WXMi LINPUSMA 2 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N60G[...]

189 Appendix A AS505 1A WX Mi EMEA Eastern Europe LX.A V 30J.03 0 AS5051A W XMi MCECS5 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Denmark LX.A V 30J.02 4 AS5051A W XMi MCEDK6 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6[...]

Appendix A 190 AS505 1A WX Mi EMEA Slovenia/ Croatia LX.A V 30J.03 7 AS5051A W XMi MCESI1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Portugal LX.A V 30J.03 8 AS5051A W XMi MCEPT6 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 M[...]

191 Appendix A AS505 1A WX Mi EMEA France LX.A V 30J.02 6 AS5051A W XMi MCEWFR1 1W UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Belgium LX.A V 305.01 9 AS5051A W XMi XPHBE1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N10[...]

Appendix A 192 AS505 1A WX Mi EMEA Holland LX.A V 305.02 0 AS5051A W XMi XPHNL1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA France LX.A V 305.02 1 AS5051A W XMi XPHFRA UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB[...]

193 Appendix A AS505 1A WX Mi EMEA South Africa LX.A V 305.01 7 AS5051A W XMi XPHSA1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Norway LX.A V 305.02 4 AS5051A W XMi XPHNO1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N1[...]

Appendix A 194 AS505 2WXM i P A USA/ Canada - Canadian French LX.A V 30J.02 1 AS5052WX Mi MCEUS UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 2WXM i PA A C L A - S panish LX.A V 30J.02 2 AS5052WX Mi MCEES1 UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 W[...]

195 Appendix A AS505 1A WX Mi EMEA Russia LX.A V 30J.05 2 AS5051A W XMi MCERU9 UMAC 1*512/100/ BT/6L/5R/ CB_bg_VP _0.3C_AN AT M K 36 N14.1 WXGA G SO512 MBII6 N N100 GB5.4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2.0 BT Vo I P PCMC IA AS505 1A WX Mi EMEA Holland LX.A V 30J.05 4 AS5051A W XMi MCENL6 UMAC 1*512/100/ BT/6L/ 5R_bg_VP _0.3C_AN AT M K 36 N14.1 [...]

Appendix A 196 AS505 1ANW XMi EMEA Middle East LX.A V 30C.0 20 AS5051AN WXMi LINPUSAR 7 UMAC 1*512/60/ BT/6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 N N60G B5.4K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2.0 N AS505 1ANW XMi EMEA France LX.A V 30C.0 21 AS5051AN WXMi LINPUSFR A UMAC 1*512/60/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 N N60[...]

197 Appendix A AS505 1A WX Mi EMEA Switzerland LX.A V 30J.06 0 AS5051A W XMi MCESW8 UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Portugal LX.A V 30J.06 1 AS5051A W XMi MCEPT6 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MB[...]

Appendix A 198 AS505 1A WX Mi EMEA Holland LX.A V 30J.06 9 AS5051A W XMi MCENL6 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Italy LX.A V 30J.07 1 AS5051A W XMi MCEIT7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5[...]

199 Appendix A AS505 1A WX Mi EMEA Eastern Europe LX.A V 30J.06 8 AS5051A W XMi MCEPL7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Sweden/ Finland LX.A V 30J.06 7 AS5051A W XMi MCESV5 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO5[...]

Appendix A 200 AS505 1A WX Mi EMEA Germany LX.A V 305.05 7 AS5051A W XMi XPHDE7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Middle East LX.A V 305.06 1 AS5051A W XMi XPHAR1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N1[...]

201 Appendix A AS505 1A WX Mi EMEA Greece LX.A V 305.05 4 AS5051A W XMi XPHEL1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Israel LX.A V 305.06 9 AS5051A W XMi XPHIS1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5[...]

Appendix A 202 AS505 1A WX Mi EMEA Russia LX.A V 305.04 9 AS5051A W XMi XPHRU2 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1A WX Mi EMEA Sweden/ Finland LX.A V 305.05 0 AS5051A W XMi XPHSV1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5[...]

203 Appendix A AS505 2NWX Mi AAP India LX.A V 30C.0 26 AS5052N WXMi LINPUSIL1 UMAC 1*512/80/ BT/6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO512 MBII5 N N80G B5.4K NSM8 X ABT_ AT H 5 4 13BG FOX_ BRM_ 2.0 N Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wirele ss LAN Blueto oth VOIP Phone[...]

Appendix A 204[...]

Appendix B 205 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Rega[...]

206 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port T est CRT Monitor Acer 21 1c 21”, ViewSonic G220F , ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G , HP LP2065, HP S9500 Projector Dell 3300MP USB Port T est USB Keyboard/Mouse Micros[...]

Appendix B 207 Access Point 802.1 1 n Belkin N1MIMO Wireless Router High Performance wireless 802.1 1n Bluetooth Device Sony Er icsson Wireless Headset Sony Ericsson T610 X Bridge Bluetooth Access Po int BT300 PCMCIA T est LAN/Modem Card TDK CardBus Ether net 10/100 32-Bit CBE-10/100BT X S tor age Card Hi tachi Microdrive 4G 1394 Card Buffalo 1394 [...]

208 Appendix B[...]

Appendix C 209 Online Support Information This section describe s online techni cal support services a vailable to help you repair your Acer Systems. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However [...]

210 Appendix C[...]

21 1 A AFLASH Utility 51 Antennas 129 B Battery Pack 60 BIOS package 31 password control 31 ROM size 31 ROM type 31 vendor 31 Version 31 BIOS Supports protoco l 31 BIOS Utility 39–51 Advanced 42 Boot 49 Exit 50 Navigating 39 Onboard Device Configur ation 45 Power 47 Save and Exit 50 Security 44 System Security 50 Bluetooth board 101 Board Layout [...]

212 Launch Bo ard 93 LCD Bezel 119 LCD Brackets 126 LCD Failure 155 LCD Module Disassembly Flowchart 118 LCD Panel 125 lower cover 63 M Main Unit Disassembly Flowchart 73 Mainboard 106 media access on indicator 10 MediaT ouch Button Failure 165 Memory Chec k 152 Model Definition 182 Modem Boar d 103 Modem Failure 163 N No Display Issue 153 Notebook[...]