Acer 270 manuel d'utilisation

P AR T NO.: VD.T18V5. 001 PRIN TED IN T AIW A N Servic e guide f iles a nd updat es ar e availa ble on the ACER/CSD web; for more informat ion, pleas e refer to http:/ /cs d.ac er .c om.t w[...]

II Revision His tory Pleas e r ef er to the tabl e bel ow for t he updates made on T ravel Mate 270 ser vice guide. Date Chapte r Upda tes[...]

III Co pyri ght Copyri ght © 2002 by Acer Incorpo rated. All righ t s reserved. No par t of t his publi cat ion may be reproduced , tra nsmitted, tran scr ibed, st ored i n a ret ri eval sys tem, or t ranslat ed int o any la nguage or c omputer languag e, in any f orm or by a ny means, electr onic, mec hanical, magneti c, opti cal, c hemical, manu[...]

IV Co nvent ions The f ollow i ng co nventions are u sed i n this m anual: SCRE EN M ESS AGES Denotes actu al messages that appear on sc reen. NOTE Gives bi ts and piece s o f addition al inf ormation rel at ed to the current topi c. W ARNING Aler t s you to any damage tha t migh t resul t from doing or not doi ng specifi c acti ons. CAUTION Gives [...]

V Pr efac e Befor e using this info rmation and the pr oduct it suppor t s, please re ad t he f ollowing gene ral inform ati on. 1. This Ser vi ce Guide p rovides you wit h al l t echni cal inform ati on r elating to the BASIC CONFIGURA TI ON deci ded for Acer's "gl obal " product of ferin g. T o better fit loca l market r equi remen[...]

I T a ble of Cont ents Ch apt er 1 Syst em Specif icati on s 3 Fe a ture s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Sy stem Blo ck Diagra m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Boar d Layout . . . . . . . . . . . .[...]

II T a ble o f Cont ents Disa ssemblin g the l ogic l ower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Disa ssemblin g the L CD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Chapte r 1 3 Fe atures This co m p uter was designed wi th the user in mind. Here ar e jus t a f ew of it s many featu res: Perf ormanc e Mo bile I ntel ® Pentium ® 4 proc essor-M at 1.4GHz or h i gher Buil t -i n 0.13 mi cron tech nology; includ es 512KB L2 Cache ; supp or ts Enhanced Intel ® SpeedS te p TM techno logy S tan dard 12 8/ 256MB DD[...]

4 Chapter 1 USB (Unive rsal Serial Bus) port s IEEE 1 394 por t 802.1 1b wire less LAN Keyb oard and Pointi ng De vice 4-way scr oll butt on Sleek , smooth and styli sh de sign Full -s ized keyb oard Ergonomi cally- centered touc hpad pointi ng dev ice Exp ansi on Two ty pe II or one typ e III car dBus PC Card slots Upgrade able memor y Keyb oard a[...]

Chapte r 1 5 Syst em Bl ock D iag r am[...]

6 Chapter 1 Bo ard La yout To p V i e w 1 Panel connector 6 DDR-200P s o DIMM connector 2 So uth bri dg e 7 I nt. KB int erf ac e co nn ec to r 3 Swi tc h but ton i nterf ace co nnec tor 8 Au di o to ma in bo ard con nect or 4 Nor t hb r id ge 9 M in i PC I co nn ecto r 5 M odem con nect or 7 8 3 6 5 9 1 2 4[...]

Chapte r 1 7 Bo ttom V iew 1 USB co nnec to r 1 1 DC ja ck con nec tor 2 U SB co nnec tor 12 CP U fa n co nnec tor 3 U SB co nnec t o r 13 K ey bo ard /PS 2 co nnec t o r 4 1394 co nnect or 1 4 RJ45 -1 1 conn ec tor 5 TV -out conn ector 15 Bat tery co nnect or 6 Seri al por t 16 P C M CIA co nnect or 7 CD-ROM connector 17 DDR 200P 8 Para llel co nn[...]

8 Chapter 1 Out look Vi ew A general introduct i on of ports al lo w yo u t o connect peri pheral devic es, a s y ou would with a deskt op PC. Fr on t View # Icon Ite m De sc ri pt io n 1 1 Di spla y sc re en Als o c alled LC D (l iqui d-c ryst al d ispl ay) , di spla ys co mput er outpu t. 2 L aunch keys Sp ecia l ke ys fo r lau nchi ng Inte rne t[...]

Chapte r 1 9 4 T ouch pa d T ouch -s ensi tiv e po in t in g de vi ce wh ic h fu ncti ons l ike a co mput er mous e. 5 Cl ic k bu tt o ns (left , cent er a nd righ t) T he l eft and rig ht bu tto ns fu nct ion l ike t he lef t an d ri gh t mo us e bu tt o ns ; the cen t e r but ton serv es a s a 4 -wa y sc roll b ut ton. 6 F lopp y disk d rive ( or[...]

10 Chapter 1 Lef t Pan el # Ic on It e m De s c rip ti on 1 Op tic al d riv e Houses an o pti cal drive modu le ( CD-R O M, DVD-ROM o r DVD/CD-RW combo d riv e). 2 Op tic al d riv e ind icator Ligh ts up when th e opt ical dr ive i s acti ve. 3 E ject bu tton E jects th e drive tray . 4 Eme rgenc y ejec t slot Ejec ts t he dri ve tr ay when t he co[...]

Chapte r 1 11 Right Panel # Ic on It e m De s c rip ti on 1 M icroph one/ Lin e-i n jack A cc ep ts au di o lin e-i n de vi ce s ( e. g. , mic r opho ne, a udi o CD pl ayer , ster eo walkman). 2 Hea dpho ne/Sp eak er/ Line -ou t jac k Co nnects to aud io li ne-out d evices (e.g ., head phone s, sp eaker s ). 3 PC card e ject b uttons E ject the PC [...]

12 Chapter 1 Rear Panel # Ic on Item De s c rip ti on 1 Se curit y keyl ock C on nect s to a Ke nsing t on- c om pat ible compu ter sec uri t y lock. 2 P ower jack Co nnec ts to an AC ad apte r . 3 Ex te rna l disp la y port Con ne cts t o a d is play de vi ce (e . g., ext e rnal mo nit or , L CD p roj ector ). 4 P arall e po rt Co nnec ts to a par[...]

Chapte r 1 13 Bo ttom P anel # Ic on It e m De s c rip ti on 1 C ooli ng fa n He lps k eep the c omp uter co ol. Not e: Don’t cover or obst r uct th e open ing of th e fan . 2 B atter y b ay Ho use s the com put er ’s ba tter y pa ck. 3 Ba tte ry r e l ea se latc hes Unlat ch es the ba t ter y to r e mov e th e ba tter y pac k. 4 Ha rd disk b a[...]

14 Chapter 1 Indic ators The com put er has seven easy -t o-read sta tus icons bel ow t he di splay screen. The st atus LCD display s icons that show t he st atus of the comput er and its compo nents. Ic on Functio n De sc ri pt io n Po wer Li ghts green wh en th e co mput er is on and lig ht s oran ge whe n the c omput er is in S t andb y mod e. M[...]

Chapte r 1 15 Lock Ke ys The keyboa rd has thre e lock k eys which you can toggl e on and off. Loc k Ke y De scrip tion Caps Loc k Wh en Ca ps L ock is on, all alph abet ic c hara cters typ ed ar e in up per c as e. Nu m lo ck (F n-F1 1) Wh en Num Lo ck i s on, the embe dded key pad i s in nume ric mo de. T he k eys func tion as a cal cula tor (co [...]

16 Chapter 1 Emb edded Nu meric K eyp ad The embe dded num er ic keyp ad fu nction s li ke a desk top numeri c keyp ad. It is indica ted by small char acters loca ted on the upper ri ght corner of t he keyc aps. T o sim pl ify the keyboar d legend, curs or-con tr ol ke y symbols are not pr inted o n the keys. Desi red Ac cess Nu m Loc k On Nu m Loc[...]

Chapte r 1 17 W indows Keys The keyboa rd has two keys t hat per form Windo ws-s pecific f unct ions. Key Icon Desc ripti on Wi ndows l ogo key Start bu tto n. Co mbin at io ns wit h t hi s ke y pe r fo r m spe cial fu ncti ons. Belo w a re a f ew e xam ples : + T ab ( A ctiv ates n ext ta skba r but ton) + E (Explores My Compute r) + F (Find s Doc[...]

18 Chapter 1 Hot Keys The com put er uses hotk ey or key co m b inations t o access most of the compu ter ’ s contro ls like sre en bri ghtness, vol ume output. T o acti vat e hot keys, pres s and hold the Fn key befor e pressing the ot her k ey in the hot key combi nation. Hot Ke y Ic on Func tion De s c rip tion Fn- F 1 Ho t k ey hel p Di splay[...]

Chapte r 1 19 Fn- V o lume down Dec reas es th e sp ea ker v olu me. Fn- Br igh tn ess up In crea se s the sc reen br igh t ness. Fn- Brig htne ss d own Dec reas es th e sc re en br ightn ess Hot Ke y Ic on Func tion De s c rip tion[...]

20 Chapter 1 The Euro Sy mbol If y our keyboar d layou t is set to Unit ed S t ates-I nter nation al or Uni ted Kingd om or if you have a ke yboard wi th a Europe an l ayout, you can t ype the Euro symbol on you r keyboard . NOTE: For US keyboar d u sers: The keyboar d layout is set when you fi rst set up Windo ws. For t he Euro symbol to wor k, th[...]

Chapte r 1 21 La unch K eys Locat ed at the top of keyboard ar e five but tons. Thes e buttons are call ed launch keys . They are desi gna ted as P1, P2, P3 Email but ton and Web bro wser but ton. NOTE: T o t he l eft of these five l aunch keys is the wirel ess communi cation butt on. Th is wi reless communi cat ion button wor ks fo r m o del with [...]

22 Chapter 1 E-M ail Detect io n Cli ck ri ght button at the La unch Manager i con on t he taskb ar and cl ick on E-Ma il Dete ction. In thi s dialog box, you have the opti on t o enable /di sab le mail chec king, set t he t ime int er val for mai l checking, etc. If y ou al ready have an em ail acco unt, you can fill i n User Na m e , Password and[...]

Chapte r 1 23 T o uchpad The buil t-in tou chp ad is a pointin g d evice that sen ses movement on it s s urface. Thi s mea ns the curso r respo nds as you move your finge r on the surface of t he t ouchpad. The c entr al locati on on t he p almre st provi des op timal co m for t and suppor t . NOTE: If you are u sing an e xterna l USB mou se, yo u [...]

24 Chapter 1 NOTE: Ke ep you r finger s dry and clean whe n usi ng the tou chpad. Al so keep t he t ouchpad dry and c le an. The touchp ad is sensit ive to finger mo vem ent s. Hence, the l i ghter the touc h, t h e b etter the re sponse. T apping t oo har d wi l l not increa se the t ouchpad ’s respons iveness. Scr oll Cl ick an d hold th e butt[...]

Chapte r 1 25 Hard ware S p e cifica tions a n d Config uratio n s Process or Item Sp ecifi cat ion CPU type Intel Pentium 4 CPU package / FC-PGA packag e CPU c ore v oltage 1.3 /1.2 BIOS Item Sp ecifi cat ion BIO S ve ndor P ho en ix BIOS V e rsion 1.0 0 BI OS RO M t ype Flas h R OM BIOS ROM size 512 KB BIOS package TSOP Supp orted pro tocols A CP[...]

26 Chapter 1 NOTE: Ab ove t able list s s ome system memor y conf igurati ons. Y ou may combi ne DI M M s wi th various capa cities t o for m othe r combinat ions. . Memory Combination s Slot 1 Sl ot 2 To t a l M e m o r y 128 MB/2 56 MB 0 MB 128MB /25 6 MB 128 MB/2 56 MB 128 MB 256MB /38 4 MB 128 MB25 6 MB 256 MB 38 4MB/ 51 2 MB 128 MB/2 56 MB 512[...]

Chapte r 1 27 Spi n dl e s pe ed (RPM) 42 00 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM Pe rfor m a nc e S pe c ifi ca ti ons Bu f fe r siz e 20 48KB 2048 KB 20 48KB 2048 KB Interface A T A -5 A T A -5 A T A -5 A T A-5 Max. medi a trans fer ra te (disk -buffer, Mbyt es/s) 216 28 7 28 7 235 Data tr ansfe r rate (hos [...]

28 Chapter 1 Audio Int er face Ite m S pec ific ation Aud io Con tro ller In teg rated S oftw are Au dio i n SiS9 61 So ut h Brid ge wi th Rea lte k ALC2 02 AC97 Codec(No SP DIF ) Aud io onbo ard or o pti onal Bui lt- in Mono or S tere o S tere o Re solu tion 20 bit ste reo Di gital to an alog c onve rter 18 bit ster eo An alog to Ditia l con vert [...]

Chapte r 1 29 Supp o rts ECP/EPP/ Bi-directio n al (PS/2 co mpat ible) Y es (s et by BI O S s etu p) : W hen Mode is s ele cted as EP P m ode , “3 BCh” wil l not be avai labl e. Op tiona l ECP DM A chan nel (in BIOS S etup ) D MA chan nel 1 Opti onal par alle l port I/O addr ess ( in BIOS Setup ) 3 78h, 278h, 3BCH Opti o nal pa rallel p o rt IR[...]

30 Chapter 1 There are t w o cont rol signals that come f orm system to control l am p brightness. One signal i s named DAC_BRIG , which l imits current to m eet LCD l amp current spe c ifi cation. A not h er one is named PW M, which adjusts lamp brightness. This inverter brightness is adjusted by PWM burst mode. The PWM burs t mode is that turning[...]

Chapte r 1 31 3. Aut om atic brightness compensa t i on for i nput voltage va r iation. NOTE: Please p ay attenti on to the fellowi ng: *1. Limited lamp maximum current by DAC_BRIC signal: Elect rical Cha racteri stics No . Para meter Symb o l Min. Ty p . Max. Un i t Comment 1 Inp ut volt age NV_ PWR 9 14.8 21 V 2 Inp ut current Iin -- 0. 33 -- A 3[...]

32 Chapter 1 When DA C_BRIG volt age is 0V an d INV_PW M enables (100%), lamp has max. c urrent. When DAC_BRI G voltage is 3.3V and INV_PWM enab les (100% ), lamp has min. current. DAC_BRI G signal comes from system chipset wi th internal resistance of 3K *2. Inverter operating frequency should be within specification (45~65kHz ) at max. and min. b[...]

Chapte r 1 33 Su pports colo rs 26 2K 262K 26 2K 26 2K 26 2K Opti c al Spe c ifi ca ti on Brig htne ss c ontr ol key board hot key ke ybo ard hot key ke ybo ard hot key ke ybo ard hot key ke ybo ard hot key C o n t r a s t c o n t r o l N oN oN oN oN o Su spen d/Stand by co ntrol Ye s Ye s Ye s Ye s Ye s Ele ctric al Sp ecif icat ion Su pply v olta[...]

34 Chapter 1 ACP I m ode Powe r M anage ment Mec h. Off (G 3) All d evices in t he sys tem are turn ed off c omple tely . Sof t Of f (G2/ S5) OS in iti ate d sh utd own. A ll devi ces in t h e syst em are tu rned of f co mpl ete ly . Wo rki ng (G0/ S0) I ndi vid ual d evice s such a s the CPU and ha rd disk may be po wer mana ged i n thi s sta t e.[...]

Chapte r 1 35 Swit ch P ower s witch Lid sw itch In tern et s witch W irele s s ON/O FF s witch E -mail switc h Memory Address Map Memo ry Addr ess Size Func tion 0010 0000 h- 00 0F0 000 h 6 4K B S ys te m BI OS 000C D0 00h -000C0 000h V GA BIO S 000 C00 00h-00 0A0 000h 128 K B Vi de o memor y (VR A M) 000A 00 00h-0 0000 000h 6 40KB C onv enti onal[...]

36 Chapter 1 IRQ0 4 Co m muni cati on s Port (COM1) IRQ05 PCI AUDIO/MODEM IR Q 06 S ta ndard F lop py Disk C on tr ol ler IRQ07 E CP Printer P o rt (LPT1) IRQ0 8 Real T i m e Cl o ck IRQ0 9 SCI IRQ1 0 LAN/Un iversal S erial Bu s IRQ1 1 PCMCIA/VGA IRQ1 2 Mo use IRQ 1 3 N u m eri c data pr oc e ss or IRQ14 P rimary IDE c o ntroller (har d disk) IRQ 1[...]

Chapte r 2 37 BIOS Setu p Util ity The BI OS Setup Utili t y is a hard ware con figuration program built into y our com put er’s BI O S ( Basic Inp ut / Output Syst em). Y our co m p uter is already proper ly conf igured and opti m iz ed, and yo u do no t need to run this ut ilit y . Howeve r , if you encoun ter conf ig uration pro ble m s , you [...]

38 Chapter 2 changes made an d exit the BI OS Setup Utility . NOTE: Y ou can cha nge the v alue of a p aramet er if it is encl osed in square brac kets. Navi gation keys f or a part icular menu are shown on the bot tom of the sc reen. Help for param eters ar e found i n t he Item Specif i c Hel p part of th e scre en. Read this care ful l y when ma[...]

Chapte r 2 39 Mai n The Main scr een displays a sum m ar y of your comput er ha rdware infor m at ion, and also in cl udes basic setup par ameters. It a llows the user to speci f y standa rd IBM PC A T system p ara meters. NOTE: Th e scre en above is for ref er ence only . Actua l val ues may dif f er . Phoen ixBIOS Setup Utility Main S ys tem D ev[...]

40 Chapter 2 The t able below des cribes t he p arameters in t his scre en. Sett i ngs i n boldfa ce are the defaul t and suggested p a r amete r setti ngs .. NOTE: Th e sub-i tems u nder each d evice wi ll no t be shown i f the de vi ce contr ol is set to di sable or a uto. This i s because th e us er is not allo wed to co ntrol the sett ings in t[...]

Chapte r 2 41 Syst em Devices The Sy stem Devi ces s creen contains par ameters i nvolving your hardware de vices. It al so pr ovides ad vanced sett ings of the syst em . The ta ble below descri bes t he paramet er s in the screen. Sett ings in boldface are t he default and sug gested par ameter set ti ngs. Paramete r De s c ri pti o n Optio n s PS[...]

42 Chapter 2 Secu r it y The Se curit y screen cont ains par ameters that h elp sa feguard an d prot ect your compute r from unauthor ized use. Phoeni xBIOS Set up U t i l i t y Ma i n S y s t e m D e v i c e s S ecur i ty B o o t I n f o . Exi t I te m s p e c if ic H e lp Us er Pa s swo rd i s Clear Admi ni s t r at or Pas swo r d i s Cl ear Set [...]

Chapte r 2 43 The t able below des cribes t he p arameters in t his scre en. Sett i ngs i n boldfa ce are the defaul t and suggested p a r amete r setti ngs . NOTE: When you are pro mpted to enter a p assword, you ha ve three tries before the s yst em halt s. D o n’ t forge t your pas sword. If you f orge t your pas swor d, you may have to re tur[...]

44 Chapter 2 2. T ype the cu rrent pass word in the Enter Curre nt Password field and pr ess . 3. Press twice wit hout typ i ng any t hing in the Enter New Password and Confi r m New Pa ssword fields. The c omputer then sets t he Admini strator Password paramet er to “Clear ”. 4. When you ha ve changed the sett in gs, press to save th e changes[...]

Chapte r 2 45 If the new passwor d and c onfirm ne w pass word stri ngs d o not matc h, the screen will d isplay t he foll owing mess age.[...]

46 Chapter 2 Boot This menu al lows the user t o deci de the ord er of boot de vices to load t he operatin g s ystem. Boot able devices incl ude s t he distett e drive in modul e bay , the onboard har d d isk d rive and the CD-ROM in modul e bay .[...]

Chapte r 2 47 Info . This menu pr ovides yo u the i nformation of the sy stem. Paramete r De scri pti on Syst em BIOS V ersi on Dis play s syst em BIOS ve r sion VGA BIOS V e rsion Displays VGA BIOS vers ion Ser ial N umb er UUID Number UUID = 1 6 b y tes Sy stem Me mory Th is f ield repor ts th e me mor y siz e of sys te m ba se me mor y . T he s [...]

48 Chapter 2 Exit The Ex it s creen cont ains p aramete rs that help safeguard and pr otect y our compu ter f rom un authorize d use. The ta ble below descri bes t he paramet er s in this screen. Paramete r De scri pti on Sav ing Cha nges a nd Exit Saves yo ur ch an ges t o CMOS and exit s Sy stem Set up (sam e as ). Dis car ding Chan ges and Exit [...]

Chapte r 2 49 BIOS Flash Utility The BI OS fl ash memory update i s re quired f or t he foll owi ng c ondition s: New versi ons of s ystem program s New featu res or options Restor e a B IOS when it becomes corr upted. Use t he Phl ash util ity t o update the sy stem BIO S flash ROM . NOTE: If you do not have a crisis recovery disk et te at hand, t[...]

50 Chapter 2 Ru nning D iagnos tics Prog ram 1. BIOS Re- flash Inser t CD-Disk and floppy di sk t hen boot from fl oppy di sk drive to BIOS re -f l a sh. 2. Seri al Port, Parallel Port an d FDD T est Inser t SIO/PIO l oopback to serial/ parall el port. Pl ace the d is kette in the floppy diskett e drive. T hen run the t est util ity . 3. CMOS RTC a[...]

Chapte r 2 51 . 4. Therma l T est . 5. Confi g T es t . 6. 1394 ID Check If you ne ed to confirm whether t he 1394GUID serial num ber has be en input or not, you can ru n t hi s utility . Press the n Y ke y to ne x t te s t.[...]

52 Chapter 2 7. T ouchpad T es t Afte r you r u n t he utili ty , please poi nt an d mov e y our finger on t he tou chpad. Then see if the move ment of the curso r can reach to lef t t op (X=0, Y=0). Press the righ t and left button t hen continue next t es t. 8. VGA R.G .B. Mode T est Inspe cts re d, gr een and bl ue color of dis pl ay quality . P[...]

Chapte r 2 53 9. FA N T e s t Check if the fan has turne d on or not. Y ou can confi r m t he function by a fe ath er . 10. Key board T est Press all keys accord ing to t his order --from l eft to r ight and from up to down to test each key’ s functi on. If p ass then pr ess + Br eak to contin ue the nex t test. 11. 32bit Syst em car d T est Ins [...]

54 Chapter 2 12. Aud io T est T est the left channel first. Aft er you hear a sound press to t est t he right chann el. 13. Batter y Ch arg e T e st Plug i n AC adapter to t h e s ystem for test .[...]

Chapte r 3 55 This chapte r cont ains s t ep-by -step pr ocedures on ho w to dis assemble the note book compu ter for maint enance a nd troubl eshooting . T o disa ssemble th e c omputer , y ou need the foll owing tools: W rist gr ounding s trap and cond uctive mat for p reventing elect rostat ic dis charge Sma ll P hilips scre w dri ver Phil ip s [...]

56 Chapter 3 Gener al I nform ation Befor e Y ou B egin Befor e proceeding wit h th e d isassembly pr ocedure, ma ke sur e t hat y ou do the following: 1. T urn of f t h e p ower to the system and al l peripher als. 2. Unplug t he AC ad apt er and all power and signal cables from the s ystem. 3. Remov e the bat tery pack. NOTE: T r avelMat e 270 se[...]

Chapte r 3 57 Disas sembl y Proce dure Flo wchart The fl owchart on the succeed ing page give s you a gra phic represe nt atio n on the enti re disas sembl y sequence and ins tructs yo u on t he component s that need to be remov ed during servi ci ng. For example, i f you wan t to rem ove the sys tem boa rd, you must fir st remove t he key board, t[...]

58 Chapter 3 H Scre w , M2 .0X0.4P+ 3FP-ZK(N L) I Scre w , M2 .5X12 J Scre w , M2 .5X18 K Sc rew, M2.5X 3NL L S crew, M2.5X 4 M Sc rew , M2.5X 5 N Scr ew , M2 .5X7NL O Sc rew , M 2.5X 9NL P Sc rew, M3.0X 3 Q Screw , TPB -1.7 3 .5P -ZK(N L) R Therm al scr ew wi t h spri n g S Ther mal s crew wi th whi te sp r i ng Item Description[...]

Chapte r 3 59 Removin g the Batte ry Pack 1. Press t he battery lo ck and sl ide the batt ery l at ch to the r ight. 2. Then r emove t he bat tery .[...]

60 Chapter 3 Removing t h e HDD Module/Memory/F DD Module/Optical Mod ule and CPU Removing the HDD Module 1. Remove t he t w o screws t hat secure the HDD m odule. 2. Then t ake the HDD module away . Rem oving the Me mory 1. Remov e the scr ew as shown here. 2. Remov e the DIMM door . 3. Then p rize out the memory wi th the fingures . Rem o ving th[...]

Chapte r 3 61 Removi ng the CPU 1. Replac e t he sc rew that secure t he heat sink cover . 2. Remov e the heat sink cover . 3. Disco nnect the fan power c abl e. 4. Remov e the t w o s cr ews t hat secur e the fan. 5. Then r emove t he fa n. 6. Remov e the f our sc rews as shown. 7. Then r emove t he heat sink. 8. Unloc k the CPU l ock wit h the fl[...]

62 Chapter 3[...]

Chapte r 3 63 Removing the LCD Module and Switc h Bo ar d Rem oving the LCD M odule 1. Remov e the t w o ( one on each s ide) screws hol ding the middl e c over . 2. Use a tool t o pul l t h e k eyboard l ocks ou twards as sho wn h ere. 3. Priz e the m iddle c over wit h a plast ic f lat he ad scr ewdriver . 4. Unscre w the t wo sc rews as sh own h[...]

64 Chapter 3 Removi ng the Swi tch Board 1. Unscre w the t wo sc rews that secur e the swi tch boar d. 2. Then r emove t he swi t ch bo ard from the mai n uni t .[...]

Chapte r 3 65 Disassembling th e Main Unit Sep arate th e main unit into the lo gic upper an d the logic low er assemb ly 1. Unscre w t he two sc rews holding t he Mini PCI EMI shi el ding then remove i t fr om the mai n unit . 2. Disco nnect t he aud io boa r d FFC. . 3. Remov e the 1 1 screws on the lower case. 4. Remov e the 5 scr ews holding th[...]

66 Chapter 3 5. Disco nnect the phone jac k FFC f r om t he audio board. The n r em ove t he audio board. 6. Disco nnect the audio boa rd FFC f r om t he audio board. 7. Disat tach the to uchpad cov er latch. 8. T urn over t he upper c ase and disatt ach the tou chp ad cover from the upp er case. 9. Remov e the t ouchpad. 10. Di sconnect the t ouch[...]

Chapte r 3 67 Disasse mbling t he logic lower 1. T ear o f f t he m y l ar t hat f as t ens t he w i r e l ess c a rd power c ab l e. 2. Dicon nect teh wireless ca rd power cable and re m ov e it from the main boa rd. 3. Unscre w t he thr ee screws that se cures main board t o the lo wer case. 4. Remov e the si x nut s with nut scr ewdriver . two s[...]

68 Chapter 3 Disassembling th e LCD Module 1. Remov e the t wo scre w p ad then unsc rew t he two scr ews on the LCD bezel. One on each si de. 2. Disat tach the LCD bezel fr om t he uppe r side of the LCD module car ef ully .. 3. Unscre w t he scr ew that holds th e LCD inver te r . 4. Disco nnect the LCD wire set and LCD power cabl e f rom the LCD[...]

Chapte r 3 69 Disassem b ling the External M o dules Disassembling the HDD Module 1. Remove the f our ( two on each side ) screws on HDD ca rrier . 2. Remove t he HDD EMI shielding and ta ke out the HDD f rom the c arrier . 3. Disco nnect the hard di sk dr ive connector . Disassembling the Floppy Disk Drive Module 1. Remov e the f our sc rews (two [...]

70 Chapter 3[...]

Chapte r 4 71 Use the fo llowing pro cedur e as a g uide for comput er problems. NOTE: Th e diagnost ic test s are intended to t est thi s model ( Tr avelMat e 270 series). Non-Acer product s, protot ype ca rds, or modif i ed op tions can give false error s and inv alid sy stem r esponses. 1. Obta in the fail ed symptoms in as much det ai l as poss[...]

72 Chapter 4 Syste m Check Proc edures Exte rnal Disk ette Drive C heck Do the fol l owing steps t o iso late the problem to a cont ro ller , driver , or disket t e. A wr i te-enable d, diagnosti c disk ette is requir ed. NOTE: Mak e sure that the dis kette do es not have m ore than one label attac hed t o it. Multi ple l abels can cause damage to [...]

Chapte r 4 73 Keybo ar d o r Au x iliary Input Devic e Check Remov e the ext ernal keyboa rd if the intern al keyboard is t o be tes ted. If t he int er nal keyboa rd does not work or an unexp ect ed charact er app ears, make sur e th at t h e f lexibl e c able exten ding from the keyb oard is correc tly seated i n the co nnector on the main boa rd[...]

74 Chapter 4 Check th e Power Adapter Unplug t he power a dapter cab le f rom the c omputer and measur e th e o utput volt age at the plug of the power adapt er cable. See the f oll owi ng figure 1. If t he vol tage is not cor r ect, replac e the power adapter . 2. If t he vol tage is withi n t he ra nge, do the followi ng: Replac e the main board [...]

Chapte r 4 75 Check th e Battery Pack T o c heck the batter y pa ck, do the fo ll owi ng: Fr om So ftw are: 1. Check out t he Power Options in co nt rol Pa nel 2. In Power Met er, confirm that if t he para meter s shown in t he screen for Cur ren t Power Sou rce and T ot al Batt ery Power Remaining ar e cor r ect. 3. Repeat the steps 1 and 2, for b[...]

76 Chapter 4 sti ll occurs, cont inue next ste p. Replac e t he CPU wit h another of the same sp ecificat i ons. If the probl em s s till occ urs , go t o nex t step. The m ain boar d may b e damaged. Repla ce main boa rd. 3. If t he ext ernal monito r has the same problem as th e i nt ernal monit or , t he ma in boa rd may be damaged. Pleas e i ns[...]

Chapte r 4 77 Powe r-On S elf-T e st (P OST) Er ror M essa ge The POST error mes sage index li st s the error messa ge and their possi ble causes. The mos t likely ca use is li ste d fi rst. NOTE: Pe rf orm th e FRU re pla cement or actio ns i n t he sequence sho w n in FRU/Ac tion column, if the FRU replac ement does not solv e t he pr oblem, put [...]

78 Chapter 4 Index of Erro r Message s Error Message List Error Messages FRU/Action i n S equence 0200 Fail ure Fi xed D is k Har d d isk er ro r d etec ted . Che ck to see i f fi xed di sk i s att ach ed prop erl y . Ente r the BIOS S etup U tility a nd ver ify th e hard disk i s detec ted. 02 1 1 Keyb oard err or see “Ke ybo ard o r Au xili ary[...]

Chapte r 4 79 02F 0 CPU ID CP U s ocket nu mber for Mul ti-P roce ss or erro r . Mai n boar d 02F 4 EISA C M OS not writ eabl e Syst em una ble to w r ite to EISA C M OS. Mai n boar d 02F 5 DMA T es t F aile d Syst em una ble to wr ite to DMA (Di rect Me mory Acc e s s) r egi ste rs. Mai n boar d 02F6 Soft ware NM I Fai led Sys tem un able to gener[...]

80 Chapter 4 In dex o f Sy mpto m-t o- FRU Erro r Mes sag e LCD-Rel at ed Symptoms Symp tom / Error A ctio n in S equ ence LC D b acklig ht do esn' t wo rk LCD is t o o d ark LCD br igh t ness ca nnot be adju sted LCD co ntr as t c annot be ad just ed Ent er BI OS Util ity t o exe cute “ L oad S etup Defau lt s” on Exi t scr een, th en re [...]

Chapte r 4 81 PCMCIA - Related Sy mptoms Symp tom / Error A ctio n in S equ ence Sy stem ca nnot dete ct th e P C Car d (P CMCI A) See “ Syste m Dia gnos tic Dis kett e” on page 4 9. Ple ase run Syca rd 32 Bit t est. PCMC IA s lot ass e mbly Mai n boar d PCMC IA slot pin is da mage d. PCMC IA slot asse mbly Memory -Relat ed Symp tom s Symp tom [...]

82 Chapter 4 NOTE: If you c annot fi nd a s ymptom or an e rror i n this list and the problem remains, see “ Undete rmined Proble ms ” on pa ge 8 4. Perip heral-R ela ted Symptoms Symp tom / Error A ctio n in S equ ence Sy stem conf igu ratio n doe s no t ma tch t he inst alle d de vice s. Enter BIOS Se tup Ut ility to exe c ute “L oad S etup[...]

Chapte r 4 83 Interm itte nt Pr ob lem s Int ermittent syst em h ang probl em s can be cause d b y a v ariety of re asons t hat have nothi ng to do wi t h a hardwar e defect, suc h a s: cosmic radi ati on , electros tatic di scharge , or soft ware errors. FRU repl acement shoul d be c onsidered onl y when a recurri ng prob lem exists . When ana l y[...]

84 Chapter 4 Undetermined Pro b le ms The di agnos tic pr oblems doe s not ident ify whi ch adapt er or dev ice fa iled, which i nsta lled de vi ces are i ncorr ect , whethe r a s hort circu it is su spected, or whet her the system is inop erative. Foll ow the se procedures to i sol ate the faili ng FRU (do not i s olate non-def ective FRU). NOTE: [...]

Chapte r 4 85 Inde x of AFla sh BIOS Error Messag e Error Message A cti on in Seq uen ce Hardware Error See “Sys tem Diagnostic Diske tte” on page 49 VPD Ch e c k sum Er ro r Re b o ot th e sy s tem a nd th en re stes t wi th th is disk e tte . BIO S Updat e Pro gram Er r or T ur n off t he po w e r an d r est art th e syst em. Sy s te m Err or[...]

86 Chapter 4[...]

Chapte r 5 87 To p V i e w 1-JP8 Panel conne ctor 7-JP 18 Int.k eyboard i nterface connec tor 3-JP20 Switch button interface conn ector 8-JP29 Audio to mai n board conn ec to r 5-JP15 Modem connec tor 9-JP16 Mini-PCI c onn ector 6-JP5 DDR-200P 7 8 3 6 5 9 1 2 4 Jumper and Connector Locations Chapter 5[...]

88 Chapter 5 SW1 S ettings (Lid switch ) SW2 S ettings Setting Switc h 1 NONE Switc h 2 ST AN D BY Swi tch 3 HIB ERNA TE Swi tch 4 ON/OF F BUTTO N SW 2 Sett ing POW ER BUTTO N ON:S YSTEM O N OFF : SYSTE M OFF[...]

Chapte r 5 89 Botto m View 1-JP31 USB con nector 12-JP1 CPU fan c onnector 2-JP26 USB con nector 13-JP28 Keyboard/ PS2 3-JP24 USB con nector 14-JP14 RJ45-1 1 co nnector 4-JP1 1 1394 con nector 16-JP12 PCMCIA connec tor 5-JP7 TV - out connec tor 17-JP 4 DDR 200P so- DIMM conne c tor 6-JP17 Seri al po rt 18-JP 19 FDD con nector 7-JP10 CD-R O M connec[...]

90 Chapter 5[...]

Chapte r 6 91 This ch apter gives you t he FRU (Fi eld Rep laceabl e Uni t) l isting in glo bal c onfigurat i ons of T rav elMate 270 seri es pr oduct s. Ref er to this chap ter wheneve r ordering fo r parts t o rep air or for RMA (Return Mer chandise Author izatio n) . Pleas e note th at WHEN ORDERING FRU P ARTS, y ou shoul d chec k the most up-to[...]

92 Chapter 6 Expl oded Diagra m THE SYSTEM[...]

Chapte r 6 93 LOGIC UP PER ASSY TravelMate 270[...]

94 Chapter 6 LCD 14.1” TravelMate270[...]

Chapte r 6 95 LCD 15” TravelMate 270[...]

96 Chapter 6 DVD ASSY NOTE: Th e expl oded diagrams for CD-ROM, DVD-ROM and DVD-R W combo m odul e are very simila r. Theref or , we p ut on ly DVD ASSY exploded dia gram for yo ur referenc e. Please also refer t o the FRU list below for more in formation on di f ferent model s and part num ber s. This diagr am on ly explains the relev ant locati o[...]

Chapte r 6 97 FDD ASSY HDD (W/O HDD) ASSY TravelMate 270 TravelMate 270[...]

98 Chapter 6 Pi cture No. Par tna me A nd De scri ptio n Pa rt Numb er Adap ter NS ADA PTER-D EL T A 70W (3Pi n) AP . 1700 1.001 ADA P T ER-ASTEC AP . 80304.002 Batte ry NS BA TT ER Y LI-ION 8 CELL- P A NASONIC HBT .0 1 86.001 BA TTER Y LI-I ON 8 C E LL-SA MSUN G HB T .0186 .002 Boards 251- Log ic Upper AUDI O/ T OUCHP A D BOARD 55.T18V5.001 252- T[...]

Chapte r 6 99 003- Log ic Upper FFC-TOUCHP AD 50.T18V5 . 002 004- Log ic Upper FF C-PH ONE JA C K 50.T 18 V5.00 3 NS CABLE-MODEM 50.T18V5.004 002- Log ic Upper ANT ENNA LINE-L No te: T he short er one i s th e lef t ante nna line 50.T 18V5.00 5 001- Log ic Upper ANT ENNA LINE-R No te: Th e lo nger on e is the ri ght a nt enna line 50.T 18V5.00 6 NS[...]

100 Chapt er 6 314- The Syst em DIMM COVER 4 2 .T18V5 . 002 313- The Syst em HEA T SINK C OVER 42.T 18 V5.00 3 31 1- The Syst em LO WER CASE W/O SPEAK ER-INC LU DING BA TTER L A TCH, NOB, SPRING 6 0 .T 18V5 .001 253- The Syst em UPPER CASE W /O T OUCHP AD COVER 6 0 . T 1 8 V5.0 02 101- Log ic Upper EM I SHIEL DING WIT H MYLA RS, TH ERMAL PA D 60.T [...]

Chapte r 6 101 104- Log ic Upper TOUCHP AD BRACKET 33. T 1 8V5.0 02 NS TOUCHP AD COVER 42.T18V5.004 NS CPU SUPPO RT BRAC KET 3 3.T18 V5 .003 102- Log ic Upper HINGE SADDLE-R 34.T18V5.001 103- Log ic Upper HINGE SADDLE-L 34.T18V5.002 105- Log ic Upper PHONE J ACK COVE R 42.T18V5.005 BA TT ERY LA T CH /KNOB KIT in clud ing ba tte ry spri ng, k nob, l[...]

102 Chapt er 6 FD D ASSY FD D MODULE, P AN ASONIC 6 M.T18V5 .010 FD D MODU LE, MITSU MI 6M. T18V5.0 1 1 01 1-FDD ASSY FD D DRIVE P ANASONI C KF .22602.001 FDD D R IVE MI TSUM I KF .35 301. 002 002- FDD ASSY FD D DOOR P ANASONIC 4 2 .T18V5.016 FDD DOOR MITSUMI 42. T18V5.0 17 001- FDD ASSY FD D BRACK ET P ANA SONIC 3 3.T18V5 .0 04 FD D BRACK ET MITSU[...]

Chapte r 6 103 002-HDD (W/O HDD) ASSY HDD BRACKET COVE R 3 3.T18V5.006 Key boar d NS AS 1 40 0 KEYBOARD CHICONY Arabic KB.T1802.010 AS1400 KEYBOARD CHI CONY B el gium KB.T1802.012 AS1400 KEYBOARD CHI CONY T raditi o n a l Chiese KB. T18 02.005 AS1400 KEYBOARD CHI CONY Cze ch KB.T1802.014 AS1400 KEYBOARD CHI CONY Danis h KB.T1802.017 AS1400 KEYBOARD[...]

104 Chapt er 6 003- LC D 14. 1” an d LCD 15” LC D INVERT ER 19.T 18V5.00 1 104- LC D 14. 1” an d LCD 15 LCD BRACKET L1 4” for AU, CPT Not e: The b rac ket s you see on t he ex plod ed di a gra m are wi th hi ng es . 33.T 18V5.00 6 LCD BRACKET L1 5” XGA AU 33.T18 V5 .008 LCD BRACKET L1 5” XGA LG 33.T18 V5 .014 LCD BRACKET L1 5” XGA HIT[...]

Chapte r 6 105 002- LC D 14. 1” an d LCD 15” WIR E SET 14. 1” XGA AU 50.T 1 8V5.009 WIR E SET 14 .1” XGA CPT 50. T1 8V5. 010 WIR E SET 15. 0” XGA AU 50.T 1 8V5.01 1 WIR E SET 15 .0” XGA LG 50 . T18V 5. 012 WIRE S E T 15.0” XGA HIT A CHI 50.T18V5 . 013 WIR E SET 15 .0” SX GA+ CP T 50. T1 8V5. 014 WIR E SET 1 5 .0” SXGA+ LG 50.T 18V[...]

106 Chapt er 6 101- DVD ASSY CD-ROM DRIVE 24X QSI (SCR-2 4 2-S) KD.24X03.001 CD-ROM DRIVE 2 4 X SAMSUNG (SN-124P) KD.24X02.001 DVD-ROM DRIVE 8 X TOSHIBA (SD-2612) KV .08X01.001 DVD-ROM DRIVE 8 X HLDS (GDR-8081N) KD.80803.001 DVD - RO M DR IV E 8X LIT E O N (L SD -0 81) KV.08X0 4.0 01 DVD-RW COMBO DRIVE 8X TOSHIBA (SD- R2 212) KO .08 X04 .001 DVD-RW[...]

Chapte r 6 107 Scre ws CPU FRAME NUT 86.T18V5.001 Scr ew , #4 -40UN F 86 . T18V 5.002 Scre w , M 2.0*2 .5 NL 86.T 18V5.00 3 Scre w , M 2.0*3 86.T 18V5.00 4 Scre w , M 2.0*3 NL 8 6 .T18V5 .005 Scre w , M 2.0*5 86.T 18V5.00 6 Scre w , M 2.0*7 86.T 18V5.00 7 Scr ew , M2. 5*12 86.T1 8V5. 0 09 Scre w , M 2.5*1 8 2 86.T 18V5.01 0 Scre w , M 2.5*3 NL 8 6 [...]

Appendi x A 108 T ravel Mat e 27 0 S erie s Mode l Number CPU LCD OD D Me mo ry HDD (GB) 270 X P4-1 400 u FCPG A 2 14.1 X GA 24X C D 128 20 270X V P4- 1400 uFCP GA2 14 .1 XG A 8X DVD 128 20 270 XV i P 4-140 0 uFC P GA2 14. 1 XGA 8 X D VD 256 20 270X C P4 -14 00 uF CPG A2 14.1 XGA 8/ 8/8/2 4 co mbo 12 0 20 272 X P4-1 600 u FCPG A 2 14.1 X GA 24X C D[...]

109 Append ix A Mai n Fea tures Mob il e In tel ® Pent ium ® Proces sor -M at 1.4GHz or higher , f eatur ing Int el ® Enh anced SpeedS t ep TM tec hnol ogy SiS 650 chi p set with embed ded VGA, fe aturing 16MB DDR shared video m emor y (default , or 32/ 64MB con figurable thr ough BIOS setup) S tandard 12 8/25 6MB of DDR - 266 SDRAM, upgradeabl [...]

Appendi x A 11 0[...]

Appendi x B 111 This co m p uter’s comp at ibility i s t es ted and verifi ed by Ace r ’ s i nternal te sting depar tment. All of its s ystem funct ions are test ed und er Windows ® XP Home, Wi ndows ® XP Pro and Windows ® 2000 envir onm ent . Refer t o the f ol lowing lis t s for compone nt s, adapt er car ds, and periph erals which hav e p[...]

11 2 Appendix B M i c r os o f t ® W i nd ows ® X P H o m e E n v i r o n m ent T e st I t e m Spec ific ati o n s Display LCD 14.1” TFT (X GA)-- AU U B14 1X03 CPT CL AA141XF0 1 LCD 15. 0” TF T (102 4x76 8 XGA )- - AU B 150XN01 LG LP15 0X04 HIT ACHI TX 3 8D8 5VC1 CAB LCD 15 .0” TFT (102 4 x768 SXGA +)-- CPT CLAA105P A01 LG LP15 0E01 -A2M2 I[...]

Appendi x B 11 3 Com p ort & PS /2 Log itec h M- M35 Logi te ch Track man Mar ble T-CJ 12 Logi te ch Track man Por table Mou se T-CC3 Logi te ch M ous eMan M-CV 46 Lo gite ch Tra ck Ma n L ive (W/L ) M-R D3 7 Mic rosof t I ntell imou se Micr oso ft Home Mou se I/O Adapter PCM CIA Xir com 32 -bi t Car d bu s 10 /100 Com 3 2-bit Ca rd bus 10 /1 0[...]

11 4 Appendix B M i c r os o f t ® W i nd ows ® X P P r o E n v i r o n m e n t T e st Item S p eci ficat ions Display LCD 14.1” TFT (X GA)-- AU U B14 1X03 CPT CL AA141XF0 1 LCD 15. 0” TF T (102 4x76 8 XGA )- - AU B 150XN01 LG LP15 0X04 HIT ACHI TX 3 8D8 5VC1 CAB LCD 15 .0” TFT (102 4 x768 SXGA +)-- CPT CLAA105P A01 LG LP15 0E01 -A2M2 IBM I[...]

Appendi x B 11 5 Com p ort & PS /2 Log itec h M- M35 Logi te ch Track man Mar ble T-CJ 12 Logi te ch Track man Por table Mou se T-CC3 Logi te ch M ous eMan M-CV 46 Lo gite ch Tra ck Ma n L ive (W/L ) M-R D3 7 Mic rosof t I ntell imou se Micr oso ft Home Mou se I/O Adapter PCM CIA Xir com 32 -bi t Car d bu s 10 /100 Com 3 2-bit Ca rd bus 10 /1 0[...]

11 6 Appendix B M i c r os o f t ® W i nd ows ® 20 0 0 E n v i r o n m e n t T e st Item S p eci ficat ions Display LCD 14.1” TFT (X GA)-- AU U B14 1X03 CPT CL AA141XF0 1 LCD 15. 0” TF T (102 4x76 8 XGA )- - AU B 150XN01 LG LP15 0X04 HIT ACHI TX 3 8D8 5VC1 CAB LCD 15 .0” TFT (102 4 x768 SXGA +)-- CPT CLAA105P A01 LG LP15 0E01 -A2M2 IBM I TS[...]

Appendi x B 11 7 Com p ort & PS /2 Log itec h M- M35 Logi te ch Track man Mar ble T-CJ 12 Logi te ch Track man Por table Mou se T-CC3 Logi te ch M ous eMan M-CV 46 Lo gite ch Tra ck Ma n L ive (W/L ) M-R D3 7 Mic rosof t I ntell imou se Micr oso ft Home Mou se I/O Adapter PCM CIA Xir com 32 -bi t Car d bu s 10 /100 Com 3 2-bit Ca rd bus 10 /1 0[...]

11 8 Appendix B[...]

Appendi x C 11 9 This se ction descri bes online t echnica l sup port servi ces avai lable to hel p you r epair your Ace r Systems. If you ar e a d i strib utor , de aler , AS P or T PM , pl ease refer y our techn ical queries to yo ur l ocal Acer branch of fice. Acer Br anch Off ices a nd Reg ional Busi ness Uni t s may a ccess ou r website . Howe[...]

120 Append ix C[...]

Index 121 A AC Adapter 31 ACPI 1 .0a 23 AFLASH Ut ility 47 Audio 26, 27 B Ba tte r y 2 8 Batt ery Pack 57 batt ery p ack charg ing indi cator 12 BIOS 2 3 pack age 23 p assword contr ol 23 RO M si ze 23 ROM t y pe 23 vendor 23 V ersion 23 BIOS Se tup Ut i lity 35 BIOS Suppor ts protoco l 23 BIOS U til ity 35 Basic System Settings 39 Navig ating 35 O[...]

122 In dex K Keyboar d 27 Keyboar d or Auxilia ry I nput Device Check 71 L L2 ca che 23 LAN/Modem Combo 24 M Mach i ne Di sassembly 53 media acc ess on i ndicator 12 Memory Check 71 Mode l Def ini t ion 106 Mode m 24 Mode m Combo Car d exter nal 61 N num lo ck on i ndicator 12 O Onli ne Support Info rmat ion 117 P Panel 6 Bo tto m 11 left 6 Rear 9 [...]