Aastra Telecom 57I CT manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Aastra Telecom 57I CT. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Aastra Telecom 57I CT ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Aastra Telecom 57I CT décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Aastra Telecom 57I CT devrait contenir:
- informations sur les caractéristiques techniques du dispositif Aastra Telecom 57I CT
- nom du fabricant et année de fabrication Aastra Telecom 57I CT
- instructions d'utilisation, de réglage et d’entretien de l'équipement Aastra Telecom 57I CT
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Aastra Telecom 57I CT ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Aastra Telecom 57I CT et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Aastra Telecom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Aastra Telecom 57I CT, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Aastra Telecom 57I CT, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Aastra Telecom 57I CT. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Administrator Guide Release 2.1 SI S I P I I P PHONE P H O N E 53i, 55i, 57i, 57i C 5 3 i , 5 5 i , 5 7 i , 5 7 i C T 41-001 160-00 Rev 04[...]

  • Page 2

    Aastra T elecom will not accept liabili ty for any damages and/or long di stance char ges, which result from unauthorized and/or unl awful use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial erro rs or omissions contained within th is documentation. The information contained in th[...]

  • Page 3

    41-001160-00, Release 2.1, Rev 04 iii Software License Agreement Aastra T elecom Inc., hereinafter known as "Sel ler", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive , restricted use license to use Software in ob ject form solely with the Equipment for which the Software was inte nded. Thi[...]

  • Page 4

    [...]

  • Page 5

    41-00116 0-00, Rele ase 2.1 Rev 04 v Contents Contents Preface About this guide .............. ................. ................ ................ ................ ............. ................ .. .xiii . Introduction ........... ............. ................ ................ ................. ................ ................ ...... xii i . Audi[...]

  • Page 6

    vi 41-001160-00, Release 2.1 Rev 04 Contents Chapter 2 Configuration Interface Meth ods . About this chapter ........ ....... ......... ............. ................ ................. ................ ................ ..... 2 -1 . Configuration Methods ............................. ................ ................. ................ ..............[...]

  • Page 7

    41-00116 0-00, Rele ase 2.1 Rev 04 vii Contents Chapter 4 Configuring Network and Session Initiation Pr otocol (SIP) Features . About this chapter ........ ....... ......... ............. ................ ................. ................ ................ ..... 4 -1 . Overview ............. ............ ................. ................ .........[...]

  • Page 8

    viii 41-001160-00, Release 2.1 Rev 04 Contents XML Beep Support ................ ................. ................ ................... ................ ............. 5-48 . S tatus Scroll Delay ....... ................ ................ ................ ................ ................ .......... 5-50 . Incoming Call Interrupts Dialin g ..........[...]

  • Page 9

    41-00116 0-00, Rele ase 2.1 Rev 04 ix Contents Chapter 6 Configuring Advanced Operatio nal Features . About this chapter ........ ....... ......... ............. ................ ................. ................ ................ ..... 6 -1 . Advanced Operational Features ................... ... ......... ................. ................ .......[...]

  • Page 10

    x 41-001160-00, Release 2.1 Rev 04 Contents Chapter 9 T roubleshooting . About this chapter ........ ....... ......... ............. ................ ................. ................ ................ ..... 9 -1 . T roubleshooting ........ ................ ................ ................ ................. ................ ................ ..... [...]

  • Page 11

    41-001160- 00, Releas e 2.1 Rev 04 xi Contents SIP Basic, Global Settings . ................ ................ ................. ................ .................. A-41 . SIP Basic, Per-Line Settings .................. ................ ................ ................ ............... A-50 . Centralized Conferencing Settings ..... ................ [...]

  • Page 12

    xii 41-001160-00, Release 2.1 Rev 04 Contents Softkey/Programmable Key/Feat ure Key/Expansion Module Ke y Parameters ......... A-136 . Softkey Settings for 55i, 57i, 57i CT ....... ......... ................ ................. ................ ... A-137 . Programmable Key Settings for 53i and 55i ........... ................ ................ .......[...]

  • Page 13

    41-001160- 00, Releas e 2.1 Rev 04 xiii Contents Appendix D Sample Configuration Files . About this appendix .. ................ ................ ................ ................. ................ ................ .... D-1 . Sample Configuration Files ... ............. ................ ............. ................ ................ ..............[...]

  • Page 14

    xiv 41-001160-00, Release 2.1 Rev 04 Contents XML Image Objects (55i, 57i/ 57i CT only) ................... ................ ................ ......... G-48 . Attributes/Options to Use with XML Objects ................... ................. ................... .. G-58 . HTTP Post .......... ................ ................ ................ ........[...]

  • Page 15

    41-001160-00, Release 2.1, Rev 04 xiii Preface Preface About this guide Introduction This SIP IP Phone Administrator Guide provides informat ion on the basic network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i, and 57i Cordless (57i CT). It also in cludes details on the functioning and configuration of the IP ph ones. A[...]

  • Page 16

    About this guid e xiv 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Preface Other Document ation The IP phone do cumentation co nsists of: • <Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instructions, inform ation on general features an d functions, and basic options list customizati[...]

  • Page 17

    41-001160-00, Release 2.1, Rev 04 xv Preface Chapters and appendi xes in this guide This guide contains the following chapters an d appendixes: For Go to An overview of the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator option information Chapter 3 Configuring the Netwo rk and Global SIP F ea[...]

  • Page 18

    [...]

  • Page 19

    41-001160-00, Release 2.1, Rev 04 1-1 Overview Chapter 1 Overview About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides informatio n about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operatio n. T opics This chapter covers the fo[...]

  • Page 20

    IP Phone Models 1-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Overview IP Phone Models Description The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initia tion Protocol (S[...]

  • Page 21

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-3 Overview Overview Optional Accessories The following are optional accessories for the IP Phones. A Power over Ethernet (PoE) inline power injector supplies 48 V power to the IP phone through t he Ethernet cable on pins 4 & 5 and 7 & 8. Reference For more information about installing the [...]

  • Page 22

    IP Phone Models 1-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Overview The 536M module adds 36 additional softke ys to t he IP phone models 53i, 55i, 57i, and 57i CT . The 536M pro vides paper labels for each softkey . Up to 3 modules can be piggy-backed to provide up to 108 ad ditional softkeys for th e phone. The 560M module[...]

  • Page 23

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-5 Overview Overview Model 53i IP Phone This section provides brief information ab out the Mo del 53i IP Phone. It includes a list of features, and desc ribes the hard keys and de fault programmable keys o n the 53i. 53i Phone Features • 3-line LCD screen • 6 top keys: 4 keys are programma ble [...]

  • Page 24

    IP Phone Models 1-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Overview 53i Key Descriptions* Keys Key Description Goodbye key - Ends an active call. The Goodb ye key also exits an open list, such as the Options List, without sa ving changes. Options key - Accesse s options to customize yo ur phone. Y our System Administrator m[...]

  • Page 25

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-7 Overview Overview *See the Aastra 53i User Gu ide for more information abou t each of the se keys. Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also [...]

  • Page 26

    IP Phone Models 1-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Overview Model 55i IP Phone This section provides brief information ab out the Mo del 55i IP Phone. It includes a list of features, and describes the ha rd keys, default programmable keys, and default softkeys on the 55i. 55i Phone Features • 8 line graphical LCD [...]

  • Page 27

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-9 Overview Overview • Inline power support (based on 802.3af standard) which eliminates power adapters. • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* *A vailability of fe ature de pendant on your phone syst em or service provider . 55i Key Descriptions* Keys Key [...]

  • Page 28

    Handsfree key - Activates Handsfree for making and receiving calls with out lifting the handset. When the a udio mode option is set, this key is used to sw itch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cann ot hear you (the light indicator flashes when the microphone is on mute). Navigati[...]

  • Page 29

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-11 Overview Overview *See the Aastra 55i User Gu ide for more information abou t each of the se keys. Softkeys - 6 Bottom keys: programmable state-based sof tkeys (up to 20 programmable functi ons). By default, keys 1 through 6 have no assi gned functions. Y ou can configure all 6 bottom soft keys[...]

  • Page 30

    IP Phone Models 1-12 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Overview Model 57i and 57i CT IP Phone This section provides brief information ab out the Mo del 57i IP Phone. It includes a list of features, and desc ribes the hard keys and default so ftkeys on the 57i. 57i and 57i CT Phone Features • 1 1 line graphical LCD sc[...]

  • Page 31

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-13 Overview Overview • Inline power support (based on 802.3af standard) which eliminates power adapters. • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* *A vailability of fe ature de pendant on your phone syst em or service provider . 57i and 57i CT Key Description[...]

  • Page 32

    IP Phone Models 1-14 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Overview Handsfree key - Activates Handsfree for making and receiving calls with out lifting the handset. When the audio mode opti on is set, this key is used to switch be tween a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your [...]

  • Page 33

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-15 Overview Overview *See the Aastra 57i or 57i CT User Guide fo r more inf ormation about each of these keys. Softkeys - 12 sof tkeys on the 57i IP Phone. - 6 T op Keys: programmable static softkeys (up to 10 programmable functions) - 6 Bottom Keys: programmable state-ba sed softkeys (up to 20 pr[...]

  • Page 34

    IP Phone Models 1-16 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Overview 57i CT Cordless Handset Feature s • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key support s up to 14 functions • V ibration Alerter • Headset Jack • Desk charging stand 57i CT Cordless Handset Key Descr[...]

  • Page 35

    IP Phone Models 41-001160-00, Release 2.1, Rev 04 1-17 Overview Overview Function # Function Desc ription 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial tone Also used as a Hold key 7 Dial Pad 8 Mute Key When used, prevents the caller from hearing you 9 Headset Jack 10 S tatus Light 11 Rele[...]

  • Page 36

    Firmware Installa tion Information 1-18 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Overview Firmware Inst allation Information Description The firmware setup and installation for th e IP phone can be done using any of the following: • Phone keypad men u (Phone UI) • Aastra W eb-bas ed user interface (Aastra W eb UI) When th[...]

  • Page 37

    Firmware Installa tion Information 41-001160-00, Release 2.1, Rev 04 1-19 Overview Overview Inst allation Requirement s The following are general requirements for setting up and using your SIP IP phone: • SIP-based IP PBX system or networ k installed and running with a SIP account created for the 53i IP phon e. • Access to a T r ivial File T ra[...]

  • Page 38

    Firmware Installa tion Information 1-20 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Overview Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configurati on server . The configuration server allows you to: • Store the firmware images that you need to download to your IP phon e. • [...]

  • Page 39

    Firmware and Configuration Files 41-001160-00, Release 2.1, Rev 04 1-21 Overview Overview Firmware and Configuration Files Description When the IP ph one is initialized for the first time, DHCP is enabled by default. Depending on the t ype of configuration server setup you may have, the IP phone may download a firmware version and co nfiguration fi[...]

  • Page 40

    Firmware and Configuration Files 1-22 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Overview Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most r ece ntly downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/[...]

  • Page 41

    Firmware and Configuration Files 41-001160-00, Release 2.1, Rev 04 1-23 Overview Overview Inst alling the Firmware /Configuration Files The following procedure describes how to install the firmware and configuration files. Ste p Action 1 If DHCP is disabled, manually enter the configuration server ’s IP address. For details on manually setting DH[...]

  • Page 42

    [...]

  • Page 43

    41-001160-00, Release 2.1, Rev 04 2-1 Configuration Interface Methods Chapter 2 Configuration Interface Methods About this chapter Introduction This chapter describes the methods you, as an Administrator , can use to configure the IP phones. T opics This chapter covers the following topics: Note: Features, characteristics, requirem ents, and config[...]

  • Page 44

    Configuration Methods 2-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuration Interface Methods Configuration Methods Description Y ou can use the following to setup an d configure the IP phone: • IP phone UI •A a s t r a W e b U I • Configuration files The following paragraphs describe e ach method of configuring th[...]

  • Page 45

    Configuration Methods 41-001160-00, Release 2.1, Rev 04 2-3 Configuration Interface Methods Configuration Interface Methods Options Key The Options key allows you to access th e "Options List" on the IP phone. Accessible options in this list are for both user and Administrator use. An Administrator must enter a passw ord for administrator[...]

  • Page 46

    Configuration Methods 2-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuration Interface Methods Using the Options Key Fro m the 53i, 55i, o r 57i/57i CT : From th e 57i CT handset: Ste p Action 1 Press on the phone to enter the Options List. 2U s e t h e r and s to scroll through the list of options. 3 On 53i: T o select a[...]

  • Page 47

    Configuration Methods 41-001160-00, Release 2.1, Rev 04 2-5 Configuration Interface Methods Configuration Interface Methods Aastra Web UI An administrator can setup and co nfigure the IP phone using the Aastra W eb UI . The Aastra W eb UI supp orts Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. HTTP/HTTPS Suppo[...]

  • Page 48

    Configuration Methods 2-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuration Interface Methods HTTP/HTTPS Client and Server Support The Aastra IP phones allow for HTTP re quest processing and associated data transfers to perform over a secure co nnection (HTTPS). The IP phones support the following: • T ransfer of firmw[...]

  • Page 49

    Configuration Methods 41-001160-00, Release 2.1, Rev 04 2-7 Configuration Interface Methods Configuration Interface Methods Using HTTPS via the Aastra Web UI HTTPS is enabled by default on the IP phones. When you open a browser window and enter an IP address or host name fo r a phone using HTTP , a server redirection occurs which automatically conv[...]

  • Page 50

    Configuration Methods 2-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuration Interface Methods Accessing the Aastra W eb UI Use the following procedure to access the Aastra W eb UI. Ste p Action 1 Open your web browser and enter the phone’s IP address or host name into the address field. The following Login screen di sp[...]

  • Page 51

    Configuration Methods 41-001160-00, Release 2.1, Rev 04 2-9 Configuration Interface Methods Configuration Interface Methods 2 Enter your username and password and click . Note: For an administrator , the default username is “ admin ” and the password is “ 22222 ”. For a user , the default username is “ u ser ” and the password field is [...]

  • Page 52

    The following categories display in the side menu of the Aastra W eb UI: St a t u s , Operation, Basic Settings, Advanced Settings . Sta t u s The St a t u s section displays the network status and the MAC address of the IP phone. It also displays hardware and fi rmware information ab out the IP phon e. The information in th e Network S tatus windo[...]

  • Page 53

    Configuration Methods 41-001160-00, Release 2.1, Rev 04 2-11 Configuration Interface Methods Configuration Interface Methods Exp ansion Module <N > The 536M has up to 3 6 configurable keys. T he 560M has up to 60 configurable keys. Y ou can ha ve up to 3 expansion modules attached to a single phone allowing you to configure keys for Expansion[...]

  • Page 54

    Configuration Methods 2-12 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuration Interface Methods Basic Settings The Basic Settings section provides the following options: Heading Description Preferences Allows you to set the following General speci fications on the IP phone. • Local Di al Plan ( Admin O nly) • Send Dia[...]

  • Page 55

    Configuration Methods 41-001160-00, Release 2.1, Rev 04 2-13 Configuration Interface Methods Configuration Interface Methods Advanced Settings The Advanced Settings section provides th e following options: Heading Description Network Allows you to set Basic Ne twork Settings , Advanced Network Settings, T ype of Service DSCP , and VLAN settings. (A[...]

  • Page 56

    Configuration Methods 2-14 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuration Interface Methods Enabling/Disabling the Aastra W eb UI The Aastra W eb UI is enable d by default on the IP phones. A System Administrato r can disable th e Aastra W eb UI on a singl e phone or on all phones if required using the configuration f[...]

  • Page 57

    Configuration Methods 41-001160-00, Release 2.1, Rev 04 2-15 Configuration Interface Methods Configuration Interface Methods Configuration Files ( Administrator Only ) A system administrator can enter specific parameters in the configuration files to configure the IP phones. All parameters in configurat ion files can only be set by an administrator[...]

  • Page 58

    Configuration Methods 2-16 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuration Interface Methods Configuration files Ste p Action 1 Using a text-based editi ng application, open the conf iguration fi le for the phone, for which you want to configure the directory l ist (either aastra.cfg, <mac>.cfg or both). 2 Enter [...]

  • Page 59

    41-001160-00, Release 2.1, Rev 04 3-1 Administrator Options Chapter 3 Administrator Options About this chapter Introduction The IP phones provide speci fic options on the IP Phone that only an Administrator can access. These options are password pr otected and allow an Administrator to change or set features and configuration information as require[...]

  • Page 60

    About this chapter 3-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Administrator Options Network Settings page 3-31 Line Settings page 3-56 Softkeys, Programmable Keys, Expansion Module Keys page 3-57 Action URI page 3-58 Configuration Server Settings page 3-59 Firmware Update Features page 3-66 To p i c Page[...]

  • Page 61

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-3 Administrator Options Administrator Options Administrator Level Options Description There are options on the IP phone that bo th a User and Administrator can access. However , there are specific options that an Administra tor can access only . These options allow the Administrator to[...]

  • Page 62

    Administrator Level Options 3-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Administrator Options The following are administrator options in the " Options List " on the IP phone UI: • Administrator Menu — Configuration Server — Network Settings — SIP Settings — Factory Default — Erase Local Config. Referenc[...]

  • Page 63

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-5 Administrator Options Administrator Options Simplified IP Phone UI Options Menu An Administrator can replace the existing options menu on the Phone UI with a more simplified options menu. In the configuration files, the “ options simple menu ” parameter allows you to display eith[...]

  • Page 64

    Administrator Level Options 3-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Administrator Options Configuring the Simplified IP Phone UI Optio ns Menu Y ou c an enable the simplified IP Phone UI Options menu using the co nfigurations files only . Configuration Files For the specific parameter you can set in the c onfig uration f[...]

  • Page 65

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-7 Administrator Options Administrator Options Aastra Web UI Options An Administrator can configure specific options using the Aastra W eb UI. These options display after an Administrator lo gs into t he W eb UI using a W eb browser and entering the Admi n username and pas s word at the[...]

  • Page 66

    Administrator Level Options 3-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Administrator Options The following are options that an Admini strator can configure in the Aastra W eb UI (and are not available fo r the User to configure): • Operation->Reset — Restore to Factory Defaults — Remove Local Configuration Settings[...]

  • Page 67

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-9 Administrator Options Administrator Options References For information about optio ns available to a User AND Administrator in the Aastra W eb UI, see your Model-spec ific User Guide . For procedures to Restart your phone or restore factory defaults, see “Restarting Y our Phone” [...]

  • Page 68

    Administrator Level Options 3-10 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Phone St atus The Phone S tatus on the IP Phon e displays the network status and firmware version of the IP phone. Y ou can display phone status using the IP phone UI o r the Aastra W eb UI. Phone S t atus via IP Phone UI In the IP[...]

  • Page 69

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-11 Administrator Options Administrator Options • IP&MAC Addresses Displays the IP address and MAC address of the phone. • LAN Port Displays the Link S tate, Negotiation Me thod, Speed, and Duplex Method that the phone uses on its LAN port. • PC Port Displays the Link S tate, [...]

  • Page 70

    Administrator Level Options 3-12 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options The following information disp lays for phone status in the Aastra W eb UI at the location S tatus->System Information . This information is available to the user and the administrator as read-only . • Network Attributes Displ[...]

  • Page 71

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-13 Administrator Options Administrator Options Rest arting Y our Phone As System Administrator , the re may be times when you need to restart a phone. The Restart option allows you reboot th e phone when required. A reset may be necessary when: • There is a change in your net work, O[...]

  • Page 72

    Administrator Level Options 3-14 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Rest arting the Phone Using the Aa stra Web UI Aastra Web UI 1 Click on Operation->Reset->Phone. 2 Click to restart the phone.[...]

  • Page 73

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-15 Administrator Options Administrator Options Set Phone to Factory Default s/Erase Local Configuration Y ou can set phones to their factory de fault setting or remove a local phone’ s configuration using the IP Phon e UI or the Aa stra W eb UI. Setting Factory Default s on the Phone[...]

  • Page 74

    Administrator Level Options 3-16 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Ste p Action 1 Click on Operation->Reset->Current Settings. 2 I n the " Restore to Factory Defaults " field, click . This restores all factory defaults[...]

  • Page 75

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-17 Administrator Options Administrator Options Erasing the Phone’ s Local Configuration Y ou can reset the IP Phone’ s local co nfiguration if required. The local configuration is the last updated config uration you performed using the IP Phone UI or the Aastra W eb UI. Performing [...]

  • Page 76

    Administrator Level Options 3-18 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Erasing the Phone’ s Local Configuration Using the Aastra W eb UII Aastra Web UI Ste p Action 1 Click on Operation->Reset->Current Settings. 2 I n the " Remove Local Configuration Settings " field, click . This re[...]

  • Page 77

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-19 Administrator Options Administrator Options Basic Settings An Administrator has access to specific Basic Setting options to configure and manage the IP Phone in the network. Th e following sections id entify the options available to an Administrator only , or where indicated, to a U[...]

  • Page 78

    Administrator Level Options 3-20 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Park Call Note: This option can be set by both Users and Administrators. sprecode The parking of a live call to a specific extension. This feature on the Basic Preferences screen is available on the 55i, 57i, and 57i CT only . T o [...]

  • Page 79

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-21 Administrator Options Administrator Options Play Call W aiting T one Note: This option can be set by both Users and Administrators. call waiting tone Enable or disable s the playing of a call waiting tone when a caller is on a n active call and a new call comes into the phone. For m[...]

  • Page 80

    Administrator Level Options 3-22 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Incoming/Outgoing Intercom Calls The Incoming/Outgoing Intercom Ca ll settings on the IP Phone specify whether the IP phone or the server is respon sible for notifying the recipient that an Intercom call is being placed. These sett[...]

  • Page 81

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-23 Administrator Options Administrator Options Microphone Mute Note: This option can be set by both Users and Administrators. sip intercom mute mic Enables or disables the microphone on the IP phone for Intercom calls made by the originating caller . For more information on this featur[...]

  • Page 82

    Administrator Level Options 3-24 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Prefix Code sip intercom prefix code The prefix to add to the phone number for server-side outgoing Interco m calls. This parameter is required for all server-side Intercom calls. For more information on this feature, see “Incomi[...]

  • Page 83

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-25 Administrator Options Administrator Options Key Mapping Parameter in Aastra Web UI Parameter in Configuration Fi les Description Map Redial Key T o map redial key to Se ts the Redial key as a speeddial key if a value is entered for this parameter . If you leave this parameter blank,[...]

  • Page 84

    Administrator Level Options 3-26 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Ring T ones Priority Alerting Settings Parameter in IP Phone UI Parameter in Aastra Web UI Parameter in Configur ation Files Description T one Set Note: This option can be set by both Users and Administrators. T one Set tone set Gl[...]

  • Page 85

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-27 Administrator Options Administrator Options External alert external When an "ale rt external" keyword appears in th e header of the INVITE re quest, the configured Be llcore ring tone is applied to the IP phone. For more information on this feature, see “Priority Alertin[...]

  • Page 86

    Administrator Level Options 3-28 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Directed Call Pickup (DCP) Parameter in Aastra Web UI Parameters in Configuration Fi les Description Directed Call Pickup directed call pickup Enables or disable s the use of "directed call pickup" feature. For more infor[...]

  • Page 87

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-29 Administrator Options Administrator Options Auto Call Distribution (ACD) Settings Ti me and Date Parameter in Aastra Web UI Parameters in Configuration Fi les Description Auto Available a cd au to availab le Enables or disables the use of the ACD Auto -Available Ti m e r. For more i[...]

  • Page 88

    Administrator Level Options 3-30 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Language Parameter in Aastra Web UI Parameter in Configuration Fi les Description WebPage Language Note: This option can be set by both Users and Administrators. language The language you want to display in th e IP Phone UI and the[...]

  • Page 89

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-31 Administrator Options Administrator Options Network Settings The following paragraphs describe the network pa rameters you ca n configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Note: Specific parameters are c[...]

  • Page 90

    Administrator Level Options 3-32 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Basic Network Settings If Dynamic Host Configuration P rotocol (DHCP) is enabled, the IP ph one automatically configures all of the Netw ork settings. If the phone cannot po pulate the Network settings, or if DHCP is disab led, you[...]

  • Page 91

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-33 Administrator Options Administrator Options Subnet Mask Subnet Mask subnet mask Subne t mask defines the IP address range local to the IP phone. T o assign a static subnet mask, disable DHCP . For more information, see “Configuring Network Settings Manually” on page 4-8 . Gatewa[...]

  • Page 92

    Administrator Level Options 3-34 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Secondary DNS Secondary DNS dns2 A service that translates domain names into IP addresses. T o assign static DNS addresses, disable DHCP . For more information, see “Configuring Network Settings Manually” on page 4-8 . LAN Port[...]

  • Page 93

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-35 Administrator Options Administrator Options Advanced Network Settings Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Fi les Description UPnP UPnP upnp manager Enables or di sables Universal Plug and Play (UpnP) on the IP ph one. If you set this param[...]

  • Page 94

    Administrator Level Options 3-36 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options NA T RTP Port NA T RTP Port sip nat rtp port Indicates the port through which the RTP p ackets are sent. This value must specify the beginning of the RTP port range on the gateway or router . The RT P port is used for sending DTMF [...]

  • Page 95

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-37 Administrator Options Administrator Options N/A NTP Ti me Servers time serve r d isabled Enables or disables th e time server . This param eter affect s the time server1 , time server2 , and time server3 parameters. Setting this parameter to 0 allows the use of the configured T ime [...]

  • Page 96

    Administrator Level Options 3-38 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options HTTPS HTTPS Server - Redirect HTTP to HTTPS https redirect http get Allows or disallows redire ction from the HTTP server to the HTTPS server . For more information, see Chapter 4, “HTTPS Client/Server Configuration” on page 4-[...]

  • Page 97

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-39 Administrator Options Administrator Options T ype of Service (T oS), DSCP (53i) Networks settings include T y pe of Service (T oS) and Dif ferentiated Services Code Point (DSCP) for the 53i IP phone. Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Fi [...]

  • Page 98

    Administrator Level Options 3-40 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options VLAN Y ou can enable or disable VLAN and set specific VLAN IDs and priorities under Network Settings. Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Fi les Description Global Settings VLAN Enable VL[...]

  • Page 99

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-41 Administrator Options Administrator Options SIP Priority RTP Priority RTC P Pr i o ri t y SIP Priority RTP Priority RTCP Priority tos priority map This parameter is based on the T ype o f Service (T oS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), [...]

  • Page 100

    Administrator Level Options 3-42 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options PC Port Settings (Port 1) PC Port VLAN ID VLAN ID VLAN id port 1 S pecifies the VL AN ID used to pass packets through to a PC via Port 1. Note: If you set the PC Port VLAN ID (Port 1) to 4095 , all untagged packets are sent to this[...]

  • Page 101

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-43 Administrator Options Administrator Options SIP Settings The following paragraphs describe the SIP parameters you can c onfigure on the IP phone. SIP configuration consists of configuring: • Basic SIP Authen tication Settings • Basic SIP Network Settings • Advanced SIP setting[...]

  • Page 102

    Administrator Level Options 3-44 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options User Name Phone Number sip user name (global) sip lineN user name (per-line) User name used in the name fiel d of the SIP URI for the IP phone and for registering the phone a t the registrar . V alid values are up to 20 alphanumeri[...]

  • Page 103

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-45 Administrator Options Administrator Options N/A BLA Number sip bla number (global) sip lineN bla number (per-line) Phone number that you assign to BLA lines that i s shared across all phones (global configuration) or shared on a pe r-line basis (per-line configuration). For more inf[...]

  • Page 104

    Administrator Level Options 3-46 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Basic SIP Network Settings Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Fi les Description Proxy Server Proxy Server sip proxy ip (global) sip lineN proxy ip (per-line) IP address of the SIP proxy[...]

  • Page 105

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-47 Administrator Options Administrator Options N/A Outbound Proxy Server sip outbound proxy server (global) sip lineN outbound proxy server (per-line) Address of the outbound proxy server . All SIP messages originating from the phone are sent to this server . For example, if you have a[...]

  • Page 106

    Administrator Level Options 3-48 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options N/A Backup Registrar Server sip backup registrar ip (global) sip lineN backup registrar ip (per-line) The address of the backup registrar (typically , the backup SIP proxy) for which the IP phone uses to send REGISTER request s if [...]

  • Page 107

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-49 Administrator Options Administrator Options Advanced SIP Settings In addition to the basic SIP settings, you can also config ure the following advanced SIP parameters. These parameters are configurable via the Aastra W eb UI and the configuration files on a global basis only . Param[...]

  • Page 108

    Administrator Level Options 3-50 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Missed Call Summary Subscription Period sip missed call summary subscription period S pe cifies the amount of time, in seconds, that the phone uses the Missed Calls Summary Subscription feature. This parameter is always enabled wit[...]

  • Page 109

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-51 Administrator Options Administrator Options T imer 1 and T imer 2 sip T1 timer sip T2 timer The requested duration, in second s, before the MWI subscription times out. The phone re-subscribes to MWI before the subscr iption period ends. For more information , see Chap ter 4, “Adva[...]

  • Page 110

    Administrator Level Options 3-52 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Registration Renewal Ti m e r sip registration renewal timer The re quested durati on, in seconds, before the MWI subscription times out. The phone re-subscribes to MWI before the subscr iption period ends. For more information , s[...]

  • Page 111

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-53 Administrator Options Administrator Options Blacklist Duration sip bla cklist duration Specif ies the length of time, in seconds, that a failed server remains on the server blacklist. The IP phone avoids sending a SIP message to a failed server (if another server is available) for t[...]

  • Page 112

    Administrator Level Options 3-54 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options RTP Settings Y ou can configure the following R TP settings. Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Fi les Description RTP Por t Base RTP Port sip rtp port The RT P port is used for sending [...]

  • Page 113

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-55 Administrator Options Administrator Options N/A Customized Code c Preference List sip customized codec S pecifies a cu stomized Codec preference list which allows you to use the preferred Codecs fo r this IP phone. For more information, see Chapter 4, “Real-time T ransport Protoco[...]

  • Page 114

    Administrator Level Options 3-56 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Line Settings An administrator can configure multiple lin es on the IP phone with the same SIP network configuration (glob al) or a differ ent SIP network config uration (per -line). The following table provides the number of lines[...]

  • Page 115

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-57 Administrator Options Administrator Options Sof tkeys, Programmable Ke ys, Exp ansion Module Keys A user or administrator can assign speci fic functions to softkeys, programmable keys, or expansion mo dule keys. The avai lable keys for configuration depend on the IP phone model as s[...]

  • Page 116

    Administrator Level Options 3-58 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Action URI The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain XML events occur . The IP phone XML even ts that support t his feature are: •S t[...]

  • Page 117

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-59 Administrator Options Administrator Options Configuration Server Settings The configuration server stores th e firmwa re images, configuration files, and software when performing so ftware upgrades to the IP phone. An administrator can configure the followi ng parameters for the con[...]

  • Page 118

    Administrator Level Options 3-60 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Alternate TFTP Alternate TFTP alternate tftp server T he alternate TFTP server ’s IP address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone. For more informat[...]

  • Page 119

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-61 Administrator Options Administrator Options FTP Password FTP Password ftp passw ord The password to enter for accessing the FTP server . Th is will become effective after this configuration file has been downloaded into the phone. For more information, see Chapter 4, “Configuratio[...]

  • Page 120

    Administrator Level Options 3-62 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Download Server HTTPS Server https server The HTTPS server ’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional : Y ou can also assign an HTTPS relati ve path to the[...]

  • Page 121

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-63 Administrator Options Administrator Options Auto-Resync Settings N/A Mode auto resync mode Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This parameter works with TFTP , FTP , and HTTP servers. Notes : 1. If a user i s [...]

  • Page 122

    Administrator Level Options 3-64 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options N/A T ime (24-hour) auto resync time Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP , FTP , and HTTP servers. Notes : 1. The resyn c time is based on the local [...]

  • Page 123

    Administrator Level Options 41-001160-00, Release 2.1, Rev 04 3-65 Administrator Options Administrator Options XML Push Server List (Approv ed IP Addresses) N/A XML Push Server List (Approved IP Addresses) xml application post list The HTTP server that is pushing XML applications to the IP phone. For more information, see Chapter 5, the section, ?[...]

  • Page 124

    Administrator Level Options 3-66 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Administrator Options Firmware Up date Features The IP phone uses a TFTP , FTP , HTTP , or HTTPS server (depending on the protocol configured on the IP phon e) to download configuration files and firmware. Y ou ca n download the firmware stored on the c[...]

  • Page 125

    41-001160-00, Release 2.1, Rev 04 4-1 Configuring the IP Phones Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features About this chapter Introduction This chapter provides the information re quired to configure the Network and Global SIP features on the IP Phone. These features are password protected on the IP Phone UI and th[...]

  • Page 126

    About this chapter 4-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Global SIP Settin gs page 4-45 Basic SIP Settings page 4-46 Advanced SIP Settings (optional) page 4-58 Real-time Transport Protocol (RTP) Settings page 4-64 Autodial Settings page 4-74 Configuration Server Protocol page 4-79 Configuring [...]

  • Page 127

    Overview 41-001160-00, Release 2.1, Rev 04 4-3 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra W eb UI, or the configuration files. Administrator level options are password protected in both t[...]

  • Page 128

    Network Settings 4-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone ) • Gateway • Primary DNS • Secondary DNS • LAN Port •[...]

  • Page 129

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-5 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones • HTTP Server • HTTPS Server The network administrator chooses whic h of these parameters (if any) are supplied to the IP phone by the DH CP se rver . The administrator must configure the phone man[...]

  • Page 130

    Network Settings 4-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones DNS Caching The IP phones have the ability to cache DNS requests according to RFC1035 and RFC2181. The phone caches DNS lookups according to th e TTL field, so that the phone only performs another lookup fo r an address when the TTL expire[...]

  • Page 131

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-7 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Administrator Menu. 3 Enter your Administrator password. Note: The IP Phones accept numeric passwords only . 4S e l[...]

  • Page 132

    Network Settings 4-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Configuring Network Settings Manually If you disable DHCP on your phone, you need to configure the following network settings manually: • IP Address • Subnet Mask • Gateway • Primary DNS Aastra Web UI Ste p Action 1 Click on Adva[...]

  • Page 133

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-9 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones • Secondary DNS Y ou can configure the network settings usin g the configuration files, the IP phone UI, or the Aastra W eb UI. Note: If you disable DHCP on the pho ne, the phone uses the TFTP protoc[...]

  • Page 134

    Network Settings 4-10 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Basic Network Settings. 2 Enter an IP address of the phone in the IP Address field. 3 Enter a subnet mask in the Subnet Mask field. 4 Enter a gateway address in the[...]

  • Page 135

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-11 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Configuring LAN and PC Port Negotiation Ethernet is the computer networki ng technology for local area ne tworks (LANs). Y ou use the LAN Port to connect to a LAN using a twisted pair 10BASE-T cable t[...]

  • Page 136

    Network Settings 4-12 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Full-Duplex (10Mbps or 100Mbps) Full-duplex data transmission means th at data can be transmitted in both directions on a signal carrier at the sa me time. For example, on a LAN with a technology that has full-duplex transmissi on, one de[...]

  • Page 137

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-13 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 7 Select a negotiation method to use on port 0 and pre ss Done . V alid values are: • AutoNegoti ation • FullDuplex 10Mbps • FullDuplex 100Mbps • HalfDuplex 10Mbps • HalfDuplex 100Mbps Defau[...]

  • Page 138

    Network Settings 4-14 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Basic Network Settings. 2 I n the “ LAN Port ” field, select a negotiation method to use on port 0. V alid values are: • Auto Negotiati on • Full Duplex, 10Mb[...]

  • Page 139

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-15 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 3 I n the “ PC Port ” field, select a negotiation method to use on port 1. V alid values are: • Auto Negotiati on • Full Duplex, 10Mbps • Full Duplex, 100Mbps • Half Duplex, 10Mbps • Hal[...]

  • Page 140

    Network Settings 4-16 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Advanced Network Settings Y ou can se t advanced network settings on the IP phone such as, Network Address T ranslation (NA T), Nortel NA T , Networ k T im e Protocol (NTP) T i me Servers, V irtual LAN (VLAN), and Quality of Servic e (QoS[...]

  • Page 141

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-17 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Nortel Proxy/Registrar The phone at IP address 10.10. 10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel prox y , the configuration must additionall y include the [...]

  • Page 142

    Network Settings 4-18 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Nortel Networks NA T Nortel Network s provides a p roprietary solution to support co nnectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NA T . Nortel uses t he SIP ping request/r eply bet[...]

  • Page 143

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-19 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Administrator Menu. 3 Enter your Administrator password. Note: The IP Phones accept numeric passwords only . 4S e [...]

  • Page 144

    Network Settings 4-20 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 Select Y es (enable) or No (disable) in the " Nor tel NA T T raversal Ena bled " field to enable or disab le NA T for a Norte[...]

  • Page 145

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-21 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Configuring NA T Address and Port (optional) Y ou can also configure a specific NA T address and port on the IP phone using the configuration files, IP Phone UI, or Aastra W eb UI. Configuration Files[...]

  • Page 146

    Network Settings 4-22 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 Enter a NA T IP address in the " NA T IP " field. The value must be entered in dotted deci mal format. For example, 0.0.0.0. [...]

  • Page 147

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-23 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones HTTPS Client/Server Configuration HTTPS is a W eb protocol that encrypts a nd decrypts user page requests as well as the pages that are returned by the W eb server . HTTPS uses Se cure Socket Layer (S[...]

  • Page 148

    Network Settings 4-24 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones The HTTPS server provides HTTP functio nality over secure connections. It coexists with the HTTP server but has its own set of tasks. The main HTTPS server functions are: • Delivery of web page content to a browser client over a secure [...]

  • Page 149

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-25 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Administrator Menu. 3 Enter your Administrator password. Note: The IP Phones accept numeric passwords only . 4S e [...]

  • Page 150

    Network Settings 4-26 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Advanced Network Settings . 2 Select an HTTPS client method to use from the HTTPS Client Method field. V alid values are: SSL 3.0 (default) TSL 1.0 3 Enable HTTP to[...]

  • Page 151

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-27 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Universal Plug and Play (UPnP) (for remote phones) UPnP is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other . With UPnP , [...]

  • Page 152

    Network Settings 4-28 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Y ou can enable UPnP on remote IP phones using the configuration files, the IP Phone UI, or the Aastra W eb UI. Using the configuration files, you can enable UPnP using the following parameters: • upnp manager • upnp gateway • sip n[...]

  • Page 153

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-29 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Administrator Menu. 3 Enter your Administrator password. Note: The IP Phones accept numeric passwords only . 4S e [...]

  • Page 154

    Network Settings 4-30 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Advanced Network Settings . 2T h e “ UPnP ” field is disabled by default. T o enable UPnP , place a check in the “ Enabled ” box. Uncheck the box to disable[...]

  • Page 155

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-31 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Virtua l LAN (optional) V irtual Local Area Network (VLAN) is a featu re on the IP phone th at allows for multiple logical Ethernet interfaces to se nd outgoing R TP packets over a single physical Eth[...]

  • Page 156

    Network Settings 4-32 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones The following parameters allow an administrator to configure T oS, QoS, and DiffServ QoS for VLAN: Parameters in Configuration Files Parameters in Aastra Web UI Global tagging enabled VLAN enable priority non-ip Priority , Non-IP Packet L[...]

  • Page 157

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-33 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones DSCP Range/VLAN Priority Map ping DSCP bits in the T oS field of the IP head er are set for R TP , R TCP , and SIP packets using either the default values or the values configured via the " tos s[...]

  • Page 158

    Network Settings 4-34 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones The following table id entifies the defaul t DSCP of protocols. Configuring T ype of Service (T oS)/DSCP (optional) Use the following procedures to conf igure T oS/DSCP on the IP phone. Protocol Name Default DSCP Values in the ToS Field r[...]

  • Page 159

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-35 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 6S e l e c t T ype of Service SIP . or Select Ty p e o f S e r v i c e R T P . or Select T ype of Service RTCP . 7 Enter a value for “ T ype of Service SIP ”. Default is 26 . or Enter a value for [...]

  • Page 160

    Network Settings 4-36 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->T ype of Service,DSCP . 2 Select a Protocol field: •“ SIP ” or •“ R T P ” or •“ R T C P ” 3 Enter a value from 0 to 63 . Default values are as fol[...]

  • Page 161

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-37 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Configuring VLAN (optional) Use the following procedures to confi gure VLAN on the IP phone. Note: VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VL[...]

  • Page 162

    Network Settings 4-38 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones T o set VLAN ID and priori ty for LAN Port (Port 0): 13 Select Phone VLAN. 14 Select Phone VLAN ID and enter a value from 1 to 4094 to specify t he VLAN ID for the LAN Port. Default is 1 . 15 Press Done to save the change. 16 Select VLAN [...]

  • Page 163

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-39 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 23 Press Done to save the change. 24 Select PC Port Priority . 25 Select a PC Port VLAN priority value from 0 to 7 for the PC Port. Default is 0 .. 26 Press Done (4 times) to save the changes. Note: T[...]

  • Page 164

    Network Settings 4-40 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->VLAN. T o globally enable/d isable VLAN an d set priority for non-IP packets : 2 Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unc[...]

  • Page 165

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-41 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones T o set VLAN ID and priority for the PC Port (Port 1 ): 6 Enter a VLAN ID value from 1 to 40 95 in the VLAN ID field. Default is 0 . Note: If you set the PC Port VLAN ID (Port 1) to 4095 , all untagge[...]

  • Page 166

    Network Settings 4-42 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Network Time Servers Network T ime Protocol (NTP) is a protocol that the IP phon e uses to synchronize the phone clock time with a computer (configuration server) in the network. T o use NTP , you must enable it using the configuration fi[...]

  • Page 167

    Network Settings 41-001160-00, Release 2.1, Rev 04 4-43 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Use the following procedure to enable/d isable and configur e the NTP Servers using the Aastra W eb UI. 8 Enter the IP Address (in dotted decimal) or qualifie d domain name for the T ime Server . 9 Pr[...]

  • Page 168

    Network Settings 4-44 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 3 Enter an IP address or qualified domain name in the " Ti me Se rv e r 1" , " Time Server 2 ", and/or " Tim e Se r ve r 3 " field(s) to specify the location of the NTP time server . 4 Click to save your chan[...]

  • Page 169

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-45 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Global SIP Settings Description The IP phone uses the information in t h e Global Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone config uration defines network a[...]

  • Page 170

    Global SIP Settings 4-46 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Basic SIP Settings The following tables identify the SIP gl obal and per -line, authentication and network paramete rs on the IP phones. SIP Global Parameters Reference For more information about centralized co nferencing, see Chapter [...]

  • Page 171

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-47 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones SIP Per-Line Parameters Reference For more information about centralized co nferencing, see Chapter 5, the section, “Centralized Con ferencing (for Sy lantro and Broadsoft Servers)” on page 5-2[...]

  • Page 172

    Global SIP Settings 4-48 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones For example, if a parameter value is conf igured for one of the per-line sets, all parameters from that set are applied and all parameters from the corresponding global section are ignored, even if some of the parameters within the glo[...]

  • Page 173

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-49 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Backup Proxy/Registrar Support The IP phones su pport a backup SIP proxy an d backup SIP registrar feature. If the primary server is unavailable, the phon e automatically switches to the backup ser[...]

  • Page 174

    Global SIP Settings 4-50 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Y ou can configure SR V lookup using the configurat ion files ( aastra .cfg and <mac>.cfg ) only . The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Network Settings (optional) Y ou can configur[...]

  • Page 175

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-51 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Administrator Menu. 3 Enter your Administrator password. Note: The IP Phones accept numeric passwords only . 4S[...]

  • Page 176

    Global SIP Settings 4-52 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 16 Select User Name to enter the username in the name field of the SIP URI for the IP p hone, and fo r registering the phone at the registrar. Note: The IP phones allow usernames co ntaining dots (“.”). 17 Press Done to save the ch[...]

  • Page 177

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-53 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones . Aastra Web UI Ste p Action 1 For global configuration, click on Advanced Setting s->Global SIP->Basic SIP Settings.[...]

  • Page 178

    Global SIP Settings 4-54 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Or , for per-line configuration, click on Advan ced Settings->Line N (1-9) . T o configure SIP authentication settings: 2 I n the " Screen Name " field, enter the screen name that displays on the id le screen. Aastra Web U[...]

  • Page 179

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-55 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 3 I n the " Screen Name 2 " field, enter the text you want to display on the phone under the “Scree n Name” on the idle screen. Notes : 1. If other status messages display on the phon[...]

  • Page 180

    Global SIP Settings 4-56 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 9 I n the " Line Mo de " field, select "Generic" for normal mo de, "BroadSoft SCA" for a BroadWorks network, or "Nortel" fo r a Nortel network. T o configure SIP network settings: 10 In the "[...]

  • Page 181

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-57 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 21 T o enter a value in the “ Conference Server URI ” fiel d, see Chapter 5, the sectio n, “Centralized Conferencing (for Sylantro and Broadsoft Servers)” on pa ge 5-220 . 22 Click to save [...]

  • Page 182

    Global SIP Settings 4-58 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Advanced SIP Settings (optional) Advanced SIP Settings on the IP Phone a llow you to configure specific features on the phone. The following table provides a list of Advanced SIP Settings that you can configure u sing the Aastra W eb U[...]

  • Page 183

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-59 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Reference Refer to Appendix A, “Advanced SIP Settings” on page A-62 for a description of each of the above parameters. For more information ab out Blacklist Duration an d Wh itelist Proxy , see[...]

  • Page 184

    Global SIP Settings 4-60 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Settings. 1 Or for per-line configuration, click on Advanced Setti ngs->Line N ( 1-9).[...]

  • Page 185

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-61 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 2 Enable the " Explicit MWI Subscription " field by checking the check box. (Disable this field by unchecking t he check box. Default is disabled). If the IP phone has a message waiting s[...]

  • Page 186

    Global SIP Settings 4-62 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 9 In the " T ransaction Timer " field, enter the amount of time, in milli seconds, that the phone allo ws the call server (registrar/proxy) to re spond to SIP messages that it sends. V alid values are 4000 to 64000. Defau lt [...]

  • Page 187

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-63 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 16 (For Broadsoft Servers) The “ Blacklist Duration ” field is enabled by default with a value of 30 0 seconds (5 minutes). V alid values are 0 to 9999999. This feature sets the time period, in[...]

  • Page 188

    Global SIP Settings 4-64 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Real-time T ransport Protocol (RTP) Settings Real-time T ransport Protocol (R TP) is used as the bearer path for voice packets sent over the IP network. Information in the R TP header tells the receiver how to reconstruct the data and [...]

  • Page 189

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-65 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones RTP Port R TP is described in RFC1889. The UDP po rt used for R TP str eams is traditionally an even-numbered port, and the R TCP control is on the next port up. A phone call therefore uses one pa [...]

  • Page 190

    Global SIP Settings 4-66 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones All Codecs have a sampling rate o f 8, 000 samples per second, and operate and operate i n the 300 Hz to 3,700 Hz au di o range. The following table lists the default settings for bit rate, algorithm, pa cketization time, and silence s[...]

  • Page 191

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-67 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Silsupp is used to enable or disable sile nce suppression. V oice Activity Detection (V AD) on the IP phones is used to determine whether each individual packet contains useful speech data. Enablin[...]

  • Page 192

    Global SIP Settings 4-68 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones DTMF Method A feature on the IP phone al lows you to select the DTMF method that the phone uses to send DTMF digits from the IP ph one via INFO messages. Y ou can set the DTMF method as Real-T ime T ransport Protocol (R TP), SIP info, [...]

  • Page 193

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-69 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones If an SR TP enabled IP phone initiates a call, and the receiving ph one is also SR TP enabled, the IP Phone UI displays a “loc k” icon, indicating that the call is secure. If the receiving phon[...]

  • Page 194

    Global SIP Settings 4-70 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Configuring RTP Features Use the following procedures to confi gure the R TP features on the IP phone. Configuration Files For specific parameters you can set fo r RTP features in the configuration files, see Appendix A, th e section, [...]

  • Page 195

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-71 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Globa l SIP->RTP Settings. Global Setting s .[...]

  • Page 196

    Global SIP Settings 4-72 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Click on Advanced Settings->Line <N>- >RTP Settings. Per-Line Settings . 2 Enter an RTP Port Base in the RTP Port field. Default is 3000 . The RTP Port indicates the port through which the RT P packets are sent. This value [...]

  • Page 197

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-73 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 5 Enter a " Customized Codec Preferenc e List ". For example, payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off V alid values are: For this parameter , you specify a customi[...]

  • Page 198

    Global SIP Settings 4-74 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Autodial Settings The IP phones includ e a feature called “A utodial”. When you conf igure Autodial on an IP phone, the phone automatically dials a preconfigured number whenever it is of f-hook. Dependi ng on the configuration y ou[...]

  • Page 199

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-75 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Configuring AutoDial Using the Configuration Files Y ou use the following parameters to conf igure Autodial using the configuration files: Global Configuration • sip autodial number • sip autod[...]

  • Page 200

    Global SIP Settings 4-76 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones Configuring Autodial Using the Aastra W eb UI Use the following procedure to configur e Autodial using the Aastra W eb UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone. Howe[...]

  • Page 201

    Global SIP Settings 41-001160-00, Release 2.1, Rev 04 4-77 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 3 I n the “Autodial Timeout” field, specify a val ue, in se conds, for the timer as follows: • If you want the IP phone to autodial the numbe r immediately (hotline) wheneve r the IP phone is[...]

  • Page 202

    Global SIP Settings 4-78 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 2 Do one of the following actions: • T o allow this line to use the global autod ial settings, click on the Use Glob al Settings parameter to enable it, then click to save your changes. • T o specify a different autodial configurat[...]

  • Page 203

    Configuration Server Pr otocol 41-001160-00, Release 2.1, Rev 04 4-79 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Configuration Server Protocol Y ou can download new versions of firmwa re and configuration files from the configuration serv er to the IP phone using any of the following ty pes of prot[...]

  • Page 204

    Configuration Server Pr otocol 4-80 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 6 Select from the following: • Use TFTP • Use FTP • Use HTTP • Use HTTPS Default is “ Use TFTP ”. The IP phone us es the protocol you select to do wnload new firmwa re and configuration file s from the configurat[...]

  • Page 205

    Configuration Server Pr otocol 41-001160-00, Release 2.1, Rev 04 4-81 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 9 Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the appli cable server . IP Phone UI Ste p Action TFTP Settings -S e l e c [...]

  • Page 206

    Configuration Server Pr otocol 4-82 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 9 (Cont’d) Reference : For more info rmation on configuring the HTTPS security meth od, HTTP to HTTPS redirect, and HTTPS server blocking for HTTP XML POST s, see th e section, “HTTPS Client/ Server Configurati on” on [...]

  • Page 207

    Configuration Server Pr otocol 41-001160-00, Release 2.1, Rev 04 4-83 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones Aastra Web UI Ste p Action 1 Click on Advanced Settings->Con figuration Server .[...]

  • Page 208

    Configuration Server Pr otocol 4-84 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones 2 Select the protocol from the " Down load Protocol " list box. V alid values are TFTP , FTP , HTTP , and HTTPS . Default is TFTP . The IP phone uses the protocol you select to do wnload new firmware and configurat[...]

  • Page 209

    Configuration Server Pr otocol 41-001160-00, Release 2.1, Rev 04 4-85 Configuring Network and Session Initiati on Protocol (SIP) Features Configuring the IP Phones 3 Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 4S e l e c t Operat ion->Reset and click . Aastra Web UI Ste [...]

  • Page 210

    Configuration Server Pr otocol 4-86 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Configuring the IP Phones[...]

  • Page 211

    41-001160-00, Release 2.1, Rev 04 5-1 Operational IP Phone Features Chapter 5 Configuring Operational Features About this chapter Introduction The IP phones have specific op erational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your pho ne to use these features. [...]

  • Page 212

    About this chapter 5-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Call W aiting/Call Waiting T one page 5-43 S tuttered Dial T one page 5-46 XML Beep Support page 5-48 S tatus Scroll Delay page 5-50 Incoming Call Interru pts Dialing page 5-52 Goodbye Key Cancels In coming Call page 5-54 UPnP Mappin[...]

  • Page 213

    About this chapter 41-001160-00, Release 2.1, Rev 04 5-3 Configuring Operational Features Operational IP Phone Features XML Customized Services page 5-196 Audio Transmit and Receive Gain Adjustments page 5-218 Centralized Conferencing (for Sylant ro an d Broadsoft Servers) p age 5-220 Customizing the Display Columns on the 560M Expansion Module pag[...]

  • Page 214

    Operational Features 5-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Operational Features Description This section describes the operational features manage d and config ured by a System Administrator . User Passwords A user or an administrator can change the user passwords on the phone using the co[...]

  • Page 215

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-5 Configuring Operational Features Operational IP Phone Features 5 Enter the new user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instea d. 6 Press Enter . 7 Re-enter the new use[...]

  • Page 216

    Operational Features 5-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Resetting a User Password If a user forgets his password, either the u ser or an administrator can reset it so a new password can be entered. The reset us er password feature resets the password to the factory default whic h is bla[...]

  • Page 217

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-7 Configuring Operational Features Operational IP Phone Features 2 I n the “ Reset User Password ” field, click . The following screen displays: 3 I n the “ Current Password ” field, leave this blank. 4 I n the “ New Password ” field, enter a new password for the user . Note: The [...]

  • Page 218

    Operational Features 5-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Administrator Passwords An administrator can change the admini strator passwords on the phone usin g the configuration files only . An administrator can also assign a passw ord for using the Options key on the IP phone. Y ou turn t[...]

  • Page 219

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-9 Configuring Operational Features Operational IP Phone Features Locking/Unlocking the Phone A user or administrator can lock a pho ne to prevent it from being used or configured . Once the ph one is locked, the user or ad ministrator can enter their password to unlock the ph one. Y ou can lo[...]

  • Page 220

    Operational Features 5-10 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Locking/Unlocking the Phone Using th e IP Phone UI Use the following IP Phone UI procedure to lo ck/unlock an IP phone and p revent it from being used or configured. IP Phone UI Ste p Action Lock the phone: 1 Press on the phone to[...]

  • Page 221

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-11 Configuring Operational Features Operational IP Phone Features Locking/Unlocking the Phone Using th e Aastra Web UI Use the following Aastra W eb UI procedure to lock/unlock an IP ph one and prevent it from bein g used or configured. Aastra Web UI 1 Click on Operation->Phone Lock . Lock[...]

  • Page 222

    Operational Features 5-12 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuring a Lock/Unlock Key Us ing the Configuration Files Using the configuration files, you can configure a key on the phone (softkey , programmable key , or ex pansion module key) to us e as a lock/unlock key . In the configu[...]

  • Page 223

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-13 Configuring Operational Features Operational IP Phone Features Configuring a Lock/Unlock Key using the Aastra W eb UI Using the Aastra W eb UI, you can configure a k ey on the phone (soft key , programmable key , exp ansion module key) to use as a lock/unlock key . In the Aastra W eb UI, y[...]

  • Page 224

    Operational Features 5-14 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Using the Configured Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key , refer to the following procedure to use the key on the IP pho ne. 3 I n the “ Ty p e ” field, select Phone Lock from the list [...]

  • Page 225

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-15 Configuring Operational Features Operational IP Phone Features Defining an Emergency Dial Plan Public telephone networks in countries ar ound the world have a sin gle emer gency telephone number (emergency services numb er), that allows a caller to contact local emergency services for assi[...]

  • Page 226

    Operational Features 5-16 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuring an Emergency Dial Plan Use the following procedures to specify the numbers to use on your phone for dialing emer gency services in your area. Configuration Files For specific parameters you can set in the conf iguratio[...]

  • Page 227

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-17 Configuring Operational Features Operational IP Phone Features T ime and Date In addition to enabling/disabling the time server , you can also set the time and date, set the time and date format, set th e time zone, and set daylight savings time on the IP phones. Y ou configure these featu[...]

  • Page 228

    Operational Features 5-18 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Use the following procedures to set a tim e and date, time and date format, time zone, and daylight sav ings time on the IP pho nes. Configuration Files For specific parameters you can set in the configuration files, see Appendix [...]

  • Page 229

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-19 Configuring Operational Features Operational IP Phone Features 13 Select a date format from t he list of options. V alid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY -MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY •M M M D D Note: The default Date Format i s W[...]

  • Page 230

    Operational Features 5-20 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->Time and Date Settin g . 2 I n the “Time Format” field, select the time format you want to use on your phone. V alid values are: • 12h (12 hour format) (de fault) ?[...]

  • Page 231

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-21 Configuring Operational Features Operational IP Phone Features Language The IP phones support several dif ferent languages. Y ou can have the IP phone UI and the Aastra W eb UI displa y in a specif ic language a s required. When you set the language to use, all of the disp lay screens (men[...]

  • Page 232

    Operational Features 5-22 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Example The following is an example of the parameters you would enter in the <mac>.cfg file to load a French, Italian, German, and Spanish language pack to the IP phone. language 1: lang_fr_ca.txt language 2: lang_it.txt lan[...]

  • Page 233

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-23 Configuring Operational Features Operational IP Phone Features Loading Language Packs via the Aastra W eb UI Using the Aastra W eb UI, you can specif y a languag e pack to load using the parameters at Basic Settings->Pr efer ences->L anguage Settings . Y ou use the following fields i[...]

  • Page 234

    Operational Features 5-24 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Spec ifying the Language to Use Once the language pack(s) have loaded, yo u must then specify which language to use on the phone. After the phone has booted up , you can specify which language(s) to use. Y ou can use the configura[...]

  • Page 235

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-25 Configuring Operational Features Operational IP Phone Features IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Languag e . 3S e l e c t English (English) , França is (French) , Esp añol (S panish) , Deut sch (German) , Itali ano (Italian). Notes : 1 [...]

  • Page 236

    Operational Features 5-26 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->Language Settings. Loading the La nguage Pack 2 I n the “ Langua ge N ” fields, enter the file name of the lang uage pack you want to use to display a specific langua[...]

  • Page 237

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-27 Configuring Operational Features Operational IP Phone Features 6 I n the “ Webp ag e Language ” field, select a lang uage to apply to the Aastra Web UI. The IP phone supports the following languages: • English (default) • French (Canadian) • S panish (Mexican) •G e r m a n •I[...]

  • Page 238

    Operational Features 5-28 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Locking IP Phone Keys The IP phones allow you to lock or un lock programmable ke ys, so ftkeys, hard keys, cordless handset keys, an d expansion keys (for expansion modules). When key locking is enabled, the phone uses the server [...]

  • Page 239

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-29 Configuring Operational Features Operational IP Phone Features Locking the IP Phone Keys Use the following procedures to lock the softkeys and programmab le keys on the IP phone. Reference For more information about locking/unlocking t he phones using the Ph one UI and Aastra W eb UI, see [...]

  • Page 240

    Operational Features 5-30 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Local Dial Plan A dial plan describe s the number and pattern o f digits that a user dials to reach a particular telephone number . Access codes, area codes, specialized codes, and combinations of the number of digits di aled are [...]

  • Page 241

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-31 Configuring Operational Features Operational IP Phone Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can acc ept any 4-digit dial string s that begin with a '0' or '1', any 5-[...]

  • Page 242

    Operational Features 5-32 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Example If you enter the following dial st ring for a local dial plan: sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “ 9 ” digit to t[...]

  • Page 243

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-33 Configuring Operational Features Operational IP Phone Features Configuring the SIP Local Dial Plan, Dial Plan T erminator , and Digit Timeout Use the following procedures to confi gur e the SIP Local Dial Plan using the configuration files or the Aastra W eb UI. Configuration Files For spe[...]

  • Page 244

    Operational Features 5-34 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 4 I n the " Digit T imeout (in seconds) " field, enter a timeout value. This is the length of time, in seconds, he phone waits before dialing. Default is 4 seconds. 5 Click to save your changes. Aastra Web UI[...]

  • Page 245

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-35 Configuring Operational Features Operational IP Phone Features Park Calls/Pick Up Parked Calls The IP phones (including the 57i CT hand set) have a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways a user or administrator can co[...]

  • Page 246

    Operational Features 5-36 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features In the Aastra W eb UI, you use the following fields at Basic Settings-> Prefer e nces to configure park/pickup statically: •P a r k C a l l • Pickup Call How It displays on the Phone On the IP phone UI, the stat ic configur[...]

  • Page 247

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-37 Configuring Operational Features Operational IP Phone Features Configuring Park /Pickup using S tatic Configuration (55i, 57i, 57i CT only) Use the following procedures to confi gur e the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configur e[...]

  • Page 248

    Operational Features 5-38 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enter a server value in the Park Call field to which incoming li ve calls will be parked. Note: For values to enter in this field, see the table “Park/Pickup[...]

  • Page 249

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-39 Configuring Operational Features Operational IP Phone Features Suppressing DTMF Playback A feature on the IP phones allows users a nd administrators to enable or disable the suppression of DTMF playback when a nu mber is dialed from the softkeys and programmable key s. When suppression of [...]

  • Page 250

    Operational Features 5-40 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enable the " Suppress DTMF Playback " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. 3 Click to s[...]

  • Page 251

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-41 Configuring Operational Features Operational IP Phone Features Display DTMF Digit s A feature on the IP phones allows users and administrators to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softk[...]

  • Page 252

    Operational Features 5-42 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enable the " Display DTMF Digits " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. 3 Click to save[...]

  • Page 253

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-43 Configuring Operational Features Operational IP Phone Features Call W aiting/Call W aiting T one A call waiting feature notifies the user curr ently on the phone, of a new incoming call. Y ou can disable this call waiting feat ure, so that the new incoming call is automatically rejected by[...]

  • Page 254

    Operational Features 5-44 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Call W aiting T one Y ou can also enable or disable the playing of a short “Call W aiting T one" when there is an incoming call on your phone. This feature is enabled by default. If you have Call W aiting enabled, and a cal[...]

  • Page 255

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-45 Configuring Operational Features Operational IP Phone Features . Aastra Web UI 1 Click on Basic Settings-> Preferences->General. 2T h e " Call W aiting " field is enabled by default. T o disable th is field, uncheck the box. This feature allows you to enable or disabl e the[...]

  • Page 256

    Operational Features 5-46 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features S tuttered Dial T one Y ou can ena ble or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. Y ou can configure this feature using the configuration files and the Aastra W eb UI. Configur[...]

  • Page 257

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-47 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2T h e " Stuttere d Dial T one " field is enabled by default. T o di sable this field, uncheck the bo x. 3 Click to save your changes.[...]

  • Page 258

    Operational Features 5-48 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features XML Beep Support The IP phones have a feature that allows you to enable or disable a beep on the phone with it receives a status message from an XML applicatio n. This beep can be turned ON or OFF using the Aastra W eb UI, the con[...]

  • Page 259

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-49 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2T h e “ XML Beep Support ” field is enabled by default. T o disable thi s field, uncheck the box. 3 Click to save your changes.[...]

  • Page 260

    Operational Features 5-50 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features S t atus Scroll Delay The IP phones have a feature th at allows you to specify the time delay , in seconds, between the scrolling of each status message (includi ng XML status messages) on the phone. The default time is 5 seconds [...]

  • Page 261

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-51 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 I n the “ S tatus Scroll Delay (seconds) ” field, enter a value, in seconds, th at each XML status message displays on the phone. Default is 5 seconds. [...]

  • Page 262

    Operational Features 5-52 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Incoming Call Interrupt s Dialing Y ou can configure whether or not an incoming call interrupts an outgo ing call that is dialing. The incoming call i nterrupts dia ling parameter controls this feature. How it Works When you enabl[...]

  • Page 263

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-53 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Incoming Call Interrupts Dialing is disabled by default. If required, enable the " Inco ming Call In terrupts Dialing " field by checking the chec[...]

  • Page 264

    Operational Features 5-54 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Goodbye Key Cancels Incoming Call Y ou can configure the Goodbye key to drop active calls or ignore incoming calls using the “ goodbye cancels incoming call ” parameter . This parameter controls the behavior of the go odbye ke[...]

  • Page 265

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-55 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Incoming Call Interrupts Dialing is disabled by default. If required, enable the " Inco ming Call In terrupts Dialing " field by checking the chec[...]

  • Page 266

    Operational Features 5-56 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features UPnP Mapping Lines (for remote phones) Universal Plug and Play (UPnP) is a stan dard that uses Internet protocols to enable devices to be plugged into a ne twork and automatically kn ow about each other . W ith UPnP , when a user [...]

  • Page 267

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-57 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2T h e " UPnP Mapping Lines " field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. V [...]

  • Page 268

    Operational Features 5-58 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Message W a iting Indicator Line A User or Administrator can configure the Message W aiting Indicator (MWI) to illuminate for a specific lin e or for all lines. For exam ple, if you configure the MWI LED on line 3 only , the LED i[...]

  • Page 269

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-59 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings-> Preferences->General. 2 I n the “ Message W a iting Indicator Line ” field, select a single line from 1 to 9, or select “All” fo r all lines. If you select a single line, [...]

  • Page 270

    Operational Features 5-60 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Incoming/Outgoing Intercom with Auto-Answer and Barge In The Intercom feature allows yo u to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom ca[...]

  • Page 271

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-61 Configuring Operational Features Operational IP Phone Features Incoming Intercom Calls Y ou can configure how the phone handl es incoming intercom calls. Y ou can receive incoming intercom calls whether or not there are active ca lls on the phone. The way the phone handles the call depe nd[...]

  • Page 272

    Operational Features 5-62 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Allow Barge In Y ou can configure whether or not the IP ph one allows an incoming intercom call to interrupt an active call. The “ sip intercom allow barge in” parameter controls this feature. When you enable the sip inter com[...]

  • Page 273

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-63 Configuring Operational Features Operational IP Phone Features Use the following procedures to configure Intercom calls on the IP phone. Configuration Files For specific parameters you ca n set in the config ur ation files for outgoing Intercom, see Appendi x A, the section, “Outgoing In[...]

  • Page 274

    Operational Features 5-64 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 4 If Phone-Side or Server-Side is selected, select a line from the Line list box for which you want the IP phone to use as its configuration on the Intercom call. Note: The IP phone uses the configuration from the line yo u select[...]

  • Page 275

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-65 Configuring Operational Features Operational IP Phone Features 3T h e " Microphone Mute " field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the origin ating caller . T o disab le this field, uncheck the box. 4T h e " Play Wa rnin[...]

  • Page 276

    Operational Features 5-66 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Key Mapping There are hard keys on your phone, such as Hold, Redial, Xfer , and Conf that are configured by default for specific call-hand ling features. (See the product-specific User Guide for more informa tion about these key f[...]

  • Page 277

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-67 Configuring Operational Features Operational IP Phone Features Use the following procedure to enable/disable the Redial , Xfer , and Conf key s. Mapping Redial and Conf Keys as S peeddials Y ou can map the Redial and Confer ence keys on the IP phone to use as speeddial keys. When the Redia[...]

  • Page 278

    Operational Features 5-68 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences . 2 In the Key Mapping section, en ter a number in the " Map Redial Key T o " field, that th e IP phone will use to speeddial when the Redial key is pressed. 3 Ente[...]

  • Page 279

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-69 Configuring Operational Features Operational IP Phone Features Using Redial Key for “Last Number Redial” The IP phones have an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Press the REDIAL key twic[...]

  • Page 280

    Operational Features 5-70 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Ring T ones and T one Sets Y ou can configure ring tones and ri ng tone sets on the IP phones. Ring T ones There are several distinct ring tones a user or administrator ca n select from to set on the IP phones. Y ou can en able/di[...]

  • Page 281

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-71 Configuring Operational Features Operational IP Phone Features Configuration Metho d Va l i d V a l u e s Default V alue Aastra Web UI Global: T one 1 T one 2 T one 3 T one 4 T one 5 Silent Per-Line: Global T one 1 T one 2 T one 3 T one 4 T one 5 Silent Global: T one 1 Per-Line: Global[...]

  • Page 282

    Operational Features 5-72 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Ring T one Set s In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tone s customized for a specific country . The ring tone sets you can configure on th e IP [...]

  • Page 283

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-73 Configuring Operational Features Operational IP Phone Features Configuring Ring T ones and T one Sets Use the following procedures to confi gure ring tones and tone sets on the IP phones. Configuration Files For specific parameters you ca n set in the config urat ion files for ring tones, [...]

  • Page 284

    Operational Features 5-74 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Preferences . For global con figuration: 2 I n the " Ring T ones " section, select a country from the " To n e S e t " field. V alid values are Australia , Europe, Fr[...]

  • Page 285

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-75 Configuring Operational Features Operational IP Phone Features Priority Alerting Priority alerting on the IP p hones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. Y ou can enable or disable priority alerting on the IP phone for the Aste[...]

  • Page 286

    Operational Features 5-76 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Sylantro Servers The ring tone keywo rds that can display in the "Alert-Info" header for a Sylantro server are: When the ring ton e keywords appear in an "Alert-Info" head er from a Sylantro server , the keywor[...]

  • Page 287

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-77 Configuring Operational Features Operational IP Phone Features If you enable priority aler ting when using a Sylantro server , you can specify the Bellcore tone to be used for the following configurable criteria: Ring T one Pattern (Sylantr o Servers) The following table identif ies the di[...]

  • Page 288

    Operational Features 5-78 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Call W aiting T ones Call W aiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the ne w caller , so you can answer your second incoming call[...]

  • Page 289

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-79 Configuring Operational Features Operational IP Phone Features Configuring Priority Alerting Use the following procedures to confi gur e priority alerting on the IP phones. Configuration Files For specific parameters you ca n set in the config urat ion files for priority aler ting, see App[...]

  • Page 290

    Operational Features 5-80 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features For Sylantro Servers: 3 Select a ring tone p attern for each of the following fields: •G r o u p • Internal • External • Emergency •P r i o r i t y • auto call di stribution • community-1 • community-2 • communit[...]

  • Page 291

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-81 Configuring Operational Features Operational IP Phone Features Directed Call Pickup (BLF or XML Call Interception) Directed call pickup is a feature on the phon es that allows a user to intercept a call on a ringing phone which is p art of the same interception g roup. Y ou can use the Dir[...]

  • Page 292

    Operational Features 5-82 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features BLF and XML softkeys/programmable keys mo nitor the states of an extension. The extension states can be one of three st ates: "busy", "ringing " and "idle". If the monitored extension is in the "[...]

  • Page 293

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-83 Configuring Operational Features Operational IP Phone Features Y ou can enable/disable “Directed Call Pick up” using the configuration files or the Aastra W eb UI. Notes: 1. The default method for the phone to use is Directed Call Pickup over BLF if the server provides applicab le info[...]

  • Page 294

    Operational Features 5-84 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Enabling/Disabling Directed Call Pi ckup Use the following procedure to enable or di sable the Di rected Call Pickup feature on the IP phone. Configuration Files T o enable/disable Di rected Call Pickup on the IP phone using the c[...]

  • Page 295

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-85 Configuring Operational Features Operational IP Phone Features Configuring BLF/BLF List for Direc ted Call Pickup Use the following proced ure to configure BLF/BLF List fo r Directed Call Pickup in the configuration files. 4 Enable the " Play a Ring Splash " field by checking the[...]

  • Page 296

    Operational Features 5-86 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Use the following procedure to configur e BLF or BLF/List for Directed Call Pickup in the Aastra W eb UI. Aastra Web UI 1 Click on Basic Settings->Preferences->Directed Call Pickup Settin gs. 2 Enable the " Directed Cal[...]

  • Page 297

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-87 Configuring Operational Features Operational IP Phone Features 5 Click on Operation->Sof tkeys and XML or Click on Operation->Programmab le Keys or Click on Operation->Expansion Module <N>. Note: De pending on your phon e-model, the key configur ation screen displays. The 57[...]

  • Page 298

    Operational Features 5-88 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 9 I n the " Va l u e " field, enter a value to associate with the softkey or programmable key . For example, for BLF , the value is the extension you want to moni tor . For BLFList, the value is an identifie r for the l[...]

  • Page 299

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-89 Configuring Operational Features Operational IP Phone Features Configuring XML for Directed Call Pickup Use the following procedure to configur e XML for Di rected Call Pickup in the configuration files. Notes: 1. Before implementing this proced ure, you must create an XML application that[...]

  • Page 300

    Operational Features 5-90 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Use the following procedure to configur e XML for Di rected Call Pickup in the Aastra W eb UI. Aastra Web UI 1 Click on Basic Settings->Preferences->Directed Call Pickup Settin gs. 2 Enable the " Directed Call Pickup &q[...]

  • Page 301

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-91 Configuring Operational Features Operational IP Phone Features 5 Click on Operation->Sof tkeys and XML or Click on Operation->Programmab le Keys or Click on Operation->Expansion Module <N>. Note: De pending on your phon e-model, the key configur ation screen displays. The 57[...]

  • Page 302

    Operational Features 5-92 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 9 I n the " Va l u e " field, enter the URI that the phon e uses to display the XML application to the LCD. For example, http://65.205.71.1 3/xml/st artup/key .php?user=$$SIPREMOTENUMBER$$ . Note: For more information ab[...]

  • Page 303

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-93 Configuring Operational Features Operational IP Phone Features Sof tkeys/Programmable Keys/Fea ture Keys/Exp ansion Module Keys Y ou can configure the softkeys, programmab le keys (53i has pro grammable keys only), feature keys, a nd expansion module keys to perform specific functions on t[...]

  • Page 304

    Operational Features 5-94 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features St ate-Based Softk eys (55i, 57i, 57i CT only) Users and administrators can configure a specific state to display when a softkey is being used. A vailable states you can configure for each softkey include: • idle - The phone is [...]

  • Page 305

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-95 Configuring Operational Features Operational IP Phone Features Y ou can ena ble or disable the softkey st ates using the configuration files or the Aastra W eb UI. In the Aastra W eb UI, yo u disable a state by unchecking the box for that operational state. In the configuration files, you [...]

  • Page 306

    Operational Features 5-96 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuration Example The following example illustrates the use of the "softkeyN stat es" parameter , and the "softkeyN type" para meter with a value of empty . For clarity purposes, only the "softkeyN typ[...]

  • Page 307

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-97 Configuring Operational Features Operational IP Phone Features Programmable Keys (53i, 55i) The following table pro vides the number of so ftkeys and programm able keys you can configure, and the number of lines available for each type of phone. *The 536M expansion module c onsists of 36 s[...]

  • Page 308

    Operational Features 5-98 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Key Functions T able Softkey/ Programmable Key Function Configura tion File Parameter Aastra Web UI Parameter Descriptio n None none Non e Indicates not setting for the key . Line line Line Indicates the key is config ured for lin[...]

  • Page 309

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-99 Configuring Operational Features Operational IP Phone Features Auto Call Distribution (ACD) acd Auto Call Distribution (For Sylantro Servers) Indicates the key is configured for automatic call distribution (ACD). ACD allows the Sylantro Server to distribute calls from a qu eue to registere[...]

  • Page 310

    Operational Features 5-100 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Flash (Not applicable on Expansion Modules) flash Fl ash Indicates the key is set to generate a flash event when it is pressed, or when a feature key is pressed on the 57i CT handset. The IP phone genera tes flash events only whe[...]

  • Page 311

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-101 Configuring Operational Features Operational IP Phone Features Callers List callers list Callers List Indicates the key is set fo r accessing the Callers List. For more information on the Callers List, see the section “Callers List” on page 174 . Directory directory Directory Indicate[...]

  • Page 312

    Operational Features 5-102 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Reference For more information abou t key functions for your model phone, see your Model-specific User ’ s Guide . Services (Not applicable to the 53i) services Services Indicates the ke y is set to access Services, such as, Di[...]

  • Page 313

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-103 Configuring Operational Features Operational IP Phone Features Configuring Sof tkeys and Programmable Keys Use the following procedures to confi gur e the softkeys and prog rammable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, s[...]

  • Page 314

    Operational Features 5-104 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Operation->Sof tkeys and XML or Click on Operation->Programmab le Keys or Click on Operation->Expansion Module <N>. Depending on your phone-mod el, the key configuration screen displays. Th[...]

  • Page 315

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-105 Configuring Operational Features Operational IP Phone Features 5 If applicable, in the " Va l u e " field, enter a value to associate with the softkey . For example, for a speeddial value, you can en ter a number you want to use for the speeddial key , or 12345+ as a speeddial p[...]

  • Page 316

    Operational Features 5-106 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 57i Cordless (CT) Feature Keys In addition to the softkeys on the 57i CT , this phone also has handset keys you can configure with specific features. Y ou can use the Aastra W eb UI to configure the handset keys. Y ou can program[...]

  • Page 317

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-107 Configuring Operational Features Operational IP Phone Features Feature Key Programming Guidelines The following are guidelines to use when prog ramming the feature keys on the handset: • All handsets paired with the same B ase Station have the same programmed functions since the web int[...]

  • Page 318

    Operational Features 5-108 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Handset Feature Key Functio ns Y ou can configure the features keys on th e 57i CT handset to perform specific functions using the configur ation files or the Aastra W eb UI.The following table identifies the available functions [...]

  • Page 319

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-109 Configuring Operational Features Operational IP Phone Features T ransfer xfer Xfer Indicates th e key is configured as a transfer key for transferring calls. For more information about the Xfer key , see your Aastra IP Phone 57i CT User ’s Guide. Park park Park Indicates the key is set [...]

  • Page 320

    Operational Features 5-110 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Reference For more information about features ke y functions for your 57i CT , see your Aastra IP Phon e 57i CT User ’ s Guide . Public public Public Indicates the key is configured to toggle from public to private mode. A publ[...]

  • Page 321

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-111 Configuring Operational Features Operational IP Phone Features Configuring Handset Feature Keys Y ou can program up to 15 feature keys on the 57i CT IP p hone using the configuration files or the Aastra W eb UI . Use the following procedure to program the feature keys on your 57i CT B ase[...]

  • Page 322

    Operational Features 5-112 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Operation->Handset Keys. 2 Select the handset key you want to program. 3 Select the function for that handset key from the " Key Func tion " field. 4 Click to save the function you selected t[...]

  • Page 323

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-113 Configuring Operational Features Operational IP Phone Features Speeddial Prefixes The normal function of the speeddial option allows you to configure a specific key on the pho ne to dial a number q uickly by pressing the configured key . For example, if you had the following speedd ial co[...]

  • Page 324

    Operational Features 5-114 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Busy Lamp Field (BLF) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (b usy or idle) of extensions on the IP phone. Example A Supervisor configure s BLFs on[...]

  • Page 325

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-115 Configuring Operational Features Operational IP Phone Features BLFList Setting (For use with the Br oadSoft Broadworks Rel 13 or higher platform only) The BLFList feature on the IP phones is specifically design ed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This [...]

  • Page 326

    Operational Features 5-116 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Asterisk BLF Configuration Y ou can ena ble the BLF feature on Asteri sk to enable monitoring for specific extensions. BLF on Asterisk is possibl e through the “hint” extension parameter . Add the following in the Asterisk ex[...]

  • Page 327

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-117 Configuring Operational Features Operational IP Phone Features Configuring BLFs Use the following procedures to confi gur e BLF and BLFList on the IP phone. Configuration Files T o set BLF or BLF List in the configura t ion files, see Appendix A, the secti on, “Softkey/Programmable Ke[...]

  • Page 328

    Operational Features 5-118 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Operation->Sof tkeys and XML or Click on Operation->Programmab le Keys or Click on Operation->Expansion Module <N>. Depending on your phone-mod el, the key configuration screen displays. Th[...]

  • Page 329

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-119 Configuring Operational Features Operational IP Phone Features 4 For the 55i, 57i, and 57i CT sof tkeys : In the " Label " field, enter the name of the person who’s extension you ar e monitoring (if “T ype” is BLF). Note: If BLFList type is selected, no label value is req[...]

  • Page 330

    Operational Features 5-120 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features BLF Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service afte r a software/firmware upgrade or after a reboot of the IP phone. In the configura[...]

  • Page 331

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-121 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings->Global SI P->Advanced SIP Settings. 2 Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the " BLF Subscription Pe riod " field. 3 Click to save your cha[...]

  • Page 332

    Operational Features 5-122 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Automatic Call Dist ribution (ACD) (for Sylantro Servers) The IP phones supp ort an Automatic Call Distribution (ACD) feature for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to re[...]

  • Page 333

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-123 Configuring Operational Features Operational IP Phone Features ACD Auto-A vailable T imer Whenever the IP phone user answers a call, or misses a call, the server automatically changes the phone’ s status to unavailable. The administrator can control how long the IP phone remains in the [...]

  • Page 334

    Operational Features 5-124 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuring the ACD Auto-A vailable T imer . Configuration Files T o configure the ACD Auto-Available Timer using the configuration files, see Appendix A, the secti on, “ACD Auto-Available T imer Settings” on page A-131.[...]

  • Page 335

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-125 Configuring Operational Features Operational IP Phone Features Configuring an ACD Key Using the Aastra Web UI Use the following procedure to co nfigure an ACD softkey , programmable key , or expansion module key using the Aastra W eb UI. This proc edure uses the 55i IP phone as an example[...]

  • Page 336

    Operational Features 5-126 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuring the ACD Auto-A vailable T imer Using the Aastra Web UI Use the following procedure to configur e an ACD auto-available timer using the Aastra W eb UI. 4 I n the “Line” field, select the line which the IP phone use[...]

  • Page 337

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-127 Configuring Operational Features Operational IP Phone Features 3 I n the “Auto A vailable Timer” field, specify the le ngth of time (in seconds) b efore the IP phone state is automatically reset to “available.” V alid values are 0 to 120 seconds. Default is 60. For example : 60 4 [...]

  • Page 338

    Operational Features 5-128 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phon e queue in o rder to receive distributed cal ls on your IP phone. T o login to a phone queue, you r system administrator must preconfigure an AC[...]

  • Page 339

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-129 Configuring Operational Features Operational IP Phone Features This icon changes when you lo g on to the phone queu e and are available to take calls. The icon changes again when you ar e busy with an active call. The table below describes the meaning of the LED, and each icon, as they ma[...]

  • Page 340

    Operational Features 5-130 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Logging In to a Phone Queue (55i, 57i, 57i CT) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Ste p Action 1 Press the ACD softkey on your IP phon e. Note: Check with your admi[...]

  • Page 341

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-131 Configuring Operational Features Operational IP Phone Features 3 Press the Log In softkey . Y ou are logge d into the phone queue. Once you lo g in, examine the IP Phone UI, and note the following info rmation: • If your IP phone status is set to “available” then the server will beg[...]

  • Page 342

    Operational Features 5-132 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Logging In T o a Phone Queue (53i) Use the following procedure to log into a phone queu e from your Aastra IP phone. Aastra IP Phone UI Ste p Action 1 Press the ACD programmable key on your IP phone. 2 T o login to the phone queu[...]

  • Page 343

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-133 Configuring Operational Features Operational IP Phone Features ACD Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the ACD subscription service after a software/firmware upgra de or after a reboot of the IP phone. In the config[...]

  • Page 344

    Operational Features 5-134 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings ->Global SI P->Advanced SIP Settings. 2 Enter a value, in seconds, from 1 20 (2 min) to 3600 (1 hour) in the " ACD Subscription Period " field. 3 Click to save your chang[...]

  • Page 345

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-135 Configuring Operational Features Operational IP Phone Features Directed Call Pickup/Gro up Ca ll Pickup (for Sylantro Servers) Aastra IP phones an d any attached Expa nsion Modules suppor t the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The Directed Call Pickup/Gr ou[...]

  • Page 346

    Operational Features 5-136 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuring DCP/GCP Using the Confi guration Files (for Sylantro Servers) Use the following procedures to confi gure DCP/GCP using the configuration files. Configuration Files T o set DCP/GCP in the configuration fi les, see Appe[...]

  • Page 347

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-137 Configuring Operational Features Operational IP Phone Features Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Directed Call Pickup using the Aastra W eb UI. This procedure uses th e 57i IP Phone as an example.[...]

  • Page 348

    Operational Features 5-138 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 5 In the “V alue” field, specify the extension you want to intercept when you press this softkey . For example : 2200 6 Click to save your changes. Aastra Web UI[...]

  • Page 349

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-139 Configuring Operational Features Operational IP Phone Features Configuring Group Call Pickup (GCP) Using the Aa stra Web UI (for Sylantro Servers) Use the following procedure to co nfigure Group Call Pickup using the Aastra We b U I . Note: A ring group must be configured on the Sylantro [...]

  • Page 350

    Operational Features 5-140 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Using Directed Call Pickup/Group Call Pickup Use the following procedure for th e DCP/GCP on your pho ne. 4 In the “Label” field, specify a name for this Directed Call Pickup sof tkey . For example : GCP_A 5 In the “V alue?[...]

  • Page 351

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-141 Configuring Operational Features Operational IP Phone Features 2 If the monitored extension recei ves multiple incoming calls simultaneously , the phone displays a list of incoming calls. 3 Select a call from this list using the UP and DOWN ar row keys. Press the " Pickup " soft[...]

  • Page 352

    Operational Features 5-142 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Do Not Disturb (DND) The IP phones have a featu re you can enable called "Do not Di sturb (DND). Y ou can configure DND on softkeys and programmable ke ys using the Aastra W eb UI or the configuration files. If DND is config[...]

  • Page 353

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-143 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Operation->Softkeys and XML or Click on Operation->Programmab le Keys or Click on Operation->Expansion Module <N>. Depending on your phone-mod el, the key configuration screen displays. [...]

  • Page 354

    Operational Features 5-144 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Bridged Line Ap pearance (BLA) (55i, 57i, 57i CT only) A SIP bridge line appearance (BLA) on th e IP phones allows multiple devi ces to share a single directory address (DA). For example, people working at a techni cal support de[...]

  • Page 355

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-145 Configuring Operational Features Operational IP Phone Features The following table shows the number of lines that can be set to BLA for each model phone. Configuring BLA Y ou can configure BLA on a global or per -line basis using the configuration files or the Aastra W eb UI. Global BLA Y[...]

  • Page 356

    Operational Features 5-146 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Per-Line BLA Y ou configure BLA on a per-line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number Y ou configure BLA on a per-line basis in the Aastra W eb UI us[...]

  • Page 357

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-147 Configuring Operational Features Operational IP Phone Features For ININ Server When configuring the BLA feature on an ININ server , the value set for the sip lineN bla number parameter shall be th e same value set for the sip lineN user name parameter without the in cremen ted digit added[...]

  • Page 358

    Operational Features 5-148 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 For global con figuration of BLA: Click on Advanced Settings->Glo bal SIP->Basic SIP Authentication Settings.[...]

  • Page 359

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-149 Configuring Operational Features Operational IP Phone Features For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the " Line Mode " field, select the BLA option. 2 In the " Phone Number " field, enter the phone number of the IP phone. 3 [...]

  • Page 360

    Operational Features 5-150 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Using a BLA Line on the IP Phone If you have either a global or per -line BL A configuratio n, and you want to share a call on the line with a BLA group, you need to press the Hold button b efore sharing the call wi th the group.[...]

  • Page 361

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-151 Configuring Operational Features Operational IP Phone Features BLA Support for Third Party Registration BLA allows an Address Of Record (AOR) to be assigned onto different line appearances for a group of SIP user agents (IP phones). When a call is made to this BLA number , the call is off[...]

  • Page 362

    Operational Features 5-152 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features #Alice phone number sip line2 bla number:4085582868 sip line2 display name:Alice sip line2 screen name:Alice Alice’ s configuration is as follows: #line 1 sip line1 auth name:4085582868 sip line1 password: sip line1 mode: 3 sip[...]

  • Page 363

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-153 Configuring Operational Features Operational IP Phone Features Park/Pick Up Key The IP phones (including the 57i CT hand set) have a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways a user or administrator can configure this f[...]

  • Page 364

    Operational Features 5-154 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features On 57i/57i CT On the IP phone UI, the Park/Picku p feature displays the following: • When a call comes in, and you pickup the handset, the cust om la bel that you configured for the Park softkey d isplays on the Phone UI. • A[...]

  • Page 365

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-155 Configuring Operational Features Operational IP Phone Features Configuring Park/Pickup Key Using Configu ration Files In the configuration files, you configur e Park/Pickup u sing the key parameters. Y ou must specify the "softke yN value", "p rgk eyN value", “topsof[...]

  • Page 366

    Operational Features 5-156 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Model 53i Examples Use the following procedure to conf igure a Park/Pickup key using the configuration files. Server Park Configura tion Pickup C onfiguration A st e r i s k prgkeyN type: par k prgkeyN value: asterisk;70 prgkeyN [...]

  • Page 367

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-157 Configuring Operational Features Operational IP Phone Features Configuring a Park/Pickup Key Using Aastra Web UI On the 57i/57i CT , you configure a Park and/or Pickup key at Operation->Softkeys and XML . Y ou enter a key label, and value for a specific line on the phone. The default s[...]

  • Page 368

    Operational Features 5-158 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI For the 57i/57i CT : 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to conf igure for Parking a call. 3 In the " Ty p e " field, select Park . 4 In the " Label " field, enter a label[...]

  • Page 369

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-159 Configuring Operational Features Operational IP Phone Features 1 1 In t he " Va l u e " field, enter the appro priate value bas ed on the serve r in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration V alues” on page 5[...]

  • Page 370

    Operational Features 5-160 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features For the 53i: 1 Click on Operation->Progra mmable Keys. 53i Screen 2 Pick a hard key (from keys 3 through 6) to configure for Parking a call. 3 In the " Har d Key " field, select Park . 4 In the " Va l u e "[...]

  • Page 371

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-161 Configuring Operational Features Operational IP Phone Features 10 Click to save yo ur changes. Y ou must re start your IP phone for the changes to take affect. 1 1 Click on Operation->Reset . 12 In the " Restart Phone " field click to restart the IP phone and apply the change[...]

  • Page 372

    Operational Features 5-162 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a p arked call. IP Phone UI Ste p Action Parking a Call 1 While on a live call, press the " Park " [...]

  • Page 373

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-163 Configuring Operational Features Operational IP Phone Features 5 Enter the extension numb er where the call was parked. 6 Press the " Pickup " softkey . If the call pick up is successful, you are connected with the parked call. IP Phone UI Ste p Action[...]

  • Page 374

    Operational Features 5-164 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Last Call Return (lcr) (For Sylantro Servers Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or progr ammable key . This feature is for Sylantro servers onl[...]

  • Page 375

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-165 Configuring Operational Features Operational IP Phone Features Aastra Web UI For the 57i/57i CT : 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to configur e for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 In the " Line " field, select a l[...]

  • Page 376

    Operational Features 5-166 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features For the 57i CT Handset: 1 Click on Operation->Hands et Keys. 2 Pick a handset key to configure for L ast Call Return. 3 In the " Key Function " field, select lcr . 4 Click to save your changes. Aastra Web UI[...]

  • Page 377

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-167 Configuring Operational Features Operational IP Phone Features For the 53i 1 Click on Operation->Progra mmable Keys. 53i Screen 2 Pick a hard key (from keys 3 through 6) to configure for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 For the 53i: In the " Li[...]

  • Page 378

    Operational Features 5-168 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Call Forwarding The call forwardi ng feature on the IP phon e allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy , which then forwards the call to the assigned destinati[...]

  • Page 379

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-169 Configuring Operational Features Operational IP Phone Features The following table shows the IP phone m odel and the number of lines for which you can configure call fo rwarding. Enabling/Disabling the Ability to Configure Call Forwardin g Using the configuration files, you can en able or[...]

  • Page 380

    Operational Features 5-170 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuration Method for Call Forwarding The method you use to configure call forwardin g depends on the model ph one you are configuring. Y ou can set the phone-wide call forward se ttings using the IP phone UI or the Aastra W e[...]

  • Page 381

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-171 Configuring Operational Features Operational IP Phone Features 4 For 53i: In the “ Cfwd Mode ” field, enter the mode that you want to set on your phones. For 55i/57i/57i CT : In the “ Mode ” field, enter the mode that yo u want to set on your phones. V alid modes are: •O f f •[...]

  • Page 382

    Operational Features 5-172 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Call Forward. For global con figuration of call forwarding: 2 In the " Mode " field, select the mode you want to set on your phone. V alid modes are: •O f f •A l l •B u [...]

  • Page 383

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-173 Configuring Operational Features Operational IP Phone Features 4I n t h e " Number of Rings " field, enter the number of rings you want your ph one to ring before the ca ll is forwarded. V alid values are 1 to 9. Note: " Number of Rings " field applies to No Answer and[...]

  • Page 384

    Operational Features 5-174 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Callers List The IP phones have a "Callers List" f eature that store the name, phone number , and incremental calls, for each ca ll received by the phone. The following illustrating shows the default location of the Cal[...]

  • Page 385

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-175 Configuring Operational Features Operational IP Phone Features When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. Y ou can use any spreadsheet applicatio n to open the file for viewing. The following is an e[...]

  • Page 386

    Operational Features 5-176 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Enabling/Disabling Callers List Y ou can ena ble and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled V alid values for this parameter ar[...]

  • Page 387

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-177 Configuring Operational Features Operational IP Phone Features 5 T o save a line item to a programmable key for speed dialing, press the 3 Save key and ente r the line number at the "Save to?" prompt that is already configured for speeddial ing at a programmable key . 6 T o dial[...]

  • Page 388

    Operational Features 5-178 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Downloading the Callers List Use the following procedure to download the Callers List using the Aastra W eb UI. Aastra Web UI 1 Click on Operation->Directory . 2 In the Callers List field, click on . A “ File Download ” me[...]

  • Page 389

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-179 Configuring Operational Features Operational IP Phone Features Customizable Callers List and Services Keys The IP phones currently have a Callers List key (al l 5i Series phones) an d a Services key (55i, 57i, and 57i CT). An Administrato r can specify URI overrides for these keys using t[...]

  • Page 390

    Operational Features 5-180 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only . Y ou can ena ble and disable the Missed [...]

  • Page 391

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-181 Configuring Operational Features Operational IP Phone Features Accessing and Clearing Missed Calls Use the following procedure to access and clear misse d calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI[...]

  • Page 392

    Operational Features 5-182 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Directory List The IP phones have a " Dir ectory List " feature that allows you to store fre quently used names and numbers on the phone. Y ou can also dial directly from the directory entry . The following illustrating[...]

  • Page 393

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-183 Configuring Operational Features Operational IP Phone Features Y ou can also sort multiple numbers a ccording to preference and perform a quick-search feature that allows you to ente r the first letter th at corresponds to a name in the Directory to find specific line items. The phone dis[...]

  • Page 394

    Operational Features 5-184 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features • Y ou can use any spreadsheet applicatio n to open the file for viewing. The following is an example of a Directory Li st in a spreadsheet application. This is an administrator and user function. The file displays the n ame, p[...]

  • Page 395

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-185 Configuring Operational Features Operational IP Phone Features Enabling/Disabling Directory List Y ou can ena ble and disable user access to the Directory List on the IP phones using the following parameter in the configuration files: • directory disabled V alid values for this paramete[...]

  • Page 396

    Operational Features 5-186 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Server to IP Phone Download Y ou can populate your IP phone Directory List with server directory files. T o activate this feature, you need to add the following parameters to the configuration files: • directory 1: company_ dir[...]

  • Page 397

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-187 Configuring Operational Features Operational IP Phone Features Server to IP Phone Download Behav ior The software that reads directory files fro m the server , loads the file’ s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate[...]

  • Page 398

    Operational Features 5-188 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Using the Directory List Use the following procedures to access and use the Directory List . Note: In the following procedure, the location o f keys (hard keys, softkeys, and prog rammable keys) on the ph one are depend ant on yo[...]

  • Page 399

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-189 Configuring Operational Features Operational IP Phone Features T o edit an entry in the Directory List: 5 a At a line item in the Directory List, press the 3 key . Note: Use the SA VE key to scroll between the number , name and line entries. b Edit the phone number if required and press S[...]

  • Page 400

    Operational Features 5-190 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 9 T o exit the Directory List, press the DIRECT OR Y key again, the GOODBYE key , or the QUIT key (depending on your specific phone model). From the 57i CT hand set: 10 a Press the Public/Private softkeys to toggle between making[...]

  • Page 401

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-191 Configuring Operational Features Operational IP Phone Features Downloading from the Server to the IP Phone Y ou can use the configuration files to download the Directory List from the configuration serve r to the IP phone.. Use the following procedure to configure the download. Downloadin[...]

  • Page 402

    Operational Features 5-192 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Use the following procedure to configure the download. Aastra Web UI 1 Click on Operation->Directory . 2 In the Directory List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on your co[...]

  • Page 403

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-193 Configuring Operational Features Operational IP Phone Features V oicemail (55i, 57i, and 57i CT only) The V oicemail feature on the 55i, 57i and 57i CT IP phones allow you to configure lines with phone numbers so th e phone can dial out to connect to a voicemail server . Y ou associate th[...]

  • Page 404

    Operational Features 5-194 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Y ou can enter up to 9 V oicemail numbers asso ciated with each of the 9 lines on the phone. For example: sip line1 vmail: *97 sip line2 vmail: *95 Use the following procedure to configure voicemail using the configuration files.[...]

  • Page 405

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-195 Configuring Operational Features Operational IP Phone Features Using V oicemail (57i57i CT only) Use the following procedure to access and use voicemail. IP Phone UI Ste p Action For the 57i/57i CT : 1 Press Services on the p hone to display the Services menu. 2 From the Services menu, se[...]

  • Page 406

    Operational Features 5-196 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features XML Customized Services Extensible Markup Languag e (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The [...]

  • Page 407

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-197 Configuring Operational Features Operational IP Phone Features For more information ab out creating customized XML applications, see Appendix G , “Creating an XML Application.” AastraIPPhoneDirectory (for Directory List screen) Creates an online Directory List that a user can browse i[...]

  • Page 408

    Operational Features 5-198 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Y ou can also use the following attributes/ options with the XML objects to further customize your XML applications: Attribute/Option Description/Usage Va l i d Va l u e s Beep Enables or disables a BEEP option to indicate a stat[...]

  • Page 409

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-199 Configuring Operational Features Operational IP Phone Features LockIn S pecifies whether or not the information on the LCD scr een st ays displayed when other events occur (such as pressing buttons on the keypad). Use with: XML object (See Appendix G ) yes | no Default = no CancelAction S[...]

  • Page 410

    Operational Features 5-200 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Enabling/Disabling a Beep for S tatus Message Displays Y ou can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configura tion files, or the Aastra W eb UI. When the phone receiv es a st[...]

  • Page 411

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-201 Configuring Operational Features Operational IP Phone Features Scroll Delay Option for S tatus Messages The IP phones support a scroll delay option that allows you to set the time delay , in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds [...]

  • Page 412

    Operational Features 5-202 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features For more information abou t creating XML configura tion scripts and for XML script examples, see Appendix G , “Creating an XML Application” . Configuring the Phone to use XML Y ou can configure the phone to requ est the XML o[...]

  • Page 413

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-203 Configuring Operational Features Operational IP Phone Features XML Push Requests In addition to initiating a request to an XML applicati on from a softkey , an HTTP server can push an XML object to the pho ne via HTTP Post. When the phone sees a PUSH request containing an XML object, it t[...]

  • Page 414

    Operational Features 5-204 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI For the 57i/57i CT : 1 Click on Operation->Softkeys and XML . 2 Select a key from keys 1 through 20. 3 In the " Ty p e " field, select XML from the list box. 4 In the " Label " field, enter a [...]

  • Page 415

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-205 Configuring Operational Features Operational IP Phone Features 8 Click to save your changes. The XML application is app lied to the IP phone immediately . When the XML applica tion is pushed to the phone vi a an HTTP POST , a host IP address or doma in name server is required. 9 Click on [...]

  • Page 416

    Operational Features 5-206 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI For the 53i 1 Click on Operation->Pro grammable Keys. 53i Screen 2 For the 53i, select a key from keys 3 through 6. 3 In the " Har d Key " field, select XML from the list box. 4 In the " Va l u e &[...]

  • Page 417

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-207 Configuring Operational Features Operational IP Phone Features 6 Click on Advanced Settings ->Con figuration Server . 7I n t h e " XML Push Server List (Approved IP Add resses) " field, enter the host IP address and/or domain name server . Y ou can enter multiple IP addr ess [...]

  • Page 418

    Operational Features 5-208 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. Use the following procedure to u se the XML feature on the IP phone. IP [...]

  • Page 419

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-209 Configuring Operational Features Operational IP Phone Features XML Action URIs The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain events occur . The IP phone events that support this feature are: •S t[...]

  • Page 420

    Operational Features 5-210 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features The following table identif ies the configurable actio n URI parameters in the configuration files and the Aastra W eb UI. This table also identifies the variables that apply to specific parameters. How it works When a startup, s[...]

  • Page 421

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-211 Configuring Operational Features Operational IP Phone Features http://10.50.10.140/outgoing.pl?numb er=5551212 Y ou can configure this feature via the configuration files or the Aastra W eb UI. Configuring XML Action URIs Use the following procedures to confi gure XML Action URIs using th[...]

  • Page 422

    Operational Features 5-212 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settin gs->Action URI. 2 Enter an XML URI for a startup event in the “ Star tu p ” field. For example : http://10.50.10.140/startup This parameter specifies the URI for which the phone exe[...]

  • Page 423

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-213 Configuring Operational Features Operational IP Phone Features 4 Enter an XML URI for an incoming call event in the “ I ncoming Call ” field. For example: http://10.50.10.140/incoming.php?num ber=$$REMOTENUMBER$$ This parameter specifies the URI for which the phone executes a GET on w[...]

  • Page 424

    Operational Features 5-214 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features XML Sof tkey URI In addition to specifying variables fo r the Action URIs, you can also specify variables in the XML softkey URIs that a re bound when the key is pressed. These variables are the same as those used in the Action U[...]

  • Page 425

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-215 Configuring Operational Features Operational IP Phone Features Configuring XML Sof tkey URIs Use the following procedures to confi gure XML Softkey URIs using the configuration files or the Aastra W eb UI. Configuration Files For specific parameters you ca n set in the configuration file [...]

  • Page 426

    Operational Features 5-216 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features 3 In the " Ty p e " field, select XML from the list box. 4 In the " Label " field, enter a label that displays on the IP phone for the XML softkey . For example, " aastra ". 5 In the " Va l u e [...]

  • Page 427

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-217 Configuring Operational Features Operational IP Phone Features Aastra Web UI For the 53i: 1 Click on Operation->Pro grammable Keys. 53i Screen 2 On the 53i, select a ke y from keys 1 through 6. 3 In the " Ty p e " field, select XML from the list box. 4 On the 53i, i n the &qu[...]

  • Page 428

    Operational Features 5-218 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Audio T ransmit and Receive Gain Adjustments The audio gain properties for the IP ph one handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far -end equipment. Y ou can adjust these setti[...]

  • Page 429

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-219 Configuring Operational Features Operational IP Phone Features Configuring Audio T ransmit and Receive Gain Adjustment s Y ou can configure the audio transmit and ga in adjustments using the configuration files only . Use the following procedure to configure this feature. Handsfree tx gai[...]

  • Page 430

    Operational Features 5-220 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Centralized Conferencing (for Sy lantro and Broadsof t Servers) The IP phones include support for centralized confer encing (Ad-Hoc conferencing) for Sylantro and Broads oft servers. This feature provides centralized conferencing[...]

  • Page 431

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-221 Configuring Operational Features Operational IP Phone Features T o use the centralized conferencing after it is enabled, see your Model-specific IP Phone User Guide . Configuring Centralized Conferencing Using the Co nfiguration Files Y ou use the following parameters to conf igure centra[...]

  • Page 432

    Operational Features 5-222 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Configuring Centralized Conferencing Using the Aa stra Web UI Use the following procedure to configur e centralized conferencing using the Aastra W eb UI. Aastra Web UI Global Config uration 1 Click on Advanced Settings->Globa[...]

  • Page 433

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-223 Configuring Operational Features Operational IP Phone Features 3 Click to save your changes. Per-Line Configuratio n 1 Click on Advanced Settings->Line <#> ->Basic SIP Network Settings 2 In the “ Conference Server URI ” field, do one of the following actions: • T o disab[...]

  • Page 434

    Operational Features 5-224 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Customizing the Display Columns on the 560M Exp ansion Module The 560M Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Mo dule allow you to di splay 3 full screens of softke[...]

  • Page 435

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-225 Configuring Operational Features Operational IP Phone Features T o use the 560M, press the function key for the page y ou want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey . Y ou can customize the headings on each 56 0M Expansion Module screen using t[...]

  • Page 436

    Operational Features 5-226 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Operational IP Phone Features Expansion Module 3 (3 pages) • expmod3page1left • expmod3page1right • expmod3page2left • expmod3page2right • expmod3page3left • expmod3page3right Example The following is an example of configuring Expansi on Module 1 [...]

  • Page 437

    Operational Features 41-001160-00, Release 2.1, Rev 04 5-227 Configuring Operational Features Operational IP Phone Features These settings display to the Expansio n Module as shown in the foll owing illustrations. Cuztomizing the 560M Exp ansion Module Column Display. Configuration Files For specific parameters you ca n set in the configuration fil[...]

  • Page 438

    [...]

  • Page 439

    41-001160-00, Release 2.1, Rev 04 6-1 Advanced Operational Features Chapter 6 Configuring Advanced Operational Features About this chapter Introduction The IP phones have adv anced operational features you can config ure using the configuration files and/or the Aastra W eb UI. This chapter describes each of these features and provides procedures fo[...]

  • Page 440

    About this chapter 6-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Whitelist Proxy page 6-19 T ransport Layer Security (TLS) page 6-21 Symmetric UDP Signaling page 6-27 Removing UserAgent and Serve r SIP Headers p age 6-28 Multi-S tage Digit Collection (Billing Codes) Support (for Sylantro Servers) [...]

  • Page 441

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-3 Configuring Adva nced Operational Features Advanced Operational Features Advanced Operational Features Description This section provides the following informa tio n about advance d features of the IP phones: Feature Description MAC Address/Line Number in REGISTER Messages Allows yo[...]

  • Page 442

    Advanced Operational Features 6-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Advanced Operational Features T ransport Layer Security (TLS) All ows you to enable or disable th e use of Persistent T ransport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection fo r all calls f[...]

  • Page 443

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-5 Configuring Adva nced Operational Features Advanced Operational Features MAC Address/Line Number in REGISTER Messages The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra[...]

  • Page 444

    Advanced Operational Features 6-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Advanced Operational Features . Aastra Web UI Ste p Action 1 Click on Advanced Settings ->Global SI P->Advanced SIP Setting. 2 Enable the " Send MAC Address in REGISTER Message " field by checking the check box. (Disable this field by u[...]

  • Page 445

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-7 Configuring Adva nced Operational Features Advanced Operational Features SIP Message Sequence for Blind T ransfer The SIP message sequence for Blind T ransfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer t[...]

  • Page 446

    Advanced Operational Features 6-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Up date Caller ID During a Call It is possible for a proxy or call server to update the Calle r ID information that displays on the phone du ring a call, by modifying the SIP Contact header in the 200 OK message and/or in [...]

  • Page 447

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-9 Configuring Adva nced Operational Features Advanced Operational Features Boot Sequence R ecovery Mode Y ou can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when th e logo displays. This f eature is enabled by default on the IP phone. Y ou can di[...]

  • Page 448

    Advanced Operational Features 6-10 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server , it is automatically configured by that TFTP server . An unconfigure[...]

  • Page 449

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-11 Configuring Adva nced Operational Features Advanced Operational Features Single Call Restriction (57i CT only) On the 57i CT , an administrator can enab le or disable a single call restriction between the 57i CT base unit and a call serve r . When this feature is enab led (set to [...]

  • Page 450

    Advanced Operational Features 6-12 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Ste p Action 1 Click on Advanced Settin gs->Globa l SIP->RTP Settings. 2 Enable the " T wo Cal l Support " field by ch ecking the check box. (Disable this field by unchecking the box). 3 Clic[...]

  • Page 451

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-13 Configuring Adva nced Operational Features Advanced Operational Features Missed Call Summ ary Subscription The “ Missed Call Summary Subscription ” feature allows missed calls that have been redirected by the server , to be in cremented in the missed calls indicator on the pho[...]

  • Page 452

    Advanced Operational Features 6-14 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Configuring Missed Call Summary Subscription using the Configuration Files In addition to enabling/disabling the Misses Call Summary Subscription, Y ou can also configure the amount of time, in s econds, that the phon e u[...]

  • Page 453

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-15 Configuring Adva nced Operational Features Advanced Operational Features Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configur e the Missed Call Summary Subscription feature using the Aastra W eb UI. Aastra Web UI Global Confi[...]

  • Page 454

    Advanced Operational Features 6-16 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features 2T h e " Missed Call Summary Sub scription " field is disabled by defaul t. T o enable this field, check the box. This feature allow s missed calls that have been redirected by the server , to be incremented in [...]

  • Page 455

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-17 Configuring Adva nced Operational Features Advanced Operational Features Blacklist Duration (Broadsoft Servers) The Blacklist Duration feature on Broads oft Servers helps to reduce unnecessary delays during pro xy/registrar server failures, caused by the IP ph one repeatedly sendi[...]

  • Page 456

    Advanced Operational Features 6-18 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Configuring a Server Blacklist Using the Aastra W eb UI Y ou use the following procedure to config ure Blacklist Duration usin g the Aastra We b U I . Aastra Web UI 1 Click on Advanced Settings ->Global SI P->Advanc[...]

  • Page 457

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-19 Configuring Adva nced Operational Features Advanced Operational Features Whitelist Proxy T o protect your IP phone network, you can configure a “ Whitelist Proxy ” feature that screens incoming call requests received by the IP phones. Whe n this feature is enabled, an IP phone[...]

  • Page 458

    Advanced Operational Features 6-20 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Configuring Whitelist Proxy Using the Aastra W eb UI Use the following procedure to configur e the Whitelist Proxy feature using the Aastra W eb UI. Aastra Web UI 1 Click on Advanced Settings ->Global SI P->Advanced[...]

  • Page 459

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-21 Configuring Adva nced Operational Features Advanced Operational Features T ransport Layer Security (TLS) The IP Phones suppo rt a transport protocol called T ransport Layer Security (TLS) and Persistent TLS . TLS is a protocol that ensures communication privacy between the SIP pho[...]

  • Page 460

    Advanced Operational Features 6-22 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features On the IP phones, an Administrator can configure TLS and Persistent TLS on a global-basis only , using the configur ati on files or the Aastra W eb UI. SIP Asserted Identity (for Sylantro Servers) The IP Phones support a [...]

  • Page 461

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-23 Configuring Adva nced Operational Features Advanced Operational Features Configuring TLS Using the Configuration Files Y ou use the following parameters to co nfigure TLS in the configuration files: • sip transport protocol • sips persistent tls • sips root and intermediate [...]

  • Page 462

    Advanced Operational Features 6-24 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Configuring TLS Using the Aastra W eb UI T o configure TLS using the Aastra W eb UI, you must enable TLS or Persistent TLS first. Then you must define the TLS ce rtificate file names that you want the phone to use. Use th[...]

  • Page 463

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-25 Configuring Adva nced Operational Features Advanced Operational Features 4 Click on Advanced Settings- >TLS Support. Aastra Web UI[...]

  • Page 464

    Advanced Operational Features 6-26 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features 5 Enter the certificate file na mes and the private key file nam e in the appropria te fields. The Root and In termediate Certific ate files contain one root certific ate and zero or more intermedia te certificates which [...]

  • Page 465

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-27 Configuring Adva nced Operational Features Advanced Operational Features Symmetric UDP Signaling By default, the IP phon es use symmetric UDP signa ling for outgoing UDP SIP messages. When symmetric UDP is enabled, the IP ph one generates and listens for UDP messages using port 50[...]

  • Page 466

    Advanced Operational Features 6-28 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features Removing UserAgent and Server SIP Headers Currently , the phone always configures the SIP UserAgent/Server headers to contain: Aastra <PhoneModel>/<Firmwar eV ersion> Y ou can suppress the addition of these he[...]

  • Page 467

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-29 Configuring Adva nced Operational Features Advanced Operational Features Multi-S t age Digit Collection (Bi lling Codes) Support (for Sylantro Servers) The IP Phones support Mu lti-S tage Digit Collection (billing codes) for Sylantro Servers. Sylantro Server features, lik e mandat[...]

  • Page 468

    Advanced Operational Features 6-30 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Advanced Operational Features For example, suppose the IP phone user is usin g billing code 300 , and dialing the external number 61 7-238-5500. The IP user then enters the number using the following format: 6172385000 #300 Using mandatory billing cod[...]

  • Page 469

    Advanced Operational Features 41-001160-00, Release 2.1, Rev 04 6-31 Configuring Adva nced Operational Features Advanced Operational Features Numbers Not Requiring Billing Codes Billing codes are not required for the following two types of calls: • Emergency calls (E91 1) • Calls between extensions[...]

  • Page 470

    [...]

  • Page 471

    41-001160-00, Release 2.1, Rev 04 7-1 Encryption and the IP Phone Chapter 7 Encrypted Files on the IP Phone About this chapter Introduction This chapter provides info rmation about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server . T opics This chapter covers the following topics: To p i[...]

  • Page 472

    Encrypted Files on the IP Phone 7-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Encryption and the IP Phone Encrypted Files on the IP Phone An encryption feature for the IP phone a llows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive i[...]

  • Page 473

    Encrypted Files on the IP Phone 41-001160-00, Release 2.1, Rev 04 7-3 Encrypted Files on the IP Phone Encryption and the IP Phone T o make changes to the configuration files, the System Administrator must decrypt the files, make the changes, and re-encrypt the files. The encrypted files must then be downloaded to the IP phones again. Procedure to E[...]

  • Page 474

    Encrypted Files on the IP Phone 7-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Encryption and the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra .tuz using password 1234abcd: C:> anacrypt aastra.cfg -p 1234abcd Example 2 Decrypt aastra.tuz into [...]

  • Page 475

    Encrypted Files on the IP Phone 41-001160-00, Release 2.1, Rev 04 7-5 Encrypted Files on the IP Phone Encryption and the IP Phone Example 7 Use the "-v" variable to display version number . C:> anacrypt -v The encrypti on tag format suppo rted by this anacrypt is: T uzo v1.3 rev1 The correspon ding IP phone firmware bui ld is: 2005101[...]

  • Page 476

    [...]

  • Page 477

    41-001160-00, Release 2.1, Rev 04 8-1 Firmware Upgrade Chapter 8 Upgrading the Firmware About this chapter Introduction This chapter provides information abou t upgrading the IP phone firmware. T opics This chapter covers the following topics: To p i c Page Upgradi ng the Firmware page 8-2 Manual Firmware Update (TFTP only) page 8-2 Manual Firmware[...]

  • Page 478

    Upgrading the Firmware 8-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Firmware Upgrade Upgrading the Firmware The IP phone uses a TFTP , FTP , or H TTP server (depending on the protocol configured on the IP phone) to down load configuration files and firmware. The configuration server sho uld be ready and be able to ac cept con[...]

  • Page 479

    Upgrading the Firmware 41-001160-00, Release 2.1, Rev 04 8-3 Upgradi ng the Firmware Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings ->Firmware Update. 2 Enter the TFTP se rver IP address or qua lified domain name i n the " TF TP Server IP " field. 3 Enter the firmware file n ame ( <phone model>.st ) that[...]

  • Page 480

    Upgrading the Firmware 8-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Firmware Upgrade Manual Firmware and Configuration File Up date Restarting the phone forces the phon e to check for both firmware and configuration files stored on the configuration server . Rest arting the Phone Using the IP Phone UI W arning: Do not r eset [...]

  • Page 481

    Upgrading the Firmware 41-001160-00, Release 2.1, Rev 04 8-5 Upgradi ng the Firmware Firmware Upgrade Rest arting the Phone Using the Aa stra Web UI Aastra Web UI 1 Click on Operation->Reset->Ph one. 2 Click to restart the phone.[...]

  • Page 482

    Upgrading the Firmware 8-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Firmware Upgrade Automatic Up date (auto-resync) The auto-resync feature on the IP phones a llows an administrator to enable the phone to be updated automati cally once a day at a specific time in a 24-hour period if the files on the server have ch anged. Thi[...]

  • Page 483

    Upgrading the Firmware 41-001160-00, Release 2.1, Rev 04 8-7 Upgradi ng the Firmware Firmware Upgrade Configuring Automatic Up date Use the following procedures to confi gure automatic update of th e IP phone firmware, configuration files, or both. Notes: 1. If a user is access ing the Aastra W e b UI, they are not informed of an auto-reboot. 2. An[...]

  • Page 484

    Upgrading the Firmware 8-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings ->Configura tion Server->Auto-Resync. 2 Select the auto-resync mode from the Mode field. V alid values are None , Configuration Files , Firmw are , Both . Default is None . 3 Selec[...]

  • Page 485

    Upgrading the Firmware 41-001160-00, Release 2.1, Rev 04 8-9 Upgradi ng the Firmware Firmware Upgrade Reference For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resy nc tim e" parameters, see Appendix A, the section, “Configuration Server Settings” on page A-13 .[...]

  • Page 486

    [...]

  • Page 487

    About this chapter 41-001160-00, Release 2.1, Rev 04 9-1 T roubleshooting T roubleshooting Chapter 9 T roubleshooting About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshootin g purposes. It also incl udes answers to questio ns you may have while using the IP phones. T o[...]

  • Page 488

    Troubleshooting 9-2 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide T roubleshooting T roubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshootin g purposes. Using the Aastra W eb UI, a system administrator can: • Assign an IP ad dress and IP port in which t o save log f[...]

  • Page 489

    Troubleshooting 41-001160-00, Release 2.1, Rev 04 9-3 T roubleshooting T roubleshooting In the Aast ra W eb UI , you u se the following parameters to configure lo g settings: • Log IP - The IP address for which to sa ve log files for troubleshooting purposes. • Log Port - The IP port to use to save log files for troubleshooting purposes. Module[...]

  • Page 490

    Troubleshooting 9-4 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide T roubleshooting In the configuration files and the Aastra W eb UI, you can enable or disable each module by setting the values of 1 (enable) or 0 (disable). Support Information Y ou can save the local and/or server config uration files of the IP phone to the locati[...]

  • Page 491

    Troubleshooting 41-001160-00, Release 2.1, Rev 04 9-5 T roubleshooting T roubleshooting Aastra Web UI Ste p Action 1 Click on Advanced Settings ->T roubleshoo ting . T o set lo g settings: 2 In the " Log I P " field, enter the IP address of wh ere you want log files to be stored. 3I n t h e " Log Port " field, enter the port [...]

  • Page 492

    Troubleshooting 9-6 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide T roubleshooting Reference For information that describ es solutions to most common problems using the IP phones, see the next section, “Troubleshooting Solutions” on page 9-7 . 4 Click to save your settings. 5 Click on Operation->Reset . 6 In the " Rest[...]

  • Page 493

    Troubleshooting So lutions 41-001160-00, Release 2.1, Rev 04 9-7 T roubleshooting T roubleshooting T roubleshooting Solutions Description This section describes solutio ns to some most common problems that can occur while using the IP phones. Why does my phone displ ay “Application missing”? If you have experience d networking issu es while the[...]

  • Page 494

    Troubleshooting So lutions 9-8 41-0011 60-00, Release 2.1, Rev 04 IP Phone Administrator Guide T roubleshooting Please ensure that the TFTP server is ru nning and accessible on the network. If the firmware file is correctly located on the running TFTP server , the phone will locate the file and reload the applicatio n onto the phone. Why does my ph[...]

  • Page 495

    Troubleshooting So lutions 41-001160-00, Release 2.1, Rev 04 9-9 T roubleshooting T roubleshooting Reason : Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix : Create the encrypted files using anac rypt.exe and copy them to the configuration server . Reason : The encrypte d <mac>.[...]

  • Page 496

    Troubleshooting So lutions 9-10 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide T roubleshooting How do I rest art the IP phone? IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Restart Phone . 3 For 53i: Press # to confirm. Note: T o cancel the Re star t, press the 3 key . For 55i, 57i, 57i CT :[...]

  • Page 497

    Troubleshooting So lutions 41-001160-00, Release 2.1, Rev 04 9-11 T roubleshooting T roubleshooting How do I set the IP phone to factory default? IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Administrator Menu and enter your Administra tor Password (default is 22222 ). 3S e l e c t Factory D efault. 4 For 53[...]

  • Page 498

    Troubleshooting So lutions 9-12 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide T roubleshooting How do I erase the phone’ s local configuration? IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Administrator Menu and enter your Administra tor Password (default is 22222 ). 3S e l e c t Erase Lo[...]

  • Page 499

    Troubleshooting So lutions 41-001160-00, Release 2.1, Rev 04 9-13 T roubleshooting T roubleshooting How to reset a user ’ s p assword? IP Phone UI 1 Press on the phone to enter the Options List. 2S e l e c t User Password . 3 Enter the current user password. 4 Press Enter . 5 Enter the new user password. Note: The IP phones support numeric charac[...]

  • Page 500

    Troubleshooting So lutions 9-14 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide T roubleshooting How do I lock and unlock the phone? IP Phone UI Ste p Action Lock the phone: 1 Press on the phone to enter the Options List. 2S e l e c t Phone Lock. The prompt, “ Lock the phone ?” disp lays. 3 Press Lock to lock the phone. Unlock t[...]

  • Page 501

    Troubleshooting So lutions 41-001160-00, Release 2.1, Rev 04 9-15 T roubleshooting T roubleshooting Aastra Web UI 1 Click on Operation->Pho ne Lock . Lock the phone: 2 In the “ Lock the Phone? ” field, click . The phone locks dyanamically and displays the following message: “ Phone is locked ”. Unlock the phone: 3 Click on Operation->[...]

  • Page 502

    [...]

  • Page 503

    About this appendix 41-001160-00, Release 2.1, Rev 04 A-1 Configuration Paramete rs Appendix A Appendix A Configuration Parameters About this appendix Introduction This appendix describes the parameters yo u can set in the conf iguration files for the IP phones. The configuration files include <mac.cfg> and config.cfg. T opics This appendix c[...]

  • Page 504

    About this appendix A-2 41-001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix A T ime Server Settings page A-31 T ime and Date Settings p age A-33 SIP Local Dial Plan Settings page A-39 SIP Basic, Global Settings page A-41 SIP Basic, Per-Line Settings page A-50 Centralized Conferencing Setting s page A-60 Advanced SIP Settings pag[...]

  • Page 505

    About this appendix 41-001160-00, Release 2.1, Rev 04 A-3 Configuration Paramete rs Appendix A Intercom, Auto-Answer , and Barge In Settings page A-121 Audio T ransmit and Recei ve Gain Adjustment Settings page A-125 Directed Call Pickup (BLF or XML Call Interception) Setting s page A-128 ACD Auto-Available T imer Settings page A-131 Park and Picku[...]

  • Page 506

    Setting Parameters in Configuration Files A-4 41-001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix A Setting Parameters in Configuration Files Y ou can set specific configura tion parameters in the configuration files for configuring you IP phone. The aastra.cfg and <mac>.cf g files are stored on the server . The aastra.cfg[...]

  • Page 507

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-5 Configuration Paramete rs Appendix A Operational, Basic, and Advanced Parameters The following sections provide the config uration parameters you can configure on the IP phone . Each parame ter table includes t he na me of the parameter , a description, the format, de[...]

  • Page 508

    Operational, Basic, and Advanced Parameters A-6 41-001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix A Network Settings Parameter – dhcp DHCP (in Web UI) IP phone UI Options->Administrator Menu-> Network Setti ngs Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuration Files aastra.cfg, <m[...]

  • Page 509

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-7 Configuration Paramete rs Appendix A Parameter – subnet mask Subnet Mask (in Web UI) IP phone UI Opti ons->Admini strator Menu-> Network Settings Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuration F iles aastra.cfg, <mac&g[...]

  • Page 510

    Operational, Basic, and Advanced Parameters A-8 41-001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – dns2 Secondary DNS (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuratio n Files aa stra.cfg, < mac>[...]

  • Page 511

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-9 Configuration Paramete rs Appendix A Password Settings Parameter – ethernet port 1 PC Port (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuratio n Files aa st[...]

  • Page 512

    Operational, Basic, and Advanced Parameters A-10 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – user password Current Password (in Web UI) IP phone UI Options->User Password Aastra Web UI Operation->User Pass word Configura tion Files aastra.cfg, <mac>.cfg Description Allows you to set a new use[...]

  • Page 513

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-11 Configuration Paramete rs Appendix A Emergency Dial Plan Settings Parameter – emergency dial plan Configuration F iles aa stra.cfg, <ma c>.cfg Aastra Web UI Operation->Ph one Lock Description Allows you to specify an emerge ncy number to use on your IP ph [...]

  • Page 514

    Operational, Basic, and Advanced Parameters A-12 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Aastra Web UI Settings Parameter – options password enabled Configuration Fil es aastra.cfg, <mac>.cfg Description Enables or disables password protection of the Options key on the IP phone. If enabled, u pon pressing [...]

  • Page 515

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-13 Configuration Paramete rs Appendix A Configuration Server Settings Parameter – download protocol Download Protoco l (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings Aastra Web UI Advanced Settings->Co nfiguration Server Configuration [...]

  • Page 516

    Operational, Basic, and Advanced Parameters A-14 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – alternate tf tp server Alternate TFTP (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings ->TFTP Server-> Alternate TFTP Aastra Web UI Advanc ed Settings->Configuration Server Co[...]

  • Page 517

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-15 Configuration Paramete rs Appendix A Parameter – ftp server FTP Server (in Web UI) IP phone UI Options-> Admini strator Menu-> Network Settings->FTP Server Aastra Web UI Advanced Settings->Configuration Server Configuration Fi les aastra.cfg, <ma c&g[...]

  • Page 518

    Operational, Basic, and Advanced Parameters A-16 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – ftp p assword FTP Password (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings->FTP Server Aastra Web UI Advan ced Settings->Configuration Server Configur ation Files aastra.cfg , &[...]

  • Page 519

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-17 Configuration Paramete rs Appendix A Parameter – https server HTTPS Server (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings->HTTPS-> HTTPS Client->Download Server Aastra Web UI Advanced Settings->Co nfiguration Server Configu[...]

  • Page 520

    Operational, Basic, and Advanced Parameters A-18 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – auto resync mode Mode (in Web UI) Aastra Web UI Advanced Settings->Con figuration Server-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Enables and disab les the phone to be updat[...]

  • Page 521

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-19 Configuration Paramete rs Appendix A Parameter – auto resync time Time (24-hour) (in Web UI) Aastra Web UI Advanced Settings->Con figuration Server-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Sets the time of day in a 24-hour per[...]

  • Page 522

    Operational, Basic, and Advanced Parameters A-20 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Network Address T ranslation (NA T ) Settings Parameter – sip nat ip NA T IP (in Web UI) IP phone UI Options->Administrato r Menu->SIP Settin gs Aastra Web UI Advanced Settings->Network Configuration Files aa stra.c[...]

  • Page 523

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-21 Configuration Paramete rs Appendix A Parameter – sip nat rtp port NA T RTP Port (in Phone UI and Web UI) IP Phone UI Options->Administrator Menu-> SIP Settings->R TP Port Base Aastra Web UI Advanced Settings->Ne twork-> Advanced Network Settings Conf[...]

  • Page 524

    Operational, Basic, and Advanced Parameters A-22 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip nortel nat timer Nortel NA T Timer (in Web UI) Aastra Web UI Advanced Settings->Network Configuration Fi les aastra. cfg, <mac>. cfg Description The interval, in second s, that the phone sen ds SIP p[...]

  • Page 525

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-23 Configuration Paramete rs Appendix A HTTPS Client and Server Settings Parameter – https client method HTTPS Client Method (in Web UI) IP Phone UI Options->Administrator Menu-> Network Settings->HTTPS->HTTPS Client Aastra Web UI Advanced Settings->Net[...]

  • Page 526

    Operational, Basic, and Advanced Parameters A-24 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – https block http post xml HTTPS Server - Block XML HTTP POST s (in Web UI) IP Phone UI Options->Administrator Menu-> Network Settings->HTTPS-> HTTPS Server->XML Aastra Web UI Advanced Settings->[...]

  • Page 527

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-25 Configuration Paramete rs Appendix A UPnP Settings Parameter – upnp manager UPnP (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings->UPnP Aastra Web UI Advanced Settings->Network-> Advanced Network Settings Configura tion Files aa[...]

  • Page 528

    Operational, Basic, and Advanced Parameters A-26 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A V irtual Local Area Network (VLAN) Settings Global Parameters Parameter – upnp mapping lines UPnP Mapping Lines (in Web UI) Aastra Web UI Basic Settings->Pr eferences->General Configura tion Files aastra.cfg , <mac&[...]

  • Page 529

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-27 Configuration Paramete rs Appendix A LAN Port (Ethernet Port 0) Parameters Parameter – priority non-ip Priority , Non-IP Packet (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings->VLAN->Phone->Priority ->Other Aastra Web UI Adv[...]

  • Page 530

    Operational, Basic, and Advanced Parameters A-28 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A The following table identif ies the defaul t DSCP-to-priority mapping st ructure. Parameter – tos priority map SIP Priority RTP Priority RTC P Pr i o ri t y (for LAN Port in Web UI) IP phone UI Opti ons->Administ rator Me[...]

  • Page 531

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-29 Configuration Paramete rs Appendix A PC Port (Ethernet Port 1) Parameters Parameter – vlan id port 1 VLAN ID (for PC Port in Web UI) IP phone UI Options->Admi ni strator Menu-> Network Settings->VLAN-> Passthrough->VLAN ID Aastra Web UI Advanced Sett[...]

  • Page 532

    Operational, Basic, and Advanced Parameters A-30 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A T ype of Service (T oS)/DSCP Settings Parameter – tos sip SIP (in Web UI) IP phone UI Options->Administrator Menu-> Network Settings->T y pe of Service->SIP Aastra Web UI Advanced Settings->Network-> T ype [...]

  • Page 533

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-31 Configuration Paramete rs Appendix A T ime Server Settings Parameter – time serve r disabled NTP Time Servers (in Web UI) Aastra Web UI Advanced Settings->Network-> Advanced Network Settings Configuratio n Files aastra.cfg , <mac>.cfg Description Enable[...]

  • Page 534

    Operational, Basic, and Advanced Parameters A-32 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – time se rver2 Time Server 2 (in Web UI) Aastra Web UI Advanced Settings->Network-> Advanced Network Setting s Configuration F iles aastra.cfg, <mac>.cfg Description The secondary time se rver's I[...]

  • Page 535

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-33 Configuration Paramete rs Appendix A T ime and Date Settings Parameter – time format Time Format (in Phone UI) I P phone UI Options->Time and Date->T ime Format Configuration File s aastra.cfg, <mac>.cfg Description This parameter changes the time to 12[...]

  • Page 536

    Operational, Basic, and Advanced Parameters A-34 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – dst config Daylight Savings (in Phone UI) IP phone UI Options->Time and Date->Daylight Savings Configur ation Files aa stra.cfg, <ma c>.cfg Description Enables/disables the use of dayl ight savings ti[...]

  • Page 537

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-35 Configuration Paramete rs Appendix A Time Zon e Name/T ime Zone Code T able Time Zo ne Name Time Zone Code AD-Andorra AG-Antigua AI-Anguilla AL-T irane AN-Curacao AR-Buenos Aires AS-Pago Pago A T -Vienna AU-Lord Howe AU-T asmania AU-Melbourne AU-Sydney AU-Broken Hill[...]

  • Page 538

    Operational, Basic, and Advanced Parameters A-36 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST C[...]

  • Page 539

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-37 Configuration Paramete rs Appendix A HK-Hong Kong HN-T egucigalpa HR-Zagreb HT -Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT -Rome GMT GMT CET JM-Jamaica JP-T okyo EST JST KY -Cayman EST LC-S t Lu cia LI-V aduz LT- V i l n i u s LU-Luxembo[...]

  • Page 540

    Operational, Basic, and Advanced Parameters A-38 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A P A-Panama PE-Lima PL-W arsaw PR-Puerto Rico PT -Lisbon PT -Madeira PT -Azores PY -Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Y e katerinbu rg RU-Omsk RU-Novosibirsk RU-Krasnoya[...]

  • Page 541

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-39 Configuration Paramete rs Appendix A SIP Local Dial Plan Settings ) V A-V atican CET YU-Belgrade CET Parameter – sip dial plan Local Dial Plan (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <ma c>.cfg Description A di[...]

  • Page 542

    Operational, Basic, and Advanced Parameters A-40 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip dial plan terminator Send Dial Plan T erminator (in Web UI) Aastra Web UI Basic Settings->Preferences Configura tion Files aastra.cfg , <mac>.cfg Description Allows you to enable or disable a dia l p[...]

  • Page 543

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-41 Configuration Paramete rs Appendix A SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Screen Name (in Web UI) IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Ad vanced Settings->Global SIP-> B[...]

  • Page 544

    Operational, Basic, and Advanced Parameters A-42 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip user name Phone Number (in Web UI) IP Phone UI Options->Admini strator Menu->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Configuration F iles aastra.cfg, <mac&[...]

  • Page 545

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-43 Configuration Paramete rs Appendix A Parameter – sip auth name Authentication Name (in Web UI) IP Phone UI Options->Administrator Menu->> SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Configurat ion Files aa stra.cfg, [...]

  • Page 546

    Operational, Basic, and Advanced Parameters A-44 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip bla number BLA Number (in Web UI) Aastra Web UI Ad vanced Settings->Global SIP-> Basic SIP Settings Configura tion Files aastra.cfg, <mac>.cfg Description Allows you to assign a phone number tha t[...]

  • Page 547

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-45 Configuration Paramete rs Appendix A SIP Global Network Settings. Parameter – sip proxy ip Proxy Server (in Web UI) IP Phone UI Options->Administrato r Menu->SIP Settings Aastra Web UI Advan ced Settings->Global SIP-> Basic SIP Settings Configuration Fi[...]

  • Page 548

    Operational, Basic, and Advanced Parameters A-46 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aastra. cfg, <mac>. cfg Description The IP address of [...]

  • Page 549

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-47 Configuration Paramete rs Appendix A Parameter – sip outbound proxy port outbound proxy port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description The proxy port on the prox[...]

  • Page 550

    Operational, Basic, and Advanced Parameters A-48 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip registrar port Registrar Port (in Web UI) IP Phone UI Options->Admi nistrato r Menu->SIP Settings Aastra Web UI Advanced Set tings ->Global SIP-> Basic SIP Settings Configuration File s aastra.cfg[...]

  • Page 551

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-49 Configuration Paramete rs Appendix A Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aastra. cfg, <mac>. cfg Description The backup reg[...]

  • Page 552

    Operational, Basic, and Advanced Parameters A-50 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of " N " is 1 - 9 for 53i, 55i, 57i, and 5 7i CT . SIP Per-Line Authentication Settings Parameter – sip lineN screen name S[...]

  • Page 553

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-51 Configuration Paramete rs Appendix A Parameter – sip lineN user name Phone Number (in Web UI) Aastra Web UI Advanced Settings->L ine 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg Description Used in the name field of the SIP URI for the IP phone and f[...]

  • Page 554

    Operational, Basic, and Advanced Parameters A-52 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip lineN auth name Authentication Name (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configur ation Files aastra.cfg, <ma c>.cfg Description Used in the username field of the Autho rization[...]

  • Page 555

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-53 Configuration Paramete rs Appendix A Parameter – sip lineN bla number BLA Number (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <ma c>.cfg Description Allows you to assign a phone number t hat is shared on specif[...]

  • Page 556

    Operational, Basic, and Advanced Parameters A-54 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip lineN mode Line Mode (in Web UI) Aastra Web UI Advanced Settings->Lin e 1 thru 9 Configura tion Files aastra.cfg, <mac>.cfg Description Allows you to configure the mode of the line. Applicable values[...]

  • Page 557

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-55 Configuration Paramete rs Appendix A SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuratio n Files aa stra.cfg, <ma c>.cfg Description The IP address of the SIP pr[...]

  • Page 558

    Operational, Basic, and Advanced Parameters A-56 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip linex backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Fi les aastra.cfg, <mac>.cfg Description The IP address of the backup SIP proxy serv[...]

  • Page 559

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-57 Configuration Paramete rs Appendix A Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuratio n Files aastra.cfg, <mac>.cfg Description The proxy port on the proxy server to which[...]

  • Page 560

    Operational, Basic, and Advanced Parameters A-58 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip lineN registrar port Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg Description The registrar's port number Format Integer De[...]

  • Page 561

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-59 Configuration Paramete rs Appendix A Parameter – sip linex backup registrar port Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Line N -> Basic SIP Network Settings Configuration Fi les aastra. cfg, <mac>. cfg Description The backup [...]

  • Page 562

    Operational, Basic, and Advanced Parameters A-60 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Centralized Conferencing Settings Global Settings Parameter – sip centralized conf Conference Server URI (in Web UI) Aastra Web UI Advanced->Global SIP Settings-> Basic SIP Network Settings Configuration Fi les aastra.[...]

  • Page 563

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-61 Configuration Paramete rs Appendix A Per-Line Settings Parameter – sip lineN centralized conf Conference Server URI (in Web UI) Aastra Web UI Advanced->Line <1 thru 9> -> Basic SIP Network Settings Configuration Fi les aastra.cfg, <mac>.cfg Descri[...]

  • Page 564

    Operational, Basic, and Advanced Parameters A-62 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Advanced SIP Settings Parameter – sip explicit mwi subscription Explicit MWI Subscription (in Web UI) Aastra Web UI Advan ced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg , <mac>.c[...]

  • Page 565

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-63 Configuration Paramete rs Appendix A . Parameter – sip send mac Send MAC Address in REGISTER Message (in Web UI) Aastra Web UI: Advan ced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aa stra.cfg, <ma c>.cfg Description Adds an "[...]

  • Page 566

    Operational, Basic, and Advanced Parameters A-64 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip session timer Session Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description The time, in seconds, that the IP[...]

  • Page 567

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-65 Configuration Paramete rs Appendix A Parameter – sip T2 timer T2 Timer (in Web UI) Aastra Web UI Advan ced Settings->Global SIP-> Advanced SIP Settings Configuration File s aastra.cfg , <mac>.cf g Description This timer is a SIP transaction layer timer [...]

  • Page 568

    Operational, Basic, and Advanced Parameters A-66 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip transport protocol T ransport Protocol (in Web UI) Aastra Web UI Advanced Settings ->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description The protocol that the[...]

  • Page 569

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-67 Configuration Paramete rs Appendix A Parameter – sip registration retry timer Registrati on Failed Retry Timer (in Web UI) Aastra Web UI Advan ced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg , <mac>.cfg Description S pec[...]

  • Page 570

    Operational, Basic, and Advanced Parameters A-68 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip registration renewa l timer Registration Renewal Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description The len[...]

  • Page 571

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-69 Configuration Paramete rs Appendix A Parameter – sip acd subscription period ACD Subscription Period (in Web UI) Aastra Web UI Advanced Settings->Global SIP ->Advanced SIP Settings Configurat ion Files aastra.cfg , <mac>.cfg Description S pecifies the t[...]

  • Page 572

    Operational, Basic, and Advanced Parameters A-70 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Missed Call Summary Subscription Settings Global Parameters Parameter – sip missed call summary subscription Missed Call Summary Subscription (in Web UI) Aastra Web UI Advanced Settings->Gl obal SIP-> Advanced SIP Sett[...]

  • Page 573

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-71 Configuration Paramete rs Appendix A Per-Line Parameter Parameter – sip missed call summary subscription period Missed Call Summary Subscription Period (in Web UI) Aastra Web UI Advanced Settings->Gl obal SIP-> Advanced SIP Settings Configura tion Files aastr[...]

  • Page 574

    Operational, Basic, and Advanced Parameters A-72 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A T ransport Layer Security (TLS) Settings Parameter – sip transport protocol T ransport Protocol (in Web UI) Aastra Web UI Advanced Settings ->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac&[...]

  • Page 575

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-73 Configuration Paramete rs Appendix A Parameter – sips persistent tls Configuratio n Files aastra.cfg, <ma c>.cfg Description Enables or di sables the use of Persis tent T ransport Layer Security (TLS). Persistent TLS sets up the connecti on to the server once[...]

  • Page 576

    Operational, Basic, and Advanced Parameters A-74 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sips root and intermediate certificates Root and Intermediate Certificates (in Web UI) Aastra Web UI Advanced Settings->TLS Suppo rt Configuratio n Files aastra.cfg, <ma c>.cfg Description Allows you to [...]

  • Page 577

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-75 Configuration Paramete rs Appendix A Parameter – sips local certificate Local Ce rtificat e (in Web UI) Aastra Web UI Advanced Settings->TLS Suppo rt Configuratio n Files aastra.cfg, <ma c>.cfg Description Allows you to specify the Local Ce rtif icate file[...]

  • Page 578

    Operational, Basic, and Advanced Parameters A-76 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sips trusted certificates T rusted Certificates (in Web UI) Aastra Web UI Advanced Settings->TLS Suppo rt Configuratio n Files aastra.cfg, <ma c>.cfg Description Allows you to specify the T rusted Cert i[...]

  • Page 579

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-77 Configuration Paramete rs Appendix A RTP , Codec, DTMF Global Settings Global Settings Parameter – sip rtp port RTP Port Base (in IP Phone UI) RTP Por t (in Web UI) IP Phone UI Options->Administrator Menu-> SIP Settings->R TP Port Base Aastra Web UI Advanc[...]

  • Page 580

    Operational, Basic, and Advanced Parameters A-78 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip out-of-band dtmf Force RFC2833 Out-of-Band DTMF (in Web UI) Aastra Web UI Advanc ed Settings->Global SIP->RTP Settings Configuration Fi les aastra.c fg, <mac>.cf g Description Enables or disabl es[...]

  • Page 581

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-79 Configuration Paramete rs Appendix A Parameter – sip dtmf method DTMF Method (in Web UI) Aastra Web UI Advanced Settings->Glo bal SIP->RTP Settings Configuratio n Files aastra.cfg, <mac>.cfg Description Sets the Dual-tone multifre quency (DTMF) method t[...]

  • Page 582

    Operational, Basic, and Advanced Parameters A-80 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Per-Line Settings Parameter – sip silence suppression Silence Suppression (in Web UI) Aastra Web UI Advanced Settings->Gl obal SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Silence supp[...]

  • Page 583

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-81 Configuration Paramete rs Appendix A Autodial Settings Global Settings Parameter – sip lineN srtp mode Aastra Web UI Advanced Setting s->Line <1-9> ->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description This parameter determines if [...]

  • Page 584

    Operational, Basic, and Advanced Parameters A-82 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip autodial timeout Autodial Timeout (in Web UI) Aastra Web UI Advanced Settin gs>Global SIP> Autodial Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Globally specifies the time, in [...]

  • Page 585

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-83 Configuration Paramete rs Appendix A Per-Line Settings Parameter – sip lineN autodial number Autodial Number (in Web UI) Aastra Web UI Advanced Settings>L ineN>Autodial Settings Configuration Fi les aastra.cfg, <mac>.cfg Description On a per-line basis,[...]

  • Page 586

    Operational, Basic, and Advanced Parameters A-84 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A V oicemail Settings Parameter – sip lineN vmail Note: The value of " N " is 1 - 9 for 53i, 55i, 57i, 57i CT . Configur ation Files aa stra.cfg, <ma c>.cfg Description Use this parameter in the <mac >.cf[...]

  • Page 587

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-85 Configuration Paramete rs Appendix A Directory Settings Parameter – directory 1 Directory List (in Web UI) Aastra Web UI Operation->Directory Configuration Fi les aastra. cfg, <mac>.cf g Description The name of a di rectory list that yo u can download from[...]

  • Page 588

    Operational, Basic, and Advanced Parameters A-86 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Callers List Settings Customize Callers List and Services Key Parameter – callers list disabled Configura tion Files aastra.cfg , <mac>.cfg Description Enables or disable s the Callers List. If this parameter is set to[...]

  • Page 589

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-87 Configuration Paramete rs Appendix A Call Forward Settings Parameter – call forward disabled Configuration Fi les aastra.cfg, <mac>.cfg Description Enables or disabl es the ability to co nfigure Call Fo rwarding. If this parameter is set to 0, a user and admi[...]

  • Page 590

    Operational, Basic, and Advanced Parameters A-88 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Missed Calls Indicator Settings Parameter – missed calls indicator disabled Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the Mi ssed Calls Indicator . If the "missed calls indicator di[...]

  • Page 591

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-89 Configuration Paramete rs Appendix A XML Settings Parameter – xml get timeout Configuration Fil es aa stra.cfg, <ma c>.cfg Description Allows you to specify a timeout valu e, in seconds, that the phone waits for the far side to re turn a response after accept[...]

  • Page 592

    Operational, Basic, and Advanced Parameters A-90 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – xml application title XML Application Title (in Web UI) Aastra Web UI Operation->Softkeys and XML->Services Configuration F iles aastra.cfg, <mac>.cfg Description This parameter allows you to rename t[...]

  • Page 593

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-91 Configuration Paramete rs Appendix A Parameter – xml beep no tificati on XML Beep Support (in Web UI) Aastra Web UI Basic Settings->Preference s Configuration Fi les aastra.cfg, <mac>.cfg Description Enables or disables a BEEP notificat ion o n the phone w[...]

  • Page 594

    Operational, Basic, and Advanced Parameters A-92 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Action URI Settings Parameter – action uri startup Sta r t u p (in Web UI) Aastra Web UI Advanced Settings->Action URI Configura tion Files aastra.cfg, <mac>.cfg Description S pecifies the URI for which the phone ex[...]

  • Page 595

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-93 Configuration Paramete rs Appendix A Parameter – action uri incoming Incoming Call (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aastra. cfg, <mac>. cfg Description S pecifies the URI for which the phone executes a GET on whe[...]

  • Page 596

    Operational, Basic, and Advanced Parameters A-94 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Ring T one and T one Set Global Settings Parameter – action uri offhook Offhook (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aastra. cfg, <mac>. cfg Description S pecifies the URI for[...]

  • Page 597

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-95 Configuration Paramete rs Appendix A Range Aastra Web UI & IP Phone UI To n e 1 To n e 2 To n e 3 To n e 4 To n e 5 Silent Configuration F iles 0 (T one 1) 1 (T one 2) 2 (T one 3) 3 (T one 4) 4 (T one 5) 5 (Silent) Example ring tone: 3[...]

  • Page 598

    Operational, Basic, and Advanced Parameters A-96 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – tone set T one Set (in Web UI) IP Phone UI Options->T ones->T one Set Aastra Web UI: Basic Settings->Preferences->Ring T one s Configuration Files aastra.cfg , <mac>.cfg Description Globally set[...]

  • Page 599

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-97 Configuration Paramete rs Appendix A Ring T one Per-Line Settings Parameter – lineN ring tone Line N (in Web UI) Aastra Web UI: Basic Settings->Preferences->Rin g T ones Configuration F iles aastra.cfg, <mac>.cfg Description Sets the type of ring tone o[...]

  • Page 600

    Operational, Basic, and Advanced Parameters A-98 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Incoming Call Interrupt s Dialing Setting Parameter – incoming call interru pts dialing Incoming Call In terrupts Dialing (in Web UI) Aastra Web UI: Basic Settings->Pr eferences->Gene ral Configuration Fi les aastra.cf[...]

  • Page 601

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-99 Configuration Paramete rs Appendix A Goodbye Key Cancels Incoming Call Parameter – goodbye cancels incoming call Goodbye Key Can cels Incoming Call (in Web UI) Aastra Web UI: Basic Settings->Pr eferences->Gene ral Configuration Fi les aastra.cfg , <mac>[...]

  • Page 602

    Operational, Basic, and Advanced Parameters A-100 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A S tuttered Dial T one Setting Parameter – stutter disabled S tuttered Dial T one (in Web UI) Aastra Web UI: Basic Settings->Pr eferences->Gene ral Configuration Fi les aastra.cfg , <mac>.cfg Description Enable o[...]

  • Page 603

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-101 Configuration Paramete rs Appendix A Call W aiting Settings Parameter – call waiting Call Waiting (in Web UI) Aastra Web UI Basic Settings->Preferences->General Configura tion Files aastra.cfg, <mac>.cfg Description Allows you to enable or disable Call[...]

  • Page 604

    Operational, Basic, and Advanced Parameters A-102 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Message W aiting Indicator Settings Parameter – call waiting tone Play Call Waiting T one (in Web UI) Aastra Web UI: Basic Settings->Preference s->General Configuration F iles aastra.cfg, <mac>.cfg Description E[...]

  • Page 605

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-103 Configuration Paramete rs Appendix A Priority Alert Settings For Sylantro Server only Parameter – priority alertin g enabled Enable Priority Alerting (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration F iles aa[...]

  • Page 606

    Operational, Basic, and Advanced Parameters A-104 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – alert community 1 community-1 (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community-[...]

  • Page 607

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-105 Configuration Paramete rs Appendix A Parameter – alert community 3 community-3 (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community-3”[...]

  • Page 608

    Operational, Basic, and Advanced Parameters A-106 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – alert external alert external (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg Description When an "alert external&qu[...]

  • Page 609

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-107 Configuration Paramete rs Appendix A Parameter – alert group Group (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert group" keyword appea [...]

  • Page 610

    Operational, Basic, and Advanced Parameters A-108 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – alert priority alert priority (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration F iles aastra.cfg , <mac>.cfg Description When an "alert priority[...]

  • Page 611

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-109 Configuration Paramete rs Appendix A Language Settings Parameter – language Webp age Language (in Web UI) IP Phone UI Options->Lang uage Aastra Web UI Basic Settings-> Preferences-> Language Settings->Webpage Language Configuration File aastra. cfg, &l[...]

  • Page 612

    Operational, Basic, and Advanced Parameters A-110 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Language Pack Settings Parameter – language N Language N (in Web UI) Where “N” can be 1, 2, 3, or 4 Aastra Web UI Basic Settings-> Preferences-> Language Settings Configuration File <mac>. cfg Description Th[...]

  • Page 613

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-111 Configuration Paramete rs Appendix A The following table identifies the language code to use for the IP phone langua ge packs. Language Codes (from S t andard ISO 639) The following table identifies the country codes to use for the IP phone language packs. Country C[...]

  • Page 614

    Operational, Basic, and Advanced Parameters A-112 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUT AN BOLIVIA BOSNIA AND HERZEGOVINA BOTSW ANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRIT ORY BRUNEI DARUSSALAM BULGARIA BURKINA F ASO BURUNDI B[...]

  • Page 615

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-113 Configuration Paramete rs Appendix A DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC DK DJ DM DO ECUADOR EGYPT EL SAL V ADOR EQUA TORIAL GUINEA ERITREA ESTONIA ETHIOPIA EC EG SV GQ ER EE ET F ALKLAND ISLANDS (MAL VINAS) F AROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA [...]

  • Page 616

    Operational, Basic, and Advanced Parameters A-114 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A ICELAND INDIA INDONESIA IRAN, ISLA MIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL IT AL Y IS IN ID IR IQ IE IM IL IT JAMAICA JAP AN JERSEY JORDAN JM JP JE JO KAZAKHST AN KENY A KIRIBA TI KOREA, DEMOCRA TIC PEOPLE'S REPU[...]

  • Page 617

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-115 Configuration Paramete rs Appendix A MACAO MACEDONIA, THE FORMER YUGOSLA V REPUBLIC OF MADAGASCAR MALA WI MALA YSIA MALDIVES MALI MAL T A MARSHALL ISLANDS MART INIQUE MAURIT ANIA MAURITIUS MA YOTTE MEXICO MICRONESIA, FEDERA TED ST A TES OF MOLDOV A, REPUBLIC OF MONA[...]

  • Page 618

    Operational, Basic, and Advanced Parameters A-116 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A P AKIST AN PA L A U P ALESTINIAN TERRITOR Y , OCCUPIED PA N A M A P APUA NEW GUINEA PA R A G U AY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERT O RICO PK PW PS PA PG PY PE PH PN PL PT PR QA T AR QA RÉUNION ROMANIA RUSSIAN [...]

  • Page 619

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-117 Configuration Paramete rs Appendix A SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOV AKIA SLOVENIA SOL[...]

  • Page 620

    Operational, Basic, and Advanced Parameters A-118 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A UGANDA UKRAINE UNITED ARAB EMIRA TES UNITED KINGDOM UNITED ST A TES UNITED ST A TES MINOR OUTL YING ISLANDS URUGUA Y UZBEKIST AN UG TA AE GB US TM UY UZ V ANUA TU V atican City S tate VENEZUELA VIET NAM VIRGIN ISLANDS, BRITIS[...]

  • Page 621

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-119 Configuration Paramete rs Appendix A Suppress DTMF Playback Setting Parameter – suppress dtmf playback Suppress DTMF Playback (in Web UI) Aastra Web UI Basic Settings-> Preferences Configuration Fi les aastra.cfg, <mac>.cfg Description Enables and disable[...]

  • Page 622

    Operational, Basic, and Advanced Parameters A-120 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Display DTMF Digit s Setting Parameter – display dtmf digits Display DTMF Digits (in Web UI) Aastra Web UI Basic Settings-> Preferences->General Configuration Fi les aastra.cfg, <mac>.cfg Description Enables and[...]

  • Page 623

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-121 Configuration Paramete rs Appendix A Intercom, Auto-Answer , and Barge In Settings Outgoing Intercom Settings Parameter – sip intercom type Ty p e (in Web UI) Aastra Web UI Basic Settings->Preferences-> Outgoing Intercom Settings Configurat ion Files aastra.[...]

  • Page 624

    Operational, Basic, and Advanced Parameters A-122 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip intercom prefix code Prefix Code (in Web UI) Aastra Web UI Basic Settings->Preferences-> Outgoing Intercom Settin gs Configuration Fi les aastra.cfg, <mac>.cfg Description The prefix to add to th[...]

  • Page 625

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-123 Configuration Paramete rs Appendix A Incoming Intercom Settings Parameter – sip allow auto answer Auto-Answer (in Web UI) Aastra Web UI Basic Settings->Preferences-> Incoming Intercom Settings Configura tion Files aastra.cfg, <mac>.cfg Description Enab[...]

  • Page 626

    Operational, Basic, and Advanced Parameters A-124 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – sip play warning to ne Play W arning T one (in Web UI) Aastra Web UI Basic Settings->Preferences-> Incoming Interco m Settings Configurat ion Files aastra.cfg, <mac>.cfg Description Enables or disabl[...]

  • Page 627

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-125 Configuration Paramete rs Appendix A Audio T ransmit and Receive Gain Adjustment Settings Parameter – headset tx gain Configuration Fi les aastra.cfg, <mac>.cfg Description This is the incre ased (+db) or decreased (-db) amount of signal transmitted from the[...]

  • Page 628

    Operational, Basic, and Advanced Parameters A-126 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – handset tx gain Configuration Files aastra.cfg, <mac>.cfg Description This is the increased (+ db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party . The amo[...]

  • Page 629

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-127 Configuration Paramete rs Appendix A Parameter – handsfree tx gain Configura tion Files aastra.cfg, <mac>.cfg Description This is the increase d (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-en d party . The amount[...]

  • Page 630

    Operational, Basic, and Advanced Parameters A-128 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – directed call pickup Directed Call Pickup (in Web UI) Aastra Web UI Basic Settings->Preferences ->Directed Call Picku p Settings Configura tion [...]

  • Page 631

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-129 Configuration Paramete rs Appendix A Parameter – directed call pickup prefix Directed Call Pickup by Prefix (in Web UI) Aastra Web UI Basic Settings-> Preferences-> Directed Call Pickup Settings Configuration Fil es aa stra.cfg, <ma c>.cfg Description [...]

  • Page 632

    Operational, Basic, and Advanced Parameters A-130 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – play a ring splash Play a Ring Splash (in Web UI) Aastra Web UI Basic Settings->Preferences ->Directed Call Pickup Settings Configurat ion Files aastra.cfg, <mac>.cfg Description Enables or d isables[...]

  • Page 633

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-131 Configuration Paramete rs Appendix A ACD Auto-A vailable Timer Settings Parameter – acd auto available Auto Available (in Web UI) Aastra Web UI Basic Settings->Preferences ->Auto Call Distribution Settings Configura tion Files aastra.cfg , <mac>.cfg De[...]

  • Page 634

    Operational, Basic, and Advanced Parameters A-132 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Park and Pickup Global Sett ings (57i/57i CT only) Parameter – sprecode Park Call (in Web UI) Aastra Web UI Basic Settings->Preferences Configurat ion Files aastra.cfg , <mac>.cfg Description S pecifies the code to[...]

  • Page 635

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-133 Configuration Paramete rs Appendix A Mapping Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – redial disabled Configuration Fi les aastra. cfg, <mac>.cf [...]

  • Page 636

    Operational, Basic, and Advanced Parameters A-134 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – call transfer disabled Configura tion Files aastra.cfg, <mac>.cfg Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the us[...]

  • Page 637

    Operational, Basic, and Advanced Parameters 41-001160-00, Release 2.1, Rev 04 A-135 Configuration Paramete rs Appendix A Parameter – map conf key to Map Conf Key T o (in Web UI) Aastra Web UI Basic Settings->Preferences->Key Ma pping Configuration Files aastra.cfg, <mac>.cfg Description Sets the Conf key as a speeddial key if a value [...]

  • Page 638

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-136 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Sof tkey/Programmable Key/Feature Key/ Exp ansion Module Key Parameters This section provides the softkey , progra mmable key , feature key , and expansion module key parameters you can configure on [...]

  • Page 639

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-137 Configuration Paramete rs Appendix A Sof tkey Settings for 55i, 57i, 57i CT The value of " N " for the following parameters is dependent o n the number of softkeys available on the55i, 57i, an d 57i CT models. See the table above [...]

  • Page 640

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-138 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A • flash - Indicates the softkey and/o r programmable key is set to generate a flash event when it is pr essed on the 57i and 57i CT , or a feature key is pressed on the 57i CT handset. The IP pho n[...]

  • Page 641

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-139 Configuration Paramete rs Appendix A Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) blf list ("BLFList" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Direct[...]

  • Page 642

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-140 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – softkeyN label Label (in Web UI) Aastra Web UI Operation->Softkeys and XML Configuration F iles aastra. cfg, <mac>. cfg Description The text label that displays on the IP phone[...]

  • Page 643

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-141 Configuration Paramete rs Appendix A Parameter – softkeyN value Va l u e (In WEb UI) Aastra Web UI Operation->Softkeys an d XML Configuratio n Files aastra.c fg, <mac>.cf g Description This is the value you assign to the softkey [...]

  • Page 644

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-142 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – softkeyN line Line (in Web UI) Aastra Web UI Operation ->Softkeys and XML Configuration Files aastra.c fg, <mac>.cf g Description This is the line associated with th e softkey [...]

  • Page 645

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-143 Configuration Paramete rs Appendix A Parameter – softkeyN st ates Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Aastra Web UI Operation ->Softkeys and XML Configuration Files aastra.c fg, <mac>.cf g Description Displays t[...]

  • Page 646

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-144 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Range V alid values are: idle The phone is not being used . connected The line currently bei ng displayed is in an active call (or the call is on hold) incoming The phone is ringing . outgoing The us[...]

  • Page 647

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-145 Configuration Paramete rs Appendix A Programmable Key Settings f or 53i and 55i • The value of " N " for the following parameters is dependent on the number of programmable keys available on the 53i models. See the table on page[...]

  • Page 648

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-146 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A • sprecode - Indicates programmable key is configured to automatically activate specific services offered by the server . For example, if the sprecode value of *82 is configured, then by pressing t[...]

  • Page 649

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-147 Configuration Paramete rs Appendix A Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) blf list (“BLF/List” in the Aastra Web UI) acd (“Auto call distribution” in the Aa stra Web UI) dcp (“Directed Ca[...]

  • Page 650

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-148 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – prgkeyN value Va l u e (in Web UI) Aastra Web UI Opera tion->Programmable Keys Configuration Files aastra.cfg, <mac>.cfg Description This is the value you assign to the program[...]

  • Page 651

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-149 Configuration Paramete rs Appendix A Parameter – prgkeyN line Line (in Web UI) Aastra Web UI Operation->Programmable Keys Configuration F iles aastra.cfg, <mac>.cfg Description This is the line associated wit h the programmable k[...]

  • Page 652

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-150 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A T op Sof tkey Settings for 57i and 57i CT Parameter – topsof tkeyN type T op Softkeys->T ype (in Web UI) Aastra Web UI Operation->Softkeys and XML Configuration Fil es aastra.cfg, <mac>[...]

  • Page 653

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-151 Configuration Paramete rs Appendix A • sprecode - Indica tes the softkey is configured to automatically activate specific services offered by the server . For example, if the sprecode value of *82 is config ured, then by pressing the soft[...]

  • Page 654

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-152 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Example topsoftkey1 type: line topsoftkey2 type: speeddial topsoftkey3 type: lcr topsoftkey4 type: xml[...]

  • Page 655

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-153 Configuration Paramete rs Appendix A Parameter – topsof tkeyN label T op Softkeys->Label (in Web UI) Aastra Web UI Operation->Softkeys and XML Configuration F iles aastra. cfg, <mac>. cfg Description The text label that displa[...]

  • Page 656

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-154 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – topsof tkeyN value T op Softkeys->Value (In WEb UI) Aastra Web UI Operation->Softkeys an d XML Configuratio n Files aastra.c fg, <mac>.cf g Description This is the value you[...]

  • Page 657

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-155 Configuration Paramete rs Appendix A Parameter – topsof tkeyN line T op Softkeys->Line (in Web UI) Aastra Web UI Operation ->Softkeys and XML Configuration Files aastra.c fg, <mac>.cf g Description This is the line associated [...]

  • Page 658

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-156 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Handset Feature Key Settings for the 57i CT Parameter – featurekeyN type Ty p e (in Web UI) Aastra Web UI Operation->Hand set Keys Configuration Fil es aastra.cfg, <mac>.cfg Description Th[...]

  • Page 659

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-157 Configuration Paramete rs Appendix A Range none line transfer conference public icom directory callers list par k pickup flash Example featurekey1 type: line featurekey2 type: public featurekey3 type: park featurekey4 type: pickup Parameter[...]

  • Page 660

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-158 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Exp ansion Module Key Settings for 536M (for all model phones) and 560M (for 55i, 57i, 57i CT phones only) Parameter – expmodX keyN type Ty p e (in Web UI) Aastra Web UI Operation-> Expansion Mo[...]

  • Page 661

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-159 Configuration Paramete rs Appendix A Format • callers list - Indicates the softkey is set for accessing the Callers List. • directory - Indicates the softkey is se t for accessing the Direct ory List. • icom - Indicates the softkey is[...]

  • Page 662

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-160 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – expmodX keyN label Label (in Web UI) Aastra Web UI Operation->Expansion Module N Configuration F iles aastra.cfg, <mac>.cfg Description The text label that displays on the soft[...]

  • Page 663

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-161 Configuration Paramete rs Appendix A Parameter – expmodX keyN value Va l u e (In WEb UI) Aastra Web UI Operation->Expansion Module N Configuratio n Files aastra.c fg, <mac>.cf g Description The text label that displays on the IP [...]

  • Page 664

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-162 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – expmodX keyN line Line (in Web UI) Aastra Web UI Operation ->Expansion Module N Configuration Files aastra.c fg, <mac>.cf g Description This is the line associated with the so [...]

  • Page 665

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-163 Configuration Paramete rs Appendix A Locking Sof tkeys an d Programmable Keys Parameter – softkeyN locked Configuration F iles aastra.cfg, <mac>.cfg Description Locks the specified softkey on the 55i, 57i, or 57i CT IP phone. Lockin[...]

  • Page 666

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters A-164 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameter – prgkeyN locked Configuration F iles aastra.cfg, <mac>.cfg Description Locks the specified top softke y on the 53i or 55i IP phone. Lo cking the key prevents a user from changing o[...]

  • Page 667

    Softkey/Programmable Key/Featur e Key/Expansion Module Key Parameters 41-001160-00, Release 2.1, Rev 04 A-165 Configuration Paramete rs Appendix A Parameter – expmodX key N locked Configuration F iles aastra.cfg, <mac>.cfg Description Locks the specified top so ftkey on the 5-Series Expansion Module attached to the IP phone. Locking the key[...]

  • Page 668

    Customizing 560M Expansio n Module Column Display A-166 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Customizing 560M Exp ansion Module Column Display Exp ansion Module 1 Parameter – expanmod1page1left Configuration F iles aastra.cfg, <mac>.cfg Description Allows you to specify a customized h eading for the fir[...]

  • Page 669

    Customizing 560M Expansio n Module Column Display 41-001160-00, Release 2.1, Rev 04 A-167 Configuration Paramete rs Appendix A Parameter – expanmod1page2right Configuration F iles aastra.cfg, <mac>.cfg Description Allows you to specify a customized h eading for the first 560M expansion module, second page, right column. Format Te x t S t r [...]

  • Page 670

    Customizing 560M Expansio n Module Column Display A-168 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Expansion Module 2 Parameter – expanmod2page1left Configuration F iles aastra.cfg, <mac>.cfg Description Allows you to specify a customized headi ng for the second 560M expansion module, first page, left column.[...]

  • Page 671

    Customizing 560M Expansio n Module Column Display 41-001160-00, Release 2.1, Rev 04 A-169 Configuration Paramete rs Appendix A Parameter – expanmod2page2right Configuration F iles aastra.cfg, <mac>.cfg Description Allows you to specify a customized headi ng for the second 560M expansion module, second page, right column . Format Te x t S t [...]

  • Page 672

    Customizing 560M Expansio n Module Column Display A-170 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Exp ansion Module 3 Parameter – expanmod3page1left Configuration F iles aastra.cfg, <mac>.cfg Description Allows you to specify a customized heading fo r the third 560M expansion module, first page, left column.[...]

  • Page 673

    Customizing 560M Expansio n Module Column Display 41-001160-00, Release 2.1, Rev 04 A-171 Configuration Paramete rs Appendix A Parameter – expanmod3page2right Configuration F iles aastra.cfg, <mac>.cfg Description Allows you to specify a customized heading fo r the third 560M expansion module, second page, right column. Format Te x t S t r [...]

  • Page 674

    Advanced Operational Paramete rs A-172 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Advanced Operational Parameters The following parameters in this section allow the system administrator to set advanced operational features on the IP phones. Blind T ransfer Setting Parameter – sip cancel after blind transfer Configu[...]

  • Page 675

    Advanced Operational Paramete rs 41-001160-00, Release 2.1, Rev 04 A-173 Configuration Paramete rs Appendix A Up date Caller ID Setting. Boot Sequence R ecovery Mode. Parameter – sip update callerid Configuration Fi les aa stra.cfg, <ma c>.cfg Description Enables or disabl es the updating of the Caller ID informa tion during a call. Format [...]

  • Page 676

    Advanced Operational Paramete rs A-174 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Single Call Restriction Parameter – two call support T wo Call Support (in Web UI) Aastra Web UI Advanced Settings-> Global SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Enables or disabl es the [...]

  • Page 677

    Advanced Operational Paramete rs 41-001160-00, Release 2.1, Rev 04 A-175 Configuration Paramete rs Appendix A Blacklist Duration Whitelist Proxy Parameter – sip blacklist duration Blacklist Duration (Aastra W eb UI) Aastra Web UI Advanced Settings->Gl obal SIP Settings-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cfg[...]

  • Page 678

    Advanced Operational Paramete rs A-176 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Symmetric UDP Signaling Setting User-Agent Setting Parameter – sip symmetric udp signaling Configuration Fi les aastra.cfg, <mac>.cfg Description Allows you to enable or disable the phone to use port 5060 to send SIP UDP message[...]

  • Page 679

    Troubleshooting Pa rameters 41-001160-00, Release 2.1, Rev 04 A-177 Configuration Paramete rs Appendix A T roubleshooting Parameters The following parameters in this section allow the system administrator to set logging and support settings for troubleshooting purposes. Log Settings Parameter – log server ip Log IP (in Web UI) Aastra Web UI Advan[...]

  • Page 680

    Troubleshooting Pa rameters A-178 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix A Parameters – log module <module name > Module/Debug Level (in Web UI) Aastra Web UI Advanced Settin gs->T roubleshooting-> Module/Debug Level Configuration Files aastra.cfg , <mac>.cf g Description Allows enhanced severit[...]

  • Page 681

    41-001160-00, Release 2.1, Rev 04 B-1 Appendix B Appendix B Configuration Server Setup About this appendix Introduction This appendix describes how to setup th e TFTP protocol configurat ion server in your network. T opics This appendix covers the f ollowing topics: To p i c Page Configuration Server Protocol Setup page B-2 TFTP Server Set-up page [...]

  • Page 682

    Configuration Server Pr otocol Setup B-2 41-001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix B Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers av ailable. PumpKIN is one of such TFTP servers. Use the keywords “p umpkin TFTP server” on Google and you should get the web site wher e you[...]

  • Page 683

    Configuration Server Pr otocol Setup 41-001160-00, Release 2.1, Rev 04 B-3 Configuration Server Setup Appendix B If you want to prevent users from wr iting files to the directory select the “Deny all requests” in the “W rite Request Behavior” category . Click the OK button after yo u have entered al l the required information. All the firmw[...]

  • Page 684

    [...]

  • Page 685

    41-001160-00, Release 2.1, Rev 04 C-1 Appendix C Appendix C Configuring the IP Phone at the Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a u ser ’ s phone with an extension to make and receive calls using the Asterisk as the PBX. T opics This appendix covers the f ollowing topics: To p i c Page IP Phone at[...]

  • Page 686

    IP Phone at the Asterisk IP PBX C-2 41 -001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix C IP Phone at the Asterisk IP PBX The following configur ation illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with [...]

  • Page 687

    IP Phone at the Asterisk IP PBX 41-001160-00, Release 2.1, Rev 04 C-3 Configuring the IP Phone at the Asterisk IP PBX Appendix C ;able to use it. In this examp le' sip' is used. Y ou can use ;whatever you like, but make sur e they are the s ame, you will ;need to make an entry in your extensions.conf file (which we ;will get to later) con[...]

  • Page 688

    [...]

  • Page 689

    41-001160-00, Release 2.1, Rev 04 D-1 Appendix D Appendix D Sample Configuration Files About this appendix Introduction This appendix provides sample config ura tion files for the 57i, 57i CT , and 53i. T opics This appendix covers the f ollowing topics: To p i c Page Sample Configuration Files page D-2 57i Sample Con figuration File page D-2 57i C[...]

  • Page 690

    Sample Configuration Files D-2 41 -001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix D Sample Configuration Files This section consists of the sample conf iguration files necessary to configure t he IP phones. The general format is simila r to configuration files used by several Unix-based programs. Any text followi ng a number s[...]

  • Page 691

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-3 Sample Configuration Files Appendix D # The Aastra 57i, 57iCT, and 53i pho nes will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "<mac>. cfg" file. These two configuratio n # files can be used to conf[...]

  • Page 692

    Sample Configuration Files D-4 41 -001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix D # Network Settings ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on y ou DHCP server configuration you # may still have to set the dns addr ess. #ip: # This value is unique t[...]

  • Page 693

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-5 Sample Configuration Files Appendix D # NAT device between the server and the phone, then you must set the # following two parameters for the phone to function correctly. #sip nortel nat support: 1 # 1 = enabled #sip nortel nat timer: 60 # se conds between keep alive messages # Option[...]

  • Page 694

    Sample Configuration Files D-6 41 -001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix D ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid va lues are T[...]

  • Page 695

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-7 Sample Configuration Files Appendix D # # (1) The entered number is an exa ct match in the dial plan # (2) The "#" symbol has been pres sed # (3) A timeout occurs # # The dial plan is a regular expres sion that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : m[...]

  • Page 696

    Sample Configuration Files D-8 41 -001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix D #sip dial plan terminator: 1 # ena ble sending of the "#" symbol to # to the proxy in the dial string #----------------------------------- ------------------------------- # General SIP Settings # = = = = = = = = = = = #sip session tim[...]

  • Page 697

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-9 Sample Configuration Files Appendix D sip screen name: Joe Smith # the name display on the phone's scre en sip user name: 4256 # the phone number sip display name: Joseph Smith # the caller name sent out when making # a c all. sip vmail: *78 # the number to reach voicemail on sip[...]

  • Page 698

    Sample Configuration Files D-10 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 555100[...]

  • Page 699

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-11 Sample Configuration Files Appendix D # with it as seen here in the defau lt softkey settings. # SOFTKEY TYPES: "line", "speeddial ", "blf", "list", "dnd" # SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum # number of ch[...]

  • Page 700

    Sample Configuration Files D-12 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D softkey8 line: 1 # list softkey11 type: list softkey12 type: list 57i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 57iCT # Notes: # # The general format used he[...]

  • Page 701

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-13 Sample Configuration Files Appendix D # "aastra.cfg" file and the "<mac>. cfg" file. These two configuratio n # files can be used to configure all of the settings of the phone wit h # the exception of assigning a stati c IP address to a phone and line # sett[...]

  • Page 702

    Sample Configuration Files D-14 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on y ou DHCP server configuration you # may still have to set the dns addr ess.[...]

  • Page 703

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-15 Sample Configuration Files Appendix D #ip: # This value is unique to e ach phone on a server # and should be set in the "<mac>.cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time serve[...]

  • Page 704

    Sample Configuration Files D-16 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D #sip nortel nat timer: 60 # se conds between keep alive messages # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session bor der controller address #sip outbound proxy: sbc.aastra.com #[...]

  • Page 705

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-17 Sample Configuration Files Appendix D # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid va lues are TFTP, FTP and HTTP ## TFTP server se[...]

  • Page 706

    Sample Configuration Files D-18 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # As you dial a number on the phone , the phone will initiate a call # when one of the following conditi ons are meet: # # (1) The entered number is an exa ct match in the dial plan # (2) The "#" symbol has been pres sed # (3) A tim[...]

  • Page 707

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-19 Sample Configuration Files Appendix D # with a 0 or 1, any 5 digit number # beginn ing with a number between 2 and 8 # (inclu sive) or a 12 digit number # beginn ing with 91 #sip dial plan terminator: 1 # ena ble sending of the "#" symbol to # to the proxy in the dial strin[...]

  • Page 708

    Sample Configuration Files D-20 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # L1 to L4 on the 57i and 57iCT # L1 to L3 on the 53i # # These can be over-ridden on a pe r-line basis using the per-line # settings. # # See the Admin Guide for a detail ed explaination of how this works sip screen name: Joe Smith # the nam[...]

  • Page 709

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-21 Sample Configuration Files Appendix D # configure line 3 as the support Br oadsoft SCA line # - the proxy and registrar settin gs are taken from the global # settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Suppo rt sip line3 auth[...]

  • Page 710

    Sample Configuration Files D-22 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appe arances should be done in the # "<mac>.cfg" file, since these are unique to each phone. # Notes: # # There are a maximum of[...]

  • Page 711

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-23 Sample Configuration Files Appendix D softkey2 type: speeddial softkey2 label: "Call Return" softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey8 type: blf softkey8 [...]

  • Page 712

    Sample Configuration Files D-24 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # aastra.cfg or the <mac>.cfg files . # # The feature keys are displayed wh en the user presses the F button # on the cordless phone's hand set. If any changes to the features # keys are made using these paramet ers the feature key[...]

  • Page 713

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-25 Sample Configuration Files Appendix D Feature key 0 Gr label: "Gr-Line 1" # German label for the key. Display ed when the phone's language # is set to use German Feature key 0 It label: "It-Line 1" # Italian label for the key. Displa yed when the phone's[...]

  • Page 714

    Sample Configuration Files D-26 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # 58 - Menu (Options) # 59 - Feature Key # 60 - Redial # 61 - Directory # 62 - Callers' list # 63 - Services # 86 - Icom #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Feature [...]

  • Page 715

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-27 Sample Configuration Files Appendix D Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Conf." Feature key 1 Fr label: "Fr-Conf." Feature key 1 Sp label: "Sp-Conf." Feature key 1 control: 1 Feature key 1 hs event: 8 Feature k[...]

  • Page 716

    Sample Configuration Files D-28 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D Feature key 5 hs event: 62 Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top" Feature key 6 Fr label: "Fr-Top" Feature key 6 Sp label: "Sp-Top" Feature key 6 hs event: 17 Feature [...]

  • Page 717

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-29 Sample Configuration Files Appendix D 53i Sample Configuration File # Sample Conf iguration Fil e #= = = = = = = = = = = = = = = = = = = = = # Date: October 26th, 2005 # Phone Model: 53i # Notes: # # The general format use d here is similar to confi guration file s # used by several [...]

  • Page 718

    Sample Configuration Files D-30 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # The "aastra.cfg" file configures the set tings server wid e, while # the "<mac>. cfg" file con figures onl y the phone w ith the MAC # address for which the fi le is named (for example , # "00085d0304 f4.cfg&q[...]

  • Page 719

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-31 Sample Configuration Files Appendix D #ip: # Th is value is u nique to ea ch phone on a server # an d should be s et in the " <mac>.cfg" fi le if # se tting this ma nually. #subnet mask: #default gate way: #dns1: #dns2: # Time Server Settings # ============== ======= [...]

  • Page 720

    Sample Configuration Files D-32 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D #sip nortel nat timer : 60 # seconds between keep alive messages[...]

  • Page 721

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-33 Sample Configuration Files Appendix D # Option 2: # # If you are using a sess ion border controller, y ou should set the # outbound p roxy to the s ession bord er controller address #sip outbound prox y: sbc.aastra.co m #sip outbound proxy port: 0 # a valu e of 0 enable s SRV # looku[...]

  • Page 722

    Sample Configuration Files D-34 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D[...]

  • Page 723

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-35 Sample Configuration Files Appendix D ## TFTP serve r settings tftp server: 192.168.0.13 0 #alternate tf tp server: #use alternat e tftp server : 1 # If your DH CP server ass igns # a TFTP ser ver address w hich # you do not use, you can use # the altern ate tftp serv er. ## FTP serv[...]

  • Page 724

    Sample Configuration Files D-36 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D #[...]

  • Page 725

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-37 Sample Configuration Files Appendix D # 0,1,2,3, 4,5,6,7,8,9,* ,# : match es the keypad symbols # x : match es any digit (0...9) # + : match es 0 or more repetitions o f the # : prev ious expressi on # [] : match es any number inside the b rackets # : can be used with a "-"[...]

  • Page 726

    Sample Configuration Files D-38 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D # General SIP Setting s # ============== ======== #sip session timer: 30 # enable support of RF C4028, the de fault # value o f 0 disables this function ality #sip transpor t protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip mes saging[...]

  • Page 727

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-39 Sample Configuration Files Appendix D sip auth name : jsmith # account used t o authentic ate user sip password: 12345 # pass word for auth entication ac count sip mode: 0 # line type: # 0 - generic, # 1 - BroadSoft S CA line # 2 - Nortel line sip proxy ip: proxy.aastra .com # IP a d[...]

  • Page 728

    Sample Configuration Files D-40 41 -001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix D sip line5 scr een name: Tes t 1 sip line5 use r name: 55510 01 sip line5 display nam e: Test 1 sip line5 aut h name: 55510 01 sip line5 pas sword: 555100 1 sip line5 mode: 0 sip line5 proxy ip: 10.5 0.10.102 sip line5 proxy port: 5060 sip lin[...]

  • Page 729

    Sample Configuration Files 41-001160-00, Release 2.1, Rev 04 D-41 Sample Configuration Files Appendix D # PRGKEY VAL UE: If prgke y type is a speeddial, a ny DTMFs (fro m # 0 - 9, * , "#") or a comma (,) fo r 500ms pause and # 'E' for On-hook can be set for t he value. # If prgke y type is b lf it is the extension you want # to [...]

  • Page 730

    [...]

  • Page 731

    41-001160-00, Release 2.1, Rev 04 E-1 Appendix E Appendix E Sample BLF Softkey Settings About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadW orks server . T opics This appendix covers the f ollowing topics: To p i c Page Sample BLF Softkey Settings page E-2 Asteris[...]

  • Page 732

    Sample BLF Softkey Settings E-2 41-001160-00, Release 2.1, Rev 04 IP Phone Administrator Guide Appendix E Sample BLF Sof tkey Settings Asterisk BLF The following are sample softkey and prog rammable key config urations to enable Asterisk BLF support on Aastra IP phones. 57i and 57i CT Configuration Parameters for Aste risk BLF softkey1 type: blf so[...]

  • Page 733

    Sample BLF Softkey Settings 41-001160-00, Release 2.1, Rev 04 E-3 Sample BLF Softkey Settings Appendix E BroadSof t BroadW orks BLF The following are sample softkey and prog rammable key config urations to enable Broadsoft BroadW orks Busy Lamp Field support on Aa stra IP phones. 57i and 57i CT Configuration Parameters for Broadsoft BroadW orks BLF[...]

  • Page 734

    [...]

  • Page 735

    41-001160-00, Release 2.1, Rev 04 F-1 Appendix F Appendix F Sample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration. T opics This appendix covers the f ollowing topics: To p i c Page Multiple Proxy Server Configuration page F-2[...]

  • Page 736

    Multiple Proxy Serv er Configuration F-2 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Appendix F Multiple Proxy Serv er Configuration Multiple proxy servers can be configured in the aastra.cfg file or the <mac>.cf g file. In the example below , the default proxy setting is used if no specific setting is specified in the lin[...]

  • Page 737

    Multiple Proxy Serv er Configuration 41-001160-00, Release 2.1, Rev 04 F-3 Sample Multiple Proxy Serve r Configuration Appendix F Continued..... #line 2 sip line2 auth name: sip line2 password: sip line2 mode: 0 sip line2 user name: sip line2 display name: sip line2 screen name: #line 3 sip line3 auth name: sip line3 password: sip line3 mode: 0 sip[...]

  • Page 738

    [...]

  • Page 739

    41-001160-00, Release 2.1, Rev 04 G-1 Appendix G Appendix G Creating an XML Application About this appendix Introduction This appendix provides info rmation required to create an XML application for use on the IP phones. T opics This appendix covers the f ollowing topics: To p i c Page How to Create an XML Application page G-3 XML format page G-3 S[...]

  • Page 740

    About this appendix G-2 4 1-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Attributes/Options to Use with XML Objects page G-40 HTTP Post page G-62 XML Schema File page G-65 To p i c Page[...]

  • Page 741

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-3 Creating an XML Application Appendix G How to Create an XML Application Overview This Appendix describes ho w to create an XML application for your IP phones. Sections in this appendix include: • XML format • Creating XML Objects • Creating Custom Softkeys • HTTP Post ?[...]

  • Page 742

    How to Create an XML Application G-4 4 1-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Creating XML Object s This section describes how to create XML objects. The IP phone XML API suppo rt s the following proprietary objects that allow for the customization of th e IP phone’ s display . • T ext Menu Object (Menu Screen[...]

  • Page 743

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-5 Creating an XML Application Appendix G Creating Custom Sof tkeys Developers can link arbitrary URIs to softkeys in the XML screens and can invoke softkey behavior to each XML scr een type (T ext Me nu, T ext Screen, User Input, Directory). A developer can define up to six softke[...]

  • Page 744

    How to Create an XML Application G-6 4 1-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G T ext Menu Object (Menu Screens) The T ext Menu object al lows application developers to create a numerical list of menu items on the I P phones. The go-to line support, arrow indicator , and scroll key support are built into these objec[...]

  • Page 745

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-7 Creating an XML Application Appendix G XML example : <AastraIPPhoneTextMenu> <Title>Phone Services</Title> <MenuItem base = "http://10.50.10.53 /"> <Prompt>Traffic Reports</Prompt> <URI> rss_to_xml.pl</URI> </MenuItem&[...]

  • Page 746

    How to Create an XML Application G-8 4 1-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G T urning Off Automatic Numbering of Menu Items When implementing the AastraIPPhoneT extMenu object, yo u can turn of f automatic numbering of the items in a list using the style=”none " attribute. XML Description : Y ou use this a[...]

  • Page 747

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-9 Creating an XML Application Appendix G XML Screen Example: The following example shows the i tems in the T ext Menu without the item numbering. Phone Ser vices T rac Repor ts Employee List W eather Select Done[...]

  • Page 748

    How to Create an XML Application G-10 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Using Bullet s in Menu Items When implementing the AastraIPPhoneT ex tMenu object, you can use bullets to list items using the style=”bullet " att ribute. XML Description : Y ou use this attribute as follows. < AastraIPPhoneTex[...]

  • Page 749

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-11 Creating an XML Application Appendix G XML Screen Example: The following example shows the i tems in the T ext Menu without the item numbering. Phone Ser vices Select Done T rac Repor ts Employee List W eather[...]

  • Page 750

    How to Create an XML Application G-12 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G T ext Screen Object (T ext Screen s) Yo u u s e t h e AastraIPPhoneT extScreen object to display text to the LCD screen on the IP Phone. The screen text wraps appropriately and can scroll to display a message longer then four lines. Afte[...]

  • Page 751

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-13 Creating an XML Application Appendix G XML Example 1 : <AastraIPPhoneTextScreen destroyOnEx it = "yes"> <Title>Screen Object</Title> <Text>The screen object can be imple mented similar to the firmware info screen. Note that white space is pr es[...]

  • Page 752

    How to Create an XML Application G-14 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Example 2 : <AastraIPPhoneTextScreen doneAction = ”http://10.50.10.117/ test.xml”> <Title>Screen Object</Title> <Text>For more information about thi s test, press Done.</Text> </AastraIPPhoneTextS[...]

  • Page 753

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-15 Creating an XML Application Appendix G XML Support for Answer and Ignore Sof tkeys When the IP phone receives an XML applicat ion (either via a post or an incoming action URI) while a call is coming into th e phone, the user can either answer or ignore the call with new softkey[...]

  • Page 754

    How to Create an XML Application G-16 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Example : <SoftKey index="1"> <Label>Answer</Label> <URI>SoftKey:Answer</URI> </SoftKey> <SoftKey index="2"> <Label>Answer</Label> <URI>SoftKey:Ignore<[...]

  • Page 755

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-17 Creating an XML Application Appendix G Implement ation (53i) XML Example : <AastraIPPhoneTextScreen allowAnswer = "yes" > <Title>Screen Object</Title> <Text>The screen object can be imple mented similar to the firmware info screen. Note that wh[...]

  • Page 756

    How to Create an XML Application G-18 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G • The second block displ ays below the first block. By default, the second text block displays as scrolling text. This block takes up as many lines as t he XML developer specifies, up to the LCD scree n size. • The third block displa[...]

  • Page 757

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-19 Creating an XML Application Appendix G XML Example : The following is an example of usin g the AastraIPPhoneFormattedT extSc reen object with a static line at the top and bottom blocks and 2 sc rolling lines in the middle block. <AastraIPPhoneFormattedTextScreen> <Line[...]

  • Page 758

    How to Create an XML Application G-20 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G IP Phone 53 i Note: Y ou can view all 5 lines at once on the 55i, 57 i and 57i CT IP phones. Y ou can view only 2 lines at a time (up to 5 lines) on the 53i IP phone. A line of static text This block can scroll[...]

  • Page 759

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-21 Creating an XML Application Appendix G UserInput Object (User Input Screens) The AastraIPPhoneInputScr een object allows application developers to create screens for which the user can input text wh ere applicable. (Line 1 is a title, Line 4 is an input prompt, and Line 5 is an[...]

  • Page 760

    How to Create an XML Application G-22 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Description : <AastraIPPhoneInputScreen type = "IP /string/number" password = "yes/no" destroyOnExit = "yes/no"> <!-password attribute is optional an d set to "no" by defaultà <!-d[...]

  • Page 761

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-23 Creating an XML Application Appendix G XML Example : <AastraIPPhoneInputScreen type = "IP "> <Title>Proxy Server</Title> <Prompt>Server IP:</Prompt> <URL>http://10.50.10.53/script.pl</U RL> <Parameter>proxy</Parameter[...]

  • Page 762

    How to Create an XML Application G-24 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Implement ation (Number) The following is how yo u would implement the UserInpu t object using Numbers. Softkeys : • 1=Backspace, • 5=Cancel, •6 = D o n e XML Example : <AastraIPPhoneInputScreen type = "nu mber"> &l[...]

  • Page 763

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-25 Creating an XML Application Appendix G Implement ation (S tring) The following is how you wo uld implement the UserInput object using S trings in XML. Softkeys : • 1=Backspace, •2 = D o t , • 3=T ri-Mode key , • 4=Nextspace, • 5=Cancel, •6 = D o n e XML Example : &l[...]

  • Page 764

    How to Create an XML Application G-26 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Sof tkey for Special Characters (User Input Screens for 55i, 57i, and 57 i CT only) In Release 2.1, the IP Phone can dynam ically receive a Symbol List when it receives the AastraIPPhoneInputScreen XML ob ject. Y ou can have a single[...]

  • Page 765

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-27 Creating an XML Application Appendix G Implement ation Softkeys : • 1 = <Single Symbol or Symbol List> XML Softkey Example : <SoftKey index="1"> <Label>Symbols</Label> <URI>SoftKey:SymbolList="@#=&amp;"</ URI> </S[...]

  • Page 766

    How to Create an XML Application G-28 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Time and Date Format s (User Input Screens) The AastraIP PhoneInputScr een object allows you to specify US ( (HH:MM:SS am/pm and MM/DD/YYYY) or International (HH:MM:SS and DD/MM/YYYY) time/date formats for an XML user input screen on the[...]

  • Page 767

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-29 Creating an XML Application Appendix G IP Phones 55i, 57i/57i CT IP Phone 53i International T ime <AastraIPPhoneInputScreen type="time Int"> <Title>Int Time</Title> <Prompt>Enter Current Time:</Pro mpt> <Parameter>Time</Parameter[...]

  • Page 768

    How to Create an XML Application G-30 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G United S tates Da te <AastraIPPhoneInputScreen type="date US"> <Title>US Date</Title> <Prompt>Enter Birthday:</Prompt> <Parameter>Date</Parameter> <Default>12/22/1980</Default&[...]

  • Page 769

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-31 Creating an XML Application Appendix G Multiple Input Fields (User Input Scre ens) Y ou can have multiple input fields per AastraIPPhoneInputScreen object.The following specifications apply to this feature: • Multiple input fields are ap plicable to 55i, 57i, an d 57i CT IP p[...]

  • Page 770

    How to Create an XML Application G-32 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Y ou use the following attributes to cr eate multiple input fields using the AastraIPPhoneInput Screen object . Example The following is an example AastraIPPhoneInputScreen script using the multiple input field feature: <AastraIPPhone[...]

  • Page 771

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-33 Creating an XML Application Appendix G </InputField> <InputField type="timeUS"> <Prompt>Time:</Prompt> <Parameter>time</Paramter> <Default>10:50:24AM</Default> </InputField> <InputField type="dateUS> <[...]

  • Page 772

    How to Create an XML Application G-34 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Scolling down changes to the next input field. Screen 2 Note : Notice that the softkeys change to reflect the new input type, timeUS. Scrolling down again goes to the next page of inputs. Screen 3 Note: Notice that the softkeys change ag[...]

  • Page 773

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-35 Creating an XML Application Appendix G Condensed Mode Screen If you use the attribute “ displ ayMode = “condensed ” in the root tag ( Screen 4 ), the display changes to have prompt and in puts on the same line. The behavior of the screens using “condensed” mode is the[...]

  • Page 774

    How to Create an XML Application G-36 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Directory Object (Dir ectory List Screen) (57i only) The Directory o bject allows you to browse an online directory in real time. It displays an automatically nu mbered list of contacts. By selecting a contact with the cursor , the conta[...]

  • Page 775

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-37 Creating an XML Application Appendix G XML Example : <AastraIPPhoneDirectory next="more.x ml" previous="back.xml"> <Title>My Directory</Title> <MenuItem> <Prompt>57i - John Doe 1</Prompt> <URI> 10.50.10.49</URI>[...]

  • Page 776

    How to Create an XML Application G-38 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G S t atus Message Obj ect (Idle Screen) The IP phones support an XML AastraIPPhoneS tatus object for displaying status messages on a single designated line on the phone’ s idle screen. The messages display when the server push es XML in[...]

  • Page 777

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-39 Creating an XML Application Appendix G XML Examples Example 1 : The following is an example of using the AastraIPPhoneStatus object: <AastraIPPhoneStatus> <Session>abc12345</Session> <Message index="3">Server side call forwarding disabled</M[...]

  • Page 778

    How to Create an XML Application G-40 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Execute Commands Object (for executing XML commands) An AastraIPPhoneExecute object on the IP phon es allows the phone to execute commands using XML. The phones sup port the following execute object commands: • Reset - This command wai[...]

  • Page 779

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-41 Creating an XML Application Appendix G Using the Reset Command The <Execu teItem URI =""/> tag can be entered with the comm and the phone should execute. Upon receiving an Aa straIPPhoneExecute object, the phone begins executing the URL or URI specified. The fol[...]

  • Page 780

    How to Create an XML Application G-42 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Using the FastReboot Command Using an XML post, the FastReboot feature forces a phone to reboot in the idle state. It does not check for new firmware and only d ownloads lang uage packs if there is a change in the supported file names of[...]

  • Page 781

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-43 Creating an XML Application Appendix G The command for LE D control is sent using the XML HTTP post from one of the XML push server lists. The following e xample shows an XML LED command in an AastraIPPhon eExecute script. <AastraIPPhoneExecute> <ExecuteItem URI=”Led[...]

  • Page 782

    How to Create an XML Application G-44 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Dynamic Configuration Object (to pu sh a configuration to the phone) The IP phones provide an XML feature that allows you to make co nfiguration changes to the phone that take affect im mediately , without having to reboot the phone. Thi[...]

  • Page 783

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-45 Creating an XML Application Appendix G XML Example: The following i s an exampl e of an XML co nfiguration script that creates a softkey you can press on the IP phone to push the configuration from the server to the phone: <AastraIPPhoneConfiguration> <ConfigureItem>[...]

  • Page 784

    How to Create an XML Application G-46 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Dynamic Configuration Parameters The following table iden tifies which configuratio n parameters change dynamically when using XML configuration scripts to push th e configuration to the phone. Dynamic Configuration Parameters softkeyN t[...]

  • Page 785

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-47 Creating an XML Application Appendix G *Changes to subscriptions (BLF or BLA) require a reboot. **This parameter is dynamic so a user can’t access it or a dd to it. However , you need to reboot the phone to clear the list. *** Y ou need to reboot the phone to download new dir[...]

  • Page 786

    How to Create an XML Application G-48 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Image Objects (55i, 57i/57i CT only) The 55i and 57i/5 7i CT IP phones p rovide an XML feature that allows you to load images in XML applications that displa y to the LCD screen. The following table describes the three types of image[...]

  • Page 787

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-49 Creating an XML Application Appendix G Y ou can include images with an XML object in two ways: • Using pixel data stored with specified tags • Using an internal bitmap loaded via a specified URI The following paragraphs de scribe each of the image objects and how you can us[...]

  • Page 788

    How to Create an XML Application G-50 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Example : The XML script fo r the AastraIPPhoneImageScr een object is as follows: <AastraIPPhoneImageScreen> <Image verticalAlign = "top,middle,bottom, 'pixel'", horizontalAlign = "left,mid dle,right[...]

  • Page 789

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-51 Creating an XML Application Appendix G AastraIPPhoneImageMenu The AastraIPPhoneImageMenu object allows you to use a bitmap image to display as a menu. Each menu item is linked to a k eypad key (0-9, *, #). Y ou can use this type of image object when you want to display menu cho[...]

  • Page 790

    How to Create an XML Application G-52 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Each URI is appended to the “base” URI if one exists. The default softkey is a “Done” key at the bottom right position. It is a parse error if two URIs specify the same index. XML Screen Example : Note: This object supports the d[...]

  • Page 791

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-53 Creating an XML Application Appendix G AastraIPPhoneT extMenu (Icon Menu) The AastraIPPhoneT extMenu (Icon Menu) object is identical to the “T ext Menu Object (Menu Screens)” described on page G-6 , except a small icon image appears after the menu number and before the text[...]

  • Page 792

    How to Create an XML Application G-54 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Screen Example : Using the <IconList> Y ou can incorporate the us e of an <IconList> attribute in the XML script to define the images you will use with th e AastraIPPhoneT extMenu object. After you define the icons in the[...]

  • Page 793

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-55 Creating an XML Application Appendix G Y ou can use one or both ways to load images within the same XML script. The softkey icons display at th e edge of th e screen. Any XML object that supports softkeys can support the optional <IconList> tag. XML Example : The followin[...]

  • Page 794

    How to Create an XML Application G-56 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G XML Screen Example: IP Phone Internal Icon Images The IP phones have internal icon im ages you can use when specifying the “Icon:<uri name>” attribute in the <I conList>. The followi ng table lists the internal icons you [...]

  • Page 795

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-57 Creating an XML Application Appendix G ArrowUp ArrowDown ArrowsUpandDown FilledCircle EmptyCircle Envelope Prohibit Square Ellipse T ailArrowUp T ailArrowDown URI Name Displays th is:[...]

  • Page 796

    How to Create an XML Application G-58 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G Attributes/Options to Use with XML Object s Beep Attribute (configurable via XML object s, config files, or Aastra Web UI) Y ou can ena ble or disable a “Beep” option to indicate a status on the phone using the Status Message object [...]

  • Page 797

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-59 Creating an XML Application Appendix G Timeout Attribute (configurable via XML object s only) The XML “ Tim eo u t” attribute allows you to specify a timeout value for the LCD screen display . Y ou must use the “ Ti me o ut ” aattribute in the ROOT . When the phone rece[...]

  • Page 798

    How to Create an XML Application G-60 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G LockIn Attribute (configurable via XML object s only) The XML “ LockIn” attribute allows you to sp ecify whether or not the information on the LCD screen stays disp layed when other events occur (such as pressing buttons on the keypa[...]

  • Page 799

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-61 Creating an XML Application Appendix G CancelAction Attribute (configurable via XML object s only) The XML “ cancel Action” attribute allows you to specify a URI that a GET is executed on when the user presses the default CANCEL key . Y ou can add this optional feature at t[...]

  • Page 800

    How to Create an XML Application G-62 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G HTTP Post In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. The phone parses this object immediately upon recei pt and displays the informa[...]

  • Page 801

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-63 Creating an XML Application Appendix G Example 2 : Below is a sample php source code whic h sends an XML object to an Aastra phone. <?php # function push2phone($server,$phone,$ data) { # url-encode the xml object $xml = "xml=".urlencode($data); $post = "POST /[...]

  • Page 802

    How to Create an XML Application G-64 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G HTTP Refresh Header Y ou can use an HTTP refresh header w ith the XML screen objects on the IP phones. This feature provides the follow ing: • All current XML screen objects have the ability to be refr eshed by adding a Refresh and URL[...]

  • Page 803

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-65 Creating an XML Application Appendix G HTTP Language Header Y ou can use an HTTP language header w ith the XML screen objects on the IP phones. By including the language in formation in the HTTP header , the HTTP GET includes the phone model, the firmware and the MAC ad dress o[...]

  • Page 804

    How to Create an XML Application G-66 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G </xs:element> </xs:sequence> <xs:AastraIPPhoneTextScreen LockIn="yes" default="no "> <xs:simpleType> <xs:restriction base="xs:string> <xs:pattern value="yes|no"/> <[...]

  • Page 805

    How to Create an XML Application 41-001160-00, Release 2.1, Rev 04 G-67 Creating an XML Application Appendix G <xs:sequence> <xs:element name="Title" /> <xs:element name="Prompt" /> <xs:element name="URL" /> <xs:element name="Parameter" /> <xs:element name="Default" [...]

  • Page 806

    How to Create an XML Application G-68 41-001160-00, Rel ease 2.1, Rev 04 IP Phone Administrator Guide Appendix G </xs:sequence> </xs:complexType> </xs:element> </xs:sequence> <xs:attribute name="destroyOnExit" default="no"> <xs:simpleType> <xs:restriction base="xs:string" > <[...]

  • Page 807

    41-001160-00, Release 2.1, Rev 04 -1 Limited W arranty Limited W arranty Aastra T elecom warrants this product agai nst defects and malfunctions during a one (1) year period from the date of orig inal purchase. If there is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive remedy , either repair or replace the telep[...]

  • Page 808

    -2 41-001160-00, Release 2 .1, Rev 04 IP Phone Administrator Guide Limited W arranty W arranty Repair Services Should the set fail du ring the warranty period: In North America, please call 1-800-574 -161 1 for further information. Outside North America , contact your sales representa tive for return instructions. Y ou will be responsible for shipp[...]

  • Page 809

    41-001160-00, Release 2.1, Rev 04 Index-1 Index A Aastra W eb UI advanced settin gs description 2-13 basic settings description 2-12 enabling and disabling 2-14 operation description 2-10 status description 2-10 ACD subscription period 5-133 action URIs 3-58 , 5-209 action URIs, configuring 5-21 1 Administration Guide, for IP phone 1-xiv administra[...]

  • Page 810

    Index-2 41-001160-00, Release 2.1, Rev 04 Index call waiting 5-43 call waiting tone 5-44 call waiting tones 5-78 callers li st downloading to phone 5-178 enabling/disabling 5-176 overview 5-174 using on phone 5-176 Callers List key 1-10 , 1-15 callers li st key 5-101 , 5-108 CancelAction, for XML applciations 5-199 Codecs 4-65 customized preferen c[...]

  • Page 811

    41-001160-00, Release 2.1, Rev 04 Index-3 Index displaying 5-41 DTMF methods 4-68 DTMF playback, configuring suppression for 5-39 DTMF , out-of-band 4-67 DTMF , suppressing playback 5-39 E emergency dial plan, defining 5-15 empty key 5-102 encryption methods for 7-2 overview 7-2 procedure for 7-3 expansion module, 536M 1-4 expansion module, 560M 1-[...]

  • Page 812

    Index-4 41-001160-00, Release 2.1, Rev 04 Index language overview 5-21 specifying on IP phone 5-24 W ebPage Language 3-30 language pack settings 1-1 10 language settings 1-109 last call return (lcr) configuring 5-164 how it works 5-164 lcr key 5-100 line key 5-98 , 5-108 line settin gs 3-56 lockIn, for xml applicat ions 5-199 locking keys, on the I[...]

  • Page 813

    41-001160-00, Release 2.1, Rev 04 Index-5 Index auto-answer settings 1-121 blacklist duration 1-175 BLF subscription period 1-68 blind transfer setting 1-172 boot sequence recover mode 1-173 call forward settings 1-87 call waiting se ttings 1-101 Callers List settings 1-86 centralized conferencing 1-60 configuration server 1-13 customized call ers [...]

  • Page 814

    Index-6 41-001160-00, Release 2.1, Rev 04 Index internal 3-27 priority 3-27 Programmable key settings 53i, 55i 1-145 programmable keys 5-93 configuring 5-103 public key 5-1 10 Q QoS 4-31 R redial key enabling/disabling 5-66 mapping as speeddial 5-67 repair 0-2 requirements, IP phone 1-19 restarting IP phone 3-13 ring tone global ring tone 3-26 patt[...]

  • Page 815

    41-001160-00, Release 2.1, Rev 04 Index-7 Index backup proxy port 3-46 backup proxy server 3-46 backup registrar port 3-48 backup registrar server 3-48 outbound proxy port 3-47 outbound proxy server 3-47 proxy port 3-46 proxy server 3-46 registrar port 3-47 registrar server 3-47 registration period 3-48 SIP Settings, R TP Basic Codecs 3-54 customiz[...]

  • Page 816

    Index-8 41-001160-00, Release 2.1, Rev 04 Index W warranty 0-1 warranty exclusions 0-1 whilte list proxy 6-19 X xfer key 5-101 , 5-109 Xfer key , enabling/disabling 5-66 XML configuring 5-203 configuring on IP phone 5-202 customized services 5-196 overview 5-196 push requests 5-203 using on phone 5-208 XML action URIs 5-209 xml beep support 5-48 , [...]

  • Page 817

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  • Page 818

    SIP IP Phone Administrator Guide Models 53i, 55i, 57 i, and 57i CT © 2007 Aastra T elecom Inc. If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our we bsite at www .aastratelecom.com or call 1-800-574-161 1 for technical assistance. 41-001 160-00 Release 2.1, Rev 04 August 200[...]