Zebra Z4Mplus manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Zebra Z4Mplus. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Zebra Z4Mplus o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Zebra Z4Mplus se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Zebra Z4Mplus, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Zebra Z4Mplus debe contener:
- información acerca de las especificaciones técnicas del dispositivo Zebra Z4Mplus
- nombre de fabricante y año de fabricación del dispositivo Zebra Z4Mplus
- condiciones de uso, configuración y mantenimiento del dispositivo Zebra Z4Mplus
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Zebra Z4Mplus no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Zebra Z4Mplus y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Zebra en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Zebra Z4Mplus, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Zebra Z4Mplus, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Zebra Z4Mplus. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    User Guide and[...]

  • Página 2

    © Copyright 2003 ZIH Corp. This copyrighted guide and the label pr inters described herein are owned by Zebra T echnologies Corporation. All rights are reserved. Unauthorized reproduction of the guide or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may[...]

  • Página 3

    Z 4M plus and Z 6M plus User Guide iii Your feedback helps us improve our documents to better serve you! Please take a few minutes to evaluate your experience using this document. Product and Personal Information 1. What printer are you using? ____________________________ 2. What document are you using? ___________________________ 3. Have you ever [...]

  • Página 4

    iv Z 4M plus and Z 6M plus User Guid e Feedback Form Thank you for taking the time to provide us with feedback. ! ! ! ! Fax: 1. 847.821.1795 Attention: T echPubs — CTC ! ! ! ! E-mail: techpubs@zebra.com Comment s • _______________________________________________________ ___________________________________________________________________ _______[...]

  • Página 5

    Z 4M plus and Z 6M plus User Guide v Proprietary Statement This manual contains proprietary inform ation of Zebra T echnol ogies Corporation and its subsidiaries (“Zebra T echnologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described he rein. Such propriety information may not be u[...]

  • Página 6

    vi Z 4M plus and Z 6M plus User Guid e FCC Compliance Statement Note: This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environme[...]

  • Página 7

    Z 4M plus and Z 6M plus User Guide vii Copyrights The copyrights in this manual and the labe l printer described therein are owned by Zebra T echnologies Corporation. All right s are reserved. Unauthorized reproduction of this manual or the software in the labe l printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.[...]

  • Página 8

    viii Z 4M plus and Z 6M plus User Guid e[...]

  • Página 9

    Z 4M plus and Z 6M plus User Guide ix DECLARATION OF CONFORMITY I have determined that the Zebr a printers identified as the Z 4M plus/ Z6M plus  -Series manufactured by: Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the a pplicable technical standards of the[...]

  • Página 10

    x Z 4M plus and Z 6M plus User Guid e[...]

  • Página 11

    Z 4M plus and Z 6M plus User Guide xi Warranty Information Effective November 1, 2001 All Zebra T echnologies Corpor ation products are sold with warranties. Following is some general information: Printer Products Printers . All printers (excluding prin theads) are wa rranted against defect in material or workmanship for twelve (12) months from the[...]

  • Página 12

    xii Z 4M plus and Z 6M plus User Guid e Printer Products product returned for warranty service or replacement is not defective as herein defined, the customer will pay al l handling and transportation costs. Printheads . Since printhead wear is part of normal operation, the original printhead is covered by a limited warranty as indicated below . W [...]

  • Página 13

    Printer Products Z 4M plus and Z 6M plus User Guide xiii Supplies Products Supplies are warranted to be free from de fect in material and workmanship for a period of six (6) months for media and twelve (12) months for ribbon from the date of shipment by Zebra. This is provided the u ser has complied with storage guidelines, handling, and usage of t[...]

  • Página 14

    xiv Z 4M plus and Z 6M plus User Guid e Printer Soft ware and Firmware License Agreement Zebra Link License Agreement Printer Software and Firmware License Agreement YOU SHOULD CAREFULL Y READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TEC HNOLOGIES CORPORA TION PRINTER SOFTW ARE AND FIRMW ARE LICENS E AGREEMENT (“PSFLA”) BEFORE USING THE[...]

  • Página 15

    Printer Sof tware and Firmware License Agre ement Z 4M plus and Z 6M plus User Guide xv • S torage/Network Use. Y ou may also st ore or install a copy of the SOFTW ARE and FIRMW ARE on a storage device, su ch as a network server , used only to RUN the SOFTW ARE and FIRMW ARE on your other PRINTERS over an internal network; however , you must ac q[...]

  • Página 16

    xvi Z 4M plus and Z 6M plus User Guide Printer Soft ware and Firmware License Agreement • Replacement, Modification and U pgrade of the SOFTW ARE and/or FIRMW ARE. ZEBRA reserves the right to replace, modify or upgrade the SOFTW ARE and/or FIRMW ARE at any time by offering you a replacement or modified version of the SOFTW ARE and/or FIRMW ARE or[...]

  • Página 17

    Printer Sof tware and Firmware License Agre ement Z 4M plus and Z 6M plus User Guide xvii 6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTW ARE and/or FIRMW ARE provided to the U.S. Governme nt pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial rights and restrictions described elsewhere herein. All SOFTW AR[...]

  • Página 18

    xviii Z 4M plus and Z 6M plus User Guid e Printer Soft ware and Firmware License Agreement 9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LA W , IN NO EVENT SHA LL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENT AL, DIRECT , INDIRECT , SPECIAL, PUNITIVE, OR OTHER DAMAGES WHA TSOEVER (INCLUDING , WIT HOUT[...]

  • Página 19

    Printer Sof tware and Firmware License Agre ement Z 4M plus and Z 6M plus User Guide xix • The SOFTW ARE and FIRMW ARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTW ARE and FIRMW ARE. T o the full extent allowed by law , YOU HEREBY RELEASE ZEBRA AND [...]

  • Página 20

    Printer Software and Firmware License Agreement xx Z 4M plus and Z 6M plus User Guide[...]

  • Página 21

    Z 4M plus and Z 6M plus User Guide xxi Table of Contents 1 • Propriet ary St atement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Product Improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v FCC Compliance S t atement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 22

    xxii Z 4M plus and Z 6M plus User Guid e T able of Content s 3 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Inspect the prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Report Damage . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 23

    T able of Content s Z 4M plus and Z 6M plus User Guide xxiii 6 • Printer Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 24

    xxiv Z 4M plus and Z 6M plus User Guid e T able of Content s Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 10 Power-On Self T est . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 10 Additional Printer Self T ests . . . . . . . . . . . . . . . [...]

  • Página 25

    Z 4M plus and Z 6M plus User Guide xxv Preface The Preface discusses the topics and illustrate s standards that are used throughout this guide. Content s Contact s . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi Support . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi About this Document . . . . . . . . . . . . . . . . . . xxvii [...]

  • Página 26

    xxvi Z 4M plus and Z 6M plus User Guid e Preface Contact s Contacts Y ou can contact Zebra T echnologies Corpor ation, USA at any of the following: V isit us at: www .zebra.com Our Mailing Address: Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061.3109 U.S.A T elephone: +1 847.634.6700 Facsimile: +1 847.913.[...]

  • Página 27

    Preface About this Document Z 4M plus and Z 6M plus User Guide xxvii About this Document The User Guide contains these chapters: Title Content Description Intr oduction Provides a high level overview of the Z4Mplus and Z6Mplus prin ter . Printer Setup Provides instructions for loading media and ribbon. Communication Describes communications options[...]

  • Página 28

    xxviii Z 4M plus and Z 6M plus User Guid e Preface Document Conventio ns Document Conventions The following conventions are used thr oughout this document to convey certain information: About this Chapter: This section lists and describes each main section of the chapter , including the initial page number of that sec tion. These sections primarily[...]

  • Página 29

    Preface Document Conventions Z 4M plus and Z 6M plus User Guide xxix Illustration Call-out Instructions: Illustration call-out instructions are used when an illustration contains either information about a dialog box, step(s) to accomplish, or numbers in a table. P AUSE 2 1 3 4 5 6 7 8 9 10 11 12[...]

  • Página 30

    xxx Z 4M plus and Z 6M plus User Guid e Preface Related Documents Related Documents In addition to the Z4Mplus and Z6Mplus User Guide, the following documents might be helpful references: • The ZPL II Pr ogramming Guide V olume I and V olume II (Zebra part number 45540L) details how to create the perfect label format for your application. The gui[...]

  • Página 31

    Z 4M plus and Z 6M plus User Guide 1 C HAPTER 1 Introduction This chapter provides a high level overview of the Z 4M plus and Z 6M plus Printer . Content s Inspect the printer . . . . . . . . . . . . . . . . . . . . . . . 2 Report Damage . . . . . . . . . . . . . . . . . . . . . . . 2 S torage . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 32

    2 Z 4M plus and Z 6M plus User Guid e Introduction Inspect the printer Inspect the printer • Check all exterior surfaces. • Raise the media access door and inspect the media compartment. • Save the carton and all packing material in case the printer needs to be shipped. Contact your authorized Zebr a reseller for instructions. • Depending o[...]

  • Página 33

    Introduction Z4Mplus and Z6Mplus Pri nter Overview Z 4M plus and Z 6M plus User Guide 3 Z4Mplus and Z6Mplus Printer Overview The following information is a general overview of the Z4Mplus and Z6Mplus printers operational controls and location of ma jor components needed in the loading of media and ribbon. Front Panel The front panel keys and lights[...]

  • Página 34

    4 Z 4M plus and Z 6M plus User Guid e Introduction Z4Mplus and Z6Mplu s Pr inter Overview Number Description 1 Power LED 2 Pause LED 3 Error LED 4 Data LED 5 LCD 6 PLUS (+) Key 7 SETUP/EXIT Key 8 CANCEL Key 9 P AUSE Key 10 FEED Key 11 SELECT Key 12 MINUS (–) Key[...]

  • Página 35

    Introduction Z4Mplus and Z6Mplus Pri nter Overview Z 4M plus and Z 6M plus User Guide 5 Printer Side View The illustration below is a simplified view of your printer . Depending on installed options, your printer may look slightly diff erent. Number Description 1 Printhead Assembly 2 T ransmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5[...]

  • Página 36

    6 Z 4M plus and Z 6M plus User Guid e Introduction Z4Mplus and Z6Mplu s Pr inter Overview[...]

  • Página 37

    Z 4M plus and Z 6M plus User Guide 7 C HAPTER 2 Printer Setup This chapter provides instructions for loading labels and ribbon. Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . 8 Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 T ype[...]

  • Página 38

    8 Z 4M plus and Z 6M plus User Guid e Printer Setup Before Y ou Begin Before You Begin Media The Z4Mplus and Z6Mplus are capable of usi ng various types of me dia. These include continuous roll and fanfold media as labels or card stock with optional perforations and registration holes. Refer to Printer Basics on page 33 for a detailed description o[...]

  • Página 39

    Printer Setup Before Y ou Begin Z 4M plus and Z 6M plus User Guide 9 Ribbon Ribbon is a thin film carrying wax or wax resi n that is transferred to the media during the thermal transfer process. Direct thermal media does not require the use of a ribbon, but printhead life may be shor tened because of the abrasion of direct contact with the media. P[...]

  • Página 40

    10 Z 4M plus and Z 6M plus User Guide Printer Setup Before Y ou Begin Types of Media The following is a descriptio n of the various types of media approved for use in the Z4Mplus and Z6Mplus printers. Non-Continuous Web Media Non-continuous web media (show n below) refers to indivi dual labels separated by a gap, notch, or hole. When you look at th[...]

  • Página 41

    Printer Setup Before Y ou Begin Z 4M plus and Z 6M plus User Guide 1 1 Non-Continuous Black Mark Labels Non-continuous black mark labels have blac k marks printed on the back of the liner indicating the start and end of each label (shown below). Continuous Media Continuous media (shown below) is one uninterrupted roll of material without gaps, hole[...]

  • Página 42

    12 Z 4M plus and Z 6M plus User Guide Printer Setup Before Y ou Begin Print Mode Print modes are displayed on the LCD on the front panel of the printer . Print modes should match the media and printer options chosen. Print mode choices are listed in the table below . Mode Printer Option Action T ear -Off Mode (Default setting) Use for most applicat[...]

  • Página 43

    Printer Setup Load Media and Ri bbon Z 4M plus and Z 6M plus User Guide 13 Load Media and Ribbon Load the Media One method of media loading is shown in the illustration below . For more detailed instructions, as well as informat ion about how to load the di fferent types of media and the various printing modes, see Printer Basics on page 33 . Numbe[...]

  • Página 44

    14 Z 4M plus and Z 6M plus User Guide Printer Setup Load the Ribbon Load the Ribbon If the media is thermal transfer material, you must load a ribbon to print labels. See the illustration below . If the media is dire ct thermal material, do not load a ribbon. Number Description 1 Strip Plate 2 Printhead Assembly 3 Ribbon T ake-Up Spindle 4 Ribbon S[...]

  • Página 45

    Printer Setup Calibration Z 4M plus and Z 6M plus User Guide 15 Calibration Auto Calibration The Z4Mplus and Z6Mplus automatically calibrate on power up. During auto calibration, the printer determines the label length and sensor settings. Auto calibration occurs when the printer is turned on and each time the printer recovers from an error conditi[...]

  • Página 46

    16 Z 4M plus and Z 6M plus User Guide Printer Setup Printhead Pressure Adju stment Printhead Pressure Adjustment Refer to the illustration below . This adjustment may be necessary if printing is too light on one side or if thick media is used. The pressure adjustment dials for the Z4Mp lus each have four possible settings designated by blocks of in[...]

  • Página 47

    Printer Setup Printhead Pressu re Adjustment Z 4M plus and Z 6M plus User Guide 17 Set Printhead Pressure Use the tables below , depending upon which pr inter you have, to select the initial dial settings for your media. Some media types require highe r pressure to print well. Fo r these media, increase both dials one position. If the media tends t[...]

  • Página 48

    18 Z 4M plus and Z 6M plus User Guide Printer Setup Rewind Media Alignment Rewind Media Alignment The instructions below apply if the pr inter has a rewind option. Refer to the illustration below . Do the adjustments in the order given. Do only what is needed to solve the problem. 1. T urn the adjustment dial clockwis e to align the media toward th[...]

  • Página 49

    Printer Setup Configuration L abel Z 4M plus and Z 6M plus User Guide 19 Configuration Label Print a configuration label to test the printer setup. Do this when the printer is first installed, or when the printer cannot properly detect the top of the label. Print a Configuration Label 1. T urn the printer Of f ( O ). 2. Press and hold CANCEL while [...]

  • Página 50

    20 Z 4M plus and Z 6M plus User Guide Printer Setup Configuration L abel Z6Mplus - 300dpi 4 4 Z4Mplus - 200dpi[...]

  • Página 51

    Printer Setup T roubleshoot Print ing Problems Z 4M plus and Z 6M plus User Guide 21 Troubleshoot Printing Problems If the configuration label did not print, or if the labels ar e aligned properly , review the items below in the order show n. Do only as many steps as n eeded to solve the printing problem. • Review T ypes of Media on page 10 . •[...]

  • Página 52

    22 Z 4M plus and Z 6M plus User Guide Printer Setup Basic Configuration Basic Configuration If your labels are not printing correctly , th e configuration may need to be changed because the printer defaults may not reflect the options you need. Media, ribbon, darkness, print mode, media type, sensor type, and print method all affect the way the pri[...]

  • Página 53

    Printer Setup Basic Configur ation Z 4M plus and Z 6M plus User Guide 23 Basic Configuration Process See the instructions below to perform basic a configuration: 1. Enter the configuration mode by pressing SETUP/EXIT . DARKNESS displays. 2. If there is no print darkness problem, press PLUS ( + ) to move to the next option, Print Speed. If the label[...]

  • Página 54

    24 Z 4M plus and Z 6M plus User Guide Printer Setup Basic Configuration 15. Press PLUS (+) to move to the next option. PRINT MODE displays. When the wrong Print Mode is selected, the top of the label is not found by the printer . Some examples of common pr oblems are gaps between noncontinuous labels not lining up on the tear bar , or c ontinuous m[...]

  • Página 55

    Printer Setup Basic Configur ation Z 4M plus and Z 6M plus User Guide 25 If the label liner has black marks, continue with Step 24 . 24. Press SELECT . 25. Press PLUS ( + ) or MINUS ( – ) to scroll through the setting options. Stop at the setting that matches your printer options (W eb or Mark). 26. Press SELECT to accept the change. 27. Press PL[...]

  • Página 56

    26 Z 4M plus and Z 6M plus User Guide Printer Setup Position the Label Sensor Position the Label Sensor There are two media sensors in this printer: reflective and transmissive. Reflective Sensor The reflective sensor detects the start-of-lab el indicator (the notch, hole, black mark, or gap between die-cut labels). The reflective sensor must be po[...]

  • Página 57

    Printer Setup Position the Label Sensor Z 4M plus and Z 6M plus User Guide 27 4. Close the printhead assembly . Number Description 1 Printhead Assembly 2 Reflective Sensor 3 Adjustment Lever 4 Printhead Open Lever 1 2 3 4[...]

  • Página 58

    28 Z 4M plus and Z 6M plus User Guide Printer Setup Position the Label Sensor Transmissive Sensor The standard transmissive sensor is in a fixed position and enabled from the front panel. For more detailed information, see SENSOR SELECT o n page 64 . Configure the Software or Printer Driver Many printer settings may also be contro lled by your prin[...]

  • Página 59

    Z 4M plus and Z 6M plus User Guide 29 C HAPTER 3 Communication This chapter describes communicati ons options and their connections. Content s System Considerat ions . . . . . . . . . . . . . . . . . . 30 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Cable Requi rements . . . . . . . . . . . . . . . . . . 32[...]

  • Página 60

    30 Z 4M plus and Z 6M plus User Guide Communication System Consideration s System Considerations Interfaces S t andard interfaces: the RS-232 DB-9 serial data port, and IEEE 1284 compliant bi-directional parallel port. Optional interfaces: • Socket Card for PCMCIA cards Optional PrintServers: • ZebraNet PrintServer II (external) • PS II Inter[...]

  • Página 61

    Communicat ion System Considerations Z 4M plus and Z 6M plus User Guide 31 communication parameters. The values selected must be the same as those used by the host equipment connected to the printer . Parallel Port Communicating using the parallel por t (see the parallel illustration below), does not require special settings. The serial settings do[...]

  • Página 62

    32 Z 4M plus and Z 6M plus User Guide Communication System Consideration s Cable Requirements Data cables must be fully shie lded and fitted with metal or metalized conne ctor shells. Shielded cables and connectors are require d to prevent radiation and reception of electrical noise. T o minimize electrical noise pickup in the cable: • Keep data [...]

  • Página 63

    Z 4M plus and Z 6M plus User Guide 33 C HAPTER 4 Printer Basics This chapter provides instructions for loading media and ribbon. Content s Printer Overvie w . . . . . . . . . . . . . . . . . . . . . . . 34 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . 34 Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . 38 Te a r - O f f[...]

  • Página 64

    34 Z 4M plus and Z 6M plus User Guide Printer Basics Printer Overvie w Printer Overview This printer overview provides you the basics of printer controls and media loading. Front Panel The front panel display shows the printer ’ s operating status and allows you to change settings as needed to work with your media and label formats. The front pan[...]

  • Página 65

    Printer Basics Printer Ov erview Z 4M plus and Z 6M plus User Guide 35 Number Description 1 Power LED 2 Pause LED 3 Error LED 4 Data LED 5 LCD 6 PLUS (+) Key 7 SETUP/EXIT Key 8 CANCEL Key 9 P AUSE Key 10 FEED Key 11 SELECT Key 12 MINUS (–) Key[...]

  • Página 66

    36 Z 4M plus and Z 6M plus User Guide Printer Basics Printer Overvie w Front Panel Keys Key Function FEED Forces the printer to feed one blank label each time the key is pressed. Printer not printing: one bl ank label immediately feeds. Printing: one blank label feeds af ter the current batch of labels is complete. P AUSE Starts and stops the print[...]

  • Página 67

    Printer Basics Printer Ov erview Z 4M plus and Z 6M plus User Guide 37 Front Panel Lights Light Status Indication POWER Off The printer is of f or no power is applied. On The printer is on. P AUSE Off Normal printer operation. On The printer has stopped all printing operations. Flashing Peel-Off Mo de, the Pause light flashes when the label is avai[...]

  • Página 68

    38 Z 4M plus and Z 6M plus User Guide Printer Basics Load Roll Media Load Roll Media Tear-Off Mode See the instructions below to load media in Tear-Off Mode: This is the default mode. The printer is set to this mode in the factory . 1. Press the printhead open lever . The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide [...]

  • Página 69

    Printer Basics Load Roll Media Z 4M plus and Z 6M plus User Guide 39 Number Description 1 Printhead Assembly 2 T ransmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Dancer 6 Label Guide 7 Printhead Open Lever 1 2 3 4 5 6 7[...]

  • Página 70

    40 Z 4M plus and Z 6M plus User Guide Printer Basics Load Roll Media Cutter Mode See the instructions below to load media in Cutter-Off Mode: Cutter Mode requires that the cutter be installed. 1. Press the printhead open lever . The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far fr om the pri[...]

  • Página 71

    Printer Basics Load Roll Media Z 4M plus and Z 6M plus User Guide 41 Number Description 1 Printhead Assembly 2 T ransmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Dancer 6 Label Guide 7 Printhead Open Lever 8 Cutter Module 9 Catch T ray 1 2 4 5 7 8 9 6 3[...]

  • Página 72

    42 Z 4M plus and Z 6M plus User Guide Printer Basics Load Roll Media Peel-Off Mode See the instructions below to load media in Peel-Off Mo de: This setting works only with the Peel-Off Option installed on the printer . An illustration of the printer with the Peel -Off Option is shown on the next page. 1. Press the printhead open lever . The printhe[...]

  • Página 73

    Printer Basics Load Roll Media Z 4M plus and Z 6M plus User Guide 43 Number Description 1 Printhead Assembly 2 T ransmissive Sensor 3 Media Supply Guide 4 Media Supply Hanger 5 Dancer 6 Media Guide 7 Printhead Open Lever 8 Peel Assembly 9 Label 10 Peel Lever 11 T ear -Off/Peel/Off Bar 2 1 3 4 5 6 7 8 9 101 11[...]

  • Página 74

    44 Z 4M plus and Z 6M plus User Guide Printer Basics Load Roll Media Liner Take-Up Mode See the instructions below to load media in Liner Take-Up Mode: The Liner T ake-up option must be installed to use this mode. The option is shown in the illustration on the next page. 1. Press the printhead open lever . The printhead assembly springs up. 2. Flip[...]

  • Página 75

    Printer Basics Load Roll Media Z 4M plus and Z 6M plus User Guide 45 15. Slide the liner into the slot (see inset) in the spindle of the liner take-up. Ensure the liner is resting against the back plate of the spindle assembly . 16. T urn the spindle assembly count erclockwise a few times to snug the liner . 17. If the printer is paused (the pause [...]

  • Página 76

    46 Z 4M plus and Z 6M plus User Guide Printer Basics Load Roll Media Liner Removal 1. Pull the liner slide toward you (see inset) until it stops (about a third of the way down the liner take-up spindle). 2. Slide the liner from the take-up spindle. Rewind Peel Mode See the instructions below to lo ad media in Rewind/Peel Mode: Refer to the illustra[...]

  • Página 77

    Printer Basics Load Roll Media Z 4M plus and Z 6M plus User Guide 47 11 . Pull down the peel lever to open the peel assembly . 12. Feed the media over the tear -off/peel-of f bar , and through the slot in the peel assembly . 13. Loosen the thumbscrew and slide out th e rewind media guide to the end of the take-up spindle. 14. Slide an empty core on[...]

  • Página 78

    48 Z 4M plus and Z 6M plus User Guide Printer Basics Load Roll Media Number Description 1 Printhead Assembly 2 T ransmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Rewind Spindle 6 Rewind Label Guide 7 Thumbscrew 8 Dancer 9 Label Guide 10 Rewind Label Spindle 11 Printhead Open Lever 12 Peel Assembly 13 Label 14 Rewind Base Assembly 15 [...]

  • Página 79

    Printer Basics Load Roll Media Z 4M plus and Z 6M plus User Guide 49 Liner Removal 1. Cut the liner between the media alignm ent spindle and the take-up spindle. 2. Rotate the take-up spindle co unterclockwise until the re wind media guide is in the 12 o’clock position. 3. Loosen the thumbscrew and slide the rewi nd media guide to the end of the [...]

  • Página 80

    50 Z 4M plus and Z 6M plus User Guide Printer Basics Load Roll Media 13. Slide an empty core onto the take-up spi ndle; wrap the media around the core and turn the take-up spindle countercloc kwise to wind up the excess material. 14. Slide the rewind media guide against th e media, and tighten the thumbscrew . 15. Close the printhead assembly . 16.[...]

  • Página 81

    Printer Basics Load Roll Media Z 4M plus and Z 6M plus User Guide 51 Number Description 1 Printhead Assembly 2 T ransmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Rewind Spindle 6 Rewind Label Guide 7 Thumbscrew 8 Dancer 9 Label Guide 10 Rewind Label Spindle 11 Printhead Open Lever 12 Rewind Base Assembl y 13 Peel Assembl y 14 Peel Le[...]

  • Página 82

    52 Z 4M plus and Z 6M plus User Guide Printer Basics Load Fanfold Media Media Removal 1. Cut the media between the media alignm ent spindle and the take-up spindle. 2. Rotate the take-up spindle co unterclockwise until the re wind media guide is in the 12 o’clock position. 3. Loosen the thumbscrew and slide out th e rewind media guide to the end [...]

  • Página 83

    Printer Basics Load Fanfo ld Media Z 4M plus and Z 6M plus User Guide 53 Number Description 1 Printhead Assembly 2 T ransmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Dancer 6 Label Guide 7 Printhead Open Lever Bottom Feed Rear Feed 3 2 1 4 5 6 7 3 2 1 4 5 6 7[...]

  • Página 84

    54 Z 4M plus and Z 6M plus User Guide Printer Basics Load the Ribbon Load the Ribbon See the instructions be low to load the ribbon: 1. T o place this spindle in the normal posit ion, firmly pull out the spindle end cap until it clicks as shown in below . 2. T o place the spindle in the low tension pos ition, firmly push in the end cap until it cli[...]

  • Página 85

    Printer Basics Load the Ri bbon Z 4M plus and Z 6M plus User Guide 55 Number Description 1 Strip Plate 2 Printhead Assembly 3 Release Knob 4 T ension Blades 5 Ribbon T ake-Up Spindle 6 Ribbon Supply Spindle 7 Ribbon Sensor 8 Printhead Open Lever 3 2 1 4 5 6 7 8[...]

  • Página 86

    56 Z 4M plus and Z 6M plus User Guide Printer Basics Load the Ribbon Remove the Ribbon 1. If the ribbon has not run out, break it betw een the strip plate and the ribbon take-up spindle. 2. While turning the ribbon take-up spindle release knob counter clockwise, squeeze the ribbon against the ribbon ta ke-up spindle tension blades. 3. When the tens[...]

  • Página 87

    Z 4M plus and Z 6M plus User Guide 57 C HAPTER 5 Configuration This chapter discusses detailed configuration settings. Content s Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Enter Setup Mo de . . . . . . . . . . . . . . . . . . . . 58 Change Passwo rd-Protecte d Parameters . . 59 Leave the Setup Mod e . . . . . . . . . . . .[...]

  • Página 88

    58 Z 4M plus and Z 6M plus User Guide Configuration Configuration Configuration After you have installed the media and ribbon, and the Power - On Self T est (POST) is complete, the front panel displays PRINTER READY . If the printer fails its POST , see T roubleshooting on page 97 . Use the front panel display and the four keys directly below it to[...]

  • Página 89

    Configuration Configurat ion Z 4M plus and Z 6M plus User Guide 59 Change Password-Protected Parameters Certain parameters are password protected by factory default. 1. Enter a four-digit password at the ENTER P ASSWORD display . MINUS ( – ) changes the selected digit position. PLUS ( + ) increases the selected digit value. After entering the pas[...]

  • Página 90

    60 Z 4M plus and Z 6M plus User Guide Configuration Configuration Leave the Setup Mode Y ou can leave the program m ode at any time by pressing SETUP/EXIT . The SA VE CHANGES display appears. There are five choices, which are described below . Pressing PLUS (+) or MINUS (–) displays other choices and pressing SELECT selects the displayed choice. [...]

  • Página 91

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 61 Configuration and Calibration Sequence Display Shows Action/Explanation PRINTER READY Normal printer operation. Set Print Parameters DARKNESS Press SELECT to make change. Adjusting Print Darkness: Press PLUS ( + ) to increase darkness. Press MINUS ( – ) to [...]

  • Página 92

    62 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence TEAR OFF Press SELECT to make change. Adjusting the T ear -off Position: Press PLUS ( + ) to increase the value, press MINUS ( – ) to decrease the value. Each press adjusts the tear -o ff position by four dot rows. Default: +0 Range: –120 to +120 Press S[...]

  • Página 93

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 63 MEDIA TYPE Press SELECT to make change. Setting Media T ype: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: Non-Continuous Selections: Non-continuous, Continuous Press SELECT to accept the change. This parameter tells the printer the typ[...]

  • Página 94

    64 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence SENSOR SELECT Press SELECT to make change. Setting the Sensor Select: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: Auto select Selections: Auto select, reflective, transmissive Press SELECT to accept the change. This parameter tells t[...]

  • Página 95

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 65 PRINT WIDTH Press SELECT to make change. Setting Print Width: Press PLUS ( + ) to increase the value, press MINUS ( – ) to decrease the value. T o change the unit of measurement, press MINUS ( – ) until the unit of measurement is active, then press PLUS ([...]

  • Página 96

    66 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence LIST IMAGES Press SELECT to select. List Images: Press PLUS (+) to print a label listing all of the available images. This selection is used to print a label that lists all of the images currently stored in the printer ’ s RAM, FLASH memory , optional EPRO[...]

  • Página 97

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 67 FORMA T CARD A B Initialize Memory Card Caution • Perform this operation only when it is necessary to erase all previously stored information from the optional memory card. Press PLUS ( + ) to bypass this function. Press SELECT to make change. If your print[...]

  • Página 98

    68 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence INIT FLASH MEM Initialize Flash Memory Caution • Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory . Press SELECT to make change. Press SETUP/EXIT to bypass this function. Press PLUS ( + ) to [...]

  • Página 99

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 69 Media and Ribbon Sens or Calibration Performing the manual calibration procedure re sets the sensitivity o f the sensors to detect the media and ribbon you are using mo re accurately . W ith the sensors at their new sensitivity , the printer then performs the[...]

  • Página 100

    70 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence CALIBRA TING PLEASE W AIT The printer automatically adjusts the scale (gain) of the signals it receives from the media and ribbon sensors based on the specific media and ribbon combination you are using. On the sensor profile, this corresponds to moving the [...]

  • Página 101

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 71 Display Shows Action/Explanation Setting Communication Parameters Communication parameters must be se t correctly for the printer to communicate with the host computer . These parameters make su re that the printer and host computer are speaking the same lang[...]

  • Página 102

    72 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence DA T A BITS Setting Data Bits: Press the INCREMENT (+) or DECREMENT (–) key to display other choices. Default: 7-bits Selections: 7-bits, 8-bits The data bits of the printer must match the data bits of the host computer for accurate comm unications to take[...]

  • Página 103

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 73 PROTOCOL Press SELECT to make change. Setting Protocol: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: None Selections: None, Zebra, ACK_NACK Press SELECT to accept the change. Protocol is a type of erro r checking system. Depending on t[...]

  • Página 104

    74 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence COMMUNICA TIONS Press SELECT to make change. Setting Communications Mode: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: Normal mode Selections: Normal mode, diagnostics Press SELECT to accept the change. The communication diagnostics m[...]

  • Página 105

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 75 Selecting Prefix and Delimiter Characters Prefix and delimiter charact ers are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer . The printer uses the last prefix and de limiter characters sent to it, whether from a ZPL II instruction[...]

  • Página 106

    76 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence DELIMITER CHAR Press SELECT to make change. Delimiter Character: Press MINUS ( – ) to move to the next digit position, press PLUS ( + ) to increase the value of the digit. Default: 2C (comma) Range: 00 to FF Press SELECT to accept the change. The delimiter[...]

  • Página 107

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 77 Power-Up and Head Close Parameters MEDIA POWER UP Press SELECT to make change. Media Power Up: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: Calibration Selections: Calibration, length, no motion, and feed Press SELECT to accept the cha[...]

  • Página 108

    78 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence Label Positioning Parameters BACKFEED Press SELECT to make change. Backfeed Sequence: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: Default (90%) Selections: Default, after , befo re, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, off Press S[...]

  • Página 109

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 79 LEFT POSITION Press SELECT to make change. Adjusting Left Position: Press MINUS (–) to move to the next position, press PLUS ( + ) to change between + and to increase the value of the digit. The displayed value represents dots. Default: 0000 Range: –9999 [...]

  • Página 110

    80 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence FORMA T CONVER T Press SELECT to make change. Note • The Format Convert setting is used when upgrading from a printer of lower resolution to a printer of higher resolution and the user does not wish to modify their formats. Example: If your original format[...]

  • Página 111

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 81 P ASSWORD LEVEL Press SELECT to make change. Password Level: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: Selected items Selections: Selected items, all items Press SELECT to accept the change. This parameter allows you to select wheth[...]

  • Página 112

    82 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence IP ADDRESS* Press SELECT to make change. IP Address: Press MINUS ( – ) to move to the next digit position, press PLUS ( + ) to increase the value of the digit. This parameter allows you to select the IP address if permanent was chosen in IP RESOLUTION. (If[...]

  • Página 113

    Configuration Configuration and Calibration Sequence Z 4M plus and Z 6M plus User Guide 83 LANGUAGE Press SELECT to make change. Selecting the Display Language: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: English Selections: English, Spanish, French , German, Italian, Norwegian, Portuguese, Swedish, Danish, Spanish 2, Dutch[...]

  • Página 114

    84 Z 4M plus and Z 6M plus User Guide Configuration Configuration and Calibrat ion Sequence SA VE SETTINGS Save Settings: Press PLUS ( + ) or MINUS ( – ) to display other choices. Default: Permanent Selections: Permanent, temporary , cancel, load defaults, load last save Press SELECT to accept the change. This display appears when you attempt to [...]

  • Página 115

    Z 4M plus and Z 6M plus User Guide 85 C HAPTER 6 Routine Care and Adjustments This chapter discusses printer cleaning and minor adjustments. Content s Cleaning Procedures . . . . . . . . . . . . . . . . . . . . 86 Clean the Exterior . . . . . . . . . . . . . . . . . . . . 87 Clean the Interior . . . . . . . . . . . . . . . . . . . . . 87 Clean the [...]

  • Página 116

    86 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Cleaning Procedures Specific cleaning procedures are provided on the following pages. Below is a recommended cleaning schedule. . Area Method Interval Printhead Solvent* Direct Thermal Mode: After every roll of media (or 500 feet of fanfold media). Thermal T ra[...]

  • Página 117

    87 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Clean the Exterior The exterior surfaces of the printer may be cleaned with a lint- free cloth. Do not use harsh or abrasive cleaning agents or solvents . If necessary , a mild deterg ent or desktop cleaner may be used sparingly . Clean the Interior Remove any [...]

  • Página 118

    88 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es To clean the printhead, refer to the open printhead illustration on the next page an d follow these steps: 1. Open the printhead assembly . 2. Remove the media and ribbon. 3. Using the Preventive Maintenance Kit (Zeb ra part number 47362) or a solution of 90% I[...]

  • Página 119

    89 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Clean the Sensors Brush or vacuum any accumulate d paper lint and dust away from the printer sensors. Refer to the illustration above. The refl ective sensor , transmissi ve sensor , and ribbon sensor should be cleaned on a regular basis to ensure prope r opera[...]

  • Página 120

    90 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Clean the Rewind Option The Rewind option is required. Refer to the illustrati on on next page and perform the following procedure if adhesive buildu p begins to affect peel performance. 1. Open the printhead assembly . 2. Close the peel assembly to prevent be [...]

  • Página 121

    91 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Number Description 1 Printhead Assembly 2 T ear -Off/Peel-Of f Bar 3 Pinch Roller 4 Peel Assembly 1 2 3 4[...]

  • Página 122

    92 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Clean the Peel-Off Assembly The Peel-Off option is required. Refer to the illustration on the previous page and perform the following procedure if adhesive buildup begins to affect peel- off performance. 1. Open the printhead assembly . 2. Close the peel assemb[...]

  • Página 123

    93 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Clean the Cutter Module Cutter option required. Refer to the illustration on the next page an d the procedures below to clean adhesive off of the upper and lower cutt er blades: 1. Remove the cutter shield by removi ng the thumbscrew and lock washer . 2. Using [...]

  • Página 124

    94 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Lubrication No lubrication is needed for this printer . Number Description 1 Thumbscrew and Lock W asher 2 Cutter Shield 3 Upper Cutter Blade 4 Lower Cutter Blade 2 4 3 1 5[...]

  • Página 125

    95 Z 4M plus and Z 6M plus User Guide Routine Care and Adjustment s Cleaning Procedur es Fuse Replacement A user -replaceable AC power fuse is locate d just below the AC power switch at the rear of the printer . The replacement fuse is a 5 × 20 mm fast blow style rated at 5 Amp/ 250 V AC. Perform the following proced ure to replace the fuse: 1. T [...]

  • Página 126

    96 Z 4M plus and Z 6M plus User Guid e Routine Care and Adjustment s Cleaning Procedur es[...]

  • Página 127

    Z 4M plus and Z 6M plus User Guide 97 C HAPTER 7 Troubleshooting This chapter discusses typical probl ems and their probable solutions. Content LCD Error Conditions and W arnings . . . . . . . . 98 Error Cond itions . . . . . . . . . . . . . . . . . . . . . 98 Wa r n i n g s . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Print Quality Prob[...]

  • Página 128

    98 Z 4M plus and Z 6M plus User Guide T roubleshooting LCD Error Conditio ns and W arnings LCD Error Conditions and Warnings The LCD displays error condition messages and warnings if the printer detects a problem. The messages, along with their causes and solutions, are listed below . Error Conditions Error condition — RIBBON OUT Error condition [...]

  • Página 129

    T roubleshoot ing LCD Error Conditions and W arnings Z 4M plus and Z 6M plus User Guide 99 Error condition — PAPER OUT Problem Solution The media is not loaded or loaded incorrectly . Reload the media. See Load Roll M edia beginning on page 38 . The media sensor is not positioned properly . Check the position of the reflective sensor . See Positi[...]

  • Página 130

    100 Z 4M plus and Z 6M plus User Guide T roubleshooting LCD Error Conditio ns and W arnings Error condition — HEAD OPEN Problem Solution The printhead is not fully closed. Close the printhead. The ribbon is loaded incorrectly; it is covering the head open sensor . Correctly align the ribbon with the guide mark on the strip plate before closing th[...]

  • Página 131

    T roubleshoot ing LCD Error Conditions and W arnings Z 4M plus and Z 6M plus User Guide 101 Warnings Warning — HEAD OVER TEMP Warning — HEAD UNDER TEMP Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool. Problem Solution The printhead is over temperature. Allow the printer to cool. Printing automatically re[...]

  • Página 132

    102 Z 4M plus and Z 6M plus User Guide T roubleshooting LCD Error Conditio ns and W arnings Warning — CUTTER JAM OUT OF MEMORY* Caution • Cutter blade is sharp. Use caution when cleaning. Do not rub the blade with your fingers. Problem Solution Cutter blade is in the media path. T urn off the printer power and unplug the printer . Inspect the c[...]

  • Página 133

    T roubleshoot ing Print Quality Problems Z 4M plus and Z 6M plus User Guide 103 Print Quality Problems General print quality issues Gray lines on blank labels with no consistent pattern Light, consistent vertical line s running through all labels Problem Solution Y ou are using an incorrect media and ribbon combination for your application. Consult[...]

  • Página 134

    104 Z 4M plus and Z 6M plus User Guide T roubleshooting Print Quality Problems Intermittent creases on the left and right edges of the label Wrinkled ribbon Problem Solution There is too much pressure on the printhead. Reduce the printhead pressure. See Set Printhead Pressure on page 17 . Problem Solution The ribbon is not loaded correctly . Load t[...]

  • Página 135

    T roubleshoot ing Print Quality Problems Z 4M plus and Z 6M plus User Guide 105 Calibration Problem Solution Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. Adjust the reflective sensor position. See page 26 . Set the printer for the correct media type. See page 63 . Ensure that the medi a guides are p[...]

  • Página 136

    106 Z 4M plus and Z 6M plus User Guide T roubleshooting Print Quality Problems Communication Problems Data light does not flash when a label format is sent. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label after a label is sent to th e printer . A label format was sent to the printer but not recogn[...]

  • Página 137

    T roubleshoot ing Print Quality Problems Z 4M plus and Z 6M plus User Guide 107 Problem Solution The prefix and delimiter characters set in the printer do not match the ones in the label format. V erify the prefix and delimiter characters. See page 75 . Incorrect data is being sent to the printer . Check the communication settings on the computer .[...]

  • Página 138

    108 Z 4M plus and Z 6M plus User Guide T roubleshooting Printer Diagnostics Printer Diagnostics Power-On Self Test A Power -On Self T est (POST) is performed automatically each time the printer is turned on. During this test sequence, the front panel light s and liquid crystal display (LCD) monitor the progre ss of the POST . If the printe r fails [...]

  • Página 139

    T roubleshoot ing Printer Diagnostics Z 4M plus and Z 6M plus User Guide 109 Cancel Self Test This self test prints a listi ng of the configurati on parameters currently stored in the printer ’ s memory . See the labels below . Depending on the options ordered, your label may look different. Perform the following procedure to comple te the Cancel[...]

  • Página 140

    11 0 Z 4M plus and Z 6M plus User Guid e T roubleshooting Printer Diagnostics Pause Self Test This self test can be us ed to provide the test labels required when ma king adjustments to the printer ’ s mechanical as semblies. See the sample printout at right. Perform the following procedure to complete the Pause Self Test: 1. T urn the printer Of[...]

  • Página 141

    T roubleshoot ing Printer Diagnostics Z 4M plus and Z 6M plus User Guide 1 1 1 Feed Self Test See the illustration at right. Perform the following procedure to complete the Feed Self Test: 1. T urn the printer Of f ( O ). 2. Press and hold FEED while turning the printer On ( l ). 3. Release FEED after the DA T A light turns off (approximately five [...]

  • Página 142

    11 2 Z 4M plus and Z 6M plus User Guid e T roubleshooting Printer Diagnostics Communications Diagnostics Test This test is controlled from the front panel display . See page 75 . A typical printout from this test is shown in below . T urn the printer Of f ( O ) to exit this self test. Loading Factory Defaults Perform the following procedure to load[...]

  • Página 143

    Z 4M plus and Z 6M plus User Guide 1 13 C HAPTER 8 Specifications This chapter contains all need ed specifications on the Z 4M plus and Z 6M plus printers. Content s General S pecifications . . . . . . . . . . . . . . . . . . 1 14 Printing S pecifications . . . . . . . . . . . . . . . . . . 1 15 Media S pecification s . . . . . . . . . . . . . . . [...]

  • Página 144

    11 4 Z 4M plus and Z 6M plus User Guid e Speci fications General S pecifications General Specifications General Specification s Z4Mplus Z6Mplus Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.9 in. 277 mm 13.4 in. 341 mm Depth 18.7 in. 475 mm 18. 7 in. 475 mm W eight (without options ) 32.4 lbs. 14.7 kg 34. 7 lbs. 16 kg Electrical 90-265 V AC, 48-[...]

  • Página 145

    Specificatio ns Printing S pecifications Z 4M plus and Z 6M plus User Guide 1 15 Printing Specifications Printing Specifications Z4Mplus Z6Mplus Print resolution 203 dots/inch 8 dots/mm 203 dots/inch 8 dots/mm 300 dots/inch 12 dots/mm 300 dots/inch 12 dots/mm Dot size (width x length) 203 dpi 0.00492 in. x 0.00492 in. 0.125 mm x 0.125 mm 0.00492 in[...]

  • Página 146

    11 6 Z 4M plus and Z 6M plus User Guid e Speci fications Media S pecificatio ns Media Specifications Media Specifica tions Z4Mplus Z6Mplus Label length Minimum T ear -off 0.5 in. 13 mm 0.5 in. 13 mm Peel-off 1 in. 25.4 mm 1 in. 25.4 mm Rewind 0.5 in. 13 mm 0.5 in. 13 mm Cutter 1 in. 25.4 mm 1.5 in. 38.1 mm Maximum 39 in. 991 mm 39 in. 991 mm Label [...]

  • Página 147

    Specificatio ns Media S pecificat ions Z 4M plus and Z 6M plus User Guide 1 17 Black mark dimensions V e rtical length 0.98 in. to 0.453 in. 2.5 to 11 . 5 mm 0.98 in. to 0.453 in. 2.5 to 11 . 5 m m Horizontal width > 0.37 in. > 9.5 mm > 0.37 in. > 9.5 mm Location within 0.40 in. (1 mm) of inside media edge May also be centered from 0.23[...]

  • Página 148

    11 8 Z 4M plus and Z 6M plus User Guid e Speci fications Ribbon S pecifications Ribbon Specifications Ribbon Specifications Z4Mplus Z6Mplus Ribbon must be wound with the coated side out Ribbon width (Zebra rec ommends using ribbon at least as wide as th e media to pr otect the printhead f rom wear .) Minimum >1 in. 25.4 mm >2 in. 60 mm Maximu[...]

  • Página 149

    Specificatio ns Options Z 4M plus and Z 6M plus User Guide 1 19 Options Z4Mplus Z6Mplus • Cutter • Cutter • Peel-of f • Peel-off • Liner take-up • Not A vailable • PCMCIA card socket (supports Zebra Rapid Flash and A T A formats) • PCMCIA card socket (supports Zebra Rapid Flash and A T A formats) • Linear Memory Card (Zebra Rapid [...]

  • Página 150

    120 Z 4M plus and Z 6M plus User Guide Speci fications Zebra Programmin g Language (ZPL II) Zebra Programming Language (ZPL II) Z4M/Z6Mplus ZPL II Features • Downloadable graphics (with data compression) • Programmable quantity with print pause • Bit image data transfer and printing, mixed text/graphics • Communicates in printable ASCII cha[...]

  • Página 151

    Specificatio ns Bar codes Z 4M plus and Z 6M plus User Guide 121 Bar codes Z4M/Z6Mplus Bar Code Features Code 1 1 LOGMARS Code 39 (supports ratios of 2:1 to 3:1) Plessey Code 49 (2-dimensional bar c ode) EAN-8, EAN-13, EAN EXTENSIONS Code 93 UPC-A, UPC-E, UPC EXTENSIONS Code 128 (supports ser ialization in all subsets and UCC case codes) MSI Codaba[...]

  • Página 152

    122 Z 4M plus and Z 6M plus User Guide Speci fications AC Power Cord AC Power Cord Power Line Cord Specifications • The overall length must be less than 9.8 ft. (3.0 m). • It must be rated for at least 5A, 250 V AC. • The chassis ground (earth) MUST be conne cted to ensure safety and reduce electromagnetic interference. The ground c onnection[...]

  • Página 153

    Z 4M plus and Z 6M plus User Guide 123 A PPENDIX A DB-9 Connectors This appendix discusses the Serial Port connections and adaptors. Content Printer Interfa ce T ec hnical Informa tion . . . . . 124 Serial Data Comm unications . . . . . . . . . . . 124 Cable S pecifications . . . . . . . . . . . . . . . . . 124[...]

  • Página 154

    124 Z 4M plus and Z 6M plus User Guide DB-9 Connectors Printer Inte rface T e chnical Inform ation Printer Interface Technical Information Serial Data Communications Hardware Control Si gnal D escriptions For all RS-232 input and output signals, the Z4Mplus and Z6Mplus printers follow both the Electronics I ndustries Association (EIA) RS -232 and t[...]

  • Página 155

    DB-9 Connectors Printer Interface T echni cal Information Z 4M plus and Z 6M plus User Guide 125 The T able below shows the pin configuration a nd function of the rear panel serial data connector on the printer . Pin Number Name Description 1 — Not connected 2 RXD Receive data—data input to printer 3 TXD T ransmit data—data output from printe[...]

  • Página 156

    126 Z 4M plus and Z 6M plus User Guide DB-9 Connectors Printer Inte rface T e chnical Inform ation RS-232 Interf ace Connections The printer is configured as Data T ermin al Equipment (DTE). Th e illustration below shows the internal connections of the printer ’ s RS-232 connector . Note • The cable used to connect the printer to a computer mus[...]

  • Página 157

    DB-9 Connectors Printer Interface T echni cal Information Z 4M plus and Z 6M plus User Guide 127 When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, u se a standard RS-232 (straight-through) interface cable. Figure 45 illustrates th e connections required for this cable. DTE (Printer) DCE (M[...]

  • Página 158

    128 Z 4M plus and Z 6M plus User Guide DB-9 Connectors Printer Inte rface T e chnical Inform ation RS-232 Interconnections Using a DB-25 Cable T o connect the printer ’ s RS-232 DB-9 inte rface to a DB-25 connector , an interface adapter is required (Zebra part number 331 38). A generic DB-25 adapter may also be used, however , the +5 VDC signal [...]

  • Página 159

    DB-9 Connectors Printer Interface T echni cal Information Z 4M plus and Z 6M plus User Guide 129 RS-422/RS-485 Interconnections T o connect the printer ’ s RS-232 DB-9 interface to a host computer through an RS-422 or an RS-485 interface, an interface ad apter is required (Zebra part number 33130). The illustration below shows the required cable [...]

  • Página 160

    130 Z 4M plus and Z 6M plus User Guide DB-9 Connectors Printer Inte rface T e chnical Inform ation[...]

  • Página 161

    Z 4M plus and Z 6M plus User Guide 131 A PPENDIX B Parallel Data Port This appendix discusses the para llel data port and connections. Content s Parallel Data Port . . . . . . . . . . . . . . . . . . . . . 132 Parallel Interface . . . . . . . . . . . . . . . . . . . . 132 Parallel Port In terconnections . . . . . . . . . . 132[...]

  • Página 162

    132 Z 4M plus and Z 6M plus User Guide Parallel Dat a Port Parallel Data Port Parallel Data Port Parallel Interface The 8-bit parallel data interface s upports IEEE 1284 bi-directional parallel communications in nibble mode. The parallel interf ace provides a means of communication that is typica lly faster than the previously mentioned s erial int[...]

  • Página 163

    Parallel Dat a Port Parallel Data Port Z 4M plus and Z 6M plus User Guide 133 36-Pin Connectors Description 1 nStrobe/HostClk 2 to 9 Data Bits 1 to 8 10 nACK/PtrClk 1 1 Busy/PtrBusy 12 PError/ACKDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not used 16 and 17 Ground 18 +5V @ 750 mA The maximum current draw may be limited by option configuration. 1[...]

  • Página 164

    134 Z 4M plus and Z 6M plus User Guide Parallel Dat a Port Parallel Data Port[...]

  • Página 165

    Z 4M plus and Z 6M plus User Guide 135 A PPENDIX C Memory Cards This appendix discusses the field availa ble memory cards and their installation. Content s Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . 136 PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . 136[...]

  • Página 166

    136 Z 4M plus and Z 6M plus User Guide Memory Cards Memory Cards Memory Cards PCMCIA Card See the instructions below to in stall the Type I or Type II compliant PCMCIA card: Install the PCMCIA Card Refer to illustration on next page. 1. Remove the PCMCIA card shield from the rear of the printer . 2. Insert the PCMCIA card, with the notch UP , into [...]

  • Página 167

    Memory Cards Memory Cards Z 4M plus and Z 6M plus User Guide 137 Note • Initialization of the PCMCIA card ma y take a few minutes; the Pause LED flashes while the card initializes. If the card is already initia lized, the Pause LED flashes only once or twice. T o verify that the card has su ccessfully initialized, print a configuration label and [...]

  • Página 168

    138 Z 4M plus and Z 6M plus User Guide Memory Cards Memory Cards[...]

  • Página 169

    Z 4M plus and Z 6M plus User Guide 139 A PPENDIX D Extend Printhead Life This appendix discusses the processes needed to extend the life of the printhead. Content Extend the L ife of Y our Print head with Save-a-Printhead Cle aning Film . . . . . . . . . . 140 Recommended for all Zebra printers . . . . . 140 Use Save-a-Printhead Cleaning Film . . .[...]

  • Página 170

    140 Z 4M plus and Z 6M plus User Guide Extend Printhead Life Extend the Li fe of Y our Pr inthead with Save-a-Printhe ad Cleaning Film Extend the Life of Your Printhead with Save-a-Printhead Cleaning Film Recommended for all Zebra printers Challenge The printhead is the most critical compone nt in your printer , and possibly the most delicate. It i[...]

  • Página 171

    Extend Printhead Life Extend the Life of Y our Printhead with Save-a-Printhe ad Cleaning Film Z 4M plus and Z 6M plus User Guide 141 Preventive Maintenance For optimum performance, clean the printhead regularly . T ake care when handling or cleaning the printhead by removing any je welry that may scratch it, and use a grounding strap or anti-static[...]

  • Página 172

    142 Z 4M plus and Z 6M plus User Guide Extend Printhead Life Extend the Li fe of Y our Pr inthead with Save-a-Printhe ad Cleaning Film Ribbon Backcoating and Buildup: Printhead contamination from direct thermal labels or thermal transfer ribbon may oc cur in applications requiring high burn settings, high head pressure , high speed, or high volume.[...]

  • Página 173

    Extend Printhead Life Extend the Life of Y our Printhead with Save-a-Printhe ad Cleaning Film Z 4M plus and Z 6M plus User Guide 143 Use Save-a-Printhead Cleaning Film 1. Open the media cover . 2. Open the printhead, remove labels and ribbon from the print mechanism. 3. Clean the printhead per recommende d preventive maintenance procedures. 4. Posi[...]

  • Página 174

    144 Z 4M plus and Z 6M plus User Guide Extend Printhead Life Extend the Li fe of Y our Pr inthead with Save-a-Printhe ad Cleaning Film How to Order Cleaning Film Kits There are five kits to accom modate printers with diff er ent print widths. Each kit contains three 10 in. (254 mm) long strips of film. Reference the following table to order the app[...]

  • Página 175

    Z 4M plus and Z 6M plus User Guide Index-1 Index A About this Document xxvii AC Power Cord Specifications, 122 Adjustments Printhead Pressure, 16 Reflective Sensor , 26 Auto Calibration, 28 B Bar Codes, 121 C Cabling Requirements, 32 Calibrating the Printer , 7 Cleaning Cutter Module, 93 Power Peel/Rewind Module, 90 Printhead and Platen Roller , 87[...]

  • Página 176

    Index Index-2 Z 4M plus and Z 6M plus User Guide G General Specifications, 11 4 H Hardware Control Signal Descriptions, 124 I Interconnections Parallel Port, 132 RS-232, 125–128 RS-422, 129 RS-485, 129 Interfaces Parallel, 132 Printer , 124–132 System, 30 L LCD Error Conditions and W arnings, 98 Liner Removal, 46, 49 Liner T ake-up Mode, 44 Lub[...]

  • Página 177

    Index Z 4M plus and Z 6M plus User Guide Index-3 S Save-a-Printhead Cleaning Film 142–144 Self T ests CANCEL Key , 109 Communications Diagnostics, 11 2 FEED Key , 111 P AUSE Key , 11 0 Serial Data Communications, 124 Serial Data Port, 124–129 Specifications AC Power Cord, 122 Bar Codes, 121 General, 11 4 Media, 11 6 Options, 11 8 Printing, 11 5[...]

  • Página 178

    Index Index-4 Z 4M plus and Z 6M plus User Guide[...]