Zebra TLP2824 Plus manual

Use r Gu ide Ze bra TLP 28 2 4 Plus™ De sk t op Ther mal Prin t e r[...]

ii 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 © 2009 ZI H Corp. T he copyrights i n t his manu al and the software a nd/or f ir mware in the labe l pri nter described t he r e in are owne d by ZIH C or p. Unauthorized r e pr oduc ti on of this manu a l or t he sof tware a nd/ or f irmware in the label printer may res ult in impr[...]

ii i 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A FCC Com plia nce Statem en t Th is devi c e co m p lies w i th P a rt 1 5 rules. Op e ra tion is s u b ject to the f ollow in g two condit ions : 1. Th is devi c e may n o t c a u se harm fu l in te rfer e n ce, and 2. Thi s d ev ic e m ust a cce pt a ny int erfe ren ce r e cei v ed[...]

iv 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 No t es • __ _________________________________________________________________ _________ _________________________________________________________________ _________ _________________________________________________________________ _________ __________________________________________[...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Ab out Th is D ocu ment Th i s sec tio n p rov ide s yo u w ith c o nta c t i nfo rma ti o n, do cum en t s tr uct u re a nd or gani zat io n, a n d add itiona l re fe re n c e do c um e n ts. C ont ents Who S houl d U s e Th is Do cum ent . . . . . . . . . . . . . . . . . . . . . . . . [...]

Abo ut Thi s Doc ume nt Who Should Use This Document vi 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Wh o Sho uld U se This Documen t Thi s Us er Gu i de i s i nte nd ed f or u se by an y p ers o n who n eed s t o op erat e or t o tr ou bles hoot p ro b lems with th e p rin te r. Ho w T h is Do cu m ent Is Or ganize d Th e Use r Gu[...]

vi i About This Document Cont acts 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Cont a c t s T ec hn i cal S up po r t v ia t he I nt e rne t i s ava i la bl e 24 ho ur s pe r da y , 3 65 d ays pe r ye ar. We b S i te: www .ze bra. com E - mai l B ack T echnical Libr ary: • E - mai l add r es s: em b@z eb ra.co m • S ubje ct l [...]

Abo ut Thi s Doc ume nt Document Conventions vi ii 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Do cumen t Con ventio ns Th e fo llow ing c o n v e ntio ns a re u s ed th ro u g h o u t th i s d o c u me nt to co nvey c e rtain in forma tion. Al te r n ate C ol or (o n line o nly) C ross -refer enc es c onta in h o t lin k s to oth[...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Co nt en ts A bo ut T his Doc um ent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Who Sho u ld Us e Th is D o cu m e nt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v i H o w Thi s Doc ument Is [...]

x 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Modes of Pri nting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Print Me d ia T ypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 D e termini ng Th er[...]

xi 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 6 • T r oub le sh ooti ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 3 S tat us Lig ht Des c ri pti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 4 S tat us Lig ht Erro r R[...]

xi i 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 No t es • __ _________________________________________________________________ _________ _________________________________________________________________ _________ _________________________________________________________________ _________ ________________________________________[...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 1 I ntr odu ct i on Th i s sec tio n des c ri be s wh a t y o u get in y ou r sh ip pi n g bo x a nd pro vid es a n o ve rvie w of pr i nte r feat u res. T his in clu des pro ced ure s tha t de scri be h ow t o o pen an d clos e the pri n t er a nd r ep ort an y p rob l ems . C ont ents [...]

I n tr o du c ti on TLP 2824 Plus™ Thermal Printers 2 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 T L P 282 4 Plus™ The r m al P ri n te rs Th e Z e b ra TL P 2 8 2 4 P lu s ™ m ode l is th e b e st in c la ss des k to p th e rma l printe r w i th the wid e st ran ge of fe at ure s . Th e T L P 28 24 P lus™ p r i n t er p [...]

3 Introduction What’ s in the Box? 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Wh at’ s in the B o x? S a v e the ca rton an d all pa cking mat e ria ls in ca s e you n e ed to s hip or s t ore the prin ter l ater . Afte r unpa ckin g , m a ke sure yo u h a ve all pa rts. F ollow th e pro c e d u re s fo r insp e ctin g the p [...]

I n tr o du c ti on What’s in the Box? 4 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Y our Printer Opening the pr inte r T o acce ss th e me d ia c om partm e nt, y o u mus t o p e n the prin ter . P u ll the rele as e latc hes to wards yo u a nd li ft t he co ver . Che ck th e m ed ia co mp art me nt fo r loo se o r d ama ged c[...]

5 Introduction What’ s in the Box? 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A P ri nter Feature s Sensor P eel B ar Pl at en R o lle r Pri nt hea d Bl ack- Li ne Sensor Rib b on M o ti on Se ns or Med ia Gu ides Hea d-U p S e n s or (i nsid e) Pi nc h R ol ler Di spen ser Door (o p en) Ta ke U p Sp i nd le s Supply Sp indles Di[...]

I n tr o du c ti on What’s in the Box? 6 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Medi a C utte r (Op ti o n)[...]

7 Introduction What’ s in the Box? 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Opera tor Controls Po we r Sw i t c h P re ss t h e rea r o f t h e sw itch t o tur n ON or fr o nt o f th e sw itch to tu rn OF F th e p rint e r . Re s e t Butt on (hidde n) Us e a op e ne d pap e r c lip a s a pro b e to pr ess th e h id d e n r e [...]

I n tr o du c ti on What’s in the Box? 8 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Feed Butt on • T ap th e F e ed butto n o n ce to fo rce th e pr in t e r to fee d one b lank la b el. • P ress the Fee d butto n t o take th e pr in ter o u t o f a “pa u se ” cond ition. Th e p rin te r is put in to “p aus e” b y e[...]

9 Introduction What’ s in the Box? 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Closing th e prin ter 1. T o low e r th e to p cover , f irs t pres s t he t o p co v er’ s la tc h ing stan d to ward s t h e cent e r o f th e p rin t er . Gen tly s win g the top c o v e r down ont o the pri nter ’ s base . 2. P re ss d o wn o [...]

I n tr o du c ti on What’s in the Box? 10 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 P ri nter Storage and Prolonge d Inacti vity • I f you a re n ot pla c in g th e prin ter in to immed ia t e o p er ation , repa c k a g e it usin g the o rig inal pa c ki n g m a t eri a ls . • S to rag e T e mp e r at u re Ra ng e : –4 [...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 2 Ge ttin g S t arted Th is sectio n des cribes h o w to set u p yo ur pr in ter for th e first tim e and use th e mo st c o mmon op erat in g pr oc edu res for lo ad in g med i a. C ont ents At tachi ng P ower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Get tin g S t ar ted Attaching Power 12 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 At t aching P o wer 1. M a k e su re th e p rinter ’ s powe r s witc h is in t h e O F F p o sitio n (0). 2. In se rt the AC power cord in to th e pow e r suppl y . 3. Plu g th e o the r en d o f t he co rd in to a n app r op ri ate A C el ec tri[...]

13 Getting St arted Loading Roll Media 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Lo a di n g R o l l M e di a W hen y ou l oa d m edi a , y ou mu st pl a c e t h e r o l l on t o t h e m e di a ha ng er s. Y o u mus t us e the co rr e c t m e dia for th e ty pe of pr i nti n g y ou re q uir e . P rep ari n g Me d ia Wh ether yo [...]

Get tin g S t ar ted Loading Roll Media 14 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Pla cin g the Rol l in th e Me di a Comp a rtm e nt 1. Op e n the p rin ter . Remem b e r that you ne e d to pu ll t h e r ele a se latc h le vers t owa rd the fron t o f th e p rin ter . 2. Ch e ck t h e c or e o f the med ia ro ll and a djust [...]

15 Getting St arted Loading Roll Media 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 3. O p en the medi a g uid es w ide r t h a n the me di a wi d th. T urn t he m e dia gu id e’ s th um b whe e l to wa rd s the r e a r o f th e p rinter to o p e n th e guid es wider .[...]

Get tin g S t ar ted Loading Roll Media 16 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 4. Op e n the m e di a ro ll holder s. P ul l the m e di a gui des ope n with y o u r fre e h and and p la ce the me dia roll on th e ro ll holder s and re lease the g u id es . Orie nt t he medi a rol l s o tha t its p rin t in g surface w i ll[...]

17 Getting St arted Loading Roll Media 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 5. P u ll th e me dia so that it e x ten ds out of th e fro nt o f th e p rin t e r . V er ify the roll tu rns freely . Th e roll m u st not s it in th e b o t tom of th e media c o mpa rtment. V erify t hat m e dia ’ s prin ting su rfa ce i s fac[...]

Get tin g S t ar ted Loading Roll Media 18 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 7. Ad just th e m e d ia gu id e s so that the bo th s ide s of th e me d i a ar e jus t to uc hi n g t h e i n si de of th e gui des . T urn the med ia g uide ’ s th umb wh eel to wa rd s th e fro n t of the prin ter t o m a d e the guides ti[...]

19 Getting St arted Loading T ransfer Ribbon 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A L o ad in g T rans fer R ibbon T ran s fer r ib bo ns com e in sev era l vari e tie s an d i n s o me cas es c olor s t o m atch y our ap pli cati o n n ee d s. Z ebr a bra n d tr a nsf er ri bb on s a r e spe c if ic a l l y de s ig ne d fo r[...]

Get tin g S t ar ted Loading Transfer Ribbon 20 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 2. F irst sli de the ribbon roll onto the righ t hand s u p p ly sp indle . P u sh th e ri ght sp indle in a n d sw ing the l e ft side o f the ri bbon ro ll ont o the l e ft s id e ribbon sp indle . Rotate t he rib b o n rol l o n th e lef[...]

21 Getting St arted Loading T ransfer Ribbon 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 3. P la ce an e m p ty r ibbon core on p r inter ’ s tak e-up sp indle s. Ro tate th e ribbo n c o re u nt il the n o tch es align a nd lo c k in to th e le ft s i de of the ta k e- up hu b . Y o u can f ind y ou r f ir st ri bb on tak e -up[...]

Get tin g S t ar ted Loading Transfer Ribbon 22 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 5. Ro tate t h e th u mb wh e e l on th e le ft side o f th e ribbo n fra me by t he sup p ly spindl e u n ti l th e rib b o n is pu lled ti g h t acr o ss th e prin th e a d. 6. V eri fy t h at t h e me di a i s l oa ded an d read y to p r[...]

23 Getting St arted P rinting a T est (Printer Configuration) Label 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A P ri n ti ng a T est (Prin ter C o n fig uratio n) L ab el Bef o re y ou co n n ec t th e p rin t er to y ou r com p ute r , ma k e s ur e t hat the prin ter is in p ro p e r w o rki n g o rde r . Y o u can do th is by p[...]

Get tin g S t ar ted Connecting the Printer to the Computer 24 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Co nn ectin g t he P r in t er to th e Com puter T he Ze br a 28 24 P lus pr i nt e r s s u pp ort a va r ie t y o f i nt e r fa ce op t io ns an d c on f i gu ra t io ns . T he se inc l ude : Un i versal S e ri a l Bus (USB)[...]

25 Getting St arted Connecting the Printer to the Computer 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A USB I nte rfac e Req u ir eme nts Un ivers a l S e ri a l Bu s (v e rsio n 2.0 co m plian t) prov ides a fa st int e rfa ce th a t is c o mpa tible wi th y o u r e x istin g P C ha rd w are . USB’ s “plug a n d p lay ” des [...]

Get tin g S t ar ted Connecting the Printer to the Computer 26 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Seri al Co mmu n ic ati on s Th e req ui re d c abl e mus t h a v e a n ine -pi n “ D” ty pe (D B -9P ) ma le co nn e c to r on on e end , wh ic h is p lu gged in to th e ma ting (D B-9S) se ria l por t lo ca te d on the [...]

27 Getting St arted Connecting the Printer to the Computer 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A EP L Y Co m m a nd Use t h e seri al p ort s et up ( Y ) comm a n d to c h a n g e the commu ni c atio ns set tin g s on th e pr inter . 1 . W i th th e host c omp u ter set at t h e s am e co m m unic a t ions s e tti ngs as the[...]

Get tin g S t ar ted Connecting the Printer to the Computer 28 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Par a llel Po r t The requ i red ca bl e m ust h av e a t wen t y-fi ve pin “D ” t ype (DB -25 P) mal e con ne ct or an d a “C entro nics” on th e pr in t e r c o n n e ctor (I EEE 1 2 8 4 A-C p ar a l le l i nterfa c[...]

29 Getting St arted Connecting the Printer to the Computer 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Eth e rnet Th e pr inter re quire s UTP RJ4 5 Etherne t c a b l e ra ted CA T -5 o r bette r . F or m ore i nfo rma tio n o n co nfi gu ri ng yo ur pr i nte r t o ru n on a c ompa ti b le E the rne t b as e d n et wo rk , s ee th[...]

Get tin g S t ar ted Connecting the Printer to the Computer 30 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 I n stal l i n g Pr i n te r Dr iv e rs and C om mu n ic at i ng wi th t h e P r int er Zeb ra pr ovides t he Zebr a S e t up U til ities (Z SU); a sui te o f Z e b ra p rint e r dri vers , u tiliti e s, a n d com munic a ti [...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 3 Pri nt O p er at i on s Th i s sec tio n pro vi de s m e dia an d p rint h and ling , f o nt a nd la ng uage su p po rt, a nd the set u p o f les s commo n prin ter config u ra tions. C ont ents Dete rm in in g Pri nte r Co nf igura tio n . . . . . . . . . . . . . . . . . . . . . . . .[...]

Pri nt Ope rat io ns Determining Printer Configuration 32 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Det ermin in g P r inter Co n figur ation T he 28 24 P lu s p r int e r use s a ZPL p rin t er c on f ig ura t io n s ta t us l abe l t o r e po r t t he pri n te r’s con fig uratio n status f or both E PL and Z PL o p e ra tion[...]

33 Print Operations Modes of Printing 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Mo de s of Pr i nt i ng Y ou c a n o pe r at e t h is p r in t er in ma ny di f fe ren t mo de s a n d m ed i a c o nf ig ura ti o ns: • D irec t th e rmal pr inti n g (wh ic h u se s he a t se nsiti v e m edia to p rint) . • Th e rmal tra n sf e[...]

Pri nt Ope rat io ns Print Media T ypes 34 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 T a ble 1 • T ype s of Med ia Roll and Fa nfol d Me dia Medi a T ype How It Loo ks Descr iptio n No n- Con ti nuous Roll M edi a Roll media is wo und on a core t h at c an be 1 in. to 1.5 in. (2 5 to 38 . 1 m m ) i n d ia me te r . L a b el s [...]

35 Print Operations Replacing Supplies 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A De te rm ini ng Thermal M edia T ypes Th ermal tra n s fe r me d i a requ ires rib b o n for pr int in g w hile d ire ct therm a l m edia does no t. T o de t er mi ne i f r ibb on m ust b e u se d wi t h a p ar t i cu la r m e di a, pe rf or m a m e[...]

Pri nt Ope rat io ns Adjusting the Print Width 36 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Re pl a c i ng a Par tially Use d T ran sfer Ri bbon T o re mo ve use d tr a n sfe r r ibb on , pe rf orm the fol l ow in g s tep s . 1. Cu t th e rib b o n from the ta k e -u p r oll. 2. R e mov e t h e ta ke -u p rol l an d di s c a rd [...]

37 Print Operations Media Sensing 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A M edi a S e nsin g Th e 282 4 Pl us printe r ha s aut omat ic m edia sen s i n g c apa b i lity . T h e printe r is d e sig ned to con tinuo u sly c h e ck and a dju s t me d ia leng th se n s in g for mino r varia tions. On c e th e pri nter is p ri nt [...]

Pri nt Ope rat io ns Ribbon Overview 38 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Ri bb on O ve r vi e w Rib b o n is a t h in fi lm tha t i s c oate d on one sid e with wax, re sin, or w ax re s i n , whic h is tra nsferr ed to t he medi a d u rin g th e th e rm al tran sf er pr oce s s. The med ia de te rm ines whe th e r y ou[...]

39 Print Operations Ribbon Overview 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A R ib bon Sc rat c h T es t Pe r f orm t he r i bb on scr a t c h t e st w h en la be ls ar e un av a il a ble . T o p er f or m a rib bo n scr at ch t est, complet e th ese steps: 1. Unr o l l a s ho r t le ng th o f ri bb on . 2. Pla ce t h e u nro l [...]

Pri nt Ope rat io ns Printing on Fan-Fold Media 40 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 P ri nti ng on Fan -Fo ld Med ia P rinti ng o n fa n -fo ld me dia requir es you to a d ju st th e m e d ia gu id e’ s s t op p o sit io n . 1. Op e n th e to p c ove r . 2. Op e n th e h ang e rs to t h e ir wide st po sitio n. 3. S n[...]

41 Print Operations Pr inting with Externally Mounted Roll Media 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A P r i nti ng with Ex ter nall y Mo un ted Rol l M ed ia Th e 282 4 Pl us printe r ac c om m o d a tes e xtern ally m o u n t e d ro ll media s i m ila r to t he p rinter’ s sup po r t of f a n-f o ld me di a. T h e p r in[...]

Pri nt Ope rat io ns Fonts and Y our Printer 42 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Fo nts a nd Y ou r P r i nt e r T he 28 24 P lu s p r int e r sup po r ts yo ur l ang ua ge an d f o nt r e qu i r emen t s wi t h a v ar i et y of i nt er n a l fo n ts, o n -board fo n t s ca ling, inte rn a t io n a l fo nt sets a nd cha[...]

43 Print Operations Fonts and Y our Printer 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Loc a l izing t he Prin te r wi th Code Pages Th e 2 82 4 Pl us prin t e r s u pp ort s t wo s e ts of la ng ua ge , reg ion an d c har a c te r set s fo r p e rma ne n t fo nts loa d ed i nto th e p ri nt er f or e ach pr i nte r pro gra mm in[...]

Pri nt Ope rat io ns S tand Alone Printing 44 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 S t and A lone P r i ntin g Y o u r pri n te r c a n b e con fig u re d to wo rk with o u t b e ing a t tach e d to a co mputer . The pri nter has th e a b ility t o automatic ally ru n a s ingl e la bel fo rm . One o r more down load e d l a[...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 4 P rinte r Opti o n s Th is sectio n c o v e rs th e c o mmo n p rint e r o p tio n s a nd ac c e ss o rie s w ith b rie f d e sc ription s an d ho w t o ge t yo u s ta rt ed usi n g o r co nf i g ur i n g y ou r p r i n t er o pt i on o r ac c ess or y . C ont ents Labe l D is pen se r[...]

P r in t er Op t io ns Label Dispenser Option 46 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 L ab e l Disp ense r Op tion Th e fac tory insta lled lab e l d ispense r o p tio n a l lows yo u to p rin t a la b e l with back in g (li ner/w e b ) bein g remo ved fro m th e la b e l as it pr ints , re a d y for ap plica tion. When pr [...]

47 Printer Options Label Dispenser Option 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 2. Lift th e li n er o ver t he t o p of th e p ri nter and o pen th e d is pen ser do or . 3. In sert the lab e l li n e r b etw e e n th e dis p e nser door a n d th e p rin ter b o d y .[...]

P r in t er Op t io ns Label Dispenser Option 48 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 4. Cl os e t he di sp en s er d oo r. 5. P re ss th e F e e d bu tton to adva nce the m edia . 6. Du ring th e prin t j ob, th e p rin te r will p eel of f the b a cking and p re sent a sin gl e la b el. T a king th e l a b e l fro m th e [...]

49 Printer Options Cutter Option 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Cu tte r Op tio n Th e pr inter h a s a fa ctory in sta lled me d ia c u tter option fo r ful l w i dth c u tting of label lin er , ta g or re cei p t m e di a. T he ty pe of cu tte r op t io n i nst al l ed i n yo ur p r i nt er ca n b e v er i fi e d by[...]

P r in t er Op t io ns Cutter Option 50 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Loa di ng M edia wi th the Cut te r Option 1. Op e n the p rin ter . Remem b e r that you ne e d to pu ll t h e r ele a se latc h le vers t owa rd the fron t o f th e p rin ter . 2. Ch e ck t h e c or e o f the med ia ro ll and a djust th e ro ll h[...]

51 Printer Options Cutter Option 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 3. O p en the medi a g uid es w ide r t h a n the me di a wi d th. T urn t he m e dia gu id e’ s th um b whe e l to wa rd s the r e a r o f th e p rinter to o p e n th e guid es wider . 4. Op e n the m e di a ro ll holder s. P ul l the m e di a gui des [...]

P r in t er Op t io ns Cutter Option 52 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 5. P u ll a n d th re ad the media t h ro u g h the c u tte r so th a t it ext e n ds out of th e fro n t o f t h e p rin t er . V er ify th e ro ll turns f re ely . The roll m u st n o t s it in t he bo ttom of th e med ia com partme n t. V er ify[...]

53 Printer Options Cutter Option 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 7. Ad just th e m e d ia gu id e s so that the bo th s ide s of th e me d i a ar e jus t to uc hi n g t h e i n si de of th e gui des . T urn the med ia g uide ’ s th umb wh eel to wa rd s th e fro n t of the prin ter t o m a d e the guides ti ghte r (n[...]

P r in t er Op t io ns ZebraNet® 10/ 100 Internal (Wired) Print Server Option 54 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Z eb r aNet ® 10/1 00 In terna l (Wir ed ) Print S er ver Op t ion The Ze bra N et ® 1 0 /1 0 0 Interna l Prin t S e rv e r (PS ) is a n optio nal fa c to ry ins talle d devi c e tha t co nn ect s t h e n[...]

55 Printer Options ZebraNet® 1 0/100 Internal (Wired) Print Server Option 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A P ri nter Net wor k Conf i g ur a tion Sta t us Label 2 8 2 4 Plus p rin ter s with the Ze braN e t® 1 0/100 In te rnal Pri n t Ser ver optio n o n -b oard p rint an add itiona l p rin te r c o nfi g u ra ti on s[...]

P r in t er Op t io ns RTC and Full Flash Memory Option 56 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 RT C and Fu ll Fl ash M em o r y Op tion P rinters with th e fac to ry i n sta lled R T C (Re al Ti m e Clo c k) a n d F u ll Flash Mem o ry opti on allo w y o u to c re ate h ig h ly c u stomiz e- a ble prin te r a p p lica tio [...]

57 Printer Options Asian Font s - Printer Accessory 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Asia n F ont s - P r in t er A ccess ory As ian fo nt se t s a re d o wn load e d i n to th e prin ter by th e us e r o r inte g ra tor . Y our 28 2 4 Plus p rin t er must h ave th e R T C and F u ll F lash Pri nter Mem o ry option in s[...]

P r in t er Op t io ns KDU — Printer Accessory 58 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 KDU — Printe r Acc essory The KDU ( k ey boar d d i sp l ay u n it) i s a s mal l term i n al u ni t t h at inte rf aces wi th t h e p ri nter for ac c e ssing EPL lab e l fo rms sto re d in th e p rinter . Y our 2 824 Plus p rin ter [...]

59 Printer Options KDU Plus — Printer Accessory 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A KDU Plus — P rin ter Acces so r y Th e KDU Plus is a te rm inal d e v i c e with memo ry fo r stori ng file s a nd main tainin g one o r m o re remo te p ri nters. T he KDU P lu s ha s a l arger l a pto p s t y le k ey board t han t he [...]

P r in t er Op t io ns KDU Plus — Printer Accessory 60 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 No t es • __ _________________________________________________________________ _________ _________________________________________________________________ _________ ________________________________________________________________[...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 5 Ma in te nance Thi s se cti on p rov id es r outin e c lean i n g an d m aint en an ce pr o ced ure s. C ont ents Cl eani ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 C le anin g the P rinth ea d . . .[...]

Mai nte nan ce Cleaning 62 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Cle a n ing Wh en y o u c lean the prin ter , use on e o f t h e f o llo wing s upplies th a t b es t suits y o u r n e ed s : Y o u can ob tai n cl ean ing su pp li es a t www . zipzeb ra.com . Th e cle anin g p ro cess ta k e s j u st a cou p l e of min utes [...]

63 Maintenance Cleaning 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Cleani ng the Pr inthe a d A lw a ys us e a n ew cl ean i ng p en on the prin th ead ( a n o ld p en ca r rie s c on ta mi na nts fr o m its p rev io us us e s th a t ma y d ama ge the pri n th ead) . When y ou l oa d n ew med i a, y ou ca n a l so cl ean the pri [...]

Mai nte nan ce Cleaning 64 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Media P at h Co nside rat i ons Us e a cl e ani ng sw ab to re mov e deb ris or du st that has built-u p o n th e holder s, g u i des a nd med i a p ath sur fa ces . 1. Use t h e alco hol in t h e cl e anin g s wab t o s oak th e d ebr is to b r eak u p th e a [...]

65 Maintenance Cleaning 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Se ns or C lea nin g Dus t can ac cu mul a te on the me dia s en sors. 1. Ge n t ly b r ush a w a y du s t ; if ne ces s a ry , us e a d ry sw ab t o bru sh a wa y du s t . I f ad hes iv es or o t he r c on tam i n at es r em a in , u se an al co ho l mo i s te ne[...]

Mai nte nan ce Cleaning 66 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 P lat en C l ean i n g and Rep la ce ment The stan d ard pla te n (dri v e roll er) n o rmal l y does not re q u ire cleaning. Paper and l i n er dust can ac c u m u late w it hout ef fe c t in g p rint op e ra tions. Con ta m inat e s on the plate n ro ller c [...]

67 Maintenance Cleaning 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 3. Li ft the plate n o u t of th e p rint e r’ s b o tt om fr a me . 4. Cle an the p la t en wi th the alc o h o l m o iste ned s wa b . Cle a n f rom t he cent e r o u t. R e pe a t th is p ro c es s u ntil th e all o f t h e ro ller s u rfa c e ha s been cl e [...]

Mai nte nan ce Replacing the Printhead 68 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Rep lacin g the P r int hea d If you ne ed t o re place t he pri n t hea d, read t he p roce du r e a nd rev ie w t h e rem ov al an d in stalla tio n steps b efore actu all y replac in g t he prin th ea d . Prin t he ad R em oval 1. Op e n th e [...]

69 Maintenance Replacing the Printhead 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 3. Us e t h e sp ring to p ry th e pri n th e ad clip o f f th e ri ght si d e o f the carria ge. 4. P u ll th e p rin t head and b ra c k et f o rw ard .[...]

Mai nte nan ce Replacing the Printhead 70 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 5. Us e a #2 P hi llips dr iver to re m o v e the sc re w that h olds th e gr o u n d wire. 6. Ge n tl y b u t firm ly pull th e two p rinthe ad cable b u n d l es’ conn ect o rs o ff o f the prin th e ad. Rep lacing th e P r i nt head 1. De ta[...]

71 Maintenance Replacing the Printhead 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 11. C lea n the pr in th ead . Use a new pen to wip e bod y o ils (fing e r p rint s ) and d e bris of f the p rin t head. Cl ean fro m th e ce n te r of th e pr in th ea d to th e o u tsid e . See Cl ea n ing the Prin th e a d o n pa ge 63 . 12 . R[...]

Mai nte nan ce Replacing the Printhead 72 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 No t es • __ _________________________________________________________________ _________ _________________________________________________________________ _________ _________________________________________________________________ _________ ___[...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A 6 T r oub le sho ot i ng Th is sectio n p rovides inform a t ion abou t p ri nter er ror re porting that y ou mi g h t n e e d for pr in t e r tro u b les hootin g . A ss o rted d ia g n o stic t e sts are incl uded. C ont ents S t atus Lig h t D escr i p t ion s . . . . . . . . . . . . [...]

T ro ubl esh oot in g St a tus Li ght De scr ipt ion s 74 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 St a t us Li g ht De s cr i pt ion s What the St at us Li ght i s T el ling Y ou LE D Stat us and C o lo r P r int er St atus Fo r a R esolution , R e fe r t o N u mb e r : Of f Of f 1 So lid Gre e n On 2 S o lid A mb e r S topp e[...]

75 T roubleshooting St atus Light Error Resolutions 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A S t atu s Li ght E rror Reso lu t ion s 1. The pr inte r i s not rece i v i ng power . • Hav e y ou t urn ed on th e p rint er p owe r? • C heck powe r c o n n e cti ons fro m th e wa ll o u tlet to th e p o we r su pply , and from [...]

T ro ubl esh oot in g St a tus Li ght Er ror Re sol ut ion s 76 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 5. The m edi a is out. • F ollo w t he instru ct ions fo r L o ad in g Ro ll Me di a on p age 13 in th e Ge tting S tarte d s e c tion, and th e n p re ss th e Fee d butto n to re sum e prin ting. The ribbon is out . • T[...]

77 T roubleshooting Print Quality Problems 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A P r in t Q u a l it y Pr o b l em s No pri nt on t he l a be l . • T he me d i a m ay no t be di re c t t her m al m e di a w he n pr i nt i n g w it h ou t rib bo n ( i .e . th er m a l tr ans f er). S ee the t est p roc edu r e D e term in i[...]

T ro ubl esh oot in g Pri nt Qua lit y Pro ble ms 78 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 The r e a r e long t racks of mi s sing pri nt ( bl a nk v e r t i c a l l ines) on s e v eral la bels . • Th e pr in th ea d is dirty . C l e a n th e pr inthea d . • The print h ead e le men t s are da mag ed . The printi ng does[...]

79 T roubleshooting Print Quality Problems 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A A E PL l abel form a t wa s sent t o, bu t not recogni zed b y , the pri nter . • I s th e pri nter in p a u se mode? I f so , p re ss th e F e ed b u tton. • I f the p rinter ha s labe l disp e n sing en a ble d , th e prin ter may b e wa i[...]

T ro ubl esh oot in g Man ual Ca lib ra tio n 80 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 M anu al Cal i br ati o n M a n u al c alib rat ion is recomm e n ded when e v e r you a re us ing p re -prin ted m edia or i f th e p rin ter will n o t c o rre ctly au to c a li brate . 1. Ma ke sur e me di a is l oa ded . 2. T u rn o n [...]

81 T roubleshooting T roubleshooting T est s 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A T r ou bl es ho ot ing T e st s P ri nting a Confi gura tion Lab e l T o p rin t o u t a listin g o f th e p rin t er ’ s c urren t co n fig uratio n , refer to t he o ne-fla sh se q u e nce in Fe e d Bu tt o n Mo de s o n pa ge 84 in this s[...]

T ro ubl esh oot in g Res ett ing th e Fac tor y D efa ult V a lue s 82 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 R e se t ti n g t h e F a ct o ry D e fa ul t V a l u es S o m e t im es , rese ttin g t he prin ter to t h e factor y d ef a ults may s o lv e s om e p roble m s. Ref e r to the fou r-fl as h s equ en ce in Feed But[...]

83 T roubleshooting Communications Diagnostics 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Th e fo ll o wi ng ex a m pl e o f a co mmu nic a ti o ns DUM P mo de pri nte d o ut. Th e pr i nt o ut d is pla y s h ex ade ci ma l da ta 00 h-FF h (0 - 25 5 dec im al) wi th a un iq ue c h ara c te r f o r ea c h hex a d e cim a l v al ue[...]

T ro ubl esh oot in g Fee d B utt on Mo des 84 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 F eed Butt on Modes Po w er O f f M ode ( Comm unicat io ns Di agnost ic s M od e) W i t h t he pri nt er power off, press a nd hol d the Fee d butt on w hile you turn on the power . Flash Seq uence A ct ion Rapi d Red Fl ashing Firmware Dow[...]

85 T roubleshooting Feed Button Modes 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Po wer On M od es W i t h the printer pow er on and top cover cl os ed, pr ess and hol d the F e ed but ton f or several s econds. T he gr ee n st at us L ED w i l l f lash a number of t i mes in s e quence. The expl a n a ti on at t he r i ght (Acti[...]

T ro ubl esh oot in g Usi ng the Pr in ter’ s Res et But ton 86 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Usin g th e Print er ’ s Rese t But to n Th e pr inter’ s re set b u t ton can re store the pri nter or netw ork (th e in te rn al prin t s e rv e r) to f act o r y d ef a ul t co nf i g ur at i o n. By press ing an d [...]

3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A A Ap pe ndi x Th is sectio n pro v i des p rin te r in ter fa ce co n n e ctio n inform ation. C ont ents Univ er sa l S eri a l B us (U SB) In te rfa ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Para lle l I nte rf ac e . . . . . . . . . . . . . [...]

Universal Serial Bus (USB) Interface 88 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Un iver sal Ser ial Bu s (US B) In ter f a ce Th e fi gure belo w dis p l a y s the ca ble wir ing requi re d to u s e the pri nter ’ s USB int e rfa ce. The print e r req uir es cab l e o r ca ble pac ka ging t ha t be ar s t h e “ Cer ti fie [...]

89 Parallel Interface 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Par allel Int e rface The pri nte r’s p ara lle l int erfa ce use s t he I EE E 1 2 84 - A t o 1 2 84 -C pa ral lel i nte r face cab l es. t he ho st co nnect o r h as a DB -25 p i n m ale c onne ctor . Th e p ri nter con ne ctor i s a Cent ro ni cs st yle co nn e[...]

Ethernet Interface 90 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 E ther net Int erface Th is interfa ce requ ires a U T P RJ 4 5 Et herne t c ab le ra ted CA T -5 or bette r . T he ta bl e be lo w p r ov i des t he cab l e ’ s p i no ut a ss i gn men t s. S ign al P i n P i n S i gn al Tx + 1 1 Tx + Tx - 2 2 Tx - Rx+ 3 3 Rx + ?[...]

91 Serial Port Interface 3/ 31/ 09 T LP 2824 Pl us™ Use r Guide 980643 - 001 Rev . A Se ria l Po rt I nter f ace Th e ma x im um curre n t ava ilab le thr o u g h th e s e ria l and /o r p a ra llel por t is not t o exc eed a tota l o f 0.7 5 Am p s. Wh en XON/ X OF F h a nds h akin g is s electe d , da ta f lo w is c ontr olled by th e ASCII con[...]

Serial Port Interface 92 980 643-001 R ev . A T LP 2824 P lus™ Use r G ui de 3/31/09 Co nnec tin g th e P ri nt er t o a D TE De vi ce Con n ecting th e Pr in ter to a D CE De v ice DB -25S Connect or t o D T E Device (PC) DB -9 P C onnect or to Pr i n ter DB -9P Connector to P ri nte r DB -9S Connector t o D T E D evi ce ( PC ) DB- 9P Connect or[...]