Zebra Technologies T402 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Zebra Technologies T402. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Zebra Technologies T402 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Zebra Technologies T402 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Zebra Technologies T402, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Zebra Technologies T402 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Zebra Technologies T402
- nombre de fabricante y año de fabricación del dispositivo Zebra Technologies T402
- condiciones de uso, configuración y mantenimiento del dispositivo Zebra Technologies T402
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Zebra Technologies T402 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Zebra Technologies T402 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Zebra Technologies en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Zebra Technologies T402, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Zebra Technologies T402, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Zebra Technologies T402. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    User s Guide ' T 40 2 Stripe Series Thermal T ransfer P rinter ®[...]

  • Página 2

    Rev. 3 Customer order # 52007L Manufacturer part # 52007LB Use r s Guide ' T 402 Strip e Serie s Thermal T ransfer Printer ® AWARDS FOR PUBLICATION EXCELLENCE[...]

  • Página 3

    Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation. It is intended sol ely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary informat ion may not be used, reproduced, or disclosed to any other parties for any other purpose without the e[...]

  • Página 4

    I have determined that the Zebra printers identified as the Str ip e Series 402 and 402 ® D A T manufactured by: Zebra Tec hnologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. have been shown to comply with the applicable technical standards of the FCC for Home, Office, Commercial, and Industrial use if no una[...]

  • Página 5

    [...]

  • Página 6

    Contents Introduction Hello ! ................................. . 1 What ’ s in the Bo x ........................... . 1 Unpacking and Inspectio n ....................... . 2 Reporting Damag e ......................... . 2 DC Power Suppl y ........................... . 3 Printer Overview (illustration ) .................... . 4 Getting Ready to P[...]

  • Página 7

    Usin g ZPL I I ............................. . 30 Adjusting the Print Widt h ...................... . 30 Adjusting the Print Darknes s ..................... . 30 Adjusting the Print Spee d ...................... . 30 Troubleshooting What the Status LED is Telling Yo u ................. . 31 Print Quality Problem s ........................ . 32 Manu[...]

  • Página 8

    Introduction Hello! Thank you for choosing th e Zebra  T 402  Printer. This rugged little printer is certain to become a productive and efficient addition to your workplace! n This user ’ s guide gives you all the information you will need to operate and maintain the printer. n To create and print label formats, take a look at the ZP L II P[...]

  • Página 9

    Unpacking and Inspection In spect the printer for pos s i ble ship ping dam age: n Check all exterior surfaces for damage. n Raise the top cover (refer to “ Loading the Media ” on pag e 5 ) and inspect the media compartment for damage. In case ship ping is re quired, save the car ton and all pack ing ma te rial. Reporting Damage If you dis cove[...]

  • Página 10

    WARNING: NEVER OPERATE THE PRINTER AND POWER SUPPLY IN AN AREA WHERE THEY CAN GET WET. PERSONAL INJURY COULD RESULT! DC Power Supply Refer to Figure 1. 1. The DC power supply has a barrel connector on one end that must be inserted into the power supply receptacle on the back of the printer. 2. Insert the separate AC power cord into the power supply[...]

  • Página 11

    Printer Overview 4 Printhead Tear Bar Peel Bar Sensor Housing Release Lever (2) Feed B utton Cutter Option Media Guide Adjuster Printhead Release Lever Platen Roller Media Guides Cutter Unit Status LED Media Hanger Media Supply Guides Bottom Slot Ribbon Core Supply Spindle Take-Up Spindle Figure 2[...]

  • Página 12

    Getting Ready to Print Loading the Medi a You can op er ate this printer in three dif fer ent modes: tear-off, peel-off, or with a cutter. n Tear-off mode allows you to tear off each label (or a strip of labels) after it is printed. n In peel-off mode, the backing material is peeled away from the label as it is printed. After this label is removed,[...]

  • Página 13

    2. Insert one end of the media hanger into one of the media supply guides (refer to Figure 4). 3. Place the roll of media onto the media hanger. 4. Place the second media supply guide onto the other end of the media hanger (refer to Figure 4). NOTES: The media roll must be centered on the media hanger. The media roll should rest against the smooth [...]

  • Página 14

    7 Labels Tags Figure 5 Printhead Release Lever Printhead 1 2 Figure 6[...]

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    9. Refer to Figure 7. Thread the media through the media guides. NOTE : If the media guides must be changed to accommodate the width of the media, turn the green media guide adjuster (refer to Figure 7). The media guides should just touch, but not restrict, the edges of the roll. 10 . Continue to thread the media past the peel bar (refer to Figure [...]

  • Página 16

    9 Mounting Slot Mounting Slot Figure 8 Printhead Arrow Arrow Figure 9[...]

  • Página 17

    Peel-Off Mod e 1. Unlatch the top cover by pressing the two green release levers (refer to Figure 10). Then, lift the top cover to expose the media compartment. 2. Insert one end of the media hanger into one of the media supply guides (refer to Figure 11 ). 3. Place the roll of media onto the media hanger. 4. Place the second media supply guide ont[...]

  • Página 18

    11 1 2 3 Smooth Side of Media Supply Guide Media Hanger Media Supply Guide Textured Side Marked "OUT" Figure 11 Printhead Release Lever Printhead 1 2 Figure 12[...]

  • Página 19

    8. Refer to Figure 13. Thread the media through the media guides. NOTE : If the media guides must be changed to accommodate the width of the media, turn the green media guide adjuster (refer to Figure 13). The media guides should just touch, but not restrict, the edges of the media roll. 9. Continue to thread the media until it is approximately 8 ?[...]

  • Página 20

    13 Feed Button B ottom Slot Peel - Off Feed Slot Figure 15 Mounting Slot Mounting Slot Figure 14[...]

  • Página 21

    13 . Gently pull the label backing to remove any slack in the media. 14 . Close the printhead by pressing down at both arrows (refer to Figure 16 ). 15 . Close the top cover. Activate the label taken sensor by pushing in on the top of the sensor housing until it locks into position (refer to Figure 17 ). 16 . Turn on the printe r or press the feed [...]

  • Página 22

    15 P rinthead Arrow A rrow Figure 16 Sensor Housing Figure 17[...]

  • Página 23

    Cutter Mode (optional ) 1. Unlatch the top cover by pressing the two green release levers (refer to Figure 18). Then, lift the top cover to expose the media compartment. 2. Insert one end of the media hanger into one of the media supply guides (refer to Figure 19 ). 3. Place the roll of media onto the media hanger. 4. Place the second media supply [...]

  • Página 24

    17 Printhead Release Lever Printhead 2 1 Figure 20 1 2 3 Smooth Side of Media Supply Guide Media Hanger Media Supply Guide Textured Side Marked "OUT" Figure 19[...]

  • Página 25

    8. Refer to Figure 21. Thread the media through the media guides. NOTE : If the media guides must be changed to accommodate the width of the media, turn the green media guide adjuster (refer to Figure 21). The media guides should just touch, but not restrict, the edges of the roll 9. Refer to Figure 21. Thread the media through the cutter unit. 10 [...]

  • Página 26

    19 Mounting Slot Mounting Slot Figure 22 Printhead Arrow Arrow Figure 23[...]

  • Página 27

    Fanfold Media Fanfold media loads from the outside of the printer. 1. Thread the media through the access slot in the back of the printer (refer to Figure 24 ). 2. Open the top cover. 3. Release the printhead by pulling the printhead release lever toward you (refer to Figure 24, “1 ” ). 4. Lift the printhead (refer to Figure 24, “ 2 ” ) unt[...]

  • Página 28

    21 Access Slot Printhead Release Lever Printhead 1 2 Figure 24 Media Guide Adjuster Media Guides Peel Bar Arrow Arrow Figure 25[...]

  • Página 29

    Loading the Ribbon Figure 26 shows the location of the ribbon supply spindle, ribbon take-up spindle, and ribbon supply slot. 1. Open the top cover. 2. Install an empty ribbon core (notched end to the right) as shown in Figure 27 . This becomes the ribbon take-up spindle. 3. Remove the tape that secures the leader on the new roll of ribbon. 4. Inst[...]

  • Página 30

    23 Supply Spindle Ribbon Core Notch Figure 27 Printhead Take-Up Spindle Figure 28[...]

  • Página 31

    10 . Close the printhead by pressing down at both arrows. 11 . Close the top cover and turn on the printer or press the feed button if the printer is already on (see “ Auto Calibration ” o n pag e 25 for more information). Removing the Ribbon 1. Open the printhead. 2. Cut the ribbon below the ribbon take-up spindle (refer to Figure 29). 3. Remo[...]

  • Página 32

    Auto Calibration NOTE: If you are using pre-printed labels, pre-printed label backing, or continuous media, see “M anual Calibration ” on pag e 34 . An auto calibration is performed when the printer is turned on (if media is loaded) or after an error is cleared. When it is auto calibrating, the printer sets the sensor levels for, and determines[...]

  • Página 33

    Operator Controls Refer to Figure 30. Power Switch n Press to turn on and turn off the printer. CAUTION: The power should be turned off be fore con nect ing or dis con nect ing the com mu ni ca tions and power ca bles. Feed Button n Forces the printer to feed one blank label. n When printing, puts the printer into a “ pause ” condition. n Takes[...]

  • Página 34

    Printing a Test Label Be fore you con nect the printer to your com puter, make sure that the printer is in proper work i ng or der. You can do this by print ing a configuration la bel: 1. Make sure the media is properly loaded and the top cover of the printer is closed. Then, turn the printer power on if you have not already done so. 2. When the st[...]

  • Página 35

    Parallel Interface Requirements The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer (refer to Figure 31). The other end of the parallel interface cable connects to the printer connector at the host computer. For [...]

  • Página 36

    Communicating with the Printer Via the Serial Port Serial communications between the printer and the host computer can be set by either autobaud synchronization or the ^SC command. Autobaud Autobaud synchronization allows the printer to automatically match the communications parameters of the host computer. To autobaud : 1. Press and hold the feed [...]

  • Página 37

    Usin g ZPL I I For information about creating labels usin g ZPL II, refer to th e ZPL II Programming Guide or visit our web site at ww w .zebra.com . Adjusting the Print Width Print width must be calibrated when: n You are using the printer for the first time. n There is a change in the width of the media. Print width may be set by way of the five-[...]

  • Página 38

    Troubleshooting What the Status LED is Telling You RESOLUTIONS: 1. The printer is not receiving power. n Have you turned on the printer power? n Check power connections from the wall outlet to the power supply, and from the power supply to the printer. 2. The printer is on. 3. The printer has failed its power on self test (POST). n If the error occ[...]

  • Página 39

    5. The media or ribbon is not loaded. n Load a roll of media or ribbon, following the instructions in “ Loading the Media ” on page 5 or “Loading the Ribbon ” on page 22 . Then, press the feed button to resume printing. The printhead is open. n Close the top cover. Then, press the feed button to resume printing. The cutter is jammed. n Turn[...]

  • Página 40

    There are long tracks of missing print (blank vertical lines) on several labels. n The printhead is dirty. Clean the printhead according to the instructions on pag e 39 . n The printhead elements are damaged. Replace the printhead (see “Replacing the Printhead ” on page 44 ). The printing does not start at the top of the label, or misprinting o[...]

  • Página 41

    Manual Calibration A manual calibration should be performed whenever you are using pre-printed labels (or label backing) or if the printer will not correctly auto cali brate. 1. Turn on the printer power. 2. Remove approximately 6 ” (152 mm) of labels from a section of backing material. Load the media so that only the backing material is threaded[...]

  • Página 42

    Troubleshooting Tests Printing a Configuration Labe l To print out a list ing of the printer ’ s cur rent con figu ra tion (an exam ple is shown in Fig ure 33), re fer to the one-flash sequence in “F eed But ton Modes” on page 37 . Recalibration Re cali brate the printer if it starts to dis play un usual symp toms, such as skip ping la bels. [...]

  • Página 43

    Resetting the Factory Default Values Some times, re set ting the printer to the fac tory de faults solves some of the prob lems. Fol low the four-flash sequence in struc tions i n “Feed But ton Modes” on page 37 . Communications Diagnostic s If there is a problem transferring data between the computer and printer, try putting the printer in the[...]

  • Página 44

    Feed Button Modes 37 Power Off Mode (Communications Diagnostics Mode) With the printer power off, press and hold the feed button while you turn on the power. The printer prints out a listing of its current configuration (see Figure 33 ). After printing the label, the printer automatically enters a diagnostic mode in which the printer prints out a l[...]

  • Página 45

    38[...]

  • Página 46

    Maintenance Cleaning CAUTION: Use only the clean ing agents in di cated. Ze bra Tech nolo gies Cor po ra tion will not be re spon si ble for dam age caused by any other clean ing ma te ri als used on this printer. If necessary, refer to Figure 2 for part locations. Lubricatio n CAUTION! No lu bri cat ing agents of any kind should be used on this pr[...]

  • Página 47

    40 7 5 8 6 1 2 3 4 Figure 35[...]

  • Página 48

    Parts List Refer to Figure 35 . 41 Item Number Description Part Number 1 R ibbon Detector Sensor Kit (set of 3) 105903-026 2 Printhead Assembly (4 ” ) 105950-020 Printhead Cable (set of 5) 105903-028 3 Media Gap Sensor Kit (4 ” ) (set of 2) 105903-029 4 Stepper Motor 105903-132 5 Blacklin e Media Sensor Kit (set of 3) 105903-003 6 Main Logic Bo[...]

  • Página 49

    42 4 5 6 7 1 2 3 Figure 36[...]

  • Página 50

    Refer to Figure 36 . 43 Item Number Description Part Number 1 Print Mechanism Assembly 105903-131 2 Upper Frame w/Ribbon Handler Kit 105903-049 3 Lower Frame Kit 105903-050 4 Rubber Foot Kit (set of 100) 105903-019 5 Option Port Cover (set of 20) 105903-051 6 Media Roll Holder Kit (set of 5) 105903-065 7 4 ” Notched Ribbon Core 105903-053 Not Sho[...]

  • Página 51

    Replacing the Printhead Refer to Figure 37. 1. Release the printhead by pulling the printhead release lever toward you. 2. Lift the printhead until you feel it “ lock ” into place. Be careful not to force the printhead past this position! 3. Remove the screw that secures the printhead to the upper frame. 4. Remove the printhead wire harness con[...]

  • Página 52

    Specifications NOTE: Printer specifications are subject to change without notice. Printing Specifications Ribbon Specifications 45 Print Density 203 dots/inch (8 dots/mm) Print Speed (per second) Tear-off and cutter: 1.5 ” ( 38 mm), 2 ” (51 mm), and 2.5 ” (64 mm) Peel-off: 1.5 ” (38 mm) and 2 ” (51 mm) Print Width 1.12 ” to 4.09 ” (28[...]

  • Página 53

    Label/Tag Specifications 46 Label/Tag Width 1.12 ” to 4.65 ” (28 mm to 118 mm) Label/Tag Length 0.38 ” to 22 ” ( 10 mm to 559 mm) with standard memory 0.5 ” (13 mm) to 22 ” (559 mm) in peel-off mode Interlabel Gap 0.08 ” to 0.16 ” (2 mm to 4 mm) Recommended: 0.118 ” (3 mm) Label/Tag Thickness .003 ” to .0075 ” (.08 mm to .19 m[...]

  • Página 54

    Font/Bar Code Specifications Physical/Environmental/Electrical Specifications 47 Fonts Available ü CG Triumvirate Bold Condensed scaleable smooth (0) ü Zebra fonts A-H, GS, P-V ü IBM Code Page 850 International Symbols Bar Codes Available (1D) ü Codabar (supports ratios of 2:1 to 3:1) ü Code 11 ü Code 128/ USD 8 (supports serialization in all[...]

  • Página 55

    Agency Approvals n UL 544 Medical Equipment Standard Part 42.5 n CSA 22.2 No. 950-95 Canadian Safety Standard n IEC 950/EN 60950 International Safety Standard n FCC Class B n UL 1950 Domestic Safety Standard, 3rd Ed. n Canadian DOC Class A n EN50082-1:1997 International Immunity Standard n EN55022 Class B European Electromagnetic Radiation Standard[...]

  • Página 56

    Serial (RS-232) Connector Technical Informatio n NOTES: The maximum current available through the serial and/or parallel port is not to exceed a total of 0.75 Amps. Whe n XON / XOFF handshaking is selected, data flow is controlled by the ASCII control codes DC1 ( XO N ) and DC3 ( XOF F ). The DT R control lead will have no effect. Interconnecting t[...]

  • Página 57

    50 Connecting the Printer to a DTE Device DB-25S Connector to DTE Device (PC) DB-9S Connector to DTE Device (PC) DB-9P Connector to Printer DB-9P Connector to Printer 2 3 4 5 6 7 8 20 22 1 2 3 4 5 6 7 8 9 TXD TXD RXD RXD RTS RTS CTS CTS DSR DSR GND GND DCD DCD DTR DTR 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 TXD TXD RXD RXD RTS RTS CTS CTS DSR DSR GND G[...]

  • Página 58

    51 Connecting the Printer to a DCE Device DB-25S Connector to DCE Device DB-9S Connector to DCE Device DB-9P Connector to Printer DB-9P Connector to Printer 2 3 4 5 6 7 8 20 22 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 TXD TXD TXD TXD RXD RXD RXD RXD RTS RTS CTS CTS CTS CTS RTS RTS DSR DSR DTR DTR GND GND GND GND DCD DCD DCD DCD DTR DTR[...]

  • Página 59

    Parallel Interface Technical Information NOTE: The maximum current available through the serial and/or parallel port is not to exceed a total of 0.75 Amps. 52 Pin No. Description 1 nStrobe/HostClk 2-9 Data Bits 1-8 10 nACK/PtrClk 11 Busy/PtrBusy 12 PError/ACKDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not Used 16 & 17 Ground 18 +5V @ 0.75A F[...]

  • Página 60

    A Ad just ments Print dark nes s ....... . 30 Print spee d ........ . 30 Print widt h ........ . 30 Agency ap prov al s ....... . 48 Auto cali bra tio n ........ . 25 Auto bau d ........... . 29 C Cali bra tion Aut o ............ . 25 Man ua l .......... . 34 Clean ing Cut te r ........... . 39 Ex te rio r .......... . 39 In te rio r .......... . 3[...]

  • Página 61

    M Main te nance parts ....... . 41 Man ual cali bra tio n ....... 34 Me dia load ing Cut ter mod e ........ . 16 Fan fol d .......... . 20 Peel- off mod e ....... . 10 Tear- off mod e ....... . 5 O Op era tor con trol s ....... . 26 Op tion s ............ . 48 P Par al lel con nec tor p in out s .. . 52 Parts lis t ............ . 41 Peel- off mod e[...]

  • Página 62

    Customer order #52007L Manufacturer part #52007LB © Zebra T echnologies Corporation Zebra House The V alley Centre, Gordon Road High W ycombe Buckinghamshire HP13 6EQ, UK T elephone +44 (0)1494 472872 Facsimile +44 (0)1494 450103 Zebra T echnologies Europe Limited Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois[...]