Y-cam White S POE manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Y-cam White S POE. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Y-cam White S POE o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Y-cam White S POE se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Y-cam White S POE, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Y-cam White S POE debe contener:
- información acerca de las especificaciones técnicas del dispositivo Y-cam White S POE
- nombre de fabricante y año de fabricación del dispositivo Y-cam White S POE
- condiciones de uso, configuración y mantenimiento del dispositivo Y-cam White S POE
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Y-cam White S POE no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Y-cam White S POE y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Y-cam en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Y-cam White S POE, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Y-cam White S POE, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Y-cam White S POE. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

       This  manual  applies  to  the  following  Y ‐ cam  products.  Y ‐ cam Black  Y Features  and  operations  listed  in  this  anual  depend  on  the  specific  model.   Please  read  this  manual  carefully  before  attempting  to  install  o[...]

  • Página 2

     Page  2   TABLE  OF  CONTENTS  1.0   INTRODUCTION  ................................................................................................................................................  4  1.1   A PPROVAL  I NFORMATION  ......................................................................[...]

  • Página 3

     Page  3   6.35  P ERIODIC  S ENDING  ‐  FTP  ............................................................................................................................... ..........................  42  6.36  P ERIODIC  S ENDING  ‐  E MAIL  ......................................................[...]

  • Página 4

     Page  4   1.0  INTRODUCTION    Thank  you  for  purchasing  a  Y ‐ cam  wireless  internet  video  came ra.    Please  read  the  following  instruct ions  carefully  before  attempting  to  install  or  use  the  camer a.   The ?[...]

  • Página 5

     Page  5   1.2  Restrictions   1.  DO  NOT  use  this  product  to  violate  one' s  privacy.  Monitoring  one' s  activities  without  consent  is  illegal  and  this  product  is  not  designed  and  manufactured  for  such  purpo[...]

  • Página 6

     Page  6   1.5  Recommendations   1. New  firmware  versions  are  released  periodically  and  they  provide  new  features,  improvement  to  existing  features,  fixes  to  known  issues  or  bugs,  etc.  It  is  strongly  recommended  that  [...]

  • Página 7

     Page  7   2.0  MAIN  FEATURES   Easy  Installation  The  setup  CD ‐ ROM  include s  the  Camera  Setup  software,  User  Man ual  and  Qui ck  Installation  Guide.  With  i ndustry  standard  automatic  configuration ‐ UPnP  (Universal  Plug  an[...]

  • Página 8

     Page  8   OSD  (On  Screen  Display)  The  OSD  function  can  display  system  na me,  date  and  time  or  a  user ‐ defined  message  in  the  top  left  hand  corner  of  video  stream.    2.1  Y ‐ cam  at  a  glance  [...]

  • Página 9

     Page  9   3.0  INSTALLATION   For  initial  setup,  you  need  to  connec t  the  Y ‐ cam  directly  to  your  router,  switch  or  computer  via  a  network  cable.  You  cannot  connect  wirelessly  to  the  camera  without  first [...]

  • Página 10

     Page  10   3.2  Connecting  your  Y ‐ cam  directly  to  a  Computer   You  can  also  connect  the  Y ‐ cam  directly  to  a  compute r.  Pl ease  note  that  in  this  mode  you  will  not  be  able  to  view  your  Y ‐ cam [...]

  • Página 11

     Page  11   4.0  Y ‐ CAM  SOFTWARE  INSTALLATION   The  Y ‐ cam  Setup  utili ty  can  easily  and  quickly  detect  cameras  connected  to  yo ur  local  network  and  list  them  on  the  Camera  Setup  window;  also  you  can  use  [...]

  • Página 12

     Page  12   3. If  you  want  to  change  the  default  folder  click  “Change”  to  replace  otherwise  click  “Next”     4. Click  “Install”  to  install  the  Y ‐ cam  Se tup  utility.     5. Click  Finish  to  end  [...]

  • Página 13

     Page  13   4.11  Manually  Setting  TCP/IP  Settin gs  for  a  Camera  In  most  cases,  this  is  not  required  as  the  router  will  assign  the  correct  settings  to  the  camera.  It  is  however  useful  if  you  want  to[...]

  • Página 14

     Page  14   5. Take  note  of  the  following:  a. IP  Address  b. Subnet  Mask  c. Default  Gateway  d. DNS  Servers  (Both  numbers  with  the  first  being  the  primary  DNS  server  and  the  second  being  the  secondary  DNS  server) ?[...]

  • Página 15

     Page  15   4.2  Y ‐ cam  Software  Installation  for  Mac  1. Insert  the  Installation  CD  into  your  CD ‐ ROM  drive.   2. Browse  to  the  disk  and  open  the  Mac  directory.  Inside  there  will  be  a  ZIP  file  which  contains[...]

  • Página 16

     Page  16   4.3  Finding  your  Camera  with  Y ‐ cam  Setup  Now  you  have  your  camera  attached  and  the  software  ready,  you  are  ready  to  find  your  camera  on  your  network.   Double ‐ click  the  Y ‐ cam  icon  on  y[...]

  • Página 17

     Page  17   5.0  WELCOME  TO  YOUR  Y ‐ CAM!   Once  you  have  used  the  Y ‐ cam  Setup  Software  to  find  your  camera  and  opened  your  selected  camera,  you  will  be  greeted  with  your  Y ‐ cam  Homepage  for  your ?[...]

  • Página 18

     Page  18   5.1  User  Interface  (Internet  Explorer)  Upon  verification  of  the  username  and  password,  the  camera  image  will  load.  Please  note  that  when  using  the  camera  for  the  first  time,  you  will  be  prompted  [...]

  • Página 19

     Page  19   Explanation  of  Operating  Bar      1)  Mute.  Click  the  Mute  button  to  mute  the  audio.   2)  Slide  the  slide  block  horizontally  to  adjust  volume.      3)  Snapshot .  Press  the  Snapshot ?[...]

  • Página 20

     Page  20   5.2  User  Interface  (Firefox  and  Safari)   Upon  verification  of  the  username  and  password,  the  camera  image  will  begin  to  load.     The  links  at  the  top  of  the  screen  are  Home  and  Sett[...]

  • Página 21

     Page  21   6.0  Y ‐ CAM  SETTINGS   You  can  now  view  your  camera  live,  but  this  is  only  on  your  local  network,  and  you  still  need  wireless  to  be  setup,  as  well  as  many  other  settings.   To  continue [...]

  • Página 22

     Page  22   If  you  need  to  add  access  for  another  user ‐ with  an  easier  to  remember  password ‐ you  can  set  that  up  later.   Once  you  have  typed  your  password  twice,  press  “Save”.  The  system  wil[...]

  • Página 23

     Page  23   6.01  Wizard  –  Easy  Setup  In  order  to  facilitate  the  setup  of  the  Y ‐ cam  there  is  a  Wizard  that  helps  non  technical  users  setup  the  camera  very  easily.   In  the  Settings  screen,  click ?[...]

  • Página 24

     Page  24   6.1  CAMERA  MENU   The  Camera  menu  is  located  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Camera”,  a  sub ‐ menu  of  camera  setup  options  will  be  displayed.   6.11  [...]

  • Página 25

     Page  25   [Volume]  Adjusts  the  sensitivity  of  the  microphone  from  0~14  where  0  is  the  lowest.   [G.726  bit  rate]  Four  options:  16,  24,  32,  40(kbps).  Determines  the  quality  of  the  audio  being  transmitted.  [...]

  • Página 26

     Page  26   6.12  Stream  Setup  Click  on  Stream  Setup  under  the  Camera  Menu  to  ch ange  the  stre aming  setti ngs  for  your  camera.  This  is  useful  if  you  require  a  certain  size  of  video  stream,  a  certain ?[...]

  • Página 27

     Page  27   your  connection  speed  and  network  traf fic.  If  you  are  experiencing  jerky  video  it  may  be  necessary  to  decre ase  the  bitrate.  For  the  Mobile  Stream,  th e  bitrates  are  listed  alot  lower  but  retain  th[...]

  • Página 28

     Page  28   6.13  OSD  Setup  Click  on  OSD  Setup  under  the  ti tle  Camera  to  change  the  on ‐ screen  display  para meters  of  th e  camera.     On  Screen  Display  Setting  Options  [OSD]  Enable  or  Disable  the ?[...]

  • Página 29

     Page  29   6.14  Night  Vision  Setup*  The  Y ‐ cam  utilizes  30  infrared  LEDs  to  provide  high  levels  of  light  in  dark  environments.  The  intelligent  photosensitive  components  can  automatically  turn  on  the  infrared  LEDs ?[...]

  • Página 30

     Page  30   6.2  Network  Menu  The  Network  menu  is  located  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Network”,  a  sub ‐ menu  of  network  setup  options  will  be  displayed.   6.21  Wir[...]

  • Página 31

     Page  31   [Mode]  Infrastructure  mode  or  Adhoc  mode:   Adhoc  Mode :  Select  Adhoc  mode  when  you  want  to  connect  the  ca mera  wirelessly  directly  to  your  computer.  Infrastructure  Mod e :  Select  Infrastructure  mode  when  [...]

  • Página 32

     Page  32    6.212  Adhoc  Wireless  Setu p  Options  If  you  want  to  make  a  direct  wireless  connection  from  your  camera  to  your  computer,  you  will  need  to  setup  the  Y ‐ cam  in  “Adhoc”  mode.     In  or[...]

  • Página 33

     Page  33   6.22  TCP/IP  Setup  The  Y ‐ cam  is  setup  to  obtain  an  IP  address  automatically  (DHCP)  from  your  Network  by  default,  so  these  settings  should  not  be  needed  by  most  users.  Should  you  wish  to [...]

  • Página 34

     Page  34   6.23  PPPoE  Setup  The  Y ‐ cam  can  be  installe d  without  a  PC  on  the  network.  Some  XDSL  services  use  PPPoE  (Point ‐ to ‐ Point  Protocol  over  Ethernet).      [PPPoE  dial ‐ up]  Enable  or  dis [...]

  • Página 35

     Page  35   6.24  DDNS  Setup  If  you  have  a  broadband  connection  that  gives  you  a  dynamic  IP  address  every  time  you  connect  to  the  internet  (very  common),  you  should  set  up  a  DDNS  account  so  the  camera[...]

  • Página 36

     Page  36   6.25  UPnP  Setup  Y ‐ cam  supports  UPnP  (Universal  Plug  and  Play)  which  is  enabled  by  default.   This  allows  your  camera  to  easily  talk  to  your  router,  and  if  you  are  using  a  Windows  PC,  it[...]

  • Página 37

     Page  37   6.26  Viewing  your  camera  externally  Now  you  have  setup  your  DDNS  account  and  enabled  UPNP,  you  should  be  able  to  view  your  camera  externally.   The  external  address  of  your  camera  is  made  up  o[...]

  • Página 38

     Page  38   6.3  Alarm  Menu  The  Alarm  menu  is  located  on  the  right  of  the  Setti ngs  screen.  When  you  click  on  the  word  “Alarm”,  a  sub ‐ menu  of  alarm  setup  options  will  be  displayed.  6.31  Motion  Det[...]

  • Página 39

     Page  39   6.32  Schedule  Setup  The  Alarm  that  the  motion  detection  triggers  can  be  setup  to  be  active  or  non ‐ active  at  certain  times  of  the  week.   By  default,  the  schedule  is  set  to  be  “active?[...]

  • Página 40

     Page  40   6.33  Alarm  Management ‐ FTP  The  Y ‐ cam  can  upload  an  image  to  an  FTP  server  or  send  an  email  upon  receiving  an  alarm  from  the  motion  detection  window.  This  page  will  cover  how  to  up[...]

  • Página 41

     Page  41   6.34  Alarm  Management ‐ Email  The  Y ‐ cam  can  also  be  con f igured  to  send  an  email  when  the  Motion  Detection  alarm  is  triggered.     [Email  Alarm  Management]  Enable/Disable  sending  of  e ‐ mails  [...]

  • Página 42

     Page  42   6.35  Periodic  Sending ‐ FTP  The  Y ‐ cam  can  upload  an  image  to  an  FTP  server  at  spec ific  time  intervals.      [FTP  Periodic  Sending ]  Enable/Disable  uploading  of  images  at  periodic  intervals  to[...]

  • Página 43

     Page  43   6.36  Periodic  Sending ‐ Email  The  Y ‐ cam  can  be  confi gured  to  send  an  E ‐ mail  at  specific  time  intervals.      [ Email  Periodic  Sending]  Enable/Disable  sending  of  e ‐ mails  at  per iodic  interv[...]

  • Página 44

     Page  44   6.37  Buffer  Management  This  function  is  very  useful  when  che cking  to  see  what  happened  immediately  before  and/or  after  a  trigger.  Images  are  stored  internally  in  the  camera  from  the  ti me  immediately ?[...]

  • Página 45

     Page  45   6.4  Alarm  Server  The  Alarm  Server  menu  is  locate d  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Alarm  Server”,  a  sub ‐ menu  of  alarm  server  setup  options  will  be ?[...]

  • Página 46

     Page  46   6.42  E ‐ mail  Servers  The  Y ‐ cam  can  be  confi gured  to  send  an  E ‐ mail  when  the  Motion  Detection  alarm  is  triggered  or  It  can  send  a  snapshot  after  specified  intervals.   The  Y ‐ cam  ca[...]

  • Página 47

     Page  47   [Subject]  Subject  of  the  e ‐ mail  that  is  sent.  Entering  a  relevant  subject  will  help  identify  the  alarm  better.  i.e  “ Garage  Alarm”   [Message]  Type  the  text  you  wish  to  appear  in  the  e ‐ mai[...]

  • Página 48

     Page  48   6.5  Tools  Menu  The  Tools  menu  is  located  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Tools”,  a  sub ‐ menu  of  setup  options  will  be  displayed.   6.51  System  Identit[...]

  • Página 49

     Page  49   6.52  User  Management  Allows  you  to  add  or  remove  users  who  can  view  your  camera.  Useful  if  you  want  to  allow  others  to  view  your  camera,  without  having  full  admin  rights.     [Add]  Up [...]

  • Página 50

     Page  50   6.53  Date  &  Time  Allows  you  to  set  the  date  and  ti me ‐ used  for  timestamp  and  for  storage  of  files  on  the  microSD  card.     [Current  device  time]  Internal  time  of  the  Y ‐ cam ?[...]

  • Página 51

     Page  51   6.54  Backup  and  Reset  Allows  you  to  reset  the  camera  to  fa ctory  defaults,  allows  you  to  backup  the  configuration  incase  of  accidental  reset  and  allows  you  to  restore  settings  from  a  backup.   [...]

  • Página 52

     Page  52   6.55  Firmware  Upgrade  From  time  to  time  a  new  firmware  may  be  released  for  your  model  of  Y ‐ cam.   To  check  for  updates,  con sult  the  Y ‐ cam  website  at  http://www.y ‐ cam.com   We  do  recommend ?[...]

  • Página 53

     Page  53   Once  you  have  located  the  file  and  selected  it,  click  Upgrade.   When  you  click  upgrade,  the  process  will  start.  This  can  take  5 ‐ 10  minutes.  Don’t  perform  any  other  actions  on  your  compute[...]

  • Página 54

     Page  54   6.6  System  Menu  From  within  the  Settings  menu,  clicking  on  “System”  at  the  top  right  will  list  th e  system  information  about  your  Y ‐ cam.     This  is  a  very  useful  screen  as  it  shows ?[...]

  • Página 55

     Page  55   6.7  Support  Menu  Click  Support  to  see  current  support  information.     If  you  are  having  problems  with  your  Y ‐ cam,  you  should  first  of  all  seek  help  from  your  place  of  purchase.   If  you ?[...]

  • Página 56

     Page  56   6.8  Reboot  Click  Reboot  to  restart  the  Y ‐ cam.  Rebooting  the  ca mera  will  retain  all  the  settings  and  configurations.   A  reboot  is  necessary  sometimes,  such  as  when  you  insert  a  microSD  card [...]

  • Página 57

     Page  57   7.0  ADVANCED  SETTINGS   7.1  Port  Forwarding  Firewall  security  features  built  into  some  routers  may  prevent  users  from  accessing  the  Y ‐ ca m  over  the  Internet.   Your  router  connects  to  th e  Internet  o[...]

  • Página 58

     Page  58   7.2  Proxy  Server  Setting  A  proxy  server  may  prevent  you  from  connecting  to  the  Y ‐ cam  in  some  corporate  environments.   If  your  computer  uses  a  proxy  server,  the  easiest  way  to  check  is  via [...]

  • Página 59

     Page  59   7.3  Enabling  Active  X  in  Internet  Explorer  Your  browser  must  have  Active  X  enabled  to  view  the  camera  in  Int ernet  Explorer.  To  activate  this,  do  the  following:   1) Open  a  new  Internet  Explorer ?[...]

  • Página 60

     Page  60   7.4  Recovering  from  a  failed  Firmware  update  If  you  have  tried  to  install  a  new  firmwa re  on  your  camera,  and  the  proce dure  has  failed,  your  camera  may  be  unresponsive.  If  the  firmw are  update ?[...]

  • Página 61

     Page  61    13. Type  this  command  in  to  the  prompt:  "tftp ‐ i  192.168.168.1  put  YOUR_FI RMWARE_NA ME.mfw"   14. You  will  need  to  replace  Y OUR_FIRMW ARE_NAME.mfw  with  the  name  of  the  firmware  you  downloaded  (step  [...]

  • Página 62

     Page  62   7.5  Resetting  the  Y ‐ cam  to  Factory  Defaults  There  are  two  ways  to  reset  the  Y ‐ cam  back  to  its  factory  defaults:   1.  Press  the  Reset  button  on  the  side  of  the  camera  through  the  pin[...]

  • Página 63

     Page  63   7.8  Viewing  your  Y ‐ cam  on  a  Mobile  Phone  Y ‐ cam  is  dedicated  to  providing  easy  to  use  IP  cameras.  In  view  of  this  we  have  made  some  changes  to  the  way  users  can  view  their  cameras [...]

  • Página 64

     Page  64   8.0  TROUBLE  SHOOTING   Problem   Cause  and  Remedy   I  forgot  the  IP  address  of  the  Y ‐ cam  1.  Use  the  supplied  Y ‐ cam  Setup  progra m.  2.  Use  UPNP  (only  for  XP  OS)  3.  PPPoE  IP  Not[...]

  • Página 65

     Page  65   The  motion  detection  feature  does  not  send  e ‐ mail  alert s.   1.  Check  the  e ‐ mail  alert  feature  is  properly  configured  2.  The  SMTP  server  that  the  IP  camera  uses  to  send  the  e ‐ mail  may  [...]

  • Página 66

     Page  66   9.0  GLOSSARY  OF  TERMS   Adhoc  Mode:  A  wireless  network  system  in  which  devices  communi cate  directly  with  each  other,  without  the  use  of  a  wireless  router.   DDNS:  DDNS  is  a  method  of  keeping [...]