TROY Group PocketBasic manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones TROY Group PocketBasic. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica TROY Group PocketBasic o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual TROY Group PocketBasic se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales TROY Group PocketBasic, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones TROY Group PocketBasic debe contener:
- información acerca de las especificaciones técnicas del dispositivo TROY Group PocketBasic
- nombre de fabricante y año de fabricación del dispositivo TROY Group PocketBasic
- condiciones de uso, configuración y mantenimiento del dispositivo TROY Group PocketBasic
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de TROY Group PocketBasic no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de TROY Group PocketBasic y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico TROY Group en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de TROY Group PocketBasic, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo TROY Group PocketBasic, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual TROY Group PocketBasic. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    PocketBasic Print Server Installation and User’s Guide Part Number 40182-120 Revision A[...]

  • Página 2

    Notice TROY GROUP, INC. SPECIFICALLY DI SCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNE SS OF THIS PRODUCT FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in this manual or for any damages resulting from loss of use, data, profits, or any incidental or consequential damages arising from the us e of TROY produ[...]

  • Página 3

    User’s Guide Document #40182-120 Rev. A TABLE OF CONTENTS Introduction ............................................................................................. 1 Package Contents .................................................................................... 1 Installation Requirements ...................................................[...]

  • Página 4

    User’s Guide Document #40182-120 Rev. A 1 TROY Installation Instructions (For use with TROY PocketBasic Print Servers) Introduction The TROY PocketBasic is a compact print server that plugs directly into the parallel port of your printer. This print server supports and automatically senses both 100baseTX Fast Ethernet and 10baseT Ethernet network[...]

  • Página 5

    User’s Guide Document #40182-120 Rev. A 2 Installation Requirements  A printer or plotter that uses a Centronics 36-pin female parallel port connector used to receive print data  A PC using the Windows Operating Sy stem with a CD-ROM drive  An Internet connection through a cable or DSL modem, or an external dial-up or ISDN modem (for onl[...]

  • Página 6

    User’s Guide Document #40182-120 Rev. A 3 Hardware Setup 1. Plug the print server directly into the parallel port (36-pin female connector) on your printer. No a dditional data cable is required. 2. Plug the power adapter into a suitable power outlet, and then connect the power cable to the print server. Verifying Successful Installation 1. Plug [...]

  • Página 7

    User’s Guide Document #40182-120 Rev. A 4 Verifying the Connection to the Printer NOTE : Before attempting to print, it is very important to verify the connection between the print server and the printer. If this connection is not good, you will not be able to print! To verify the connection, make sure that both the print server and the printer a[...]

  • Página 8

    User’s Guide Document #40182-120 Rev. A 5 LED Indicators The back edge of the TROY print server provides LED indicators (Light Emitting Diodes) for easy monitoring. The following table defines the function of each LED. Label Color State Status ON The unit is receiving power. P OWER O RANGE OFF The unit is not receiving power. ON The unit is trans[...]

  • Página 9

    User’s Guide Document #40182-120 Rev. A 6 Management Methods TROY offers a variety of ways to configure and monitor the printer server using one or more of the following utilities: ExtendView Utility  used for advanced configuration of the print server, and allows y ou to configure for TCP/IP and AppleTalk settings.  uses a 32-bit graphical[...]

  • Página 10

    User’s Guide Document #40182-120 Rev. A 7 Configuration Console  a command-line-oriented console.  contains some advanced features not available through ExtendView or the Web Browser Interface.  the default password is ACCESS.  can be accessed via TELNET or via a direct connection to the Serial Server’s serial port.  ty pe HELP f[...]

  • Página 11

    User’s Guide Document #40182-120 Rev. A 8 Microsoft Windows Network Configuration The following configuration procedures are designed for Windows 95/98/ME/2000/NT/XP/2003 Server operating systems. 1. Insert the CD supplied with your print server, click on Install Software , and then click on Install ExtendView . Follow the on- screen instructions[...]

  • Página 12

    User’s Guide Document #40182-120 Rev. A 9 8. Click the Windows Start button, select Settings , and then Printers ( Start , then Printers and Faxes if you are using Windows XP). 9. Right-click on the printer you wish to associate with the network port, and then select Properties . 10. If you are using Windows NT/2000/XP, go to the Ports tab. If yo[...]

  • Página 13

    User’s Guide Document #40182-120 Rev. A 10 Macintosh Network Configuration The TROY print server supports the AppleTalk protocol running over Ethernet (also known as EtherTalk). This capability allows Macintosh computers to print jobs to a printer simultaneously with jobs from Windows, UNIX, NetWare, and other computers. TROY print server AppleTa[...]

  • Página 14

    User’s Guide Document #40182-120 Rev. A 11 AppleTalk Configuration (OS 10.x) 1. If you have not done so already, set the name of your computer by going to the Applications folder*, selecting System Preferences , and then Sharing . Type in the computer name in the Network Identity section (you can also set the IP address here if you want). 2. Turn[...]

  • Página 15

    User’s Guide Document #40182-120 Rev. A 12 Troubleshooting This section describes procedures for troubleshooting problems you may encounter with the TROY print server, and is divided into the following sections:  Installation Problems  Intermittent Problems  Protocol-Specific Troubleshooting If you have followed the steps in th is sectio[...]

  • Página 16

    User’s Guide Document #40182-120 Rev. A 13 b. If the self-test does not print, then there is possibly a hardware problem. Double-check the connections. If you still cannot print, then make sure that your printer is capable of printing text, PCL or PostScript (the self-test will not work unless one of these is possible). Some examples of printers [...]

  • Página 17

    User’s Guide Document #40182-120 Rev. A 14  If y ou have a bridge or router located between the TROY print server and the host computer, make sure that the device is set up to allow the print server to send and receive data from the host. For example, a bridge can be set up to only allow certain types of Ethernet addresses to pass through (a p[...]

  • Página 18

    User’s Guide Document #40182-120 Rev. A 15 TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server, and you have checked the hardware and netw ork as described in the previous steps, then check the following ( it is always a good idea to try creating a another print queue to eliminate the possibility of setup errors ):[...]

  • Página 19

    User’s Guide Document #40182-120 Rev. A 16 AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer, you have checked the hardware and network as described in the previous steps, then check the following:  Make sure that y ou are running Phase 2 AppleTalk and that you have selected the correct network interface fr[...]

  • Página 20

    User’s Guide Document #40182-120 Rev. A 17 Loading New Firmware (Using the TCP/IP Update Utility) NOTE : The firmware can also be upgraded using the X Admin32 Utility by downloading the software and procedures from http://www.troygroup.com . 1. Run the TROY Wireless Update utility for TCP/IP. The About Update for TCP/IP window will be displayed. [...]

  • Página 21

    User’s Guide Document #40182-120 Rev. A 18 3. Verify that the file(s) are correct, and then click on OK . The utility will start searching for qualified print servers present on the network. 4. When the search process is complete, click on OK to continue. A list of found devices will be displayed.[...]

  • Página 22

    User’s Guide Document #40182-120 Rev. A 19 5. Select the desired PocketBasic to be upgraded, click on the green icon, or click on UPDATE  START . The firmware update process will begin automatically as soon as the PocketBasic is ready.[...]

  • Página 23

    User’s Guide Document #40182-120 Rev. A 20 6. When the PocketBasic is ready, the firmware upgrade will begin. The IP address of the PocketBasic as well as the file you are loading will be displayed. 7. The update log will be display ed when the update process is finished. Click on Close to continue.[...]

  • Página 24

    User’s Guide Document #40182-120 Rev. A 21 Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY print server. Worldwide Web Support Located at < http://www.troygroup.com >, the TROY web site provides answers to many common technical q[...]

  • Página 25

    User’s Guide Document #40182-120 Rev. A 22 Returning Products If you need to return a TROY product for any reason (failures, incorrect shipments, etc.), follow the steps below: 1. Contact the TROY Technical Support group at (304) 232-0899 to request a Return Goods Authorization (RGA) number (for North and South American customers), or call +49-70[...]

  • Página 26

    User’s Guide Document #40182-120 Rev. A 23 Contacts Corporate Headquarters TROY Group, Inc. 2331 South Pullman Street Santa Ana, CA 92705 USA (949) 250-3280 Technical Support North and South America U.S. 48 contiguous States: (800) 332-6427 Canada, Alaska, Hawaii, and South America: +1-304-232-0899 E-Mail: < technicalsupport@troygroup.com >[...]

  • Página 27

    User’s Guide Document #40182-120 Rev. A 24 Safety and Regulatory Notices For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installati o[...]

  • Página 28

    User’s Guide Document #40182-120 Rev. A 25 For European Users This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. TROY Group cannot be responsible for any failure to satisfy the protection requirements res[...]

  • Página 29

    User’s Guide Document #40182-120 Rev. A 26 Declaration of Conformity (FCC) Manufacturer: TROY Group, Inc 2331 South Pullman Street Santa Ana, California 92705 USA Telephone: (949) 250-3280 Product: PocketBasic - Ethernet Print Server Model No.: TROY1003 TROY Group, Inc. of Santa Ana, California, declares that the above- referenced product has bee[...]

  • Página 30

    User’s Guide Document #40182-120 Rev. A 27 Declaration of Conformity (CE) Manufacturer: TROY Group, Inc 2331 South Pullman Street Santa Ana, California 92705 USA Telephone: (949) 250-3280 Product: PocketBasic - Ethernet Print Server Model No.: TROY1003 TROY Group, Inc. of Santa Ana, California, declares that the above- referenced product, to whic[...]