Toshiba DKT3000 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Toshiba DKT3000. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Toshiba DKT3000 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Toshiba DKT3000 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Toshiba DKT3000, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Toshiba DKT3000 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Toshiba DKT3000
- nombre de fabricante y año de fabricación del dispositivo Toshiba DKT3000
- condiciones de uso, configuración y mantenimiento del dispositivo Toshiba DKT3000
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Toshiba DKT3000 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Toshiba DKT3000 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Toshiba en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Toshiba DKT3000, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Toshiba DKT3000, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Toshiba DKT3000. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Telecommunication Systems Division May 2002 DKT3000/2000-Series Digital T elephone User Guide Digital Business T elephone Systems[...]

  • Página 2

    Publ icat ion In forma tion T oshiba Ameri ca I nformat ion Sys tem s, Inc. , T elecommun ica tion Sys t ems Divis i on, rese rves the r ig ht , wit hout p rior n otice , to r evis e this infor mation pub licat ion fo r any rea son, inc l udi ng, but not limited to, ut iliz a ti on of ne w advances in the st ate of tech nical ar ts or to simply c h[...]

  • Página 3

    TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) T elecommunication Systems Division License Agr eement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULL Y READ THIS LICENSE AGREEMENT . USE OF ANY SOFTWARE OR ANY RELA TED INFORMATION (COLLECTIVEL Y , “SOFTWARE”) I[...]

  • Página 4

    T oshiba America Information Systems, Inc. T elecommunication Systems Division Limite d W arranty T os h iba Am eri ca Inform at ion Syst ems, Inc. , ( “ TA I S ” ) warrant s that this teleph one equipment (ex cept for fuses, lamps, and othe r consuma bles) will, upon delivery by T AIS or an aut horized T AIS dealer to a retai l customer in ne [...]

  • Página 5

    Strata CTX DKT3000/2000-Series T el ephone 05 /02 i Contents Introduction Organizati on ............................... ........................... .................. ........................... ............ ... vi i How to Use This Guide.............. ........................... ........................... .................. .............. viii Co[...]

  • Página 6

    Contents Chapte r 3 – Advan ced Operati on ii Strata CTX DKT3000/2000-Series T elephone 05/02 Handset .......................... .................. ........................... ........................... .................. ....... 10 Speaker ........ ........................... ........................... .................. ......................[...]

  • Página 7

    Contents Chapter 3 – Advan ced Opera tion Strata CTX DKT3000/2000-Series T el ephone 05 /02 iii Call Forward Set tings ............................... .................. ........................... .........................29 Call History ................................ ........................... ........................... .................. .[...]

  • Página 8

    Contents Chapte r 4 – DKT3 014 LCD F eatures iv Strata CTX DKT3000/2000-Series T elephone 05/02 Voice Mail - Di rect Transfer............... ........................... .................. ........................... ....... 51 Voice Mail Soft Ke ys................................... ........................... ........................... ........[...]

  • Página 9

    Contents Appendix A – Centre x Applica tion Strata CTX DKT3000/2000-Series T el ephone 05 /02 v Paging ................... ........................... .................. ........................... ........................... ....... 80 Call Forward Over ride (DSS Override ) ...................... ........................... .................. ..[...]

  • Página 10

    Contents Appendix A – Centr ex Ap pl icat ion vi Strata CTX DKT3000/2000-Series T elephone 05/02[...]

  • Página 11

    Strata CTX DKT2000/3000-Series T el ephone 05 /02 vii Introduction This use r guide describes ho w to use the 3000-s eries and 2000-seri es digit al phones for Str ata CTX syst ems. Also dis cussed are Dig ital Add- on Modules (DADMs) and the Dire ct S tation Sel ection ( DSS) Console. Organization • Chapter 1 – Th e Grand T our provides an ove[...]

  • Página 12

    Introduction How to Use This Guide viii Strata CTX DKT2000/3000-Series T elepho ne 05/02 How to Use Thi s Guid e This gui de provide s in-dept h instruc tions fo r the DKT3000- and DKT2000-se ries digita l teleph ones and th eir feat ures. Most t elephone u sers can u se the “S trata CTX 3000/2000 -series Digital T elepho ne Quick Ref er e nce Gu[...]

  • Página 13

    Introduction Related Do cu me nts /M edi a Strata CTX DKT2000/3000-Series T el ephone 05 /02 ix Related Documents/Media Note Some document s liste d here may app ear in dif feren t versio ns on the CD-R OM or i n prin t. T o find the mo st cu rrent v ersio n, che ck the versio n/da te in the Publ ication I nformation on the ba ck of the documen t ?[...]

  • Página 14

    Introduction Related Documents/Media x Strata CTX DKT2000/3000-Series T elephone 05/02[...]

  • Página 15

    Strata CTX DKT3000/2000-Series T el ephone 05/02 1 The Grand T our 1 This chap ter famil iarize s you with DKT300 0-series an d DKT2000-s eries digit al speaker phones (m odel numbers appear on the bot tom of your telephone ). DKT3000-se ries T elephones The DKT3000-s eries model s includ e: • DKT3010-S 10- button • DKT3020-S 20-button (shown o[...]

  • Página 16

    The Grand T our DKT300 0-series T elephones 2 Strata CTX DKT3000/2000-Series T elephone 05/02 DKT3020-SD T elephon e Fixed Butt ons The fixe d buttons o n your di al pad ena ble you to perform stand ard fu nctions qu ickly and easi ly . Thes e buttons are descr ibed in Cha pter 2 – The Basics . 5649 Dial Pad Handset Red/Green LED Indicators Fixed[...]

  • Página 17

    The Grand T our DKT300 0-s erie s T elephones Strata CTX DKT3000/2000-Series T el ephone 05/02 3 Flexible Buttons Y our telephone c an have 10, 1 4, or 20 Flex ible Butt ons (shown i n the illus tration on the pre vious page) that can be progra mmed to do man y button fu nctions, i ncluding: • Line is u sed to acc ess an outs ide line . • Prima[...]

  • Página 18

    The Grand T our DKT200 0-series T elephones 4 Strata CTX DKT3000/2000-Series T elephone 05/02 • 0RGH is genera lly us ed as a S oft K ey . • Pressin g 3D J H switches you from t he Call Fo rward (CF) display t o the Use r Name display . • Pressin g 6FU ROO advanc es you thr ough infor mation. • )HD WX U H will b e u sed in th e futu re. DKT[...]

  • Página 19

    The Grand T our DKT200 0-s erie s T elephones Strata CTX DKT3000/2000-Series T el ephone 05/02 5 DKT2020-SD T elephon e Fixed Butt ons The fix ed but tons on y our t elepho ne ena ble yo u to perfor m sta ndard functi ons qu ickly and easi ly . Thes e buttons are descr ibed in Cha pter 2 – The Basics . 5972 Dial Pad Handset Red/Green LED Indicato[...]

  • Página 20

    The Grand T our DKT200 0-series T elephones 6 Strata CTX DKT3000/2000-Series T elephone 05/02 Flexible Buttons All Flex ibl e Buttons must be pr ogr ammed f or your t el epho ne in syst em programmin g and vary for in dividual telephone s. If a but ton does no t appear o n your d isplay or telepho ne keystr ip label, see you r CTX System Admini str[...]

  • Página 21

    Strata CTX DKT3000/2000-Series T el ephone 05/02 7 The Basics 2 This chap ter s hows you the b asic oper ation of your DKT3000-se ries or DKT2000- series telephon e. Important! The t ext in th is chap ter appli es to both the DKT300 0-series and DKT2000-ser ies tele phones, unl ess other wise not ed. Impo rtant - Read Firs t Be sure t o check wit h[...]

  • Página 22

    The Basics Importan t - Read Firs t 8 Strata CTX DKT3000/2000-Series T elephone 05/02 Which Outgoing/Inc oming Call Featur es Do I Hav e? Check mark h ere which ou tgoing/i ncoming fea tures you have on your system. ❐ Auto matic Line S elect ion (A LS): When making outgoi ng calls, you have ALS if when you li ft the h andset or press 6SNU you hea[...]

  • Página 23

    The Basics Maki ng a Call Strata CTX DKT3000/2000-Series T el ephone 05/02 9 Making a Cal l There ar e three way s to orig inate a c all from yo ur digit al telep hone: Hot Dialing 1. T o make a c all usin g Hot Diali ng, dial the nu mber . When you sta rt to di al, the ext ension bu tton, Spkr and Mi c LEDs light . Digits display as they ar e dial[...]

  • Página 24

    The Basics Answer ing a Ca ll 10 Strata CTX DKT3000/2000-Series T elephone 05/02 Answe ri n g a Cal l There ar e several ways to ans wer a ca ll: Handset ➤ If your tel ep hone is pro gra mme d for Ringi ng Line Pref er enc e, pic k up the hands et and the t elephone a utomatica lly answer s the ri nging lin e. ➤ If not, press the butto n associ[...]

  • Página 25

    The Basics Messa ge Wai ting Strata CTX DKT3000/2000-Series T el ephone 05/02 11 Mess age W ait ing Use your 0VJ LED/b utton and L C D to s ee /retr ieve m essa ge(s) . An extens ion can re ceive up t o four s imultaneous Mes sage W aiting indica tions and LCD messages. One messag e is reserve d for the Message Center . Y our teleph one can be p[...]

  • Página 26

    The Basics Microp hone 12 Strata CTX DKT3000/2000-Series T elephone 05/02 T urnin g On/Off Messa ge W aiting LED on Anot her Extens ion If you ca ll an ext ension and it ’ s busy or th ere is no answer , you can ligh t that exten sion ’ s Message W aiting LED and enable tha t extens ion to cal l you back. 1. Dial an i nternal ext ension. Y ou h[...]

  • Página 27

    The Basics Call T ransfer Strata CTX DKT3000/2000-Series T el ephone 05/02 13 Call T ran sfer 1. While on a call, press & QI7U Q . Y our Line LED flashe s green and you hear in ternal dial t one. 2. D ial th e exte ns ion w h ere th e call w ill be trans ferre d. Y o u can re main o n the l ine and announ ce the call or i mmediately “ blin[...]

  • Página 28

    The Basics Confere nce Calls 14 Strata CTX DKT3000/2000-Series T elephone 05/02 Confer ence Call s Y ou can confe rence toge ther up t o eight par ties (i ncluding your own) - wit h up to six partie s being ext ernal ne twork lin es. The a ctual number of confe rence par ties with accepta ble volume l evels dep ends on the local and far e nd teleph[...]

  • Página 29

    The Basics Confe renc e Ca ll s Strata CTX DKT3000/2000-Series T el ephone 05/02 15 Adding Vo ice Mail to a Co nferen ce The Confer ence Master can add voi ce mail t o a confer ence. This f eature enabl es partic ipants i n a confer ence to li sten to o r leave a voice mail message during one telep hone ca ll. ➤ T o add V oice Mail to a conf eren[...]

  • Página 30

    The Basics Hold 16 Strata CTX DKT3000/2000-Series T elephone 05/02 Hold 1. T o place a call o n hold, press +ROG . Y our LCD shows the line on hold. The held Line ’ s LED flas hes gr een w hile a ppea r a nces o f the l ine at other stat ions f l a sh red . • T o ret urn to th e held c all, p re ss the h eld /LQH but ton. • If you do not r[...]

  • Página 31

    The Basics Vo l u m e C on t r o l Strata CTX DKT3000/2000-Series T el ephone 05/02 17 Vo l u m e C o n t r o l ➤ T o adjust the hands et volume ➤ Press t he 9RO ▲ to increas e volum e and 9R O ▼ to de creas e vo lume du ring t he ca ll . When you hang up, the v olume retu rns to the defau lt setting . ➤ T o adjust the spe aker volume f o[...]

  • Página 32

    The Basics LCD Contra st Adjust me nts 18 Strata CTX DKT3000/2000-Series T elephone 05/02[...]

  • Página 33

    Strata CTX DKT3000/2000-Series T el ephone 05/02 19 Advanced Operation 3 This chap ter gi ves you more details abo ut your DKT3000-seri es or DKT2000- series telepho ne ’ s advanced fun ctions. Using Y o ur LCD If your telephone has an LCD, use this section to l earn more a bout its f unctions . In it s idle state, t he LCD is a desk cl ock and c[...]

  • Página 34

    Advanced Operation Soft Keys 20 Strata CTX DKT3000/2000-Series T elephone 05/02 Soft Keys When Sof t Keys are o n, they rep lace the functions on the 0RGH , 3D J H , 6FUROO and )HD WX U H but tons below t he LCD. ( )HD WX U H is a future f eature f or DKT3000-se ries phones onl y .) The following table def ines Soft Key Prompts. T able 1 Soft Key P[...]

  • Página 35

    Advanced Ope rat ion Soft Keys Strata CTX DKT3000/2000-Series T el ephone 05/02 21 Soft Key Example When the Sof t Key prompts appear on the LCD, the LCD Con trol Button j ust below the prompt off ers access to that f eature. He re ’ s an example of how So ft Keys work . 1. When an o utsid e call is in progres s, the LCD appe ars as shown on th e[...]

  • Página 36

    Advanced Operation Advi sory Mes sages 22 Strata CTX DKT3000/2000-Series T elephone 05/02 Advisory Message s Advisory m essag ing enabl es you to st ore an in for mative messag e for LCD tele phones that ca ll your t elephone. Th e messages c an be up to 16 charact ers long. The S trata CTX provide s a number of stored mes sages, shown in the ta bl[...]

  • Página 37

    Advanced Ope rat ion Account Co de Call s Strata CTX DKT3000/2000-Series T el ephone 05/02 23 Account Co de Calls Account Cod es (Forced or V oluntar y) can be u sed for a variety o f reasons includin g billi ng, tracking, a nd line r estrict ion appli cations. Acco unt Codes ar e assigne d in the system as a fixed l ength (de fault is six digi ts)[...]

  • Página 38

    Advanced Operation Account Code Cal ls 24 Strata CTX DKT3000/2000-Series T elephone 05/02 V olunt ary Acc ount C odes (V eri fied/ Non-V erified) V oluntar y Account Codes are opti onal. They ca n be enter ed during a call and are used for tra ckin g sele ct ed cal ls usi ng Station Me ssag e Detail Repo r t (SMD R) cal l d etail recordi ng option.[...]

  • Página 39

    Advanced Ope rat ion Automat ic Bus y Redia l Strata CTX DKT3000/2000-Series T el ephone 05/02 25 Automati c Busy Redial After re aching a busy outsid e number , you can activ ate Automati c Busy Redial s o that the syst em auto maticall y redials the nu mber at reg ular i nterval s. The syst em repea ts the red ial unti l the dest ination is no lo[...]

  • Página 40

    Advanced Operation Automati c Callbac k 26 Strata CTX DKT3000/2000-Series T elephone 05/02 Automati c Callb ack When you rea ch a busy st ation, you can set Aut omatic Callba ck to have the syste m monitor t he busy ext ension an d notify yo u when it becomes id le. Automatic Callback can a lso plac e you in queu e for an av ailable outside l ine, [...]

  • Página 41

    Advanced Ope rat ion Backgrou nd Mu sic Strata CTX DKT3000/2000-Series T el ephone 05/02 27 Background Mu sic Y ou can se t b ack ground mus ic ove r y our te lep hone speake r o r o ver external speak ers . Up to 16 differ ent m u sic so urces can be appl ied to th e Strata C TX sy stem: the fi rst source i s Quiet T one, all others c an be music [...]

  • Página 42

    Advanced Operation Call F orward 28 Strata CTX DKT3000/2000-Series T elephone 05/02 Call Forward System System Call Forwar d (which i s set in Pr ogramming ) automati cally di rects ca lls to a predefi ned locat ion, such a s V oice Mail . See your CTX Sys tem Administ rator to determi ne which typ e of Call Fo rward you ha ve, as well as the Call [...]

  • Página 43

    Advanced Ope rat ion Call Fo rwa rd Strata CTX DKT3000/2000-Series T el ephone 05/02 29 • Call Forwar d - External Location – Fo rwards inc oming line calls th at ring direct ly to your extensio n to a d estinati on outsid e the syst em. Y ou can change your fo rwarding dest ination from outsi de the sys tem using t he DISA featur e. See your C[...]

  • Página 44

    Advanced Operation Call F orward 30 Strata CTX DKT3000/2000-Series T elephone 05/02 ➤ T o use the Call Fo rward button sequen ce ➤ Follow th e instru ctions in the f ollowing tabl e, shown u nder “ Button Se quence. ” Some fe atures requi re addit ional in put, such as : • Destinat ion – If the desti nat io n is an out si de number , pr[...]

  • Página 45

    Advanced Ope rat ion Call Fo rwa rd Strata CTX DKT3000/2000-Series T el ephone 05/02 31 Call Forward Any C all - Set for Another Station: Enab le s yo u to forward all ca lls for anoth er te lepho ne within yo ur telepho ne s ystem. All Calls Ext. button + (T on e) + ext. no. + Pas s Code (T one) +  + Dest. No. + (T one) Busy Ext. button + (T on[...]

  • Página 46

    Advanced Operation Call History 32 Strata CTX DKT3000/2000-Series T elephone 05/02 Call History Incom ing ca lls wi th Call er ID o r ANI in forma tion c an be op tiona lly re corde d into a rollin g list for th e stati on whe re the call is ringi ng. Th e call i s plac ed in the list al ong with the number, name ( if provid ed), time and da te of [...]

  • Página 47

    Advanced Ope rat ion Call Pickup Strata CTX DKT3000/2000-Series T el ephone 05/02 33 ➤ To p a r k a c a l l 1. While on a call, press 3 DUNLQ2 UELW ...or &QI 7 U Q +  . The LED flas hes green (co nsultati on-hold). 2. Specify the Park Or bit using one of the follow ing: • Press  a nd the s ystem automa tically selects a[...]

  • Página 48

    Advanced Operation Call Pi ckup 34 Strata CTX DKT3000/2000-Series T elephone 05/02 Page/Inte rnal Call Pickup This fea ture p icks up I nter nal (s tati on to st ation ), Group P age, and Al l Call Page cal ls. If the se typ es of c al ls occ ur at th e same time , the p i c kup p ri ority is stat ion-t o-sta tion and then Page calls in the or der [...]

  • Página 49

    Advanced Ope rat ion Call W ai ting Strata CTX DKT3000/2000-Series T el ephone 05/02 35 Notes • The Primar y extens ion number is the director y number by which the telephon e set is defi ned. Oth er , non-p rimary extensio n numbers may al so appear on the telepho ne. By convent ion, the Pr imary extensi on number i s assigne d to the fi rst but[...]

  • Página 50

    Advanced Operation Direct Inward Sy stem Access (DISA) 36 Strata CTX DKT3000/2000-Series T elephone 05/02 Direct Inwa rd System Access ( DISA) Outs ide ca l l ers wi th tou ch to ne telep hone s can c a ll in to lines progr amme d for D i r ect Inward Sys tem Access ( DISA) and di al an exte nsion or ou tgoing li ne without going through an attenda[...]

  • Página 51

    Advanced Ope rat ion Distin ctive Ringin g Strata CTX DKT3000/2000-Series T el ephone 05/02 37 Distinctive Ringing 1. Press   to enter Use r Programming Mode. 2. Press a /L QH bu tton. The Li ne LED is steady gr een. 3. Enter t he ringin g pitch numbe r:  = Low ,  = Mi ddle,  = High,  = Comb ination 4. Lift t he handset ?[...]

  • Página 52

    Advanced Operation Door Lo ck(s) 38 Strata CTX DKT3000/2000-Series T elephone 05/02 Setting DN D for Anot her Exte ns ion ➤ T o activate DND for another ext ension ➤ Ente r  (hear Entry T one) + the Primary ex tensi on of the remote ex tensi on + the pass code +  (hear Succ ess T one). This sets DND as if activat ed by the Pri[...]

  • Página 53

    Advanced Ope rat ion Door P hone (s) Strata CTX DKT3000/2000-Series T el ephone 05/02 39 Door Pho ne(s) Door phones ca n be used to call phon es selected in syst em programming. When a door phone cal ls, you hea r a disti nctive r inging to ne, one or f ive times (s et in s ystem programmin g). Y ou can also call a door phone and monit or the su rr[...]

  • Página 54

    Advanced Operation Emergenc y Ring dow n 40 Strata CTX DKT3000/2000-Series T elephone 05/02 ➤ T o call/monitor a do or phone 1. W it h the hands et of f-hook, pr ess a ext ension. Y ou hear dial tone and t he LED flashe s green (i n-use). 2. Press  + extension for the d oor locat ion. A two-way talk-pat h exists between your tel ephone a[...]

  • Página 55

    Advanced Ope rat ion Off-hook Call Annou nce Strata CTX DKT3000/2000-Series T el ephone 05/02 41 Off-hook Call Anno unce Off -hook Call Announce (OCA) e nables you to complet e a call t o a busy digi tal telepho ne. Y o ur telephone must be programmed t o either anno unce automatical ly or to announce a fter you pres s a but ton on your di al pad .[...]

  • Página 56

    Advanced Operation Override Calls 42 Strata CTX DKT3000/2000-Series T elephone 05/02 Override Calls The availab le override fea tures are: Busy Override Ring Over Bus y Override en ables you t o send a mute d ring ton e to a busy station to indicat e a call is waiting. Th e Busy Overr ide (BOV) muted ri ng can be pr ogrammed for eac h statio n to b[...]

  • Página 57

    Advanced Ope rat ion Overri de Call s Strata CTX DKT3000/2000-Series T el ephone 05/02 43 Execut ive Over ride Executi ve Override enables y ou to ente r an esta blished co nversati on. Y our telep hone can als o be progra mmed to blo ck Executi ve Overrid e from other t elephones . ➤ T o perform Executi ve Override ➤ After r eaching a b usy st[...]

  • Página 58

    Advanced Operation Paging 44 Strata CTX DKT3000/2000-Series T elephone 05/02 Class of Se rvice Overr i de By diali ng a Class of Servi ce (COS) Over ride cod e, a user can change a stati on ’ s set of privi leges to one a ssoci ated w i th the overr ide co d e. Whe n the ca ll is te rmin ated a nd another is atte mpted from the same s tation, t h[...]

  • Página 59

    Advanced Ope rat ion Paging Strata CTX DKT3000/2000-Series T el ephone 05/02 45 ➤ T o make a Group Pag e ➤ Press *URXS3D JH and ente r the Group number (01~ 16) ...or p ress exte nsion +  and en ter the z one number . Answ ering a Page ➤ T o an swer a Group P age, lift the hands et of f-hook, pr ess exte nsion + [...]

  • Página 60

    Advanced Operation Privacy 46 Strata CTX DKT3000/2000-Series T elephone 05/02 Privacy Privacy controls the ab ility of more than o ne person t o use the s ame extensi on or CO line at the same ti me. Privac y ap pli es to mul ti pl e ap pearan ces of e xte nsi ons , Phantom extensi ons, outsi de Lines a nd outside Line Gro up buttons . The applic a[...]

  • Página 61

    Advanced Ope rat ion Speed D ial Strata CTX DKT3000/2000-Series T el ephone 05/02 47 Speed Di al Speed Dial enables you to dial a sequenc e of up to 32 di gits with a shorter code. Dial sequence s can incl ude tele phone numbers , authoriz ation cod es, password s featur e activa tion codes and pauses . Speed Dial may be used t o origina te a call [...]

  • Página 62

    Advanced Operation Speed Dia l 48 Strata CTX DKT3000/2000-Series T elephone 05/02 Storing a Sta tio n Spe ed Dial Number There ar e three way s to stor e a St ation Spe ed Dial numbe r , in cluding Progr amming Mode, Access Codes and th rough syst em programming by your CTX Syst em Admin istra tor . ➤ T o store a S tation Speed Dial Number using [...]

  • Página 63

    Advanced Ope rat ion Speed D ial Strata CTX DKT3000/2000-Series T el ephone 05/02 49 Note Selecte d telepho nes may have t he abili ty to chan ge System Spe ed Dial numbers. Fol low this procedu re but speci fy a System Sp eed Dial nu mber (200~999 ) instea d. 3. E nter the desti natio n digi ts , the n press  . The LCD shows “ SPEED DIAL ” [...]

  • Página 64

    Advanced Operation T o ne/Pulse Di aling 50 Strata CTX DKT3000/2000-Series T elephone 05/02 The numbers are defi ned in Ta b l e 4 : T one/Pulse Dialing W it h some older Central Of fices, you may have t o make call s on outsi de lines programmed f or rotar y dial pu lses. This feature enables yo u, while on t hese lin es, to switch t o tone dia l [...]

  • Página 65

    Advanced Ope rat ion V oice Mail - Direct T ransf er Strata CTX DKT3000/2000-Series T el ephone 05/02 51 V oic e Mail - Di rect T ransfer The Strat a CTX enabl es you to transfe r a cal l di re ct ly to a voice ma il box witho ut fi rst ringi ng t ha t pe rs on ’ s telephone. ➤ T o transfer a c all dir ectly to V oice Mail (VM) 1. While on a ca[...]

  • Página 66

    Advanced Operation V oice Mail Soft Keys 52 Strata CTX DKT3000/2000-Series T elephone 05/02 T able 6 Sof t Keys for CTX Digit al T ele phones DKT 301 4 SDL DKT 3010 SD DKT 3020 SD DKT 2010 SD DKT 2020 SD V o ice Ma il Functio ns ACCEPT C onfirm a utomatic copy des tination ADD ADD ADD Creat e a Gues t Mailbo x ADD D ESTS Addi tiona l Des t inati on[...]

  • Página 67

    Advanced Ope rat ion V oice Mail Soft Key s Strata CTX DKT3000/2000-Series T el ephone 05/02 53 DES TINA TION Enter automatic copy de stination DIRECTOR Y DIR DIR Directory plus name DND DND DND Change Do Not Disturb (On/Off) ENABLE/ DISABLE Enable/D isable: • Notificat ion templ ate (toggl e) • Automati c copy END TIME Set copy End T ime FOLDE[...]

  • Página 68

    Advanced Operation V oice Mail Soft Keys 54 Strata CTX DKT3000/2000-Series T elephone 05/02 P AUSE P AUS P AUS Pause rec ording P AUSE PLA Y Pause pl ayback PER DST LST LIST LIST Manage Personal Di stribution Lists PERSONAL LIST LIST LIST Personal di stribution list (1~2 5) PM? PM PREVIOUS Play the Previou s me ss age PREV MENU PREV Retu rn to pr e[...]

  • Página 69

    Advanced Ope rat ion Call Recording Strata CTX DKT3000/2000-Series T el ephone 05/02 55 Call Recording Whil e on a n a ctive call, a stati on us er can recor d the c onve rs ati on and s tore it in a S tratagy ES voice mai lbox. Record ings can al so be p aused or rest arted. Dep ending upon your System Admin istrator , you are gi ven eith er a man[...]

  • Página 70

    Advanced Operation Call Re cordin g 56 Strata CTX DKT3000/2000-Series T elephone 05/02 Important! S tratagy ES mailboxes hav e a definable limi t on the length one mess age can be. I f you plan o n making lengthy recordi ngs, see your System Administr ator so y our message record ing time ca n be proper ly defin ed. ➤ T o record a call 1. W it h [...]

  • Página 71

    Strata CTX DKT3000/2000-Series T el ephone 05/02 57 DKT3014 LCD Features 4 This chap ter s hows how to use the DKT3014-SDL ( shown below) lar ge scree n direct ory displ ay and indi vidual na me searches . DKT3014-SDL T elepho ne 5908 Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Feature Scroll Mode Page FEB 19 MONDAY 12:00 FRED S NO. 3371 DIRECT SS [...]

  • Página 72

    DKT3014 LCD Features Direct ory and Spe ed Dial Li stings 58 Strata CTX DKT3000/2000-Series T elephone 05/02 Directory and Spe ed Dial Listings The dire ctory me nu (idle sta te) is s hown below . Direct Station Se lection This opt ion dis plays all na med stati ons in alp habetical order . 1. Press the DIRECT SS So ft Key to view the firs t scr ee[...]

  • Página 73

    DKT3014 LCD Features Direct ory and Speed Dial Li stings Strata CTX DKT3000/2000-Series T el ephone 05/02 59 System S peed Dial and Per sonal Speed Dial Using Syst em Speed Dial and Person al Speed Dia l is very similar to u sing Direc t S tation Sel ection, de scribed a bove. 1. Press the Soft Key nex t to SYSTEM SD or PERSONAL SD to vie w the fir[...]

  • Página 74

    DKT3014 LCD Features Direct ory and Spe ed Dial Li stings 60 Strata CTX DKT3000/2000-Series T elephone 05/02 Alphanu meric En try Y ou can ent er alphanumer ic charact ers fro m the dia l pad to refi ne a nam e sear ch in the Intern al or Externa l Direc tor y (see ex amp le below and Ta b l e 7 ). If you e ntered “ B, ” all names b eginning wi[...]

  • Página 75

    DKT3014 LCD Features Direct ory and Speed Dial Li stings Strata CTX DKT3000/2000-Series T el ephone 05/02 61 ➤ T o ad d a space or move one char acter t o the rig ht, press the RIGHT Soft Key . ➤ T o ba ckspace (d elete pr evious cha racter) , press th e LEF T Soft Ke y . ➤ T o cyc le bac k to the firs t l etter, contin ue pr essin g the LEF [...]

  • Página 76

    DKT3014 LCD Features Direct ory and Spe ed Dial Li stings 62 Strata CTX DKT3000/2000-Series T elephone 05/02[...]

  • Página 77

    Strata CTX DKT3000/2000-Series T el ephone 05/02 63 User Programming 5 User prog ramming e nables you to c hange your t elephone ’ s layout/r egi st ration and other s ettings. W ith user programming you can re- define Fl exible Button s to perf orm other f unctions. • Enter numbe rs in your personal Speed Dial list • Program One T ouch and F[...]

  • Página 78

    User Programming Flexibl e Button Cod es 64 Strata CTX DKT3000/2000-Series T elephone 05/02 • Call Forward – Use rs can se t the Call For ward (CF) de stinati on and CF-No Answer T imer for t he CF butto ns. • One T ouch – Users can set s peed dial and custom f eature ac cess code sequence s for On e T ouch buttons. • Back ground M usic ?[...]

  • Página 79

    User Programming Flexible Button Co des Strata CTX DKT3000/2000-Series T el ephone 05/02 65 Setting/Ch anging a Flexib le Button ’ s Function 1. Press   to enter Use r Programming Mode. 2. Press +ROG . 3. P ress th e Flex ible B u tton to set or chan ge . 4. E nter the Flex ible Bu tton Co de (se e Ta b l e 8 ), plus an y optional [...]

  • Página 80

    User Programming One T ouc h Butto ns 66 Strata CTX DKT3000/2000-Series T elephone 05/02 One T ouch Buttons One T ouch bu ttons can be used for storing fr equently us ed feature s or dialed numbe rs, such as Speed Dial num bers (us e Spee d Di al C odes to st ore addi tiona l num bers ). O ne- touch but tons can b e preassi gned to you r telepho ne[...]

  • Página 81

    User Programming One T ouch Button s Strata CTX DKT3000/2000-Series T el ephone 05/02 67 T o Use a One T ouc h Button ➤ Press t he One T o uch button. Setting/Ch an ging a Persona l Speed Dial Code See “ S tori ng a S tation Speed Dial Number ” on page 48 . T able 9 Specia l Characte rs Entry Meaning  + Indicates “ st op. ” The One T o[...]

  • Página 82

    User Programming Featur e Codes 68 Strata CTX DKT3000/2000-Series T elephone 05/02 Feature Codes Feature Access Codes are en tered as a sequence on your tel ephone to use a pa rticula r featur e. T able 10 Fe ature Acce ss Code s Feature Featu re Access Co d e Sequences Account Code + + Account cod e digits Attendant Co nsole Automatic Busy Redial [...]

  • Página 83

    User Programming Feat ure Code s Strata CTX DKT3000/2000-Series T el ephone 05/02 69 Call Forward Any Call - Set for Another Station All Call Ext. button + + ext. no. + Pa ss Co de +  + Dest. No. + Busy E xt. butt on + + ex t. no. + Pas s Cod e +  + De st. No. + No A nsw er Ext. button + + ext. no. + Pa ss Code +  + Dest. No. +  + Ti[...]

  • Página 84

    User Programming Featur e Codes 70 Strata CTX DKT3000/2000-Series T elephone 05/02 Incomi ng - Directed Exte ns io n Pi ck up E xt. b ut ton + + Ext. Number On hold - Local Retrieve Ext. butt on + On hold - Remote Retrieve Ext. button +  + Remote Ext. No. On hold - Outsid e line Retriev e Ext. button +  + Line on ho ld On hold - Dire cted Ext[...]

  • Página 85

    User Programming Feat ure Code s Strata CTX DKT3000/2000-Series T el ephone 05/02 71 Activate M W at anoth er Station without Ri nging + Ext. no . Cancel MW at ano ther Station without Ri nging + Ext. no . Messagin g - Adviso ry Advis ory Mess ag e - Activat io n + Messag e No. Advis ory Messag e - Cance lla tion Network Access Code (Pri vate Netwo[...]

  • Página 86

    User Programming Featur e Codes 72 Strata CTX DKT3000/2000-Series T elephone 05/02 Spee d Dial Regi st er Statio n (0 0~9 9)  + Ind ex Num ber (00~ 99) Syst em  + Inde x N umber (000~ 0 99)  + Inde x N umber (100~ 1 99)  + Inde x N umber (200~ 2 99)   + Index Nu mber (300~399 )  + Inde x N umber (400~ 4 99)  + Inde x N umber[...]

  • Página 87

    User Programming LED Indicato r Details Strata CTX DKT3000/2000-Series T el ephone 05/02 73 LED Indicator Det ails Each line a nd fea ture butto n has a LED n ext to it whi ch ind icate s the s tat us of th e line or featu re associate d with the but ton. Line LEDs light red or gree n and flash at varying rates to ind icate call st atus (s ee Ta b [...]

  • Página 88

    User Programming LED Indic ator Details 74 Strata CTX DKT3000/2000-Series T elephone 05/02[...]

  • Página 89

    Strata CTX DKT3000/2000-Series T el ephone 05/02 75 DADM/DSS Console 6 This chap ter pr ovides an overview of th e followi ng two opt ional unit s and descr ibes the fea tures, but tons and a ssociate d LEDs. There ’ s a 3000 -series and 2000-se ries model for each of t hese unit s. • Digital Add-on Module (DADM) – adds 20 line/ feature butto[...]

  • Página 90

    DADM/DSS Console DADM 76 Strata CTX DKT3000/2000-Series T elephone 05/02 DADM Digital a dd-o n Modules ( DADM) can be con nected t o bo th the 300 0- and 2000-s er ies telepho nes to pro vide ad ditional buttons.Th e 3000-ser ies telepho ne requir es a 300 0- series DADM; the 2000-s eries t elephone requ ires a 200 0-series DADM. The DADM3020 mode [...]

  • Página 91

    DADM/DSS Console DSS Consol e Strata CTX DKT3000/2000-Series T el ephone 05/02 77 DSS Console The Direc t St ation Sel ection (DSS) console operates alongside of a digi tal telepho ne to provide 60 additi onal buttons . The 3000-se ries telep hone requir es a 3000-s eries DSS; the 2000- series tele phone requi res a 2000 -series DSS. An examp le of[...]

  • Página 92

    DADM/DSS Console DSS Cons ole 78 Strata CTX DKT3000/2000-Series T elephone 05/02 Calling a Station ➤ T o cal l a stati on ’ s extensi on from either a DSS console or a DADM, press th e DSS associa ted with t he stati on. A station cal l with a DSS button can be made on-h ook or of f-h ook, and with V oice First o r T one si gnaling. Af ter pres[...]

  • Página 93

    DADM/DSS Console DSS Consol e Strata CTX DKT3000/2000-Series T el ephone 05/02 79 Call T ran sfer with Camp-o n Y ou can tran sfer a ca ll to a busy stat ion from ei ther a DSS console or an DADM. Use the DSS to t ransf er th e call , even t hough th e DSS LED a ssoci ated wit h the s tati on you are “ tr ansferr ing to ” is red. ➤ T o transf[...]

  • Página 94

    DADM/DSS Console DSS Cons ole 80 Strata CTX DKT3000/2000-Series T elephone 05/02 Paging Y ou can make an a nnounceme nt page to a group of telephone speakers selected in system pr ogramming wit h $OO&DOO3DJH on the DSS con sole. 6' (if pr ogrammed) on eithe r the DSS con sole or the DADM can be used for page annou ncements. See “ A[...]

  • Página 95

    Strata CTX DKT3000/2000-Series T el ephone 05/02 81 Centrex Application A Y our system may be equipped with the Centr ex Applica tion, which enhances its featur e capabilit y when instal led behind a Centrex o r PBX system. Y our telephone may have ac cess to on e or more of the enhanc ed Centrex features listed below: Flexi ble Dire ctory Number i[...]

  • Página 96

    Centrex Applicat ion Delayed Rin gi n g 82 Strata CTX DKT3000/2000-Series T elephone 05/02 Delayed Ringing Outside line or Cen trex lin e(s) can be programmed for a 12-s econd and/o r 24-seco nd ring del ay at st ations t o permit al ternate answering condition s. Answer the line when your tel ephone is ringing.[...]

  • Página 97

    Strata CTX DKT3000/2000-Series T el ephone 05/02 83 Button Labels B All Flex ibl e Buttons must be pr ogr ammed f or your t el epho ne in syst em programmin g and vary for in dividual telephone s. If a but ton does no t appear o n your d isplay or telepho ne keystr ip label, see you r CTX System Admini strator for butt on assign ments. The butt on [...]

  • Página 98

    Button Labels Delayed Rin gi n g 84 Strata CTX DKT3000/2000-Series T elephone 05/02 Call Forward-No Answer – Press to forward c alls to a nother st atio n or voice ma il devic e when you r st ation is not answ ered af ter 8~60 se conds (s et at your st ation). Call Forward-Ext ernal – Press t o forward Priv ate or DID line call s to an e xterna[...]

  • Página 99

    Button Labels Del ayed R ingi ng Strata CTX DKT3000/2000-Series T el ephone 05/02 85 Pause/Resum e – Press to p ause or resume rec ording a c onversati on to a vo ice mailbo x or whe n playing back th e recordin g. Record to V oice Mail – Press to record curre nt con versatio n to voic e mailbo x. Relea se and Answer – Press to d iscon nect o[...]

  • Página 100

    Button Labels Delayed Rin gi n g 86 Strata CTX DKT3000/2000-Series T elephone 05/02[...]

  • Página 101

    Strata CTX DKT3000/2000-Series T el ephone 05 /02 87 Index A aban done d call n u mbe rs (see C all History ), 32 about th is book conventi ons, viii how to use this gu ide, vi ii organiz ation, vi i relate d doc ument s, ix access code s, 65 , 68 account code s, 23 , 65 , 68 cal ls, 23 force d, 23 verifi ed/non-ve rified, 23 add-on modu le ⁄ DSS[...]

  • Página 102

    Index D ~ L 88 Strata CTX DKT3000/2000-Series T elephone 05/02 call tr ansfe r, 13 call w aitin g, 35 , 43 centr ex applica tion, 81 featur e buttons , 81 change pa ss code, 29 CO line que uing, 36 confere nce cal ls, 14 , 70 hold, 16 voice mai l, 15 D DADM, 76 delayed ri ngi ng, 82 dial pa d, 60 digita l add-on modu le (DADM), 76 direc t inwa rd s[...]

  • Página 103

    Ind ex M ~ S Strata CTX DKT3000/2000-Series T el ephone 05 /02 89 LCR dialin g out, 70 LED indica tors, 73 line access, 7 auto matic sel ectio n, 8 buttons , 7 ringin g prefe rence, 8 M message wai ting, 11 , 70 message wai ting li ght on anothe r teleph one, 12 on phanto m ext/MW, 12 messaging advisor y, 71 Mic butto n, 12 microphon e cut- off, 41[...]

  • Página 104

    Index T ~ V 90 Strata CTX DKT3000/2000-Series T elephone 05/02 star t a pplic ation , 72 system sp eed dial, 59 T tone ⁄ pu lse dial ing, 50 tone si gnaling, 8 trans fer, 13 travel ling cla ss overri de, 72 two (tandem) CO line conne ct ion , 15 U user pr ogramming, 63 , 65 , 72 V voice first s igna li ng, 8 voice mai l access code s, 72 call r e[...]