THOMSON THG540 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones THOMSON THG540. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica THOMSON THG540 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual THOMSON THG540 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales THOMSON THG540, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones THOMSON THG540 debe contener:
- información acerca de las especificaciones técnicas del dispositivo THOMSON THG540
- nombre de fabricante y año de fabricación del dispositivo THOMSON THG540
- condiciones de uso, configuración y mantenimiento del dispositivo THOMSON THG540
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de THOMSON THG540 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de THOMSON THG540 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico THOMSON en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de THOMSON THG540, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo THOMSON THG540, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual THOMSON THG540. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    User manual THG540 - V oice Over IP Cable Modem SA TELLITE TELECOM CABLE TERRESTRIAL[...]

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    Important Information i CAUTION Disconnect power before servicing. CAUTION This device is int ended for indoor operation only. Telephone ja cks Line 1 and Line 2 must not be conn ected to outsi de wiring. CAUTION To ensure reliable operation and to prevent overheating, provide ade quate ventilation for this modem and kee p it away from heat sources[...]

  • Página 3

    Important Information ii Operating In formati on Operatin g Temperatu re: 0 ˚ - 40 ˚ C (32 ˚ - 104 ˚ F) Storage T empera ture: -3 0 ˚ to 65 ˚ C If yo u purch ased th is pr oduc t at a r etail o utle t, ple ase re ad the f ollo wing: Produc t I nfo rmat ion Keep your sa les receipt to obtain warranty pa rts and se rvice and for pr oof of purch[...]

  • Página 4

    Table of Contents Illustrations contained in this docu ment are for representation only. iii Chapter 1: Connections and Setup ........................................................................................... 1 Intro duc tion ...................................................................................................................[...]

  • Página 5

    Table of Contents iv Connecti ng More Th an Two Com puters to th e Cable Modem ........................................... 22 Teleph one or Fax Connection .......................................................................................... 23 Acti vatin g the Cab le Mo dem ......................................................................[...]

  • Página 6

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 1 Chap ter 1: C onn ection s an d Setu p Intr oducti on Voice over IP Cabl e Modem Featu res z Provides two-line telephone service z Capable of rece iving data at rate s of up to 38 Megabits per se cond z Able to send an d receiv e data ov er the[...]

  • Página 7

    Chapter 1: Connections and Setup 2 Computer Requirements For the best possible perfor mance from your cable modem, your persona l compute r must meet the fo llowin g minim um system requir ements (note th at th e minimum requirements may vary b y the c able com pany): IBM PC C OMPATIBLE MACINTOSH** CPU Pentium preferred P owerPC or h igher System R[...]

  • Página 8

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 3 Cable Modem Overview Front P anel The following illustrat ion shows the front panel of the EMTA machine: The LEDs on the fr ont panel are desc ribed in the table b e low (from left to ri ght): THG540 Tel 2 Tel 1 Message Cable Activity Cable Lin[...]

  • Página 9

    Chapter 1: Connections and Setup 4 THG540 Tel 2 Tel 1 Message Cable Activity Cable Link PC Link Internet Description OFF FLASH MTA DHCP FLASH OFF MTA SNMP/TFTP MTA initialization FLASH FLASH RSIP ON ON Both Lines On-Hook ON FLASH Tel1 Off-hook, Tel2 On-hook FLASH ON Tel1 On-hook, Tel2 Off-hook MTA Operation FLASH FLASH <CM Normal Operation> B[...]

  • Página 10

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 5 Rear Panel 12VDC: 12V Power connector Reboot EMTA: Reboot this de vice Telephony (L INE1/LINE2): RJ-11 Phone set connector ETHERNET: Ethernet 10/100BaseT RJ-45 connector U S B : U S B C o n n e c t o r C A B L E : F - C o n n e c t o r[...]

  • Página 11

    Chapter 1: Connections and Setup 6 Wall M ount ing The num ber of the s crew: 2 pc s Direction for wa ll mounting: LED pa nel upward. Dimension for the scre w: TBD There are 4 slots on the un derside of the EMT A that can be used for wall mountin g. Note: When w a ll mou nting the unit, ensure that it is w ithin reach of the power ou tlet. You will[...]

  • Página 12

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 7 Relati onshi p among th e Devices This illustrat ion shows a cable company that offe rs Euro-DOCSIS compliant voice/dat a services. What the Modem Does The voic e over IP cab le modem is a residen tial voic e-enabled cable m odem that pr ovides[...]

  • Página 13

    Chapter 1: Connections and Setup 8 internet service work for you. Contact Your Loca l Cable Com pany You will need to contact your cable company to es tablish an inte rnet acco unt be fore you can use your modem. You should have the followi ng info rmation (which you will fi nd on the st icker on the m odem) ready :  The serial num ber  The m[...]

  • Página 14

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 9 Please verify the following with the cable company  The cabl e service to your hom e supports Euro -DOCSIS or DOCSIS compliant two-way modem access (note on frequencies for D OCSIS usage).  Your internet account has b e en set up. (The Me[...]

  • Página 15

    Chapter 1: Connections and Setup 10 Connecting the Cable Mode m to a Single C ompute r This section o f the manua l explains how t o connect your cable modem to t he USB or Ethe rnet port on your co mputer and insta ll the necessary s oftware. Plea se refe r to Figure 1 to help you connect your cable modem for t he best possible connect ion. Attach[...]

  • Página 16

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 11 Importa nt Connectio n Informat ion The cable mode m supports Ethernet a nd USB connections simulta neously. USB Connection to One Computer No te: O nl y u se th e pow er su ppl y pr ov ide d wi th this u nit. Us in g other po wer supplies m a[...]

  • Página 17

    Chapter 1: Connections and Setup 12 1. Before you be gin, close all ope n applications an d dialog boxes as the y may inte rfere with your Voice o ver IP Cable M odem ins tallatio n. 2. Inser t the C D into the CD -ROM drive of your c ompu ter. A m enu of o ption s appear s. 3. Clic k “Ins tall R CA Cabl e Modem .” If the op tion s menu does no[...]

  • Página 18

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 13 9. Connect o ne end o f the USB cab le incl uded with y our Voic e over IP Cabl e Modem to the USB port on your com puter. Conn ect the o ther end o f the USB c able to th e USB port o n the Vo ice over IP Cable Modem . 10. If the modem is det[...]

  • Página 19

    Chapter 1: Connections and Setup 14 Note: If Windo ws 2000 does not recognize the Voic e over IP Cable Modem’s presence, your BIOS settings may not permit USB and/or Pl u g-and -Play devices. Plea se contact your comp u ter’s customer service departm ent. 7. Choose th e “Search f or a suitabl e driver fo r my devic e (recomm ended)” optio n[...]

  • Página 20

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 15 9. The search should find t he driver for the “Thomson U SB CDC Device s”. To confirm that this is the cas e, clic k “Next” to con tinue and proceed to step 1 1. Otherwi se, see s tep 10. Important: Do NOT co ntin u e if the sea rch fi[...]

  • Página 21

    Chapter 1: Connections and Setup 16 install the driver. At this point your PC needs to copy Windows 2000 specific files. If thes e files are not located on your hard drive, you may need to insert your W indows 2000 installation media (i.e., Windows 2000 CD-ROM), but first remove th e Voice over IP Cable Modem CD-ROM. 12. After th e Windo ws spec if[...]

  • Página 22

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 17 Choose the “Au tomatic searc h for a better driver (R ecomm ended)” option, and click “Next.” No te: I f Wi ndow s Me d oes n ot re co gn ize th e Voi ce over IP Cable Modem ’s presence, i.e., t he “Add New Hardware W izard” did [...]

  • Página 23

    Chapter 1: Connections and Setup 18 sof tware a utom atica lly ( Recom mended )” op tion, and c lick “ Next.” Note: If Windo ws XP does not recognize the Voice over IP Cable Modem’s prese nce, i.e., the “Welcome to the New Hardware W izard” did not a u tom atically appear, yo ur BIOS settings may not permit USB and/o r Pl u g-and -Play [...]

  • Página 24

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 19 9. The Voic e over IP Cab le Modem installa tion is now comple te. To vali date a pr oper installation, perfor m the following inst ructions: A. Clic k on the “Star t” ico n in the l ower left- hand corn er of your screen. B. Select “Set[...]

  • Página 25

    Chapter 1: Connections and Setup 20 Below ar e importan t points to rem e mber befo re you connect the Voic e over IP Cable Modem :  For Ethernet connections, go to page 21.  For telephone a nd fax connections, go t o page 23.[...]

  • Página 26

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 21 Ethernet Connection to One Computer Make the co nnecti ons to th e mod em in the fo llowin g sequ ence: 1. Connec t one end of the co axial c able to the cab le conn ection in the w all, and the other en d to the CA BLE jac k on the cable m od[...]

  • Página 27

    Chapter 1: Connections and Setup 22 Connecting More Than Two Computers to the Cable Modem If you need to c onnec t more th an two c omput ers or if you need to connec t two c omputers, but USB is not available, you’ll need th e foll owing addit ional equip ment:  Crossover-wired, or “null,” ca tegory 5 E thernet ca ble for the cable modem [...]

  • Página 28

    Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 23 Telephone or Fa x Connection When proper ly connected, most tele phony device s can be used with t he cable mode m just as with c onventio nal tele phone serv ice. To make a no rmal telep hone c all, pick up the han dset, wai t for a dial t on[...]

  • Página 29

    Chapter 1: Connections and Setup 24 Activati ng th e Cable Modem After you install the c able m odem and tu rn it on for the fi rst tim e (and eac h tim e the m odem is reconnec ted to the power), it goes through several s teps befo re it can b e used. Each of these steps i s represen ted by a differen t pattern of flash ing ligh ts on the f ront o[...]

  • Página 30

    Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 25 Chapter 2: Ad ditional In formation Frequen tly Asked Qu estions Q. Wha t if I d on’t su bscribe to ca ble TV? A. If cable TV is ava ilable in your area , data and voice service may be made availa ble with or witho ut ca ble TV servic e. Co[...]

  • Página 31

    Chapter 2: Additional Information 26 General Tr oubleshootin g You can correct most problems you have with your pr oduct by consult ing the trouble shooting list that follows. I ca n’t a cces s the in ter net. z Check al l of the c onnecti ons to your cab le modem . z Your Ethernet card or USB port may not be working. Check eac h produc t’s doc[...]

  • Página 32

    Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 27 z Verify that the cable modem service is Euro -DOCSIS or DOCSIS compliant by calling your cable provider (DOCSIS will only work if th e use d frequencie s are betwee n 93-861MHz). I don’t hea r a dial to ne when I use a t elepho ne. z Telep[...]

  • Página 33

    Chapter 2: Additional Information 28 Se rvic e I nf orm at io n If you purchase d or leased your cable modem dire ctly from your ca ble company, t hen warranty service fo r the cabl e modem may be pro vided thro ugh your cable pro vider or its au thoriz ed represen tative. Fo r inform ation on 1) Ordering Service, 2) Obtaining Customer Support, or [...]

  • Página 34

    Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 29 Gloss ary 10BaseT – Unshielded, twisted pair cable with an RJ- 45 connector, used with Eth ernet LAN (Lo cal Area Network). “10” indicates speed (10 Mbps), “Base” refers to base band technology, and “ T” means twisted pair cable[...]

  • Página 35

    Chapter 2: Additional Information 30 NID - Network Interface D evice, the i nterconnec tion be tween the in ternal hou se teleph one wiring and a co nventio nal telep hone ser vice pr ovider’s equipm e nt. Th ese wiring c onnectio ns are normally housed in a sm all plastic box loc ated on an outer wal l of th e house. It is the l egal demarcation[...]

  • Página 36

    © 2007 T homson Inc.- T rademark(s) ® Registered -Marca(s) Registada(s) Photos and features subject to change without notice . Illustration of product nish may vary from actual color. For e more information Thomson | 46, quai Alphonse Le Gallo | 92100 Boulogne-Billancourt | France T el. : 33 (0) 1 41 86 50 00 | Fax : 33 (0) 1 41 86 56 59 | w[...]