Technicolor - Thomson 605S manual

SpeedT ouch™605s Business SHDSL Router Setup and User’ s Guide Release R4.2 600 SERIES[...]

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SpeedT ouch™605s Setup and User’ s Guide Release R4.2[...]

Status v1.0 Change Note Pec ke l b e en S Shor t Title Setup and User's Guide ST605s R4.2 (en) Copyright © 2003 THOMSON. All r ights reserved. Passing on, and copyi ng of this document, use and communication of its contents is not perm itte d without written authorization from THOMSON. The content of this document is furnished for infor matio[...]

1 Contents 1 SpeedTouch™ Installati on ........................ .................... 3 1.1 Getting Acquainted with the SpeedTouch™ ............................. ....................... 4 1.2 Setting up the SpeedTouch™ ................................. ................................... ......... 6 1.3 SpeedTouch™ Configuration Setup ......[...]

2 4 SpeedTouch™ NAPT Ma nager ................ .................. 51 5 SpeedTouch™ System Soft ware Upgrade ................ 57 5.1 The SpeedTouch™ Upgrade Wizard ................................................ ....... ....... 58 5.2 Manual System Software Manage ment via BOOTP Server ......................... 62 6 Troubleshooting ..........[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 3 1 SpeedT ouch™ Installation Introduction Thank you f o r purchasing the SpeedT ouch™605s Busines s SHDSL Router! With the SpeedT ouch™605s Business S ymmetrical High speed Digita l Subscriber Line (SHDSL) Router , surfing the Internet will become a whole new experience . In this Setu[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 4 1.1 Getting Acquainted with the SpeedT ouch™ Introducing the SpeedT ouch™ Prior to proceeding, please mak e sure to read the SpeedT ouch™Quick Installation Guide first. It pro vides impor tant package content and safety information. Check whether all items are pr esent in your packag[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 5 Ethernet por t(s) LEDs The Ethernet p ort on the rear panel has one LED: DSL Port DSL ser vice The appr opriate SHDSL ser vice m ust be available at your local premises. PWR/Alarm Green Flashing Back-to-defaults On Po wer on, normal operation Orange On Self test Red Flashing Po wer on On P[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 6 1.2 Setting up the SpeedT ouch™ Local network For Ethernet connectivity you need at least: • A computer with in stalled Ethernet Network Interface Card (NIC) or a vailabl e on-board Ethernet port • If needed, a hub or switch and the necessar y connection cables Ethernet Cables In the[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 7 1.3 SpeedT ouch™ Configuration Setup Internet connectivity Some configuration ma y be required to pr epare the SpeedT ouch™ for Internet connec- tivity . What you need from your ISP Y ou might need a user account with a n Inte rnet Ser vice Pro vider (ISP) for Internet access. For this[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 8 1.3.1 Configuration Setup for Microsoft Windows Operating Systems Microsoft Windows One of the following Wind ows operating sy stems must be installed on your PC(s): • Windows 98 • Windows 98SE • Windows ME • Windows NT4.0 SP6 • Windows 2000 • Windows XP Y ou ma y need the Wind[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 9 The detection procedure The detection pr ocedure pr oceeds as follows: 1 Insert the SpeedT ouch™ Setup CD-R OM in your PC's CD-R OM drive. The SpeedT ouch™ CD Browser will st art automatically . Note If the SpeedT ouch™ CD Bro wser window does not appear automati- cally , open a[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 10 5 The W elcome to the SpeedT ouch™ Setup Wizard window appears: Click Next to pr oceed. 6 The Software License Agr eement window a ppears: Y ou must accept before contin uing. Theref or click Ye s to accept. Note If you ha ve already accepted this License Agreement in a pre v ious confi[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 11 8 The Setup wizard should find y our Spee dT ouch™ device on the local network. This is indicated by the f ollowing windo w: In case more than one SpeedT ouch™ device is found, a listing is pro vided from which you can select y our SpeedT ouch™. Note If the Setup wizar d does not fi[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 12 The configuration procedure The Configuration procedure pr oceeds as follows: 1 Once the SpeedT ouch™ Setup wizard ha s detected your SpeedT ouch™ device, you can pr oceed with the configuration procedur e . If mor e than one SpeedT ouch™ device is listed, select the appr opriate on[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 13 6 The SpeedT ouch™ Setup wizard will appear again to announce that the configura- tion has been successful: Click Finish to close the wizar d. Note In some cases, the SpeedT ouch™ Setup wizard ma y ask you to r estart y our computer . Most configuration profiles will enable SpeedT ouc[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 14 1.3.2 Configuration Setup for other Operating Systems Suppor ted Systems As the SpeedT ouch™ is OS-independent, this configuration setup can be used by any computer system. Note The following procedur e ma y equally be used on MS Windows OSs. TCP/IP Ensure that y our op erating system h[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 15 5 The following window invites you to select the appr opriate connection profile for your internet connectivity: In the Ser vice list, click the co nnection profile of your choice. Note Y ou can add ser vices to the Ser vices list by uploading templates. See “ T emplates” on page 48 f[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 16 9 After the configuration is applied on th e SpeedT ouch™ some additional configura- tion of your computer system ma y be necessar y . Note The required settings for y our com puter should b e pro vided by y our Ser vice Pro vider , if applicable . 10 T o check whether the new configura[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 17 1.4 Dr SpeedT ouch™ Installation Introduction The Dr SpeedT ouch™ application allows you to diagnose and tr oub leshoot your Speed- T ouch™605s With the Dr SpeedT ouch™ application you can do the following: • View the status and performance of the SpeedT ouch™ device • Run a[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 18 Using Dr SpeedT ouch™ By default Dr SpeedT ouch™ is started automati cally at boot of your system and runs in the background, i.e. minimized in the status area. T o pop up Dr SpeedT ouch™: 1 Double-click in the status area. 2 Dr SpeedT ouch™ searches y our network f o r SpeedT ouc[...]

1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 19 • Monitor the downstr eam and upstream performance. of your DSL connection: • T e st and troubleshoot the connectivit y of your computer and the Speed- T o uch™605sdevice to your ISP and the Internet via the Diagn ostics wizard. Note For mor e information on Dr SpeedT ouch™ please[...]

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2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 21 2 SpeedT ouch™ Internet Connectivity Introduction This chapter pr ovides information on ho w to access the Internet and how to configur e your SpeedT ouch™ according to your pref erences. Adding UPnP to a Microsoft Windows XP system If you ar e running Microsoft Windows XP , [...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 22 2.1 Sur fing the Internet Introduction As soon as the SpeedT ouch™ and the computer s ha ve been configured as outlined in “1.3 SpeedT ouch™ Configuration Setup” on page 7 , you can connect to the Internet. Access methods Depending on the configuration of the SpeedT ouch?[...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 23 2.2 Connect to the Internet via SpeedT ouch™’ s embedded PPP client. Introduction The SpeedT ouch™ suppor ts both two most popular connection methods: Routed PPP ov er A TM (PPP oA) and PPP ov er Ethernet (PPPoE). The connection method to us e depends on the prefer ences of[...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 24 2.2.1 Internet Sessions via Windows XP’ s UPnP Star ting an Internet session via Windows XP’ s UPnP T o connect to the internet via Windows XP ’ s Internet Connection icon proceed as foll ows : 1 Click Control P anel on the Star t menu. 2 The Control Panel window appears. D[...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 25 2.2.2 Internet Sessions via the SpeedT ouch™ W eb Pages (all OSs) Star ting a PPP session T o open a Routed PPP conn ection to the Internet: 1 Open a w eb br owser on y our computer and br owse to the S peedT ouch™ web pages: 2 If needed, expand the Basic T opics, and click C[...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 26 2.3 Connect to the Internet via a Broadband Dial-in Client Introduction This section explains how you can connect to the Internet u sing a broadband dial-in application on a computer running: • Microsoft Windo ws XP • Mac OS X. T o use a br oadband dial-in client, the SpeedT [...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 27 2.3.1 Using the Windows XP Dial-in Client Configuring a dial-in connection on a Windows XP platform T o create a new dial-in connection proceed as f o llows: 1 On the Start menu, click Contr ol Panel . 2 The Control Panel window appears. Click Network and Internet Connections . 3[...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 28 7 In the next window , choose how y ou want to connect to the in ternet: Select Connect using a broadband connection that requires a user name and passwor d . Click Next to continue. 8 In the next window , give a name to th e connection you ar e creating, e.g. MyISP . 9 In the ne[...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 29 should be pro vided by y our Ser vice Pro vider . 11 At the end of the configuration the following window a p pears: Click Finish to complete the con figuration. The Connect MyISP window (see below) appears. Star ting a dial-in Internet session from Windo ws XP T o connect to the[...]

2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 30 2.3.2 Using the Mac OS X Dial-in Client Configuring a dial-in connection on a Mac OS X platform T o create a dial-in connection pr oceed as follows: 1 On the Apple menu, click System Pref erences . 2 The System Pref erences window appears. Click the Netw ork icon. 3 The Network w[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 31 3 SpeedT ouch™ W eb Inter face Introduction The SpeedT ouch™ comes with integrate d local configuration capabilities. The local configuration, via th e SpeedT ouch™ web interface, is based on the H TTP ser ver/w eb browser concept. It allows you to configure your SpeedT o uch ™ [...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 32 Result As a result the System Information pag e appears: From no w on, the SpeedT ouch™ acts as a web server , sending HTML pages/forms at your r equ est. Y ou can fill out these p ages/ forms and submit them to the SpeedT ouch™. The latter scans the pages and performs the appr opria[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 33 Advanced topic links The following table lists all advanced topic links: Help T he Help link in the topics menu header allows y ou to browse the SpeedT ouch™ online Help. For mor e information on a specific topic , click the context-related Help links located at the T opic's w eb[...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 34 3.1 Basic T opics Menu Links System Information C lick this li nk to displa y the System Info rmation page . This page is also the Speed- T o uch™ home page . The System Information pag e consists of four sections: • Click the Diagnostics tab to vi ew the r esu lts of the System Self[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 35 • Click the System tab to view some impo rtant system information of the Speed- T ouch™: The System table lists: • The SpeedT ouch™ product name. • The unique Medium Access Control (M A C) address of y our SpeedT ouch™. This MA C addr ess can be used to identify your SpeedT [...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 36 System Log Click this li nk to view the System Log page. This page allows you to view the activity on t he SpeedT ouch™ since power on:[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 37 3.2 Advanced T opics Menu Links Diagnostics Click this link to displa y the Diagnostics page. This page consists of three expandable sections: • Expand the System section to view some impor tant system information: • Expand the W an section to view the curr ent DSL state and con nec[...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 38 Easy Setup T o configure the SpeedT ouch™ using the Easy S etup wizard: 1 Click Advanced > Easy Setup to start the Easy Set up wizard. 2 The W elcome to the SpeedT ouch™ Setup Wizard window appears: 3 The following window invites you to select the appr opriate connection profile f[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 39 5 In a final step all configurations ar e applied to the SpeedT ouch™: 6 The SpeedT ouch™ Setup Wizard appears again to announce that the configura- tion has been successful: Click Finish to close the wizar d. Most configuration profiles will enable SpeedT ouch™’ s DHCP ser ver [...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 40 IP Addresses C lick this link to displa y the IP Addr esses page. This page allows y ou to view or add/delete specific I P addr ess entries for Speed- T ou ch™'s interfaces: T o add an IP addr ess for one of the SpeedT ouch™ interfaces: 1 Click New . 2 In the Interface field, se[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 41 IP Routing Click this link to displa y the IP Routing page. This page allows y ou to view or add/delete static IP routes f or SpeedT ouch™'s IP rou t e r : Routing can b e useful when subnetting y our local netw ork. T o add a static IP r oute proceed as follows: 1 Click New . 2 [...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 42 NAPT C licking this button displa ys the Network Addr ess an d Port T ranslation (NAPT) page . This page allows you to: • View or ad d/delete specific static NAPT entries: T o add static NAPT entries pr oceed as follows: 1 Click New . 2 Specify the ou tside address and inside address f[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 43 • Define a default server : By specifying a default ser ver IP addr ess (e .g. 10.0.0.154 as shown above), all incoming connections that don’t match a specifically configur ed static NAPT entr y will be forwarded to the device with this IP address. This settin g should be adequate f[...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 44 DHCP C lick this link to displa y the Dynamic Host Configuration Protocol (DHCP) page. This page allows you to: • Click the DHCP Ser ver tab to access the DHCP ser ver page. This page has three tabs: • Click the Ser ver Config t ab to enable/disable the SpeedT ouch™ (Auto)DHCP ser [...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 45 Under Properties y ou can select: • DHCP ser ver: T o enable the SpeedT ouch™ DHCP server . In addition, select the app ropr iat e A ut o D HC P • Auto DHCP (default): The SpeedT ouch™ will not start its DHCP server immediatel y , but will first probe the netw ork for a possible[...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 46 • Click the DHCP Rela y tab to view the DHCP r elay page. This page has two tabs: • Click the Rela y Config tab to view the curr ent SpeedT ouch™ DHCP rela y status: Via this table you can also manually add static SpeedT ouch™ DHCP rela y entries for spe cific interfaces, if appl[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 47 DNS C lick this link to displa y the Dynamic Name System (DNS) page. This page allows you to: • View the curr ent SpeedT ouch™ DNS ser ver hostname leases: Via this table you can also ad d static DNS hostname entries. This ma y be usefu l for de vices which do not suppor t DNS, e.g.[...]

3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 48 • View the cur rent system softwar e versio n, file name and the Sp eedT ouch™ board type: • Check for the latest SpeedT ouch™ software upgrades. System Password C lick this link to displa y the System Passwor d page . This page allows you to configure a system passwor d to restr[...]

3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 49 Language Click this link to vie w the Language page . This page allows you to select the SpeedT ouch™ web page language. By default, the only a vailable language is english. Another language can be made a vailable on the SpeedT ouch™ web pages b y running the SpeedT o uch™ Setup w[...]

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4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 51 4 SpeedT ouch™ NAP T Manager Introduction The SpeedT ouch™ NAPT Manager allows you to add static NAPT entries for specific applicat ions. Suppor ted Operating Systems The NAPT Manager is onl y supported fo r follo wing Microsoft Windows Operating Systems: • Windows 98 • Windows 98[...]

4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 52 3 The following window appears: Click Configur e N A T Settings . 4 The NAPT Manager windo w appe ars: Click Next . 5 The Software License Agr eement appears: Y ou must accept before contin uing. Theref or click Ye s to accept. Note If you ha ve already accepted this Softwar e License Agr[...]

4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 53 6 NAPT Manager will continue to sear ch for the SpeedT ouch™ on the network. The following window shows the detection pr ogress: 7 The NAPT manager should find your Speed T ouch™ device on the local netw ork. This is indicated by the f ollowing windo w: In case more than one SpeedT ou[...]

4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 54 The configuration procedure Proceed as f ollows to add a static NAPT entry using SpeedT ouch™ NAPT Manager : 1 Once the SpeedT ouch™ Setup wizard ha s detected your SpeedT ouch™ device, you can pr oceed with the configuration procedur e . If mor e than one SpeedT ouch™ device is l[...]

4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 55 4 NAPT Manager adds the NAPT entr y to the list: Click Next to sa ve the ne w entries. 5 NAPT Manager sa ves the new NAPT entries to persistent memory: 6 At the end of the procedur e the following window a ppears: Click Finish to quit NAPT Man ager .[...]

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5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 57 5 SpeedT ouch™ System Software Upgrade Introduction The SpeedT ouch™ products continue to e vol ve as extra and new functionalities are made a vailable. This chapter describes how to upgrade the Sp eedT ouch™ system software. System software updates (all OSs) Y ou can che[...]

5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 58 5.1 The SpeedT ouch™ Upgrade W izard Using the Upgrade Wiz ard The procedur e described in this section are valid only in case you run an MS Windows Operating System or Mac OS X 10.1/10.2. During the upgrade pr ocedure all configuration settings are back ed up by the wizard a[...]

5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 59 2 The W elcome to the SpeedT ouch™ Upgrade Wizard windo w appear s: Click Next to pr oceed. 3 The SpeedT o uch™ Software License Agr eement window appears: Y ou must accept before contin uing. Theref or click Ye s to accept. Note If you ha ve already accepted this License A[...]

5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 60 5 The Setup wizard should find y our Spee dT ouch™ device on the local network. This is indicated by the f ollowing windo w: In case more than one SpeedT ouch™ device is found, a listing is pro vided from which you can select y our SpeedT ouch™ from. Note If the Setup wiz[...]

5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 61 8 The following window allows you to ov er view your selection: Click Next to continue. 9 Y ou can follow the configuration progr ess in following window: 10 After upgrading the SpeedT ouch™, a final window appears to announce that the upgrade has been successful: Click Finis[...]

5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 62 5.2 Manual System Software Management via BOOTP Ser ver SpeedT ouch™ system software management The SpeedT ouch™ system software is base d on BOO TP , a standard mechanism used for booting diskless stations. The SpeedT ouch™ is able to slip in BOO TP mode , allowing a BOO[...]

5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 63 5 While holding the Defaults button, power on the SpeedT ouch™ and k eep holding the Defaults button until the Pow er/System , Line Tx and Line Rx LEDs lit green (appr oximately six seconds). This in dicates that the SpeedT ouch™ entered BOO TP mode and is sending BOO T P r[...]

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6 Troubleshooting E-SIT-CTC-20030605-0003 v1.0 65 6 T roubleshooting Introduction This chapter pr ovides information on how to i dentify and corr ect some common problems y ou m a y en counter when using and con figuring the SpeedT ouch™. If the follo wing troubleshooting tips do not r esolve the problem cont act the company from which y ou purch[...]

6 Troubleshooting E-SIT-CTC-20030605-0003 v1.0 66 6.1 General Configuration problems If you encounter DSL connectivity pr oble ms due to misconfiguration, you might consider a hardwar e reset to factory defau l ts (as described furt her in this chapter). How ev e r , please note that resetting the Spee dT ouch™ to its factor y settings will r ev [...]

6 Troubleshooting E-SIT-CTC-20030605-0003 v1.0 67 6.2 SpeedT ouch™ Default Configuration Reset to default configuration Proceed as f ollows to perform a hardwar e reset to factor y defaults: 1 Mak e sure the SpeedT o uch™ is power ed on. 2 Use a pencil to pr ess th e Defaults button at the back of the SpeedT ouch™ until all the LEDs on the fr[...]

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© 2003 THOMSON. All rights reserved. E-SIT -CTC-20030605-0003 v1.0 TCM35726010 600 SERIES www.speedtouch.com Built for excellence[...]