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Technicolor - Thomson 585 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Technicolor - Thomson 585. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Technicolor - Thomson 585 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Technicolor - Thomson 585 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Technicolor - Thomson 585, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Technicolor - Thomson 585 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Technicolor - Thomson 585
- nombre de fabricante y año de fabricación del dispositivo Technicolor - Thomson 585
- condiciones de uso, configuración y mantenimiento del dispositivo Technicolor - Thomson 585
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Technicolor - Thomson 585 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Technicolor - Thomson 585 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Technicolor - Thomson en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Technicolor - Thomson 585, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Technicolor - Thomson 585, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Technicolor - Thomson 585. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    SpeedT ouch™585 (v6) Wireless Residential ADSL Gateway User’s Guide Power WLAN Ethernet DSL Internet[...]

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    [...]

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    SpeedTouch™ 585 (v6) User’s Guide[...]

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    Copyright Copyright ©1999-2006 THOMSON. All rights reserved. Distribution and co pying of this do cument, use and communication o f its contents is not permitted witho ut written authorizatio n from THOMSON. The con tent of this docume nt is furnished for informati onal use only , may be subject to ch ange without notice, and should not be con str[...]

  • Página 5

    Contents E-DOC-CTC-20051 017-0147 v2.0 i Contents About this User’s Guid e ........................... ................... 1 1 Getting to know your SpeedTouch™ ......................... 3 1.1 SpeedTouch™ LED Behaviour .. .................. ............. ............ ........... 4 1.2 Accessing your SpeedTouch™ ............. ............ ...[...]

  • Página 6

    Contents E-DOC-CTC-2005 1017-0147 v2.0 ii 4 SpeedTouch™ Web Inte rface .................................... 35 4.1 Navig ation .......... .......... ........... .......... ........... ........... .......... ........... 36 4.1.1 Menu . .............. .............. ................. .............. .............. ................. .............. ..[...]

  • Página 7

    Contents E-DOC-CTC-20051 017-0147 v2.0 iii 4.6 Home N etwork ......... ............... .......... ............. ............. .......... ....... 77 4.6.1 Devices.......... ................ .............. .............. ................. .............. .............. ................ ....... .. 79 4.6.2 Device Settin gs ............... .............[...]

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    Contents E-DOC-CTC-2005 1017-0147 v2.0 iv[...]

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    About this User’s Guide 1 E-DOC-CTC-20051 017-0147 v2.0 About this User’s Guide Used symbols The following symbols are us ed in th is User’ s Guide: Terminology Generally , the Spe edT ouch™585 (v6) (i) will be referred to as Sp eedT ouch™ in this User’ s Guide. Documentation and software updates THOMSON continuously de velops new solut[...]

  • Página 10

    About this User’s Guide 2 E-DOC-CTC-2005 1017-0147 v2.0[...]

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    3 E-DOC-CTC-20051 017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedT ouch™585 (v6) (i) Wireless Residential ADSL Gateway you can build a secure home or small o ffice network, seamlessly co nnecting wired and wireless devices and surf the Inte rnet at high speed, all combine[...]

  • Página 12

    4 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedT ouch™ is equipped with a number o f LEDs on its front panel, indicati ng the state of the device during no rmal operation. The following tab le shows the meaning of the differ ent LEDs. Indicator Description Nam[...]

  • Página 13

    5 E-DOC-CTC-20051 017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ Ethernet LEDs A LED may be provided per Ethernet port to indicate link inte grity (or activity). Depending on the SpeedT ouch™ product you are using , a second LED (A) m ay be provided to indi cate th e 10/100Base-T selection: DSL Green Blinking Pen ding DSL line synchro[...]

  • Página 14

    6 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Y our SpeedT ouc h™ is accessible in one of the following ways: Access Method Can be used to W eb browser Configure your SpeedT ouch™ vi a HTTP or HTTPS. For more information, see “1.2.1 Access via the W eb Interface”[...]

  • Página 15

    7 E-DOC-CTC-20051 017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.1 Access via the Web Interface To access the SpeedTouch™ via the Web interface Proceed as fol lows: 1 Open a Web browser . 2 In the address bar , type your SpeedT ouch™’ s IP ad dress or DNS host name ( h ttp://speedtouch.lan or 192.168.1.254 by default) The Spee[...]

  • Página 16

    8 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) Y ou can access the Command Line Interface (CLI) via:  A T elnet session This requires a TCP/IP connection between the host from which the T elnet session is opened an d the SpeedT ouc[...]

  • Página 17

    9 E-DOC-CTC-20051 017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ To start a Telnet session Proceed as fol lows: 1 Open a telnet application. 2 Connect to your SpeedT ouch™. 3 Enter your SpeedT ouc h™ security user name and passwo rd. As soon as you have opened a session to the CLI, the Speed T ouch™ bann er is displayed, followed [...]

  • Página 18

    10 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via the File Transfer Protocol (FTP) Y ou can access the file system of the Speed T ouch™ via the File T ransfer Protocol (F TP), in order to:  Restore or back up configuration fi les, templates or language packs.  [...]

  • Página 19

    11 E-DOC-CTC-20051 017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ File system access rights In the different directories you have the following rights: Common FTP commands Depending on the access rights you have in a directory , you can use one of the following comma nds: Directory Access rights root NO read/write active read-only dl re[...]

  • Página 20

    12 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ FTP file transf er T o allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type bin and press ENTER . Example. Quote site command All the CLI commands can be executed from within an F TP sessi on. Only complete CLI commands (in other wo[...]

  • Página 21

    13 E-DOC-CTC-20051 017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.4 Remote Assistance To access the SpeedTouch™ remotely Y ou can make your SpeedT o uch accessible from the Internet with regard to remote support. In this way , you can allow your help des k to access your SpeedT ouch™ remotely . To enable remote access Proceed as[...]

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    14 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 1 Getting to know your SpeedTouch™[...]

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    15 E-DOC-CTC-20051 017-0147 v2.0 Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedT ouch™ off ers you the following lo cal networking solution s:  Wired Ethernet  Wireless Ethernet Device settings Once you have connected a device, you can personalise its settings. For more information, see “ Configu re” on page [...]

  • Página 24

    16 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on th e back panel allow you to connect the SpeedT ou ch™ to an existing 10 or 100Base-T Ethernet networ k or one (or more) computer(s) with an installed Ethernet ca rd. Using the Speed T ouch™ Ethernet switch, yo u can create a lo[...]

  • Página 25

    17 E-DOC-CTC-20051 017-0147 v2.0 Chapter 2 Local Network Setup 2.2 Wireless Ethernet Introduction The SpeedT ouch™ Wi-Fi® cert ified IEEE 802.11g compliant wireless ac cess point allows multiple co mputers to connect wi relessly to your local network over t he SpeedT ouch™ Wireless LAN environmen t. The SpeedT ouch™ is backward compatible wi[...]

  • Página 26

    18 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 2 Local Network Setup 2.2.1 Wireless Basics 802.11b/g  802.11b is an IEEE standard , operating at 2,4 GHz at a speed of up to 11 Mb/s .  802.11g, a newer IEEE standard also operat ing at 2,4 GHz, gives you up to 54 Mb/s speed, more secur ity and better performance. Wireless Fidelity The Wi-Fi certifica[...]

  • Página 27

    19 E-DOC-CTC-20051 017-0147 v2.0 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimiza tion of the wirele ss link. If fo r example the antenna is e rect, wireless links i n the horizontal plane are fav oured. Please no te that the antenn a characteristics ar e influe nced by the environm ent, that is by reflections of[...]

  • Página 28

    20 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 2 Local Network Setup 2.2.2 Connecting Wireless Cl ients for the First Time Wireless default settings After every Reset-to-Defau lts, the SpeedT ouch™ wireless acce ss point configuration i s returned to its initial default setting s. These default settings are:  Security level is low (secur ity disable[...]

  • Página 29

    21 E-DOC-CTC-20051 017-0147 v2.0 Chapter 2 Local Network Setup First-time association example The example below shows ho w the SpeedT ouch™ wirele ss network is presented towards a Windows XP Service Pack 2 system. Proceed as follow s to associate your wi reless cl ient to the S peedT ouch ™: 1 Click the network icon in the notification area: T[...]

  • Página 30

    22 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 2 Local Network Setup 2.2.3 Wireless Security Introduction Since the SpeedT ouc h™ wireless environment is a radi o environment, precautions must be taken to ensure that your wireless netwo rk is sa fe from malici ous intruders. T o secure your wireless netw ork, the following wireless access point setting[...]

  • Página 31

    23 E-DOC-CTC-20051 017-0147 v2.0 Chapter 2 Local Network Setup Access Control List (ACL) The SpeedT ouch ™ features a managed Acce ss Control List (ACL) a nd a physical registration mechanism i n the form of the Associatio n / Registration button on th e front panel of your SpeedT ouch™. On the Wireless Access Point pa ge, you have the followin[...]

  • Página 32

    24 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 2 Local Network Setup 2.2.4 Connecting Additi onal Wireless Clients Preconditions Make sure that:  The SpeedT ouch™ is turned on and ready for service.  The SpeedT ouch™ has been config ured as DHCP server (default).  The wireless client adapter s have b een installed on all the comput ers you w[...]

  • Página 33

    25 E-DOC-CTC-20051 017-0147 v2.0 Chapter 2 Local Network Setup Registering client s via the association button Proceed as follo ws to register new wir e less network clients via the association button: 1 Push the Association butto n on the SpeedT ouch™fron t panel for at least two seconds. The WLAN LED toggles betwee n green and red. The ACL will[...]

  • Página 34

    26 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 2 Local Network Setup 2.2.5 Extending the Range of Your Wirelstess Network Wireless Distribution System (WDS) The SpeedT ouch™ features th e Wireless Distribution Syst em (WDS) functionality . This feature allows you to extend the range of your wireless network by in troducing one or more WDS-enabled de vi[...]

  • Página 35

    27 E-DOC-CTC-20051 017-0147 v2.0 Chapter 2 Local Network Setup To configure WDS Pr oceed as follow s: 1 Go to the Spe edT ouch™ Web pages. 2 In the menu, select Home Netwo rk . 3 Click your WLAN. 4 In the upper ri gh t corner , click Configure . 5 On the Wireless Access Point page, in the Pick a task list, click Configure WDS . 6 Select WDS Enabl[...]

  • Página 36

    28 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 2 Local Network Setup[...]

  • Página 37

    29 E-DOC-CTC-20051 017-0147 v2.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction If you want to set u p initial Internet connectivi ty using the Ho me Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the co[...]

  • Página 38

    30 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 3 Internet Connectivi ty Dial-In Clients Embedded PPP dial-in clients The SpeedT ouch™’ s embedded PPP dial-in clie nt allows you to establish an Intern et connection for co mputers residing on your local network, using o nly one computer of the network to control the client. If this compu ter runs:  [...]

  • Página 39

    31 E-DOC-CTC-20051 017-0147 v2.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedT ouch™ W eb pages are contro llable from any Operatin g System with an installed W eb browser , the method to establish PPP sessions descri bed later , can be used on any computer system. For more information on [...]

  • Página 40

    32 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 3 Internet Connectivi ty Dial-In Clients Terminating an Internet session Proceed as follow s to close an active PPP connection: 1 Go to the SpeedT o uch™ W eb pages. 2 Click Disconnect at the appropriate broadband connection. The SpeedT ouch™ e mbedded PP P dial-in cl ient closes the Internet connection.[...]

  • Página 41

    33 E-DOC-CTC-20051 017-0147 v2.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PP P sessions, thanks to the Windows XP Internet Gateway Device (IGD) Discovery an d Control Client that allows you t o control the SpeedT ouch™ directly from you compu ter [...]

  • Página 42

    34 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 3 Internet Connectivi ty Dial-In Clients Internet connection status As long as the SpeedT ouch™ embedded PPP di al-in client is conn ected, you can view the connection status and some counters by d ouble-clicking the Internet Connecti on icon in the Network Connecti ons window . Terminating an Internet ses[...]

  • Página 43

    35 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4 SpeedTouch™ Web Interface Embedded The SpeedT ouch™ comes with embedded Web pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedT ouch™ via your Web browser from any PC connected to the SpeedT ouch™. Se[...]

  • Página 44

    36 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedT ouch™ Web interface consists of the following components:  Menu  Language Bar  Navigation Ba r  Notification Area  T asks Menu T asks Navigation bar Notification area Language bar[...]

  • Página 45

    37 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the fol lowing menu items:  SpeedT ouch : Provides basic information on the SpeedT ouch™.  Broadband Conne ction : Allows you to view/co nfigure your broadban d connections.  T oolb[...]

  • Página 46

    38 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is l ocated under the SpeedT ouch™ l ogo and allows you to change the language o f th e SpeedT ouch™ W eb interface. ! The language ba r will only be show n if more than one lang uage is available.[...]

  • Página 47

    39 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.1.3 Navigation Bar Navigation bar The na vigation bar is loca ted at the top of the page and allo ws you to:  View the current user name. Click this name to change your password or switch to another user .  View the current position on the SpeedT ouch™ W eb interface. [...]

  • Página 48

    40 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification ar ea is located under the Navigation Bar and is used to display:  Error messages, indicated by a red traffic light.  W arnings, indi cated by an or ange traffic light.  Information, indi cated by a green traffi[...]

  • Página 49

    41 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks T o allow a quick configuratio n of your SpeedT ouch™, so me pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.[...]

  • Página 50

    42 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page The SpeedT ouch ™ home page gives yo u a sh ort overview of all the configurable aspects of the SpeedT ouch™:  SpeedT ouch  Broadband Conne ction  T oolbox  Home Network[...]

  • Página 51

    43 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch men u The SpeedT ouch menu consists of the following items:  Information  Configuratio n  Event Logs The SpeedTouch page The SpeedT ouch page gives you some basic in formation on the SpeedT ouch™:  Product Informati on  Configuratio[...]

  • Página 52

    44 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Informat ion page summa rizes important info rmation on your SpeedT ouch™. Y ou may need this informatio n when you contact your helpdesk.[...]

  • Página 53

    45 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Se tup Wizard he lps you to co nfigure your Sp eedT ouch™ Intern et connection. Proceed as follow s to configure the SpeedT ouch™ using the SpeedT ouch™ E asy Setup wizard: 1 In the left menu, click SpeedT ouch . 2 [...]

  • Página 54

    46 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Restarting your SpeedTouch™ Proceed as fol lows: 1 In the left menu, click SpeedT ouch . 2 In the Pick a task list, click Restart .The follo wing message appears: 3 Click Y es, re start my SpeedT ouch . The SpeedT ouch™ restarts. The SpeedT ouch™ returns to t[...]

  • Página 55

    47 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3.4 Configuration Overview The Overview page displays the current conf iguration of your SpeedT ouch™. Detai ls The Details page displays more de tailed information on the current co nfiguration of your SpeedT ouc h™. Configure The Configure page allows you to change the c[...]

  • Página 56

    48 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3.5 Back up & Restore Introduction The Back up & Restore page allows you to:  Save your current configuration.  Restore a previo usly saved con figuration. Accessing the Backup & Restore page Proceed as fol lows: 1 In the SpeedT ouch menu, click Configuration[...]

  • Página 57

    49 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows yo u to reset the SpeedT ouch™ to return to the initial co nfiguration of your Speed T ouch™. All your changes w ill be deleted.The following message appears: Resetting the SpeedTouch™ f[...]

  • Página 58

    50 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging The Ev ent Logs page summ arizes the last eve nt s recorded on yo ur SpeedT ouch™. Recorded Events The Recorded Events table gives you an overvi ew of the last event logs that have been recorded since the Spee dT ouch™ was turned on. The first [...]

  • Página 59

    51 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband Connection menu The Broadban d Connection menu consists of followin g menu items:  DSL Connection  Internet Services The Broadband Connection page The Broadban d Connection page gives you a short status overview of the connections con[...]

  • Página 60

    52 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.4.1 Connectivity Check Introduction On this page, you can perform a connectivit y check on an Internet ser vice of your SpeedT ouch™. Th e following message app ears: Checking your Internet connectivity Proceed as fol lows: 1 In the left menu, click Broadband Connection. 2 I[...]

  • Página 61

    53 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view basic informatio n on your DSL connection. Detai ls Click Details to view more deta iled informatio n on your DSL connection.[...]

  • Página 62

    54 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services information The Internet Serv ices page displays inform ation on your Internet Connection(s). T o view more detailed information on a specific conn ection, click the Vie w m o re link of the corresponding connection . If you configured a[...]

  • Página 63

    55 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Service Settings page Proceed as fol lows: 1 In the Broadband Connection menu, click Internet Services. 2 Click the Vi ew mo r e link of the Internet se rvice you want to view . Overview The Overview page gives you basic inf[...]

  • Página 64

    56 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5 Toolbox The Toolbox menu The T oolbox menu consists of th e following me nu items:  Remote Assistance Allows you to make your SpeedT ou ch™ accessible fo r remote support.  Game & Applica tion Sharing Allows you to share servic es and games that you run in your p[...]

  • Página 65

    57 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote Assistance The Remote Assistance page allows you t o make your SpeedT ouch™ accessibl e for remote support. Proceed as follo ws to use remote assistance: 1 If necessary , type a password in the Password box. 2 Click Enable Remote Assista[...]

  • Página 66

    58 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.2 Game & Application Sharing Overview The Overview page summarizes the applications or games instal led on a particular local host on your network, for which the SpeedT ouch™ should accept inbound initiated connections comi ng from the Internet. Configure On the Config[...]

  • Página 67

    59 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface  Assign a game or appli cation to a specific network device.[...]

  • Página 68

    60 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follow s to access the Defined Games & Applications page: 1 In the T oolbox menu, click Game & Applicatio n Sharing . 2 In the Pick a task list, click Modify a game or a[...]

  • Página 69

    61 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.4 Game or Application Definition Accessing the Game or Application Definition page Proceed as follow s to access the Game or Application Definition page: 1 In the T oolbox menu, click Game & Applicatio n Sharing . 2 In the Pick a task list, click Modify a game or applica[...]

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    62 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Creating a new game or application Proceed as fol lows: 1 In the T oolbox menu, click Game & Application Sharing . 2 In the Pick a task list, click Create a new game or application .The fo llowing window appears: 3 T ype the name of the game or [...]

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    63 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.6 Parental Control Parental Control The SpeedT ouch™ allows you to bl ock/allow p articular Web sites:  Based on the W eb site’ s URL.  By redirecting a W eb site to another W eb site. Overview The Overview page displays:  The current Address Base d Filtering ru[...]

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    64 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface Deny access to a specific Web site Use this feature if:  Allow is selected under Action for Un known Sites.  Block is selected under Action for Unknown Sites and yo u want to make an exception on an allow rule . For example: you are allo wing “provi der .com” but you w[...]

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    65 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface Redirecting all Web sites Proceed as fol lows: 1 T ype “*” in the We b S it e box. 2 Click Redirect in the Action list . 3 T ype the URL of the W eb site you want to redirect to (for example “mycompany .com/internetpo licy .htm”) in the Redirect box. 4 Click Add . 5 T yp[...]

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    66 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.7 Content Level Accessing the Content Level page Proceed as fol lows: 1 In the T oolbox menu, click Web Site Filtering . 2 Click Configure . 3 Click the Edit link of the content l evel you want to edit. Overview The Content Level page gives you an overview of the different c[...]

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    67 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.8 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedT ouch™. There are different security levels, depending on the degree of se curity you need. Overview The Overview page summarizes the o verall security policy configured on y our [...]

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    68 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface Details of a security level T o view the details of the cu rrently active security level: 1 In the T oolbox menu, click Firewall . 2 Click the Details link. Following informatio n is provided per rule that is part of the security le vel  The name of the rule  The Action th[...]

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    69 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 6 Select an Action that should be done on t ra ffic for which the security rules applies:  Accept : to allow the traffic to pass  Deny : to drop the traffic (without notification)  Count : to let the traffic pa ss, but count it (Hits) 7 Click Apply .[...]

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    70 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.9 Intrusion Detection Intrusion Detection Y our SpeedT ouch™ p rotects your network ag ainst malicious intrusio ns. The Intrusion Detection page shows you the i ntrusions you are protected again st. The Protec ted Intrusions table shows the numbe r of times the SpeedT ouch[...]

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    71 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.10 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.d yndns.org) to a broadband connection even if it is using a dyn amic IP address. As soon as the device gets a new IP ad dress, th e dynamic DNS server updates i[...]

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    72 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.11 User Management Overview The Overview page gives you an overview of the curre ntly configured user s and their privileges. Click the name of a user to edit his user account . Configure On the Configure page, you can:  Click Add to create a new user account.  Click E[...]

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    73 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface W AN_A dmin This user can perform on ly W AN related configuration s via any access channel from any origin. User This user has access to the GUI (Overview pages, re mote assistance) via HTTP or HTTPS access channel from LAN origi n only . Guest This user does no t have any priv[...]

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    74 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.12 Edit User Editing a user account Proceed as follow s: 1 In the T oolbox menu, click User Managemen t . 2 Under Local Use r Data , click the name of the user you want to ed it. The Edit User page appears. On this page , you can:  Click Reset Password to reset the passwo[...]

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    75 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.13 Change Default User The Default User page On thi s page you can chang e the default user . I f users browse to the Spe edT ouch™ W eb pages, they will be automatically logged on with this account. Changing the default user Proceed as fol lows: 1 In the T oolbox menu, cl[...]

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    76 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.5.14 Add User Adding users Pr oceed as follows: 1 In the T oolbox menu, click User Management . 2 In the Pick a task list, click Add new user . 3 The Add User page appears. 4 Under User definition you can configure:  The name of the new user .  The administrati on rights[...]

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    77 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu The Home Ne twork menu consist s of the following items:  Devices Allows you the view/co nfi gure the devices detected on your local network.  Interfaces Allows you to view/confi gure the interfaces th at are available on the SpeedT ouch?[...]

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    78 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface The Home Network page The Home Network pa ge gives you an overview of your Spe edT ouch™ network. Viewing (wireless) client information If you click on a (wire less) client you can:  View the (w ireless) client’ s network settings.  Configure the (w ireless) client’ [...]

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    79 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.1 Devices Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedT ouch™ network. Cl ick on a device na me to get more information on a specific device. Configure The Configure page gives you an overview of the devices that[...]

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    80 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device settings page Proceed as fol lows: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) list, click the name o f the device you want to view . Overview The Overview page displays the following items:  Information a[...]

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    81 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface Configure The Configure page allows you to:  Change the devi ce information.  Allow a game or service running on th is device to be initiated from the Internet.[...]

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    82 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction On this page you can a ssign the publi c IP address of your Internet Connection(s) to a specific device on your l ocal network. Y ou might want to do this if:  Y ou do not want to use the Network Address T ranslation engin e of your SpeedT [...]

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    83 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.4 Wireless Device Settings Accessing the wireless device settings page Proceed as fol lows: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) list, click the name of the wireless device you want to view . Overview The Overview page displays the f ollowi[...]

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    84 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.5 Access Point Settings Accessing the Acce ss Point settings Proceed as fol lows: 1 In the left menu, cli ck Home Network . 2 Under Wire less , click the name of the Access Point yo u want to view or configure. Overview The Overview page displays a brief overview of the curr[...]

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    85 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface  WMM : Displays whether WMM is enabled or disabled. Under Security the following fields are available:  Broadcast Network Name : By default the SpeedT ouch™ br oadcasts its network name, allowing you to easily recognise your wireless network in the list of available netw[...]

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    86 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 5 Configure you r wireless clie nt(s) with the same settings. WPA-PSK The SpeedT ouch™ supp orts WP A-PSK, whic h offers three advantages over WEP:  Authentica tion via a 4-wa y handshake to check whether the Pre-Shared Keys (PSKs) are identical.  Stronger encryption typ[...]

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    87 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface Allowing new wireless If you selected New stations are allo we d (via registration) or in the New stations are not allowed list, wireless clients h ave to be added manually . Proceed as fol lows: 1 In the Home Network menu, click Devices . 2 In the Pick a task list, click Search[...]

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    88 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.6 Configuring WDS What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by in troducing one or more WDS-enabled devices into your wireless network. Configuring WDS Proceed as follow s to access the WDS pages on the Speed T[...]

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    89 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.7 Interfaces Interfaces overview The Inter faces page gives you an overview of the interfaces used on your SpeedT ouch™. If you want to know more about the network settings of a specif ic interface, click the name of th e interface you want to view .[...]

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    90 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.8 Interface Settings Overview The Overview page gives you an overvi ew of the cur rent interface settings. Configure The Configure page allows you to:  Change the IP address se ttings of the SpeedT ouch™.  Change the DHCP IP address pool settings. Assigning a new IP [...]

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    91 E-DOC-CTC-20051 017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface 4.6.9 DHCP Pool DHCP Pool page On th e DHCP Pool page, yo u can create/c hange a DHCP pool. Accessing the DHCP Pool page Proceed as fol lows: 1 In the Home Network menu, click Interface s . 2 Click the name of the interface which DHCP pool settings you want to change. 3 Click Co[...]

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    92 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface Components of the DHCP Pool page The following setti ngs are available for co nfiguration:  Interfac e : The SpeedT ouch™ interface to which the DHCP pool applies.  Start Address : The start IP address of the DHCP server’ s address pool.  End Address : The end IP ad[...]

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    93 E-DOC-CTC-20051 017-0147 v2.0 Chapter 5 Troubleshooting 5 Troubleshooting Introduction This chapter suggest solution s for problems you may enco unter while installing or configuring y ou r SpeedT ouch™. If the suggestions do not reso lve the problem, look at the support pages on http: // www .speedtouch.com/support or contact your service pro[...]

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    94 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 5 Troublesho oting 5.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work If none of the LEDs light up, make sure th at:  The SpeedT ouch™ is plugged into a power socket outlet.  Y ou are using th e correct power supply fo r your SpeedT ouch™ device.  The SpeedT ouch™ is turned [...]

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    95 E-DOC-CTC-20051 017-0147 v2.0 Chapter 5 Troubleshooting 5.1.1 Wired Ethernet Troubleshooting LAN LED does not light up Make sure that:  The LAN cable is securely conn ected to the 10/100Base-T port.  Y ou are usi ng the correc t cable type fo r your Ethernet equipmen t, that is UTP CA T5 with RJ-45 connectors.[...]

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    96 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 5 Troublesho oting 5.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients Check the following:  If registration is enabled, you must pr ess the 'Association' button to register the wireless client or search for wi reless devices via the embedded W eb pages.  Make sure th[...]

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    97 E-DOC-CTC-20051 017-0147 v2.0 Chapter 5 Troubleshooting 5.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Check the following:  Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your Windows XP system.  Y our computer doesn’ t support UPnP™ i [...]

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    98 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 5 Troublesho oting Adding IGD Discovery and Control Y our Windows XP system is able to disco ver an d control Intern et Gateway Devices (IGD), like the Sp eedT ouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Cont rol client to your system. Proceed as fol lows: 1 On the[...]

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    99 E-DOC-CTC-20051 017-0147 v2.0 Chapter 5 Troubleshooting 5.3 Reset to Factory Defaults Resetting your SpeedTouch™ Y ou might consider a reset to factory defa ults as described below . Y ou can choose between:  Software reset  Hardware reset A reset to factory default settings dele tes the configuratio n profile settings. Therefore, after [...]

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    100 E-DOC-CTC-2005 1017-0147 v2.0 Chapter 5 Troublesho oting 3 Release the reset button. 4 The SpeedT ouch™ restarts.[...]

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    E-DOC-CTC-200 51017-0147 v2.0 Need more help? Additional help is available online at www .speedtouch.com © THOMSON 2005. All rights reserv ed.[...]