Symantec Norton 360 (2013) manual

Norton 360 TM User Guide See back cover for Quick Installation. Care for our Environment; ‘ It's the right thing to do. ’ Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products. This manual is made from recycled materials.[...]

Norton 360 ™ User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 20.1 Copyright © 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, LiveUpdate, Norton 360, and Norton are trademarks or registered [...]

Norton License Agreement Norton 360 ™ IMPORTANT : PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT ( “ LICENSE AGREEMENT ” ) CAREFULLY BEFORE USING THE SOFTWARE (AS DEFINED BELOW). SYMANTEC CORPORATION, IF YOU ARE LOCATED IN THE AMERICAS; OR SYMANTEC ASIA PACIFIC PTE LTD, IF YOU ARE LOCATED IN THE ASIA PACIFIC RIM OR JAPAN; OR S[...]

During the Service Period, You may: A. use one copy of the Software on a single Device. If a greater number of copies and/or number of Devices is specified within the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You obtained the Software, You may use the Software in accordance with[...]

to protect Symantec against software piracy. This Software may contain enforcement technology that limits the ability to install and uninstall the Software on a Device to not more than a finite number of times for a finite number of Devices. This License Agreement and the Software containing enforcement technology may require activation as further [...]

transmitted or stored through the Online Backup Feature, in connection with Your Norton Account. D. Responsibility for payment. To the maximum amount permissible under applicable law, You agree to pay Symantec, its parents, subsidiaries, affiliates, officers, directors, employees and agents the amount of any claims, demands, costs, damages, losses,[...]

7. Limited Warranty: Symantec warrants that any media manufactured by Symantec on which the Software is distributed will be free from defects for a period of sixty (60) days from the date of delivery of the Software to You. Your sole remedy in the event of a breach of this warranty will be that Symantec will, at its option, replace any defective me[...]

LAUNCH VEHICLES CAPABLE OF DELIVERING WEAPONS OF MASS DESTRUCTION IS PROHIBITED, IN ACCORDANCE WITH U.S. LAW. 11. Arbitration: If You are a U.S. customer, You and Symantec agree that any dispute, claim or controversy arising out of or relating in any way to the Software or this License Agreement, shall be determined by binding arbitration or small [...]

proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim[...]

information indicates to Symantec whether installation of the Software was successfully completed as well as whether the Software has encountered an error. The status information could contain personally identifiable information only if such information is included in the name of the file or folder encountered by the Software at the time of install[...]

servers are owned and maintained by a third party processor which Symantec has required by contract to safeguard Your Data. If you have any questions about how Your Data is being handled, please contact Symantec Customer Service using the contact details in Section 12. CPS / S 6.0 / USE[...]

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Chapter 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 About Norton 360 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Chapter 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Installing Norton 360 . . . . . [...]

Contents 14[...]

This chapter includes the following topics: 1 About Norton 360 About Norton 360 Norton 360 offers proven performance and delivers today ’ s fast and light all-in-one solution to protect your PC and all your online activities. It protects against viruses, worms, hackers, and botnet. With a single subscription, you can protect up to three PCs. It s[...]

Overview About Norton 360 16[...]

This chapter includes the following topics: 1 Installing Norton 360 Installing Norton 360 You can install Norton 360 from a CD or from a file that you download. To install Norton 360 1 Do one of the following: 1 If you install from a CD, insert the CD into the optical drive. In Windows Vista or Windows XP, click Install Norton 360. In Windows 7 or [...]

If the opening panel does not appear Sometimes a computer's optical drive does not automatically run a CD. To start the installation from the product CD 1 On your desktop, double-click My Computer . 2 In the My Computer window, double-click the icon for your optical drive. 3 In the list of files, double-click Start.exe and then click Install N[...]

This chapter includes the following topics: 1 Accessing Norton 360 1 Activating Norton 360 1 Exploring the main window 1 About Norton 360 status 1 About managing messages and alerts 1 For more information Accessing Norton 360 Norton 360 protects any computer on which it is installed. You do not have to start the product to be protected. If Norton 3[...]

To open Norton 360 4 Do one of the following: 1 In the Windows notification area, double-click the Norton 360 icon. 1 In Windows Vista, Windows XP, and Windows 7, click Start > All Programs > Norton 360 > Norton 360 . 1 In Windows 8, in the Start screen, click Norton 360 . Activating Norton 360 To use all of the features in Norton 360, you[...]

Administrative Settings > Network Proxy Settings > Configure . To activate Norton 360 from the alert 1 In the alert, click Activate Now or Renew Now . 2 Click OK . 3 Follow the on-screen instructions. 4 In the window that appears, click Done . To activate your product from the main window 1 In the Norton 360 main window, do one of the followi[...]

Exploring the main window When you open Norton 360, the main window provides access to all Norton 360 features, options, Help, and Support. You can also view the status of your protection categories, computer and Web protection, and file backups. The main window contains the following areas that provide access to tasks and services. The following l[...]

Opens the Performance window which shows all installs, downloads, optimizations, detections, alerts, and instances of Quick Scan that have occurred on your computer since installing Norton 360. The window also displays a detailed graphical representation of the CPU and the memory usage by your Norton product. You can also view Norton Tasks, Insight[...]

Protection categories is the largest area on the main window. The protection categories provide an overall system status. Your status may be Protected if your computer is secure, Attention if an area needs your attention, or At Risk if your computer is at risk. This area also provides a Fix Now icon when needed. If an area needs your attention, it [...]

Lets you access Norton Online Family that helps you monitor your child ’ s activities on the Internet. w Norton Online Family may not be available in some versions of Norton 360. Online Family Checks the safety of a Web site and provides you with a Safe Search experience. w Safe Web may not be available in some versions of Norton 360. Safe Web Yo[...]

Indicates that your computer is at risk. At the bottom section of the Norton 360 main window, click Fix Now to resolve the security threats on your computer. At Risk Norton 360 displays individual security status for each protection category, such as Security, Identity, Backup, and Tuneup. Based on the security status of the different components of[...]

About managing messages and alerts Norton 360 displays messages in several ways and in several locations. You might see messages in the following locations: Several types of Norton 360 messages appear in the notification area, at the far right of the taskbar. For example, your PC was turned off, or it has not been connected to the Internet for a wh[...]

Norton 360 displays individual status areas for each protection feature, such as Security , Identity , Backup , and Tuneup . The status areas show how many issues need to be resolved for each feature. You can use View Details under each status area for more information about those issues. You can use the Fix Now option to fix all the issues that ne[...]

Accessing the user guide PDF You can find the Norton 360 User Guide on the CD in PDF format. You must have Adobe Reader or a compatible PDF reader installed on your computer to read the PDF. w If you purchased this product as a download, the PDF is not included. You must download the PDF from the Symantec Web site. To install Adobe Reader Do one of[...]

Accessing the Symantec Web site You can access the Symantec Web site in a browser. To access the Symantec Web site in your browser 1 Open your Web browser. 2 Go to the following URL: www.symantec.com Getting Started For more information 30[...]

This chapter includes the following topics: 1 Using the Norton Bootable Recovery Tool Using the Norton Bootable Recovery Tool If the installation of your Norton product fails, you can use the Norton Bootable Recovery Tool to scan and remove any security threats that prevent successful installation. If your computer is infected and you are not able [...]

update the virus definitions in Norton Bootable Recovery Tool. You cannot update the Norton Bootable Recovery Tool virus definitions by using a wireless network connection. If the virus definitions are out of date, Norton Bootable Recovery Tool may not detect and remove all the latest security threats from your computer. w To use Norton Bootable Re[...]

6 In the Scan section, click Start Scan . When the scan is complete, the scan results window lists the following: 1 The total number of files scanned 1 The total number of threats detected 1 The total number of resolved threats 1 The total number of unresolved threats 1 The details of each detected threat 7 In the scan results window, do one of the[...]

w To use Norton Bootable Recovery Tool, you must use the product key of the Norton product that you purchased. If you use a trial version of Norton 360, you need to create a Norton Account to receive a product key to use Norton Bootable Recovery Tool. You can download Norton Bootable Recovery Tool Wizard in one of the following ways: 1 From the Sta[...]

4 In the Norton Rescue Tools Web page, click Download Norton Bootable Recovery Tool . 5 Follow the on-screen instructions. 35 Responding to emergencies Using the Norton Bootable Recovery Tool[...]

Responding to emergencies Using the Norton Bootable Recovery Tool 36[...]

About Support If you have purchased Norton 360, you can access Support from the product. w Support offerings may vary based on the language or product. Accessing Norton Autofix This feature is available for Norton 360, Norton Internet Security, and Norton AntiVirus. Norton Autofix offers the tools that automatically diagnose and resolve common issu[...]

About Self Help The Symantec Web site contains answers to the most common customer questions. From our Web site you can: 1 Find help with your subscription, download, product activation, or other nontechnical issues. 1 Search our Support Resources for help with technical issues, such as installing, configuring, or troubleshooting errors with your N[...]

Following is an overview of our support offerings: Chat in real time with a support representative. For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve your problem. Chat support is free, with the exception of our Virus and Spyware Solution service. Chat Submit[...]

Service and Support Solutions Contact Support 40[...]

A Account 23 activation 20 problems 21 troubleshooting 21 Adobe Reader installing 29 using to view PDF 29 alerts 27 C CD installing product from 18 E error messages 27 H Help accessing 28 printing 28 I installation from CD 17 from downloaded file 17 problems 18, 31, 33 M main window features 22 options 22 status colors 27 status messages 27 Support[...]

security status 26 Self Help 38 Settings 22 status 25 – 26 Support contact 38 Norton Autofix 37 Phone 38 Self Help 37 Symantec Support accessing 30 Symantec Web site accessing 30 T Tasks 22 U user guide PDF on CD 29 opening 29 Index 42[...]

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Quick Installation Norton 360 includes protection updates and new product features as available throughout this renewable service period. With this service you receive the right to use this product on one computer or on the specified number of computers during the service period, which begins upon initial installation. This renewable service includ[...]