Star Micronics TUP492-24 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Star Micronics TUP492-24. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Star Micronics TUP492-24 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Star Micronics TUP492-24 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Star Micronics TUP492-24, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Star Micronics TUP492-24 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Star Micronics TUP492-24
- nombre de fabricante y año de fabricación del dispositivo Star Micronics TUP492-24
- condiciones de uso, configuración y mantenimiento del dispositivo Star Micronics TUP492-24
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Star Micronics TUP492-24 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Star Micronics TUP492-24 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Star Micronics en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Star Micronics TUP492-24, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Star Micronics TUP492-24, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Star Micronics TUP492-24. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    THERMAL UNIT PRINTER MECHANISM TUP492-24 SPECIFICATION AND OPERATION MANUAL[...]

  • Página 2

    – 0 – NO TICE • All rights reserved. Reproduction of an y part of this manual in any form whatsoe ver , without ST AR’ s e xpress permission is forbidden. • The contents of this manual are subject to change without notice. • All ef forts have been made to ensure the accurac y of the contents of this manual at the time of going to press.[...]

  • Página 3

    CONTENTS 1. GENERAL DESCRIPTION .......................................................................................................... 1 2. CONSTRUCTION .......................................................................................................................... 2 2.1 Configuration ..................................................[...]

  • Página 4

    – 1 – 1. GENERAL DESCRIPT The TUP492-24 printer is a line thermal printer and is used in v arious electronic equipment, such as game machines, A TMs and information kiosks. TUP492-24 is equipped with a presenter which dis- charge and collect paper . These printers feature the follo wing: 1. High-speed printing: 2 in./sec (50 mm/sec) 2. High res[...]

  • Página 5

    – 2 – 2. CONSTRUCTION 2.1 Configuration The unit printer mechanism is constructed of the follo wing components: 2.2 Principle of Operation 2.2.1 Drive and paper feed The rotation of the stepping motor is transmitted to the gear , which turns the platen. The rota- tion of the platen generates friction between it, the thermal paper and the therm[...]

  • Página 6

    – 3 – Exterior V ie w B A Head stay Thermal mechanism Frame (Inside is the main PCB and interface PCB) Presenter Arm Inter face Paper guide[...]

  • Página 7

    – 4 – 3. GENERAL SPECIFICA TIONS Item Specification Printing method Line thermal direct printing Printing speed 50 mm/sec, 25 mm/sec Printing area 80 mm wide (page mode), 75 mm wide (line mode) Resolution 8 dot/mm (horizontal) 8 dot/mm (vertical) Paper width 82.55 mm (3.25 in.) Paper roll diameter Outer: max. 203 mm (approx. 8 in.) Inner: 32 m[...]

  • Página 8

    – 5 – 4. P APER ROLL SPECIFICA TIONS Item Specification Paper type Normal heat-sensiti ve paper Paper width 82.55 mm (3.25 in.) Paper thickness 60 to 100 µ m Core diameter Inner: 32 mm Outer: 35 mm Paper type Nippon Seishi TF50KS-E TF62KS-E Shin Oji Seishi KF-730 Printing area Black mark Printing density Macbeth v alve 1.2 or higher Printing [...]

  • Página 9

    – 6 – Notes) ● Use paper that is rolled inward. ● Do not af fix the end of the paper to the paper roller . ● Paper jams may occur depending on the paper quality used and the pattern printed. ● If the machine is turned of f and left for a long time with paper caught in the thermal head, the paper should be remov ed and inserted again. ?[...]

  • Página 10

    – 7 – 5. PRINTER SETTINGS 5.1 Switches and Buttons The DIP switches and memory switches (EEPR OM) are used to make the printer’ s settings. In addi- tion, the sensor adjusting button and RESUME b utton, which are not used for making printer settings, are installed. The sensor adjusting button is located on the paper -out and near-end sensor?[...]

  • Página 11

    – 8 – 5.2 Setting the DIP Switches All of the DIP switches hav e been set to ON at the time of shipping. 5.2.1 Serial Interface a) DIP switch 1 (for both RS-232C and RS-422A) Switch position Function ON OFF 1-1 Baud rate 1-2 1-3 Handshaking DTR XON/XOFF 1-4 Data length 8 bits 7 bits 1-5 Parity Disabled Enabled 1-6 Parity Odd Ev en 1-7 DC1, 3 (*[...]

  • Página 12

    – 9 – b) DIP switch 2 (only for the RS-422A) 5.2.2 Parallel Interface SW 2-1 SW 2-2 SW 2-3 SW 2-4 DC1, 3 disabled ON ON ON ON Address #1 OFF ON ON ON #2 ON OFF ON ON #3 OFF OFF ON ON #4 ON ON OFF ON #5 OFF ON OFF ON #6 ON OFF OFF ON #7 OFF OFF OFF ON #8 ON ON ON OFF # 9 O F F O NO NO F F #10 ON OFF ON OFF #11 OFF OFF ON OFF #12 ON ON OFF OFF #1[...]

  • Página 13

    – 10 – 5.3 Setting the EEPR OM The follo wing command from the host computer is used to make the EEPR OM settings. a) EEPR OM settings command <ESC> #N, n1 n2 n3 n4 <LF> <NUL> N: Memory switch no. n1 n2 n3 n4: Setting data For more details, refer to “Programmer’ s Manual”. b) Memory switch 0 N = 0 n1: Always 0 n2: Always[...]

  • Página 14

    – 11 – d) Memory switch 2 N = 2 n1: Always 0 n2: Always 1 n3: Always 0 n4: Printing speed e) Memory switch 3 N = 3 n1: Always 0 n2: Character table n3: Print column n4: f) Memory switch B N = B n1: Always 0 n2: Presenter n3: Always 0 n4: Always 1 0 50 mm/sec. (Default) 1 25 mm/sec. 0 Normal (Default) 1 Katakana 2I B M 3I B M 0 40 column (Defaul[...]

  • Página 15

    – 12 – 6. DISPLA YS AND FUNCTIONS The LEDs and RESUME button are mounted on the NEPCB. 6.1 LEDs 6.2 RESUME Button When no paper is inserted, insert more paper , then press this button to automatically feed the specified length of paper (approx. 80 mm when the presenter is installed or approx. 30 mm when it is not). After the paper is cut, the [...]

  • Página 16

    – 13 – 6.4 Sensor Adjusting Mode a) Reflecting sensor (black mark sensor) ● Insert the paper in front of the sensor mechanism so that a black mark is not positioned in front of the sensor . ● Adjust the reflecting sensor controller VR4 on the PCB until the HU LED lights up. b) Paper-out sensor ● Insert the paper in front of the sensor m[...]

  • Página 17

    – 14 – 6.6 Error Messages It is possible to determine the type of error occurring by observing the printing results and which LED lights up. a) Recov erable errors The printer goes of f line when these errors occur . T o resume operation, remove the cause of the error , then press the RESUME button. b) Unrecoverable errors The printer goes of f[...]

  • Página 18

    – 15 – 2 Paper Jam, Case 2: Remo ving paper from near the cutter . (Procedure) 1) When paper is jammed inside the cutter , if it cannot be remov ed by the procedure in Case 1, take out the scre ws on both sides of the presenter , as shown in the figure. 2) Slide the presenter along the * part in the figure, sepa- rating the presenter and the [...]

  • Página 19

    – 16 – 6.7 Near -End Sensor Position <T echnical Specifications> The near-end sensors can be mo ved a maximum of 5 mm to the right or left by mo ving the near-end sensor PCB. Slightly loosen the three scre ws (without removing them) used to install the PCB, then mov e the PCB to the desired position. After making sure that the PCB fits [...]

  • Página 20

    – 17 – 7. INTERF ACE Three interface types are a vailable: parallel, serial RS-232C or serial RS-422A. Any of these interfaces can be used by installing the corresponding PCB. 7.1 Serial Interface (RS-232C or RS-422A) RS-232C Connector Pin Assignment (D-SUB 25 pin) Item Specification Data transfer method Asynchronous serial interface Data tran[...]

  • Página 21

    – 18 – RS-422A Connector Pin Assignment Item Specification Data transfer method Asynchronous serial interface Data transfer rate 2400, 4800, 9600, 19200 Start bit: 1 Data bit: 7 or 8 Odd, e ven or no parity Stop bit: 1 Signal polarity Mark = logic “1” (–) Space = logic “0” (+) Pin No. Signal Name IN/OUT Function 1 F-GND Frame ground [...]

  • Página 22

    – 19 – 7.2 Parallel Interface Connector Pin Assignment Item Specification Method Centronics Data transfer rate 1000 to 6000 cps Synchronization method External supply strobe pulse Handshaking By A CK and BUSY signals Logic le vel TTL-compatible Pin No. Signal Name IN/OUT Function 1 STR OBE IN Normally HIGH. Data reading starts after this signa[...]

  • Página 23

    – 20 – 8. CUTTER Notes) If the cutter is not located at the home position when an error has occurred, it can be returned to the home position by removing the cause of the error and turning the po wer of f, then on again. The cutter can also be returned to the home position by turning of f the power , inserting a scre wdriv er into the hole on t[...]

  • Página 24

    – 21 – 9. PRESENTER Item Specification Possible sheet length Approx. 80 mm (min.) Approx. 300 mm (max.) Operation sequence (vie wed from the operator’ s side) a. The paper is not ejected during printing. b . The cutter cuts the end of the paper after printing is completed. c. The presenter’ s roller rotates for 5 seconds, which causes the [...]

  • Página 25

    – 22 – 10. CHARACTERS 10.1 Character Set ASCII Katakana (Japanese syllabary) International character set 10.2 Characters and Sizes (W idth and length of 1 dot = 0.125 mm (1/8 mm)) 1. Page mode 2. Line mode Character face Print size (length × width) Small characters 16 × 8 dots Standard characters 24 × 16 dots Bold characters 32 × 24 dots OC[...]

  • Página 26

    – 23 – 11. POWER REQUIREMENTS The input voltage shall be DC 24 V ± 7% (rated 2.5 A, less than 6 A/15 sec.). The current used when solid printing is performed is sho wn below . Item Specification T (weld time) approx. 550 ms (25˚C, standard density) Max. 800 ms depending on the conditions Current (during solid printing) Peak current: 12 A max[...]

  • Página 27

    – 24 – UL1007 AWG18 Power connector Unit junction connector JST. VHR-4N AMP 1-480425-0 1 2 3 4 Recommended power – unit junction cable 1 2 3 4 Unit power cable AMP 1-480426-0 1: 24V 2: 24V 3: GND 4: GND[...]

  • Página 28

    – 25 – 12. NOISE 13. ST ANDARDS Safety standards 1. UL (R U) 2. CSA Item Specification Measurement standard = ANSI 1.29 (DIN45, ISO7779) A verage sound pressure at 1 m 50 dB or less[...]

  • Página 29

    – 26 – 14. RELIABILITY 14.1 During operation T emperature: 5˚ ~ 40˚C Humidity: 25% RH ~ 80% RH (no condensation) Operating temperature and humidity ranges Notes) When the en vironmental temperature is too high, the thermal head temperature sensor is acti- v ated and the printer stops operating. 14.2 During storage T emperature: –20˚C ~ 60?[...]

  • Página 30

    – 27 – 14.3 Allowable Static Electricity Level Notes) ● Use SLS-060P-50 (Sanken) as the po wer source. ● The reference data is sho wn in the table above; this data may dif fer depending on the instal- lation conditions. 14.4 V ibration T est 14.5 Drop T est Quality control test specifications Direct discharge Element allo wable lev el (sel[...]

  • Página 31

    – 28 – 14.6 Life T est MCBF Notes) ● The thermal head life gi ven abov e is applicable for cases when standard paper is used. ● Printing continuously at a print ratio of less than 12.5% increases the resistance of the ther- mal head’ s heat-generating element by more than 15% of the initial value. ● Excluding damages caused by dust, for[...]

  • Página 32

    – 29 – 15. INST ALLING THE P APER ROLL Pass the paper o ver the damper shaft, pass it under the thermal head, then insert the paper between cut- ter guides. Double check that the paper is inserted into the cutter by looking into the small wholes on the upper cutter guide. Feed the paper until the end enters the presenter’ s roller . OPEN Leve[...]

  • Página 33

    – 30 – Carefully place the paper roll on the frame, then wind the roll to remov e any slack in the paper . (Incor- rectly installing the paper roll may bend the frame or cause a paper jam.) Press the RESUME button. PRESS Firmly press the areas indicated with crosshatches on the thermal head until the lever is reset. RESUM E[...]

  • Página 34

    – 31 – 16. INST ALLA TION Installation procedur e Install the printer using four M4 bolts as sho wn in the illustration below . (Refer to the diagram of the “Installation Hole Dimensions”.) M4 Metal base Unit printer[...]

  • Página 35

    – 32 – 16.1 Installation precautions 1. Install the printer on a le vel surf ace. (Consult with a representati v e when installing the printer at an angle.) 2. Be sure that there is plenty of space around the printer . (Refer to the diagram of the “External Dimensions”.) 3. Since the thermal head is very hot, carefully e xamine where the pr[...]

  • Página 36

    – 33 – External Dimensions 74 5 349 204 146 6 2.8 164.2 82.5(P APER WIDE) 103 19 148 73.3 (Unit: mm)[...]

  • Página 37

    – 34 – max ø203 159 19 19 72.4 382 493 120˚ 45˚ 266 253 204 199 175 80 151 162 13.7 ± 0.1 2-3.7 +0.03 0 ± 0.15 123.8 (Unit: mm)[...]

  • Página 38

    – 35 – Installation Hole Dimensions Using four M4 bolts, install the printer from the bottom as sho wn in the illustration below . 4-M4 16 72.4 115 ± 0.1 130 ± 0.1 View A (rear surface) Front Back (Unit: mm)[...]

  • Página 39

    – 36 – 17. MAINTENANCE Regular maintenance is v ery important since minute debris of thermosensible paper sticking to the platen may cause slipping of the paper feeder . Maintenance should be made as follows: Maintenance Timing: Generally , TUP series should be maintained e very time after using 8 rolls of 8 inch ø Star Standard Spec paper rol[...]

  • Página 40

    – 37 – 3. Remov e the dirt from the thermal head using a cotton bud or soft cloth dipped in alcohol. 4. Remov e all dirt, dust or paper debris, etc. adhering to the sensors (particularly the reflector type sensors) of the thermal mechanism and the presenter . Note) For the presenter’ s paper sensor, tak e out the screws in the presenter co v[...]

  • Página 41

    HEAD OFFICE ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Nanatsushinya, Shimizu, Shizuoka, 424-0066 JAPAN Tel : 0543-47-0112 Fax: 0543-48-5271 Please access the following URL http://www.star-micronics.co.jp/service/sp_sup_e.htm for the lastest revision of the manual. OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA, INC. 70-D Ethel[...]