Source Technologies ST9510 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Source Technologies ST9510. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Source Technologies ST9510 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Source Technologies ST9510 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Source Technologies ST9510, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Source Technologies ST9510 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Source Technologies ST9510
- nombre de fabricante y año de fabricación del dispositivo Source Technologies ST9510
- condiciones de uso, configuración y mantenimiento del dispositivo Source Technologies ST9510
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Source Technologies ST9510 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Source Technologies ST9510 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Source Technologies en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Source Technologies ST9510, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Source Technologies ST9510, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Source Technologies ST9510. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    ST Secure MICR Printer User’s Guide 1 2006, Source Technologies March 2006 All Rights Reserved ST9510 Secure MICR Printer User’s Guide Source Technologies 2910 Whitehall Park Drive Charlotte, NC 28273 www.sourcetech.com techsupport@sourcetech.com 800-922-8501  2006, Source Technologies All rights reserved. Written and produced by Source Tech[...]

  • Página 2

    ST Secure MICR Printer User’s Guide 2 2006, Source Technologies March 2006 All Rights Reserved This manual serves as a reference for Source Technologies Secure MICR Printer. This manual should be used as a reference for learning more about MICR technology, and developing MICR printing applications. This guide was produced to assist IS Technicians[...]

  • Página 3

    ST Secure MICR Printer User’s Guide 3 2006, Source Technologies March 2006 All Rights Reserved Table of Contents 1. Printer Installation .................................................................... 5 2. MICR Overview ......................................................................... 6 The Check Processing System ...................[...]

  • Página 4

    ST Secure MICR Printer User’s Guide 4 2006, Source Technologies March 2006 All Rights Reserved 8. MICR Commands Examples .................................................... 26 PJL Unlock Sequence ........................................................... 26 PCL Initial Setup ................................................................... 26[...]

  • Página 5

    ST Secure MICR Printer User’s Guide 5 2006, Source Technologies March 2006 All Rights Reserved 1. Printer Installation For complete information on how to unpack and setup your printer, see your printer’s user’s guide. Please read the following if you are going to install the printer driver shipped with your printer. 1. Locate the CD that was [...]

  • Página 6

    ST Secure MICR Printer User’s Guide 6 2006, Source Technologies March 2006 All Rights Reserved 2. MICR Overview MICR stands for Magnetic Ink Character Recognition. All MICR documents have a MICR line with numbers and symbols printed in a MICR font with magnetically chargeable toner. Each character of the MICR font has a unique waveform when sense[...]

  • Página 7

    ST Secure MICR Printer User’s Guide 7 2006, Source Technologies March 2006 All Rights Reserved The key standards that address check documents are as follows: ANSI X9.7 Specifications for Bank Check Background and Convenience Amount Field ANSI X9.13 Specifications for Placement and Location of MICR Printing ANSI X9.18 Paper Specifications for Chec[...]

  • Página 8

    ST Secure MICR Printer User’s Guide 8 2006, Source Technologies March 2006 All Rights Reserved 3. MICR Check Design General Features of Check Design To be a legal and negotiable document, the nece ssary elements required on a check are the date, amount, payee, drawee institution, and payer’s signature. Other elements included in a good check de[...]

  • Página 9

    ST Secure MICR Printer User’s Guide 9 2006, Source Technologies March 2006 All Rights Reserved Data Elements Date The date is a required data element for a check. It represents the day on or after the transfer of the check amount may take place. It is usually placed in the upper right portion of the check so it does not interfere with the conv en[...]

  • Página 10

    ST Secure MICR Printer User’s Guide 10 2006, Source Technologies March 2006 All Rights Reserved Payee Area The payee is a necessary element for a negotiable document. The payee area is generally to the left side of the document either above or below the amount in words. It is often preceded by the words “Pay to the Order Of.” The payee data s[...]

  • Página 11

    ST Secure MICR Printer User’s Guide 11 2006, Source Technologies March 2006 All Rights Reserved MICR Line Accurate high-speed processing of your checks by financial institution s is enabled by the accuracy and integrity of the data in the MICR line. Refer to figure 3.1 for the location of the following MICR line fields. The MICR line is read from[...]

  • Página 12

    ST Secure MICR Printer User’s Guide 12 2006, Source Technologies March 2006 All Rights Reserved Figure 3.1: Sample Check A. Serial Number: Must be in the upper right corner and match the serial number in the MICR line (see D for further explanation). B. Fractional Routing Transit Number: Should be in the upper right corner and must match the rout[...]

  • Página 13

    ST Secure MICR Printer User’s Guide 13 2006, Source Technologies March 2006 All Rights Reserved 4. Quality Issues A high quality MICR document can be read by bank reader/sorter equipment many times with no readability issues and does not result in damage to bank equipment. This quality is the result of a well designed printer, an originally manuf[...]

  • Página 14

    ST Secure MICR Printer User’s Guide 14 2006, Source Technologies March 2006 All Rights Reserved Quality Quality MICR check printing with your ST Secure MICR Printer requires check stock that matches the printer’s requirements. Source Technologies ca n supply paper specifically made for our printers. If you wish to order check stock from other s[...]

  • Página 15

    ST Secure MICR Printer User’s Guide 15 2006, Source Technologies March 2006 All Rights Reserved 5. Security Issues Printing negotiable documents from blank paper on desktop MICR laser printers makes security a top priority for any company em barking on a desktop check printing project. Good security programs integrate hardware, software, your emp[...]

  • Página 16

    ST Secure MICR Printer User’s Guide 16 2006, Source Technologies March 2006 All Rights Reserved The following internal and external security measures will help minimize your risk of check fraud. 1. Financial institutions should train tellers to look at the check, not the person presenting the check. The check, not the person, is the ite m that mu[...]

  • Página 17

    ST Secure MICR Printer User’s Guide 17 2006, Source Technologies March 2006 All Rights Reserved 10. Stay abreast of current check fraud methods and the latest in fraud detection. Offer seminars to educate corporate clients. 11. Review and document your internal negotiable document printing procedures. Investigate employee backgrounds before assig[...]

  • Página 18

    ST Secure MICR Printer User’s Guide 18 2006, Source Technologies March 2006 All Rights Reserved 6. MICR Features Source Technologies’ Secure MICR Printer is designed to allow both general office document printing and secure MICR document printing. You may print a variety of conventional jobs with MICR toner using all of the printer features ava[...]

  • Página 19

    ST Secure MICR Printer User’s Guide 19 2006, Source Technologies March 2006 All Rights Reserved eye. This font provides protection against reproduction by most scanners and copiers because they cannot successfully print the tiny letters. Most check printers use this font in the signature area of their preprinted checks. We recommend using this fo[...]

  • Página 20

    ST Secure MICR Printer User’s Guide 20 2006, Source Technologies March 2006 All Rights Reserved 7. MICR Commands The following are the key PJL and PCL commands required to access MICR resources in the printer. For the complete source of information on PJL and PCL languages, consult the Lexmark Technical Reference documentation. PJL MICRJOB Each M[...]

  • Página 21

    ST Secure MICR Printer User’s Guide 21 2006, Source Technologies March 2006 All Rights Reserved PJL Re-Lock Sequence With A New Password Value <ESC>%-12345X@PJL DEFAULT LRESOURCE:”flash:” LRWLOCK=”xxxxxxxx” (0D)(0A)<ESC>%-12345X This command requires the resources to be pr eviously unlocked. The new password is represented by [...]

  • Página 22

    ST Secure MICR Printer User’s Guide 22 2006, Source Technologies March 2006 All Rights Reserved 1. If you are using a printer driver that is set to 600 DPI, the printer data stream should include a Unit of Measure PCL command set to 600. The command is <ESC>&u600D 2. If the application controls the printer data stream, add the Unit of M[...]

  • Página 23

    ST Secure MICR Printer User’s Guide 23 2006, Source Technologies March 2006 All Rights Reserved • Printer State “Ready” is the expected return • Serial Number = Printer Serial Number • Page Count = Printer Page Count • Cartridge Type “MICR” is the expected return. “Normal” could mean the command was sent to a non-MICR printer [...]

  • Página 24

    ST Secure MICR Printer User’s Guide 24 2006, Source Technologies March 2006 All Rights Reserved Error Messages A majority of the printer error conditions are documented in the User’s manual for the printer. The following are additional error conditions related to the ST Secure MICR printer. Toner Low The printer will stop with Error and Press B[...]

  • Página 25

    ST Secure MICR Printer User’s Guide 25 2006, Source Technologies March 2006 All Rights Reserved Ready / Data Off Toner Low On Load Paper Off Paper Jam Off E r r o r O n Blue Button Off The following light pattern indicates t he cartridge is not supported in this specific print er. Replace with a supported cartridge type.[...]

  • Página 26

    ST Secure MICR Printer User’s Guide 26 2006, Source Technologies March 2006 All Rights Reserved 8. MICR Command Example Figure 8.1, is an illustration of an Accounts Payable check and remittance information. The page used a PCL MACRO for the static data and background design. This manual does not address MACRO design and programming, but the vari[...]

  • Página 27

    ST Secure MICR Printer User’s Guide 27 2006, Source Technologies March 2006 All Rights Reserved PJL Re-Lock Sequence The last two lines re-lock the secured fonts. The password is not changed in this example. FIGURE 8.1 SAMPLE ACCOUNTS PAYABLE CHECK[...]

  • Página 28

    ST Secure MICR Printer User’s Guide 28 2006, Source Technologies March 2006 All Rights Reserved PJL and PCL commands used to print the sample check: <ESC>%-12345X@PJL LDECLARE LRESOURCE:"flash:" LRWLOCK="PASSW ORD" @PJL MICRJOB @PJL ENTER LANGUAGE = PCL <ESC>&l2a1h6d1e64F <ESC>&u600D <ESC>&f[...]

  • Página 29

    ST Secure MICR Printer User’s Guide 29 2006, Source Technologies March 2006 All Rights Reserved Appendix A: E13B MICR Font Mapping MICR Font Description Alpha/Numeric Hex Values Character Values 1 / Amount Symbol A a / 41 61 2F : Transit Symbol T t B b : 54 74 42 62 3A ; On-Us Symbol O o C c ; 4F 6F 43 63 3B = Dash Symbol V v D d - = 56 76 44 64 [...]

  • Página 30

    ST Secure MICR Printer User’s Guide 30 2006, Source Technologies March 2006 All Rights Reserved Appendix B: Secure Numeric Font Mapping Description Alpha/Numeric Hex Value Secure Font Character Character Dollar Sign $ 23 Left Bracket ( 28 Right Bracket ) 29 Asterisk * 2A Comma , 2C Dash - 2D Period . 2E Slash / 2F Zero 0 30 One 1 31 Two 2 32 Thre[...]

  • Página 31

    ST Secure MICR Printer User’s Guide 31 2006, Source Technologies March 2006 All Rights Reserved Appendix B continued: S ecure Numeric Font Mapping Description Alpha/Numeric Hex Value Secure Font Character Character Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Arrow > 3E Example: NOTE: The secure fonts in the example are magnified for pur[...]

  • Página 32

    ST Secure MICR Printer User’s Guide 32 2006, Source Technologies March 2006 All Rights Reserved Appendix C: ICR Secure Numeric Font Mapping Description Alpha/Numeric Hex Value Character Character Zero 0 30 One 1 31 Two 2 32 Three 3 33 Four 4 34 Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Asterisk * 2A Comma , 2C Period . 2E Dollar Sign $ 2[...]

  • Página 33

    ST Secure MICR Printer User’s Guide 33 2006, Source Technologies March 2006 All Rights Reserved Appendix D: CMC7 MICR Font Mapping Description Alpha/Numeric Hex Values CMC7 Font Characters Values 1 Zero 0 30 One 1 31 Two 2 32 Three 3 33 Four 4 34 Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Colon : 3A[...]

  • Página 34

    ST Secure MICR Printer User’s Guide 34 2006, Source Technologies March 2006 All Rights Reserved Semi-Colon ; 3B Less Than < 3C Equal = 3D Greater Than > 3E 1 The CMC7 Font in the example above is magnified for purposes of clarity.[...]