QNAP Model One manual

VioStor NVR Network Video Rec or der User M anual (Vers ion: 3.6. 0) © 2012. QNAP S ystems, Inc. All Rights Reser ved.[...]

2 Thank yo u for choosi ng QN AP products ! This us er manua l provides d etailed instruct ions of using t he produc t. Please read carefully and s tart to enjo y the powe rf ul funct ions of the produc t!  The VioStor NVR is herea fter referred to as t he VioStor or t he NVR.  This user ma nual pro vides the de scr iption of a ll the funct i[...]

3 Important Notice  Reading i nstruc t ions Please read the sa fety warnings an d user ma nual caref ully before u si n g this p roduct.  Pow er supply This prod u ct ca n only be u sed wit h the pow er sup ply provide d by the man u fact urer.  Service Please co ntac t qualified t ech n icians for any t ech n ical enq u ires. Do not repa [...]

4 Regulato r y Noti ce FCC STATEME NT This equipmen t has been t ested and fo und to comply with the limits for a Class B digita l device, pursuant to Part 15 of FCC Rules. These li mi ts are de si g ned to provide rea sonable protectio n aga inst har mful inter f ere nce in a reside ntial instal lation. This equipmen t generates, uses, a nd can r [...]

5 Tab le of Content s TABLE OF CONTENTS .... ... .. ... ... .. ... .. ... ... .. .. . .. ... .. ... ... .. ... .. ... ... .. ... ... ... .. ... ... .. ... .. ... ... .. ... ... ... .. ... ... .. ... .. ... ... .. .. 5 SAF ETY WARNIN G ... ... .. ... .. ... ... .. ... .. ... ... ... ... .. ... .. ... ... .. ... .. ... ... ... ... .. ... .. ... ... .[...]

6 15. USE THE NVR BY WEB- BASED IN TERFA CE .... ... .. ... .. ... ... .. ... .. ... .. .... ... .. ... .. ... ... .. ... .. ... .. .... ... .. ... 64 4.1 C ONNECT TO T HE NVR ... .. ... .. ... ... .. ... .. ... ... .. . .. .. ... .. ... ... .. ... .. ... ... .. .. . .. ... .. ... ... .. ... .. ... ... .. ... ... ... .. ... ... .. ... . 64 4.2 M ON[...]

7 6.3.1 TCP/IP Co nfigura t io n .. .. ... .. ... .. ... ... .. ... .. ... .. .... ... .. ... ... .. ... .. ... ... .. .. . .. ... .. ... ... .. ... .. ... ... .. ... ... ... 159 6.3.2 DDNS (Dy namic Do main Name) S ervi ce .... .. ... ... .. ... .. ... ... .. ... .. .... .. ... ... .. ... .. ... ... .. ... .. . 165 6.3.3 File Serv i ces .. .. ... [...]

8 6.8.5 System Co nnection Logs .. .. ... ... .. ... .. ... ... .. ... .. .. . .. ... ... .. ... .. ... ... .. ... .. ... .... .. ... .. ... ... .. ... .. ... .. .. 229 6.8.6 System I n forma tion ..... ... .. ... .. ... .. ... ... .. ... . . ... .. ... ... .. ... .. ... ... .. ... .. .... ... .. ... .. ... ... .. ... .. ... .. .... ... . 229 18. S[...]

9 Safety Warning 1. This prod u ct ca n opera te nor m ally i n the t empera ture of 0ºC –40ºC and r el ati ve humidi ty of 0% –90%. P l ease mak e sure the environme nt is well- ventila ted. 2. The pow er cord and dev i ces con n ected t o this pr oduct must prov i de co rrect supp ly voltage. 3. Do not p lace thi s prod uct in dir ec t s un[...]

10 Chapter 1. Introdu ction 1.1 O verview The QNAP V io Stor NVR ( h erea fter refer red to as the NVR or the VioStor) is the high performa n ce ne twork surve illance so lution for n et work-bas ed monitori ng o f IP cam eras, video reco rding, p l ayba c k, a n d remot e dat a access. Up to 128 cha nnels from m ultip l e QNAP NVR server s can be [...]

11 1.2 Hardware Illustration 1.2.1 VS-12 164U-RP Pro/VS- 12 156U- RP Pro /VS-121 48 U-R P Pro/V S-12140 U-RP Pro 1. Power button 2. LED indicator s: 10 Gb E, Status, LAN , eSA TA Select b utto n 3. VGA 4. E xpa n sion slot x 1 ( reserved) 5. G igab it LAN x 4 6. US B 3. 0 x 2 7. US B 2. 0 x 4 8. Password & n etwork setti ngs rese t button 9. eS[...]

12[...]

13 1.2.2 VS-81 48U-RP P ro/VS-8 14 0U- RP Pro /VS-8132U-R P Pro/VS-81 24U-RP Pro 1. Enter butto n 2. Power b utton 3. Select bu tton 4. LED ind i cators: 10 Gb E , Sta t us, LAN, eSA TA 5. VGA 6. Expans ion slot x 2 (rese rved) 7. Gigabit LAN x 2 8. USB 3. 0 x 2 9. USB 2. 0 x 4 10. P assword & network settings r eset b u tton 11. eSA TA x 2 (re[...]

14 1.2.3 VS-81 48 Pro+/V S -8 140 Pro+/ VS-8132 Pro+/VS-8 124 Pro+ 1. USB 3. 0 2. One-touc h-auto-v i deo-bac ku p but ton 3. Pow er button 4. Hard driv e LEDs 5. Select bu tton 6. Enter bu tton 7. LED ind i cators: St atu s, LAN, U SB, e SA TA, 10 GbE 8. Tray lock 9. Release bu tton 10. Pow er connecto r 11. Expans ion slot 12. Kensington secur it[...]

15 1.2.4 VS-80 40U-RP/VS-8 032U-R P/VS-80 24 U- R P 1. LED ind i cators: St atu s, LAN, U SB, H DD1– 8 2. Pow er button 3. Select bu tton 4. Enter bu tton 5. Pow er connecto r 6. Passwo rd & network settings r eset b u tton 7. RS-232 port 8. VGA 9. USB 2. 0 x 4 10. Gigabit LAN x 2[...]

16 1.2.5 VS-80 40/VS-803 2/VS-8024 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED ind i cators: St atu s, LAN, U SB, H DD1– 8 4. Pow er button 5. Select bu tton 6. Enter bu tton 7. Pow er connecto r 8. Gigabit LAN x 2 9. USB 2. 0 x 4 10. RS-232 port 11. VGA 12. Passwo rd & network settings r eset b u tton 13. Kensington secur [...]

17 1.2.6 VS-60 20 Pro/VS-6 016 Pro/VS- 6012 Pro 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED ind i cators: St atu s, LAN, U SB, e SA TA, H DD1 – 6 4. Pow er button 5. Select bu tton 6. Enter bu tton 7. Pow er connec tor 8. Gigabit LAN x 2 9. USB 2. 0 x 4 10. eSATA x 2 (reser ved) 11. VGA 12. Passwo rd & network settings r es[...]

18 1.2.7 VS-40 16U-RP P ro/VS-4 01 2U- RP Pro /VS-4008U-R P Pro 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED ind i cators: St atu s, LAN, U SB, e SA TA, H DD1 – 4 4. Pow er button 5. Pow er connecto r 6. Gigabit LAN x 2 7. USB 2. 0 x 4 8. eSATA x 2 (reser ved) 9. VGA 10. Passwo rd & network settings r eset b u tton[...]

19 1.2.8 VS-40 16 Pro/VS-4 012 Pro/VS- 4008 Pro 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED ind i cators: St atu s, LAN, U SB, e SA TA, H DD1 – 4 4. Pow er button 5. Select bu tton 6. Enter bu tton 7. Pow er connecto r 8. Gigabit LAN x 2 9. USB 2. 0 x 4 10. eSATA x 2 (reser ved) 11. VGA 12. Passwo rd & network settings r es[...]

20 1.2.9 VS-40 16U-RP 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED ind i cators: USB, Status, HDD 1 –4, LAN 4. Pow er button 5. Pow er connecto r 6. Gigabit LAN x 2 7. USB 2. 0 x 2 8. Passwo rd & netwo rk se t tings r eset b u tton 9. VGA[...]

21 1.2.10 VS-2012 P ro/VS-2008 Pro 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED ind i cators: H DD1, H DD2, L AN, eSATA 4. Pow er button 5. Pow er connecto r 6. Gigabit LAN x 2 7. USB 2. 0 x 2 8. eSATA x 2 (reser ved) 9. VGA 10. Passwo rd & network settings r eset b u tton 11. Kensington secur ity slot[...]

22 1.2.11 VS-2012/ VS-2008 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED ind i cators: H DD1, H DD2, L AN, eSAT A 4. Pow er button 5. Pow er connecto r 6. Gigabit LAN x 2 7. USB 2. 0 x 2 8. Passwo rd & netwo rk se t tings r eset b u tton 9. Kensington secur ity slot 10. eSATA x 2 (reser ved) 11. VGA (reser ved)[...]

23 1.2.12 VS-2004 L/ VS- 2008L 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED Indica tors: U S B, status, H DD1, HDD2, LAN, power 4. Pow er button 5. Pow er connecto r 6. Gigabit LAN 7. USB 2. 0 x 2 8. Passwo rd & netwo rk se t tings r eset b u tton 9. K-Lock se cu ri t y slot 10. Pow er cord hoo k[...]

24 1.2.13 VS-1004 L 1. One-touc h-auto-v i deo-bac ku p but ton 2. USB 2. 0 3. LED Indica tors: U S B, status, H DD, e SA TA, L AN, po wer 4. Pow er button 5. Pow er connecto r 6. Gigabit LAN 7. USB 2. 0 x 2 8. Passwo rd & network settings r eset b u tton 9. K-Lock se cu ri t y slot 10. eSATA 11. Pow er cord hoo k Note: Th i s mod el is des i g[...]

25 13.Ins tall the N VR For the informat i on of hardware ins t allation, see the ‘Quick Ins tallation Guide’ (QIG) in the produc t package. The QI G can a l so b e found in t h e prod u ct CD-RO M or QNAP w ebsite ( http://www. qn ap s ecur i ty.com ).[...]

26 2.1 Personal Computer Requiremen ts For better syste m perfo rma nce, the computer s hould a t least f u lfill the f ollow ing require ments: No. of Channels Format CPU Others 4 M-JPEG Intel Pent i um 4 CPU, 2.4GHz o r above  Operation syste m: Microsof t Window s 7, Vista, XP  Memory: 2 GB or above  Network por t: 100Mbps E therne t po[...]

27 Security S ettings of the Web B rowser Please make sure the s ecurity l evel of the I E bro wser in Internet Options is set t o M edium or lower.[...]

28 2.2 Browse CD-ROM Run the prod u ct CD-ROM o n a Windows PC to access the Quick Star t Guide a n d user manual, and insta l l codec a n d so f twa re utili t ies F i nder a nd Vi o St or P layer.[...]

29 Browse the CD-ROM a nd acces s the followi n g co ntents:  Finder: T he se tup program of QNAP F i nder. This tool is used to discove r the NVR servers ava ilable on t h e local network and confi gu re t he netwo rk set tings of t he NVR.  Manua l: The user manuals of the N VR.  QIG: View the hardware installation instr uctions of the N[...]

30 2.3 Hard Disk Drives Compatibility List This prod u ct work s with 2.5-i nch and 3 .5- inch SATA hard disk drives from pop u lar h ar d di sk brands. For the hard di sk compat i b ility list, p lease v i sit http://www. qnap secur ity.com/pro _compa tibility. asp QNAP d i sclaims a n y respo nsibility for p roduct da mage/ma l funct i on or da t[...]

31 2.5 Check Sy stem Status LED Disp lay & System Status Overv iew LED Color LED Status Descript ion System Status Red/ Green Flashes g reen and red alterna tely every 0. 5 sec 1) A hard drive on the NVR is being format ted 2) The NVR i s bei ng initia l ized 3) The syste m fir mware is being upda ted 4) RAID rebu i lding i s in proce ss 5) Onl[...]

32 Red A hard dr ive read/wr ite error o ccur s Flashes g reen The hard drive da t a is being a ccessed Green The hard drive ca n be a cc essed USB Blue Flashes b lue every 0. 5 sec 1) A USB dev i ce i s detec ted 2) A USB dev i ce i s being removed from the NVR 3) The USB d evice con nected to t he fro nt USB port of the NVR is being accessed 4) T[...]

33 Beep Alarm (b eep alarm can be disabled in ‘System Tools’ > ‘Hardwar e Se t tings’) Beep so und No. of Tim e s Descript ion Short beep (0. 5 sec) 1 1) The NVR i s sta rting up 2) The NVR i s bei ng shut do wn (softwa re shutdown ) 3) The rese t butto n is pr essed 4) The syste m fir m ware h as bee n updated Short beep (0. 5 sec) 3 Th[...]

34 2.6 System Configuration Install F inder 1. Run the p roduct CD, t h e followi ng me n u is s h ow n. Clic k ‘Ins t all Find er’. 2. Follow the ins tructions t o ins t all the F in der. Upon s uccessfu l insta l latio n, run the Finder. If t he Finde r is blocked by t h e firewa ll, unblock it. 3. The F i nder detects t h e N VR ser v ers o [...]

35 4. Enter the ad ministrator name a nd password to p erform quick se tup. The defau lt administra t or name an d password are as be l ow: Use nam e: admin Passwo rd: admin Note: Make sure all t he IP ca meras ar e configur ed and co nnected t o the networ k. 5. The quick config uratio n page will be s hown. Cli ck ‘Conti nue’ and follow t he [...]

36 6. Click ‘Star t insta l latio n ’ to exe cute the qui ck con f igurat ion. 7. After the q uick configu ration, the NV R is rea dy for use. Click ‘Start M onitor i ng’ to view the live v i deo f rom the IP cameras or click ‘Close’ to return to the ho me page o f the syste m admi nistration.[...]

37 8. The f irst time to connec t to t he mon itoring page of the NVR, i nsta l l the Act iveX add-on. The live video from the IP cameras co n figured on the N VR and the recording sta tus of each cha nnel are sh ow n .[...]

38 14.Use t he NVR b y Local Disp lay Note: Th i s feat ure is s u ppor t ed by t h e V i oStor P ro Series N VR o nly. The mo dels include VS-1216 4 U-RP Pro, V S -121 56U-RP Pro , VS- 12148U-RP Pro, V S-12 140U-RP Pro,VS-8 148U-RP Pro, VS-814 0 U-RP Pro, V S -81 32U-RP Pro, V S -81 2 4U-RP P ro, V S-81 48 Pro+ , VS-8140 P ro+, VS-8 132 Pro+, VS-8[...]

39 When the N VR is turn ed on, the logi n scree n will be shown. S e lect the la n g uage. E nter the adminis t rator name and passwo rd. If the NVR has not bee n c o n figur ed, skip t he login page and enter Q ui ck Con fi gura t io n (refer to Ch apter 3.1). Default us er nam e: adm in Passwo rd: admin Click the keyboa rd icon t o e nter t h e [...]

40 3.1 Q uick Configuration If the NVR has not been configured, Quick Con figuration Wi zard will be shown. Fo l low t he instructio n s of t h e wizard t o comp l ete the syste m set up. Note: All the c h anges w ill be effec tive o nly after applyi ng the se t tings i n the last step. 1. Th e sys t em i nforma ti on wi l l be show n. Select t h e[...]

41 2. Change the admin pa ssword or use the de fault passw ord (adm in). 3. Sel ect to ob tain the n etwor k set t ings au t omat ically or e nter the networ k settings.[...]

42 4. E nter the date an d time se t tings. S elect to synchro n ize the s er ver time w ith an Internet ti m e serve r. To en t er a domai n name for the NTP ser ver, make s ure the DNS server ha s been correctly set up. 5. Sel ect the dis k co nfigurat ion. Click ‘D isk Infor mation’ to view the hard d i sk dr iv e details. No t e tha t all t[...]

43 6. Configure t he I P camera settings. I f no IP came ras have been set, t ry t o searc h f or the cameras o n the l ocal n etwork. a. The came r as fo und will be s h own. Select the I P camera s and c lick ‘Add’ to add the channels.[...]

44 b. To manua l ly add a n IP ca mera or ed i t the camera settings, click . c. Enter the came ra settings. C l ick ‘Tes t’ t o test t h e conn ection. Click ‘R emove’ to delete th e camera.[...]

45 d. To edit the re cording set tings, cl ick n ext to ‘Re cording S ettings’. Define the recording settings and c l ick ‘OK’. Digital Wa t ermark ing: Enable this opt i on to add digital w atermar ks to the video f iles recorded t o the NVR. Use the Water mark Pro of utility to ver i fy if the video files wer e malicio usly modi f ied. Fo[...]

46 7. Verify the set tings an d click ‘N ext’ t o in itialize t he ser ver. 8. Af ter the sys t em has been i nitia lized, the NVR is rea dy for use. Click ‘Start Mo nitoring’ to enter t he mon itoring scree n.[...]

47 3.2 S ystem Configuration To manage the system set tings such as administr ator password , network and t ime sett ings, click on the mo nitoring screen. No te that this but ton (opt i on) w ill be s hown for administra t or a cc ess on l y. Select the l a nguage an d click the icons to co nfigure the set t ings.[...]

48 Icon Descript ion Perform q uick co nfigura t io n of the s ystem. Change t he adm i nistrator password to logi n loca l displa y. Change t he netwo rk se ttin g s. Change t he date and t i me se t tings. Configure the d isk vo l ume a nd initia l ize the hard disks. Configure the IP ca mera se t tings.[...]

49 3.3 Monitoring Upon suc cessf u l login, t he mo n itori ng scre en wi ll be show n. Monitor t he IP ca m eras, change the displa y mode, e nable or d i sable ma nual record i ng, control the PTZ cameras, and so o n . View video image a nd IP cam era info Camer a list Select m onitorin g mo de PTZ camera c on trol pan el[...]

50 Icon Descript ion Monitor: Enter the monitor ing page. Playback: Enter the p l ayba c k pag e. Configura t io n: Enter the s yste m co n figura tion page ; allow s admi n access only. Options: Configure t he even t notificatio n settings, v ideo window di splay settings, screen reso l ution, e t c. Hide lef t panel: Hide the panel o n the l eft [...]

51 Event n otificatio n: When the alarm reco rding is enab led a nd an eve nt is d ete ct ed, this icon will be shown. Click this ico n to view the alert deta i ls . The alert so u nd ca n b e t urned o n or off. To clea r all t he logs, click ‘Clear All ’.[...]

52 PTZ Co ntrol Pa nel The term ‘PT Z ’ stands for ‘Pa n/Til t /Zoom’. If the I P camera s uppor t s PTZ, use th e control panel on the N VR to adj u st the view i ng ange l of t he IP c ame ra. These funct i ons are available depe nding o n the ca mera model s. Please con sult the c am era's doc u men t ation for det a ils . Note that[...]

53 Display Mode The NVR su ppor t s var i ous dis play modes for mo n itori ng. Click t he corr ect icon to sw itch the displa y mode. Icon Descript ion Full scree n Single-c h anne l mode 4-channe l mode 6-channe l mode 8-channe l mode 9-channe l mode 10-cha nnel mode 12-cha nnel mode Select the d i splay page number Sequentia l mode. This m ode c[...]

54 Live Vi ew Scree n Upon suc cessf u l config u ra tion of th e IP cam eras, enter t h e mo nitoring screen to vi ew the live video fr om the ca meras. If the camera supports pan and t ilt f unc tions, clic k the c h anne l on the scree n and adjus t the viewing angle with a mouse. If zoomi ng is s u p ported, scroll t h e mo use w h eel t o zoom[...]

55 Camera Stat us The came r a stat u s is i ndica t ed by t he ico n s sho wn be low: Icon Camera Stat us Scheduled or continuous reco r ding i s in proce ss This IP ca mera suppor ts aud io funct ion This IP ca mera suppor ts PTZ funct ion Manua l recordi ng is enab l ed The record i ng t riggered b y advanced even t man ageme nt (‘Camera Setti[...]

56 Connecti on Mess age When the N VR f a ils to displa y the v i deo of a n IP camera, a me ssage w ill be s h own in the channel w i ndow t o ind i cate the status. Message Descript ion Connect i ng If the IP camera i s locat ed on remo te netwo rk o r the Inter n et, i t may take some time to estab lish the con n ectio n to th e came ra. Disconn[...]

57 Options To config u re ad vanced m on itor se ttings, c lick . The fol lowing opt i ons are provided under th e ‘Genera l’ tab.  Event Not i fication: Wh en t h is option i s e nabled and a n eve nt is triggered, the a lert ico n will be show n o n the monitori n g c hannel inst a ntly. Click the icon to view t he alert details.  Displ[...]

58 The fol lowing opt i ons are provided under th e ‘Vi deo’ tab.  Highlight the video window when an eve nt is triggered: The v ideo w in dow wil l flash i f an event is triggered .  Display u nau thorized chan nels: Sele ct th is optio n to s how the channel s tha t the u ser does no t have a c cess r i g ht to mon i tor.  Display u [...]

59 The NVR de t ects the reso lution set t ings su pport ed by t he connect ed mo n itor a n d sel ec ts the mos t appropr iate s etting a utomat ically. To cha nge the sc reen re s ol ution, cl ick ‘Settings’ u n de r the ‘ S creen’ tab. After configuri ng the resolutio n se t tings, the mon itoring screen w i ll be s h own. If the mo n it[...]

60 3.4 Video Playback The v ideos o n the NVR can b e pl a y ed by the local display. To use this f eature, clic k on the m on itoring scree n. Most o f the ic on s on the playback scree n are t he same as t hose on the mo n itoring s creen. Please ref er to Chapter 3.2 for t he ico n descr i ption. Note: The pl a yback acce ss right to the IP came[...]

61 Playback Setting s: Play, pa u se, stop, rever se p lay a v ideo file, o r select t o play t he pre vi o us or ne xt file. When pla y ing a video, use the scroll ba r to adj ust the p layback speed or cl i ck the digita l zoom i co n t o zoom in or zo om o u t the v ideo. Right c lick the IP ca mera channel a nd select t he follow i ng op tions:[...]

62 3.5 Video Conversion & Export The NVR su ppor t s conv erting the v i deo files to AVI forma t and sa ving the fi l es to a n externa l USB s t orage de vice. Note:  To use this feature, connect a US B storage devi ce t o the fron t USB port of the NVR and make sur e the dev i ce has bee n correc tly forma t ted.  The acce s s rig h t [...]

63 2. Sel ect the IP ca mera and the record in g type. 3. Specify the sta rt and en d time of t he v ideo fi les. 4. E nter the file name of the video fi le. 5. Cli ck ‘OK’ to co nvert the v ideo files to a n AVI f ile and save them to the externa l USB storage d evice.[...]

64 15.Use t he NVR b y Web -based In te rface Use M i crosof t Int ernet Explorer to mo nitor the IP cameras a n d manag e the function s of t he NVR. Important Notice: Before us ing the NVR, inst a ll the har d disks in t he server co rrectly a nd finish t he disk formatting an d config u ra tion . Othe rwise, t he s erver wi l l not f unction pro[...]

65 2. Enter the u ser n ame and password to logi n the NVR. Default us er nam e: admin Default pa ssword: admin 3. To view t he live video by Internet Explorer, inst al l the A ctiveX add-on.[...]

66 4.2 Monitoring P age Upon suc cessf u l login, t he mo n itori ng page w ill be show n . Select the disp l ay languag e. Start to co nfigure the syste m settings an d use t h e mo nitoring and record ing funct ions of the server. View monitoring channel and details PTZ control panel Syste m firmware Adjust display mode Serv er name[...]

67 Icon Descript ion Multi d isplay mode: The NVR s uppor t s m u lti-disp lay mode. (This function ca n only be used whe n t he compu t er or th e hos t is connec ted to multiple mo nitors.) Multi-serv er monitori ng: Up to 1 28 chan n els fro m multiple QN AP NVR ser vers can be monitored. Select lang uage: Select the d i splay l a nguage. E-map:[...]

68 Login IP camera homep age : Select a channel and click this butto n to go t o t he h om epage o f the selec t ed IP ca mera. Event n otificatio n: When the a l arm recording is en ab l ed a nd an eve nt is d et e cted, this ico n will be show n. Click th is ico n to view the alert details. Digita l zoom: Select a c h a nnel and click th i s butt[...]

69 Note: 1. Enabling or disabling the m a n ual reco rding fea ture will no t affec t the sc h edu l ed or alarm record ing. 2. By defau lt, the snap shots are sa ved in ‘My Do cuments’ o r ‘D ocumen t s’> ‘ S nap shots’ on Windo ws. 3. If the s napshot time is incon sistent with t h e a ctual time that th e s n apsho t i s taken, it[...]

70 Right cl ick the mo nitor ing chan nel o n the l ive vi ew page. The fo llowing f u nct ions are available depe nding o n the IP camera mode l. a. Connect to camera homepage. b. C amera set t ing: E n ter the config u ra tion page of the IP came ra. c. PTZ: Pa n/Tilt/Zoom camera co ntr o l . d. P reset: Se lect t he prese t position s of the PT [...]

71 To config u re o t her mo n itor i ng opt i ons, rig h t c lick a c h a nnel and select ‘P ropertie s’. Streaming:  Always s tream f rom th e server: Select thi s optio n to stream t h e aud i o and video da ta from the NVR. I f the comp uter can not connec t to the IP ca meras, select t his optio n to allow the N VR t o s tream t he dat [...]

72 Display Mode:  Fit i mage to wi ndow: Select this op t ion t o fit an image to the browser w i ndow. S pecify to keep t he aspec t rat i o or n ot whe n resiz ing an image.  Display image in original si ze : Se l ect this option to d isplay a n image in its or iginal size if it is sma l ler t han the b rows er w indow. Specify also how a n[...]

73 Video Resoluti on: Specify to adj u st the resoluti on automa tically or use a fixed reso lution. To adjus t the reso luti o n auto matically, t he NVR will selec t t he resol ution se t ting* w hich best f its t he s ize of the IE browser window. Note t hat ‘S tream from network ca mera’ wil l not be ava i lable i f the IP camera does not s[...]

74[...]

75 4.2.1 Live Vid eo Window The l ive videos of the I P ca m era s config u red on the NVR are s hown o n the moni toring page. Click t he ch a nnel w i ndo w t o use the features sup ported by the IP came ra, e.g. dig ital zoo m or pan/ tilt/zoo m.[...]

76 Camera Stat us The came r a stat u s is i ndica t ed by t he ico n s sho wn below: Icon Camera Statu s Scheduled or continuous reco rding is in proce ss This IP ca mera suppor ts aud io funct ion This IP ca mera suppor ts PT fu n ctio n Manua l recordi ng is enab l ed The record i ng t riggered b y advanced even t mana gement (‘Camera Settings[...]

77 4.2.2 Display Mode The NVR su ppor t s differe nt display modes for v iewing the mon i tori n g cha n nels. 4.2.3 PTZ Came r a Contr ol Panel The term ‘PTZ’ stands for ‘ Pan/ Tilt/Zoo m’. If an I P camera sup ports t h e PTZ fea ture, use the control pan el on t he NVR to adj ust t he viewi ng angel of the IP camera. These functio ns are[...]

78 4.2.4 Multi-serv er M onitoring Follow the steps b el ow t o use the multi-se rver monitoring fea tu re of the NVR. 1. Cli ck ‘S erver Li st ’ on the mo n itoring pag e. a. Click ‘Auto Detect’ t o sear c h for the NVR on the L A N and add the server t o the server list. b. C lick ‘Add’ to add the NVR t o the s erver list . 2. U p to [...]

79 4.2.5 Monitor Setti ngs To config u re ad vanced m on itor se ttings, c lick . The fol lowing opt i ons are provided under th e ‘Genera l ’ tab.  Event Not i fication: Wh en t h is option i s e nabled a nd an eve nt is triggered, the a lert ico n will be shown on t he moni t oring chan n el i nsta ntly. Click the icon to view the aler t d[...]

80 The fol lowing opt i ons are provided under th e ‘Vi deo’ tab. Video Stre aming  Stream from t he serve r: If th e IP cam era cannot be connec t ed fro m t he compu ter, select t his option an d the video w ill be strea m ed from t h e N VR. This opt i on do es not require ex tr a por t map ping co n figura tion; but m ay influence t he p[...]

81[...]

82 The fol lowing opt i ons are provided under th e ‘Sn apshot’ tab. Snapshot: Speci fy the l ocation whe re the s n apsho ts are sa ved and the image for mat (JPEG or BMP) . Show time stamp and c amera name: Show the timestamp and t he camera n a me on the snapshot. Save the s napshot as i t is displ ayed: Select th is optio n to sav e the sna[...]

83 4.2.6 Auto Crui sing The au to cruisi ng featur e of the NVR is used t o co n figure t h e PTZ c ame ras to cr uise accordi ng to the prese t posi tions a nd the s taying t ime set for each prese t pos ition. To use the auto cruising feature, fol low the step s below. 1. On the monitoring page of the NVR, click t o go to the c o n figura tion pa[...]

84 4. Cli ck t he nu m ber b utto ns to view t he pre s et po sitions of th e PTZ ca mera. When this button is cl icked, the n ame of the corr espondi ng preset po sition is s hown on the ‘Pres et Name’ dro p-dow n me nu.[...]

85 5. Add: To add a s etting for a u to cr u ising, se l ect the ‘Prese t Nam e’ from the dro p-dow n menu a nd enter the stay ing time ( interval, in se conds). Click ‘ A dd’. 6. Update: To cha n ge a sett ing on the list, highlig h t the selectio n . Selec t anothe r prese t position fro m t he drop- down menu and/o r cha nge the sta ying[...]

86 8. Af ter configuring the a uto cruisi n g settings, select t he opt i on ‘Enab le auto cru i sing’ a nd click ‘OK’ . The NVR will s t art au to cru ising acco rding to t he settings. Note:  The defa u lt stay ing time (inter val ) o f the pre set po sition is 5 seconds. Ent er 5 – 999 seconds for this set ting.  The syste m supp[...]

87 4.3 E-map The E-map feat ure of t he NVR i s prov ided to for users to up load e lectronic maps to the system to indica t e t he location s of the IP ca meras. Users can drag and d rop the came ra icons* to t he E- map a nd enab l e eve n t ale rt to re ceive insta n t no t ificatio n w hen an ev ent occurs to the IP camera. *The ca mera ico ns [...]

88 An E-map e xample is show n below. The NVR pro vides a de f ault E -map. A dd or r emov e the E-maps whenever n ecessar y. Note: Log in as an adm inistra t or to edi t and view the E -map. E-map Tree me n u of E -map s and IP cam eras Enable/D i sab le E-map edi t mode Enable/D i sab le event alert on E-map[...]

89 4.3.1 Icons and Descripti on Icon Descript ion Enable E- map edit mode. E-map ed i t mode i n use. Click th is icon t o d isabl e the edit mode. Add a map . Edit the n ame o f a map . Remove a map or a ca m era icon. Event alert not in u se. Click t his icon to enab l e even t a l ert on the E-map. Event a l ert in use. When an eve n t occ ur s [...]

90 4.3.2 Add a Map S et o r an E-map To add a m ap se t or an E-map to indica te the lo cations of the IP camera s, click to enable Edit mode. A list of IP cameras co n figured o n the NVR w i ll b e shown on the left. Click ‘De fault’ and then t o add a n E-map.[...]

91 Enter the m ap name an d selec t the fi l e. The E- map must b e in JPEG format . C l ick ‘OK’. The E-map will be shown.[...]

92 To add one o r multiple E-maps, e.g. o ffice1 and offic e 2, un der an E-map, e.g . fl oo r1, click the E- map icon of floo r1 a nd then click to add the E-maps one b y on e. The i con of floor1 w ill be cha nged to when more than o n e E -map is added. To add a nother E-map o f the sa me level of f l oor1, se l ect ‘De fault’ and add th e E[...]

93 4.3.3 Edit a Map Name To edi t the name of a n E- map, select the E -map and clic k . Enter the new name and click ‘OK’ . To cha n ge th e picture of th e E-map, delete the E -map a nd add t h e new file. 4.3.4 Delete a M ap Set or a n E-map To delete a n E-map, select t h e map and cl ick . To de lete a set of maps unde r the sa me level, s[...]

94 4.3.5 Indicate I P Cam eras on an E -map After up loading t h e E-maps, dra g and dro p th e IP cam era ic o n s to t h e E-map(s) to indicate the ca mera locat i on. The camera n a me w ill appear u nder the E -ma p o n the top l eft column. When a n icon of a fi xed body or fix ed do m e IP came ra i s dropped t o the E-map, rig h t c lick the[...]

95 To save the cha n ges made t o the E-maps, click to exi t the Edit mo de. When clic king a n E-map or a n IP ca m era o n the left, the E-map or t h e E- m ap wit h the camera ico n w i ll be s h own o n the right i mmedia tely . The selec t ed came ra icon wi l l be highlig hted wit h a blue bra cket . When double clicking a camera icon o n a n[...]

96 4.3.6 Enable/Di sable Eve nt Alert To enab le eve nt alert o n an E-map, c l ick .[...]

97 When an event occurs t o an IP camera o n th e E-map, the came ra icon w i ll fl a sh an d indicat e the even t type. The E-map wi t h the IP ca mera on wh ich an e vent is trigger ed wil l be shown i mmediat ely*. Dou ble clic k the ca mera/aler t icon a nd the monitor screen will switch to d i splay the alert ca mera c hannel in sin gl e-chan [...]

98 The event type occur red to an I P camera ca n b e identified by the camera icon on an E-map. Icon Descript ion A movi ng object ha s been det ected The alar m inpu t 1 of the IP cam era has been triggered The alar m inpu t 2 of the IP cam era has been triggered The alar m inpu t 3 of the IP cam era has been triggered An uniden t ified ev ent ha[...]

99 16.P lay Vide o File s The record i ng f i les on the NVR can be played by the web-ba sed Vio Stor Playe r or QN AP VioStor P l ayer u tility over LAN o r W AN. The first t ime yo u conn ect to the playba ck interface of the NVR b y an IE browser, insta l l th e Act iveX plug i n. The VioStor Player uti l ity can be insta l led f rom t h e prod [...]

100 5.1 Us e Web-based Vio S tor Player 1. Click the playback butto n on t he m on itoring page or th e admi n istrat i on interfa ce . 2. The web-ba sed Vi oS t or Player will be shown. U se this p rogram t o search and p l ay t he video fi les on th e NVR ser vers. To ret u rn to the monitor ing page, clic k . To enter the s ystem adm i nistrat i[...]

101 The ico ns and d escrip t ion of the VioStor P l ayer a re described be low. Icons Descript ion Configure the options such as playing mode, sna psh ot set tings, and digi tal wate rmark Single-v i ew mode 4-view mode 9-view mode 16-view mo de Full scree n Take a snap sh o t of t h e video Conver t the v ideo files o n the NVR to AVI files[...]

102 Audio (opt i ona l): Turn o n /off the aud i o s upport Digital zo om: Enable/d isable d igital zoo m Search r ecording f iles by IVA Add file(s) t o th e playlis t Remove selected f i le(s) from t h e play l ist / Play/pa u se a v i deo file Stop Reverse pla y Previo us file Next file Last frame Next fram e Play the v i deo a t 1/1 6x, 1/8x, 1[...]

103 5.1.1 Play Vid e o Fil e s from N VR Follow the steps b el ow t o pla y the v ideo fi les on t he re mote NVR servers by t he V ioStor Player. 1. Cli ck ‘Pla y by Time’ .[...]

104 2. Th e fol lowing d ialog will be s hown. To add more NVR servers for playbac k, click ‘Ed it ’.[...]

105 3. Configure ser v ers: a. Auto Detec t: Au t o-searc h al l the ava il ab le NVR s er vers o n the local netwo rk. b. Add: C onnec t to a n NVR server. Ent e r the IP a ddress, port number, and login informa t ion. c. Mo dify: Mod ify the logi n set tings of a n N V R serv er. d. R emove: De l ete a ma nually adde d NVR ser ver fr om the list.[...]

106 4. Sel ect the data search mode. Date and t ime sea rch (Text entry ) i. Select the N VR server(s) a nd the IP ca mera(s)*. ii. Cli ck the ‘Text entry ’ tab. iii. Sel e ct the reco rding type, th e s t art an d end t im e when the video i s record ed. iv. Click ‘Prev iew’ to previ ew the video. v. Click ‘OK’. * Maxim u m 1 6 IP came[...]

107 Timeline search (Graphic entry ) i. Select the N VR server(s) a nd the IP ca mera(s)*. * Max i mum 16 IP cameras c a n be selected. The IP ca m eras to which you a re denied to access wi l l be show n in grey. ii. Cli ck the ‘Graph i ca l entry’ t ab.[...]

108 iii. Sel e ct the reco rding type. iv. Specify the time range w hen the f iles are record ed for each IP cam era. The green cells indicate regular recording file s a nd th e r ed cells indicate alarm recording f i les. Click ‘App ly the se lected time p eri od to all t he IP came ras’ to apply t he tim e selection to a ll the IP ca meras. v[...]

109 Event e ntry i. Select the N VR server(s) a nd the IP ca mera(s)*. * Max i mum 16 IP cameras c a n be selected. The IP ca m eras to which you a re denied to access wi l l be show n in grey.[...]

110 ii. Cli ck the ‘Even t entry’ t ab. iii. Sel e ct the eve nt type.[...]

111 iv. Specify t he time range w hen the files are reco rded . v. Specify the numbe r of mi nutes ( 1 -30) t o p lay the video record ed before a n d after the even t . vi. Event sear ch . Use this functio n to sear ch for all the e vents occurred on the IP cameras. Refer t o the event deta ils to sea rch fo r the reco rding da t a.  Search all[...]

112 vii . The eve nts w ill be sho wn. Click ‘OK’ .[...]

113 5. Th e VioStor Playe r w ill display th e 1, 4, 9, or 16- vi ew wi n dow accordi n g to the n u mber of IP camera s specified for vid eo search. C lick the w in dow o ne by one to view the search r esul ts. A b lank play list mea ns no fi les were fo und on th e selected IP camera. Note: The regular re cordings are show n in whi te and the ala[...]

114 6. To con t rol a ll the p layback windo ws a t the sa me t ime, click to e n able ‘Control All Views’. When ‘Con t rol A l l Views’ i s enab led, the playba ck op ti o n s (play, pa use, s top, previous/ n ext frame, previou s/next f i le, speed adjustme nt ) w ill be app l ied to all the playback wi n dows.[...]

115 5.1.2 Play Vid e o Fil e s from L oc al PC Follow the steps b el ow t o pla y the v ideo fi les on a local PC by the VioStor Player. 1. Click ‘Add files’ .[...]

116 2. Browse a n d sele c t the vi deo files fro m the comp u ter.[...]

117 3. The playl i st will be sh ow n. Click ‘Play’ to play the videos.[...]

118 4. To pl ay the video files f ro m the PC i n multiple w indows by t he VioStor Player, clic k the 4, 9, or 16-view i co n. Click the p layback windo w and browse for the video files o n e by one.[...]

119 5. To control a l l the playba ck window s at the same time, click to enab le ‘Co ntrol All Views’.[...]

120 5.1.3 Multi-vi ew Playb ack The m ulti-view pla yback featu re suppor t p l aying the video files of multiple IP cam eras simulta neously. View the vi deos of maximum 16 IP cameras at the same time o r se lect to divide th e video of o ne IP camera into m u ltiple t i me per i ods ( 1 6) and pl a y them i n a multi-view w in dow. Divid e the se[...]

121 2. Sel ect only o n e IP ca mera. Th e IP cameras to whi ch y ou a re den i ed to acc ess will be shown i n grey. 3. Cli ck ‘Te xt entry’ or ‘ Graphical en t ry’. 4. E nter the searc h cri teria a nd select the option ‘D ivide the se l ected time per iod equally into all t h e playbac k windows to play’. 5. Cli ck ‘OK’ .[...]

1 22 6. Th e vid eo files w ill be divided even l y by 16 wi n d ows.[...]

123 7. To control al l the pla yback window s a t the sa m e time, cl ick t o enab l e ‘Con trol Al l Views’. When ‘Con t rol A l l Views’ i s enab led, the playba ck op ti o n s (play, pa use, s top, previous/ n ext frame, previou s/next f i le, speed adjustme nt ) w ill be app l ied to all the playback wi n dows.[...]

124 Play the video files o f mult iple IP came ras Follow the steps b elow to p l ay the video files o f multiple IP cameras by the VioStor Player. 1. Cli ck ‘Playback by Ti m e’.[...]

125 2. Sel ect m u ltiple IP cameras (maximum 16). The IP ca meras t o which you are denied to access wi l l be show n in grey. 3. E nter the searc h cri teria i n the ‘Tex t en t ry’, ‘ G ra phical en try’ or ‘E v e nt Entry’. Click ‘OK’.[...]

126 4. Th e VioStor Playe r w ill display th e 1, 4, 9, or 16- vi ew wi n dow accordi n g to the n u mber of IP camera s specified for vid eo search. C lick t he window o ne by one to view the search r esul ts. A b lank play list mea ns no fi les were fo und on th e selected IP camera.[...]

127 5. To control al l the pla yback window s a t the sa m e time, cl ick t o enab l e ‘Con trol Al l Views’. When ‘Con t rol A l l Views’ i s enab led, the playba ck op ti o n s (play, pa use, s top, previous/ n ext frame, previou s/next f i le, speed adjustme nt ) w ill be app l ied to all the playback wi n dows.[...]

128 5.1.4 Intelligent Video Analy tics ( IVA) The NVR s uppor t s inte lligen t video a n alyt ics for video da ta searc h. The fol lowing fea tures are su ppor ted:  Motion dete ction: Detect s the moveme nt of the objects in the video.  Foreign ob ject: Det ects new obj ect in the video.  Missing o bject: Detects m i ssi n g objec t in t[...]

129 2. W hen t he video files are show n on the playlis t, click and s pecify the IVA setting s for video sea rch.[...]

130 3. Sel ect the dete ction mode: motion detect ion, for eign object, m is sing object, o ut of focus, or camera o ccl usion. M ultiple o ptions ca n be se lected. 4. Adjust the se n sitiv ity for ob ject det ection. 5. Adjust the tim e inter v al for de tecting the foreign obj ect s and missing obj ects. If a foreign obj ect appears or a missing[...]

131 6. Define the dete ction zone. Mo u se over t h e edge of t he red zone and use the mo use to define t h e detec tion zo n e. C lick ‘Sele ct all’ to hi ghlight t h e en tire area.[...]

132 7. Define the object size f or detection. Use t h e m ouse to drag the ye l low zone to de fine the minim um object s i ze for de t ectio n .  Ignore objects wi th widt h or he i ght les s tha n this se t ti ng: Enable this opt i on to ignore al l the obj ects sma ller t han the yellow zo ne 8. E nable/D isable other opt ions for video searc[...]

133 9. Cli ck ‘S earch’ to sta rt searching the vid eo by IV A . The res ults w i ll be s h own.[...]

134 Other op tions:  D ouble cl i ck a n e n try on t he sear ch result d i alog t o pl ay the vi deo. The p layer will pla y the video s t ar ting from 1 5 se conds before the e vent to 15 s econds af t er the eve n t.  Righ t click an entry on the search res ult dialog to export the v ideo (AVI forma t ) and save it on the computer. The exp[...]

135 5.1.5 Convert N VR Vide os to an A VI Fil e To convert t he vi d eo files on the NVR to an AVI file and ex por t the f ile to the l oca l PC by the VioStor P l ayer, follow t he steps be low. Note: Th e playbac k access rig ht to t h e IP ca meras is req uired to use this fea ture. 1. Cli ck ‘Convert to AVI fi le’.[...]

136 2. If no NVR server s o r IP camera s are show n, click ‘Edit’ to add an NVR server man u ally.[...]

137 3. Sel ect an NVR server and a n IP ca mera. Th e IP cameras to which y ou ar e denied to access wi l l be show n in grey. 4. Search the v ideo fi les by ‘T ext e ntry’. Sele c t th e r ecord i ng t ype. Note: Video searc h by ‘ Graphic e n try’ a n d ‘Eve nt entry’ is not avai l ab le for the video conversio n feat u re. 5. Specify[...]

138 7. Cli ck ‘OK’ . Enter the f i le na me and s pec ify the l ocation wh ere the file is saved to. 8. All the video f i les w h ich me et t he searc h criter i a will be co nv erted t o a n AV I file.[...]

139 5.2 D igital Wa termarking The NVR s uppor t s dig i tal wa t ermark i ng to p rotect the v i deos a n d snap sh o t s from unauthor i zed modifi cation. D igital wat erm a r ks can be adde d on the expo rted v ideos and snapshots by the VioStor P l ayer. The wa termar k ca nn o t be remo v ed and is only visible to the Wate rmark Pro of softwa[...]

140 Select to add di g ital wa t ermark in the expo rt ed snapshot or v i deo. Click ‘Convert to AVI fi le’ (refer to C hapter 5.1. 5). Digital wa t erma rks wi ll be added to the expo rt ed v i deo f iles a nd snap s hots .[...]

141 5.2.2 Watermark P roof The Water mark Pro of utility is i nstalled a utomat ically a long with the Vi o S tor Playe r. From the Windo ws Star t me n u, se l ect ‘A ll Program s’ > ‘QN AP’ > ‘V i oStor Pla yer’ to locate ‘Watermar k Proo f ’. Run Water m ark Proof. The fol l owing w indow w ill be sho wn. Click t o brow se [...]

142 Click t o che ck the files and view t he p r oo f result . When ‘Stop w h en w aterma rk error is d etected’ is selected, the che cking process will stop i f a failed file is de t ected. Otherw i se the program will chec k all t he files sel ected. If a video file has bee n mo dified, or is not exported with digi tal watermark, or not an NV[...]

143 5.3 Access th e Reco rding Data The record i ng data on the N V R ca n be acc es sed by the f ol lowing se rvices:  Microsof t Netwo rk ing ( SMB/C IFS)  Web Fi le Manager ( HTTP)  FTP Server (FTP) Note:  To access the vi d eo files by t hese protoco ls, enter t he user n ame and passwo rd with the administra t or a cc ess r i ght. [...]

144 5.3.1 Microso ft Networki ng ( SMB/CIF S) Access th e video files by the S MB/CIF S p rotocol o n Window s OS.  On the web-b ased playbac k interface, click ‘SMB ’. OR  Run NVR _I P fro m t he Windows Start men u . Fo r examp le, if t he NVR I P is 10.11.1 9.27, e n ter 1 0.11.1 9 .27. 5.3.2 Web Fi le Manager (HT T P) To acce ss [...]

145 5.3.3 FTP Server (F TP) Access th e reco rding da t a by FTP:  On the web-b ased playbac k interface, click ‘FTP’ . OR  In Windows I nter net Explorer, enter ftp:// userna m e:passwo rd@ NVRIP. For examp l e, enter ftp://ad min:admi n @17 2 .17.2 6.154 if the NVR IP is 172. 1 7.26.1 54.[...]

146 17.Sys tem Ad ministra tion To enter the sys t em co nf igura t ion page of the N VR, l og i n the m on itoring page as an administra t or a n d cl ick .[...]

147 Upon suc cessf u l login, t he mo n itori ng cha nnels, conn ect i on and rec ord ing status, a n d t h e network ba ndwidth of t he NVR will be shown on the ‘Advanc ed Mode’ page. View the s ett ings by ‘Trad itional Mode’ .[...]

148 If the NVR is has not b een con f igur ed yet, t he Q uick Config u ra tion page will be shown. Follow the instr u ctions to finish the se tup. The func tions o f the bu ttons o n the co nfiguration page are described below: Return to the monitor i ng page Playback t h e vi deos View the o n-line help Logo u t the NVR[...]

149 6.1 Q uick Configuration Follow the ins tructions t o con f igure the NVR. Note: A ll the chang es will be ef fective o n ly a fter cl icking ‘Star t instal l ation’ i n the l ast st ep.[...]

150 1. Enter the s erver n ame. The s erver n ame supports up to 14 chara cters which ma y include alphabe t s (A–Z a nd a– z), n umber s ( 0–9), and dash (- ). Space a n d period (.) are no t allowed. 2. Change t he adm i nistrator password or selec t to u se the de fault passw ord (adm in).[...]

151 3. Enter the da t e, tim e, a n d t i me zone of the serve r. 4. Enter the I P addr ess , subne t mask, a n d d efault gat eway of the server.[...]

152 5. Select the disk configuration. All t he disk data w i ll be clear ed un less ‘Do not to set the disk con figura tion’ is se lected.[...]

153 6. Initialize the IP ca mera sett ings. Select the camera bra n d and model. Ent er th e n ame and IP add ress of th e camera, and the user name a nd pas sword. Enab le or disab le the record i ng f u nction o n ea ch chan n el, test the co nne ction to t he IP cameras a nd then cl ick ‘ Save’ to ap p ly the cha n ges. Click ‘ Search’ t[...]

154 7. Click ‘Star t Insta ll atio n ’ to ap ply the change s a nd initialize the syst em.[...]

155 8. Click ‘Star t Mon itoring’ to view the l ive video from t he IP camera s or cl ick ‘Close’ t o return to the sys t em adm inistratio n home pag e.[...]

156 6.2 S ystem Settings Configure the basic syste m se ttin gs i ncl uding t he ser ver na m e, the date & time, and view the syste m set tings. 6.2.1 Server Name Enter the name of the NVR. T he server name supports up to 14 ch ara c ters which can on ly contain alp h abe t s (A – Z and a – z), numbers ( 0–9), and da sh (-).[...]

157 6.2.2 Date & Time Set the da t e, t i me, and time zone. If the set tings are incorre ct , the fo llowing problems may occur:  Incorrec t time d i splay o n the video f i les.  Incorrec t time d i splay o n the even t logs. Synchroniz e with an Int ernet tim e server a utomatically Enable t h is opt ion to update t he date an d time o[...]

158 6.2.3 View System Settings View the s ystem setti n gs su ch as the server n a me on th i s page.[...]

159 6.3 Network S ettings Configure the W A N a n d LAN setting s, DDNS service, f ile servi ce, host a ccess co ntrol, protocol manag ement and view the net work sett ings in t his sect ion. 6.3.1 TCP/IP Con figuration Select one of the follow ing op t ions t o config u re t he TCP/IP s ettings of the NVR.  Obtain IP add ress settings a u tomat[...]

160 If the NVR supports two L AN por ts, select to use failover, load ba l anci ng, or sta n dalo n e settings. To use these features, make sure both LAN ports are co nnected to the ne twork.[...]

161 Configurati on of Netw or k I nterfaces  Failov er (Default setti ngs for dual L AN N VR models) Failover re f ers to the capabi lity of sw i tchin g ove r the ne twork tra nsfer port t o the redundan t port automatica lly when the primar y o ne f ails d u e to hardware or connec tion error to avoid ne t work discon n ectio n . When th e pri[...]

162  Load bal ancing Loa d balancing enab l es the n e twork reso urces to spread betw een two or mor e network interfaces to op t imize t he ne twork tra n sfer a nd enhance the system pe rforma nce. It operates on laye r 3 protoco l (IP, NCP IPX) o nly. Multicas t/broadcas t and o th er non-ro utable pro t ocol s such as NetBE U I ca n onl y b[...]

163  Standalon e Assign di fferent I P set t ings fo r each network port. The NVR ca n b e accessed by differe nt workgro ups on two d i ffere n t subn ets. W hen load ba lancing is enab led, failover does no t w ork. The DHCP serv e r can only be enabled f or t he pr imary networ k port (LAN 1).[...]

164 Network T ransfer Rate Select a uto-negotia t ion (default), 1000 Mbps, or 100 Mbps. It is recom mended to use the default se t ting t hat the server will determ ine the ne t work s peed a utomatically. Obtain IP ad dr ess set tings autom atically via D HCP If the network s u pport s DHCP, select this op tion to allow the NVR t o retrieve a n I[...]

165 6.3.2 DDNS (Dy namic D omain Nam e ) S ervice The DDN S serv i ce enab l es t he users t o co n nect to the N VR by the domain n ame d irectly. There is no need t o m emor ize the lengthy IP ad dress of t he ser v er. To enable the DDN S service, registe r a DDNS acco u nt fro m a DD NS provider. Please re f er to Appendix A for details. The NV[...]

166 6.3.3 File Servi ces Enable t h e SMB/CI FS file serv ice, W eb File M anag er, and FTP serv i ce to a ccess the v i deo files. These s ettings are enabled b y de fault. If the NVR is in stalled behind t h e ro uter, enab le F TP po rt mapp in g to al l ow the users from the exter n al netwo rk to connect to t he NVR vi a FTP (plea se refer to [...]

167 6.3.4 Host Acc ess Cont rol Specify th e connect i ons to b e allowed or d enied to connec t to the N V R. C hoose o n e of the following op tions to restr i ct the access f ro m a n e two rk or a n IP addr ess (host) to the server: 1. Allow al l connect ions (De fault setti ng) Allow the c on nection f rom a ll the hos t s to t he se rver. 2. [...]

168 6.3.5 Protocol Management To connect to the NVR by a specific H TTP port n umber, enable the option ‘Speci f y HT TP por t number’ a n d en t er t he port number. The de f ault se t ting i s 80. RTP (Rea l -time Trans fer Pro tocol) i s a sta n dard ized packet forma t for de liv er ing rea l-time audio and vi deo data o f the IP camera s o[...]

169 6.3.6 View Net work Set tings View the c urren t netwo rk set tings a nd the statu s of the NVR in this sectio n.[...]

170 6.4 D evice Configuration Configure the SA TA disk, R AID manag ement too l , USB disk, a nd the UPS s ettings in this section. 6.4.1 SATA Disk This page shows the model, s ize and current status of the hard disk drive(s) installed o n the NVR. Other options includ e for matting the hard dis ks and viewing t h e s t atus, a n d scanning the har[...]

171 Click the icons o n the ‘S A TA D i sk’ pa ge to forma t the hard d isk drive(s). Disk Config urati o n Applied NVR Mod els Single disk volume All mode ls RAID 1, JB OD (just a b u nch of disks ) 2 -bay models or ab ov e RAID 5, R AI D 6, RAID 5 +ho t spare 4-bay model s or abo ve RAID 6+ho t spa re 5-bay mo dels or abo ve Note: Do N OT t u[...]

172 Single Di sk Volume Each hard d isk drive is used as a standalon e disk. If a disk i s dama ged, all the data will be l ost. JBOD (Ju st a b unch of di s ks ) JBOD is a collec t ion of hard di sk driv es that does not off er a ny RA ID protect ion. The data a re wr i tten to the ph ysical disks sequen tially. The total sto rage ca pacit y equal[...]

173 RAID 5 Di sk V o lume The dat a are striped a cr oss al l t he dr ives in a R AID 5 a rray. The par ity i n for mation i s distribu ted and s tored across eac h dr ive. If a me mber dri v e fai l s, the arra y enters degraded mode. After ins t a lling a new drive to replace t he fa iled one, the data can be reb u il t from ot her me mber dr i v[...]

174 6.4.2 RAID Ma nagement Tool *This f unction is not s uppor ted by the VS-1 0 04L . The RA ID manage ment tool suppor ts capac i ty e xpansion, R A ID migra t ion, or spa re drive configura tion w i th t he original drive d ata rese rved. Expand capa city This func tion enables capac i ty expa nsion of a RA I D config uratio n by replaci ng the [...]

175 Configur e spare d rive This function enab les ad ding or remo ving a spar e drive from a RAID 5 configuration. The options ava i lable a re: - Add a spa re dri ve to a R AI D 5 conf iguration - Remove a spare dr ive from a RAID 5 co n figurat ion For deta iled opera ti o n instr uctions, c lick ‘C omm ent’ on the manage ment interfac e.[...]

176 6.4.3 USB Disk The NVR su ppor t s data ba ckup to t he ex ternal U S B storage devices. Connec t the USB storage d evice to the U S B po rt of t he NVR, w hen the dev i ce i s success fully detected, the details wi l l be sho wn.[...]

177 6.4.4 UPS The NVR s uppor t s UPS (un interrup tible powe r supply). When a n expect ed pow er o utage occurs, the UPS is able to supply the power t o the N VR continuou s ly. Configure the settings to tur n off t he NVR after the A C power fails. If t he power of the UPS is insuffic ient to last for th e t ime sp ecified, the NVR w ill shut d [...]

178 6.5 Us er Management The NVR s uppor t s sec u re u ser acces s righ t mana gement. A user ca n be defined as an administra t or, a system manager, or a genera l us er and given differ ent rights of monitori ng, playback, and sy stem ad m in istration. Note: The NVR suppor t s up to 32 u s ers (i n cludi n g the system d efault user s ). The NV[...]

179 3. u ser The genera l users h a ve only t h e rig hts of mo nit orin g and video playba ck. They hav e no admin istratio n a uthority. P lease re f er to C hapter 6.5. 4 for more details.[...]

180 6.5.1 Create us er User Name The user n ame must be 1 to 3 2 c h arac ters in le n gth. It suppo rts alphabe ts ( A-Z), numbers (0 -9), and u n dersco r es (_). I t is cas e-insensi t ive a nd suppor t s do u ble-by t e character s, such as Chinese, Japanes e, and Kor ea n but can n ot be a pure n umber or conta in the follow ing chara cters: ?[...]

181 6.5.2 Edit User Select a user on the l ist a n d c l ick ‘ Edit’. Change the password; a ssi g n t he rights of system administra tion and camera access to th e u ser. However, t he user n ame cannot be changed. 6.5.3 Delete Us er To delete a user, select the user o n the l ist and cl ick ‘De l ete’. Click ‘OK’ to confirm. Note: The[...]

182 6.5.4 User Access Rights Com paris on The NVR s uppor t s three types of users including system adm inistra t or, s ystem ma nager, and genera l use r. The de f aul t system ad ministr at ors ar e ‘adm i n’ and ‘supervisor’ w ho cannot cha nge one a nother’s password, use r typ e, an d a c cess r i g hts to the I P ca meras. Note 1: T[...]

183 administ rato r system m anage r u ser Rights admin su pervisor Other administ rators sysmgr Other system manage rs User 12. Change the camera access con trol of superv isor No Ye s No No No No 13. Change the camera access con trol of othe r administrat ors No N o Yes No No No 14. Create sysmgr N o No No Default No No 15. Create other syste m m[...]

184 administ rato r system m anage r u ser Rights admin su pervisor Other administ rators sysmgr Other system manage rs User 27. Change the user typ e of normal users Yes Ye s Yes Yes No No 28. Change the camera access contr ol of normal users Yes Ye s Yes Yes Yes No 29. Syste m administrat ion Yes Ye s Yes Yes Yes No 30. Monitoring Yes Ye s Yes No[...]

185 6.6 Camera Settings Configure the IP ca mera, record in g, s ched ul e, al arm, and adva n ced se ttings. 6.6.1 Camera C onfigurat ion Please fol l ow the st eps be low to con f igure the IP cameras. 1. Select a ca mera numbe r. 2. Select the camera bra n d. 3. Select the camera mode l . 4. Enter the c ame ra name. 5. Enter the I P addr ess or [...]

186 Note:  All the setti n gs will n ot ta ke effect until ‘Apply’ i s clicked. When app lying the ch ange s, the record ing operatio n w ill stop for a w hile (ma xi mu m 1 min ute) a nd then res t ar t.  Click ‘Sea rch’ t o sear ch for the IP ca meras on th e local network. Select a cha n nel fo r the IP came ra and click ‘ Add’[...]

187 Note: Th e NVR o nly suppo rts JPEG C G I com mand in terface, b ut does not gua rantee the compat ibility wi th all the IP camera bra n ds.[...]

188 6.6.2 Recording Setting s Select a camera o n t h e list and configure t h e rec ordin g resol uti o n , frame ra t e, and q uality. Enable a udio record ing, man u al record in g, recor ding data reten tion, r eal-time d i g ital waterma rking, a n d au t o s napshot set t ings. Clic k ‘Apply’ t o sav e the se t tings. 1. Video compre ssio[...]

189 8. Real-time d igital watermar king: Enable this optio n to add digi tal water marks t o the video files a s soon a s th ey a re recorded to the N VR. Use the W aterma rk P roof u tility to verify i f the v i deo files were maliciously mod ified. For mo re informa tion of digital waterma rking, refer to Chap t er 5.2. 9. Enable reco rd ing data[...]

190 6.6.3 Schedule Setti ng s Select con t inuous r ecord ing or sc h eduled record ing. The d ef a u lt set ting is con t in uous recording. To se t up a record i ng sc hedule, sele ct a cam era nu mber o n the list. Th en select the date and tim e and click ‘Add’. Click ‘A ppl y’ to save the settings for t he particular IP camera o r cl i[...]

191 6.6.4 Alarm Setting s The NVR p rovides ‘Trad iti ona l Mode’ a n d ‘ A dva nced Mo de’ for al ar m settings. S e lect ‘Traditiona l Mo de’ to use the st andard ala rm se ttings in response to t he al a rm events. To use advan ced eve nt managem ent, se l ect ‘ A dva nced Mo de’. Traditional Mode Select a c h a nnel (IP ca m era[...]

192 Note:  All the setti n gs will be effect i ve after clic king ‘Apply’. W hen apply ing the changes, the current r ecording p rocess wi ll stop for a while (maxi mum 1 mi nute) and the n resta rt.  To avoid b locki n g by the f irewa ll, the IP came ras or t he v ideo server s co n figured for alarm record ing must be l oca t ed o n th[...]

193 Advanced Mod e : The advanced mode consists of t he ev e nt and acti on se ctions. Def ine the action t o take f or each eve n t trigge red on the IP camera s or the video serv ers connec ted to the NVR. To config u re t h e advanc ed event manag ement b y the ‘ Advanced Mo de’, selec t an even t type on the lef t cha nnel list and configur[...]

194 Events: The even t s s uppor ted by the NVR are c l assified as camera e vents ( m ot ion de tection, alarm input, cam era disco nnection), NVR events (re cording failure), a n d ex ternal eve nts (user-def i ned ev ents). Note: The c am era e vents available depend on the f ea t ures suppor ted by the I P cameras or video serve rs. Button Des [...]

195 The N VR suppo rts the fo llowing e vent t ypes. Before s pe cifying the act i on settings, select the even t s to ma n age and co nfigure the setting s. (1) Alarm input This opt i on al lows the NVR to trigger an a ct i on w h en the alarm input o f the IP c a m era or t he video server is tri gg er ed. Selec t ‘Camera event’ fro m the ‘[...]

196 (2) Motion d etection This op tion allow s the NVR t o trigger an action when a moving objec t is dete ct ed by the IP came ra or the v i deo serve r. Select ‘Cam er a eve nt’ fro m the ‘Event L i st’. Locate t he c hannel a n d click ‘Mo tion Detect ion’. Next, cl ick the edit button ( ), enable this optio n , con figure t he se t [...]

197 (4) C onnection f ailure This option a l lows the NVR t o trigger an action wh en the I P camera or the video serve r is disco nnected. Select ‘Camera E ven t’ from t he ‘Ev ent List’. Locate the cha nn el and click ‘Connec t ion Fa ilure’. After th a t, def ine the actio n on the right (d i scus sed in the later sections). (5) Rec [...]

198 (6) Exter nal event (use r-defined event s) To create a s elf-def ined even t o n the NVR, select ‘User-de fined Event’ u nder ‘Extern a l event’ on the ‘Ev ent List’. Then click t he + b u tt on. Enter the even t name, f or examp le, ‘door’ . After creat ing an even t, click the eve nt n a m e a nd def i ne the a c tion on t he[...]

199 Event s chedul e settings : When edi ting an even t (not includ ing cam era dis c onnect i on, N VR eve n ts, and external events), click ‘Se t Sc hedule’ to define when the al arm se t tings w ill be active. To crea te a new sched u le, se l ect ‘New ’ a n d ente r the schedu l e na m e. The sched u le suppor ts max imum 2 5 charac ter[...]

200 Actions: The NVR s uppor t s differe nt actions w h ich can be activa t ed whe n the selected events are triggered o n the IP cam eras or the video ser vers. The ac tions incl ude vid eo record i ng, email a lert, SM S aler t, buzzer, P TZ camera co ntrol, alarm o ut p ut, and log ic output. Button Description Add an ac t ion: After co nfigurin[...]

201[...]

202 (1) Rec ording Select the chan nels ( IP ca mer as o r v ideo s ervers ) wh ich wi l l start re cording w hen a n event oc curs. The f ollow i ng opt i ons are als o a vailable: (i) Enter the t ime (in seco n d s) the re cording shou ld be ex ecuted after the eve nt is triggered. (ii) S tart reco r ding when the e v ent star t s and st op reco [...]

203 (2) C amera co ntrol Configure the P T Z came ra t o adjust to the preset position f or monitor i ng or ac t accordi ng to the HTTP U RL e n tered w hen an eve nt is triggered . Select a prese t position fro m t he drop- down menu or enter t h e H TTP URL . Click ‘Sele ct from the l i st’ to s elect an ac tion set t ing w h ich has been c o[...]

204 (3) Alarm o utpu t Select to a ctivate the a larm device connec ted to the IP camera w hen an e v ent is triggered. T he fol lowing op ti ons ar e available: (i) Enter t he numbe r o f seco nd(s) the a larm device will be active when the even t is triggered. (ii) Activate the a l arm device when the eve nt sta rts and stop t he ala rm devi ce w[...]

205 (4) Emai l To recei ve an insta nt emai l alert when an eve n t is t riggered, enter the SMTP settings . Multiple email ad dresses can be entered as the recip i ents. Snaps h ots o f multipl e channels (IP came ras/video s ervers) can be atta ched to t he alert ema ils. Click ‘Sele ct from the l i st’ to s elect an ac tion set t ing w hich [...]

206 (5) SMS To allow the sys t em adm i nistra t or t o receiv e a n insta nt SMS al ert wh en an event i s triggered, e nter the SM S ser ver sett i ngs. The defau l t SM S serv i ce provid er is Clickatel l . To add other SMS ser v ice prov i der s, click ‘ Add’ and e n ter the prov ider's name and the URL temp l a te text. Click ‘Sele[...]

207 (6) Buzzer Enable t h e buzzer when an event i s triggered. Th e fo llowi ng options are also available: (i) E nter t h e t ime (in seco n ds) the buzzer will sou nd whe n the ev ent is triggered. (ii) Ex ecu t e the b uzzer when the event sta rt s and stop the b uzzer when t he e vent ends. The opt ion (ii) is app licable t o t he d u ratio n [...]

208 (7) User-de fined Action Add a sel f-defi n ed act i on whe n a n event is trigg ered. Enter the l ogin ac c ou nt and password , IP address, port, and the HTTP URL of oth er survei l lance devices t o m anag e the device s suc h as f i re pro tection d evices, pow er control l er, and air condi t ioning control. Click ‘Sele ct from the l i s[...]

209 6.6.5 Advanced Settings Configure the ad v anced r ecording setting s in this sec tion.  Maximum period for eac h recording file: Specify the ma ximum l ength of ea ch record i ng file (maxi mum 15 min ).  When the a vailable stora ge is less tha n… GB: Specif y if t he NVR s h ould ove rwrite t he oldest record ings or stop record ing [...]

210  Pre-/Po st-alarm Record i ngs  Star t recordi n g vid eo…seco nd(s) be fore the e vent o ccurs: Enter the nu mber of seconds to st a rt the reco rding before an event o ccu r s.  Stop video re cording…se cond(s) a ft er the eve nt ends: Enter the n umber o f seconds to stop t he record in g af ter a n eve n t ends. The max imum n [...]

211 6.7 S ystem Tools The System Too ls help optim ize the system maintenance a nd manag emen t . Set the alert notificat ion, res t art or s hut do wn t he server, config ure the h ardware settings, u pdate the system firmware, back up/res t ore/re set the syst em set t ings, set the E-map, and r un the ping test. 6.7.1 Alert Notific ation Enter t[...]

212 6.7.2 SMSC Setti ngs Configure the SM SC (S h ort me ssage ser vice cen t re) sett i ngs t o se nd the SM S tex t message s t o the pa rticu l ar mobile pho ne nu mbers when an ev ent takes place on t h e N VR. The defa u lt SMS service prov i der is C lickate l l. A dd a n SMS serv ic e prov ider by sele ctin g ‘Add SM S Prov ider’ from th[...]

213[...]

214 6.7.3 Restart/S h ut Do wn Follow the steps b el ow t o re start or shut dow n the server. 1. Go to ‘Sys t em Too ls’ > ‘Restar t/Shutdown’. 2. Click ‘Res tart’ to reboo t the serve r or ‘Sh ut Down’ to turn off the N VR.[...]

215 6.7.4 Hardware S ettings Enable or disable the hardwa re f unctions of the N V R. Enable the configuratio n reset swit ch By enab l ing this opt ion, press the rese t b utton f or 5 second s to reset the ad ministra tor password and s ystem set tin gs t o defa u lt. Note: The config u ratio n rese t swit ch is e nabled by default. W hen this op[...]

216 Enable fr ont vid eo ba c kup b utton The NVR suppor t s di rec t copy of t he recording dat a on the NVR t o the connec t ed USB device via the USB port. Set the number of days t hat the videos ar e recorded t o copy t o t h e device. T o u se t his func t ion, pl ease fo llow t he s teps below: 1. Set the n umber of days that the latest re co[...]

217 6.7.5 System Up date QNAP prov i des new firmware re l eas e for t h e N VR from time to time t o prov i de updated features and enhance ments. Update t h e sys t em f irmware to use these new fea tu res. Before do i ng so, ma ke sure t he produ ct model a n d the firmwa re vers ion a re cor rect. Note: If the NVR is r unning pro perly, it ma y[...]

218 6.7.6 Back up/ Restore /R eset Setti ngs To back u p all the settings, including the u ser a ccounts, the ser ver name and the ne twork configura tion, click ‘ B ack up’ and select to op en o r save the setting f i le. To restore all the settings, cl i ck ‘Bro wse’ to select a previously saved setting file and click ‘Restore’ . To r[...]

219 6.7.7 Remote Replication Use the remo te replication featur e t o c opy the re cording da ta of the lo cal NVR to a re mote QNAP network attac h ed storage (NAS). The re mote QNAP N A S is hereafter refer r ed to as ‘the remo t e storag e dev i ce’. Note: Before u si ng this functio n, make sure t he Microsoft network in g serv i ce of the [...]

220 2. E nable rem o t e repl i catio n (support multiple c hoices) In the abo ve exa m ple, the NVR on l y cop ies the alarm recording data of the late st 3 days t o the remo t e storage device.  Select ‘E n able re mote replica tion’ to activate this feature. The NVR e x ecut es automat i c backu p of the reco rding da t a to t he r emote [...]

221 4. Configure the rem o t e repl i cation sched ule For examp l e, to e nable the N VR to copy the rec ording data automatica lly to t he remo t e storage d evice a t 01: 15 every Mo nday, p lease d o th e fol l owi ng: Select ‘Rep lica ti o n Sch edule’, s el ect ‘Weekl y’, e nter 01 Hour: 15 minu t e, a n d sele ct ‘Mo nday’. 5. Se[...]

222 6. Th e N VR disp l ays the l ates t 10 remo te replica t ion re cords. In the above example:  When the stat u s i s shown a s ‘Failed (Remote a ccess error)’: Check if the remote storage device is runni n g or th e networ k se ttings a re correct.  When the s tatus i s show n as ‘Failed ( An internal error oc cu rred) ’: View the[...]

223 6.7.8 Hard Disk SMART Monitor t he hea l th, tem perature, and stat us of the h ard d isk drive s by t he S.M. A.R.T. (Self-Mon i toring, Analysis, a n d Repor t ing Techno logy). Select a h ard d isk dr ive to view the follow ing info rm ation b y click i ng t he correspo nding buttons. Field Descript ion Summar y Displays the su mm a r y and [...]

224 6.7.9 Ping Test To test t h e co nnection to a n IP addr ess, en t er th e I P add ress and c l ick ‘Te s t’.[...]

225 6.7.10 Advanced System S ettings Set the t imeou t pe ri od to log of f t he users f rom the configurat ion page of the N VR w h en t he idling tim e has r eached. To allow guest acce ss to the moni toring scree n of the N VR by loca l disp l ay, sele ct ‘Enable anonymo us acc ess’. Note: Th e timeo ut logo f f does not app l y to t he m on[...]

226 6.8 Logs & S tatistics 6.8.1 System Eve nt Logs The NVR can save max imum 10 ,000 recen t eve n t logs, including warn ing, error, and informa t ion messag es. In ca se of syste m malfu n ction, the event l ogs (only in E ng lish) c an be retrieved t o a nalyze the s ystem problems. Click ‘Sa ve’ to sav e the logs as a CSV file. Note: T[...]

227 6.8.2 Surveillan c e Log s This page shows t he s u rvei llance logs such as ca mera con n ection, motion detec tion, and camera a uthen tication failure. Note: T he logs ar e only availab l e in Eng li sh.[...]

228 6.8.3 On-line Us e rs List This page shows th e i nformat ion of t he c urrently act i ve u sers, e.g. the user name, IP address, a n d logi n time. Note: T he logs ar e only availab l e in E n glish. 6.8.4 Historical Us ers List This page sh ows the info rmation o f the users w ho h av e logged in t he syste m i ncludi n g the user na me, IP a[...]

229 6.8.5 System Con nection Log s The con nection l ogs to the NVR b y Samba, F TP, AFP, H TTP, HTTP S, Telnet, and SSH are recorded o n this page. Select t o start o r s t op the logging. T he file t ransfer p erforma nce may be s lightly affected by enabl ing the event logg in g. Note: T he logs ar e only availab l e in Eng li sh. 6.8.6 System I[...]

230 18.Sys tem Mai ntenance This sec t ion prov i des a ge neral overvi ew of the sy stem ma intenance. 7.1 Reset th e Administrator Password and Network Set tings To reset the administra t or passwo rd and t he n et work settings, press the reset button o f the server for f ive second s. A beep sound w ill be heard. After rese t ting t he sy stem,[...]

231 7.2 Power O utage or Abnormal Shutdown In case of power ou t age or improper sh u tdow n of the server, the serve r w ill resume t o the state be fore it is shut dow n. If the ser ver do es not functio n proper ly af ter the r estart, please do the fol l owi ng: 1. If the syst em co nfig uration were l os t , co n figure t he sy stem aga in. 2.[...]

232 19.LCD P anel * This s ection i s app li cab l e to t he NVR m ode l s w ith an LCD pa nel only. The N VR prov i des a handy LCD p anel for users t o perform the d isk co nfig uratio n and view the syste m informa ti o n . When the N VR has star t ed up, the server n ame and t he IP ad dress will be sh ow n : N V R 5 F 4 D E 3 1 6 9 . 2 5 4 . 1[...]

233 For examp l e, w hen five hard dr i ves have been installed, the LCD pan el shows: C o n f i g . D i s k s ? → R A I D 5 Press the ‘ Sele ct’ bu tton to bro wse mo re op t ions , e.g. RAID 6. Press the ‘ Enter’ b utton and t he fol lowing m essag e shows. Press the ‘Select’ b utton to select ‘Yes’ to confirm. C h o o s e R A I[...]

234 View the system i nformati on by the LCD pa nel When the LCD pane l shows t he server name and t he IP addres s, pres s the ‘E nter’ button to enter the M ain Me nu. The Ma in Me nu consis ts of the follow in g items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut dow n 6. Reboot 7. Password 8. Back 1. TCP/IP In TCP/IP, t he fo l lo[...]

235 2. Physical d isk In Physica l dis k, the followi ng option s are ava il a ble: 2.1 Disk I nfo 2.2 Back to Ma in M enu The disk i nfo s h ows t he tempera ture and the ca pacity of the hard di sk dr i ve. D i s k : 1 T e m p : 5 0 ° C S i z e : 2 3 2 G B 3. Volume This sec t ion sho ws the disk co nfig uration of t he NVR. The first l i ne s h[...]

236 4. System This section shows the system tempera t ure and the rotation speed of t he syste m fan. C P U T e m p : 5 0 ° C S y s T e m p : 5 5 ° C S y s F a n : 8 6 5 R P M 5. Shut dow n Use this o ption to tu rn o ff the N VR. Press the ‘Sel ect’ button to se l ect ‘Y es ’. Then press t he ‘Enter’ b utt o n to co nfirm. 6. Reboot [...]

237 System Me ssages When the NVR encoun t ers system error, an error message w i ll be shown o n the LC D panel. Press the ‘ Enter’ b utton to vi ew the message. Press the ‘ E nter’ b utto n again to v i ew t h e next messag e. S y s t e m E r r o r ! P l s . C h e c k L o g s System Me ssage Descript ion Sys. Fan Fa iled The syste m fa n [...]

238 20.Tr oubleshoo ting 1. The mo nitoring s creen did not di splay. Please ch eck the f ol lowing: a. Check if t he A ctiveX add-o n has be en ins talled w hen logg ing in the mo nitoring page of the NVR. Set the security l evel to ‘Mediu m’ or lower in Inter net Op t io ns of the IE brows er. b. The NVR is tur ned on and the network i s corr[...]

239 4. I cannot login the admi n istrati on page of t he NVR. Please check if you have the adm inistrator author it y. Only administra t ors a re a l lowed to login the NVR. 5. The live video i s not cl ear or smoot h someti mes. a. The image q uality may b e restricted a n d i n terfer ed by t he networ k traf fic. b. When there are multiple con n[...]

240 9. The E-ma p can not be d isplay ed cor rectly . Please ch eck the f ile fo rmat. The N VR suppor t s E- map in JPEG o nl y. 10. I cannot find the N VR by the QNA P Finder. a. Check if t he NVR h as bee n turned o n. b. C onnect t h e local PC and the N V R to t he sam e subn et. c. Insta l l the lat est ve rsion of Finder from www.qn apsecuri[...]

241 Appe ndix A Dyna mic Do main Na me Registr ation The NVR su ppor t s t he DDNS ser vice provided by DynDNS. Conf i gure a n d a ctivate t he DDN S service to enable the Interne t users t o co nn ect to t he NVR by this dy n amic doma i n name. When the I SP a ssi g ns a new WAN I P address, t he N V R wi ll update the new addres s to the D ynDN[...]

242 Registratio n Proced ure Follow the steps b el ow t o reg i ster a dynam i c doma in name. This guide is for refe rence only. I f t here are an y c h anges, please refer to the instr u ctions o r t he docum ents o n the web site. 1. Visit ht tp://www.d yndns. org . Click ‘S i gn In’ an d ‘Create an Ac c ou nt’ to reg ister a DynDNS a c [...]

243 3. A confirma ti o n emai l will be sent to the r egistered email add ress. 4. Click the link in t h e ema i l to confir m the reg i stra t io n.[...]

244 5. Click ‘Conf i rm A cco unt’ a nd login Dy n DNS. 6. Register a hos t name for the NVR. A hos t na me i s a u niq ue na m e t h at i dentifies the server. Then c lick ‘Add’.[...]

245 7. Activate the host name. Th e D DNS host name is ready for u se. You can now login the NVR and set up the DDNS service.[...]

246 Appe ndix B Configuratio n Exa mples Environme nt 1: The N VR, the IP came ra, and th e moni t oring PC ar e all on the same network IP addres s NVR 192.168.1. 1 PC 192.168.1. 100 Camera 1 192.168.1. 101 Camera 2 192.168.1. 102 Camera 3 192.168.1. 103 In the exa mple, add the IP ca mer a s to t he NVR by entering the IP add resses of the IP cam[...]

247 Environme nt 2: The N VR and t he IP camera are i nsta lled be hind the ro ut e r, while t he monitoring PC is located remotely IP addres s Mapped port on t he router NVR 192.168.1. 1 8000 Camera 1 192.168.1. 101 8001 Camera 2 192.168.1. 102 8002 Camera 3 192.168.1. 103 8003 Router pub lic IP 219.87. 144.205 PC 10.8. 1 0. 100[...]

248 To allow a remo te PC to connect to t h e NVR a nd the IP cameras, do the fol l owing: Step 1. Set up the port mapp ing (vir tual serve r) on the rou t er. From Forward to 219.87. 144.2 05:8000 192.168.1. 1:80 219.87. 144.2 05:8001 192.168.1. 101:80 219.87. 144.2 05:8002 192.168.1. 102:80 219.87. 144.2 05:8003 192.168.1. 103:80 Step 2. Add the [...]

249 Environme nt 3: The N VR and t he IP camera are all loca t ed remo tely IP addres s NVR 219.87. 144.2 05 Camera 1 61.62.1 00 . 101 Camera 2 61.62.1 00 . 102 Camera 3 61.62.1 00 . 103 In t his exa mple, add the IP camera to th e NVR by a dd ing its I P addre s s to the ‘ I P Address’ settings. Note: If a partic u lar por t is assigned t o co[...]

2 50 Environme nt 4: The N VR and t he IP camera are i nsta lled be hind the ro ut e r IP addres s NVR 1 192.168.1. 101 NVR 2 192.168.1. 102 NVR 3 192.168.1. 103 Router pub lic IP 219.87.14 5 .205 In the exa mple, t o allow a remo te PC to connect to each N VR b y FTP, do the follow i ng: Step 1. Set up the port mapp ing (vir tual serve r) on the r[...]

251 Technical Support QNAP prov i des ded icated on line supp ort and customer service v i a insta nt messe nger. Online Support: http://www. qnapsecur ity.com/onl inesuppo rt.asp MSN: q.s u pport@ h otmai l .com Skype: q n apsk ype Forum: http://for um.qnapsec urity.com Technical Suppor t in t he USA a n d Ca n ada: Email: q_ s uppor t us@q n ap.c[...]

252 GNU GENERAL P UBLIC LICENSE Version 3, 29 June 200 7 Copyright © 20 07 Free Softwa re Fo undat ion, Inc. <http://fsf.org /> Everyone i s perm itted to cop y and distrib u te verba tim copies of t his license docu ment, b ut changing i t is n ot allowed. Preamble The GN U General Pub lic Lice n se is a f ree, copyle ft license f or sof t [...]

253 distribu te and/or modify it. For the de v elope r s' a n d aut hors' p rotectio n , the GPL c l ear ly explai n s that there is no warran ty for th i s free software. For bo t h users' and authors' sake, the GPL requ i res t hat modified version s be mar ked as chang ed, so that their prob lems w i ll not be attrib u ted er[...]

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255 needed to genera te, install, and (for an exec u tabl e wo rk ) r un t he object code a n d to modify the work, i ncludi n g scr i pts t o contro l those activities. However, it does no t inc lude the work's S y stem L i brar ies, or ge neral-purpo se too ls or ge n era lly availab l e fre e progra ms which are us ed unmo dified in perform[...]

256 measures. When you convey a covered wo rk, yo u waiv e an y legal pow er to f orbid circ umvent i on of techno logical mea sures to t he exten t such circumve n tion is effec t ed by e xercising rig hts under this Licen se with respect to the covered work, and yo u di sclaim any intention t o limit operatio n or mo difica tion of the wor k as a[...]

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259 Correspo nding So urc e conve yed, and Ins tallation I nformat i on prov i ded, i n ac cord w ith this section m u st be in a fo rmat t hat is publicl y doc umented (and with an imple m e ntation available to t he pub lic in sour ce code for m ), a n d must req uire no spec ial password or key for unpac k ing, read ing or cop ying. 7. Additiona[...]

260 licensors a nd a u thors. All other non-per missive addi t ional terms a re co nsidered “further restr i ctions” wi thin the meaning o f sec tion 10. I f the Pro gra m as you recei v ed it, or an y part of it, co n tains a notice sta t ing t h at it i s govern ed by this L i cense along wit h a term that is a fur ther restrict ion, you m ay[...]

261 9. Accep tance Not Required for Havi n g Copi es. You ar e n ot required to accep t this L i cense in ord er to receive or run a copy of the Progra m. Ancillary pro paga t io n of a cover ed work occ urring solely a s a co nseque nce of u sing peer-to-pe er transmiss i on to rec e ive a copy like wise does n ot requ i re accep tance. However, n[...]

262 modifica t ion of the co n tributor versio n. For purpo s es of this defini tion, “co ntr o l ” in cludes the righ t to g rant paten t sublicen ses in a ma nner con s iste nt w ith the require ments o f th i s License. Each co ntributor grants you a n o n -excl usive, w o rl dwide, royalty-f ree pa tent licens e under the contr i butor&apos[...]

263 connect ion with copies of the covered work co nveyed by yo u (or copies made fro m those copies), or (b) pr imarily for a n d in con n ect i on w ith spec ific prod ucts o r compi l ations that contain the cov ered work, unl ess you entered into t hat arrange ment, or that pa tent l icense was gran ted, prior t o 28 Marc h 20 0 7. Nothing in t[...]

264 If the P rogram spe cifies tha t a proxy can d ecide whi ch future versions of t he GNU G enera l Public L icense ca n be used, t hat prox y's public s t ateme n t of ac cept a nce of a version perma nently a uthorizes you to ch oose that versi on for t h e Progra m. Later licen se versions ma y give you additio n al o r differen t perm i [...]

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