Plantronics C720M manual

Bl ack wi re ® C 7 10 M ™ /C 7 20 M ™ Corded USB headset with Bluetooth ® Us e r g uid e TM[...]

2 C ont ents C ont ents C ont ents W elcome 3 What’s in the package 4 Headset features 5 Accessories/Spares 6 Using your headset 7 Inline controls 7 W earing the headset 8 Connect, charge, and make a mobile phone call 9 Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9 Use your headset with Microsoft Lync/Office Communicat[...]

3 Welc ome Congratulati ons on purchasing your new Plantro nics produc t. This us er guide contains instru ctions for s ett ing up and using your Black wire C710M/C72 0M Bluetooth h eadset . Please r efer to the sep arate safet y inst ruct ions for impor tant produc t safet y information pr ior to installation or us e of the produc t. Blackwire C71[...]

4 Wh at ’ s i n t he pa c kag e 1 Blackwire C710M Headset with inline controller (monaural) or 2 Blackwire C720M Headset with inline controller (stereo) 3 Blackwire C710M/C720M USB cable 4 Carrying case 1 2 3 OR 4[...]

5 Heads et features 1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button 6 V olume up/volume down bar 7 Inline controller 8 Mute/unmute button 9 PC talk button 10 USB cable/connector 2 3 4 6 7 9 8 5 10 1[...]

6 Ac cessories/ Spa res (Sold separately) Carrying case F oam ear cushions Leatherette ear cushions Blackwire C710M/C720M USB cable NOTE For mo re information on a cc essorie s and spares , please visit us at plantronics.com/ access ories .[...]

7 Inline contr ols Mobile talk button Can be used to answer or end a call directly from the headset with a single press. LED will rapid flash blue when a call is coming in and slow flash blue when on a call. Can be used to manually turn on or off the Bluetooth radio with very long press; Bluetooth status will stay in last known state. PC talk but[...]

8 Wearing the heads et 1 T o adjust the h eadband, leng then or shor ten the b and until it fi ts comfor tably. Positio n the headse t receiver s so that th e cushions sit comfor tably over the cen ter of your ears . 2 For th e C710M headset po sition the s tabilizer T -bar abov e your ear . 3 Once the h eadset is po sitioned on your h ead, adjust[...]

9 Co nnect hea dset to PC 1 Connec t the USB cable to the PC and th e inline controller . The fir st time you conne ct your heads et to the P C, the m obile talk but ton on the heads et will flash red and blue indicating t he initial pairing proces s of your mobile phone . NOTE If y ou do not want to pa ir your mobi le phone no w, press and hold [...]

10 NOTE F or detail ed pairing i nstruc tions for popu lar mobile p hones visit plantro nics.com/ easy topair Blackwire C700 2 If prompted by mobile ph one, t ype 0000 as passcode. The mo bile talk but ton will stop flashing when the h eadset has an ac tive connec tion with t he mobile phone . 3 While wearing yo ur headset , make a test call from [...]

11 Placing a call with your headset and Bluetooth mobile phone Place a call Dial number on your mobile phone keypad. Redial last number* Double press mobile talk button. There will be a double low tone on each press. A low-low-high tone indicates the last number has been redialed. Activate voice dialing* Press and hold mobile talk button for two se[...]

12 1 Ensure Micros oft Lync/Of fice Communicator is running on your P C. 2 Reconnec t U SB cable to inline controller and th e PC if disconnec ted. 3 Confirm the spe aker and microphone s et tings for your PC sof tphon e are set to Plantr onics Black wire C7 1 0M/C72 0M as show n below : PC audi o setup for W indows 7 ( T o re ach this scree n: C[...]

13 Placing, answering, and ending calls with Microsoft Lync/Office Communicator T o place a call Dial number using Microsoft Lync/Office Communicator .* T o answer a call Short press PC talk button on the inline controller . T o answer a call when already on an active call on your mobile phone Press the mobile talk button to end the mobile phone [...]

14 Smart Sensor technology Senso rs detec t wheth er or not you are wear ing the heads et. Se nsors are lo cated in the speake r capsule on th e microphone bo om side. Auto answer call: When you are not wearing your headset. When you have an incoming call on your mobile or PC softphone, put on the headset and the call will be answered automatically[...]

15 Simultaneous call handling behaviour (PC & mobile) Y ou can b e on a call using a PC sof tphone applica tion and receiv e a mobile phone call . The rington e for the mobile phon e call is heard in the heads et. T apping the P C call but ton on the headse t will end the PC s oftph one call. T apping the mo bile call button w ill answer the mo[...]

16 Headset controls, indicators and voice prompts Action LED T one V oice prompt Incoming PC call alert N/A Rapid green flash Programmable ringtone N/A PC Call answer/end Short press PC T alk button Short green flash Answer: Single low tone followed by low- low-high tones End: Single low tone N/A PC Call “Flash” Two second Press PC T alk Butt[...]

17 Action LED T one V oice prompt Mobile Reject Call * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone N/A Transfer Call Audio to/from Mobile Phone * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone. When call transferred to he[...]

18 Optional Plant ronics Spokes s oft ware mus t be downloa ded to access the Plantr onics Control Panel . Install Spokes sof t ware by visiting plantronics.com/ sof tware and click on the dow nload but ton. Plantronic s Control Panel User prefer ences and device s et tings that affe ct the pe rfor mance of your headset can b e changed using the P [...]

19 Applications t ab Displays the s tatus of Plantronic s suppor t for vari ous applications such as sof tphon es and media play ers . Preferences ta b Allows y ou to set prefer ences for the me dia pla yer as well as oth er general s et tings.[...]

20 Ab out tab Provid es online access to the us er guide and suppor t and displays your heads et sys tem’s information. Plantronics Update Manager Check for updates automatically By enabling this check b ox, you will acti vate a peri odic automatic che ck for available sof tw are update s. Check for updates now Y ou can cho ose to che ck for avai[...]

21 Clo thing clip Att ach the clip to your clothing about ch est lev el. When at yo ur PC, t he clothing clip will reduce the weigh t of the inline controller for grea ter comfort . When using your mo bile phone away from P C, the clip ke eps the inline controller in conveni ent place. Usef ul tips[...]

22 Troubleshooting — Microsoft Lync/Office Communicator usage I cannot hear . Ensure that the Blackwire C710M/C720M is set as the default playback device in Windows. Ensure that the Blackwire C710M/C720M is set as the audio device in the softphone (refer to softphone manufacturer for instructions on changing the audio output). Make sure that the[...]

NEED MO RE HEL P? plant ronics.com/ support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C710M, C720M, Spokes, and Smart Sensor are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Internet Explorer, Lync, Windows, Windows Vista, and[...]