Packard Bell MH4000 manual

``````````````() ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ ■■■■ ■■■ Server M H4[...]

Copyrig ht © 1997 Pac k ard Bell NEC, Inc. Trademarks Adaptec is a register ed t r adem ar k of Adaptec Corpor at ion DigiB oar d is a t r adem ar k of DigiBoard Corporat ion INTEL is a registered t rademar k of Int el Corporat ion Mylex is a registered t r adem ar k of Mylex Corporat ion MS-DOS is a register ed t r adem ar k of Microsof t Corpora[...]

Safety Notices Caution: To r edu ce th e risk o f ele ctric shoc k w hich co uld c aus e pe rso n al in ju r y , f ollo w all saf ety notic es . The sy mb ols sho wn are u sed in y ou r do cume ntation and on y ou r equi pment to in dicate saf ety hazar ds . War ning: L ith ium b atteries can b e dange r ou s. Impro per han dling of lith ium batte [...]

xx[...]

G Car e and Handl ing Use the follow ing g uidelin es to properly handle an d care for your s ystem . Protect the system from extremely low or high temperat u res. Let the system warm (or c ool) to room temper atur e befor e u sing it. Keep the system a w ay fr om magnetic forc es. Keep the sys tem dry. Do not wash t he sys tem with a wet clo th or[...]

Bill Graham Contents Chapter 1 Int roduct ion Chapter 2 Feat ures Chapter 3 Setup Chapter 4 Configuring Your System Chapter 5 Upgrades and O ptions Chapter 6 Problem Solving Appendix A Cabling Appendix B Memor y Configurat ions Appendix C Opt ion Boards Appendix D Devices Appendix E Network Operat ing Systems Glossary Equipment Log[...]

Bill Gra ham[...]

Chapter 1 Introducti on Contents Or ganization ........................................................................ 1 Notat ional Conventions ......................................................... 3[...]

Bill Gr aham[...]

1-1 Introduction This guide tel ls you ho w to conf igure and upgrade your serv er. Its g oal is to familiar ize you with y our server and th e tasks n ec essary for system c on figu ratio n an d upgra ding. Or ganization Chapter 1 Intr oductio n  Introduces you to the pu rpose and structur e of this guide. Chapter 2 Featu res  Gives you an o[...]

1-2 Introduction Appendix A System Cablin g  Inc lud es cablin g in formatio n for the two onboa rd SC SI co ntroll ers a nd the RAI D control ler. Appendix B Mem ory Confi gurati ons  Def ines t he al lowab le me mory confi gurati ons f or your sys tem . Appendix C Optio n Boar ds  Re serves a s ectio n of your us er’s gu ide to stor e [...]

1-3 Introduction Notational C onventions The notation al co nve ntion s listed below are used througho ut thi s ma nual. F1 A letter , nu mber , sy mbol, or wor d in CAP s repr esen ts a key on y our key board. For example, the in st r uction press F1 mea n s press the key labeled F1 on your keyboard. ENTER The ENTER key is inter ch ang eably u sed[...]

1-4 Introduction[...]

Chapter 2 Features Contents Over view .............................................................................. 1 Expanding t he Server as Needs G row ................................ 2 Co nfig ura tion Con strai nts.................................................. 3 System Fe atur e Summary ................................................. 4[...]

x[...]

2-1 Features Overview The s erver is a m odula r, mult ipro cess ing se rver bas ed on the Intel  Pentium® Pr o chip set. The ch ip set inc orp orate s a modular scale able arc hitec tur e th at integ rate s a 64-bit bus in ter face with a primar y an d peer Periph eral Component Intercon nect (PCI) bus and an Ex tend ed In dustr y Stan dard Ar[...]

2-2 Features ■ Har dwar e mon itor s (temper atur e and voltag e) an d softw are mo nitor s to in dicate failur es. ■ Easy ac cess to all parts f or ser vic e. Expanding the S erver as Needs Grow The typic al minimu m system c onf igu ration cou ld incl ude the foll owing: ■ Boar d set w ith 64 M B memor y boar d, sy stem boar d, and two proc[...]

2-3 Features ■ Sy stem boar d has f our EISA slots an d six PCI slots for add-in boar ds. Th e sy stem board also has a r iser board for exter nal I/O (serial, par allel, video) inter fac es. ■ Chassis c an h old 11 dr ives: 6 hot- swap bay s for 3 1 /2-inch ul tra wi de SC SI- 2 hard drives; t hree 5 1/4- inch half -he igh t bays fo r r emov a[...]

2-4 Features System Feature Sum mary The follow ing pr ovid es a summar y of the sy stem featu re s: Feature Description Modular board set System is intended for use with a modular board set based on Pentium Pro processor technology; from one to four processors and up to 4 GB of memory. Add-in board support Rail and back panel slots support up to 1[...]

2-5 Features Security Mechanical: Key lock at the front and three metal padlock loops (one at the back of each side panel, and one across the bottom of each power supply and power supply cage). One intrusion sensor for the hot-swap SCSI drive bay EMI door and two power inter-lock sensors one on each side of the chassis. BIOS: Password enable. Softw[...]

2-6 Features Chassis Front Featur es and Contr ols Fig ur e 2-1 sh ows th e ser v er f ron t ch assis featu re s and cont rols. Figure 2-1. Front Chassis Features And Controls C B F G H I J K ED L A A Key lock Secures both front external doors. B Load/eject button, CD-ROM reader Press to load CD and eject CD. C Activity light, CD-ROM reader When li[...]

2-7 Features F DC power switch (convex button) Press to turn system DC power on or off. G Reset switch (concave button) Press to cause a hard reset to the system; the power-on self test (POST) will run. H Power-on LED, green When green, power is present in system (+5 and +12 VDC). When off, power is turned off or power source is disrupted. See Tabl[...]

2-8 Features Status LE D Indicator Descr iptions Table 2- 1 lists the sy stem status L ED in dicato rs alon g with a descr iption of eac h LED indic ator . Table 2- 2 lists the d isk dr ive statu s LED panel in dic ators alo ng wit h a des cript ion of e ach LED i ndica tor. Table 2-1. System Status LED Indicators LED Status Description Response Po[...]

2-9 Features Table 2-3. System Status Abnormal Conditions LED (Amber) Conditions System Status Unit fan alarm Memory multi-bit error (SERR) P6 bus error (SERR) Thermal sensor (from SCSI distribution board) Temperature (heceta) Voltage (heceta) CPU thermal trip (heceta) Chassis intrusion (front cover) PCI PERR# (OPB/ESC detect) PCI SERR# CPU interna[...]

2-1 0 Features Chassis Rear Features and C ontrols Fig ur e 2-2 sh ows th e ser v er r ear ch assis featu res an d cont rols. Figure 2-2. Rear Chassis Features and Controls C B C N Q P A C C R D E F G I J K H M L O A AC input power connector One at the top of the power supply cage that supplies AC power for all the power supplies. B Power supplies [...]

2-11 Features G COM2 COM2 serial port 9-pin connector. H COM1 COM1 serial port 9-pin connector. I External-SCSI Narrow-SCSI 50-pin connector J Function select switches See Configuring Switch and Jumper Settings in Chapter 4 of this User’s Guide. K Dump button See Configuring Switch and Jumper Settings in Chapter 4 of this User’s Guide. L VGA VG[...]

2-1 2 Features System Board Featur es The board set inc lude s the sy stem boar d, o ne me mory boar d, an d two p roc essor board s. Fig ur es 2-3, 2-4, an d 2-5 sh ow th e major co mpon ents on the syste m board , pro cesso r boar d, an d memo ry board, wh ile the follow ing summar izes the board se t featu res. Board set summary Feature descript[...]

2-13 Features Figure 2-3. System Board Connector and Component Locations B D H R C F K C L S A C C C E + G I J M C N O C P Q T A Reserved B EISA expansion slots C Configuration jumpers D PCI expansion slots E Reserved F Fan connector (CPU Rear) G Real time clock battery H I/O riser board connector I Processor #1 board connector J Processor #2 board[...]

2-1 4 Features K Optional Video DRAM sockets L Narrow SCSI connector M SCSI status cable connector N Memory board connector O Diskette connector P Front panel connector Q Fan connector (CPU Front) R Non-volatile memory S Wide SCSI connector T Fan connector (Option Board). Figure 2-4. Processor Board Component Locations C A B D A DC to DC converter [...]

2-15 Features Figure 2-5. Memory Board Component Locations P11 P12 P13 P14 P15 P16 P17 P18 P3 P4 P5 P6 P7 P8 P9 P10 Bank 0 Bank 1 Bank 2 Bank 3 Pr ocessor The system includes two proc ess or boards capab le of sup porti ng up to four Pent ium P ro proces sors (two per boar d). Each proc esso r boar d has tw o pr oc essor sock ets. The b oard contai[...]

2-1 6 Features Bus Master I/O Expansion Slots The ser ver' s expansion c apabilities meet the needs of file an d applic ation ser ve rs for hig h pe rfor manc e I/ O by pro vidin g a c ombination of P CI local bu s and EISA conn ectors. The system board offers six dedicated PCI slots an d four dedicated EISA slots . The system bo ard c on tain[...]

2-17 Features Vid eo The onbo ard, integ rate d Cirr us Lo gic CL-G D5446 su per VGA control ler (P CI) i s a hi gh-perf orman ce SVGA subsy stem that su ppor ts the follow ing : ■ BIOS co mpatibility with VGA, EGA, CG A, He rcu les Grap hics, a nd MDA. ■ 1 MB o f Video M emor y ex pand able to 2 MB ( Figu re 2-3, K). ■ 16-bit bus f or h igh [...]

2-1 8 Features On this ser ve r, the AIC- 7880 is cabled to the six har d driv es in th e SCSI h ard dr ive bays. T he AIC- 7880 is cable d to the thr ee SCSI de vic es in th e 5 1/4- inc h re movable me dia dr ive bay s and the r iser card (c ontain ing ex tern al I/O con ne ctor s) at the rear of th e syste m. Per iphera l Control ler The a dvanc[...]

2-19 Features SCS I-2 Hard Dr ive Bays The rig ht side of th e syste m con tains six bays fo r 3 1/ 2- inch S CSI -2 hard drives and a hot-s wap b ackpla ne (se e Figur e 2-6). The backplane suppor ts si x drives. Th e ba ckplane s req uire an 8 0-pi n singl e connect or attach ment (SCA) con nec tor o n the driv es yo u install. A drive c arrier i[...]

2-2 0 Features SCS I Drive H ot-swap Backplane The SCSI back plane is an inte gr al part o f the c hassis. The backplane prov ides control signals for six SCSI peri phera l devi ces. The backp lane receives contro l sign als fr om the system board u ltr a wide SCSI-2 cont rolle r channel. The b ackpla ne has t wo ma in functi ons: SC SI d rive co n[...]

2-21 Features Removable Media Dr ive Bays On the left side of the system a bov e the diskette drive, thr ee 5 1/ 4-inc h h alf-h eig ht bay s (see Fi gur e 2-7) are desig ned for peri pher als with re movable media (disk ette, CD -RO M, tape car trid ge) . An y tw o adjace nt 5 1/4-in ch bays c an be c onv er ted to a sin gle fu ll-h eigh t bay. Th[...]

2-2 2 Features Power S ystem The system ma y be config ured with two or three 330 Watt pow er su pplies. Each su pply automatic ally switches between these input vo ltage ranges: ■ 100-120 VAC at 50/ 60 Hz; 10 A max imum c ur ren t ■ 200-240 VAC at 50/60 H z; 5 A max imum c ur ren t ■ The A C inp ut connect or is a pane l mount ed, IE C 320/C[...]

2-23 Features Figure 2-8. Mechanical Locks and Monitoring POWER STATUS DISK B Left Right A C D A Front panel key lock Key lock the short front panel door to prevent access to the power and reset switches. This lock also secures the right- hand door. B Location of internal intrusion alarm switch The intrusion alarm switch is present on the SCSI driv[...]

2-2 4 Features Softwar e Locks via the BIOS Setup The BIOS Setu p h as softwar e fe atur es that le t you control ac cess to one or more parts of the system : ■ Set and enable an admin istrativ e passw ord. ■ Set and enable a user passw ord. ■ Enable pa ssword on boot. ■ Dis abl e writ ing to t he di sket te d rive when s ecure mode is se t[...]

2-25 Features Table 2-5. Power LED Indicators LED Status Description Response DC-Power Of f Green Power is off Power is on None required - normal None required - normal Alarm Off Amber No alarm Power failure Abnormal Power temperature Power FAN alarm DC-Power alarm None required - normal Replace Power supply Clean air passages Replace Power supply [...]

2-2 6 Features Table 2-6. Fan Redundant Pairs Redundant Pair Fan Modules 1 CPU Front and CPU Rear 2 Option Board (dual fan) 3 Hard Disk Drive Upper and Hard Disk Drive Lower Figure 2-10. The Front Fan Features CPU Front Fan Module (1 Fan) Fan LED Option Board Fan Module (2 Fans) Fan LED[...]

2-27 Features Figure 2-11. The Rear Fan Features HDD Upper Fan Module (1 Fan) HDD Lower FAN Module (1 Fan) LED LED CPU Rear Fan Module (1 Fan) Fan LED[...]

Chapter 3 Setup Contents Sel ecti ng a Site .................................................................... 1 Un packi ng th e System .......................................................... 2 Gett ing Familiar with t he System ............................................ 2 Ser ver Se cur ity .................................................[...]

x[...]

3-1 Setu p Selecting a S ite The system operates reliably in a typical offic e env ir onmen t. Ch oose a site that is: ■ Near gr ounded, thr ee-pronged pow er outlets. Note: Fo r th e United States and Can ada, this means a NEM A 5-15R ou tlets fo r 100-120 VAC o r NEMA 6- 15R outlets f or 200- 240 VAC. Fo r oth er inter natio nal sites, this mea[...]

3-2 Setu p Unpacking the System Caution: Yo ur system w eig hs up to 185 pou nds ( 84 kg). To av oid personal injury, make sure you h ave someone help you lift or move the system. When y ou rec eive y our system, inspect the shippin g conta iners prior t o unpacki ng. If the shipp ing boxe s are damag ed, n ote th e damag e, an d if po ssible, ph o[...]

3-3 Setu p Making Connections Note: If your s yste m norm all y operat es wi thout a vid eo display or keyboard (for example, as a network server), yo u must in stall a vi deo disp lay an d key boar d to co nfig ur e the system. Yo u may remo ve th em after running t he Sys tem C onfigura tion U t ility ( SCU). For info rmation on r unning t he SC [...]

3-4 Setu p Figure 3 -1. Making Connec tions A B C D F G H E I K A. Ke yboard , PS/2 -comp ati ble 6-pi n connecto r B. Mous e, PS /2-com pat ible 6-pi n connector C. Rese rv ed D. COM2 , seria l po rt 9-p in connect or E. C OM1, se rial p ort 9 -pin conne ctor F. Ext ernal -SCS I, 50 -pin co nnector G. VGA monit or, 15 -pin conne ctor H. Pri nter, [...]

3-5 Setu p Connecting the P ower C ord Plug the female end of the AC power c ord into the inpu t re ceptac le on the rear of th e pow er su pply cag e. Plug the male end of the powe r co rd in to NEMA 5- 15R outle t for 100- 120 VAC or NEM A 6-15R ou tlet for 200- 240 VAC. If t he power co rd supp lied with t he syst em i s not comp atible with the[...]

3-6 Setu p Power ing On Y our S ystem 1. Mak e sur e all ex tern al dev ice s, su ch as a v ideo dis pla y, keyboa rd, and mouse (opt ional ) have b een connect ed, a nd the p ower cords are co nnected . 2. Power on the v ideo displa y and any other ex ternal devices. 3. Pres s the push-b utto n power on/of f swit ch on the front panel . Verif y th[...]

Chapter 4 Configur ing Your System Contents Co nfig urin g You r System ....................................................... 1 System Conf iguration Utilit y (SCU) ......................................... 2 Usi ng th e SC U ................................................................ 3 S C U C om mand Line Param eters ......................[...]

1231231 Billy Graham[...]

4-1 Configuring Y our System Configur ing Y our S ystem Config ur ation and setu p utilities are u sed to chan ge your s yste m confi gurati on. You can co nfigure your syste m, as we ll as option board s you may ad d to yo ur system, using the Sy stem Config uration Utility ( SCU) di sket te de livere d with your syst em. A lso , severa l uniq ue [...]

4-2 Configuring Y our System System Configuration Utility (SCU) The System Con figu ration Utility is used to con figu re your s yste m. The S CU ca n be us ed t o configure the memor y su bsystem, per iphe ral de vic e subsy stems, and inter fac e adapter s. SCU re cog nizes I SA Plug -and- Play boar ds and PCI board s and disp lays the ir confi g[...]

4-3 Configuring Y our System Using the S CU Notice: The system can fail followin g improper confi gurati on. Alwa ys s ave t o fil e the C onfigura tio n Log i n online Help and reco rd the curre nt se tti ngs be fore reconf iguring t he sys tem . Note: Beca use of l icens e rest ricti ons, the SCU dis kette , as supp lied, is n ot bootable. In o r[...]

4-4 Configuring Y our System Table 4-1. Sys tem C onf iguratio n Utility Main Menu MENU OPTIONS DESCRIPTION 1. Learn about configuring your comput er Provides basic instructions on syst em conf igurat ion and using the Help program . 2. Configure com put er Lists autom at ically detect ed boar ds, and enables m anually adding, moving and removing b[...]

4-5 Configuring Y our System Table 4-2. Sys tem C onf iguratio n Utility Men u MENU OPTIONS DESCRIPTION Step 1. I m por t ant Syst em con figu ratio n in formati on. Provides informat ion on the Syst em Configurat ion program and how it dif f er s f r om I SA board configurat ion. Step 2. Add and r em ove boards Lists autom at ically detect ed boar[...]

4-6 Configuring Y our System SC U Configur ation Setti ngs T a b l e 4 - 3 sho ws th e re comme nde d settin gs fo r th e SCU and p rov ides a plac e fo r y ou to rec ord any ch ang es yo u make to these se tting s. To view and/ or ch ang e SCU Conf igurat ion se tti ngs, sel ect S tep 3 under t he Syst em Config ur ation Utility M e nu. Once you h[...]

4-7 Configuring Y our System ISA Board C onfiguration If y ou w ant to add an I SA board to you r sy stem that is not i ncluded in a .cfg f ile, us e the f ollowi ng procedure s to def ine an d add th e optio n boar d. I t is nec essar y to defi ne an ISA board to pr eve nt oth er bo ards in the sys tem from us ing t he sa me IR Q level s, DMA cha [...]

4-8 Configuring Y our System 6. The Select a Configuration (CFG) file to add screen is displayed. At this sc reen selec t No t Listed by pre ssing F5. 7. The A dd a board withou t a .cfg file screen is display ed. Re ad thr oug h th e info rmation and pr ess ENTER. T he A dd a board with out a .cfg file screen re appear s. Whe n th e scr een reap p[...]

4-9 Configuring Y our System 14. The Add screen i s di spl ayed. S ele ct the slot in which yo u wan t to install th e boar d and pr ess ENTER. Note: If the boar d yo u add c auses a c onf lict in th e confi gurati on, a C auti on mes sa ge is d isp laye d. Pres s ENTER at the message . Th is leads y ou to the scr een s that allow you to re solve t[...]

4-1 0 Configuring Y our System BIOS Setup Utility The BIOS Setu p Utility, like th e SCU, is used to ch ange system co nfig uration parameters. This utility has some un ique p arameter s and many paramete rs th at are also c onfig urable w ith the SCU. Th e utility is resident in the system FLAS H memory and does not re quire a diskette or an oper [...]

4-11 Configuring Y our System Using the BIOS Setup Utility You acc ess the BIOS Setu p utility w hen you turn on or reboot y our system. To run the BIOS Setu p Utility, perform the follow ing proc edure: 1. Pow er-on or r eboot the syst em. BIOS displays the fol lowing: Press <F2> to enter SETUP 2. Press F2 . The BIOS Setu p Utility star ts a[...]

4-1 2 Configuring Y our System Refer to the follow ing table for info rmation on th e keys you use wi th Set up. Thes e keys are al so l ist ed at the bo ttom of th e Setu p men u. Key Functi on in Set up M e nu F1 or Alt-H General Help window. ESC Exit the cur r ent m enu. ← or → arrow keys Select a different menu. ↑ or ↓ arr ow keys Move [...]

4-13 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s MENU PARAM ETER NAME NORM AL SETTING OR DI SPLAY ONLY YOUR CONFI GURATI O N MAIN MEN U System Ti m e Enter curr ent time (hour , m inut es, seconds on 24 hour clock). Cu rrent Ti me System Date Enter cur r ent dat e. Cur r e n t Dat e Language Use +/- t o change language; indica[...]

4-1 4 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s (Con tinued) MENU PARAM ETER NAME NORM AL SETTING OR DI SPLAY ONLY YOUR CONFI GURATI O N MAIN MEN U Video Shadow Enabled *Regions wi t h Legacy Expansion ROM s * Boot Sequence Press ENTER for menu. Boot Sequence A: then C: SETUP Pr om pt Enabled POST Error s Enabled * Numl ock [...]

4-15 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s (Con tinued) MENU PARAM ETER NAME NORM AL SETTING OR DI SPLAY ONLY YOUR CONFI GURATI O N ADVANCED MENU Memor y G r oup Er r or s Clear Press ENTER Memor y Configurat ion Message Enabled Memor y War ning POST Err or Enabled CPU Reconfi gur at ion Press ENTER for menu. CPU R econf[...]

4-1 6 Configuring Y our System Table 4-5. B IOS Setu p Co nfiguration s (Con tinued) MENU PARAM ETER NAME NORM AL SETTING OR DI SPLAY ONLY YOUR CONFI GURATI O N SECURITY M ENU Supervisor Passw ord i s Disabled User Password i s Disabled *Set Supervisor Passw or d Press ENTER. Set User Passwor d Press ENTER. ** Passwor d on boot Disabled ** Diskett [...]

4-17 Configuring Y our System E xiting BIOS Setup T o e xit Setu p, se lect Ex it fr om the menu bar to d isplay the Ex it Setu p men u. The follow ing table de scr ibes the option s on th is menu . Not e tha t ES C doe s not exit t his m enu. You mus t se lect one of the items from the menu or menu bar to exit this menu. SELECTIO N DESCRIPTI ON Sa[...]

4-1 8 Configuring Y our System Using the SCSIS elect Utility To ru n the SCSISelect Utility, perfor m the follow ing procedu re: 1. Pow er-on the system. The system b oots up. 2. D ur ing in itialization, press CONTRO L +A. The SCSISelect Utility star ts. When SCSISelect detects mor e than one AIC-78x x h ost adaptor s, it disp lays a selec tion me[...]

4-19 Configuring Y our System SC SIS elect Configur ation Settings The follow ing k eys are ac tive fo r all SCSISelect screens: KEY ACTION Arro w s Up and down arrows move fr om one par am et er t o another within a scr een. ENTER Displays options for a configur able param et er . Selects an option. ESC Moves back to pr evious screen or par am et [...]

4-2 0 Configuring Y our System Table 4-6. SCSIS elect S etu p Co nfig u ratio ns (C on tinu ed) OPT ION RECO M MENDED SETTI NG OR DI SPLAY ONLY YOUR CONFI GURATI O N Host Adapt er BI O S (Configur ation Ut ilit y Reserves BIOS Space) Enabled. 1 Support Removable Disks Under BIOS as Fixed Disks 1, 2 Boot Only 1 Extended BIO S Tr anslation f or DOS D[...]

4-21 Configuring Y our System Configur ing System Jum pers and S witches This se ction desc ribe s the ju mper s and sw itch es used on the I/ O r iser boar d, pr oc essor boar d, an d syste m boar d. Befor e You B egin On ly a qu alified tec hn ical pe rson shou ld per form th e proced ures i n this secti on. Notice: Elec trostatic disc harg e (ES[...]

4-2 2 Configuring Y our System Figu re 4-1. Fu nctio n Select Sw itches A B 1234 ON DIP Functi on Sel ect Sw it ches and Dump But t on A Function select switches B Reser ved Situation s that r equ ire c han gin g sw itch setting s incl ude usi ng an op tiona l unint errupt ibl e power s uppl y (UPS) unit. Note: The switc hes are set correctly at t [...]

4-23 Configuring Y our System Table 4-7. Fu nction Select Switch Settings Switc h Si gnal Settin gs Functi on SW1 RESERVED Of f ( fac t or y se t ting ) On Re served for future use. SW 2 R STMA SK Off (facto ry setti ng) On Reset pushbutt on switch on fr ont of system is enabled. Reset pushbutt on switch on fr ont of system is disabled. SW 3 A CLIN[...]

4-2 4 Configuring Y our System Figu re 4-2. Processo r B oard Ju m per 2 CPU 1 CPU 1 3 A04E Configur ing System Board Jum pers The system board jumpers enab le y ou to set s pec ific ope rati ng para met ers fo r your sys tem. F igure 4 -3 show s the locatio n of th e sy stem boar d jumpe rs. Table 4-8 lists th e system bo ard ju mper s and th eir [...]

4-25 Configuring Y our System Figu re 4-3. System Board Ju mp e rs NARROW SCSI P02 EISA #2 P05 PCI #00 P03 EISA #3 P01 EISA #1 P04 EISA #4 P07 PCI #10 P06 PCI #01 P08 PCI #11 P09 PCI #12 P10 PCI #13 P40 RAID PORT A06K A04A P30 P27 P28 P29 A07A2 A07A1 P24 WIDE SCSI SCSI STATUS POWER POWER POWER P13 MEMORY BOARD P17 DISKETTE P20 FRONT PANEL A13T14 P1[...]

4-2 6 Configuring Y our System Table 4-8. System Board Ju mp e r Configu rations Jumper Descr iptio n Option Setting Factor y Default Your Setting FLASH Code A04A FLA SH r eprogramming power pr otecti on BIO S not wr ite protec ted; FLAS H update BIO S writ e protec ted; no FLASH update 1-2 2-3 1-2 Reserved A06K R equired on fact ory def ault. 1-2 [...]

4-27 Configuring Y our System Moving System Board Jum pers Caution: Bef ore doi ng the p rocedures in t his s ecti on, ma ke sure that your sys tem is p owered o ff and unplug the AC power cord fr om the ba ck of the c hassi s. Failur e to disco nnect po wer bef ore mo ving the j ump ers can resu lt in pe rson al injur y an d equ ipment d amage. No[...]

4-2 8 Configuring Y our System Updating the B IOS To update the syst em BIOS: 1. I nser t an M S-DO S bootable d iskette in to D riv e A and power up t he sys tem. 2. At the A: pro mpt, r emov e th e MS-D OS disk ette and in ser t the BIO S FLASH diskette . 3. Enter PHLASH and pr ess ENTER. 4. Mo nitor the BI OS up date pr oce ss. 5. When the Up [...]

4-29 Configuring Y our System Reset tin g th e CMOS NVRAM To r eset th e CMO S NVRAM: 1. Pow er off the system and remove the panels as desc ribed in ch apter 5 of this g uide . 2. Mov e th e CMO S CLEAR jumper A09T1 to pin s 2-3 (see Figure 4-3). 3. Tu rn the system on and wait for the POST to comple te. Th is will auto matically repr ogr am the C[...]

4-3 0 Configuring Y our System[...]

Chapter 5 Upgr ades and Options Contents Pre cau tion s ......................................................................... 1 Preparing Your System for Upgrade ....................................... 4 Equ ip ment L og ................................................................ 4 Removing a S ide Panel ...................................[...]

Removable M edia Devices and Disk ett e Drives ....................... 42 Inst alling a 5 1/4- Inch Dev ice or 3 1/ 2-Inch Dis kett e Drive .. 44 Removing a 5 1/ 4-Inc h Device or 3 1/ 2-I nch Disket te Driv e . 50 Swapping O ut a Fan M odule ................................................. 52[...]

5-1 Upgrades and Options Pr ecautions The f ollo wing warni ngs and cauti ons a pply t hroughout this c hapter . O nly a tech nic ally qu alified pe rson shou ld integ rate and c on figu re th e sy stem. The onl y procedure that can sa fely b e done wi th the system pow er on is installing (or hot- swapping ) an SCA drive/ carrier assembly in one o[...]

5-2 Upgrades and Options Caution: Electrostatic discharge ( ESD) and ESD protec tion. ESD can damage d isk dr ives, boar ds, an d ot her part s. Thi s sys tem can wit hst and norm al level s of enviro nment al E SD whil e you are hot-s wapp ing SC SI hard drives or hot-s wapp ing a fa iled fan mo dule or powe r supp ly. Howeve r, we recom mend t ha[...]

5-3 Upgrades and Options Caution: Ensure c omplete b oard insertion. Wh en installin g a proc essor/ memory boar d, befor e installin g the bo ard su ppor t pane l, c onf irm v isually that th e bo ard ed ge connect ors a re correctl y orient ed a t the system board con nector—not too low or too hig h. After installin g the boar d suppor t panel,[...]

5-4 Upgrades and Options Pr eparing Y our S ystem for Upgr ade Hav e the f ollowin g to ols available : ■ Phillips sc rew driv er (#1 bit an d #2 bit) ■ Flat-h ead sc rew dr iver ■ Small needle nose plier s ■ Pen or pen cil ■ Utility k nife ■ ESD w ork station o r an tistatic w rist strap (recommended) ■ IC re moval too l. Equi pment [...]

5-5 Upgrades and Options Rem oving a Side Panel To in stall board s in y our system, yo u mu st remo ve th e ex tern al side pane l. Caution: For pr oper cooling and airflow, do not oper ate th e syste m with the side panels r emov ed. Al ways re pla ce the p anels bef ore powe ring on the syste m. Caution: Do not damag e or ben d the EM I fin ge r[...]

5-6 Upgrades and Options Figu re 5-1. System Side P anel A B System si de panel A Padlock at back edge (if installed) B Retaining screws (two at back) External side panel over the boar d area is shown; procedur e is t he sam e for bot h side panels. (You do not need to rem ove t he internal board support panel if you do not need t o access the proc[...]

5-7 Upgrades and Options 7. To pr event unau thorized access inside the system , inser t and lo ck a pad lock thro ug h the loop at th e back (on e at each side) . Note: If your s yste m is alre ady s et up, p lug the syst em ba ck in, reconnect the p eriphera ls, a nd powe r on the peripher als and system. Rem oving the Top Cover Note : The t op c[...]

5-8 Upgrades and Options 5. Avoid bending the EMI fing ers as you slide the cov er back v er y slig htly ( to about a 1/ 2-in ch o r less. ) Then pic k the cover straight up from the ch ass is. Figu re 5-2. System To p Co ver A Removing t op cover A Retaining screws (two at back) To avoid damaging EMI f ingers, do not slide the cover back m uch mor[...]

5-9 Upgrades and Options Installing the Top C over 1. Befo re r eplac ing the to p cov er , make sur e no tools or loose p arts h ave be en lef t inside the sy stem ch assis. 2. M ake su re all op tion boar ds are firmly seated in thei r r espec tive slo ts and th at all inter ior cables ar e properly conn ected. 3. Low er the cov er straight down [...]

5-1 0 Upgrades and Options To r emov e the board suppo rt pan el: 1. O bserv e th e safety and ESD pr ecau tions liste d at the be ginning of this chapt er. 2. Remove the left side panel (as viewed from fron t). 3. Rem ove four s crews fro m the boa rd supp ort p anel (Fig ur e 5-3). Save the sc re ws for re attach ing the board support panel. 4. R[...]

5-11 Upgrades and Options Memor y Board The following sections provide pr ocedures for upg radin g an d co nfig ur ing the memo ry board in yo ur system. Topics cove red inclu de: ■ Remov ing the Memor y board ■ Ad ding or rem oving DI MMs ■ Installin g the M emory board. Notice: Elec trostatic disc har ge ( ESD) c an damag e add- in boar ds [...]

5-1 2 Upgrades and Options Figu re 5-4. M e mo ry B oard + B C A Memor y boar d connect or on system boar d A System board B Memor y boar d connect or C Memor y boar d DIMMs The memor y boar d c ontain s sixtee n D IMM sock ets (Fig ur e 5-5) ar ran ged in fou r ban ks. Eac h 168-pin so cket can ho ld a s ingle 72-b it DI MM modul e with 32MB, 64MB[...]

5-13 Upgrades and Options Figu r e 5-5. Inse r ti ng Me mory DIMMs A B C P11 P12 P13 P14 P15 P16 P17 P18 P3 P4 P5 P6 P7 P8 P9 P10 Bank 0 Bank 1 Bank 2 Bank 3 3. DIMMs are keyed so t hey can onl y be ins erted one way. Position the D IMM over the socket on the board (Fig ure 5-5, A an d B). T he n otch es in th e bottom ed ge o f the DIM M mates w i[...]

5-1 4 Upgrades and Options Re moving D IMMs Notice: Us e extrem e care when remo ving a DIMM. Hold DIMM s only by their edg es. Place them on an antistatic sur face ; do n ot slide them ac ross an y su rf ace. Ap plying t oo much p ressure can bre ak the re tai ning clips o r damag e the socke t slot. App ly on ly en oug h pre ssur e on the r etain[...]

5-15 Upgrades and Options 4. D o no t press in on the bo ard y et! Ease boar d in to the sl ot guid es unt il it is j ust touching t he connect or on the system bo ard. Caution: Befo re pr essing the board f irmly into th e syste m board c on nec tor, co nfir m visu ally th at the board edge con nectors are co rrectly oriented—not too low or hig [...]

5-1 6 Upgrades and Options Rem oving the Processor Board Warn ing : If the syst em ha s bee n running, any pro cesso r an d heat sin k alr eady installed o n th e board will be h ot. To avoid th e possibility of a bu rn while re movin g th e pr oce ssor/ memor y boar d, let the comp onents cool f or 10 m inute s be fore cont inuing wit h the proced[...]

5-17 Upgrades and Options Pentium Pr o Processor The system b oard h as t wo c onnectors for pr ocessor boards. A processor board can hav e one or two Pentium Pro proc essor s installed. The table that f ollows sh ows differ ent co nfig uration possibilities. CPU CPU #1 connector on system boar d ( P11) CPU #2 connector on syst em boar d ( P12) 1 1[...]

5-1 8 Upgrades and Options Insta lling a Pr o cesso r Figu re 5-7 illu strates the loc ation fo r the option al Pent ium p rocess or in yo ur syst em. W hen add ing a se cond proces sor, us e the same typ e and sp eed as th e proce sso r ship ped wi th your s yste m. Cont act your sa les rep resen tative. Notice: Installin g a sec ond pr ocessor th[...]

5-19 Upgrades and Options Figu re 5-7. Insta lling an Optio nal P entiu m P roces so r A B C E D G F A04E H 6. Position the h eat sin k abov e the proc essor so th e larg est of th e two deten tion c lips (D) align s with th e lever on the ZIF socket. 7. T ip the heat sin k so that th e smallest de tention clip fits ov er the tabs at the base of th[...]

5-2 0 Upgrades and Options Remov ing a Pro cesso r Re fer to F igure 5 -7 whil e perfo rming t he fol lowing procedu res. To remove an Pen tium processor: 1. Remo ve th e pr oc essor bo ard as de scr ibed ear lier in this sec tion. Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 2. Push on th e he atsink r eten tion c lip[...]

5-21 Upgrades and Options Installing the Pr ocessor Board 1. Be ca reful not to t ouch comp onent s or gol d edge co nn ecto rs on the pro cesso r/ memor y boar d as y ou re move it f rom its p rote ctiv e wr apper . Pl ace boar d co mpone nt-side up o n an an tistatic su rf ace. If y ou nee d to set an y o f the p roc essor board con fig ur ation [...]

5-2 2 Upgrades and Options Modifying the System Board The following sections provide pr ocedures for upg radin g an d co nfig ur ing the sy stem boar d in y our system. Topics cove red inclu de: ■ Installing video memor y ■ Replac ing the n on-v olatile me mory ■ Replac ing the r eal-time c lock battery . Notice: Elec trostatic disc har ge ( [...]

5-23 Upgrades and Options Video Mem ory The base syste m inc lude s two 512K vide o memor y modu les and tw o soc kets o n th e syste m board. If y ou add tw o addition al 512K v ideo memo ry module s into the so cke ts show n in Fig ur e 5-8, th e base v ideo memor y size is inc re ased fr om 1 MB to 2 M B. Figu re 5-8. Video Memo ry Location +[...]

5-2 4 Upgrades and Options Insta lling Video M emor y Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 1. If the system is on, power off the system a nd r emove the left side pan el as descr ibed earlier in this ch apter . 2. To g ain access to the video sockets, remove the memor y boar d, ref er to Rem oving the Memo ry B[...]

5-25 Upgrades and Options Figu re 5-9. No n-Volatile Me m ory Location + Re placing the Non-Vola tile Me mor y Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 1. Power off the system and r emove the left si de panel as desc ribed e arlier in th is chap ter. 2. If th e no n-v olatile me mory is secu re d by a tie -wr ap, r[...]

5-2 6 Upgrades and Options Real-tim e Clock Battery You may need to replace the r eal-tim e cloc k (RTC) batter y bec ause o f its batter y life span. The battery powers the cloc k in the absence of power. When the batter y star ts to weak en, it loses v oltag e, an d the sys tem sett ings s tore d in CMOS RAM ( for exam ple, t he date an d time) m[...]

5-27 Upgrades and Options Re placing t he Ba tter y Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. 1. Power off the system and remove the left side pa n el as desc ribed e arlier in th is chap ter. 2. To gain acc ess to th e batter y, r emov e th e pr ocesso r boar ds, r efer to Remo ving the Processor Bo ard earlier in [...]

5-2 8 Upgrades and Options Option Boar ds T h is section desc ribe s how to install an d r emov e EISA/IS A and PCI option boards. The system board has fou r de dicate d EISA/I SA bus master exp ansion slots and six ded icated P CI bus maste r ex pansio n slots ( see Fig ur e 5-11). The hig h-performance PCI local bus a llow s the ad opti on of new[...]

5-29 Upgrades and Options Installati on Considerations Newe r ada pters , des igned f or Plug-a nd-Pl ay s ystem s, are automatic ally c onf igu red by the system w itho ut an y user inte rv entio n. O lder ISA and EISA adapter s must be m anua lly confi gured as deta ile d bel ow. Once the ma nual conf igurat ion is compl ete, t he Plug- and-Pl ay[...]

5-3 0 Upgrades and Options ■ On sys tem power-up a nd reb oot, B IOS i nitia tes a scan sequence lookin g for Plug -and-Play option boa rds i nsta lle d since the la st p ower up or re boot . The P lug-and -Pla y scan sequ ence is as f ollo ws: First - BIOS scans for any Plug-and-Play ISA option board installed in slots P01 - P 04, startin g w it[...]

5-31 Upgrades and Options Table 5-1. O ption Board Hardware Co nfiguratio ns OP TION BOA RD IRQ 3 MEMORY ADDRESS I/O ADDRESS OPTI ON SL OT DigiBo ar d (1st) No t Required D0000 200 EISA Slot P01 DigiBo ar d (2n d) N ot R equir ed D 0000 220 EISA Slo t P02 SMC 8432B TA (1st) 4 Set by BIOS Set by BIOS Set by BIOS PCI Slot P0 5 SMC 8432B TA (2n d) 4 S[...]

5-3 2 Upgrades and Options Installing an Option Board Note: Befor e installin g an ISA non-plu g an d play option boar d ru n th e SCU and c on figu re the r esou rc es requ ire d by th e option board . 1. Pow er off the system and r emove the left si de panel (as viewed from front) as described earlier in this ch apter . 2. O bser ve th e safe ty [...]

5-33 Upgrades and Options 5. Rec or d the option board se rial n umber in th e equipment log. 6. Set an y bo ard ju mper s or sw itch es as desc ribe d in the d ocu mentatio n th at come s with the op tion bo ard. Note: Ref er to the do cu mentatio n acc ompan yin g th e option board for in for mation o n wh ethe r th e board is to be installed in [...]

5-3 4 Upgrades and Options 9. Align t he rounde d notch i n the ret aining b racket wit h the thre aded hole i n the expa nsio n slot fram e. The retain ing brac ket f its into th e spac e that w as occu pied by the expansion slot cover . 10. Rein stall the scre w in th e th readed hole. Be su re to push the brac ket slot u p again st the scre w be[...]

5-35 Upgrades and Options Rem oving an Option Boar d Note: Expa nsion s lot covers must be i nsta lle d on al l vac ant slots to maintain the e lectr omag netic emission s ch arac teristic s of th e sy stem and to assur e pr oper cooling of the system components. 1. Pow er off the system a n d remove the left side pa n el (as viewed from front) as [...]

5-3 6 Upgrades and Options Powe r S upply Module The following sections provide pr ocedures for r emoving and in stalling a pow er su pply module. Rem oving a Power Supply Module If th e amber LED o n a pow er supply modu le is lit, the pow er su pply modu le can be ho t swappe d. I f the ambe r LE D on a po wer supp ly mo dule i s not lit , it i s[...]

5-37 Upgrades and Options Installing a P ower S upply Module 1. Befo re installin g th e power supply modu le pull the rele ase -handl e down. 2. Slide the new or replac ement power supply module into th e ch assis un til the p ower suppl y modu le rele ase -handl e is a lmo st cl osed ( upright p osit ion). 3. Push t he power s uppl y modu le rel [...]

5-3 8 Upgrades and Options Installing or S wapping a Disk Dr ive in a Hot-swap Bay This pr ocedur e describes in stalling a n ew dr ive in or swapping out a faulty driv e from one of the six hot- swap d riv e bays. Th e 3 1/2-in ch SCSI dr ives mu st use the indus try st anda rd 80 -pin S ingle Connect or Attach ment ( SCA) co nne ctor . Eac h dr i[...]

5-39 Upgrades and Options Notice: When the SCS I dr ive fault LED indic ates a dri ve faul t (st ead y yello w light ), you can re move t he driv e an d swap in a re place ment at an y time w he n th e driv e is n ot being acc essed, with out n eedin g to po wer down t he sys tem . However, d rive m anufact urers cau tion again st movin g a driv e [...]

5-4 0 Upgrades and Options Figu re 5-15. Disk Dri ve in Hot-s wap B ay 7. Pu ll the faulty drive ou t of the ba y far enoug h to disengage the dr ive con nector from the backplane. Wa it 3 0 seco nds unt il t he drive s pins down, then remove the dr ive from the driv e bay. Notice: Obse rv e static p rec aution s. Use an an tistatic wris t st rap. [...]

5-41 Upgrades and Options 11. Slide the drive in to the carrier with its SCA connect or faci ng towa rd the front of the ca rrier (op en end) if swapping dr ives (reuse the car rier from the faul ty dri ve). 12. While h olding th e driv e in the c arrier with y our lef t hand , ali gn the dri ve’s s crew holes wit h the ca rrier’s scre w holes [...]

5-4 2 Upgrades and Options Removable Media D evices and Diskette Dr ives A C D-ROM rea der is alwa ys mo unted i n bay A . SCS I remo vable me dia dev ices c an be in stalled in perip her al bays B an d C. SCSI dev ices sh ould be installe d in th e fir st available bay fr om the top (bay A). F igu re 5- 17 illustr ates the rec ommended r emovable [...]

5-43 Upgrades and Options Figu re 5-17. Remo v able Media and Diskette Dev ice B ays A B C D E Removable M edi a and Di sket t e Device Bays A CD-ROM r eader B 5 1/4-inch expansion bay C 5 1/4-inch expansion bay D 1.44 MB diskett e E 3 1/2-inch expansion device bay Bay A CD-RO M (alw ays in stalled). Dev ic e must h ave th e in tern al SCSI ter min[...]

5-4 4 Upgrades and Options Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Caution: CD- ROM dev ices c ontain a laser system an d are classi fied as ©CLAS S 1 LASER PROD UCTS . To u se these devices properly , thorou ghly read the doc umen tation pr ov ided by the CD -ROM manu factu rer , and k eep th e doc ume ntation for futu re ref [...]

5-45 Upgrades and Options 5. Caref ully pull ou t on th e thu mbscr ew u ntil th e middle an d th e top of the f ron t cov er are r elease d, then remov e it from th e chassis by pullin g it straig ht u p and out of the h ing e tabs at th e bottom edge of the cov er. Figu re 5-18. Remo ving Fro nt Plastic Co ver POWER STATUS DISK POWER RESET B A C [...]

5-4 6 Upgrades and Options Figu re 5-19. Remo ving Bl ank Panel Tray POWER STATUS DISK POWER RESET 10. Save the blan k pan el tray and scr ews to r eu se if y ou remo ve a dr ive fro m a bay later and do not r einstall one. 11. Remov e th e dev ice from its p rote ctiv e wr apper and plac e it on an antistatic sur fac e. Rec or d the d riv e model [...]

5-47 Upgrades and Options Figu re 5-20. Remo ving Side Rails C A B Removing si de rai l s f r om blank panel t r ay A Screws B Side r ails C Blank panel tray 12. Set any device jumpers or switc hes on the device. Refer to the installation pro cedu res th at came w ith the d evic e. Notice: SCSI ter minatio n r esistors f or th e 5 1/ 4-inc h dev ic[...]

5-4 8 Upgrades and Options Figu re 5-21. Attaching Side Rails to a Dev ic e A C B D C Atta ching side ra ils to remo vab le medi a dr i ve or di skett e dr i ve A Chassis mounting screws B Side r ails C Four drive m ount ing screws DD r i v e Figu re 5-22. Engaging the D evice Sid e Rails to the Bay Guid e Rails A B[...]

5-49 Upgrades and Options 16. Conn ect a p ower cable to the bac k of the dr ive ( see Fig ur e 5-23). Note: Fo r 5 1/ 4-inc h de vic es pow er c ables ar e pro vided in the ch assis for r emov able 5 1/4- inch media dr ives ( inc ludin g th e CD-RO M th at is facto ry- installed ). Th ese pow er cables ar e inter ch ang eable for 5 1/4- inch devi [...]

5-5 0 Upgrades and Options 18. Reinstall th e fr ont p lastic c over , to p cov er, the side cover, a nd powe r on the s yst em. It may b e neces sa ry to r un th e SCU as desc ri bed in th e Configu ring Your System c hapte r. Rem oving a 5 1/4-Inch Device or 3 1/2-Inch Diskette Dr ive 1. Power off the system and r emove the left si de panel (as v[...]

5-51 Upgrades and Options Figu r e 5-24. Addi ng B lank Panel Tr ay POWER STATUS DISK POWER RESET Instal li ng bl ank panel tray A Blank panel tray B Two screws that secure t he blank panel tray 12. Push the blank pan el tray into the bay un til the screw holes of the side rails are directly in front of the cha ss is s crew holes and s ecure wit h [...]

5-5 2 Upgrades and Options Swappi ng Out a Fan Module This procedu re describes swapping out a faulty fan modu le fr om on e of th e fiv e ho t-swap fan bay s. The s yste m has five hot swa ppab le fa n modul es hous ing a t ota l of s ix fans (two f ans i n one mod ule). The fail ed fa n modul e can b e eas ily re moved or repla ced wi thout turni[...]

5-53 Upgrades and Options 5. G rasp th e fan modu le’s tw o thu mb scr ew s and pu ll the f an mod ule ou t of th e c hassis. 6. Remo ve the new f an mo dule from its shi pping cont ainer. 7. Sli de the ne w fan m odule i nto t he fan b ay until it docks with i ts co nnector. 8. Ti gh ten th e two thu mb scre ws th at secu re th e fan modu le to [...]

5-5 4 Upgrades and Options Figu re 5-26. Remo ving the Rear Fan m od ules[...]

Chapter 6 Probl em Solv ing Contents Re settin g the System ............................................................ 2 Tr oubleshooting Check lists .................................................... 3 Ini tial System Star tup....................................................... 3 Running New Applicat ion Soft ware ..........................[...]

dfgdfg[...]

6-1 Problem Solving This c hapte r h elps yo u iden tify an d solv e pr oblems that ma y occur during s yste m ins tal lati on or whil e usi ng yo ur sy stem. The first se ction of th is ch apter tells yo u how to reset you r system in the event of problems. The next few sec tions provide troubleshooting c hecklists and p roc edu ral step s that he[...]

6-2 Problem S olving Resetting the System There are two w ays to res et the system: Reset button Push ing the rese t button clear s the system me mory , re starts the POST , and relo ads the o per ating syste m. Po wer o ff/on Turn ing the powe r off and then on w ith the push- button switc h o n the fro nt pan el has th e same e ffec t as push ing[...]

6-3 Problem Solving Troubleshooting C hecklists The following subsections provide troubleshooting ch ecklists fo r pr oblems that occ ur at initial system st artup , when you run new ap plica tio n soft ware, a nd af ter the syst em ha rdware and s oftwa re have b een running corre ctly. Initial System S tartup Pr oblems that o cc ur at initial sy [...]

6-4 Problem S olving ■ Are all D IMMs fu lly seated an d installed co rre ctly? Refe r to th e Upgra des and Options chap ter f or installation instru ction s. ■ Are all o ption bo ards an d disk dr ives in stalled correct ly? Re fer to t he Upgra des and Options ch apter . ■ If t he sys tem ha s a hard di sk dri ve, is i t prop erly for matt[...]

6-5 Problem Solving Running N ew Applicati on Softwar e Prob lems tha t occur when you run ne w appl icat ion so ftware are usua lly rel ate d to t he sof tware. F ault y equipmen t is much less likely, especially if other so ftware runs correct ly. If you have p roble ms whi le running new a ppli cati on sof tware, che ck the fol lowi ng: ■ Does[...]

6-6 Problem S olving After System Has B een Running Cor rectly Pr oblems that o cc ur after the sy stem har dw are an d so ftware have b een running co rrectly o ften i ndica te equi pment f ailur e. H owev er , man y situ ations th at are ea sy to co rrect ca n als o caus e such p roble ms. I f you have p roble ms a fter t he sys tem has b een run[...]

6-7 Problem Solving Additi onal Troubl eshooting Pr ocedures This sec tion prov ides a more detailed approac h to diag nostic testing and ide ntific ation o f a pro blem and locatin g its sour ce . Er ror Checking Ea ch tim e you turn on t he sys tem , the POS T runs automatic ally an d c hec ks the system bo ard, CPU modu le, memo ry , key boar d,[...]

6-8 Problem S olving Pre par ing the Sy stem for D iagnost ic Tes ting To prepare the system for diagnostic testing, per form the foll owing: Notice: Bef ore di sconnect ing any p eriphe ral ca ble s fr om the system, tur n o ff th e sy stem and any exte rn al peri phera l devi ces. Fa ilure to do so ca n cause per manen t damag e to the system an [...]

6-9 Problem Solving Monitor ing POST while it is running Ea ch tim e you tu rn on the s yste m, the power-o n sel f- test (P OST) r un s automatic ally an d ch ec ks the system board , CPU, memory , k eybo ard, and most in stalled peripher al devices. Du rin g th e memor y te st, PO ST display s the amoun t of memor y th at it is able to ac cess an[...]

6-1 0 Problem S olving Table 6-1. POST Keys and Errors ACTIO N/M ESSAGE DESCRIPTI ON To Abort Me mory Te st Press ctr l+alt+s during the m em or y t est. If PO ST Beeps Before Video Appears Initialization failed befor e video initialized. Most beep code er rors ar e fatal; initialization cannot continue. Refer t o t he section BIO S User ’s Infor[...]

6-11 Problem Solving Confir ming Loading of the Op erat ing Sys tem Onc e the syst em boots up, the operating system prompt appears on the screen. The prompt varies accordin g to the operating system. If the operating system prompt does n ot appe ar, ref er to Problems With Application Softwar e fou nd late r in th is ch apter. Specific Pr oblems a[...]

6-1 2 Problem S olving Power LED D oes Not Light Check the following : ■ Is the sys tem opera ting norm all y? If so , the powe r LED is p robably defec tive . ■ Are there other pr oblems with the system? If so, chec k the items listed under System Cooling Fans Do No t Rotate. System Cooling Fans Do N ot Rotate Note: Th e sy stem has f ive h ot[...]

6-13 Problem Solving No Character s Appear On Scr een Check the following : ■ Is the riser car d fu lly seate d in th e sy stem board connect or? The ri ser ca rd is the s mal l card that the mous e and keyboa rd plug i nto. ■ Is the keyboard workin g? ■ Is the video display plug ged in and tu rned on? ■ Are t he bri ghtness and co ntras t [...]

6-1 4 Problem S olving Character s are Distor ted or Incorr ect Check the following : ■ Are t he bri ghtness and co ntras t cont rols p roperly adjusted on the video display? Refer to the doc umen tation su pplie d with you r v ideo display . ■ Are the v ideo d isplay sig nal an d pow er cables proper ly installed? ■ Is the S CU conf igurat i[...]

6-15 Problem Solving Floppy Disk D rive Ac tivity LED D oes Not Light Check the following : ■ Are the floppy disk drive powe r and signal cables proper ly installed? ■ Are all relev ant switches and jumpers on the floppy di sk dri ve set correctl y? ■ Is the floppy disk driv e properly config ured in Setu p? If yo u are us ing the o nboa rd f[...]

6-1 6 Problem S olving Hard Disk Drive Ac tivit y LED Does No t Li ght If yo u have ins ta lled one or m ore hard dis k drives in your s ystem , check the f ollowi ng: ■ Is the o ptional d isk co ntro ller boar d fu lly seate d in the system bo ard c on nec tor ? ■ Is the disk drive seated properly ? ■ Are the jumpers on the system board set [...]

6-17 Problem Solving Pr oblems wi th Application S oftware If yo u have pro blem s wi th ap plica tio n soft ware, per form th e fo llowin g: ■ Veri fy tha t the s oftwa re is properl y configured for the sy stem. Refer to th e softw are in stallation and oper ation d ocu mentation for instr uc tions on setting up a nd usi ng the s oftwa re. ■ [...]

6-1 8 Problem S olving BIOS User ’s Information Th is sectio n de scr ibes the var iou s scr een message s and beep codes of the system B IO S. The BIOS indicates errors by writ ing an e rror code to the PS/2 -st anda rd log ging are a in the Exten ded BIO S Data Ar ea, an d by di spla ying a mess age o n the s creen, which i s s omet ime s prece[...]

6-19 Problem Solving Table 6-2. B IOS Messages MESSAG E DESCRIPTI ON nnnn Cache SRA M Passed Where nnnn is the amount of syst em cache in kilobytes successfully tested. Diskett e dr i ve A er r or or Diskett e dr i ve B er r or Diskette Drive is present but f ails the BIO S POST diskette tests. Check t o see t hat t he dr ive is defined with the pr[...]

6-2 0 Problem S olving Table 6-2. B IOS Messages (Co ntinu e d) MESSAG E DESCRIPTI ON Press <F1> to resum e, <F2> to Setup Displ ayed af t er any r ecover able err or m essage. Press <F2> to ent er SETUP Optional message displayed during POST. Can be t ur ned of f in Setup. Previ ous boot i ncompl et e - Def a ul t confi gur at i [...]

6-21 Problem Solving Messages and Beep Codes Whene ver a reco verab le error o ccurs duri ng POST, BIOS displays a m essage on the video display screen and c ause s the spe aker to beep tw ice as the messag e ap pears . BIOS als o iss ues a beep code (o ne long t one fol lowed by two s hort t ones ) during P OST i f the vi deo con fig uratio n fail[...]

6-2 2 Problem S olving Table 6-3. POST Tests Code Beeps POST Routine Descri pt i on 02 1-1- 1- 3 Ver ify Real Mode 04 1-1- 2- 1 G et CPU type 06 1-1- 2- 3 I nitialize system hardwar e 08 1-1- 3- 1 I nit ialize chipset registers with initial POST values 09 1-1- 3- 2 Set in POST f lag 0A 1-1-3- 3 Initialize CP U regist er s 0C 1-1-4- 1 Initialize cac[...]

6-23 Problem Solving Table 6-3. POST Tests (con ti nu e d) Code Beeps POST Routine Descri pt i on 40 2-1- 1- 1 Set I nit ial CPU speed 42 1-1- 1- 3 I nitialize interrupt vect or s 44 2-1- 2- 1 I nitialize BIOS interr upt s 46 2-1- 2- 3 Check ROM copyr ight not ice 47 2-1- 2- 4 I nitialize manager for PCI O ption ROMs 48 2-1- 3- 1 Check video config[...]

6-2 4 Problem S olving Table 6-3. POST Tests (con ti nu e d) Code Beeps POST Routine Descri pt i on 88 3-1- 3- 1 I nitialize BIOS Data Area 8A 3-1-3- 3 Initialize Extended BIOS Data Area 8C 3-1-4- 1 Initialize floppy controller 90 3-2- 1- 1 I nitialize hard disk drives 91 3-2- 1- 2 I nit ialize local-bus hard-disk controller 92 3-2- 1- 3 J um p t o[...]

6-25 Problem Solving Table 6-3. POST Tests (con ti nu e d) Code Beeps POST Routine Descri pt i on The fol l ow ing ar e f or boot bl ock in FLASH RO M E2 4-3-1- 3 I nitialize the chipset E3 4-3-1- 4 I nitialize refresh count er E4 4-3-2- 1 Check f or For ced Flash E5 4-3-2- 2 Check HW stat us of ROM E6 4-3-2- 3 BI O S ROM is OK E7 4-3-2- 4 Do a com[...]

6-2 6 Problem S olving Table 6-4. System Statu s LED Indic ators LED Stat us Descript ion Response Power Status Off Power O FF None required (nor m al) Green Power ON None required (nor m al) Amber System power supply failure Replace failed power supply module. System St at us O ff Power OFF None required (nor m al) Green No alarms None required ( [...]

6-27 Problem Solving Table 6-6. System Statu s Abnormal Conditions LED (Amber ) Condi t ions System Stat us Unit f an alarm Memory multi -bit erro r (SER R) P6 bus e rror SE RR) Thermal sensor ( f r om SCSI distr ibut ion board) Temperat ur e (heceta) Voltage (heceta) CPU thermal tr ip (hecet a) Chassis in t r usion ( f r ont cover ) PCI PERR# ( O [...]

6-2 8 Problem S olving[...]

Appendix A System C abling Contents Befo re Y ou Be gin ................................................................. 1 S tati c Pre cauti ons ................................................................ 1 Standar d SCSI Bus Conf iguration ........................................... 2 RAID Con figu rati on ..................................[...]

Bill Graham Bill Graham[...]

A-1 System Cabli ng This ap pendix co ntains in for mation an d pro cedu re s on cab ling co nfigurat ions used i n your sys tem . The confi gurati ons i nclude: Standa rd SCSI bu s Opt ional RAID co ntroll er. Befor e Y ou Begin Warn ing : The DC p ush-b utton o n/off swi tch on t he front panel does not turn off the system A C power . Befor e doi[...]

A-2 System Cabli ng Standar d SCS I Bus C onfiguration Your system is cabled using the two on-board SCS I co ntro llers. The on- board Ad aptec 7880 ultr a wide SCSI cont rolle r is us ed to control the s ix hard dis k drives and th e on -boar d Adaptec 7860 nar ro w SCSI c ontr oller is used to con trol u p to th ree r emov able media per ipher al[...]

A-3 System Cabli ng Figure A- 1 . St a ndar d Syste m Cabl e Configurat i on M P Q O E A06K A04A P30 P27 P28 P29 A07A2 A07A1 A13T14 P25 A16C A16D A15F1 A085 A09T4 A09T3 A10T A09T2 A08T2 A09T1 A08T A08T1 G H D F C B A D S K 0 L 1 2 3 4 5 I J N R A— D evic e in tern al SCSI ter mination resisto rs B— Narro w SCS I de vices i n upper p eriphe ral [...]

A-4 System Cabli ng P— 2nd 3 1/ 2-inc h d evic e (optio nal) Q— 3 1/ 2-inc h d iskette dr ive R— Sy stem boar d S— SCSI d istribu tion p anel te rminato r Figure A- 2 . St a ndar d SCSI B us Cable Rou ti ng A B C D E Narrow SCSI Cable (50 pins) Ultra Wide SCSI Cable (68-pins) To HDD SCSI Distribution Panel POWER STATUS DISK POWER RESET A B [...]

A-5 System Cabli ng Figure A- 3 . RAID Ca bl e Configurat i on M P Q O E A06K A04A P30 P27 P28 P29 A07A2 A07A1 A13T14 P25 A16C A16D A15F1 A085 A09T4 A09T3 A10T A09T2 A08T2 A09T1 A08T A08T1 G H D F C B A D I J L S K 0 1 2 3 4 5 N R T U V A— D evic e in tern al SCSI ter mination resisto rs B— Narro w SCS I de vices i n upper p eriphe ral b ays C?[...]

A-6 System Cabli ng Q— 3 1/ 2-inc h d iskette dr ive R— Sy stem boar d S— SCSI d istribu tion p anel te rminato r T— DAC960PD U RAID con troller in PCI slot #00 (P05) U— RAID cha nnel 0 cable connecto r V— Act ivit y cabl e connecto r (not us ed) Installing the RAID Controller If y ou ar e addin g th e DAC960PD U co ntro ller to an ex i[...]

A-7 System Cabli ng Figure A- 4 . Re routing the Ul tr a Wi de SCSI Ca bl e Configur ing the RAI D Contr oller The DACCF u tility is in clu ded with the RAID con troller . This c onfig ur ation utility allows yo u to con figu re y our disk array befor e installing you r netw or k ope ratin g sy stem. Th e D AC960PDU RAI D cont rolle r suppo rts va [...]

A-8 System Cabli ng If yo u want t o be a ble t o remo tely ( from a PC cli ent) confi gure the a rray; incre ase array ca paci ty onli ne; or moni tor statistic s on d isk and con trolle r ac tivity , y ou must in stall the G lobal Arr ay M anag er ( GAM) option that w as pro vide d with you r RAI D subsy stem. The GAM option inc lude s diskette s[...]

Appendix B Mem ory C onfigurati ons Contents Mem ory D IMM Co nfig urati ons ................................................. 1[...]

Bill G rahamaerr tert erter[...]

B-1 Memory Configurations Memor y DIMM C onfigurations The memor y boar d c ontain s sixtee n 168-pi n DI MM soc kets fo r a total of up to 4 GB of system me mory , usin g 256M B DIM Ms. See Fig ur e B-1. DIM M so cke ts on the bo ard ar e or gan ized as f our 72-bit wid e, 2- , or 4- way inter leav ed bank s. For examp le, a 4-w ay int erlea ved b[...]

B-2 Memory Configurations Bank installation DIMM type Always begin with the top DIMM sites (P3 and P11) as you fill the sockets. All DIMMs in a bank must be identical size. DIMMs may differ in size from bank to bank. Number of DIMMs supported: 2, 4, 8, 12, or 16. Use only 72-bit, 168-pin, fast page mode DIMMs with gold plated edge connectors, singl[...]

B-3 Memory Configurations Table B-1. Memory Configurations (Continued) Total Memory Interleave Type Bank #0 Bank #1 Bank #2 Bank #3 1152MB four-way 4 x 256MB (P3, P11, P4 + P12) 4 x 32MB (P5, P13, P6 + P14) 1280MB four-way 4 x 256MB (P3, P11, P4 + P12) 4 x 64MB (P5, P13, P6 + P14) 1536MB four-way 4 x 256MB (P3, P11, P4 + P12) 4 x 128MB (P5, P13, P6[...]

B-4 Memory Configurations x[...]

Appendix C Option Boar ds Contents Int roduct ion ...................................................................... C-1[...]

C-1 Option Boards Introducti on Us e thi s se ction o f your use r’s guid e for s toring con trolle r/ adapter installation proc edu res th at acc ompan y op tion boar ds y ou pu rc hase after y ou r serv er is installed.[...]

Appendix D Devices Contents Int roduct ion .......................................................................... 1[...]

D-1 Devices Introducti on Us e thi s se ction o f your use r’s guid e for s toring d evice installation pro cedu re s that acc ompan y add- on peri phera l devi ces you p urchase aft er your se rver is installed.[...]

Appendix E Networ k Operating System s Contents Int roduct ion .......................................................................... 1[...]

E-1 Network Operating S ystems Introducti on Us e thi s se ction o f your use r’s guid e for s toring yo ur Net work Opera ting S yste m Conf igurati on Guide .[...]

Equipm ent Log Us e thi s eq uipme nt lo g form t o record p erti nent info rmation about y our syste m. Y ou w ill need some of this in for mation to r un the Sy stem Con figu ration Utility. Be sure to update the equ ipment log w hen you add options. Rec ord th e mode l and se rial n umber s of th e syste m co mpone nts, d ates of c ompon en t re[...]

rtyrtyrtyrtyry[...]

1 Equipment Log Equipment Log Component Manufacturer Name and Model Serial Number (if available) Date Installed Server Baseboard 2nd CPU 3rd CPU 4th CPU DIMMs Video Mem. DRAM Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 Tape Drive 3 CD-ROM Drive 1 CD-ROM Drive 2 CD-ROM Drive 3 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Har[...]

2 Equipment Log Equipment Log (continued) Component Manufacturer Name and Model Serial Number (if available) Date Installed Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External SCSI Peripherals[...]

Glossary Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to[...]

2 Glossary C cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor. CD-ROM drive (Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk. Centronics port An industry standard parallel port. See also parallel port. CGA (Color Graphics[...]

3 Glossary DOS (Disk Operating System) See operating system. DRAM (Dynamic RAM) See RAM. E ECC (Error Checking and Correction) A method of detecting and correcting errors. EEPROM (Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information. EGA (Enhanced Graphics Adapter) A type of[...]

4 Glossary G (Gigabyte) 1,073,741,824 bytes. See also byte. H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration Utility) The program that you use[...]

5 Glossary LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. M (Megabyte) 1,048,576 bytes. See also byte. math coprocessor An IC that works with the microprocessor to speed up mathematical calculations. m[...]

6 Glossary password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus supporting data transfers of up to 132MB per second. Pentium A type of microprocessor, with a built-in math coprocessor, cache memory, and memor[...]

7 Glossary serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device, such as a mouse, a modem, or a serial printer. Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the ha[...]

8 Glossary[...]

[...]

■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ 101846-01[...]