Multi-Tech Systems MVPFXS-24 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Multi-Tech Systems MVPFXS-24. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Multi-Tech Systems MVPFXS-24 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Multi-Tech Systems MVPFXS-24 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Multi-Tech Systems MVPFXS-24, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Multi-Tech Systems MVPFXS-24 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Multi-Tech Systems MVPFXS-24
- nombre de fabricante y año de fabricación del dispositivo Multi-Tech Systems MVPFXS-24
- condiciones de uso, configuración y mantenimiento del dispositivo Multi-Tech Systems MVPFXS-24
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Multi-Tech Systems MVPFXS-24 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Multi-Tech Systems MVPFXS-24 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Multi-Tech Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Multi-Tech Systems MVPFXS-24, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Multi-Tech Systems MVPFXS-24, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Multi-Tech Systems MVPFXS-24. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    M ult i V OIP FX TM F X S- On l y S I P Ga t e w a y s User Guide for Voice/IP Gateways Models: MVPFXS-8 MVPFXS-16 MVPFXS-24[...]

  • Página 2

    2 User Guide S000415A MultiVOIP FX Analog FXS-Only Gateways (Models MVPFXS-8, MVPFXS-16 & MVPFXS-24 ) This publication may not be reproduced, in whole or in part, wi thout pri or expressed written pe rm ission from Multi-Tech Systems , Inc. All rights reserved. Copyright © 2006, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no rep[...]

  • Página 3

    3 CONTENTS CHAPTER 1: OVERV IEW ............................................................................................................ .......................................... 5 A BOUT T HIS M ANUAL ...............................................................................................................................................[...]

  • Página 4

    Contents MultiVOIP FXS User Guide 4 CHAPTER 6: PHONEBOOK C ONFIGURATION ............................................................................................. ................ 84 C ONFIGURING M ULTI VOIP P HONEBOOKS ............................................................................................................................. 8[...]

  • Página 5

    5 Chapter 1: Over vie w[...]

  • Página 6

    Overview MultiVOIP FXS User Guide 6 About This Manual This manual is about Vo ice-over-IP products made by Multi-Tech Systems, Inc. I t describes three analog MultiVOIP TM FX units that operate wit h the SIP transmission protocol only and use the FX S telephony interface only, name ly, models MVPFX S-24, MVPFXS -16, and MVPFXS- 8. At this writing, [...]

  • Página 7

    MultiVOIP FXS User Guide Overview 7 Intr oduction to Analog MultiV OIP FX SIP FXS-only Gate way V oice-over -IP Units (MVPFXS-8/16/24) VOIP: The Free Ride. We proudly present Multi-Tech's M VPFXS-8/16/24 M ultiVOIP TM FXS SIP Gateways. These three models allow voice/fax communic ation to be transmit ted at no additional expen se over your exis[...]

  • Página 8

    Overview MultiVOIP FXS User Guide 8 Phone System Transpar ency. These MultiVOIPs inter-operate with a telephone switch or P BX, acting as a switching device that directs voice and fax calls over an IP network. The M ult iVOIPs have “phonebooks,” directories that determine to who calls may be made and the sequences that must be used to complete [...]

  • Página 9

    MultiVOIP FXS User Guide Overview 9 The primary advantage of the web GUI (over a GUI t hat requires a local conn ection) is remote access for control and config uration. The controlle r PC and the MultiVOIP u nit itself must both be connected to the same IP network and their IP addresses must be kno wn. Logging of System Even ts . MultiTech has bui[...]

  • Página 10

    Overview MultiVOIP FXS User Guide 10 MultiV OIP Fr ont P anel LEDs LED Types . The MultiVOIPs have two types of LEDs on their front panels: (1) general operation LED indicato rs (for power, booting, and ethernet functions), and (2) channel operation LED indica tors that describe th e data traffic and performance in each VOIP data channel. Active LE[...]

  • Página 11

    MultiVOIP FXS User Guide Overview 11 Computer Requirements The command computer used in conjunction with the MultiVOIP must meet these requirem ents: (a) any reaso nably modern PC, (b) must have an up-to-date version of J ava installed (v. 1. 5 or higher), (c) must have an up-to-date web brows er installed (at t his writing, up-to-date br owsers wo[...]

  • Página 12

    Overview MultiVOIP FXS User Guide 12 Installation at a Glance The basic steps of inst alling your Multi VOIP network involve unpacking t he units, connectin g the cables, and configuring t he units using th e MultiVOIP web-ba sed graphic user int erface (GUI), and c onfirming connectivity with another voip site. This process resu lts in a fully fun[...]

  • Página 13

    13 Chapter 2: Quick Start Guide[...]

  • Página 14

    Preliminaries & Info Gathering MultiVOIP FXS Quick Start Guide 14 This chapter contains streamlined instru ctions to ge t the Mult iVOIP up and running qu ickly. These start- up instructions includ e assistance on se tting up the MultiVOIP’s Inbound and Outbound Phonebooks. These sections of the Qu ick Start Guide may be particularly use ful [...]

  • Página 15

    MultiVOIP FXS Quick Start Guide Preliminaries & Info Gathering 15 Phone/IP Details *A bsolutely Needed* Bef ore Star ting the Installation The MultiVOIP will interface with both the IP ne twork and the phone system. Y ou must gather information about the IP network and about the phone system so that the MultiVOIP can be configured to operate wi[...]

  • Página 16

    Preliminaries & Info Gathering MultiVOIP FXS Quick Start Guide 16 Config Inf o CheckList Type of Config Info Gathered MultiVOIP Configuration screen on which to enter Config Info √ IP info for voip unit ● IP address ● Gateway ● DNS IP (if used) IP Parameters Interface Type (FXS only*) Interface Parameters *In FXO/FXS systems, channels u[...]

  • Página 17

    MultiVOIP FXS Quick Start Guide Command PC & Voip Hookups 17 Command/Contr o l Computer Setup (Specs & Settings) The computer used for command and co ntrol of the MultiVOIP (a) any reaso nably modern PC, (b) must have an up-to-date version of J ava installed (v. 1. 5 or higher), (c) must have an up-to-date web brows er installed (at t his w[...]

  • Página 18

    Command PC & Voip Hookups MultiVOIP FXS Quick Start Guide 18 Quic k Hookup f or MVPFXS-8/16/24[...]

  • Página 19

    Auxiliary Software Issues MultiVOIP FXS Quick Start Guide 19 Ensure that Jav a & Browser V ers ions will Suppor t W eb-Based GUI For more details, see Chapter 4: Software Installation in User Guide. 1. MultiVOIP must be properly cabled. Po wer must be turned on. 2. Is Java Run time program at level 1.5 or greater? If n ot, load up-to-date Java [...]

  • Página 20

    Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 20 3. Establish a ‘connection’ in HyperTerminal. 4. Check that HyperTerminal is a ddressing the correct COM port.[...]

  • Página 21

    MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. 21 5. Check that HyperTerminal’s data ra te is set to 115200bps. 6. To begin, HyperTerminal mu st be connected and ready.[...]

  • Página 22

    Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 22 7. Reboot the Mult iVOIP by turning off its power and turning it b ack on again. The ARMBoot prompt will appear on the HyperTerminal screen . When this screen appears, you m ust quickly press any key to stop the regular b oot-up process (the manual boot process). 8. Type setenv ipaddr a.b.c[...]

  • Página 23

    MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. 23 9. To confirm th at the ipaddr (vo ip IP address) was indeed ch anged to the value you want, type printenv at t he mvp-boot> prompt and then press Enter . 10. Type saveenv and press Enter . 11. Turn the voip off and t h en on again to reboot it.[...]

  • Página 24

    Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 24 12. Allow the voip to boot up again normally (this wi ll take a few minutes) with the console connection still active. When the rebootin g process is complete (when the boot light is no longer lit ), type 1 and press Enter . NOTE : This change of IP addre ss is only temporary. Y ou must com[...]

  • Página 25

    MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. 25 In each field, enter the values that fit your particular network. Click OK . 15. In the sidebar me nu, click Save & Apply . Allow the voip to Reboo t.[...]

  • Página 26

    Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 26 Phone/IP Starter Configuration Full details here: MVPFXS-24 MVPFXS-16 MVPFXS-8 Technical Configuration chapter in User Guide 1. Open a browser and go to the IP Address of the MVPF XS unit (default IP is 1 92.168.2.1). In the sidebar menu, click Conf iguration . 2. Go to Co nfiguration | IP [...]

  • Página 27

    MultiVOIP FXS Quick Start Guide Phonebook Starter Config. 27 Phonebook Starter Configuration ( with remote v oip ) If the topic of voip phone books is new to you, it may be helpful to read the PhoneBook Tips section (page 32) before start ing this procedure. To do this part of the quick setup, you need to know of another voip that you can call to c[...]

  • Página 28

    Phonebook Starter Config. MultiVOIP FXS Quick Start Guide 28 4. Suppose you want to call a phone number outside of your building using a phone station t hat is an extension from your PBX system (if present). What di gits must you di al? Often a “9” or “8” m ust be dialed to “get an outside line” throu gh the PBX (i.e., to connect to the[...]

  • Página 29

    MultiVOIP FXS Quick Start Guide Phonebook Starter Config. 29 6. In the “Remove Prefix ” field, enter the in itial PBX acce ss digit (“8” or “ 9”). North America, Long-Distance Example Euro, National Call Example Seattle-Chicago system. Answer : enter 8 in “Remove Prefix” field of Seattle Outbound Phonebook. London/Birming. system. A[...]

  • Página 30

    Phonebook Starter Config. MultiVOIP FXS Quick Start Guide 30 Inbound Phonebook 1. Open the browser and go to the IP address of the Mult iVOIP unit. 2. Go to Phon e Book | Inbound Phon ebook | Add Ent ry . 3. In the “Remove Prefix” field, enter your local callin g code (area code, country code, city code, etc.) preceded by any other “access d [...]

  • Página 31

    MultiVOIP FXS Quick Start Guide Phonebook Starter Config. 31 4. In the “Add Prefix” field, enter any digi ts that must be dialed from your local voip to gain access to the PSTN. North America, Long-Distance Example Euro, National Call Example Seattle-Chicago system. On Seattle PBX, “9” is used to get an outside line. Answer: 9 is prefix to [...]

  • Página 32

    Phonebook Tips MultiVOIP FXS Quick Start Guide 32 Phonebook Tips Preparing the phonebook for your voip system is a comp lex task that, at first, seems quite daunting. These tips may make the task easier. 1. Use Dialing Patterns, Not Complete Phone Numbers . You will not generally ent er complete phone numbers in the voip phonebook. Instead, you’l[...]

  • Página 33

    MultiVOIP FXS Quick Start Guide Phonebook Tips 33 3. Knowing When to Drop Digits . Example When calling area code s and access codes are used in combination, a leading “1” or “0” must sometimes be dropped. Phonebook Entry  Area code for Inner London is listed as “0207.” Howe ver, in international calls the leading “0” is dropped.[...]

  • Página 34

    Phonebook Example MultiVOIP FXS Quick Start Guide 34 Phonebook Example: An MTU/MDU Application In the next example, a small, altern ative telco uses an MVPFXS-2 4 to serve an ap artment building wit h voip-based phone service. This is a common applicat ion of the MVPFXS-24 in facilities known as MTU/MDU (multi-t enant units or multi-dwel ling units[...]

  • Página 35

    MultiVOIP FXS Quick Start Guide Phonebook Example 35 Sample Phonebooks Enlarged WVIP-Comm V oip WVIP-Comm V oip Inb ound Pho nebook Out bound Ph onebook Prefix to Remov e Pr ef ix to A dd Description of Inco mi ng Cal ls Destination Patt ern Prefix to Remove Pre fi x to Add IP Add r Description of Outgoing Calls Let s Bl uebir d reside nts cal l an[...]

  • Página 36

    Phonebook Example MultiVOIP FXS Quick Start Guide 36 Phonebook Worksheet V oip Location/ID:_______ ____________________ _ Inbound Phonebo ok Outbound Phonebook Prefix to Remove Pref ix to Add Descriptio n Incoming Calls Destin. Pat ter n To t a l Digits Pref ix to Remove Pref ix to Add IP Addr Description Outgoing Calls Othe r Detai ls: V oip Locat[...]

  • Página 37

    MultiVOIP FXS Quick Start Guide Phonebook Example 37 Enlarged Phonebook Worksheet[...]

  • Página 38

    Connectivity Test MultiVOIP FXS Quick Start Guide 38 Connectivity T est The procedures “Phone/IP Starter Configuration” and “Phonebook Starter Co nfig uration” must be completed before you can do this proc edure. 1. These connections must be made:  MultiVOIP to loc al phone station –OR-- MultiVOIP to extension of key phone system  M[...]

  • Página 39

    MultiVOIP FXS Quick Start Guide Connectivity Test 39 8. Read console messages recorded on HyperTerminal. Console Messages from Originating V OIP . The voip unit th at originates the c all will send bac k messages like that shown below. [00026975] CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[1] TimeStamp : 26975 [00027190] CAS[0] : TX : ABCD = 1, 1, 1[...]

  • Página 40

    Quick Start Instructions MultiVOIP FXS User Guide 40 T r oubleshooting If you cannot establish connectivity between two voip s in the system, follow the steps below to determine the problem. 1. Ping both Mult iVOIP units to confir m connectivity to the netw ork. 2. Verify the telephone connections.  Check cabling. Are connections well seated? To[...]

  • Página 41

    4 1 Chapter 3: Mechanical Installation and Cabling[...]

  • Página 42

    Mechanical Installation & Cabling MultiVOIP FXS User Guide 42 Intr oduction When an MVPFXS-8/ 16/24 unit is to be installed into a rack, two able-bodied person s should particip ate. Please read t he safety notices before beginning in stallation. Safety W arnings General Safety This product must be disconnected from its power so urce and from t[...]

  • Página 43

    MultiVOIP FXS User Guide Mechanical Installation & Cabling 43 Unpac king Y our MultiV OIP When unpacking your MultiVOIP, check t o see that all o f the items shown are include d in the box. If any box contents are missing, contact MultiTech Tech Support at 1-800-972-243 9. Unpac king the MVPFXS-8/16/24 Cabling Guide Power Boot WAN LNK FDX S PD [...]

  • Página 44

    Mechanical Installation & Cabling MultiVOIP FXS User Guide 44 Rac k Mounting Instruct ions for MVPFXS-8/16/24 The MultiVOIPs can be mounted in an industry-standard EIA 19-inch rac k enclosure, as shown in Figure 3-2. Figure 3-2: Rack-Mounting (MVPFXS-8/16/24)[...]

  • Página 45

    MultiVOIP FXS User Guide Mechanical Installation & Cabling 45 Safety Recommendations f or Rack Installations of MVPFXS-8/16/24 Mounting: Mechanica lly, this unit is designed for a o ne-hi gh industry standard EIA 19 -inch rack enclosure. The product must be instal led by qualified service per sonnel in a restrict ed-access area, in accordance w[...]

  • Página 46

    Mechanical Installation & Cabling MultiVOIP FXS User Guide 46 19-Inch Rac k Enclosure Mounting Procedure Attaching the Mult iVOIP to a rac k-rail of an EIA 1 9-inch rack enclosure will certainly r equire two persons. Essentially, the technicians must attach the brackets to the MultiVOIP chassis with the screws provided, as shown in Figure 3- 3,[...]

  • Página 47

    MultiVOIP FXS User Guide Mechanical Installation & Cabling 47 Cabling Pr ocedure for MVPFXS-8/16/24 Prerequisites: To complete the Multi VOIP cabling procedure, yo u must have: • One RJ-21 Cable. That c able must ha ve a male end to fit the MultiVOIP. The other end must fit yo ur telephony equipment. • Two common network cables (RJ45-to-RJ4[...]

  • Página 48

    Mechanical Installation & Cabling MultiVOIP FXS User Guide 48 2. Power Connection . Connect the power cord supplied with your MultiVOIP to a live AC outlet and to the power connector on the back of the Mu ltiVOIP. S ee Figure 3-5 (top right). 3. VOIP-to-Network C onnection . Connect a network cable (RJ45-to-R J45) to the WAN connector on the ba[...]

  • Página 49

    MultiVOIP FXS User Guide Mechanical Installation & Cabling 49 The footprint of the RJ -21 connector is shown in Figure 3-7 and its pin-out list is presented in the table that follows. Figure 3-7: RJ-21 Connector Footprint RJ-21 Connector Pin-Out List TIP: on Pins 1 – 24 RING: on Pins 26 - 49 Wire Pairs for Each Channel Channel 1 1 26 √ √ [...]

  • Página 50

    Mechanical Installation & Cabling MultiVOIP FXS User Guide 50 7. Power-Up . Turn on power to the Mu ltiVOIP by placing the ON/OFF switch on the back panel to the ON position. Wait for the Boot LED on the MultiVOIP to go o ff before proceeding. This m ay take a few minutes. Wi th the connections made, you are ready to contact the web GUI and beg[...]

  • Página 51

    51 Chapter 4: MultiV OIP & A uxiliar y Software[...]

  • Página 52

    MultiVOIP & Auxiliary Software MultiVOIP FX User Guide 52 Intr oduction The software (firm ware) that run s the MVPFXS-8/ 16/24 unit res ides within the u nit and is contact ed through a web browser. A s such, there is no Mult iVOIP configuration softw are to install. Ho wever, the PC operating the web browser GUI must be equipped with an up-to[...]

  • Página 53

    53 Chapter 5: T echnical Configuration[...]

  • Página 54

    Technical Configuration MultiVOIP FXS User Guide 54 Configuring the MultiV OIP There are two ways in which the MultiVOIP must be configured before oper ation: technical c onfiguration and phonebook config uration. Technical Configuratio n . First, the Mult iVOIP must be config ured to operate with technical parameter settings that will match the eq[...]

  • Página 55

    MultiVOIP FXS User Guide Technical Configuration 55 Configuration b y W eb GUI This manual primar ily describes config uration of the MultiVOI P with the web GUI. Pre-Requisites To complete the configuration of the MultiVOIP unit, you must know several things about the overall system. Before configuring yo ur MultiVOIP Gateway unit, you must know t[...]

  • Página 56

    Technical Configuration MultiVOIP FXS User Guide 56 T elephony Interface P arameters The following parameters must be known about the PB X or telco central off ice equipment to which the analog MultiVOIP wi ll connect:  Phone Parameters Ask phone company or telecom manager. T elephony In terface Parame ters: Reco rd for this V OIP Site # • Whi[...]

  • Página 57

    MultiVOIP FXS User Guide Technical Configuration 57 Pr ocedure for Configurati on by W eb GUI (Summary) After th e MultiVOIP configu ration softwa re has been in stalled in the ‘Command’ PC (which is connect ed to the MultiVOIP unit), sever al steps must be taken to configure the MultiVOIP to function in its specific setting. Although the summa[...]

  • Página 58

    Technical Configuration MultiVOIP FXS User Guide 58 Operation of MultiVOIP through web GUI requires up-to-date version o f Java. If Java has no t yet been installed, follow these inst ructions: A. Install up-to-date Jav a program from Mult iVOIP product CD (on first u se only). B. Open web browser. C. Browse to IP ad dress of MultiVOIP u nit. D. If[...]

  • Página 59

    MultiVOIP FXS User Guide Technical Configuration 59 5. Set IP Parameters. Click on IP Parameters in the sidebar list. In each field, enter the values that fit your particular network.[...]

  • Página 60

    Technical Configuration MultiVOIP FXS User Guide 60 The IP Parameters fields are described in the tables and text passages below. Note that both DiffServ parameters (Cal l Control PHB and VoIP Med ia PHB) must be set to zero if you enable Packet Prioriti zation (802.1p). Nonzero DiffS erv values negate the priorit ization scheme. IP Parameter Defin[...]

  • Página 61

    MultiVOIP FXS User Guide Technical Configuration 61 The IP Datagram with Header, Its Ty pe-of-Service field, & DiffServ bits => 0 4 8 16 19 24 31 VERS HLEN T YPE OF SERVICE TOTAL LENGTH IDE NTIFI CATI ON FLAGS FRAGMENT OFFSET TIME TO LIVE PROTOCOL HEADER CHECKSUM SOURCE IP ADDRESS DESTINATION IP ADDRESS IP OPTIONS (if any ) PADDING … end o[...]

  • Página 62

    Technical Configuration MultiVOIP FXS User Guide 62 8. Set Voice/FAX Pa rameters. Click on Voice/FAX in the sidebar list. In each field, enter the values that fit your particular network.[...]

  • Página 63

    MultiVOIP FXS User Guide Technical Configuration 63 Note that Voice/FAX parameters are ap plied on a channel -by-channel basis. H owever, once you have established a set of Voice/FAX parameters for a part icular channel, you ca n apply this entire set of Voice/FAX parameters to other channels by using the Copy Channel button and its dialo g box. Th[...]

  • Página 64

    Technical Configuration MultiVOIP FXS User Guide 64 Voice/Fax Parameter Definitions (cont’d) Coder Parameters Coder Manual or Auto- matic Determines whether select ion of coder is manual or automatic. When Automatic i s selected, the local and remote voice channels will negotiate the voice coder to be used by selecting the highest bandwidth coder[...]

  • Página 65

    MultiVOIP FXS User Guide Technical Configuration 65 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Dynamic Jitter Dynamic Jitter Buffer Dynamic Jitter defines a minimum an d a maximum jitter value for voice communications. When receiving voice packets from a remote MultiVOIP , varying delay s between packets may occur du[...]

  • Página 66

    Technical Configuration MultiVOIP FXS User Guide 66 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Auto Disconnect Automatic Disconnect- ion -- The Automatic Disconnection group provides four options which can be used singl y or in any combination. Jitter Value 1-65535 milli- seconds The Jitter Value defines the average [...]

  • Página 67

    MultiVOIP FXS User Guide Technical Configuration 67 7. Set Te lephony Inte rface Paramete rs. Click on Interface in the sidebar list . In each field, enter the values that fit your particular network. The kinds of parameters for which values must be ch osen depend on whi ch type of telephony supervisory signaling or interface is used (only FXS Loop[...]

  • Página 68

    Technical Configuration MultiVOIP FXS User Guide 68 Note that Interfac e parameters are applied on a ch annel-by-channel b asis. However, once you have established a set of Interface para meters for a particular channel, you can apply this entire set of Interface parameters to other channels by usi ng the Copy Channel button and its dialog box.[...]

  • Página 69

    MultiVOIP FXS User Guide Technical Configuration 69 FXS Loop Start Parameters. The p arameters applicable to FXS Lo op Start are sh own in the figure below and described in the tabl e that foll ows. FXS Loop Start Interface: Parameter Defini tions Field Name Values Description Select Channel 1-8 (MVPFXS-8); 1-16 (MVPFXS-16); 1-24 (MVPFXS-24) Indica[...]

  • Página 70

    Technical Configuration MultiVOIP FXS User Guide 70 FXS Loop Start Interface: Parameter Definitions (cont’d ) Field Name Values Description Caller ID fields Type Bellcore The MultiVOIP currently sup ports only one implementation of Caller ID . That implementation is Be llcore type 1 with Caller ID placed between the first and second rings of the [...]

  • Página 71

    MultiVOIP FXS User Guide Technical Configuration 71 The Caller ID feature has d ependencies on both the te lco central office and the MultiVOIP phone book. See the diagram series below. IP Netw ork xx xyyyzzzz J.Q. Public xxxyyyzzzz J.Q. Public Centr al Office with standa rd telephony Caller ID serv ice T erminating Vo I P Generat ing Vo IP SIP Pro[...]

  • Página 72

    Technical Configuration MultiVOIP FXS User Guide 72 8. Set Call Si gnaling Paramet ers . Click on Call Sig naling in the sidebar list.[...]

  • Página 73

    MultiVOIP FXS User Guide Technical Configuration 73 The table belo w describes all fiel ds in the Call Signaling screen. Call Signaling Parameter Definitions Field Name Values Description SIP Parameters Signaling Port numeric Port number on which the MultiVOIP UserAg ent software module will be waiting for any incoming SIP requests. Default = 5060 [...]

  • Página 74

    Technical Configuration MultiVOIP FXS User Guide 74 9. Set Regional Parameters (Phone Signaling Tones & Cadences) . Click on Regiona l in the sidebar list. The Regional Para meters screen will appear. For the country sele cted, the stand ard set of frequency pairs will be listed for dial tone, busy to ne, ‘unobtainable’ tone (fast busy or t[...]

  • Página 75

    MultiVOIP FXS User Guide Technical Configuration 75 The Regional Para meters fields are described in the table below. “Regional Parameter” Definitions Field Name Values Description Country/ Region Australia, Central America, Chile, Europe, France, Japan, UK, USA, Custom Name of a country or region that uses a certa in set of tone pairs for dial[...]

  • Página 76

    Technical Configuration MultiVOIP FXS User Guide 76 After selecting the appropriate Country/Region for your system, click OK . A screen will appear confirming that the configuration has been updated. You must select Save and Apply in the sidebar menu to make the change permanent. 10. Set Log Reporting Method . The Logs screen lets you choose h ow t[...]

  • Página 77

    MultiVOIP FXS User Guide Technical Configuration 77 The Logs/Traces screen wil l appear. If you enable console me ssages, you can customize th e types of messages to be included/excluded in log reports by clicking on the “Filters” button and using the Console Messages F ilter Settings screen (see subsequent page). If you use the loggin g functi[...]

  • Página 78

    Technical Configuration MultiVOIP FXS User Guide 78 To customize console messages by c ategory and/or by chann el, click on “Filt ers” and use the Console Messages Fil ters Settings screen.[...]

  • Página 79

    MultiVOIP FXS User Guide Technical Configuration 79 11. View System Information screen and set updating interval (optional). To reach this dialog box, c lick System Information in the sidebar menu. This screen presents v ital system information at a glance. Its prima ry use is in troubleshoot ing. System Information Parameter Definitions Field Name[...]

  • Página 80

    Technical Configuration MultiVOIP FXS User Guide 80 System Information Parameter Definitions (cont ’d) Field Name Values Description Configur- ation Version nn.nn.nn. nn alpha- numeric Indicates version of Mult iVOIP Configuration softwa re (which includes screens for IP Parameters, SMTP Par ameters, Regional Parameters, etc.). Phone Book Version[...]

  • Página 81

    MultiVOIP FXS User Guide Technical Configuration 81 12. About P acketization Ti me. You can use the Pac ketization Time screen to specify definite p acketization rates for coders selected in the Voice/FAX Parameters screen (in the “Coder” group of fiel ds). The P acketization Time scree n is accessible in the sidebar li st of the main voip soft[...]

  • Página 82

    Technical Configuration MultiVOIP FXS User Guide 82 Packetization rates can be set separately for each c hannel. The table below presents the ranges and incr ements for packetization rates. Packetization Ranges an d Increments Coder Types Range (in ms); {default value} Increments (in ms) G711 A-law 5-30 {30} 5 G711 u-law 5- 60 {60} 10 G723 30-60 {6[...]

  • Página 83

    MultiVOIP FXS User Guide Technical Configuration 83 13. Saving th e MultiVOIP Configuration . When values have been set fo r all of the Multi VOIP’s various operating parameters, click on Save & Appl y in th e sidebar. NOTE : It is possible to return all parameters to their factory default values by using the Restore Factory Defaults command.[...]

  • Página 84

    84 Chapter 6: Phonebook Configuration[...]

  • Página 85

    Phone Book Configuration MultiVOIP FXS User Guide 85 Configuring MultiV OIP Phonebooks When a VoIP serves a PBX system, it’s important that the operation of the VoIP be transparent to the telephone end user. That is, the VoIP should not enta il the dialing of extra digits to reach users elsewhere on the network that the VoIP serves. On the contra[...]

  • Página 86

    Phone Book Configuration MultiVOIP FXS User Guide 86 Phonebook configuration screens ar e ac cessed using the sideb ar menu. 1. Select Outbound Phone Book / List Entrie s . Fields in the “Details” section de scribe various SIP parameters. Click Add .[...]

  • Página 87

    MultiVOIP FXS User Guide Phone Book Configuration 87 2. The Outbound Ph one Book Add Entry screen appears. Enter Outbound PhoneBook d ata for your Mult iVOIP unit.[...]

  • Página 88

    Phone Book Configuration MultiVOIP FXS User Guide 88 The fields of the Outboun d Phone Book Add En try screen are de scribed in the table below. Outbound Phone Book Add Entry screen: Field Definitions Field Name Values Description Accept Any Number Y/N When checked, “Any Nu mber” appears as the value in the Destination Pattern field. The Any Nu[...]

  • Página 89

    MultiVOIP FXS User Guide Phone Book Configuration 89 Outbound Phone Book Add Entry screen: Field Definitions (cont’d ) Field Name Values Description SIP Fields Use Proxy Y/N Select if proxy server is used. Transport Protocol TCP or UDP Voip administrator must choose between UDP and TCP transmiss ion protocols. UDP is a high-speed, low-overhead co[...]

  • Página 90

    Phone Book Configuration MultiVOIP FXS User Guide 90 3. Select Inbound PhoneBook | List Entries . Click Add . 4. The Inbound Phone Bo ok Add Entry screen appears.[...]

  • Página 91

    MultiVOIP FXS User Guide Phone Book Configuration 91 Enter Inbound PhoneBook dat a for your MultiVOIP. The fields of the Inbound Phone Book Add Entry screen are described in the table below. Inbound Phone Book Add Entry screen: Field Definitions Field Name Values Description Accept Any Number Values : Y/N Description: When checked, “Any Numb er?[...]

  • Página 92

    Phone Book Configuration MultiVOIP FXS User Guide 92 5. When your Outbound and Inbound PhoneBook entries are completed, c lick on Save and Apply in the sidebar menu to save your configuration. You can change yo ur configuration at any time as needed for your system. There are two “Edit Entry” screens for re vising outbound and inbound phone boo[...]

  • Página 93

    MultiVOIP FXS User Guide Phone Book Configuration 93 Phonebook Examples The following example demonstrates h ow Outbound an d Inboun d PhoneBook entries work in a situation of multiple ar ea codes (as in th e Minneapolis metro area). This example also illu strates that MVPFX S voips allow remote callers acc ess only to specific phone st ations conn[...]

  • Página 94

    Phone Book Configuration MultiVOIP FXS User Guide 94 An outline of the equipment setup in both offices is shown below. IP Network Vo I P 200.2.10.3 717-5170 PBX -5171 -517 2 -5173 -5174 Company HQ . Minneapolis North Sub. area 763 Local-C a l l Area Codes: 612, 651, 952 325- 7001 R o u t e r   Vo I P 200.2. 9.7 Baltimore Sales Ofc. area 410 F[...]

  • Página 95

    MultiVOIP FXS User Guide Phone Book Configuration 95 The screen below shows O utbound PhoneBook entries for t he VOIP located in the company’s Baltimore facility. The entries in the Minneapolis VOI P’s Inbound PhoneBook match the Outbound PhoneBook entries of the Baltimore VOIP, as shown below.[...]

  • Página 96

    Phone Book Configuration MultiVOIP FXS User Guide 96 To call the Minneapolis/St. Paul area, a Ba ltimore em ployee must dial eleven digits. If a Baltimore employee dials any phon e number in the 612 area code, the call will automa tically be handled by the company’s voip system. Upon re ceiving such a call, the Minneapolis voip will remove the di[...]

  • Página 97

    MultiVOIP FXS User Guide Phone Book Configuration 97 Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first below) generally matches the Outbound PhoneBook of the Minn eapo lis VOIP (shown second below). Each entry corresponds to a phone station of the Baltimore voip. Th is phonebook arrangement al lows Minneapolis users t o contact B[...]

  • Página 98

    Phone Book Configuration MultiVOIP FXS User Guide 98 Configuring Mixed Digita l/Analog V OIP Systems Analog MultiVOIP units, like the MVP FXS-8/16/24, MVPFX2-2/4/8, and the MVP- 210/410/ 810/410SS/81 0SS units are compatible w ith digital Mult iVOIP units l ike the MVP241 0. In many cases, digital and analog VOIP un its will appear in the same tele[...]

  • Página 99

    MultiVOIP FXS User Guide Phone Book Configuration 99 These seven phone books are shown below. Phone Book for Series I Analog VOIP Host Unit (S ite B) VOIP Dir # -OR- Destination Pattern IP Address Channel Comments 102 20 0.2.9.8 2 Site B , FXS channel. 101 20 0.2.9.8 1 Site B , FXO channel. 4xx 200.2.9.6 1 Site E FXS channel. 201 200. 2.9.7 1 Site [...]

  • Página 100

    Phone Book Configuration MultiVOIP FXS User Guide 100 Outbound Phone Book for MVP2410 Digital VOIP (Site D) Destin. Pattern Remove Prefix Add Prefix IP Address Comment 201 200.2.9.7 To originate calls to Site A (Bismarck). 1507 1507 1 01# Note 3. 200.2.9.8 To originate calls to Roche ster local PSTN using the FXO channel (channel #1) of the Site B [...]

  • Página 101

    MultiVOIP FXS User Guide Phone Book Configuration 101 Outbound Phone Book for MVP410 Analog VOIP (Site F) Destin. Pattern Remove Prefix Add Prefix IP Address Comment 201 200.2.9.7 To originate calls to Sit e A (Bism arck). 1507 1507 1 01# Note 3. 200.2.9.8 To originate calls to any P STN phone in Rochester area using the FXO channel (channel #1) of[...]

  • Página 102

    Phone Book Configuration MultiVOIP FXS User Guide 102 Outbound Phone Book for MVPFXS-24 Analog VOIP (Site E) Destin. Pattern Remove Prefix Add Prefix IP Address Comment 201 200.2.9.7 To originate calls to Sit e A (Bism arck). 1507 1507 1 01# Note 3. 200.2.9.8 To originate calls to any P STN phone in Rochester area using the FXO channel (channel #1)[...]

  • Página 103

    MultiVOIP FXS User Guide Phone Book Configuration 103 Call Completion Summaries Site A calling Site C, Method 1 1. Dial 101. 2. Hear dial tone from Site B. 3. Dial 7175792. 4. Await completion. Talk. Site A calling Site C, Method 2 1. Dial 101#7175792 2. Await completion. Talk. Note: Series I analo g VOIP gateways wil l allow completion by Method 2[...]

  • Página 104

    Phone Book Configuration MultiVOIP FXS User Guide 104 Site D calling Site F A voip call from Pierre PBX to extension 7424 on the key telephone system in Lincoln, Nebraska. A. The required entry in the Pierre O utbound Phonebook to facilita te origination of the c all, would be 1402263742. The call would be directed to the Lincoln voip’s IP addres[...]

  • Página 105

    MultiVOIP FXS User Guide Phone Book Configuration 105 Site F calling Site D A voip call from a Lincoln key extension to extension 3117 on the PBX in Pierre, South Dakota. A. The required entry in the Linco ln Outbound Phonebook to facilit ate origination of th e call, would be “31”. The string “1615492” would have to be added as a prefix. T[...]

  • Página 106

    106 Chapter 7: Operation and Maintenance[...]

  • Página 107

    MultiVOIP FXS User G uide Ope ration & Maintenance 107 Operation and Maintenance Summary There are several groups of software scr eens that facilitate basic op eration and maintenance of the MultiVOIP. The followin g commands and functions are accessible on the s idebar menu and they allow you to: (a) view a summary o f important System Informa[...]

  • Página 108

    Operation and Maintenance MultiVOIP FXS User Guide 108 System Inf o rmati on screen This screen presents vital system in formation at a glance . Its pr imary use is in troubleshoot ing. This screen is accessibleby click ing System Information in the sidebar menu.[...]

  • Página 109

    MultiVOIP FXS User G uide Ope ration & Maintenance 109 System Information Parameter Definitions Field Name Values Description Boot Version nn.nn alpha- numeric Indicates the version of the code that is used at the startup (booting) of the voip. The boot code version is independent of the software version. Firmware Version nn.nn.nn alpha- numeri[...]

  • Página 110

    Operation and Maintenance MultiVOIP FXS User Guide 110 The frequency with which several administrative sc reens are updated (the Sy stem Information, Call Progress, and IP St atistics screens) is determ ined by a setting in the Logs/Traces screen.[...]

  • Página 111

    MultiVOIP FXS User G uide Ope ration & Maintenance 111 Statistics Screens Ongoing operation of the MultiVOIP, whether it is in a MultiVOI P/PBX setting or MultiVO IP/telco-office setting, can be monitored for performance using the Statistics functions of the MultiVOIP software. About Call Pr ogress Accessing Call-Progress Statistics Channel Ico[...]

  • Página 112

    Operation and Maintenance MultiVOIP FXS User Guide 112 The Call Progress Details Screen Call Progress Details: Field Definitions Field Name Values Description Channel 1-24, 1-16, or 1-8 depending on model Number of data chan nel or time slot on wh ich the call is ca rried. This is the channel for which call-progress deta ils are being viewed. Call [...]

  • Página 113

    MultiVOIP FXS User G uide Ope ration & Maintenance 113 Call Progress Details: Field Definitions (con t’d) From – To Details Description From field alphanumeric string Description of calling party. Gateway Name (from) alphanumeric string Identifier for the VOIP gateway that handled the origination of this call. IP Address (from) x.x.x.x, whe[...]

  • Página 114

    Operation and Maintenance MultiVOIP FXS User Guide 114 About IP Statistics To access the IP Statistics screen, c lick on “IP Statistics” in t he sidebar men u. IP Statistics Screen[...]

  • Página 115

    MultiVOIP FXS User G uide Ope ration & Maintenance 115 IP Statistics: Field Definitions Field Name Values Description UDP versus TCP . (User Datagram Protocol versus Transmission Control Protocol) . UDP provides unguaranteed, connectionless tran smission of data across an IP network. By contrast, TCP provides reliable, conne ction-oriented tran[...]

  • Página 116

    Operation and Maintenance MultiVOIP FXS User Guide 116 IP Statistics: Field Definitions (cont’d) Field Name Values Description TCP Packets Transmission Control Protocol packets. Transmit ted integer value Number of TCP packets transmi tted by this VOIP gateway since the la st “clearing” or resetting of the counter within the MultiVOIP softwar[...]

  • Página 117

    MultiVOIP FXS User G uide Ope ration & Maintenance 117 General Operation Functions Several basic software functions are accessib le from th e MultiVoip sidebar menu, as shown below. Clicking on the option will bring up the corresponding screen. (Note that online Help has not yet been implemented.) Change Username/P assw ord To access the MultiV[...]

  • Página 118

    Operation and Maintenance MultiVOIP FXS User Guide 118 About Passwords & Login/Logout from Specific Computers The first time you access the MultiVOIP web GUI fr om a particular computer, yo u must enter the Username and Password. If you close th e browser without loggin g out (by clicking on Logout and clickin g Yes), you will be able to access[...]

  • Página 119

    MultiVOIP FXS User G uide Ope ration & Maintenance 119 Logout To log out, click on Logou t in the sidebar menu and then click Yes to confirm your intent ion to log out of the MultiVOIP progr am. After you log out, you must enter your username an d passwor d again in order to access the M ultiVOIP web GUI. Save & Appl y After you have chang [...]

  • Página 120

    Operation and Maintenance MultiVOIP FXS User Guide 120 Reboot V oip The Reboot Voip command allows you to reboot the MultiVOIP unit on deman d. In the general course o f operation, this command will not be needed. The command is included, howev er, to provide a remedy for situations when, by unexpected ci rcumstances, code b ecomes corrupt and norm[...]

  • Página 121

    MultiVOIP FXS User G uide Ope ration & Maintenance 121 Upgrading MultiV OIP Firmware Intr oduction From tim e to time, a new vers ion of the M VPFXS firm ware may be issued. When a new firm ware version is issued, you can overwrite t he MultiVOIP wi th the new co de either by using a TFTP serve r or by using a n FTP client a nd contacting t he [...]

  • Página 122

    Operation and Maintenance MultiVOIP FXS User Guide 122 Obtaining Updated Firmware Generally, updated firmw are must be downloaded fr om the MultiTech web/FTP site to the user’s PC before it can be downlo aded from that PC to the MultiVOIP . Note that the structure of the MultiTech web/FTP si te may change without notice. However, firmware updates[...]

  • Página 123

    MultiVOIP FXS User G uide Ope ration & Maintenance 123 Once the updated firmware has been located, it can be downloaded from the web/ftp site using normal PC/Windows procedures. While the ne xt 3 screens be low pertain to the MVP 3010, similar screens will appear for an y MultiVOIP model de scribed in this m anual. MVP3000x.EXE from ftp.multite[...]

  • Página 124

    Operation and Maintenance MultiVOIP FXS User Guide 124 Generally, the firmwar e file will be a self-ext racting compressed file (w ith .zip extension), which mu st be expanded (decompressed, or “unzipped”) on the user’s PC in a user-specified directory. C:Acme-IncMVP3000-firm Upgrading MultiV OIP Firmware via FTP Client and V oip’ s Built[...]

  • Página 125

    MultiVOIP FXS User G uide Ope ration & Maintenance 125 To transfer files using the FTP server functional ity in t he MultiVOIP, follow these dir ections. 1. Establish Network Connectio n and IP Addresses . Both the cont roller PC and the Multi VOIP unit(s) must be connected to the same IP network. An IP ad dress must be assigned for each. IP Ad[...]

  • Página 126

    Operation and Maintenance MultiVOIP FXS User Guide 126 3. Install FTP Client Program or Use Substitute . You should install an FTP client program on the controller PC. FTP file t ransfers can be done using a web browser (e .g., Mozilla or Internet Explorer ) in conjunction with a local Windows browser a (e.g., Windows Explor er), but this approach [...]

  • Página 127

    MultiVOIP FXS User G uide Ope ration & Maintenance 127 5. Identify File s to be Updated . Determine which files yo u want to update. Three types of files can be updated using the FTP feature. File Type File Names Description firmware “bin” fil e mvpapp This is the MultiVOIP firmware file. Only one file of t his type will be in the directory[...]

  • Página 128

    Operation and Maintenance MultiVOIP FXS User Guide 128 8. Invoke Download . Download ing can be done with a web brow ser or with an FTP client pr ogram. 8A. Download with Web Browser. 8A1. In the lo cal Windows browser, loca te the directory holding th e MultiVOIP program files. The default location will be C:Program Files M ulti-Tech Systems Mu[...]

  • Página 129

    MultiVOIP FXS User G uide Ope ration & Maintenance 129 You may be asked to confir m the overwriting of files on the MultiVOIP. Do so. File transfer between PC and voip w ill look like transf er within voip directories. Before attempting to update any other files, wait at least 3 minutes (which allows time for the MultiVOIP to reboot). (When the[...]

  • Página 130

    Operation and Maintenance MultiVOIP FXS User Guide 130 8B. Download with FT P Client Program . 8B1. In the lo cal directory browser of th e FTP cl ient program, loc ate the directory hold ing the MultiVOIP program f iles. The default lo cation will be C:Program Fi les Multi-Tech Syste ms MultiVOIP xxxx yyyy (where x and y represen t MultiVOIP mo[...]

  • Página 131

    MultiVOIP FXS User G uide Ope ration & Maintenance 131 Some FTP client program s are more graphically ori ented (see previous screen ), while others (like the “WS- FTP” client) are more text oriented. 9. Before att empting to update any other files, w ait at least 3 minutes (which allows time for t he MultiVOIP to reboot). (When the Boot li[...]

  • Página 132

    Operation and Maintenance MultiVOIP FXS User Guide 132 11. After upd ating the MultiVOIP’s fi le system image file (mvpfs-img), you mus t clear the Java cache o f files that pertain to the old/outda ted version of the image file. A. To clear the Java cache in Windows, go to Start | Settings | Control Pa nel . Select Java in the list. B. In the Ge[...]

  • Página 133

    MultiVOIP FXS User G uide Ope ration & Maintenance 133 C. When the Delete Temporary Files screen appears, click OK . Then click OK again at the main Java s creen. D. Using a new browser window, go to t he IP address of the Multi VOIP. All of t he new features of the updated file system image file will now be visible.[...]

  • Página 134

    Operation and Maintenance MultiVOIP FXS User Guide 134 Upgrading MultiV OIP Firmware via TFTP using HyperT erminal 1. Before beginni ng this procedure, you must have a T FTP server program runn ing on a com puter that has access to the network on which the MultiVOIP is running and th e upgrade software files must be on that computer. TFTP server pr[...]

  • Página 135

    MultiVOIP FXS User G uide Ope ration & Maintenance 135 4. Establish a ‘connection’ in HyperTerminal . 5. Check that HyperTerminal i s ad dressing the correct COM port.[...]

  • Página 136

    Operation and Maintenance MultiVOIP FXS User Guide 136 6. Check that HyperTerminal’s d ata rate is set to 115200bps. 7. To begin , HyperTerm inal must be connected an d ready. 8. Reboot the Mul tiVOIP by turnin g off its power and tur ning it back on again. The ARMBoot prompt will appear on the HyperTerminal screen. When this screen app ears, you[...]

  • Página 137

    MultiVOIP FXS User G uide Ope ration & Maintenance 137 9. To view voip param eters, type printenv at the mvp-boot> prompt. Then press Enter . 10. A list of voip parameters that can be altered in the ARMBoot environment will appear.[...]

  • Página 138

    Operation and Maintenance MultiVOIP FXS User Guide 138 11. You m ust change the serverip val ue to the IP address of the computer on which the TFTP server pr ogram is located. T o change the serverip value, type setenv serverip a.b.c.d (where a, b, c, and d are the four o ctet values for the IP address of the TFTP server) at the mvp-boot> prompt[...]

  • Página 139

    MultiVOIP FXS User G uide Ope ration & Maintenance 139 12. To confi rm that the TFTP server IP addre ss was indeed chan ged to the value you want, t ype printenv at the mvp-boot> prompt and then press Enter . 13. If necessary, you can also cha nge the IP address of the voip (which is the ipaddress field i n the ARMBoot environm ent) and the [...]

  • Página 140

    Operation and Maintenance MultiVOIP FXS User Guide 140 14. . Type saveenv and press Enter. 15. At the mvp-boot> prompt, type update and then press Enter. A menu will appear that lists, by number, the various firmwa re entities (“partitions”) that could be updated with this command. When you choose an item from this list, the update for that [...]

  • Página 141

    MultiVOIP FXS User G uide Ope ration & Maintenance 141 16. At the mvp-boot> prompt, type 4 to update the application. NOTE: The file system (the appropriate file nam e is “mvpfs-img” w ith no file extension) can also be updated at this menu by typing 3 . The MSP firmware can be updated at th is menu by typing 2 . 17. When the Image Xfer [...]

  • Página 142

    Operation and Maintenance MultiVOIP FXS User Guide 142 18. The transfer pro cess will take a few minutes. When com plete, the resp onse “Wr ite done !!!” will appear. After the “Write done!!!” message appears, you can then update other firmware partitions (like the file system and the MSP firm ware) using the steps presented above in this p[...]

  • Página 143

    MultiVOIP FXS User G uide Ope ration & Maintenance 143 B. In the General tab of the Java program, click “Delete Files.” C. When the Delete Temporary Files screen appears, click OK . Then click OK again at the main Java s creen. D. Using a new browser window, go to t he IP address of the Multi VOIP. All of t he new features of the updated fi[...]

  • Página 144

    Operation and Maintenance MultiVOIP FXS User Guide 144 SysLog Server Functions MultiTech has bui lt SysLog server funct ionality into the soft ware of the Multi VOIP units. SysLog is a de facto standard for logging events in network commun ication systems. The SysLog Server reside s in the MultiV OIP unit itself . To implement this functionality, y[...]

  • Página 145

    MultiVOIP FXS User G uide Ope ration & Maintenance 145 Configuring the SysLog Client Program . Configure the SysLog client program for your own needs. In various SysLog cl ient programs, you can def ine where log messages will be saved/archived, opt for interaction with an SNMP system (not ap plicable fo r MVPFXS units), set the content and for[...]

  • Página 146

    146 Chapter 8 W arranty , Service , and T ech Suppor t[...]

  • Página 147

    MultiVOIP FXS User Guide Warranty, Service, & Tech Support 147 Limited W arranty Multi-Tech Systems, Inc . (“MTS”) warrant s that its pr oducts will be free from d efects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date o f shipment. MTS MAKES NO OTH[...]

  • Página 148

    Warranty, Service, & Tech Support MultiVOIP FXS User Guide 148 T echnical Suppor t Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any ques tions about the operation of this unit, or experience difficulty during installatio n you can contact [...]

  • Página 149

    149 Chapter 9: Regulator y Inf ormation[...]

  • Página 150

    Regulatory Information MultiVOIP FXS User Guide 150 EMC, Safety , and R&TT E Directive Compliance The CE mark is affix ed to this product t o confir m compliance with the foll owing European Community Directives: Council Directive 89/336 /EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibili[...]

  • Página 151

    MultiVOIP FXS User Guide Regulatory Information 151 2. As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for this equipment is shown. If applicable, th e facility interface codes (FIC) and service o rder codes (SOC) ar e shown. 3. An FCC compliant telephone cord and modular plug is provided with this equipm[...]

  • Página 152

    Regulatory Information MultiVOIP FXS User Guide 152 WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive places an obligation on EU-based manuf acturers, distributors, re tailers and importers to take-back electronics prod ucts at the end of their useful life. A sister Directiv e, RO HS (Restriction of Hazardous [...]

  • Página 153

    153 Appendix A: Cable Pinouts[...]

  • Página 154

    Cable Pinouts MultiVOIP FXS User Guide 154 Appendix A: Cable Pinouts Command Cable RJ-45 Connector End-to-End Pin Info 1 2 3 4 5 6 7 8 PIN NO. 4 7 8 3 2 6 1 5 1 2 3 4 5 6 7 8 T o DTE Device (e.g., PC) CLEAR TO SEND TRANSMIT DA TA RECEIVE DA T A SIGNAL GROUND PIN NO. T o Command Port Connector DB9F RJ-45 RJ-45 co nnector plugs into Com mand Port of [...]

  • Página 155

    MultiVOIP FXS User Guide Cable Pinouts 155 RJ-21 Connector The footprint of the RJ -21 connector is shown in t he figure below and its p in-out list is present ed in the table that follows. RJ-21 Connector Footprint RJ-21 Connector Pin-Out List TIP: on Pins 1 – 24 RING: on Pins 26 - 49 Wire Pairs for Each Channel Channel 1 1 26 √ √ √ Channe[...]

  • Página 156

    156 Appendix B: TCP/UDP P or t Assignments[...]

  • Página 157

    MultiVOIP FXS User Guide TCP/UDP Port Assignments 157 W ell Known P or t Numbers The followin g description of port number as signments for Internet Proto col (IP) comm unication is taken from the Internet Assigned Num bers Authority (IANA) we b site (www.iana.org). “The Well Know n Ports are assigne d by the IANA a nd on most systems can only be[...]

  • Página 158

    TCP/UDP Port Assignments MultiVOIP FX User Guide 158 INDEX 1, 2, 3 LEDs, etc. ............................................................ 10 abbreviated dialing, inter-offic e ...................................... 85 Accept Any Number (inbound) ......................................91 Accept Any Number ( outbound) field ..........................[...]

  • Página 159

    MultiVOIP FXS User Guide Index 159 coder options packetization rates and ................................................81 Coder Param eters field group ......................................... 64 coder types (voice/fax, RTP packetization) .................... 82 COL LED .......................................................................10 co[...]

  • Página 160

    TCP/UDP Port Assignments MultiVOIP FX User Guide 160 FTP Server, co ntacting .................................................127 FTP Server, invoking download/transfer using FTP client program ......................................... 130 using web browser .................................................... 128 FTP Server, loggi ng in ...........[...]

  • Página 161

    MultiVOIP FXS User Guide Index 161 Transmitted (RTP Packets) .......................................116 Transmitted (TCP Pac kets) ....................................... 116 Transmitted (Total Packets) ......................................115 Transmitted (UDP Packets ) ...................................... 115 IP Statistics function ............[...]

  • Página 162

    TCP/UDP Port Assignments MultiVOIP FX User Guide 162 Output Gain field ............................................................ 63 packet priority and DiffServ ........................................... 61 packetization (RTP), range s & increments .....................82 packetization rates coder options and ...............................[...]

  • Página 163

    MultiVOIP FXS User Guide Index 163 setting IP param eters................................................. 24 , 59 setting password web browser GUI...................................................... 118 setting RTP Param eters ...................................................81 setup, saving ....................................................[...]

  • Página 164

    TCP/UDP Port Assignments MultiVOIP FX User Guide 164 Selected Coder ............................................................ 64 Voice/FAX Param eter definitions............................. 65, 66 Voice/FAX Paramete r Definitions...................... 63, 64 , 65 Voice/FAX Param eter fields AutoCall..............................................[...]

  • Página 165

    165 S000415A[...]