Multi-Tech Systems MT2834ZPX manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Multi-Tech Systems MT2834ZPX. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Multi-Tech Systems MT2834ZPX o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Multi-Tech Systems MT2834ZPX se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Multi-Tech Systems MT2834ZPX, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Multi-Tech Systems MT2834ZPX debe contener:
- información acerca de las especificaciones técnicas del dispositivo Multi-Tech Systems MT2834ZPX
- nombre de fabricante y año de fabricación del dispositivo Multi-Tech Systems MT2834ZPX
- condiciones de uso, configuración y mantenimiento del dispositivo Multi-Tech Systems MT2834ZPX
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Multi-Tech Systems MT2834ZPX no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Multi-Tech Systems MT2834ZPX y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Multi-Tech Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Multi-Tech Systems MT2834ZPX, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Multi-Tech Systems MT2834ZPX, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Multi-Tech Systems MT2834ZPX. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Model Number MT2834ZPX Owner's Manual[...]

  • Página 2

    Owner’s Manual 82041404 Revision E — 11/25/96 #MT2834ZPX This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1996, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the con[...]

  • Página 3

    Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................ 5 Modem Features ....................................................................................................... 5 Fax Features ......................................[...]

  • Página 4

    Chapter 5 - T roubleshooting T roubleshootin g ...................................................................................................... . 4 9 The Modem Does Not Respond to Command s ........................................... . 4 9 The Modem Dials But Cannot Make a Connectio n ...................................... . 5 1 The Modem Dis[...]

  • Página 5

    5 Chapter 1 - Introduction and Description Chapter 1 - Introduction and Description Introduction Welcome to the world of data communications. You have acquired one of the finest intelligent data and fax modems available today, model MT2834ZPX, from Multi-Tech Systems. This Owner’s Manual will help you install, configure, test and use your MT2834Z[...]

  • Página 6

    6 MT2834ZPX Owner's Manual Fax Features Your MT2834ZPX meets the CCITT V.17 standard for sending and receiving faxes. When linked to a compatible fax machine or modem, it can transmit faxes at 14.4 K bps. It also meets the CCITT’s Group 3 Designation for sending and receiving faxes at 9600 bps; and Group 2 Designation for sending and receivi[...]

  • Página 7

    7 Chapter 1 - Introduction and Description How to Use This Manual This manual is divided into seven chapters and two appendices. The information contained in each chapter and appendix is as follows: Chapter 1 - Introduction and Description Chapter 1 begins with a short product introduction and description; followed by a guide (which you are now rea[...]

  • Página 8

    8 MT2834ZPX Owner's Manual Chapter 6 - Testing Your Modem Chapter 6 covers the modem's built-in test features. These are: Power-on Self Test, Local Analog Loopback, Digital Loopback and Remote Digital Loopback Tests. We have included a description of each test and how to use each test procedure. Chapter 7 - Service, Warranty & Technic[...]

  • Página 9

    9 Chapter 2 - Installation and Configuration Chapter 2 - Installation and Configuration Installation This chapter provides you with the procedures to install the Multi-Tech MT2834ZPX card in your ISA or EISA bus personal computer. Hardware installation involves: 1) Opening your PC. 2) Setting card configuration (determining COM port setting and IRQ[...]

  • Página 10

    10 MT2834ZPX Owner's Manual Configuration/Installation Procedure Perform the procedures in Table 2-1 to configure and install the MT2834ZPX card into your ISA or EISA bus host computer. Table 2-1. Configuration and Installation Procedure Step Procedure 1 Make sure your computer and any peripheral equipment connected to it, are turned off. Fail[...]

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    11 Chapter 2 - Installation and Configuration Figure 2-1. MT2834ZPX Printed Circuit Board and Alternate COM Port/IRQ Settings[...]

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    12 MT2834ZPX Owner's Manual Table 2-1 (Cont'd). Configuration and Installation Procedure Step Procedure 5 Install the MT2834ZPX card into the selected expansion slot(s) in the same manner as any other add-on card, as instructed in your computer’s documentation. 6 Fasten the retaining bracket to the computer chassis and replace the cover[...]

  • Página 13

    13 Chapter 2 - Installation and Configuration Operating Your MT2834ZPX You control your MT2834ZPX by issuing AT commands and setting S- Registers. Right now your MT2834ZPX is set up for the most typical user application, that is, as a traditional modem set to make a dial-up call to a remote installation where the call is answered automatically; the[...]

  • Página 14

    14 MT2834ZPX Owner's Manual Simple Operations You can dial a number by using the ATD command and the phone number of the modem with which you wish to connect, e.g., ATD6127853500 . Your modem will dial the number; a “scrambling” noise is heard as the modem negotiates the kind of connection it can make, and once the modems have settled on a[...]

  • Página 15

    15 Chapter 3 - Software Configuration Chapter 3 - Software Configuration Introduction Communications software must be configured to work with your modem, your computer, and the remote system it is calling. Fortunately, most communications programs make the process easy by providing a default initialization string for your modem as well as defaults [...]

  • Página 16

    16 MT2834ZPX Owner's Manual PC Initialization Strings We recommend the following initialization string for a MT2834ZPX connected to a PC-compatible computer: AT &F X4 S0= 2 ^M This string resets the MT2834ZPX to the factory default settings, selects extended result codes with NO DIAL TONE and BUSY, and turns on auto-answer to answer on the[...]

  • Página 17

    17 Chapter 3 - Software Configuration Changing Default Parameters The default values for the other parameters in modem configuration menus rarely need changing. They typically include the dialing prefix ( ATDT for touch-tone service and ATDP for rotary service), the dialing suffix ( ^M ), the hang-up string ( +++ATH0^M ), and response messages ( RI[...]

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    18 MT2834ZPX Owner's Manual Configuring Software for the Remote System You must meet the requirements of the remote system for successful communications. Though the MT2834ZPX can automatically match the speed of the other modem, you must specify parameters such as type of flow control, break length, number of data bits, number of stop bits, an[...]

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    19 Chapter 3 - Software Configuration File Transfer Protocols When you upload or download files with your modem, the host computer will ask which file transfer protocol you want to use. Most communications programs allow you to choose a default protocol. Your software’s documentation should list the ones it can use (not all communications program[...]

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    20 MT2834ZPX Owner's Manual As a general rule, you should try to transmit files in already- compressed form rather than relying on V.42bis hardware compression. Because software compression is more efficient than hardware compression, you will have a higher throughput with the former. Of course, this efficiency does not include the time spent [...]

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    21 Chapter 3 - Software Configuration To enable the buffer, use Notepad to open the SYSTEM.INI file in your Windows directory, and add the following line to the [386Enh] section: COMnFIFO=1 where n is the number of the COM port the 16550 is installed on. For example, if the 16550 is installed on COM2, the line should be: COM2FIFO=1 After you save S[...]

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    22 MT2834ZPX Owner's Manual Chapter 4 - AT Commands, S-Registers and Result Codes Dialing/On-Line/Answering There are several basic steps for “originating” and “answering” in data communication mode: 1. Load communication software 2. Dial 3. Establish On-Line connection 4. Terminate Call A simple way to dial is from the keyboard of you[...]

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    23 Chapter 4 - AT Commands, S-Registers and Result Codes The MT2834ZPX responds with “CONNECT” on your video display after the number is dialed and a connection signal is detected (since the MT2834ZPX defaults to Enhanced V.34/V.42/V.42 bis , the actual response is " CONNECT LAPM COMPRESSED ”). The modem is now in “On-Line” mode, and[...]

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    24 MT2834ZPX Owner's Manual COMMAND: A VALUES: n/a DEFAULT: n/a DESCRIPTION: Answer call, even if no ring present. COMMAND: A/ VALUES: n/a DEFAULT: n/a DESCRIPTION: Repeat last command. (Do not precede this command with AT. Do not hit RETURN to execute.) COMMAND: A: VALUES: n/a DEFAULT: n/a DESCRIPTION: Continuous redial (10 redials in DOC uni[...]

  • Página 25

    25 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: #A n VALUES: n = 0 thru 3 DEFAULT: #A0 DESCRIPTION: #A0 selects initial handshake at 33,600 to 31,200 to 28,800 to 24000 to 21,600 to 19,200 to 16,800 to 14,400 to 12,000 to9600 to 4800 to 2400 to 1200 to 300 bps. #A1 selects initial handshake at 33,600 bps only. #A2 selects initial [...]

  • Página 26

    26 MT2834ZPX Owner's Manual COMMAND: &C n VALUES: n = 0, 1, 2 or 4 DEFAULT: &C1 DESCRIPTION: &C0 forces Carrier Detect on. &C1 lets Carrier Detect act normally. &C2 lets Carrier Detect drop S24 time on disconnect. &C4 resets modem when Carrier Detect drops. COMMAND: &CD n VALUES: n = 0 or 1 DEFAULT: &CD0 DESCRIP[...]

  • Página 27

    27 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: %DF n VALUES: n = 0 or 1 DEFAULT: %DF0 DESCRIPTION: %DF0 selects V.34 Line Probe Data in Graph Format. %DF1 selects V.34 Line Probe Data in Table Format. COMMAND: %DP n VALUES: n = 0 or 1 DEFAULT: %DP0 DESCRIPTION: %DP0 selects not to read Line Probe Information from DSP during hands[...]

  • Página 28

    28 MT2834ZPX Owner's Manual COMMAND: &E n (Cont'd) &E3 selects no modem-initiated flow control. &E4 selects CTS modem-initiated flow control. &E5 selects Xon/Xoff modem-initiated flow control. &E6 selects Xon/Xoff not passed through. &E7 selects Xon/Xoff passed through. &E8 selects Enq/Ack pacing off. &E9 s[...]

  • Página 29

    29 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: $F n VALUES: n = 0 or 1 DEFAULT: $F1 DESCRIPTION: $F0 selects do not fall back to normal connect if CR received. $F1 selects fall back to normal connect if CR received. COMMAND: &G n VALUES: n = 0, 1 or 2 DEFAULT: &G0 DESCRIPTION: &G0 turns off CCITT guard tones. &G1 [...]

  • Página 30

    30 MT2834ZPX Owner's Manual COMMAND: I9 VALUES: N/A DEFAULT: Read Only Command DESCRIPTION: The I9 command is a query to display this modem's characteristics when operating within Windows 95. Entering ATI9 <cr> invokes ZPX 28800 FAX CT on your video monitor. (The response to the query reveals that this modem is a ZPX, 28.8K, FAX and[...]

  • Página 31

    31 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: $MB n VALUES: n = speed DEFAULT: $MB33600 bps DESCRIPTION: $MB75 selects CCITT V.23 mode. $MB300 selects 300 bps on-line. $MB1200 selects 1200 bps on-line. $MB2400 selects 2400 bps on-line. $MB4800 selects 4800 bps on-line. $MB9600 selects 9600 bps on-line. $MB14400 selects 14400 bps[...]

  • Página 32

    32 MT2834ZPX Owner's Manual COMMAND: &P n VALUES: n = 0 or 1 DEFAULT: &P1 DESCRIPTION: &P0 selects 60-40 pulse ratio. &P1 selects 67-33 pulse ratio. COMMAND: Q n VALUES: n = 0, 1 or 2 DEFAULT: Q0 DESCRIPTION: Q0 means Result Codes sent. Q1 means Result Codes will be suppressed (quiet). Q2 means Dumb Answer Mode. COMMAND: &Q[...]

  • Página 33

    33 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: &RF n VALUES: n = 0 or 1 DEFAULT: &RF1 DESCRIPTION: &RF0 selects CTS follows RTS. &RF1 selects CTS to act independently COMMAND: Sr=n VALUES: r = 0-11, 13, 15-17, 24-26, 29, 30, 32, 34, 36, 37, 48 DEFAULT: n/a DESCRIPTION: Sets value of S-Register “r” to value of [...]

  • Página 34

    34 MT2834ZPX Owner's Manual COMMAND: &Sn VALUES: n = 0, 1 or 2 DEFAULT: &S1 DESCRIPTION : &S0 forces Data Set Ready On. &S1 lets Data Set Ready act normally. &S2 Data Set Ready drop is regulated by S24 on disconnect. COMMAND: T VALUES: n/a DEFAULT: Tone Dial DESCRIPTION : Modem will tone-dial numbers following the T. COMMAN[...]

  • Página 35

    35 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: Un VALUES: n = 0, 1, 2, or 3 DEFAULT: n/a DESCRIPTION : U0 places modem in Analog Loop Originate Mode. U1 places modem in Analog Loop Answer Mode. U2 places modem in Remote Digital Loopback test mode. U3 places modem in Local Digital Loopback Test Mode. COMMAND: Vn VALUES: n = 0 or 1[...]

  • Página 36

    36 MT2834ZPX Owner's Manual COMMAND: Xn VALUES: n = 0, 1, 2, 3 or 4 DEFAULT: X0 DESCRIPTION : X0 selects Basic Result Codes (w/o CONNECT 1200, CONNECT 2400). X1 selects Extended Result Codes (w/CONNECT 1200, CONNECT 2400). X2 selects Standard AT Command set with NO DIAL TONE. X3 selects Standard AT Command set with BUSY. X4 selects Standard AT[...]

  • Página 37

    37 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: ;(Semi-Colon) VALUES: n/a DEFAULT: n/a DESCRIPTION: Causes return to Command Mode after dialing. COMMAND: ! (Exclamation) VALUES: n/a DEFAULT: n/a DESCRIPTION : Causes modem to flash On-Hook. COMMAND: @ VALUES: n/a DEFAULT: n/a DESCRIPTION : Causes modem to wait for ringback, then 5 [...]

  • Página 38

    38 MT2834ZPX Owner's Manual Remote Configuration The Remote Configuration feature is a network management tool that allows you to configure modems remotely. This means you could configure modems anywhere in your network from one location without having to visit the sites or rely on remote users to follow your instructions. With Remote Configur[...]

  • Página 39

    39 Chapter 4 - AT Commands, S-Registers and Result Codes TABLE 4-1 (Cont'd). Remote Configuration Operation Procedures You can now use any AT commands of the modem being remotely configured as if they were being entered locally. You cannot change the Set-up of the LOGIN Password until you enter the proper LOGIN Password. Step Procedure 4. When[...]

  • Página 40

    40 MT2834ZPX Owner's Manual S-Registers Certain Command Mode configurations are stored in memory registers called, S-Registers. The S command is used to assign a value to, and to read the current value of an S-Register. To assign a value to an S- Register, enter the letter S , followed by the S-Register number and an equals sign ( = ) . To rea[...]

  • Página 41

    41 Chapter 4 - AT Commands, S-Registers and Result Codes S3 Return Character Unit: ASCII Character Range: 0-127 Default: 13 Description: Defines the character recognized as Carriage Return (RE- TURN) or “Enter”. S4 Line Feed Character Unit: ASCII Character Range: 0-127 Default: 10 Description: Defines the character recognized as LINE FEED. S5 B[...]

  • Página 42

    42 MT2834ZPX Owner's Manual S8 Pause Time for Comma Unit: 1 second Range: 0-255, 4-255** Default: 2, 4** Description: Sets the length of the pause caused by a comma inserted in a dialing command. S9 Carrier Detect Response Time Unit: 100 mSec. Range: 1-255 Default: 6 Description: Sets the time delay for when the modem first detects a valid inc[...]

  • Página 43

    43 Chapter 4 - AT Commands, S-Registers and Result Codes S13 Remote Configuration Escape Character Unit: ASCII Character Range: 0-127 Default: 37 ( % sign ) Description: Defines the remote configuration escape character. S17 Changing Break Time Unit: 10 mSec. Range: 0-2.5 sec Default: 250 Description: S17 defines the break time (space) to local PC.[...]

  • Página 44

    44 MT2834ZPX Owner's Manual S29 Local Inactivity Timer Unit: minutes Range: 1-255 Default: 20 Description: Defines the amount of idle time that can elapse between AT commands after the SETUP password has been entered. S30 Inactivity Timer Unit: 1 minute Range: 0-255 Default: 0 Description: Inactivity timer used to disconnect the modem. S32 Tim[...]

  • Página 45

    45 Chapter 4 - AT Commands, S-Registers and Result Codes S36 Time Between DTR Inactive and Modem Off-Hook Unit: 1 Second Range: 0-255 seconds Default: 0 Description: Sets the time between DTR inactive (low) and the modem going off-hook . The DTR Busy-out feature is disabled with S36=0. S37 Time Between DTR Active and Modem On-Hook Unit: 1 Second Ra[...]

  • Página 46

    46 MT2834ZPX Owner's Manual Result Codes The MT2834ZPX Command mode provides you with several responses, or “Result Codes” , that can aid you in Command mode operation. These Result Codes are displayed on your video monitor. AT&Q0 selects Multi-Tech responses with Reliable/LAP-M/ Compressed modifiers. The terse result code for CONNECT [...]

  • Página 47

    47 Chapter 4 - AT Commands, S-Registers and Result Codes Table 4-3 &Q1 "Standard AT" Result Codes TERSE VERBOSE 0O K 1 CONNECT 2 RING 3 NO CARRIER 4 ERROR 5 CONNECT 1200 6 NO DIAL TONE 7 BUSY 8 NO ANSWER 10 CONNECT 2400 11 CONNECT 4800 12 CONNECT 9600 13 CONNECT 14400 19 CONNECT 19200 21 CONNECT 21600 24 CONNECT 24000 26 CONNECT 26400[...]

  • Página 48

    48 MT2834ZPX Owner's Manual AT Commands and S-Register Summary The vast majority of installations are similar, with the MT2834ZPX being used to dial up a remote installation where the call is automatically answered. Your MT2834ZPX has a default configuration to dial another 33,600 bps modem that support error correction, data compression and f[...]

  • Página 49

    49 Chapter 5 - Troubleshooting Chapter 5 - Troubleshooting Troubleshooting Your MT2834ZPX was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. However, it is more likely th[...]

  • Página 50

    50 MT2834ZPX Owner's Manual Some connect when the software loads and remain connected until the program terminates. Others, like MultiExpress Terminal, can disconnect without exiting the program (make sure the Connect icon looks plugged in). MultiExpress Terminal also allows multiple terminals to be open, but only one can access the modem at a[...]

  • Página 51

    51 Chapter 5 - Troubleshooting Uncheck Use Automatic Settings to change the port’s settings so they do not conflict with the other device, or select the port the conflicting device is on and change it instead. If you need to open your computer to change switches or jumpers on the conflicting device; refer to the device’s documentation. • The [...]

  • Página 52

    52 MT2834ZPX Owner's Manual • If the modem reports BUSY, the other number may be busy, in which case you should try again later, or it may indicate that you have failed to add a 9, prefix to the phone number if you must dial 9 for an outside line. If you must dial 9 to get an outside line, the easiest way to dial it automatically is to inclu[...]

  • Página 53

    53 Chapter 5 - Troubleshooting The Modem Disconnects While Online • If you have call waiting on the same phone line as your modem, it may interrupt your connection when someone tries to call you. If you have call waiting, disable it before each call. In most telephone areas, you can disable call waiting by preceding the telephone number with *70 [...]

  • Página 54

    54 MT2834ZPX Owner's Manual The Modem Cannot Connect When Answering • Auto-answer may be disabled. Turn on auto-answer in your datacomm program or send the command ATS0=1 to your modem in terminal mode. File Transfer Is Slower Than It Should Be • If you are using a slow transfer protocol, such as Xmodem or Kermit, try Zmodem or Ymodem/G in[...]

  • Página 55

    55 Chapter 5 - Troubleshooting Getting Garbage Characters on the Monitor • Your computer and the remote computer may be set to different word lengths, stop bits, or parities. If you have connected at 8-N- 1, try changing to 7-E-1, or vice-versa, using your communications software. • You may be experiencing line noise. Enable error correction, i[...]

  • Página 56

    56 MT2834ZPX Owner's Manual Chapter 6 - Testing Your Modem Local Analog Loopback Test/V.54 Loop 3 In this test, data from your computer or terminal is sent to your modem's transmitter, converted into analog form, looped back to the receiver, converted into digital form and then received back at your monitor for verification. No connection[...]

  • Página 57

    57 Chapter 6 - Testing Your Modem 5. Your modem passes this test if the data entered from your keyboard are the same as the data received on your monitor. If different data is appearing on your monitor, your modem is probably causing the problem, although it could also be your computer. If your modem passes this test, but you are receiving errors w[...]

  • Página 58

    58 MT2834ZPX Owner's Manual 5. Data is typed from the remote keyboard. For this test, typing multiple upper case "U" characters is a good way to send an alternating test pattern of ones and zeros. The data received by the local modem will enter its analog receiver, be converted to digital data, be reconverted into analog, and then lo[...]

  • Página 59

    59 Chapter 6 - Testing Your Modem Note: The &T4 command must be set on the remote modem to run this test. 3. Type the Escape Sequence ( +++AT<CR> or <BREAK>AT<CR> ) which brings your modem into Command mode, while still maintaining the connection with the remote modem. 4. Type ATU2 and hit ENTER. The local modem responds to th[...]

  • Página 60

    60 MT2834ZPX Owner's Manual Chapter 7 - Service, Warranty and Tech Support Introduction This chapter starts out with statements about your modem's 10-year warranty. The next section, Tech Support, should be read carefully if you have questions or problems with your modem. It includes the technical support telephone numbers, space for reco[...]

  • Página 61

    61 Chapter 7 - Service, Warranty and Tech Support On-line Warranty Registration To register your Multi-Tech product on-line, click on the following link: http://www.multitech.com/support/register.htm Tech Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If yo[...]

  • Página 62

    62 MT2834ZPX Owner's Manual Service If your tech support specialist decides that service is required, modems may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems (within North America). Include the following with your modem: • a description of the problem. • return billing and return ship[...]

  • Página 63

    63 Chapter 7 - Service, Warranty and Tech Support About the Multi-Tech BBS For customers who do not have Internet access, Multi-Tech maintains a bulletin board system (BBS) that mirrors its FTP site. Information available from the BBS includes new product information, product upgrade files, and problem-solving tips. The phone number for the Multi-T[...]

  • Página 64

    64 MT2834ZPX Owner's Manual 7. When the download is complete, press ENTER to return to the File Menu. 8. To exit the BBS, type G and press ENTER. If you don’t know the file name 1. From the Main Menu, type F to access the Files Menu. For a list of file areas, type L , press ENTER, then type L and press ENTER again. (If you do not type the se[...]

  • Página 65

    65 Chapter 7 - Service, Warranty and Tech Support About CompuServe/Internet In addition to the BBS, Multi-Tech provides support through CompuServe's Modem Vendor Forum ( GOMODEMVEN ) under GO MULTITECH . Refer to your CompuServe documentation for special operating procedures. Multi-Tech is a commercial provider on the Internet, and we retrieve[...]

  • Página 66

    66 MT2834ZPX Owner's Manual Appendix A - Technical Specifications Your MT2834ZPX data/fax modem meets the specifications listed below: Model Numbers MT2834ZPX Data Rates (modem) 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400, 12,000, 9600, 7200, 4800, 2400, 1200, 0-300 bps Data Rates (fax) 14,400, 9600, 7200, 4800 bps D[...]

  • Página 67

    67 Appendix A - Technical Specifications Intelligent Features Fully “AT command” compatible, microprocessor controlled remote configuration, EIA extended Automode, adaptive line probing, automatic symbol rate and carrier frequency during start- up, retrain and rate renegotiation, autodial, redial, repeat dial, dial linking, pulse or tone dial, [...]

  • Página 68

    68 MT2834ZPX Owner's Manual Carrier Frequencies(Data) 1800 Hz V.32/V.32 bis /V.32 terbo / Enhanced V.34 33.6K/31.2K/28.8K/26.4K/24K/21.6K/ 19.2K/16.8K/14.4K/12K/9.6K/4.8K Carrier Frequencies 2400 & 1200 bps (V.22bis/V.22 or Bell 212A Standard) Transmit Originate: 1200 Hz Transmit Answer: 2400 Hz Receive Originate: 2400 Hz Receive Answer: 1[...]

  • Página 69

    69 Appendix A - Technical Specifications V.23 390 Hz Mark, 450 Hz Space for Transmit Originate 1300 Hz Mark, 2100 Hz Space for Transmit Answer 1300 Hz Mark, 2100 Hz Space for Receive Originate 390 Hz Mark, 450 Hz Space for Receive Answer Transmit Level -10dBm (dial-up) Frequency Stability ±0.01% Receiver Sensitivity -43 dBm under worst case condit[...]

  • Página 70

    70 MT2834ZPX Owner's Manual Appendix B - Tone Dial Frequencies Hz Digits 697 770 852 941 Hz 1209 1336 1477 1633 1 2 3 A 4 5 6 B 7 8 9 C 0 # D * The tone-dialing method combines two frequencies for each of the twelve digits found on a Touch Tone dial pad. This method is referred to as Dual-Tone Multi-Frequency ( DTMF ) dialing. The four horizon[...]

  • Página 71

    71 Appendix C - FCC and Canadian Regulations Appendix C - FCC and Canadian Regulations FCC Regulations for Telephone Line Interconnection 1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration numbe[...]

  • Página 72

    72 MT2834ZPX Owner's Manual 6. If trouble is experienced with this equipment (the model of which is indicated below) please contact Multi-Tech Systems, Inc. at the address shown below for details of how to have repairs made. If the equipment is causing harm to the telephone network, the telephone company may request you remove the equipment fr[...]

  • Página 73

    73 Appendix C - FCC and Canadian Regulations NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment[...]

  • Página 74

    74 MT2834ZPX Owner's Manual Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of a interface may consist of any combination of devices subject only to the requirement[...]

  • Página 75

    75 Index Index Symbols &E0 .......................................................................................... 20 &E1 .......................................................................................... 20 &E14 ........................................................................................ 19 10/1 1 bit mode select[...]

  • Página 76

    76 MT2834ZPX Owner's Manual Cannot Make a Connection ..................................................... 51 Carrier Detect .......................................................................... 26 Carrier Detect Response T ime ................................................ 42 Carrier Frequencies (Data) .................................[...]

  • Página 77

    77 Index Dialing a stored telephone ....................................................... 31 Dimensions .............................................................................. 69 DSR follows CD ....................................................................... 33 DTR Control ............................................................[...]

  • Página 78

    78 MT2834ZPX Owner's Manual Intelligent Features .................................................................. 67 Interface ................................................................................... 69 Internet .................................................................................... 65 L L8 ...........................[...]

  • Página 79

    79 Index N Negotiate V .42 Mode ............................................................... 30 Noise Information .................................................................... 30 Non-volatile RAM ..................................................................... 35 Number Linking ........................................................[...]

  • Página 80

    80 MT2834ZPX Owner's Manual Rreset default values .............................................................. 36 Result Codes ..................................................................... 32, 36 Result codes ...................................................................... 16, 51 Result Codes T erse/V erbose selection .........[...]

  • Página 81

    81 Index T ransmission speed ................................................................. 17 T ransmit buf fer size ................................................................. 25 T ransmit Level ......................................................................... 69 T rellis Coded Modulation selection ...............................[...]