Multi Tech Equipment MT5634ZBA-V-V92 manual

MT5634ZBA-V -V92 User Guide Modem with V oice, V .92 Dat a, and Super G3 Fax[...]

ii MultiModemZBA-V-V92 User Guide MT5634ZBA-V-V92 S0000244 Revision A Copyright © 2002 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to[...]

Contents iii MultiModemZBA-V-V92 User Guide T able of Contents Chapter 1 - Introduction ............................................................................................... 2 Product Description ........................................................................................... 2 We Supply ........................................[...]

Contents iv MultiModemZBA-V-V92 User Guide Chapter 4- AT Commands, S-Registers, and Result Codes .................................... 20 AT Commands .................................................................................................. 21 S-Registers .......................................................................................[...]

Contents v MultiModemZBA-V-V92 User Guide Appendix A - Regulatory Compliance ....................................................................... 81 FCC Part 68 Telecom ........................................................................................ 8 1 FCC Part 15 .........................................................................[...]

Chapt er 1 Intr oduc tion[...]

1 Introduction 2 MultiModemZBA-V-V92 User Guide *Though this modem is capable of 56K bps download performance, line impairments, public telephone infrastructure, and other external technological factors may prevent maximum 56K bps connections. Chapt e r 1 - Intr o d u c tion Congratulations on your purchase of the MultiModemZBA-V-V92 modem. You hav[...]

1 Introduction 3 MultiModemZBA-V-V92 User Guide W e Supply Ö An MT5634ZBA-V-V92 data/fax/voice modem Ö A set of four self-adhesive plastic feet Ö A printed Quick Start Guide Ö A MultiModemZBA installation CD containing modem drivers, this User Guide, data communications software, and other programs+ Ö A universal power supply and, if applicabl[...]

Chapt er 2 Installation[...]

2 Installation 5 MultiModemZBA-V-V92 User Guide Chapt er 2 - Installation This chapter shows you step-by-step how to set up your Multi-Tech data/fax/voice modem and make your first calls. Safety W arnings • Use this product only with UL- and CUL-listed computers (U.S.A. and Canada) • To reduce the risk of fire, use only 26 AWG (.41mm) or larger[...]

2 Installation 6 MultiModemZBA-V-V92 User Guide Step 2: Change the Internal Jumpers This step is required only if: Ö You intend to use the modem on a leased line. Ö You intend to add a monophonic external speaker to your modem with the voice option. No changes are needed for stereo. This will require you to open the modem and move one or more jum[...]

2 Installation 7 MultiModemZBA-V-V92 User Guide Location of the Jumpers J10 Dial-Up/Leased Line J1 1 Originate/Answer Dial-up (default) Leased line Answer (default) Originate J10 J1 1 J8 J8 Speaker Mode Open: mono Closed: stereo (default) Figure 2-2. Internal jumpers Changing the Dial-Up/Leased-Line Jumpers As shipped from the factory, your modem i[...]

2 Installation 8 MultiModemZBA-V-V92 User Guide Step 3: Connect the Modem to Y our System Turn off your computer. Place the modem in a convenient location, and then connect it to your co mputer ’ s serial port, the telephone line or leased line, AC power, and, optionally, your telephone. PWR RS232 PHONE LINE Figure 2-3. MultiModemZBA connections.[...]

2 Installation 9 MultiModemZBA-V-V92 User Guide Connect the Modem to a Phone (Optional) If you want to connect a phone to same line as the modem, plug it into the modem ’ s PHONE jack. Important: The PHONE jack is not interchangeable with the LINE jack. Do not plug the telephone into the LINE jack or the line cable into the PHONE jack. Connect a [...]

2 Installation 10 MultiModemZBA-V-V92 User Guide Power-On Test Test the modem by turning it on. When you turn it on, the modem performs a diagnostic self-test, after which the 56 indicator should light. If this does not happen, check that the power switch is on, the power supply is solidly connected, and the AC outlet is live. If these measures do [...]

2 Installation 11 MultiModemZBA-V-V92 User Guide Step 5: Configure the Modem for Y our Country Different countries have different requirements for how modems must function. Therefore, before you use your modem, you must configure it to match the defaults of the country in which you are using it. You must also do this if you move the modem to anothe[...]

2 Installation 12 MultiModemZBA-V-V92 User Guide Step 6: Install and Configure Y our Software You may use either the communication program included with your modem or a third-party program. Communication programs designed for Windows 95 and above normally do not need to be manually configured, since they obtain configuration information from Window[...]

Chapt er 3 Ope r ation[...]

3 Operation 14 MultiModemZBA-V-V92 User Guide Chapt er 3 - O pe r ation Your Multi-Tech modem operates under the control of a communication program, such as the PhoneTools program included with the modem. It also can operate under other general-purpose data communication programs, such as Windows HyperTerminal. For information on how to use the mod[...]

3 Operation 15 MultiModemZBA-V-V92 User Guide OH Off-Hook. The OH indicator lights when the modem is off-hook, which occurs when the modem is dialing, online, or answering a call. The LED flashes when the modem pulse-dials. TR Terminal Ready. The TR indicator lights when a communications program is using the modem. It means the modem is ready for a[...]

3 Operation 16 MultiModemZBA-V-V92 User Guide Leased Line Operation The MultiModemZBA-V-V92 modem can be used on a two-wire leased line. A leased line is a private, permanent, telephone connection between two points. Unlike normal dialup connections, a leased line is always active. The modems automatically connect when they are attached to the line[...]

3 Operation 17 MultiModemZBA-V-V92 User Guide V .92 Operation Because the V.92 protocol is new and still largely unsupported by central servers, some features are disabled by default in the initial release of the MT5634ZBA-V-V92 modem. This section describes the status of the V.92 features in the initial release. Please note that the V.92 special f[...]

3 Operation 18 MultiModemZBA-V-V92 User Guide Dial-Up Networking Before you can connect to the Internet, you must set up a remote-node client program on your computer. The Windows version is called Dial-Up Networking. Dial-Up Networking establishes your connection to the ISP ’ s server, which is the shared computer that manages calls from clients[...]

Chapt er 4 A T C ommands S- R egist e r s R esult C o d e s[...]

4 AT Commands, S-Registers, & Result Codes 20 MultiModemZBA-V-V92 User Guide Chapt er 4- A T C ommands, S-R egist ers, and R esult C o d e s AT commands are used to control the operation of your modem. They are so called because each command must be preceded by the characters AT to get the AT tention of the modem. AT commands can be issued only[...]

4 AT Commands, S-Registers, & Result Codes 21 MultiModemZBA-V-V92 User Guide A T Commands Command: AT Attention Code Values: n/a Description: The attention code precedes all command lines except A/ and the escape sequence. Command: E NTER Key Values: n/a Description: Press the E NTER or R ETURN key to execute most commands. Command: A Answer Va[...]

4 AT Commands, S-Registers, & Result Codes 22 MultiModemZBA-V-V92 User Guide part of command. If silence is not detected, the modem returns a N O ANSWER code. ^ Disable data calling tone transmission. $ Detect AT&T call card “ bong ” tone. The character should follow the phone number and precede the user ’ s call card number: ATDT1028[...]

4 AT Commands, S-Registers, & Result Codes 23 MultiModemZBA-V-V92 User Guide Command: M n Monitor Speaker Mode Values: n = 0, 1, 2, or 3 Default: 1 Description: M0 Speaker always off. M1 Speaker on until carrier signal detected. M2 Speaker always on when modem is off-hook. M3 Speaker on until carrier is detected, except while dialing. Command: [...]

4 AT Commands, S-Registers, & Result Codes 24 MultiModemZBA-V-V92 User Guide Command: T Tone Dialing Values: P, T Default: T Description: Configures the modem for DTMF (touch-tone) dialing. Dialed digits are tone dialed until a P command or dial modifier is re- ceived. Command: V n Result Code Format Values: n = 0 or 1 Default: 1 Description: V[...]

4 AT Commands, S-Registers, & Result Codes 25 MultiModemZBA-V-V92 User Guide Command: &D n Data Terminal Ready (DTR) Control Values: n = 0, 1, 2, or 3 Default: 2 Description: &D0 Modem ignores the true status of the DTR signal and responds as if it is always on. &D1 If DTR drops while in online data mode, the modem enters command mo[...]

4 AT Commands, S-Registers, & Result Codes 26 MultiModemZBA-V-V92 User Guide Command: &S n Data Set Ready (DSR) Control Values: n = 0 or 1 Default: 0 Description: &S0 DSR is always high (on). &S1 DSR goes high only during a connection. Command: &T n V.54 Test Commands Values: n = 0, 1, 3 or 6 Default: None Description: &T0 A[...]

4 AT Commands, S-Registers, & Result Codes 27 MultiModemZBA-V-V92 User Guide Command: B n Transmit Break Values: n = 0 – 9 in 100 ms units Default: 3 Description: In non-error-correction mode only, sends a break signal of the specified length to a remote modem. Works in conjunction with the K command. Command: K n Break Control Values: n =[...]

4 AT Commands, S-Registers, & Result Codes 28 MultiModemZBA-V-V92 User Guide Command: N n Error Correction Mode Selection Values: n = 0 – 5, or 7 Default: 3 Description: N0 Non-error correction mode with data buffering (buffer mode; same as &Q6 ). N1 Direct mode. N2 MNP reliable mode. If the modem cannot make an MNP connection, it dis[...]

4 AT Commands, S-Registers, & Result Codes 29 MultiModemZBA-V-V92 User Guide Command: -C n Data Calling Tone Values: n = 0 or 1 Defaults: 0 Description: -C0 Disables V.25 data calling tone to deny remote data/fax/voice discrimination. -C1 Enables V.25 data calling tone to allow remote data/fax/voice discrimination. Command: %A Adaptive Answer R[...]

4 AT Commands, S-Registers, & Result Codes 30 MultiModemZBA-V-V92 User Guide Command: %H n Direct Connect Enable Values: n = 0, 1 Default: 0 Description: %H0 Sets callback security to normal operation. %H1 All callback security calls will be direct connect regardless of whether the password or phone number has the - character. Command: %R n Cis[...]

4 AT Commands, S-Registers, & Result Codes 31 MultiModemZBA-V-V92 User Guide Command: +DCS= x,y Select V.44 Data Compression Values: x = 0 or 1 (V.42 bis ) y = 0, 1, or 2 (V.44) Default: 1, 2 Description: Selects V.42bis/V.44 data compression. +DCS=0,0 V.42bis and V.44 data compression are both disabled. +DCS=0,1 V.42bis is disabled; V.44 data [...]

4 AT Commands, S-Registers, & Result Codes 32 MultiModemZBA-V-V92 User Guide +DS44? Reports current options in the following format: direction , 0, 0, max_codewords_tx , max_codewords_rx , max_string_tx , max_string_rx , max_history_tx , max_history_rx. Example: +DS44: 3, 0, 0, 1024, 1024, 255, 255, 5120, 4096. Subparameters direction Specifies[...]

4 AT Commands, S-Registers, & Result Codes 33 MultiModemZBA-V-V92 User Guide Command: +MS= Modulation Selection Values: See description. Defaults: See description. Description: This extended-format command selects modulation, enables or disables automode, and specifies the highest downstream and upstream connection rates using one to four subpa[...]

4 AT Commands, S-Registers, & Result Codes 34 MultiModemZBA-V-V92 User Guide automode An optional numeric value that enables or disables automatic modulation negotiation using V.8 bis/V.8 or V.32 bis Annex A. Automode is disabled if values are specified for the max_rate and max_rx_rate parameters. The options are: 0 Disable automode 1 Enable au[...]

4 AT Commands, S-Registers, & Result Codes 35 MultiModemZBA-V-V92 User Guide Command: +PIG= n PCM Upstream Ignore Values: n = 0 or 1 Default: 1 Description: Controls the use of PCM upstream during V.92 operation. PCM upstream allows faster upload speeds to a V.92 server. +PIG=0 Disables PCM upstream +PIG=1 Enables PCM upstream +PIG=? Displays t[...]

4 AT Commands, S-Registers, & Result Codes 36 MultiModemZBA-V-V92 User Guide +PMHR=11 G rant MOH request with 12 minute timeout +PMHR=12 G rant MOH request with 16 minute timeout +PMHR=13 Grant MOH request with indefinite timeout +PMHR=? Displays the allowed values +PMHR? Displays the currrent value Command: +PMHT= n Modem on Hold Timer Values:[...]

4 AT Commands, S-Registers, & Result Codes 37 MultiModemZBA-V-V92 User Guide Command: +VCID= n Caller ID Selection Values: n = 0, 1, or 2 Default: 0 Description: Enables Caller ID detection and configures the reporting and presentation of the Caller ID data that is detected after the first ring. The reported data includes the date and time of t[...]

4 AT Commands, S-Registers, & Result Codes 38 MultiModemZBA-V-V92 User Guide Command: #CBF? Callback Failed Attempts Display Values: n/a Default: n/a Description: Requests the number of failed callback passwords since reset or power-up. This number can be stored to nonvolatile memory using the &W command. Command: #CBFR Callback Failed Atte[...]

4 AT Commands, S-Registers, & Result Codes 39 MultiModemZBA-V-V92 User Guide Command: #P n Set 11-bit Parity Values: n = 0 or 1 Default: 2 Description: #P0 No parity. #P1 Odd parity. #P2 Even parity. Command: #S x Enter Setup Password Values: x = password (1 – 8 characters, case sensitive) Default: MTSMODEM Description: Enters the callback se[...]

4 AT Commands, S-Registers, & Result Codes 40 MultiModemZBA-V-V92 User Guide S-Registers Certain modem values, or parameters, are stored in memory locations called S-registers . Use the S command to read or to alter the contents of S-registers (see previous section). Register Unit Range Default Description S0 1 ring 0 – 255 1 Sets the number [...]

4 AT Commands, S-Registers, & Result Codes 41 MultiModemZBA-V-V92 User Guide S36 decimal 0 – 7 7 Specifies the action to take in the event of a negotiation failure when error control is selected. (See S48 .) S37 decimal 0 – 19 0 Sets the maximum V.34 “ upstream ” speed at which the modem attempts to connect. Value Speed 0 maximum modem [...]

4 AT Commands, S-Registers, & Result Codes 42 MultiModemZBA-V-V92 User Guide 16 46666 bps 17 48000 bps 18 49333 bps 19 50666 bps 20 52000 bps 21 53333 bps 22 54666 bps 23 56000 bps S42 decimal 0 – 1 1 Enables/disables the 56K auto rate. When 56K auto is disabled, fallback to V.34 is also disabled. 0 = disable; 1 = enable. S48 decimal 7 or 128[...]

4 AT Commands, S-Registers, & Result Codes 43 MultiModemZBA-V-V92 User Guide Result Codes In command mode your modem can send responses called result codes to your computer. Result codes are used by communications programs and can also appear on your monitor. Terse Verbose Description 0O K Command executed 1 CONNECT Modem connected to line 2 RI[...]

4 AT Commands, S-Registers, & Result Codes 44 MultiModemZBA-V-V92 User Guide 90 BLACKLIST FULL Blacklist is full 100 CONNECT 28000 * Connected at 28000 bps, 56K rate 101 CONNECT 29333 * Connected at 29333 bps, 56K rate 102 CONNECT 30666 * Connected at 30666 bps, 56K rate 103 CONNECT 33333 * Connected at 33333 bps, 56K rate 104 CONNECT 34666 * C[...]

Chapt er 5 Remot e C o n f igur ation[...]

5 Remote Configuration 47 MultiModemZBA-V-V92 User Guide Chapt er 5 - R emot e C onf igur ation Remote configuration is a network management tool that allows you to configure MT5634ZBA modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote modem for maintenance or troub[...]

5 Remote Configuration 48 MultiModemZBA-V-V92 User Guide To Change the Remote Escape Character To further improve security, you can change a remote modem ’ s remote configuration escape charac- ter either locally or remotely. The remote configuration escape character is stored in register S9 . The factory default is 37, which is the ASCII code fo[...]

Callb ack S ecurit y Chapt er 6[...]

6 Callback Security 57 MultiModemZBA-V-V92 User Guide Chapt er 6 - C allb ack S ecurit y This chapter describes how to use callback security with your modem. Callback security protects your network from unauthorized access and helps control long-distance costs. When callback security is enabled, all callers are requested to enter a password. If a v[...]

6 Callback Security 58 MultiModemZBA-V-V92 User Guide To Turn Callback Security On and Off Callback security must be turned on to enter many callback security commands. 1. Open a data communications program such as HyperTerminal or PhoneTools. 2. In the terminal window, type AT#S xxxxxxxx , where xxxxxxxx is your password, and press E NTER . The mo[...]

6 Callback Security 59 MultiModemZBA-V-V92 User Guide To Assign Callback Passwords and Phone Numbers 1. Open a data communications program such as HyperTerminal or PhoneTools. 2. In the terminal window, type AT#S xxxxxxxx , where xxxxxxxx is your password, and press E NTER . The modem responds with OK if the setup password is correct, and ERROR if [...]

6 Callback Security 60 MultiModemZBA-V-V92 User Guide Calling Procedures Use the following procedures to call a modem that has callback security enabled. Note: Autoanswer must be enabled on the calling modem ( S0=1 ). Password-Only Callback Use this procedure when calling from a fixed location. 1. Using a data communications program such as HyperTe[...]

6 Callback Security 61 MultiModemZBA-V-V92 User Guide 6. After the modems reconnect, the following message reappears: Password> 7. Type the same password that you used to initiate the call. You have three attempts to enter the password or be disconnected. 8. If the password is valid, the following message appears and the modems establish a worki[...]

6 Callback Security 62 MultiModemZBA-V-V92 User Guide Direct Connection Use this procedure when you want to connect without first being called back. The password that you use must be set up for an optional direct connection. 1. Using a data communications program such as HyperTerminal or PhoneTools, dial the number of the callback modem. 2. When th[...]

6 Callback Security 63 MultiModemZBA-V-V92 User Guide Command: #CBFR Callback Failed Attempts Reset Values: n/a Default: n/a Description: Resets the number of failed callback passwords to 0. This does not reset the number stored in nonvolatile memory. This command can be used only after the setup password has been entered and callback security enab[...]

6 Callback Security 64 MultiModemZBA-V-V92 User Guide Command: #CBS n Callback Enable/Disable Values: n = 0, 1, 2, or 3 Default: 0 Description: Enables or disables callback security options. When callback security is enabled, phone number memory locations 0 – 4, used for quick dialing and DTR dialing, become unavailable and are replaced by callba[...]

6 Callback Security 65 MultiModemZBA-V-V92 User Guide Command: &Z y=[+][-]x[,???] Store Dialing Command Values: y = 0 – 29 (callback security enabled) x = Dialing command string Default: None Description: Stores dialing command x in memory location y . The command string must begin with AT , and can have up to 35 characters. The telephone num[...]

6 Callback Security 66 MultiModemZBA-V-V92 User Guide Location Password T elephone number 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Callback Assignments Form[...]

Chapt er 7 M o dem on Hold O pe r ation[...]

7 Modem on Hold Operation 68 MultiModemZBA-V-V92 User Guide Chapt er 7 - Modem on Hold O pe r ation What Is Modem on Hold? Your modem supports a feature called Modem on Hold when it is in V.92 mode. Modem on Hold works with your telephone company ’ s Call Waiting service to put a remote modem “ on hold ” while you answer a voice call. When yo[...]

7 Modem on Hold Operation 69 MultiModemZBA-V-V92 User Guide V.92 Modem on Hold Settings Select this option to open the V.92 Modem on Hold Settings dialog box. (You can also open this dialog box by double-clicking the MTMoh icon.) Use the V.92 Modem on Hold Settings dialog box to configure Modem on Hold operations. Disable Modem on Hold Select if yo[...]

7 Modem on Hold Operation 70 MultiModemZBA-V-V92 User Guide Check Modem Status The Call Status dialog box opens automatically when you receive a call. If you close it, you can re- open it by selecting this command. The Call Status dialog box displays information about the current call, including Caller ID information, if it is available. For more o[...]

7 Modem on Hold Operation 71 MultiModemZBA-V-V92 User Guide Using Modem on Hold To use Modem on Hold:  You must have Call Waiting service from your telephone company.  Your computer must be running Windows 95, 98, or Me.  Your modem must be set to V.92 mode.  The MTMoh program must be running.  Enable Modem on Hold must be selected i[...]

7 Modem on Hold Operation 72 MultiModemZBA-V-V92 User Guide Resuming a Data Call You can complete a voice call at any time and resume your online connection by hanging up the tele- phone and clicking the Resume Data Call button. If Warn before timeout is selected in the V.92 Modem on Hold Settings dialog box, a warning that the hold time is about t[...]

So lving P r oblems Chapt er 8[...]

8 Solving Problems 74 MultiModemZBA-V-V92 User Guide Chapt er 8 - S olving P r oblems Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. However, it is more l[...]

8 Solving Problems 75 MultiModemZBA-V-V92 User Guide The Modem Does Not Respond to Commands Ö Make sure the modem is plugged in and turned on. (See “ None of the Indicators Light. ” ) Ö Make sure you are issuing the modem commands from data communication software, either manually in terminal mode or automatically by configuring the software. [...]

8 Solving Problems 76 MultiModemZBA-V-V92 User Guide Ö The serial port might be defective. If you have another serial port, install the modem on it, change the COM port setting in your software, and try again. Ö The modem might have a problem beyond the scope of this user guide. If you have another Multi-Tech modem, try swapping modems. If the pr[...]

8 Solving Problems 77 MultiModemZBA-V-V92 User Guide Ö If the modem reports NO ANSWER , the other system has failed to go off-hook, or you might have dialed a wrong number. Check the number. Ö If the modem reports NO CARRIER , the phone was answered at the other end, but no connec- tion was made. You might have dialed a wrong number, and a person[...]

8 Solving Problems 78 MultiModemZBA-V-V92 User Guide The Modem Cannot Connect When Answering Ö The default DTR Control command ( &D2 ) inhibits autoanswer. To enable autoanswer, change DTR Control to &D0 , and make sure &Q0 , &Q5 , or &Q6 is also set. For more information, see the &D command in Chapter 4. For information on[...]

8 Solving Problems 79 MultiModemZBA-V-V92 User Guide There Are Garbage Characters on the Monitor Ö Your computer and the remote computer might be set to different word lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7-E-1, or vice-versa, using your communication software. Ö You might be experiencing line noise. En[...]

Appendixes Ap pendix A - R egulatory C omplianc e Ap pendix B - T echnic al Specific ations A ppendix C - Up g r ading the Mod e m A ppendix D - Installing a Modem Under L inux Ap pendix E - C onnec ting t o a C i sc o Rou t e r A ppendix F - W a rr an ty , S e r v ic e, & T echnic al S u ppo r t[...]

A Regulatory Compliance 81 MultiModemZBA-V-V92 User Guide A p p endix A - R egulat o r y C omplian c e FCC Part 68 T elecom 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number. This information [...]

A Regulatory Compliance 82 MultiModemZBA-V-V92 User Guide FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, [...]

A Regulatory Compliance 83 MultiModemZBA-V-V92 User Guide Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subje[...]

A Regulatory Compliance 84 MultiModemZBA-V-V92 User Guide EMC, Safety , and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: • Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compati[...]

A Regulatory Compliance 85 MultiModemZBA-V-V92 User Guide 5. Warning Notice: No ‘ 111 ’ or other calls can be made from this device during a mains power failure. 6. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. 7. Some parameters required for compliance with Telecom ’ s Tele[...]

B Technical Specifications 86 MultiModemZBA-V-V92 User Guide A p p endix B - T echnic al S pecif i c ations The MultiModemZBAV-V92 modem meets the following specifications: Trade Name MultiModemZBA ™ Model Number MT5634ZBA Build Number MT5634ZBA-V-V92 Server-to-Client 56K speeds when accessing a V.90 or V.92 server (actual Data Rates speed depend[...]

B Technical Specifications 87 MultiModemZBA-V-V92 User Guide conversion; U.S. Caller ID reporting; quick-connect startup; Modem on Hold (only when connected to a V.92 server). Command Buffer 40 characters Lightning Protection FCC Part 68 A/B surge Transmit Level -11 dBm (North America) — varies by country setting Frequency Stability ±0.01% Recei[...]

C Upgrading the Modem ’ s Firmware 88 MultiModemZBA-V-V92 User Guide A p p endix C - Up g r ading the Mo dem’ s F irmw ar e Introduction Your modem is controlled by semi-permanent software, called firmware , which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it c[...]

C Upgrading the Modem ’ s Firmware 89 MultiModemZBA-V-V92 User Guide Step 2: Identify the Current Firmware Version Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it. 1. Using your favorite Web browser, go to http://www.multitech.com/SUPPORT/MultiM[...]

C Upgrading the Modem ’ s Firmware 90 MultiModemZBA-V-V92 User Guide Step 6: Upgrade the Modem ’ s Firmware Before you begin the following procedure, read the README.TXT file extracted from the upgrade ar- chive file. Note the file name for the new firmware (example: ARQG125A.HEX). WARNING: Never install an older version of firmware over a newe[...]

91 D Installing a Modem Under Linux MultiModemZBA-V-V92 User Guide A p p endix D - Installing a Mo dem Under Linux Introduction This appendix explains how to install a modem on a computer operating under the Red Hat Linux 6.2 operating system. Other versions of Red Hat and other Linux operating systems should be similar. Briefly, in Linux, you do n[...]

92 D Installing a Modem Under Linux MultiModemZBA-V-V92 User Guide Using the Modem to Call the Internet Linux allows different graphic user interfaces (GUI). In the following steps, we ’ ll use the Gnome Desktop GUI and assume that the Internet Service Provider (ISP) you are calling assigns you the Domain Name Service (DNS) and Internet Protocol [...]

E Connecting to a Cisco Router 93 MultiModemZBA-V-V92 User Guide A p p endix E - C onnec ting t o a C is c o R o ut e r This appendix provides information on how to connect an MT5634ZBA-V-V92 modem to a Cisco ® router. Connecting to a Cisco Router Console Port The console port on the Cisco IOS ® router is an asynchronous serial port configured as[...]

E Connecting to a Cisco Router 94 MultiModemZBA-V-V92 User Guide To Set the Parity of the Callback Security Messages The parity of the modem ’ s password prompt and messages must match the parity of the computer to which the modem is connected. 1. The default parity setting for your modem is no parity ( AT#CBP0 ). To change the modem ’ s prompt[...]

E Connecting to a Cisco Router 95 MultiModemZBA-V-V92 User Guide Note that command echo and result codes have been turned off. If it becomes necessary to send additional AT commands to the modem after it has been so configured, there will be little feedback from the modem that it has received and acted upon the command. Only commands such as ATI0 t[...]

E Connecting to a Cisco Router 96 MultiModemZBA-V-V92 User Guide 4. When you have finished configuring the remote modem, save the new configuration by typing AT&W0 < CR >, then type ATO < CR > to exit remote configuration. You can then break the connec- tion in the normal way. Note: This step is important to ensure that the connecti[...]

F Warranty, Service, & Technical Support 97 MultiModemZBA-V-V92 User Guide A p p endix F - W a r r a n t y , S e rvic e, and T echnic a l Supp o r t Multi-T ech Systems, Inc. W arranty & Repairs Policies Warranty Multi-Tech Systems, Inc., (hereafter “ MTS ” ) warrants that its products will be free from defects in material or workmanshi[...]

F Warranty, Service, & Technical Support 98 MultiModemZBA-V-V92 User Guide Extended two-year overnight replacement service agreements are available for selected products. Please call MTS at (888) 288-5470, extension 5308 or visit our web site at http://www.multitech.com/programs/orc/ for details on rates and coverages. Please direct your que[...]

F Warranty, Service, & Technical Support 99 MultiModemZBA-V-V92 User Guide Online W arranty Registration If you have access to the World Wide Web, you can register your Multi-Tech product online at http:// www.multitech.com/register/ . Service U.S. and Canadian Customers In the event that service is required, products may be shipped, freight pr[...]

F Warranty, Service, & Technical Support 100 MultiModemZBA-V-V92 User Guide Please direct questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you, as listed at http:// www.multitech.com/COMPANY/offices/DEFAULT.ASP ., or e-mail tsupport@multit[...]

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Index 102 MultiModemZBA-V-V92 User Guide Index Symbols 1 1-bit mode 30 56K operation digital loss when used with PBX 42 disabling the auto rate 42 maximum connect speed 41 A abort timer 40 Adaptive Answer Result Code Enable command 29 Answer command 21 assembling the modem 5 Asynchronous Communications Mode command 25 Asynchronous Word Length comma[...]

Index 103 MultiModemZBA-V-V92 User Guide Command Speed Response command 30 command string 20 communication programs 12, 20, 75 Communication Standard command 21 compression, data 31, 78 configuration, storing a 12, 26 configuring for your country 1 1 configuring software 12 connect messages 12, 43 connecting the modem 8 country code, displaying 22 [...]

Index 104 MultiModemZBA-V-V92 User Guide S035 40 S036 41 S037 41 S038 41 S042 42 S048 42 S089 42 S108 42 setting 23 safety 5 Select Maximum MNP Block Size command 26 Select V .44 Data Compression command 31 serial cable 75 serial port 12, 30, 75, 76 Serial Port Baud Rate command 30 servicing your modem 81 Set 1 1-bit Parity command 39 Set Register [...]