LSI 7202CP manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones LSI 7202CP. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica LSI 7202CP o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual LSI 7202CP se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales LSI 7202CP, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones LSI 7202CP debe contener:
- información acerca de las especificaciones técnicas del dispositivo LSI 7202CP
- nombre de fabricante y año de fabricación del dispositivo LSI 7202CP
- condiciones de uso, configuración y mantenimiento del dispositivo LSI 7202CP
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de LSI 7202CP no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de LSI 7202CP y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico LSI en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de LSI 7202CP, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo LSI 7202CP, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual LSI 7202CP. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    ® DB15-000228-00 LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter USER’S GUIDE February 2002 V ersion 1.0[...]

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    ii Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Electroma gnetic Compatibility Notices This equipment has been tested and found to comply with the limits f or a Class A digital de vice, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonab le protection against harmful interference in a comme[...]

  • Página 3

    iii Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. This document contains proprietar y information of LSI Logic Cor poration. The inf or mation contained herein is not to be used by or disclosed to third parties without the e xpress written per mission of an officer of LSI Logic Cor poration. LSI Logic products are not inte[...]

  • Página 4

    iv Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Document DB15-000228-00, Second Printing (Februar y 2002). This document describes the LSI Logic LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter and will remain the official reference source f or all re visions/releases of this product until rescinded b[...]

  • Página 5

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter v Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Preface This book is the user’ s guide for the LSI Logic LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter . It includes instructions for installing this adapter with regard to cold and[...]

  • Página 6

    vi Pref ace Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Con ventions Used in This Manual Revision Recor d Notation Example Meaning and Use courier typeface # cfagdm Names of commands and the output from the commands are shown in courier type face and enclosed in a bo x. italic underscore attachment_point When an underscor[...]

  • Página 7

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter vii Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Contents Chapter 1 Installing/Extracting the LSI7202CP Host Adapter 1.1 Host Adapter Installation 1-1 1.1.1 Cold Installation Preparation 1-1 1.1.2 Hot Installation Preparation 1-2 1.1.3 Installation 1-2 1[...]

  • Página 8

    viii Contents Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Chapter 4 Solaris Software Requirements 4.1 De vice Driver Software Requirements 4-1 4.2 V er ifying the Installation 4-1 4.2.1 nonv olatileMethod 1 – Using the show-de vs Command 4-2 4.2.2 Method 2 - Using the probe-scsi-all Command 4-3 4.3 itmpt De vice Driver [...]

  • Página 9

    LSI7202CP Compact PCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter 1-1 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Chapter 1 Installing/Extracting the LSI7202CP Host Adapter This chapter describes the installation procedures for the LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel host adapter . The main topic[...]

  • Página 10

    1-2 Installing/Extracting the LSI7202CP Host Adapter Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 1.1.2 Hot Installation Preparation Ref er to your system’ s hardware user’ s manual f or complete instructions regarding hot installation. 1.1.3 Installation Re view y our system’ s documentation for the complete instruc[...]

  • Página 11

    Extracting the LSI7202CP 1-3 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 1.2 Extracting the LSI7202CP The LSI7202CP is a component that you can e xtract from a hot-sw ap compliant system without interrupting the operation of the system. Y ou can also e xtract the adapter if installing it in a cold en vironment after you p[...]

  • Página 12

    1-4 Installing/Extracting the LSI7202CP Host Adapter Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved.[...]

  • Página 13

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter 2-1 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Chapter 2 LSI7202CP Host Adapter Characteristics This chapter provides instructions f or installing and e xtracting the host adapter board and includes these topics: • Section 2.1, “General Descr iptio[...]

  • Página 14

    2-2 LSI7202CP Host Adapter Characteristics Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Bef ore you use the LSI7202CP , mak e sure y our system meets the specific hardware and softw are requirements as shown in T able 2.1 . 2.1.3 Fibre Channel Cable Assemblies Y ou will use one of two types of Fibre Channel cable assemb l[...]

  • Página 15

    T echnical Characteristics 2-3 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 2.2 T echnical Characteristics This section provides inf or mation about the CompactPCI, PCI, and Fibre Channel interf aces on the LSI7202CP . It also includes inf ormation about the ph ysical, electrical, and the ther mal/atmospher ic characterist[...]

  • Página 16

    2-4 LSI7202CP Host Adapter Characteristics Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. require a more robust mechanical f or m factor than desktop PCI. CompactPCI is electrically compatible with the PCI Specification, allowing lo w cost PCI components to be utilized in a mechanical f orm f actor suited f or more rugged e[...]

  • Página 17

    T echnical Characteristics 2-5 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 2.2.2 T echnical Specifications This section contains the technical specifications f or the LSI7202CP . 2.2.2.1 Data T ransfer Specifications T ab le 2.2 lists the perf or mance specifications f or the LSI7202CP . 2.2.2.2 Physical Characteristi[...]

  • Página 18

    2-6 LSI7202CP Host Adapter Characteristics Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 2.2.2.4 Thermal and Atmospheric Characteristics The f ollowing parameters define the thermal and atmospheric environment f or the LSI7202CP dur ing nor mal operation: • T emper ature range: 0 ° Ct o5 5 ° C (dr y bulb) • Relative [...]

  • Página 19

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter 3-1 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Chapter 3 BIOS Features This chapter provides inf or mation per taining to Intel BIOS and Solaris Fcode and includes these topics: • Section 3.1, “BIOS Features, ” page 3-1 • Section 3.2, “T roub[...]

  • Página 20

    3-2 BIOS F eatures Cop yright © 2001, 2002 by LSI Logic Corporation. All rights reser ved. • Boot de vice selection from any f our host adapters • A utomatic INT13 drive mapping f or Fibre Channel drives 3.1.1.2 BIOS Overview During the boot time initialization, the Intel BIOS deter mines if there are other hard disks, such as an IDE drive , a[...]

  • Página 21

    BIOS F eatures 3-3 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Note: Not all de vices detected b y the Configuration Utility can be controlled by the BIOS . De vices such as tape drives and scanners require that a de vice driver specific to that periph- eral be loaded. The BIOS Configuration Utility does allo w paramet[...]

  • Página 22

    3-4 BIOS F eatures Cop yright © 2001, 2002 by LSI Logic Corporation. All rights reser ved. displa y this menu, select a de vice under Adapter field on the Main menu and press Enter . 3.1.3.3 P ersistent IDs Menu The P ersistent ID screen is used to revie w the automatic mapping between a drive W or ldWide Name and its assigned logical SCSI bus an[...]

  • Página 23

    BIOS F eatures 3-5 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 3.1.3.5 Boot Adapter List Menu The Boot Adapter List menu specifies the order in which adapters boot when more than one LSI Logic host adapter is in a system. Y ou can select up to f our of the total adapters in a system as bootable; ho we ver , you can use o[...]

  • Página 24

    3-6 BIOS F eatures Cop yright © 2001, 2002 by LSI Logic Corporation. All rights reser ved. T o e xit from the Adapter Proper ties, De vice Proper ties, Boot Adapter List, or Global Proper ties menus, use these e xit options: T o e xit from the Main menu, use these e xit options: Impor tant: If you reboot the system without properly e xiting from t[...]

  • Página 25

    BIOS F eatures 3-7 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. T o show all disks a v ailable from the openboot prompt, use the probe- scsi-all command. Note that this command is used whether the disks are Fibre Channel or SCSI; all disks av ailable on all Fusion-MPT devices are displa yed. ok probe-scsi-all /pci@8,600000[...]

  • Página 26

    3-8 BIOS F eatures Cop yright © 2001, 2002 by LSI Logic Corporation. All rights reser ved. 2. Does the LED on the adapter indicate LINK? (note that LINK is only valid after the de vice is probed) 3. Does the LED on the switch or remote enclosure indicate LINK? 4. Does the LINK-SPEED parameter selected by the adapter match that of the bus ( 1G , 2G[...]

  • Página 27

    BIOS F eatures 3-9 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. ok • /pci@8,700000/IntraServer,fc@1 identifies the first Fibre Channel interf ace on an LSI Logic LSIFC929- based adapter • /pci@8,700000/IntraServer,fc@1,1 identifies the second Fibre Channel interf ace on an LSI Logic LSIFC929-based adapter • An LSI[...]

  • Página 28

    3-10 BIOS F eatures Cop yright © 2001, 2002 by LSI Logic Corporation. All rights reser ved. firmware-version 1.02.00 mpt-version 1.00 scsi-initiator-id 00 00 00 0f assigned-addresses 81001010 00000000 00000700 00000000 00000100 83001014 00000000 001a0000 00000000 00020000 8300101c 00000000 00190000 00000000 00010000 82001030 00000000 02000000 0000[...]

  • Página 29

    BIOS F eatures 3-11 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. WWN 2100002037105212 Port ID 1 Target 3 Unit 0 Disk SEAGATE ST39173FC 6258 WWN 2100002037103da8 Port ID 26 Target 4 Unit 0 Disk SEAGATE ST39173FC 6258 WWN 210000203710324a Port ID 73 3.1.5.5 Interrupt Coalescing Interrupt coalescing allows the fir mware on t[...]

  • Página 30

    3-12 BIOS F eatures Cop yright © 2001, 2002 by LSI Logic Corporation. All rights reser ved. Interrupt coalescing has been set Change will take effect after system reset Note: The system must be po wer cycled f or the changes to tak e eff ect. It is not sufficient to e x ecute the reset-all command. 3.1.5.6 Set Fibre Channel Link Speed There are tw[...]

  • Página 31

    BIOS F eatures 3-13 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 3.1.5.7 P ersistent De vice Naming Under cer tain configurations, such as when the Fibre Channel disk is the boot de vice of a system, it ma y be pref erab le to lock a target disk to a unit number . LSI Logic Fcode allows the system administrator to write a[...]

  • Página 32

    3-14 BIOS F eatures Cop yright © 2001, 2002 by LSI Logic Corporation. All rights reser ved. ok 1 clear-persistent Entry 1 has been cleared ok show-persistent ok Entr y 1 has been deleted from the table , and the table is no w empty . 3.2 T roub leshooting The LSI Logic Intel BIOS Configuration Utility is a po werful tool. If , while using it, you[...]

  • Página 33

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter 4-1 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Chapter 4 Solaris Software Requirements This chapter provides de vice dr iver requirements and methods to v erify the proper installation of the LSI7202CP , as well as installation instructions for the itm[...]

  • Página 34

    4-2 Solaris Software Requirements Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 4.2.1 non v olatileMethod 1 – Using the show-devs Command Step 1. Access the ok prompt. T ype the show-devs command: Step 2. The system displays output similar to this: ok show-devs /SUNW,UltraSPARC-III@0,0 /virtual-memory /memory@m0,0 /aliase[...]

  • Página 35

    V er ifying the Installation 4-3 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. If these de vices are not listed, check that the adapter is correctly installed, and re-seat the adapter if necessar y . 4.2.2 Method 2 - Using the probe-scsi-all Command Step 1. Access the ok prompt. T ype the probe-scsi-all command: Step 2. The[...]

  • Página 36

    4-4 Solaris Software Requirements Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. If the Fibre Channel disks on your LSI Logic adapter are not identified by y our system, chec k the f ollowing: 1. Is the Fibre Channel enclosure powered ON? 2. Does the LED on the adapter indicate LINK? (note that LINK is only valid after the [...]

  • Página 37

    itmpt De vice Driver 4-5 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Floppy Disk Install – If y ou receiv ed the drivers on a flopp y disk ette, f ollow these steps: Step 1. Place the diskette in the flopp y drive and e xecute the volcheck command to ensure the system sees the flopp y . Step 2. Ex ecute the pkgadd pr[...]

  • Página 38

    4-6 Solaris Software Requirements Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Figure 4.2 Completing Floppy Disk Installation Step 3. The itmpt device driv er is now installed. Reboot the machine to reconfigure the system and to recognize the ne w de vices. Distribution File Install – If y ou receiv ed the drivers in an[...]

  • Página 39

    itmpt De vice Driver 4-7 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. 4.3.1.2 Network Installation Pr ocedure If you are using y our LSI Logic adapter to suppor t your Sparc Solaris system disk, you m ust install the Solaris operating system using a network install. This section describes a complete installation of the Sol[...]

  • Página 40

    4-8 Solaris Software Requirements Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. ./install.sh –n /export/home/install/Solaris_2.8 Notes: F or Solaris 2.7 boot files, the installation directory is /e xpor t/home/install/Solar is_2.7. F or Solaris 2.6 boot files, the installation director y is /e xpor t/home/install/Solar [...]

  • Página 41

    itmpt De vice Driver 4-9 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. machine using the boot and install ser ver . On the client machine, boot the network install kit you created in the preceding steps as f ollo ws: ok boot net -v Impor tant: Choose “Manual Reboot” rather than “A uto Reboot” dur ing the installatio[...]

  • Página 42

    4-10 Solaris Software Requirements Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. system assigns. This number helps to identify the b us that is repor ting the error . T able 4.1 Error Messa ges Error Messa ges Explanation itmpt<n>: This hardware not suppor ted by this driver . itmpt has been told to control an MPT de [...]

  • Página 43

    itmpt De vice Driver 4-11 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. itmpt<n>: Hi-le vel interrupts not suppor ted. The adapter is in a slot that cannot be used with this driver . T r y moving the adapter to a diff erent PCI slot. itmpt<n>: De vice in a slav e-only slot and is unusab le. – itmpt<n>: F[...]

  • Página 44

    4-12 Solaris Software Requirements Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved.[...]

  • Página 45

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter A-1 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Appendix A Glossary of T erms and Abbre viations 8B/10B A data encoding scheme de veloped b y IBM, translating b yte wide data to an encoded 10-bit f or mat. ANSI American National Standards Institute, the[...]

  • Página 46

    3.75 pc 10.25 pc 11.25 pc 38.25 pc 4.333 pc 48.583 pc 52.5 pc 34.5 pc 44.25 pc A-2 Glossar y of T er ms and Abbreviations Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Configuration Ref ers to the wa y a computer is setup; the combined hardware components (computer , monitor , ke yboard, and peripheral de vices) that make [...]

  • Página 47

    3.75 pc 10.25 pc 11.25 pc 38.25 pc 4.333 pc 48.583 pc 52.5 pc 34.5 pc 44.25 pc A-3 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. FC-1 Middle le v el of the FC-PH standard, defining the 8B/10B encoding/decoding and transmission protocol. FC-2 Highest le vel of FC-PH, defining the rules f or signaling protocol and describin[...]

  • Página 48

    3.75 pc 10.25 pc 11.25 pc 38.25 pc 4.333 pc 48.583 pc 52.5 pc 34.5 pc 44.25 pc A-4 Glossar y of T er ms and Abbreviations Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Host The computer system in which a SCSI host adapter is installed. It uses the SCSI host adapter to transf er inf ormation to and from devices attached to t[...]

  • Página 49

    3.75 pc 10.25 pc 11.25 pc 38.25 pc 4.333 pc 48.583 pc 52.5 pc 34.5 pc 44.25 pc A-5 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Operating System A program that organiz es the internal activities of the computer and its peripheral devices . An operating system perf or ms basic tasks such as moving data to and from de vices,[...]

  • Página 50

    3.75 pc 10.25 pc 11.25 pc 38.25 pc 4.333 pc 48.583 pc 52.5 pc 34.5 pc 44.25 pc A-6 Glossar y of T er ms and Abbreviations Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Responder A FC ter m ref erring to the answering de vice. RISC Core LSIFC909 chips contain a RISC (Reduced Instruction Set Computer) processor , programmed t[...]

  • Página 51

    3.75 pc 10.25 pc 11.25 pc 38.25 pc 4.333 pc 48.583 pc 52.5 pc 34.5 pc 44.25 pc A-7 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. System BIOS Controls the low le vel POST (P ower-On Self-T est), and basic operation of the CPU and computer system. TID T arget ID . T opology The logical and/or physical arrangement of stations [...]

  • Página 52

    3.75 pc 10.25 pc 11.25 pc 38.25 pc 4.333 pc 48.583 pc 52.5 pc 34.5 pc 44.25 pc A-8 Glossar y of T er ms and Abbreviations Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved.[...]

  • Página 53

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter IX-1 Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. Inde x A adapter properties menu 3-3 atmospheric characteristics 2-6 B BSMI 2-6 bus interfaces 2-3 C Canadian Compliance Statement 2-6 CE mark 2-6 characteristics electrical 2-5 physical 2-5 safety 2-6 co[...]

  • Página 54

    IX-2 Inde x Copyright © 2001, 2002 by LSI Logic Corporation. All rights reserved. pkgadd 4-5 power characteristics 2-5 LED 1-1 , 1-3 S safety characteristics 2-6 SCO OpenServer 2-1 , 2-2 SCSI 2-4 software support 2-1 , 2-2 Solaris 2-1 storage environment 2-6 T technical specifications 2-3 , 2-5 atmospheric characteristics 2-6 electrical characteri[...]

  • Página 55

    LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter Customer Feedbac k W e would appreciate y our f eedback on this document. Please cop y the f ollowing page , add your comments , and f ax it to us at the number shown. If appropriate, please also f ax copies of any marked-up pages from this document. Impor tant: Please include yo[...]

  • Página 56

    Reader’ s Comments F ax your comments to: LSI Logic Cor poration T echnical Publications M/S E-198 F ax: 408.433.4333 Please tell us how y ou rate this document: LSI7202CP CompactPCI Dual Channel 2 Gbit/s Fibre Channel Host Adapter User’ s Guide . Place a check mark in the appropriate blank f or each category . What could we do to improv e this[...]

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    Y ou can find a current list of our U.S . distributors , international distr ibutors, and sales offices and design resource centers on our web site at http://www .lsilogic.com/contacts/na_salesoffices.html[...]