LG RH7500 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones LG RH7500. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica LG RH7500 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual LG RH7500 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales LG RH7500, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones LG RH7500 debe contener:
- información acerca de las especificaciones técnicas del dispositivo LG RH7500
- nombre de fabricante y año de fabricación del dispositivo LG RH7500
- condiciones de uso, configuración y mantenimiento del dispositivo LG RH7500
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de LG RH7500 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de LG RH7500 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico LG en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de LG RH7500, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo LG RH7500, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual LG RH7500. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    HDD/DVD RECORDER OWNER’S MANUAL MODEL : RH7800/RH7500 Before connecting, operating or adjusting this product, please read this instruction booklet carefully and completely . RH7823TP1L/RH7521TP1L_AA4ULL_ENG[...]

  • Página 2

    2 CAUTION: THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED SERVICE PERSONNEL ONL Y . TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THA T CONT AINED IN THE OPERA TING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. Caution: The apparatus shoul d not be exposed to water (dripping or splashing) and no objects fille[...]

  • Página 3

    3 Introduction Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10 Symbol Used in this Manual . . . . . . . . . . . . . . . .4 Notes on Discs . . . . . . . . . . . . . . . . . . . . . . . . . .4 Recordable and Playable Discs . . . . . . . . . . . . .5 Playable Discs . . . . . . . . . . . . . . . . . . . . . . . . . .6 [...]

  • Página 4

    4 To ensure proper use of this product, please read this owner ’s manual carefully and retain for future reference. This manual provides information on the operation and maintenance of your recorder . Should the unit require service, contact an authorized service location. Symbol Used in this Manual The lightning flash symbol alerts you to the pr[...]

  • Página 5

    5 Introduction Recordable and Playable Discs DVD-RW (Digital V ideo Disc - ReWritable):  DVD-RW discs can be formatted for VR mode recording or V ideo mode recording.  These Discs can be recorded on repeatedly . Recordings can be erased, then you can record again on the same Disc. [VR mode]  Recordings can be extensively edited  Playabl[...]

  • Página 6

    6 Playable Discs DVD (8 cm / 12 cm disc)  Discs such as movies that can be purchased or rented V ideo CD (VCD) (8 cm / 12 cm disc)  VIDEO CDs or CD-Rs/CD-RWs in VIDEO CD/Super VIDEO CD format Audio CD (8 cm / 12 cm disc)  Music CDs or CD-Rs/CD-RWs in music CD format that can be purchased CD-R/CD-RW (8 cm / 12 cm disc)  CD-R/CD-RW discs [...]

  • Página 7

    7 Introduction About the internal hard disk drive The internal hard disk drive (HDD) is a fragile piece of equipment. Please use the recorder following the guidelines below to protect against possible HDD failure. We recommend that you back up your important recordings onto DVD discs in order to protect against accidental loss.  Do not move the [...]

  • Página 8

    8 Disc-related terms DVD +R (Double Layer) Double layer recording technology offers two recordable layers on a single DVD disc, providing nearly double the capacity of 4.7GB single layer DVDs. The greatest, most valuable benefit of double layer recording technology is increased capacity . Storage space is nearly doubled with double layer DVD+R medi[...]

  • Página 9

    9 Introduction a POWER button and indicator Switches the recorder ON or OFF . Lights up red when the recorder is in standby mode. b HDD/DVD Set the recorder ’s mode to HDD or DVD. c N / X (PLA Y / P AUSE) Starts playback. Pause playback or recording temporarily , press again to exit pause mode. d x (STOP) Stops playback or recording. e z (REC) St[...]

  • Página 10

    10 0-9 numerical buttons: Selects numbered options in a menu. 3D SURR.: Selects 3D SURROUND during playback. b / B / v / V (left/right/up/down): Selects an option in the menu. v / V (up/down): Scans up or down through memorized channels. A-B: Repeat sequence. ANGLE: Selects a DVD camera angle, if available. AUDIO: Selects an audio language (DVD) or[...]

  • Página 11

    11 Hookup and Settings a AERIAL Connect the aerial to this terminal. b AUDIO OUT (Left/Right) Connect to a TV with audio inputs. c VIDEO OUT Connect to a TV with video inputs. d COMPONENT VIDEO OUT/PROGRESSIVE SCAN (Y Pb Pr) Connect to a TV with Y Pb Pr inputs. e VIDEO OUTPUT Switch Select either COMPONENT VIDEO OUT or RGB signal of EURO A V1 AUDIO[...]

  • Página 12

    12 Connections to Y our TV   Make one of the following connections, depending on the capabilities of your existing equipment.   When using the COMPONENT VIDEO OUT/ PROGRESSIVE SCAN jacks, set the VIDEO OUTPUT switch to COMPONENT . When using the SCART jack, set the VIDEO OUTPUT switch to RGB. Tips   Depending on your TV and other [...]

  • Página 13

    13 Hookup and Settings Connecting to an Amplifier Connecting to an amplifier equipped with two channel analog stereo or Dolby Pro Logic ll/ Pro Logic Connect the Left and Right AUDIO OUT jacks on the recorder to the audio left and right in jacks on your amplifier , receiver , or stereo system, using the audio cables (A) . Connecting to an amplifier[...]

  • Página 14

    14 Accessory Audio/Video (A/V) Connections Connecting a P A Y -TV/Canal Plus Decoder Y ou can watch or record P A Y -TV/Canal Plus programmes if you connect a decoder (not supplied) to the recorder . Disconnect the recorder ’s mains lead from the mains when connecting the decoder . To watch or record P A Y -TV/Canal Plus programmes, set the progr[...]

  • Página 15

    15 Hookup and Settings Connecting to the INPUT 3 or INPUT 4 Jacks Connect the input jacks (A V3, A V4) on the recorder to the audio/video out jacks on your accessory component, using audio/video cables. Note: If you use the S-VIDEO IN jack on the front panel, the VIDEO IN jack on the front panel is not available. Connecting a Digital Camcorder Usin[...]

  • Página 16

    16 Using the Home Menu From the Home Menu screen you can access all the Media (HDD, DISC) for playback and recording of the recorder . 1. Press HOME to display the Home Menu screen. 2. Use the v / V and ENTER buttons to select a media you want. Options appears. 3. Use the v / V and ENTER buttons to select the option you want. 4. T o exit the HOME m[...]

  • Página 17

    17 Hookup and Settings Program Edit Y ou can edit a channel manually (add, delete, name, move, etc.). 1. Select [Program Edit] option then press B . 2. Press ENTER while [Edit] is selected. The Program List menu appears. 3. Use v / V to select a PR number then press ENTER. 4. Use v / V to select the program option then press ENTER.  [Program Edi[...]

  • Página 18

    18 Auto Clock Set When Channel auto search is completed the actual T ime and Date are also set automatically . If the time in the recorder display is not correct, the clock must be set manually . 1. Select [Clock set] option then press B . 2. Use v / V to select [Auto] option then press ENTER. Note: There are cases where the TV station does not sen[...]

  • Página 19

    19 Hookup and Settings Progressive Scan Progressive Scan Video provides the highest quality pictures with less flickering. If you are using the COMPONENT VIDEO OUT/ PROGRESSIVE SCAN jacks, but are connecting the recorder to a standard (analog) television, set Progressive Scan to [OFF]. If you are using the COMPONENT VIDEO OUT/ PROGRESSIVE SCAN jack[...]

  • Página 20

    20 Disc Menu/Audio/Subtitle  [Original]Refers to the original language in which the disc was recorded.  [Other] T o select another language, press number buttons then ENTER to enter the corresponding 4-digit number according to the language code list in the reference chapter (see page 57). If you enter the wrong language code, press CLEAR. ?[...]

  • Página 21

    21 Hookup and Settings Lock (Parental Control) Settings Rating Some movies contain scenes that may not be suitable for children to view . Many of these discs contain parental control information that applies to the complete disc or to certain scenes on the disc. Movies and scenes are rated from 1 to 8, depending on the area. DVD video discs may or [...]

  • Página 22

    22 DivX Registration Code We provide you the DivX® VOD (Video On Demand) registration code that allows you to rent and purchase videos using the DivX® VOD service. For more information, visit www .divx.com/vod. 1. Select [DivX Reg. Code] option then press B . 2. Press ENTER while [View] is selected and the registration code will appear . 3. Use t[...]

  • Página 23

    23 Hookup and Settings DV Recording Audio Y ou need to set this if you have a camcorder using 32kHz/12-bit sound connected to the front panel DV IN jack. Some digital camcorders have two stereo tracks for audio. One is recorded at the time of shooting; the other is for overdubbing after shooting. On the Audio 1 setting, the sound that was recorded [...]

  • Página 24

    24 Finalize Finalizing ‘fixes’ the recordings in place so that the disc can be played on a regular DVD player or computer equipped with a suitable DVD-ROM drive. Finalizing a Video mode disc creates a menu screen for navigating the disc. This is accessed by pressing MENU/LIST or TITLE. Caution Once you have finalized a DVD-R and DVD+R disc, you[...]

  • Página 25

    25 Hookup and Settings General Explanation of On-Screen Display This manual gives basic instructions for operating the recorder . Some DVDs require specific operation or allow only limited operation during playback. When this occurs, the symbol appears on the TV screen, indicating that the operation is not permitted by the recorder or is not availa[...]

  • Página 26

    26 Playback Playing a HDD, DVD, DivX file or V ideo CD Playback Setup  T urn the TV on and select the video input source connected to the recorder .  Audio system: T urn the audio system on and select the input source connected to the recorder . 1. Load your chosen disc in the tray , with the playback side down. 2. Starts playback using HOME [...]

  • Página 27

    27 Playback Slow Motion 1. Press P AUSE/STEP ( X ) during playback. The DVD player will now go into P AUSE mode. 2. Use the SCAN ( m or M ) to select the required speed. DVD, HDD; 4 steps (forward and backward) V ideo CD; 3 steps (forward only) 3. T o exit Slow Motion mode, press PLA Y ( N ). Random 1. Press RANDOM during playback. The unit automat[...]

  • Página 28

    28 Marker Search To enter a Marker Y ou can start playback from up to six memorized points. T o enter a marker , press MARKER at the desired point on the disc. The Marker icon appears on the TV screen briefly . Repeat to enter up to six markers. To Recall or Clear a Marked Scene 1. During disc playback, press SEARCH. The marker search menu appears [...]

  • Página 29

    29 Playback 3D Surround This unit can produce a 3D Surround effect, which simulates multi-channel audio playback from two conventional stereo speakers, instead of the five or more speakers normally required to listen to multi- channel audio from a home theater system. 1. Press 3D SURR. then press b / B repeatedly during playback to select [3D SUR.][...]

  • Página 30

    30 Playing a DivX Movie File The recorder can play Divx files on HDD, CD-R/RW or DVD± R/RW discs. Before playing DivX files, read “About DivX movie files” on page 31. 1. Press HOME. 2. Select a media that contains DivX file(s) then press ENTER. 3. Select [MOVIE] option then press ENTER. The Movie menu appears on the TV screen. 4. Press v / V t[...]

  • Página 31

    31 Playback About DivX movie files DivX disc compatibility with this recorder is limited as follows:  A vailable resolution size of the DivX file is under 720x576 (W x H) pixel.  The file name of the DivX subtitle is limited to characters.  The total number of files and folders on the disc should be less than 1999.   If the number of[...]

  • Página 32

    32 Playing an Audio CD or MP3/WMA file The recorder can play audio CDs and MP3/WMA files on HDD, CD-ROM, CD-R/RW or DVD± R/RW discs. Before playing MP3/WMA files, read “About MP3/WMA audio files” on page 33. 1. Press HOME. The HOME menu appears. 2. Select a media that contains MP3/WMA or audio title then press ENTER. 3. Select [MUSIC] option t[...]

  • Página 33

    33 Playback Repeat Audio CDs - Repeat T rack/All/Off Press REPEA T to select a desired repeat mode.   TRACK: repeats the current track.   ALL: repeats the all tracks on the disc.   OFF (No display): does not play repeatedly . MP3/WMA - Repeat T rack/Folder/Off Press REPEA T to select a desired repeat mode.   TRACK: repeats t[...]

  • Página 34

    34 Program Playback with Audio CD and MP3/WMA file Program Playback enables you to make custom playlists of Audio CD or MP3/WMA tracks. Programs can contain up to 99 Audio CD tracks or 256 MP3/WMA files. 1. Use v / V to select a track/file (or folder) on the Audio CD or Music menu. Y ou can select all files and folders on the Music menu by pressing[...]

  • Página 35

    35 Playback V iewing a JPEG File The recorder can play JPEG files on the CD-R/RW , DVD± R/RW or HDD. Before playing JPEG recordings, read “About JPEG image files” on page 36. 1. Press HOME. The HOME menu appears. 2. Select a media that contains JPEG file then press ENTER. 3. Select [PHOTO] option then press ENTER. The Photo menu appears on the[...]

  • Página 36

    36 V iew Slide Shows 1. Select [Slide Show] option on the Photo menu (Refer to “Photo menu options” on page 35). 2. Press ENTER. The Slide Show menu appears. 3. Use b / B / v / V to set the options. [Object] option:  [Selected] Views slide show only selected files. Use the MARKER button to select multiple files.  [All] Views slide show al[...]

  • Página 37

    37 Playback Editing a MP3/WMA, JPEG, DivX file These descriptions are MP3 file’s operation for example, other kind’s files are operated same way . Erasing a file(s)/folder(s) from the HDD Y ou can erase MP3/WMA, JPEG or DivX file(s)/ folder(s) on the HDD. 1. Select a file you wish to erase on the menu. Y ou can select all files and folders on t[...]

  • Página 38

    38 Copying a file(s) to another media or folder Y ou can copy a file(s)/folder(s) to another media or folder . 1. Select a file you wish to copy on the menu. Y ou can select all files and folders on the menu by pressing CLEAR button. T o cancel the selections, press CLEAR again. Selecting multiple files (folders) 1. Press MARKER. A check mark appea[...]

  • Página 39

    39 Recording Recording About DVD recording Notes:  This recorder cannot make recordings on CD-R or CD-RW discs.  Our company takes no responsibility for recording failure due to power outages, defective discs, or damage to the Recorder .  Fingerprints and small scratches on a disc can affect playback and/or recording performance. Please ta[...]

  • Página 40

    40 T imeshift Do not miss a scene from a live broadcast. If the telephone rings while you are watching your favorite live broadcast, just press “TIMESHIFT” and “P AUSE” before answering the phone. The timeshift function will be activated and the broadcast is then recorded for later viewing. After the phone call or viewing interruption, pres[...]

  • Página 41

    41 Recording Basic Recording from a TV Follow the instructions below to record a TV program. Recording starts immediately and continues until the disc is full or you stop the recording. Note: Y ou must load a recordable disc for DVD recording. 1. Press HOME. The HOME menu appears. 2. Select a media (HDD or DISC) to record TV program then press ENTE[...]

  • Página 42

    42 T imer Recording This recorder can be programmed to record up to 16 programs within a period of 1 month. For unattended recording, the timer needs to know the channels to be recorded, the starting and ending time. Note: If you use a completely blank disc for timer recording, you must format the disc before starting timer recording. (Refer to “[...]

  • Página 43

    43 Recording Ti mer Recording with VIDEO Plus+ System This system makes programming timer recordings very simple. Most TV guides publish VIDEO Plus+ programming numbers with their program details.If you want to make a timer recording of a program, you just input the corresponding VIDEO Plus+ programming number . The date, start, stop and channel se[...]

  • Página 44

    44 Checking Timer Recording Details Programming can be checked whenever the recorder is turned on. Press TIMER REC twice.  Use v / V to select a timer recording.  Press ENTER to edit the selected program. T imer Record menu appears.  Press CLEAR to delete the selected program from the T imer Record List. Canceling a Timer Recording Y ou ca[...]

  • Página 45

    45 Recording Recording from DV Input Before DV dubbing Y ou can connect a DV -equipped camcorder to this recorder using a single DV cable for input and output of audio, video, data and control signals.  This recorder is only compatible with DV -format (DVC-SD, DV25) camcorders. Digital satellite tuners and Digital VHS video recorders are not com[...]

  • Página 46

    46 T itle List and Chapter List Menu Overview Using the T itle List menu you can edit video content. The editing features available in the T itle List menu depend on whether you are editing video on DVD, or the HDD, and whether you’re editing Original content, or a Playlist. There are two ways to edit VR mode DVD-RW discs. Y ou can directly edit [...]

  • Página 47

    47 Editing HDD, VR Mode: Original and Playlist Editing T itles, Chapters and Parts T itles in the disc’s original content contain one or more chapters. When you insert a disc’s title into the Playlist, all the chapters within that title also appear . In other words, chapters in the Playlist behave exactly as chapters on a DVD-Video disc do. Par[...]

  • Página 48

    48 Making a New Playlist Use this function to add an Original title or chapter to the Playlist. When you do this, the whole title is put into the Playlist (you can delete bits you don’t need later — see Deleting an Original or Playlist title/chapter on page 49). The title appears in the Playlist complete with the chapter markers that appear in [...]

  • Página 49

    49 Editing Deleting an Original or Playlist T itle/Chapter When you erase a title or chapter from the Playlist menu, you only remove it from the Playlist; the title/chapter remains in the Original menu. If you choose to delete a title or chapter from the Original (title/chapter) menu, the title or chapter is actually deleted from the disc and the r[...]

  • Página 50

    50 Naming a Title Y ou can name Original and Playlist titles independently . Names can be up to 32 characters long. 1. Choose the title you want to name on the T itle List menu, then press ENTER. The menu options appears on the left side of the menu. 2. Use v / V to select [Rename (Title Name)] option then press ENTER. Keyboard menu appears. 3. Ent[...]

  • Página 51

    51 Editing Combining T wo Titles Into One Use this function to combine two adjacent Original- HDD titles into one. Notes:  This function is not available if there is only one titles within the HDD.  If there are more than 60 titles on the HDD, you cannot combine the titles. 1. On the T itle List-HDD menu, select the first title of the two tit[...]

  • Página 52

    52 Moving a Playlist Chapter Use this function to re-arrange the playing order of Playlist chapters on the T itle List-Playlist menu. Note: This function is not available if there is only one chapter . 1. Select a chapter on the Chapter List-Playlist menu. 2. Press ENTER. The menu options appears on the left side of the menu. 3. Use v / V to select[...]

  • Página 53

    Dubbing Dubbing Before Dubbing Use the copying features of this recorder to:  Back up important recordings stored on the HDD to a DVD.  Make a DVD copy of a recording on the HDD to play in another player .  T ransfer video from a DVD to the HDD for editing.  T ransfer edited video from the HDD to DVD. The simplest method of copying is t[...]

  • Página 54

    54 Dubbing from HDD to DVD 1. On the T itle List-HDD menu, select a title you want to dub then press ENTER. The menu options appears on the left side of the screen. 2. Use v / V to select [Dubbing] option then press ENTER. Dubbing menu appears. 3. Use b / B to select record mode (HQ, SQ, LQ, EQ, or Fast), then press V . ‘Start’ icon is highligh[...]

  • Página 55

    55 Dubbing One T ouch Copy (HDD to DVD) The One T ouch Copy feature copies the currently playing title from the HDD to DVD. The whole title is copied, regardless of where in the title you start copying. The recorder copies at the maximum speed possible. For One T ouch Copy to work, make sure that a recordable DVD disc is loaded. During HDD playback[...]

  • Página 56

    56 Reference Additional Information Overwriting Recording To overwrite a new video recording on a previously recorded title, follow these steps. This feature is not available for DVD+Rs, that always record at the end of the Disc. 1. Select input source you want to record (TV channel, A V1-4, DV). 2. Press MENU/LIST to display the T itle List menu. [...]

  • Página 57

    57 Reference Area Code Afghanistan AF Argentina AR Australia AU Austria A T Belgium BE Bhutan BT Bolivia BO Brazil BR Cambodia KH Canada CA Chile CL China CN Colombia CO Congo CG Costa Rica CR Croatia HR Czech Republic CZ Denmark DK Ecuador EC Egypt EG El Salvador SV Area Code Ethiopia ET Fiji FJ Finland FI France FR Germany DE Great Britain GB Gre[...]

  • Página 58

    58 Controlling Y our TV with the Supplied Remote Control Y ou can control the sound level, input source, and power switch of your LG TV with the supplied remote. Y ou can control your TV using the buttons below . By pressing Y ou can POWER T urn the TV on or of f. AV Switch the TV’ s input source between the TV and other input sources. PR +/– S[...]

  • Página 59

    59 Reference Symptom No power . No picture. No sound. The playback picture is poor . The recorder does not start playback. The picture from the external input is distorted Some channels are skipped over when using v / V . The picture or sound of broadcasting channel is weak or missing. Camcorder image is not shown. Camcorder image via A/V input or [...]

  • Página 60

    60 Symptom Cannot play a disc recorded using this recorder on another player . Cannot record or did not record successfully . T imer recording is not possible. Stereo Audio Record and/or Playback is not present. The remote control does not work properly . Cause  The disc was recorded in Video mode.  Some players will not play even a finalized[...]

  • Página 61

    61 Reference Specifications General Power requirements AC 1 10-240V , 50/60 Hz Power consumption 45W Dimensions (approx.) 430 X 49 X 350 mm (w x h x d) without foot Mass (approx.) 4.6 kg Operating temperature 5˚C to 35˚C Operating humidity 5 % to 90 % T elevision system P AL I, B/G, I/I, SECAM D/K, K1 colour system Recording format P AL Recording[...]

  • Página 62

    P/NO : 3834RD0053Y T echnology with the human touch GUARANTEE ● LG Electronics U.K. Ltd. will provide the following services in order to expedite this Guarantee. 1. All faulty components which fail due to defective manufacture will be replaced free of charge for a period of 12 months from the original date of purchase. 2. The dealer (or his servi[...]