Jabra PC Suite manual

©2008, Jabra A/S Jabra PC Suite User’s Guide[...]

Jabra PC Suite User’s Gui de 2 Conte n ts 1. J ABRA PC S UITE O VER V I E W ................................ ................................ ................................ .....3 Ele men ts o f the Jabr a PC Suite ................................................................ .............................. 3 System Requirements .............[...]

Chapter 1 : Jabra PC Suite Ov erv iew Ele me nts of th e J abr a PC Su ite Jabra PC Suite User’s Gui de 3 1. Jabra PC Suit e Overv ie w Elements o f the Ja bra PC Suite The Jabra PC Suite is a collection of PC prog r ams that enable you to configur e your Jabra solution, update its firmware an d contr o l the way your headset will work together w[...]

Chapter 1 : Jabra PC Suite Ov erv iew S y stem R e quir e m ents Jabra PC Suite User’s Gui de 4 System Requirements To run the Jabra PC Suite, your computer must me et or exceed the following requirements: • Operating System : Microsoft Windows 2000 SP4 or later; Microsoft Windows XP with Service Pack 2 or la ter ; o r M i cr osoft Windows Vist[...]

Chapter 2 : In s t a ll i n g Jab r a PC Su it e S y stem R e quir e m ents Jabra PC Suite User’s Gui de 5 2. In stall ing Jab ra P C Su ite To install Jabra PC Suite on your computer: 1. If are using the Cis co IP Comm unicator s oftphone program, then install that program first. (If you add this p r ogram late r, you c an simply re- run the Jab[...]

Chapter 2 : In s t a ll i n g Jab r a PC Su it e S y stem R e quir e m ents Jabra PC Suite User’s Gui de 6 7. The Custo m Setup page opens . The Jabra PC Sui te includes either four or five p r o g rams, all of which will be installed by default. ( T he fifth p rogram, the Cisco IP Communicator Interface, is made available only if th e Cisc o sof[...]

Chapter 2 : In s t a ll i n g Jab r a PC Su it e S y stem R e quir e m ents Jabra PC Suite User’s Gui de 7 9. The Ready to Insta l l page opens. You are now finished s etting your ins t allation opti ons. Click on Instal l to install the software. 10. A pr ogress bar is s hown to track your ins tallation. When installation is complete, the Comple[...]

Chapter 3 : Using Softphones with Your Ja bra Heads et Using Sk ype Jabra PC Suite User’s Gui de 8 3. Usi ng Softpho ne s wi th Y our Ja b ra Headset The Jabra PC Suite has two p rimary functions: con figuring your headset and providing a feature-rich softphone integration that includes remote call control from the headset. Basic s oftphone funct[...]

Chapter 3 : Using Softphones with Your Ja bra Heads et Using Cisc o IP C ommun icator Jabra PC Suite User’s Gui de 9 start up if you o f ten use your headset together with Skype. See als o “ Running and Using the Skype Interface” on page 24. Once the above software is installed and running , you will be able to control the following featur es[...]

Chapter 3 : Using Softphones with Your Ja bra Heads et Using Microsoft Offi ce Communicato r Jabra PC Suite User’s Gui de 10 The headset controls for invoking each of the above features of your softphone work in exactly the sa me way as the y do for your mobile or desk phone. See also your Jabra headset reference manual for details about how to i[...]

Chapter 3 : Using Softphones with Your Ja bra Heads et Using Other Typ es of Softphones and Audio Program s Jabra PC Suite User’s Gui de 11 your Jabra headset reference manual for details about how to invoke each of these functions. Usi ng O ther Types of Sof tpho nes and A udi o P rogr ams Even if you use a softphone that is not mentioned above,[...]

Chapter 4 : The Ja bra Dev ice Se rvice Runn in g an d Usin g the Device Service Jabra PC Suite User’s Gui de 12 4. T he J abr a Devi ce Ser v i ce Ru nning a nd Us in g the D evi ce Se r vice Purpose of th e Devic e S e rvice The Jabra Device Service is a simple program that r uns in the background , monitors your USB ports for Jabra devices and[...]

Chapter 4 : The Ja bra Dev ice Se rvice The D evice Service Sett ings Window Jabra PC Suite User’s Gui de 13 Fi gure 1: The Jabr a ic on i n the Wi ndows Notifi cation A rea If you think that the Device Service is running but you cannot see the icon, then Windows may be hiding i t. Click on the small left -pointing arrow at the lef t side of the [...]

Chapter 4 : The Ja bra Dev ice Se rvice The D evice Service Sett ings Window Jabra PC Suite User’s Gui de 14 Fi gure 3: The J abra Device Service set tings wi ndow The window is divided into thr ee areas: menu bar (top), settings tabs ( middle) an d button area (bottom). The following commands are available from the m enu bar: • Fi le > Ex i[...]

Chapter 4 : The Ja bra Dev ice Se rvice Setting the Targ et Softpho ne Jabra PC Suite User’s Gui de 15 if you would like to save them. The Device Service its elf does not qui t, s o it will continue running in the backgr ound . T his is th e same as clicking on the close button in the upper- right corner of the windo w. • Apply : Applies any ch[...]

Chapter 4 : The Ja bra Dev ice Se rvice Conn ecting A pplicat ions to the Dev ic e Ser v ic e Jabra PC Suite User’s Gui de 16 If you would like to change the currently configure d tar get: 1. Click on the Configur e button. This opens a simple dialog window with a single drop-down list. 2. Select your preferred target from the drop - down lis t. [...]

Chapter 4 : The Ja bra Dev ice Se rvice Vie w ing t he Known Device s List Jabra PC Suite User’s Gui de 17 • Locked Devi ces : when an application has locked a Ja bra device (e. g., when you are on a call), then no o ther application will be abl e to acces s that device. This column lists the J abra device to which each lis ted a pplication has[...]

Chapter 4 : The Ja bra Dev ice Se rvice Device Service Preferenc es Jabra PC Suite User’s Gui de 18 Device Service Pref erenc es Use the Pr eferences tab of the Device Service setti ngs window to control a few aspects of the way your Jabra solution will work on your PC. To view and set the available options , make sure t hat the Jabra Device Ser [...]

Chapter 5 : The Ja bra Cont ro l Center Runn in g an d Using the Jabra Control C enter Jabra PC Suite User’s Gui de 19 5. T he J abr a Con tro l Cen ter Ru nning a nd Usi ng t he Jabr a Co ntrol Cente r Purpose of th e Control Center The Jabra Control Ce nter enables you to view status information and make settings for the Jabra headset current l[...]

Chapter 5 : The Ja bra Cont ro l Center The Contro l Center Window Jabra PC Suite User’s Gui de 20 • Help > Che ck for Updates : Checks with the Ja bra web site to see if a new version of the PC Suite is available. If there is , you will be provided with instructions about how to obtain and install it . • Help > Ab out Jab ra Cont rol C[...]

Chapter 6 : The Ja bra Dev ice Fi rmwa re Updat er Introduction to the Fir m w a r e Up da te r Jabra PC Suite User’s Gui de 21 6. T he J abr a Devi ce Fi rmw are Up da ter Intr oduc tion t o the Firm ware U pdater Fi rmware is a type of software that r uns ins ide ma ny types of electronic devices , managing their various internal process es. Oc[...]

Chapter 6 : The Ja bra Dev ice Fi rmwa re Up da te r Runn ing t he Firmware Upda te r Jabra PC Suite User’s Gui de 22 4. On the first page of the Fi rmwar e Updater , you mu st identify the device you wish to update. Select the model number of your J abra device f rom the drop- down list provided . Then click on Next . 5. Page 2 of the Jabra Firm[...]

Chapter 6 : The Ja bra Dev ice Fi rmwa re Up da te r Runn ing t he Firmware Upda te r Jabra PC Suite User’s Gui de 23 7. A pop-up dialog now tells you that the Firmware Updater is ready to update your Jabra device. As the window says , it is vital that you do not disconnect your Ja bra device or lose power on the device o r you r computer during [...]

Chapter 7 : The Ja bra Sk ype I nterface Runn in g an d U si ng th e Sk yp e In ter fac e Jabra PC Suite User’s Gui de 24 7. T he J abr a S kype I n terf ace Running a nd Usin g the Skype Interface Purpose of th e Skyp e Interfac e The Jabra Skype Interface is a s imple program that runs in the background and manages communication between the Ja [...]

Chapter 7 : The Ja bra Sk ype I nterface The Skype I nterface Window Jabra PC Suite User’s Gui de 25 IMPORTANT : The Jabra Skype Interface r equi r es th at the Jabra Device Ser vice also be running, or else it will not be able to communi cate with your headset. You can run this program from the Sta r t menu or by including a s hortcut to it your[...]

Chapter 7 : The Ja bra Sk ype I nterface Confi guring Skype to Accep t the Jabra Connection Jabra PC Suite User’s Gui de 26 The following information is shown in the main ar ea of the window: • Sky pe : Shows the curr ent status of the co nnection between the Jabra Skype Interf ace and the Skype program. If the connection is down, then check to[...]

Chapter 7 : The Ja bra Sk ype I nterface Con figurin g Sk y p e t o Accep t t he Jabra Connec tion Jabra PC Suite User’s Gui de 27 3. Click on the Manage other progra ms’ acces s t o Skype link at the bottom of the main area of the Skype Options window. 4. The Manage A PI Acc ess Cont rol window opens. This window lists all o f the programs th [...]

Chapter 8 : Using Jabra Devices with Any Windows Program Con figurin g Sk y p e t o Accep t t he Jabra Connec tion Jabra PC Suite User’s Gui de 28 8. Us ing Jabr a Devi ces w it h An y Windo ws P ro g ram Jabra headsets , hubs and dongles connect to your P C via USB. Windows will usually recognize your Jabra device automatically, identifying it a[...]

Chapter 8 : Using Jabra Devices with Any Windows Program Con figurin g Sk y p e t o Accep t t he Jabra Connec tion Jabra PC Suite User’s Gui de 29 2. Go to the Audio tab of the Sounds an d A udio Devic es control panel to view the currently active S ou nd pl ay ba ck and S ound r ec ordin g devices. o If your headset is s hown as the cur rent set[...]

Appendix A: Jabra A335w Se ttings in th e Control Center Contr ol Cent er B utton s fo r Jabra A335w Jabra PC Suite User’s Gui de 30 A. Jabra A335w S ettin gs in the Control C ent er The Jabra Control Center enables you to configure any of s everal Jabra products. Most of them provide jus t a few, very simple settin gs. However , the Jabra A335w [...]

Appendix A: Jabra A335w Se ttings in th e Control Center The Settin gs Ta b f or J abra A335w Jabra PC Suite User’s Gui de 31 • Clo se : Discards any new settings you have made a nd closes the J abra Control Center window. This is the s ame as clicking on the close button in the upper- right corner of the window . • Apply : Applies any change[...]

Appendix A: Jabra A335w Se ttings in th e Control Center The A dvance d Tab for Jabra A335w Jabra PC Suite User’s Gui de 32 The Advan ced Tab f or Ja bra A335w Fi gure 12:The Advance d t ab for the JabraA335w Bluet ooth dongl e i n Jabra Contr ol Center When you have selected a Jabra A335w dongle in the Control Center, the following controls are [...]

Appendix A: Jabra A335w Se ttings in th e Control Center The H eadset Tab f or Ja bra A335w Jabra PC Suite User’s Gui de 33 The Headset T ab for J ab r a A335w Fi gure 13:The H eadset tab f or t he JabraA335w Bluet oo th dongle in J abra Control Ce nter The Headset tab appears only when your Jabra A3 35w dongle is connected to a Jabra headset tha[...]